HP Deskjet 400 User Manual

ENGLISH

DeskJet 400 Series Printer

User’s Gu ide

Acknowledgments

ColorSmart is a trademark of Hewlett-Packard Company. Microsoft is a U.S. registered trademark of Microsoft

Corporation. Windows is a trademark of Microsoft Corporation.

Notice

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

Print History

Table of Contents

Packing List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

STEP 1: Connecting the Power Adapter . . . . . . . . . 2

STEP 2: Connecting the Parallel Cable . . . . . . . . . . 2

STEP 3: Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . 2

STEP 4: Installing a Print Cartridge . . . . . . . . . . . . . 3

STEP 5: Installing the Printer Software . . . . . . . . 3-4

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Loading Other Size Paper . . . . . . . . . . . . . . . . . . . . . 5

Loading Envelopes, Labels, and Thick Paper . . . . . 5

Changing Print Cartridges. . . . . . . . . . . . . . . . . . . . . 6

Printing in Color and Grayscale . . . . . . . . . . . . . . . . 7

Problem-Solving Guidelines . . . . . . . . . . . . . . . . . . . 8

Frequently Asked Questions. . . . . . . . . . . . . . . . . . . 8

When the Printer Does Not Print . . . . . . . . . . . . . . . 9

When the Lights Blink . . . . . . . . . . . . . . . . . . . . . . . . 9

When Paper Is Jammed in the Printer. . . . . . . . . . 10

When Paper Is Not Loading . . . . . . . . . . . . . . . . . . 11

When the Print Quality Is Not Satisfactory . . . . 11-12

When the Ink Nozzles Are Clogged . . . . . . . . . . . . 12

Getting Started

Getting the Most Out of Your Printer

Solving Problems

Appendices

Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Printer Specifications. . . . . . . . . . . . . . . . . . . . . 15-16

HP Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Regulatory Notices. . . . . . . . . . . . . . . . . . . . . . . . . . 18

HP Limited Warranty Statement. . . . . . . . . . . . . . . 19

Printing from DOS. . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Getting Started

Packing List

1. HP DeskJet 400 series printer

2. Black print cartridge

3. User’s guide

4. Power adapter

5. Printer software diskette

6. Print cartridge storage container

Printer Features

1. Power button ( )

2. Paper Feed button ( )

3. Change Cartridge button ( )

4. Paper size selector (A4 / LTR)

5. Paper width guide

6. Paper tray

7. Paper separator

8. Print cartridge holder

9. Envelope lever ( / )

10. Printer door

11. Manual feed slot

12. Power socket

13. Parallel port

14. Cable track

STEP 1: Connecting the Power Adapter

1. Plug the power adapter connector firmly into

the printer’s power socket.

2. Plug the other end of the power adapter cable into a grounded electrical outlet.

30 V 400 mA

3. If the electrical outlet is on the same side as the parallel port on the printer, fit the power cable into the cable track so that the power cable is neatly housed in place.

4. Connect the computer end of the parallel cable to the parallel port on your computer and tighten the screws on the connector.

To locate the parallel port on your computer, refer to the user’s guide for your computer.

STEP 3: Loading Paper

The HP DeskJet 400 series printer prints on plain paper and other paper types. Most plain paper used for photocopying yields good results. See page 14, “Recommended Printable Weight” for information on other paper types you can use. See also page 5 for information on loading other size paper, envelopes, labels, and thick paper.

1. Open the paper tray.

2. Extend the paper tray to either the LTR

(US Letter) mark.

3. Switch the paper size selector (A4 / LTR) to LTR.

LTR

STEP 2: Connecting the Parallel Cable

You must purchase separately a parallel cable to connect your printer to your computer. Use any highquality parallel printer cable, or order HP part no. C2950A or C2951A from your local HP dealer.

1. Make sure the printer and the computer are turned off.

2. Connect the printer end of the parallel cable firmly to the parallel port on the printer.

3. Snap both clips into the notches on the connector.

4. Insert a stack of paper squarely into the paper tray, print side down, until it can go no farther.

Note: If you are loading letterheads or HP

transparencies, insert them print side down, with the top of the page going into the printer first.

5. Move the paper width guide so that it presses lightly against the paper stack.

STEP 4: Installing a Print Cartridge

Note: Use the black print cartridge (HP part no.

51626A) supplied with the printer, or the color print cartridge (HP part no. 51625A) which you can purchase separately. You can use only one of these print cartridges at one time.

1. Press the Power button ( ) to turn the printer on.

2. Open the printer door.

6. Push the green top in until the print cartridge

snaps into place.

7. Close the printer door.

8. Press the Change Cartridge button ( ).

Note: If you did not install a recommended print

cartridge, the print cartridge holder will move back to the loading position, and the Change Cartridge light will continue to blink.

CAUTION: The ink in the print cartridge has been carefully formulated by Hewlett-Packard to ensure superior print quality and compatibility with your printer. Damage to the printer or the print cartridge resulting from modifying or refilling the print cartridge is not the responsibility of Hewlett-Packard.

CAUTION: The star wheels on the printer door have sharp edges. Make sure your hand does not come in contact with the star wheels.

3. Remove the print cartridge from its box.

4. Gently remove the

tape(s) covering the ink nozzles. Be careful not to touch the ink nozzles or the copper contacts.

5. Insert the print cartridge into the holder at an angle such that the green top is tilted toward you.

The arrow on the print cartridge should be pointing toward the inside of the printer.

STEP 5: Installing the Printer Software

In a Windows Environment

To install the printer software, you need 8 MB of RAM with Microsoft Windows 95 or 4 MB of RAM with Windows 3.1 installed in your computer. Refer to page 15, “Hardware Compatibility” for hardware requirements.

Note: The HP DeskJet 400 series printer is not

supported in network configuration.

Before you can use your printer, you must install the printer software.

1. Perform all procedures given earlier in this section.

2. Turn on the printer, then turn on the computer.

3. Close any screen saver or other software

programs that are open and running in the background on your computer. To close software programs, follow these steps:

Windows 95 –

• For Ctrl+Alt+Del keys. Then Highlight a program on the Close Program list and choose End Task. Repeat these steps until only the Explorer is listed.

Simultaneously press the

• For

Windows 3.1x–

Ctrl+Esc keys. Then highlight a program on the Task List screen and choose End Task. Repeat these steps until only the Program Manager is listed.

Simultaneously press the

Windows 95:

To install the Windows 95 printer software, use the following procedure:

1. Start Microsoft Windows 95.

2. Windows 95 should recognize the attached

printer as a newly added piece of hardware and walk you through the installation instructions. If a screen with instructions does not appear, do the following:

3. Click on the Start button.

4. Choose Setting in the Start menu.

5. Click Printers in the Setting menu.

6. Click Add Printer in the Printers menu.

7. Follow the Wizard instructions that appear on

the screen.

8. Choose Local Printer.

9. Click Have Disk.

10. Insert the HP’s PrintSmart for Windows disk into

the disk drive of your computer.

11. Select the disk drive and press OK.

Note: You must restart Windows to initialize the printing

software. Until Windows 95 is restarted, the printer will not perform as expected.

Windows 3.1:

To install the Windows 3.1 printer software, use the following procedure:

1. Start Microsoft Windows and ensure no Windows applications are running.

2. Click File in the Program Manager window menu.

3. Click Run in the File menu.

4. Insert the HP’s PrintSmart for Windows disk into

the disk drive of your computer.

5. Type your disk drive address (for example, A:\), followed by SETUP, in the command line box. Then click OK.

6. Follow the instructions that appear on the screen to complete the installation of the printer software.

Note: You must restart Windows to initialize the

printing software. Until Windows 3.1 is restarted, the printer will not perform as expected.

DOS Printing

Note: You do not need to install the DJPMenu

software if you are printing from your Windows applications.

Use the DJPMenu software to define or change the settings on the DeskJet 400 series printer if your DOS applications do not allow you to do so.

Note: The DJPMenu software requires that your

printer is connected directly to the parallel port of your computer. Refer to page 14, “Hardware Compatibility” for hardware requirements.

1. Insert the HP’s PrintSmart for Windows disk into drive A.

2. At the DOS prompt (A:\>), type A: \INSTALL and press ENTER.

3. Follow the instructions on the screen.

4. To run the DJPMenu software, type C:\ DESKJET\DJPMENU at the DOS prompt.

5. For more updated information on the

DJPMenu software, please refer to the file C:\ DESKJET\DJPMENU.TXT that you have just installed.

Selecting a printer software for the HP DeskJet 400 series printer in each DOS software program that you use ensures the best support for your printer. If the printer software for the HP DeskJet 400 series printer is not available within your program, select the printer software for the HP DeskJet 500C printer.

Getting Help

The printer software contains an online help that describes how to use the dialog boxes.

Whenever you move the cursor over a setting in the dialog box, a short description of the setting will be displayed at the bottom of the dialog box.

You can invoke the online help by clicking the Help button in the Print dialog box.

If you encounter a problem with the printer, you can also refer to “Solving Problems” which starts on page 8.

Getting the Most

Loading Envelopes, Labels, and Thick Paper

Out of Your Printer

Loading Other Size Paper

Legal, Executive, and B5 size paper must be fed into the printer manually, one by one, from the back of the printer. See page 15, “Printable Paper Sizes” for the paper sizes that you can print.

Note: If you are loading letterheads or HP

transparencies from the back of the printer, insert them print side up, with the top of the page going into the printer first.

1. Ensure that you have selected Manual Feed in the Printer Setup dialog box.

2. Open the paper tray.

Envelopes, labels, and thick paper must be fed into the printer manually, one by one and print side up, from the back of the printer. See page 15, “Printable Paper Sizes” for the envelope sizes that you can print.

1. Ensure that you have selected Manual Feed in the Printer Setup dialog box.

2. Open the paper tray.

3. Open the printer door and switch the envelope

lever ( / ) to Envelope ( ). Then close the printer door.

4. Align the envelope, label, or thick paper against the respective molded lines on the manual feed slot. Insert the envelope, label, or thick paper until the printer pulls it in.

3. Align the paper against the molded line on the manual feed slot (on the back of the printer). Insert the paper until the printer pulls the paper in.

LTR

4. Access the print command from your computer.

LTR

5. Access the print command from your computer.

Note: Remember to switch the envelope lever to

paper

()

after you have finished printing envelopes, labels, or thick paper. For optimal print quality, ensure that the envelope lever is adjusted according to what you want to print.

Changing Print Cartridges

The HP DeskJet 400 series printer takes any one of the following print cartridges at a time: black print cartridge (HP part no. 51626A) or color print cartridge (HP part no. 51625A). See your local HP dealer or office supply store to purchase the color print cartridge.

1. Open the printer door.

2. Press the Change Cartridge button ( ) to move

the print cartridge holder to the middle position.

3. Remove the print cartridge by pulling it by its green top.

4. To install another print cartridge, follow steps 4 through 8 on page 3.

Using the Print Cartridge Storage Container

You can use either the black print cartridge supplied with the printer (HP part no. 51626A), or you can use the color print cartridge purchased separately (HP part no. 51625A). However, you can only use one of these print cartridges in the printer at one time.

Note: Always store the print cartridge that is not

currently being used in the storage container. The storage container protects the ink nozzles from damage and prevents the ink from drying out while the print cartridge is not in use. This prolongs the life of the print cartridge, protecting your investment.

1. To store the color print cartridge, make sure the arrow on the top of the color print cartridge points toward the cartridge clip at the back of the storage container.

2. To store the black print cartridge, make sure the arrow on the top of the black print cartridge points toward the cartridge clip on the left of the storage container.

3. When removing a print cartridge from the storage container, be sure that the cartridge clip is disengaged, then lift the print cartridge out of the storage container.

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