HP DeskJet 695C, DeskJet 697C User Guide

Congratulations on the purchase of your HP DeskJet printer!

Here’s what comes in the box. If anything’s missing, talk to your HP dealer or call HP customer support. See page 50 in the user’s guide for the phone number nearest you.

Printer

Power module

Booklets about your printer

Printer software

(CD and/or disks)

You need to buy a

printer cable, such as the

HP IEEE-1284-compliant

Parallel Interface Cable

(bidirectional).

Black print cartridge

Tri-Color print cartridge

A photo cartridge and/or storage container

might be included with the printer,

depending upon the model purchased.

Your printer works with any computer system that meets the minimum requirements, as listed on page 59 in the user’s guide.

If your computer does not have a CD-ROM drive and disks were not included with your printer, see page 49 of the user’s guide for information on getting printer software.

Photo cartridge

Storage container

Unpack your printer

Remove the packing material and the packing tape

from the outside of the printer.

Packing material

Tape

Now would be a good time

to take a second and make

note of the serial number on

the bottom of your printer.

Write the serial number in

the blank provided inside

the front cover of your

user’s guide. This way you

can easily access the serial

number when you need it.

Open the top cover and remove the plastic packing material from the inside of the printer.

Packing material

Put paper in your printer

Slide out the paper adjusters as far as possible.

Paper-width adjuster

Paper-length adjuster

2 Put the paper in the lower (IN) tray, print side down.

IN tray

3 Slide in the paper adjusters to fit snugly against the

paper’s edges.

Plug in your printer

Plug one end of the power module firmly into the

back of the printer.

Power module

Electrical outlet

2 Plug the other end into an electrical outlet.

Insert the print cartridges

Press the Power button to turn on the printer.

When buying print

cartridges, check the part

numbers carefully to

make sure you buy

the right ones:

Black HP 51629G

Large Black HP 51629A

Tri-Color HP 51649A

Photo Cartridge HP C1816A

These print cartridges are

specifically designed to

work with your printer.

The Power light comes on.

Open the top cover.

The cartridge cradles move to the center of the printer. The Resume

light flashes.

Cartridge cradles

Resume light (flashing)

Power light (on)

3 Carefully remove the tape from the color and black

print cartridges.

Be sure not to touch the ink nozzles or the electrical contacts.

Remove tape

4 Place both cartridges into the cradles as shown, and

then push both cartridges back into position.

Insert the black print

cartridge in the right

cradle and insert the

tri-color print cartridge

in the left cradle.

If the Resume light

continues to flash or if the cradle does not move to the right side of the printer, take

out both cartridges and

reinsert them.

You hear a click when the cartridges sit snugly in their cradles. You must put in two cartridges for the printer to operate.

Black or photo cartridge cradle

Tri-Color cartridge cradle

Close the printer cover.

The Resume light continues to flash for awhile and then goes off. (You’ll hear the cartridges return to their home position on the

right side of the printer.)

Resume light (flashing)

For most printing, you’ll

use the black and tri-color

print cartridges. But

when you want to print

photographs, replace the

black cartridge with the

photo cartridge. (For more

information about printing

photographs, see page 21

in the user’s guide.)

Storing extra cartridges

To keep the ink from drying out, store an extra cartridge in the storage container as shown below.

Black Print Cartridge Photo Cartridge

Connect your printer to your computer

1 Make sure both the printer and the computer are

turned off.

2 Plug the notched end of the cable into the printer and

snap both clips into the notches.

Make sure that the

printer is connected directly

to the computer and that no

other peripherals, such as a

zip drive, are connected

to the printer cable.

3 Plug the other end of the cable into the computer and

tighten the screws.

Install the printer software

Before you can use your new HP DeskJet printer, you must install the printer software. HP recommends that you install from the CD. If your computer does not have a CD-ROM drive and disks were not included with your printer, see page 49 in the user’s guide for information on obtaining printer software.

To ensure successful installation of the printer software:

Make sure your computer is fully set up and operational.

2 Check that the printer is properly set up and ready

to print using the instructions in this setup guide.

Make sure that the printer is connected directly to the computer (remove any switch boxes or other devices using the same port) and check that all cable connections are firm.

Make sure the computer and the printer are turned on.

Close any virus protection programs or other software programs that are running on your computer (see page 13 for instructions).

Beginning on page 9, follow the installation instructions for the operating system on your computer.

Installing from the CD (recommended method of installation)

If the “New Hardware

Found” dialog box

appears at any time

during the installation,

click in the upper-right

corner of the box, or

click Cancel.

Depending upon

the operating system on

your computer, your boxes

might differ from the

Windows 95 boxes shown

throughout this document

and the user’s guide.

Windows 95, Windows 98, Windows NT 4.0

Insert the CD into your CD-ROM drive.

After a few seconds, the HP DeskJet opening screen appears.

If the opening screen does not appear, do the

following:

a. Click Start on the taskbar, and then click Run.

b. Type d:\setup and click OK.

If your CD-ROM drive is assigned to a letter other than “d:, type that letter instead.

Windows NT 4.0 users:

You need to set the

HP DeskJet 690C Series

Printer as the default

printer. See page 13

for instructions.

When the opening screen appears, click Install the

HP DeskJet 690C Series Software on your PC and follow the instructions on the screen.

If something goes wrong, see page 14.

9 When the installer instructs you to restart Windows,

the installation is complete. Remove the CD from your CD-ROM drive and restart Windows.

10 When the Communication Test dialog box appears,

click Test.

11 Do one of the following:

• If the test is successful, skip the rest of this section and go to

page 15.

• If the test is not successful, click Troubleshoot and try to correct

this problem. If you cannot correct this problem, click OK. For more information about printer communications, see page 13.

Windows 3.1x

6 Insert the CD into your CD-ROM drive. 7 In the Program Manager, click File and then click

Run.

8 Type d:\setup and click OK.

If your CD-ROM drive is assigned to a letter other than “d”, type that letter instead.

9 When the opening screen appears, click Install the

HP DeskJet 690C Series Software on your PC and

follow the instructions on the screen.

If something goes wrong, see page 14.

10 When the installer instructs you to restart Windows,

the installation is complete. Remove the CD from your CD-ROM drive and restart Windows.

11 When the Communication Test screen appears,

click Test.

12 Do one of the following:

• If the test is successful, skip the rest of this section and go to

page 15.

• If the test is not successful, click Troubleshoot and try to correct

this problem. If you cannot correct this problem, click OK. For more information about printer communications, see page 13.

Installing from Disks

Windows 95, Windows 98, and Windows 3.1x

6 Insert Disk 1 into the disk drive. 7 Windows 95 and Windows 98 users: click Start on the

taskbar and then click Run.

Windows 3.1x users: in the Program Manager, click File, and then click Run.

8 Type a:\setup and click OK.

If your disk drive is assigned to a letter other than “a”, type that letter instead.

9 When the opening screen appears, click Install the

HP DeskJet 690C Series Software on your PC and

follow the instructions on the screen.

If something goes wrong, see page 14.

10 When the installer instructs you to restart Windows,

the installation is complete. Remove the disk from your disk drive and restart Windows.

11 When the Communication Test dialog box appears,

click Test.

12 Do one of the following:

• If the test is successful, skip the rest of this section and go to

page 15.

• If the test is not successful, click Troubleshoot and try to correct

this problem. If you cannot correct this problem, click OK. For more information about printer communications, see page 13.

Additional information about installing your printer software

If you are installing

printer software, close all

software programs except

the HP DeskJet installer.

When all software

programs are closed, only

Program Manager appears.

Closing software programs

In Windows 3.1x:

1 While holding down ALT, press TAB to locate an open

software program.

2 When you locate an open software program, release

both keys.

3 Click File, and then click Exit. 4 Repeat steps 1 through 3 for each open software

program.

In Windows 95, Windows 98, and Windows NT 4.0:

1 Right-click the software program on the taskbar and

click Close.

2 Repeat step 1 for each open software program.

Setting your printer as the default

To set your printer as the default in Windows NT 4.0:

1 Click Start on the taskbar, click Settings, and then

click Printers.

2 Right-click the HP DeskJet 690C Series Printer icon

and choose Set As Default.

Communications test and two-way communications

The printer software tests the communication between your computer and your printer and tells you if you have two-way communication. Two-way communication allows communication between your printer and the computer and gives you access to all the features of your HP Deskjet printer. The cable between your printer and computer must be bidirectional to allow two-way communication– the HP IEEE1284-compliant Parallel Interface Cable (C2950A) is best. If you do not have two-way communication, your printer cannot send messages to the computer. However, you can still print.

If you have problems installing

1 Make sure your printer is on and all connections

are firm. Ensure that no other peripherals are connected to the printer cable. Make sure your cable is IEEE-1284-compliant.

2 Exit your software program and turn off the computer

and the printer. Turn on the printer and then turn on the computer.

3 Close any virus protection programs that are running

on your computer. Right-click the virus protection program icon in the taskbar status area, and then click Disable.

4 Uninstall the printer software using the instructions

on page 66 of the user’s guide.

5 Try the installation process again. 6 If you get a message that two-way communication is

not working, click OK and continue with the rest of the installation. For more information on the communication test, see page 13.

If you’re still having problems with the installation

Try the installation process again. If you still have problems, call an authorized HP dealer or call your HP Customer Support representative. For the phone number nearest you, see page 50 in the user’s guide.

Align the print cartridges

To ensure that you get the best print quality, align the print cartridges for the final step in setting up your printer. Be sure to align the cartridges whenever you install a new cartridge.

1 Be sure the printer’s IN tray contains plain paper.

Don’t waste your HP Photo Paper or HP Premium Glossy paper by using them to align the cartridges.

2 Double-click the HP Toolbox icon on the computer

screen.

Windows 95, Windows 98, & NT 4.0 Windows 3.1x

3 Select the Printer Services tab, and then click

Align the print cartridges. Follow the directions

on the screen.

Click here to align the print cartridges.

Print a Page

You’re done setting up your printer! While you still have the HP Toolbox open, you can try printing a page, just to see what your printer can do.

1 On the Printer Services tab of the HP Toolbox, click

Print a test page.

Click here to print a test page.

2 Check out the results!

You’re ready to print your own work. For instructions, tips, and some fun suggestions, see the user’s guide.

Support and Registration

For product support and printer registration, please refer to the HP DeskJet Support Web site:

http://www.hp.com/support/deskjet

HP is dedicated to giving you fast and accurate customer support. So that we can give you the best service possible, please have the following information available:

● What is the serial number of your __________________________

printer? (The serial number label is on the

bottom of the printer.)

● What model of printer do you have? __________________________

● What brand and model is __________________________

your computer?

● What version of printer software __________________________

are you using? (See your Printer Setup

dialog box for the name of the selected driver.)

HP DeskJet 695C/697C

English

HP DeskJet 695C/697C Series Printer

User’s Guide

Acknowledgments

Microsoft®, Windows® and Windows NT® are U.S. registered trademarks of Microsoft Corporation. Screenshot(s) reprinted by permission from Microsoft Corporation.

Notice

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

Printing History

Edition 1, April 1998

Table of Contents

1 How Printing Works 2 2 Printing Basics 4

How to choose paper 5 How to put the paper in the printer 6 How to print on standard paper sizes 8

How to print on nonstandard paper sizes 12

How to print on both sides of the paper 14 How to flip a document 16 About color 18 About photographs and pictures 19 How to print a photograph 21

3 Printing on Different Kinds of Paper 24

Banners 25 Envelopes 29 Transparencies 33 Labels 36 Cards 38

4 How to Get the Most Out of Your Printer 41 5 Getting Help When Things Go Wrong 43

The HP Toolbox 44 Troubleshooting with the HP Toolbox 45 What the buttons and lights do 48

HP Customer Support 49

6 More About Your Printer 52

System requirements 53

Print cartridges 54 Minimum printing margins 59 Product specifications 59 Ordering supplies and accessories 61

Printing from MS-DOS 64

Uninstalling the printer software 66 Additional symbol sets and fonts 66

Limited Warranty Statement 68

Legal information 69

Index 70

How Printing Works

1 You lay out the page and choose the text,

pictures, fonts, and colors from your software program (such as a word processor or drawing program).

2 You select settings such as paper type, paper

size, orientation, and print quality in the HP print settings dialog box.

3 You check your print job status, and get

help on printing and solving your print problems in the HP Toolbox.

4 Your software program and

the printer software send information to the printer, where it is translated into dots of ink on the page.

5 The printer sends information to the computer about

the printing progress, as well as any errors which display on your screen.

OUT tray

IN tray

6 The printer picks up the

top sheet from the stack in the lower (IN) tray, prints on it, passes it to the upper (OUT) tray, then picks up the next top sheet from the stack in the IN tray.

7 Your printer prints at different speeds, depending on the complexity of the job and the

print quality you have chosen. Graphics and color printing takes longer than black and white printing.

To learn more about what your printer can do for you, see these pages:

Banners

See page 25.

Cards

See page 38.

Envelopes

See page 29.

Labels

See page 36.

Paper

See page 5.

Photographs

See page 19.

Transparencies

See page 33.

Printing Basics

How to choose paper

How to put the paper in the printer

How to print on standard paper sizes

How to flip a document

About color

About photographs and pictures

In this chapter

Although your printer can do some pretty fancy stuff, most of the time you’ll be printing words and pictures on paper. The process is simple: just choose the paper you want to use, put it in your printer, and print from the software program you’re using on your computer.

If you want to know more about the printing basics, including how to print a photograph, read on.

How to choose paper

Most plain photocopy paper works fine in your printer, particularly paper that is marked for use in inkjet printers. To get the best results, use one of the HewlettPackard papers, which were developed especially for HP inks and your printer.

What to consider:

● Size..

You can use any size paper that fits easily within the paper adjusters of

the printer.

width = 5 to 8.5 inches (127 to 215 mm)

length = 6 to 14 inches (152 to 356 mm)

Paper Pointer

● Weight..

You can choose from a wide range of paper weights. Use 20-24 lb or

75-90 g/m2 plain paper for multipurpose, everyday use.

● Brightness..

Some papers are whiter than others and produce sharper, more vibrant colors. Use HP Photo Paper or HP Premium Photo Paper for printing photographs and documents with photographs; use white paper, such as HP Bright White Inkjet Paper for everyday color printing.

● Surface smoothness..

The smoothness of the paper affects how crisp the printing looks on the paper. Paper with a high cotton content (25% to 100%) tends to offer greater surface smoothness. Glossy, coated paper works well for pictures and charts (where you want crisp lines with intense, high-quality colors) and for photocopying.

● Opacity..

Opacity refers to the degree to which printing on one side of the paper shows through to the other side. Use paper high in opacity (or thicker paper) for two-sided printing.

Get the right paper

Use Hewlett-Packard paper when you want the most vivid color and the sharpest text; it’s an especially good investment when you plan to make copies. Look for it at any ofﬁce or computer supply store, or call HP Direct. See page 62 for the phone number nearest you.

For something beyond pure white, explore local ofﬁce supply and paper stores. Or browse computer magazines for the names of companies that offer paper by mail. Most mail order companies sell a sampler kit of every paper they stock to give you a library of papers that ﬁt most any need.

The best paper for photographs

Use HP Photo Paper or HP Premium Photo Paper for the best-looking printed photographs.

How to put the paper in the printer

The lower (IN) tray is the printer’s launch pad. Careful preparation ensures a successful journey. Make sure all the paper in the tray is the same size and is stacked neatly and snugly for a smooth take-off.

Let’s walk through the process step-by-step:

1 Slide out the paper-width and paper-length adjusters to make room for the

paper.

Do this no matter what size paper you’re using.

Paper-width adjuster

Paper-length adjuster

2 Fan the edges of the paper stack to separate the pages. Then tap the stack on a

flat surface to even it.

Paper Pointer

Paper that won’t work

● Highly-textured stock,

such as linen, might not print evenly; the ink might bleed into these papers.

● Extremely smooth,

shiny, or coated papers not speciﬁcally designed for an inkjet printer might jam the printer and might actually repel ink.

● Multi-part forms (such

as duplicate or triplicate forms) could wrinkle in the printer or get stuck; the ink is also more likely to smear.

● Paper in poor

condition—with tears, dust, wrinkles, or curled or bent edges, or that doesn’t lie ﬂat— could jam the printer.

3 Put the paper in the lower (IN) tray, print side down.

Most paper prints better on one side than on the other. The print side is usually indicated on the paper package.

IN tray

4 Slide the paper adjusters so that they fit snugly against the edges of the paper.

Make sure the paper still lies flat in the tray.

Paper Pointer

Printing zone

Your printer can’t print right to the edge of the paper. Be sure to set the margins so that the document falls within the printable area, or part of it might be cut off. For details, see page 59.

Document margins

Area in which the printer can print

See page 41

How to print on standard paper sizes

1 Check your print settings.

Choose your print settings in the HP print settings dialog box. (See page 41 to find out how to get to the box.)

Choose color options on the Color tab.

Click the Color tab.

Depending on the operating system on your computer, your

boxes might differ from

the Windows 95 boxes

shown throughout

this document and

the setup guide.

Handy Hints

Choose print quality, paper size, paper type, and banner printing, on the Setup tab.

Click the Setup tab.

First click the down arrow, and then click your selection.

Printing from MS-DOS

For information about printing from MS-DOS software programs, see

page 64

Click ‘n’ go

Look for this Print button at the top of your screen in your software programs — simply click it to print one copy using the last print settings.

Choose two-sided printing, orientation, and flip horizontal options on the Features tab.

Click the Features tab.

Click OK to save.

2 Click OK in the Print box of your software program to save your settings and

start printing.

You might need to click File and then click Print to reach the Print box.

Handy Hints

Click OK.

That’s all there is to it. The printer prints one page at a time until it finishes, delivering each printed page neatly into the printer’s upper (OUT) tray.

Seeing fonts close up

Most software programs only give you a peek at the way a font looks. But if you’re working in Windows 95, Windows 98, or Windows NT 4.0, it’s easy to print a sample page of each font. Simply click

Start and then click Settings. Click Control Panel and then double-

click Fonts. Double-click

any font for which you want to preview and print a sample.

While you’re printing

It takes a few moments for the printing to start, because the printer is receiving information from the computer. During printing, the printer might pause occasionally to receive more information. (Don’t worry, it’s normal.)

If you run out of paper before you’re finished

The printer prompts you to add more paper. Put the paper in the lower (IN) tray and

press Resume .

If you want to check the printing progress

Double-click the HP Toolbox icon, which appears at the bottom of the screen in the taskbar (Windows 95, Windows 98, and Windows NT 4.0) or on the desktop (Windows 3.1x) every time you start a print job.

HP Toolbox icon

Click the Printer Services tab to see which page is printing.

What If

The paper is stuck in the printer

First, turn the printer off and click Cancel Printing (if a message appears on your screen). Pull all the jammed or torn paper from the printer. Turn the printer back on, and print the document again.

Printing information

You just get black and shades of gray instead of color

Perhaps the color printing is turned off. On the Color tab of the HP print settings dialog box, make sure the Print in Grayscale check box is not selected (does not contain a “✓”).

+ 66 hidden pages

HP DeskJet 695C, DeskJet 697C User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual