HP Color LaserJet 9500 Software Reference Guide

software technical
reference
hp color LaserJet 9500
hp Color LaserJet 9500 series printers
software technical reference
Copyright
(c) 2003 Copyright Hewlett-Packard Development Company, LP
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
Edition 1, 6/2003
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Trademark Credits
Adobe (R), Acrobat (R), PostScript (R), and the PostScript 3 (TM) are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries/regions.
Arial (R) is a U.S. registered trademark of the Monotype Corporation.
Corel (R) is a trademark of Corel Corporation or Corel Corporation Ltd.
Helvetica* and Times* are trademarks of Linotype-Hell AG and/or its subsidiaries in the U.S. and other countries/regions.
Intel (R) is a U.S. trademark of Intel Corporation.
HP-UX Release 10.20 and later and P-UX RElease 11.00 and later (in both 32- and 64-bit configurations) on all HP 9000 computers are Open Group UNIX 95 branded products.
Microsoft (R), MS-DOS (R), Windows (R), and Windows NT (R) are U.S. registered trademarks of Microsoft Corporation.
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TrueType (TM) is a U.S. trademark of Apple Computer, Inc.
UNIX (R) is a registered trademark of the Open Group.
Table of Contents
List of tables
List of figures
1 Purpose and scope
Introduction.............................................................................................................................................21
HP LaserJet Color 9500 series printer models.......................................................................................21
2 Software description
Introduction.............................................................................................................................................23
Supported operating systems.................................................................................................................23
Additional operating environments.........................................................................................................23
Technology background information.......................................................................................................24
HP LaserJet printer drivers...................................................................................................................24
HP LaserJet user documentation.........................................................................................................24
Adobe(R) Acrobat Reader(R)............................................................................................................24
HP LaserJet guides...........................................................................................................................25
HP Color LaserJet 9500 printing-system install notes.......................................................................25
HP Jetdirect Administrator's Guide....................................................................................................25
HP Color LaserJet 9500 printing-system release notes.....................................................................25
Bidirectional communication................................................................................................................25
Driver Autoconfiguration.......................................................................................................................29
Windows 2000, Windows XP, and Windows Server 2003................................................................29
Windows 9.x, Windows Me, and Windows NT 4.0............................................................................30
HP Embedded Web Server .................................................................................................................32
Information tab...................................................................................................................................33
Device status.....................................................................................................................................33
Configuration information .................................................................................................................34
Links to off-printer solutions...............................................................................................................35
Settings tab.....................................................................................................................................35
Remote printer configuration...........................................................................................................36
Networking tab................................................................................................................................37
Configuration................................................................................................................................37
Security.........................................................................................................................................37
Diagnostics...................................................................................................................................37
Network settings...........................................................................................................................38
Configurable e-mail alerts..................................................................................................................38
E-mail command and response.........................................................................................................38
Software Technical Reference ENWW 3
Printer Status and Alerts...................................................................................................................39
Remote firmware update...................................................................................................................43
Determining the current level of firmware.......................................................................................43
Downloading the new firmware from the HP Web site...................................................................44
Downloading the new firmware to the printer.................................................................................44
Remote firmware update through a local Windows port..............................................................44
Windows 95, Windows 98, or Windows Me..............................................................................44
Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003..............................45
Remote firmware update through a Windows network..................................................................45
Remote firmware update for UNIX systems...................................................................................46
Remote firmware update using FTP on a direct network connection.............................................46
Windows operating systems........................................................................................................46
Mac operating systems................................................................................................................47
Remote firmware update using FTP through a browser.................................................................47
Remote firmware update using Fetch (Mac OS 8.6 and OS 9. x only)...........................................48
Remote firmware update using the HP LaserJet Utility (Mac OS 8.6 and OS 9. x only).................48
Remote firmware update using the LPR command .......................................................................49
Using HP Web JetAdmin to download the firmware to the printer.................................................49
Printer messages during firmware update......................................................................................50
Troubleshooting a firmware update................................................................................................50
Printing .PDF documents from a command line...............................................................................51
Command-line printing using a local Windows port.......................................................................51
Windows 95, Windows 98, or Windows Me.................................................................................51
Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003.................................52
Command-line printing using a Windows network.........................................................................52
Command-line printing using UNIX systems..................................................................................52
Command-line printing using FTP on a direct network connection................................................52
Windows operating systems........................................................................................................53
Mac operating systems................................................................................................................53
File printing using FTP through a browser......................................................................................54
File printing using Fetch (Mac OS 8.6 and OS 9. x only)................................................................54
File printing using the HP LaserJet Utility (Mac OS 8.6 and OS 9. x only).....................................54
Command-line printing using the LPR command ..........................................................................55
Euro character.....................................................................................................................................55
Printing-system components...............................................................................................................56
Printing system and installer.............................................................................................................56
HP Color LaserJet 9500 software CD-ROM for Windows systems................................................56
Installer features.............................................................................................................................57
Installable components.....................................................................................................................58
Printer drivers.................................................................................................................................58
PCL 5c, PCL 6, and PS drivers ...................................................................................................58
Windows 95, 98, Me, NT 4.0, 2000, XP, and Server 2003 driver versions..................................58
Macintosh and Macintosh-compatible system-driver versions.......................................................59
Additional driver availability............................................................................................................59
Additional productivity tools...............................................................................................................59
HP Web Registration......................................................................................................................59
HP Web JetAdmin..........................................................................................................................60
4 Software Technical Reference ENWW
3 Printer driver features
Introduction..........................................................................................................................................63
HP traditional PCL 6 and PCL 5c driver features................................................................................63
Access to drivers...............................................................................................................................63
Help system .....................................................................................................................................64
What's this? Help...........................................................................................................................64
Context-sensitive Help....................................................................................................................64
Constraint messages......................................................................................................................64
Bubble Help......................................................................................................................................65
Finishing tab features........................................................................................................................66
Print Task Quick Sets.....................................................................................................................66
Default Print Settings...................................................................................................................68
User Guide Print Settings............................................................................................................69
Type new Quick Set name here..................................................................................................69
Document Options..........................................................................................................................70
Print on Both Sides check box.....................................................................................................70
Automatically printing on both sides..........................................................................................70
Flip Pages Up..............................................................................................................................71
Booklet printing............................................................................................................................71
Book and booklet printing..........................................................................................................71
Printing a Booklet....................................................................................................................71
Printing a book........................................................................................................................72
Staple check box..........................................................................................................................73
Stapling Options dialog box ......................................................................................................73
Fold/Saddle Stitch option........................................................................................................73
Pages per Sheet..........................................................................................................................74
Print Page Borders.......................................................................................................................74
Page Order..................................................................................................................................74
Document preview image...............................................................................................................75
Print Quality....................................................................................................................................75
Print Quality Details for the PCL 6 driver.....................................................................................76
Current Settings group box.......................................................................................................76
Graphics Settings group box.....................................................................................................77
Output Settings.........................................................................................................................77
Resolution...............................................................................................................................77
Scale Patterns (WYSIWYG)...................................................................................................77
Print all Text as Black.............................................................................................................77
Font Settings group box............................................................................................................77
Print Quality Details for the PCL 5c driver....................................................................................78
Current Settings group box.......................................................................................................78
Graphics Settings group box.....................................................................................................78
Output Settings.........................................................................................................................79
Resolution...............................................................................................................................79
Scale Patterns (WYSIWYG)...................................................................................................79
Print all Text as Black.............................................................................................................79
Font Settings group box............................................................................................................79
Effects tab features ..........................................................................................................................80
Print Task Quick Sets.....................................................................................................................80
Fit to Page group box.....................................................................................................................81
Print Document On setting...........................................................................................................81
Software Technical Reference ENWW 5
Scale to Fit option........................................................................................................................81
% of Normal Size option..............................................................................................................81
Document preview image...............................................................................................................82
Watermarks....................................................................................................................................82
Current watermarks.....................................................................................................................83
Watermark message...................................................................................................................84
Message angle.............................................................................................................................84
Font attributes..............................................................................................................................84
Name.........................................................................................................................................84
Color..........................................................................................................................................84
Shading.....................................................................................................................................84
Size...........................................................................................................................................85
Default settings..........................................................................................................................85
Paper tab features ...........................................................................................................................86
Print Task Quick Sets.....................................................................................................................87
Document preview image...............................................................................................................87
Printer image..................................................................................................................................87
All Pages minitab set......................................................................................................................88
Using the First Page and Other Pages minitabs..........................................................................89
First Page minitab........................................................................................................................90
Use different paper for first page check box..............................................................................90
Size is: drop-down menu...........................................................................................................90
Custom button...........................................................................................................................91
Name drop-down menu..........................................................................................................91
Dynamic command button......................................................................................................92
Width and height controls.......................................................................................................93
Custom width and height control limits...................................................................................93
Paper and envelope icons....................................................................................................93
Measurement Units button......................................................................................................94
Close button ...........................................................................................................................94
Source is: drop-down menu......................................................................................................94
Type Is......................................................................................................................................95
Other Pages minitab....................................................................................................................96
Source is: drop-down menu......................................................................................................96
Type is: drop-down menu..........................................................................................................96
Back Cover minitab......................................................................................................................97
No Back Cover option button....................................................................................................97
Use the first page source option button.....................................................................................97
Use an alternate source option button......................................................................................97
Source is: drop-down menu....................................................................................................98
Type is: drop-down menu.......................................................................................................98
Destination tab features ...................................................................................................................98
Print Task Quick Sets.....................................................................................................................99
Destination Features......................................................................................................................99
Job Storage Settings dialog box..................................................................................................99
Job Storage mode.....................................................................................................................100
Off...........................................................................................................................................100
Proof and Hold........................................................................................................................100
Private Job..............................................................................................................................100
Using a PIN for Private Job..................................................................................................100
Quick Copy..............................................................................................................................101
6 Software Technical Reference ENWW
Stored Job...............................................................................................................................101
Job notification options..............................................................................................................101
User Name..............................................................................................................................101
Job Name................................................................................................................................102
PIN..........................................................................................................................................102
Using Job Storage options when printing..................................................................................102
Releasing private jobs stored at the printer.............................................................................102
Deleting a print job..................................................................................................................103
Output bin options........................................................................................................................103
Options......................................................................................................................................103
Document preview image.............................................................................................................103
Printer image................................................................................................................................104
Basics tab features ........................................................................................................................105
Print Task Quick Sets...................................................................................................................105
Copies..........................................................................................................................................106
Orientation ...................................................................................................................................106
Document preview image.............................................................................................................106
About button.................................................................................................................................107
Driver extensions.......................................................................................................................107
Color tab features...........................................................................................................................108
Print Task Quick Sets...................................................................................................................108
Document preview image.............................................................................................................109
Color options................................................................................................................................109
Manual color settings.................................................................................................................110
Configure tab features ...................................................................................................................112
Printer Model group box...............................................................................................................113
Printer model defaults................................................................................................................113
HP Color LaserJet 9500n........................................................................................................113
On the Configure tab............................................................................................................113
On the More Configuration Options dialog box.....................................................................113
HP Color LaserJet 9500hdn....................................................................................................113
On the Configure tab............................................................................................................113
On the More Configuration Options dialog box.....................................................................114
Paper-handling options.................................................................................................................114
Duplexing unit............................................................................................................................114
Mopier enabled..........................................................................................................................114
Optional Paper Destinations......................................................................................................115
Optional Paper Sources.............................................................................................................115
Other options................................................................................................................................115
More configuration options.........................................................................................................115
Storage....................................................................................................................................116
Fonts.......................................................................................................................................116
Ignore Application Collation.....................................................................................................118
Printer memory........................................................................................................................118
Include types in application source list....................................................................................118
Automatic configuration................................................................................................................119
Printer image................................................................................................................................119
NT Forms tab features ...................................................................................................................120
Configuring the trays....................................................................................................................121
HP traditional PS driver features.......................................................................................................121
Adobe PostScript (R) 3 (TM) emulation support for the HP Color LaserJet 9500 series printer.....121
Software Technical Reference ENWW 7
What's this Help..............................................................................................................................121
Page Setup tab features.................................................................................................................122
Advanced tab features ...................................................................................................................123
Job Storage tab features.................................................................................................................124
Job Storage Mode........................................................................................................................125
Off..............................................................................................................................................125
Proof and Hold...........................................................................................................................125
Private Job.................................................................................................................................125
Quick Copy................................................................................................................................125
Stored Job.................................................................................................................................126
Using a PIN for the Private Job option.......................................................................................126
Job Identification..........................................................................................................................126
User Name.................................................................................................................................126
Job Name..................................................................................................................................127
Using Job Storage options when printing.....................................................................................127
Releasing private jobs stored at the printer...............................................................................127
Deleting a print job.....................................................................................................................128
Device Settings tab features ..........................................................................................................128
Form to Tray Assignment.............................................................................................................129
Font Substitution Table................................................................................................................130
Available PostScript Memory........................................................................................................130
Output Protocol............................................................................................................................130
Send Ctrl-D Before Each Job.......................................................................................................130
Send Ctrl-D After Each Job..........................................................................................................130
Job Timeout..................................................................................................................................130
Wait Timeout................................................................................................................................130
Minimum Font Size to Download as Outline.................................................................................130
Maximum Font Size to Download as Bitmap................................................................................131
Installable Options........................................................................................................................131
HP PCL 6, PCL 5c, and PS unidriver features..................................................................................132
Access to drivers.............................................................................................................................132
Help system ...................................................................................................................................132
What's this? Help.........................................................................................................................132
Context-sensitive Help..................................................................................................................132
Incompatible Print Settings (constraint) messages......................................................................132
Advanced tab features....................................................................................................................134
Paper/Output settings...................................................................................................................134
Paper Size.................................................................................................................................135
Creating custom paper sizes...................................................................................................135
Copy Count ...............................................................................................................................135
Collated...................................................................................................................................135
Graphic settings............................................................................................................................135
Image Color Management.........................................................................................................135
ICM Method.............................................................................................................................136
ICM Intent................................................................................................................................136
TrueType Font (PS only)............................................................................................................136
Document Options........................................................................................................................136
Advanced Printing Features.......................................................................................................136
Color Printing Mode (PCL 6 and PCL 5c only)...........................................................................137
Print Optimizations.....................................................................................................................137
PostScript Options (PS only)......................................................................................................137
8 Software Technical Reference ENWW
PostScript Output Option.........................................................................................................137
TrueType Font Download Option............................................................................................137
PostScript Language Level.....................................................................................................137
Send PostScript Error Handler................................................................................................137
Mirrored Output.......................................................................................................................137
Printer Features.........................................................................................................................138
Print All Text as Black.............................................................................................................138
Send TrueType as Bitmap (PCL 6 and PCL 5c only)..............................................................138
Graphics Mode (PCL 5c only).................................................................................................138
Print on Backside....................................................................................................................138
Layout Options...........................................................................................................................138
Orientation...............................................................................................................................138
Page Order..............................................................................................................................139
Paper/Quality tab features..............................................................................................................139
Print Task Quick Sets...................................................................................................................140
Default Print Settings.................................................................................................................141
User guide print settings............................................................................................................142
Type new Quick Set name here................................................................................................142
Paper options...............................................................................................................................143
Use different paper....................................................................................................................143
First Page and Other Pages......................................................................................................143
Back cover.................................................................................................................................143
Source is....................................................................................................................................143
Type is.......................................................................................................................................144
Document preview image.............................................................................................................145
Finishing tab features......................................................................................................................146
Print Task Quick Sets...................................................................................................................146
Document Options........................................................................................................................147
Print on Both Sides option.........................................................................................................147
Automatically printing on both sides........................................................................................147
Flip Pages Up............................................................................................................................148
Booklet layout............................................................................................................................148
Book and booklet printing........................................................................................................148
Printing a Booklet using Booklet Layout...............................................................................148
Printing a book using Booklet Layout...................................................................................149
Pages per Sheet........................................................................................................................149
Print Page Borders.....................................................................................................................149
Page Order................................................................................................................................149
Document preview image.............................................................................................................150
Stapling options............................................................................................................................150
Rotate by 180 degrees.................................................................................................................150
Effects tab features ........................................................................................................................151
Print Task Quick Sets...................................................................................................................152
Resizing Options..........................................................................................................................152
Print Document On setting.........................................................................................................152
Scale to Fit option......................................................................................................................153
% of Normal Size option............................................................................................................153
Watermarks....................................................................................................................................153
Watermarks drop-down menu......................................................................................................154
First Page Only option..................................................................................................................154
Edit button (Watermark Details)...................................................................................................155
Software Technical Reference ENWW 9
Current Watermarks..................................................................................................................156
Watermark Message..................................................................................................................156
Message Angle..........................................................................................................................156
Document preview image..........................................................................................................156
Font Attributes............................................................................................................................157
Name.......................................................................................................................................157
Color........................................................................................................................................157
Shading...................................................................................................................................157
Size.........................................................................................................................................157
Style........................................................................................................................................158
Destination tab features..................................................................................................................158
Print Task Quick Sets...................................................................................................................159
Destination Features group box...................................................................................................159
Job Storage Mode......................................................................................................................160
Off...........................................................................................................................................160
Proof and Hold........................................................................................................................160
Private Job..............................................................................................................................160
Using a PIN for Private Job.....................................................................................................160
Quick Copy..............................................................................................................................161
Stored Job...............................................................................................................................161
Require PIN to Print option......................................................................................................161
Job Notification Options..........................................................................................................161
Job ID restrictions.................................................................................................................161
User Name group box.............................................................................................................162
Windows User Name............................................................................................................162
Custom.................................................................................................................................162
Job Name group box...............................................................................................................162
Automatic option button........................................................................................................162
Custom option button and text box.......................................................................................162
Using Job Storage options when printing................................................................................162
Releasing private jobs stored at the printer..........................................................................163
Deleting a print job................................................................................................................163
Document preview image.............................................................................................................163
Color tab features...........................................................................................................................164
Print Task Quick Sets...................................................................................................................164
Color options................................................................................................................................164
Automatic color settings.............................................................................................................165
Manual color settings.................................................................................................................165
Neutral Grays..........................................................................................................................166
Halftone...................................................................................................................................166
RGB Color...............................................................................................................................166
General color setting...............................................................................................................167
Document preview image.............................................................................................................167
Device Settings tab features...........................................................................................................167
Form to Tray Assignment.............................................................................................................169
External Fonts (PCL 6 and PCL 5c only)......................................................................................170
Installing external fonts..............................................................................................................170
Removing external fonts............................................................................................................170
Font Substitution Table (PS only).................................................................................................171
PostScript Device Settings (PS only)............................................................................................171
Available PostScript Memory.....................................................................................................171
10 Software Technical Reference ENWW
Output Protocol..........................................................................................................................171
Send Ctrl + D Before Each Job..................................................................................................171
Send Ctrl + D After Each Job.....................................................................................................171
Convert Gray Text to PostScript Gray........................................................................................171
Convert Gray Graphics to PostScript Gray................................................................................172
Add Euro Currency Symbol to PostScript Fonts........................................................................172
Job Timeout...............................................................................................................................172
Wait Timeout.............................................................................................................................172
Minimum Font Size to Download as Outline..............................................................................172
Maximum Font Size to Download as Outline.............................................................................172
Installable Options........................................................................................................................172
Tray 4.........................................................................................................................................173
Duplex Unit (for 2-Sided Printing)..............................................................................................173
Accessory Output Bin................................................................................................................173
Printer Memory..........................................................................................................................173
Printer Hard Disk........................................................................................................................173
Storage......................................................................................................................................173
Mopier Mode..............................................................................................................................174
Mopier mode and collation......................................................................................................174
About tab.........................................................................................................................................175
Structure and availability of the software CD-ROM...........................................................................176
In-box file layout..............................................................................................................................176
HP LaserJet software CD-ROM, Windows partition.....................................................................176
HP LaserJet software CD-ROM, Macintosh partition....................................................................176
Availability and fulfillment................................................................................................................176
In-box CD-ROMs..........................................................................................................................177
Web ordering.............................................................................................................................177
Web deployment..........................................................................................................................177
Printing-system software............................................................................................................178
Standalone drivers.....................................................................................................................178
Point-and-print bundles..............................................................................................................178
Other operating systems............................................................................................................178
Software component availability...................................................................................................179
Software component localization..................................................................................................181
Driver feature comparison in various operating systems ..................................................................185
Job stream output...........................................................................................................................185
Stream output modes.....................................................................................................................185
Connectivity....................................................................................................................................185
Bidirectional communication...........................................................................................................186
HP Driver Preconfiguration.............................................................................................................186
UI features......................................................................................................................................186
Help features...................................................................................................................................187
Constraint support...........................................................................................................................187
Document layout ............................................................................................................................187
Job storage.....................................................................................................................................188
Custom preference storage/recall...................................................................................................188
Print controls...................................................................................................................................189
Watermarks....................................................................................................................................190
Paper sizes.....................................................................................................................................190
Paper types.....................................................................................................................................191
Paper sources.................................................................................................................................191
Software Technical Reference ENWW 11
Alternative source/paper type.........................................................................................................192
Printing destination.........................................................................................................................192
Installable options...........................................................................................................................192
PS-specific features........................................................................................................................192
4 Installing Windows printing system components
Introduction........................................................................................................................................195
Supported operating systems............................................................................................................195
System requirements.........................................................................................................................195
Font support......................................................................................................................................196
Basic fonts......................................................................................................................................196
Default fonts....................................................................................................................................196
Installation instructions......................................................................................................................200
General installation for Windows 95, 98, Me, NT 4.0, 2000, XP, and 2003....................................200
Installing from the printing-system CD-ROM................................................................................200
Installing from a network or from downloaded files......................................................................200
Detailed Windows installation.........................................................................................................200
Typical Installation dialog box sequence......................................................................................200
Custom Installation.......................................................................................................................219
Product registration (HP WebReg) ..............................................................................................221
Customization Utility for Windows................................................................................................230
Silent installer.............................................................................................................................230
Customized silent installer.........................................................................................................230
HP preconfiguration...................................................................................................................230
Command-line silent install........................................................................................................230
Method 1: Command line........................................................................................................231
Method 2: SETUP.LST............................................................................................................231
Driver-only installation..................................................................................................................231
Point and Print installation for Windows 95, 98, Me, NT 4.0, 2000, XP, and 2003.......................232
Setting a default printer...................................................................................................................233
Windows 3.1x.................................................................................................................................233
5 Installation for Macintosh, IBM OS/2, and Linux operating systems
Introduction........................................................................................................................................235
System requirements.........................................................................................................................235
Macintosh........................................................................................................................................235
IBM OS/2........................................................................................................................................235
Linux...............................................................................................................................................235
Macintosh..........................................................................................................................................236
Macintosh component descriptions.................................................................................................236
HP LaserJet PPDs........................................................................................................................236
PDEs (Mac OS X only, 10.1 and later).........................................................................................236
HP LaserJet Utility........................................................................................................................236
Install notes..................................................................................................................................236
ColorSync profiles........................................................................................................................236
Online help...................................................................................................................................236
Screen fonts (Mac OS classic).....................................................................................................236
Font support...............................................................................................................................237
Installing the Macintosh printing system.........................................................................................240
To install the HP LaserJet printer software for the Macintosh OS................................................240
12 Software Technical Reference ENWW
To set up an AppleTalk networked printer with Mac OS 8.6 through 9.x ....................................240
To set up a printer with Mac OS X................................................................................................241
To set up an IP/LPR networked printer with Mac OS 8.6 through 9.x..........................................241
To set up a USB direct printer connection with Mac OS 8.6 through 9.x......................................241
Uninstalling the Macintosh printing system.....................................................................................241
In-box disk layout............................................................................................................................241
Folders and files added through installation of the HP Color LaserJet 9500 software (Mac OS) ...242
Mac OS Classic installation.............................................................................................................243
Main Install dialog box sequence.................................................................................................243
HP LaserJet Screen Fonts Installer dialog box sequence............................................................247
Mac OS X installation......................................................................................................................249
Main Install dialog box sequence.................................................................................................249
IBM OS/2 Warp 3.0 and later............................................................................................................253
OS/2 installation instructions...........................................................................................................253
Installing a printer in OS/2 when the printer object is missing .....................................................253
Installing a printer in OS/2 with a pre-existing printer object on desktop......................................253
Font support....................................................................................................................................254
Changing a printer driver in the printer object.................................................................................255
Changing the printer properties.......................................................................................................255
Changing the job properties ...........................................................................................................255
6 Engineering Detail
Introduction........................................................................................................................................257
Media attributes.................................................................................................................................257
Paper sources and destinations......................................................................................................257
Paper-tray configurations................................................................................................................258
Paper-source commands................................................................................................................258
Media types and sizes.....................................................................................................................258
PCL 6 and PCL 5c custom paper sizes..........................................................................................262
Paper type commands.................................................................................................................263
Print server operating system migration............................................................................................263
Background information and terminology.......................................................................................264
Version 2 driver............................................................................................................................264
Version 3 driver............................................................................................................................264
Point and Print in a mixed operating system environment..............................................................265
Symptoms of driver incompatibility in a mixed OS environment.....................................................266
Migration strategies.........................................................................................................................268
Strategy 1: Use Windows NT 4.0 drivers to support all clients.....................................................268
Strategy 2: Use Windows NT 4.0 drivers to support all clients.....................................................268
Strategy 3: Use a mix of version-2 and version-3 drivers to support all clients............................268
Frequently asked questions............................................................................................................272
Reference.......................................................................................................................................274
Index
Software Technical Reference ENWW 13

List of tables

Table 1: Features of the HP Color LaserJet 9500 series printer models ............................................21
Table 2: Bidirectional communication availability in Microsoft Windows and Microsoft Share ...........26
Table 3: Bidirectional communication availability in Novell Netware environments ............................26
Table 4: Enterprise Autoconfiguration availability in Microsoft Windows and Microsoft Share ...........27
Table 5: Enterprise Autoconfiguration availability in Novell Netware environments ...........................28
Table 6: Printer Status and Alerts availability in Microsoft Windows and Microsoft Share .................28
Table 7: Printer Status and Alerts availability in Novell Netware environments ..................................29
Table 8: Driver Autoconfiguration defaults in Windows operating systems ........................................31
Table 9: Drivers that support Enterprise AutoConfiguration ...............................................................32
Table 10: Update messages................................................................................................................50
Table 11: Troubleshooting a firmware update ....................................................................................50
Table 12: Troubleshooting a firmware update failure .........................................................................51
Table 13: HP Web JetAdmin support .................................................................................................60
Table 14: Print Task Quick Set default values for the HP Color LaserJet 9500 printer ......................68
Table 15: Page orientation..................................................................................................................71
Table 16: Name drop-down menu text strings ....................................................................................92
Table 17: Custom width and height limits for the HP Color LaserJet 9500 series printer ...................93
Table 18: Close dialog box text strings ...............................................................................................94
Table 19: Printer behavior with Ignore Application Collation settings ...............................................118
Table 20: Print Task Quick Set default values for the HP LaserJet 9500 printer ..............................141
Table 21: Page orientation................................................................................................................148
Table 22: Driver Mopier mode and collation settings ........................................................................174
Table 23: CD-ROM versions..............................................................................................................177
Table 24: Software component availability for HP Color LaserJet 9500 printer ................................179
Table 25: Software component localization by language, A-I ...........................................................181
Table 26: Software component localization by language, J-Z ..........................................................183
Table 27: Driver support for job stream output feature .....................................................................185
Table 28: Driver support for stream output modes feature ...............................................................185
Table 29: Driver support for connectivity features ............................................................................185
Table 30: Driver support for bidirectional communication features ...................................................186
Table 31: Driver support for HP Driver Preconfiguration ..................................................................186
Table 32: Driver support for UI features............................................................................................186
Table 33: Driver support for Help features.........................................................................................187
Table 34: Driver support for constraints.............................................................................................187
Table 35: Driver support for document layout features......................................................................187
Table 36: Driver support for job storage features .............................................................................188
Table 37: Driver support for custom preference storage/recall features ...........................................188
Table 38: Driver support for print controls.........................................................................................189
Table 39: Driver support for watermarks feature ..............................................................................190
Table 40: Driver support for paper sizes............................................................................................190
Table 41: Driver support for paper types...........................................................................................191
14 Software Technical Reference ENWW
Table 42: Driver support for paper sources.......................................................................................191
Table 43: Driver support for alternate source/paper type feature .....................................................192
Table 44: Driver support for printing destination feature ...................................................................192
Table 45: Driver support for installable options ................................................................................192
Table 46: Driver support for PS-specific features .............................................................................192
Table 47: Default fonts......................................................................................................................196
Table 48: Additional PS 3 fonts.........................................................................................................197
Table 49: Choose Setup Language dialog box text strings ..............................................................201
Table 50: Setup dialog box text strings .............................................................................................202
Table 51: Welcome dialog box text strings .......................................................................................203
Table 52: HP Software License Agreement dialog box text strings ..................................................204
Table 53: Web Update dialog box text strings ..................................................................................205
Table 54: Type of Connection dialog box text strings .......................................................................206
Table 55: Select Port dialog box text strings ....................................................................................207
Table 56: Network Setup dialog box text strings ..............................................................................208
Table 57: Network Printer Configuration dialog box text strings .......................................................209
Table 58: Identify Printer dialog box text strings ...............................................................................211
Table 59: Specify Network Path dialog box text strings ....................................................................212
Table 60: Set Network Communication Mode dialog box text strings ..............................................213
Table 61: Model dialog box text string ..............................................................................................214
Table 62: Installation Type dialog box text strings ............................................................................215
Table 63: Printer Name dialog box text strings .................................................................................216
Table 64: Printer Sharing dialog box text strings ..............................................................................217
Table 65: Finish dialog box text strings ............................................................................................218
Table 66: Exit Setup dialog box text strings ......................................................................................219
Table 67: Custom Installation dialog box text strings .......................................................................220
Table 68: Hewlett-Packard's Electronic Registration text strings ......................................................222
Table 69: Welcome to Hewlett-Packard's Registration dialog box text strings .................................223
Table 70: Hewlett-Packard's Electronic Registration dialog box text strings (1 of 3) ........................225
Table 71: Hewlett-Packard's Electronic Registration dialog box text strings (2 of 3) ........................227
Table 72: Hewlett-Packard's Electronic Registration dialog box text strings (3 of 3) ........................228
Table 73: Exiting registration text strings ..........................................................................................229
Table 74: Windows servers with Windows clients ............................................................................232
Table 75: HP LaserJet for Macintosh installer splash screen dialog box text strings ........................243
Table 76: HP LaserJet Installer dialog text strings (easy install) .......................................................244
Table 77: HP LaserJet Installer dialog text strings (custom install) ..................................................245
Table 78: Installing dialog text strings ...............................................................................................246
Table 79: Installation successful dialog text strings ..........................................................................246
Table 80: HP LaserJet Screen Fonts splash screen dialog text strings ............................................247
Table 81: HP LaserJet Screen Fonts installer dialog text strings (1 of 2) .........................................248
Table 82: HP LaserJet Screen Fonts installer dialog text strings (2 of 2) .........................................248
Table 83: Installation was successful dialog text strings ...................................................................248
Table 84: HP LaserJet for Macintosh installer splash screen dialog box text strings ........................249
Table 85: HP LaserJet Installer dialog text strings (easy install) .......................................................250
Table 86: HP LaserJet Installer dialog text strings (custom install) ..................................................251
Table 87: Installing dialog text strings ...............................................................................................252
Table 88: HP Color LaserJet 9500 series printers paper sources and destinations .........................257
Table 89: Paper tray configurations for the HP Color LaserJet 9500 series printers ........................258
Table 90: Paper-source commands .................................................................................................258
Table 91: Supported features and attributes by driver ......................................................................258
Table 92: Supported input media types.............................................................................................261
Software Technical Reference ENWW 15
Table 93: PCL 6 and PCL 5c custom paper sizes ............................................................................262
Table 94: Paper-type commands......................................................................................................263
Table 95: Operating system and driver version support ...................................................................264
Table 96: Compatible PCL 5 and PCL 6 drivers ...............................................................................269
Table 97: Compatible PS drivers ......................................................................................................271
16 Software Technical Reference ENWW

List of figures

Figure 1: Device Status page..............................................................................................................34
Figure 2: Configuration page...............................................................................................................35
Figure 3: Configure Device..................................................................................................................36
Figure 4: Networking tab.....................................................................................................................37
Figure 5: Configurable Alerts page......................................................................................................38
Figure 6: Printer Status and Alerts icons.............................................................................................40
Figure 7: Printer Status and Alerts window .........................................................................................41
Figure 8: Refresh rate option...............................................................................................................42
Figure 9: Printer Status and Alerts options .........................................................................................43
Figure 10: Installation software CD-ROM main screen........................................................................56
Figure 11: A typical constraint message with an OK button ...............................................................64
Figure 12: A property page with Bubble Help icons.............................................................................65
Figure 13: The default appearance of the Finishing tab......................................................................66
Figure 14: Print Task Quick Sets ........................................................................................................67
Figure 15: Printing a booklet ...............................................................................................................72
Figure 16: Stapling Options dialog box for HP 3000-Sheet Stapler/Stacker .......................................73
Figure 17: Page-order preview images...............................................................................................75
Figure 18: Print Quality Details dialog box for HP traditional PCL 6 driver .........................................76
Figure 19: Print Quality Details dialog box for HP traditional PCL 5c driver ........................................78
Figure 20: Effects tab .........................................................................................................................80
Figure 21: Preview images - Legal on Letter; Scale to Fit off (left) and on (right) ...............................81
Figure 22: Watermark details..............................................................................................................83
Figure 23: Paper tab ...........................................................................................................................86
Figure 24: First Page, Other Pages, and Back Cover minitabs ..........................................................88
Figure 25: First Page, Other Pages, and Back Cover minitabs ..........................................................89
Figure 26: First Page minitab..............................................................................................................90
Figure 27: Custom Paper Size dialog box...........................................................................................91
Figure 28: Other Pages minitab ..........................................................................................................96
Figure 29: Back Cover minitab ...........................................................................................................97
Figure 30: Destination tab ..................................................................................................................98
Figure 31: Job Storage Settings dialog box ........................................................................................99
Figure 32: Basics tab ........................................................................................................................105
Figure 33: About This Driver dialog box ...........................................................................................107
Figure 34: Color tab ..........................................................................................................................108
Figure 35: Manual Color Options dialog box .....................................................................................110
Figure 36: Configure tab ...................................................................................................................112
Figure 37: More Configuration Options dialog box ...........................................................................116
Figure 38: Configure Font DIMMs dialog box ...................................................................................117
Figure 39: Driver NT Forms tab ........................................................................................................120
Figure 40: Page Setup tab ................................................................................................................122
Figure 41: Advanced tab ..................................................................................................................123
Software Technical Reference ENWW 17
Figure 42: Job Storage tab ...............................................................................................................124
Figure 43: Device Settings tab .........................................................................................................129
Figure 44: An Incompatible Print Settings message .........................................................................133
Figure 45: The default appearance of the Advanced tab .................................................................134
Figure 46: The default appearance of the Paper/Quality tab ............................................................139
Figure 47: The Print Task Quick Sets ...............................................................................................140
Figure 48: The default appearance of the Finishing tab ...................................................................146
Figure 49: Page-order preview images ............................................................................................149
Figure 50: Effects tab .......................................................................................................................151
Figure 51: Preview images - Legal on Letter; Scale to Fit off (left) and on (right) .............................153
Figure 52: Watermark Details ...........................................................................................................155
Figure 53: Destination tab features ...................................................................................................158
Figure 54: Job Storage Settings dialog box ......................................................................................159
Figure 55: Color tab ..........................................................................................................................164
Figure 56: Manual Color Settings dialog box ....................................................................................165
Figure 57: Device Settings tab .........................................................................................................168
Figure 58: Font DIMM Installer dialog box ........................................................................................170
Figure 59: About tab .........................................................................................................................175
Figure 60: .........................................................................................................................................187
Figure 61: Choose Setup Language dialog box................................................................................201
Figure 62: Setup dialog box...............................................................................................................202
Figure 63: Welcome dialog box.........................................................................................................203
Figure 64: HP Software License Agreement dialog box....................................................................204
Figure 65: Web Update dialog box....................................................................................................205
Figure 66: Type of Connection dialog box.........................................................................................206
Figure 67: Select Port dialog box.......................................................................................................207
Figure 68: Network Setup dialog box.................................................................................................208
Figure 69: Network Printer Configuration dialog box.........................................................................209
Figure 70: Identify Printer dialog box (1 of 2).....................................................................................210
Figure 71: Identify Printer dialog box (2 of 2) ....................................................................................210
Figure 72: Specify Network Path dialog box......................................................................................212
Figure 73: Set Network Communication Mode dialog box.................................................................213
Figure 74: Model dialog box..............................................................................................................214
Figure 75: Installation Type dialog box..............................................................................................215
Figure 76: Printer Name dialog box...................................................................................................216
Figure 77: Printer Sharing dialog box................................................................................................217
Figure 78: Finish dialog box...............................................................................................................218
Figure 79: Exit Setup dialog box........................................................................................................219
Figure 80: Components dialog box, Custom Installation ..................................................................220
Figure 81: Hewlett-Packard's Electronic Registration dialog box ......................................................221
Figure 82: Welcome to Hewlett-Packard's Registration dialog box ..................................................223
Figure 83: Hewlett-Packard's Electronic Registration dialog box (1 of 3) .........................................224
Figure 84: Hewlett-Packard's Electronic Registration dialog box (2 of 3) .........................................226
Figure 85: Hewlett-Packard's Electronic Registration dialog box (3 of 3) .........................................228
Figure 86: Exiting registration! dialog box..........................................................................................229
Figure 87: HP LaserJet for Macintosh installer splash screen dialog box .........................................243
Figure 88: HP LaserJet Installer dialog box (easy install) .................................................................244
Figure 89: HP LaserJet Installer dialog box (custom install) .............................................................245
Figure 90: Installing dialog box .........................................................................................................246
Figure 91: Installation was successful dialog box .............................................................................246
Figure 92: HP LaserJet Screen Fonts splash screen dialog box ......................................................247
18 Software Technical Reference ENWW
Figure 93: HP LaserJet Screen Fonts installer dialog box ................................................................248
Figure 94: Installation was successful dialog box .............................................................................248
Figure 95: HP LaserJet for Macintosh installer splash screen dialog box .........................................249
Figure 96: HP LaserJet Installer dialog box (easy install) .................................................................250
Figure 97: HP LaserJet Installer dialog box (custom install) .............................................................251
Figure 98: Installing dialog box .........................................................................................................252
Figure 99: Mixed driver-version compatibility ....................................................................................265
Figure 100: Introduction of incompatible printer drivers through a silent driver upgrade ..................267
Figure 101: Native printer driver preference with incompatible version-2 and version-3 drivers ......267
Figure 102: Using version-2 and version-3 drivers to support a mixed client base ..........................269
Figure 103: Additional Drivers dialog box in Windows 2000 .............................................................272
Figure 104: Additional Drivers dialog box in Windows XP ................................................................273
Figure 105: Additional Drivers dialog box in Windows Server 2003 .................................................273
Software Technical Reference ENWW 19
20 Software Technical Reference ENWW
1

Introduction

This software technical reference (STR) provides information about and troubleshooting tips for the printing-system software for the HP Color LaserJet 9500 series printer.
This document is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, management information systems (MIS) personnel, and HP Color LaserJet 9500 printer end users, as appropriate.
The following information is included in this technical reference:
descriptions of drivers and platforms with system modifications
procedures for installing and uninstalling software components
descriptions of problems that can arise while using the printer, and known solutions to those problems

Purpose and scope

Note
Note
An addendum to this STR includes system modification information and descriptions of known software issues and workarounds.
The following table contains descriptions of the printer models that are described in this STR. The printing-system software for each printer model accommodates the differences between models.
Bundle configurations might vary among countries/regions.

HP LaserJet Color 9500 series printer models

Table 1: Features of the HP Color LaserJet 9500 series printer models
HP Color LaserJet 9500n printer HP Color LaserJet 9500hdn printer
Memory
Speed
128 megabytes (MB) random-
access memory (RAM) Expandable to 384 MB RAM
Optional hard disk available
24 pages per minute (ppm) A4-
sized color or black and white 25 ppm Letter-sized color or black
and white
256 MB RAM
Expandable to 384 MB RAM
10 gigabytes (GB) hard drive
24 ppm A4-sized color or black
and white 25 ppm Letter-sized color or black
and white
Software Technical Reference ENWW Introduction 21
Connectivity
Paper handling
Resolution Print cartridges
IEEE 1284 type-C parallel
connection HP Jetdirect print server enhanced
input/output (EIO) network card HP Jet-Link
HP Fast InfraRed (FIR) Connect
Foreign Interface Harness
connection (FIH) Up to three open EIO expansion
slots are available to support HP Jetdirect EIO cards
One 100-sheet multipurpose tray
(tray 1); maximum paper size, 306 mm by 470 mm (12 inches by
18.46 inches) Two 500-sheet trays (trays 2 and
3); maximum paper size 297 mm by 432 mm (11.7 inches by 17 inches)
Optional duplexer; supports all
standard and custom sizes; does not support envelopes, labels, or transparencies
600 dots per inch (dpi)
Four 25,000-page color print
cartridges (black, cyan, yellow, and magenta)
Four 40,000-page color image
drums (black, cyan, yellow, and magenta)
IEEE 1284 type-C parallel
connection HP Jetdirect print server EIO
network card HP Jet-Link
HP Fast InfraRed (FIR) Connect
Foreign Interface Harness
connection (FIH) up to three open enhanced input/
output (EIO) expansion slots are available to support HP Jetdirect EIO cards
One 100-sheet multipurpose tray
(tray 1); maximum paper size, 306 mm by 470 mm (12 inches by
18.46 inches) Two 500-sheet trays (trays 2 and
3); maximum paper size 297 mm by 432 mm (11.7 inches by 17 inches)
One 2000 sheet tray (tray 4);
maximum paper size, 297 mm by 432 mm (11.7 inches by 17 inches)
Duplexer; supports all standard
and custom sizes; does not support envelopes, labels, or transparencies
Optional HP 3000-Sheet Stacker;
maximum paper size, 306 mm by 470 mm (12 inches by 18.5 inches)
Optional HP 3000-Sheet Stapler/
Stacker; maximum paper size, 306 mm by 470 mm (12 inches by
18.5 inches) Optional HP Multifunction Finisher;
maximum paper size, 306 mm by 470 mm (12 by 18.5 inches)
600 dpi
Four 25,000-page color print
cartridges (black, cyan, yellow, and magenta)
Four 40,000-page color image
drums (black, cyan, yellow, and magenta)
22 HP LaserJet Color 9500 series printer models Software Technical Reference ENWW

Software description

2

Introduction

The HP Color LaserJet 9500 printer comes with software and installers for Microsoft (R) Windows (R) and Apple Computer, Inc., Macintosh systems. Linux, UNIX (R) and OS/2 systems are supported, and software is available on the Web. For information about specific system installers, drivers, and components, locate the section that corresponds to that system.

Supported operating systems

The following operating systems (OSs) support the HP Color LaserJet 9500 printing-system software, including standard printer command language (PCL) drivers and PostScript (R) 3 emulation (PS) drivers. Windows OSs support a full­featured configuration of the HP Color LaserJet 9500 series printer; other OSs support varying levels of functionality.
Windows 95
Windows 98
Windows Millennium Edition (Me)
Windows NT (R) (Service packs 3 through 6)
Windows 2000 (Service packs 1 and 2)
Windows XP Home Edition and Windows XP Professional (Service pack 1)
Windows Server 2003
Note
Throughout this guide, Windows XP is used to denote both Windows XP Home Edition and Windows XP Professional.

Additional operating environments

The following operating environments also support the HP Color LaserJet 9500 printing system:
Windows Terminal Server
Citrix Terminal Server
Windows Cluster Server
Mac OS 8.6 to 9.x and Mac OS X (10.1 or later)
IBM OS/2 (available at http://www.ibm.com)
Linux (available at http://www.hp.com/go/linux)
Unix (available at http://www.hp.com/go/jetdirectunix_software)
HP mobile printing driver (available at http://www.hp.com/support/mpd100)
For more information, go to: http://www.hp.com/support/lj9500.
Software Technical Reference ENWW Introduction 23

Technology background information

This section contains information about the following topics:
HP Color LaserJet 9500 printer drivers
HP Color LaserJet 9500 user documentation
Bidirectional communication
Driver Autoconfiguration
HP Embedded Web Server
Printer Status and Alerts
Remote firmware update
Euro character

HP LaserJet printer drivers

HP LaserJet printer drivers for the HP Color LaserJet 9500 printer control the print settings. These printer drivers differ, depending on the operating system environment. The following drivers are available on the printing-system software CD-ROM:
HP traditional PCL 6 driver for Windows 95, Windows 98, Windows Me, and Windows NT 4.0.
HP traditional PCL 5c driver for Windows 95, Windows 98, Windows Me, and Windows NT 4.0.
HP traditional PS driver for Windows 95, Windows 98, Windows Me, and Windows NT 4.0.
HP PCL 6 unidriver for Windows 2000 and Windows XP.
HP PCL 5c unidriver for Windows 2000 and Windows XP.
HP PS unidriver for Windows 2000 and Windows XP.
You gain access to the drivers through onscreen windows, or driver tabs, that offer dialog boxes with printer settings. The driver tabs are available in the software application from which you send your print jobs to the printer and from your computer control panel.
The graphical user interface (GUI) of the driver tabs differs from driver to driver. The GUI of the HP traditional PS driver is significantly different from the GUI of the HP traditional PCL 6 and HP PCL 5c drivers. The HP PCL 6, HP PCL 5c and HP PS unidrivers for Windows 2000, Windows XP, and Windows Server 2003 have a uniform general appearance.
See Chapter 3, "Driver features," for detailed information about each of the HP printer drivers.

HP LaserJet user documentation

Adobe(R) Acrobat Reader(R)
The HP Color LaserJet 9500 software compact disk read-only memory (CD-ROM) includes Adobe Acrobat Reader for viewing online documentation. When you click any of the documentation links on the HP Color LaserJet 9500 software CD-ROM, the installer scans the system for an installed portable document format (PDF) reader. If the installer cannot find a reader, the installer presents the option to install the Adobe Acrobat Reader.
Note
Adobe Acrobat Reader 4.0 or later is required to view the documents on the HP Color LaserJet 9500 software CD­ROM.
24 Technology background information Software Technical Reference ENWW
HP LaserJet guides
On the CD-ROM that came with the printer, the following guides for the HP Color LaserJet 9500 printer are supplied in Adobe Acrobat Reader .PDF files for viewing on your computer.
User Reference Guide for the HP Color LaserJet 9500: A full-size, comprehensive version of the User Guide.
User Guide for the HP Color LaserJet 9500: An electronic copy of the printed, minimized version of the User
Reference Guide that comes with the printer and is installed inside the front doors of the printer.
You can either view the guides from the HP Color LaserJet 9500 software CD-ROM or install them on your system. To view the guides from the HP Color LaserJet 9500 software CD-ROM, click printer documentation on the main screen, and then click the guide you want to view. To install the online user guides, select the User Guide check box during a Custom Installation. The guide is installed in the Manuals folder on the target system. You can also choose to install the guides later, or to read the guide on the printing-system software CD-ROM by navigating to <language>/ Manuals.
In accordance with the Americans with Disabilities Act (ADA), Hewlett-Packard provides readable, onscreen versions of the User Reference Guide for the HP Color LaserJet 9500 at:
http://www.hp.com/support/clj9500
A hyperlinked, screen-readable version of the User Reference Guide for the HP Color LaserJet 9500 is available on the printer software CD-ROM. To view the user guide, navigate to the <language> folder for your language, and then to the Manuals folder. There, open the file with this file name:
LJ9500_USER_REFERENCE.CHM
HP Color LaserJet 9500 printing-system install notes
The HP Color LaserJet 9500 Printing System Install Notes are available on the HP Color LaserJet 9500 printing­system software CD-ROM. The install notes (file name LJ9500_INSTALL_NOTES.RTF) contain important information about printer features, instructions for installing the printing-system software, and technical assistance.
To view this text file from the HP Color LaserJet 9500 software CD-ROM, click printer documentation on the main screen of the CD-ROM, and then click install notes.
You can also gain access to the file by inserting the CD-ROM into the CD-ROM drive, navigating to <language>, and then clicking the file name LJ9500_INSTALL_NOTES.RTF. When you have the file open in Wordpad, you can click
File, and then click Save As to save a copy of the file to another location.
HP Jetdirect Administrator's Guide
The Hewlett-Packard Jetdirect Administrator's Guide can be viewed from the HP Color LaserJet 9500 software CD­ROM by clicking printer documentation from the installer main screen and then clicking hp jetdirect guide. The guide is installed in the Manuals folder on the target system. You can also choose to install the guide later, or to read the guide on the printing-system software CD-ROM by navigating to <language>/Manuals, and then clicking the file name HPJDAG.PDF.
HP Color LaserJet 9500 printing-system release notes
The HP Color LaserJet 9500 Printing-System Release notes, late-breaking information, and other technical assistance, are available at:
http://www.hp.com/support/clj9500

Bidirectional communication

Bidirectional communication is the printer capability to respond to data inquiries from the computer and report back information, such as what type of print media is available or what accessories are connected to the printer. If a printer
Software Technical Reference ENWW Technology background information 25
does not have this capability (that is, if it has no bidirectional mode), it can only accept commands from the host and cannot report back information.
Driver Autoconfiguration and Printer Status and Alerts use bidirectional communications software. The Typical Installation installs Driver Autoconfiguration in supported environments that contain the bidirectional communication software. Use Custom Installation when you do not want these features.
Bidirectional communication depends on the operating system on which your network runs and on the type of connection you have between your computer and your printer.
The following tables provide information about bidirectional communication availability in various operating systems and network environments.
Table 2: Bidirectional communication availability in Microsoft Windows and Microsoft Share
Method Connection type Microsoft Windows Microsoft Share
2000
1
XP
1, 3
9x/NT 4.0
host
2000/XP
host
2
x
2
x
2
x
2
x
Installer Direct
connect Network Jetdirect TCP/IP x x x x x x x
95 98 Me NT 4.0
USB (DOT4) Parallel x x x x x x x
IPX/SPX x x x x x
Standard TCP/IP
x x x x x x x
(HP) TCP/IP
x x x x x x x
(MS) IPX/SPX
x x x x x
(HP)
1
1- In Windows 2000, Windows XP, and Windows Server 2003, the bidirectional-communication components that are installed for HP PCL 5c, PCL 6, and PS unidrivers are limited to TCP/IP connections. EAC is used for autoconfiguration.
2- During installation, Auto Configure works, but is limited to TCP/IP connections. The Update Now feature is not supported in environments where shared Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 clients are connected to Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 hosts.
3- This information also applies to Windows Server 2003.
Table 3: Bidirectional communication availability in Novell Netware environments
Method
Installer Bindery
NDS
NDPS
1- Bidirectional functionality is supported only with the client software from Novell. It is not supported with Microsoft Client Service for NetWare.
Connection type Novell
Netware 4.x Netware 5.x
MS Netware Client
1
Novell Netware Client x x x x MS Netware Client
1
Novell Netware Client x x x x MS Netware Client
1
Novell Netware Client
26 Technology background information Software Technical Reference ENWW
The following tables show the availability of Enterprise Autoconfiguration for various operating systems and network environments that support bidirectional communication.
Table 4: Enterprise Autoconfiguration availability in Microsoft Windows and Microsoft Share
Method Connection type Microsoft Windows Microsoft Share
XP
3
2000/XP
host with
2000/XP
client
2
x
2
x
2
x
2
x
2
x
2
x
2
x
2
x
2
x
2
x
NT 4.0
host
with NT
4.0 client
2
x
2
x
2
x
2
x
2
x
2
x
2
x
2
x
2
x
2
x
Other
Installer Direct
connect Network Jetdirect TCP/IP x x x x x x
Add Printer
Direct connect
Network Jetdirect TCP/IP x x x x x x
95 98 Me NT
2000
4.0
USB (DOT4) Parallel x x x x x x
IPX/SPX x x x x x x
Standard TCP/IP
x x x x x x
(HP) TCP/IP
x x x x x x
(MS) IPX/SPX
x x x x x x
(HP) USB Parallel
IPX/SPX x x x x x x Standard TCP/IP
x x x x x x
(HP)
TCP/IP
x x
(MS)
IPX/SPX
x x x x x x
(HP)
1
1- This column represents the following Microsoft Share configurations:
2000, XP, or 2003 host with NT 4.0, 95, 98, or Me client
NT 4.0 host with 2000, XP, 2003, 95, 98, or Me client
95, 98, or Me host with any client
2- In this environment, client machines use Point and Print to download the configured driver from the host. 3- This information also applies to Windows Server 2003.
Software Technical Reference ENWW Technology background information 27
Table 5: Enterprise Autoconfiguration availability in Novell Netware environments
Method
Installer Direct
connect Network Jetdirect TCP/IP x x x x
1- Bidirectional functionality is supported only with the client software from Novell. It is not supported with Microsoft Client Service for NetWare.
The following tables provide information about the availability of Printer Status and Alerts in various operating systems and network environments.
Connection type Novell
Netware 4.x Netware 5.x
Bindery
NDS queue Bindery
queue
USB Parallel
IPX/SPX
Standard TCP/IP (HP)
TCP/IP
2
(MS
)
IPX/SPX (HP)
NT 4.0
queue
Table 6: Printer Status and Alerts availability in Microsoft Windows and Microsoft Share
Method Connection type Microsoft Windows Microsoft Share
Installer Direct
connect Network Jetdirect TCP/IP x x x x x x x x
1
98 Me NT 4.0 2000
95
USB (DOT4) Parallel x x x x x x
IPX/SPX x x x x x x x x
Standard TCP/IP
x x x x x x x x
(HP) TCP/IP
x x x x x x x x
(MS) IPX/SPX
x x x x x x x x
(HP)
XP
4
9x/NT 4.0
host
3
x
2
2000/XP
3
x
host
2, 4
1- For Windows 95, the Microsoft Winsock 2 patch must first be installed. To download the patch, go to:
http://www.microsoft.com/windows95/downloads/contents/WUAdminTools/S_WUNetworkingTools/ W95Sockets2/Default.asp
2- When using Microsoft Share, Printer Status and Alerts must be installed on both the host and the client machines. 3- Printer Status and Alerts is not supported with direct-connect shares. 4- This information also applies to Windows Server 2003.
28 Technology background information Software Technical Reference ENWW
Table 7: Printer Status and Alerts availability in Novell Netware environments
Method
Installer Network Jetdirect TCP/IP x x x x
1- Bidirectional functionality is supported only with the client software from Novell. It is not supported with Microsoft Client Service for NetWare.
Connection type Novell
Netware 4.x Netware 5.x
IPX/SPX x x x x
Standard TCP/IP
(HP) TCP/IP
1
(MS
)
IPX/SPX (HP)
Bindery queue
x x x x
x x x x
NDS queue Bindery
queue

Driver Autoconfiguration

The HP Color LaserJet 9500 PCL 6 and PCL 5c drivers for Windows and the PS drivers for Windows 2000, Windows XP, and Windows Server 2003 feature bidirectional communication technology which, in supported environments, provides automatic discovery and driver configuration for printer accessories at the time of installation. Some accessories the Driver Autoconfiguration supports are the duplexing unit, optional paper trays, and dual inline memory modules (DIMMs).
If the environment supports bidirectional communication, the installer presents Driver Autoconfiguration as an installable component by default for a Typical Installation and for a Custom Installation. The Driver Autoconfiguration component installs the bidirectional communication software. If the installation environment does not support bidirectional communication, the Driver Autoconfiguration option does not appear during installation. However, installed drivers are configured automatically in accordance with the HP printer bundle that is selected during installation of the printing-system software, except in Windows 2000, Windows XP, and Windows Server 2003.
NDS queue
Windows 2000, Windows XP, and Windows Server 2003
For Windows 2000, Windows XP, and Windows Server 2003, Driver Autoconfiguration works in the following ways:
In environments that support bidirectional communication, the computer communicates with the printer during
installation, determines the physical configuration, and then configures the driver accordingly.
Note
The bidirectional communication software that is necessary for the preceding method of Driver Autoconfiguration is included in a Typical Installation and a Custom Installation when installing a network printer in supported environments.
Enterprise AutoConfiguration (EAC) uses bidirectional communication to provide autoconfiguration functionality for
an Add Printer wizard installation over a network. An Add Printer wizard installation that includes EAC is configured with the same settings as the physical configuration of the device. Configuration occurs without user interaction. If bidirectional communication software has been installed previously, EAC is not activated, and the Add Printer Wizard uses the pre-existing bidirectional communication software to configure the printer driver. If bidirectional communication software has not been installed, EAC installs the bidirectional communication software. EAC communicates with the printer and automatically matches the printer driver with the actual printer configuration. EAC is activated only once to use the autoconfiguration utility, and is then shut off. The files required to install EAC remain on your system.
Software Technical Reference ENWW Technology background information 29
Note
When you use the Add Printer wizard to install drivers, you must select the HP LaserJet model that corresponds to your printer. The Add Printer wizard installs the driver using the correct settings for the model without communicating with the printer. If you do not select the model that corresponds to your printer, the driver settings do not match the actual printer.
HP Driver Preconfiguration is a software architecture and set of tools that permits HP software to be customized
and distributed in managed corporate printing environments. Using HP Driver Preconfiguration, information technology (IT) administrators in corporate and enterprise environments can preconfigure the printing and device defaults for HP printer drivers before installing the drivers in the network environment. For more information, see the HP Driver Preconfiguration Support Guide, which is available at:
http://www.hp.com/support/clj9500
Windows 9.x, Windows Me, and Windows NT 4.0
For Windows 9.x, Windows Me, and Windows NT 4.0, Driver Autoconfiguration works in the following ways:
In environments that support bidirectional communication, the computer communicates with the printer during
installation, determines the physical configuration, and then configures the driver accordingly. If the configuration of the HP Color LaserJet 9500 printer changes after installation, the driver can be
automatically updated with the new configuration in environments that support bidirectional communication. For example, if the HP Color LaserJet 9500hdn is installed and an optional paper-handling accessory is added later, you can automatically configure the acessory in the driver by clicking the Update Now button on the driver's Configuration tab. The Update Now button activates the HP Network Registry Agent (HPNRA) and triggers the driver to recheck the registry for new information. The HPNRA automatically updates the registry and changes the configuration information that appears on the Configuration tab in the Printer folder.
Note
The bidirectional communication software that is necessary for the two preceding methods of Driver Autoconfiguration is included in a Typical Installation and a Custom Installation when installing a network printer in supported environments.
In environments that do not support bidirectional communication, the driver automatically configures options
based on the HP Color LaserJet 9500 printer model that is selected during the installation of the printing-system software. Configuration is based solely on the definition of the printer model. See the following table, Driver Autoconfiguration Defaults, for more information.
Enterprise AutoConfiguration (EAC) uses bidirectional communication to provide autoconfiguration functionality
for an Add Printer wizard installation over a network. An Add Printer wizard installation that includes EAC is configured with the same settings as the physical configuration of the device. Configuration occurs without user interaction. If bidirectional communication software has been installed previously, EAC is not activated, and the Add Printer Wizard uses the pre-existing bidirectional communication software to configure the printer driver. If bidirectional communication software has not been installed, EAC installs the bidirectional communication software. EAC communicates with the printer and automatically matches the printer driver with the actual printer configuration. EAC is activated only once to use the autoconfiguration utility, and is then shut off. The files required to install EAC remain on your system.
HP Driver Preconfiguration is a software architecture and set of tools that permits HP software to be customized
and distributed in managed corporate printing environments. Using HP Driver Preconfiguration, information technology (IT) administrators in corporate and enterprise environments can preconfigure the printing and device defaults for HP printer drivers before installing the drivers in the network environment. For more information, see the HP Driver Preconfiguration Support Guide, which is available at:
http://www.hp.com/support/clj9500
The following table lists the Driver Autoconfiguration defaults for Windows operating systems.
30 Technology background information Software Technical Reference ENWW
Table 8: Driver Autoconfiguration defaults in Windows operating systems
Operating System
Windows 95 Model configuration N N Y
Windows 98 Model configuration N N Y
Windows me Model configuration N N Y
Windows NT 4.0 Model configuration N N Y
Windows 2000 unidriver
Windows 2000 traditional
Windows XP unidriver5Model configuration N N N
Windows XP traditional
4
Configuration Method Installation method
Add Printer Wizard I
Parallel USB Network Network
HP Preconfiguration EAC N
HP Preconfiguration
1
Y
1
Y
1
Y
2
Y
1
Y
EAC N Y Y
HP Preconfiguration
1
Y
1
Y
EAC N Y Y
HP Preconfiguration
1
Y
1
Y EAC N Y Y Model configuration N N N HP Preconfiguration
1
Y
1
Y EAC N Y Y Model configuration N N Y HP Preconfiguration
1
Y
1
Y EAC N Y Y
HP Preconfiguration
1
Y
1
Y EAC N Y Y Model configuration N N Y HP Preconfiguration
1
Y
1
Y EAC N Y Y
n s t a l l e r
1
Y Y
1
Y
1
Y
1
Y
1
Y
1
Y
1
Y
1
Y
1- HP Preconfiguration should always work. HP Preconfiguration configures the driver to match the printer the user is installing to if the printer matches the current HP Preconfiguration file (for example, duplexer on, no trays, manual duplex on, memory 48 MB, job storage off, mopy off) or if the administrator has modified the configuration file and the configuration file matches the printer being installed to.
2- Supported only if the Windows 95 system has both Microsoft Distributed Component Object Model (DCOM) and the Winsock2 patch installed.
3- Technically, Windows 95 supports USB. However, the HP Color LaserJet 9500 does not support USB on Windows
95. 4- This information also applies to Windows Server 2003.
Software Technical Reference ENWW Technology background information 31
The following table lists the drivers that support EAC in Windows operating systems.
Table 9: Drivers that support Enterprise AutoConfiguration
Product
HP LaserJet 2300 Yes Yes Yes HP Color LaserJet 2500 Yes Yes Yes HP LaserJet 4100 and
4100mfp HP LaserJet 4200 and
4300 HP Color LaserJet 4550 No Yes Yes HP Color LaserJet 4600 Yes Yes Yes HP LaserJet 5100 No Yes Yes HP Color LaserJet 5500 Yes Yes Yes HP Color LaserJet 8150 No Yes Yes HP LaserJet 9000mfp No Yes Yes HP Color LaserJet 9500
1- EAC is supported in the Windows 95 operating system only when both DCOM and the Microsoft Winsock2 patch are installed. For information about DCOM, go to:
http://www.microsoft.com/com/tech.dcom.asp
To download the Microsoft Winsock2 patch, go to:
http://www.microsoft.com/windows95/downloads/contents/WUAdminTools/S_WUNetworkingTools/ W95Sockets2/Default.asp
2- This information also applies to Windows Server 2003.
Windows 95, 98, Me Windows NT 4.0
No Yes Yes
Yes Yes Yes
Yes
1
Yes Yes
Windows 2000, XP
2

HP Embedded Web Server

The HP Embedded Web Server (EWS) is a standard feature for the HP Color LaserJet 9500 printer. The HP Embedded Web Server provides a simple, easy-to-use solution for one-to-one printer management. In offices
that have a limited number of printers, remote management of printing devices can be accomplished without installing any management software, such as HP Web JetAdmin. The only requirement is that the management console have a supported Web browser.
In environments with a larger number of printers, where one-to-one management is impractical, the HP Embedded Web Server and HP Web JetAdmin work together to provide scalable remote printer management. Use HP Web JetAdmin for consolidated management tasks, when you want to perform operations on a selected set of printers instead of on individual printers. For such environments, HP provides hooks between the HP Embedded Web Server and HP Web JetAdmin so that you can configure HP Embedded Web Server features on multiple printers in one operation. For example, you can set the security password for the HP Embedded Web Server on a population of printers simultaneously.
For additional information and a copy of the HP Embedded Web Server User Guide, go to:
http://www.hp.com/support/clj9500
To view information about the printer by using the HP Embedded Web Server, open a supported Web browser and type in the printer transmission control protocol/internet protocol (TCP/IP) address or host name. To find the TCP/IP address, look for "IP Address" on the enhanced input/output (EIO) Jetdirect page, in the "TCP/IP" section under "Protocol Information". To find the host name of the printer, look for "Host Name" in the "TCP/IP" section.
You also can view information about an installed HP Jetdirect print server by clicking the Networking tab in the HP Embedded Web Server window.
To print a copy of the EIO Jetdirect page from the printer control panel display, follow these steps:
1. Press the select button (the one with the check mark) to open the menus.
2. Press the up and down buttons to scroll to INFORMATION, and then press the select button.
32 Technology background information Software Technical Reference ENWW
3. Press the up and down buttons to scroll to PRINT CONFIGURATION.
4. Press the select button to print the configuration page.
5. Look in the configuration page section marked "Printer Information" for the firmware date code. The firmware date code looks something like this: 20030502 05.003.0
Information tab
The HP Embedded Web Server offers the following additional features. To view the information, click the items on the menu that is on the left side of the HP Embedded Web Server Information tab:
Device Status. This page provides current status information about your printer.
Configuration Page. This page provides information about the configuration of your printer.
Supplies Status. This page provides information about the print cartridge and the total pages printed, and the
serial number of the printer. Event Log. This page provides information about reported printer errors.
Device Information. This page shows device information, such as the printer TCP/IP address and serial number.
Control Panel. This page shows the layout of the control panel.
Device status
If a printer problem exists, status information (such as whether the printer is online or the toner is low) is available through your Web browser on a computer that is linked directly to the printer. You can view this information without physically going to the printer to identify the status. The following illustration shows how this information is presented on the printer Web page.
Software Technical Reference ENWW Technology background information 33
Figure 1: Device Status page
Configuration information
You can gain access to the HP Color LaserJet 9500 printer configuration page remotely through the HP Embedded Web Server. The HP Embedded Web Server configuration page provides configuration information about the printer in the same way as the configuration page printed from the printer. The following illustration shows an example of a configuration page viewed remotely through the HP Embedded Web Server.
34 Technology background information Software Technical Reference ENWW
Figure 2: Configuration page
Note
The difference between the Total Memory setting and the DIMM Slot 1 memory value is reserved for system use.
Links to off-printer solutions
Links within the home page of the HP Web Server provide an easy way to locate information or complete tasks.
hp instant support. This link connects you to a set of dynamic Web resources that help you solve specific
problems and determine additional services that might be available for your device. Specific status and configuration information about the printer is retained and directed to the "Solve a Problem" Web site. This site offers targeted support content and messages to help resolve problems as quickly as possible.
Order Supplies. This link connects to an ordering page where you can order genuine HP supplies, such as print
cartridges and paper. Product Support. This link connects to an HP product support page from which you can search for information,
contact the HP customer care home page, or find additional resources for your printer.
Settings tab
The options on the left side of the Settings tab are as follows:
Configure Device
Email Server
Alerts
AutoSend
Software Technical Reference ENWW Technology background information 35
Security
Edit Other Links
Device Information
Language
Time Services
Remote printer configuration
You can obtain printer configuration information through a Web browser by opening the printer HP Embedded Web Server page and changing any of the basic configuration information on the Settings tab. Security and password controls give management information system managers the level of control that they require within their environments. The following illustration shows an example of printer options that can be configured remotely.
Some configuration tasks cannot be performed remotely because you must examine printed pages.
Figure 3: Configure Device
36 Technology background information Software Technical Reference ENWW
Networking tab
The following illustration shows the Network Settings option on the HP Embedded Web Server Networking tab.
Figure 4: Networking tab
The menu on the left side of the screen contains other networking options under three categories: configuration, security, and diagnostics. For more information, see the HP Jetdirect Administrator's Guide.
Configuration
Network Settings
Other Settings
Support Info
Select Language
Security
Admin Password
SSL/TLS
Simple Network Management Protocol, version 3 (SNMPv3)
Telnet
Access Control
Diagnostics
Network Statistics
Protocol Info
Configuration Page
Refresh Rate
Software Technical Reference ENWW Technology background information 37
Network settings
From the Networking tab, you can enable and configure the following network protocols:
TCP/IP
IPX/SPX
AppleTalk
Data link control/logical link control (DLC/LLC)
Simple network management protocol (SNMP)
Configurable e-mail alerts
The printer can automatically send e-mail alerts about printer problems or job status to specified e-mail addresses. For example, if toner is low, the printer can notify the person who is responsible for ordering or changing the cartridge. If a printer failure occurs, the printer can send an e-mail alert directly to the person who is responsible for fixing the problem. These e-mail alerts can be configured to be sent to any device that can accept e-mail, such as digital phones, pagers, and personal digital assistants (PDAs). In large environments, administrators can route e-mail addresses to list-servers or URLs for expanded notification.
Figure 5: Configurable Alerts page
E-mail command and response
The HP Color LaserJet 9500 series printer can send e-mail messages directly. However, you must configure the e­mail information to initiate this feature. One use for this feature is to send diagnostic information to solve a printer problem. An e-mail sent to the printer requests configuration information. The printer automatically sends that information back to the service provider. In many cases, the service provider can quickly identify the problem and solve the problem remotely. For more information about e-mail command and response, see the HP Embedded Web Server for HP LaserJet Printers guide.
To configure your printer to send e-mails, follow these steps:
1. Take note of your printer's TCP/IP address on the EIO X Jetdirect page (this is the second page of the Configuration Page printout. The number indicated by "X" can vary. To print a configuration page, see "Determining the current level of firmware".
2. Launch your Web browser.
38 Technology background information Software Technical Reference ENWW
3.
In the Address: or Go to: field, type the TCP/IP address that is assigned to the printer (for example,
192.168.0.20) or the host name (for example, http://myprinter). The HP Embedded Web Server home page appears.
4.
From the top of the HP Embedded Web Server screen, click Device.
5.
On the navigational bar on the left, click Alerts.
6. Under Notification Recipients, type your e-mail address (for example, name@company.com).
7.
Click Apply.
8.
Under Select Events, click Media Path.
9.
Select the List1 check box next to CLOSE DRAWERS/DOORS/COVERS.
10.
Click Apply. A screen stating that your selections have been accepted should appear. Click OK.
11.
In the SMTP Server: field under Outgoing Mail, type the TCP/IP address for the SMTP server (for example,
192.168.0.201).
12.
In the Domain Name: field under Outgoing Mail, type the domain name.
13.
Click Apply.
14.
Click Security.
15.
Under Security, select the Outgoing Mail check box.
16.
Click Apply.
17. To test the configuration, open the top cover of the printer, and then go to your computer and verify that you have received an e-mail message from the printer.

Printer Status and Alerts

The HP Color LaserJet 9500 printing-system software includes a utility called Printer Status and Alerts that you can use to monitor print jobs and printer status from the desktop. The Printer Status and Alerts feature provides printer and job status information such as printing history, job progress, toner and paper levels, and consumables and supplies reordering information, and presents a simulated view of the printer control panel. This utility offers several options for configuring pop-up windows to view the status of the printer and of individual print jobs.
Printer Status and Alerts is a selectable component of Custom Installation. To install Printer Status and Alerts, select Custom Installation, and then select the Printer Status and Alerts check box.
Printer Status and Alerts features are available for printers that have a connection that supports bidirectional functionality, whether directly or over a network. The Printer Status and Alerts feature cannot be installed over infrared (IR) or serial ports. See "Bidirectional communication."
For Windows 95, the Microsoft Winsock2 patch must first be installed. To download the Microsoft Winsock2 patch, go to:
http://www.microsoft.com/windows95/downloads/contents/WUAdminTools/S_WUNetworkingTools/ W95Sockets2/Default.asp
HP Printer Status and Alerts communicates with the printer only during an active print job, which minimizes network traffic.
The following restrictions apply to HP products that use Printer Status and Alerts:
Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003 do not support Printer Status and
Alerts with terminal servers. For Device Status (printer icons in the status window), your computer must have Internet Explorer version 4.72.x
or later installed. To find the version number, open Internet Explorer, click Help, and then click About Internet Explorer. Internet Explorer is not necessary for getting status about jobs. You can install Internet Explorer after installing Printer Status and Alerts.
Netscape browsers do not support HP Printer Status and Alerts.
On a few programs, such as Microsoft Excel and Seagate Crystal Reports, multiple copies of the same document
show up in the Printer Status and Alerts window as separate jobs. This is because these programs actually send each copy as a separate job.
Software Technical Reference ENWW Technology background information 39
For Windows screen-reader programs, such as Job Access With Speech from Freedom Scientific, your computer
must have Internet Explorer version 5.0 or later installed. To find the version number, open Internet Explorer and click Help, and then click About Internet Explorer. Version 5.0 is reported as Version 5.00.x or later. Internet Explorer is not necessary for getting status about jobs for network-connected printers. You can install Internet Explorer after installing Printer Status and Alerts.
When a driver is renamed, job and device status are not tracked until the computer is restarted.
Drivers that are added after Printer Status and Alerts is installed are not recognized until the computer is restarted.
Clicking the Cancel button in the Printer Status and Alerts window does not always cancel a print job. This button
sends a cancel request to the printer, but if the job has already been processed, it might not be possible to cancel the print job. (This is commonly the case with smaller print jobs.)
When using Printer Status and Alerts with Microsoft printer sharing, the following items apply:
The Microsoft patch "Vredir" is required if you want to use Printer Status and Alerts on a Windows 98 or Windows
Me computer for a printer that has been shared directly from a computer with Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 installed. Failure to install the patch could cause an intermittent blue screen to appear on the client computer. For Windows 95 operating systems, you must load DSCLIENT.EXE, copy VREDIR.VXD into the system folder, and restart your computer.
For Microsoft shared printers, the host system must have either Printer Status and Alerts or the HP Driver
Autoconfiguration option from the HP installer on the computer. Load Printer Status and Alerts on the computer that shares the printer before loading Printer Status and Alerts on the client computer.
For Windows 95, Windows 98, and Windows Me client computers that have Printer Status and Alerts installed,
installing a printer by using the Point and Print method does not activate Printer Status and Alerts.
When the Printer Status and Alerts feature is installed, a status icon in the form of a printer is included in the Windows system tray in the lower-right corner of the screen, in the Systray. The printer icon remains unchanged until you send a print job to the HP Color LaserJet 9500 series printer. When you send a print job, the icon changes to alert you to the status of the print job. Eight icons exist in this feature. The eight icons in the following illustration show current job status. Neither the Receiving nor the Waiting icon ever shows up in the Systray. When the print job is in a receiving or waiting state, the Printing icon appears in the Systray.
The icons behave differently, depending on whether the printer is connected through a direct connection (USB or parallel) or through a network.
Figure 6: Printer Status and Alerts icons
40 Technology background information Software Technical Reference ENWW
Double-click the status icon to open the Printer Status and Alerts window, shown in the following illustration.
Figure 7: Printer Status and Alerts window
Note
The appearance on the screen varies according to the HP Color LaserJet 9500 printer and its configuration.
The Printer Status and Alerts window consists of two panes. The left pane shows icons for the available printers, an icon for each current print job in progress, and an Options icon. The right pane provides information based on what is selected in the left pane. The buttons at the top can be used to perform the following functions:
Left arrow: Return to the previous pane.
Right arrow: Go to the next pane.
Circular arrows: Refresh the pane.
Home: Return to the device status.
Clock face: Show print-job history.
Click a printer icon in the left pane to view information about the printer and supplies or to view a history of recent print jobs. The following printer information is available:
Device Status indicates the current status of the HP Color LaserJet 9500 series printer.
Supplies shows information about the percentage of print-cartridge life remaining.
Media provides information about paper-handling devices and the status of each device. For example, this
section of the window shows the level of media in each input device, as well as the status of output devices. This section also provides information about the type and size of media in each input device.
Capabilities provides information about such things as installed trays, paper-handling devices, and disk storage.
Also listed are DIMM slots, the printer serial number, and the firmware date code. Click a print job icon to see information about the progress and status of the print job. Click the Options icon to select options for configuring pop-up status windows that contain document alerts and to set the refresh rate for showing printer status information.
Software Technical Reference ENWW Technology background information 41
Figure 8: Refresh rate option
Note
The appearance of the screen varies according to the HP Color LaserJet 9500 series printer and its configuration.
Six settings are available for the refresh rate. The default setting is halfway between Less Often and More Often, as shown.
The Less Often setting specifies the least frequent update intervals, which have minimal impact on network traffic. The More Often setting updates the status more frequently, but also has the most impact on traffic. The Never setting disables the job-status monitoring mechanism for the selected printer. If the refresh rate for a given printer is set to Never, then subsequent jobs sent to that printer do not appear in the Printer Status and Alerts window. If the Never setting is selected when the scope control is set to All Printers, then all job-status monitoring is disabled. However, even when job-status monitoring is disabled, you can open the status window and view the printer status panels.
Changes to the refresh rate settings affect any subsequent jobs that are submitted to the affected printer. Existing jobs that are already being processed have a fixed refresh rate that was determined (according to the setting in the Refresh Rate panel) when the job was submitted.
Refresh-rate intervals for direct-connect printers are as follows:
Less Often setting: 5 minutes
One setting to the right of Less Often: 2 minutes
Two settings to the right of Less Often: 1 minute
Three settings to the right of Less Often: 30 seconds
More Often setting: 10 seconds
On network printers, the refresh-rate interval changes, depending on the stage of the print job. The Alerts options panel has controls to determine when the Printer Status and Alerts window automatically appears
for each printer that has an icon in the left pane. The drop-down menu provides a list of available printers for which to make the selection. An option for all printers is included as the default selection. Each of the three, four, or five available selections, depending on the printer connection type, causes the Printer Status and Alerts window to automatically appear when that alert condition arises.
42 Technology background information Software Technical Reference ENWW
Printers that are involved with at least one active print job are queried for job status periodically according to the Status Check Rate setting. If an error or a warning condition is detected, the Printer Status and Alerts window automatically appears according to the Alerts options.
Note
Figure 9: Printer Status and Alerts options
Depending on the options you select, information in the status window changes for each job printed, each job completed, and each warning condition detected.
Note
The appearance of the screen varies according to the HP Color LaserJet 9500 series printer and its configuration.

Remote firmware update

The HP Color LaserJet 9500 series printer features a remote firmware update capability. The method for downloading remote firmware updates from the Web site is similar to that used to download the latest printing-system software and printer drivers.
The process for remotely upgrading printer firmware involves three steps:
1. Determine the current level of firmware installed on the HP Color LaserJet 9500 series printer.
2. Go to the Web site and download the latest firmware to your computer.
3. Download the new firmware to the printer.
Determining the current level of firmware
To determine the current level of firmware, view the configuration page. To print a configuration page, press 22 on the printer control panel or follow these instructions.
1. On the printer control panel, press the SELECT button (the one with the check mark) to open the menus.
2. Press the up and down buttons to scroll to INFORMATION, and then press the select button.
3. Press the up and down buttons to scroll to PRINT CONFIGURATION.
4. Press the select button to print the configuration page.
5.
Look in the configuration page section marked Printer Information for the firmware date code. The firmware date code looks something like this: 20030502 05.003.0
Software Technical Reference ENWW Technology background information 43
Downloading the new firmware from the HP Web site
For support information about downloading new firmware from the Web, go to:
http://www.hp.com/go/clj9500_firmware
Downloading the new firmware to the printer
The printer can receive an .RFU update to a printer as long as it is in a "ready" state. The printer waits for all of the input/output (I/O) channels to become idle before performing the update.
Note
Note
The firmware update involves a change in the format of nonvolatile random-access memory (NVRAM). Any menu settings that are changed from the default settings return to default settings and must be changed again if you want settings that are different from the defaults. Examples of settings that are affected in this way are tray types, default symbol sets, and Web access alerts.
The elapsed time for an update depends on the I/O transfer time, as well as the time that it takes for the printer to reinitialize. The I/O transfer time depends on a number of things, including the speed of the host computer that is sending the update and the I/O method (Fast InfraRed Connect [FIR], parallel, or network). The reinitialization time depends on the specific hardware configuration of the printer, such as the number of EIO devices installed, the presence of external paper-handling devices, and the amount of memory installed.
If the remote firmware update process is interrupted before the firmware is downloaded (while RECEIVING UPGRADE appears on the control panel display), the firmware file must be sent again. If power is lost during the flash DIMM update (while UPGRADING PRINTER appears on the control panel display), the update is interrupted and the message RESEND UPGRADE appears (in English only) on the control panel display. The update must now be sent only by a computer that is attached to the parallel port of the printer.
Finally, any print jobs ahead of the .RFU job in the queue are printed before the update is processed.
The printer automatically turns off and then on again after processing the update.
Use one of the following methods to update your printer.
Remote firmware update through a local Windows port
If the printer is connected through a local port (USB or parallel), then you can send the .RFU file directly to the printer by using a COPY command from a command prompt or an MS-DOS (R) window. At the command prompt, perform the following steps for your operating system.
Windows 95, Windows 98, or Windows Me
1. From a command prompt or in an MS-DOS window, type:
Mode lpt1:,,p
Note
If the printer is attached to a parallel port other than LPT1, then substitute the proper LPT port number in the mode command.
2.
Press Enter on the keyboard.The response you receive should be similar to these examples:
> LPT1 Not Rerouted > Resident portion of MODE loaded > Infinite retry on parallel printer time-out
3. At a command prompt, type:
copy /b <FILENAME> <PORTNAME>
4. where <FILENAME> is the name of the .RFU file (including the path) and <PORTNAME> is the name of the
appropriate printer port (such as LPT1). For example:
C:\>copy/b c:\9500fw.rfu lpt1
44 Technology background information Software Technical Reference ENWW
Note
If the file name or path includes a space, you must enclose the file name or path in quotation marks. For example, type:
C:\>copy/b "c:\My Documents\9500fw.rfu" lpt1
5.
Press Enter on the keyboard. The printer control panel displays the messages described in the section "Printer messages during firmware update". At the end of the upgrade process, the control panel displays the READY message .
6. Print a configuration page and verify that the firmware revision number matches the revision of the current upgrade.
7. Type
exit
at the command prompt to close the command window.
Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003
The .RFU file can be sent directly to the printer by typing a copy command at a command prompt or in an MS-DOS window.
1. At a command prompt, type:
copy /b <FILENAME> <PORTNAME>
where <FILENAME> is the name of the .RFU file (including the path) and <PORTNAME> is the name of the appropriate printer port (such as LPT1). For example:
C:\>copy/b c:\9500fw.rfu lpt1
Note
If the file name or path includes a space, you must enclose the file name or path in quotation marks. For example, type:
C:\>copy/b "c:\My Documents\9500fw.rfu" lpt1
2.
Press Enter on the keyboard. The printer control panel displays the messages described in the section "Printer messages during firmware update". At the end of the upgrade process, the control panel displays the READY message .
3. At the command prompt, type:
exit
to close the command window.
Remote firmware update through a Windows network
If the printer is shared on a Windows network, follow these instructions.
1. From a command prompt or in an MS-DOS window, type:
copy /B <FILENAME> \\<COMPUTERNAME>\<SHARENAME>
where <FILENAME> is the name of the .RFU file (including the path), <COMPUTERNAME> is the name of the computer from which the printer is being shared, and <SHARENAME> is the printer share name. For example:
C:\>copy /B c:\9500fw.rfu \\your_server\your_computer
Note
If the file name or path includes a space, you must enclose the file name or path in quotation marks. For example, type:
C:\>copy/b "c:\My Documents\9500fw.rfu" \\your_server\your_computer
2.
Press Enter on the keyboard. The printer control panel displays the messages described in the section "Printer messages during firmware update". At the end of the upgrade process, the control panel displays the READY message . The message 1 file(s) copied appears on the computer screen.
Software Technical Reference ENWW Technology background information 45
Remote firmware update for UNIX systems
For UNIX systems, any command method that delivers the .RFU file to the printer is acceptable, including the following:
1. At the command prompt, type:
$cp </home/yourmachine/FILENAME/dev/parallel>
where </home/yourmachine/FILENAME> contains the .RFU file.
Remote firmware update using FTP on a direct network connection
If the HP Color LaserJet 9500 series printer uses a direct network connection, use file transfer protocol (FTP) to update your HP LaserJet firmware. Complete the following steps for your operating system.
Windows operating systems
1. Take note of the TCP/IP address on the EIO Jetdirect page. The HP Jetdirect page is the second page of the configuration page printout. To print a configuration page, see "Determining the current level of firmware".
Note
Note
Before connecting to the printer, make sure that the printer is not in PowerSave mode. Also make sure that any error messages are cleared from the control panel display.
2. Open a command window on your computer.
3.
Type:
ftp <TCP/IP PRINTER ADDRESS>
For example, if the TCP/IP address is 192.168.0.90, type:
ftp 192.168.0.90
4.
Press Enter on the keyboard.
5.
When prompted for the user name, press Enter.
6.
When prompted for the password, press Enter.
7. Type:
bin
at the command prompt.
8.
Press Enter. The message 200 Types set to I, Using binary mode to transfer files appears in the command window.
9. Type:
put <FILENAME>
where <FILENAME> is the name of the .RFU file that was downloaded from the Web, including the path. For example, type:
put C:\LJ\9500FW.RFU
and then press Enter. If the file name or path includes a space, you must enclose the file name or path in quotation marks. For example,
type:
put "c:\My Documents\LJ\9500fw.rfu"
The following series of messages appears in the command window:
200 PORT command successful 150 Opening BINARY mode data connection 226 Ready 226 Processing Job 226 Transfer complete
Then, a message containing transfer speed information appears.
46 Technology background information Software Technical Reference ENWW
10. The download process begins and the firmware is updated on the printer. This can take about five minutes. Let the process finish without further interaction with the printer or computer.
Note
The printer automatically turns off and then on again after processing the upgrade.
11. At the command prompt, type:
bye
to exit the ftp command.
12. At the command prompt, type:
exit
to return to the Windows interface.
Mac operating systems
1. Take note of the TCP/IP address on the EIO Jetdirect page. The Jetdirect page is the second page of the configuration page printout. To print a configuration page, see the "Determining the current level of firmware" section of this guide.
2. Open a Terminal window on your Macintosh. You can find the Terminal application on the computer hard drive under the Applications/Utilities folder.
3. Type:
FTP <TCP/IP PRINTER ADDRESS>
For example, if the TCP/IP address is 192.168.0.90, type: FTP 192.168.0.90.
4.
Press Enter on the keyboard.
5.
When prompted for a user name and password, press Enter.
6. Type:
put <path>
where <path> is the location where the .RFU file was downloaded from the Web, including the path. For example, type:
put /username/desktop/9500FW.RFU and then press Enter.
Note
If the file name or path includes a space, you must enclose the file name or path in quotation marks. For example, type:
put "/user name/desktop/9500FW.RFU"
Note
Note
To ensure that the entire proper path to the .RFU file is placed in the put command, type put and a space
and then drag and drop the .RFU file on to the terminal window. The complete path to the file will be placed after the put command automatically.
7. The download process begins and the firmware is updated on the printer. This can take about five minutes. Let the process finish without further interaction with the printer or computer.
The printer automatically turns off and then turns on again to activate the update.
Remote firmware update using FTP through a browser
Follow the instructions below to use FTP through a browser to update the printer firmware remotely.
Note
Software Technical Reference ENWW Technology background information 47
The following instructions can be used on Windows or Mac operating systems.
1. Open a browser window.
2. In the address line of the browser, type:
ftp://<IPADDRESS>
where <IPADDRESS> is the TCP/IP address of your printer. For example, if the TCP/IP address is 192.168.0.90, type:
FTP 192.168.0.90
3. Locate the .RFU file for the printer.
4.
Drag and drop the .RFU file onto the PORT1 icon in the browser window.
Remote firmware update using Fetch (Mac OS 8.6 and OS 9. x only)
For Mac OS 8.6 through 9.x OSs, a shareware program called Fetch provides FTP control for a put command. Download and install the program from:
http://download.cnet.com/downloads/0-10207-100-5250613.html
Follow these instructions to use Fetch.
1.
Start the program by clicking on the Fetch icon.
2.
Type the IP address of the printer in the Host: box
3.
Click the Put Files button and browse to the location of the .RFU file.
4. Double-click the file to select it and download it to the printer. A confirmation message appears in the main window.
5.
Click OK.
Remote firmware update using the HP LaserJet Utility (Mac OS 8.6 and OS 9. x only)
Follow these instructions to update the firmware using the HP LaserJet Utility.
1. The first step is to make sure you have the tools and files necessary for the update. You will need the HP LaserJet Utility and the 9500fw.rfu file, which is the firmware file for the printer.
The HP LaserJet Utility can be found on the HP Color LaserJet 9500 printing-system software CD-ROM that came with the printer. If you do not have the software CD-ROM, you can obtain the HP LaserJet Utility by dowloading the latest printer installer from:
http://www.hp.com The firmware file (9500fw.rfu) can be downloaded from:
http://www.hp.com/go/clj9500_firmware
See the "Downloading the new firmware to the printer" section of this guide for more information. Once you have the firmware file and the HP LaserJet Utility, you are ready to begin the upgrade process.
2. Launch the HP LaserJet Utility.
3.
Click Select Printer and locate the printer you would like to upgrade on the network.
4.
Select the printer on the right side of the dialog box, and click OK. An information dialog box for the HP Color LaserJet 9500 printer appears.
5.
On the left side of the information dialog box, click Files. A dialog box appears that allows you to choose a file to be downloaded to the printer.
6.
Click Select File.
7.
Locate the 9500fw.rfu file on your hard disk, and click the file name to highlight it. Then click Select. The Files dialog box updates showing the 9500fw.rfu file under File to download.
8.
Click Download. The HP LaserJet Utility starts downloading the file to the printer. A progress bar keeps you updated on how much
of the file has been downloaded. While the file is downloading, the RECEIVING UPGRADE message appears on the control-panel display on the printer. After the file has downloaded to the printer the PERFORMING UPGRADE message appears on the control-panel display.
Note
The printer automatically turns off and then turns back on again after processing the upgrade.
48 Technology background information Software Technical Reference ENWW
9. After the printer has turned on again and finished initializing, print a configuration page to verify that the new firmware has been installed. Press 2, 2, on the printer control panel to print a configuration page. See the "Determining the current level of firmware" section of this guide for more information.
Remote firmware update using the LPR command
Note
Note
This remote firmware update method is for use in Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003.
Follow the instructions below to update the printer software remotely using the LPR command.
1. From a command window, type:
lpr -P <IPADDRESS> -S <IPADDRESS> -o l <FILENAME>
-OR-
lpr -S <IPADDRESS> -Pbinps <FILENAME>
where <IPADDRESS> can be either the TCP/IP address or the hostname of the printer, and where <FILENAME> is the filename of the .RFU file.
The parameter (-o l) consists of a lowercase "O", not a zero, and a lowercase "L", not the numeral 1. This parameter sets the transport protocol to binary mode.
2.
Press Enter on the keyboard. The printer control panel displays the messages described in the section "Printer messages during firmware update". At the end of the upgrade process, the printer control panel displays the READY message.
3. Type:
exit
at the command prompt to close the command window.
Using HP Web JetAdmin to download the firmware to the printer
This procedure requires that you install HP Web JetAdmin version 7.0 or later on your computer. Complete the following steps to update a single printer through HP Web JetAdmin after downloading the .RFU file from the HP Web site.
1. Start HP Web JetAdmin.
2.
Type the TCP/IP address or IP host name of the printer in the Quick Device Find field, and then click Go. The printer Status window appears.
3.
Open the Device Management folder in the drop-down list in the Navigation panel. Navigate to the Device Lists folder.
4.
Expand the Device Lists folder and select All Devices. Locate the printer you wish to update in the list of printers and click to select it.
5.
Locate the drop-down box for Device Tools in the upper right corner of the window. Select Update Printer Firmware from the choose action list.
6.
If the name of the .RFU file is not listed in the All Available Images box, click Browse in the Upload New Firmware Image dialog box and navigate to the location of the .RFU file you downloaded from the web at the start of this procedure. If the filename is listed, select it.
7.
Click Upload to move the .RFU file from your hard drive to the HP Web JetAdmin server.
8. Refresh the browser.
9.
Select the .RFU file from the Printer Firmware Update drop-down menu.
10.
Click Update Firmware. HP Web JetAdmin sends the selected .RFU file to the printer. The printer control panel displays the messages described in the section "Printer messages during firmware update". At the end of the upgrade process, the printer control panel displays the READY message.
Also, HP Web JetAdmin 6.5 can be used to perform multiple or unattended installations.
Software Technical Reference ENWW Technology background information 49
1. Start HP Web JetAdmin.
2. Create a device group. A simple way to do this is to follow these steps:
a. Click Device Management, then click All Devices. b. Shift-click to select printers that you want to be included in the group, and then click OK. c. When prompted, type a name for the new device group, and then click OK.
3.
To modify several printers in a group, click the group name, and then click Open.
4.
The drop-down menu for Device Group Tools appears in the right side of the window. Scroll if necessary to view it.
5.
In the Device Group Tools drop-down box, choose an action. Type in the appropriate information, and click
Return to Device Group when finished.
Printer messages during firmware update
The printer shows three messages that appear during a normal update process.
Table 10: Update messages
Printer message Explanation
RECEIVING UPGRADE This message appears from the time the printer recognizes the beginning of an
.RFU update until the time the printer has verified the validity and integrity of the
.RFU update. UPGRADING PRINTER This message appears while the printer is actually reprogramming the firmware. WAIT FOR PRINTER TO
REINITIALIZE
This message appears from the time the printer has finished reprogramming the
DIMM until the printer reinitializes.
Note
To verify that the firmware update succeeded, print a new configuration page from the printer control panel and verify that the firmware date code on the configuration page has changed.
Troubleshooting a firmware update
The following table lists the causes and results of possible interruptions to the firmware update.
Table 11: Troubleshooting a firmware update
Cause
The job was cancelled from the printer control panel. No update has occurred. A break in the I/O stream occurred during send (for
example, the parallel cable was removed). A power cycle occurred during RECEIVING
UPGRADE. A power cycle occurred during UPGRADING
PRINTER. A power cycle occurred during WAIT FOR PRINTER
TO REINITIALIZE.
Print jobs sent to the printer while an update is in process do not interrupt the update. The following table lists possible reasons for the failure of a remote firmware update and the corrective action required
for each situation.
No update has occurred.
No update has occurred.
No update has occurred. Resend the update through a parallel port.
The update has been completed.
Result
50 Technology background information Software Technical Reference ENWW
Table 12: Troubleshooting a firmware update failure
Reason for firmware update
failure
The .RFU file is corrupted. The printer recognizes that the file is corrupted and rejects the update.
Download the file again and send the new file to the printer. Download the file from:
http://www.hp.com/go/clj9500_firmware
The wrong printer model is contained in the .RFU file.
The upgrade was interrupted. See the "Troubleshooting a firmware update" table. A flash hardware failure occurred. Although it is extremely unlikely, the device might have a hardware
The printer recognizes the model mismatch and rejects the update. Download the correct file and send it to the printer. Download the file from:
http://www.hp.com/go/clj9500_firmware
failure. Call technical support to address the problem (see the flyer that came with the printer for a local telephone support list).
Corrective action
Note
All HP LaserJet printers leave the factory with the latest available firmware version installed. If a remote firmware update fails, the .RFU file must be sent over a parallel port connection.

Printing .PDF documents from a command line

Documents in Portable Document Format (PDF) can be printed by using a command line instead of the Adobe Acrobat or Acrobat Reader programs.
Use one of the following methods to print PDF files to your printer.
Command-line printing using a local Windows port
Windows 95, Windows 98, or Windows Me
1. From a command prompt or in an MS-DOS window, type:
Mode lpt1:,,p
Note
Note
If the printer is attached to a parallel port other than LPT1, then substitute the proper LPT port number in the mode command.
2.
Press Enter on the keyboard.The response you receive should be similar to these examples:
> LPT1 Not Rerouted > Resident portion of MODE loaded > Infinite retry on parallel printer time-out
3. At a command prompt, type:
copy /b <FILENAME> <PORTNAME>
4. where <FILENAME> is the name of the .PDF file (including the path) and <PORTNAME> is the name of the
appropriate printer port (such as LPT1). For example, type:
C:\>copy/b c:\9500fw.pdf lpt1
If the file name or path includes a space, you must enclose the file name or path in quotation marks. For example, type:
C:\>copy/b "c:\My Documents\9500fw.pdf"
5.
Press Enter on the keyboard. The message PROCESSSING JOB appears on the printer front panel, and the job prints.
6. At the command prompt, type:
Software Technical Reference ENWW Technology background information 51
exit
to close the command window.
Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003
The .PDF file can be sent directly to the printer by typing a copy command at a command prompt or in an MS-DOS window.
1. At a command prompt, type:
copy /b <FILENAME> <PORTNAME>
where <FILENAME> is the name of the .PDF file (including the path) and <PORTNAME> is the name of the appropriate printer port (such as LPT1). For example, type:
C:\>copy/b c:\9500fw.pdf lpt1
2.
Press Enter on the keyboard.
Note
If the file name or path includes a space, you must enclose the file name or path in quotation marks. For example, type:
C:\>copy/b "c:\My Documents\9500fw.pdf"
The message PROCESSING JOB appears on the printer control panel, and the job prints.
3. At the command prompt, type:
exit
to close the command window.
Command-line printing using a Windows network
If the printer is shared on a Windows network, follow these instructions.
1. From a command prompt or in an MS-DOS window, type the following:
copy /B <FILENAME> \\<COMPUTERNAME>\<SHARENAME>
where <FILENAME> is the name of the .PDF file (including the path), <COMPUTERNAME> is the name of the computer from which the printer is being shared, and <SHARENAME> is the printer share name. For example:
C:\>copy /B c:\9500fw.pdf \\your_server\your_computer
Note
If the file name or path includes a space, you must enclose the file name or path in quotation marks. For example, type:
C:\>copy/b /B "c:\My Documents\9500fw.pdf" \\your_server\your_computer.
2.
Press Enter on the keyboard. The message PROCESSING JOB appears on the printer front panel, and the job prints.The message 1 file(s) copied appears on the computer screen.
Command-line printing using UNIX systems
For UNIX systems, any command method that delivers the .PDF file to the printer is acceptable, including the following:
1. At the command prompt, type:
$cp </home/yourmachine/FILENAME/dev/parallel>
where </home/yourmachine/FILENAME> contains the .PDF file.
Command-line printing using FTP on a direct network connection
If the HP Color LaserJet 9500 series printer uses a direct network connection, use file transfer protocol (FTP) to print a PDF document. Complete the following steps for the operating system.
52 Technology background information Software Technical Reference ENWW
Windows operating systems
1. Open a command window on your computer.
2.
Type:
ftp <TCP/IP PRINTER ADDRESS>
For example, if the TCP/IP address is 192.168.0.90, type:
ftp 192.168.0.90
3.
Press Enter on the keyboard.
4.
When prompted for the user name, press Enter.
5.
When prompted for the password, press Enter.
6. Type:
bin
at the command prompt.
7.
Press Enter. The message 200 Types set to I, Using binary mode to transfer files appears in the command window.
8. Type:
put <FILENAME>
where <FILENAME> is the name of the .PDF file to be printed, including the path. For example, type:
put C:\LJ\9500FW.PDF and then press Enter.
Note
If the file name or path includes a space, you must enclose the file name or path in quotation marks. For example, type:
put "c:\My Documents\LJ\9500fw.pdf"
The following series of messages appears in the command window:
200 PORT command successful 150 Opening BINARY mode data connection 226 Ready 226 Processing Job
9. Your .PDF print job prints.
Mac operating systems
1. Take note of the TCP/IP address on the EIO Jetdirect page. The Jetdirect page is the second page of the configuration page printout. To print a configuration page, see the "Determining the current level of firmware" section of this guide.
2. Open a Terminal window on your Macintosh. You can find the Terminal application on the computer hard drive under the Applications/Utilities folder.
3. Type:
FTP <TCP/IP PRINTER ADDRESS>
For example, if the TCP/IP address is 192.168.0.90, type: FTP 192.168.0.90.
4.
Press Enter on the keyboard.
5. When prompted for a user name and password, press Enter.
6. Type:
put <path>
where <path> is the location where the .PDF file was downloaded from the Web. For example, type:
Software Technical Reference ENWW Technology background information 53
Note
put /username/desktop/9500FW.PDF
and then press Enter. If the file name or path includes a space, you must enclose the file name or path in quotation marks. For example,
type:
put "/user name/desktop/9500FW.PDF"
Note
To ensure that the entire proper path to the .PDF file is placed in the put command, type put and a space
and then click and drag the .PDF file on to the terminal window. The complete path to the file will be placed after the put command automatically.
7. The download process begins and the firmware is updated on the printer. This can take about five minutes. Let the process finish without further interaction with the printer or computer.
8. The printer automatically turns off and on again to activate the update.
File printing using FTP through a browser
Follow the instructions below to use FTP through a browser to print from a command line.
Note
The following instructions can be used on Windows or Mac operating systems.
1. Open a browser window.
2. In the address line of the browser, type:
ftp://<IPADDRESS>
For example, if the TCP/IP address of your printer is 192.168.0.90, type:
FTP 192.168.0.90
3. Locate the .PDF file for the printer.
4.
Drag and drop the .PDF file onto the PORT1 icon in the browser window.
File printing using Fetch (Mac OS 8.6 and OS 9. x only)
For Mac OS 8.6 through 9.x OSs, a shareware program called Fetch provides FTP control for a Put command. Download and install the program from:
http://download.cnet.com/downloads/0-10207-100-5250613.html
Follow these instructions to use Fetch.
1.
Start the program by clicking on the Fetch icon.
2.
Enter the IP address of the printer in the Host: box
3.
Click the Put Files button and browse to the location of the .PDF file.
4. Double-click the file to select it and download it to the printer. A confirmation message appears in the main window.
5.
Click OK.
File printing using the HP LaserJet Utility (Mac OS 8.6 and OS 9. x only)
Follow these instructions to print a .PDF file using the HP LaserJet Utility.
1. The first step is to make sure you have the tools and files necessary for the update. You will need the HP LaserJet Utility and the .PDF file that you want to print.
The HP LaserJet Utility can be found on the HP Color LaserJet 9500 printing-system software CD-ROM that came with the printer. If you do not have the software CD-ROM, you can obtain the HP LaserJet Utility by downloading the latest printer installer from:
http://www.hp.com
54 Technology background information Software Technical Reference ENWW
Once you have the HP LaserJet Utility and you know the location of the .PDF file you want to print, you are ready to begin the command-line printing process.
2. Launch the HP LaserJet Utility.
3.
Click Select Printer and locate the printer you would like to upgrade on the network.
4.
Select the printer on the right side of the dialog box, and click OK. An information dialog box for the HP Color LaserJet 9500 printer appears.
5.
On the left side of the information dialog box, click Files. A dialog box appears that allows you to choose a file to be downloaded to the printer.
6.
Click Select File.
7. On your hard disk, locate the .PDF file that you want to print, and click the file name to highlight it. Then click
Select. The Files dialog box updates showing the .PDF file that you want to print under File to download.
8.
Click Download. The HP LaserJet Utility starts downloading the file to the printer. A progress bar keeps you updated on how much
of the file has been downloaded. While the file is downloading, the PROCESSING JOB message appears on the control-panel display on the printer, and the the .PDF file prints.
Command-line printing using the LPR command
Note
Note
This command-line printing method is for use in Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003.
Follow the instructions below to print a .PDF file remotely using the LPR command.
1. From a command window, type:
lpr -P IPADDRESS -S IPADDRESS -o l FILENAME
-OR-
lpr -S <IPADDRESS> -Pbinps <FILENAME>
where IPADDRESS can be either the TCP/IP address or the host name of the printer, and where FILENAME is the file name of the .PDF file.
The parameter (-o l) consists of a lowercase "O", not a zero, and a lowercase "L", not the numeral 1. This parameter sets the transport protocol to binary mode.
2. The file prints, but no further messages appear in the command prompt window.
3. Type:
exit
at the command prompt to close the command window.

Euro character

The euro is the name for the currency of the European Union (EU). This unit was launched on January 1, 1999. The euro has changed the way business is conducted in Europe and has affected every company and industry in the world. It is vital that companies understand and prepare for the changes the euro brings.
This HP Color LaserJet 9500 series printer includes euro characters for each of the internal fonts. The printer can print the euro character in the Windows 95, Windows 98, Windows Me, Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003 operating systems. HP is committed to maximizing document portability through supporting and promoting euro-symbol standards.
Software Technical Reference ENWW Euro character 55

Printing-system components

Printing system and installer

HP Color LaserJet 9500 software CD-ROM for Windows systems
In previous versions of the printing-system software, the installer was started by locating and running the SETUP.EXE file. For the Microsoft Windows environment (Windows 95, Windows 98, Windows Me, Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003), the HP Color LaserJet 9500 software CD-ROM provides an interactive software window that you can use not only to install the printer drivers and related components, but also to gain access to online product registration, user documentation, a customization utility, Adobe Acrobat Reader software, and optional HP software.
The following illustration shows the main screen of the HP Color LaserJet 9500 software CD-ROM, which appears when you insert the printing software CD-ROM in your CD-ROM drive. If the screen does not appear when you insert the CD-ROM, click Start, click Run, click Browse..., navigate to the root directory of the CD-ROM, and then double­click the SETUP.EXE file to start the CD-ROM.
Figure 10: Installation software CD-ROM main screen
The HP Color LaserJet 9500 software CD-ROM contains the following options. The text that follows each of the following options is approximately the same text that appears when you put the cursor on the option button.
Note
56 Printing-system components Software Technical Reference ENWW
The options on your printer might vary from the illustration.
install printer - This wizard guides you through the installation of your HP Color LaserJet 9500 printing-system software. You are given the choice of performing a Typical Installation or a Custom Installation. If you select Typical Installation, only the necessary software is installed. If you select Custom Installation, you can select the components you want to install.
customization utility - This utility can be used to create a custom software installer for the HP Color LaserJet 9500 series printer that can then be copied to other media, such as a local hard drive or a network drive.
register product - This option can be used to register your HP Color LaserJet 9500 series printer now and to receive the following information at no cost:
notification of driver updates
technical support updates
news about emerging technologies
printer documentation - This option can be used to view the HP Color LaserJet 9500 series printer documentation. The following document options are available:
user guide
user reference guide
install notes
hp jetdirect guide
Note
For systems that do not have Adobe Acrobat Reader 4.0 or later installed, you are given the option to install that software. Clicking any of the links to documentation that is provided in the Adobe Acrobat PDF file format opens a dialog box from which you can install Adobe Acrobat Reader software from the HP Color LaserJet 9500 software CD-ROM.
support - To increase productivity and get the most use from your HP Color LaserJet 9500 printer, view a list of optional software available for installation and links to HP Web sites. The following options are available:
Click HP web jetadmin to download HP Web JetAdmin software from the Web for a Web browser-based network-
printer-management tool. Click color matching information for information about how to make best use of the color functions of your
HP Color LaserJet 9500. Click supplies for information about ordering HP Color LaserJet 9500 series printing supplies.
Click product information for HP Color LaserJet 9500 series printer support information and updates.
Click hp.com to go to the HP home Web page for products and services, support, drivers, and HP online stores.
Installer features
The common installer is designed to provide a simple and consistent installation method for the product line. The common installer is available for the Windows 95, Windows 98, Windows Me, Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003 operating systems.
The common installer offers the following features:
The HP Color LaserJet 9500 software CD-ROM features an interactive software interface. See the "HP Color
LaserJet 9500 software CD-ROM for Windows systems" section of this guide. Acrobat Reader is available.
The installer is Web-enabled, providing access to the HP Web site for the latest software components and drivers.
Network connection is integrated so that you can install drivers and connect to a network printer in a single
process. The selection dialog box sets the operating-system language as the default language (for Windows 95, Windows
98, Windows Me, Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003 only). You can use the installer to select any of the languages on the HP Color LaserJet 9500 software CD-ROM.
The HP Color LaserJet 9500 software CD-ROM also includes the following features:
the HP LaserJet Uninstaller Utility
product registration, using the Web and e-mail
the HP Customization Utility for custom installations
Software Technical Reference ENWW Printing-system components 57
All of the Windows system components are installed by using the HP Color LaserJet 9500 printing-system installer. The installer automatically senses your language of choice and your operating system. It offers selections for each printer model. You can select the type of installation you prefer: Typical Installation or Custom Installation.
When performing a Web installation, the installer compares the versions of the software components on the HP Color LaserJet 9500 software CD-ROM to those on the HP Web site. If newer versions are on the HP Web site, the installer downloads them.

Installable components

This section provides information about the various installable components that are available either with the HP Color LaserJet 9500 software CD-ROM or from the HP Web site.
Printer drivers
In some cases, older drivers can be used with new printers. Because earlier (legacy) HP LaserJet printers might have different versions of the PCL language, new drivers are not supported with legacy printers. The drivers associated with each printer use the version of PCL language that is installed in the printer.
The printing system for the HP Color LaserJet 9500 series printer includes the following printer drivers.
PCL 5c, PCL 6, and PS drivers
The following drivers are available for the HP Color LaserJet 9500 series printer.
HP traditional PCL 6 and PCL 5c drivers for Windows 95, Windows 98, Windows Me, and Windows NT 4.0.
The HP traditional PS driver for Windows 95, Windows 98, Windows Me, and Windows NT 4.0.
HP PCL 5c, PCL 6, and PS unidrivers for Windows 2000, Windows XP, and Windows Server 2003.
All of the drivers provide access to the printer paper-handling and print-quality features, and are described in Chapter 3 of this guide.
Note
If you select a Typical Installation during installation of the printing-system software, the PCL 6 driver is set as the default driver.
Windows 95, 98, Me, NT 4.0, 2000, XP, and Server 2003 driver versions
The PCL 6 and PCL 5c support for Windows 95, Windows 98, Windows Me, Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003 operating systems is provided by using the HP Color LaserJet 9500 series printer drivers for the HP Color LaserJet 9500 series printer. For Windows 2000, Windows XP, and Windows Server 2003, the HP Color LaserJet 9500 generic printer description (GPD) provides information about printer features for the PCL 5c and the PCL 6 driver. The HP Color LaserJet 9500 PS printer description (PPD) provides PS feature support for the HP Color LaserJet 9500 series printer.
If you are using an HP traditional driver, you can view the printer driver version number by clicking the HP logo in the lower-left corner of the following HP PCL 5c printer-driver tabs:
Configure
NT Forms
Finishing
Effects
Paper
Destination
Basics
58 Printing-system components Software Technical Reference ENWW
If you are using an HP unidriver in Windows 2000, Windows XP, or Windows Server 2003 environments, follow these steps to find driver version information:
1.
Click Start.
2.
Click Settings.
3.
Click Printers (or Printers and Faxes in Windows XP and Windows Server 2003).
4. Right-click the printer icon.
5.
Click Properties.
6.
Click the About tab.
Macintosh and Macintosh-compatible system-driver versions
The HP Color LaserJet 9500 printing solution for Macintosh is composed of the Print Center for OS X and the Apple LaserWriter for OS 8.6 and OS 9, which are provided with the operating system, and HP-created PPD files. The driver uses these files to determine the features and PS commands that the printer supports. Bidirectional support in AppleTalk and USB connections supports autoconfiguration of the software. The installable components are:
the HP LaserJet Installer for Mac OS 8.6, Mac OS 9, and Mac OS X.
the HP LaserJet Screen Fonts Installer.
SYSTEM/EXTENSIONS/PRINTER DESCRIPTIONS (for Mac OS 8 and Mac OS 9).
LIBRARY/PRINTERS/PPDS/CONTENTS/RESOURCES/LANGUAGE.LPROJ (for Mac OS X).
the HP LaserJet Utility, an HP printer utility that is installed in the HP LaserJet folder of Mac OS 8 and Mac OS 9.
The HP LaserJet Utility provides configuration and management support for PS . online Help, an HTML-based printer and utility help that can be viewed through a browser or in the Macintosh OS
Help Center (English only). install notes.
Additional driver availability
Additional drivers are available from your HP distributor or from the Web site. These drivers are:
OS/2 PCL 5c, OS/2 PS, and OS/2 PCL 6 printer drivers. The OS/2 drivers are available from IBM and are
packaged with OS/2. UNIX model scripts. For further information about UNIX drivers, click hp printer installation software at:
http://www.hp.com/support/net_printing
Linux drivers. For further information about Linux drivers for HP LaserJet printers, go to:
http://www.hp.com/go/linux
Or visit the HP Linux support home page at:
http://hp.sourceforge.net.

Additional productivity tools

HP Web Registration
You can use this component to register your HP Color LaserJet 9500 series printer on the HP Web site or through e­mail. After you have successfully installed the software, the installer prompts you to register your HP Color LaserJet 9500 printer. Also, you can gain access to HP Web Registration from the HP Color LaserJet 9500 software CD-ROM by clicking Register Product. You can choose to complete the online registration at that time or later. If you want to register your printer later, click Register Product from the HP Color LaserJet 9500 program group when you decide to complete your registration.
Software Technical Reference ENWW Printing-system components 59
HP Web JetAdmin
Use HP Web JetAdmin to manage HP Jetdirect connected printers within your intranet by using a browser. HP Web JetAdmin is a browser-based management tool and should be installed only on the network administrator's computer.
When it is installed on a host server, any client can use HP Web JetAdmin through a supported Web browser (such as Microsoft Internet Explorer 5.5 and 6.0, or Netscape Navigator 7.0, by browsing to the HP Web JetAdmin host. HP Web JetAdmin 7.0 and later versions have the following features:
task-oriented user interface that provides configurable views for network managers
customizable user profiles that can be customized to let network administrators include only the function that is
being viewed or used routing of instant e-mail notification of hardware failure, low supplies, and other printer problems to different people
remote installation and management from anywhere by using only a standard Web browser
advanced automatic discovery of peripherals on the network without manually typing information about each
printer into a database simple integration into enterprise-management packages
capacity to find peripherals based on parameters such as the Internet protocol (IP) address, color capability, and
model name capacity to organize peripherals into logical groups, with an option that provides virtual office maps for easy
navigation
HP Web JetAdmin can be used for access to the HP Embedded Web Server, ordering supplies, and remote firmware updates (for supported printers).
The HP Color LaserJet 9500 software CD-ROM browser provides the following link to download the latest version of the HP Web JetAdmin software:
http://www.hp.com/go/webjetadmin
Click support from the CD-ROM browser, and then click hp web jetadmin. The following table shows the supporting operating systems and hardware for HP Web JetAdmin.
Table 13: HP Web JetAdmin support
Protocols
TCP/IP IPX/SPX
60 Printing-system components Software Technical Reference ENWW
Compatible operating systems
Supported products
Supported browsers
Supported printers
Microsoft Windows 2000 Professional, Server, and
Advanced Server Microsoft Windows XP Professional with service
pack 1 and Windows Server 2003 Microsoft Windows NT Server and Workstation
with service pack 3 or later Red Hat Linux 8.0
SuSE Linux v. 8.1
Shared print queue creation support
Microsoft Windows 2000 Professional, Server and
Advanced Server Microsoft Windows XP Professional and Windows
Server 2003 Microsoft Windows NT 4.0 Server and Workstation
HP-UX 11.0
Red Hat Linux 8.0
Solaris 2.6, 7 and 8
SuSE Linux v 8.1
Novell NetWare 5.1 and 6.0 (IPX only) using
Netware Client 4.83 -- using HP Web JetAdmin only on a Microsoft Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 system
All HP and non-HP printers connected through HP Jetdirect print servers, and standard MIB-compliant third-party network connected printers.
Microsoft Internet Explorer 5.5 and 6.0 (Windows
only); Netscape 7.0 (English) all operating systems
All HP and non-HP printers connected through HP Jetdirect print servers, and standard MIB-compliant third-party network connected printers.
Software Technical Reference ENWW Printing-system components 61
62 Printing-system components Software Technical Reference ENWW
3

Introduction

This chapter describes the features of the the HP Color LaserJet 9500 series printer drivers. The chapter contains the following major sections:
HP traditional PCL 6 and PCL 5c driver features. This section describes the PCL 6 and PCL 5c drivers for Windows
95, Windows 98, Windows Me, and Windows NT 4.0. The HP traditional PS driver features. This section describes the PS driver for Windows 95, Windows 98, Windows
Me, and Windows NT 4.0. HP PCL 5c, PCL 6, and PS unidriver features. This section describes the PCL 5c, PCL 6, and PS drivers for
Windows 2000, Windows XP, and Windows Server 2003. Structure and availability of the HP Color LaserJet 9500 printing-system software CD-ROM. This section describes
the three printing-system software CD-ROMs that are included with the HP Color LaserJet 9500 printer. Driver feature comparison in Windows and Macintosh operating systems. The tables in this section provide an
overview of printer driver features.
You can control print jobs from several places: the printer control panel, the software program, and the driver UI. Generally, for features that are common to two or more of these places (for instance, you can select the media input tray from any of them), settings made at the printer control panel are overridden by settings made from within a software program, and settings made from within a software program are overridden by settings made to driver properties through the driver UI.

Printer driver features

HP traditional PCL 6 and PCL 5c driver features

When you install the printer in Windows 95, Windows 98, Windows Me, or Windows NT 4.0, the HP traditional PCL 6 and PCL 5c drivers are used.
This section describes the options that are available on each tab of the HP traditional PCL 6 and PCL 5c driver interfaces.

Access to drivers

To gain access to driver settings from within most software programs, click File, click Print, and then click Properties. The appearance and names of the driver tabs that appear vary, depending on the printer model and the driver.
You can also control the drivers directly from your computer. In Windows 95, Windows 98, Windows Me, Windows NT 4.0, and Windows 2000, click Start, click Settings, click Printers, right-click the printer name, and then click Printing Preferences or Document Defaults (depending on the OS and driver), to gain access to the same set of driver tabs that the software program controls.
If, after right-clicking the printer name, you click Properties, you gain access to a different set of tabs that control the driver and driver connections.
Software Technical Reference ENWW Introduction 63

Help system

The HP LaserJet 6 and PCL 5c drivers include a full-featured Help system to provide assistance with printing and configuration options.
What's this? Help
What's this? Help is supported in Windows 95, Windows 98, Windows Me, and Windows NT 4.0. You can gain access to What's this? Help messages in any of the following ways:
Right-click a control and click What's this?, and a pop-up Help window appears.
Click the ? button at the upper-right corner of the frame, next to the X, to change the cursor to an arrow with a
question mark. Use this special cursor to select a control, and the pop-up Help window for that feature appears. Press the F1 key, and the Help window for the currently selected control appears.
Context-sensitive Help
Press the Help button on a driver tab or in a dialog box, and context-sensitive Help appears.
Constraint messages
Constraint messages are unsolicited messages that appear in response to specific actions you take. These messages alert you to selections that are illogical or impossible given the capabilities of the printer or the current settings of other controls. For example, if you click Print on Both Sides and then change the paper type to transparencies, a message appears asking you to resolve this conflict.
Figure 11: A typical constraint message with an OK button
Whenever a constraint message appears with the OK or Cancel button, the interpretation of the button is as follows:
Clicking OK accepts the change that was just made, and the driver then resets the conflicting control to a setting
that is compatible with the new value. Clicking Cancel rejects the change that was just made, and the control returns to its previous value.
64 HP traditional PCL 6 and PCL 5c driver features Software Technical Reference ENWW

Bubble Help

Bubble Help features a graphical icon that resembles a cartoon speech bubble with a lowercase "i" in it, representing the international symbol for information. The following illustration shows Bubble Help icons on a driver tab.
Figure 12: A property page with Bubble Help icons
The bubble typically appears next to a disabled control, although it can also accompany an enabled control if there is an important note concerning its use. Moving the pointer over the bubble changes the arrow to a gloved hand, which indicates that the area underneath the pointer is selectable. When the bubble is selected by using either the mouse or the keyboard, a message box appears that contains a brief explanation about why the control is disabled and what can be done to enable it. If the control is not disabled, the message is a tip or a precaution you should be aware of when using that particular feature.
Software Technical Reference ENWW HP traditional PCL 6 and PCL 5c driver features 65

Finishing tab features

The following illustration shows the Finishing tab.
Figure 13: The default appearance of the Finishing tab
The options in the Print Quality group box might vary, depending on your HP Color LaserJet 9500 series printer model. The Finishing tab contains the following controls.
Print Task Quick Sets group box
Document Options group box
Document preview image
Print Quality group box
Print Task Quick Sets
Print Task Quick Sets is a setting that is available on all of the tabs except the NT Forms and Configure tabs and that is used to store the current combination of driver settings that are found on all of the other tabs (except the NT
66 HP traditional PCL 6 and PCL 5c driver features Software Technical Reference ENWW
Forms and Configure tabs). Print Task Quick Sets are either preset or user-defined printing specifications (such as
paper size, pages per sheet, and so on). The Print Task Quick Sets control is available on all of the Document Defaults or Printing Preferences driver tabs
(the Finishing, Effects, Paper, Destination, Basics, and Color tabs). The Print Task Quick Sets control does not appear on the driver Properties tabs (the NT Forms tab and the Configure tab).
The Print Task Quick Sets control is used to store the current combination of driver settings that are found on all otherDocument Defaults or Printing Preferences driver tabs.
The following settings are available in the Print Task Quick Sets drop-down menu.
Default Print Settings
Booklet on 11x17
Booklet on A3
Booklet on A4
Booklet on Letter
User Guide Print Settings
An illustration of the available Print Task Quick Sets appears below.
Figure 14: Print Task Quick Sets
Software Technical Reference ENWW HP traditional PCL 6 and PCL 5c driver features 67
Default Print Settings
When you select Default Print Settings, nearly all of the settings are restored to the combination that existed after the driver was installed (the original settings). However, if the attribute combinations that are associated with watermark definitions, custom paper sizes, or the User Guide Print Settings quick set have been changed or deleted, the original settings are not restored.
Type a new Quick Set name here appears in the Print Task Quick Sets menu automatically if no other driver settings have been changed since the driver was installed, or if all of the driver settings match the original settings. Otherwise, the setting in the Print Task Quick Sets menu is the same label that appeared when you last closed the printing Properties dialog box by clicking OK.
The following table shows the default settings for Print Task Quick Sets. See the "HP Driver Preconfiguration" section of this document for information about preconfigurable driver settings.
Table 14: Print Task Quick Set default values for the HP Color LaserJet 9500 printer
Driver feature
U.S. English Print Task
Quick Sets default
values
Print on both sides Off Yes Flip pages up Off Yes Booklet printing Off Yes Pages per sheet 1 Yes Print page border Off Yes Page order Right, then down Yes Print quality Best quality Yes Current setting PCL 6: This is the "Faster
Printing" setting PCL 5c: This is the "Best
Quality" setting
Rendering mode (PCL 5c
Automatic No
only) Scale patterns
On Yes
(WYSIWYG) Print text as black Off Yes TrueType as bitmaps Off - send TrueType fonts
as outlines
Print document on Off - print on the size
specified in the Paper tab
Size to print on Letter Default value depends on
Scale to fit Off Yes % of normal size 100 Yes Watermarks (none) Yes Watermarks first page
Off Yes
only Current watermarks (none), Confidential,
Draft, SAMPLE
Watermark message (none) Watermark message
Diagonal
angle Watermark message
52 Yes
custom angle Watermark font name Arial (R) Language dependent
Watermark font color Gray
Other language default
Preconfigurable
setting (if different)
No
On (in Thai only) Yes (except in Thai)
Yes
Yes
regional paper size
2
Yes
2
Yes
2
Yes
2
Yes
2
Yes
1
68 HP traditional PCL 6 and PCL 5c driver features Software Technical Reference ENWW
Driver feature U.S. English Print Task
Quick Sets default
values
Watermark font shading Very Light Watermark font size 140 Yes
Watermark font style Regular Mini pages tab All pages No
Use different paper for first page
All pages and first page size is
All pages and first page source is
All pages and first page type is
Other pages source is Auto Select No Other pages type is Unspecified No Back cover No back cover No Back cover source is Auto Select No Back cover type is Unspecified No Custom paper size width 8.50 inches 210 mm No Custom paper size height 11.0 inches 297 mm No Paper size units Inches Millimeters No Destination features Job Storage No Job storage mode Off No Job storage require PIN
to print Job storage user name User logon name <blank -
Job storage job name <blank - user must enter> No Job storage PIN to print 0000 No Output bin Top bin (face-down) Yes Output bin option (none) Yes Copies 1 Yes Orientation Portrait Yes Rotate by 180 degrees Off Yes
Off - all of the pages use the same paper
Letter Default value depends on
Auto Select Yes
Unspecified Yes
Off No
user must enter>
Other language default
setting (if different)
Yes
Yes
No
Yes
regional paper size
No
Preconfigurable
2
2
1
1- Preconfigurable by using an HP Preconfiguration tool. For more information, go to:
http://www.hp.com/support/clj9500
2- Not supported in Windows 95, Windows 98, and Windows Me
User Guide Print Settings
The User Guide Print Settings option provides a Print Task Quick Set for optimal printing of the User Reference Guide for the HP Color LaserJet 9500.
Type new Quick Set name here
By default, the Print Task Quick Set menu is set to Type new Quick Set name here. When you change any of the default settings on any of the Document Defaults driver tabs and you want to save the configuration as a Print Task
Quick Set, highlight the word Type new Quick Set name here, type the name you want for your new Print Task Quick Set, and click Save. Print Task Quick Sets are saved in the system registry. To delete a Print Task Quick Set, select it from the drop-down menu and click Delete.
Software Technical Reference ENWW HP traditional PCL 6 and PCL 5c driver features 69
You can store a maximum of 25 user-defined Print Task Quick Sets on a particular system. If you attempt to save too many, a message box appears that reads, "There are too many Print Task Quick Sets defined. Please delete some before adding new ones."
Document Options
The Document Options group box contains the following controls.
Print on Both Sides check box
Flip Pages Up option
Booklet Printing drop-down menu
Staple check box and stapling options
Pages Per Sheet spin box
Print Page Borders check box
Page Order drop-down menu
Print on Both Sides check box
Note
The Print on Both Sides check box is available only if the printer has a duplexing unit installed. The HP Color LaserJet 9500hdn comes with a duplexing unit already installed. The duplexing unit is an optional accessory for the HP Color LaserJet 9500n.
In addition to having a duplexing unit installed, the duplexing unit must be correctly configured in the printer driver in order to use the Print on Both Sides option. To configure the duplexing unit, click Start on the Windows task bar, click Settings, and then click Printers. Right-click on the printer name, and then click Properties. Click the Configure tab, and click the duplexing unit check box to select it. Then click Apply, and close the driver window.
The default setting for the Print on Both Sides option is off (not selected). Print on Both Sides is available when the following conditions exist:
Type is on the Paper tab is set to any type except for Envelope, Labels, or Transparency.
Size is is Letter, Legal, A3, A4, A5, B4 (Japanese Industry Standard, or JIS), B5 (JIS), Executive, Executive (JIS),
8.5x13 (Custom), 12x18 (Custom), 8K, 16K, or custom sizes greater than or equal to 98 mm by 191 mm (3.86 inches x 7.5 inches) and less than or equal to 306 mm by 469 mm (12.0 inches x 18.5 inches).
When Paper Size is set to Letter, Legal, A4, or B4 (JIS), clicking Print on Both Sides makes the Flip Pages Up and
Booklet Printing options available.
Automatically printing on both sides
Use the duplexing unit in the printer to automatically print on two sides of the paper when that option is specified in the job . The HP Color LaserJet 9500hdn comes with a duplexing unit installed. The duplexing unit is an optional accessory for the HP Color LaserJet 9500n printer.
To achieve the best print quality when printing on the second side of the page, the printer needs to make adjustments to its print modes. When you select a media type, you are, in effect, instructing the printer to use a group of printer settings (such as fuser temperature and print speed) to print the media with the best possible quality. This group of settings is known as a mode or print mode, and a different print mode with each media type. Print-mode adjustments are automatic when the duplexing unit is used.
70 HP traditional PCL 6 and PCL 5c driver features Software Technical Reference ENWW
Flip Pages Up
The Flip Pages Up check box, enabled only when Print on Both Sides is selected, is used to specify the duplex­binding option. By default, the Flip Pages Up check box is not selected. The following table demonstrates the results of selecting this box, depending on the paper orientation selected on the Basics tab.
Table 15: Page orientation
Orientation (Basics tab)
Portrait Short-edge binding Long-edge binding Landscape Long-edge binding Short-edge binding
When Print on Both Sides is selected, the document preview image changes to show a spiral binding along either the left edge or the top edge of the page. In addition, a folded-over corner appears in the lower-right portion of the preview image, indicating that printing occurs on the back side. An arrow on the folded-over corner points in the direction that the pages would be flipped if they were bound together.
Flip Pages Up selected Flip Pages Up not selected
Booklet printing
The Booklet Printing drop-down menu, visible when Print on Both Sides is selected, offers choices that are based on the current paper size. The default setting for the Booklet Printing drop-down menu is Off. The other settings have the following format, where [paper size] depends on the paper size set on the Paper tab.
[paper size] (Left Binding)
[paper size] (Right Binding)
When you select [paper size] (Left Binding) or [paper size] (Right Binding), the document preview image changes to show the location of the binding, and, if the Pages per Sheet setting is on the default setting of 1, it automatically changes to 2. You may change the Pages per Sheet setting manually to 4, 6, 9, or 16. See "Pages per Sheet" in the "HP traditional PCL 6 and PCL 5c driver features" section of this document for more information.
Booklet printing is enabled only when Letter, Legal, 11x17, or B4 (JIS) is selected as the paper size. Booklet printing is disabled when other paper sizes are selected, including envelopes and postcards of any size.
The Booklet Printing drop-down menu appears only when:
Print on Both Sides is selected.
% of Normal Size (on the Effects tab) is 100.
Pages per Sheet is 1.
Print Document On <media type> (on the Effects tab) is not selected.
If any of these conditions is not met (except the first), a Bubble Help appears next to Booklet Printing to tell you why it is disabled.
Book and booklet printing
Book and booklet printing are both supported by the HP Color LaserJet 9500 printer. A book is a print job consisting of at least two pages that can have a different media type for the first page (front cover)
or last page (back cover). Use the First Page and Back Cover minitabs on the Paper tab (available when you select the Use different paper for first page check box) to select different media for the first and last pages.
A booklet is a print job that places two pages on each side of a sheet that can be folded into a booklet that is half the size of the media type. Use the Booklet Printing drop-down menu on the Finishing tab to control booklet settings.
Printing a Booklet
A booklet is a print job that places two pages on each side of a sheet and that can be folded into a booklet that is half the size of the media type. Follow the instructions below for printing a booklet.
Software Technical Reference ENWW HP traditional PCL 6 and PCL 5c driver features 71
Note
Figure 15: Printing a booklet
The following instructions apply only to the HP traditional PCL 6 and PCL 5c drivers. The HP traditional PS driver supports booklet printing through Windows programs that provide booklet-printing configuration settings.
1.
Click File, click Print, and then click Properties.
2.
Click the Finishing tab. On the drop-down menu, select Print on Both Sides.
3.
In the Booklet Printing drop-down menu, select the type of booklet printing that you want. The booklet printing type consists of the media size and the location of the binding (for example, Letter [Left binding]).
Printing a book
A book is a print job consisting of at least two pages that can have a different media type for the first page (front cover) or last page (back cover). The book cover must be the same size as the inside sheets. Follow these instructions for book printing.
1.
Click File, click Print, and then click Properties.
2.
Click the Paper tab, and then select the Use different paper for first page check box.
3.
Click the First Page tab. On the Size is, Source is, and Type is menus, select the size, source, and type settings for your cover.
72 HP traditional PCL 6 and PCL 5c driver features Software Technical Reference ENWW
4.
Click the Other Pages tab. On the Size is and Source is menus, select the size and source settings for the inside sheets of your print job.
5.
Click the Back Cover tab. The back cover, if there is one, must be the same size as the booklet cover and the inside sheets. The No back cover is the default setting. If your print job has a back cover that uses the same source and type settings you selected in the First Page tab, select Use the first page source. If not, select Use an alternate source, and then select the back-cover settings in the Source is and Type is menus.
Whenever you make changes to all of the pages (that is, when Use different paper is cleared), these changes are reflected in both the First Page and Other Pages settings whenever you set Use different paper.
Note
The Back Cover tab is not available when you select any Booklet Printing setting except Off (which is the default). When you use this feature, the last page of the print job is folded into the middle of the booklet.
Staple check box
Note
The Staple check box, the Stapling button, and the Fold/Saddle Stitch check box are available only if you have an Accessory Output Bin with a stapling device installed on the printer and configured in the driver. The HP Color LaserJet 9500hdn comes standard with either an HP 3000-Sheet Stapler/Stacker or an HP Multifunction Finisher installed. Accessory Output Bins are not available for the HP Color LaserJet 9500n.
To configure the Accessory Output Bin in the driver, click Start, click Settings, click Printers, right-click on the printer name, and then click Properties. Click the Configure tab, select your output device from the drop-down menu, and then click OK.
Click the Staple check box if you want to use any of the stapling options for the HP 3000-Sheet Stapler/Stacker or the HP Multifunction Finisher.
Stapling Options dialog box
Click the Stapling button to open the Stapling Options dialog box. Use these settings to select the stapling options you want to apply to your document. The stapling options are only available when the Accessory Output Bin installed on your printer has a stapler (for example, the HP 3000-Sheet Stapler/Stacker or the HP Multifunction Finisher). The specific stapling options available depend on which Accessory Output Bin is installed.
The following illustration shows the Stapling Options dialog box for the HP 3000-Sheet Stapler/Stacker.
Figure 16: Stapling Options dialog box for HP 3000-Sheet Stapler/Stacker
The following Stapling Options are available.
Software Technical Reference ENWW HP traditional PCL 6 and PCL 5c driver features 73
None (default)
One Staple
One Staple Angled (HP 3000-Sheet Stapler/Stacker only)
Two Staples
Three Staples (HP 3000-Sheet Stapler/Stacker only)
Six Staples (HP 3000-Sheet Stapler/Stacker only)
Fold/saddle stitch (HP Multifunction Finisher only)
Use the following guidelines when stapling.
Each stapler has a maximum number of pages that can be stapled. Consult your stapler documentation to find out
your stapler limitations. One Staple Angled does not work with some paper sizes; in these cases, One Staple is used.
If you have selected more than one staple per page and you are printing on both sides, you cannot flip your pages
up, or to the left or right, depending on which edge of the paper the staples are placed. When selecting a stapling option, pages are always printed to the Stapler Bin on the printer.
For some paper sizes, the printer might assume a specific paper feed orientation (that is, which edge goes into
the printer first). If you encounter unexpected results in staple placement, try using a different feed orientation. For example, find a paper tray on your printer where you can insert letter paper with the short edge towards the printer rather than the long edge.
You might want to avoid some staple positions. For example, if you are printing on both sides of the paper and
want to flip your pages up, you should not select more than one staple if the paper is fed from the long edge. Using two or more staples will prevent you from flipping the paper up.
If your stapler head cannot move, then there are some corners on the paper that staples cannot be placed. For
portrait orientation, a staple can be placed only on the upper-left or the lower right corners. For landscape orientation, a staple can be placed only on the lower-left or upper-right corners.
Fold/Saddle Stitch option
The Fold/Saddle Stitch check box is available only when you have the HP Multifunction Finisher installed on your printer and configured in the driver. Use this option when you are printing a booklet.
Pages per Sheet
The Pages per Sheet drop-down menu provides six settings: 1 (default), 2, 4, 6, 9, and 16. If you type another value into the box (for example, 3), the control rounds that value to the nearest valid value (in this example, 4).
Print Page Borders
Related controls indented beneath the Pages per Sheet edit box are Print Page Borders and Page Order, which become active when Pages Per Sheet is greater than 1.
Print Page Borders sets a line around each page image on a printed sheet to help visually define the borders of each logical page.
Page Order
The Page Order drop-down menu contains four selections:
Right, then Down
Down, then Right
74 HP traditional PCL 6 and PCL 5c driver features Software Technical Reference ENWW
Left, then Down
Down, then Left
The preview document image changes to reflect alterations in these settings, as shown by the examples in the following illustration.
Figure 17: Page-order preview images
2 pages per sheet
4 pages per sheet
6 pages per sheet
9 pages per sheet
16 pages per sheet
Document preview image
The preview image is a color, line-drawn image of a page that represents graphics and text. The image is always oriented so that the contents of the page are right-side up. The preview image appears in the upper-right corner of the Finishing, Effects, Paper, Destination, Basics, and Color tabs.
Switching between tabs does not change the location or appearance of the preview image. When you move the mouse over the preview image, the mouse cursor changes from an arrow to a gloved hand. You can toggle between portrait and landscape page orientation by clicking on the image. The pale-yellow dimensions label that appears below the preview image reflects the selected page size. The horizontal dimension is always first, so the order of the numbers reverses when the orientation changes. Click on the label to toggle between English and metric units.
Print Quality
The HP Color LaserJet 9500 printer driver Print Quality group box provides options that control resolution, graphics settings, and font settings.
The default setting for Print Quality is Default. To change the default print quality settings, click the Details button. Clicking the Details button opens the Print Quality Details dialog box. The Print Quality Details dialog box has different options depending on the driver you are using.
Software Technical Reference ENWW HP traditional PCL 6 and PCL 5c driver features 75
Print Quality Details for the PCL 6 driver
The Print Quality Details dialog box provides the options for print-quality settings in the PCL 6 driver as shown in the following illustration.
Figure 18: Print Quality Details dialog box for HP traditional PCL 6 driver
The following options are available.
Current Settings group box
Graphics Settings group box
Output Settings group box
Font Settings group box
Current Settings group box
The Current Settings group box has three states in the HP traditional PCL 6 driver:
This is the "Faster Printing" setting
This is the "Best Quality" setting
This is a "Custom" setting
This is the "Best Quality" setting appears if you select Best Quality in the Print Quality group box on the Finishing tab.
This is the "Faster Printing" setting, the default setting, appears if you select Faster Printing in the Print Quality group box on the Finishing tab.
This is a "Custom" setting appears if you select Custom in the Print Quality group box on the Finishing tab.
76 HP traditional PCL 6 and PCL 5c driver features Software Technical Reference ENWW
Graphics Settings group box
The Graphics Settings group box in the HP traditional PCL 6 driver has settings under Raster Compression for compressing graphics. The following options are available in the Raster Compression: drop-down menu:
Automatic. This is the default setting. When this option is selected, the printer driver determines the best
compression method to use. Best Quality. This setting forces the driver to use a compression method that results in no loss of data during
compression. Maximum Compression. Where applicable, this setting requires the printer driver to use a compression method
that maximizes compression. This setting can result in a loss of quality in the printed output.
Output Settings
The Output Settings group box contains controls for selecting resolution and other print-job settings, including pattern scaling and printing all text as black.
For the HP LaserJet 6 driver, the Default values for output settings are as follows:
Resolution is 600 dpi
Raster Compression is set to Automatic
Scale Patterns (WYSIWYG) is selected
Print all Text as Black is not selected
Send TrueType as Bitmaps is not selected
Resolution
There is a single Resolution: setting for the HP traditional PCL 6 driver, 600 dpi. "Resolution" refers to the number of dots per inch (dpi) used to print the page.
Scale Patterns (WYSIWYG)
Use theScale Patterns (WYSIWYG) feature to address the moiré effect created when certain programs encounter certain patterns. Use this feature to turn off the pattern scaling. What you lose is WYSIWYG with patterns, but the printed result might look better. The feature works only with programs that use vector hatch patterns. This option is on by default.
Print all Text as Black
The Print all Text as Black feature is off by default. When selected, this option causes the driver to print all text as black regardless of the original document text color. By design, white text remains white as a reliable method of printing reverse typeface against a dark background. This setting does not affect graphic images on the page. Print all
Text as Black remains selected only for the current print job. When the current print job is completed, Print all Text as Black is automatically turned off.
Font Settings group box
In the Font Settings group box, the only available option is Send TrueType as Bitmaps, which provides an alternative for software programs that cannot easily use TrueType (TM) fonts for special graphic purposes, such as shading, rotation, or slanting. The Send TrueType as Bitmaps check box is not selected by default. If you select this option, the driver sends TrueType fonts to the printer as outlines, which retains the standard format (outlines) of the fonts.
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Print Quality Details for the PCL 5c driver
The Print Quality Details dialog box provides the options for print-quality settings in the PCL 5c driver as shown in the following illustration.
Figure 19: Print Quality Details dialog box for HP traditional PCL 5c driver
The following options are available.
Current Settings group box
Graphics Settings group box
Output Settings group box
Font Settings group box
Current Settings group box
The Current Settings group box has two states in the HP traditional PCL 5c driver:
This is the "Default" Setting
This is a "Custom" Setting
This is the "Default" Setting is enabled when the setting under Rendering Mode: is Automatic. When any other setting under Rendering Mode: is enabled, the Current Setting value becomes This is a "Custom"
Setting.
Graphics Settings group box
The Graphics Settings group box in the HP traditional PCL 5c driver has settings for the graphics rendering mode. The following Rendering Mode: option buttons are available:
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Automatic (this is the default setting) Send Graphics as Vector. Select this setting to send graphics to the printer as a combination of
HP Graphics Language, version 2 (HP-GL/2) and raster images. This setting might produce higher-quality output. Send Graphics as Raster. Select this setting to send all graphics to the printer as images composed of individual
dots. This setting might improve printing speed in some cases. Send Page as Raster. Select this setting to send all graphics and text (TrueType fonts) to the printer as images
composed of individual dots. Use Send Page as Raster if you are experiencing problems with overlapping text and graphics. With this setting, the Send TrueType as Bitmaps option has no effect.
Output Settings
The Output Settings group box contains controls for selecting resolution and other print-job settings, including pattern scaling and Printing All Text as Black.
For the HP LaserJet 5c drivers, the Default values for output settings are as follows:
Resolution is 600 dpi
Rendering mode is set to Automatic
Scale Patterns (WYSIWYG) is selected
Print all Text as Black is not selected
Send TrueType as Bitmaps is not selected
Resolution
There is a single Resolution: setting for the HP traditional PCL 5c driver, 600 dpi. "Resolution" refers to the number of dots per inch (dpi) used to print the page.
Scale Patterns (WYSIWYG)
Use theScale Patterns (WYSIWYG) feature to address the moiré effect created when certain programs encounter certain patterns. Use this feature to turn off the pattern scaling. What you lose is WYSIWYG with patterns, but the printed result might look better. The feature works only with programs that use vector hatch patterns. This option is on by default.
Print all Text as Black
The Print all Text as Black feature is off by default. When selected, this option causes the driver to print all text as black regardless of the original document text color. By design, white text remains white as a reliable method of printing reverse typeface against a dark background. This setting does not affect graphic images on the page. Print all
Text as Black remains selected only for the current print job. When the current print job is completed, Print all Text as Black is automatically turned off.
Font Settings group box
In the Font Settings group box, the only available option is Send TrueType as Bitmaps, which provides an alternative for software programs that cannot easily use TrueType (TM) fonts for special graphic purposes, such as shading, rotation, or slanting. The Send TrueType as Bitmaps check box is not selected by default. If you select this option, the driver sends TrueType fonts to the printer as outlines, which retains the standard format (outlines) of the fonts.
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Effects tab features

Use the Effects tab to create unique paper effects such as scaling and watermarks. The following illustration shows the Effects tab.
Figure 20: Effects tab
The Effects tab contains the following controls.
Print Task Quick Sets group box
Fit to Page group box
Document preview image
Watermarks group box
Print Task Quick Sets
The Print Task Quick Sets control is used to store the current combination of driver settings that are found on all other Document Defaults or Printing Preferences driver tabs. Print task quick sets are either preset or user-defined printing specifications, such as paper size and pages per sheet. For more information, see the "Finishing tab features" section of this guide.
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Fit to Page group box
The Fit to Page group box consists of the following controls.
Print Document On setting
Scale to Fit option
% of Normal Size setting
Print Document On setting
Select the Print Document On check box to format the document for one paper size and then print the document on a different paper size, with or without scaling the image to fit the new paper size.
The Print Document On control is disabled by either of the following conditions:
The % of Normal Size value is not 100.
ThePages per Sheet value (on the Finishing tab) is not 1.
When Print Document On is selected, the drop-down menu shows the media sizes on which you can print. The list contains all of the the standard media sizes that are supported by the selected media source and any custom sizes that you have created (if the currently selected media source is manual, auto, or any tray). When Print Document On is selected, Scale to Fit is automatically selected.
Scale to Fit option
The Scale to Fit option specifies whether each formatted document page image is scaled to fit the target paper size. By default, Scale to Fit is selected when Print Document On is selected. If the setting is turned off, then the document page images will not be scaled, and are instead centered at full size on the target paper. If the document size is larger than the target paper size, then the document image is clipped. If it is smaller, then it is centered within the target paper. The following illustration shows preview images for a document formatted for legal-size paper with the Print Document On check box selected, and the target size specified as Letter.
Figure 21: Preview images - Legal on Letter; Scale to Fit off (left) and on (right)
When the size for which the document is formatted (that is, the logical size) differs from the target size, the preview image uses a dashed gray line to show the boundaries of the logical page in relation to the target page size.
% of Normal Size option
The % of Normal Size option provides a slider bar to use for scaling the percentage setting. The default setting in the entry box is 100 percent of normal size. Normal size is defined as the paper size that is selected within the driver or what the driver receives from the software program (if the software program does not negotiate the paper size with the driver). The driver scales the page by the appropriate factor and sends it to the printer.
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The limits of the range are from 25 percent to 400 percent, and any values outside the range are adjusted to those limits as soon as the focus is removed from the control (that is, when the Tab key is pressed or another control is selected).
Any change to the scale also changes the page preview, which increases or decreases from the upper-left corner of the preview.
The slider bar controls the scale directly. The value in the edit box changes as the scroll bar indicator is dragged, and the preview image is updated to the new image scale. Each click on the scroll bar arrows increases or decreases the scale by one percent. Each click on the slider bar affects the scale by 10 percent.
You cannot achieve an exact value by dragging the scroll bar indicator at the default Windows resolution; use the scroll bar indicator to approximate the desired value, and then use the scroll bar arrows to refine the value.
The following settings disable % of Normal Size:
Print Document On is selected
Pages per Sheet is not 1
Document preview image
The document preview image is a color, line-drawn image of a page that represents graphics and text. The preview image appears in the upper-right corner of all of the Document Defaults or Printing Preferences driver tabs (the Finishing, Effects, Paper, Destination, Basics, and Color tabs). For more information about the document preview image, see the "Finishing tab features" section of this document.
Watermarks
Use the Watermarks feature to choose a watermark, create your own custom watermarks (text only), or edit an existing watermark. The following watermarks are preset in the driver:
(none)
Confidential
Draft
SAMPLE
The drop-down menu shows alphabetically sorted watermarks that are currently available on the system, plus the string "(none)", which indicates that no watermark is selected. This is the default setting. Any watermark selected from this list appears in the preview image.
When First Page Only is selected, the watermark is printed only on the first page of the document. The First Page
Only check box is disabled when the current watermark selection is "(none)".
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Watermarks are applied to logical pages. For example, when Pages per Sheet is set to "4" and First Page Only is turned off, four watermarks appear on the physical page (one on each logical page).
Click Edit, and the Watermark Details dialog box appears.
Figure 22: Watermark details
The dialog box shows a preview image and provides options for creating a new watermark and controlling the message angle and font attributes.
Click OK to accept all of the changes that are made in the Watermark Details dialog box. However, clicking Cancel does not cancel all of the changes. If you make changes to a watermark, and then select a different watermark or click New, all of the changes made to the previous watermark are saved, and only the current, unsaved changes can be canceled.
Current watermarks
The Current Watermarks group box contains a list of available watermarks, both predefined watermarks made available in the driver and any new watermarks you have created.
To create a new watermark, click New. The new watermark appears in the Current Watermarks list and in the Watermark Message edit box as "Untitled" until you name it. The name that you type in the Watermark Message field appears in the Current Watermarks group box in the Watermark Details dialog box and in the Watermarks group box on the Effects tab.
To name the new watermark, type the selected watermark text in the Watermark Message edit box. To delete a watermark, select the watermark in the Current Watermarks list and click Delete. A warning appears asking whether
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you are sure you want to delete the selected item. Click Cancel if you want to keep the watermark. Click OK to delete the selected watermark.
Note
You can have no more that 30 watermarks in the Current Watermarks list at one time. When you reach the limit of 30 watermarks, the New button is disabled, and a Bubble Help message appears that explains why the button is disabled and how to enable it.
To edit an existing watermark, select the watermark in the Current Watermarks list. If you change the Watermark
Message for that watermark, you are, in effect, creating a new watermark.
Watermark message
The Watermark Message is also the name that identifies the watermark in the Current Watermarks list, except when more than one watermark has the same message. For example, you might want several different watermarks with the message DRAFT, each with a different font or size. When this occurs, the string is appended with a space, a pound sign, and a number (for example, Draft #2). When a number is added, the number two is used first, but if the resulting name is also in the list, then the number increases until the name is unique.
Message angle
Use the controls in the Message Angle group box to print the watermark in different orientations in relation to the page's text. The settings are Diagonal, Horizontal, or Angle (custom). The default is Diagonal. All three settings automatically center the watermark string within the page; the selection of a particular setting affects only the angle of the string placement. Diagonal places the text along a line that spans the lower-left to upper-right corners of the page. Horizontal places the text along a line that spans the mid-left and mid-right edges of the page. Angle places the text at the specified angle across the page.
Font attributes
Use the controls in the Font Attributes group box to change the font and the color, shading, size, and style of the font.
Name
The Name drop-down menu lists TrueType fonts that are currently installed on the system. The default is language­dependent.
Color
The Color drop-down menu lists the fixed, unalterable color choices for the watermark. The color options are:
Gray
Red
Yellow
Green
Cyan
Blue
Magenta
Shading
The following range of shades is available from the Shading drop-down menu:
Lightest
Very Light (default)
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Light
Medium Light
Medium
Medium Dark
Dark
Very Dark
Darkest
These values represent the intensity of the gray that is used for the Color attribute. A choice of Light plus Gray (from the Color attribute) produces a lightly saturated gray watermark. A choice of Lightest plus Gray produces the lightest shade of watermark; Darkest plus Gray produces a black watermark.
Size
Font sizes from 1 to 999 points are available from the Size menu. The default point size is language-dependent. The choice of Regular, Bold, Italic, and Bold Italic is available from the Style drop-down menu.
Default settings
The default settings for new watermarks are Arial font, Gray color, Very Light shading, 150 points, and Regular style. The default settings for preset watermarks are Arial font, Gray color, Very Light shading, and Bold style. The default point size for preset watermarks is language-dependent, and varies.
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Paper tab features

Use the Paper tab to specify the size, type, and source of the media, as well as to define a custom paper size. If you want to, you can use this tab to indicate different paper-selection choices for the first page and back cover of the document. The following illustration shows the Paper tab.
Figure 23: Paper tab
The Paper tab contains the following controls.
Print Task Quick Sets group box
Document preview image
Printer image
All Pages minitab set
The first group box in the upper-left portion of the Paper tab view is Print Task Quick Sets. This feature is described in the "Finishing tab features" section. Any change to the Print Task Quick Sets group box that is made on the Paper tab affects the group box on the Finishing tab and on the Destination tab, and vice versa - they are all one and the same control.
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Print Task Quick Sets
The Print Task Quick Sets control is used to store the current combination of driver settings that are found on all other Document Defaults or Printing Preferences driver tabs. Print task quick sets are either preset or user-defined printing specifications, such as paper size and pages per sheet. For more information, see the "Finishing tab features" section of this guide.
Document preview image
The document preview image is a color, line-drawn image of a page that represents graphics and text. The preview image appears in the upper-right corner of all of the Document Defaults or Printing Preferences driver tabs (the Finishing, Effects, Paper, Destination, Basics, and Color tabs). For more information about the document preview image, see the "Finishing tab features" section of this document.
Printer image
The bitmap image in the lower-right portion of the Paper tab represents the current physical configuration of the printer and corresponds to its configuration data, either obtained automatically through bidirectional communication or configured manually. The bitmap image should look the same as the image that appears in the same location on the Destination tab and the Configure tab.
On the Paper tab, the printer image contains hot spots where you can select a paper source. When the pointer moves over a hot spot, the arrow reverts to the gloved hand used in the Bubble Help, the preview image, and other areas. The current paper source, whether selected from the drop-down menu or from a printer-image hot spot, is highlighted in bright green on the printer bitmap. The following points are worth noting:
The Auto Select setting in the Source is: drop-down menu does not have a corresponding area to highlight in the
printer image. Selecting other settings in this menu highlights the corresponding area in the printer image. Selecting the area that represents tray in the bitmap always selects the corresponding tray in the Source is:
option. Manual Feed, which is available from the Source is: option, cannot be selected by selecting the bitmap. On the Paper tab, only input trays have printer-image hot spots and can be highlighted. Output bins must be
selected from the Destination tab.
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All Pages minitab set
The controls on this minitab are contained in an All Pages minitab. As the name implies, this means that the settings specified on that minitab apply to all of the pages of the document. The following illustration shows the All Pages minitab set.
Figure 24: First Page, Other Pages, and Back Cover minitabs
Note
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The printer image shown in the following illustration might differ from your HP Color LaserJet 9500 series printer, depending on the model number and accessory devices.
When you select the Use different paper for first page check box, the All Pages minitab is replaced by the following minitabs.
First Page, which contains the same controls as All Pages.
Other Pages, which contains different controls, as noted in the following sections.
Back Cover, which also contains different controls, as noted in the following sections.
The following illustration shows the First Page, Other Pages, and Back Cover minitabs.
Figure 25: First Page, Other Pages, and Back Cover minitabs
Using the First Page and Other Pages minitabs
A cover can have two forms, depending on the type of booklet you are printing:
For a full-size book (for example, Letter size, Letter type), select a different media for the first page and add an
extra blank back page. The front cover can contain print or be a blank page, and can either be pulled from a different paper source or be of another media type. The back cover can be printed on a different media from the front cover.
For two-page-per-sheet (2-up) booklet printing, you can obtain a cover by selecting a different media for the first
page only. The back cover setting is hidden, because this page would otherwise be printed in the middle of a booklet.
Whenever you make changes to all of the pages (that is, when Use different paper for first page is not selected), these changes are reflected in both the First Page and Other Pages settings whenever you set “Use different paper”.
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First Page minitab
The All Pages minitab turns into three minitabs when you select the Use different paper for first page check box: First Page, Other Pages, and Back Cover. The First Page minitab is shown in the following illustration.
Figure 26: First Page minitab
The First Page minitab contains the following controls.
Use different paper for first page check box
Size is: drop-down menu
Custom button, which opens the Custom Paper Size dialog box
Use different paper for first page check box
To select different media for the first page of a print job, follow these steps:
1.
Click File, click Print, and then click Properties.
2.
Click the Paper tab, and then select the Use different paper for first page check box.
3.
Click the First Page tab. In the Size is:, Source is:, and Type is: drop-down menus, select the size, source, and type settings for your cover.
Size is: drop-down menu
This feature actually functions as two controls: a drop-down menu that contains all of the the supported media sizes (including any user-defined custom sizes) and a text label that indicates the dimensions of the selected size.
Moving the pointer over the text label causes the arrow to change to a gloved hand, indicating that the area beneath the pointer is selectable. Clicking here toggles the units of measure between inches and millimeters, offering the same options on the dimensions label in the preview image. Selecting a new size from the drop-down menu updates the media-dimensions text label as well as the preview image. Changing the orientation (on the Basics tab) also updates the dimensions text label.
You can specify size only for the first page or for all of the pages. On the Other Pages and Back Cover minitabs, the Size is drop-down menu does not appear because the media size must be consistent for all of the pages of the job. Certain software programs can override this command and specify different media sizes within a single document. Any change in the media size selection causes the Booklet Printing feature to be turned off.
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Custom button
The Custom Paper Size dialog box appears when you click the Custom button on the Paper tab. The following illustration shows the initial appearance of the Custom Paper Size dialog box.
Figure 27: Custom Paper Size dialog box
When the Custom Paper Size dialog box appears, the drop-down menu content in the Name group contains is dependent on the current paper size selection in the Paper tab:
If the paper size selection is a previously defined custom size, then the drop-down menu contains the name of
that custom size. If the paper size selection is a standard paper size, then the drop-down menu shows the default name Untitled for
a custom paper size.
Note
In Windows 95, Windows 98, and Windows Me, two names for the same size media can coexist (for example, "big" and "BIG" can both be used as names for custom-size paper measuring 8.4 inches by 11 inches). In Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003, both uppercase and lowercase names can be used, but they cannot be used to name the same paper size.
The new name is compared only against the list of user-defined custom paper-size names, and not against the standard paper-size names.
The complete set of titles for this button and the specific characteristics that determine its title and capabilities are discussed in the "Dynamic command button" section of this guide.
Name drop-down menu
The Name drop-down menu shows the name of the last selected custom paper size. Use the Name drop-down menu to type new names for custom paper sizes and to select from the list of currently defined custom paper sizes.
The name that appears in the Name drop-down menu is dependent on the following conditions:
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If a saved custom paper size has been selected from the drop-down menu and the other controls in the dialog box have not been changed since then, the Name drop-down menu shows the name of the last selected custom paper size.
If the width or height controls have been changed since a custom size was selected or saved, or if a saved paper
size has just been deleted, then the Name drop-down menu shows the default name of Untitled. If a new name has been typed into the Name drop-down menu for the purpose of saving a new size or renaming
an existing size, then that new name remains in the drop-down menu until a saved custom paper size is selected from the drop-down menu.
If you type a new name into the Name drop-down menu, but then do not click the Save button, you should be able to change the width and height values without losing the name. However, if a saved paper-size name is selected from the drop-down menu, any unsaved name or size values are lost without warning, and replaced by the values of the selected custom paper size.
Dynamic command button
The button located to the right of the Name drop-down menu has three possible labels: Save, Delete, and Rename.
Save is the button title whenever the height and width values have been changed since the last save or since the
selection of an existing custom paper size. Clicking the button causes the name in the Name drop-down menu to be compared against each of the saved names. If a duplicate is found, a dialog box appears, asking if it is okay to replace the existing item. If you click Yes, the old item is updated with the new values. If you click No, the driver returns to the Custom Paper Size dialog box, where you can type a different name. The new name is compared only against the list of user-defined custom paper names, and not against the standard paper-size names. Whenever the command button has the Save title, it is the default button.
Delete is the button title whenever the name of an existing (previously saved) custom paper size appears in the
Name drop-down menu, such as immediately after selecting an item from the drop-down menu or clicking the Save button. Clicking the Delete button causes the saved custom paper size to be deleted, after which the Name
drop-down menu changes to Untitled, the height and width controls are unchanged, and the button title changes to Save.
Rename is the button title when you type something into the Name drop-down menu after selecting an existing
custom paper size from the drop-down menu. If no duplicate is found, the name of the stored custom paper size changes to match the contents of the Name drop-down menu. Whenever the command button has the Rename title, it is also the default button.
The following table illustrates the relationships between the Name drop-down menu, the command button, and the actions that take you from one state to another.
Table 16: Name drop-down menu text strings
State
1 Untitled Save
2 <user-typed text> Save
3 <name of saved
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Drop-down menu
contents
item>
Button label Action Next state
3 2
3 2
1 4
Delete
Click Save Type something into the Name drop-down
menu Change the width or height values 1 Select a saved item from the drop-down menu 3 Click Save Type something into the Name drop-down menu Change the width or height values 2 Select a saved item from the drop-down menu 3 Click Delete Type something into the Name drop-down menu Change the width or height values 1 Select a saved item from the drop-down menu 3
State Drop-down menu
contents
4 <user-typed text> Rename
Button label Action Next state
Width and height controls
The width and height values can be changed either by typing numeric strings into the edit boxes, or by using the up and down arrows.
Any entry that is greater than the maximum limits of the width and height control is rounded down to the maximum valid entry, while any entry that is smaller than the minimum limits of the width and height control is rounded up to the minimum valid entry. See the "Custom width and height control limits" section of this guide.
If units are in millimeters, the custom paper-size range minimum is the limit rounded up to the nearest whole millimeter. The custom paper-size range maximum is the limit rounded down to the nearest whole millimeter. Any non­numerical entry reverts to the last valid entry. Width and height entries are validated when the focus has changed.
The resolution of each control is one millimeter or one-tenth of an inch, depending on the current measurement units. Clicking the up and down arrows increases or decreases the current value by the increment amount (within the allowed range of values). The computer determines the rate at which the values change.
Unit indicator labels change dynamically to indicate inches or millimeters, depending on the measurement units the driver is currently using. To change measurement units, click the Measurement Units button.
Click Rename (when the name is unique) Click Rename (when the name is a duplicate) Type something into the Name drop-down
menu Change the width or height values 2 Select a saved item from the drop-down menu 3
3 4 4
Custom width and height control limits
The minimum paper size for the HP Color LaserJet 9500 series printer is 98 mm by 191 mm (3.86 inches by
7.5 inches) and the maximum is 311 mm by 469 mm (12.23 inches by 18.5 inches). The following table summarizes paper size limits for each paper-handling device.
Table 17: Custom width and height limits for the HP Color LaserJet 9500 series printer
Media source or paper-handling
accessory
Tray 1 (multipurpose) 98 mm by 191 mm
Tray 2 148 mm by 210 mm
Tray 3 148 mm by 210 mm
1
Tray 4
Duplex printing accessory 148 mm by 210 mm
1- Tray 4 is available for the HP Color LaserJet 9500hdn only.
Minimum size - width by height Maximum size - width by height
306 mm by 469 mm
(3.86 inches by 7.5 inches)
(5.83 inches by 8.27 inches)
(5.83 inches by 8.27 inches) 182 mm by 210 mm
(7.17 inches by 8.27 inches)
(5.83 inches by 8.27 inches)
(12.05 inches by 18.5 inches) 296 mm by 432 mm
(11.69 inches by 17.0 inches) 296 mm by 432 mm
(11.69 inches by 17.0 inches) 296 mm by 432 mm
(11.69 inches by 17.01 inches) 311 mm by 469 mm
(12.28 inches by 18.5 inches)
Paper and envelope icons
The paper and envelope icons visually define width and height.
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Measurement Units button
Use the Measurement Units button to toggle the unit of measurement between standard (inches) and metric (millimeters) units of measurement.
Close button
The Close button closes the Custom Paper Size dialog box according to the logic in the following table. In all cases, any custom paper sizes that are successfully saved (and not renamed or deleted) while the dialog box is open will remain in the paper size list in the Paper tab. The following table lists options that appear when you click the Close button.
Table 18: Close dialog box text strings
If the drop-down menu
contains ...
Untitled Save The dialog box closes, but you lose
<user-typed text> Save The dialog box closes, but you lose
<name of saved item> Delete The dialog box closes, and the
<user-typed text> Rename The dialog box closes, but you lose
And the button says ... Then this happens when you
click the Close button
the changes that were not saved. The current paper size remains the
same as it was when the Custom button was selected.
the changes that were not saved. The current paper size remains the
same as it was when the Custom button was selected.
current paper size is set to that which was last shown in the drop­down menu.
the changes that were not saved. The current paper size remains the
same as it was when the Custom button was selected.
Source is: drop-down menu
The Source is: setting specifies the paper source to use for printing a document. Different printer models support different paper sources. The list of paper sources depends on the printer model and its accessories. Any optional paper trays that are installed through the Configure tab are also shown here.
The Source is: drop-down menu can contain the following options:
Auto Select
Manual Feed
Tray 1
Tray 2 (500-sheet tray)
Tray 3 (500-sheet tray)
Tray 4 (2000-sheet tray)
Note
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Tray 4 is available for the HP Color LaserJet 9500hdn only.
The default setting is Auto Select. When this setting is selected, the printer uses the paper tray that supports the media size that you have selected. If you select a paper source other than Auto Select, make sure that the correct paper size is loaded in the paper source.
If a conflict exists among paper source, size, and type, and you choose to keep the conflicting settings, the settings are processed in the following order: paper size, paper type, and then paper source.
For information about media sizes and types, see the “Media attributes” section of this guide.
Type Is
The Type Is drop-down menu shows all of the the paper types that the HP Color LaserJet 9500 series printer supports, as well as any user-defined types that have been created by a network administrator. The default setting is Unspecified, which allows the software program to select the paper type.
You cannot manually add custom paper types through the driver. Custom sizes can be added only if you use the bidirectional communication mechanism, so the sizes must already exist in the printer when the bidirectional query occurs. If bidirectional communication is enabled, then the information returned is an updated list of paper types. If bidirectional communication is not enabled, then the driver looks for custom paper types saved from a previous bidirectional communication query, and uses those. Otherwise, no custom paper types are available through the driver.
The following standard types appear in the lists:
Bond
Cardstock (> 164 g/m2) Color
Glossy (75 - 105 g/m2) Envelope
Heavy (106 - 163 g/m2) HP Heavy Glossy
Labels
Letterhead
Light (< 75 g/m2) Non-HP Heavy Glossy
Plain
Preprinted
Prepunched
Recycled
Tough Paper
Transparency
Unspecified
For more information about media types and sizes, see the "Media attributes" section of this guide.
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Other Pages minitab
Use the Other Pages minitab to select an alternative media type or source for the pages that follow the first page of a document. The following illustration shows the Other Pages minitab.
Figure 28: Other Pages minitab
The Other Pages minitab contains the following controls.
Source is: drop-down menu
Type is: drop-down menu
Source is: drop-down menu
The Source is: setting specifies the paper source to use for printing a document. Different printer models support different paper sources. The list of paper sources depends on the printer model and its accessories. Any optional paper trays that are installed through the Configure tab are also shown here. For more information about the Source
Is: setting, see the "First Page minitab" section of this guide.
Type is: drop-down menu
The Type is: drop-down menu shows all of the the media types supported by the printer, as well as any user-defined types that have been created by a network administrator using Web JetAdmin. When you use the default setting,
Unspecified, the printer uses the default media type, usually Plain.
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Back Cover minitab
The Back Cover minitab allows you to include a blank back cover on a document, or to include a back cover from a paper source different from that used for the remainder of the document. Use the Back Cover minitab to select an alternative media source (or the same source as First Page) from which a blank page is drawn and placed after the final page of the body of the document. The following illustration shows the Back Cover minitab.
Figure 29: Back Cover minitab
The Back Cover minitab is not available when Booklet Printing: is enabled on the Finishing tab. The minitab contains three option buttons.
No back cover option button (default)
Use the first page source option button
Use an alternate source option button
No Back Cover option button
No back cover is selected as the default. The Source is and Type is drop-down menus are disabled, but their values
are not changed. No Bubble Help is available for the inactive drop-down menus. The settings revert to defaults when
Use different paper for first page is selected again.
Use the first page source option button
Clicking Use the first page source changes the value of the Source is: and Type is: drop-down menus to match the first page, if necessary, but the drop-down menus are inactive.
Use an alternate source option button
Clicking Use an alternate source activates the drop-down menus. The drop-down menu value defaults to the same source as that chosen for the First Page minitab.
Two drop-down menus become available when Use an alternate source is selected:
Source is: drop-down menu (default)
Type is: drop-down menu
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Source is: drop-down menu
The Source is: setting specifies the paper source to use for printing a document. Different printer models support different paper sources. The list of paper sources depends on the printer model and its accessories. Any optional paper trays that are installed through the Configure tab are also shown here. For more information about the Source
Is: setting, see the "First Page minitab" section of this guide.
Type is: drop-down menu
The Type is: drop-down menu shows all of the the media types supported by the printer, as well as any user-defined types that have been created by a network administrator using Web JetAdmin. When you use the default setting,
Unspecified, the printer uses the default media type, usually Plain.

Destination tab features

The Destination tab provides options for job storage and output bin selection. The following illustration shows the Destination tab.
Figure 30: Destination tab
The Destination tab contains the following controls.
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