Hp LASERJET 3380, LASERJET 3015 User Manual [pt]

hp LaserJet 3015
hp LaserJet 3030
hp LaserJet 3380
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hp LaserJet 3015 all-in-one hp LaserJet 3030 all-in-one hp LaserJet 3380 all-in-one
Fax Guide
Copyright Information
© 2003 Copyright Hewlett-Packard Development Company, L.P.
Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The information contained in this document is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Part number Q2660-90920
Edition 1, 10/2003
FCC Requirements (United States)
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase separation between equipment and receiver.
Connect equipment to an outlet on a circuit different from that to which the receiver is located.
Consult your dealer or an experienced radio/TV technician.
Any changes or modifications to the printer that are not expressly approved by HP could void the user’s authority to operate this equipment.
Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules.
This equipment complies with FCC rules, Part 68. On the back of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company. The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all, areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to the line, as determined by the total RENs, contact the telephone company to determine the maximum REN for the calling area.
This equipment uses the following USOC jacks: RJ11C.
An FCC-compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to
be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant. This equipment cannot be used on telephone company-provided coin service. Connection to Party Line Service is subject to state tariffs. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service. If trouble is experienced with this equipment, please see the numbers in the front of this manual for repair and (or) warranty information. If the trouble is causing harm to the telephone network, the telephone company may request you remove the equipment from the network until the problem is resolved. The following repairs can be done by the customer: Replace any original equipment that came with the device. This includes the print cartridge, the supports for trays and bins, the power cord, and the telephone cord. It is recommended that the customer install an AC surge arrestor in the AC outlet to which this device is connected. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges.
Hewlett-Packard Development Company, L.P. 20555 S.H. 249 Houston, TX 77070
Trademark Credits
Microsoft, Windows, Windows NT, and MS­DOS are U.S. registered trademarks of Microsoft Corporation.
All other devices mentioned herein may be trademarks of their respective companies.
Safety Information
WARNING!
Potential Shock Hazard
Always follow basic safety precautions when using this device to reduce risk of injury from fire or electric shock.
Read and understand all instructions in the electronic User Guide.
Observe all warnings and instructions marked on the device.
Use only a grounded electrical outlet when connecting the HPLaserJet 3015 all-in­one, HP LaserJet 3030 all-in-one, or HP LaserJet 3380 all-in-one device to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician.
Do not touch the contacts on the end of any of the sockets on the HP LaserJet 3015 all-in-one, HPLaserJet 3030 all-in­one, or HP LaserJet 3380 all-in-one. Replace damaged cords immediately.
Unplug this device from wall outlets before cleaning.
Do not install or use this device near water or when you are wet.
Install the device securely on a stable surface.
Install the device in a protected location where no one can step on or trip over the power cord and the power cord will not be damaged.
If the device does not operate normally, see the electronic User Guide.
Refer all servicing questions to qualified personnel.
Hewlett-Packard Development Company, L.P. 20555 S.H. 249 Houston, TX 77070
Hewlett-Packard Development Company, L.P. 20555 S.H. 249 Houston, TX 77070
Table of contents
1FaxSetup
Connecting the device to a telephone line ........................................................................... 10
Connecting the HP LaserJet 3015 all-in-one and the HP LaserJet 3030 all-in-
one ................................................................................................................................. 10
Connecting the HP LaserJet 3380 all-in-one ................................................................. 11
Connecting additional devices .............................................................................................. 15
Using a dedicated fax line .............................................................................................. 15
Using a shared telephone line ........................................................................................ 15
To connect additional devices to the HP LaserJet 3015 all-in-one and the HP
LaserJet 3030 all-in-one ................................................................................................. 16
To connect additional devices to the HP LaserJet 3380 all-in-one ................................ 18
Specifying the fax settings .................................................................................................... 21
To enter text from the control panel ............................................................................... 21
To set the time and date ................................................................................................ 21
To set the fax header ..................................................................................................... 22
2 Faxing (basic)
Loading originals to fax ......................................................................................................... 24
To load fax documents into the automatic document feeder (ADF) .............................. 24
To load fax documents on the flatbed scanner .............................................................. 25
Sending faxes ....................................................................................................................... 26
To adjust the resolution for the current fax job ............................................................... 26
To send a fax to one recipient ........................................................................................ 26
To send a fax to multiple recipients ................................................................................ 26
To send a fax by using a group-dial entry ...................................................................... 27
To send a fax to a group manually (ad hoc faxing) ........................................................ 27
Using manual dial ................................................................................................................. 29
To use manual dial with the automatic document feeder (ADF) .................................... 29
To use manual dial with the flatbed scanner .................................................................. 29
Redialing manually ............................................................................................................... 30
To redial manually .......................................................................................................... 30
Canceling a fax job ...............................................................................................................31
To cancel the current fax job .......................................................................................... 31
To cancel a fax job by using the Fax Job Status ........................................................... 31
Sending faxes by using the software .................................................................................... 32
To send a fax from the software (Windows 98, ME, 2000, or XP) ................................. 32
To send a fax from the software (Mac OS 10.2.x) ......................................................... 32
To send a fax from a third-party application, such as Microsoft Word (all
operating systems) ......................................................................................................... 33
Changing the default contrast setting ................................................................................... 34
To change the default contrast ...................................................................................... 34
Changing the default resolution setting ................................................................................ 35
To change the default resolution setting ........................................................................ 35
Changing the default glass-size setting ................................................................................ 36
To change the default glass-size setting ........................................................................ 36
ENWW Table of contents 5
Selecting tone-dialing or pulse-dialing mode ........................................................................ 37
To select tone-dialing or pulse-dialing ............................................................................ 37
Changing the redial settings ................................................................................................. 38
To change the redial-on-busy option ............................................................................. 38
To change the redial-on-no-answer option .................................................................... 38
To change the redial-on-communication-error option .................................................... 38
Receiving faxes .................................................................................................................... 39
To receive faxes when you hear fax tones .................................................................... 39
Receiving faxes to your computer ........................................................................................ 40
To turn off the receive-to-PC setting from the control panel .......................................... 40
Setting the answer mode ...................................................................................................... 41
To set the answer mode ................................................................................................. 41
Changing ring patterns for call answering ............................................................................ 42
To change ring patterns for call answering .................................................................... 42
Changing the rings-to-answer setting ................................................................................... 43
Using the rings-to-answer setting ................................................................................... 43
To set the number of rings-to-answer ............................................................................ 43
Changing autoreduction settings for incoming faxes ............................................................ 44
To change autoreduction for incoming faxes ................................................................. 44
Blocking or unblocking fax numbers ..................................................................................... 45
To block or unblock a fax number .................................................................................. 45
Changing the sound-volume settings ................................................................................... 46
To change the fax-sounds (line-monitor) volume (HP LaserJet 3015) .......................... 46
To change the fax-sounds (line-monitor) volume (HP LaserJet 3030 all-in-one or
the HP LaserJet 3380 all-in-one) ................................................................................... 46
To change the ring volume ............................................................................................. 46
3 Faxing (advanced)
About speed-dial entries, one-touch keys, and group-dial entries ....................................... 48
To program speed-dial entries and one-touch keys ....................................................... 48
To delete speed-dial entries and one-touch keys .......................................................... 49
To program speed-dial entries or one-touch keys quickly ............................................. 49
To manage group-dial entries ........................................................................................ 50
Using dialing characters ....................................................................................................... 52
To insert a pause ............................................................................................................ 52
Inserting a dial prefix ............................................................................................................. 53
To set the dial prefix ....................................................................................................... 53
Sending a delayed fax .......................................................................................................... 54
To send a delayed fax .................................................................................................... 54
Sending a fax by dialing from a telephone ........................................................................... 55
To send a fax by dialing from a telephone ..................................................................... 55
Changing the detect-dial-tone setting ................................................................................... 56
To change the detect-dial-tone setting ........................................................................... 56
Using billing codes ................................................................................................................ 57
To change the billing-code setting ................................................................................. 57
To use billing codes ........................................................................................................ 57
Reprinting a fax ..................................................................................................................... 58
To reprint a fax ............................................................................................................... 58
Deleting faxes from memory ................................................................................................. 59
To delete faxes from memory ........................................................................................ 59
Using fax forwarding .............................................................................................................60
To use fax forwarding ..................................................................................................... 60
Making an extension telephone available to receive faxes .................................................. 61
To make an extension telephone available to receive faxes ......................................... 61
Using fax polling ................................................................................................................... 62
6 ENWW
To poll (request a fax from) another fax machine .......................................................... 62
Changing the silence-detect mode ....................................................................................... 63
To change the silence-detect mode ............................................................................... 63
Creating stamp-received faxes ............................................................................................. 64
To make stamp-received faxes available ....................................................................... 64
Setting the fax-error-correction mode ................................................................................... 65
To change the error-correction setting ........................................................................... 65
Changing the V.34 setting .................................................................................................... 66
To change the V.34 setting ............................................................................................ 66
4 Fax Logs and Reports
Printing the fax activity log .................................................................................................... 68
To print the fax activity log ............................................................................................. 68
To set the fax activity log to print automatically ............................................................. 68
Printing a fax call report ........................................................................................................ 69
To print a fax call report ................................................................................................. 69
Setting print times for the fax call report ............................................................................... 70
To set the print times for the fax call report .................................................................... 70
Including the first page of each fax on the fax call report ..................................................... 71
To include the first page of each fax on the fax call report ............................................ 71
Printing a phone book report ................................................................................................ 72
To print a phone book report .......................................................................................... 72
Printing the billing-code report .............................................................................................. 73
To print the billing-code report ....................................................................................... 73
Printing the block-fax list .......................................................................................................74
To print the block-fax list ................................................................................................ 74
Printing all fax reports ........................................................................................................... 75
To print all fax reports ..................................................................................................... 75
5 Troubleshooting
Is your fax set up correctly? .................................................................................................. 78
What type of telephone line are you using? ................................................................... 78
Are you using a telephone-line splitter? ......................................................................... 79
Are you using a surge-protection device? ...................................................................... 79
Are you using a telephone company voice-messaging service? ................................... 79
Are you using an answering machine? .......................................................................... 79
General fax problems ........................................................................................................... 80
Fax-receiving problems ........................................................................................................ 81
Fax-sending problems .......................................................................................................... 85
Media-handling problems ..................................................................................................... 87
Viewing the electronic User Guide ....................................................................................... 89
To view the electronic User Guide in the device software ............................................. 89
To view the electronic User Guide on the device CD-ROM (Windows) ......................... 89
To view the electronic User Guide on the device CD-ROM (Mac) ................................. 89
Glossary
Index
ENWW Table of contents 7
8 ENWW

Fax Setup

Congratulations on your purchase of an HP LaserJet all-in-one device, a powerful business tool with the capabilities of a full range of office equipment. You can use the device to print, copy, scan, and fax.
This guide was written to describe the fax functions of the following devices:
The HP LaserJet 3015 all-in-one
The HP LaserJet 3030 all-in-one
The HP LaserJet 3380 all-in-one
This chapter describes the following topics:
Connecting the device to a telephone line
Connecting additional devices
Specifying the fax settings
We recommend that you save this Fax Guide so that you can refer to instructions about specific fax features.
If you need general setup instructions for your device, such as instructions for installing the print cartridge, installing the media input trays and the automatic document feeder (ADF) input tray, installing the device software, or connecting the device to a network, see the Start Guide that came with the device.
ENWW 9

Connecting the device to a telephone line

To use the fax functions of the device, first connect the device to the telephone line. The way you connect the device to the telephone line depends on how many telephone lines you have coming into the telephone jack and, if you have multiple lines, which line you want to use for faxing.
Note
In order for the device to send or receive a fax without interruption, it must be the first device that is connected to the telephone jack.

Connecting the HP LaserJet 3015 all-in-one and the HP LaserJet 3030 all-in-one

Complete the following instructions to connect the device to a telephone line.
To connect the device to a jack that controls one telephone line
Complete the following steps to connect the device to a single telephone jack that controls one telephone line, even if you have two telephone numbers on that line and use a ring­pattern service (such as distinctive ring).
1. If a telephone cord is plugged into the telephone jack, unplug the cord and set it aside.
2. Locate the fax ports on the back of the device.
3. Take the fax cord that is included with the device and plug one end of it into the device
"line" port (the port that is marked with a
Note
10 Chapter 1 Fax Setup ENWW
You must use the fax cord that came with the device in order to ensure that the device functions correctly.
4. Plug the other end of the fax cord into the wall-jack. If you want to connect additional devices (such as a telephone, an answering machine, or a
caller-ID box) to the telephone line, see If you do not want to connect any additional devices, see
Connecting additional devices.
icon).
Specifying the fax settings.
To connect the device to a jack that controls two telephone lines
Use these steps to connect the device to a single or split telephone jack if you have a dedicated line for fax calls and a separate line for voice calls.
1. If a telephone cord is plugged into the telephone jack, unplug the cord and set it aside.
2. If you do not have a telephone jack that has a built-in splitter, plug an external Line1/
Line2 splitter (not included with the HP LaserJet all-in-one) into the telephone jack.
Note
Note
Two different kinds of splitters are available: Parallel splitters (also called “T” splitters) provide two telephone-line outlets for a jack that controls a single telephone number; Line1/ Line2 splitters provide two telephone-line outlets for a jack that controls two unique telephone numbers.
Not all splitters are compatible with the device, and not all regions/countries support the use of splitters.
3. Locate the fax ports on the back of the device.
4. Take the fax cord that is included with the device and plug one end of it into the device
"line" port (the port that is marked with a
icon).
Note
Note
You must use the fax cord that came with the device in order to ensure that the device functions correctly.
5. Plug the other end of the fax cord into the jack, on the fax side of the splitter.
If you do not know which side of the splitter is for the fax number, connect a telephone to one splitter jack and dial the fax number. If you get a busy signal, the telephone is connected to the fax side of the splitter. If you get a ringing signal, the telephone is connected to the telephone side of the splitter.
If you want to connect additional devices (such as a telephone, an answering machine, or a caller-ID box) to the telephone line, see
If you do not want to connect any additional devices, see
Connecting additional devices.
Specifying the fax settings.

Connecting the HP LaserJet 3380 all-in-one

Complete the following instructions to connect the device to a telephone line.
ENWW Connecting the device to a telephone line 11
To connect the device to a jack that controls one telephone line
Complete the following steps to connect the device to a single telephone jack that controls one telephone line, even if you have two telephone numbers on that line and use a ring­pattern service (such as distinctive ring).
1. If a telephone cord is plugged into the telephone jack, unplug the cord and set it aside.
2. Open the print-cartridge door, and then open the left side panel to reveal the fax ports.
3. Take the fax cord that is included with the device and plug one end of it into the device
"line" port (the port that is marked with an "L").
Note
You must use the fax cord that came with the device in order to ensure that the device functions correctly.
4. Close the left side panel, and then close the print-cartridge door. When closing the left
side panel, make sure that the fax cord is routed through the upper notch in the panel.
5. Plug the other end of the fax cord into the telephone wall-jack. If you want to connect additional devices (such as a telephone, an answering machine, or a
caller-ID box) to the telephone line, see If you do not want to connect any additional devices, see
Connecting additional devices.
Specifying the fax settings.
12 Chapter 1 Fax Setup ENWW
To connect the device to a jack that controls two telephone lines
Use these steps to connect the device to a single or split telephone jack if you have a dedicated line for fax calls and a separate line for voice calls.
1. If a telephone cord is plugged into the telephone jack, unplug the cord and set it aside.
2. If you do not have a telephone jack that has a built-in splitter, plug an external Line1/
Line2 splitter (not included with the HP LaserJet all-in-one) into the telephone jack.
Note
Note
Two different kinds of splitters are available: Parallel splitters (also called “T” splitters) provide two telephone-line outlets for a jack that controls a single telephone number; Line1/ Line2 splitters provide two telephone-line outlets for a jack that controls two unique telephone numbers.
Not all splitters are compatible with the device, and not all regions/countries support the use of splitters.
3. Open the print-cartridge door, and then open the left side panel to reveal the fax ports.
4. Take the fax cord that is included with the device and plug one end of it into the device
"line" port (the port that is marked with an "L").
Note
Note
ENWW Connecting the device to a telephone line 13
You must use the fax cord that came with the device in order to ensure that the device functions correctly.
5. Close the left side panel, and then close the print-cartridge door. When closing the left
side panel, make sure that the fax cord is routed through the upper notch in the panel.
6. Plug the other end of the fax cord into the jack, on the fax side of the splitter.
If you do not know which side of the splitter is for the fax number, connect a telephone to one splitter jack and dial the fax number. If you get a busy signal, the telephone is connected to the fax side of the splitter. If you get a ringing signal, the telephone is connected to the telephone side of the splitter.
If you want to connect additional devices (such as a telephone, an answering machine, or a caller-ID box) to the telephone line, see
Connecting additional devices.
If you do not want to connect any additional devices, see
Specifying the fax settings.
14 Chapter 1 Fax Setup ENWW

Connecting additional devices

Depending on the setup of your telephone lines, you can connect additional devices to the telephone line along with the HP LaserJet all-in-one.
As a general rule, no more than three devices should be connected to a single telephone line. If too many devices are connected to a single telephone line, one or more of the devices might not detect an incoming call. If this occurs, disconnect one or more of the devices.
Note
The HP LaserJet all-in-one device cannot replace a computer modem. It cannot act as a data modem for sending and receiving e-mail, connecting to the Internet, or communicating with other computers.

Using a dedicated fax line

If you connect the HP LaserJet all-in-one device to a telephone line that is used only for fax calls, you might want to connect the following devices:
Caller-ID box
Modem: You can connect a computer modem (external or internal) to the fax line if you
want to use the fax line for e-mail or for access to the Internet, but you cannot send or
receive faxes while using the line for these purposes.
Extra telephone: You can connect an extra telephone to the fax line if you want to
make outgoing calls on the fax line. You should
Answering machine or computer voicemail: If you use computer voicemail, you must
connect a modem (external or internal) to your dedicated voice line. Then, use the
dedicated voice line to connect to the Internet and receive voicemail.
not
connect the following devices:

Using a shared telephone line

If you connected the device to a telephone line that is shared between fax calls and voice calls, or if you have one telephone line that has two telephone numbers and a ring-pattern service, you might want to connect the following devices:
Caller-ID box
Modem: You can connect a computer modem (external or internal) to the shared line if
you want to use the shared line for e-mail or for access to the Internet, but you cannot
send or receive faxes while using the line for these purposes.
Extra telephone: You can connect a telephone to the shared line if you want to make or
answer voice calls on the shared line.
Answering machine or computer voicemail: You should connect these devices to the
same telephone jack as the device to make sure that the different devices do not
interfere with one another.
Note
ENWW Connecting additional devices 15
It is possible to connect devices to another telephone jack for the same telephone line (in another room, for example). However, the devices could interfere with faxing and with each other.
To connect additional devices to the HP LaserJet 3015 all-in­one and the HP LaserJet 3030 all-in-one
Connect additional devices in the order that is described in the following steps. The output port for each device is connected to the input port of the next, forming a "chain". If you do not want to connect a specified device, skip the step that explains it and continue to the next device.
Note
Do not connect more than three devices to the telephone line.
1. Unplug the power cords for all the devices that you want to connect.
2. If you have not yet connected your device to a telephone line, see
device to a telephone line before proceeding. The device should already be connected
to a telephone jack.
3. Locate the fax ports on the back of the device.
4. Remove the plastic insert from the "telephone" port (the port that is marked with a
telephone icon).
Connecting the
16 Chapter 1 Fax Setup ENWW
5. To connect an internal or external modem on a computer, plug one end of a telephone
cord into the device “telephone” port (the port that is marked with a telephone icon).
Plug the other end of the cord into the modem “line” port.
Note
Some modems have a second “line” port to connect to a dedicated voice line. If you have two “line” ports, see your modem documentation to make sure that you connect to the correct “line” port.
6. To connect a caller-ID box, plug a telephone cord into the previous device’s “telephone”
port. Plug the other end of the telephone cord into the caller-D box “line” port.
7. To connect an answering machine, plug a telephone cord into the previous device’s
“telephone” port. Plug the other end of the telephone cord into the answering machine
“line” port.
ENWW Connecting additional devices 17
8. To connect a telephone, plug a telephone cord into the previous device’s “telephone”
port. Plug the other end of the telephone cord into the telephone “line” port.
9. After you have finished connecting additional devices, plug all of the devices into their
power sources.
To connect additional devices to the HP LaserJet 3380 all-in­one
Connect additional devices in the order that is described in the following steps. The output port for each device is connected to the input port of the next, forming a "chain". If you do not want to connect a specific device, skip the step that explains it and continue to the next device.
Note
Do not connect more than three devices to the telephone line.
1. Unplug the power cords for all the devices that you want to connect.
2. If you have not yet connected your device to a telephone line, see
device to a telephone line before proceeding. The device should already be connected
to a telephone jack.
3. Open the print-cartridge door, and then open the left side panel to reveal the fax ports.
4. Remove the plastic insert from the "telephone" port (the port that is marked with the
telephone icon).
Connecting the
18 Chapter 1 Fax Setup ENWW
5. To connect an internal or external modem on a computer, plug one end of a telephone
cord into the device “telephone” port. Plug the other end of the telephone cord into the
modem “line” port.
Note
Some modems have a second “line” port to connect to a dedicated voice line. If you have two “line” ports, see your modem documentation to make sure that you connect to the correct “line” port.
6. To connect a caller-ID box, plug a telephone cord into the previous device’s “telephone”
port. Plug the other end of the telephone cord into the caller-ID box “line” port.
7. To connect an answering machine, plug a telephone cord into the previous device’s
“telephone” port. Plug the other end of the telephone cord into the answering machine
“line” port.
ENWW Connecting additional devices 19
8. To connect a telephone, plug a telephone cord into the previous device’s “telephone”
port. Plug the other end of the telephone cord into the telephone “line” port.
9. After you have finished connecting additional devices, plug all of the devices into their
power sources.
10. Close the left side panel, and then close the print-cartridge door. When closing the left
side panel, make sure that the fax cords are routed through the upper notch in the
panel.
20 Chapter 1 Fax Setup ENWW

Specifying the fax settings

Before you can begin using the device fax features, you must complete the following tasks:
Note
Setting the time and date
Setting the fax header
If you are installing the device software on your computer, you can skip the remaining instructions in this chapter. The software installer automatically helps you to set up the fax settings, unless you are using Microsoft Windows® 95 or Windows NT®. See the electronic User Guide for instructions.
In the United States and many other regions/countries, setting the time, date, and other fax header information is a legal requirement.

To enter text from the control panel

Use the following instructions to enter information from the device control panel with the alphanumeric buttons and the <andthe > buttons:
Note
Numbers: To enter numbers, press the numeric button for the number that you need.
Letters: To enter letters, repeatedly press the numeric button for the letter that you need
until that letter appears. (For example, if the first letter that you need is a “C,” press 2
repeatedly until a C appears in the control panel display.)
Punctuation marks: To enter punctuation marks, repeatedly press * until the character
that you need appears in the control panel display.
Spaces: After entering any character, press the > button twice to create a space after
that character and move the cursor to an insertion point after the space.
Errors: If you enter a character incorrectly, use the < button to erase the incorrect
character, and then enter the correct character.
For more information on control panel characters, see Using dialing characters.

To set the time and date

To set or change the time and date, use the following steps. If you need help entering any information, see
1. On the control panel, press
2. Use the < or the > button to select Time/Date,Header, and then press
3. Press
To enter text from the control panel.
MENU/ENTER
MENU/ENTER
to select Time/Date.
.
MENU/ENTER
.
4. Use the < or the > button to specify either the 12-hour or the 24-hour clock, and then
press
MENU/ENTER
ENWW Specifying the fax settings 21
.
5. Use the alphanumeric buttons to enter the current time.
6. Complete one of the following actions:
If you specified the 12-hour clock, use the < or the > button to move the cursor past the
fourth character. Select 1 for A.M. or 2 for P.M., and then press
MENU/ENTER
.
Note
If you specified the 24-hour clock, press
MENU/ENTER
.
7. Use the alphanumeric buttons to enter the current date.
Make sure that you use two digits to specify the month and day, in that order (for
example, use “05” for May and “01” for the first day of the month of May).
8. Press
MENU/ENTER
.

To set the fax header

To set or change the fax header information, complete the following steps. If you need help entering any information, see
1. On the control panel, press
2. Use the < or the > button to select Time/Date,Header, and then press
3. Use the < or the > button to select Fax Header, and then press
4. Use the alphanumeric buttons to enter your fax number, and then press
5. Use the alphanumeric buttons to enter your company name, and then press
The maximum number of characters allowed in the fax number is 20. The maximum number of characters allowed in the company name is 40.
To enter text from the control panel.
MENU/ENTER
.
MENU/ENTER
MENU/ENTER
MENU/ENTER
.
.
.
MENU/ENTER
.
22 Chapter 1 Fax Setup ENWW

Faxing (basic)

This chapter describes some of the basic faxing features that are available on the HP LaserJet all-in-one. A number of faxing features can be completed through the Toolbox software as well. For information about the Toolbox, see the electronic User Guide.
Loading originals to fax
Sending faxes
Using manual dial
Redialing manually
Canceling a fax job
Sending faxes by using the software
Changing the default contrast setting
Changing the default resolution setting
Changing the default glass-size setting
Selecting tone-dialing or pulse-dialing mode
Changing the redial settings
Receiving faxes
Receiving faxes to your computer
Setting the answer mode
Changing ring patterns for call answering
Changing the rings-to-answer setting
Changing autoreduction settings for incoming faxes
Blocking or unblocking fax numbers
Changing the sound-volume settings
ENWW 23

Loading originals to fax

Complete the following instructions to load original documents for faxing.

To load fax documents into the automatic document feeder (ADF)

1. Before loading the fax documents into the automatic document feeder (ADF) input tray,
make sure that nothing is on the scanner glass (HP LaserJet 3030 all-in-one or HP
LaserJet 3380 all-in-one only).
2. Complete one of the following steps:
HP LaserJet 3015 all-in-one: Put the top ends of the document to be faxed print-side-
down in the automatic document feeder (ADF) with the first page to be scanned at the
bottom of the stack.
HP LaserJet 3030 all-in-one or HP LaserJet 3380 all-in-one: Put the top ends of the
document to be faxed print-side-up in the automatic document feeder (ADF) with the
first page to be scanned at the top of the stack.
3. Push the document up against the side of the automatic document feeder (ADF) input
tray.
4. Slide the document into the automatic document feeder (ADF) input tray until it does not
move any farther. The document is now ready to be faxed.
24 Chapter 2 Faxing (basic) ENWW

To load fax documents on the flatbed scanner

Note
Note
CAUTION
The following instructions do not pertain to the HP LaserJet 3015 all-in-one, which is not equipped with a flatbed scanner.
1. Before loading the fax documents on the scanner glass, make sure that nothing is in the
automatic document feeder (ADF) input tray.
2. Open the scanner lid.
3. Place the document to be faxed print-side-down on the flatbed scanner, and then close
the scanner lid.
The document is now ready to be faxed.
Make sure that the glass-size setting matches the size of the document that you are faxing. For more information, see
To prevent damaging the device, do not allow the scanner lid to fall onto the flatbed scanner surface. Always close the scanner lid when the device is not in use.
Changing the default glass-size setting.
ENWW Loading originals to fax 25

Sending faxes

To adjust the resolution for the current fax job

Note
Note
Note
1. Press
RESOLUTION
to show the current resolution setting.
2. Use the < or the > button to select the appropriate resolution setting.
3. Press
MENU/ENTER
to save the selection.
This procedure changes the fax resolution for the current fax job. For instructions about changing the default fax resolution, see
Changing the default resolution setting.
To change the fax contrast or glass-scan size (HP LaserJet 3030 all-in-one or HP LaserJet 3380 all-in-one only), you must change the default settings. See
Changing the default
contrast setting or Changing the default glass-size setting.

To send a fax to one recipient

1. Dial the fax number by using one of the following methods:
Use the alphanumeric buttons on the device control panel to dial the number.
If the fax number you are calling has been assigned to a one-touch key, press that key.
If the fax number you are calling has a speed-dial entry, press
PHONE BOOK
alphanumeric buttons to enter the speed-dial entry, and then press
When dialing by using the alphanumeric buttons, include any pauses or additional numbers that are necessary for the call, such as an area code, an access code for numbers that are outside of a PBX system (usually a 9), or a long-distance prefix. See
Using dialing
characters for more information.
, use the
MENU/ENTER
.
2. Load the document into the automatic document feeder (ADF) input tray or onto the
flatbed scanner (HP LaserJet 3030 all-in-one or HP LaserJet 3380 all-in-one only).
If you are scanning from the flatbed scanner (HP LaserJet 3030 all-in-one orHP
LaserJet 3380 all-in-one only), select YES when Send from glass? 1=Yes 2=No
appears, and then press
3. Press
FAX/SEND
.
MENU/ENTER
.
When the last page of the fax has exited the device, you can start sending another fax, copying, or scanning.
To fax to numbers you use regularly, you can assign a one-touch key or speed-dial entry. See
To program speed-dial entries and one-touch keys and To program group-dial entries.
If you have electronic phone books available, you might be able to use them to select recipients. Electronic phone books are generated by using third-party software programs.

To send a fax to multiple recipients

You can send a fax to several fax numbers at once. If you want to send a fax to a group of fax numbers that you have assigned to a group-dial entry, see
group-dial entry. If you want to send a fax to a group of numbers (maximum of 20) that have
not been assigned a group-dial entry, see
To send a fax to a group manually (ad hoc faxing).
To send a fax by using a
26 Chapter 2 Faxing (basic) ENWW
In the rare instance that your document does not fit into memory, you must send the document to each fax number individually or use the Toolbox (see the electronic User Guide).
Note
Note
The Toolbox is not supported for Microsoft Windows 95 and Windows NT.

To send a fax by using a group-dial entry

1. Load the document into the automatic document feeder (ADF) input tray or onto the
flatbed scanner (HP LaserJet 3030 all-in-one or HP LaserJet 3380 all-in-one only).
2. Select the group by using one of the following methods:
Press the one-touch key for the group.
PHONE BOOK
Press press
MENU/ENTER
3. Press
FAX/SEND
If you are scanning from the flatbed scanner (HP LaserJet 3030 all-in-one orHP LaserJet 3380 all-in-one only), select YES when Send from glass? 1=Yes 2=No appears, and then press
The device scans the document into memory and sends the fax to each number specified. If a number in the group is busy or does not answer, the device redials the number based on its redial setting. If all redial attempts fail, the device updates the fax activity log with the error and proceeds to the next number in the group.
The fax activity log feature is not supported in the software for Microsoft Windows 95 or Windows NT, but you can print the fax activity log by using the control panel. For instructions, see
, press the group-dial entry that is assigned to the group, and then
.
.
MENU/ENTER
.
Printing the fax activity log.
Note

To send a fax to a group manually (ad hoc faxing)

Use the following instructions to send a fax to a group of recipients that has not been assigned a group-dial entry:
1. Load the document into the automatic document feeder (ADF) input tray or onto the
flatbed scanner (HP LaserJet 3030 all-in-one or HP LaserJet 3380 all-in-one only).
2. Dial the first fax number by using one of the following methods:
Use the alphanumeric buttons. If the fax number that you are calling has been assigned a one-touch key, press that
key. If the fax number that you are calling has been assigned a speed-dial entry, press
BOOK
, use the alphanumeric buttons to enter the speed-dial entry, and then press
ENTER
.
When dialing by using the alphanumeric buttons, include any pauses or additional numbers that are necessary for the call, such as an area code, an access code for numbers that are outside of a PBX system (usually a 9), or a long-distance prefix. See
Using dialing
characters for more information.
3. Press
MENU/ENTER
.
PHONE
MENU
/
ENWW Sending faxes 27
4. Complete one of the following tasks:
To continue dialing numbers, repeat steps 2 and 3. If you are finished dialing numbers, go to the next step.
Note
5. Press
FAX/SEND
.
If you are scanning from the flatbed scanner (HP LaserJet 3030 all-in-one orHP LaserJet 3380 all-in-one only), select YES when Send from glass? 1=Yes 2=No appears, and then press
MENU/ENTER
.
6. The device sends the fax to each fax number. If a number in the group is busy or does
not answer, the device redials that number based on its redial setting. If all redial attempts fail, the device updates the fax activity log by adding the error, and then it proceeds to the next number in the group.
The fax activity log feature is not supported in the software for Microsoft Windows 95 or Windows NT, but you can print the fax activity log by using the control panel. For instructions, see
Printing the fax activity log.
28 Chapter 2 Faxing (basic) ENWW
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