HP Deskjet 3820s Macintosh User's Guide

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quick help toc

user's guide table of contents

To find an answer to a question, select one of the topics below.

● notices

● special features

● getting started

● printing

● maintenance

● troubleshooting

● specifications

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user's guide table of contents

hp deskjet 3820 series

table of contents

notices

notices and acknowledgements terms and conventions accessibility using the onscreen user's guide

special features

getting started

printer features buttons and lights paper trays print cartridges connectivity

printing

using printer software with Mac OS 8.6, 9.x, and X Classic using printer software with Mac OS X printing a document two-sided printing plain paper envelopes transparencies labels index cards and other small media

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user's guide table of contents

Hagaki cards photographs greeting cards posters iron-on transfers

maintenance

replacing print cartridges calibrating print cartridges automatically cleaning print cartridges manually cleaning the print cartridges maintaining print cartridges maintaining the printer body refilling print cartridges removing ink from skin and clothing using the hp inkjet utility

troubleshooting

printer lights are flashing or on checking the print cartridge status printer is not printing problems with printouts printer is slow

specifications

printer specifications minimum system requirements environmental statement print cartridge recovery limited warranty

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user's guide table of contents

regulatory notices

index

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notices

● notices and acknowledgements

● terms and conventions

● accessibility

● using the onscreen user's guide

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notices and acknowledgements

hewlett-packard company notices

The information contained in this document is subject to change without notice. Hewlett-Packard (HP) makes no warranty of any kind with regard to this material including, but

not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for any errors or for incidental or consequential damages in

prior written permission of Hewlett-Packard, except as allowed under copyright laws.

acknowledgments

Apple, the Apple logo, ColorSync, the ColorSync logo, Finder, Mac, Macintosh, Mac OS, Powerbook, Power Macintosh, and Quickdraw are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

TrueType is a U.S. trademark of Apple Computer, Inc. Adobe and Acrobat are trademarks of Adobe Systems Incorporated.

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terms and conventions

The following terms and conventions are used in the user's guide.

terms

HP Deskjet printers may be referred to as the HP Deskjet printer, the HP printer, or the printer.

symbols

The > symbol guides you through a series of software steps. For example: Click File > Page Setup .

cautions and warnings

A Caution indicates possible damage to the HP Deskjet printer or to other equipment. For example:

Caution! Do not touch the print cartridge ink nozzles or copper contacts. Touching

these parts will result in clogs, ink failure, and bad electrical connections.

A Warning indicates possible harm to yourself or to others. For example:

Warning! Keep both new and used print cartridges out of the reach of children.

icons

A Note icon indicates that additional information is provided. For example:

For great results use HP products.

A Printing instructions icon indicates that a description of print options is available in the onscreen user's guide. For example:

For a description of available print options, click the appropriate operating system: Mac OS

8.6, 9.x, or X Classic or Mac OS X.

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accessibility

For accessibility information, visit Apple's Website at http://www.apple.com/disability/.

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using the onscreen user's guide

This onscreen user’s guide is viewed through Adobe Acrobat Reader version 4.0 or greater. Use the following tools to view and navigate the onscreen user's guide:

● View Buttons: Click these buttons to change page views:

View the page in actual size

Fit the page in the window

Fit the page width in the window

● Zoom: Use to zoom in on a page.

● Bookmarks: Click a bookmark to view a topic.

● Navigation Buttons: Click these buttons to navigate:

Go to the first page of the document

Go backward one page

Go forward one page

Go to the last page of the document

Go to the previous view

Go to the next view

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special features

Congratulations! You have purchased an HP Deskjet printer that is equipped with several exciting features:

● One-touch print cancel button.

● A 100-sheet capacity, space saving, fold-up paper tray.

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getting started

● printer features

● buttons and lights

● paper trays

● print cartridges

● connectivity

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printer features

The HP printer has several features to make printing easier and more efficient. To view a printer feature, click below on the name of the feature.

1. buttons and lights

paper trays

1. print cartridges

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printer features

1. connectivity

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buttons and lights

The printer buttons let you turn the printer on and off, cancel a print job, or resume printing. The lights give you visual cues about the status of the printer.

1. Cancel button 2. Print Cartridge Status symbol and light

3. Resume button and light 4. Power button and light

cancel button

Pressing the Cancel button cancels the current print job.

print cartridge status symbol and light

The Print Cartridge Status light turns on or flashes when a print cartridge needs service.

resume button and lights

The Resume light flashes when an action is required such as loading paper or clearing a paper jam. When the problem is solved, press the Resume button to continue printing.

power button and light

The Power button turns the printer on and off. It may take a few seconds for the printer to turn

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buttons and lights

on after pressing the Power button. The green light next to the Power button flashes when the printer is processing.

Caution! Always use the Power button on the front of the printer to turn the printer

on and off. Using a power strip, surge protector, or a wall-mounted switch to turn the printer on and off may cause printer failure.

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paper trays

The printer has a fold-up paper tray and an output guide. The output guide contains a slot for single envelope or index card printing.

1. single envelope slot 2. fold-up tray 3. output guide

In tray

Open the space-saving fold-up tray to load paper or other media to be printed. You can print different sizes of media by adjusting the paper width guide and the paper length

guide. Unfold the extension on the In tray when printing.

1. paper length guide 2. In tray extension 3. paper width guide

Output guide

Printed pages are deposited on the Output guide.

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paper trays

1. output guide

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print cartridges

Two print cartridges can be used with your printer:

● black print cartridge

● tri-color print cartridge

1. black print cartridge 2. tri-color print cartridge

print cartridge selection

print cartridge selection number product number

black

c6615

tri-color

c6578

For installation instructions, see

replacing print cartridges.

For storage instructions, see

maintaining print cartridges.

For recycling instructions, see

print cartridge recovery.

For print cartridge ink capacity, see the information included in the print cartridge packaging.

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connectivity

USB

The printer can connect to the computer with a USB cable.

For instructions on connecting the printer with a USB cable, see the setup poster that came with the printer.

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printing

Click the following topic below to view an explanation of the printer software:

● using printer software with Mac OS 8.6, 9.x, and X Classic

● using printer software with Mac OS X

Click the appropriate topic below to view instructions on printing functions:

● printing a document

● two-sided printing

Click the appropriate topic below to view instructions for printing on different paper types:

● plain paper

● envelopes

● transparencies

● labels

● index cards and other small media

● Hagaki cards

● photographs

● greeting cards

● posters

● iron-on transfers

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using printer software with Mac OS 8.6, 9.x, and X Classic

The printer is controlled by software installed on your computer. Use the printer software to perform the following tasks:

● choosing the printer

● printing from the computer's desktop

● checking the printer status

● using the page setup dialog box

● using the print dialog box

● viewing and changing the status of a print job

Mac OS X Classic is a Mac OS X feature that allows applications built for Mac OS 9.x to run on a Mac OS X computer. Mac OS X Classic applications have a Mac OS 9.x interface.

choosing the printer

Setting the printer as your computer's default printer automatically routes all print jobs to that printer. You can select another printer for a particular document; however, switching printers may affect a document's

formatting and pagination. If you select a printer, always check the document for changes in formatting and pagination before printing.

setting up the printer

Follow these steps to set up the printer:

1. Select Chooser from the Apple menu.

2. Click the hp printer icon in the left side of the Chooser dialog box.

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3. Click hp deskjet printer in the right side of the Chooser dialog box.

4. Close the Chooser.

selecting a default printer

After setting up the printer with the Chooser, use one of the following methods to select it as the default printer:

● Click the menu bar printer icon at the top of the screen, then select the printer name.

● Click the control strip printer icon, then select the printer name.

● Click the desktop printer icon, then choose Set Default Printer from the Printing menu.

printing from the computer's desktop

Desktop printing is useful when you want to print a number of documents at once or print a document that is formatted for a particular printer.

Use one of the following methods to print from the desktop:

● Drag the icons of the documents you want to print to the printer icon on the desktop.

● Select the icons of the documents you want to print, then select File > Print. Select the options you want

from the Print dialog box, then click the OK button.

Desktop printing is not supported in Mac OS X Classic.

checking the printer status

The printer desktop icon shows you the status of the printer.

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icon meaning

Printer is idle and set as the default printer.

Printer is idle and not set as the default printer.

Printing on the default printer.

Printing stopped on the default printer.

Error on the default printer.

The printer driver is not available.

using the page setup dialog box

Use the Page Setup dialog box to modify a document's layout.

displaying the page setup dialog box

To display the Page Setup dialog box, open the software program used to create the document, then select File >

Page Setup.

description

The following options are available on the Page Setup dialog box:

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1. Menu: Choose one of the following:

❍ Page Attributes: To set print options for the document. ❍ Application Attributes: To set print options specific to the application being used.

2. Page Size: Select the paper size.

3. Scaling (%): Reduce or enlarge a document image:

❍ Enter a number from 25-99 to reduce a document image. ❍ Enter a number from 101 to 400 to enlarge a document image.

4. Orientation: Click the appropriate icon for the page orientation.

5. Mirror Image: Click to print a mirror image.

6. Rotate 180º: Click to rotate the page image 180 degrees top to bottom (turns the original upside down).

using the print dialog box

Use the Print dialog box to modify print settings for the document you are printing. The options displayed depend on the panel selected.

displaying the print dialog box

To display the Print dialog box, open the document you want to print, then select File > Print.

menu and buttons

Use the menu and buttons for these functions:

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1. Panel Menu: Click the menu to select different panels: General, Paper Type/Quality, Layout, Color,

Background Printing, or an application-specific panel.

2. Settings Menu: Click to select one of the following:

❍ Select a pre-defined or Default set of print settings. ❍ Create or edit a set of print settings.

3. Preview: Click to see a preview of the printed document.

4. Cancel: Click to close the Print dialog box without printing.

5. OK: Click to print the document.

general

Use the General panel for these functions:

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1. Copies: Enter the number of copies to be printed.

2. Collate: Select to collate if printing multiple copies.

3. Print Back to Front: Select to print the last sheet first.

4. Pages: Choose one of the following:

❍ Click All to print the entire document. ❍ To print a range of pages, click From, then enter the first page to print in the From: box and the last

page to print in the To: box.

paper type/quality

Use the Paper Type/Quality panel for these functions:

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1. Paper Group: Select the category of paper used, such as plain paper.

2. Paper Type: Select the specific type of paper used. The available options vary according to the Paper Group selected.

3. Quality: Select one of the following print speed and quality options: Draft, Normal, Best, and High

Resolution Photo. Best provides the best print quality at the slowest printing speed. The print speed

increases and the print quality lessens with Normal. Draft provides draft quality at the fastest printing speed. High Resolution photo provides 4800 x 1200 optimized dpi printing (available with certain photo paper types

when Best mode is selected).

4. Ink: Click to set the ink density.

layout

Select the Layout panel for page layout options:

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1. Layout Menu: Choose one of the following combinations:

❍ Multiple Pages Per Sheet/Pages Per Sheet: Select these options for most printing jobs. You can

choose the number of pages to appear on each sheet of paper: 1 (Normal), 2, 4, 6, 9, or 12 up.

❍ Booklet: Select Booklet to print a booklet, then select the size of paper to use. You can print the

booklet from left to right or right to left.

❍ ZoomSmart/Print On: Select ZoomSmart to scale from one paper size to another. For example,

to shrink a legal-size document to print on letter/A4 paper.

❍ Tiling: Select to print one image on several sheets of paper. Use the the Tiling Size option to select

how many pages to print the image on.

2. Print Border: If more than one page is being printed on a sheet of paper, select Print Border to print a border around each page on the sheet.

3. Print Both Sides: Select for two-sided printing.

4. Binding: Click the icon for Book (binding at the side), or Tablet (binding at the top) when using two-sided printing.

color

Use the Color panel for these functions:

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1. Image: Choose one of the following:

❍ ColorSmart III: Prints optimum color quality. ❍ ColorSync: Prints using the ColorSync matching system. ❍ Grayscale: Prints in shades of gray. ❍ Black & White: Prints in black and white without shades of gray.

2. Saturation: Slide to adjust the color saturation.

3. Brightness: Slide to make the image lighter or darker.

4. Color Tone: Slide to adjust coolness and warmth.

5. Automatic Image Enhancement: Check this box to activate Automatic Contrast Enhancement and Fixed Resolution Enhancement.

background printing

Use the Background Printing panel for these functions:

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1. Print In: Choose one of the following:

❍ Foreground: Faster printing. ❍ Background: Allows you to use the computer while the document prints.

2. Print Time: Choose one of the following:

❍ Urgent: Begin printing as soon as possible. ❍ Normal: Print job will be sent to queue and printed in order. ❍ Print at: Specify a date and time to print the document. ❍ Put document on hold: Hold the document in the desktop printer to print at a later time.

viewing and changing the status of a print job

When printing a document with background printing, use the Print Status dialog box to see the status of the document as it is printing.

displaying the print status dialog box

Double-click the hp printer icon on the desktop to display the Print Status dialog box.

using the print status dialog box

The following options are available on the Print Status dialog box:

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1. Control Buttons: Select a print job in the print queue, then click one of the following buttons to control printing:

Pause a print job.

Restart printing.

Set the print time.

Delete a print job.

2. Column Titles: Click a column title to sort print jobs.

3. Print Queue: Select a print job, then drag it to a new position in the print queue.

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using printer software with Mac OS X

The printer is controlled by software installed on the computer. For instructions on using the printer software, select one of the following topics:

● using the page setup dialog box

● using the print dialog box

● using the print center

Mac OS X Classic is a Mac OS X feature that allows applications built for Mac OS 9.x to run on a Mac OS X computer. Mac OS X Classic applications have a Mac OS 9.x interface. For more information, see

using printer software with Mac OS 8.6, 9.x, and X Classic.

using the page setup dialog box

Use the Page Setup dialog box to modify a document's layout.

displaying the page setup screen

To display the Page Setup screen, open the software program used to create the document, then select File > Page Setup.

description

The following options are available on the Page Setup dialog box.

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1. Settings: Choose one of the following:

❍ Page Attributes: To set print options for the document. ❍ Application Attributes: To set print options specific to the application being used. ❍ Summary: To view the print settings for the document.

2. Format for: Select the printer name.

3. Paper Size: Select the paper size.

4. Orientation: Click the appropriate icon for the page orientation.

5. Scale: Reduce or enlarge a document image:

❍ Enter a number from 25-99 to reduce a document image. ❍ Enter a number from 101 to 500 to enlarge a document image.

using the print dialog box

Use the Print dialog box to modify print settings for the document you are printing. The options displayed depend on the panel selected.

displaying the print dialog box

To display the Print dialog box, open the document you want to print, then select File > Print.

menu and buttons

Use the menu and buttons for these functions:

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1. Printer: If necessary, select the printer.

2. Presets: Select a group of saved print options.

3. Panel Menu: Click the menu to select different panels:

Copies and Pages, Layout, Output Options,

Paper Type/ Quality, an application-specific panel, or a summary of print settings for the document.

4. ?: Click to view Mac Help.

5. Preview: Click to see a preview of the printed document.

6. Cancel: Click to close the Print dialog box without printing.

7. Print: Click to print the document.

copies and pages

Use the Copies and Pages panel for these functions:

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1. Copies: Enter the number of copies to be printed.

2. Collated: Select to collate if printing multiple copies.

3. Pages: Choose one of the following:

❍ Click All to print the entire document. ❍ To print a range of pages, click From then enter the first page to print in the From: box and

the last page to print in the To: box.

layout

Use the Layout panel for these functions:

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1. Pages per Sheet: Select how many pages to print on each sheet of paper.

2. Layout Direction: Select the option for how multiple pages are arranged on a sheet of paper.

3. Border: Select the border to appear around each page.

output options

Use the Output Options panel for these functions:

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1. Save as File: Select to print to file.

2. Format: Select either PDF or PS (PostScript).

paper type/quality

Use the Paper Type/Quality panel for these functions:

1. Paper : Click to select the following options:

❍ Paper Type: Select the paper type desired. ❍ Quality: Select one of the following print speed and quality options: Best, Normal, Draft,

and High Resolution Photo. Best provides the best print quality at the slowest printing

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speed. The print speed increases and the print quality lessens with Normal. Draft provides draft quality at the fastest printing speed. High Resolution photo provides 4800 x 1200 optimized dpi printing (available with certain photo paper types when Best mode is selected).

❍ Color: Select the color setting.

2. Color Options : Click to set saturation, brightness, and color tone.

3. Ink: Click to set ink density.

using the print center

Use the Print Center to:

● Manage available printers

● Select a default printer

● Add a printer

● Manage print jobs

displaying the print center

Follow these steps to display the Print Center:

1. Click Applications in the Finder window.

2. Select the Utilities folder.

3. Select the Print Center icon.

managing available printers

Use the Print Center to manage available printers:

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1. Name Column: Click a printer name to select the printer.

2. Blue Bullet: Indicates default printer.

3. Delete: Select a printer, then click Delete to remove the printer from the computer.

4. Add Printer: See

adding a printer.

selecting a default printer

Follow these steps to set the printer as the computer's default printer:

1. Open the Print Center. For instructions on opening the Print Center, see using the print center .

2. Click the printer name.

3. Do one of the following:

❍ Select Printers > Make Default ❍ Press Command + d

A blue bullet appears next to the printer name to indicate that it is the default printer.

adding a printer

Follow these steps to add a printer to your computer:

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1. Open the Print Center. For instructions on opening the Print Center, see using the print center.

2. Click the Add Printer button. The Add Printer List dialog box appears.

3. Select the printer name from the printer list.

4. Click the Add button.

managing print jobs

Use the Print Center to manage print jobs.

1. Open the Print Center. For instructions on opening the Print Center, see

using the print center.

2. Select the printer. The print queue appears.

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3. Click a print job to select it.

4. Use the buttons to manage the print job as desired:

❍ Delete: Cancels the selected print job. ❍ Hold: Pauses the selected print job. ❍ Resume: Restarts a paused print job.

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printing a document

For printing instructions, select the appropriate option:

● My computer runs Mac OS 8.6 or 9.x

● I am using a Mac OS 9.x application on a Mac OS X computer

Mac OS 8.6, 9.x, and X Classic

I am using an application built for Mac OS X

Mac OS X

Mac OS 8.6, 9.x, and X Classic

The following instructions provide the most common method of selecting page layout and print options. The software program you are using may vary from the method described.

controlling page layout

1. Open the file you want to print.

2. Click File > Page Setup to display the Page Attributes screen to select paper size, scaling, orientation, mirror image, rotate 180º, and two-sided safe margins.

3. Click OK to save the page layout options.

selecting print options

1. Open the file you want to print.

2. Click File > Print to display the Print dialog box.

3. Use the General panel to select the number of copies to print, which pages are to be printed, and the print order on this screen.

4. Select Paper Type/Quality to choose print quality options, paper group, paper type, and ink density.

5. Select Layout to choose multiple pages per sheet and two-sided printing.

6. Select Color to choose options for color, grayscale, black and white printing, and image and text resolution.

7. Select Background Printing to choose foreground or background print options and print time.

8. Click OK to print the document.

For a description of the Macintosh printer software, see

using printer software with Mac OS 8.6,

9.X, and X Classic.

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Mac OS X

The following instructions provide the most common method of selecting page layout and print options. The software program you are using may vary from the method described.

controlling page layout

1. Open the file you want to print.

2. Click File > Page Setup to display the Page Setup screen to select the printer, paper size, scaling, and orientation.

3. Click OK to save the page layout options.

selecting print options

1. Open the file you want to print.

2. Click File > Print to display the Print dialog box.

3. Select the Copies and Pages panel to select the number of copies to print, collation, and which pages are to be printed.

4. Select Layout to choose multiple pages per sheet, layout order, and borders.

5. Select Output Options to save the file as a PDF or PostScript file.

6. Select Paper Type/Quality to choose color options, paper type, print mode, and ink density.

7. Select Summary to view the print settings for the document.

8. Click Print to print the document.

For a description of the Mac OS X printer software, see

using printer software with Mac OS X.

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two-sided printing

Two-sided printing is only available in Mac OS 8.6, 9.x, and X Classic.

Two-sided printing is not available in Mac OS X.

two-sided printing

Follow these instructions to print a two-sided document:

1. Open the

Print dialog box, then select the Layout panel.

2. Select Print Both Sides.

3. Select the appropriate binding:

Book binding.

Tablet binding.

4. Change any other desired print settings, then click OK.

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two-sided printing

The printer automatically prints odd-numbered pages first. Once the odd-numbered pages are printed, a message appears prompting you to reload the paper so that the even-numbered pages can be printed.

Book binding

Tablet binding

5. Reload the paper, then click Continue.

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plain paper

preparing to print

1. Fold out the In tray, then fold out the In tray extension.

2. Slide out the paper guides.

3. Place up to 100 sheets of paper in the In tray.

4. Slide the paper guides firmly against the paper.

5. Lower the Output guide.

● My computer runs Mac OS 8.6 or 9.x

● I am using a Mac OS 9.x application on a Mac OS X computer

Mac OS 8.6, 9.x, and X Classic

I am using an application built for Mac OS X

Mac OS X

printing on plain paper with Mac OS 8.6, 9.x, and X Classic

1. If necessary, open the

Page Setup dialog box and select the page size, scaling, or

orientation options.

2. Open the

Print dialog box, then select the following settings:

panel setting

Paper Type/Quality

Paper Group: Plain Paper

3. Select any other desired print settings.

4. After you have selected the print settings, click OK.

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plain paper

printing on plain paper with Mac OS X

1. If necessary, open the

Page Setup dialog box and select the printer, page size, scaling, or

orientation options.

2. Open the

Print dialog box, then select the following settings:

panel setting

Paper Type/Quality

Paper Type: Plain Paper

3. Select any other desired print settings.

4. After you have selected the print settings, click Print.

For a description of available print options, click the appropriate operating system:Mac OS

8.6, 9.x, or X Classic or Mac OS X.

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envelopes

Print a single envelope using the envelope slot, or print multiple envelopes using the paper tray.

printing guidelines

● Never place more than 15 envelopes in the In tray at one time.

● Avoid using envelopes that have clasps or windows.

● Avoid using envelopes that are shiny or embossed; envelopes with thick, irregular, or

curled edges; or envelopes that are wrinkled, torn, or otherwise damaged.

● Align the envelope edges before inserting them in the paper tray.

preparing to print a single envelope

1. Place the envelope with the flap side on the left and facing up into the single envelope slot.

2. Push the envelope forward until it stops.

preparing to print a stack of envelopes

1. Fold out the In tray.

2. Place no more than 15 envelopes—with the flap side on the left and facing up—in the In tray.

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envelopes

3. Push the envelopes forward until they stop.

4. Slide the paper guide firmly against the edges of the envelopes.

5. Lower the Out tray.

printing the envelopes

● My computer runs Mac OS 8.6 or 9.x

● I am using a Mac OS 9.x application on a Mac OS X computer

Mac OS 8.6, 9.x, and X Classic

I am using an application built for Mac OS X

Mac OS X

printing envelopes with Mac OS 8.6, 9.x, and X Classic

1. Open the

Page Setup dialog box, then select the following settings:

panel setting

Page Attributes

Page Size: Appropriate envelope size Orientation: Appropriate envelope orientation

2. Click OK.

3. Open the

Print dialog box, then select the following settings:

panel setting

Paper Type/Quality

Paper Group: Plain Paper

4. Select any other desired print settings.

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envelopes

5. After you have selected the print settings, click OK.

printing envelopes with Mac OS X

1. Open the

Page Setup dialog box, then select the following settings:

panel setting

Page Attributes

Paper Size: Appropriate envelope size Orientation: Appropriate envelope orientation

2. Click OK.

3. Open the

Print dialog box, then select the following settings:

panel setting

Paper Type/Quality

Paper Type: Plain Paper

4. Select any other desired print settings.

5. After you have selected the print settings, click Print.

For a description of available print options, click the appropriate operating system: Mac OS

8.6, 9.x, or X Classic or Mac OS X.

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transparencies

printing guidelines

For great results use hp premium inkjet transparency film.

preparing to print

1. Fold out the In tray, then fold out the In tray extension.

2. Slide out the paper guides.

3. Fan the edges of the transparency sheets to separate them, then align the edges.

4. Place up to 30 transparency sheets in the In tray with the rough side down and the adhesive strip toward the printer.

5. Carefully push the transparencies forward until they stop so that none of the adhesive strips catch on one another.

6. Slide the paper guides firmly against the transparency sheets.

7. Lower the Output guide.

printing transparencies

● My computer runs Mac OS 8.6 or 9.x

● I am using a Mac OS 9.x application on a Mac OS X computer

Mac OS 8.6, 9.x, and X Classic

I am using an application built for Mac OS X

Mac OS X

printing transparencies with Mac OS 8.6, 9.x, and X Classic

1. If necessary, open the

Page Setup dialog box and select the page size, scaling, or

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transparencies

orientation options.

2. Open the Print dialog box, then select the following settings:

panel setting

Paper Type/Quality

Paper Group: Transparency film Paper Type: Appropriate transparency

film

3. Select any other desired print settings.

4. After you have selected the print settings, click OK. The printer may wait for transparencies to dry before releasing them to the top of the

tray.

printing transparencies with Mac OS X

1. If necessary, open the

Page Setup dialog box and select the printer, page size, scaling, or

orientation options.

2. Open the

Print dialog box, then select the following settings:

panel setting

Paper Type/Quality

Paper Type: Appropriate transparency

film

3. Select any other desired print settings.

4. After you have selected the print settings, click Print. The printer may wait for transparencies to dry before releasing them to the top of the

tray.

For a description of available print options, click the appropriate operating system:

Mac OS 8.6, 9.x, or X Classic or Mac OS X.

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labels

printing guidelines

● Use only paper labels that are designed specifically for inkjet printers.

● Use only full sheets of labels.

● Verify that the labels are not sticky, wrinkled, or pulling away from the protective

backing.

● Do not use plastic or clear labels. The ink will not dry on these labels.

● Never place more than 30 sheets of labels in the In tray at one time.

preparing to print

1. Fold out the In tray, then fold out the In tray extension.

2. Slide out the paper guides.

3. Fan the edges of the label sheets to separate them, then align the label edges.

4. Load up to 30 label sheets—label side down—in the In tray.

5. Lower the Output guide.

printing labels

If your software program includes a label printing feature, follow the instructions provided with the software program. Otherwise, follow the instructions below.

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labels

● My computer runs Mac OS 8.6 or 9.x

● I am using a Mac OS 9.x application on a Mac OS X computer

Mac OS 8.6, 9.x, and X Classic

I am using an application built for Mac OS X

Mac OS X

printing labels with Mac OS 8.6, 9.x, and X Classic

1. Open the

Page Setup dialog box, then select the following settings:

panel setting

Page Attributes

Page Size: A4 Letter or US Letter Orientation: Appropriate orientation

2. Click OK.

3. Open the

Print dialog box, then select the following settings:

panel setting

Paper Type/Quality

Paper Group: Plain Paper or Inkjet

Paper

Paper Type: Appropriate paper type (if

inkjet paper is selected as the paper group)

Quality: Normal

4. Select any other desired print settings.

5. After you have selected the print settings, click OK.

printing labels with Mac OS X

1. Open the

Page Setup dialog box, then select the following settings:

panel setting

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labels

Page Attributes

Paper Size: A4 Letter or US Letter Orientation: Appropriate orientation

2. Click OK.

3. Open the

Print dialog box, then select the following settings:

panel setting

Paper Type/Quality

Paper Type: Appropriate label type Quality: Normal

4. Select any other desired print settings.

5. After you have selected the print settings, click Print.

For a description of available print options, click the appropriate operating system: Mac OS

8.6, 9.x, or X Classic or Mac OS X.

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index cards and other small media

printing guidelines

● Use only cards and small media that meet the printer’s paper size specifications.

● If an out of paper message appears, verify that the index cards or other small media

are positioned properly in the In tray.

preparing to print index cards or other small media

1. Fold out the In tray, then fold out the In tray extension.

2. Slide out the paper length guide.

3. Align the card edges.

4. Place up to 60 cards in the In tray.

5. Push the cards forward until they stop.

6. Slide the paper width guide firmly against the edge of the cards.

7. Slide the paper length guide firmly against the edge of the cards.

8. Lower the Output guide.

printing index cards and other small media

If your software program includes a card printing feature, follow the instructions provided by the software program. Otherwise, follow the instructions below.

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index cards and other small media

● My computer runs Mac OS 8.6 or 9.x

● I am using a Mac OS 9.x application on a Mac OS X computer

Mac OS 8.6, 9.x, and X Classic

I am using an application built for Mac OS X

Mac OS X

printing index cards and other small media with Mac OS 8.6, 9.x, and X Classic

1. Open the

Page Setup dialog box, then select the following settings:

panel setting

Page Attributes

Page Size: Appropriate card size Orientation: Appropriate orientation

2. Click OK.

3. Open the

Print dialog box, then select the following settings:

panel setting

Paper Type/Quality

Paper Group: Plain Paper or Inkjet

Paper

Paper Type: Appropriate paper type (if

inkjet paper is selected as the paper group)

Quality: Normal

Layout

Pages Per Sheet: 1 (Normal) Print Both Sides: Unchecked for

unsupported card sizes

4. Click OK. If an out of paper message appears, verify that the cards are positioned properly in the

paper tray.

printing index cards and other small media with Mac OS X

1. Open the

Page Setup dialog box, then select the following settings:

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index cards and other small media

panel setting

Page Attributes

Paper Size: Appropriate card size Orientation: Appropriate orientation

2. Click OK.

3. Open the

Print dialog box, then select the following settings:

panel setting

Paper Type/Quality

Paper Type: Plain Paper Quality: Normal

Layout

Pages Per Sheet: 1 (Normal)

4. Select any other desired print settings.

5. After selecting the print settings, click Print. If an out of paper message appears, verify that the cards are positioned properly in the

paper tray.

For a description of available print options, click the appropriate operating system: Mac OS

8.6, 9.x, or X Classic or Mac OS X.

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Hagaki cards

● Use only cards that meet the printer’s paper size specifications.

● If an out of paper message appears, verify that the hagaki cards are positioned

properly in the In tray.

preparing to print

1. Fold out the In tray, then fold out the In tray extension.

2. Slide out the paper length guide.

3. Align the card edges.

4. Place up to 60 cards in the tray.

5. Push the cards forward until they stop.

6. Slide the paper width guide firmly against the edge of the cards.

7. Slide the paper length guide firmly against the edge of the cards.

8. Lower the Output guide.

printing Hagaki cards

If your software program includes a card printing feature, follow the instructions provided by the software program. Otherwise, follow the instructions below.

● My computer runs Mac OS 8.6 or 9.x

● I am using a Mac OS 9.x application on a Mac OS X computer

Mac OS 8.6, 9.x, and X Classic

I am using an application built for Mac OS X

Mac OS X

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Hagaki cards

printing Hagaki cards with Mac OS 8.6, 9.x, and X Classic

1. Open the

Page Setup dialog box, then select the following settings:

panel setting

Page Attributes

Page Size: Appropriate Hagaki card size Orientation: Appropriate orientation

2. Click OK.

3. Open the

Print dialog box, then select the following settings:

panel setting

Paper Type/Quality

Paper Group: Plain Paper or Inkjet

Paper

Paper Type: Appropriate paper type (if

inkjet paper is selected as the paper group)

Quality: Normal

Layout

Pages Per Sheet: 1 (Normal) Print Both Sides: Select if desired

4. Click OK. If an out of paper message appears, verify the cards are positioned properly in the paper

tray.

printing Hagaki cards with Mac OS X

1. Open the

Page Setup dialog box, then select the following settings:

panel setting

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Hagaki cards

Page Attributes

Paper Size: Appropriate Hagaki card size Orientation: Appropriate orientation

2. Click OK.

3. Open the

Print dialog box, then select the following settings:

panel setting

Paper Type/Quality

Paper Type: Appropriate inkjet paper type Quality: Normal

Layout

Pages Per Sheet: 1 (Normal)

4. Select any other desired print settings.

5. After selecting the print settings, click Print. If an out of paper message appears, verify that the cards are positioned properly in the

paper tray.

For a description of available print options, click the appropriate operating system: Mac OS

8.6, 9.x, or X Classic or Mac OS X.

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photographs

printing guidelines

● The photo must be in an electronic format (digital) before it can be printed. Take a

digital picture, scan a photo, or have your local camera shop provide an electronic file of the photo.

● Use hp photo papers for great results.

preparing to print small photographs

1. Fold out the In tray, then fold out the In tray extension.

2. Slide out the paper guides.

3. Fan the edges of the photo paper to separate them, then align the photo paper edges.

4. Place no more than 50 sheets of photo paper—printable side down—in the In tray.

5. Push the photo paper forward until it stops.

6. Slide the paper guides firmly against the edge of the cards.

7. Lower the Output guide.

preparing to print large photographs

1. Fold out the In tray, then fold out the In tray extension.

2. Slide out the paper guides.

3. Fan the edges of the photo paper to separate them, then align the photo paper edges.

4. Place no more than 50 sheets of photo paper—printable side down—in the In tray.

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photographs

5. Slide the paper guides firmly against the edges of the photo paper.

6. Lower the Output guide.

printing photographs

● My computer runs Mac OS 8.6 or 9.x

● I am using a Mac OS 9.x application on a Mac OS X computer

Mac OS 8.6, 9.x, and X Classic

I am using an application built for Mac OS X

Mac OS X

printing photographs with Mac OS 8.6, 9.x, and X Classic

1. Open the

Page Setup dialog box, then select the following settings:

panel setting

Page Attributes

Page Size: Appropriate paper size Orientation: Appropriate orientation

2. Click OK.

3. Open the

Print dialog box, then select the following settings:

panel setting

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photographs

Paper Type/Quality

Paper Group: Photo paper Paper Type: Appropriate hp photo paper

type Quality: Best or High Resolution Photo

4. Select any other desired print settings.

5. After you have selected the print settings, click OK.

printing photographs with Mac OS X

1. Open the

Page Setup dialog box, then select the following settings:

panel setting

Page Attributes

Paper Size: Appropriate paper size Orientation: Appropriate orientation

2. Click OK.

3. Open the

Print dialog box, then select the following settings:

panel setting

Paper Type/Quality

Paper Type: Appropriate hp photo paper

type Quality: Best or High Resolution Photo

4. Select any other desired print settings.

5. After you have selected the print settings, click Print.

For a description of available print options, click the appropriate operating system: Mac OS

8.6, 9.x, or X Classic or Mac OS X.

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greeting cards

printing guidelines

● Unfold pre-folded cards, then place them in the In tray.

● If an out of paper message appears, verify that the cards are positioned properly in

the In tray.

● For great results, use hp greeting card paper.

preparing to print

1. Fold out the In tray, then fold out the In tray extension.

2. Slide out the paper length guide.

3. Fan the edges of the greeting cards to separate them.

4. Align the edges of the cards, then place no more than 5 cards in the In tray.

5. Push the cards forward until they stop.

6. Slide the paper width guide firmly against the edge of the cards.

7. Slide the paper length guide firmly against the edge of the cards.

8. Lower the Output guide.

printing greeting cards

If your software program includes a greeting card printing feature, follow the instructions provided with the software program. Otherwise, follow the instructions below.

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greeting cards

● My computer runs Mac OS 8.6 or 9.x

● I am using a Mac OS 9.x application on a Mac OS X computer

Mac OS 8.6, 9.x, and X Classic

I am using an application built for Mac OS X

Mac OS X

printing greeting cards with Mac OS 8.6, 9.x, and X Classic

1. If necessary, open the

Page Setup dialog box and select the page size, scaling, or

orientation options.

2. Open the

Print dialog box, then select the following settings:

panel setting

Paper Type/Quality

Paper Group: Greeting Cards Paper Type: Appropriate greeting card

type

Quality: Normal

Layout

Pages Per Sheet: 1 (Normal)

3. Click OK.

If an out of paper message appears, verify that the greeting cards are positioned properly in the paper tray.

printing greeting cards with Mac OS X

1. If necessary, open the

Page Setup dialog box and select the printer, paper size, scaling, or

orientation options.

2. Open the

Print dialog box, then select the following settings:

panel setting

Paper Type/Quality

Paper Type: Appropriate inkjet paper type Quality: Normal

Layout

Pages Per Sheet: 1 (Normal)

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greeting cards

3. Select any other desired print settings.

4. After selecting the print settings, click Print. If an out of paper message appears, verify that the greeting cards are positioned

properly in the paper tray.

For a description of available print options, click the appropriate operating system: Mac OS

8.6, 9.x, or X Classic or Mac OS X.

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posters

printing guidelines

Poster printing is not available in Mac OS X.

preparing to print

1. Fold out the In tray, then fold out the In tray extension.

2. Slide out the paper guides.

3. Fan the edges of the sheets to separate them, then align the edges.

4. Place the paper in the In tray.

5. Slide the paper guides firmly against the edge of the cards.

6. Lower the Output guide.

printing posters

1. If necessary, open the Page Setup dialog box and set the page size, scaling, or orientation.

2. Open the

Print dialog box, then select the following settings:

panel setting

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posters

Paper Type/ Quality

Paper Group: Plain Paper or Inkjet

Paper

Paper Type: Appropriate paper type (if

inkjet paper is selected as the paper group)

Quality: Normal

Layout

Multiple Page Per Sheet: Tiling

3. Select any other desired print settings.

4. After you have selected the print settings, click OK.

5. After the poster has printed, trim the edges on the sheets then tape the sheets together.

For a description of available print options, click Mac OS 8.6, 9.x, or X Classic.

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iron-on transfers

printing guidelines

● When printing a document with a mirror-image, the text and pictures are horizontally

reversed from what appears on the computer screen.

● Use hp iron-on transfer paper for great results.

preparing to print

1. Fold out the In tray, then fold out the In tray extension.

2. Slide out the paper guides.

3. Fan the edges of the iron-on transfer paper to separate them, then align the edges.

4. Place the iron-on transfer paper in the In tray with the printable side down.

5. Slide the paper guides firmly against the edge of the cards.

6. Lower the Output guide.

printing iron-on transfers

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iron-on transfers

If your software program includes an iron-on transfer printing feature, follow the instructions provided with the software program. Otherwise, follow the instructions below.

● My computer runs Mac OS 8.6 or 9.x

● I am using a Mac OS 9.x application on a Mac OS X computer

Mac OS 8.6, 9.x, and X Classic

I am using an application built for Mac OS X

Mac OS X

printing iron-on transfers with Mac OS 8.6, 9.x, and X Classic

1. Open the

Page Setup dialog box, then select the following settings:

panel setting

Page Attributes

Page Size: A4 Letter or US Letter Orientation: Appropriate orientation

2. Click OK.

3. Open the

Print dialog box, then select the following settings:

panel setting

Paper Type/Quality

Paper Group: Inkjet Paper Paper Type: Appropriate inkjet paper type Quality: Normal

4. Click OK.

printing iron-on transfers with Mac OS X

The Mirror Image feature is not available in Mac OS X. Some applications offer a mirror image feature that will allow you to print iron-on transfers from a Mac OS X computer.

1. Open the Page Setup dialog box, then select the following settings:

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iron-on transfers

panel setting

Page Attributes

Page Size: A4 Letter or US Letter Orientation: Appropriate orientation

2. Click OK.

3. Open the

Print dialog box, then select the following settings:

panel setting

Paper Type/Quality

Paper Type: Plain Paper Quality: Normal

4. Select any other desired print settings.

5. After selecting the print settings, click Print.

For a description of available print options, click the appropriate operating system: Mac OS

8.6, 9.x, or X Classic or Mac OS X.

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maintenance

● replacing print cartridges

● calibrating print cartridges

● automatically cleaning print cartridges

● manually cleaning the print cartridges

● maintaining print cartridges

● maintaining the printer body

● refilling print cartridges

● removing ink from skin and clothing

● using the hp inkjet utility

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replacing print cartridges

Before buying replacement print cartridges, verify the correct part numbers. When a print cartridge is empty, leave the empty print cartridge in the print cartridge cradle until

it is replaced. The printer requires both print cartridges to operate.

Warning! Keep both new and used print cartridges out of the reach of children.

To replace a print cartridge:

1. Verify that the In tray is down.

2. Press the Power button to turn on the printer.

3. Open the top cover. The cradle moves to the center of the printer.

4. Raise the cradle latch.

5. Lift the print cartridge out of the print cartridge cradle and

discard it.

1. press Power button 2. open top cover

3. raise cradle latch 4. lift print cartridge out of cradle

6. Remove the replacement print cartridge from its packaging and carefully remove the plastic tape.

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replacing print cartridges

1. black cartridge 2. color cartridge 3. ink nozzles 4. copper contacts 5. plastic tape

Caution! Do not touch the print cartridge ink nozzles or copper contacts.

Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts.

1. copper contacts

7. Push the print cartridge firmly into the cradle.

8. Secure the cradle latch.

9. Close the top cover.

10. Print a calibration page to align the print cartridges.

Caution! If you are in the middle of printing, and stop to change a print cartridge,

your current print job will be cancelled.

If the Print Cartridge Status light continues to blink after installing a new print cartridge, verify

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replacing print cartridges

the part number on the cartridge. For information on how to recycle your empty print cartridge, see

print cartridge recovery.

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calibrating print cartridges

After a print cartridge is replaced, align the print cartridges to ensure the best print quality. Alignment is performed from the hp inkjet utility.

1. Open the

hp inkjet utility.

2. Select the Calibrate panel.

3. Click the Align button, then follow the onscreen directions.

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automatically cleaning print cartridges

If your printed pages are missing lines or dots or if streaks appear, the print cartridges need to be cleaned.

Print cartridges are cleaned automatically using the following procedure:

1. Open the

hp inkjet utility.

2. Select the Clean panel.

3. Click the Clean button, then follow the onscreen instructions.

If your printouts are still missing lines or dots after cleaning, a print cartridge may be low on ink. One or both print cartridges may need to be replaced.

If ink streaks still appear on your printouts after cleaning, the print cartridges and cradle may need to be cleaned manually.

Caution! Clean print cartridges only when it is necessary. Unnecessary cleaning

wastes ink and shortens the life of the cartridge.

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manually cleaning print cartridges

If the printer is used in a dusty environment, a small amount of debris may accumulate inside the case. This debris can include dust, hair, carpet, or clothing fibers. When debris gets on the print cartridges and cradle, it can cause ink streaks and smudges on printed pages. Ink streaking is easily corrected by manually cleaning the cartridges and cradle.

gathering cleaning supplies

You will need the following items to clean the print cartridges and cradle:

● Clean water.

● Cotton swabs or other soft, lint-free material that will not stick to the cartridges.

Be careful not to get ink on your hands or clothing as you clean.

preparing to clean

1. Press the Power button to turn on the printer, then raise the top cover. The cradle moves to the center of the printer.

2. Disconnect the power cord from the back of the printer.

3. Remove the print cartridges and place them on a piece of paper with the nozzle plate facing up.

Do not leave the cartridges outside the printer for more than 30 minutes.

Caution! Do not touch the print cartridge ink nozzles or copper contacts. Touching

these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts.

cleaning the print cartridges and print cartridge cradle

1. Lightly moisten a cotton swab with distilled water.

2. Clean the face and edges of the first print cartridge with the swab, as shown in the following illustration.

Do Not wipe the nozzle plate.

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manually cleaning print cartridges

1. nozzle plate 2. face and edges of print cartridge

3. Inspect the face and edges of the print cartridge for fibers. Repeat steps 1 and 2 above if fibers are still present.

4. Repeat steps 1 through 3 for the second print cartridge.

5. Wipe the underside of the print cartridge cradle walls using clean, moistened cotton swabs.

Repeat this process until no ink residue appears on a clean swab.

1. print cartridge cradle 2. print cartridge cradle walls

6. Insert the print cartridges and close the printer’s top cover.

7. Connect the power cord to the back of the printer.

8. Print a calibration page.

9. Repeat the cleaning procedure if ink streaks continue to appear on printed pages.

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maintaining print cartridges

The following suggestions will help maintain HP print cartridges and ensure consistent print quality:

● Keep all print cartridges in their sealed packages in an upright position until they are

needed. Print cartridges should be stored at room temperature (60–78 degrees F or

15.6–26.6 degrees C).

● Do not remove the plastic tape covering the ink nozzles until you are ready to install

the print cartridge in the printer. If the plastic tape has been removed from the print cartridge, do not attempt to reattach it. Reattaching the tape damages the ink nozzles.

● If print cartridges are removed from their sealed containers, store them in an airtight

container. For best results, store the black cartridge with the nozzle side up and the color cartridge with the nozzle side down. Do not allow anything to touch the nozzle plate.

● Once the print cartridges are installed in the printer, leave them in the print cartridge

cradle unless they are being manually cleaned. This prevents ink from evaporating or clogging the print cartridges.

● Do not unplug the printer until printing is complete and the printer is turned off. Use

the Power button to turn off the printer.

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maintaining the printer body

printer case exterior

Follow these guidelines when cleaning the outside of the printer:

● Use distilled water only. Do not use household cleaners or detergents.

● Use a soft, damp cloth to remove dust, smudges, stains, and spilled ink from the

exterior of the printer case.

printer interior

Caution! Do not clean the printer’s interior. Keep all liquids out of the interior.

print cradle rod

Do not lubricate the rod on which the print cradle moves. It is normal to hear noise when the printer is new.

handling and storage

Handle and store the printer in an upright, level position for maximum performance and reliability.

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refilling print cartridges

To get great performance from your HP printer, use only genuine, factory-filled HP print cartridges.

Caution! Damage that is directly attributable to modified or refilled HP print cartridges

is specifically excluded from the HP printer’s warranty coverage.

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removing ink from skin and clothing

Follow these steps to remove ink from skin and clothing:

to remove ink from... do this...

skin Wash the affected area with an abrasive soap.

white fabric

Wash the fabric in cold water using chlorine bleach.

color fabric

Wash the fabric in cold water using sudsy ammonia.

Caution! Always use cold water to remove ink from fabric. Warm or hot water may set

the ink color into the fabric.

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using the hp inkjet utility

The hp inkjet utility contains tools to calibrate the printer, clean the print cartridges, print a test page, and find Website support information.

Select the appropriate option:

My computer runs Mac OS 8.6 or 9.x

Mac OS 8.6 and 9.x

My computer runs Mac OS X

Mac OS X

Mac OS 8.6 and 9.x

displaying the hp inkjet utility

1. Double-click the Macintosh HD icon on the desktop.

2. Do one of the following:

❍ Mac OS 8.6 to Mac OS 9.0: Select Utilities, then double-click hp ❍ Mac OS 9.1 or 9.2: Select Applications , double-click Utilities, then double-click hp

3. Double-click hp inkjet utility.

hp inkjet utility panels

The following options are available on the hp inkjet utility:

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using the hp inkjet utility

1. Inkjet Utility Panel Menu: Select the appropriate panel:

❍ WOW!: Prints a sample page to view the output quality of the printer. ❍ Test: Prints a test page to confirm communication with printer. ❍ Clean: Cleans the print cartridges. ❍ Ink Levels: Provides estimated ink levels. ❍ Calibrate: Aligns the print cartridges. ❍ Support: Provides access to the HP Website where you can find support for the printer

and information about HP products and supplies.

❍ Register: Accesses the HP Website to register the printer.

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using the hp inkjet utility

Mac OS X

displaying the hp inkjet utility

1. Double-click the OS X HD icon on the desktop.

2. Select Applications, then double-click Utilities.

3. Select hp inkjet utility.

viewing the hp inkjet utility panels

The following options are available on the hp inkjet utility:

1. Inkjet Utility Panel Menu: Select the appropriate panel:

❍ WOW!: Prints a sample page to view the output quality of the printer.

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using the hp inkjet utility

❍ Test: Prints a test page or a diagnostic page. ❍ Clean: Cleans the print cartridges. ❍ Ink Levels: Provides estimated ink levels. ❍ Calibrate: Aligns the print cartridges. ❍ Support: Provides access to the HP Website where you can find support for the printer

and information about HP products and supplies.

❍ Register: Accesses the HP Website to register the printer.

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troubleshooting

Click the topic below that best describes the problem:

● printer lights are flashing or on

● checking the print cartridge status

● printer is not printing

● problems with printouts

● printer is slow

If you continue to have problems after reading the above topics, contact the HP Customer Care Center.

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printer lights are flashing or on

● what the lights indicate

● print cartridge status light is on or flashing

● resume light is flashing

● power light is flashing

● all lights are flashing

what the lights indicate

Flashing or on lights indicate the printer status.

1. print cartridge status light 2. resume light 3. power light

print cartridge status light is on or flashing

the top cover is open Close the top cover. there may be a problem with a print cartridge

● Verify that the correct print cartridges are installed.

● Check if a print cartridge is low on ink or improperly installed.

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printer lights are flashing or on

HP Deskjet 3820s Macintosh User's Guide

Specifications and Main Features

Frequently Asked Questions

User Manual