HP LaserJet 4610n User Manual
HP Color LaserJet 4610n
Use
HP color LaserJet 4610n series printer
User Guide
Copyright and License
© 2005 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical errors or omissions contained
herein.
Part number: Q7732-90902
Edition 1: 1/2005
Trademark Credits
Adobe® is a trademark of Adobe Systems
Incorporated.
Corel® and CorelDRAW™ are trademarks
or registered trademarks of Corel
Corporation or Corel Corporation Limited.
Energy Star® and the Energy Star logo®
are U.S. registered service marks of the
United States Environmental Protection
Agency.
Microsoft® is a U.S. registered trademark
of the Microsoft Corporation.
Netscape Navigator is a U.S. trademark of
Netscape Communications
PANTONE® Colors generated may not
match PANTONE-identified standards.
Consult current PANTONE Publications for
accurate color. PANTONE® and other
Pantone, Inc. trademarks are the property
of Pantone, Inc. © Pantone, Inc., 2000.
PostScript® is a trademark of Adobe
Systems.
TrueType™ is a U.S. trademark of Apple
Computer, Inc.
UNIX® is a registered trademark of The
Open Group.
Windows®, MS Windows®, and Windows
NT® are U.S. registered trademarks of
Microsoft Corporation.
HP customer care
Online services
For 24-hour access to information using a modem or Internet connection:
World Wide Web URL: for the HP Color LaserJet 4610n printer, updated HP printer
software, product and support information, and printer drivers in several languages can be
obtained from http://www.hp.com/support/clj4610. (Sites are in English.)
Visit: http://www.hp.com/support for information about the HP Jetdirect 175x external print
server.
HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools
for desktop computing and printing products. ISPE helps you quickly identify, diagnose, and
resolve computing and printing problems. The ISPE tools may be be accesssed from
http://instantsupport.hp.com.
Telephone support
HP provides free telephone support during the warranty period. When you call, you will be
connected to a responsive team waiting to help you. For the telephone number for your
country/region, see the flyer that shipped in the box with the product, or visit
http://www.hp.com/support/callcenters. Before calling HP, have the following information
ready: product name and serial number, date of purchase, and description of the problem.
You can also find support on the Internet at http://www.hp.com. Click the support & drivers
block.
Software utilities, drivers, and electronic information
Visit: http://www.hp.com/go/clj4610_software for the HP Color LaserJet 4610n printer. The
Web page for the drivers might be in English, but you can download the drivers themselves
in several languages.
Call: See the flyer that shipped in the box with the printer.
HP direct ordering for accessories or supplies
In the United States, supplies can be ordered from http://www.hp.com/sbso/product/supplies.
In Canada, supplies can be ordered from http://www.hp.ca/catalog/supplies. In Europe,
supplies can be ordered from http://www.hp.com/supplies. In Asia-Pacific, supplies can be
ordered from http://www.hp.com/paper/.
Accessories can be ordered from http://www.hp.com/go/accessories.
Call: 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).
HP service information
To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada).
For service for your product, call the customer support number for your country/region. See
the flyer that shipped in the box with the printer.
HP service agreements
Call: 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada).
Extended Service: 1-800-446-0522
HP support and information for Macintosh computers
Visit: http://www.hp.com/go/macosx for Macintosh OS X support information and
HP subscription service for driver updates.
ENWW iii
Visit: http://www.hp.com/go/mac-connect for products designed specifically for the Macintosh
user.
iv ENWW
Table of contents
1 Printer basics
Quick access to printer information ...........................................................................................2
World Wide Web links ........................................................................................................2
User guide links ..................................................................................................................2
Where to look for more information ....................................................................................2
Printer configurations ................................................................................................................4
HP Color LaserJet 4610n (Part number Q7732A) .............................................................4
Printer features ..........................................................................................................................5
Walk around ..............................................................................................................................7
Printer software .........................................................................................................................8
Software features ................................................................................................................8
Printer drivers .....................................................................................................................9
Software for Macintosh computers ...................................................................................12
Installing the printing system software .............................................................................12
Uninstalling the software ..................................................................................................18
Software for networks .......................................................................................................18
Utilities ..............................................................................................................................19
Print media specifications .......................................................................................................20
Supported media weights and sizes .................................................................................20
2 Control panel
Introduction ..............................................................................................................................24
Display ..............................................................................................................................24
Control panel buttons ..............................................................................................................26
Interpreting control panel indicator lights ................................................................................27
Control panel menus ...............................................................................................................28
Getting started basics .......................................................................................................28
Menu hierarchy .......................................................................................................................29
To enter the menus ..........................................................................................................29
Retrieve job menu ............................................................................................................29
Information menu ..............................................................................................................29
Paper handling menu .......................................................................................................30
Configure device menu .....................................................................................................30
Diagnostics menu .............................................................................................................31
Retrieve job menu ...................................................................................................................32
Information menu ....................................................................................................................33
Paper handling menu ..............................................................................................................34
Configure device menu ...........................................................................................................35
Printing menu ....................................................................................................................35
Print quality menu .............................................................................................................3 8
System setup menu ..........................................................................................................40
I/O menu ...........................................................................................................................44
Resets menu .....................................................................................................................45
Diagnostics menu ....................................................................................................................46
Changing printer control panel configuration settings ............................................................49
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Job storage limit ................................................................................................................49
Job held timeout ...............................................................................................................49
Show address ...................................................................................................................5 0
Color/black mix .................................................................................................................50
Tray behavior options .......................................................................................................51
PowerSave Time ..............................................................................................................52
Personality ........................................................................................................................53
Clearable warnings ...........................................................................................................54
Auto continue ....................................................................................................................54
Supplies low ......................................................................................................................55
Color supply out ................................................................................................................55
Jam recovery ....................................................................................................................56
Language ..........................................................................................................................57
Using the printer control panel in shared environments .........................................................58
3 I/O Configuration
Network configuration .............................................................................................................60
Parallel configuration ...............................................................................................................61
USB configuration ...................................................................................................................62
Enhanced I/O configuration ....................................................................................................63
HP Jetdirect print server ...................................................................................................63
Available enhanced I/O interfaces ....................................................................................63
NetWare networks ............................................................................................................63
Windows networks ............................................................................................................63
AppleTalk networks ..........................................................................................................64
UNIX/Linux networks ........................................................................................................64
Wireless printing ......................................................................................................................65
IEEE 802.11b standard ....................................................................................................65
Bluetooth ...........................................................................................................................65
4 Printing tasks
Controlling print jobs ...............................................................................................................68
Source ..............................................................................................................................68
Type and Size ...................................................................................................................68
Print setting priorities ........................................................................................................68
Selecting print media ...............................................................................................................70
Media to avoid ..................................................................................................................70
Paper that can damage the printer ...................................................................................70
Configuring input trays ............................................................................................................72
Configuring trays when the printer gives a prompt ...........................................................72
To configure a tray when loading paper ...........................................................................72
To configure a tray to match print job settings .................................................................73
Configuring trays using the Paper Handling menu ...........................................................73
Configuring Tray 2 for a custom paper size .....................................................................74
Printing from Tray 1 (multipurpose tray) ...........................................................................75
Printing envelopes from Tray 1 ........................................................................................76
Printing from Tray 2 ..........................................................................................................78
Loading detectable standard-sized media into Tray 2 .....................................................78
Loading undetectable standard-sized media into Tray 2 .................................................80
Loading custom-sized media into Tray 2 ..........................................................................83
Printing on special media ........................................................................................................85
Transparencies .................................................................................................................8 5
Glossy paper .....................................................................................................................85
Colored paper ...................................................................................................................86
Envelopes .........................................................................................................................86
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Labels ...............................................................................................................................86
Heavy paper .....................................................................................................................86
HP LaserJet Tough paper ................................................................................................87
Preprinted forms and letterhead .......................................................................................87
Recycled paper .................................................................................................................88
Manual two-sided (duplex) printing .........................................................................................89
Manual two-sided printing .................................................................................................90
Printing booklets ...............................................................................................................90
Special printing situations .......................................................................................................91
Printing a different first page .............................................................................................91
Printing a blank back cover ..............................................................................................91
Printing on custom-size media .........................................................................................91
Stopping a print request ...................................................................................................92
Job storage features ...............................................................................................................93
Storing a print job .............................................................................................................93
Proofing and holding a job ................................................................................................94
Private jobs .......................................................................................................................95
Mopier mode .....................................................................................................................96
Managing memory ..................................................................................................................97
5 Managing the printer
Printer information pages ......................................................................................................100
Menu map .......................................................................................................................100
Configuration page .........................................................................................................100
Supplies status page ......................................................................................................101
Usage page ....................................................................................................................101
Demo ..............................................................................................................................102
Print CMYK samples ......................................................................................................102
Print RGB samples .........................................................................................................102
PCL or PS font list ..........................................................................................................102
Event log .........................................................................................................................103
6 Color
Using color ............................................................................................................................106
HP ImageREt 2400 .........................................................................................................106
Paper selection ...............................................................................................................106
Color options ...................................................................................................................106
sRGB ..............................................................................................................................107
Printing in four colors — CMYK ......................................................................................107
CMYK ink set emulation (PostScript only) .....................................................................107
Managing printer color options ..............................................................................................108
Print in Grayscale ...........................................................................................................108
Automatic or manual color adjustment ...........................................................................108
Matching colors .....................................................................................................................110
PANTONE® color matching ...........................................................................................110
Sample book color matching ..........................................................................................110
Printing color samples ....................................................................................................111
Color emulation of the HP color LaserJet 4550 printer ..................................................111
7 Maintenance
Managing print cartridges .....................................................................................................114
HP print cartridges ..........................................................................................................114
Non-HP print cartridges ..................................................................................................114
Print cartridge authentication ..........................................................................................114
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HP fraud hotline ..............................................................................................................114
Print cartridge storage ....................................................................................................115
Print cartridge life expectancy ........................................................................................115
Checking the print cartridge life ......................................................................................115
Changing print cartridges ......................................................................................................116
To replace the print cartridge .........................................................................................116
Replacing supplies ................................................................................................................120
Locating supplies ............................................................................................................120
Supply replacement guidelines ......................................................................................120
Making room around the printer for replacing supplies ..................................................120
Approximate replacement intervals for supplies ............................................................121
Configuring alerts ..................................................................................................................122
8 Problem solving
Basic troubleshooting checklist .............................................................................................125
Factors affecting printer performance ...................................................................................126
Troubleshooting information pages .......................................................................................127
Paper path test page ......................................................................................................127
Registration page ...........................................................................................................127
Event log .........................................................................................................................128
Control panel message types ...............................................................................................129
Status messages ............................................................................................................129
Warning messages .........................................................................................................129
Error messages ..............................................................................................................129
Critical error messages ...................................................................................................129
Control panel messages .......................................................................................................130
Paper jams ............................................................................................................................158
Paper jam recovery ........................................................................................................158
Common causes of paper jams ............................................................................................160
Clearing jams ........................................................................................................................162
Jam in Tray 1 ..................................................................................................................162
Jam in Tray 2 ..................................................................................................................163
Jams in the top cover .....................................................................................................163
Jam in paper path ...........................................................................................................167
Multiple jams in paper path .............................................................................................168
Media-handling problems ......................................................................................................171
Printer feeds multiple sheets .................................................................................................171
Printer feeds incorrect page size ..........................................................................................171
Printer pulls from incorrect tray .............................................................................................172
Media does not feed automatically .......................................................................................172
Media does not feed from input Tray 2 .................................................................................172
Transparencies or glossy paper will not feed .......................................................................173
Envelopes jam or will not feed in the printer .........................................................................174
Output is curled or wrinkled ..................................................................................................174
Printer response problems ....................................................................................................175
No display message ..............................................................................................................175
Printer is on, but nothing prints .............................................................................................175
Printer is on, but is not receiving data ...................................................................................176
Unable to select the printer from the computer .....................................................................176
Printer control panel problems ..............................................................................................178
Control panel settings work incorrectly .................................................................................178
Incorrect printer output ..........................................................................................................179
Incorrect fonts are printed .....................................................................................................179
Unable to print all characters in a symbol set .......................................................................179
Drifting text between printouts ..............................................................................................179
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Erratic, missing characters or interrupted printout ................................................................179
Partial printout .......................................................................................................................180
Guidelines for printing with different fonts ......................................................................180
Software application problems ..............................................................................................181
Unable to change system selections through software ........................................................181
Unable to select a font from the software .............................................................................181
Unable to select colors from the software .............................................................................181
Color printing problems .........................................................................................................182
Printing black instead of color ...............................................................................................182
Incorrect shade .....................................................................................................................182
Missing color .........................................................................................................................182
Inconsistent colors after installing a print cartridge ...............................................................183
Printed colors do not match screen colors ............................................................................183
Print quality troubleshooting ..................................................................................................184
Print quality problems associated with media ................................................................184
Overhead transparency defects .....................................................................................184
Print quality problems associated with the environment ................................................185
Print quality problems associated with jams ..................................................................185
Print quality troubleshooting pages ................................................................................185
Print quality troubleshooting tool ....................................................................................186
Calibrating the printer .....................................................................................................186
Print quality defect chart .................................................................................................186
Appendix A Working with memory and print server cards
Printer memory ......................................................................................................................193
Printing a configuration page ..........................................................................................193
Installing memory ..................................................................................................................194
To install DDR memory DIMMs ......................................................................................194
To install a flash firmware card .......................................................................................197
Enabling memory ............................................................................................................200
Installing an HP Jetdirect external print server .....................................................................201
Appendix B Supplies and accessories
Supplies and accessories .....................................................................................................204
Appendix C Service and Support
Hewlett-Packard limited warranty statement ........................................................................207
Print Cartridge Limited Warranty Statement .........................................................................209
Fuser and Transfer unit Limited Warranty Statement ...........................................................210
HP maintenance agreements ...............................................................................................211
On-site service agreements ............................................................................................211
Appendix D Printer specifications
Electrical specifications .........................................................................................................214
Acoustic emissions ................................................................................................................215
Environmental specifications ................................................................................................216
Appendix E Regulatory information
FCC regulations ....................................................................................................................217
Environmental product stewardship program .......................................................................218
Protecting the environment .............................................................................................218
Ozone production ...........................................................................................................218
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Power consumption ........................................................................................................218
Plastics ...........................................................................................................................218
HP LaserJet printing supplies .........................................................................................218
HP Printing Supplies Returns and Recycling Program Information ...............................219
Recycled paper ...............................................................................................................219
Material restrictions ........................................................................................................219
Material Safety Data Sheet (MSDS) ...............................................................................219
For more information ......................................................................................................219
Declaration of Conformity .....................................................................................................221
Safety statements .................................................................................................................222
Laser safety ....................................................................................................................222
Canadian DOC regulations .............................................................................................222
EMI statement (Korea) ...................................................................................................222
VCCI statement (Japan) .................................................................................................222
Laser Statement for Finland ...........................................................................................223
Glossary
Index
x ENWW
1
Printer basics
This chapter contains information on setting up your printer and becoming familiar with its
features. The following topics are covered:
●
Quick access to printer information
●
Printer configurations
●
Printer features
●
Walk around
●
Printer software
●
Print media specifications
ENWW 1
Quick access to printer information
World Wide Web links
Printer drivers, updated HP printer software, and product information and support may be
obtained from the following URLs:
● http://www.hp.com/support/clj4610
Printer drivers may be obtained from the following sites:
● In China: ftp://www.hp.com.cn/support/clj4610
● In Japan: ftp://www.jpn.hp.com/support/clj4610
● In Korea: http://www.hp.co.kr/support/clj4610
● In Taiwan: http://www.hp.com.tw/support/clj4610, or the local driver website:
http://www.dds.com.tw
To order supplies:
● United States: http://www.hp.com/go/ljsupplies
● Worldwide: http://www.hp.com/ghp/buyonline.html
To order accessories:
● http://www.hp.com/go/accessories
User guide links
For the latest version of the HP Color LaserJet 4610n printer, go to http://www.hp.com/
support/clj4610.
Where to look for more information
Several references are available for use with this printer. See http://www.hp.com/support/
clj4610.
Setting up the printer
Getting Started Guide
Provides step-by-step instructions for installing and setting up the printer.
HP Jetdirect Print Server Administrator’s Guide
Provides instructions to configure and troubleshoot the HP Jetdirect print server.
HP Driver Pre-Configuration Guide
2 Chapter 1 Printer basics ENWW
For detailed information about configuring printer drivers, go to http://www.hp.com/go/
hpdpc_sw.
Accessory and Consumable Installation Guides
Provides step-by-step instructions for installing the printer’s accessories and consumables.
Supplied with the printer’s optional accessories and consumables.
Using the printer
CD-ROM User Guide
Provides detailed information on using and troubleshooting the printer. Available on the CDROM included with the printer.
Online Help
Provides information on printer options that are available from within printer drivers. To view
a Help file, access the online Help through the printer driver.
ENWW Quick access to printer information 3
Printer configurations
Thank you for purchasing the HP Color LaserJet 4610n series printer. This printer is
available in the configurations described below.
HP Color LaserJet 4610n (Part number Q7732A)
The HP Color LaserJet 4610n printer is a four-color, laser printer that prints 22 pages per
minute (ppm) for letter-sized paper and 22 ppm for A4-size paper.
NOTE
● Trays. The printer comes with a multipurpose tray (Tray 1) that holds up to 100 sheets
of various print media or 20 envelopes, and a 500-sheet paper feeder (Tray 2) that
supports letter, legal, executive, 8.5 by 13 in, JIS B5, executive (JIS), 16K, A4, and A5-
sized and custom media.
● Connectivity. The printer provides a standard bidirectional parallel universal serial bus
(USB) connection for connectivity. An HP Jetdirect 175x external print server is included
with the printer and uses the USB connection for connectivity. The printer also contains
a standard bidirectional parallel cable interface (IEEE-1284-C compliant).
● Memory. 160 megabytes (MB) of memory: 128 MB of dual data-rate (DDR)
synchronous dynamic random access memory (SDRAM), 32 MB of memory on the
formatter board, and an open dual inline memory module (DIMM) slot.
To allow memory expansion, the printer has one 200-pin small outline dual inline memory
module (SODIMM) slot that accepts 128, 256, or 512 MB RAM. The printer can support up
to 544 MB of memory: 512 MB of memory plus 32 MB additional memory on the formatter
board.
4 Chapter 1 Printer basics ENWW
Printer features
This printer combines the quality and reliability of Hewlett-Packard printing with the features
listed below. For more information on printer features, see the Hewlett-Packard website at
http://www.hp.com/support/clj4610.
Features
Performance
Memory
User interface ●
Supported printer
personalities
Environmental features
Fonts
●
22 pages per minute (ppm) for letter-sized paper and 22 ppm for
A4-sized paper.
●
Prints on transparencies and glossy paper.
●
160 megabytes (MB) of memory for the HP Color LaserJet 4610n:
128 MB of dual data-rate (DDR) plus 32 MB of additional memory
on the formatter board.
Memory specification: HP Color LaserJet 4610n printer uses 200pin small outline dual inline memory modules (SODIMM) that
support 128, 256, or 512 MB of RAM.
●
Can be expanded to 544 MB: 512 MB of DDR memory plus
32 MB of memory on the formatter board.
Graphic display on control panel.
●
Enhanced Help with animated graphics.
●
HP PCL 6.
●
HP PCL 5c.
●
PostScript 3 emulation.
●
Portable document format (PDF).
●
PowerSave setting.
●
High content of recyclable components and materials.
●
Energy Star compliant.
●
Blue Angel compliant.
●
80 internal fonts available for both PCL and PostScript emulation.
●
80 printer-matching screen fonts in TrueType™ format available
with the software solution.
Paper handling
Accessories
●
Prints on media from 77 mm by 127 (3 inches by 5 inches) up to
legal size.
●
Prints on media with weights from 60 g/m
bond to 53 lb bond).
●
Prints on a wide range of media types including glossy, labels,
overhead transparencies, and envelopes.
●
Multiple gloss levels.
●
A 500-sheet paper feeder (Tray 2) that supports letter, legal,
executive, 8.5 by 13, JIS B5, executive (JIS), 16K, A4, A5-sized,
and custom media.
●
250-sheet face-down output bin.
●
200-pin outline dual inline memory module (SODIMM) that
supports 128, 256, and 512 MB.
●
Printer stand.
2
to 200 g/m2 (16 lb
ENWW Printer features 5
Features (continued)
Connectivity
●
USB 1.1 connection.
●
HP Web Jetadmin software.
●
Standard bidirectional parallel cable interface (IEEE -1284-C
compliant).
●
Both USB and parallel connections are supported, but cannot be
used at the same time.
Supplies ●
Supplies status page contains information on toner level, page
count, and estimated pages remaining.
●
No-shake cartridge design.
●
Printer checks for authentic HP print cartridges at cartridge
installation.
6 Chapter 1 Printer basics ENWW
Walk around
The following illustrations identify the locations and names of key components of this printer.
1
2
3
4
Front view (shown with 2 x 500-sheet input tray)
1 output bin
2 printer control panel
3 top cover
4 Tray 1
5 Tray 2
6 access to print cartridges, transfer unit, and fuser
7 on/off switch
Back view
1 output bin
2 parallel connection
3 on/off switch
4 memory access
5 USB connection
ENWW Walk around 7
Printer software
Included with the printer is a CD-ROM containing the printing system software. The software
components and printer drivers on this CD-ROM help you use the printer to its fullest
potential. See the Getting Started Guide for installation instructions.
NOTE
NOTE
NOTE
For the latest information about the printing system software components, refer to the
readme file on the Web at http://www.hp.com/support/clj4610. For information about
installing the printer software, view the Install Notes on the CD-ROM included with the printer.
This section summarizes the software included on the CD-ROM. The printing system
includes software for end users and network administrators operating in the following
operating environments:
● Microsoft Windows 2000, XP (32-bit), and Server 2003 (32-bit)
● Apple Mac OS version 9.2.x and Apple Mac OS version 10.1 and later
For a list of the network environments supported by the network administrator software
components, see
For a list of printer drivers, updated HP printer software, and product support information, go
to http://www.hp.com/support/clj4610.
Network configuration.
Software features
Automatic configuration, Update Now, and Preconfiguration features are available with the
HP Color LaserJet 4610n printer.
Driver Autoconfiguration
NOTE
The HP LaserJet PCL 6 drivers for Windows and the PS drivers for Windows 2000 and
Windows XP feature automatic discovery and driver configuration for printer accessories at
the time of installation. Some accessories that the Driver Autoconfiguration supports are the
duplexing unit, optional paper trays, and dual inline memory modules (DIMMs). If the
environment supports bidirectional communication, the installer presents Driver
Autoconfiguration as an installable component by default for a Typical Installation and for a
Custom Installation.
Update Now
If you have modified the configuration of the HP Color LaserJet 4610n printer since
installation, the driver can be automatically updated with the new configuration in
environments that support bidirectional communication. Click the Update Now button to
automatically reflect the new configuration in the driver.
The Update Now feature is not supported in environments where shared Windows 2000 or
Windows XP clients are connected to Windows 2000 or Windows XP hosts.
8 Chapter 1 Printer basics ENWW
HP Driver Preconfiguration
HP Driver Preconfiguration is a software architecture and set of tools that allows HP
software to be customized and distributed in managed corporate printing environments.
Using HP Driver Preconfiguration, information technology (IT) administrators can
preconfigure the printing and device defaults for HP printer drivers before installing the
drivers in the network environment. For more information, see the HP Driver
Preconfiguration Support Guide, which is available at http://www.hp.com/support/clj4610.
Printer drivers
Printer drivers allow you to gain access to the printer features and allow the computer to
communicate with the printer (using a printer language). Check the installation notes and
readme files on the printer CD-ROM for additional software and languages.
The following printer drivers are included with the printer. The most recent drivers are
available at http://www.hp.com/go/clj4610_software. Depending on the configuration of
Windows-based computers, the installation program for the printer software automatically
checks the computer for Internet access to obtain the latest drivers.
NOTE
NOTE
Operating
system
Windows 2000 Web only
Windows XP Web only
Windows
Server 2003
Macintosh OS
1
Not all printer features are available from all drivers or operating systems. See the online
1
PCL 6 PCL 5c PS
Web only
PPD
2
Help in your driver for available features.
2
PostScript Printer Description files.
If your system did not automatically check the Internet for the latest drivers during software
installation, download them from http://www.hp.com/go/clj4610_software. Once connected,
select Downloads and Drivers to find the driver you wish to download.
You can obtain Model Scripts for UNIX® and Linux by downloading them from the Internet or
by requesting them from an HP-authorized service or support provider. See the support flyer
that came in the printer box.
OS/2 drivers are available from IBM and are packaged with OS/2.
If the printer driver you want is not on the printer CD-ROM or is not listed here, check the
installation notes and Readme files to see if the printer driver is supported. If it is not
supported, contact the manufacturer or distributor of the program you are using and request
a driver for the printer.
ENWW Printer software 9
Additional drivers
The following drivers are not included on the CD-ROM, but are available from
http://www.hp.com.
● PCL 5c printer drivers for Windows 2000, XP, and Server 2003.
● OS/2 PCL 5c/6 printer driver.
● OS/2 PS printer driver.
● UNIX model scripts.
● Linux drivers.
● HP OpenVMS drivers.
NOTE
NOTE
The OS/2 drivers are available from IBM and are packaged with OS/2. They are not
available for Traditional Chinese, Simplified Chinese, Korean, or Japanese.
Select the right printer driver for your needs
Select a printer driver based on the way that you use the printer. Certain printer features are
available only in the PCL 6 drivers. See the printer driver Help for available features.
● Use the PCL 6 driver to take full advantage of printer features. For general office
printing, the PCL 6 driver is recommended to provide optimum performance and print
quality.
● Use the PCL 5c driver (available on the Web only) if backward compatibility with
previous PCL printer drivers or older printers is necessary.
● Use the PS driver if you are printing primarily from PostScript-specific programs such as
Adobe and Corel, for compatibility with PostScript Level 3 needs, or for PS font DIMM
support.
The printer automatically switches between PS and PCL printer languages.
Printer driver Help
Each printer driver has Help screens that can be activated by using either the Help button,
the F1 button on the computer keyboard, or a question-mark symbol in the upper right corner
in the printer driver (depending on the Windows operating system used). These Help
screens give detailed information about the specific driver. Printer driver Help is separate
from your program Help.
Accessing the printer drivers
Use one of the following methods to access the printer drivers from your computer:
10 Chapter 1 Printer basics ENWW
Operating System To change settings
for all immediate
print jobs (until the
application is closed)
To change print job
default settings
(For example, turn
on Print on Both
Sides by default.)
To change
configuration settings
(For example, add a
physical option such
as a tray or enable/
disable a driver
feature such as
Allow Manual
Duplexing.)
Windows 2000 and XP From the File menu in
the application, click
Print. Select the
printer, and then click
Properties or
Preferences. (The
steps may vary; this
procedure is most
common.)
Macintosh OS 9.1 On the File menu,
click Print. Change
the settings that you
want on the various
pop-up menus.
Macintosh OS X.1 On the File menu,
click Print. Change
settings that you want
on the various pop-up
menus.
Click Start, click
Settings, and then
click Printers or
Printers and Faxes.
Right-click the printer
icon, and choose
Printing Preferences.
On the File menu,
click Print. As you
change settings on the
pop-up menu, click
Save Settings.
On the File menu,
click Print. Change
settings that you want
on the various pop-up
menus, and then on
the main pop-up
menu, click Save
Custom Setting.
These settings are
saved as the Custom
option. To use the new
settings, you must
select the Custom
option every time you
open a program and
print.
Click Start, click
Settings, and then
click Printers or
Printers and Faxes.
Right-click the printer
icon, and choose
Properties. Select the
Device Settings tab.
Click the desktop
printer icon. From the
Printing menu, click
Change Setup.
Delete the printer and
reinstall. The driver will
be auto-configured
with the new options
when it is reinstalled.
(AppleTalk
connections only)
NOTE
Configuration settings
may not be available
in Classic mode.
Macintosh OS X.2 On the File menu,
click Print. Change
settings that you want
on the various pop-up
menus.
On the File menu,
click Print. Change
settings that you want
on the various pop-up
menus, and then on
the Presets pop-up
menu, click Save as
and enter a name for
the preset. These
settings are saved in
the Presets menu. To
use the new settings,
you must select the
saved preset option
every time you open a
program and print.
Open Print Center.
(Select the hard drive,
click Applications,
click Utilities, then
double-click Print
Center.) Click on the
print queue. On the
Printers menu, click
Show Info. Select the
Installable Options
menu.
NOTE
Configuration settings
may not be available
in Classic mode.
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Operating System To change settings
for all immediate
print jobs (until the
application is closed)
To change print job
default settings
(For example, turn
on Print on Both
Sides by default.)
To change
configuration settings
(For example, add a
physical option such
as a tray or enable/
disable a driver
feature such as
Allow Manual
Duplexing.)
Macintosh OS X.3 On the File menu,
click Print. Change
settings that you want
on the various pop-up
menus.
On the File menu,
click Print. Change
settings that you want
on the various pop-up
menus, and then on
the Presets pop-up
menu, click Save as
and enter a name for
the preset. These
settings are saved in
the Presets menu. To
use the new settings,
you must select the
saved preset option
every time you open a
program and print.
Open Print Center.
(Select the hard drive,
click Applications,
click Utilities, then
double-click Print
Center.) Click on the
print queue. On the
Printers menu, click
Show Info. Select the
Installable Options
menu.
NOTE
Configuration settings
may not be available
in Classic mode.
Software for Macintosh computers
The HP installer provides PostScript Printer Description (PPD) files, Printer Dialog
Extensions (PDEs), and the HP LaserJet Utility for use with Macintosh computers.
PPDs
NOTE
PPDs, in combination with the Apple PostScript drivers, allow you to gain access to the
printer features and allow the computer to communicate with the printer. An installation
program for the PPDs, PDEs, and other software is provided on the CD-ROM. Use the
appropriate PS driver that comes with the operating system.
HP LaserJet Utility
Use the HP LaserJet Utility to control features that are not available in the driver. The
illustrated screens make selecting printer features easier than ever. Use the HP LaserJet
Utility to do the following:
● name the printer, assign it to a zone on the network, and download files and fonts.
● configure and set the printer for Internet protocol (IP) printing.
The HP LaserJet Utility is not currently supported for OS X, but the utility is supported for the
Classic environment.
Installing the printing system software
The following sections contain instructions for installing the printing system software.
12 Chapter 1 Printer basics ENWW
The printer comes with printing system software and printer drivers on a CD-ROM. The
printing system software on the CD-ROM must be installed to take full advantage of the
printer features.
If you do not have access to a CD-ROM drive, you can download the printing system
software from the Internet at http://www.hp.com/go/clj4610_software.
NOTE
Sample model scripts for UNIX® (HP-UX®, Sun Solaris) and Linux networks are available
for download at http://www.hp.com/go/clj4610_software.
You can download the latest software free of charge at http://www.hp.com/go/
clj4610_software.
Installing Windows printing system software for direct connections
This section explains how to install the printing system software for Microsoft Windows 2000
and Windows XP.
When installing the printing software in a direct-connect environment, always install the
software before connecting the parallel or USB cable. If the parallel or USB cable was
connected before the software installation, see
USB cable has been connected.
Either a parallel or USB cable can be used for the direct connection. However, you cannot
connect parallel and USB cables at the same time. Use an IEEE 1284-compatible cable or a
standard 2-meter USB cable.
To install the printing system software
1. Close all software programs that are open or running.
2. Insert the printer CD-ROM into the CD-ROM drive.
If the welcome screen does not open, start it by using the following procedure:
Installing the software after the parallel or
● On the Start menu, click Run.
● Type the following: X:\setup (where X is the letter of the CD-ROM drive).
● Click OK.
3. When prompted, click Install Printer and follow the instructions on the computer screen.
4. Click Finish when the installation has completed.
5. You might need to restart the computer.
6. Print a Test Page or a page from any software program to make sure that the software is
correctly installed.
If installation fails, reinstall the software. If this fails, check the installation notes and readme
files on the printer CD-ROM or the flyer that came in the printer box, or go to
http://www.hp.com/support/clj4610 for help or more information.
Installing Windows printing system software for networks
The software on the printer CD-ROM supports network installation with a Microsoft network.
For network installation on other operating systems, go to http://www.hp.com/support/clj4610.
ENWW Printer software 13
The installer does not support printer installation or printer object creation on Novell servers.
It supports only direct-mode network installations between Windows computers and a
printer. To install your printer and create objects on a Novell server, use an HP utility (such
as HP Web Jetadmin or HP Install Network Printer Wizard) or a Novell utility (such as
NWadmin).
To install the printing system software
1. If you are installing the software on Windows 2000 or Windows XP, make sure that you
have administrator privileges.
2. Close all software programs that are open or running.
3. Insert the printer CD-ROM into the CD-ROM drive.
If the welcome screen does not open, start it by using the following procedure:
● On the Start menu, click Run.
● Type the following: X:\setup (where X is the letter of the CD-ROM drive).
● Click OK.
4. When prompted, click Install Printer and follow the instructions on the computer screen.
5. Click Finish when installation has completed.
6. You might need to restart the computer.
7. Print a Test Page or a page from any software program to make sure that the software is
correctly installed.
If installation fails, reinstall the software. If this fails, check the installation notes and
readme files on the printer CD-ROM or the flyer that came in the printer box, or go to
http://www.hp.com/support/clj4610 for help or more information.
To set up a Windows computer to use the network printer using
Windows-sharing
If the printer is directly connected to a computer using a parallel cable, you can share the
printer on the network so that other network users can print to it.
See your Windows documentation to enable Windows-sharing. After the printer is shared,
install the printer software on all computers that share the printer.
Installing Macintosh printing system software for networks
This section describes how to install Macintosh printing system software. The printing
system software supports Apple Mac OS version 9.2.x, Apple Mac OS version 10.1, and later.
14 Chapter 1 Printer basics ENWW
The printing system software includes the following components:
● PostScript® Printer Description (PPD) files
The PPDs, in combination with the Apple PostScript printer drivers, provide access to
printer features. An installation program for the PPDs and other software is provided on
the CD-ROM that came with the printer. Use the Apple LaserWriter 8 printer driver that
comes with the computer.
● HP LaserJet Utility
The HP LaserJet Utility provides access to features that are not available in the printer
driver. Use the illustrated screens to select printer features and complete the following
tasks with the printer:
● Name the printer.
● Assign the printer to a zone on the network.
● Assign an IP to the printer.
● Download files and fonts.
● Configure and set the printer for IP or AppleTalk printing.
NOTE
NOTE
The HP LaserJet Utility is not currently supported for OS X, but the utility is supported for the
Classic environment.
To install printer drivers from Mac OS 9.2
1. Connect the network cable between the HP Jetdirect print server and a network port.
2. Insert the CD-ROM into the CD-ROM drive. The CD-ROM menu runs automatically. If
the CD-ROM menu does not run automatically, double-click the CD-ROM icon on the
desktop, and then double-click the Installer icon. This icon is located in the Installer/
<language> folder of the Starter CD-ROM (where <language> is your language
preference). (For example, the Installer/English folder contains the Installer icon for the
English printer software.)
3. Follow the instructions on the computer screen.
4. Open the Apple Desktop Printer Utility located in the {Startup Disk}: Applications: Utilities
folder.
5. Double-click Printer (AppleTalk).
6. Next to AppleTalk Printer Selection, click Change.
7. Select the printer, click Auto Setup, and then click Create.
8. On the Printing menu, click Set Default Printer.
The icon on the desktop will appear to be generic. All the print panels will appear in the print
dialog in an application.
To install printer drivers from Mac OS 10.1 and later
1. Connect the network cable between the HP Jetdirect print server and a network port.
2. Insert the CD-ROM into the CD-ROM drive. The CD-ROM menu runs automatically. If
the CD-ROM menu does not run automatically, double-click the CD-ROM icon on the
desktop, and then double-click the Installer icon. This icon is located in the Installer/
<language> folder of the Starter CD-ROM (where <language> is your language
preference). (For example, the Installer/English folder contains the Installer icon for the
English printer software.)
ENWW Printer software 15
3. Double-click the HP LaserJet Installers folder.
4. Follow the instructions on the computer screen.
5. Double-click the Installer icon for the desired language.
6. On your computer hard drive, double-click Applications, Utilities, and then Print Center.
7. Click Add Printer.
8. Select the AppleTalk connection type on OS X 10.1 and the Rendezvous connection
type on OS X 10.2.
9. Select the printer name.
10. Click Add Printer.
11. Close the Print Center by clicking the close button in the upper-left corner.
NOTE
NOTE
Macintosh computers cannot be connected directly to the printer using a parallel port.
Installing Macintosh printing system software for direct connections
(USB)
Macintosh computers do not support parallel port connections.
This section explains how to install the printing system software for Mac OS 9.2.x and Mac
OS X and later.
The Apple LaserWriter driver must be installed to use the PPD files. Use the Apple
LaserWriter 8 driver that came with your Macintosh computer.
To install the printing system software
1. Connect a USB cable between the USB port on the printer and the USB port on the
computer. Use a standard 2-meter USB cable.
2. Close all software programs that are open or running.
3. Insert the printer CD-ROM into the CD-ROM drive and run the installer.
The CD-ROM menu runs automatically. If the CD-ROM menu does not run
automatically, double-click the CD-ROM icon on the desktop, and then double-click the
Installer icon. This icon is located in the Installer/<language> folder of the Starter CD-
ROM (where <language> is your language preference).
4. Follow the instructions on the computer screen.
5. Restart the computer.
16 Chapter 1 Printer basics ENWW
6. For Mac OS 9.2.x:
● From HD/Applications/Utilities, open the Apple Desktop Printer Utility.
● Double-click Printer (USB).
● Next to USB Printer Selection, click Change.
● Select the printer, click Auto Setup, and then click Create.
● Click on the Desktop Printer Icon that was just created.
● On the Printing menu, click Set Default Printer.
For Mac OS X: From HD/Applications/Utilities/Print Center, start the Print Center. If the
printer does not set up automatically, do the following:
● Click Add Printer.
● From within the printer list, select USB as the connection type.
● Select the printer and then click Add in the lower-left corner.
7. Print a Test Page or a page from any software program to make sure that the software is
correctly installed.
If installation fails, reinstall the software. If this fails, see the installation notes or readme
files on the printer CD-ROM or the flyer that came in the printer box, or go to
http://www.hp.com/support/clj4610 for help or more information.
NOTE
The icon on the desktop will appear to be generic. All the print panels will appear in the print
dialog in an application.
Installing the software after the parallel or USB cable has been connected
If you have already connected a parallel or USB cable to a Windows computer, the New
Hardware Found dialog box appears when you turn on the computer.
To install the software for Windows 2000 or Windows XP
1. In the New Hardware Found dialog box, click Search.
2. On the Locate Driver Files screen, select the Specify a Location check box, clear all
other check boxes, and then click Next.
3. Type the letter for the root directory. For example, X:\ (where "X:\" is the letter of the root
directory on the CD-ROM drive).
4. Click Next.
5. Follow the instructions on the computer screen.
6. Click Finish when installation has completed.
7. Select a language and follow the instructions on the computer screen.
8. Print a Test Page or a page from any software program to make sure that the software is
correctly installed.
If installation fails, reinstall the software. If this fails, check the installation notes and
readme files on the printer CD-ROM or the flyer that came in the printer box, or go to
http://www.hp.com/support/clj4610 for help or more information.
ENWW Printer software 17
Uninstalling the software
This section explains how to uninstall the printing system software.
To remove software from Windows operating systems
Use the Uninstaller in the HP LaserJet 4610n/Tools program group to select and remove any
or all of the Windows HP printing system components.
1. Click Start and then click Programs.
2. Point to HP LaserJet 4610n and then click Tools.
3. Click Uninstaller.
4. Click Next.
5. Select the HP printing system components you want to uninstall.
6. Click OK.
7. Follow the instructions on the computer screen to complete the uninstallation.
To remove software from Macintosh operating systems
Drag the HP LaserJet folder and PPDs to the trash can.
Software for networks
For a summary of available HP network installation and configuration software solutions, see
the HP Jetdirect Print Server Administrator’s Guide. You can find this guide on the CD-ROM
included with the HP Jetdirect 175x external print server.
HP Web Jetadmin
HP Web Jetadmin allows you to manage HP Jetdirect connected printers within your intranet
using a browser. HP Web Jetadmin is a browser-based management tool, and should be
installed only on a single network administration server. It can be installed and run on Red
Hat Linux; Suse Linux; Windows 2000 Professional, Server, and Advanced Server; and
Windows XP Professional Service Pack 1 systems.
To download a current version of HP Web Jetadmin and for the latest list of supported host
systems, visit HP online at http://www.hp.com/go/webjetadmin.
When installed on a host server, HP Web Jetadmin can be accessed by any client through a
supported web browser (such as Microsoft Internet Explorer 5.5 and 6.0 or Netscape
Navigator 7.0).
HP Web Jetadmin has the following features:
● Task-oriented user interface provides configurable views, saving network managers
significant time.
● Customizable user profiles let network administrators include only the function viewed or
used.
● Instant e-mail notification of hardware failure, low supplies, and other printer problems
now route to different people.
● Remote installation and management from anywhere using only a standard Web browser.
18 Chapter 1 Printer basics ENWW
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