Hp LASERJET 2700 Software Technical Reference

HP Color LaserJet 2700 Printer
Software Technical Reference
HP Color LaserJet 2700 Printer
Software Technical Reference
Copyright and license
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Edition 1, 10/2006
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Table of contents
1 Purpose and scope
Introduction ........................................................................................................................................... 1
Software technical reference overview ................................................................................................. 2
Device features .................................................................................................................................... 4
Printing-system software ...................................................................................................................... 5
System requirements ........................................................................................................... 5
Microsoft Windows .............................................................................................. 6
Linux .................................................................................................................... 6
UNIX® ................................................................................................................. 6
Operating-system support .................................................................................................. 7
Standalone drivers .............................................................................................. 7
Print driver support in other operating systems ................................................... 7
Availability ........................................................................................................................... 8
Printing-system software on the Web ................................................................. 9
In-box printing-system software CDs .................................................................. 9
Windows partition ............................................................................. 10
CD versions ...................................................................................... 10
HP LaserJet documentation ............................................................................................................... 15
2 Software description
Introduction ......................................................................................................................................... 19
MS Windows printing-system software .............................................................................................. 20
HP LaserJet print drivers ................................................................................................... 21
HP Extended Capabilities ................................................................................................................... 23
The HP ToolboxFX ............................................................................................................................. 24
HP ToolboxFX Overview ................................................................................................... 24
System requirements ......................................................................................................... 25
Key features ....................................................................................................................... 25
Select the best print driver ................................................................................ 21
Complete LaserJet printing system .................................................. 21
HP PCL 6 Unidriver .......................................................................... 21
PS Emulation Unidriver .................................................................... 21
HP universal print driver ................................................................... 22
Starting the HP ToolboxFX ............................................................................... 24
Structure ............................................................................................................ 24
Opening screen ................................................................................................. 25
HP device pop-up alert messages .................................................................... 25
System-tray icon alert ....................................................................................... 26
Desktop alert ..................................................................................................... 27
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E-mail alert ........................................................................................................ 27
The HP ToolboxFX folders ................................................................................................ 27
Status folder ...................................................................................................... 28
Device Status ................................................................................... 28
Supplies Status ................................................................................. 29
Device Configuration ........................................................................ 29
Network Configuration ...................................................................... 31
Print Info Pages ................................................................................ 32
Color Usage Job Log ........................................................................ 33
Event Log ......................................................................................... 34
Alerts folder ....................................................................................................... 35
Set up Status Alerts .......................................................................... 35
Set up E-mail Alerts .......................................................................... 38
Help folder ......................................................................................................... 39
Troubleshooting ................................................................................ 40
Animated Demonstrations ................................................................ 41
User Guide ....................................................................................... 42
Device Settings folder ....................................................................................... 42
Device Information ............................................................................ 43
Paper Handling ................................................................................. 43
Printing ............................................................................................. 44
PCL5c ............................................................................................... 45
PostScript ......................................................................................... 46
Print Quality ...................................................................................... 46
Print Density ..................................................................................... 47
Paper Types ..................................................................................... 49
Extended Print Modes screen .......................................................... 50
System Setup ................................................................................... 54
Service .............................................................................................. 55
Save/Restore Settings ...................................................................... 56
Password .......................................................................................... 57
Network Settings folder ..................................................................................... 58
IP Configuration ................................................................................ 59
Advanced .......................................................................................... 61
SNMP ............................................................................................... 62
Network Summary ............................................................................ 63
Other screens .................................................................................................................... 65
About HP ToolboxFX dialog box ....................................................................... 65
HP Instant Support ............................................................................................ 65
Product Support ................................................................................................ 66
Product Registration .......................................................................................... 66
Supplies Ordering ............................................................................................. 66
HP Embedded Web Server ................................................................................................................ 67
Status tab ........................................................................................................................... 67
Device Status .................................................................................................... 68
Supplies Status page ........................................................................................ 68
Device Configuration page ................................................................................ 70
Network Summary page .................................................................................... 72
Print Info Pages ................................................................................................. 73
Color Usage Job Log ........................................................................................ 74
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Event Log page ................................................................................................. 74
Settings tab ........................................................................................................................ 75
Device Information page ................................................................................... 75
Paper Handling page ........................................................................................ 76
Printing page ..................................................................................................... 77
PCL5c page ...................................................................................................... 77
PostScript page ................................................................................................. 77
Print Quality page .............................................................................................. 78
Print Density page ............................................................................................. 78
Paper Types page ............................................................................................. 79
System Setup page ........................................................................................... 80
Service page ..................................................................................................... 80
Password page .................................................................................................................. 81
Networking tab ................................................................................................................... 81
IP Configuration page ....................................................................................... 81
Advanced page ................................................................................................. 82
Bonjour (or Rendezvous) page ......................................................................... 82
SNMP page ....................................................................................................... 83
Network Summary page .................................................................................... 83
3 Install Microsoft Windows printing-system components
Introduction ......................................................................................................................................... 87
Installation overview .......................................................................................................................... 88
Installation options .............................................................................................................................. 89
Microsoft Windows installation for direct connections ....................................................... 89
Microsoft Windows installation for networked computers .................................................. 91
Installing the print drivers through Microsoft Windows Add-Printer Wizard or Plug-and-
Play .................................................................................................................................... 91
Add-Printer Wizard installation for network connections ................................... 91
Plug-and-Play installation for direct connections .............................................. 93
Minimum installation of print drivers from the printing-system
CD ................................................................................................... 93
Plug-and-Play Installation for installing print drivers ........................ 94
Setting up Microsoft Windows Sharing (peer-to-peer networking) .................................... 94
Setting up the Microsoft Windows 2000 host computer .................................... 95
Setting up the host computer running Microsoft Windows XP or
Microsoft Windows Server 2003 ....................................................................... 95
Setting up the client computers ......................................................................... 95
Installation dialog box options for Microsoft Windows 2000, Microsoft Windows XP, and Microsoft
Windows 2003 .................................................................................................................................... 98
4 HP PCL 6 and PS emulation unidrivers for MS Windows
Introduction ....................................................................................................................................... 123
Access to drivers .............................................................................................................................. 124
Printing Preferences driver tabs ...................................................................................... 124
Properties driver tabs ....................................................................................................... 125
Help system ..................................................................................................................................... 126
“What's this?” Help ........................................................................................................... 126
Context-sensitive Help ..................................................................................................... 126
Constraint messages ....................................................................................................... 126
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HP Postscript 3 Emulation Unidriver support .................................................................................. 128
Advanced tab features .................................................................................................................... 129
Paper/Output settings ...................................................................................................... 131
Copy Count setting ......................................................................................... 131
Graphic settings ............................................................................................................... 13 2
Image Color Management settings (HP PCL 6 Unidriver and PS Emulation
Unidriver only) ................................................................................................. 132
TrueType Font settings ................................................................................... 133
Document Options ........................................................................................................... 133
Advanced Printing Features ............................................................................ 133
Print Optimizations (HP PCL 6 Unidriver and
HP PCL 6 Black and White Driver only) .......................................................... 133
PostScript Options (PS Emulation Unidriver only) .......................................... 133
PostScript Output option ................................................................. 134
TrueType Font Download option .................................................... 135
PostScript Language Level ............................................................. 135
Send PostScript Error Handler ....................................................... 135
Printer Features .............................................................................................. 135
Print All Text as Black ..................................................................... 135
Send TrueType as Bitmap (HP PCL 6 Unidriver and
HP PCL 6 Black and White Driver only) ........................................ 135
Raster Compression (HP PCL 6 Unidriver only) ............................ 136
Layout Options ................................................................................................ 136
Paper/Quality tab features ................................................................................................................ 137
Print Task Quick Sets ...................................................................................................... 139
Default Print Settings ...................................................................................... 140
User Guide Print Settings ............................................................................... 140
Type new Quick Set name here ...................................................................... 140
Paper Options group box ................................................................................................. 141
Size is: drop-down menu ................................................................................. 141
Use Different Paper/Covers check box ........................................................... 142
Source Is: drop-down menu ............................................................................ 142
Type is: drop-down menu ................................................................................ 143
Use Different Paper/Covers options ................................................................ 144
Front Cover and Back Cover options ............................................. 144
First Page, Other Pages, and Last Page options ........................... 146
Document preview image ................................................................................................ 146
Print Quality group box (HP PCL 6 Unidriver and PS Emulation Unidriver only) ............. 147
Print Quality drop-down menu ......................................................................... 147
HP Digital Imaging (PCL 6 unidriver only) ....................................................... 147
Effects tab features .......................................................................................................................... 149
Print Task Quick Sets ...................................................................................................... 150
Resizing Options group box ............................................................................................. 150
Actual Size setting ........................................................................................... 150
Print Document On setting ............................................................................. 150
Scale to Fit option .......................................................................................... 150
% of Normal Size option ................................................................................. 151
Document preview image ................................................................................................ 151
Watermarks group box .................................................................................................... 152
Current watermarks ......................................................................................... 153
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Watermark message ....................................................................................... 154
Message angle ................................................................................................ 154
Font attributes ................................................................................................. 154
Name drop-down menu .................................................................. 155
Color drop-down menu ................................................................... 155
Shading drop-down menu .............................................................. 156
Size spin box .................................................................................. 156
Style drop-down menu .................................................................... 156
Default settings ............................................................................... 156
Finishing tab features ....................................................................................................................... 157
Print Task Quick Sets ...................................................................................................... 158
Document Options ........................................................................................................... 158
Print on Both Sides (Manually) check box ..................................................... 159
Manually printing on both sides ...................................................... 159
Flip Pages Up option ....................................................................................... 161
Booklet layout drop-down menu ...................................................................... 162
Book and booklet printing ............................................................... 162
Printing a booklet ............................................................................ 162
Printing a book ................................................................................ 163
Pages per Sheet drop-down menu ................................................................. 163
Print Page Borders check box ......................................................................... 163
Page Order drop-down menu .......................................................................... 163
Document preview image ................................................................................................ 164
Orientation group box ...................................................................................................... 164
Portrait option button ....................................................................................... 164
Landscape option button ................................................................................. 165
Rotate by 180 degrees check box ................................................................... 165
Mirror Image check box (PS Emulation Unidriver only) .................................. 165
Color tab features (HP PCL 6 Unidriver and PS Emulation Unidriver only) ..................................... 166
Print Task Quick Sets ...................................................................................................... 167
Color options .................................................................................................................... 167
Automatic color settings ................................................................................................... 167
Manual color settings ....................................................................................................... 167
Text, Graphics, and Photographs settings ....................................................................... 168
Neutral Grays setting ...................................................................................... 168
Color Options ................................................................................................................... 169
Edge Control ................................................................................................... 169
RGB Color ....................................................................................................... 169
Halftone ........................................................................................................... 170
Print in Grayscale ............................................................................................................ 170
Services tab features ........................................................................................................................ 171
Device Settings tab features ............................................................................................................ 173
Form to Tray Assignment ................................................................................................ 175
Font Substitution Table .................................................................................................... 176
External Fonts (HP PCL 6 Unidriver and HP PCL 6 Black and White Driver only) .......... 176
Installing external fonts ................................................................................... 177
Removing external fonts ................................................................................. 178
Installable Options ........................................................................................................... 178
Tray 3 .............................................................................................................. 178
Allow Manual Duplexing .................................................................................. 178
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About tab features ............................................................................................................................ 182
5 Macintosh
Introduction ....................................................................................................................................... 185
Macintosh printing-system software ................................................................................................. 186
Macintosh install and uninstall instructions ...................................................................................... 190
HP Embedded Web Server (EWS) .................................................................................................. 202
Printer Memory ................................................................................................ 178
PostScript Passthrough (PS Emulation Unidriver only) .................................. 179
JPEG Passthrough (PS Emulation Unidriver only) ......................................... 179
Additional Device Settings options (PS Emulation Unidriver only) .................................. 179
Available PostScript Memory .......................................................................... 179
Output Protocol ............................................................................................... 180
Send CTRL-D Before Each Job ....................................................................................... 180
Send CTRL-D After Each Job .......................................................................................... 180
Convert Gray Text to PostScript Gray ............................................................................. 180
Convert Gray Graphics to PostScript Gray ...................................................................... 180
Add Euro Currency Symbol to PostScript Fonts .............................................................. 180
Job Timeout ..................................................................................................................... 180
Wait Timeout .................................................................................................................... 181
Minimum Font Size to Download as Outline .................................................................... 181
Maximum Font Size to Download as Bitmap ................................................................... 181
Hardware requirements ................................................................................................... 186
Operating-system support ............................................................................................... 186
Availability ........................................................................................................................ 186
Printing-system software on the Web ............................................................. 187
Printing-system software ................................................................ 187
Software component availability ..................................................... 187
In-box printing-system software CDs .............................................................. 187
Macintosh partition ......................................................................... 188
CD versions .................................................................................... 188
Macintosh component descriptions ................................................................................. 190
HP LaserJet PPDs .......................................................................................... 190
PDEs ............................................................................................................... 190
HP Embedded Web Server ............................................................................. 191
Install notes (Readme file) .............................................................................. 191
Online help ...................................................................................................... 191
Install the Macintosh printing system ............................................................................... 191
General installation for Macintosh operating systems ..................................... 191
Detailed Mac OS X installation ........................................................................ 192
Main Install dialog sequence .......................................................... 192
Printer setup .................................................................................................... 196
Set up a printer .............................................................................. 196
Troubleshooting the printer setup ................................................... 201
Uninstall the Macintosh printing system .......................................................................... 202
Access to the HP EWS .................................................................................................... 203
Status tab ......................................................................................................................... 204
Device Status .................................................................................................. 204
Supplies Status page ...................................................................................... 205
Device Configuration page .............................................................................. 207
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Settings tab ...................................................................................................................... 212
Networking tab ................................................................................................................. 217
6 Engineering Details
Introduction ....................................................................................................................................... 223
Troubleshooting ................................................................................................................................ 224
Basic troubleshooting checklist ........................................................................................ 224
Troubleshooting tools ...................................................................................................... 225
Uninstall ............................................................................................................................................ 227
Uninstall methods ............................................................................................................ 227
Uninstall component list ................................................................................................... 227
Uninstall instructions for Microsoft Windows 2000 and Microsoft Windows XP .............. 227
Media attributes ................................................................................................................................ 231
Media types and sizes .................................................................................................... 231
Custom paper sizes ........................................................................................................ 233
Hewlett-Packard Color LaserJet 2700 series Printing System Install Notes .................................... 235
I. INTRODUCTION .......................................................................................................... 235
II. LATE-BREAKING INFORMATION ............................................................................. 237
III. INSTALLATION INSTRUCTIONS .............................................................................. 238
Network Summary page .................................................................................. 210
Print Info Pages ............................................................................................... 211
Event Log page ............................................................................................... 212
Device Information page ................................................................................. 213
Paper Handling page ...................................................................................... 213
Printing page ................................................................................................... 214
PCL5c page .................................................................................................... 214
PostScript page ............................................................................................... 214
Print Quality page ............................................................................................ 215
Paper Types page ........................................................................................... 215
System Setup page ......................................................................................... 216
Service page ................................................................................................... 216
Password page ............................................................................................... 217
IP Configuration page ..................................................................................... 217
Advanced page ............................................................................................... 218
Bonjour page ................................................................................................... 218
SNMP page ..................................................................................................... 219
Network Summary page .................................................................................. 219
File to E-mail utility .......................................................................................... 225
ACCESSDENIEDUTILITY.EXE ...................................................................... 226
FixErr1714 utility ............................................................................................. 226
Purpose of this document ............................................................................... 235
Product Description ......................................................................................... 236
Who needs this software? ............................................................................... 236
Overview of the printing-system components ................................................. 236
KNOWN ISSUES AND WORKAROUNDS .................................................... 237
ISSUES FIXED ............................................................................................... 237
INSTALLATION OPTIONS ............................................................................. 238
INSTALLING SOFTWARE ON WINDOWS 2000 and XP (32-bit) .................. 239
USB INSTALLATION (Plug and Play Install) ON WINDOWS 2000 (64-bit),
WINDOWS XP (64-bit), and WINDOWS SERVER 2003 ................................ 239
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NETWORK INSTALLATION ON WINDOWS SERVER 2003 ......................... 239
INSTALLING SOFTWARE ON MACINTOSH OS 10.2.X, 10.3X, and
10.4.X .............................................................................................................. 239
UNINSTALLER ............................................................................................... 240
IV. TECHNICAL ASSISTANCE ....................................................................................... 241
V. LEGAL STATEMENTS ................................................................................................ 241
TRADEMARK NOTICES ................................................................................. 241
WARRANTY AND COPYRIGHT ..................................................................... 241
Index ................................................................................................................................................................. 243
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List of tables
Table 1-1 Software technical reference overview .............................................................................................. 2
Table 1-2 HP Color LaserJet 2700 printer features ........................................................................................... 4
Table 1-3 Software components for Windows .................................................................................................... 5
Table 1-4 Software component availability for the HP Color LaserJet 2700 printer ........................................... 8
Table 1-5 CD part numbers for the HP Color LaserJet 2700 printing-system software ................................... 11
Table 1-6 Software component localization by language, A – G ..................................................................... 12
Table 1-7 Software component localization by language H – P ....................................................................... 12
Table 1-8 Software component localization by language R – Z ....................................................................... 13
Table 1-9 User documentation availability and localization ............................................................................. 15
Table 2-1 Event alerts for HP ToolboxFX ......................................................................................................... 36
Table 2-2 Standard print modes ...................................................................................................................... 49
Table 2-3 Advanced Network Settings options and settings ............................................................................ 61
Table 4-1 Standard paper types and engine speeds ..................................................................................... 143
Table 4-2 Watermark color values ................................................................................................................. 155
Table 4-3 Page orientation ............................................................................................................................. 161
Table 5-1 Adding a printer in Macintosh operating systems .......................................................................... 192
Table 6-1 Troubleshooting checklist ............................................................................................................... 224
Table 6-2 Supported media attributes ............................................................................................................ 231
Table 6-3 Tray 1 and Tray 2 specifications .................................................................................................... 233
Table 6-4 Tray 3 specifications ...................................................................................................................... 233
Table 6-5 Specifications for manual 2-sided printing ..................................................................................... 234
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List of figures
Figure 2-1 Installation software CD browser ................................................................................................... 20
Figure 2-2 HP device alert – Load Tray 2 pop-up message ............................................................................ 26
Figure 2-3 HP Device Alert – CLOSE DOOR System Tray and Desktop pop-up message ............................ 27
Figure 2-4 Device Status screen ...................................................................................................................... 28
Figure 2-5 Supplies Status screen ................................................................................................................... 29
Figure 2-6 Device Configuration screen (1 of 2) .............................................................................................. 30
Figure 2-7 Device Configuration screen (2 of 2) .............................................................................................. 31
Figure 2-8 Network Summary screen ............................................................................................................... 32
Figure 2-9 Print Information Pages screen ....................................................................................................... 33
Figure 2-10 Color Usage Job Log screen ........................................................................................................ 34
Figure 2-11 Event Log screen .......................................................................................................................... 35
Figure 2-12 Set up Status Alerts screen .......................................................................................................... 36
Figure 2-13 Set up E-mail Alerts screen (1 of 2) .............................................................................................. 38
Figure 2-14 Set up E-mail Alerts screen (2 of 2) .............................................................................................. 39
Figure 2-15 Troubleshooting sub-folder ........................................................................................................... 40
Figure 2-16 Animated Demonstrations screen ................................................................................................. 41
Figure 2-17 HP Color LaserJet 2700 series User Guide .................................................................................. 42
Figure 2-18 Device Information screen ............................................................................................................ 43
Figure 2-19 Paper Handling screen ................................................................................................................. 44
Figure 2-20 Printing screen .............................................................................................................................. 45
Figure 2-21 PCL5c screen ............................................................................................................................... 45
Figure 2-22 PostScript screen .......................................................................................................................... 46
Figure 2-23 Print Quality screen ....................................................................................................................... 47
Figure 2-24 Print Density page ......................................................................................................................... 48
Figure 2-25 Paper Types screen ...................................................................................................................... 49
Figure 2-26 Extended Print Modes screen (1 of 2) .......................................................................................... 51
Figure 2-27 Extended Print Modes screen (2 of 2) .......................................................................................... 52
Figure 2-28 System Setup screen .................................................................................................................... 55
Figure 2-29 Service screen .............................................................................................................................. 56
Figure 2-30 Save / Restore Settings screen .................................................................................................... 57
Figure 2-31 Password screen .......................................................................................................................... 58
Figure 2-32 IP Configuration screen ................................................................................................................ 60
Figure 2-33 Advanced Network Settings screen .............................................................................................. 61
Figure 2-34 SNMP screen ................................................................................................................................ 62
Figure 2-35 Network Summary screen ............................................................................................................. 64
Figure 2-36 HP ToolboxFX dialog box ............................................................................................................. 65
Figure 2-37 Product Registration screen .......................................................................................................... 66
Figure 2-38 HP EWS – Device Status page ..................................................................................................... 68
Figure 2-39 HP EWS – Supplies Status page .................................................................................................. 69
Figure 2-40 HP EWS – Device Configuration page (1 of 2) ............................................................................. 70
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Figure 2-41 Device Configuration page (2 of 2) ............................................................................................... 71
Figure 2-42 HP EWS – Network Summary page (1 of 2) ................................................................................. 72
Figure 2-43 HP EWS Network Summary page (2 of 2) .................................................................................... 73
Figure 2-44 HP EWS – Print Info Pages page ................................................................................................. 74
Figure 2-45 Color Usage Job Log page ........................................................................................................... 74
Figure 2-46 HP EWS – Event Log page .......................................................................................................... 75
Figure 2-47 HP EWS – Device Information page ............................................................................................. 76
Figure 2-48 HP EWS – Paper Handling page .................................................................................................. 76
Figure 2-49 HP EWS – Printing page ............................................................................................................... 77
Figure 2-50 HP EWS – PCL5c page ................................................................................................................ 77
Figure 2-51 HP EWS – PostScript page .......................................................................................................... 77
Figure 2-52 HP EWS – Print Quality page ....................................................................................................... 78
Figure 2-53 HP EWS – Print Density page ...................................................................................................... 79
Figure 2-54 HP EWS – Paper Types page ...................................................................................................... 80
Figure 2-55 HP EWS – System Setup page .................................................................................................... 80
Figure 2-56 HP EWS — Service page ............................................................................................................. 81
Figure 2-57 HP EWS – Password page ........................................................................................................... 81
Figure 2-58 HP EWS – IP Configuration page ................................................................................................. 82
Figure 2-59 HP EWS – Advanced page ........................................................................................................... 82
Figure 2-60 HP EWS – Bonjour (or Rendezvous) page ................................................................................... 83
Figure 2-61 HP EWS – SNMP page ................................................................................................................ 83
Figure 2-62 HP EWS – Network Summary page (1 of 2) ................................................................................. 84
Figure 2-63 Network Summary page (2 of 2) ................................................................................................... 85
Figure 3-1 Step 1 - Welcome dialog box .......................................................................................................... 98
Figure 3-2 Step 2 - Cancel dialog box .............................................................................................................. 99
Figure 3-3 Step 3 - Firewall Warning dialog box .............................................................................................. 99
Figure 3-4 Step 4 - Check for Recommended Installation Updates screen ................................................... 100
Figure 3-5 Step 5 - Installation Options dialog box ........................................................................................ 101
Figure 3-6 Step 6 - License Agreement dialog box ........................................................................................ 102
Figure 3-7 Step 7 - HP Extended Capabilities dialog box .............................................................................. 103
Figure 3-8 Step 8 - Thank you for buying another HP product! dialog box (destination folder) .................... 104
Figure 3-9 Step 9 - Ready to Install dialog box .............................................................................................. 105
Figure 3-10 Step 10 - Connection Type dialog box ........................................................................................ 106
Figure 3-11 Step 11 - Connect Your Device Now dialog box ......................................................................... 107
Figure 3-12 Step 12 - Identify Printer dialog box ............................................................................................ 108
Figure 3-13 Step 13 - Firewall Detected dialog box ....................................................................................... 109
Figure 3-14 Step 14 - Searching dialog box ................................................................................................... 110
Figure 3-15 Step 15 - Printer Not Found dialog box ...................................................................................... 111
Figure 3-16 Step 16 - Check Printer Connection dialog box .......................................................................... 112
Figure 3-17 Step 17 - Specify Printer dialog box ........................................................................................... 113
Figure 3-18 Step 18 - Printer Found dialog box ............................................................................................. 114
Figure 3-19 Step 19 - Confirm Network Settings dialog box .......................................................................... 115
Figure 3-20 Step 20 - Installing dialog box ..................................................................................................... 116
Figure 3-21 Step 21 - Software installation complete dialog box ...............................................................
Figure 3-22 Step 22 - Test Page dialog box .................................................................................................. 118
Figure 3-23 Step 23 - Sign up now screen ..................................................................................................... 119
Figure 3-24 Step 24 - Register Product dialog box ........................................................................................ 120
Figure 3-25 Step 25 - Congratulations dialog box .......................................................................................... 121
Figure 4-1 A typical constraint message ........................................................................................................ 126
Figure 4-2 Advanced tab – HP PCL 6 Unidriver ............................................................................................ 129
.... 117
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Figure 4-3 Advanced tab – HP PCL 6 Black and White Driver ...................................................................... 130
Figure 4-4 Advanced tab – PS Emulation Unidriver ....................................................................................... 131
Figure 4-5 Advanced tab - PS Emulation Unidriver - PostScript Options ...................................................... 134
Figure 4-6 Paper/Quality tab – HP PCL 6 Unidriver ....................................................................................... 137
Figure 4-7 Paper/Quality tab – HP PCL 6 Black and White Driver ................................................................ 138
Figure 4-8 Paper/Quality tab – PS Emulation Unidriver ................................................................................. 139
Figure 4-9 Paper Options group box ............................................................................................................ 141
Figure 4-10 Front Cover setting .................................................................................................................... 145
Figure 4-11 First Page, Other Pages, and Last Page options ...................................................................... 146
Figure 4-12 HP Digital Imaging Options dialog box ....................................................................................... 147
Figure 4-13 Effects tab .................................................................................................................................. 149
Figure 4-14 Preview images - Legal on Letter; Scale to Fit off (left) and on (right) ....................................... 151
Figure 4-15 Watermark Details dialog box ..................................................................................................... 153
Figure 4-16 Finishing tab - HP PCL 6 Unidriver ............................................................................................. 157
Figure 4-17 Finishing tab – PS Emulation Unidriver ...................................................................................... 158
Figure 4-18 Print on Both Sides Instructions .................................................................................................. 161
Figure 4-19 Page-order preview images ....................................................................................................... 164
Figure 4-20 Color tab ..................................................................................................................................... 166
Figure 4-21 Color Settings dialog box ............................................................................................................ 168
Figure 4-22 Services tab - HP PCL 6 Unidriver .............................................................................................. 171
Figure 4-23 Device Settings tab features - HP PCL 6 Unidriver and HP PCL 6 Black and White Driver ....... 173
Figure 4-24 Device Settings tab - PS Emulation Unidriver (1 of 2) ................................................................ 174
Figure 4-25 Device Settings tab - PS Emulation Unidriver (2 of 2) ................................................................ 174
Figure 4-26 Font Substitution Table ............................................................................................................... 176
Figure 4-27 Font Installer dialog box ............................................................................................................. 177
Figure 4-28 About tab ..................................................................................................................................... 183
Figure 5-1 HP LaserJet 2700 CD-ROM icon .................................................................................................. 192
Figure 5-2 HP LaserJet screen ...................................................................................................................... 193
Figure 5-3 Authenticate dialog ....................................................................................................................... 193
Figure 5-4 License dialog ............................................................................................................................... 194
Figure 5-5 Installing screen ............................................................................................................................ 194
Figure 5-6 USB Cable .................................................................................................................................... 195
Figure 5-7 Install Notes (ReadMe) screen ..................................................................................................... 195
Figure 5-8 HP LaserJet opening screen ........................................................................................................ 196
Figure 5-9 Printer list screen .......................................................................................................................... 197
Figure 5-10 Print & Fax screen ...................................................................................................................... 197
Figure 5-11 Default Browser screen for Bonjour ............................................................................................ 198
Figure 5-12 IP Printer Browser screen with HP JetDirect – Socket selected ................................................. 200
Figure 5-13 Installable Options screen .......................................................................................................... 201
Figure 5-14 Printer List screen ....................................................................................................................... 201
Figure 5-15 Device Status screen .................................................................................................................. 204
Figure 5-16 HP EWS – Device Status page ................................................................................................... 205
Figure 5-17 HP EWS – Supplies Status page (1 of 2) ................................................................................... 206
Figure 5-18 HP EWS – Supplies Status (2 of 2) ............................................................................................ 207
Figure 5-19 HP EWS – Device Configuration page (1 of 2) ........................................................................... 208
Figure 5-20 HP EWS – Device Configuration page (2 of 2) .......................................................................
Figure 5-21 HP EWS – Network Summary page (1 of 2) ............................................................................... 210
Figure 5-22 HP EWS – Network Summary page (2 of 2) ............................................................................... 211
Figure 5-23 HP EWS – Print Info Pages page ............................................................................................... 212
Figure 5-24 HP EWS – Event Log page ........................................................................................................ 212
.... 209
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Figure 5-25 HP EWS – Device Information page ........................................................................................... 213
Figure 5-26 HP EWS – Paper Handling page ................................................................................................ 213
Figure 5-27 HP EWS – Printing page ............................................................................................................. 214
Figure 5-28 HP EWS – PCL5c page .............................................................................................................. 214
Figure 5-29 HP EWS – PostScript page ........................................................................................................ 215
Figure 5-30 HP EWS – Print Quality page ..................................................................................................... 215
Figure 5-31 HP EWS – Paper Types page .................................................................................................... 216
Figure 5-32 HP EWS – System Setup page .................................................................................................. 216
Figure 5-33 HP EWS – Service page ............................................................................................................. 217
Figure 5-34 HP EWS – Password page ......................................................................................................... 217
Figure 5-35 HP EWS – IP Configuration page ............................................................................................... 218
Figure 5-36 HP EWS – Advanced page ......................................................................................................... 218
Figure 5-37 HP EWS – Bonjour page ............................................................................................................ 219
Figure 5-38 HP EWS – SNMP page .............................................................................................................. 219
Figure 5-39 HP EWS – Network Summary page (1 of 2) ............................................................................... 220
Figure 5-40 HP EWS – Network Summary page (2 of 2) ............................................................................... 221
Figure 6-1 Important Information dialog box .................................................................................................. 228
Figure 6-2 Cleanup Progress dialog box ........................................................................................................ 229
Figure 6-3 Restart dialog box ......................................................................................................................... 230
xvi ENWW
1 Purpose and scope

Introduction

This Software Technical Reference (STR) provides information about and troubleshooting tips for the printing-system software for the HP Color LaserJet 2700 printers.
This document is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, Management Information Systems (MIS) personnel, and end users, as appropriate.
NOTE This STR describes software that is shipped on the software CD that comes with the
HP Color LaserJet 2700 printers. This STR does not describe drivers that will become available on the Web.
The following information is included in this technical reference:

Purpose and scope

Overview of software and platforms
Procedures for installing and uninstalling software components
Descriptions of problems that can arise with the HP Color LaserJet 2700 printer, and known
solutions to those problems
NOTE An addendum to this STR describes system modification information, including file lists
and changes to registry keys.
Topics:
Software technical reference overview
Device features
Printing-system software
HP LaserJet documentation
ENWW Introduction 1
Purpose and scope

Software technical reference overview

The following table describes the structure of this STR.
Table 1-1 Software technical reference overview
Chapter Content
Chapter 1, Purpose and scope This chapter contains basic information about the HP Color LaserJet 2700 printer
and its software:
Overview of the HP Color LaserJet 2700 printer
Printing-system software overview. This includes the following topics:
System requirements
Operating-system support
Availability
HP LaserJet software documentation
Chapter 2, Software description This chapter provides an overview of the printing-system software installer and
Chapter 3, Install Microsoft Windows printing-system components
Chapter 4, HP PCL 6 and PS emulation unidrivers for MS Windows
Chapter 5, Macintosh This chapter provides instructions for installing the HP Color LaserJet 2700 printer
Chapter 6, Engineering details This chapter contains information about the following special topics:
print drivers.
This chapter also contains general information about other software features, including the following topics:
Driver configuration for Microsoft® (MS) Windows®
HP Embedded Web Server
HP ToolboxFX
This chapter provides instructions for installing the HP Color LaserJet 2700 printer in Microsoft Windows operating systems by using various installation methods.
This chapter provides detailed descriptions of the HP unidrivers for Microsoft Windows 2000, Microsoft Windows XP, and Microsoft Windows Server 2003.
in Macintosh operating systems and how to use Macintosh features.
Troubleshooting
Uninstall
Media attributes
Firmware upgrades
Hewlett-Packard Color LaserJet 2700 Series Printing System Install Notes
For the location of information within chapters, see the table of contents. An index is provided in this STR.
2 Chapter 1 Purpose and scope ENWW
Additional detailed information about the HP Color LaserJet 2700 printing-system software is published in an addendum to this STR. The following information is available only in the addendum:
Lists of installed files
System-modification information, such as changes to the registry and registry keys
Purpose and scope
ENWW Software technical reference overview 3
Purpose and scope

Device features

The following table lists the HP Color LaserJet 2700 printer features described in this STR. Device configurations might vary among countries/regions.
Table 1-2 HP Color LaserJet 2700 printer features
Models
Memory
Speed
Connectivity
Paper handling
Base model: HP Color LaserJet 2700 printer (part number
Q7824A)
HP Color LaserJet 2700n printer (part number Q7825A)
Standard memory:
64 megabytes (MB) for the HP Color LaserJet 2700
printer
64 MB for the HP Color LaserJet 2700n printer;
expandable to 320 MB
In monochrome (black), prints 20 pages per minute in
(ppm) on standard letter-size paper and 19 ppm on A4­size paper.
In color, prints 15 ppm for standard letter-size paper and
14ppm on A4-size paper.
Hi-speed universal serial bus (USB) port
On-board networking for connecting to 10Base-T/
100Base-TX networks (HP Color LaserJet 2700n printer only)
100-sheet priority feed slot (tray 1)
250-sheet universal tray (tray 2)
Optional 500-sheet universal tray (optional tray 3)
Print
Energy Savings
ImageRET 2400
True 600x600 dpi text and graphics
Adjustable settings to optimize print quality
The HP UltraPrecise print cartridge is a finer toner
formulation that provides sharper text and graphics.
Printer command language (PCL) Level 6
Postscript Level 3 emulation
The HP Color LaserJet 2700 printer automatically
conserves electricity by substantially reducing power consumption when it is not in use.
4 Chapter 1 Purpose and scope ENWW

Printing-system software

The HP Color LaserJet 2700 printers include the following software components and programs for Microsoft Windows operating systems.
Table 1-3 Software components for Windows
Components Description
HP installer Installs the HP Color LaserJet 2700 printing-system software based on the hardware it detects from
the host computer.
Uninstaller Removes files and folders that were installed when the HP Color LaserJet 2700 printing-system
software was originally installed on the computer.
Purpose and scope
HP ToolboxFX Provides a software interface to manage the HP Color LaserJet 2700 printer. Use the
Driver software This software includes the following drivers:
Online Help Provides help for how to use the software for the HP Color LaserJet 2700 product.
Additional software
HP ToolboxFX to perform the following tasks:
Monitor the status of the product.
Change the print settings for the product.
Find troubleshooting information and instructions for performing basic tasks.
Receive Status Alerts when certain events occur or conditions exist on the product.
The HP PCL 6 Unidriver, which is installed by default in Microsoft Windows 2000,
Microsoft Windows XP, and Microsoft Windows Server 2003.
The HP PCL 6 Black and White Driver, which can be installed using the Add Printer Wizard.
The postscript print driver and PostScript® (PS) printer description (PPD) file for printing with
HP postscript level 3 emulation. This driver is not installed by default. To install the PS Emulation Unidriver, use the Add Printer wizard.
The user documentation for these products is included on the installation CD as both .CHM (online help) files and Adobe® Acrobat® .PDF files. The software CD uses a version of Adobe Acrobat Reader that remains on the CD and does not need to be installed on the computer. However, a web browser needs to be installed on the computer in order to view the contents from any .CHM file.
HP Software Update. The HP Software Update utility checks the HP Web site for the latest
software updates for the HP Color LaserJet 2700 printer.
Other topics included in this section:

System requirements

Operating-system support
Availability
System requirements
The following operating systems support the HP Color LaserJet 2700 printing-system software:
Microsoft Windows
ENWW Printing-system software 5
Purpose and scope
Linux
UNIX®
Microsoft Windows
NOTE For information about the HP Color LaserJet 2700 printing-system software for
Macintosh operating systems, see
The HP Color LaserJet 2700 printing-system software requires some basic operating system and processor functions.
Operating system requirements include one of the following: Microsoft Windows 2000,
Microsoft Windows XP (32–bit Home and Professional editions), or Microsoft Windows Server 2003
Microsoft Windows 2000 or Microsoft Windows XP (32–bit Home and Professional editions)
is needed for a full installation of the printing-system software. A full installation includes HP ToolboxFX.
Microsoft Windows Server 2003 automatically performs a minimum installation of the printing-
system software.
Processor and random-access memory (RAM) requirements:
Macintosh.
Linux
For Microsoft Windows 2000, Microsoft Windows XP Professional (32–bit)
Microsoft Windows XP Home (32–bit), Microsoft: XP Media Center, and Microsoft Windows Server 2003, a Pentium® II processor or greater (Pentium III or greater recommended) and 192 MB of RAM (for a full installation)
Other requirements:
150 MB of available hard-disk space.
A 2x or faster CD-ROM drive (required for installation)
A USB port for the HP Color LaserJet 2700 printer (the HP Color LaserJet 2700n printer does
not require the USB connection). If the USB port has another device attached to it, such as an external storage device, the device must be disconnected or an additional USB port must be added. Add an additional USB port by using a hub or by installing an additional USB card.
It is possible to print to the HP LaserJet product from any operating system that complies with the PCL command language, such as OS/2, UNIX, or Linux systems.
Linux users should check for the availability of drivers at the following Web site:
www.hp.com/go/linuxprinting
NOTE The Linux drivers are supported through the Linux community.
UNIX®
UNIX systems require the HP LaserJet III model script, or any generic HP LaserJet printer Model Script, to establish the right environment for printing. A vendor for UNIX writes and provides the Model Script
6 Chapter 1 Purpose and scope ENWW
files. Users of HP-UX can check for availability of the Model Script and the support model at the following Web site:
www.hp.com/go/UNIX
Click the Support & Drivers link.

Operating-system support

The product software for the HP Color LaserJet 2700 printer supports various operating systems.
Topics:
Standalone drivers
Print driver support in other operating systems
Standalone drivers
The following Microsoft Windows operating systems fully support the HP Color LaserJet 2700 printer through the software installer. The drivers for these operating systems are available on the printing­system software CD that comes with the product.
Microsoft Windows 2000
Microsoft Windows XP (32-bit)
Purpose and scope
Microsoft Windows Server 2003
Administrator privileges are required to install or uninstall on these operating systems.
Throughout this document, Microsoft Windows XP is used to denote Microsoft Windows XP Home Edition and Microsoft Windows XP Professional unless noted otherwise.
For information about the HP Color LaserJet 2700 printing-system software for Macintosh operating systems, see
The HP Color LaserJet 2700 printer does not support Microsoft Windows NT® 4.0, Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows Millennium Edition (Me).
For more information about the HP Color LaserJet 2700 printer, go to the following Web site:
www.hp.com/support
Macintosh printing-system software.
Print driver support in other operating systems
The following operating systems support plug-and-play or add-printer-wizard installations.
Microsoft Windows XP Intel 64-bit (driver available only on the Web; requires Administration
privileges)
Microsoft Windows Server 2003 (uses the Win2000 XP driver on the HP Color LaserJet 2700
software CD and is also available on the Web)
Use a plug-and-play installation or the Add Printer Wizard to install the print driver for these operating systems. The print driver for these operating systems is available at the following HP support Web site:
www.hp.com/support/clj2700
ENWW Printing-system software 7
Purpose and scope
For information and printer drivers for UNIX, go to the following Web site:
www.hp.com/go/UNIX
For information and printer drivers for Linux, go to the following Web site:
www.hp.com/go/linux

Availability

The following table lists the availability of the HP Color LaserJet 2700 printing-system software components by operating system.
Table 1-4 Software component availability for the HP Color LaserJet 2700 printer
Component MS
Windows
Windows XP – X64-bit
4
2000 and MS Windows XP – 32-bit
Drivers
HP PCL 6 Unidriver
HP PCL 6 Black and White Driver X
PS Emulation Unidriver X
X X
1
1
1
1
X
1
X
UNIX Model Script
Linux print drivers and model script
Installers
Common Windows Installer
X
CD Browser X X
.INF File (Add Printer) X X1,
4
Remote management and status
Applet for HP WebJet Admin
5
X X X
HP ToolboxFX X
Windows
UNIX Linux
Server 2003
X
X
X
2
X
X
3
X
Online Documentation
HP Color LaserJet 2700 Series User Guide
Hewlett-Packard Color LaserJet 2700 Series Printing System Install Notes
HP Color LaserJet 2700 series Software Technical Reference
6
4
X X
X X
X X
Help systems X X X
Other
8 Chapter 1 Purpose and scope ENWW
Table 1-4 Software component availability for the HP Color LaserJet 2700 printer (continued)
Component MS
Screen fonts X
1
This driver is installed through the Add Printer Wizard only.
2
This component is available at the following Web site: www.hp.com/go/UNIX
3
This component is available at the following Web site: www.hp.com/go/linuxprinting
4
This component is available only at the following Web site: www.hp.com/support/clj2700
5
This component is available at the following Web site: www.hp.com/go/webjetadmin
6
This document is also available at the following Web site: www.hp.com/support
Topics:
Printing-system software on the Web
In-box printing-system software CDs
Printing-system software on the Web
All software that is contained on the HP Color LaserJet 2700 printing-system software installation CD is available on the following Web site:
Windows 2000 and MS Windows XP – 32-bit
Windows XP – X64-bit
4
Windows Server 2003
UNIX Linux
Purpose and scope
www.hp.com/support/clj2700
Replacement CDs or newer versions of the software are available on the above Web site. Web deployment is the preferred method for obtaining the latest software. Click CD-ROM Order Page to order, or click Download drivers and software to get the software update.
The following are options are also available through the Web site:
Automatic e-mail notification about new software releases.
Downloads of 64-bit print driver software for Microsoft Windows XP and
Microsoft Windows Server 2003. (Only 32-bit print drivers are available on the printing-system software CD. If the computer is running a 64-bit operating system, install a 64-bit print driver.)
HP Support to obtain HP Color LaserJet 2700 printing-system software if the CD is damaged or
missing.
Contact numbers to request the software CD by phone for each country/region.
In-box printing-system software CDs
The software CD for the HP Color LaserJet 2700 printer contains a variety of files for installing the printing-system software on the computer.
The HP Color LaserJet 2700 printing-system software CD is divided into two partitions, one for each of the following operating systems:
MS Windows
Macintosh
ENWW Printing-system software 9
Purpose and scope
Each partition includes documentation files and files that are required to install and uninstall the printing­system components.
Topics:
Windows partition
CD versions
Windows partition
The root directory in the MS Windows partition of the software CD contains the AUTORUN.EXE file, the SETUP.EXE file, and the following directories and support files:
Drivers
images
LangFls
Resting
setup
util
The printing-system files for each language also reside on the root directory of the CD and include a Manuals folder that contains the available documentation for that language.
A single CD is used to install the HP Color LaserJet 2700 printing-system software.
There are three different CD versions. Each CD version contains the printing-system software for more than one language. The file layouts differ for each CD.
To view the files, insert the HP Color LaserJet 2700 printing-system software CD, right-click Start, click Explore, and then select the CD-ROM drive.
CD versions
The following table presents the part numbers and language groups on the software CDs for the HP Color LaserJet 2700 printers.
NOTE File layouts differ by language for each regional version of the software CD. To view the
files, insert the HP Color LaserJet 2700 printing-system software CD, right-click Start, click Explore, and then select the CD-ROM drive.
10 Chapter 1 Purpose and scope ENWW
Table 1-5 CD part numbers for the HP Color LaserJet 2700 printing-system software
Part number Description Languages included
on CD
Q7824–60102 Windows software CD for the HP Color
LaserJet 2700 printer
Q7824–60103 Windows software CD for the HP Color
LaserJet 2700 printer
Arabic
Catalan
Danish
Dutch
English
Finnish
French
German
Italian
Norwegian
Portugese
Spanish
Swedish
Croatian
Czech
English
Purpose and scope
Q7824–60101 Windows software CD for the HP Color
LaserJet 2700 printer
Greek
Hebrew
Hungarian
Polish
Romanian
Russian
Slovak
Slovenian
Turkish
Bahasa
English
Japanese
Korean
Simplified Chinese
ENWW Printing-system software 11
Purpose and scope
Table 1-5 CD part numbers for the HP Color LaserJet 2700 printing-system software (continued)
Part number Description Languages included
on CD
Traditional
Chinese
Thai
The following table provides localization information about the software components for the HP Color LaserJet 2700 printer. A language key follows each table.
Table 1-6 Software component localization by language, A – G
Component
HP ToolboxFX 2000, XP, 2003 X X X X X X X X X X
HP PCL 6 Unidriver and PS Emulation Unidriver
Common Windows Installer
Online manuals (.PDF and .CHM)
1
The installer is available in English if it is not localized to a particular language (except Catalan, which
1
1
Operating system AR CA CS DA DE EL EN ES FI FR
2000, XP, 2003 X X X X X X2X X X X
2000, XP, 2003 X X X X X X X X
2000, XP, 2003 XXXXXXXXXX
defaults to a Spanish version).
2
PCL 6 only.
Language key for A – G
AR = Arabic
CA = Catalan
CS = Czech
DA = Danish
DE = German
EL = Greek
EN = English
ES = Spanish
FI = Finnish
FR = French
Table 1-7 Software component localization by language H – P
Component Operating
System
HP ToolboxFX 2000, XP,
2003
HE HR HU ID IT JA KO NL NO PL PT
X X X XXXXX
12 Chapter 1 Purpose and scope ENWW
Table 1-7 Software component localization by language H – P (continued)
Component Operating
System
HP PCL 6 Unidriver and PS Emulation Unidriver
Common Windows
11
Installer
Online manuals (.PDF and .CHM)
1
Components that are not available in a specific language are supported in English.
2000, XP, 2003
2000, XP, 2003
2000, XP, 2003
1
HE HR HU ID IT JA KO NL NO PL PT
X X X X X X X X
X X X X X X X
XXXX XX XXXXX
Language key for H – P
HE = Hebrew
HR = Croatian
HU = Hungarian
ID = Indonesian
Purpose and scope
IT = Italian
JA = Japanese
KO = Korean
NL = Dutch
NO = Norwegian
PL = Polish
PT = Portugese
Table 1-8 Software component localization by language R – Z
Component
HP ToolboxFX 2000, XP, 2003 X X X X X X X
HP PCL 6 Unidriver and PS Emulation Unidriver
Common Windows Installer
1
1
Operating system RO RU SK SL SV TH TR ZHCNZHT
2000, XP, 2003 X X X
2
2000, XP, 2003 X X X X X
2
X X X
W
ENWW Printing-system software 13
Purpose and scope
Table 1-8 Software component localization by language R – Z (continued)
Component
1
Operating system RO RU SK SL SV TH TR ZHCNZHT
W
Online manuals (.PDF and .CHM)
1
Components that are not available in a specific language are supported in English.
2
PCL 6 only
2
2000, XP, 2003 X X X XXXXXX
Language key for R – Z:
RO = Romanian
RU = Russian
SK = Slovak
SL = Slovenian
SV = Swedish
TH = Thai
TR = Turkish
ZHCN = Simplified Chinese
ZHTW = Traditional Chinese
14 Chapter 1 Purpose and scope ENWW

HP LaserJet documentation

The documentation in the following table is available for the HP Color LaserJet 2700 printer.
Table 1-9 User documentation availability and localization
Document name Languages Part number Location
HP Color LaserJet 2700 Series User Guide
English Q7824–90932 The HP Color LaserJet 2700
Arabic
Catalan Q7824–90943
Chinese (Simplified) Q7824–90935
Chinese (Traditional) Q7824–90936
Croatian Q7824–90961
Czech Q7824–90944
Danish Q7824–90945
Dutch Q7824–90946
Finnish Q7824–90947
French Q7824–90948
Q7824–90942
Purpose and scope
Series User Guide is available in electronic format on the HP Color LaserJet 2700 printing­system software CD.
German Q7824–90949
Greek Q7824–90950
Hebrew Q7824–90951
Hungarian Q7824–90952
Indonesian (Bahasa) Q7824–90933
Italian Q7824–90953
Japanese Q7824–90938
Korean Q7824–90934
Norwegian Q7824–90954
Portuguese (Brazilian) Q7824–90955
Polish Q7824–90956
Romanian Q7824–90962
Russian Q7824–90957
Slovak Q7824–90963
Slovenian Q7824–90964
Spanish Q7824–90958
Swedish Q7824–90959
Thai Q7824–90937
Turkish Q7824–90960
ENWW HP LaserJet documentation 15
Purpose and scope
Table 1-9 User documentation availability and localization (continued)
Document name Languages Part number Location
HP LaserJet 2700 Start Guide
Catalan
Danish
Dutch
English
Estonian
Finnish
French
German
Italian
Lithuanian
Latvian
Norwegian
Portuguese (Brazilian)
Spanish
Swedish
Arabic
Q7824–90928 The HP LaserJet 2700 Start
Guide is available in hard
copy and comes in the box with the HP Color LaserJet 2700 printer.
Q7824–90929
Bulgarian
English
Greek
French
Kazakh
Russian
Turkish
Ukrainian
16 Chapter 1 Purpose and scope ENWW
Table 1-9 User documentation availability and localization (continued)
Document name Languages Part number Location
Czech (Cesky)
English
Hebrew
Croatian
Hungarian
Polish
Romanian
Slovak
Slovenian
English
Indonesian
Korean
Japanese
Simplified Chinese
Thai
Traditional Chinese
Q7824–90930
Purpose and scope
Q7824–90931
ENWW HP LaserJet documentation 17
Purpose and scope
18 Chapter 1 Purpose and scope ENWW
2 Software description

Introduction

The HP Color LaserJet 2700 printer comes with software and installers for MS Windows and Apple Computer, Inc., Macintosh systems. Linux and UNIX systems also support the HP Color LaserJet 2700 and software is available on the Web. For information about specific system installers, drivers, and components, see the section that corresponds to that system.
Topics:
MS Windows printing-system software
HP Extended Capabilities
The HP ToolboxFX
HP Embedded Web Server

Software description

ENWW Introduction 19
Software description

MS Windows printing-system software

In the MS Windows environment (Microsoft Windows 2000, Microsoft Windows XP, and Microsoft Windows Server 2003), insert the HP Color LaserJet 2700 printing-system software CD in the CD-ROM drive. This provides access to the interactive CD browser that installs the print drivers and related components.
The following figure shows the main screen of the HP Color LaserJet 2700 printing-system software CD.
Figure 2-1 Installation software CD browser
If the screen does not appear after inserting the software CD into the CD-ROM drive, follow these steps to open the CD browser:
1. Click Start.
2. Click Run.
3. Click Browse…. and navigate to the root directory of the software CD.
4. Double-click the SETUP.EXE file to start the installer.
The main screen of the software CD contains the Install option. After selecting Install, the installation wizard guides the HP Color LaserJet 2700 printing-system software installation. Select either a Minimum Installation or a Full Installation. Selecting a Minimum Installation installs only the necessary software and does not install added features, such as the HP ToolboxFX. A Full Installation is generally recommended.
Click the Help button to view documentation and support options to increase productivity and resolve issues with the HP Color LaserJet 2700 printers.
20 Chapter 2 Software description ENWW
Click the Exit button to close the program.
For detailed information about installing the software CD for the HP Color LaserJet 2700 printer, see
Install Microsoft Windows printing-system components
.

HP LaserJet print drivers

All of the MS Windows drivers are supported in Microsoft 32-bit operating systems. Separate versions of the HP PCL 6 Unidriver, HP PCL 6 Black and White Driver, and PS Emulation Unidriver are available for Microsoft Windows XP and Microsoft Windows Server 2003 64-bit operating systems. These 64-bit drivers are not included on the printing-system software CD, but they can be downloaded from the following HP Web site:
www.hp.com/support/clj2700
The following drivers are available on the HP Color LaserJet 2700 printing-system software CD for Microsoft Windows 2000, Microsoft Windows XP, and Microsoft Windows Server 2003:
The HP PCL 6 Unidriver
HP PCL 6 Black and White Driver
The HP Postscript 3 Emulation Unidriver (the PS Emulation Unidriver)
Software description
Select the best print driver
HP print drivers are designed for different environments and uses. See the print driver Help for available features.
Topics:
Complete LaserJet printing system
HP PCL 6 Unidriver
PS Emulation Unidriver
HP universal print driver
Complete LaserJet printing system
Use the printing-system software CD to install the full set of drivers and other software for the HP Color LaserJet 2700 printer.
HP PCL 6 Unidriver
Overall, the HP PCL 6 Unidriver provides the best performance, print quality, and printer-feature support for most users. The driver aligns with MS Windows graphic device interface (GDI) for best performance in MS Windows environments.
The HP PCL 6 Unidriver may not be fully compatible with third party and custom solutions that are based on PCL 5.
PS Emulation Unidriver
The PS Emulation Unidriver is recommended for printing with Adobe or other graphics-rich software programs. The driver is compatible with postscript level-3 and supports postscript font DIMMs.
ENWW MS Windows printing-system software 21
Software description
Use the PS Emulation Unidriver in primarily postscript-specific software programs such as Adobe and Corel.
HP universal print driver
The HP PCL 5 and HP PS emulation universal print drivers are designed for corporate or IT-managed MS Windows environments. These drivers provide a single PCL 5 or PS emulation driver for use with multiple printer models.
The HP universal print drivers are recommended when printing to multiple printer models from a mobile MS Windows computer.
22 Chapter 2 Software description ENWW

HP Extended Capabilities

When installing the HP Color LaserJet 2700 printing-system software, you have the option of participating in HP's voluntary program that allows communication between your system and HP.
If you select the option to participate, you receive an invitation about two weeks later. No information is gathered until you receive the invitation and agree to all of the terms. The invitation contains full disclosure of the information to be communicated. Participation is completely voluntary, and the impact on processing and connecting speed is negligible. Personal information is never sent without permission. TCP/IP addresses are used only to enable the connection and for security purposes.
If you decline the invitation, the dialog box does not appear again, and no data is gathered.
Software description
ENWW HP Extended Capabilities 23
Software description

The HP ToolboxFX

This section provides information about the following topics:

HP ToolboxFX Overview

System requirements
Key features
The HP ToolboxFX folders
Other screens
HP ToolboxFX Overview
NOTE The HP ToolboxFX is available for Microsoft Windows 2000 and Microsoft Windows XP
operating systems only. The HP ToolboxFX is only available with a full installation. It is not accessible with a minimum installation.
The HP ToolboxFX allows end users to easily communicate with and manage their HP Color LaserJet 2700 printer. The HP ToolboxFX provides the following capabilities:
Provides a view of the current status of the product
Provides a view of the current status of the product consumables
Provides Device Alert functionality, notifying the end user when particular events or conditions
occur at the device
Provides access to troubleshooting information
Provides access to some of the product settings, as an alternative to accessing them through the
product control panel
Starting the HP ToolboxFX
Start the HP ToolboxFX by using any of the following methods.
Double-click the HP ToolboxFX icon in the Microsoft Windows system tray.
Click Start, click Programs, click HP, click HP Color LaserJet 2700, and then click
HP ToolboxFX.
Right-click the HP ToolboxFX icon in the Microsoft Windows system tray. Then click Open HP
ToolboxFX.
Structure
The HP ToolboxFX consists of a single framework divided into several sections.
Heading banner. Each page that is displayed in the HP ToolboxFX has a heading banner at the
top that includes the HP logo.
Devices pane. The Devices Pane is always visible on the left-hand side of the HP ToolboxFX
window. The Devices pane shows the HP products that are available to the host computer system and folders for the types of information available about each product.
24 Chapter 2 Software description ENWW
Main content area. Click any of the devices or folders listed in the Devices pane to see information
about that product in the main content area of the HP ToolboxFX window.
Toolbar. A toolbar appears at the top of the main content area. The toolbar contains controls for
printing, refreshing the page, ordering supplies, and getting help.
Other Links pane. The Other Links pane is always visible in the lower-left corner of the
HP ToolboxFX window. The Other Links pane contains links to the HP Instant Support, Product Support, and Product Registration pages on the HP Web site.
Opening screen
The opening screen that appears in the HP ToolboxFX section depends on the installed configuration of the HP ToolboxFX. If the HP ToolboxFX is installed for a single HP LaserJet product, the Device Status page for that HP LaserJet product appears when the toolbox is opened. If the HP ToolboxFX is installed for multiple products, a product summary page appears when opening the toolbox that contains a brief summary of each product available to the HP ToolboxFX. Double-click any of the products listed to go to the Device Status page for that product.

System requirements

HP ToolboxFX is currently supported on the following operating systems:
Microsoft Windows 2000
Microsoft Windows XP Professional
Software description
Microsoft Windows XP Home
HP ToolboxFX also requires Microsoft .NET Framework 1.1 on the client machine, which happens automatically during installation of the HP Color LaserJet 2700 printing-system software.

Key features

The following alert messages are available:
HP device pop-up alert messages
System-tray icon alert
Desktop alert
E-mail alert
Through the HP ToolboxFX, the appropriate person can be alerted when the HP Color LaserJet 2700 printer needs attention. To see a list of the events that generate alerts in HP ToolboxFX, see the
Status Alerts section.
For status alerts, a group of errors or a group of print-cartridge warnings can be selected, but not specific items within those groups. To configure alerts, use the Set up Status Alerts screen in the Alerts folder in the HP ToolboxFX.
HP device pop-up alert messages
Set up
Pop-up alert messages give instant notification when an error or print-cartridge warning occurs in the device. An error, such as a “jam,” halts device operation and requires correction before the device continues operation. The alert condition can be corrected at any time. Alerts are sent only to the specific
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computer that prints to the device. This feature is provided through HP ToolboxFX and is turned on by default.
Figure 2-2 HP device alert – Load Tray 2 pop-up message
System-tray icon alert
The system-tray icon feature shows information about all of the current alert conditions for the device. An HP Device Alert icon appears in the Microsoft Windows system tray when an alert condition occurs. This feature is turned on by default.
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Figure 2-3 HP Device Alert – CLOSE DOOR System Tray and Desktop pop-up message
Desktop alert
Desktop alert messages give immediate notification when an error or print-cartridge warning occurs in the device. Desktop alerts only appear for a few seconds, and then automatically disappear. This feature is turned off by default.
E-mail alert
E-mail alert messages notify up to two users when a specific alert condition occurs in the device. The alert condition can be a specific error alert or print-cartridge warning. This feature can be used to alert administrators or service providers that the device requires attention. For instance, when the toner low alert occurs, the person in charge of ordering print cartridges can be notified by e-mail.
This feature is turned off by default. To activate this feature, type the appropriate e-mail address, select the notification events, configure the SNMP e-mail server, and enable the feature in HP ToolboxFX.

The HP ToolboxFX folders

The HP ToolboxFX folders section describes the following folders:
Software description
Status folder
Alerts folder
Help folder
Device Settings folder
Network Settings folder
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Status folder
The Status folder contains the following sub-folders:
Device Status
Supplies Status
Device Configuration
Network Configuration
Software description
Device Status
The Device Status screen shows device status messages from the product.
Print Info Pages
Color Usage Job Log
Event Log
Figure 2-4 Device Status screen
NOTE The HP Color LaserJet 2700 printers include a Supplies Status section and a Supplies
Information section on the Device Status screen. These sections provide information about the estimated toner level, the approximate pages remaining based on the estimated toner level, and the HP part number for easy reference when ordering new consumables.
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Supplies Status
The Supplies Status screen provides detailed information about the cyan, magenta, yellow, and black print cartridges. This information is not available if a non-HP cartridge is installed in the product.
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Figure 2-5 Supplies Status screen
Device Configuration
The Device Configuration screen shows the values for all of the settings available for the product and other configuration items, such as installed DIMMs, personalities, and page counts. The contents of this screen should be consistent with the configuration page that the product generates.
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Figure 2-6 Device Configuration screen (1 of 2)
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Figure 2-7 Device Configuration screen (2 of 2)
Network Configuration
The Network Summary screen shows the values for all of the network settings that are available for the product. The contents of this screen should be consistent with the configuration page that the product generates.
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Figure 2-8 Network Summary screen
Print Info Pages
Use the Print Info Pages screen to print the internal special pages that the product generates. Click Print next to the name of the page to be printed.
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Figure 2-9 Print Information Pages screen
The content of these reports is generated by the product firmware, not by the HP ToolboxFX.
Color Usage Job Log
Click the Color Usage Job Log tab to complete the following tasks:
Find the printer serial number under the Product Information subheading.
Check the number of print jobs stored under the Usage Totals subheading. The log also includes
information about how much color the printer has used.
Delete the currently stored Color Usage Job Log information by selecting the Clear Job Log option.
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Figure 2-10 Color Usage Job Log screen
Event Log
Use the Event Log screen to monitor events for the HP Color LaserJet 2700 printer. Up to 10 events can appear on this screen. If this screen is empty, no events have occurred on the printer.
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Figure 2-11 Event Log screen
Alerts folder
The Alerts folder contains the following sub-folders:
Set up Status Alerts
Set up E-mail Alerts
Set up Status Alerts
Use the Set up Status Alerts screen to set up status alerts for the HP Color LaserJet 2700 printer. Select the Turn on alerts option and then click Apply to turn on alerts.
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Figure 2-12 Set up Status Alerts screen
Select options under Show an alert to receive alerts like those in the following table.
Table 2-1 Event alerts for HP ToolboxFX
Pop-up alerts, system-tray icon alerts, and desktop alerts
Supplies warnings Order Cyan, Magenta, Yellow, or Black Cartridge
Supplies errors
Printer errors
Event
Cyan, Magenta, Yellow, or Black Incorrect
Cyan, Magenta, Yellow, or Black Missing
Non-HP Cyan, Magenta, Yellow, or Black Cartridge
Unauthorized Cyan, Magenta, Yellow, or Black Cartridge
Replace Cyan, Magenta, Yellow, or Black
Cyan, Magenta, Yellow, or Black E-label Error
Replace Yellow, Magenta, or Cyan in Mono
Replace Supply/Supplies Printing in Mono
Supplies Missing
Replace Supplies
Load Paper [TYPE] [SIZE]
Tray 1 Paper Out
Tray 2 Paper Out
High Fuser Error
Fuser Driver Error
Beam Error
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Table 2-1 Event alerts for HP ToolboxFX (continued)
Insufficient Memory
Fan Error
E-mail alerts Event
Door Cover Open
Close Cover
Manual Feed
Tray 1 Jam
Tray 2 Jam
Tray 3 Jam
Jam In Print Paper Path
Jam In Cartridge Area
Jam In Output Bin
Printer Mispick
Invalid Driver
Fuser Error
Low Fuser Error
Slow Fuser Error
Cartridge Low
Page Punt
Engine Comm Error
Tray 1 Unexpected Size [SIZE]
Tray 2 Unexpected Size [SIZE]
Misprint
Top Detect Error
Top Sensor Error
DC Controller Error
59.4 Error
Output Bin Full
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Replace Cartridge
Close doors/covers
Insufficient memory
Manual feed
Non-HP print cartridge installed
Unauthorized supply installed
Paper out
Printer mispick
Remove jam
Unexpected paper size
Select one or more formats for the alert under Show the alert:
A pop-up message
A system tray icon
A desktop alert
NOTE Click Apply to make the changes take effect.
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Set up E-mail Alerts
Use the Set up E-mail Alerts screen to set up e-mail alerts for the HP Color LaserJet 2700 printer.
Figure 2-13 Set up E-mail Alerts screen (1 of 2)
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Figure 2-14 Set up E-mail Alerts screen (2 of 2)
E-mail messages can be sent about the supplies status of or events (such as a jam) related to the HP Color LaserJet 2700 printer. Select the specific events about which you want notification.
Use the following procedure to activate this feature:
1. Type in a valid e-mail address. Up to two e-mail addresses can be configured to receive messages
for each event.
2. Select the events for which you want notification.
3. Configure the SNMP e-mail server that will be used to send the e-mail message.
4. Click Apply to make the changes take effect.
To ensure that the correct e-mail addresses have been used and that the SNMP server information is valid, click the Test E-mail Settings button.
Software description
Help folder
The Help folder contains the following sub-folders:
Troubleshooting
Animated Demonstrations
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User Guide
All of the content in the Help folder is static HTML content, except for the animated demonstrations. This content contains hyperlinks, and Next and Previous buttons, that can be used to navigate through the various sections of the Help content.
Troubleshooting
Figure 2-15 Troubleshooting sub-folder
The following options are available on the Troubleshooting screen:
Troubleshooting. Click this button to open the Troubleshooting chapter of the HP Color LaserJet
2700 series User Guide.
Print. Click this button to print the Print Quality Troubleshooting pages
Print Basic Colors. Click this button to print a single page of basic color palette options.
View Custom Colors. Click this button to explore the basic and custom printer color palette
options.
Print Page and Clean. Follow the on-screen directions to clean the printer paper path.
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Animated Demonstrations
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Figure 2-16 Animated Demonstrations screen
Click the links on the Animated Demonstrations screen to view animated demonstrations about removing jams.
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User Guide
Figure 2-17 HP Color LaserJet 2700 series User Guide
Click the User Guide screen to see the HP Color LaserJet 2700 series User Guide.
Click the Interactive User Guide button to open the user guide in a .CHM version. This view is
similar to a Web-page format.
Click the Printer-Friendly User Guide button to open a .PDF version of the user guide. Opening
the document in this view might require downloading the Adobe Acrobat reader. For more information, see the following Web site:
Device Settings folder
The Device Settings folder contains the following sub-folders:
Device Information
Paper Handling
Printing
PCL5c
PostScript
Print Quality
www.adobe.com
Print Density
Paper Types
Extended Print Modes screen
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System Setup
Service
Save/Restore Settings
Password
Device Information
Use the Device Information screen to add or change information about the HP Color LaserJet 2700 printer.
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Figure 2-18 Device Information screen
NOTE Click Apply to make any changes take effect.
Paper Handling
Use the Paper Handling screen to change the paper-handling defaults for the HP Color LaserJet 2700 printer.
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Figure 2-19 Paper Handling screen
Printing
Use the Printing screen to change the printing defaults for the HP Color LaserJet 2700 printer.
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PCL5c
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Figure 2-20 Printing screen
Use the PCL5c screen to change the PCL defaults for the HP Color LaserJet 2700 printer.
Figure 2-21 PCL5c screen
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NOTE Click Apply to make any changes take effect.
PostScript
Use the HP postscript emulation screen to change the postscript emulation defaults for the HP Color LaserJet 2700 printer.
Figure 2-22 PostScript screen
Print Quality
Use the Print Quality screen to change the print-quality defaults for the HP Color LaserJet 2700 printer.
NOTE Click Apply to make the changes take effect.
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Figure 2-23 Print Quality screen
Print Density
Use the settings on the Print Density page to adjust the amount toner the HP Color LaserJet 2700 printer uses for images, pages, and documents.
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Figure 2-24 Print Density page
The Print Density page contains the following settings:
Contrasts. Contrast is the density difference between light (highlight) and dark (shadow) colors.
To increase the difference between light and dark colors (equivalent to a negative highlight adjustment and a positive shadow adjustment), use a positive contrast setting. To decrease the difference between light and dark colors (equivalent to a positive highlight adjustment and a negative shadow adjustment), use a negative contrast setting.
Highlights. Highlight colors are colors near white. To make highlight colors darker, use a positive
highlight setting. To make highlight colors lighter use a negative highlight setting. This adjustment does not affect midtone or shadow colors.
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Paper Types
Use the Paper Types screen to configure the standard print modes that correspond to the various paper types.
Midtones. Midtone colors are about halfway between white and solid density. To make midtone colors darker, use a positive midtone setting, and to make midtone colors lighter use a negative highlight setting. This adjustment does not affect highlight or shadow colors.
Shadows. Shadow colors are colors near solid density. To make shadow colors darker, use a positive shadow setting. To make shadow colors lighter use a negative shadow setting. This adjustment does not affect highlight or midtone colors.
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Figure 2-25 Paper Types screen
A print mode is a special setting that controls the print speed and the fuser temperature of the printer. The product speed and fuser temperature are adjusted to match the print mode selected, which can result in better print quality when printing on certain media types.
NOTE Not all of the paper types listed in the driver can be adjusted on the Paper Types screen.
The following table shows the paper types that the HP Color LaserJet 2700 printer supports and the default fuser mode for each type.
Table 2-2 Standard print modes
Standard print modes Extended print modes Color tables Sensor correlation
prefix
Normal Mode None Plain PlainFull Plain, Color,
Default paper types
Preprinted,
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Table 2-2 Standard print modes (continued)
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Standard print modes Extended print modes Color tables Sensor correlation
Heavy Mode None Plain PlainHalf Heavy, Bond
Cardstock Mode None Plain PlainHalf Cardstock
Light Mode None Plain PlainFull Light
Light Glossy Mode None Glossy Glossy Glossy
Glossy Mode None Glossy Glossy Heavy Glossy
Heavy Glossy Mode None Glossy Glossy HP Premium Plus
Tough Paper Mode None Glossy Glossy Tough Paper
Transparency Mode None OHT Glossy Transparency
Label Mode None Plain PlainHalf Labels
Extended Print Modes screen
The Extended Print Modes screen is available to control the extended print modes for the HP Color LaserJet 2700 printer. To gain access to this screen, Press Ctrl + Alt + Shift on the computer keyboard, and then click the printer name in the Devices pane of the HP ToolboxFX. The following screen appears:
prefix
Default paper types
Prepunched, Recycled, Letterhead
Photo
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Figure 2-26 Extended Print Modes screen (1 of 2)
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Figure 2-27 Extended Print Modes screen (2 of 2)
Check the Restore modes box and then click Apply to restore the print modes of the HP Color LaserJet 2700 printer to the original factory defaults.
NOTE Click Apply to make the changes take effect.
If you do not want to save changes made to the print mode settings, click Refresh rather than Apply.
The Extended Print Modes screen contains a Media Types section and an Optimize sections.
Media Types
The Media Types section of the Print Modes screen contains options to modify the engine print mode separately for each media type in the driver. Only one selection can be made for each control. The following controls are available:
Fusing. The fuser temperature control in the engine is a complex algorithm that is based on the
print mode and print- duty cycle. An “increase” or “decrease” in fuser temperature means that the fuser control algorithm increases or decreases the current temperature target by some amount, which depends on media type and other factors.
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The following settings are available for the Fuser control:
Light Rough Paper. This setting changes the optimum fusing temperature to 1/2 speed for
light and rough paper (such as Neenah Bond 16 lb.) This setting can help prevent paper curl and poor fixing performance for these kinds of paper.
4mm Transparency. This setting puts the engine in a lower temperature environment, which
is appropriate when PQ defects are observed with 4mil OhT.
Less Fusing/More Fusing (- 1, +1). These settings allow the user to adjust the fuser
temperature up or down one level. Use this setting to find the best balance for the print job when other adjustments are insufficient.
Transfer. The transfer bias voltage control in the engine is a complex algorithm that is based on
the print mode, toner cartridge, and humidity. An “increase” or “decrease” in transfer bias means that the transfer control algorithm increases or decreases the transfer bias by some amount, which depends on media type and other factors. The following settings are available for the Transfer control.
The following settings are available for the Transfer control.
Humid Transparency. This setting is appropriate for printers that are in an environment with
high humidity. It sets OhT as Print mode and also shows PQ failure.
Humid Tough Paper. This setting is appropriate for printers that are in an environment with
high humidity. It sets Glossy Film as Print mode and it also shows PQ failure.
Software description
High Resistivity. This setting is appropriate for printers that are in an environment with low
humidity. It shows PQ defects with high resistive paper.
Less/More transfer ( -1, +1). These settings provide one level of decreased transfer bias
voltage and one level of increased transfer bias voltage if the other adjustments are insufficient. Try adjusting these settings to find the best balance for the print job. In extreme case (very dry or very wet), low transfer current defects and high transfer current defects can overlap; that is, a defect-free setting might be impossible. These adjustments can help find the best operating point.
Duplex Transfer. Paper becomes much drier and develops a higher resistivity after it has printed
on the first side and has passed through the fuser. The changes to the paper can result in transfer defects on the second side of the paper. To help prevent this situation, the printer engine uses different transfer bias settings for printing on the second side of the paper.
The following settings are available for the Duplex Transfer control.
Humid Tough Paper. This setting is appropriate when the printer is in an environment with
high humidity. It sets Glossy Film as Print mode and it also shows PQ failure.
High Resistivity. This setting is appropriate for printers that are in an environment with low
humidity. It shows PQ defects with high resistive paper.
Less/More transfer ( -1, +1) . These settings provide one level of decreased transfer bias
voltage and one level of increased transfer bias voltage if the other adjustments are insufficient. Try adjusting these settings to find the best balance for the print job. In extreme case (very dry or very wet), low transfer current defects and high transfer current defects can overlap; that is, a defect-free setting might be impossible. These adjustments can help find the best operating point.
Optimize section
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The Optimize settings are applied to all media printed depending on the engine’s internal tables. The following controls are available:
CaC03 Paper. Select this option when feeding the printer CaC03 paper.
Talc Paper. Select this option when feeding the printer talc paper.
Background 1. Select this option when background occurs all over the page.
Background 2. Select this option when the background of the paper shows fine vertical streaks.
Transparency. Select this option when OHT curl occurs.
Registration. Select this option when color misregistration occurs.
Long Paper. Select this option when curl develops on legal size paper .
Pre-rotation. Select this option when horizontal streaks occur in the drum rotation cycle.
Re-transfer. Select this option when retransfer occurs.
Fuser Temp. Select this option when fuser hot offset occurs.
Tray 1 ETB with OPC-ETB same speed. Select this option to start the ETB cleaning cycle at the
end of each printing job. This setting puts the ETB rotating at a speed of 100% and the OPC rotating speed at 100%. This helps avoid the risk of cleaning blade failure that can occur when the ETB and OPC are set at different speeds. The time of ETB cleaning is T.B.D. sec longer, and extra T.B.D cycles or OPC rotation are required.
System Setup
Use the System Setup screen to change the system defaults for the HP Color LaserJet 2700 printer.
Belt Contact. Select this option to help improve poor paper feed performance while printing in
monochrome mode.
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Figure 2-28 System Setup screen
The following Jam recovery settings are available:
Auto (default)
On
Off
The following Auto continue settings are available:
On
Off (default)
Set the Connection time-out (I/O) setting to any value from 5 to 7200 seconds.
The following Fast first page out settings are available:
On (default)
Off
Software description
Set the Cartridge low threshold setting to any value from 1 to 20%. The Cartridge low threshold option sets the percentage threshold that triggers a toner low alert in the HP ToolboxFX.
NOTE Click Apply to make the changes take effect.
Service
Use the Service screen to start the cleaning mode procedure on the HP Color LaserJet 2700 printer.
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Figure 2-29 Service screen
During the printing process, paper, toner, and dust particles accumulate inside the printer. Over time, this buildup can cause print-quality problems such as toner specks or smearing. Click Start to run the cleaning mode procedure on the HP Color LaserJet 2700 printer.
Save/Restore Settings
Use the Save/Restore Settings screen to save all of the device settings to a file on the computer. The settings that have been saved into the HP Color LaserJet 2700 printer can also be loaded from this screen.
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Password
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Figure 2-30 Save / Restore Settings screen
When you click Save, the Save as dialog box might be hidden. Look behind the browser window or on the taskbar.
Settings that were saved from a previous HP product cannot be restored. Only settings that were saved from an HP Color LaserJet 2700 printer can be restored.
NOTE The HP ToolboxFX will not function until settings have been fully loaded and the HP Color
LaserJet 2700 control panel returns to the Ready state.
Use the Password screen to set a password for the HP Color LaserJet 2700 printer.
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Figure 2-31 Password screen
Network administrators can set user passwords to protect network settings. After a password is set, only users who know the password have access to certain pages within HP ToolboxFX. If a password has been set, users are prompted to type the password. If the typed-in password matches the password stored in the printer, users can navigate through the password protected screens and make changes to the settings.
If the password is lost or forgotten, the factory settings for the HP Color LaserJet 2700 must be restored and a new password assigned.
NOTE Click Apply to make the changes take effect.
The following HP ToolboxFX features become locked when a password is set:
Shop for Supplies button
HP Instant Support link
Systems Settings pages
Print settings pages
Network Settings pages
Event Log page
Network Settings folder
The Network Settings folder is only available with a network installation. This folder is not available when the printing-system software is installed through a USB connection.
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The HP Color LaserJet 2700n model printers contain onboard networking support. This printer model does not require the use of an external Jetdirect box for network connectivity. Use Network Settings options to configure the network settings for the HP Color LaserJet 2700n model printer.
NOTE The HP Color LaserJet 2700 model printer does not contain onboard networking support
for TCP/IP. It requires the use of an external Jetdirect box for network connectivity. The HP Color LaserJet 2700 model printer provides print-only support for the following external Jetdirect print servers:
- en3700
- ew2400
- 175x/310x
See the HP Color LaserJet 2700 Advanced Network Reference Guide for more information about the settings in the Network Settings folder.
For network installations, HP ToolboxFX communicates with the HP Color LaserJet 2700 printer by using the network settings that appear on the following Network Settings sub-folder screens:
IP Configuration
Advanced
SNMP
Software description
Network Summary
IP Configuration
The IP Configuration screen shows the settings for basic TCP/IP network configuration. After changing these settings, click Apply to make the changes take effect. The printer restarts after changing these settings.
CAUTION Changing network settings can cause communication problems between
HP ToolboxFX and the HP Color LaserJet 2700 printer.
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Figure 2-32 IP Configuration screen
When the HP Color LaserJet 2700 printer is installed through the network, the IP Configuration screen shows the printer host name and domain.
By default, the HP Color LaserJet 2700 printer uses automatic IP configuration and DNS Server. Use this screen to configure the TCP/IP address and DNS server manually.
The following IP Address Configuration options are available:
Automatic IP. This option is selected by default. It causes the printer to obtain a TCP/IP address
from a Dynamic Host Configuration Protocol (DHCP) server, BOOTP server, or AUTOIP.
Manual IP. Select Manual IP to manually specify an Internet Protocol (IP) address (also known as
a static IP address). If this option is selected, type in the computer's IP address in the IP address, Subnet mask, and Default gateway fields.
The following DNS Address Configuration options are available:
Automatic DNS Server. This option is selected by default. It causes the printer to automatically
obtain network addresses for DNS servers from the network. If this option is selected, a DHCP server will provide this information.
Manual DNS Server. Select this option to manually specify network addresses for DNS servers
used by the computer. If this option is selected, type in the IP address for the DNS server in the
Preferred DNS server field. Contact the network administrator if the IP address is not known.
Alternate DNS server. Use this server if the DNS server specified in Preferred DNS server is
unavailable. Type in the computer's IP address for the alternate or secondary DNS server.
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Advanced
NOTE Click Apply to make the changes take effect.
Use the Advanced screen to set advanced networking features for the HP Color LaserJet 2700 printer.
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Figure 2-33 Advanced Network Settings screen
The following table shows the options and settings that are available for the Advanced screen.
Table 2-3 Advanced Network Settings options and settings
Option Settings
Enabled Features
Link Speed and Duplex
Automatic Crossover
LPD Printing (enabled by default)
HP SLP Discovery (enabled by default)
Auto negotiation (default setting)
Manual negotiation
Link speed: 10 megabits per second (Mbps) or 100
Mbps
Duplex: Full or Half
Enable (default)
Disable
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NOTE Click Apply to make the changes take effect.
SNMP
Use the SNMP screen to set SNMP networking features for the HP Color LaserJet 2700 printer.
Figure 2-34 SNMP screen
The following options are available on the SNMP screen:
Enable SNMP v1 read-write access. Select this option to enable SNMP v1 agents on the printer.
Custom community names can be configured to control management access to the HP Color LaserJet 2700 printer. These community name settings appear on the lower half of the screen.
Set Community name: Type the SNMP Set Community Name (password) to allow SNMP
information to be configured (or written) on the printer.
Confirm Set Community name: Retype the SNMP Set Community Name (password) to
allow SNMP information to be configured (or written) on the printer.
Get Community name: Type the SNMP Get Community Name (password) to allow SNMP
information to be read from the printer.
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Enable SNMP v1 read-only access (uses “public” for the Get Community value). Select this
option to enable the SNMP v1 agents on the HP Color LaserJet 2700 printer, but limit access to read-only. Write-access is disabled. The default Get Community name "public" is automatically enabled.
Disable SNMP v1. Select this option to disable the SNMP v1 agents on the HP Color LaserJet 2700
printer, which is recommended for secure environments. If SNMP v1 is disabled, some port monitors or discovery utilities might not operate properly.
NOTE Click Apply to make the changes take effect.
Network Summary
Confirm Get Community name: Retype the SNMP Get Community Name (password) to
allow SNMP information to be read from the printer.
Disable SNMP v1 default Get Community name of “public”. Select this option to disable the default Get community name "public". After selecting this option, type the values in the Get Community name and Confirm Get Community name fields.
The Network Summary screen provides an overview of the network settings that are enabled for the HP Color LaserJet 2700 printer.
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Figure 2-35 Network Summary screen
The settings appear under the following headings:
Network Hardware Configuration
Enabled Features
TCP/IP
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SNMP
Network Statistics

Other screens

The following table lists screens that are also available through the HP ToolboxFX.
Screen Access
About HP ToolboxFX screen Click the HP logo that appears in the upper-left corner of the
HP Instant Support Click the HP Instant Support link in the Other Links box that
Product Support screen Click the Product Support link in the Other Links box that
Product Registration screen Click the Product Registration link in the Other Links box
Supplies Ordering screen Click the Supplies Ordering link in upper-right corner of the
About HP ToolboxFX dialog box
HP ToolboxFX screens.
appears on all HP ToolboxFX and HP EWS screens.
appears on all HP ToolboxFX and HP EWS screens.
that appears on all HP ToolboxFX and HP EWS screens.
HP ToolboxFX screens.
Software description
Click the HP logo in the HP ToolboxFX heading banner on any HP ToolboxFX screen to gain access to the About HP ToolboxFX dialog box. This dialog box shows the software version number and a copyright notice. This dialog box also shows the version number for each HP ToolboxFX product that is installed.
Figure 2-36 HP ToolboxFX dialog box
HP Instant Support
Click HP Instant Support to access self-help based on information sent from the product to the HP Web site. The help includes recommendations for troubleshooting, firmware upgrades, and reference documentation that is customized to respond to the most recent events that have occurred on the HP Color LaserJet 2700 printer.
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Product Support
Select Product Support to get to a Web page with links to online support for the HP Color LaserJet 2700 printer.
Product Registration
The Product Registration link connects to a Web page to register the HP Color LaserJet 2700 printer.
Figure 2-37 Product Registration screen
Supplies Ordering
The Supplies Ordering link connects to a Web page that can be used to order supplies online. The supplies do not come from HP, but from a choice of resellers. The HP Color LaserJet 2700 printer supplies are pre-selected. Use the options on this screen to change quantities or order additional items. The selected items are dropped into the shopping cart, ready for checkout. This process ensures that the correct supplies are ordered through the selected reseller.
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HP Embedded Web Server

The HP Embedded Web Server (HP EWS) is a Web-based program that allows users to control settings on the HP Color LaserJet 2700n model printer through the Web browser. The HP EWS can only be accessed if the HP Color LaserJet 2700n printer is installed through a network rather than a USB connection.
To access the HP EWS, open a Web browser and type the printer IP address in the address bar.
The printer IP address is documented on a configuration page. Print a configuration page by following these steps on the printer control panel.
1. Make sure the control panel heading reads Ready. (If the printer control panels does not read
Ready, press the square orange X button on the right of the printer control panel window.)
2. Use the arrow key to scroll to Main menu/Reports.
3. Press OK.
4. Use the arrow key to scroll to Reports/Config report.
5. Press OK. The configuration page will print.
6. Find the IP address on the printed sheet beneath the Product Settings heading.
The following tabs are available in the HP EWS:

Status tab

Use the Status tab to access and print detailed information regarding device and supply status, device configuration, network configuration, and usage.
The Status tab contains the following pages:
Software description
Status tab
Settings tab
Password page
Networking tab
NOTE The Networking tab appears only for the HP Color LaserJet 2700n, which comes
standard with onboard networking capabilities.
Device Status
Supplies Status page
Device Configuration page
Network Summary page
Print Info Pages
Color Usage Job Log
Event Log page
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Device Status
The Device Status page shows device status messages from the device. The Device Status page also contains some pertinent printer information and device settings.
Figure 2-38 HP EWS – Device Status page
Supplies Status page
The Supplies Status page shows the status of all of the printer supplies, including the black, cyan, magenta, and yellow print cartridges.
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Figure 2-39 HP EWS – Supplies Status page
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Device Configuration page
The Device Configuration page shows the values of all of the settings that are available in the printer. The contents of this page are consistent with the configuration page that the firmware generates.
Figure 2-40 HP EWS – Device Configuration page (1 of 2)
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Figure 2-41 Device Configuration page (2 of 2)
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Network Summary page
The Network Summary page contains information about the network and its enabled features.
Figure 2-42 HP EWS – Network Summary page (1 of 2)
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Figure 2-43 HP EWS Network Summary page (2 of 2)
Print Info Pages
Use the Print Info Pages page to print the internal special pages the device generates. The following information pages are available:
PCL Font List
PCL6 Font List
PS Font List
Supplies Page
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Figure 2-44 HP EWS – Print Info Pages page
Color Usage Job Log
Click the Color Usage Job Log tab to:
Find the printer's serial number, which is listed under the Product Information subheading.
Check the number of print jobs stored, which is listed under the Usage Totals subheading. The
log also includes information about how much color the printer has used.
Delete the currently stored Color Usage Job Log information by selecting the Clear Job Log option.
Figure 2-45 Color Usage Job Log page
Event Log page
Use the Event Log page to track the events that occur on the printer.
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Figure 2-46 HP EWS – Event Log page

Settings tab

Use the Settings tab to view and change settings for the following features:
Device Information page
Paper Handling page
Printing page
PCL5c page
PostScript page
Print Quality page
Print Density page
Paper Types page
System Setup page
Service page
Device Information page
The Device Information page contains identifying information about the printer:
Device Description. This field shows the version of the HP Color LaserJet 2700 printer that is
installed (that is, whether it is the HP Color LaserJet 2700 or the HP Color LaserJet 2700n).
Asset Number. Use this field to assign an identifying asset control number to the printer.
Company Name.
Software description
Contact Person.
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Figure 2-47 HP EWS – Device Information page
Paper Handling page
Use this page to configure the paper-handling settings for the printer. Change the default settings by clicking the blue arrow next to each option and highlighting the selection.
Figure 2-48 HP EWS – Paper Handling page
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Printing page
Use this page to change the printing defaults for the printer.
Figure 2-49 HP EWS – Printing page
PCL5c page
Use the PCL5c page to change font information and form length.
Figure 2-50 HP EWS – PCL5c page
PostScript page
Use the PostScript page to change the Print PS Errors option.
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Figure 2-51 HP EWS – PostScript page
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Print Quality page
Use the Print Quality page to change the print quality defaults for the printer.
Figure 2-52 HP EWS – Print Quality page
Print Density page
Use the Print Density page to control the print density of each print cartridge on the printer.
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Figure 2-53 HP EWS – Print Density page
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Paper Types page
Use the Paper Types page to set the default paper type settings for the printer.
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Figure 2-54 HP EWS – Paper Types page
System Setup page
Use the System Setup page to change settings on the printer such as Jam Recovery and Auto Continue.
Figure 2-55 HP EWS – System Setup page
Service page
Use the Service page to start the cleaning mode procedure on the printer.
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Figure 2-56 HP EWS — Service page

Password page

Use this page to set or change the Administrator password.
Figure 2-57 HP EWS – Password page

Networking tab

Use the Networking tab to view and change settings for the network connection and communication with the printer. The following pages are available:
Software description
IP Configuration page
Advanced page
Bonjour (or Rendezvous) page
SNMP page
Network Summary page
NOTE The Networking tab appears only for the HP Color LaserJet 2700n model, which comes
standard with onboard networking capabilities.
IP Configuration page
Use the IP Configuration page to configure the IP address and host and domain names for the printer.
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Figure 2-58 HP EWS – IP Configuration page
Advanced page
Use the Advanced page to configure the enabled settings and other settings, such as link speed, for the printer.
Figure 2-59 HP EWS – Advanced page
Bonjour (or Rendezvous) page
Use the Bonjour (or Rendezvous) page to enable or disable the Bonjour settings for the printer.
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