hp LaserJet 3020 all-in-one
hp LaserJet 3030 all-in-one
User Guide
Copyright Information
© 2003 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
Part number Q2665-90920
Edition 1, 10/2003
FCC Requirements (United States)
This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC
rules. These limits are designed to provide
reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses, and can radiate
radio frequency energy. If not installed and
used in accordance with the instructions, it
may cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur in
a particular installation. If this equipment
does cause harmful interference to radio or
television reception, which can be
determined by turning the equipment off
and on, the user is encouraged to try to
correct the interference by one or more of
the following measures:
Reorient or relocate the receiving antenna.
Increase separation between equipment
and receiver.
Connect equipment to an outlet on a circuit
different from that to which the receiver is
located.
Consult your dealer or an experienced
radio/TV technician.
Any changes or modifications to the device
that are not expressly approved by HP
could void the user’s authority to operate
this equipment.
Use of a shielded interface cable is required
to comply with the Class B limits of Part 15
of FCC rules.
This equipment complies with FCC rules,
Part 68. On the back of this equipment is a
label that contains, among other
information, the FCC registration number
and ringer equivalence number (REN) for
this equipment. If requested, this
information must be provided to the
telephone company. The REN is used to
determine the quantity of devices which
may be connected to the telephone line.
Excessive RENs on the telephone line may
result in the devices not ringing in response
to an incoming call. In most, but not all,
areas, the sum of the RENs should not
exceed five (5.0). To be certain of the
number of devices that may be connected
to the line, as determined by the total
RENs, contact the telephone company to
determine the maximum REN for the calling
area.
This equipment uses the following USOC
jacks: RJ11C.
An FCC-compliant telephone cord and
modular plug is provided with this
equipment. This equipment is designed to
be connected to the telephone network or
premises wiring using a compatible modular
jack which is Part 68 compliant. This
equipment cannot be used on telephone
company-provided coin service. Connection
to Party Line Service is subject to state
tariffs. If this equipment causes harm to the
telephone network, the telephone company
will notify you in advance that temporary
discontinuance of service may be required.
If advance notice is not practical, the
telephone company will notify the customer
as soon as possible. Also, you will be
advised of your right to file a complaint with
the FCC if you believe it is necessary. The
telephone company may make changes in
its facilities, equipment, operations, or
procedures that could affect the operation
of the equipment. If this happens, the
telephone company will provide advance
notice in order for you to make the
necessary modifications in order to maintain
uninterrupted service. If trouble is
experienced with this equipment, please
see the numbers in the front of this manual
for repair and (or) warranty information. If
the trouble is causing harm to the telephone
network, the telephone company may
request you remove the equipment from the
network until the problem is resolved. The
following repairs can be done by the
customer: Replace any original equipment
that came with the device. This includes the
print cartridge, the supports for trays and
bins, the power cord, and the telephone
cord. It is recommended that the customer
install an AC surge arrestor in the AC outlet
to which this device is connected. This is to
avoid damage to the equipment caused by
local lightning strikes and other electrical
surges.
Hewlett-Packard Development Company, L.P.
20555 S.H. 249
Houston, TX 77070
Trademark Credits
Microsoft, Windows, Windows NT, and MSDOS are U.S. registered trademarks of
Microsoft Corporation.
All other devices mentioned herein may be
trademarks of their respective companies.
Safety Information
WARNING!
Potential Shock Hazard
Always follow basic safety precautions
when using this device to reduce risk of
injury from fire or electric shock.
Read and understand all instructions in the
electronic User Guide.
Observe all warnings and instructions
marked on the device.
Use only a grounded electrical outlet when
connecting the HP LaserJet 3020 all-in-one
or HP LaserJet 3030 all-in-one to a power
source. If you do not know whether the
outlet is grounded, check with a qualified
electrician.
Do not touch the contacts on the end of any
of the sockets on the HP LaserJet 3020 allin-one or HP LaserJet 3030 all-in-one.
Replace damaged cords immediately.
Unplug this device from wall outlets before
cleaning.
Do not install or use this device near water
or when you are wet.
Install the device securely on a stable
surface.
Install the device in a protected location
where no one can step on or trip over the
power cord and the power cord will not be
damaged.
If the device does not operate normally, see
the electronic User Guide.
Refer all servicing questions to qualified
personnel.
Hewlett-Packard Development Company, L.P.
20555 S.H. 249
Houston, TX 77070
Hewlett-Packard Development Company, L.P.
20555 S.H. 249
Houston, TX 77070
Table of contents
1 Introduction
Device overview.........................................................................................................................8
Preparing the location................................................................................................................9
Package contents.....................................................................................................................10
Hardware and software.....................................................................................................10
Documentation...................................................................................................................11
Locating the device parts.........................................................................................................12
2 Setting up your device
Installing the control panel faceplate (if not already installed).................................................14
Installing the media input tray..................................................................................................16
Installing the automatic document feeder (ADF) input tray.....................................................17
Installing the print cartridge......................................................................................................18
Connecting the power cord......................................................................................................19
Connecting a printer cable to the device.................................................................................19
Connecting to a telephone line (HP LaserJet 3030 all-in-one only)........................................21
Turning on the device...............................................................................................................22
Setting the control panel display language and location (if necessary)...................................22
Printing a configuration report..................................................................................................23
Testing the copier by using the automatic document feeder (ADF) input tray........................23
Testing the copier by using the flatbed scanner......................................................................24
Completing your device setup..................................................................................................25
Connecting to a network..........................................................................................................26
Connecting to a computer........................................................................................................2 6
Using the Toolbox....................................................................................................................27
Installing the Macintosh software (OS 9.x to OS X).................................................................28
Testing the software installation...............................................................................................29
Registering the device..............................................................................................................29
Getting support information......................................................................................................29
Congratulations........................................................................................................................29
ENWW v
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1
Introduction
● Device overview
Preparing the location
●
Package contents
●
Locating the device parts
●
ENWW 7
Device overview
● The HP LaserJet 3020 all-in-one comes with a 150-sheet media input tray, a 10-sheet
priority input tray, a 50-sheet automatic document feeder (ADF) input tray, and a flatbed
scanner.
● The HP LaserJet 3030 all-in-one includes the same specifications and functionality as
the HP LaserJet 3020 all-in-one, plus the fax interface ports.
The HP LaserJet 3020 all-in-one and the HP LaserJet 3030 all-in-one also include parallel
and universal serial bus (USB) interface ports, and 32 megabytes (MB) of random-access
memory (RAM).
8 Chapter 1 Introduction ENWW
Preparing the location
Place the device on a sturdy, level surface in a well-ventilated area. Make sure that there is
enough space around the device so that the air vents are not blocked.
Do not place the device in direct sunlight or in an area that has abrupt temperature and
humidity changes. The recommended ranges are 15 degrees to 32.5 degrees C (59 degrees
to 90.5 degrees F) and 10 percent to 80 percent relative humidity.
ENWW Preparing the location 9
Package contents
Hardware and software
1. print cartridge
2. power cord
3. Start Guide and support flyer
4. media input tray
Note
5. CD-ROMs containing the device software and electronic User Guide
6. automatic document feeder (ADF) input tray
7. Fax Guide (HP LaserJet 3030 all-in-one only)
8
9
10
11
8. fax cord (HP LaserJet 3030 all-in-one only)
9. output bin support
10. HP LaserJet 3020 all-in-one or HP LaserJet 3030 all-in-one
11. control-panel faceplate (if not already installed).
The parallel cable and USB device cable (A/B) are not included.
10 Chapter 1 Introduction ENWW
Documentation
The package contains the following documents:
● Start Guide, for initial setup and configuration instructions
● Fax Guide, for fax configuration and operation instructions (HP LaserJet 3030 all-in-one
only)
● electronic User Guide on the device CD-ROMs, for extra information and troubleshooting
● Toolbox software Help, for instructions about operating the device through the software
ENWW Package contents 11
Locating the device parts
1. ADF input tray
2. flatbed scanner lid and ADF output bin
3. control panel
4. print-cartridge-door release
5. output bin
6. priority input tray
7. media input tray
8. parallel port
9. USB port
10. fax interface ports (HP LaserJet 3030 all-in-one only)
11. power switch
12. power socket
12 Chapter 1 Introduction ENWW
2
Setting up your device
● Installing the control panel faceplate (if not already installed)
Installing the media input tray
●
Installing the automatic document feeder (ADF) input tray
●
Installing the print cartridge
●
Connecting the power cord
●
Connecting a printer cable to the device
●
Connecting to a telephone line (HP LaserJet 3030 all-in-one only)
●
Turning on the device
●
Setting the control panel display language and location (if necessary)
●
Printing a configuration report
●
Testing the copier by using the automatic document feeder (ADF) input tray
●
Testing the copier by using the flatbed scanner
●
Completing your device setup
●
Connecting to a network
●
Connecting to a computer
●
Using the Toolbox
●
Installing the Macintosh software (OS 9.x to OS X)
●
Testing the software installation
●
Registering the device
●
Getting support information
●
Congratulations
●
ENWW 13
Installing the control panel faceplate (if not already installed)
1. Align the hooks on the top of the faceplate with the slots on the device.
2. Press the far ends of the faceplate onto the device. Continue to press while moving your
hands toward the center of the faceplate until it snaps into place.
Note
14 Chapter 2 Setting up your device ENWW
Make sure that the faceplate is aligned correctly and is not pressing any buttons.
The HP LaserJet 3020 all-in-one control panel includes the following controls:
1. scan controls
2. alphanumeric buttons
3. menu and cancel controls
4. copy controls
The HP LaserJet 3030 all-in-one control panel includes the following controls:
1. fax controls
2. alphanumeric buttons
3. menu and cancel controls
4. copy controls
5. scan controls
ENWW Installing the control panel faceplate (if not already installed) 15
Installing the media input tray
1. Slide the tray in until it fits securely.
2. Remove any shipping tape inside and outside of the tray.
3. Open the top of the media input tray.
4. Slide out the media guides.
5. Pull out the long-media support.
6. Place the media in the media input tray, and then adjust the media guides until they are
flush with the media.
Note
16 Chapter 2 Setting up your device ENWW
Do not fan the media before placing it in the tray.
7. Close the top of the media input tray.
8. Install the output bin support.
Installing the automatic document feeder (ADF) input tray
1. Align the two tabs on the input tray with the two grooves in the ADF lid.
2. Slide the tray into the grooves until the tray snaps into place.
ENWW Installing the automatic document feeder (ADF) input tray 17
Installing the print cartridge
1. Press the print-cartridge-door release to open the print-cartridge door.
2. Remove the print cartridge from its packaging, and then shake the cartridge five or six
times.
3. Remove the sealing tape from the cartridge.
4. Hold the print cartridge by the handle and insert the cartridge as shown.
5. Close the print-cartridge door. Press down until it latches completely.
CAUTION
18 Chapter 2 Setting up your device ENWW
If toner gets on your clothing, wipe the toner off with a clean cloth, wash the items in cold
water, and air dry. Using hot water or heat from a dryer will set the toner in the fabric.
Note
Hewlett-Packard Company cannot recommend using non-HP print cartridges, whether they
are new, refilled, or remanufactured. Because they are not HP products, HP cannot influence
their design or control their quality.
Connecting the power cord
1. Connect the power cord to the power socket on the back of the device.
2. Connect the other end of the power cord to a grounded alternating current (AC) outlet.
Note
Use only the power cord that came with the device.
Connecting a printer cable to the device
Note
If you are using the device as a standalone fax machine or copier, go to the next section.
1. Locate the cable ports on the back of the device.
2. Connect the parallel or USB device cable (A/B) to the correct port.
ENWW Connecting a printer cable to the device 19
Note
Do not connect the cable to a computer or a network at this time.
20 Chapter 2 Setting up your device ENWW
Connecting to a telephone line (HP LaserJet 3030 all-in-one only)
Note
Note
If you are not using the device fax functionality, go to the next section.
1. Locate the fax interface ports on the back of the device.
2.
Connect the included fax cord to the device "line" port (the port that is marked with a
icon).
3. Connect the fax cord to a telephone jack.
Use only the fax cord that came with the device. For more information about faxing, see the
Fax Guide (HP LaserJet 3030 all-in-one only).
ENWW Connecting to a telephone line (HP LaserJet 3030 all-in-one only) 21
Turning on the device
Turn on the device by pressing the power button next to the power socket on the back of the
device.
Tip: If the device has no power and no lights are lit on the control panel, make sure that the
power cord is attached securely to both the device and a power outlet. Also, if the power cord
is connected to a power strip, make sure that the power strip is switched on, or connect the
device directly to a wall outlet to test the power strip.
Setting the control panel display language and location (if necessary)
If prompted by the control panel, select your language and location information. Follow the
instructions on the control panel.
Note
The device automatically turns off and then turns on after you select the location.
22 Chapter 2 Setting up your device ENWW
Printing a configuration report
1. Press
2. Press the < or the > button to select Reports, and then press
3. Press the < or the > button to select Config report, and then press
Tip: If the page that prints is totally blank, remove the print cartridge, make sure that the
sealing tape is removed (see "Installing the print cartridge"), reinstall the print cartridge, and
then try printing the page again.
MENU/ENTER
.
MENU/ENTER
.
MENU/ENTER
.
Testing the copier by using the automatic document feeder (ADF) input tray
1. Load the configuration report that you just printed print-side up into the ADF input tray.
2. Adjust the media guides to sit against the page.
3. Verify that the original is loaded print-side up, and then press
Tip: If the copy job produces a blank page, make sure that the original is loaded print-side up
and that no jams exist in the ADF and paper path. For information about removing jams and
other troubleshooting tips, see the electronic User Guide on the device CD-ROMs.
START/COPY
.
ENWW Testing the copier by using the automatic document feeder (ADF) input tray 23
Testing the copier by using the flatbed scanner
1. Open the scanner lid, place the configuration report print-side down on the flatbed
scanner, and then close the scanner lid.
2. Press
Tip: If the copy job produces a blank page, make sure that the original is loaded print-side
down on the flatbed scanner and that no jams exist in the paper path. For information about
removing jams and other troubleshooting tips, see the electronic User Guide on the device
CD-ROMs.
START/COPY
.
24 Chapter 2 Setting up your device ENWW
Completing your device setup
● If you are using the device as a standalone copier, the setup is complete.
● If you are using the device as a standalone fax (HP LaserJet 3030 all-in-one only), see
the Fax Guide to set the fax header and complete the device setup. The Fax Guide also
includes troubleshooting tips.
● If you are connecting the device to a network, see "Connecting to a network".
● If you are connecting the device directly to a computer, see "Connecting to a computer".
● If you are using all of the device functionality, see the Fax Guide to set up the fax (HP
LaserJet 3030 all-in-one only), and then see "Connecting to a network" (network
connection) or "Connecting to a computer" (computer connection) in this Start Guide.
ENWW Completing your device setup 25
Connecting to a network
If you want to connect the device to a network, see the instructions that are included with the
HP print server (which is not included with the HP LaserJet all-in-one). After completing the
instructions, see "Connecting to a computer".
Connecting to a computer
Note
Note
To install the software for Macintosh, see "Installing the Macintosh software (OS 9.x to OS
X)".
1. Close all programs that are running on the computer.
2. Insert the software CD-ROM into the CD drive.
If the installation program does not begin automatically, click Start, click Run, click
Browse, select the HPSetup.exe file on the CD, and then click OK.
You must have administrative privileges to install the software for Windows NT 4.0 service
pack 3, Windows XP, or Windows 2000.
3. Select Install HP LaserJet software.
4. In the Printer Connection Wizard, select a connection type.
26 Chapter 2 Setting up your device ENWW
5. The software prompts you to connect the device to a computer. Connect the parallel or
USB device cable (A/B) from the device to the correct computer port or the network.
6. Select the Typical installation type, and then follow the instructions to install the
software.
Using the Toolbox
Note
The Toolbox does not support Macintosh operating systems.
1. On the computer, click Start, and then click Programs.
2. Click HP LaserJet all-in-one, and then click hp Toolbox to open the Toolbox.
The Toolbox is a Web page that opens in a Web browser and provides access to the product
management and troubleshooting tools, embedded Web server, and product documentation.
Use the Toolbox to perform many device functions from your computer, and then go to
"Testing the software installation".
ENWW Using the Toolbox 27
Installing the Macintosh software (OS 9.x to OS X)
1. Connect the USB device cable (A/B) to the Macintosh.
2. Close all of the programs that are running on the computer.
3. Insert the software CD-ROM into the CD drive.
4. In the CD folder, double-click the HP All-in-One Installer icon.
5. Follow the onscreen instructions, and then click Install.
6. When prompted, restart the computer.
7. When the HP All-in-One Setup Assistant starts, follow the instructions.
28 Chapter 2 Setting up your device ENWW
Testing the software installation
Print a page from any program to make sure that the software is correctly installed. If the
installation failed, reinstall the software. If the reinstallation fails, see http://www.hp.com/
support/lj3020 or http://www.hp.com/support/lj3030 or the support flyer for more information.
Registering the device
Register your HP LaserJet 3020 or HP LaserJet 3030 device now to receive these free
benefits and get the most from your HP product:
● Gain access to support and services
● Receive notification of driver updates
● Manage your profile and register your products
You can register your device at http://www.hp.com/go/register . Hewlett-Packard and its
subsidiaries respect your privacy and are committed to protecting it. Please see the HP
privacy statement at the registration website.
Getting support information
For customer support, see the support flyer or see http://www.hp.com/support/lj3020 or
http://www.hp.com/support/lj3030 .
Congratulations
The device is ready to use. See the Toolbox (Windows 98, Millennium Edition (ME), 2000, or
XP only) to open the electronic User Guide and to use the tools to solve problems. The
Toolbox lets you adjust the device settings from your computer.
The electronic User Guide is located on the software CD-ROM.
ENWW Congratulations 29
30 Chapter 2 Setting up your device ENWW
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