Hp LASERJET 2700 Software Technical Reference
HP Color LaserJet 2700 Printer
Software Technical Reference
HP Color LaserJet 2700 Printer
Software Technical Reference
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Edition 1, 10/2006
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Table of contents
1 Purpose and scope
Introduction ........................................................................................................................................... 1
Software technical reference overview ................................................................................................. 2
Device features .................................................................................................................................... 4
Printing-system software ...................................................................................................................... 5
System requirements ........................................................................................................... 5
Microsoft Windows .............................................................................................. 6
Linux .................................................................................................................... 6
UNIX® ................................................................................................................. 6
Operating-system support .................................................................................................. 7
Standalone drivers .............................................................................................. 7
Print driver support in other operating systems ................................................... 7
Availability ........................................................................................................................... 8
Printing-system software on the Web ................................................................. 9
In-box printing-system software CDs .................................................................. 9
Windows partition ............................................................................. 10
CD versions ...................................................................................... 10
HP LaserJet documentation ............................................................................................................... 15
2 Software description
Introduction ......................................................................................................................................... 19
MS Windows printing-system software .............................................................................................. 20
HP LaserJet print drivers ................................................................................................... 21
HP Extended Capabilities ................................................................................................................... 23
The HP ToolboxFX ............................................................................................................................. 24
HP ToolboxFX Overview ................................................................................................... 24
System requirements ......................................................................................................... 25
Key features ....................................................................................................................... 25
Select the best print driver ................................................................................ 21
Complete LaserJet printing system .................................................. 21
HP PCL 6 Unidriver .......................................................................... 21
PS Emulation Unidriver .................................................................... 21
HP universal print driver ................................................................... 22
Starting the HP ToolboxFX ............................................................................... 24
Structure ............................................................................................................ 24
Opening screen ................................................................................................. 25
HP device pop-up alert messages .................................................................... 25
System-tray icon alert ....................................................................................... 26
Desktop alert ..................................................................................................... 27
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E-mail alert ........................................................................................................ 27
The HP ToolboxFX folders ................................................................................................ 27
Status folder ...................................................................................................... 28
Device Status ................................................................................... 28
Supplies Status ................................................................................. 29
Device Configuration ........................................................................ 29
Network Configuration ...................................................................... 31
Print Info Pages ................................................................................ 32
Color Usage Job Log ........................................................................ 33
Event Log ......................................................................................... 34
Alerts folder ....................................................................................................... 35
Set up Status Alerts .......................................................................... 35
Set up E-mail Alerts .......................................................................... 38
Help folder ......................................................................................................... 39
Troubleshooting ................................................................................ 40
Animated Demonstrations ................................................................ 41
User Guide ....................................................................................... 42
Device Settings folder ....................................................................................... 42
Device Information ............................................................................ 43
Paper Handling ................................................................................. 43
Printing ............................................................................................. 44
PCL5c ............................................................................................... 45
PostScript ......................................................................................... 46
Print Quality ...................................................................................... 46
Print Density ..................................................................................... 47
Paper Types ..................................................................................... 49
Extended Print Modes screen .......................................................... 50
System Setup ................................................................................... 54
Service .............................................................................................. 55
Save/Restore Settings ...................................................................... 56
Password .......................................................................................... 57
Network Settings folder ..................................................................................... 58
IP Configuration ................................................................................ 59
Advanced .......................................................................................... 61
SNMP ............................................................................................... 62
Network Summary ............................................................................ 63
Other screens .................................................................................................................... 65
About HP ToolboxFX dialog box ....................................................................... 65
HP Instant Support ............................................................................................ 65
Product Support ................................................................................................ 66
Product Registration .......................................................................................... 66
Supplies Ordering ............................................................................................. 66
HP Embedded Web Server ................................................................................................................ 67
Status tab ........................................................................................................................... 67
Device Status .................................................................................................... 68
Supplies Status page ........................................................................................ 68
Device Configuration page ................................................................................ 70
Network Summary page .................................................................................... 72
Print Info Pages ................................................................................................. 73
Color Usage Job Log ........................................................................................ 74
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Event Log page ................................................................................................. 74
Settings tab ........................................................................................................................ 75
Device Information page ................................................................................... 75
Paper Handling page ........................................................................................ 76
Printing page ..................................................................................................... 77
PCL5c page ...................................................................................................... 77
PostScript page ................................................................................................. 77
Print Quality page .............................................................................................. 78
Print Density page ............................................................................................. 78
Paper Types page ............................................................................................. 79
System Setup page ........................................................................................... 80
Service page ..................................................................................................... 80
Password page .................................................................................................................. 81
Networking tab ................................................................................................................... 81
IP Configuration page ....................................................................................... 81
Advanced page ................................................................................................. 82
Bonjour (or Rendezvous) page ......................................................................... 82
SNMP page ....................................................................................................... 83
Network Summary page .................................................................................... 83
3 Install Microsoft Windows printing-system components
Introduction ......................................................................................................................................... 87
Installation overview .......................................................................................................................... 88
Installation options .............................................................................................................................. 89
Microsoft Windows installation for direct connections ....................................................... 89
Microsoft Windows installation for networked computers .................................................. 91
Installing the print drivers through Microsoft Windows Add-Printer Wizard or Plug-and-
Play .................................................................................................................................... 91
Add-Printer Wizard installation for network connections ................................... 91
Plug-and-Play installation for direct connections .............................................. 93
Minimum installation of print drivers from the printing-system
CD ................................................................................................... 93
Plug-and-Play Installation for installing print drivers ........................ 94
Setting up Microsoft Windows Sharing (peer-to-peer networking) .................................... 94
Setting up the Microsoft Windows 2000 host computer .................................... 95
Setting up the host computer running Microsoft Windows XP or
Microsoft Windows Server 2003 ....................................................................... 95
Setting up the client computers ......................................................................... 95
Installation dialog box options for Microsoft Windows 2000, Microsoft Windows XP, and Microsoft
Windows 2003 .................................................................................................................................... 98
4 HP PCL 6 and PS emulation unidrivers for MS Windows
Introduction ....................................................................................................................................... 123
Access to drivers .............................................................................................................................. 124
Printing Preferences driver tabs ...................................................................................... 124
Properties driver tabs ....................................................................................................... 125
Help system ..................................................................................................................................... 126
“What's this?” Help ........................................................................................................... 126
Context-sensitive Help ..................................................................................................... 126
Constraint messages ....................................................................................................... 126
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HP Postscript 3 Emulation Unidriver support .................................................................................. 128
Advanced tab features .................................................................................................................... 129
Paper/Output settings ...................................................................................................... 131
Copy Count setting ......................................................................................... 131
Graphic settings ............................................................................................................... 13 2
Image Color Management settings (HP PCL 6 Unidriver and PS Emulation
Unidriver only) ................................................................................................. 132
TrueType Font settings ................................................................................... 133
Document Options ........................................................................................................... 133
Advanced Printing Features ............................................................................ 133
Print Optimizations (HP PCL 6 Unidriver and
HP PCL 6 Black and White Driver only) .......................................................... 133
PostScript Options (PS Emulation Unidriver only) .......................................... 133
PostScript Output option ................................................................. 134
TrueType Font Download option .................................................... 135
PostScript Language Level ............................................................. 135
Send PostScript Error Handler ....................................................... 135
Printer Features .............................................................................................. 135
Print All Text as Black ..................................................................... 135
Send TrueType as Bitmap (HP PCL 6 Unidriver and
HP PCL 6 Black and White Driver only) ........................................ 135
Raster Compression (HP PCL 6 Unidriver only) ............................ 136
Layout Options ................................................................................................ 136
Paper/Quality tab features ................................................................................................................ 137
Print Task Quick Sets ...................................................................................................... 139
Default Print Settings ...................................................................................... 140
User Guide Print Settings ............................................................................... 140
Type new Quick Set name here ...................................................................... 140
Paper Options group box ................................................................................................. 141
Size is: drop-down menu ................................................................................. 141
Use Different Paper/Covers check box ........................................................... 142
Source Is: drop-down menu ............................................................................ 142
Type is: drop-down menu ................................................................................ 143
Use Different Paper/Covers options ................................................................ 144
Front Cover and Back Cover options ............................................. 144
First Page, Other Pages, and Last Page options ........................... 146
Document preview image ................................................................................................ 146
Print Quality group box (HP PCL 6 Unidriver and PS Emulation Unidriver only) ............. 147
Print Quality drop-down menu ......................................................................... 147
HP Digital Imaging (PCL 6 unidriver only) ....................................................... 147
Effects tab features .......................................................................................................................... 149
Print Task Quick Sets ...................................................................................................... 150
Resizing Options group box ............................................................................................. 150
Actual Size setting ........................................................................................... 150
Print Document On setting ............................................................................. 150
Scale to Fit option .......................................................................................... 150
% of Normal Size option ................................................................................. 151
Document preview image ................................................................................................ 151
Watermarks group box .................................................................................................... 152
Current watermarks ......................................................................................... 153
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Watermark message ....................................................................................... 154
Message angle ................................................................................................ 154
Font attributes ................................................................................................. 154
Name drop-down menu .................................................................. 155
Color drop-down menu ................................................................... 155
Shading drop-down menu .............................................................. 156
Size spin box .................................................................................. 156
Style drop-down menu .................................................................... 156
Default settings ............................................................................... 156
Finishing tab features ....................................................................................................................... 157
Print Task Quick Sets ...................................................................................................... 158
Document Options ........................................................................................................... 158
Print on Both Sides (Manually) check box ..................................................... 159
Manually printing on both sides ...................................................... 159
Flip Pages Up option ....................................................................................... 161
Booklet layout drop-down menu ...................................................................... 162
Book and booklet printing ............................................................... 162
Printing a booklet ............................................................................ 162
Printing a book ................................................................................ 163
Pages per Sheet drop-down menu ................................................................. 163
Print Page Borders check box ......................................................................... 163
Page Order drop-down menu .......................................................................... 163
Document preview image ................................................................................................ 164
Orientation group box ...................................................................................................... 164
Portrait option button ....................................................................................... 164
Landscape option button ................................................................................. 165
Rotate by 180 degrees check box ................................................................... 165
Mirror Image check box (PS Emulation Unidriver only) .................................. 165
Color tab features (HP PCL 6 Unidriver and PS Emulation Unidriver only) ..................................... 166
Print Task Quick Sets ...................................................................................................... 167
Color options .................................................................................................................... 167
Automatic color settings ................................................................................................... 167
Manual color settings ....................................................................................................... 167
Text, Graphics, and Photographs settings ....................................................................... 168
Neutral Grays setting ...................................................................................... 168
Color Options ................................................................................................................... 169
Edge Control ................................................................................................... 169
RGB Color ....................................................................................................... 169
Halftone ........................................................................................................... 170
Print in Grayscale ............................................................................................................ 170
Services tab features ........................................................................................................................ 171
Device Settings tab features ............................................................................................................ 173
Form to Tray Assignment ................................................................................................ 175
Font Substitution Table .................................................................................................... 176
External Fonts (HP PCL 6 Unidriver and HP PCL 6 Black and White Driver only) .......... 176
Installing external fonts ................................................................................... 177
Removing external fonts ................................................................................. 178
Installable Options ........................................................................................................... 178
Tray 3 .............................................................................................................. 178
Allow Manual Duplexing .................................................................................. 178
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About tab features ............................................................................................................................ 182
5 Macintosh
Introduction ....................................................................................................................................... 185
Macintosh printing-system software ................................................................................................. 186
Macintosh install and uninstall instructions ...................................................................................... 190
HP Embedded Web Server (EWS) .................................................................................................. 202
Printer Memory ................................................................................................ 178
PostScript Passthrough (PS Emulation Unidriver only) .................................. 179
JPEG Passthrough (PS Emulation Unidriver only) ......................................... 179
Additional Device Settings options (PS Emulation Unidriver only) .................................. 179
Available PostScript Memory .......................................................................... 179
Output Protocol ............................................................................................... 180
Send CTRL-D Before Each Job ....................................................................................... 180
Send CTRL-D After Each Job .......................................................................................... 180
Convert Gray Text to PostScript Gray ............................................................................. 180
Convert Gray Graphics to PostScript Gray ...................................................................... 180
Add Euro Currency Symbol to PostScript Fonts .............................................................. 180
Job Timeout ..................................................................................................................... 180
Wait Timeout .................................................................................................................... 181
Minimum Font Size to Download as Outline .................................................................... 181
Maximum Font Size to Download as Bitmap ................................................................... 181
Hardware requirements ................................................................................................... 186
Operating-system support ............................................................................................... 186
Availability ........................................................................................................................ 186
Printing-system software on the Web ............................................................. 187
Printing-system software ................................................................ 187
Software component availability ..................................................... 187
In-box printing-system software CDs .............................................................. 187
Macintosh partition ......................................................................... 188
CD versions .................................................................................... 188
Macintosh component descriptions ................................................................................. 190
HP LaserJet PPDs .......................................................................................... 190
PDEs ............................................................................................................... 190
HP Embedded Web Server ............................................................................. 191
Install notes (Readme file) .............................................................................. 191
Online help ...................................................................................................... 191
Install the Macintosh printing system ............................................................................... 191
General installation for Macintosh operating systems ..................................... 191
Detailed Mac OS X installation ........................................................................ 192
Main Install dialog sequence .......................................................... 192
Printer setup .................................................................................................... 196
Set up a printer .............................................................................. 196
Troubleshooting the printer setup ................................................... 201
Uninstall the Macintosh printing system .......................................................................... 202
Access to the HP EWS .................................................................................................... 203
Status tab ......................................................................................................................... 204
Device Status .................................................................................................. 204
Supplies Status page ...................................................................................... 205
Device Configuration page .............................................................................. 207
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Settings tab ...................................................................................................................... 212
Networking tab ................................................................................................................. 217
6 Engineering Details
Introduction ....................................................................................................................................... 223
Troubleshooting ................................................................................................................................ 224
Basic troubleshooting checklist ........................................................................................ 224
Troubleshooting tools ...................................................................................................... 225
Uninstall ............................................................................................................................................ 227
Uninstall methods ............................................................................................................ 227
Uninstall component list ................................................................................................... 227
Uninstall instructions for Microsoft Windows 2000 and Microsoft Windows XP .............. 227
Media attributes ................................................................................................................................ 231
Media types and sizes .................................................................................................... 231
Custom paper sizes ........................................................................................................ 233
Hewlett-Packard Color LaserJet 2700 series Printing System Install Notes .................................... 235
I. INTRODUCTION .......................................................................................................... 235
II. LATE-BREAKING INFORMATION ............................................................................. 237
III. INSTALLATION INSTRUCTIONS .............................................................................. 238
Network Summary page .................................................................................. 210
Print Info Pages ............................................................................................... 211
Event Log page ............................................................................................... 212
Device Information page ................................................................................. 213
Paper Handling page ...................................................................................... 213
Printing page ................................................................................................... 214
PCL5c page .................................................................................................... 214
PostScript page ............................................................................................... 214
Print Quality page ............................................................................................ 215
Paper Types page ........................................................................................... 215
System Setup page ......................................................................................... 216
Service page ................................................................................................... 216
Password page ............................................................................................... 217
IP Configuration page ..................................................................................... 217
Advanced page ............................................................................................... 218
Bonjour page ................................................................................................... 218
SNMP page ..................................................................................................... 219
Network Summary page .................................................................................. 219
File to E-mail utility .......................................................................................... 225
ACCESSDENIEDUTILITY.EXE ...................................................................... 226
FixErr1714 utility ............................................................................................. 226
Purpose of this document ............................................................................... 235
Product Description ......................................................................................... 236
Who needs this software? ............................................................................... 236
Overview of the printing-system components ................................................. 236
KNOWN ISSUES AND WORKAROUNDS .................................................... 237
ISSUES FIXED ............................................................................................... 237
INSTALLATION OPTIONS ............................................................................. 238
INSTALLING SOFTWARE ON WINDOWS 2000 and XP (32-bit) .................. 239
USB INSTALLATION (Plug and Play Install) ON WINDOWS 2000 (64-bit),
WINDOWS XP (64-bit), and WINDOWS SERVER 2003 ................................ 239
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NETWORK INSTALLATION ON WINDOWS SERVER 2003 ......................... 239
INSTALLING SOFTWARE ON MACINTOSH OS 10.2.X, 10.3X, and
10.4.X .............................................................................................................. 239
UNINSTALLER ............................................................................................... 240
IV. TECHNICAL ASSISTANCE ....................................................................................... 241
V. LEGAL STATEMENTS ................................................................................................ 241
TRADEMARK NOTICES ................................................................................. 241
WARRANTY AND COPYRIGHT ..................................................................... 241
Index ................................................................................................................................................................. 243
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List of tables
Table 1-1 Software technical reference overview .............................................................................................. 2
Table 1-2 HP Color LaserJet 2700 printer features ........................................................................................... 4
Table 1-3 Software components for Windows .................................................................................................... 5
Table 1-4 Software component availability for the HP Color LaserJet 2700 printer ........................................... 8
Table 1-5 CD part numbers for the HP Color LaserJet 2700 printing-system software ................................... 11
Table 1-6 Software component localization by language, A – G ..................................................................... 12
Table 1-7 Software component localization by language H – P ....................................................................... 12
Table 1-8 Software component localization by language R – Z ....................................................................... 13
Table 1-9 User documentation availability and localization ............................................................................. 15
Table 2-1 Event alerts for HP ToolboxFX ......................................................................................................... 36
Table 2-2 Standard print modes ...................................................................................................................... 49
Table 2-3 Advanced Network Settings options and settings ............................................................................ 61
Table 4-1 Standard paper types and engine speeds ..................................................................................... 143
Table 4-2 Watermark color values ................................................................................................................. 155
Table 4-3 Page orientation ............................................................................................................................. 161
Table 5-1 Adding a printer in Macintosh operating systems .......................................................................... 192
Table 6-1 Troubleshooting checklist ............................................................................................................... 224
Table 6-2 Supported media attributes ............................................................................................................ 231
Table 6-3 Tray 1 and Tray 2 specifications .................................................................................................... 233
Table 6-4 Tray 3 specifications ...................................................................................................................... 233
Table 6-5 Specifications for manual 2-sided printing ..................................................................................... 234
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List of figures
Figure 2-1 Installation software CD browser ................................................................................................... 20
Figure 2-2 HP device alert – Load Tray 2 pop-up message ............................................................................ 26
Figure 2-3 HP Device Alert – CLOSE DOOR System Tray and Desktop pop-up message ............................ 27
Figure 2-4 Device Status screen ...................................................................................................................... 28
Figure 2-5 Supplies Status screen ................................................................................................................... 29
Figure 2-6 Device Configuration screen (1 of 2) .............................................................................................. 30
Figure 2-7 Device Configuration screen (2 of 2) .............................................................................................. 31
Figure 2-8 Network Summary screen ............................................................................................................... 32
Figure 2-9 Print Information Pages screen ....................................................................................................... 33
Figure 2-10 Color Usage Job Log screen ........................................................................................................ 34
Figure 2-11 Event Log screen .......................................................................................................................... 35
Figure 2-12 Set up Status Alerts screen .......................................................................................................... 36
Figure 2-13 Set up E-mail Alerts screen (1 of 2) .............................................................................................. 38
Figure 2-14 Set up E-mail Alerts screen (2 of 2) .............................................................................................. 39
Figure 2-15 Troubleshooting sub-folder ........................................................................................................... 40
Figure 2-16 Animated Demonstrations screen ................................................................................................. 41
Figure 2-17 HP Color LaserJet 2700 series User Guide .................................................................................. 42
Figure 2-18 Device Information screen ............................................................................................................ 43
Figure 2-19 Paper Handling screen ................................................................................................................. 44
Figure 2-20 Printing screen .............................................................................................................................. 45
Figure 2-21 PCL5c screen ............................................................................................................................... 45
Figure 2-22 PostScript screen .......................................................................................................................... 46
Figure 2-23 Print Quality screen ....................................................................................................................... 47
Figure 2-24 Print Density page ......................................................................................................................... 48
Figure 2-25 Paper Types screen ...................................................................................................................... 49
Figure 2-26 Extended Print Modes screen (1 of 2) .......................................................................................... 51
Figure 2-27 Extended Print Modes screen (2 of 2) .......................................................................................... 52
Figure 2-28 System Setup screen .................................................................................................................... 55
Figure 2-29 Service screen .............................................................................................................................. 56
Figure 2-30 Save / Restore Settings screen .................................................................................................... 57
Figure 2-31 Password screen .......................................................................................................................... 58
Figure 2-32 IP Configuration screen ................................................................................................................ 60
Figure 2-33 Advanced Network Settings screen .............................................................................................. 61
Figure 2-34 SNMP screen ................................................................................................................................ 62
Figure 2-35 Network Summary screen ............................................................................................................. 64
Figure 2-36 HP ToolboxFX dialog box ............................................................................................................. 65
Figure 2-37 Product Registration screen .......................................................................................................... 66
Figure 2-38 HP EWS – Device Status page ..................................................................................................... 68
Figure 2-39 HP EWS – Supplies Status page .................................................................................................. 69
Figure 2-40 HP EWS – Device Configuration page (1 of 2) ............................................................................. 70
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Figure 2-41 Device Configuration page (2 of 2) ............................................................................................... 71
Figure 2-42 HP EWS – Network Summary page (1 of 2) ................................................................................. 72
Figure 2-43 HP EWS Network Summary page (2 of 2) .................................................................................... 73
Figure 2-44 HP EWS – Print Info Pages page ................................................................................................. 74
Figure 2-45 Color Usage Job Log page ........................................................................................................... 74
Figure 2-46 HP EWS – Event Log page .......................................................................................................... 75
Figure 2-47 HP EWS – Device Information page ............................................................................................. 76
Figure 2-48 HP EWS – Paper Handling page .................................................................................................. 76
Figure 2-49 HP EWS – Printing page ............................................................................................................... 77
Figure 2-50 HP EWS – PCL5c page ................................................................................................................ 77
Figure 2-51 HP EWS – PostScript page .......................................................................................................... 77
Figure 2-52 HP EWS – Print Quality page ....................................................................................................... 78
Figure 2-53 HP EWS – Print Density page ...................................................................................................... 79
Figure 2-54 HP EWS – Paper Types page ...................................................................................................... 80
Figure 2-55 HP EWS – System Setup page .................................................................................................... 80
Figure 2-56 HP EWS — Service page ............................................................................................................. 81
Figure 2-57 HP EWS – Password page ........................................................................................................... 81
Figure 2-58 HP EWS – IP Configuration page ................................................................................................. 82
Figure 2-59 HP EWS – Advanced page ........................................................................................................... 82
Figure 2-60 HP EWS – Bonjour (or Rendezvous) page ................................................................................... 83
Figure 2-61 HP EWS – SNMP page ................................................................................................................ 83
Figure 2-62 HP EWS – Network Summary page (1 of 2) ................................................................................. 84
Figure 2-63 Network Summary page (2 of 2) ................................................................................................... 85
Figure 3-1 Step 1 - Welcome dialog box .......................................................................................................... 98
Figure 3-2 Step 2 - Cancel dialog box .............................................................................................................. 99
Figure 3-3 Step 3 - Firewall Warning dialog box .............................................................................................. 99
Figure 3-4 Step 4 - Check for Recommended Installation Updates screen ................................................... 100
Figure 3-5 Step 5 - Installation Options dialog box ........................................................................................ 101
Figure 3-6 Step 6 - License Agreement dialog box ........................................................................................ 102
Figure 3-7 Step 7 - HP Extended Capabilities dialog box .............................................................................. 103
Figure 3-8 Step 8 - Thank you for buying another HP product! dialog box (destination folder) .................... 104
Figure 3-9 Step 9 - Ready to Install dialog box .............................................................................................. 105
Figure 3-10 Step 10 - Connection Type dialog box ........................................................................................ 106
Figure 3-11 Step 11 - Connect Your Device Now dialog box ......................................................................... 107
Figure 3-12 Step 12 - Identify Printer dialog box ............................................................................................ 108
Figure 3-13 Step 13 - Firewall Detected dialog box ....................................................................................... 109
Figure 3-14 Step 14 - Searching dialog box ................................................................................................... 110
Figure 3-15 Step 15 - Printer Not Found dialog box ...................................................................................... 111
Figure 3-16 Step 16 - Check Printer Connection dialog box .......................................................................... 112
Figure 3-17 Step 17 - Specify Printer dialog box ........................................................................................... 113
Figure 3-18 Step 18 - Printer Found dialog box ............................................................................................. 114
Figure 3-19 Step 19 - Confirm Network Settings dialog box .......................................................................... 115
Figure 3-20 Step 20 - Installing dialog box ..................................................................................................... 116
Figure 3-21 Step 21 - Software installation complete dialog box ...............................................................
Figure 3-22 Step 22 - Test Page dialog box .................................................................................................. 118
Figure 3-23 Step 23 - Sign up now screen ..................................................................................................... 119
Figure 3-24 Step 24 - Register Product dialog box ........................................................................................ 120
Figure 3-25 Step 25 - Congratulations dialog box .......................................................................................... 121
Figure 4-1 A typical constraint message ........................................................................................................ 126
Figure 4-2 Advanced tab – HP PCL 6 Unidriver ............................................................................................ 129
.... 117
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Figure 4-3 Advanced tab – HP PCL 6 Black and White Driver ...................................................................... 130
Figure 4-4 Advanced tab – PS Emulation Unidriver ....................................................................................... 131
Figure 4-5 Advanced tab - PS Emulation Unidriver - PostScript Options ...................................................... 134
Figure 4-6 Paper/Quality tab – HP PCL 6 Unidriver ....................................................................................... 137
Figure 4-7 Paper/Quality tab – HP PCL 6 Black and White Driver ................................................................ 138
Figure 4-8 Paper/Quality tab – PS Emulation Unidriver ................................................................................. 139
Figure 4-9 Paper Options group box ............................................................................................................ 141
Figure 4-10 Front Cover setting .................................................................................................................... 145
Figure 4-11 First Page, Other Pages, and Last Page options ...................................................................... 146
Figure 4-12 HP Digital Imaging Options dialog box ....................................................................................... 147
Figure 4-13 Effects tab .................................................................................................................................. 149
Figure 4-14 Preview images - Legal on Letter; Scale to Fit off (left) and on (right) ....................................... 151
Figure 4-15 Watermark Details dialog box ..................................................................................................... 153
Figure 4-16 Finishing tab - HP PCL 6 Unidriver ............................................................................................. 157
Figure 4-17 Finishing tab – PS Emulation Unidriver ...................................................................................... 158
Figure 4-18 Print on Both Sides Instructions .................................................................................................. 161
Figure 4-19 Page-order preview images ....................................................................................................... 164
Figure 4-20 Color tab ..................................................................................................................................... 166
Figure 4-21 Color Settings dialog box ............................................................................................................ 168
Figure 4-22 Services tab - HP PCL 6 Unidriver .............................................................................................. 171
Figure 4-23 Device Settings tab features - HP PCL 6 Unidriver and HP PCL 6 Black and White Driver ....... 173
Figure 4-24 Device Settings tab - PS Emulation Unidriver (1 of 2) ................................................................ 174
Figure 4-25 Device Settings tab - PS Emulation Unidriver (2 of 2) ................................................................ 174
Figure 4-26 Font Substitution Table ............................................................................................................... 176
Figure 4-27 Font Installer dialog box ............................................................................................................. 177
Figure 4-28 About tab ..................................................................................................................................... 183
Figure 5-1 HP LaserJet 2700 CD-ROM icon .................................................................................................. 192
Figure 5-2 HP LaserJet screen ...................................................................................................................... 193
Figure 5-3 Authenticate dialog ....................................................................................................................... 193
Figure 5-4 License dialog ............................................................................................................................... 194
Figure 5-5 Installing screen ............................................................................................................................ 194
Figure 5-6 USB Cable .................................................................................................................................... 195
Figure 5-7 Install Notes (ReadMe) screen ..................................................................................................... 195
Figure 5-8 HP LaserJet opening screen ........................................................................................................ 196
Figure 5-9 Printer list screen .......................................................................................................................... 197
Figure 5-10 Print & Fax screen ...................................................................................................................... 197
Figure 5-11 Default Browser screen for Bonjour ............................................................................................ 198
Figure 5-12 IP Printer Browser screen with HP JetDirect – Socket selected ................................................. 200
Figure 5-13 Installable Options screen .......................................................................................................... 201
Figure 5-14 Printer List screen ....................................................................................................................... 201
Figure 5-15 Device Status screen .................................................................................................................. 204
Figure 5-16 HP EWS – Device Status page ................................................................................................... 205
Figure 5-17 HP EWS – Supplies Status page (1 of 2) ................................................................................... 206
Figure 5-18 HP EWS – Supplies Status (2 of 2) ............................................................................................ 207
Figure 5-19 HP EWS – Device Configuration page (1 of 2) ........................................................................... 208
Figure 5-20 HP EWS – Device Configuration page (2 of 2) .......................................................................
Figure 5-21 HP EWS – Network Summary page (1 of 2) ............................................................................... 210
Figure 5-22 HP EWS – Network Summary page (2 of 2) ............................................................................... 211
Figure 5-23 HP EWS – Print Info Pages page ............................................................................................... 212
Figure 5-24 HP EWS – Event Log page ........................................................................................................ 212
.... 209
ENWW xv
Figure 5-25 HP EWS – Device Information page ........................................................................................... 213
Figure 5-26 HP EWS – Paper Handling page ................................................................................................ 213
Figure 5-27 HP EWS – Printing page ............................................................................................................. 214
Figure 5-28 HP EWS – PCL5c page .............................................................................................................. 214
Figure 5-29 HP EWS – PostScript page ........................................................................................................ 215
Figure 5-30 HP EWS – Print Quality page ..................................................................................................... 215
Figure 5-31 HP EWS – Paper Types page .................................................................................................... 216
Figure 5-32 HP EWS – System Setup page .................................................................................................. 216
Figure 5-33 HP EWS – Service page ............................................................................................................. 217
Figure 5-34 HP EWS – Password page ......................................................................................................... 217
Figure 5-35 HP EWS – IP Configuration page ............................................................................................... 218
Figure 5-36 HP EWS – Advanced page ......................................................................................................... 218
Figure 5-37 HP EWS – Bonjour page ............................................................................................................ 219
Figure 5-38 HP EWS – SNMP page .............................................................................................................. 219
Figure 5-39 HP EWS – Network Summary page (1 of 2) ............................................................................... 220
Figure 5-40 HP EWS – Network Summary page (2 of 2) ............................................................................... 221
Figure 6-1 Important Information dialog box .................................................................................................. 228
Figure 6-2 Cleanup Progress dialog box ........................................................................................................ 229
Figure 6-3 Restart dialog box ......................................................................................................................... 230
xvi ENWW
1 Purpose and scope
Introduction
This Software Technical Reference (STR) provides information about and troubleshooting tips for the
printing-system software for the HP Color LaserJet 2700 printers.
This document is prepared in an electronic format to serve as a quick-reference tool for Customer Care
Center (CCC) agents, support engineers, system administrators, Management Information Systems
(MIS) personnel, and end users, as appropriate.
NOTE This STR describes software that is shipped on the software CD that comes with the
HP Color LaserJet 2700 printers. This STR does not describe drivers that will become available
on the Web.
The following information is included in this technical reference:
Purpose and scope
Overview of software and platforms
●
Procedures for installing and uninstalling software components
●
Descriptions of problems that can arise with the HP Color LaserJet 2700 printer, and known
●
solutions to those problems
NOTE An addendum to this STR describes system modification information, including file lists
and changes to registry keys.
Topics:
Software technical reference overview
●
Device features
●
Printing-system software
●
HP LaserJet documentation
●
ENWW Introduction 1
Purpose and scope
Software technical reference overview
The following table describes the structure of this STR.
Table 1-1 Software technical reference overview
Chapter Content
Chapter 1, Purpose and scope This chapter contains basic information about the HP Color LaserJet 2700 printer
and its software:
Overview of the HP Color LaserJet 2700 printer
●
Printing-system software overview. This includes the following topics:
●
System requirements
●
Operating-system support
●
Availability
●
HP LaserJet software documentation
●
Chapter 2, Software description This chapter provides an overview of the printing-system software installer and
Chapter 3, Install Microsoft Windows
printing-system components
Chapter 4, HP PCL 6 and PS emulation
unidrivers for MS Windows
Chapter 5, Macintosh This chapter provides instructions for installing the HP Color LaserJet 2700 printer
Chapter 6, Engineering details This chapter contains information about the following special topics:
print drivers.
This chapter also contains general information about other software features,
including the following topics:
Driver configuration for Microsoft® (MS) Windows®
●
HP Embedded Web Server
●
HP ToolboxFX
●
This chapter provides instructions for installing the HP Color LaserJet 2700 printer
in Microsoft Windows operating systems by using various installation methods.
This chapter provides detailed descriptions of the HP unidrivers for
Microsoft Windows 2000, Microsoft Windows XP, and
Microsoft Windows Server 2003.
in Macintosh operating systems and how to use Macintosh features.
Troubleshooting
●
Uninstall
●
Media attributes
●
Firmware upgrades
●
Hewlett-Packard Color LaserJet 2700 Series Printing System Install Notes
●
For the location of information within chapters, see the table of contents. An index is provided in this
STR.
2 Chapter 1 Purpose and scope ENWW
Additional detailed information about the HP Color LaserJet 2700 printing-system software is published
in an addendum to this STR. The following information is available only in the addendum:
Lists of installed files
●
System-modification information, such as changes to the registry and registry keys
●
Purpose and scope
ENWW Software technical reference overview 3
Purpose and scope
Device features
The following table lists the HP Color LaserJet 2700 printer features described in this STR. Device
configurations might vary among countries/regions.
Table 1-2 HP Color LaserJet 2700 printer features
Models
Memory
Speed
Connectivity
Paper handling
Base model: HP Color LaserJet 2700 printer (part number
●
Q7824A)
HP Color LaserJet 2700n printer (part number Q7825A)
●
Standard memory:
●
64 megabytes (MB) for the HP Color LaserJet 2700
●
printer
64 MB for the HP Color LaserJet 2700n printer;
●
expandable to 320 MB
In monochrome (black), prints 20 pages per minute in
●
(ppm) on standard letter-size paper and 19 ppm on A4size paper.
In color, prints 15 ppm for standard letter-size paper and
●
14ppm on A4-size paper.
Hi-speed universal serial bus (USB) port
●
On-board networking for connecting to 10Base-T/
●
100Base-TX networks (HP Color LaserJet 2700n printer
only)
100-sheet priority feed slot (tray 1)
●
250-sheet universal tray (tray 2)
●
Optional 500-sheet universal tray (optional tray 3)
●
Print
Energy Savings
ImageRET 2400
●
True 600x600 dpi text and graphics
●
Adjustable settings to optimize print quality
●
The HP UltraPrecise print cartridge is a finer toner
●
formulation that provides sharper text and graphics.
Printer command language (PCL) Level 6
●
Postscript Level 3 emulation
●
The HP Color LaserJet 2700 printer automatically
●
conserves electricity by substantially reducing power
consumption when it is not in use.
4 Chapter 1 Purpose and scope ENWW
Printing-system software
The HP Color LaserJet 2700 printers include the following software components and programs for
Microsoft Windows operating systems.
Table 1-3 Software components for Windows
Components Description
HP installer Installs the HP Color LaserJet 2700 printing-system software based on the hardware it detects from
the host computer.
Uninstaller Removes files and folders that were installed when the HP Color LaserJet 2700 printing-system
software was originally installed on the computer.
Purpose and scope
HP ToolboxFX Provides a software interface to manage the HP Color LaserJet 2700 printer. Use the
Driver software This software includes the following drivers:
Online Help Provides help for how to use the software for the HP Color LaserJet 2700 product.
Additional software
HP ToolboxFX to perform the following tasks:
Monitor the status of the product.
●
Change the print settings for the product.
●
Find troubleshooting information and instructions for performing basic tasks.
●
Receive Status Alerts when certain events occur or conditions exist on the product.
●
The HP PCL 6 Unidriver, which is installed by default in Microsoft Windows 2000,
●
Microsoft Windows XP, and Microsoft Windows Server 2003.
The HP PCL 6 Black and White Driver, which can be installed using the Add Printer Wizard.
●
The postscript print driver and PostScript® (PS) printer description (PPD) file for printing with
●
HP postscript level 3 emulation. This driver is not installed by default. To install the
PS Emulation Unidriver, use the Add Printer wizard.
The user documentation for these products is included on the installation CD as both .CHM (online
help) files and Adobe® Acrobat® .PDF files. The software CD uses a version of Adobe Acrobat
Reader that remains on the CD and does not need to be installed on the computer. However, a
web browser needs to be installed on the computer in order to view the contents from any .CHM
file.
HP Software Update. The HP Software Update utility checks the HP Web site for the latest
●
software updates for the HP Color LaserJet 2700 printer.
Other topics included in this section:
System requirements
●
Operating-system support
●
Availability
●
System requirements
The following operating systems support the HP Color LaserJet 2700 printing-system software:
Microsoft Windows
●
ENWW Printing-system software 5
Purpose and scope
Linux
●
UNIX®
●
Microsoft Windows
NOTE For information about the HP Color LaserJet 2700 printing-system software for
Macintosh operating systems, see
The HP Color LaserJet 2700 printing-system software requires some basic operating system and
processor functions.
Operating system requirements include one of the following: Microsoft Windows 2000,
●
Microsoft Windows XP (32–bit Home and Professional editions), or Microsoft Windows Server 2003
Microsoft Windows 2000 or Microsoft Windows XP (32–bit Home and Professional editions)
●
is needed for a full installation of the printing-system software. A full installation includes
HP ToolboxFX.
Microsoft Windows Server 2003 automatically performs a minimum installation of the printing-
●
system software.
Processor and random-access memory (RAM) requirements:
●
Macintosh.
Linux
For Microsoft Windows 2000, Microsoft Windows XP Professional (32–bit)
●
Microsoft Windows XP Home (32–bit), Microsoft: XP Media Center, and
Microsoft Windows Server 2003, a Pentium® II processor or greater (Pentium III or greater
recommended) and 192 MB of RAM (for a full installation)
Other requirements:
●
150 MB of available hard-disk space.
●
A 2x or faster CD-ROM drive (required for installation)
●
A USB port for the HP Color LaserJet 2700 printer (the HP Color LaserJet 2700n printer does
●
not require the USB connection). If the USB port has another device attached to it, such as
an external storage device, the device must be disconnected or an additional USB port must
be added. Add an additional USB port by using a hub or by installing an additional USB card.
It is possible to print to the HP LaserJet product from any operating system that complies with the PCL
command language, such as OS/2, UNIX, or Linux systems.
Linux users should check for the availability of drivers at the following Web site:
www.hp.com/go/linuxprinting
NOTE The Linux drivers are supported through the Linux community.
UNIX®
UNIX systems require the HP LaserJet III model script, or any generic HP LaserJet printer Model Script,
to establish the right environment for printing. A vendor for UNIX writes and provides the Model Script
6 Chapter 1 Purpose and scope ENWW
files. Users of HP-UX can check for availability of the Model Script and the support model at the following
Web site:
www.hp.com/go/UNIX
Click the Support & Drivers link.
Operating-system support
The product software for the HP Color LaserJet 2700 printer supports various operating systems.
Topics:
Standalone drivers
●
Print driver support in other operating systems
●
Standalone drivers
The following Microsoft Windows operating systems fully support the HP Color LaserJet 2700 printer
through the software installer. The drivers for these operating systems are available on the printingsystem software CD that comes with the product.
Microsoft Windows 2000
●
Microsoft Windows XP (32-bit)
●
Purpose and scope
Microsoft Windows Server 2003
●
Administrator privileges are required to install or uninstall on these operating systems.
Throughout this document, Microsoft Windows XP is used to denote Microsoft Windows XP Home
Edition and Microsoft Windows XP Professional unless noted otherwise.
For information about the HP Color LaserJet 2700 printing-system software for Macintosh operating
systems, see
The HP Color LaserJet 2700 printer does not support Microsoft Windows NT® 4.0, Microsoft Windows
95, Microsoft Windows 98, or Microsoft Windows Millennium Edition (Me).
For more information about the HP Color LaserJet 2700 printer, go to the following Web site:
www.hp.com/support
Macintosh printing-system software.
Print driver support in other operating systems
The following operating systems support plug-and-play or add-printer-wizard installations.
Microsoft Windows XP Intel 64-bit (driver available only on the Web; requires Administration
●
privileges)
Microsoft Windows Server 2003 (uses the Win2000 XP driver on the HP Color LaserJet 2700
●
software CD and is also available on the Web)
Use a plug-and-play installation or the Add Printer Wizard to install the print driver for these operating
systems. The print driver for these operating systems is available at the following HP support Web site:
www.hp.com/support/clj2700
ENWW Printing-system software 7
Purpose and scope
For information and printer drivers for UNIX, go to the following Web site:
www.hp.com/go/UNIX
For information and printer drivers for Linux, go to the following Web site:
www.hp.com/go/linux
Availability
The following table lists the availability of the HP Color LaserJet 2700 printing-system software
components by operating system.
Table 1-4 Software component availability for the HP Color LaserJet 2700 printer
Component MS
Windows
Windows XP
– X64-bit
4
2000 and MS
Windows XP
– 32-bit
Drivers
HP PCL 6 Unidriver
HP PCL 6 Black and White Driver X
PS Emulation Unidriver X
X X
1
1
1
1
X
1
X
UNIX Model Script
Linux print drivers and model script
Installers
Common Windows Installer
X
CD Browser X X
.INF File (Add Printer) X X1,
4
Remote management and status
Applet for HP WebJet Admin
5
X X X
HP ToolboxFX X
Windows
UNIX Linux
Server 2003
X
X
X
2
X
X
3
X
Online Documentation
HP Color LaserJet 2700 Series User Guide
Hewlett-Packard Color LaserJet 2700 Series
Printing System Install Notes
HP Color LaserJet 2700 series Software
Technical Reference
6
4
X X
X X
X X
Help systems X X X
Other
8 Chapter 1 Purpose and scope ENWW
Table 1-4 Software component availability for the HP Color LaserJet 2700 printer (continued)
Component MS
Screen fonts X
1
This driver is installed through the Add Printer Wizard only.
2
This component is available at the following Web site: www.hp.com/go/UNIX
3
This component is available at the following Web site: www.hp.com/go/linuxprinting
4
This component is available only at the following Web site: www.hp.com/support/clj2700
5
This component is available at the following Web site: www.hp.com/go/webjetadmin
6
This document is also available at the following Web site: www.hp.com/support
Topics:
Printing-system software on the Web
●
In-box printing-system software CDs
●
Printing-system software on the Web
All software that is contained on the HP Color LaserJet 2700 printing-system software installation CD
is available on the following Web site:
Windows
2000 and MS
Windows XP
– 32-bit
Windows XP
– X64-bit
4
Windows
Server 2003
UNIX Linux
Purpose and scope
www.hp.com/support/clj2700
Replacement CDs or newer versions of the software are available on the above Web site. Web
deployment is the preferred method for obtaining the latest software. Click CD-ROM Order Page to
order, or click Download drivers and software to get the software update.
The following are options are also available through the Web site:
Automatic e-mail notification about new software releases.
●
Downloads of 64-bit print driver software for Microsoft Windows XP and
●
Microsoft Windows Server 2003. (Only 32-bit print drivers are available on the printing-system
software CD. If the computer is running a 64-bit operating system, install a 64-bit print driver.)
HP Support to obtain HP Color LaserJet 2700 printing-system software if the CD is damaged or
●
missing.
Contact numbers to request the software CD by phone for each country/region.
●
In-box printing-system software CDs
The software CD for the HP Color LaserJet 2700 printer contains a variety of files for installing the
printing-system software on the computer.
The HP Color LaserJet 2700 printing-system software CD is divided into two partitions, one for each of
the following operating systems:
MS Windows
●
Macintosh
●
ENWW Printing-system software 9
Purpose and scope
Each partition includes documentation files and files that are required to install and uninstall the printingsystem components.
Topics:
Windows partition
●
CD versions
●
Windows partition
The root directory in the MS Windows partition of the software CD contains the AUTORUN.EXE file, the
SETUP.EXE file, and the following directories and support files:
Drivers
●
images
●
LangFls
●
Resting
●
setup
●
util
●
The printing-system files for each language also reside on the root directory of the CD and include a
Manuals folder that contains the available documentation for that language.
A single CD is used to install the HP Color LaserJet 2700 printing-system software.
There are three different CD versions. Each CD version contains the printing-system software for more
than one language. The file layouts differ for each CD.
To view the files, insert the HP Color LaserJet 2700 printing-system software CD, right-click Start,
click Explore, and then select the CD-ROM drive.
CD versions
The following table presents the part numbers and language groups on the software CDs for the
HP Color LaserJet 2700 printers.
NOTE File layouts differ by language for each regional version of the software CD. To view the
files, insert the HP Color LaserJet 2700 printing-system software CD, right-click Start, click
Explore, and then select the CD-ROM drive.
10 Chapter 1 Purpose and scope ENWW
Table 1-5 CD part numbers for the HP Color LaserJet 2700 printing-system software
Part number Description Languages included
on CD
Q7824–60102 Windows software CD for the HP Color
LaserJet 2700 printer
Q7824–60103 Windows software CD for the HP Color
LaserJet 2700 printer
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
Arabic
Catalan
Danish
Dutch
English
Finnish
French
German
Italian
Norwegian
Portugese
Spanish
Swedish
Croatian
Czech
English
Purpose and scope
Q7824–60101 Windows software CD for the HP Color
LaserJet 2700 printer
●
●
●
●
●
●
●
●
●
●
●
●
●
●
Greek
Hebrew
Hungarian
Polish
Romanian
Russian
Slovak
Slovenian
Turkish
Bahasa
English
Japanese
Korean
Simplified
Chinese
ENWW Printing-system software 11
Purpose and scope
Table 1-5 CD part numbers for the HP Color LaserJet 2700 printing-system software (continued)
Part number Description Languages included
on CD
Traditional
●
Chinese
Thai
●
The following table provides localization information about the software components for the HP Color
LaserJet 2700 printer. A language key follows each table.
Table 1-6 Software component localization by language, A – G
Component
HP ToolboxFX 2000, XP, 2003 X X X X X X X X X X
HP PCL 6 Unidriver and
PS Emulation Unidriver
Common Windows
Installer
Online manuals (.PDF
and .CHM)
1
The installer is available in English if it is not localized to a particular language (except Catalan, which
1
1
Operating system AR CA CS DA DE EL EN ES FI FR
2000, XP, 2003 X X X X X X2X X X X
2000, XP, 2003 X X X X X X X X
2000, XP, 2003 XXXXXXXXXX
defaults to a Spanish version).
2
PCL 6 only.
Language key for A – G
AR = Arabic
●
CA = Catalan
●
CS = Czech
●
DA = Danish
●
DE = German
●
EL = Greek
●
EN = English
●
ES = Spanish
●
FI = Finnish
●
FR = French
●
Table 1-7 Software component localization by language H – P
Component Operating
System
HP ToolboxFX 2000, XP,
2003
HE HR HU ID IT JA KO NL NO PL PT
X X X XXXXX
12 Chapter 1 Purpose and scope ENWW
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