HP Deskjet 3820s Macintosh User's Guide

quick help toc

user's guide table of contents

To find an answer to a question, select one of the topics below.

● notices

● special features

● getting started

● printing

● maintenance

● troubleshooting

● specifications

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user's guide table of contents

hp deskjet 3820 series

table of contents

notices

notices and acknowledgements terms and conventions accessibility using the onscreen user's guide

special features

getting started

printer features buttons and lights paper trays print cartridges connectivity

printing

using printer software with Mac OS 8.6, 9.x, and X Classic using printer software with Mac OS X printing a document two-sided printing plain paper envelopes transparencies labels index cards and other small media

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user's guide table of contents

Hagaki cards photographs greeting cards posters iron-on transfers

maintenance

replacing print cartridges calibrating print cartridges automatically cleaning print cartridges manually cleaning the print cartridges maintaining print cartridges maintaining the printer body refilling print cartridges removing ink from skin and clothing using the hp inkjet utility

troubleshooting

printer lights are flashing or on checking the print cartridge status printer is not printing problems with printouts printer is slow

specifications

printer specifications minimum system requirements environmental statement print cartridge recovery limited warranty

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user's guide table of contents

regulatory notices

index

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notices

● notices and acknowledgements

● terms and conventions

● accessibility

● using the onscreen user's guide

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notices and acknowledgements

hewlett-packard company notices

The information contained in this document is subject to change without notice. Hewlett-Packard (HP) makes no warranty of any kind with regard to this material including, but

not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for any errors or for incidental or consequential damages in

prior written permission of Hewlett-Packard, except as allowed under copyright laws.

acknowledgments

Apple, the Apple logo, ColorSync, the ColorSync logo, Finder, Mac, Macintosh, Mac OS, Powerbook, Power Macintosh, and Quickdraw are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

TrueType is a U.S. trademark of Apple Computer, Inc. Adobe and Acrobat are trademarks of Adobe Systems Incorporated.

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terms and conventions

The following terms and conventions are used in the user's guide.

terms

HP Deskjet printers may be referred to as the HP Deskjet printer, the HP printer, or the printer.

symbols

The > symbol guides you through a series of software steps. For example: Click File > Page Setup .

cautions and warnings

A Caution indicates possible damage to the HP Deskjet printer or to other equipment. For example:

Caution! Do not touch the print cartridge ink nozzles or copper contacts. Touching

these parts will result in clogs, ink failure, and bad electrical connections.

A Warning indicates possible harm to yourself or to others. For example:

Warning! Keep both new and used print cartridges out of the reach of children.

icons

A Note icon indicates that additional information is provided. For example:

For great results use HP products.

A Printing instructions icon indicates that a description of print options is available in the onscreen user's guide. For example:

For a description of available print options, click the appropriate operating system: Mac OS

8.6, 9.x, or X Classic or Mac OS X.

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accessibility

For accessibility information, visit Apple's Website at http://www.apple.com/disability/.

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using the onscreen user's guide

This onscreen user’s guide is viewed through Adobe Acrobat Reader version 4.0 or greater. Use the following tools to view and navigate the onscreen user's guide:

● View Buttons: Click these buttons to change page views:

View the page in actual size

Fit the page in the window

Fit the page width in the window

● Zoom: Use to zoom in on a page.

● Bookmarks: Click a bookmark to view a topic.

● Navigation Buttons: Click these buttons to navigate:

Go to the first page of the document

Go backward one page

Go forward one page

Go to the last page of the document

Go to the previous view

Go to the next view

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special features

Congratulations! You have purchased an HP Deskjet printer that is equipped with several exciting features:

● One-touch print cancel button.

● A 100-sheet capacity, space saving, fold-up paper tray.

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getting started

● printer features

● buttons and lights

● paper trays

● print cartridges

● connectivity

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printer features

The HP printer has several features to make printing easier and more efficient. To view a printer feature, click below on the name of the feature.

1. buttons and lights

paper trays

1. print cartridges

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printer features

1. connectivity

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buttons and lights

The printer buttons let you turn the printer on and off, cancel a print job, or resume printing. The lights give you visual cues about the status of the printer.

1. Cancel button 2. Print Cartridge Status symbol and light

3. Resume button and light 4. Power button and light

cancel button

Pressing the Cancel button cancels the current print job.

print cartridge status symbol and light

The Print Cartridge Status light turns on or flashes when a print cartridge needs service.

resume button and lights

The Resume light flashes when an action is required such as loading paper or clearing a paper jam. When the problem is solved, press the Resume button to continue printing.

power button and light

The Power button turns the printer on and off. It may take a few seconds for the printer to turn

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buttons and lights

on after pressing the Power button. The green light next to the Power button flashes when the printer is processing.

Caution! Always use the Power button on the front of the printer to turn the printer

on and off. Using a power strip, surge protector, or a wall-mounted switch to turn the printer on and off may cause printer failure.

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paper trays

The printer has a fold-up paper tray and an output guide. The output guide contains a slot for single envelope or index card printing.

1. single envelope slot 2. fold-up tray 3. output guide

In tray

Open the space-saving fold-up tray to load paper or other media to be printed. You can print different sizes of media by adjusting the paper width guide and the paper length

guide. Unfold the extension on the In tray when printing.

1. paper length guide 2. In tray extension 3. paper width guide

Output guide

Printed pages are deposited on the Output guide.

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paper trays

1. output guide

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print cartridges

Two print cartridges can be used with your printer:

● black print cartridge

● tri-color print cartridge

1. black print cartridge 2. tri-color print cartridge

print cartridge selection

print cartridge selection number product number

black

c6615

tri-color

c6578

For installation instructions, see

replacing print cartridges.

For storage instructions, see

maintaining print cartridges.

For recycling instructions, see

print cartridge recovery.

For print cartridge ink capacity, see the information included in the print cartridge packaging.

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connectivity

USB

The printer can connect to the computer with a USB cable.

For instructions on connecting the printer with a USB cable, see the setup poster that came with the printer.

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printing

Click the following topic below to view an explanation of the printer software:

● using printer software with Mac OS 8.6, 9.x, and X Classic

● using printer software with Mac OS X

Click the appropriate topic below to view instructions on printing functions:

● printing a document

● two-sided printing

Click the appropriate topic below to view instructions for printing on different paper types:

● plain paper

● envelopes

● transparencies

● labels

● index cards and other small media

● Hagaki cards

● photographs

● greeting cards

● posters

● iron-on transfers

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using printer software with Mac OS 8.6, 9.x, and X Classic

The printer is controlled by software installed on your computer. Use the printer software to perform the following tasks:

● choosing the printer

● printing from the computer's desktop

● checking the printer status

● using the page setup dialog box

● using the print dialog box

● viewing and changing the status of a print job

Mac OS X Classic is a Mac OS X feature that allows applications built for Mac OS 9.x to run on a Mac OS X computer. Mac OS X Classic applications have a Mac OS 9.x interface.

choosing the printer

Setting the printer as your computer's default printer automatically routes all print jobs to that printer. You can select another printer for a particular document; however, switching printers may affect a document's

formatting and pagination. If you select a printer, always check the document for changes in formatting and pagination before printing.

setting up the printer

Follow these steps to set up the printer:

1. Select Chooser from the Apple menu.

2. Click the hp printer icon in the left side of the Chooser dialog box.

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3. Click hp deskjet printer in the right side of the Chooser dialog box.

4. Close the Chooser.

selecting a default printer

After setting up the printer with the Chooser, use one of the following methods to select it as the default printer:

● Click the menu bar printer icon at the top of the screen, then select the printer name.

● Click the control strip printer icon, then select the printer name.

● Click the desktop printer icon, then choose Set Default Printer from the Printing menu.

printing from the computer's desktop

Desktop printing is useful when you want to print a number of documents at once or print a document that is formatted for a particular printer.

Use one of the following methods to print from the desktop:

● Drag the icons of the documents you want to print to the printer icon on the desktop.

● Select the icons of the documents you want to print, then select File > Print. Select the options you want

from the Print dialog box, then click the OK button.

Desktop printing is not supported in Mac OS X Classic.

checking the printer status

The printer desktop icon shows you the status of the printer.

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icon meaning

Printer is idle and set as the default printer.

Printer is idle and not set as the default printer.

Printing on the default printer.

Printing stopped on the default printer.

Error on the default printer.

The printer driver is not available.

using the page setup dialog box

Use the Page Setup dialog box to modify a document's layout.

displaying the page setup dialog box

To display the Page Setup dialog box, open the software program used to create the document, then select File >

Page Setup.

description

The following options are available on the Page Setup dialog box:

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1. Menu: Choose one of the following:

❍ Page Attributes: To set print options for the document. ❍ Application Attributes: To set print options specific to the application being used.

2. Page Size: Select the paper size.

3. Scaling (%): Reduce or enlarge a document image:

❍ Enter a number from 25-99 to reduce a document image. ❍ Enter a number from 101 to 400 to enlarge a document image.

4. Orientation: Click the appropriate icon for the page orientation.

5. Mirror Image: Click to print a mirror image.

6. Rotate 180º: Click to rotate the page image 180 degrees top to bottom (turns the original upside down).

using the print dialog box

Use the Print dialog box to modify print settings for the document you are printing. The options displayed depend on the panel selected.

displaying the print dialog box

To display the Print dialog box, open the document you want to print, then select File > Print.

menu and buttons

Use the menu and buttons for these functions:

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1. Panel Menu: Click the menu to select different panels: General, Paper Type/Quality, Layout, Color,

Background Printing, or an application-specific panel.

2. Settings Menu: Click to select one of the following:

❍ Select a pre-defined or Default set of print settings. ❍ Create or edit a set of print settings.

3. Preview: Click to see a preview of the printed document.

4. Cancel: Click to close the Print dialog box without printing.

5. OK: Click to print the document.

general

Use the General panel for these functions:

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1. Copies: Enter the number of copies to be printed.

2. Collate: Select to collate if printing multiple copies.

3. Print Back to Front: Select to print the last sheet first.

4. Pages: Choose one of the following:

❍ Click All to print the entire document. ❍ To print a range of pages, click From, then enter the first page to print in the From: box and the last

page to print in the To: box.

paper type/quality

Use the Paper Type/Quality panel for these functions:

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1. Paper Group: Select the category of paper used, such as plain paper.

2. Paper Type: Select the specific type of paper used. The available options vary according to the Paper Group selected.

3. Quality: Select one of the following print speed and quality options: Draft, Normal, Best, and High

Resolution Photo. Best provides the best print quality at the slowest printing speed. The print speed

increases and the print quality lessens with Normal. Draft provides draft quality at the fastest printing speed. High Resolution photo provides 4800 x 1200 optimized dpi printing (available with certain photo paper types

when Best mode is selected).

4. Ink: Click to set the ink density.

layout

Select the Layout panel for page layout options:

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1. Layout Menu: Choose one of the following combinations:

❍ Multiple Pages Per Sheet/Pages Per Sheet: Select these options for most printing jobs. You can

choose the number of pages to appear on each sheet of paper: 1 (Normal), 2, 4, 6, 9, or 12 up.

❍ Booklet: Select Booklet to print a booklet, then select the size of paper to use. You can print the

booklet from left to right or right to left.

❍ ZoomSmart/Print On: Select ZoomSmart to scale from one paper size to another. For example,

to shrink a legal-size document to print on letter/A4 paper.

❍ Tiling: Select to print one image on several sheets of paper. Use the the Tiling Size option to select

how many pages to print the image on.

2. Print Border: If more than one page is being printed on a sheet of paper, select Print Border to print a border around each page on the sheet.

3. Print Both Sides: Select for two-sided printing.

4. Binding: Click the icon for Book (binding at the side), or Tablet (binding at the top) when using two-sided printing.

color

Use the Color panel for these functions:

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1. Image: Choose one of the following:

❍ ColorSmart III: Prints optimum color quality. ❍ ColorSync: Prints using the ColorSync matching system. ❍ Grayscale: Prints in shades of gray. ❍ Black & White: Prints in black and white without shades of gray.

2. Saturation: Slide to adjust the color saturation.

3. Brightness: Slide to make the image lighter or darker.

4. Color Tone: Slide to adjust coolness and warmth.

5. Automatic Image Enhancement: Check this box to activate Automatic Contrast Enhancement and Fixed Resolution Enhancement.

background printing

Use the Background Printing panel for these functions:

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1. Print In: Choose one of the following:

❍ Foreground: Faster printing. ❍ Background: Allows you to use the computer while the document prints.

2. Print Time: Choose one of the following:

❍ Urgent: Begin printing as soon as possible. ❍ Normal: Print job will be sent to queue and printed in order. ❍ Print at: Specify a date and time to print the document. ❍ Put document on hold: Hold the document in the desktop printer to print at a later time.

viewing and changing the status of a print job

When printing a document with background printing, use the Print Status dialog box to see the status of the document as it is printing.

displaying the print status dialog box

Double-click the hp printer icon on the desktop to display the Print Status dialog box.

using the print status dialog box

The following options are available on the Print Status dialog box:

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