HP LaserJet 500 User Manual

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LASERJET PRO 500 COLOR MFP

User Guide

M570

HP LaserJet Pro 500 color MFP M570

User Guide

Trademark Credits

, Acrobat®, and PostScript® are

Adobe trademarks of Adobe Systems Incorporated.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 3, 5/2014

Part number: CZ271-90908

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Table of contents

1 Product introduction ..................................................................................................................................... 1

Product comparison .............................................................................................................................................. 2

Product views ........................................................................................................................................................ 4

Product front view ............................................................................................................................... 4

Product back view ............................................................................................................................... 5

Interface ports ..................................................................................................................................... 6

Serial number and model number location ........................................................................................ 7

Control panel ......................................................................................................................................................... 8

Control-panel layout ........................................................................................................................... 8

Control-panel Home screen ................................................................................................................ 9

Control-panel help system ............................................................................................................... 10

Print product reports ........................................................................................................................................... 11

2 Paper trays ................................................................................................................................................. 13

Supported paper sizes ......................................................................................................................................... 14

Supported paper types ........................................................................................................................................ 16

Tray 1 ................................................................................................................................................................... 18

Tray capacity and paper orientation ................................................................................................. 18

Load Tray 1 ........................................................................................................................................ 20

Print envelopes ............................................................................................................... 22

Tray 2 ................................................................................................................................................................... 23

Tray capacity and paper orientation ................................................................................................. 23

Load Tray 2 ........................................................................................................................................ 24

Optional Tray 3 .................................................................................................................................................... 26

Tray capacity and paper orientation ................................................................................................. 26

Load Tray 3 ........................................................................................................................................ 27

3 Parts, supplies, and accessories ................................................................................................................... 29

Order parts, accessories, and supplies ............................................................................................................... 30

HP policy on non-HP supplies ............................................................................................................................. 31

HP anticounterfeit Web site ................................................................................................................................ 32

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Print when a toner cartridge is at estimated end of life ..................................................................................... 33

Enable or disable the At Very Low settings ........................................................................................................ 34

Customer self-repair parts .................................................................................................................................. 35

Accessories .......................................................................................................................................................... 36

Toner cartridges .................................................................................................................................................. 37

Toner-cartridge view ......................................................................................................................... 37

Toner-cartridge information ............................................................................................................. 38

Recycle toner cartridges ................................................................................................. 38

Toner-cartridge storage ................................................................................................. 38

HP policy on non-HP toner cartridges ............................................................................ 38

Replace the toner cartridges ............................................................................................................ 39

Toner collection unit ............................................................................................................................................ 42

Replace the toner collection unit ...................................................................................................... 42

4 Print ........................................................................................................................................................... 45

Supported print drivers (Windows) ..................................................................................................................... 46

HP Universal Print Driver (UPD) ........................................................................................................ 46

UPD installation modes .................................................................................................. 47

Change print-job settings (Windows) .................................................................................................................. 48

Priority for changing print-job settings ............................................................................................ 48

Change the settings for all print jobs until the software program is closed ................................... 48

Change the default settings for all print jobs ................................................................................... 48

Change the product configuration settings ...................................................................................... 49

Change print-job settings (Mac OS X) .................................................................................................................. 50

Priority for changing print-job settings ............................................................................................ 50

Change the settings for all print jobs until the software program is closed ................................... 50

Change the default settings for all print jobs ................................................................................... 50

Change the product configuration settings ...................................................................................... 51

Print tasks (Windows) .......................................................................................................................................... 52

Use a printing shortcut (Windows) ................................................................................................... 52

Create printing shortcuts (Windows) ................................................................................................ 54

Automatically print on both sides (Windows) .................................................................................. 56

Manually print on both sides (Windows) .......................................................................................... 58

Print multiple pages per sheet (Windows) ....................................................................................... 59

Select the page orientation (Windows) ............................................................................................ 61

Select the paper type (Windows) ...................................................................................................... 63

Print the first or last page on different paper (Windows) ................................................................ 65

Scale a document to fit page size (Windows) ................................................................................... 68

Create a booklet (Windows) .............................................................................................................. 70

Print tasks (Mac OS X) .......................................................................................................................................... 72

Use a printing preset (Mac OS X) ....................................................................................................... 72

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Create a printing preset (Mac OS X) .................................................................................................. 72

Automatically print on both sides (Mac OS X) .................................................................................. 72

Manually print on both sides (Mac OS X) .......................................................................................... 73

Print multiple pages per sheet (Mac OS X) ....................................................................................... 73

Select the page orientation (Mac OS X) ............................................................................................ 73

Select the paper type (Mac OS X) ...................................................................................................... 73

Print a cover page (Mac OS X) ........................................................................................................... 74

Scale a document to fit page size (Mac OS X) ................................................................................... 74

Create a booklet (Mac OS X) .............................................................................................................. 74

Additional print tasks (Windows) ........................................................................................................................ 75

Cancel a print job (Windows) ............................................................................................................. 75

Select the paper size (Windows) ....................................................................................................... 75

Select a custom paper size (Windows) ............................................................................................. 76

Print watermarks (Windows) ............................................................................................................ 76

Additional print tasks (Mac OS X) ........................................................................................................................ 77

Cancel a print job (Mac OS X) ............................................................................................................. 77

Select the paper size (Mac OS X) ....................................................................................................... 77

Select a custom paper size (Mac OS X) ............................................................................................. 77

Print watermarks (Mac OS X) ............................................................................................................ 78

Create archival-quality prints ............................................................................................................................. 79

Color printing ....................................................................................................................................................... 80

Use the HP EasyColor option ............................................................................................................. 80

Change the color options (Windows) ................................................................................................ 80

Change the color theme for a print job (Windows) ........................................................................... 81

Change the color options (Mac OS X) ................................................................................................ 81

Manual color options ......................................................................................................................... 82

Match colors ...................................................................................................................................... 82

Use HP ePrint ....................................................................................................................................................... 84

Use AirPrint .......................................................................................................................................................... 85

Use walk-up USB printing .................................................................................................................................... 86

5 Copy ........................................................................................................................................................... 87

Set new default copy settings ............................................................................................................................. 88

Restore copy default settings ............................................................................................................................. 89

Make a single copy ............................................................................................................................................... 90

Make multiple copies ........................................................................................................................................... 91

Copy a multiple-page original ............................................................................................................................. 92

Copy identification cards ..................................................................................................................................... 93

Collate a copy job ................................................................................................................................................. 94

Copy on both sides (duplex) ................................................................................................................................ 95

Copy on both sides automatically ..................................................................................................... 95

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Copy on both sides manually ............................................................................................................ 96

Reduce or enlarge a copy .................................................................................................................................... 97

Make color or black and white copies ................................................................................................................. 98

Optimize copy quality .......................................................................................................................................... 99

Adjust the lightness or darkness for copies ..................................................................................................... 100

Adjust the copy image ....................................................................................................................................... 101

Copy in draft mode ............................................................................................................................................ 102

Set the paper size and type for copying on special paper ................................................................................ 103

6 Scan ......................................................................................................................................................... 105

Scan by using the HP Scan software (Windows) ............................................................................................... 106

Scan by using the HP Scan software (Mac OS X) ............................................................................................... 107

Scan to a USB flash drive ................................................................................................................................... 108

Set up scan to network folder and scan to email features .............................................................................. 109

Scan to a network folder ................................................................................................................................... 110

Scan to email ..................................................................................................................................................... 111

Scan by using other software ............................................................................................................................ 112

Scan from a TWAIN-compliant program (Windows) ...................................................................... 112

Scan from a WIA-compliant program (Windows) ........................................................................... 112

7 Fax ........................................................................................................................................................... 113

Connect fax to a telephone line ........................................................................................................................ 114

Set up fax with a telephone answering machine .............................................................................................. 114

Set up fax with an extension phone .................................................................................................................. 114

Setup for stand-alone fax ................................................................................................................................. 114

Configure the fax time, date, and header ......................................................................................................... 116

Use the control panel ...................................................................................................................... 116

Use the HP Fax Setup Wizard .......................................................................................................... 116

Use special characters in fax headers ............................................................................................................... 116

Use the phone book ........................................................................................................................................... 117

Use the control panel to create and edit the fax phone book ........................................................ 117

Delete phone book entries .............................................................................................................. 117

Create and edit speed-dial entries .................................................................................................................... 118

Delete speed-dial entries .................................................................................................................................. 119

Create and edit group-dial entries .................................................................................................................... 120

Delete group-dial entries .................................................................................................................................. 121

Configure send fax settings .............................................................................................................................. 122

Set special dialing symbols and options ........................................................................................ 122

Set a dialing prefix ........................................................................................................ 122

Set the dial tone detection .............................................................................................................. 122

Tone dial or pulse dial .................................................................................................. 123

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Set autoredial and the time between redials ................................................................................. 123

Set light/dark and resolution .......................................................................................................... 124

Set the default light/dark (contrast) setting ............................................................... 124

Set resolution settings ................................................................................................. 124

Set billing codes .............................................................................................................................. 125

Configure receive fax settings .......................................................................................................................... 126

Set fax forwarding .......................................................................................................................... 126

Set the answer mode ...................................................................................................................... 126

Block or unblock fax numbers ........................................................................................................ 127

Set the number of rings-to-answer ................................................................................................ 127

Set distinctive ring .......................................................................................................................... 128

Use autoreduction for incoming faxes ........................................................................................... 129

Set fax reprint settings ................................................................................................................... 129

Set the fax sounds volume ............................................................................................................. 129

Set the alarm volume, phone-line volume, and ring volume ...................................... 129

Set stamp-received faxes ............................................................................................................... 130

Set the private receive feature ....................................................................................................... 130

Set fax polling .................................................................................................................................................... 130

Use fax ............................................................................................................................................................... 132

Supported fax programs ................................................................................................................. 132

Cancel a fax ..................................................................................................................................... 132

Cancel the current fax .................................................................................................. 132

Cancel a pending fax job ............................................................................................... 133

Delete faxes from memory ............................................................................................................. 133

Use fax on a DSL, PBX, or ISDN system .......................................................................................... 133

DSL ................................................................................................................................ 133

PBX ................................................................................................................................ 134

ISDN ............................................................................................................................... 134

Use fax on a VoIP service ................................................................................................................ 134

Fax memory contents are retained when there is a loss of power ................................................ 134

Security issues when connecting internal networks to public phone lines ................................... 134

Fax from the flatbed scanner ......................................................................................................... 135

Fax from the document feeder ....................................................................................................... 136

Use speed dials and group-dial entries .......................................................................................... 136

Send a fax from the software (Windows) ....................................................................................... 137

Send a fax by dialing from a telephone connected to the fax line ................................................ 138

Send a fax with confirmation .......................................................................................................... 138

Schedule a fax to be sent later ....................................................................................................... 138

Send a fax combining an electronic and paper document ............................................................. 139

Use access codes, credit cards, or calling cards ............................................................................. 139

Send faxes internationally ........................................................................................... 139

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Print a fax ........................................................................................................................................ 140

Reprint a fax .................................................................................................................................... 141

Automatically print on both sides of received faxes ...................................................................... 142

Receive faxes when fax tones are audible on the phone line ........................................................ 142

Print a stored fax when the private receive feature is on .............................................................. 142

8 Manage and maintain ................................................................................................................................. 143

Use the HP Reconfiguration Utility to change the product connection (Windows) ......................................... 144

Set up HP Wireless Direct Printing .................................................................................................................... 145

Use HP Web Services applications .................................................................................................................... 146

Configure IP network settings ........................................................................................................................... 147

Printer sharing disclaimer ............................................................................................................... 147

View or change network settings ................................................................................................... 147

Manually configure IPv4 TCP/IP parameters from the control panel ............................................ 147

Rename the product on a network ................................................................................................. 147

Link speed and duplex settings ...................................................................................................... 149

HP Device Toolbox (Windows) ........................................................................................................................... 150

HP Utility for Mac OS X ....................................................................................................................................... 152

Open HP Utility ................................................................................................................................ 152

HP Utility features ........................................................................................................................... 152

Use HP Web Jetadmin software ........................................................................................................................ 153

Economy settings .............................................................................................................................................. 154

Print with EconoMode ..................................................................................................................... 154

Set the Sleep Delay ......................................................................................................................... 154

Set the Auto Power Down delay ..................................................................................................... 154

Product security features .................................................................................................................................. 156

Lock the product ............................................................................................................................. 156

Set or change the product password .............................................................................................. 156

Upgrade the firmware ....................................................................................................................................... 157

Manually upgrade the firmware ..................................................................................................... 157

Set the product to automatically upgrade the firmware ............................................................... 157

9 Solve problems .......................................................................................................................................... 159

Solve problems checklist .................................................................................................................................. 160

Step 1: Make sure that the product is set up correctly .................................................................. 160

Step 2: Check the cabling or wireless connection .......................................................................... 160

Step 3: Check the control panel for error messages ...................................................................... 161

Step 4: Check the paper .................................................................................................................. 161

Step 5: Check the software ............................................................................................................. 161

Step 6: Test print functionality ....................................................................................................... 161

Step 7: Test copy functionality ....................................................................................................... 162

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Step 8: Test the fax functionality ................................................................................................... 162

Step 9: Check the toner cartridge ................................................................................................... 162

Step 10: Try sending a print job from a computer ......................................................................... 162

Step 11: Verify that the product is on the network ........................................................................ 162

Restore the factory-set defaults ...................................................................................................................... 163

Control panel help system ................................................................................................................................ 164

Paper feeds incorrectly or becomes jammed ................................................................................................... 165

The product does not pick up paper ............................................................................................... 165

The product picks up multiple sheets of paper .............................................................................. 165

The document feeder jams, skews, or picks up multiple sheets of paper .................................... 165

Prevent paper jams from the paper trays ...................................................................................... 166

Clear jams .......................................................................................................................................................... 167

Jam locations .................................................................................................................................. 167

Clear jams in the document feeder ................................................................................................. 168

Clear jams in the output bin area .................................................................................................... 170

Clear jams in Tray 1 ......................................................................................................................... 171

Clear jams in Tray 2 ......................................................................................................................... 173

Clear jams in the right door ............................................................................................................. 174

Clear jams in optional Tray 3 .......................................................................................................... 178

Clear jams in the lower right door (Tray 3) ..................................................................................... 179

Improve print quality ......................................................................................................................................... 180

Print from a different software program ....................................................................................... 180

Set the paper-type setting for the print job ................................................................................... 1 80

Check the paper-type setting (Windows) ..................................................................... 180

Check the paper-type setting (Mac OS X) ..................................................................... 181

Check the toner-cartridge status ................................................................................................... 181

Calibrate the product to align the colors ........................................................................................ 181

Print a cleaning page ...................................................................................................................... 181

Perform additional print quality troubleshooting ......................................................................... 182

Print the print quality page .......................................................................................... 182

Interpret the print quality page .................................................................................... 182

Inspect the toner cartridge for damage ......................................................................................... 183

Check the paper and printing environment .................................................................................... 183

Use paper that meets HP specifications ...................................................................... 183

Check the product environment ................................................................................... 184

Check the EconoMode settings ....................................................................................................... 184

Adjust color settings (Windows) ..................................................................................................... 185

Try a different print driver .............................................................................................................. 186

Improve copy quality ......................................................................................................................................... 187

Check the scanner glass for dirt and smudges ............................................................................... 187

Check the paper settings ................................................................................................................ 188

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Check the image adjustment settings ............................................................................................ 1 88

Optimize for text or pictures .......................................................................................................... 189

Edge-to-edge copying .................................................................................................................... 189

Clean the pickup rollers and separation pad in the document feeder ........................................... 189

Improve scan quality ......................................................................................................................................... 191

Check the scanner glass for dirt and smudges ............................................................................... 191

Clean the pickup rollers and separation pad in the document feeder ........................................... 192

Improve fax quality ........................................................................................................................................... 194

Check the scanner glass for dirt and smudges ............................................................................... 194

Check the send-fax resolution setting ........................................................................................... 195

Check the error correction setting .................................................................................................. 195

Send to a different fax machine ..................................................................................................... 195

Clean the pickup rollers and separation pad in the document feeder ........................................... 196

Check the fit-to-page setting ......................................................................................................... 196

Check the sender's fax machine ..................................................................................................... 197

The product does not print or it prints slowly .................................................................................................. 198

The product does not print ............................................................................................................. 198

The product prints slowly ............................................................................................................... 198

Solve walk-up USB printing problems .............................................................................................................. 199

The USB Flash Drive menu does not open when you insert the USB flash drive ........................... 199

The file does not print from the USB flash drive ............................................................................ 199

The file that you want to print is not listed in the USB Flash Drive menu ..................................... 199

Solve fax problems ............................................................................................................................................ 200

Checklist for solving fax problems ................................................................................................. 200

Perform a fax diagnostic test ......................................................................................................... 201

Fax trace report ............................................................................................................................... 202

Fax error report printing ................................................................................................................. 202

Print all fax reports ....................................................................................................... 202

Print individual fax reports ........................................................................................... 202

Set the fax error report ................................................................................................ 203

Set the fax-error-correction mode ................................................................................................. 203

Change the fax speed ...................................................................................................................... 203

Solve problems sending faxes ........................................................................................................ 204

An error message displays on the control panel ......................................................... 204

The Communication error message appears ............................................ 204

No dial tone ................................................................................................ 205

The Fax is busy message appears ............................................................. 205

The No fax answer message appears ........................................................ 205

Document feeder paper jam ...................................................................... 206

The Fax storage is full message appears .................................................. 206

Scanner error .............................................................................................. 206

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The control panel displays a Ready message with no attempt to send the fax ......... 206

The control panel displays the message "Storing page 1" and does not progress

beyond that message ................................................................................................... 207

Faxes can be received, but not sent ............................................................................. 207

Product is password protected .................................................................................... 207

Unable to use fax functions from the control panel .................................................... 208

Unable to use speed dials ............................................................................................. 208

Unable to use group dials ............................................................................................. 208

Receive a recorded error message from the phone company when trying to send

a fax .............................................................................................................................. 208

Unable to send a fax when a phone is connected to the product ................................ 209

Solve problems receiving faxes ...................................................................................................... 209

The fax does not respond ............................................................................................. 209

The fax has a dedicated phone line ........................................................... 209

An answering machine is connected to the product ................................. 210

The Answer Mode setting is set to the Manual setting ............................. 210

Voice mail is available on the fax line ........................................................ 210

The product is connected to a DSL phone service ..................................... 211

The product uses a fax over IP or VoIP phone service ............................... 211

An error message displays on the control panel ......................................................... 211

The No fax detected. message displays .................................................... 211

The Communication error message appears ............................................ 212

The Fax storage is full message appears .................................................. 213

The Fax is busy message appears ............................................................. 213

A fax is received but does not print .............................................................................. 213

The Private Receive feature is on .............................................................. 213

Sender receives a busy signal ...................................................................................... 213

A handset is connected to the product ...................................................... 213

A phone line splitter is being used ............................................................. 214

No dial tone ................................................................................................................... 21 4

Cannot send or receive a fax on a PBX line .................................................................. 214

Solve general fax problems ............................................................................................................ 214

Faxes are sending slowly ............................................................................................. 214

Fax quality is poor ........................................................................................................ 215

Fax cuts off or prints on two pages .............................................................................. 215

Solve USB connection problems ....................................................................................................................... 217

Solve wired network problems ......................................................................................................................... 218

Poor physical connection ................................................................................................................ 218

The computer is using the incorrect IP address for the product ................................................... 218

The computer is unable to communicate with the product ........................................................... 218

The product is using incorrect link and duplex settings for the network ...................................... 219

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New software programs might be causing compatibility problems ............................................. 219

The computer or workstation might be set up incorrectly ............................................................ 219

The product is disabled, or other network settings are incorrect ................................................. 219

Solve wireless network problems ..................................................................................................................... 220

Wireless connectivity checklist ....................................................................................................... 220

The product does not print after the wireless configuration completes ...................................... 221

The product does not print, and the computer has a third-party firewall installed ..................... 221

The wireless connection does not work after moving the wireless router or product ................. 221

Cannot connect more computers to the wireless product ............................................................. 221

The wireless product loses communication when connected to a VPN ........................................ 221

The network does not appear in the wireless networks list .......................................................... 221

The wireless network is not functioning ........................................................................................ 222

Perform a wireless network diagnostic test .................................................................................. 222

Reduce interference on a wireless network ................................................................................... 222

Solve product software problems with Windows ............................................................................................. 223

A print driver for the product is not visible in the Printer folder ................................................... 223

An error message was displayed during the software installation ............................................... 223

The product is in Ready mode, but nothing prints ......................................................................... 223

Solve product software problems with Mac OS X ............................................................................................. 225

The print driver is not listed in the Print & Fax or Print & Scan list ................................................ 225

The product name does not appear in the product list in the Print & Fax or Print & Scan list ...... 225

The print driver does not automatically set up the selected product in the Print & Fax or Print

& Scan list ........................................................................................................................................ 225

A print job was not sent to the product that you wanted .............................................................. 225

When connected with a USB cable, the product does not appear in the Print & Fax or Print &

Scan list after the driver is selected. .............................................................................................. 226

You are using a generic print driver when using a USB connection ............................................... 226

Remove software (Windows) ............................................................................................................................ 227

Remove software (Mac OS X) ............................................................................................................................ 228

Solve scan to email problems ........................................................................................................................... 229

Cannot connect to the email server ................................................................................................ 229

The email failed ............................................................................................................................... 229

Unable to scan ................................................................................................................................. 229

Solve scan to network folder problems ............................................................................................................ 230

The scan failed ................................................................................................................................ 230

Index ........................................................................................................................................................... 231

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1 Product introduction

●

Product comparison

●

Product views

●

Control panel

●

Print product reports

ENWW 1

Product comparison

M570dn

CZ271A

Paper handling Tray 1 (100-sheet capacity)

Tray 2 (250-sheet capacity)

Optional Tray 3 (500-sheet capacity)

Standard output bin (250-sheet capacity)

Automatic duplex printing

Supported operating systems Windows XP, 32-bit

Windows Vista, 32-bit and 64-bit

Windows 7, 32-bit and 64-bit

Windows 2003 Server (32-bit,

Service Pack 3), print and scan drivers only

Windows 2008 Server, print and

scan drivers only

Windows 2008 Server R2, print and scan drivers only

M570dw

CZ272A

Mac OS X v10.6 and later

Connectivity Hi-Speed USB 2.0

10/100/1000 Ethernet LAN connection

Wireless network connection

Memory 256 MB RAM

Control-panel display Color graphical touch screen

Print Prints 30 pages per minute (ppm)

on A4-size paper and 31 ppm on Letter-size paper

Walk-up USB printing (no computer required

Copy Copies at up to 20 ppm

Copy resolution is 300 dots per inch (dpi)

This document feeder holds up to 50 pages and supports page sizes from 127 to 356 mm (5 to 14 in) in length and from 127 to 216 mm (5 to 8.5 in) in width

2 Chapter 1 Product introduction ENWW

M570dn

M570dw

Flatbed scanner supports page sizes up to 297 mm (11.7 in) in length and up to 215 mm (8.5 in) in width

Automatic duplex copying

Scan Scans in black and white with

resolution up to 1200 dpi from the flatbed glass

Scans in color with resolution up to 300 dpi from the document feeder and up to 600 dpi from the flatbed glass

Automatic duplex scanning

Scan to Email (no software required)

Scan to Network Folder (no software required)

Walk-up USB scanning (no computer required)

Fax V.34 with two RJ-11 fax ports

CZ271A

CZ272A

ENWW Product comparison 3

Product views

●

Product front view

●

Product back view

●

Interface ports

●

Serial number and model number location

Product front view

1 Latch to release the document-feeder cover (access for clearing jams)

2 Document-feeder input tray

3 Document-feeder output bin

4 Control panel with color touchscreen display (tilts up for easier viewing)

5 Walk-up USB port (for printing and scanning without a computer)

6 Handle for the right door (access for clearing jams)

7Tray 1

8On/off button

9 Jam-access door for optional Tray 3

10 Optional Tray 3

11 Tray 2

12 Front door (access to the toner cartridges and the toner-collection unit)

4 Chapter 1 Product introduction ENWW

13 Output bin

14 Scanner handle (to raise the scanner lid)

Product back view

1 Formatter (contains the interface ports)

2 Power connection

3 Slot for a cable-type security lock

ENWW Product views 5

Interface ports

1 Local area network (LAN) Ethernet (RJ-45) network port

2 Hi-Speed USB 2.0 printing port

3 Telephone “line out” port for attaching an extension phone, answering machine, or other device

4 Fax “line in” port for attaching the fax phone line to the product

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Serial number and model number location

The model number and serial number are listed on an identification label located on the back of the product. They are also listed on the inside of the front door. The serial number contains information about the country/region of origin, the product version, production code, and the production number of the product.

Model name Model number

M570dn CZ271A

M570dw CZ272A

ENWW Product views 7

Control panel

●

Control-panel layout

●

Control-panel Home screen

●

Control-panel help system

Control-panel layout

1 Wireless light (wireless models

only)

2 Touchscreen display Provides access to the product features and indicates the current status of the product

3 Attention light Indicates a problem with the product

4 Ready light Indicates the product is ready

5 Help button and light Provides access to the control-panel help system

6 Right arrow button and light Moves the cursor to the right or moves the display image to the next screen

7 Cancel button and light Clears settings, cancels the current job, or exits the current screen

8 Back button and light Returns to the previous screen

9 Left arrow button and light Moves the cursor to the left

10 Home button and light Provides access to the Home screen

Indicates the wireless network is enabled. The light blinks while the product is establishing a connection to the wireless network.

NOTE: This button illuminates only when the current screen can use this feature.

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Control-panel Home screen

The Home screen provides access to the product features, and it indicates the product status.

NOTE: Depending on the product configuration, the features on the Home screen can vary. The layout

might also be reversed for some languages.

7 Fax button Provides access to the Fax feature

8 Apps button Provides access to the Apps menu to print directly from Web applications that you have

9 Product status Indicates whether the product is ready or is processing a job

Web Services

Setup

Wireless models only)

Network

Information

Supplies

button

button (wireless

button

Provides quick access to HP Web Services features, including HP ePrint

HP ePrint is a tool that prints documents by using any email enabled device to send them to the product’s email address.

Provides access to the main menus

Provides access to the Wireless menu and wireless status information

NOTE: When you are connected to a wireless network, this icon changes to a set of signal

strength bars.

NOTE: This button does not display when the product is connected to a wired network.

Provides access to network settings and information. From the network settings screen, you can print the Network Summary page.

NOTE: This button displays only when the product is connected to a network.

Provides product status information. From the status summary screen, you can print the

Configuration Report page.

Provides information about supplies status. From the supplies summary screen, you can print the Supplies Status page.

downloaded from the HP ePrintCenter Web site at

www.hpeprintcenter.com

10 Scan button Provides access to the scan features

11 Copy button Provides access to the copy features

12 USB button Provides access to the walkup-USB feature (for printing and scanning without a computer)

ENWW Control panel 9

Control-panel help system

The product has a built-in Help system that explains how to use each screen. To open the Help system, touch the Help

For some screens, the Help opens to a global menu where you can search for specific topics. You can browse through the menu structure by touching the buttons in the menu.

Some Help screens include animations that guide you through procedures, such as clearing jams.

For screens that contain settings for individual jobs, the Help opens to a topic that explains the options for that screen.

button in the upper-right corner of the screen.

If the product alerts you of an error or warning, touch the Help problem. The message also contains instructions to help solve the problem.

button to open a message that describes the

10 Chapter 1 Product introduction ENWW

Print product reports

From the Reports menu, you can print several informative pages about the product.

1. From the Home screen on the product control panel, touch the Setup

button.

2. Touch the Reports button.

3. Touch the name of the report that you want to print.

Menu item Description

Demo Page Prints a page that demonstrates print quality

Menu Structure Prints a map of the control panel-menu layout. The active settings for each menu are

Configuration Report Prints a list of all the product settings. Includes basic network information when the

Supplies Status Prints the status for each toner cartridge, including the following information:

Network Summary Prints a list of all product network settings

Usage Page Prints a page that lists PCL pages, PCL 6 pages, PS pages, pages that were jammed or

listed.

product is connected to a network.

●

Estimated percentage of cartridge life remaining

●

Approximate pages remaining

●

Part numbers for HP toner cartridges

●

Number of pages printed

mispicked in the product, monochrome (black and white) or color pages; and reports the page count

PCL Font List Prints a list of all the PCL fonts that are installed

PS Font List Prints a list of all the PostScript (PS) fonts that are installed

PCL6 Font List Prints a list of all the PCL6 fonts that are installed

Color Usage Log Prints a report that shows the user name, application name, and color usage information

Service Page Prints the service report

Diagnostics Page Prints the calibration and color diagnostics pages

Print Quality Page Prints a page that helps solve problems with print quality

on a job-by-job basis

ENWW Print product reports 11

12 Chapter 1 Product introduction ENWW

2Paper trays

●

Supported paper sizes

●

Supported paper types

●

Tray 1

●

Tray 2

●

Optional Tray 3

ENWW 13

Supported paper sizes

NOTE: To obtain the best results, select the correct paper size and type in the print driver before printing.

Table 2-1 Supported paper sizes

Size and dimensions Tray 1 Tray 2 Tray 3 (optional) Automatic duplex

printing

Letter

216 x 279 mm (8.5 x 11 in)

Legal

216 x 356 mm (8.5 x 14 in)

210 x 297 mm (8.3 x 11.7 in)

RA4

215 x 305 mm (8.5 x 12.0 in)

148 x 210 mm (5.8 x 8.3 in)

B5 (JIS)

182 x 257 mm (7.2 x 10.1 in)

B6 (JIS)

128 x 182 mm (5.0 x 7.2 in)

Executive

184 x 267 mm (7.25 x 10.5 in)

Statement

140 x 216 mm (5.5 x 8.5 in)

4x6

102 x 152 mm (4 x 6 in)

10 x 15 cm

102 x 152 mm (4 x 6 in)

3x5

76 x 127 mm (3 x 5 in)

5x7

127 x 178 mm (5 x 7 in)

5x8

127 x 203 mm (5 x 8 in)

14 Chapter 2 Paper trays ENWW

Table 2-1 Supported paper sizes (continued)

Size and dimensions Tray 1 Tray 2 Tray 3 (optional) Automatic duplex

printing

105 x 148 mm (4.1 x 5.8 in)

Postcard (JIS)

100 x 148 mm (3.9 x 5.8 in)

D Postcard (JIS)

200 x 148 mm (7.9 x 5.8 in)

16K

184 x 260 mm (7.2 x 10.25 in)

16K

195 x 270 mm (7.7 x 10.6 in)

16K

197 x 273 mm (7.75 x 10.75 in)

8.5 x 13

216 x 330 mm (8.5 x 13 in)

Envelope #10

105 x 241 mm (4.1 x 9.5 in)

Envelope B5

176 x 250 mm (6.9 x 9.8 in)

Envelope C5

162 x 229 mm (6.4 x 9 in)

Envelope DL

110 x 220 mm (4.3 x 8.7 in)

Envelope Monarch

98 x 191 mm (3.9 x 7.5 in)

Custom

76 x 127 mm to 216 x 356 mm (3.0 x 5.0 in to

8.5 x 14 in)

Custom

148 x 210 mm to 216 x 297 mm (5.8 x 8.3 in to 8.5 x

11.7 in)

Custom

148 x 210 mm to 216 x 356 mm (5.8 x 8.3 in to 8.5 x 14 in)

ENWW Supported paper sizes 15

Supported paper types

For a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/

lj500colorMFPM570.

NOTE: To obtain the best results, select the correct paper size and type in the print driver before printing.

Paper type Tray 1

Plain

Light 60–74g

Midweight 96–110g

Heavy 111–130g

Extra Heavy 131–175g

Extra Heavy 131–163g

Color Transparency

Labels

Letterhead

Preprinted

Prepunched

Colored

Rough

Bond

Tray 2

Tray 3 (optional) Automatic duplex

printing

Recycled

Envelope

Cardstock 176–220g

Mid-weight glossy 105–110g

Heavy glossy 111–130g

Extra-heavy glossy 131–175g

Card glossy 176–220g

Opaque film

HP EcoSMART Lite

HP Tough Paper

HP Matte 105g

HP Matte 120g

HP Matte 160g

HP Matte 200g

HP Soft Gloss 120g

16 Chapter 2 Paper trays ENWW

Paper type Tray 1

HP Glossy 130g

HP Glossy 160g

HP Glossy 220g

The stack height for Tray 2 is 100 sheets for glossy paper and 20 mm (.79 in) for short paper (A5, A6, 4x6, and landscape).

Tray 2

Tray 3 (optional) Automatic duplex

printing

ENWW Supported paper types 17

Tray 1

●

Tray capacity and paper orientation

●

Load Tray 1

Tray capacity and paper orientation

To prevent jams, do not overfill trays. Be sure the top of the stack is below the tray-full indicator. For short/ narrow and heavy/glossy paper, load paper to less than half of the tray-full indicators.

Table 2-2 Tray 1 capacity

Paper type Specifications Quantity

Paper Range:

60 g/m

(16 lb) to 220 g/m2 (58 lb)

Envelopes

Labels Maximum: 0.102 mm (0.004 in) thick Maximum stack height: 10 mm (0.39 in)

Transparencies Minimum: 0.102 mm (0.004 in) thick Maximum stack height: 10 mm (0.39 in)

Glossy paper Range:

Less than 60 g/m

105 g/m

(16 lb) to 90 g/m2 (24 lb)

(28 lb) to 220 g/m2 (58 lb)

Maximum stack height: 10 mm (0.39 in)

Equivalent to 100 sheets of 75 g/m2 (20 lb)

Up to 10 envelopes

Up to 50 sheets

Maximum stack height: 10 mm (0.39 in)

Up to 50 sheets

Table 2-3 Tray 1 paper orientation

Paper type Image orientation Duplex mode How to load paper

Preprinted or letterhead Portrait 1-sided printing Face-down

Top edge leading into the product

2-sided printing Face-up

Bottom edge leading into the product

18 Chapter 2 Paper trays ENWW

Table 2-3 Tray 1 paper orientation (continued)

Paper type Image orientation Duplex mode How to load paper

Landscape 1-sided printing Face-up

Top edge toward the front of the product

2-sided printing Face-up

Top edge toward the front of the product

Prepunched Portrait or landscape 1- or 2-sided printing Holes toward the back of the product

Envelopes Long edge of the envelope

feeding into the product

Short edge of the envelope

feeding into the product

1-sided printing Face-down

Top edge leading into the product

1-sided printing Face-down

Top edge toward the back of the product

ENWW Tray 1 19

Load Tray 1

1. Open Tray 1.

2. Slide out the tray extension.

3. Fold out the tray extension to support the paper

and open the side guides.

4. Load paper in the tray face-down and the short,

top edge going into the product first.

20 Chapter 2 Paper trays ENWW

5. Make sure the stack fits under the tabs on the

guides and does not exceed the tray-full indicators.

6. Adjust the side guides so that they lightly touch

the paper stack but do not bend it.

ENWW Tray 1 21

Print envelopes

If your software does not automatically format an envelope, specify Landscape for page orientation in your software program or print driver. Use the following guidelines to set margins for return and destination addresses on Commercial #10 or DL envelopes:

Address type Left margin Top margin

Return 15 mm (0.6 in) 15 mm (0.6 in)

Destination 102 mm (4 in) 51 mm (2 in)

For envelopes of other sizes, adjust the margin settings accordingly.

22 Chapter 2 Paper trays ENWW

Tray 2

●

Tray capacity and paper orientation

●

Load Tray 2

Tray capacity and paper orientation

Table 2-4 Tray 2 capacity

Paper type Specifications Quantity

Paper Range:

60 g/m

(16 lb) to 220 g/m2 (58 lb)

Transparencies Minimum: 0.102 mm (0.004 in) thick Maximum stack height: 25 mm (.98 in)

Equivalent to 250 sheets of 75 g/m

Maximum stack height: 25 mm (.98 in)

For A5, A6, and 4x6 paper sizes, and for paper printed in a landscape orientation the maximum stack height is 15 mm (.59 in),

(20 lb)

Glossy paper Range:

105 g/m

(28 lb) to 220 g/m2 (58 lb)

100 sheets

Table 2-5 Tray 2 paper orientation

Paper type Image orientation Duplex mode How to load paper

Preprinted or letterhead Portrait 1-sided printing Face-up

Top edge at the right side of the tray

2-sided printing Face-down

Top edge at the left side of the tray

ENWW Tray 2 23

Table 2-5 Tray 2 paper orientation (continued)

Paper type Image orientation Duplex mode How to load paper

Landscape 1-sided printing Face-up

Top edge toward the back of the product

2-sided printing Face-down

Top edge toward the front of the product

Prepunched Portrait or landscape 1- or 2-sided printing Holes toward the back of the product

Load Tray 2

This tray holds up to 250 sheets of 75 g/m2 (20 lb) paper. If the paper is heavier, the tray does not hold as many sheets. Do not overfill the tray.

CAUTION: Do not print envelopes, labels, postcards, or unsupported sizes of paper from Tray 2. Print these

types of paper only from Tray 1.

24 Chapter 2 Paper trays ENWW

1. Slide open the tray.

NOTE: Do not open the tray while it is in use.

2. Adjust the paper-length and paper-width guides

by squeezing the adjustment latch and sliding the guides to the size of the paper being used.

3. Load paper into the tray face-up. Check the paper

to verify the guides lightly touch the stack, but do not bend it.

NOTE: To prevent jams, do not overfill the tray.

Be sure the top of the stack is below the tray full indicator.

NOTE: If the tray is not adjusted correctly, an

error message might display during printing or the paper might jam.

4. Slide the tray into the product.

ENWW Tray 2 25

Optional Tray 3

●

Tray capacity and paper orientation

●

Load Tray 3

Tray capacity and paper orientation

Table 2-6 Tray 3 capacity

Paper type Specifications Quantity

Paper Range:

60 g/m

(16 lb) to 220 g/m2 (58 lb)

Labels Maximum: 0.102 mm (0.004 in) thick Maximum stack height: 56 mm (2.2 in)

Transparencies Minimum: 0.102 mm (0.004 in) thick Maximum stack height: 56 mm (2.2 in)

Equivalent to 500 sheets of 75 g/m

Maximum stack height: 56 mm (2.2 in)

(20 lb)

Glossy paper Range:

105 g/m

(28 lb) to 220 g/m2 (58 lb)

Maximum stack height: 56 mm (2.2 in)

Table 2-7 Tray 3 paper orientation

Paper type Image orientation Duplex mode How to load paper

Preprinted or letterhead Portrait 1-sided printing Face-up

Top edge at the right side of the tray

2-sided printing Face-down

Top edge at the left side of the tray

26 Chapter 2 Paper trays ENWW

Table 2-7 Tray 3 paper orientation (continued)

Paper type Image orientation Duplex mode How to load paper

Landscape 1-sided printing Face-up

Top edge toward the back of the product

2-sided printing Face-down

Top edge toward the front of the product

Prepunched Portrait or landscape 1- or 2-sided printing Holes toward the back of the product

Load Tray 3

This tray holds up to 500 sheets of 75 g/m2 (20 lb) paper. If the paper is heavier, the tray does not hold as many sheets. Do not overfill the tray.

CAUTION: Do not print envelopes, postcards, or unsupported sizes of paper from Tray 3. Print these types

of paper only from Tray 1.

ENWW Optional Tray 3 27

1. Slide open the tray.

NOTE: Do not open the tray while it is in use.

2. Adjust the paper-length and paper-width guides

by squeezing the adjustment latches and sliding the guides to the size of the paper being used.

3. Load paper into the tray face-up. Check the paper

to verify the guides lightly touch the stack, but do not bend it.

NOTE: To prevent jams, do not overfill the tray.

Be sure the top of the stack is below the tray-full indicator.

NOTE: If the tray is not adjusted correctly, an

error message might display during printing or the paper might jam.

4. Slide the tray into the product.

28 Chapter 2 Paper trays ENWW

3 Parts, supplies, and accessories

●

Order parts, accessories, and supplies

●

HP policy on non-HP supplies

●

HP anticounterfeit Web site

●

Print when a toner cartridge is at estimated end of life

●

Enable or disable the At Very Low settings

●

Customer self-repair parts

●

Accessories

●

Toner cartridges

●

Toner collection unit

ENWW 29

Order parts, accessories, and supplies

HP original toner cartridges and paper www.hp.com/go/suresupply

Order genuine HP parts or accessories

Order through service or support providers Contact an HP-authorized service or support provider.

www.hp.com/buy/parts

30 Chapter 3 Parts, supplies, and accessories ENWW

HP policy on non-HP supplies

Hewlett-Packard Company cannot recommend the use of non-HP toner cartridges, either new or remanufactured.

NOTE: For HP printer products, the use of a non-HP toner cartridge or a refilled toner cartridge does not

affect either the warranty to the customer or any HP support contract with the customer. However, if product failure or damage is attributable to the use of a non-HP toner cartridge or refilled toner cartridge, HP will charge its standard time and materials charges to service the product for the particular failure or damage.

ENWW HP policy on non-HP supplies 31

HP anticounterfeit Web site

Go to www.hp.com/go/anticounterfeit when you install an HP toner cartridge and the control-panel message says the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem.

Your toner cartridge might not be a genuine HP toner cartridge if you notice the following:

●

The supplies status page indicates that a non-HP supply is installed.

●

You are experiencing a high number of problems with the toner cartridge.

●

The cartridge does not look like it usually does (for example, the packaging differs from HP packaging).

32 Chapter 3 Parts, supplies, and accessories ENWW

Print when a toner cartridge is at estimated end of life

Black Low: The product indicates when a toner cartridge level is low. Actual toner cartridge life remaining

may vary. Consider having a replacement available to install when print quality is no longer acceptable. The toner cartridge does not need to be replaced now.

Black Very Low: The product indicates when the toner cartridge level is very low. Actual toner cartridge life remaining may vary. Consider having a replacement available to install when print quality is no longer acceptable. The toner cartridge does not need to be replaced now unless the print quality is no longer acceptable.

Once an HP toner cartridge has reached “very low”, HP’s Premium Protection Warranty on that toner cartridge has ended.

You can change the way the product reacts when supplies reach the Very Low state. You do not have to reestablish these settings when you install a new toner cartridge.

ENWW Print when a toner cartridge is at estimated end of life 33

Enable or disable the At Very Low settings

You can enable or disable the default settings at any time, and you do not have to re-enable them when you install a new toner cartridge.

1. From the Home screen on the product control panel, touch the Setup

2. Open the following menus:

●

System Setup

●

Supply Settings

●

Black Cartridge

●

Very Low Setting

3. Select one of the following options:

●

Select the Continue option to set the product to alert you that the toner cartridge is very low, but to continue printing.

●

Select the Stop option to set the product to stop printing (including printing faxes) until you replace the toner cartridge.

●

Select the Prompt option to set the product to stop printing (including printing faxes) and prompt you to replace the toner cartridge. You can acknowledge the prompt and continue printing. A customer configurable option on this product is "Prompt to Remind Me in 100 pages, 200 pages, 300 pages, 400 pages, or never." This option is provided as a customer convenience and is not an indication these pages will have acceptable print quality.

When the product is set to the Stop option, there is some risk that faxes will not print after the new cartridge is installed if your product has received more faxes than the memory can hold while stopped.

button.

When the product is set to the Prompt option, there is some risk that faxes will not print after the new cartridge is installed if your product has received more faxes than the memory can hold while the product is waiting for the prompt to be acknowledged.

Once an HP toner cartridge has reached Very Low, HP’s Premium Protection Warranty on that toner cartridge has ended. All print defects or cartridge failures incurred when an HP toner cartridge is used in Continue at very low mode will not be considered to be defects in materials or workmanship in the toner cartridge under the HP Toner Cartridge Warranty Statement.

34 Chapter 3 Parts, supplies, and accessories ENWW

Customer self-repair parts

The following customer self-repair parts are available for the product.

●

Parts listed as Mandatory self-replacement are to be installed by customers, unless you are willing to pay HP service personnel to perform the repair. For these parts, on-site or return-to-depot support is not provided under the HP product warranty.

●

Parts listed as Optional self-replacement can be installed by HP service personnel at your request for no additional charge during the product warranty period.

NOTE: For more information, go to www.hp.com/go/learnaboutsupplies.

Table 3-1 Customer self-repair parts

Item Description Self-replacement options Part number

Front door assembly Replacement front door Mandatory CZ271-67901

Tray 1 roller kit Pickup roller and separation pad

for Tray 1

Tray 2 and 3 roller kit Feed and separation rollers for

Tray 2 and Tray 3

Duplex reverse-guide kit Replacement duplex reverse guide Mandatory CC468-67913

Right-door kit 500-sheet-tray right door, door

stopper, and door link

Secondary transfer-roller kit Replacement T2 roller Mandatory CD644-67914

500-sheet feeder kit (Tray 3) Replacement 500-sheet feeder Mandatory CF084-67901

HP LaserJet Printer Cabinet A storage cabinet that is installed

beneath the product

Mandatory CD644-67903

Mandatory CD644-67904

Mandatory CC468-67906

Mandatory CD644-67917

ENWW Customer self-repair parts 35

Accessories

Item Description Part number

HP Color LaserJet 1 x 500 Paper Feeder 500-sheet paper feeder (optional Tray 3) CF084A

HP LaserJet Printer Cabinet A storage cabinet that is installed beneath

the product

USB cable 2-meter standard USB-compatible device

connector

CF085A

C6518A

36 Chapter 3 Parts, supplies, and accessories ENWW

Toner cartridges

●

Toner-cartridge view

●

Toner-cartridge information

●

Replace the toner cartridges

Toner-cartridge view

1 Plastic shield

2 Imaging drum

CAUTION: Do not touch the green roller. Doing so can damage the cartridge.

3 Memory chip

ENWW Toner cartridges 37

Toner-cartridge information

Color Cartridge number Part number

Standard-capacity replacement black toner cartridge

High-capacity replacement black toner cartridge

Replacement cyan toner cartridge 507A CE401A

Replacement yellow toner cartridge 507A CE402A

Replacement magenta toner cartridge 507A CE403A

Environmental features: Recycle toner cartridges by using the HP Planet Partners return and recycling program.

For more information about supplies, go to

The information contained herein is subject to change without notice. For the latest supplies information go

www.hp.com/go/lj500colorMFPM570_manuals.

Recycle toner cartridges

To recycle a genuine HP toner cartridge, place the used cartridge in the box in which the new cartridge arrived. Use the enclosed return label to send the used supply to HP for recycling. For complete information, see the recycling guide that is included with each new HP supply item.

507A CE400A

507X CE400X

www.hp.com/go/learnaboutsupplies.

Toner-cartridge storage

Do not remove the toner cartridge from its package until you are ready to use it.

CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes.

Cover the imaging drum if the toner cartridge must be removed from the product for an extended period of time.

HP policy on non-HP toner cartridges

Hewlett-Packard Company cannot recommend the use of non-HP toner cartridges, either new or remanufactured.

NOTE: Any damage caused by a non-HP toner cartridge is not covered under the HP warranty and service

agreements.

38 Chapter 3 Parts, supplies, and accessories ENWW

Replace the toner cartridges

The product uses four colors and has a different toner cartridge for each color: black (K), magenta (M), cyan (C), and yellow (Y).

CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water. Hot

water sets toner into fabric.

NOTE: Information about recycling used toner cartridges is on the toner cartridge box.

1. Open the front door. Make sure that the door is

completely open.

2. Grasp the handle of the used toner cartridge and

pull out to remove.

3. Remove the new toner cartridge from its

protective bag.

ENWW Toner cartridges 39

4. Grasp both sides of the toner cartridge and

distribute the toner by gently rocking the toner cartridge.

5. Remove the plastic shield from the toner

cartridge.

CAUTION: Avoid prolonged exposure to light.

CAUTION: Do not touch the green roller. Doing

so can damage the cartridge.

40 Chapter 3 Parts, supplies, and accessories ENWW

6. Align the toner cartridge with its slot and insert

the toner cartridge until it clicks into place.

7. Close the front door.

CAUTION: To avoid damage, make sure all

toner cartridges are fully inserted before closing the door.

ENWW Toner cartridges 41

Toner collection unit

Item Description Part number

Toner Collection Unit Receptacle for waste toner CE254A

For more information, go to www.hp.com/go/learnaboutsupplies.

Replace the toner collection unit

Replace the toner collection unit when the product control panel prompts you.

NOTE: The toner collection unit is designed for a single use. Do not attempt to empty the toner collection

unit and reuse it. Doing so could lead to toner being spilled inside the product, which could result in reduced print quality. After use, return the toner collection unit to HP’s Planet Partners program for recycling.

NOTE: If printing documents that require heavy toner coverage, the toner collection unit can fill quickly. If

printing these types of documents, HP recommends that you have another toner collection unit available.

1. Open the front door. Make sure that the door is

completely open.

2. Grasp the blue label at the top of the toner

collection unit, and then remove the toner collection unit from the product.

42 Chapter 3 Parts, supplies, and accessories ENWW

3. Place the attached blue cap over the blue

opening at the top of the unit.

4. Remove the new toner collection unit from its

packaging.

ENWW Toner collection unit 43

5. Insert the bottom of the new unit into the

product first, and then push the top of the unit until it clicks into place.

6. Close the front door.

NOTE: If the toner collection unit is not

installed correctly, the front door does not close completely.

To recycle the used toner collection unit, follow the instructions included with the new toner collection unit.

44 Chapter 3 Parts, supplies, and accessories ENWW

4Print

●

Supported print drivers (Windows)

●

Change print-job settings (Windows)

●

Change print-job settings (Mac OS X)

●

Print tasks (Windows)

●

Print tasks (Mac OS X)

●

Additional print tasks (Windows)

●

Additional print tasks (Mac OS X)

●

Create archival-quality prints

●

Color printing

●

Use HP ePrint

●

Use AirPrint

●

Use walk-up USB printing

ENWW 45

Supported print drivers (Windows)

Print drivers provide access to the product printing system. The following print drivers are available at

www.hp.com/go/lj500colorMFPM570_software.

HP PCL 6 driver

HP UPD PS driver

HP UPD PCL 5

●

Provided as the default driver on the in-box CD. This driver is automatically installed unless you select a different one.

●

Recommended for all Windows environments

●

Provides the overall best speed, print quality, and product-feature support for most users

●

Developed to align with the Windows Graphic Device Interface (GDI) for the best speed in Windows environments

●

Might not be fully compatible with third-party and custom software programs that are based on PCL 5

●

Recommended for printing with Adobe graphics-intensive software programs

●

Provides support for printing from postscript emulation needs, or for postscript flash font support

●

Recommended for general office printing in Windows environments

●

Compatible with previous PCL versions and older HP LaserJet products

●

The best choice for printing from third-party or custom software programs

●

The best choice when operating with mixed environments, which require the product to be set to PCL 5 (UNIX, Linux, mainframe)

●

Designed for use in corporate Windows environments to provide a single driver for use with multiple product models

software programs or with other highly

HP UPD PCL 6

HP Universal Print Driver (UPD)

The HP Universal Print Driver (UPD) for Windows is a single print driver that gives you instant access to virtually any HP LaserJet product, from any location, without downloading separate drivers. It is built on proven HP print driver technology and has been tested thoroughly and used with many software programs. It is a powerful solution that performs consistently over time.

The HP UPD communicates directly with each HP product, gathers configuration information, and then customizes the user interface to show the product’s unique, available features. It automatically enables features that are available for the product, such as two-sided printing and stapling, so you do not need to enable them manually.

●

Preferred when printing to multiple product models from a mobile Windows computer

●

Recommended for printing in all Windows environments

●

Provides the overall best speed, print quality, and printer feature support for most users

●

Developed to align with Windows Graphic Device Interface (GDI) for best speed in Windows environments

●

Might not be fully compatible with third-party and custom software programs that are based on PCL 5

46 Chapter 4 Print ENWW

For more information, go to www.hp.com/go/upd.

UPD installation modes

Traditional mode

Dynamic mode

●

To use this mode, download UPD from the Internet. Go to www.hp.com/go/upd.

●

Use this mode if you are installing the driver for a single computer.

●

It operates with a specific product.

●

If you use this mode, you must install UPD separately for each computer and for each product.

●

To use this mode, download UPD from the Internet. Go to

●

Dynamic mode allows you to use a single driver installation, so you can discover and print to multiple networked HP products in any location.

●

Use this mode if you are installing UPD for a workgroup.

●

Do not use this mode for USB-connected products.

www.hp.com/go/upd.

ENWW Supported print drivers (Windows) 47

Change print-job settings (Windows)

●

Priority for changing print-job settings

●

Change the settings for all print jobs until the software program is closed

●

Change the default settings for all print jobs

●

Change the product configuration settings

Priority for changing print-job settings

Changes to print settings are prioritized depending on where the changes are made:

NOTE: The names of commands and dialog boxes might vary depending on your software program.

●

Page Setup dialog box: Click Page Setup or a similar command on the File menu of the program you are working in to open this dialog box. Settings changed here override settings changed anywhere else.

●

Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the program you are working in to open this dialog box. Settings changed in the Print dialog box have a lower priority and usually do not override changes made in the Page Setup dialog box.

●

Printer Properties dialog box (print driver): Click Properties in the Print dialog box to open the print driver. Settings changed in the Printer Properties dialog box usually do not override settings anywhere else in the printing software. You can change most of the print settings here.

●

Default print driver settings: The default print driver settings determine the settings used in all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog boxes.

●

Product control-panel settings: Settings changed at the product control panel have a lower priority than changes made anywhere else.

Change the settings for all print jobs until the software program is closed

The steps can vary; this procedure is most common.

1. From the software program, select the Print option.

2. Select the product, and then click Properties or Preferences.

Change the default settings for all print jobs

1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view):

Click Start, and then click Printers and Faxes.

Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click Start, click Settings, and then click Printers.

Windows Vista: Click the Windows icon in the lower-left corner of the screen, click Control Panel, and then click Printers.

Windows 7: Click the Windows icon in the lower-left corner of the screen, and then click Devices and Printers.

2. Right-click the print-driver icon, and then select Printing Preferences.

48 Chapter 4 Print ENWW

Change the product configuration settings

1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view):

Click Start, and then click Printers and Faxes.

Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click Start, click Settings, and then click Printers.

Windows Vista: Click the Windows icon in the lower-left corner of the screen, click Control Panel, and then click Printers.

Windows 7: Click the Windows icon in the lower-left corner of the screen, and then click Devices and Printers.

2. Right-click the print-driver icon, and then select Properties or Printer properties.

3. Click the Device Settings tab.

ENWW Change print-job settings (Windows) 49

Change print-job settings (Mac OS X)

●

Priority for changing print-job settings

●

Change the settings for all print jobs until the software program is closed

●

Change the default settings for all print jobs

●

Change the product configuration settings

Priority for changing print-job settings

Changes to print settings are prioritized depending on where the changes are made:

NOTE: The names of commands and dialog boxes might vary depending on your software program.

●

Page Setup dialog box: Click Page Setup or a similar command on the File menu of the program you are working in to open this dialog box. Settings changed here might override settings changed anywhere else.

●

Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the program you are working in to open this dialog box. Settings changed in the Print dialog box have a lower priority and do not override changes made in the Page Setup dialog box.

●

Default printer driver settings: The default printer driver settings determine the settings used in all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog boxes.

●

Product control-panel settings: Settings changed at the procuct control panel have a lower priority than changes made anywhere else.

Change the settings for all print jobs until the software program is closed

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then

open a menu for which you want to change the print settings.

4. For each menu, select the print settings that you want to change.

5. Change the settings that you want on the various menus.

Change the default settings for all print jobs

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then

open a menu for which you want to change the print settings.

4. For each menu, select the print settings that you want to save for reuse.

5. In the Presets menu, click the Save As... option, and enter a name for the preset.

6. Click the OK button.

50 Chapter 4 Print ENWW

These settings are saved in the Presets menu. To use the new settings, you must select the saved preset option every time you open a program and print.

Change the product configuration settings

1. At the computer, open the Apple menu, click the System Preferences item, and then click the Print &

Fax icon or the Print & Scan icon.

2. Select the product in the left side of the window.

3. Click the Options & Supplies button.

4. Click the Driver tab.

5. Configure the installed options.

ENWW Change print-job settings (Mac OS X) 51

Print tasks (Windows)

●

Use a printing shortcut (Windows)

●

Create printing shortcuts (Windows)

●

Automatically print on both sides (Windows)

●

Manually print on both sides (Windows)

●

Print multiple pages per sheet (Windows)

●

Select the page orientation (Windows)

●

Select the paper type (Windows)

●

Print the first or last page on different paper (Windows)

●

Scale a document to fit page size (Windows)

●

Create a booklet (Windows)

Use a printing shortcut (Windows)

1. From the software program, select the Print

option.

2. Select the product, and then click the Properties

or Preferences button.

52 Chapter 4 Print ENWW

3. Click the Printing Shortcuts tab.

4. Select one of the shortcuts. Click the OK button

to close the Document Properties dialog box.

NOTE: When you select a shortcut, the

corresponding settings change on the other tabs in the print driver.

5. In the Print dialog box, click the OK button to

print the job.

ENWW Print tasks (Windows) 53

Create printing shortcuts (Windows)

1. From the software program, select the Print

option.

2. Select the product, and then click the Properties

or Preferences button.

3. Click the Printing Shortcuts tab.

54 Chapter 4 Print ENWW

4. Select an existing shortcut as a base.

NOTE: Always select a shortcut before

adjusting any of the settings on the right side of the screen. If you adjust the settings and then select a shortcut, all your adjustments are lost.

5. Select the print options for the new shortcut.

6. Click the Save As button.

ENWW Print tasks (Windows) 55

7. Enter a name for the shortcut, and then click the

OK button.

8. Click the OK button to close the Document

Properties dialog box. In the Print dialog box, click the OK button to print the job.

Automatically print on both sides (Windows)

1. From the software program, select the Print

option.

2. Select the product, and then click the Properties

or Preferences button.

56 Chapter 4 Print ENWW

3. Click the Finishing tab.

4. Select the Print on both sides check box. Click

the OK button to close the Document Properties dialog box.

5. In the Print dialog box, click the OK button to

print the job.

ENWW Print tasks (Windows) 57

Manually print on both sides (Windows)

1. From the software program, select the Print

option.

2. Select the product, and then click the Properties

or Preferences button.

3. Click the Finishing tab.

4. Select the Print on both sides (manually) check

box. Click the OK button to print the first side of the job.

58 Chapter 4 Print ENWW

5. Retrieve the printed stack from the output bin,

and place it with the printed-side facing up in Tray 1.

6. If prompted, touch the appropriate control panel

button to continue.

Print multiple pages per sheet (Windows)

1. From the software program, select the Print

option.

2. Select the product, and then click the Properties

or Preferences button.

ENWW Print tasks (Windows) 59

3. Click the Finishing tab.

4. Select the number of pages per sheet from the

Pages per sheet drop-down list.

60 Chapter 4 Print ENWW

5. Select the correct Print page borders, Page

order, and Orientation options. Click the OK

button to close the Document Properties dialog box.

6. In the Print dialog box, click the OK button to

print the job.

Select the page orientation (Windows)

1. From the software program, select the Print

option.

2. Select the product, and then click the Properties

or Preferences button.

ENWW Print tasks (Windows) 61

3. Click the Finishing tab.

4. In the Orientation area, select the Portrait or

Landscape option.

To print the page image upside down, select the Rotate by 180 degrees option.

Click the OK button to close the Document

Properties dialog box.

5. In the Print dialog box, click the OK button to

print the job.

62 Chapter 4 Print ENWW

Select the paper type (Windows)

1. From the software program, select the Print

option.

2. Select the product, and then click the Properties

or Preferences button.

3. Click the Paper/Quality tab.

4. From the Paper type drop-down list, click the

More... option.

ENWW Print tasks (Windows) 63

5. Expand the list of Type is: options.

6. Expand the category of paper types that best

describes your paper.

64 Chapter 4 Print ENWW

7. Select the option for the type of paper you are

using, and click the OK button.

8. Click the OK button to close the Document

Properties dialog box. In the Print dialog box, click the OK button to print the job.

Print the first or last page on different paper (Windows)

1. From the software program, select the Print

option.

2. Select the product, and then click the Properties

or Preferences button.

ENWW Print tasks (Windows) 65

3. Click the Paper/Quality tab.

4. In the Special pages area, click the Print pages

on different paper option, and then click the Settings button.

5. In the Pages in document area, select either the

First or Last option.

66 Chapter 4 Print ENWW

6. Select the correct options from the Paper source

and Paper type drop-down lists. Click the Add button.

7. If you are printing both the first and last pages on

different paper, repeat steps 5 and 6, selecting the options for the other page.

ENWW Print tasks (Windows) 67

8. Click the OK button.

9. Click the OK button to close the Document

Properties dialog box. In the Print dialog box, click the OK button to print the job.

Scale a document to fit page size (Windows)

1. From the software program, select the Print

option.

2. Select the product, and then click the Properties

or Preferences button.

68 Chapter 4 Print ENWW

3. Click the Effects tab.

4. Select the Print document on option, and then

select a size from the drop-down list.

Click the OK button to close the Document

Properties dialog box.

5. In the Print dialog box, click the OK button to

print the job.

ENWW Print tasks (Windows) 69

Create a booklet (Windows)

1. From the software program, select the Print

option.

2. Select the product, and then click the Properties

or Preferences button.

3. Click the Finishing tab.

4. Select the Print on both sides check box.

70 Chapter 4 Print ENWW

5. In the Booklet layout drop-down list, click the

Left binding or Right binding option. The Pages per sheet option automatically changes to 2 pages per sheet.

Click the OK button to close the Document Properties dialog box.

6. In the Print dialog box, click the OK button to

print the job.

ENWW Print tasks (Windows) 71

Print tasks (Mac OS X)

●

Use a printing preset (Mac OS X)

●

Create a printing preset (Mac OS X)

●

Automatically print on both sides (Mac OS X)

●

Manually print on both sides (Mac OS X)

●

Print multiple pages per sheet (Mac OS X)

●

Select the page orientation (Mac OS X)

●

Select the paper type (Mac OS X)

●

Print a cover page (Mac OS X)

●

Scale a document to fit page size (Mac OS X)

●

Create a booklet (Mac OS X)

Use a printing preset (Mac OS X)

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. In the Presets menu, select the printing preset.

4. Click the Print button.

NOTE: To use print-driver default settings, select the standard option.

Create a printing preset (Mac OS X)

Use printing presets to save the current print settings for reuse.

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then

open a menu for which you want to change the print settings.

4. For each menu, select the print settings that you want to save for reuse.

5. In the Presets menu, click the Save As... option, and enter a name for the preset.

6. Click the OK button.

Automatically print on both sides (Mac OS X)

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then

click the Layout menu.

72 Chapter 4 Print ENWW

4. Select a binding option from the Two-Sided drop-down list.

5. Click the Print button.

Manually print on both sides (Mac OS X)

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select this product.

3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then

click the Manual Duplex menu.

4. Click the Manual Duplex box, and select a binding option.

5. Click the Print button.

6. Go to the product, and remove any blank paper that is in Tray 1.

7. Retrieve the printed stack from the output bin and place it with the printed-side facing up in the input

tray.

8. If prompted, touch the appropriate control panel button to continue.

Print multiple pages per sheet (Mac OS X)

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then

click the Layout menu.

4. From the Pages per Sheet drop-down list, select the number of pages that you want to print on each

sheet.

5. In the Layout Direction area, select the order and placement of the pages on the sheet.

6. From the Borders menu, select the type of border to print around each page on the sheet.

7. Click the Print button.

Select the page orientation (Mac OS X)

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. In the Copies & Pages menu, click the Page Setup button.

4. Click the icon that represents the page orientation that you want to use, and then click the OK button.

5. Click the Print button.

Select the paper type (Mac OS X)

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

ENWW Print tasks (Mac OS X) 73

3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then

click the Finishing menu.

4. Select a type from the Media-type drop-down list.

5. Click the Print button.

Print a cover page (Mac OS X)

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then

click the Cover Page menu.

4. Select where to print the cover page. Click either the Before Document button or the After Document

button.

5. In the Cover Page Type menu, select the message that you want to print on the cover page.

NOTE: To print a blank cover page, select the standard option from the Cover Page Type menu.

6. Click the Print button.

Scale a document to fit page size (Mac OS X)

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then

click the Paper Handling menu.

4. In the Destination Paper Size area, click the Scale to fit paper size box, and then select the size from

the drop-down list.

5. Click the Print button.

Create a booklet (Mac OS X)

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then

click the Layout menu.

4. Select a binding option from the Two-Sided drop-down list.

5. Open the menus drop-down list, and then click the Booklet Printing menu.

6. Click the Format Output as Booklet box, and select a binding option.

7. Select the paper size.

8. Click the Print button.

74 Chapter 4 Print ENWW

Additional print tasks (Windows)

●

Cancel a print job (Windows)

●

Select the paper size (Windows)

●

Select a custom paper size (Windows)

●

Print watermarks (Windows)

Cancel a print job (Windows)

1. If the print job is currently printing, cancel it by pressing the Cancel button on the product control

panel.

NOTE: If the print job is too far into the printing process, you might not have the option to cancel it.

NOTE: Pressing the Cancel button clears the job that the product is currently processing. If more

than one process is running, pressing the Cancel the product control panel.

2. You can also cancel a print job from a software program or a print queue.

●

Software program: Typically, a dialog box displays briefly on the computer screen, allowing you to cancel the print job.

button clears the process that currently displays on

●

Windows print queue: If a print job is waiting in a print queue (computer memory) or print spooler, delete the job there.

◦

Windows XP, Server 2003, or Server 2008: Click Start, click Settings, and then click Printers and Faxes. Double-click the product icon to open the window, right-click the print job that you want to cancel, and then click Cancel.

◦

Windows Vista: Click the Windows icon in the lower left corner of the screen, click Settings, and then click Printers. Double-click the product icon to open the window, right-click the print job that you want to cancel, and then click Cancel.

◦

Windows 7: Click the Windows icon in the lower left corner of the screen, and then click Devices and Printers. Double-click the product icon to open the window, right-click the print job that you want to cancel, and then click Cancel.

Select the paper size (Windows)

1. From the software program, select the Print option.

2. Select the product, and then click the Properties or Preferences button.

3. Click the Paper/Quality tab.

4. Select a size from the Paper size drop-down list.

5. Click the OK button.

6. In the Print dialog box, click the OK button to print the job.

ENWW Additional print tasks (Windows) 75

Select a custom paper size (Windows)

1. From the software program, select the Print option.

2. Select the product, and then click the Properties or Preferences button.

3. Click the Paper/Quality tab.

4. Click the Custom button.

5. Type a name for the custom size and specify the dimensions.

●

The width is the short edge of the paper.

●

The length is the long edge of the paper.

6. Click the Save button, and then click the Close button.

7. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK

button to print the job.

Print watermarks (Windows)

1. From the software program, select the Print option.

2. Select the product, and then click the Properties or Preferences button.

3. Click the Effects tab.

4. Select a watermark from the Watermarks drop-down list.

Or, to add a new watermark to the list, click the Edit button. Specify the settings for the watermark, and then click the OK button.

5. To print the watermark on the first page only, select the First page only check box. Otherwise, the

watermark is printed on each page.

6. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK

button to print the job.

76 Chapter 4 Print ENWW

Additional print tasks (Mac OS X)

●

Cancel a print job (Mac OS X)

●

Select the paper size (Mac OS X)

●

Select a custom paper size (Mac OS X)

●

Print watermarks (Mac OS X)

Cancel a print job (Mac OS X)

1. If the print job is currently printing, cancel it by pressing the Cancel button on the product control

panel.

NOTE: If the print job is too far into the printing process, you might not have the option to cancel it.

NOTE: Pressing the Cancel button clears the job that the product is currently processing. If more

than one print job is waiting, pressing the Cancel the product control panel.

2. You can also cancel a print job from a software program or a print queue.

●

Software program: Typically, a dialog box displays briefly on the computer screen, allowing you to cancel the print job.

button clears the print job that currently displays on

●

Mac print queue: Open the print queue by double-clicking the product icon in the dock. Highlight the print job, and then click Delete.

Select the paper size (Mac OS X)

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. In the Copies & Pages menu, click the Page Setup button.

4. Select a size from the Paper Size drop-down list, and then click the OK button.

5. Click the Print button.

Select a custom paper size (Mac OS X)

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. In the Copies & Pages menu, click the Page Setup button.

4. From the Paper Size drop-down list, select the Manage Custom Sizes option.

5. Specify the dimensions for the page size, and then click the OK button.

6. Click the OK button to close the Page Setup dialog.

7. Click the Print button.

ENWW Additional print tasks (Mac OS X) 77

Print watermarks (Mac OS X)

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then

click the Watermarks menu.

4. From the Mode menu, select the Watermark option.

5. From the Pages drop-down list, select whether to print the watermark on all pages or on the first page

only.

6. From the Text drop-down list, select one of the standard messages, or select the Custom option and

type a new message in the box.

7. Select options for the remaining settings.

8. Click the Print button.

78 Chapter 4 Print ENWW

Create archival-quality prints

Archive print produces output that is less susceptible to toner smearing and dusting. Use archive print to create documents that you want to preserve or archive.

NOTE: Archival-quality printing is accomplished by increasing the temperature of the fuser. Because of the

increased temperatures, the product prints at half-speed to avoid damage.

1. From the Home screen on the product control panel, touch the Setup button.

2. Touch the Service menu.

3. Touch the Archive Print button, and then touch the On button.

ENWW Create archival-quality prints 79

Color printing

●

Use the HP EasyColor option

●

Change the color options (Windows)

●

Change the color theme for a print job (Windows)

●

Change the color options (Mac OS X)

●

Manual color options

●

Match colors

Use the HP EasyColor option

If you are using the HP PCL 6 print driver for Windows, the HP EasyColor technology automatically improves mixed-content documents that are printed from Microsoft Office programs. This technology scans documents and automatically adjusts photographic images in .JPEG or .PNG format. The HP EasyColor technology enhances the entire image at one time, rather than dividing it into several pieces, which results in improved color consistency, sharper details, and faster printing.

If you are using the HP Postscript print driver for Mac, the HP EasyColor technology scans all documents and automatically adjusts all photographic images with the same improved photographic results.

In the following example, the images on the left were created without using the HP EasyColor option. The images on the right show the enhancements that result from using the HP EasyColor option.

The HP EasyColor option is enabled by default in both the HP PCL 6 print driver and the HP Mac Postscript print driver, so you do not need to make manual color adjustments. To disable the option so you can manually adjust the color settings, open the Color tab in the Windows driver or the Color/Quality Options tab in the Mac driver, and then click the HP EasyColor check box to clear it.

Change the color options (Windows)

1. From the software program, select the Print option.

2. Select the product, and then click the Properties or Preferences button.

3. Click the Color tab.

4. Select the HP EasyColor check box to clear it.

80 Chapter 4 Print ENWW

5. Click the Automatic or Manual setting.

●

Automatic setting: Select this setting for most color print jobs

●

Manual setting: Select this setting to adjust the color settings independently from other settings. Click the Settings button to open the manual color-adjusment window.

NOTE: Changing color settings manually can impact output. HP recommends that only color

graphics experts change these settings.

6. Click the Print in Grayscale option to print a color document in black and shades of gray. Use this option

to print color documents for photocopying or faxing. Also use this option to print draft copies or to save color toner.

7. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK

button to print the job.

Change the color theme for a print job (Windows)

1. From the software program, select the Print option.

2. Select the product, and then click the Properties or Preferences button.

3. Click the Color tab.

4. Select the HP EasyColor check box to clear it.

5. Select a color theme from the Color Themes drop-down list.

●

Default (sRGB): This theme sets the product to print RGB data in raw device mode. When using this theme, manage color in the software program or in the operating system for correct rendering.

●

Vivid (sRGB): The product increases the color saturation in the midtones. Use this theme when printing business graphics.

●

Photo (sRGB): The product interprets RGB color as if it were printed as a photograph using a digital mini lab. The product renders deeper, more saturated colors differently than with the Default (sRBG) theme. Use this theme when printing photos.

●

Photo (Adobe RGB 1998): Use this theme with printing digital photos that use the AdobeRGB color space rather than sRGB. Turn off color management in the software program when using this theme.

●

None: No color theme is used.

●

Custom Profile: Select this option to use a custom input profile to accurately control color output (for example, to emulate a specific HP Color LaserJet product). Download custom profiles from

www.hp.com.

6. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK

button to print the job.

Change the color options (Mac OS X)

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

ENWW Color printing 81

3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then

click the Color Options menu.

4. Click the HP EasyColor check box to clear it.

5. Open the Advanced settings.

6. Adjust the individual settings for text, graphics, and photographs.

7. Click the Print button.

Manual color options

Use manual color options to adjust the Neutral Grays, Halftone, and Edge Control options for text, graphics, and photographs.

Setting description Setting options

Edge Control

The Edge Control setting determines the rendering of edges. Edge control has two components: adaptive halftoning and trapping. Adaptive halftoning increases edge sharpness. Trapping reduces the effect of colorplane misregistration by overlapping the edges of adjacent objects slightly.

Halftone

Halftone options affect color output clarity and

resolution.

Neutral Grays

The Neutral Grays setting determines the method for creating gray colors used in text, graphics, and photographs.

Match colors

●

Off turns off both trapping and adaptive halftoning.

●

Light sets trapping at a minimal level. Adaptive halftoning is on.

●

Normal sets trapping at a medium level. Adaptive halftoning is on.

●

Maximum is the most aggressive trapping setting. Adaptive halftoning is on.

●

Smooth provides better results for large, solid-filled print areas and enhances photographs by smoothing color gradations. Select this option when uniform and smooth area fills are important.

●

Detail is useful for text and graphics that require sharp distinctions among lines or colors, or images that contain a pattern or a high level of detail. Select this option when sharp edges and small details are important.

●

Black Only generates neutral colors (grays and black) by using only black toner. This guarantees neutral colors without a color cast. This setting is best for documents and grayscale viewgraphs.

●

4-Color generates neutral colors (grays and black) by combining all four toner colors. This method produces smoother gradients and transitions to other colors, and it produces the darkest black.

The process of matching product output color to a computer screen is quite complex because printers and computer monitors use different methods of producing color. Monitors display colors by light pixels using an RGB (red, green, blue) color process, but printers print colors using a CMYK (cyan, magenta, yellow, and black) process.

Several factors can influence the ability to match printed colors to those on a monitor. These factors include:

●

Paper

●

Printer colorants (inks or toners for example)

●

Printing process (inkjet, press, or laser technology for example)

●

Overhead lighting

82 Chapter 4 Print ENWW

●

Personal differences in perception of color

●

Software programs

●

Print drivers

●

Computer operating system

●

Monitors and monitor settings

●

Video cards and drivers

●

Operating environment (humidity for example)

For most situations, the best method for matching colors on the screen to the printed page is to print sRGB colors.

ENWW Color printing 83

Use HP ePrint

Use HP ePrint to print documents by sending them as an email attachment to the product's email address from any email enabled device.

NOTE: The product must be connected to a wired or wireless network and have Internet access to use

HP ePrint.

1. To use HP ePrint, you must first enable HP Web Services.

a. From the Home screen on the product control panel, touch the Web Services

b. Touch the Enable Web Services button.

2. From the HP Web Services menu, touch the Display E-Mail Address button to display the product's email

address on the control panel.

3. Use the HP ePrintCenter Web site to define security settings and to configure default print settings for

all HP ePrint jobs sent to this product.

a. Go to

b. Click Sign In, and enter your HP ePrintCenter credentials or sign up for a new account.

c. Select your product from the list, or click + Add printer to add it. To add the product, you need the

d. To prevent your product from printing unexpected documents, click ePrint Settings, and then click

www.hpeprintcenter.com.

printer code, which is the segment of the product email address that is before the @ symbol. You can get this code by printing the Web Services page from the product control panel.

After you have added your product, you will have the option to customize the product email address.

NOTE: This code is valid for only 24 hours from the time you enable HP Web Services. If it

expires, follow the instructions to enable HP Web Services again, and obtain a new code.

the Allowed Senders tab. Click Allowed Senders Only, and add the email addresses from which you want to allow ePrint jobs.

button.

e. To set up default settings for all ePrint jobs sent to this product, click ePrint Settings, click Print

Options, and select the settings that you want to use.

4. To print a document, attach it to an email message sent to the product's email address. Both the email

message and the attachment will print.

84 Chapter 4 Print ENWW

Use AirPrint

Direct printing using Apple’s AirPrint is supported for iOS 4.2 or later. Use AirPrint to print directly to the product from an iPad (iOS 4.2), iPhone (3GS or later), or iPod touch (third generation or later) in the following applications:

●

Mail

●

Photos

●

Safari

●

Select third-party applications

To use AirPrint, the product must be connected to a network. For more information about using AirPrint and about which HP products are compatible with AirPrint, go to

NOTE: You might need to upgrade the product firmware to use AirPrint. Go to www.hp.com/go/

lj500colorMFPM570_firmware.

www.hp.com/go/airprint.

ENWW Use AirPrint 85

Use walk-up USB printing

1. Insert the USB flash drive into the USB port on the

front of the product.

2. The USB Flash Drive menu opens. Touch the

arrow buttons to scroll through the options.

●

Print Documents

●

View and Print Photos

●

Scan to USB Drive

3. To print a document, touch the Print Documents

screen, and then touch the name of the folder on the USB drive where the document is stored. When the summary screen opens, you can touch it to adjust the settings. Touch the Print button to print the document.

4. To print photos, touch the View and Print Photos

screen, and then touch the preview image to select each photo that you want to print. Touch the Done button. When the summary screen opens, you can touch it to adjust the settings. Touch the Print button to print the photos.

5. Retrieve the printed job from the output bin, and

remove the USB flash drive.

86 Chapter 4 Print ENWW

HP LaserJet 500 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Product introduction

Product comparison

Product views

Product front view

Product back view

Interface ports

Serial number and model number location

Control panel

Control-panel layout

Control-panel Home screen

Control-panel help system

Print product reports

Supported paper sizes

Supported paper types

Tray 1

Tray capacity and paper orientation

Load Tray 1

Print envelopes

Tray 2

Tray capacity and paper orientation

Load Tray 2

Optional Tray 3

Tray capacity and paper orientation

Load Tray 3

3 Parts, supplies, and accessories

Order parts, accessories, and supplies

HP policy on non-HP supplies

HP anticounterfeit Web site

Print when a toner cartridge is at estimated end of life

Enable or disable the At Very Low settings

Customer self-repair parts

Accessories

Toner cartridges

Toner-cartridge view

Toner-cartridge information

Recycle toner cartridges

Toner-cartridge storage

HP policy on non-HP toner cartridges

Replace the toner cartridges

Toner collection unit

Replace the toner collection unit

Supported print drivers (Windows)

HP Universal Print Driver (UPD)

UPD installation modes

Change print-job settings (Windows)

Priority for changing print-job settings

Change the settings for all print jobs until the software program is closed

Change the default settings for all print jobs

Change the product configuration settings

Change print-job settings (Mac OS X)

Priority for changing print-job settings

Change the settings for all print jobs until the software program is closed

Change the default settings for all print jobs

Change the product configuration settings

Print tasks (Windows)

Use a printing shortcut (Windows)

Create printing shortcuts (Windows)

Automatically print on both sides (Windows)

Manually print on both sides (Windows)

Print multiple pages per sheet (Windows)

Select the page orientation (Windows)

Select the paper type (Windows)

Print the first or last page on different paper (Windows)

Scale a document to fit page size (Windows)

Create a booklet (Windows)

Print tasks (Mac OS X)

Use a printing preset (Mac OS X)

Create a printing preset (Mac OS X)

Automatically print on both sides (Mac OS X)

Manually print on both sides (Mac OS X)

Print multiple pages per sheet (Mac OS X)

Select the page orientation (Mac OS X)

Select the paper type (Mac OS X)

Print a cover page (Mac OS X)

Scale a document to fit page size (Mac OS X)

Create a booklet (Mac OS X)