Reproduction, adaptation, or translation
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copyright laws.
The information contained in this document
is subject to change without notice.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
Part number Q3948-90947
Edition 1, 12/2004
FCC Requirements (United States)
This equipment has been tested and found
to comply with the limits for a Class B
digital device, pursuant to Part 15 of the
FCC rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates,
uses, and can radiate radio frequency
energy. If not installed and used in
accordance with the instructions, it may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur in
a particular installation. If this equipment
does cause harmful interference to radio or
television reception, which can be
determined by turning the equipment off
and on, the user is encouraged to try to
correct the interference by one or more of
the following measures:
Reorient or relocate the receiving antenna.
Increase separation between equipment
and receiver.
Connect equipment to an outlet on a circuit
different from that to which the receiver is
located.
Consult your dealer or an experienced
radio/TV technician.
Any changes or modifications to the printer
that are not expressly approved by HP
could void the user’s authority to operate
this equipment.
Use of a shielded interface cable is
required to comply with the Class B limits
of Part 15 of FCC rules.
This equipment complies with FCC rules,
Part 68. On the back of this equipment is a
label that contains, among other
information, the FCC registration number
and ringer equivalence number (REN) for
this equipment. If requested, this
information must be provided to the
telephone company. The REN is used to
determine the quantity of devices which
may be connected to the telephone line.
Excessive RENs on the telephone line may
result in the devices not ringing in response
to an incoming call. In most, but not all,
areas, the sum of the RENs should not
exceed five (5.0). To be certain of the
number of devices that may be connected
to the line, as determined by the total
RENs, contact the telephone company to
determine the maximum REN for the
calling area.
This equipment uses the following USOC
jacks: RJ11C.
An FCC-compliant telephone cord and
modular plug is provided with this
equipment. This equipment is designed to
be connected to the telephone network or
premises wiring using a compatible
modular jack which is Part 68 compliant.
This equipment cannot be used on
telephone company-provided coin service.
Connection to Party Line Service is subject
to state tariffs. If this equipment causes
harm to the telephone network, the
telephone company will notify you in
advance that temporary discontinuance of
service may be required. If advance notice
is not practical, the telephone company will
notify the customer as soon as possible.
Also, you will be advised of your right to file
a complaint with the FCC if you believe it is
necessary. The telephone company may
make changes in its facilities, equipment,
operations, or procedures that could affect
the operation of the equipment. If this
happens, the telephone company will
provide advance notice in order for you to
make the necessary modifications in order
to maintain uninterrupted service. If trouble
is experienced with this equipment, please
see the numbers in the front of this manual
for repair and (or) warranty information. If
the trouble is causing harm to the
telephone network, the telephone company
may request you remove the equipment
from the network until the problem is
resolved. The following repairs can be
done by the customer: Replace any original
equipment that came with the device. This
includes the print cartridge, the supports for
trays and bins, the power cord, and the
telephone cord. It is recommended that the
customer install an AC surge arrestor in the
AC outlet to which this device is connected.
This is to avoid damage to the equipment
caused by local lightning strikes and other
electrical surges.
Trademark Credits
Adobe Photoshop® and PostScript are
trademarks of Adobe Systems Incorporated.
Corel® is a trademark or registered
trademark of Corel Corporation or Corel
Corporation Limited.
Microsoft®, Windows®, and Windows NT®
are U.S. registered trademarks of Microsoft
Corporation.
UNIX® is a registered trademark of The
Open Group.
ENERGY STAR® and the ENERGY STAR
logo® are U.S. registered marks of the
United States Environmental Protection
Agency. Details on the proper use of the
marks are explained in the "Guidelines for
Proper use of the ENERGY STAR® Name
and International Logo."
Table of contents
1 Networking
Set up the device and use it on the network .............................................................................2
To configure a network port-connected device configuration (direct mode or
Verifying that the printer is on and online..........................................................................35
ENWWTable of contentsv
Resolving communication problems with the network......................................................35
Index
viENWW
1
Networking
This section provides information about using your printer on a network.
●
Set up the device and use it on the network
●
Using the embedded Web server or HP Toolbox
●
Set my network password
●
Using the printer control panel
●
Supported network protocols
●
TCP/IP configuration
●
Using BOOTP
●
Using DHCP
●
Configuring for LPD printing
●
TCP/IP
●
Troubleshooting
NOTE
Configuring TCP/IP settings are complicated and should only be performed by experienced
network administrators. BOOTP will require a (PC, Unix, Linux, and so on.) server to
configure specific TCP/IP settings for the product. DHCP will also require a server, but the
TCP/IP settings will not be fixed for the device. Finally, the manual method to configure
specific TCP/IP settings can be done from the control panel or the embedded Web server.
For additional help or network configuration, contact your network provider.
ENWW1
Set up the device and use it on the network
Hewlett-Packard recommends that you use the HP software installer on the CD-ROMs that
came with the device to set up printer drivers for the following network setups.
To configure a network port-connected device configuration
(direct mode or peer-to-peer printing)
In this configuration, the device is connected directly to the network, and all computers on
the network print directly to the device.
NOTE
This mode is the recommended network configuration for the device.
1. Connect the device directly to the network by inserting a network cable into the device
network port.
2. At the device, use the control panel to print a Configuration page.
3. Insert the device CD-ROM into your computer. If you have already set up your device,
click Install Software to start the software installer. If the software installer does not
start, navigate to the hpsetup.exe file on the CD-ROM and double-click the file.
4. Click Install HP Color LaserJet Software.
5. On the Welcome screen, click Next.
6. On the Installer updates screen, click Yes to search for installer updates on the Web.
7. For Windows 2000/XP, on the Installation Options screen, choose the installation
option. Hewlett-Packard recommends a typical installation, if your system supports it.
8. On the License Agreement screen, read the license agreement, indicate that you
accept the terms, and then click Next.
9. For Windows 2000/XP, on the HP Extended Capabilities screen, choose whether you
want extended capabilities, and then click Next.
10. On the Destination Folder screen, choose the destination folder, and then click Next.
11. On the Ready to Install screen, click Next to begin installation.
NOTE
2Chapter 1 NetworkingENWW
If you want to change your settings, instead of clicking Next, click Back to return to previous
screens, and then change the settings.
12. On the Connection Type screen, select Through the network, and then click Next.
13. On the Identify Printer screen, identify the device either by searching or by specifying a
hardware or IP address, which is listed on the Configuration page you printed earlier. In
most cases an IP address is assigned, but you can change it if you want by clicking
Specify the printer by Address on the Identify Printer screen. Click Next.
14. Allow the installation process to complete.
To configure a direct-connected shared device (client server
printing)
In this configuration, the device is connected to a computer through a USB cable, the
computer is connected to the network, and the device is shared with other computers on the
network.
1. Insert the device CD-ROM into your computer. If you have already set up your device,
click Install Software to start the software installer. If the software installer does not
start, navigate to the hpsetup.exe file on the CD-ROM and double-click the file.
2. Click Install HP Color LaserJet Software.
3. On the Welcome screen, click Next.
4. On the Installer updates screen, click Yes to search for installer updates on the Web.
5. For Windows 2000, on the Installation Options screen, choose the installation option.
Hewlett-Packard recommends a typical installation, if your system supports it.
6. On the License Agreement screen, read the license agreement, indicate that you
accept the terms, and then click Next.
7. For Windows 2000, on the HP Extended Capabilities screen, choose whether you want
extended capabilities, and then click Next.
8. On the Destination Folder screen, choose the destination folder, and then click Next.
9. On the Ready to Install screen, click Next to begin installation.
NOTE
If you want to change your settings, instead of clicking Next, click Back to return to previous
screens, and then change the settings.
10. On the Connection Type screen, select Directly to this computer, and then click Next.
11. Connect the USB cable.
12. Allow the installation process to complete.
13. On the Windows taskbar, click Start, click Settings, and then click Printers.
●In Windows XP, click Start, click Control Panel, and then double-click Printers and
Faxes.
14. In the dialog box, right-click the device, and then click Sharing.
15. Select Share this printer, type the printer name if necessary, and then click OK.
To change from a direct-connected shared device to a
network port-connected device configuration
To change from a direct connection to a network configuration, complete the following steps.
1. Uninstall the printer driver for the direct connect device.
2. Install the driver as a network configuration by using the steps in
port-connected device configuration (direct mode or peer-to-peer printing).
To configure a network
ENWWSet up the device and use it on the network3
Using the embedded Web server or HP Toolbox
You can use the embedded Web server (EWS) or HP Toolbox to view or change your IP
configuration settings. To access the embedded Web server, type the IP address for the
device in the address line of the browser.
You can view HP Toolbox when the device is directly connected to your computer or when it
is connected to the network. You must perform a complete software installation to use
HP Toolbox.
Open HP Toolbox in one of these ways:
●In the Windows system tray, double-click the HP Toolbox Device Status and Alerts icon.
●On the Windows Start menu, click Programs (or All Programs in Windows XP), click
HP, click HP Color LaserJet 2820/2830/2840, and then click HP Toolbox.
In HP Toolbox, click Device Settings, and then click the Network Settings tab.
From the Networking tab (EWS) or the Network Settings tab (HP Toolbox), you can
change the following configurations:
●Host Name
●Manual IP Address
●Manual Subnet Mask
●Manual Default Gateway
NOTE
Changing the network configuration may require you to change the browser URL before you
can communicate with the printer again. The printer will be unavailable for a few seconds
while the network resets.
4Chapter 1 NetworkingENWW
Set my network password
Use HP Toolbox to set a network password.
1. Open HP Toolbox and click Device Settings.
2. Click the Network Settings tab.
NOTE
If a password has been set for the device previously, you will be prompted to type the
password. Type the password, and then click Apply.
3. Click Password.
4. In the Password box, type the password you want to set, and then in the Confirmpassword box, type the same password again to confirm your choice.
5. Click Apply to save the password.
ENWWSet my network password5
Using the printer control panel
The HP Color LaserJet 2820/2830/2840 all-in-one allows you to set up an IP address
automatically using BOOTP or DHCP. For more information, see
configuration (AutoIP).
Network configuration page
The Network configuration page lists the current settings and properties of the device. To
print the Network configuration page from the device, complete the following steps.
1. On the control panel menu, press M
2. Use the < or the > button to select Reports, and then press E
3. Use the < or the > button to select Network Report, and then press E
Configuration page
The Configuration page lists the current settings and properties of the device. You can print
a Configuration page from the device or HP Toolbox. To print the Configuration page from
the device, complete the following steps.
1. On the control panel menu, press M
ENU
ENU
Default IP address
.
NTER
.
NTER
.
.
NTER
2. Use the < or the > button to select Reports, and then press E
3. Use the < or the > button to select Config report, and then press E
.
NTER
.
A second page also prints. On that page, the Fax Settings and Imaging Settings sections
provide details about the device fax settings (HP Color LaserJet 2830/2840 all-in-one
models only) and memory card settings (HP Color LaserJet 2840 all-in-one only).
IP configuration
You can configure the IP address manually or automatically.
Manual configuration
1. On the control panel menu, press M
2. Use the < or the > button to select Network config, and then press E
3. Use the < or the > button to select TCP/IP config, and then press E
4. Use the < or the > button to select Manual, and then press E
5. Use the alphanumeric keypad to type the IP address, and then press E
6. If the IP address shown on the control-panel display is correct, press E
repeat step 5 for the subnet mask and default gateway settings.
ENU
.
NTER
.
NTER
.
NTER
.
NTER
.
NTER
, and then
If the IP address is incorrect, use the < or the > button to select NO, and then press
NTER
. Repeat step 5 with the correct IP address, and then repeat step 5 for the subnet
E
mask and default gateway settings.
6Chapter 1 NetworkingENWW
Automatic configuration
NOTE
NOTE
1. On the control panel menu, press M
2. Use the < or the > button to select Network config, and then press E
3. Use the < or the > button to select TCP/IP config, and then press E
4. Use the < or the > button to select Automatic, and then press E
ENU
.
NTER
.
NTER
.
NTER
.
It may take several minutes before the automatic IP address is ready for use.
If you want to disable or enable specific automatic IP modes (such as BOOTP, DHCP, or
AutoIP), these settings can be changed by using the embedded Web server or HP Toolbox
only.
Link speed and duplex settings
Incorrect changes to the link speed and duplex settings might prevent the printer from
communicating with other network devices. For most situations, the printer should be left in
automatic mode. Also note that changes will cause the printer to power cycle. Changes
should only be made while the printer is idle.
ENU
1. On the control panel menu, press M
2. Use the < or the > button to select Network config, and then press E
3. Use the < or the > button to select Link Speed, and then press E
.
NTER
.
NTER
.
NOTE
4. Use the < or the > button to select one of the following settings.
●10T Full
●10T Half
●100T Full
●100T Half
The setting must match with the network device to which you are connecting (a network hub,
switch, gateway, router, or computer).
NTER
5. Press E
. The printer will power cycle.
ENWWUsing the printer control panel7
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