Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
Trademark Credits
®
, Acrobat®, and PostScript® are
Adobe
trademarks of Adobe Systems Incorporated.
ENERGY STAR
®
logo
are U.S. registered marks of the United
®
and the ENERGY STAR
States Environmental Protection Agency.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Edition 2, 09/2008
Part number: CB493-90908
Corel® is a trademark or registered
trademark of Corel Corporation or Corel
Corporation Limited.
Microsoft®, Windows®, and Windows®XP
are U.S. registered trademarks of Microsoft
Corporation.
Windows Vista™ is either a registered
trademark or trademark of Microsoft
Corporation in the United States and/or other
countries.
Print in Grayscale .............................................................................................................. 60
Manual color adjustment .................................................................................................... 60
Color themes ..................................................................................................................... 61
Match colors ....................................................................................................................................... 62
Match colors using the Microsoft Office Basic Colors palette ............................................ 62
Match colors using the HP Basic Color Match tool ............................................................ 62
Match colors using View Custom Colors ........................................................................... 63
Advanced color use ............................................................................................................................ 64
HP ColorSphere toner ....................................................................................................... 64
HP ImageREt 3600 ............................................................................................................ 64
Media selection .................................................................................................................. 64
Color options ...................................................................................................................... 64
Standard red-green-blue (sRGB) ....................................................................................... 64
9 Manage and maintain
Information pages ............................................................................................................................... 68
HP ToolboxFX .................................................................................................................................... 69
Manual color options ......................................................................................... 60
ENWWv
Open HP ToolboxFX .......................................................................................................... 69
Status ................................................................................................................................. 70
Index ................................................................................................................................................................. 149
viiiENWW
1Product basics
Product comparison
●
Product features
●
Walkaround
●
ENWW1
Product comparison
HP Color LaserJet CP2020 Series Printer
Prints up to 21 pages per minute (ppm) on letter-size media.
Optional 250-sheet input tray (tray 3) (standard on HP Color LaserJet CP2020x)
●
Hi-Speed universal serial bus (USB) 2.0 port
●
Built-in networking to connect to 10Base-T/100Base-TX networks (HP Color LaserJet CP2020n,
●
HP Color LaserJet CP2020dn, and HP Color LaserJet CP2020x)
Automatic duplexer (HP Color LaserJet CP2020dn and HP Color LaserJet CP2020x)
●
Product features
Print
Memory
Supported operating
systems
Paper handling
Prints up to 21 pages per minute (ppm) on letter-size media.
●
Prints at 600 dots per inch (dpi).
●
Includes adjustable settings to optimize print quality.
●
The print cartridges use HP ColorSphere toner. For information about the number of pages
●
the cartridges can print, see
use.
Offers automatic duplexing (HP Color LaserJet CP2020dn and HP Color LaserJet
●
CP2020x only).
Includes 128-megabyte (MB) random-access memory (RAM).
●
Windows 2000
●
Windows XP Home/Professional
●
Windows Server 2003 (32-bit only)
●
Windows Vista
●
Mac OS X V10.28 and later
●
Tray 1 (multipurpose tray) holds up to 50 sheets of print media or 10 envelopes.
●
Tray 2 holds up to 250 sheets of print media.
●
Optional Tray 3 holds up to 250 sheets of print media.
●
www.hp.com/go/pageyield. Actual yield depends on specific
Output bin holds up to 125 sheets of print media.
●
Printer driver features
Interface connections
Environmental features
ImageREt 3600 produces 3600 dpi print quality for fast, high-quality printing of business
●
text and graphics.
Includes a Hi-Speed USB 2.0 port
●
Built-in networking to connect to 10Base-T/100Base-TX networks.
●
To determine the ENERGY STAR® qualification status for this product see the Product
●
Data Sheet or Specifications Sheet.
2Chapter 1 Product basicsENWW
Economical printing
Provides N-up printing (printing more than one page on a sheet).
●
The printer driver provides the option to manually print on both sides.
●
Supplies
Accessibility
Uses print cartridges with HP ColorSphere toner.
●
Online user guide is compatible with text screen-readers.
●
Print cartridges can be installed and removed by using one hand.
●
All doors and covers can be opened by using one hand.
●
ENWWProduct features3
Walkaround
Front and side view
1Output bin (holds 125 sheets of standard paper)
2Legal-output extension
3Front door (provides access to the print cartridges)
4Tray 1 (multipurpose tray)
5Tray 2 (holds 250 sheets of standard paper and provides jam access)
6Optional tray 3 (holds 250 sheets of standard paper)
7Power switch
8Control panel
9DIMM door (for adding additional memory)
Back view
1Hi-Speed USB 2.0 port and network port. (Network port present on HP Color LaserJet CP2020n, HP Color LaserJet
CP2020dn, and HP Color LaserJet CP2020x models only.)
4Chapter 1 Product basicsENWW
2Power connection
3Rear door (for jam access)
Model and serial numbers
The model number and serial number are listed on an identification label located inside the front door.
The label contains information about the country/region of origin and the revision level, manufacturing
date, production code, and production number of the product. The label also contains power rating and
regulatory information.
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ENWWWalkaround5
6Chapter 1 Product basicsENWW
2Control panel
Control-panel walkaround
●
Control-panel menus
●
ENWW7
Control-panel walkaround
The product has the following items on the control panel.
!
1Control-panel display: The display provides information about the product. Use the menus on the display to establish
product settings.
2
Back arrow ( ) button: Use this button for the following actions:
Exit the control-panel menus.
●
Scroll back to a previous menu in a submenu list.
●
Scroll back to a previous menu item in a submenu list (without saving changes to the menu item).
●
3
Left arrow ( ) button: Use this button to navigate through the menus or to decrease a value that appears on the display.
4OK button: Press the OK button for the following actions:
Open the control-panel menus.
●
Open a submenu displayed on the control-panel display.
●
Select a menu item.
●
Clear some errors.
●
Begin a print job in response to a control-panel prompt (for example, when the message [OK] to print appears on
●
the control-panel display).
5
Right arrow ( ) button: Use this button to navigate through the menus or to increase a value that appears on the display.
6Cancel Job (X) button: Press this button to cancel a print job whenever the attention light is blinking or to exit the control-
panel menus.
7Ready light (green): The Ready light is on when the product is ready to print. It blinks when the product is receiving print
data.
8Attention light (amber): The Attention light blinks when the product requires user attention.
8Chapter 2 Control panelENWW
Control-panel menus
Use the menus
1.Press OK to open the menus.
2.Press the Left arrow (
3.Press OK to select the appropriate option. An asterisk (*) appears next to the active selection.
4.Press the Back arrow (
5.Press X to exit the menu without saving any changes.
The sections that follow describe the options for each of the main menus:
Reports menu on page 10
●
System setup menu on page 11
●
Network config. menu on page 15
●
Service menu on page 14
●
) or Right arrow ( ) button to navigate through the listings.
) button to scroll back through the submenus.
ENWWControl-panel menus9
Reports menu
Use the Reports menu to print reports that provide information about the product.
Menu itemDescription
Demo pagePrints a color page that demonstrates print quality.
Menu structurePrints a map of the control-panel-menu layout.
Config reportPrints a list of all the product settings. Includes network information when the product
Supplies statusPrints the status for each print cartridge, including the following information:
Network reportPrints a list of all product network settings
Usage pagePrints a page that lists PCL pages, PCL 6 pages, HP postscript level 3 emulation
PCL font listPrints a list of all the PCL fonts that are installed.
PS font listPrints a list of all the PostScript (PS) fonts that are installed
PCL6 font listPrints a list of all the PCL6 fonts that are installed
Color usage logPrints a report that shows the user name, application name, and color usage
Service pagePrints the service report
Diagnostics pagePrints the calibration and color diagnostics pages
is connected to a network.
Approximate pages remaining
●
Approximate percentage of cartridge life remaining for each color
●
Part number
●
Number of pages printed
●
pages, pages that were jammed or mispicked in the product, monochrome (black
and white) or color pages; and reports the page count
information on a job-by-job basis
10Chapter 2 Control panelENWW
System setup menu
Use this menu to establish basic product settings. The System setup menu has several sub-menus.
Each is described in the following table.
Menu itemSub-menu itemSub-menu itemDescription
LanguageSelect the language for the control-panel
display messages and the product
reports.
Paper setupDef. paper sizeLetter
A4
Legal
Def. paper typeA list of available media
types appears.
Tray 1Paper size
Paper type
Tray 2Paper size
Paper type
Tray 3Paper size
Paper type
Paper out actionWait forever
Override
Cancel
Select the size for printing internal
reports or any print job that does not
specify a size.
Select the media type for printing internal
reports or any print job that does not
specify a type.
Select the default size and type for tray 1
from the list of available sizes and types.
Select the default size and type for tray 2
from the list of available sizes and types.
If optional tray 3 is installed, select the
default size and type for tray 3 from the
list of available sizes and types.
Select how the product should react
when a print job requires a size or type
that is not available or when a specified
tray is empty.
Select Wait forever to make the product
wait until you load the correct media and
press OK. This is the default setting.
Select Override to print on a different
size or type after a specified delay.
Select Cancel to automatically cancel
the print job after a specified delay.
If you select either Override or Cancel,
the control panel prompts you to specify
the number of seconds to delay. Press
Print qualityRestrict colorEnable color
Disable color
the Right arrow (
the time, up to 3600 seconds. Press the
Left arrow (
time.
Select Enable color to allow the job to
print in monochrome (black and white) or
color depending on the job. This is the
default setting.
Select Disable color to disable color
printing. All jobs will print in monochrome
(black and white). Some internal pages
will still print in color.
product should calibrate after you turn it
on. The default setting is 15 minutes.
Calibrate now: Makes the product
perform a calibration immediately. If a job
is processing, the product calibrates after
the job is complete. If an error message
is displayed, you must clear the error
first.
when the product begins reporting low
toner. The message is either reported on
the control-panel display or using the
toner LED, if it exists.
Override out: If the product determines
that a print cartridge has reached the end
of its estimated life, select this setting to
continue printing. Using this option will
eventually result in unacceptable print
quality. Consider having a replacement
cartridge available for when the print
quality becomes unacceptable.
Stop at out: If the product determines
that a print cartridge has reached the end
of its estimated life, select this setting to
stop printing. This is the default setting.
Printing beyond this point is possible
using Override out. The supply does not
need to be replaced now unless the print
quality is no longer acceptable.
Information about the remaining toner is
not available when printing in Overrideout mode.
Once an HP supply has reached the end
of its estimated life, HP's Premium
Protection Warranty on that supply has
ended. For Warranty information, see
Print cartridge limited warranty
statement on page 129.
Color Supply OutStop Printing (default)
Continue Black
Adjust AlignmentPrint Test Page
Adjust Tray <X>
Display contrastLightestSelect the level of contrast for the
Stop Printing: If the product determines
that a color cartridge has reached its
estimated end of life, it stops printing.
This is the default setting.
Continue Black: If the product
determines that a color cartridge has
reached the end of its estimated life,
continue printing using black only.
Print Test Page: Print a test page that
tests printer alignment.
Adjust Tray <X>: Adjust the alignment
of the specified tray.
display. The default setting is Medium.
12Chapter 2 Control panelENWW
Menu itemSub-menu itemSub-menu itemDescription
Lighter
Medium
Darker
Darkest
ENWWControl-panel menus13
Service menu
Use this menu to restore default settings, clean the product, and activate special modes that affect print
output.
Menu itemSub-menu itemDescription
Cleaning modeUse this option to clean the product if you see toner specks or
PowerSaveSets how long the product remains idle before it enters
other marks on the printed output. The cleaning process
removes dust and excess toner from the paper path.
When you select this item, the product prompts you to load
plain paper in tray 1 and then press OK to start the cleaning
process. Wait until the process is complete. Discard the page
that prints.
PowerSave mode. The product automatically exits
PowerSave mode when you send a print job or press a control-
panel button.
The default setting is 15 minutes.
USB speedHigh
Full
Less paper curlOff
On
Archive printOff
On
Restore defaultsYes
No
Sets the USB speed to High or Full. For the product to actually
operate at high speed, it must have high speed enabled and
be connected to an EHCI host controller that is also operating
at high speed. This menu item also does not reflect the current
operating speed of the product.
The default setting is High.
If printed pages are consistently curled, use this option to set
the product to a mode that reduces curl.
The default setting is Off.
If you are printing pages that will be stored for a long time, use
this option to set the product to a mode that reduces toner
smearing and dusting.
The default setting is Off.
Sets all customized settings to the factory default values.
14Chapter 2 Control panelENWW
Network config. menu
Use this menu to establish network configuration settings.
Menu itemSub-menu itemDescription
TCP/IP configAutomatic
Manual
Auto crossoverOn
Off
Network servicesIPv4
IPv6
DHCPv6
Show IP addressNo
Yes
Select Automatic to automatically configure all the
TCP/IP settings.
Select Manual to manually configure the IP address,
subnet mask, and default gateway.
The default setting is Automatic.
This item is used when you are connecting the
product directly to a personal computer using an
Ethernet cable (you might have to set this to On or
Off depending on the computer being used).
The default setting is On.
This item is used by the network administrator to limit
the network services available on this product.
On
Off
The default setting for all items is On.
No: The product IP address will not appear on the
control-panel display.
Yes: The product IP address will appear on the
control-panel display, alternating between supplies
information and the IP address of the device. The IP
address will not be displayed if an error condition
exits.
The default setting is No.
Link speedAutomatic (default)
10T Full
10T Half
100TX Full
100TX Half
Restore defaults Press OK to restore the network configuration
Sets the link speed manually if needed.
After setting the link speed, the product automatically
restarts.
settings to the default values.
ENWWControl-panel menus15
16Chapter 2 Control panelENWW
3Software for Windows
Supported operating systems for Windows
●
Supported printer drivers for Windows
●
HP Universal Print Driver (UPD)
●
Select the correct printer driver for Windows
●
Priority for print settings
●
Change printer-driver settings for Windows
●
Install the Windows software
●
Supported utilities
●
ENWW17
Supported operating systems for Windows
The product supports the following Windows operating systems:
Windows XP (32-bit and 64-bit)
●
Windows Server 2003 (32-bit and 64-bit)
●
Windows 2000
●
Windows Vista
●
18Chapter 3 Software for WindowsENWW
Supported printer drivers for Windows
PCL 6
●
HP postscript level 3 emulation
●
The printer drivers include online Help that has instructions for common printing tasks and also describes
the buttons, checkboxes, and drop-down lists that are in the printer driver.
NOTE: The Postscript driver that supports this product is the Postscript version of the HP Universal
Print Driver (UPD) for Windows. It installs and operates in the same manner as previous versions of
Postscript drivers, and it does not require any special configuration. For more information about the
UPD, see
www.hp.com/go/upd.
ENWWSupported printer drivers for Windows19
HP Universal Print Driver (UPD)
The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access to
virtually any HP LaserJet product, from any location, without downloading separate drivers. It is built on
proven HP print driver technology and has been tested thoroughly and used with many software
programs. It is a powerful solution that performs consistently over time.
The HP UPD communicates directly with each HP product, gathers configuration information, and then
customizes the user interface to show the product’s unique, available features. It automatically enables
features that are available for the product, such as two-sided printing and stapling, so you do not need
to enable them manually.
For more information, go to
UPD installation modes
Traditional mode
Dynamic mode
www.hp.com/go/upd.
Use this mode if you are installing the driver from a CD for a single computer.
●
When installed with this mode, UPD operates like traditional printer drivers.
●
If you use this mode, you must install UPD separately for each computer.
●
Use this mode if you are installing the driver for a mobile computer, so you can
●
discover and print to HP products in any location.
Use this mode if you are installing UPD for a workgroup.
●
To use this mode, download UPD from the Internet. See
●
upd.
www.hp.com/go/
20Chapter 3 Software for WindowsENWW
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