(c) 2003 Copyright Hewlett-Packard
Development Company, LP
Reproduction, adaptation, or
translation without prior written
permission is prohibited, except as
allowed under the copyright laws.
Edition 1, 6/2003
The information contained herein is
subject to change without notice.
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products and services are set forth
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accompanying such products and
services. Nothing herein should be
construed as constituting an
additional warranty. HP shall not be
liable for technical or editorial errors
or omissions contained herein.
Trademark Credits
Adobe (R), Acrobat (R), PostScript
(R), and the PostScript 3 (TM) are
either registered trademarks or
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Incorporated in the United States
and/or other countries/regions.
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Ltd.
Helvetica* and Times* are
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Corporation.
HP-UX Release 10.20 and later
and P-UX RElease 11.00 and later
(in both 32- and 64-bit
configurations) on all HP 9000
computers are Open Group UNIX
95 branded products.
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Figure 100: Introduction of incompatible printer drivers through a silent driver upgrade ..................267
Figure 101: Native printer driver preference with incompatible version-2 and version-3 drivers ......267
Figure 102: Using version-2 and version-3 drivers to support a mixed client base ..........................269
Figure 103: Additional Drivers dialog box in Windows 2000 .............................................................272
Figure 104: Additional Drivers dialog box in Windows XP ................................................................273
Figure 105: Additional Drivers dialog box in Windows Server 2003 .................................................273
Software Technical Reference ENWW 19
20 Software Technical Reference ENWW
1
Introduction
This software technical reference (STR) provides information about and troubleshooting tips for the printing-system
software for the HP Color LaserJet 9500 series printer.
This document is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC)
agents, support engineers, system administrators, management information systems (MIS) personnel, and
HP Color LaserJet 9500 printer end users, as appropriate.
The following information is included in this technical reference:
descriptions of drivers and platforms with system modifications
•
procedures for installing and uninstalling software components
•
descriptions of problems that can arise while using the printer, and known solutions to those problems
•
Purpose and scope
Note
Note
An addendum to this STR includes system modification information and descriptions of known software issues and
workarounds.
The following table contains descriptions of the printer models that are described in this STR. The printing-system
software for each printer model accommodates the differences between models.
Bundle configurations might vary among countries/regions.
HP LaserJet Color 9500 series printer models
Table 1: Features of the HP Color LaserJet 9500 series printer models
HP Color LaserJet 9500n printerHP Color LaserJet 9500hdn printer
Memory
Speed
128 megabytes (MB) random-
•
access memory (RAM)
Expandable to 384 MB RAM
•
Optional hard disk available
•
24 pages per minute (ppm) A4-
•
sized color or black and white
25 ppm Letter-sized color or black
•
and white
256 MB RAM
•
Expandable to 384 MB RAM
•
10 gigabytes (GB) hard drive
•
24 ppm A4-sized color or black
•
and white
25 ppm Letter-sized color or black
•
and white
Software Technical Reference ENWW Introduction21
Connectivity
Paper handling
Resolution
Print cartridges
IEEE 1284 type-C parallel
•
connection
HP Jetdirect print server enhanced
•
input/output (EIO) network card
HP Jet-Link
•
HP Fast InfraRed (FIR) Connect
•
Foreign Interface Harness
•
connection (FIH)
Up to three open EIO expansion
•
slots are available to support
HP Jetdirect EIO cards
One 100-sheet multipurpose tray
•
(tray 1); maximum paper size,
306 mm by 470 mm (12 inches by
18.46 inches)
Two 500-sheet trays (trays 2 and
•
3); maximum paper size 297 mm
by 432 mm (11.7 inches by 17
inches)
Optional duplexer; supports all
•
standard and custom sizes; does
not support envelopes, labels, or
transparencies
600 dots per inch (dpi)
•
Four 25,000-page color print
•
cartridges (black, cyan, yellow, and
magenta)
Four 40,000-page color image
•
drums (black, cyan, yellow, and
magenta)
IEEE 1284 type-C parallel
•
connection
HP Jetdirect print server EIO
•
network card
HP Jet-Link
•
HP Fast InfraRed (FIR) Connect
•
Foreign Interface Harness
•
connection (FIH)
up to three open enhanced input/
•
output (EIO) expansion slots are
available to support HP Jetdirect
EIO cards
One 100-sheet multipurpose tray
•
(tray 1); maximum paper size,
306 mm by 470 mm (12 inches by
18.46 inches)
Two 500-sheet trays (trays 2 and
•
3); maximum paper size 297 mm
by 432 mm (11.7 inches by 17
inches)
One 2000 sheet tray (tray 4);
•
maximum paper size, 297 mm by
432 mm (11.7 inches by 17 inches)
Duplexer; supports all standard
•
and custom sizes; does not
support envelopes, labels, or
transparencies
Optional HP 3000-Sheet Stacker;
•
maximum paper size, 306 mm by
470 mm (12 inches by 18.5 inches)
Optional HP 3000-Sheet Stapler/
•
Stacker; maximum paper size,
306 mm by 470 mm (12 inches by
18.5 inches)
Optional HP Multifunction Finisher;
•
maximum paper size, 306 mm by
470 mm (12 by 18.5 inches)
600 dpi
•
Four 25,000-page color print
•
cartridges (black, cyan, yellow,
and magenta)
Four 40,000-page color image
•
drums (black, cyan, yellow, and
magenta)
22 HP LaserJet Color 9500 series printer models Software Technical Reference ENWW
Software description
2
Introduction
The HP Color LaserJet 9500 printer comes with software and installers for Microsoft (R) Windows (R) and Apple
Computer, Inc., Macintosh systems. Linux, UNIX (R) and OS/2 systems are supported, and software is available on the
Web. For information about specific system installers, drivers, and components, locate the section that corresponds to
that system.
Supported operating systems
The following operating systems (OSs) support the HP Color LaserJet 9500 printing-system software, including standard
printer command language (PCL) drivers and PostScript (R) 3 emulation (PS) drivers. Windows OSs support a fullfeatured configuration of the HP Color LaserJet 9500 series printer; other OSs support varying levels of functionality.
Windows 95
•
Windows 98
•
Windows Millennium Edition (Me)
•
Windows NT (R) (Service packs 3 through 6)
•
Windows 2000 (Service packs 1 and 2)
•
Windows XP Home Edition and Windows XP Professional (Service pack 1)
•
Windows Server 2003
•
Note
Throughout this guide, Windows XP is used to denote both Windows XP Home Edition and Windows XP
Professional.
Additional operating environments
The following operating environments also support the HP Color LaserJet 9500 printing system:
Windows Terminal Server
•
Citrix Terminal Server
•
Windows Cluster Server
•
Mac OS 8.6 to 9.x and Mac OS X (10.1 or later)
•
IBM OS/2 (available at http://www.ibm.com)
•
Linux (available at http://www.hp.com/go/linux)
•
Unix (available at http://www.hp.com/go/jetdirectunix_software)
•
HP mobile printing driver (available at http://www.hp.com/support/mpd100)
•
For more information, go to: http://www.hp.com/support/lj9500.
Software Technical Reference ENWW Introduction23
Technology background information
This section contains information about the following topics:
HP Color LaserJet 9500 printer drivers
•
HP Color LaserJet 9500 user documentation
•
Bidirectional communication
•
Driver Autoconfiguration
•
HP Embedded Web Server
•
Printer Status and Alerts
•
Remote firmware update
•
Euro character
•
HP LaserJet printer drivers
HP LaserJet printer drivers for the HP Color LaserJet 9500 printer control the print settings. These printer drivers differ,
depending on the operating system environment. The following drivers are available on the printing-system software
CD-ROM:
HP traditional PCL 6 driver for Windows 95, Windows 98, Windows Me, and Windows NT 4.0.
•
HP traditional PCL 5c driver for Windows 95, Windows 98, Windows Me, and Windows NT 4.0.
•
HP traditional PS driver for Windows 95, Windows 98, Windows Me, and Windows NT 4.0.
•
HP PCL 6 unidriver for Windows 2000 and Windows XP.
•
HP PCL 5c unidriver for Windows 2000 and Windows XP.
•
HP PS unidriver for Windows 2000 and Windows XP.
•
You gain access to the drivers through onscreen windows, or driver tabs, that offer dialog boxes with printer settings.
The driver tabs are available in the software application from which you send your print jobs to the printer and from
your computer control panel.
The graphical user interface (GUI) of the driver tabs differs from driver to driver. The GUI of the HP traditional PS
driver is significantly different from the GUI of the HP traditional PCL 6 and HP PCL 5c drivers. The HP PCL 6,
HP PCL 5c and HP PS unidrivers for Windows 2000, Windows XP, and Windows Server 2003 have a uniform general
appearance.
See Chapter 3, "Driver features," for detailed information about each of the HP printer drivers.
HP LaserJet user documentation
Adobe(R) Acrobat Reader(R)
The HP Color LaserJet 9500 software compact disk read-only memory (CD-ROM) includes Adobe Acrobat Reader for
viewing online documentation. When you click any of the documentation links on the HP Color LaserJet 9500 software
CD-ROM, the installer scans the system for an installed portable document format (PDF) reader. If the installer cannot
find a reader, the installer presents the option to install the Adobe Acrobat Reader.
Note
Adobe Acrobat Reader 4.0 or later is required to view the documents on the HP Color LaserJet 9500 software CDROM.
24 Technology background information Software Technical Reference ENWW
HP LaserJet guides
On the CD-ROM that came with the printer, the following guides for the HP Color LaserJet 9500 printer are supplied in
Adobe Acrobat Reader .PDF files for viewing on your computer.
User Reference Guide for the HP Color LaserJet 9500: A full-size, comprehensive version of the User Guide.
•
User Guide for the HP Color LaserJet 9500: An electronic copy of the printed, minimized version of the User
•
Reference Guide that comes with the printer and is installed inside the front doors of the printer.
You can either view the guides from the HP Color LaserJet 9500 software CD-ROM or install them on your system. To
view the guides from the HP Color LaserJet 9500 software CD-ROM, click printer documentation on the main
screen, and then click the guide you want to view. To install the online user guides, select the User Guide check box
during a Custom Installation. The guide is installed in the Manuals folder on the target system. You can also choose to
install the guides later, or to read the guide on the printing-system software CD-ROM by navigating to <language>/Manuals.
In accordance with the Americans with Disabilities Act (ADA), Hewlett-Packard provides readable, onscreen versions
of the User Reference Guide for the HP Color LaserJet 9500 at:
http://www.hp.com/support/clj9500
A hyperlinked, screen-readable version of the User Reference Guide for the HP Color LaserJet 9500 is available on
the printer software CD-ROM. To view the user guide, navigate to the <language> folder for your language, and then
to the Manuals folder. There, open the file with this file name:
LJ9500_USER_REFERENCE.CHM
HP Color LaserJet 9500 printing-system install notes
The HP Color LaserJet 9500 Printing System Install Notes are available on the HP Color LaserJet 9500 printingsystem software CD-ROM. The install notes (file name LJ9500_INSTALL_NOTES.RTF) contain important information
about printer features, instructions for installing the printing-system software, and technical assistance.
To view this text file from the HP Color LaserJet 9500 software CD-ROM, click printer documentation on the main
screen of the CD-ROM, and then click install notes.
You can also gain access to the file by inserting the CD-ROM into the CD-ROM drive, navigating to <language>, and
then clicking the file name LJ9500_INSTALL_NOTES.RTF. When you have the file open in Wordpad, you can click
File, and then click Save As to save a copy of the file to another location.
HP Jetdirect Administrator's Guide
The Hewlett-Packard Jetdirect Administrator's Guide can be viewed from the HP Color LaserJet 9500 software CDROM by clicking printer documentation from the installer main screen and then clicking hp jetdirect guide. The
guide is installed in the Manuals folder on the target system. You can also choose to install the guide later, or to read
the guide on the printing-system software CD-ROM by navigating to <language>/Manuals, and then clicking the file
name HPJDAG.PDF.
HP Color LaserJet 9500 printing-system release notes
The HP Color LaserJet 9500 Printing-System Release notes, late-breaking information, and other technical
assistance, are available at:
http://www.hp.com/support/clj9500
Bidirectional communication
Bidirectional communication is the printer capability to respond to data inquiries from the computer and report back
information, such as what type of print media is available or what accessories are connected to the printer. If a printer
does not have this capability (that is, if it has no bidirectional mode), it can only accept commands from the host and
cannot report back information.
Driver Autoconfiguration and Printer Status and Alerts use bidirectional communications software. The Typical
Installation installs Driver Autoconfiguration in supported environments that contain the bidirectional communication
software. Use Custom Installation when you do not want these features.
Bidirectional communication depends on the operating system on which your network runs and on the type of
connection you have between your computer and your printer.
The following tables provide information about bidirectional communication availability in various operating systems
and network environments.
Table 2: Bidirectional communication availability in Microsoft Windows and Microsoft Share
1- In Windows 2000, Windows XP, and Windows Server 2003, the bidirectional-communication components that are
installed for HP PCL 5c, PCL 6, and PS unidrivers are limited to TCP/IP connections. EAC is used for
autoconfiguration.
2- During installation, Auto Configure works, but is limited to TCP/IP connections. The Update Now feature is not
supported in environments where shared Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003
clients are connected to Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 hosts.
3- This information also applies to Windows Server 2003.
Table 3: Bidirectional communication availability in Novell Netware environments
Method
InstallerBindery
NDS
NDPS
1- Bidirectional functionality is supported only with the client software from Novell. It is not supported with Microsoft
Client Service for NetWare.
Connection typeNovell
Netware 4.xNetware 5.x
MS Netware Client
1
Novell Netware Clientxxxx
MS Netware Client
1
Novell Netware Clientxxxx
MS Netware Client
1
Novell Netware Client
26 Technology background information Software Technical Reference ENWW
The following tables show the availability of Enterprise Autoconfiguration for various operating systems and network
environments that support bidirectional communication.
Table 4: Enterprise Autoconfiguration availability in Microsoft Windows and Microsoft Share
1- This column represents the following Microsoft Share configurations:
2000, XP, or 2003 host with NT 4.0, 95, 98, or Me client
•
NT 4.0 host with 2000, XP, 2003, 95, 98, or Me client
•
95, 98, or Me host with any client
•
2- In this environment, client machines use Point and Print to download the configured driver from the host.
3- This information also applies to Windows Server 2003.
2- When using Microsoft Share, Printer Status and Alerts must be installed on both the host and the client machines.
3- Printer Status and Alerts is not supported with direct-connect shares.
4- This information also applies to Windows Server 2003.
28 Technology background information Software Technical Reference ENWW
Table 7: Printer Status and Alerts availability in Novell Netware environments
Method
InstallerNetworkJetdirectTCP/IPxxxx
1- Bidirectional functionality is supported only with the client software from Novell. It is not supported with Microsoft
Client Service for NetWare.
Connection typeNovell
Netware 4.xNetware 5.x
IPX/SPXxxxx
StandardTCP/IP
(HP)
TCP/IP
1
(MS
)
IPX/SPX
(HP)
Bindery
queue
xxxx
xxxx
NDS queueBindery
queue
Driver Autoconfiguration
The HP Color LaserJet 9500 PCL 6 and PCL 5c drivers for Windows and the PS drivers for Windows 2000,
Windows XP, and Windows Server 2003 feature bidirectional communication technology which, in supported
environments, provides automatic discovery and driver configuration for printer accessories at the time of installation.
Some accessories the Driver Autoconfiguration supports are the duplexing unit, optional paper trays, and dual inline
memory modules (DIMMs).
If the environment supports bidirectional communication, the installer presents Driver Autoconfiguration as an
installable component by default for a Typical Installation and for a Custom Installation. The Driver Autoconfiguration
component installs the bidirectional communication software. If the installation environment does not support
bidirectional communication, the Driver Autoconfiguration option does not appear during installation. However,
installed drivers are configured automatically in accordance with the HP printer bundle that is selected during
installation of the printing-system software, except in Windows 2000, Windows XP, and Windows Server 2003.
NDS queue
Windows 2000, Windows XP, and Windows Server 2003
For Windows 2000, Windows XP, and Windows Server 2003, Driver Autoconfiguration works in the following ways:
In environments that support bidirectional communication, the computer communicates with the printer during
•
installation, determines the physical configuration, and then configures the driver accordingly.
Note
The bidirectional communication software that is necessary for the preceding method of Driver Autoconfiguration
is included in a Typical Installation and a Custom Installation when installing a network printer in supported
environments.
Enterprise AutoConfiguration (EAC) uses bidirectional communication to provide autoconfiguration functionality for
•
an Add Printer wizard installation over a network. An Add Printer wizard installation that includes EAC is
configured with the same settings as the physical configuration of the device. Configuration occurs without user
interaction. If bidirectional communication software has been installed previously, EAC is not activated, and the
Add Printer Wizard uses the pre-existing bidirectional communication software to configure the printer driver. If
bidirectional communication software has not been installed, EAC installs the bidirectional communication
software. EAC communicates with the printer and automatically matches the printer driver with the actual printer
configuration. EAC is activated only once to use the autoconfiguration utility, and is then shut off. The files
required to install EAC remain on your system.
When you use the Add Printer wizard to install drivers, you must select the HP LaserJet model that corresponds
to your printer. The Add Printer wizard installs the driver using the correct settings for the model without
communicating with the printer. If you do not select the model that corresponds to your printer, the driver settings
do not match the actual printer.
HP Driver Preconfiguration is a software architecture and set of tools that permits HP software to be customized
•
and distributed in managed corporate printing environments. Using HP Driver Preconfiguration, information
technology (IT) administrators in corporate and enterprise environments can preconfigure the printing and device
defaults for HP printer drivers before installing the drivers in the network environment. For more information, see
the HP Driver Preconfiguration Support Guide, which is available at:
http://www.hp.com/support/clj9500
Windows 9.x, Windows Me, and Windows NT 4.0
For Windows 9.x, Windows Me, and Windows NT 4.0, Driver Autoconfiguration works in the following ways:
In environments that support bidirectional communication, the computer communicates with the printer during
•
installation, determines the physical configuration, and then configures the driver accordingly.
If the configuration of the HP Color LaserJet 9500 printer changes after installation, the driver can be
•
automatically updated with the new configuration in environments that support bidirectional communication. For
example, if the HP Color LaserJet 9500hdn is installed and an optional paper-handling accessory is added later,
you can automatically configure the acessory in the driver by clicking the Update Now button on the driver's
Configuration tab. The Update Now button activates the HP Network Registry Agent (HPNRA) and triggers the
driver to recheck the registry for new information. The HPNRA automatically updates the registry and changes the
configuration information that appears on the Configuration tab in the Printer folder.
Note
The bidirectional communication software that is necessary for the two preceding methods of Driver
Autoconfiguration is included in a Typical Installation and a Custom Installation when installing a network printer in
supported environments.
In environments that do not support bidirectional communication, the driver automatically configures options
•
based on the HP Color LaserJet 9500 printer model that is selected during the installation of the printing-system
software. Configuration is based solely on the definition of the printer model. See the following table, Driver
Autoconfiguration Defaults, for more information.
Enterprise AutoConfiguration (EAC) uses bidirectional communication to provide autoconfiguration functionality
•
for an Add Printer wizard installation over a network. An Add Printer wizard installation that includes EAC is
configured with the same settings as the physical configuration of the device. Configuration occurs without user
interaction. If bidirectional communication software has been installed previously, EAC is not activated, and the
Add Printer Wizard uses the pre-existing bidirectional communication software to configure the printer driver. If
bidirectional communication software has not been installed, EAC installs the bidirectional communication
software. EAC communicates with the printer and automatically matches the printer driver with the actual printer
configuration. EAC is activated only once to use the autoconfiguration utility, and is then shut off. The files
required to install EAC remain on your system.
HP Driver Preconfiguration is a software architecture and set of tools that permits HP software to be customized
•
and distributed in managed corporate printing environments. Using HP Driver Preconfiguration, information
technology (IT) administrators in corporate and enterprise environments can preconfigure the printing and device
defaults for HP printer drivers before installing the drivers in the network environment. For more information, see
the HP Driver Preconfiguration Support Guide, which is available at:
http://www.hp.com/support/clj9500
The following table lists the Driver Autoconfiguration defaults for Windows operating systems.
30 Technology background information Software Technical Reference ENWW
Table 8: Driver Autoconfiguration defaults in Windows operating systems
Operating System
Windows 95Model configurationNNY
Windows 98Model configurationNNY
Windows meModel configurationNNY
Windows NT 4.0Model configurationNNY
Windows 2000
unidriver
Windows 2000
traditional
Windows XP unidriver5Model configurationNNN
Windows XP
traditional
4
Configuration Method Installation method
Add Printer WizardI
ParallelUSBNetworkNetwork
HP Preconfiguration
EACN
HP Preconfiguration
1
Y
1
Y
1
Y
2
Y
1
Y
EACNYY
HP Preconfiguration
1
Y
1
Y
EACNYY
HP Preconfiguration
1
Y
1
Y
EACNYY
Model configurationNNN
HP Preconfiguration
1
Y
1
Y
EACNYY
Model configurationNNY
HP Preconfiguration
1
Y
1
Y
EACNYY
HP Preconfiguration
1
Y
1
Y
EACNYY
Model configurationNNY
HP Preconfiguration
1
Y
1
Y
EACNYY
n
s
t
a
l
l
e
r
1
Y
Y
1
Y
1
Y
1
Y
1
Y
1
Y
1
Y
1
Y
1- HP Preconfiguration should always work. HP Preconfiguration configures the driver to match the printer the user is
installing to if the printer matches the current HP Preconfiguration file (for example, duplexer on, no trays, manual
duplex on, memory 48 MB, job storage off, mopy off) or if the administrator has modified the configuration file and the
configuration file matches the printer being installed to.
2- Supported only if the Windows 95 system has both Microsoft Distributed Component Object Model (DCOM) and the
Winsock2 patch installed.
3- Technically, Windows 95 supports USB. However, the HP Color LaserJet 9500 does not support USB on Windows
95.
4- This information also applies to Windows Server 2003.
The following table lists the drivers that support EAC in Windows operating systems.
Table 9: Drivers that support Enterprise AutoConfiguration
Product
HP LaserJet 2300YesYesYes
HP Color LaserJet 2500YesYesYes
HP LaserJet 4100 and
4100mfp
HP LaserJet 4200 and
4300
HP Color LaserJet 4550NoYesYes
HP Color LaserJet 4600YesYesYes
HP LaserJet 5100NoYesYes
HP Color LaserJet 5500YesYesYes
HP Color LaserJet 8150NoYesYes
HP LaserJet 9000mfpNoYesYes
HP Color LaserJet 9500
1- EAC is supported in the Windows 95 operating system only when both DCOM and the Microsoft Winsock2 patch
are installed. For information about DCOM, go to:
2- This information also applies to Windows Server 2003.
Windows 95, 98, MeWindows NT 4.0
NoYesYes
YesYesYes
Yes
1
YesYes
Windows 2000, XP
2
HP Embedded Web Server
The HP Embedded Web Server (EWS) is a standard feature for the HP Color LaserJet 9500 printer.
The HP Embedded Web Server provides a simple, easy-to-use solution for one-to-one printer management. In offices
that have a limited number of printers, remote management of printing devices can be accomplished without installing
any management software, such as HP Web JetAdmin. The only requirement is that the management console have a
supported Web browser.
In environments with a larger number of printers, where one-to-one management is impractical, the HP Embedded
Web Server and HP Web JetAdmin work together to provide scalable remote printer management. Use HP Web
JetAdmin for consolidated management tasks, when you want to perform operations on a selected set of printers
instead of on individual printers. For such environments, HP provides hooks between the HP Embedded Web Server
and HP Web JetAdmin so that you can configure HP Embedded Web Server features on multiple printers in one
operation. For example, you can set the security password for the HP Embedded Web Server on a population of
printers simultaneously.
For additional information and a copy of the HP Embedded Web Server User Guide, go to:
http://www.hp.com/support/clj9500
To view information about the printer by using the HP Embedded Web Server, open a supported Web browser and
type in the printer transmission control protocol/internet protocol (TCP/IP) address or host name. To find the TCP/IP
address, look for "IP Address" on the enhanced input/output (EIO) Jetdirect page, in the "TCP/IP" section under
"Protocol Information". To find the host name of the printer, look for "Host Name" in the "TCP/IP" section.
You also can view information about an installed HP Jetdirect print server by clicking the Networking tab in the HP
Embedded Web Server window.
To print a copy of the EIO Jetdirect page from the printer control panel display, follow these steps:
1.Press the select button (the one with the check mark) to open the menus.
2.Press the up and down buttons to scroll to INFORMATION, and then press the select button.
32 Technology background information Software Technical Reference ENWW
3.Press the up and down buttons to scroll to PRINT CONFIGURATION.
4.Press the select button to print the configuration page.
5.Look in the configuration page section marked "Printer Information" for the firmware date code. The firmware date
code looks something like this: 20030502 05.003.0
Information tab
The HP Embedded Web Server offers the following additional features. To view the information, click the items on the
menu that is on the left side of the HP Embedded Web Server Information tab:
Device Status. This page provides current status information about your printer.
•
Configuration Page. This page provides information about the configuration of your printer.
•
Supplies Status. This page provides information about the print cartridge and the total pages printed, and the
•
serial number of the printer.
Event Log. This page provides information about reported printer errors.
•
Device Information. This page shows device information, such as the printer TCP/IP address and serial number.
•
Control Panel. This page shows the layout of the control panel.
•
Device status
If a printer problem exists, status information (such as whether the printer is online or the toner is low) is available
through your Web browser on a computer that is linked directly to the printer. You can view this information without
physically going to the printer to identify the status. The following illustration shows how this information is presented
on the printer Web page.
You can gain access to the HP Color LaserJet 9500 printer configuration page remotely through the HP Embedded
Web Server. The HP Embedded Web Server configuration page provides configuration information about the printer in
the same way as the configuration page printed from the printer. The following illustration shows an example of a
configuration page viewed remotely through the HP Embedded Web Server.
34 Technology background information Software Technical Reference ENWW
Figure 2: Configuration page
Note
The difference between the Total Memory setting and the DIMM Slot 1 memory value is reserved for system use.
Links to off-printer solutions
Links within the home page of the HP Web Server provide an easy way to locate information or complete tasks.
hp instant support. This link connects you to a set of dynamic Web resources that help you solve specific
•
problems and determine additional services that might be available for your device. Specific status and
configuration information about the printer is retained and directed to the "Solve a Problem" Web site. This site
offers targeted support content and messages to help resolve problems as quickly as possible.
Order Supplies. This link connects to an ordering page where you can order genuine HP supplies, such as print
•
cartridges and paper.
Product Support. This link connects to an HP product support page from which you can search for information,
•
contact the HP customer care home page, or find additional resources for your printer.
Settings tab
The options on the left side of the Settings tab are as follows:
You can obtain printer configuration information through a Web browser by opening the printer HP Embedded Web
Server page and changing any of the basic configuration information on the Settings tab. Security and password
controls give management information system managers the level of control that they require within their
environments. The following illustration shows an example of printer options that can be configured remotely.
Some configuration tasks cannot be performed remotely because you must examine printed pages.
Figure 3: Configure Device
36 Technology background information Software Technical Reference ENWW
Networking tab
The following illustration shows the Network Settings option on the HP Embedded Web Server Networking tab.
Figure 4: Networking tab
The menu on the left side of the screen contains other networking options under three categories: configuration,
security, and diagnostics. For more information, see the HP Jetdirect Administrator's Guide.
Configuration
Network Settings
•
Other Settings
•
Support Info
•
Select Language
•
Security
Admin Password
•
SSL/TLS
•
Simple Network Management Protocol, version 3 (SNMPv3)
From the Networking tab, you can enable and configure the following network protocols:
TCP/IP
•
IPX/SPX
•
AppleTalk
•
Data link control/logical link control (DLC/LLC)
•
Simple network management protocol (SNMP)
•
Configurable e-mail alerts
The printer can automatically send e-mail alerts about printer problems or job status to specified e-mail addresses. For
example, if toner is low, the printer can notify the person who is responsible for ordering or changing the cartridge. If a
printer failure occurs, the printer can send an e-mail alert directly to the person who is responsible for fixing the
problem. These e-mail alerts can be configured to be sent to any device that can accept e-mail, such as digital
phones, pagers, and personal digital assistants (PDAs). In large environments, administrators can route e-mail
addresses to list-servers or URLs for expanded notification.
Figure 5: Configurable Alerts page
E-mail command and response
The HP Color LaserJet 9500 series printer can send e-mail messages directly. However, you must configure the email information to initiate this feature. One use for this feature is to send diagnostic information to solve a printer
problem. An e-mail sent to the printer requests configuration information. The printer automatically sends that
information back to the service provider. In many cases, the service provider can quickly identify the problem and
solve the problem remotely. For more information about e-mail command and response, see the HP Embedded WebServer for HP LaserJet Printers guide.
To configure your printer to send e-mails, follow these steps:
1.Take note of your printer's TCP/IP address on the EIO X Jetdirect page (this is the second page of the
Configuration Page printout. The number indicated by "X" can vary. To print a configuration page, see
"Determining the current level of firmware".
2.Launch your Web browser.
38 Technology background information Software Technical Reference ENWW
3.
In the Address: or Go to: field, type the TCP/IP address that is assigned to the printer (for example,
192.168.0.20) or the host name (for example, http://myprinter). The HP Embedded Web Server home page
appears.
4.
From the top of the HP Embedded Web Server screen, click Device.
5.
On the navigational bar on the left, click Alerts.
6.Under Notification Recipients, type your e-mail address (for example, name@company.com).
7.
Click Apply.
8.
Under Select Events, click Media Path.
9.
Select the List1 check box next to CLOSE DRAWERS/DOORS/COVERS.
10.
Click Apply. A screen stating that your selections have been accepted should appear. Click OK.
11.
In the SMTP Server: field under Outgoing Mail, type the TCP/IP address for the SMTP server (for example,
192.168.0.201).
12.
In the Domain Name: field under Outgoing Mail, type the domain name.
13.
Click Apply.
14.
Click Security.
15.
Under Security, select the Outgoing Mail check box.
16.
Click Apply.
17. To test the configuration, open the top cover of the printer, and then go to your computer and verify that you have
received an e-mail message from the printer.
Printer Status and Alerts
The HP Color LaserJet 9500 printing-system software includes a utility called Printer Status and Alerts that you can
use to monitor print jobs and printer status from the desktop. The Printer Status and Alerts feature provides printer and
job status information such as printing history, job progress, toner and paper levels, and consumables and supplies
reordering information, and presents a simulated view of the printer control panel. This utility offers several options for
configuring pop-up windows to view the status of the printer and of individual print jobs.
Printer Status and Alerts is a selectable component of Custom Installation. To install Printer Status and Alerts, select
Custom Installation, and then select the Printer Status and Alerts check box.
Printer Status and Alerts features are available for printers that have a connection that supports bidirectional
functionality, whether directly or over a network. The Printer Status and Alerts feature cannot be installed over infrared
(IR) or serial ports. See "Bidirectional communication."
For Windows 95, the Microsoft Winsock2 patch must first be installed. To download the Microsoft Winsock2 patch, go
to:
HP Printer Status and Alerts communicates with the printer only during an active print job, which minimizes network
traffic.
The following restrictions apply to HP products that use Printer Status and Alerts:
Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003 do not support Printer Status and
•
Alerts with terminal servers.
For Device Status (printer icons in the status window), your computer must have Internet Explorer version 4.72.x
•
or later installed. To find the version number, open Internet Explorer, click Help, and then click About InternetExplorer. Internet Explorer is not necessary for getting status about jobs. You can install Internet Explorer after
installing Printer Status and Alerts.
Netscape browsers do not support HP Printer Status and Alerts.
•
On a few programs, such as Microsoft Excel and Seagate Crystal Reports, multiple copies of the same document
•
show up in the Printer Status and Alerts window as separate jobs. This is because these programs actually send
each copy as a separate job.
For Windows screen-reader programs, such as Job Access With Speech from Freedom Scientific, your computer
•
must have Internet Explorer version 5.0 or later installed. To find the version number, open Internet Explorer and
click Help, and then click About Internet Explorer. Version 5.0 is reported as Version 5.00.x or later. Internet
Explorer is not necessary for getting status about jobs for network-connected printers. You can install Internet
Explorer after installing Printer Status and Alerts.
When a driver is renamed, job and device status are not tracked until the computer is restarted.
•
Drivers that are added after Printer Status and Alerts is installed are not recognized until the computer is restarted.
•
Clicking the Cancel button in the Printer Status and Alerts window does not always cancel a print job. This button
•
sends a cancel request to the printer, but if the job has already been processed, it might not be possible to cancel
the print job. (This is commonly the case with smaller print jobs.)
When using Printer Status and Alerts with Microsoft printer sharing, the following items apply:
The Microsoft patch "Vredir" is required if you want to use Printer Status and Alerts on a Windows 98 or Windows
•
Me computer for a printer that has been shared directly from a computer with Windows NT 4.0, Windows 2000,
Windows XP, or Windows Server 2003 installed. Failure to install the patch could cause an intermittent blue
screen to appear on the client computer. For Windows 95 operating systems, you must load DSCLIENT.EXE,
copy VREDIR.VXD into the system folder, and restart your computer.
For Microsoft shared printers, the host system must have either Printer Status and Alerts or the HP Driver
•
Autoconfiguration option from the HP installer on the computer. Load Printer Status and Alerts on the computer
that shares the printer before loading Printer Status and Alerts on the client computer.
For Windows 95, Windows 98, and Windows Me client computers that have Printer Status and Alerts installed,
•
installing a printer by using the Point and Print method does not activate Printer Status and Alerts.
When the Printer Status and Alerts feature is installed, a status icon in the form of a printer is included in the Windows
system tray in the lower-right corner of the screen, in the Systray. The printer icon remains unchanged until you send a
print job to the HP Color LaserJet 9500 series printer. When you send a print job, the icon changes to alert you to the
status of the print job. Eight icons exist in this feature. The eight icons in the following illustration show current job
status. Neither the Receiving nor the Waiting icon ever shows up in the Systray. When the print job is in a receiving
or waiting state, the Printing icon appears in the Systray.
The icons behave differently, depending on whether the printer is connected through a direct connection (USB or
parallel) or through a network.
Figure 6: Printer Status and Alerts icons
40 Technology background information Software Technical Reference ENWW
Double-click the status icon to open the Printer Status and Alerts window, shown in the following illustration.
Figure 7: Printer Status and Alerts window
Note
The appearance on the screen varies according to the HP Color LaserJet 9500 printer and its configuration.
The Printer Status and Alerts window consists of two panes. The left pane shows icons for the available printers, an
icon for each current print job in progress, and an Options icon. The right pane provides information based on what is
selected in the left pane. The buttons at the top can be used to perform the following functions:
Left arrow: Return to the previous pane.
•
Right arrow: Go to the next pane.
•
Circular arrows: Refresh the pane.
•
Home: Return to the device status.
•
Clock face: Show print-job history.
•
Click a printer icon in the left pane to view information about the printer and supplies or to view a history of recent print
jobs. The following printer information is available:
Device Status indicates the current status of the HP Color LaserJet 9500 series printer.
•
Supplies shows information about the percentage of print-cartridge life remaining.
•
Media provides information about paper-handling devices and the status of each device. For example, this
•
section of the window shows the level of media in each input device, as well as the status of output devices. This
section also provides information about the type and size of media in each input device.
Capabilities provides information about such things as installed trays, paper-handling devices, and disk storage.
•
Also listed are DIMM slots, the printer serial number, and the firmware date code. Click a print job icon to see
information about the progress and status of the print job. Click the Options icon to select options for configuring
pop-up status windows that contain document alerts and to set the refresh rate for showing printer status
information.
The appearance of the screen varies according to the HP Color LaserJet 9500 series printer and its configuration.
Six settings are available for the refresh rate. The default setting is halfway between Less Often and More Often, as
shown.
The Less Often setting specifies the least frequent update intervals, which have minimal impact on network traffic.
The More Often setting updates the status more frequently, but also has the most impact on traffic. The Never setting
disables the job-status monitoring mechanism for the selected printer. If the refresh rate for a given printer is set to
Never, then subsequent jobs sent to that printer do not appear in the Printer Status and Alerts window. If the Never
setting is selected when the scope control is set to All Printers, then all job-status monitoring is disabled. However,
even when job-status monitoring is disabled, you can open the status window and view the printer status panels.
Changes to the refresh rate settings affect any subsequent jobs that are submitted to the affected printer. Existing jobs
that are already being processed have a fixed refresh rate that was determined (according to the setting in the Refresh
Rate panel) when the job was submitted.
Refresh-rate intervals for direct-connect printers are as follows:
Less Often setting: 5 minutes
•
One setting to the right of Less Often: 2 minutes
•
Two settings to the right of Less Often: 1 minute
•
Three settings to the right of Less Often: 30 seconds
•
More Often setting: 10 seconds
•
On network printers, the refresh-rate interval changes, depending on the stage of the print job.
The Alerts options panel has controls to determine when the Printer Status and Alerts window automatically appears
for each printer that has an icon in the left pane. The drop-down menu provides a list of available printers for which to
make the selection. An option for all printers is included as the default selection. Each of the three, four, or five
available selections, depending on the printer connection type, causes the Printer Status and Alerts window to
automatically appear when that alert condition arises.
42 Technology background information Software Technical Reference ENWW
Printers that are involved with at least one active print job are queried for job status periodically according to the
Status Check Rate setting. If an error or a warning condition is detected, the Printer Status and Alerts window
automatically appears according to the Alerts options.
Note
Figure 9: Printer Status and Alerts options
Depending on the options you select, information in the status window changes for each job printed, each job
completed, and each warning condition detected.
Note
The appearance of the screen varies according to the HP Color LaserJet 9500 series printer and its configuration.
Remote firmware update
The HP Color LaserJet 9500 series printer features a remote firmware update capability. The method for downloading
remote firmware updates from the Web site is similar to that used to download the latest printing-system software and
printer drivers.
The process for remotely upgrading printer firmware involves three steps:
1.Determine the current level of firmware installed on the HP Color LaserJet 9500 series printer.
2.Go to the Web site and download the latest firmware to your computer.
3.Download the new firmware to the printer.
Determining the current level of firmware
To determine the current level of firmware, view the configuration page. To print a configuration page, press 22 on the
printer control panel or follow these instructions.
1.On the printer control panel, press the SELECT button (the one with the check mark) to open the menus.
2.Press the up and down buttons to scroll to INFORMATION, and then press the select button.
3.Press the up and down buttons to scroll to PRINT CONFIGURATION.
4.Press the select button to print the configuration page.
5.
Look in the configuration page section marked Printer Information for the firmware date code. The firmware date
code looks something like this: 20030502 05.003.0
For support information about downloading new firmware from the Web, go to:
http://www.hp.com/go/clj9500_firmware
Downloading the new firmware to the printer
The printer can receive an .RFU update to a printer as long as it is in a "ready" state. The printer waits for all of the
input/output (I/O) channels to become idle before performing the update.
Note
Note
The firmware update involves a change in the format of nonvolatile random-access memory (NVRAM). Any menu
settings that are changed from the default settings return to default settings and must be changed again if you
want settings that are different from the defaults. Examples of settings that are affected in this way are tray types,
default symbol sets, and Web access alerts.
The elapsed time for an update depends on the I/O transfer time, as well as the time that it takes for the printer to
reinitialize. The I/O transfer time depends on a number of things, including the speed of the host computer that is
sending the update and the I/O method (Fast InfraRed Connect [FIR], parallel, or network). The reinitialization time
depends on the specific hardware configuration of the printer, such as the number of EIO devices installed, the
presence of external paper-handling devices, and the amount of memory installed.
If the remote firmware update process is interrupted before the firmware is downloaded (while RECEIVING UPGRADE
appears on the control panel display), the firmware file must be sent again. If power is lost during the flash DIMM
update (while UPGRADING PRINTER appears on the control panel display), the update is interrupted and the
message RESEND UPGRADE appears (in English only) on the control panel display. The update must now be sent
only by a computer that is attached to the parallel port of the printer.
Finally, any print jobs ahead of the .RFU job in the queue are printed before the update is processed.
The printer automatically turns off and then on again after processing the update.
Use one of the following methods to update your printer.
Remote firmware update through a local Windows port
If the printer is connected through a local port (USB or parallel), then you can send the .RFU file directly to the printer
by using a COPY command from a command prompt or an MS-DOS (R) window. At the command prompt, perform
the following steps for your operating system.
Windows 95, Windows 98, or Windows Me
1.From a command prompt or in an MS-DOS window, type:
Mode lpt1:,,p
Note
If the printer is attached to a parallel port other than LPT1, then substitute the proper LPT port number in the
mode command.
2.
Press Enter on the keyboard.The response you receive should be similar to these examples:
> LPT1 Not Rerouted
> Resident portion of MODE loaded
> Infinite retry on parallel printer time-out
3.At a command prompt, type:
copy /b <FILENAME> <PORTNAME>
4.
where <FILENAME> is the name of the .RFU file (including the path) and <PORTNAME> is the name of the
appropriate printer port (such as LPT1). For example:
C:\>copy/b c:\9500fw.rfu lpt1
44 Technology background information Software Technical Reference ENWW
Note
If the file name or path includes a space, you must enclose the file name or path in quotation marks. For example,
type:
C:\>copy/b "c:\My Documents\9500fw.rfu" lpt1
5.
Press Enter on the keyboard. The printer control panel displays the messages described in the section "Printer
messages during firmware update". At the end of the upgrade process, the control panel displays the READY
message .
6.Print a configuration page and verify that the firmware revision number matches the revision of the current
upgrade.
7.Type
exit
at the command prompt to close the command window.
Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003
The .RFU file can be sent directly to the printer by typing a copy command at a command prompt or in an MS-DOS
window.
1.At a command prompt, type:
copy /b <FILENAME> <PORTNAME>
where <FILENAME> is the name of the .RFU file (including the path) and <PORTNAME> is the name of the
appropriate printer port (such as LPT1). For example:
C:\>copy/b c:\9500fw.rfu lpt1
Note
If the file name or path includes a space, you must enclose the file name or path in quotation marks. For example,
type:
C:\>copy/b "c:\My Documents\9500fw.rfu" lpt1
2.
Press Enter on the keyboard. The printer control panel displays the messages described in the section "Printer
messages during firmware update". At the end of the upgrade process, the control panel displays the READY
message .
3.At the command prompt, type:
exit
to close the command window.
Remote firmware update through a Windows network
If the printer is shared on a Windows network, follow these instructions.
1.From a command prompt or in an MS-DOS window, type:
copy /B <FILENAME> \\<COMPUTERNAME>\<SHARENAME>
where <FILENAME> is the name of the .RFU file (including the path), <COMPUTERNAME> is the name of the
computer from which the printer is being shared, and <SHARENAME> is the printer share name. For example:
Press Enter on the keyboard. The printer control panel displays the messages described in the section "Printer
messages during firmware update". At the end of the upgrade process, the control panel displays the READY
message . The message 1 file(s) copied appears on the computer screen.
For UNIX systems, any command method that delivers the .RFU file to the printer is acceptable, including the following:
1.At the command prompt, type:
$cp </home/yourmachine/FILENAME/dev/parallel>
where </home/yourmachine/FILENAME> contains the .RFU file.
Remote firmware update using FTP on a direct network connection
If the HP Color LaserJet 9500 series printer uses a direct network connection, use file transfer protocol (FTP) to
update your HP LaserJet firmware. Complete the following steps for your operating system.
Windows operating systems
1.Take note of the TCP/IP address on the EIO Jetdirect page. The HP Jetdirect page is the second page of the
configuration page printout. To print a configuration page, see "Determining the current level of firmware".
Note
Note
Before connecting to the printer, make sure that the printer is not in PowerSave mode. Also make sure that any
error messages are cleared from the control panel display.
2.Open a command window on your computer.
3.
Type:
ftp <TCP/IP PRINTER ADDRESS>
For example, if the TCP/IP address is 192.168.0.90, type:
ftp 192.168.0.90
4.
Press Enter on the keyboard.
5.
When prompted for the user name, press Enter.
6.
When prompted for the password, press Enter.
7.Type:
bin
at the command prompt.
8.
Press Enter. The message 200 Types set to I, Using binary mode to transfer files appears in the command
window.
9.Type:
put <FILENAME>
where <FILENAME> is the name of the .RFU file that was downloaded from the Web, including the path. For
example, type:
put C:\LJ\9500FW.RFU
and then press Enter.
If the file name or path includes a space, you must enclose the file name or path in quotation marks. For example,
type:
put "c:\My Documents\LJ\9500fw.rfu"
The following series of messages appears in the command window:
200 PORT command successful
150 Opening BINARY mode data connection
226 Ready
226 Processing Job
226 Transfer complete
Then, a message containing transfer speed information appears.
46 Technology background information Software Technical Reference ENWW
10. The download process begins and the firmware is updated on the printer. This can take about five minutes. Let
the process finish without further interaction with the printer or computer.
Note
The printer automatically turns off and then on again after processing the upgrade.
11. At the command prompt, type:
bye
to exit the ftp command.
12. At the command prompt, type:
exit
to return to the Windows interface.
Mac operating systems
1.Take note of the TCP/IP address on the EIO Jetdirect page. The Jetdirect page is the second page of the
configuration page printout. To print a configuration page, see the "Determining the current level of firmware"
section of this guide.
2.Open a Terminal window on your Macintosh. You can find the Terminal application on the computer hard drive
under the Applications/Utilities folder.
3.Type:
FTP <TCP/IP PRINTER ADDRESS>
For example, if the TCP/IP address is 192.168.0.90, type:
FTP 192.168.0.90.
4.
Press Enter on the keyboard.
5.
When prompted for a user name and password, press Enter.
6.Type:
put <path>
where <path> is the location where the .RFU file was downloaded from the Web, including the path. For example,
type:
put /username/desktop/9500FW.RFU
and then press Enter.
Note
If the file name or path includes a space, you must enclose the file name or path in quotation marks. For example,
type:
put "/user name/desktop/9500FW.RFU"
Note
Note
To ensure that the entire proper path to the .RFU file is placed in the put command, type
put and a space
and then drag and drop the .RFU file on to the terminal window. The complete path to the file will be placed after
the put command automatically.
7.The download process begins and the firmware is updated on the printer. This can take about five minutes. Let
the process finish without further interaction with the printer or computer.
The printer automatically turns off and then turns on again to activate the update.
Remote firmware update using FTP through a browser
Follow the instructions below to use FTP through a browser to update the printer firmware remotely.
Type the IP address of the printer in the Host: box
3.
Click the Put Files button and browse to the location of the .RFU file.
4.Double-click the file to select it and download it to the printer. A confirmation message appears in the main
window.
5.
Click OK.
Remote firmware update using the HP LaserJet Utility (Mac OS 8.6 and OS 9. x only)
Follow these instructions to update the firmware using the HP LaserJet Utility.
1.The first step is to make sure you have the tools and files necessary for the update. You will need the
HP LaserJet Utility and the 9500fw.rfu file, which is the firmware file for the printer.
The HP LaserJet Utility can be found on the HP Color LaserJet 9500 printing-system software CD-ROM that came
with the printer. If you do not have the software CD-ROM, you can obtain the HP LaserJet Utility by dowloading
the latest printer installer from:
http://www.hp.com
The firmware file (9500fw.rfu) can be downloaded from:
http://www.hp.com/go/clj9500_firmware
See the "Downloading the new firmware to the printer" section of this guide for more information.
Once you have the firmware file and the HP LaserJet Utility, you are ready to begin the upgrade process.
2.Launch the HP LaserJet Utility.
3.
Click Select Printer and locate the printer you would like to upgrade on the network.
4.
Select the printer on the right side of the dialog box, and click OK. An information dialog box for the
HP Color LaserJet 9500 printer appears.
5.
On the left side of the information dialog box, click Files. A dialog box appears that allows you to choose a file to
be downloaded to the printer.
6.
Click Select File.
7.
Locate the 9500fw.rfu file on your hard disk, and click the file name to highlight it. Then click Select. The Files
dialog box updates showing the 9500fw.rfu file under File to download.
8.
Click Download.
The HP LaserJet Utility starts downloading the file to the printer. A progress bar keeps you updated on how much
of the file has been downloaded. While the file is downloading, the RECEIVING UPGRADE message appears on
the control-panel display on the printer. After the file has downloaded to the printer the PERFORMING UPGRADE
message appears on the control-panel display.
Note
The printer automatically turns off and then turns back on again after processing the upgrade.
48 Technology background information Software Technical Reference ENWW
9.After the printer has turned on again and finished initializing, print a configuration page to verify that the new
firmware has been installed. Press 2, 2, on the printer control panel to print a configuration page. See the
"Determining the current level of firmware" section of this guide for more information.
Remote firmware update using the LPR command
Note
Note
This remote firmware update method is for use in Windows NT 4.0, Windows 2000, Windows XP, and Windows
Server 2003.
Follow the instructions below to update the printer software remotely using the LPR command.
1.From a command window, type:
lpr -P <IPADDRESS> -S <IPADDRESS> -o l <FILENAME>
-OR-
lpr -S <IPADDRESS> -Pbinps <FILENAME>
where <IPADDRESS> can be either the TCP/IP address or the hostname of the printer, and where <FILENAME>
is the filename of the .RFU file.
The parameter (-o l) consists of a lowercase "O", not a zero, and a lowercase "L", not the numeral 1. This
parameter sets the transport protocol to binary mode.
2.
Press Enter on the keyboard. The printer control panel displays the messages described in the section "Printer
messages during firmware update". At the end of the upgrade process, the printer control panel displays the
READY message.
3.Type:
exit
at the command prompt to close the command window.
Using HP Web JetAdmin to download the firmware to the printer
This procedure requires that you install HP Web JetAdmin version 7.0 or later on your computer. Complete the
following steps to update a single printer through HP Web JetAdmin after downloading the .RFU file from the HP Web
site.
1.Start HP Web JetAdmin.
2.
Type the TCP/IP address or IP host name of the printer in the Quick Device Find field, and then click Go. The
printer Status window appears.
3.
Open the Device Management folder in the drop-down list in the Navigation panel. Navigate to the Device Lists
folder.
4.
Expand the Device Lists folder and select All Devices. Locate the printer you wish to update in the list of printers
and click to select it.
5.
Locate the drop-down box for Device Tools in the upper right corner of the window. Select Update PrinterFirmware from the choose action list.
6.
If the name of the .RFU file is not listed in the All Available Images box, click Browse in the Upload NewFirmware Image dialog box and navigate to the location of the .RFU file you downloaded from the web at the
start of this procedure. If the filename is listed, select it.
7.
Click Upload to move the .RFU file from your hard drive to the HP Web JetAdmin server.
8.Refresh the browser.
9.
Select the .RFU file from the Printer Firmware Update drop-down menu.
10.
Click Update Firmware. HP Web JetAdmin sends the selected .RFU file to the printer. The printer control panel
displays the messages described in the section "Printer messages during firmware update". At the end of the
upgrade process, the printer control panel displays the READY message.
Also, HP Web JetAdmin 6.5 can be used to perform multiple or unattended installations.
2.Create a device group. A simple way to do this is to follow these steps:
a. Click Device Management, then click All Devices.
b. Shift-click to select printers that you want to be included in the group, and then click OK.
c. When prompted, type a name for the new device group, and then click OK.
3.
To modify several printers in a group, click the group name, and then click Open.
4.
The drop-down menu for Device Group Tools appears in the right side of the window. Scroll if necessary to view
it.
5.
In the Device Group Tools drop-down box, choose an action. Type in the appropriate information, and click
Return to Device Group when finished.
Printer messages during firmware update
The printer shows three messages that appear during a normal update process.
Table 10: Update messages
Printer messageExplanation
RECEIVING UPGRADEThis message appears from the time the printer recognizes the beginning of an
.RFU update until the time the printer has verified the validity and integrity of the
.RFU update.
UPGRADING PRINTERThis message appears while the printer is actually reprogramming the firmware.
WAIT FOR PRINTER TO
REINITIALIZE
This message appears from the time the printer has finished reprogramming the
DIMM until the printer reinitializes.
Note
To verify that the firmware update succeeded, print a new configuration page from the printer control panel and
verify that the firmware date code on the configuration page has changed.
Troubleshooting a firmware update
The following table lists the causes and results of possible interruptions to the firmware update.
Table 11: Troubleshooting a firmware update
Cause
The job was cancelled from the printer control panel.No update has occurred.
A break in the I/O stream occurred during send (for
example, the parallel cable was removed).
A power cycle occurred during RECEIVING
UPGRADE.
A power cycle occurred during UPGRADING
PRINTER.
A power cycle occurred during WAIT FOR PRINTER
TO REINITIALIZE.
Print jobs sent to the printer while an update is in process do not interrupt the update.
The following table lists possible reasons for the failure of a remote firmware update and the corrective action required
for each situation.
No update has occurred.
No update has occurred.
No update has occurred. Resend the update through
a parallel port.
The update has been completed.
Result
50 Technology background information Software Technical Reference ENWW
Table 12: Troubleshooting a firmware update failure
Reason for firmware update
failure
The .RFU file is corrupted.The printer recognizes that the file is corrupted and rejects the update.
Download the file again and send the new file to the printer. Download
the file from:
http://www.hp.com/go/clj9500_firmware
The wrong printer model is
contained in the .RFU file.
The upgrade was interrupted.See the "Troubleshooting a firmware update" table.
A flash hardware failure occurred.Although it is extremely unlikely, the device might have a hardware
The printer recognizes the model mismatch and rejects the update.
Download the correct file and send it to the printer. Download the file
from:
http://www.hp.com/go/clj9500_firmware
failure. Call technical support to address the problem (see the flyer that
came with the printer for a local telephone support list).
Corrective action
Note
All HP LaserJet printers leave the factory with the latest available firmware version installed. If a remote firmware
update fails, the .RFU file must be sent over a parallel port connection.
Printing .PDF documents from a command line
Documents in Portable Document Format (PDF) can be printed by using a command line instead of the Adobe
Acrobat or Acrobat Reader programs.
Use one of the following methods to print PDF files to your printer.
Command-line printing using a local Windows port
Windows 95, Windows 98, or Windows Me
1.From a command prompt or in an MS-DOS window, type:
Mode lpt1:,,p
Note
Note
If the printer is attached to a parallel port other than LPT1, then substitute the proper LPT port number in the
mode command.
2.
Press Enter on the keyboard.The response you receive should be similar to these examples:
> LPT1 Not Rerouted
> Resident portion of MODE loaded
> Infinite retry on parallel printer time-out
3.At a command prompt, type:
copy /b <FILENAME> <PORTNAME>
4.
where <FILENAME> is the name of the .PDF file (including the path) and <PORTNAME> is the name of the
appropriate printer port (such as LPT1). For example, type:
C:\>copy/b c:\9500fw.pdf lpt1
If the file name or path includes a space, you must enclose the file name or path in quotation marks. For example,
type:
C:\>copy/b "c:\My Documents\9500fw.pdf"
5.
Press Enter on the keyboard. The message PROCESSSING JOB appears on the printer front panel, and the job
prints.
Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003
The .PDF file can be sent directly to the printer by typing a copy command at a command prompt or in an MS-DOS
window.
1.At a command prompt, type:
copy /b <FILENAME> <PORTNAME>
where <FILENAME> is the name of the .PDF file (including the path) and <PORTNAME> is the name of the
appropriate printer port (such as LPT1). For example, type:
C:\>copy/b c:\9500fw.pdf lpt1
2.
Press Enter on the keyboard.
Note
If the file name or path includes a space, you must enclose the file name or path in quotation marks. For example,
type:
C:\>copy/b "c:\My Documents\9500fw.pdf"
The message PROCESSING JOB appears on the printer control panel, and the job prints.
3.At the command prompt, type:
exit
to close the command window.
Command-line printing using a Windows network
If the printer is shared on a Windows network, follow these instructions.
1.From a command prompt or in an MS-DOS window, type the following:
copy /B <FILENAME> \\<COMPUTERNAME>\<SHARENAME>
where <FILENAME> is the name of the .PDF file (including the path), <COMPUTERNAME> is the name of the
computer from which the printer is being shared, and <SHARENAME> is the printer share name. For example:
Press Enter on the keyboard. The message PROCESSING JOB appears on the printer front panel, and the job
prints.The message 1 file(s) copied appears on the computer screen.
Command-line printing using UNIX systems
For UNIX systems, any command method that delivers the .PDF file to the printer is acceptable, including the following:
1.At the command prompt, type:
$cp </home/yourmachine/FILENAME/dev/parallel>
where </home/yourmachine/FILENAME> contains the .PDF file.
Command-line printing using FTP on a direct network connection
If the HP Color LaserJet 9500 series printer uses a direct network connection, use file transfer protocol (FTP) to print a
PDF document. Complete the following steps for the operating system.
52 Technology background information Software Technical Reference ENWW
Windows operating systems
1.Open a command window on your computer.
2.
Type:
ftp <TCP/IP PRINTER ADDRESS>
For example, if the TCP/IP address is 192.168.0.90, type:
ftp 192.168.0.90
3.
Press Enter on the keyboard.
4.
When prompted for the user name, press Enter.
5.
When prompted for the password, press Enter.
6.Type:
bin
at the command prompt.
7.
Press Enter. The message 200 Types set to I, Using binary mode to transfer files appears in the command
window.
8.Type:
put <FILENAME>
where <FILENAME> is the name of the .PDF file to be printed, including the path. For example, type:
put C:\LJ\9500FW.PDF
and then press Enter.
Note
If the file name or path includes a space, you must enclose the file name or path in quotation marks. For example,
type:
put "c:\My Documents\LJ\9500fw.pdf"
The following series of messages appears in the command window:
200 PORT command successful
150 Opening BINARY mode data connection
226 Ready
226 Processing Job
9.Your .PDF print job prints.
Mac operating systems
1.Take note of the TCP/IP address on the EIO Jetdirect page. The Jetdirect page is the second page of the
configuration page printout. To print a configuration page, see the "Determining the current level of firmware"
section of this guide.
2.Open a Terminal window on your Macintosh. You can find the Terminal application on the computer hard drive
under the Applications/Utilities folder.
3.Type:
FTP <TCP/IP PRINTER ADDRESS>
For example, if the TCP/IP address is 192.168.0.90, type:
FTP 192.168.0.90.
4.
Press Enter on the keyboard.
5.When prompted for a user name and password, press Enter.
6.Type:
put <path>
where <path> is the location where the .PDF file was downloaded from the Web. For example, type:
and then press Enter.
If the file name or path includes a space, you must enclose the file name or path in quotation marks. For example,
type:
put "/user name/desktop/9500FW.PDF"
Note
To ensure that the entire proper path to the .PDF file is placed in the put command, type
put and a space
and then click and drag the .PDF file on to the terminal window. The complete path to the file will be placed after
the put command automatically.
7.The download process begins and the firmware is updated on the printer. This can take about five minutes. Let
the process finish without further interaction with the printer or computer.
8.The printer automatically turns off and on again to activate the update.
File printing using FTP through a browser
Follow the instructions below to use FTP through a browser to print from a command line.
Note
The following instructions can be used on Windows or Mac operating systems.
1.Open a browser window.
2.In the address line of the browser, type:
ftp://<IPADDRESS>
For example, if the TCP/IP address of your printer is 192.168.0.90, type:
FTP 192.168.0.90
3.Locate the .PDF file for the printer.
4.
Drag and drop the .PDF file onto the PORT1 icon in the browser window.
File printing using Fetch (Mac OS 8.6 and OS 9. x only)
For Mac OS 8.6 through 9.x OSs, a shareware program called Fetch provides FTP control for a Put command.
Download and install the program from:
Enter the IP address of the printer in the Host: box
3.
Click the Put Files button and browse to the location of the .PDF file.
4.Double-click the file to select it and download it to the printer. A confirmation message appears in the main
window.
5.
Click OK.
File printing using the HP LaserJet Utility (Mac OS 8.6 and OS 9. x only)
Follow these instructions to print a .PDF file using the HP LaserJet Utility.
1.The first step is to make sure you have the tools and files necessary for the update. You will need the
HP LaserJet Utility and the .PDF file that you want to print.
The HP LaserJet Utility can be found on the HP Color LaserJet 9500 printing-system software CD-ROM that came
with the printer. If you do not have the software CD-ROM, you can obtain the HP LaserJet Utility by downloading
the latest printer installer from:
http://www.hp.com
54 Technology background information Software Technical Reference ENWW
Once you have the HP LaserJet Utility and you know the location of the .PDF file you want to print, you are ready
to begin the command-line printing process.
2.Launch the HP LaserJet Utility.
3.
Click Select Printer and locate the printer you would like to upgrade on the network.
4.
Select the printer on the right side of the dialog box, and click OK. An information dialog box for the
HP Color LaserJet 9500 printer appears.
5.
On the left side of the information dialog box, click Files. A dialog box appears that allows you to choose a file to
be downloaded to the printer.
6.
Click Select File.
7.On your hard disk, locate the .PDF file that you want to print, and click the file name to highlight it. Then click
Select. The Files dialog box updates showing the .PDF file that you want to print under File to download.
8.
Click Download.
The HP LaserJet Utility starts downloading the file to the printer. A progress bar keeps you updated on how much
of the file has been downloaded. While the file is downloading, the PROCESSING JOB message appears on the
control-panel display on the printer, and the the .PDF file prints.
Command-line printing using the LPR command
Note
Note
This command-line printing method is for use in Windows NT 4.0, Windows 2000, Windows XP, and Windows
Server 2003.
Follow the instructions below to print a .PDF file remotely using the LPR command.
1.From a command window, type:
lpr -P IPADDRESS -S IPADDRESS -o l FILENAME
-OR-
lpr -S <IPADDRESS> -Pbinps <FILENAME>
where IPADDRESS can be either the TCP/IP address or the host name of the printer, and where FILENAME is
the file name of the .PDF file.
The parameter (-o l) consists of a lowercase "O", not a zero, and a lowercase "L", not the numeral 1. This
parameter sets the transport protocol to binary mode.
2.The file prints, but no further messages appear in the command prompt window.
3.Type:
exit
at the command prompt to close the command window.
Euro character
The euro is the name for the currency of the European Union (EU). This unit was launched on January 1, 1999. The
euro has changed the way business is conducted in Europe and has affected every company and industry in the
world. It is vital that companies understand and prepare for the changes the euro brings.
This HP Color LaserJet 9500 series printer includes euro characters for each of the internal fonts. The printer can print
the euro character in the Windows 95, Windows 98, Windows Me, Windows NT 4.0, Windows 2000, Windows XP,
and Windows Server 2003 operating systems. HP is committed to maximizing document portability through supporting
and promoting euro-symbol standards.
Software Technical Reference ENWW Euro character55
Printing-system components
Printing system and installer
HP Color LaserJet 9500 software CD-ROM for Windows systems
In previous versions of the printing-system software, the installer was started by locating and running the SETUP.EXE
file. For the Microsoft Windows environment (Windows 95, Windows 98, Windows Me, Windows NT 4.0, Windows
2000, Windows XP, and Windows Server 2003), the HP Color LaserJet 9500 software CD-ROM provides an
interactive software window that you can use not only to install the printer drivers and related components, but also to
gain access to online product registration, user documentation, a customization utility, Adobe Acrobat Reader
software, and optional HP software.
The following illustration shows the main screen of the HP Color LaserJet 9500 software CD-ROM, which appears
when you insert the printing software CD-ROM in your CD-ROM drive. If the screen does not appear when you insert
the CD-ROM, click Start, click Run, click Browse..., navigate to the root directory of the CD-ROM, and then doubleclick the SETUP.EXE file to start the CD-ROM.
Figure 10: Installation software CD-ROM main screen
The HP Color LaserJet 9500 software CD-ROM contains the following options. The text that follows each of the
following options is approximately the same text that appears when you put the cursor on the option button.
The options on your printer might vary from the illustration.
install printer - This wizard guides you through the installation of your HP Color LaserJet 9500 printing-system
software. You are given the choice of performing a Typical Installation or a Custom Installation. If you select Typical
Installation, only the necessary software is installed. If you select Custom Installation, you can select the components
you want to install.
customization utility - This utility can be used to create a custom software installer for the HP Color LaserJet 9500
series printer that can then be copied to other media, such as a local hard drive or a network drive.
register product - This option can be used to register your HP Color LaserJet 9500 series printer now and to receive
the following information at no cost:
notification of driver updates
•
technical support updates
•
news about emerging technologies
•
printer documentation - This option can be used to view the HP Color LaserJet 9500 series printer documentation.
The following document options are available:
user guide
•
user reference guide
•
install notes
•
hp jetdirect guide
•
Note
For systems that do not have Adobe Acrobat Reader 4.0 or later installed, you are given the option to install that
software. Clicking any of the links to documentation that is provided in the Adobe Acrobat PDF file format opens a
dialog box from which you can install Adobe Acrobat Reader software from the HP Color LaserJet 9500 software
CD-ROM.
support - To increase productivity and get the most use from your HP Color LaserJet 9500 printer, view a list of
optional software available for installation and links to HP Web sites. The following options are available:
Click HP web jetadmin to download HP Web JetAdmin software from the Web for a Web browser-based network-
•
printer-management tool.
Click color matching information for information about how to make best use of the color functions of your
•
HP Color LaserJet 9500.
Click supplies for information about ordering HP Color LaserJet 9500 series printing supplies.
•
Click product information for HP Color LaserJet 9500 series printer support information and updates.
•
Click hp.com to go to the HP home Web page for products and services, support, drivers, and HP online stores.
•
Installer features
The common installer is designed to provide a simple and consistent installation method for the product line. The
common installer is available for the Windows 95, Windows 98, Windows Me, Windows NT 4.0, Windows 2000,
Windows XP, and Windows Server 2003 operating systems.
The common installer offers the following features:
The HP Color LaserJet 9500 software CD-ROM features an interactive software interface. See the "HP Color
•
LaserJet 9500 software CD-ROM for Windows systems" section of this guide.
Acrobat Reader is available.
•
The installer is Web-enabled, providing access to the HP Web site for the latest software components and drivers.
•
Network connection is integrated so that you can install drivers and connect to a network printer in a single
•
process.
The selection dialog box sets the operating-system language as the default language (for Windows 95, Windows
•
98, Windows Me, Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003 only). You can use
the installer to select any of the languages on the HP Color LaserJet 9500 software CD-ROM.
The HP Color LaserJet 9500 software CD-ROM also includes the following features:
the HP LaserJet Uninstaller Utility
•
product registration, using the Web and e-mail
•
the HP Customization Utility for custom installations
All of the Windows system components are installed by using the HP Color LaserJet 9500 printing-system installer.
The installer automatically senses your language of choice and your operating system. It offers selections for each
printer model. You can select the type of installation you prefer: Typical Installation or Custom Installation.
When performing a Web installation, the installer compares the versions of the software components on the
HP Color LaserJet 9500 software CD-ROM to those on the HP Web site. If newer versions are on the HP Web site,
the installer downloads them.
Installable components
This section provides information about the various installable components that are available either with the
HP Color LaserJet 9500 software CD-ROM or from the HP Web site.
Printer drivers
In some cases, older drivers can be used with new printers. Because earlier (legacy) HP LaserJet printers might have
different versions of the PCL language, new drivers are not supported with legacy printers. The drivers associated with
each printer use the version of PCL language that is installed in the printer.
The printing system for the HP Color LaserJet 9500 series printer includes the following printer drivers.
PCL 5c, PCL 6, and PS drivers
The following drivers are available for the HP Color LaserJet 9500 series printer.
HP traditional PCL 6 and PCL 5c drivers for Windows 95, Windows 98, Windows Me, and Windows NT 4.0.
•
The HP traditional PS driver for Windows 95, Windows 98, Windows Me, and Windows NT 4.0.
•
HP PCL 5c, PCL 6, and PS unidrivers for Windows 2000, Windows XP, and Windows Server 2003.
•
All of the drivers provide access to the printer paper-handling and print-quality features, and are described in Chapter 3
of this guide.
Note
If you select a Typical Installation during installation of the printing-system software, the PCL 6 driver is set as the
default driver.
Windows 95, 98, Me, NT 4.0, 2000, XP, and Server 2003 driver versions
The PCL 6 and PCL 5c support for Windows 95, Windows 98, Windows Me, Windows NT 4.0, Windows 2000,
Windows XP, and Windows Server 2003 operating systems is provided by using the HP Color LaserJet 9500 series
printer drivers for the HP Color LaserJet 9500 series printer. For Windows 2000, Windows XP, and Windows Server
2003, the HP Color LaserJet 9500 generic printer description (GPD) provides information about printer features for the
PCL 5c and the PCL 6 driver. The HP Color LaserJet 9500 PS printer description (PPD) provides PS feature support
for the HP Color LaserJet 9500 series printer.
If you are using an HP traditional driver, you can view the printer driver version number by clicking the HP logo in the
lower-left corner of the following HP PCL 5c printer-driver tabs:
If you are using an HP unidriver in Windows 2000, Windows XP, or Windows Server 2003 environments, follow these
steps to find driver version information:
1.
Click Start.
2.
Click Settings.
3.
Click Printers (or Printers and Faxes in Windows XP and Windows Server 2003).
4.Right-click the printer icon.
5.
Click Properties.
6.
Click the About tab.
Macintosh and Macintosh-compatible system-driver versions
The HP Color LaserJet 9500 printing solution for Macintosh is composed of the Print Center for OS X and the Apple
LaserWriter for OS 8.6 and OS 9, which are provided with the operating system, and HP-created PPD files. The driver
uses these files to determine the features and PS commands that the printer supports. Bidirectional support in
AppleTalk and USB connections supports autoconfiguration of the software. The installable components are:
the HP LaserJet Installer for Mac OS 8.6, Mac OS 9, and Mac OS X.
•
the HP LaserJet Screen Fonts Installer.
•
SYSTEM/EXTENSIONS/PRINTER DESCRIPTIONS (for Mac OS 8 and Mac OS 9).
•
LIBRARY/PRINTERS/PPDS/CONTENTS/RESOURCES/LANGUAGE.LPROJ (for Mac OS X).
•
the HP LaserJet Utility, an HP printer utility that is installed in the HP LaserJet folder of Mac OS 8 and Mac OS 9.
•
The HP LaserJet Utility provides configuration and management support for PS .
online Help, an HTML-based printer and utility help that can be viewed through a browser or in the Macintosh OS
•
Help Center (English only).
install notes.
•
Additional driver availability
Additional drivers are available from your HP distributor or from the Web site.
These drivers are:
OS/2 PCL 5c, OS/2 PS, and OS/2 PCL 6 printer drivers. The OS/2 drivers are available from IBM and are
•
packaged with OS/2.
UNIX model scripts. For further information about UNIX drivers, click hp printer installation software at:
•
http://www.hp.com/support/net_printing
Linux drivers. For further information about Linux drivers for HP LaserJet printers, go to:
•
http://www.hp.com/go/linux
Or visit the HP Linux support home page at:
http://hp.sourceforge.net.
Additional productivity tools
HP Web Registration
You can use this component to register your HP Color LaserJet 9500 series printer on the HP Web site or through email. After you have successfully installed the software, the installer prompts you to register your
HP Color LaserJet 9500 printer. Also, you can gain access to HP Web Registration from the HP Color LaserJet 9500
software CD-ROM by clicking Register Product. You can choose to complete the online registration at that time or
later. If you want to register your printer later, click Register Product from the HP Color LaserJet 9500 program group
when you decide to complete your registration.
Use HP Web JetAdmin to manage HP Jetdirect connected printers within your intranet by using a browser. HP Web
JetAdmin is a browser-based management tool and should be installed only on the network administrator's computer.
When it is installed on a host server, any client can use HP Web JetAdmin through a supported Web browser (such as
Microsoft Internet Explorer 5.5 and 6.0, or Netscape Navigator 7.0, by browsing to the HP Web JetAdmin host.
HP Web JetAdmin 7.0 and later versions have the following features:
task-oriented user interface that provides configurable views for network managers
•
customizable user profiles that can be customized to let network administrators include only the function that is
•
being viewed or used
routing of instant e-mail notification of hardware failure, low supplies, and other printer problems to different people
•
remote installation and management from anywhere by using only a standard Web browser
•
advanced automatic discovery of peripherals on the network without manually typing information about each
•
printer into a database
simple integration into enterprise-management packages
•
capacity to find peripherals based on parameters such as the Internet protocol (IP) address, color capability, and
•
model name
capacity to organize peripherals into logical groups, with an option that provides virtual office maps for easy
•
navigation
HP Web JetAdmin can be used for access to the HP Embedded Web Server, ordering supplies, and remote firmware
updates (for supported printers).
The HP Color LaserJet 9500 software CD-ROM browser provides the following link to download the latest version of
the HP Web JetAdmin software:
http://www.hp.com/go/webjetadmin
Click support from the CD-ROM browser, and then click hp web jetadmin. The following table shows the supporting
operating systems and hardware for HP Web JetAdmin.
This chapter describes the features of the the HP Color LaserJet 9500 series printer drivers. The chapter contains the
following major sections:
HP traditional PCL 6 and PCL 5c driver features. This section describes the PCL 6 and PCL 5c drivers for Windows
•
95, Windows 98, Windows Me, and Windows NT 4.0.
The HP traditional PS driver features. This section describes the PS driver for Windows 95, Windows 98, Windows
•
Me, and Windows NT 4.0.
HP PCL 5c, PCL 6, and PS unidriver features. This section describes the PCL 5c, PCL 6, and PS drivers for
•
Windows 2000, Windows XP, and Windows Server 2003.
Structure and availability of the HP Color LaserJet 9500 printing-system software CD-ROM. This section describes
•
the three printing-system software CD-ROMs that are included with the HP Color LaserJet 9500 printer.
Driver feature comparison in Windows and Macintosh operating systems. The tables in this section provide an
•
overview of printer driver features.
You can control print jobs from several places: the printer control panel, the software program, and the driver UI.
Generally, for features that are common to two or more of these places (for instance, you can select the media input tray
from any of them), settings made at the printer control panel are overridden by settings made from within a software
program, and settings made from within a software program are overridden by settings made to driver properties through
the driver UI.
Printer driver features
HP traditional PCL 6 and PCL 5c driver features
When you install the printer in Windows 95, Windows 98, Windows Me, or Windows NT 4.0, the HP traditional PCL 6
and PCL 5c drivers are used.
This section describes the options that are available on each tab of the HP traditional PCL 6 and PCL 5c driver interfaces.
Access to drivers
To gain access to driver settings from within most software programs, click File, click Print, and then click Properties.
The appearance and names of the driver tabs that appear vary, depending on the printer model and the driver.
You can also control the drivers directly from your computer. In Windows 95, Windows 98, Windows Me,
Windows NT 4.0, and Windows 2000, click Start, click Settings, click Printers, right-click the printer name, and then
click Printing Preferences or Document Defaults (depending on the OS and driver), to gain access to the same set of
driver tabs that the software program controls.
If, after right-clicking the printer name, you click Properties, you gain access to a different set of tabs that control the
driver and driver connections.
Software Technical Reference ENWW Introduction63
Help system
The HP LaserJet 6 and PCL 5c drivers include a full-featured Help system to provide assistance with printing and
configuration options.
What's this? Help
What's this? Help is supported in Windows 95, Windows 98, Windows Me, and Windows NT 4.0. You can gain access
to What's this? Help messages in any of the following ways:
Right-click a control and click What's this?, and a pop-up Help window appears.
•
Click the ? button at the upper-right corner of the frame, next to the X, to change the cursor to an arrow with a
•
question mark. Use this special cursor to select a control, and the pop-up Help window for that feature appears.
Press the F1 key, and the Help window for the currently selected control appears.
•
Context-sensitive Help
Press the Help button on a driver tab or in a dialog box, and context-sensitive Help appears.
Constraint messages
Constraint messages are unsolicited messages that appear in response to specific actions you take. These messages
alert you to selections that are illogical or impossible given the capabilities of the printer or the current settings of other
controls. For example, if you click Print on Both Sides and then change the paper type to transparencies, a message
appears asking you to resolve this conflict.
Figure 11: A typical constraint message with an OK button
Whenever a constraint message appears with the OK or Cancel button, the interpretation of the button is as follows:
Clicking OK accepts the change that was just made, and the driver then resets the conflicting control to a setting
•
that is compatible with the new value.
Clicking Cancel rejects the change that was just made, and the control returns to its previous value.
•
64 HP traditional PCL 6 and PCL 5c driver features Software Technical Reference ENWW
Bubble Help
Bubble Help features a graphical icon that resembles a cartoon speech bubble with a lowercase "i" in it, representing
the international symbol for information. The following illustration shows Bubble Help icons on a driver tab.
Figure 12: A property page with Bubble Help icons
The bubble typically appears next to a disabled control, although it can also accompany an enabled control if there is
an important note concerning its use. Moving the pointer over the bubble changes the arrow to a gloved hand, which
indicates that the area underneath the pointer is selectable. When the bubble is selected by using either the mouse or
the keyboard, a message box appears that contains a brief explanation about why the control is disabled and what can
be done to enable it. If the control is not disabled, the message is a tip or a precaution you should be aware of when
using that particular feature.
Software Technical Reference ENWW HP traditional PCL 6 and PCL 5c driver features65
Finishing tab features
The following illustration shows the Finishing tab.
Figure 13: The default appearance of the Finishing tab
The options in the Print Quality group box might vary, depending on your HP Color LaserJet 9500 series printer
model. The Finishing tab contains the following controls.
Print Task Quick Sets group box
•
Document Options group box
•
Document preview image
•
Print Quality group box
•
Print Task Quick Sets
Print Task Quick Sets is a setting that is available on all of the tabs except the NT Forms and Configure tabs andthat is used to store the current combination of driver settings that are found on all of the other tabs (except the NT
66 HP traditional PCL 6 and PCL 5c driver features Software Technical Reference ENWW
Forms and Configure tabs). Print Task Quick Sets are either preset or user-defined printing specifications (such as
paper size, pages per sheet, and so on).
The Print Task Quick Sets control is available on all of the Document Defaults or Printing Preferences driver tabs
(the Finishing, Effects, Paper, Destination, Basics, and Color tabs). The Print Task Quick Sets control does not
appear on the driver Properties tabs (the NT Forms tab and the Configure tab).
The Print Task Quick Sets control is used to store the current combination of driver settings that are found on all
otherDocument Defaults or Printing Preferences driver tabs.
The following settings are available in the Print Task Quick Sets drop-down menu.
Default Print Settings
•
Booklet on 11x17
•
Booklet on A3
•
Booklet on A4
•
Booklet on Letter
•
User Guide Print Settings
•
An illustration of the available Print Task Quick Sets appears below.
Figure 14: Print Task Quick Sets
Software Technical Reference ENWW HP traditional PCL 6 and PCL 5c driver features67
Default Print Settings
When you select Default Print Settings, nearly all of the settings are restored to the combination that existed after the
driver was installed (the original settings). However, if the attribute combinations that are associated with watermark
definitions, custom paper sizes, or the User Guide Print Settings quick set have been changed or deleted, the
original settings are not restored.
Type a new Quick Set name here appears in the Print Task Quick Sets menu automatically if no other driver
settings have been changed since the driver was installed, or if all of the driver settings match the original settings.
Otherwise, the setting in the Print Task Quick Sets menu is the same label that appeared when you last closed the
printing Properties dialog box by clicking OK.
The following table shows the default settings for Print Task Quick Sets. See the "HP Driver Preconfiguration" section
of this document for information about preconfigurable driver settings.
Table 14: Print Task Quick Set default values for the HP Color LaserJet 9500 printer
Driver feature
U.S. English Print Task
Quick Sets default
values
Print on both sidesOffYes
Flip pages upOffYes
Booklet printingOffYes
Pages per sheet1Yes
Print page borderOffYes
Page orderRight, then downYes
Print qualityBest qualityYes
Current settingPCL 6: This is the "Faster
Printing" setting
PCL 5c: This is the "Best
Quality" setting
Rendering mode (PCL 5c
AutomaticNo
only)
Scale patterns
OnYes
(WYSIWYG)
Print text as blackOffYes
TrueType as bitmapsOff - send TrueType fonts
as outlines
Print document onOff - print on the size
specified in the Paper tab
Size to print onLetterDefault value depends on
Scale to fitOffYes
% of normal size100Yes
Watermarks(none)Yes
Watermarks first page
OffYes
only
Current watermarks(none), Confidential,
Draft, SAMPLE
Watermark message(none)
Watermark message
Diagonal
angle
Watermark message
52Yes
custom angle
Watermark font nameArial (R)Language dependent
Watermark font colorGray
Other language default
Preconfigurable
setting (if different)
No
On (in Thai only)Yes (except in Thai)
Yes
Yes
regional paper size
2
Yes
2
Yes
2
Yes
2
Yes
2
Yes
1
68 HP traditional PCL 6 and PCL 5c driver features Software Technical Reference ENWW
Driver featureU.S. English Print Task
Quick Sets default
values
Watermark font shadingVery Light
Watermark font size140Yes
Watermark font styleRegular
Mini pages tabAll pagesNo
Use different paper for
first page
All pages and first page
size is
All pages and first page
source is
All pages and first page
type is
Other pages source isAuto SelectNo
Other pages type isUnspecifiedNo
Back coverNo back coverNo
Back cover source isAuto SelectNo
Back cover type isUnspecifiedNo
Custom paper size width8.50 inches210 mmNo
Custom paper size height 11.0 inches297 mmNo
Paper size unitsInchesMillimetersNo
Destination featuresJob StorageNo
Job storage modeOffNo
Job storage require PIN
to print
Job storage user nameUser logon name <blank -
Job storage job name<blank - user must enter>No
Job storage PIN to print0000No
Output binTop bin (face-down)Yes
Output bin option(none)Yes
Copies1Yes
OrientationPortraitYes
Rotate by 180 degreesOffYes
Off - all of the pages use
the same paper
LetterDefault value depends on
Auto SelectYes
UnspecifiedYes
OffNo
user must enter>
Other language default
setting (if different)
Yes
Yes
No
Yes
regional paper size
No
Preconfigurable
2
2
1
1- Preconfigurable by using an HP Preconfiguration tool. For more information, go to:
http://www.hp.com/support/clj9500
2- Not supported in Windows 95, Windows 98, and Windows Me
User Guide Print Settings
The User Guide Print Settings option provides a Print Task Quick Set for optimal printing of the User Reference
Guide for the HP Color LaserJet 9500.
Type new Quick Set name here
By default, the Print Task Quick Set menu is set to Type new Quick Set name here. When you change any of the
default settings on any of the Document Defaults driver tabs and you want to save the configuration as a Print Task
Quick Set, highlight the word Type new Quick Set name here, type the name you want for your new Print Task
Quick Set, and click Save. Print Task Quick Sets are saved in the system registry. To delete a Print Task Quick
Set, select it from the drop-down menu and click Delete.
Software Technical Reference ENWW HP traditional PCL 6 and PCL 5c driver features69
You can store a maximum of 25 user-defined Print Task Quick Sets on a particular system. If you attempt to save too
many, a message box appears that reads, "There are too many Print Task Quick Sets defined. Please delete some
before adding new ones."
Document Options
The Document Options group box contains the following controls.
Print on Both Sides check box
•
Flip Pages Up option
•
Booklet Printing drop-down menu
•
Staple check box and stapling options
•
Pages Per Sheet spin box
•
Print Page Borders check box
•
Page Order drop-down menu
•
Print on Both Sides check box
Note
The Print on Both Sides check box is available only if the printer has a duplexing unit installed. The
HP Color LaserJet 9500hdn comes with a duplexing unit already installed. The duplexing unit is an optional
accessory for the HP Color LaserJet 9500n.
In addition to having a duplexing unit installed, the duplexing unit must be correctly configured in the printer driver
in order to use the Print on Both Sides option. To configure the duplexing unit, click Start on the Windows task
bar, click Settings, and then click Printers. Right-click on the printer name, and then click Properties. Click the
Configure tab, and click the duplexing unit check box to select it. Then click Apply, and close the driver window.
The default setting for the Print on Both Sides option is off (not selected). Print on Both Sides is available when the
following conditions exist:
Type is on the Paper tab is set to any type except for Envelope, Labels, or Transparency.
•
Size is is Letter, Legal, A3, A4, A5, B4 (Japanese Industry Standard, or JIS), B5 (JIS), Executive, Executive (JIS),
•
8.5x13 (Custom), 12x18 (Custom), 8K, 16K, or custom sizes greater than or equal to 98 mm by 191 mm (3.86
inches x 7.5 inches) and less than or equal to 306 mm by 469 mm (12.0 inches x 18.5 inches).
When Paper Size is set to Letter, Legal, A4, or B4 (JIS), clicking Print on Both Sides makes the Flip Pages Up and
Booklet Printing options available.
Automatically printing on both sides
Use the duplexing unit in the printer to automatically print on two sides of the paper when that option is specified in the
job . The HP Color LaserJet 9500hdn comes with a duplexing unit installed. The duplexing unit is an optional
accessory for the HP Color LaserJet 9500n printer.
To achieve the best print quality when printing on the second side of the page, the printer needs to make adjustments
to its print modes. When you select a media type, you are, in effect, instructing the printer to use a group of printer
settings (such as fuser temperature and print speed) to print the media with the best possible quality. This group of
settings is known as a mode or print mode, and a different print mode with each media type. Print-mode adjustments
are automatic when the duplexing unit is used.
70 HP traditional PCL 6 and PCL 5c driver features Software Technical Reference ENWW
Flip Pages Up
The Flip Pages Up check box, enabled only when Print on Both Sides is selected, is used to specify the duplexbinding option. By default, the Flip Pages Up check box is not selected. The following table demonstrates the results
of selecting this box, depending on the paper orientation selected on the Basics tab.
When Print on Both Sides is selected, the document preview image changes to show a spiral binding along either
the left edge or the top edge of the page. In addition, a folded-over corner appears in the lower-right portion of the
preview image, indicating that printing occurs on the back side. An arrow on the folded-over corner points in the
direction that the pages would be flipped if they were bound together.
Flip Pages Up selectedFlip Pages Up not selected
Booklet printing
The Booklet Printing drop-down menu, visible when Print on Both Sides is selected, offers choices that are based
on the current paper size. The default setting for the Booklet Printing drop-down menu is Off. The other settings have
the following format, where [paper size] depends on the paper size set on the Paper tab.
[paper size] (Left Binding)
•
[paper size] (Right Binding)
•
When you select [paper size] (Left Binding) or [paper size] (Right Binding), the document preview image changes
to show the location of the binding, and, if the Pages per Sheet setting is on the default setting of 1, it automatically
changes to 2. You may change the Pages per Sheet setting manually to 4, 6, 9, or 16. See "Pages per Sheet" in the
"HP traditional PCL 6 and PCL 5c driver features" section of this document for more information.
Booklet printing is enabled only when Letter, Legal, 11x17, or B4 (JIS) is selected as the paper size. Booklet printing is
disabled when other paper sizes are selected, including envelopes and postcards of any size.
The Booklet Printing drop-down menu appears only when:
Print on Both Sides is selected.
•
% of Normal Size (on the Effects tab) is 100.
•
Pages per Sheet is 1.
•
Print Document On <media type> (on the Effects tab) is not selected.
•
If any of these conditions is not met (except the first), a Bubble Help appears next to Booklet Printing to tell you why it
is disabled.
Book and booklet printing
Book and booklet printing are both supported by the HP Color LaserJet 9500 printer.
A book is a print job consisting of at least two pages that can have a different media type for the first page (front cover)
or last page (back cover). Use the First Page and Back Cover minitabs on the Paper tab (available when you select
the Use different paper for first page check box) to select different media for the first and last pages.
A booklet is a print job that places two pages on each side of a sheet that can be folded into a booklet that is half the
size of the media type. Use the Booklet Printing drop-down menu on the Finishing tab to control booklet settings.
Printing a Booklet
A booklet is a print job that places two pages on each side of a sheet and that can be folded into a booklet that is half
the size of the media type. Follow the instructions below for printing a booklet.
Software Technical Reference ENWW HP traditional PCL 6 and PCL 5c driver features71
Note
Figure 15: Printing a booklet
The following instructions apply only to the HP traditional PCL 6 and PCL 5c drivers. The HP traditional PS driver
supports booklet printing through Windows programs that provide booklet-printing configuration settings.
1.
Click File, click Print, and then click Properties.
2.
Click the Finishing tab. On the drop-down menu, select Print on Both Sides.
3.
In the Booklet Printing drop-down menu, select the type of booklet printing that you want. The booklet printing
type consists of the media size and the location of the binding (for example, Letter [Left binding]).
Printing a book
A book is a print job consisting of at least two pages that can have a different media type for the first page (front cover)
or last page (back cover). The book cover must be the same size as the inside sheets. Follow these instructions for
book printing.
1.
Click File, click Print, and then click Properties.
2.
Click the Paper tab, and then select the Use different paper for first page check box.
3.
Click the First Page tab. On the Size is, Source is, and Type is menus, select the size, source, and type settings
for your cover.
72 HP traditional PCL 6 and PCL 5c driver features Software Technical Reference ENWW
4.
Click the Other Pages tab. On the Size is and Source is menus, select the size and source settings for the inside
sheets of your print job.
5.
Click the Back Cover tab. The back cover, if there is one, must be the same size as the booklet cover and the
inside sheets. The No back cover is the default setting. If your print job has a back cover that uses the same
source and type settings you selected in the First Page tab, select Use the first page source. If not, select Usean alternate source, and then select the back-cover settings in the Source is and Type is menus.
Whenever you make changes to all of the pages (that is, when Use different paper is cleared), these changes are
reflected in both the First Page and Other Pages settings whenever you set Use different paper.
Note
The Back Cover tab is not available when you select any Booklet Printing setting except Off (which is the
default). When you use this feature, the last page of the print job is folded into the middle of the booklet.
Staple check box
Note
The Staple check box, the Stapling button, and the Fold/Saddle Stitch check box are available only if you have
an Accessory Output Bin with a stapling device installed on the printer and configured in the driver. The
HP Color LaserJet 9500hdn comes standard with either an HP 3000-Sheet Stapler/Stacker or an
HP Multifunction Finisher installed. Accessory Output Bins are not available for the HP Color LaserJet 9500n.
To configure the Accessory Output Bin in the driver, click Start, click Settings, click Printers, right-click on the
printer name, and then click Properties. Click the Configure tab, select your output device from the drop-down
menu, and then click OK.
Click the Staple check box if you want to use any of the stapling options for the HP 3000-Sheet Stapler/Stacker or the
HP Multifunction Finisher.
Stapling Options dialog box
Click the Stapling button to open the Stapling Options dialog box. Use these settings to select the stapling options
you want to apply to your document. The stapling options are only available when the Accessory Output Bin installed
on your printer has a stapler (for example, the HP 3000-Sheet Stapler/Stacker or the HP Multifunction Finisher). The
specific stapling options available depend on which Accessory Output Bin is installed.
The following illustration shows the Stapling Options dialog box for the HP 3000-Sheet Stapler/Stacker.
Figure 16: Stapling Options dialog box for HP 3000-Sheet Stapler/Stacker
The following Stapling Options are available.
Software Technical Reference ENWW HP traditional PCL 6 and PCL 5c driver features73
None (default)
•
One Staple
•
One Staple Angled (HP 3000-Sheet Stapler/Stacker only)
•
Two Staples
•
Three Staples (HP 3000-Sheet Stapler/Stacker only)
Each stapler has a maximum number of pages that can be stapled. Consult your stapler documentation to find out
•
your stapler limitations.
One Staple Angled does not work with some paper sizes; in these cases, One Staple is used.
•
If you have selected more than one staple per page and you are printing on both sides, you cannot flip your pages
•
up, or to the left or right, depending on which edge of the paper the staples are placed.
When selecting a stapling option, pages are always printed to the Stapler Bin on the printer.
•
For some paper sizes, the printer might assume a specific paper feed orientation (that is, which edge goes into
•
the printer first). If you encounter unexpected results in staple placement, try using a different feed orientation. For
example, find a paper tray on your printer where you can insert letter paper with the short edge towards the printer
rather than the long edge.
You might want to avoid some staple positions. For example, if you are printing on both sides of the paper and
•
want to flip your pages up, you should not select more than one staple if the paper is fed from the long edge.
Using two or more staples will prevent you from flipping the paper up.
If your stapler head cannot move, then there are some corners on the paper that staples cannot be placed. For
•
portrait orientation, a staple can be placed only on the upper-left or the lower right corners. For landscape
orientation, a staple can be placed only on the lower-left or upper-right corners.
Fold/Saddle Stitch option
The Fold/Saddle Stitch check box is available only when you have the HP Multifunction Finisher installed on your
printer and configured in the driver. Use this option when you are printing a booklet.
Pages per Sheet
The Pages per Sheet drop-down menu provides six settings: 1 (default), 2, 4, 6, 9, and 16. If you type another value
into the box (for example, 3), the control rounds that value to the nearest valid value (in this example, 4).
Print Page Borders
Related controls indented beneath the Pages per Sheet edit box are Print Page Borders and Page Order, which
become active when Pages Per Sheet is greater than 1.
Print Page Borders sets a line around each page image on a printed sheet to help visually define the borders of each
logical page.
Page Order
The Page Order drop-down menu contains four selections:
Right, then Down
•
Down, then Right
•
74 HP traditional PCL 6 and PCL 5c driver features Software Technical Reference ENWW
Left, then Down
•
Down, then Left
•
The preview document image changes to reflect alterations in these settings, as shown by the examples in the
following illustration.
Figure 17: Page-order preview images
2 pages per sheet
•
4 pages per sheet
•
6 pages per sheet
•
9 pages per sheet
•
16 pages per sheet
•
Document preview image
The preview image is a color, line-drawn image of a page that represents graphics and text. The image is always
oriented so that the contents of the page are right-side up. The preview image appears in the upper-right corner of the
Finishing, Effects, Paper, Destination, Basics, and Color tabs.
Switching between tabs does not change the location or appearance of the preview image. When you move the
mouse over the preview image, the mouse cursor changes from an arrow to a gloved hand. You can toggle between
portrait and landscape page orientation by clicking on the image. The pale-yellow dimensions label that appears below
the preview image reflects the selected page size. The horizontal dimension is always first, so the order of the
numbers reverses when the orientation changes. Click on the label to toggle between English and metric units.
Print Quality
The HP Color LaserJet 9500 printer driver Print Quality group box provides options that control resolution, graphics
settings, and font settings.
The default setting for Print Quality isDefault. To change the default print quality settings, click the Details button.
Clicking the Details button opens the Print Quality Details dialog box. The Print Quality Details dialog box has
different options depending on the driver you are using.
Software Technical Reference ENWW HP traditional PCL 6 and PCL 5c driver features75
Print Quality Details for the PCL 6 driver
The Print Quality Details dialog box provides the options for print-quality settings in the PCL 6 driver as shown in the
following illustration.
Figure 18: Print Quality Details dialog box for HP traditional PCL 6 driver
The following options are available.
Current Settings group box
•
Graphics Settings group box
•
Output Settings group box
•
Font Settings group box
•
Current Settings group box
The Current Settings group box has three states in the HP traditional PCL 6 driver:
This is the "Faster Printing" setting
•
This is the "Best Quality" setting
•
This is a "Custom" setting
•
This is the "Best Quality" setting appears if you select Best Quality in the Print Quality group box on the Finishing
tab.
This is the "Faster Printing" setting, the default setting, appears if you select Faster Printing in the Print Quality
group box on the Finishing tab.
This is a "Custom" setting appears if you select Custom in the Print Quality group box on the Finishing tab.
76 HP traditional PCL 6 and PCL 5c driver features Software Technical Reference ENWW
Graphics Settings group box
The Graphics Settings group box in the HP traditional PCL 6 driver has settings under Raster Compression for
compressing graphics. The following options are available in the Raster Compression: drop-down menu:
Automatic. This is the default setting. When this option is selected, the printer driver determines the best
•
compression method to use.
Best Quality. This setting forces the driver to use a compression method that results in no loss of data during
•
compression.
Maximum Compression. Where applicable, this setting requires the printer driver to use a compression method
•
that maximizes compression. This setting can result in a loss of quality in the printed output.
Output Settings
The Output Settings group box contains controls for selecting resolution and other print-job settings, including pattern
scaling and printing all text as black.
For the HP LaserJet 6 driver, the Default values for output settings are as follows:
Resolution is 600 dpi
•
Raster Compression is set to Automatic
•
Scale Patterns (WYSIWYG) is selected
•
Print all Text as Black is not selected
•
Send TrueType as Bitmaps is not selected
•
Resolution
There is a single Resolution: setting for the HP traditional PCL 6 driver, 600 dpi. "Resolution" refers to the number of
dots per inch (dpi) used to print the page.
Scale Patterns (WYSIWYG)
Use theScale Patterns (WYSIWYG) feature to address the moiré effect created when certain programs encounter
certain patterns. Use this feature to turn off the pattern scaling. What you lose is WYSIWYG with patterns, but the
printed result might look better. The feature works only with programs that use vector hatch patterns. This option is on
by default.
Print all Text as Black
The Print all Text as Black feature is off by default. When selected, this option causes the driver to print all text as
black regardless of the original document text color. By design, white text remains white as a reliable method of
printing reverse typeface against a dark background. This setting does not affect graphic images on the page. Print all
Text as Black remains selected only for the current print job. When the current print job is completed, Print all Text
as Black is automatically turned off.
Font Settings group box
In the Font Settings group box, the only available option is Send TrueType as Bitmaps, which provides an
alternative for software programs that cannot easily use TrueType (TM) fonts for special graphic purposes, such as
shading, rotation, or slanting. The Send TrueType as Bitmaps check box is not selected by default. If you select this
option, the driver sends TrueType fonts to the printer as outlines, which retains the standard format (outlines) of the
fonts.
Software Technical Reference ENWW HP traditional PCL 6 and PCL 5c driver features77
Print Quality Details for the PCL 5c driver
The Print Quality Details dialog box provides the options for print-quality settings in the PCL 5c driver as shown in the
following illustration.
Figure 19: Print Quality Details dialog box for HP traditional PCL 5c driver
The following options are available.
Current Settings group box
•
Graphics Settings group box
•
Output Settings group box
•
Font Settings group box
•
Current Settings group box
The Current Settings group box has two states in the HP traditional PCL 5c driver:
This is the "Default" Setting
•
This is a "Custom" Setting
•
This is the "Default" Setting is enabled when the setting under Rendering Mode: is Automatic.
When any other setting under Rendering Mode: is enabled, the Current Setting value becomes This is a "Custom"
Setting.
Graphics Settings group box
The Graphics Settings group box in the HP traditional PCL 5c driver has settings for the graphics rendering mode.
The following Rendering Mode: option buttons are available:
78 HP traditional PCL 6 and PCL 5c driver features Software Technical Reference ENWW
•
Automatic (this is the default setting)
Send Graphics as Vector. Select this setting to send graphics to the printer as a combination of
•
HP Graphics Language, version 2 (HP-GL/2) and raster images. This setting might produce higher-quality output.
Send Graphics as Raster. Select this setting to send all graphics to the printer as images composed of individual
•
dots. This setting might improve printing speed in some cases.
Send Page as Raster. Select this setting to send all graphics and text (TrueType fonts) to the printer as images
•
composed of individual dots. Use Send Page as Raster if you are experiencing problems with overlapping text
and graphics. With this setting, the Send TrueType as Bitmaps option has no effect.
Output Settings
The Output Settings group box contains controls for selecting resolution and other print-job settings, including pattern
scaling and Printing All Text as Black.
For the HP LaserJet 5c drivers, the Default values for output settings are as follows:
Resolution is 600 dpi
•
Rendering mode is set to Automatic
•
Scale Patterns (WYSIWYG) is selected
•
Print all Text as Black is not selected
•
Send TrueType as Bitmaps is not selected
•
Resolution
There is a single Resolution: setting for the HP traditional PCL 5c driver, 600 dpi. "Resolution" refers to the number of
dots per inch (dpi) used to print the page.
Scale Patterns (WYSIWYG)
Use theScale Patterns (WYSIWYG) feature to address the moiré effect created when certain programs encounter
certain patterns. Use this feature to turn off the pattern scaling. What you lose is WYSIWYG with patterns, but the
printed result might look better. The feature works only with programs that use vector hatch patterns. This option is on
by default.
Print all Text as Black
The Print all Text as Black feature is off by default. When selected, this option causes the driver to print all text as
black regardless of the original document text color. By design, white text remains white as a reliable method of
printing reverse typeface against a dark background. This setting does not affect graphic images on the page. Print all
Text as Black remains selected only for the current print job. When the current print job is completed, Print all Text
as Black is automatically turned off.
Font Settings group box
In the Font Settings group box, the only available option is Send TrueType as Bitmaps, which provides an
alternative for software programs that cannot easily use TrueType (TM) fonts for special graphic purposes, such as
shading, rotation, or slanting. The Send TrueType as Bitmaps check box is not selected by default. If you select this
option, the driver sends TrueType fonts to the printer as outlines, which retains the standard format (outlines) of the
fonts.
Software Technical Reference ENWW HP traditional PCL 6 and PCL 5c driver features79
Effects tab features
Use the Effects tab to create unique paper effects such as scaling and watermarks. The following illustration shows
the Effects tab.
Figure 20: Effects tab
The Effects tab contains the following controls.
Print Task Quick Sets group box
•
Fit to Page group box
•
Document preview image
•
Watermarks group box
•
Print Task Quick Sets
The Print Task Quick Sets control is used to store the current combination of driver settings that are found on all
other Document Defaults or Printing Preferences driver tabs. Print task quick sets are either preset or user-defined
printing specifications, such as paper size and pages per sheet. For more information, see the "Finishing tab features"
section of this guide.
80 HP traditional PCL 6 and PCL 5c driver features Software Technical Reference ENWW
Fit to Page group box
The Fit to Page group box consists of the following controls.
Print Document On setting
•
Scale to Fit option
•
% of Normal Size setting
•
Print Document On setting
Select the Print Document On check box to format the document for one paper size and then print the document on a
different paper size, with or without scaling the image to fit the new paper size.
The Print Document On control is disabled by either of the following conditions:
The % of Normal Size value is not 100.
•
ThePages per Sheet value (on the Finishing tab) is not 1.
•
When Print Document On is selected, the drop-down menu shows the media sizes on which you can print. The list
contains all of the the standard media sizes that are supported by the selected media source and any custom sizes
that you have created (if the currently selected media source is manual, auto, or any tray). When Print Document On
is selected, Scale to Fit is automatically selected.
Scale to Fit option
The Scale to Fit option specifies whether each formatted document page image is scaled to fit the target paper size.
By default, Scale to Fit is selected when Print Document On is selected. If the setting is turned off, then the
document page images will not be scaled, and are instead centered at full size on the target paper. If the document
size is larger than the target paper size, then the document image is clipped. If it is smaller, then it is centered within
the target paper. The following illustration shows preview images for a document formatted for legal-size paper with
the Print Document On check box selected, and the target size specified as Letter.
Figure 21: Preview images - Legal on Letter; Scale to Fit off (left) and on (right)
When the size for which the document is formatted (that is, the logical size) differs from the target size, the preview
image uses a dashed gray line to show the boundaries of the logical page in relation to the target page size.
% of Normal Size option
The % of Normal Size option provides a slider bar to use for scaling the percentage setting. The default setting in the
entry box is 100 percent of normal size. Normal size is defined as the paper size that is selected within the driver or
what the driver receives from the software program (if the software program does not negotiate the paper size with the
driver). The driver scales the page by the appropriate factor and sends it to the printer.
Software Technical Reference ENWW HP traditional PCL 6 and PCL 5c driver features81
The limits of the range are from 25 percent to 400 percent, and any values outside the range are adjusted to those
limits as soon as the focus is removed from the control (that is, when the Tab key is pressed or another control is
selected).
Any change to the scale also changes the page preview, which increases or decreases from the upper-left corner of
the preview.
The slider bar controls the scale directly. The value in the edit box changes as the scroll bar indicator is dragged, and
the preview image is updated to the new image scale. Each click on the scroll bar arrows increases or decreases the
scale by one percent. Each click on the slider bar affects the scale by 10 percent.
You cannot achieve an exact value by dragging the scroll bar indicator at the default Windows resolution; use the
scroll bar indicator to approximate the desired value, and then use the scroll bar arrows to refine the value.
The following settings disable % of Normal Size:
Print Document On is selected
•
Pages per Sheet is not 1
•
Document preview image
The document preview image is a color, line-drawn image of a page that represents graphics and text. The preview
image appears in the upper-right corner of all of the Document Defaults or Printing Preferences driver tabs (the
Finishing, Effects, Paper, Destination, Basics, and Color tabs). For more information about the document preview
image, see the "Finishing tab features" section of this document.
Watermarks
Use the Watermarks feature to choose a watermark, create your own custom watermarks (text only), or edit an
existing watermark. The following watermarks are preset in the driver:
(none)
•
Confidential
•
Draft
•
SAMPLE
•
The drop-down menu shows alphabetically sorted watermarks that are currently available on the system, plus the
string "(none)", which indicates that no watermark is selected. This is the default setting. Any watermark selected from
this list appears in the preview image.
When First Page Only is selected, the watermark is printed only on the first page of the document. The First Page
Only check box is disabled when the current watermark selection is "(none)".
82 HP traditional PCL 6 and PCL 5c driver features Software Technical Reference ENWW
Watermarks are applied to logical pages. For example, when Pages per Sheet is set to "4" and First Page Only is
turned off, four watermarks appear on the physical page (one on each logical page).
Click Edit, and the Watermark Details dialog box appears.
Figure 22: Watermark details
The dialog box shows a preview image and provides options for creating a new watermark and controlling the
message angle and font attributes.
Click OK to accept all of the changes that are made in the Watermark Details dialog box. However, clicking Cancel
does not cancel all of the changes. If you make changes to a watermark, and then select a different watermark or click
New, all of the changes made to the previous watermark are saved, and only the current, unsaved changes can be
canceled.
Current watermarks
The Current Watermarks group box contains a list of available watermarks, both predefined watermarks made
available in the driver and any new watermarks you have created.
To create a new watermark, click New. The new watermark appears in the Current Watermarks list and in the
Watermark Message edit box as "Untitled" until you name it. The name that you type in the Watermark Message
field appears in the Current Watermarks group box in the Watermark Details dialog box and in the Watermarks
group box on the Effects tab.
To name the new watermark, type the selected watermark text in the Watermark Message edit box. To delete a
watermark, select the watermark in the Current Watermarks list and click Delete. A warning appears asking whether
Software Technical Reference ENWW HP traditional PCL 6 and PCL 5c driver features83
you are sure you want to delete the selected item. Click Cancel if you want to keep the watermark. Click OK to delete
the selected watermark.
Note
You can have no more that 30 watermarks in the Current Watermarks list at one time. When you reach the limit
of 30 watermarks, the New button is disabled, and a Bubble Help message appears that explains why the button
is disabled and how to enable it.
To edit an existing watermark, select the watermark in the Current Watermarks list. If you change the Watermark
Message for that watermark, you are, in effect, creating a new watermark.
Watermark message
The Watermark Message is also the name that identifies the watermark in the Current Watermarks list, except when
more than one watermark has the same message. For example, you might want several different watermarks with the
message DRAFT, each with a different font or size. When this occurs, the string is appended with a space, a pound
sign, and a number (for example, Draft #2). When a number is added, the number two is used first, but if the resulting
name is also in the list, then the number increases until the name is unique.
Message angle
Use the controls in the Message Angle group box to print the watermark in different orientations in relation to the
page's text. The settings are Diagonal, Horizontal, or Angle (custom). The default is Diagonal. All three settings
automatically center the watermark string within the page; the selection of a particular setting affects only the angle of
the string placement. Diagonal places the text along a line that spans the lower-left to upper-right corners of the page.
Horizontal places the text along a line that spans the mid-left and mid-right edges of the page. Angle places the text
at the specified angle across the page.
Font attributes
Use the controls in the Font Attributes group box to change the font and the color, shading, size, and style of the font.
Name
The Name drop-down menu lists TrueType fonts that are currently installed on the system. The default is languagedependent.
Color
The Color drop-down menu lists the fixed, unalterable color choices for the watermark. The color options are:
Gray
•
Red
•
Yellow
•
Green
•
Cyan
•
Blue
•
Magenta
•
Shading
The following range of shades is available from the Shading drop-down menu:
Lightest
•
Very Light (default)
•
84 HP traditional PCL 6 and PCL 5c driver features Software Technical Reference ENWW
Light
•
Medium Light
•
Medium
•
Medium Dark
•
Dark
•
Very Dark
•
Darkest
•
These values represent the intensity of the gray that is used for the Color attribute. A choice of Light plus Gray (from
the Color attribute) produces a lightly saturated gray watermark. A choice of Lightest plus Gray produces the lightest
shade of watermark; Darkest plus Gray produces a black watermark.
Size
Font sizes from 1 to 999 points are available from the Size menu. The default point size is language-dependent. The
choice of Regular, Bold, Italic, and Bold Italic is available from the Style drop-down menu.
Default settings
The default settings for new watermarks are Arial font, Gray color, Very Light shading, 150 points, and Regular style.
The default settings for preset watermarks are Arial font, Gray color, Very Light shading, and Bold style. The default
point size for preset watermarks is language-dependent, and varies.
Software Technical Reference ENWW HP traditional PCL 6 and PCL 5c driver features85
Paper tab features
Use the Paper tab to specify the size, type, and source of the media, as well as to define a custom paper size. If you
want to, you can use this tab to indicate different paper-selection choices for the first page and back cover of the
document. The following illustration shows the Paper tab.
Figure 23: Paper tab
The Paper tab contains the following controls.
Print Task Quick Sets group box
•
Document preview image
•
Printer image
•
All Pages minitab set
•
The first group box in the upper-left portion of the Paper tab view is Print Task Quick Sets. This feature is described
in the "Finishing tab features" section. Any change to the Print Task Quick Sets group box that is made on the Paper
tab affects the group box on the Finishing tab and on the Destination tab, and vice versa - they are all one and the
same control.
86 HP traditional PCL 6 and PCL 5c driver features Software Technical Reference ENWW
Print Task Quick Sets
The Print Task Quick Sets control is used to store the current combination of driver settings that are found on all
other Document Defaults or Printing Preferences driver tabs. Print task quick sets are either preset or user-defined
printing specifications, such as paper size and pages per sheet. For more information, see the "Finishing tab features"
section of this guide.
Document preview image
The document preview image is a color, line-drawn image of a page that represents graphics and text. The preview
image appears in the upper-right corner of all of the Document Defaults or Printing Preferences driver tabs (the
Finishing, Effects, Paper, Destination, Basics, and Color tabs). For more information about the document preview
image, see the "Finishing tab features" section of this document.
Printer image
The bitmap image in the lower-right portion of the Paper tab represents the current physical configuration of the printer
and corresponds to its configuration data, either obtained automatically through bidirectional communication or
configured manually. The bitmap image should look the same as the image that appears in the same location on the
Destination tab and the Configure tab.
On the Paper tab, the printer image contains hot spots where you can select a paper source. When the pointer moves
over a hot spot, the arrow reverts to the gloved hand used in the Bubble Help, the preview image, and other areas.
The current paper source, whether selected from the drop-down menu or from a printer-image hot spot, is highlighted
in bright green on the printer bitmap. The following points are worth noting:
The Auto Select setting in the Source is: drop-down menu does not have a corresponding area to highlight in the
•
printer image. Selecting other settings in this menu highlights the corresponding area in the printer image.
Selecting the area that represents tray in the bitmap always selects the corresponding tray in the Source is:
•
option. Manual Feed, which is available from the Source is: option, cannot be selected by selecting the bitmap.
On the Paper tab, only input trays have printer-image hot spots and can be highlighted. Output bins must be
•
selected from the Destination tab.
Software Technical Reference ENWW HP traditional PCL 6 and PCL 5c driver features87
All Pages minitab set
The controls on this minitab are contained in an All Pages minitab. As the name implies, this means that the settings
specified on that minitab apply to all of the pages of the document. The following illustration shows the All Pages
minitab set.
Figure 24: First Page, Other Pages, and Back Cover minitabs
Note
88 HP traditional PCL 6 and PCL 5c driver features Software Technical Reference ENWW
The printer image shown in the following illustration might differ from your HP Color LaserJet 9500 series printer,
depending on the model number and accessory devices.
When you select the Use different paper for first page check box, the All Pages minitab is replaced by the following
minitabs.
First Page, which contains the same controls as All Pages.
•
Other Pages, which contains different controls, as noted in the following sections.
•
Back Cover, which also contains different controls, as noted in the following sections.
•
The following illustration shows the First Page, Other Pages, and Back Cover minitabs.
Figure 25: First Page, Other Pages, and Back Cover minitabs
Using the First Page and Other Pages minitabs
A cover can have two forms, depending on the type of booklet you are printing:
For a full-size book (for example, Letter size, Letter type), select a different media for the first page and add an
•
extra blank back page. The front cover can contain print or be a blank page, and can either be pulled from a
different paper source or be of another media type. The back cover can be printed on a different media from the
front cover.
For two-page-per-sheet (2-up) booklet printing, you can obtain a cover by selecting a different media for the first
•
page only. The back cover setting is hidden, because this page would otherwise be printed in the middle of a
booklet.
Whenever you make changes to all of the pages (that is, when Use different paper for first page is not selected),
these changes are reflected in both the First Page and Other Pages settings whenever you set “Use different paper”.
Software Technical Reference ENWW HP traditional PCL 6 and PCL 5c driver features89
First Page minitab
The All Pages minitab turns into three minitabs when you select the Use different paper for first page check box:
First Page, Other Pages, and Back Cover. The First Page minitab is shown in the following illustration.
Figure 26: First Page minitab
The First Page minitab contains the following controls.
Use different paper for first page check box
•
Size is: drop-down menu
•
Custom button, which opens the Custom Paper Size dialog box
•
Use different paper for first page check box
To select different media for the first page of a print job, follow these steps:
1.
Click File, click Print, and then click Properties.
2.
Click the Paper tab, and then select the Use different paper for first page check box.
3.
Click the First Page tab. In the Size is:, Source is:, and Type is: drop-down menus, select the size, source, and
type settings for your cover.
Size is: drop-down menu
This feature actually functions as two controls: a drop-down menu that contains all of the the supported media sizes
(including any user-defined custom sizes) and a text label that indicates the dimensions of the selected size.
Moving the pointer over the text label causes the arrow to change to a gloved hand, indicating that the area beneath
the pointer is selectable. Clicking here toggles the units of measure between inches and millimeters, offering the same
options on the dimensions label in the preview image. Selecting a new size from the drop-down menu updates the
media-dimensions text label as well as the preview image. Changing the orientation (on the Basics tab) also updates
the dimensions text label.
You can specify size only for the first page or for all of the pages. On the Other Pages and Back Cover minitabs, the
Size is drop-down menu does not appear because the media size must be consistent for all of the pages of the job.
Certain software programs can override this command and specify different media sizes within a single document. Any
change in the media size selection causes the Booklet Printing feature to be turned off.
90 HP traditional PCL 6 and PCL 5c driver features Software Technical Reference ENWW
Custom button
The Custom Paper Size dialog box appears when you click the Custom button on the Paper tab. The following
illustration shows the initial appearance of the Custom Paper Size dialog box.
Figure 27: Custom Paper Size dialog box
When the Custom Paper Size dialog box appears, the drop-down menu content in the Name group contains is
dependent on the current paper size selection in the Paper tab:
If the paper size selection is a previously defined custom size, then the drop-down menu contains the name of
•
that custom size.
If the paper size selection is a standard paper size, then the drop-down menu shows the default name Untitled for
•
a custom paper size.
Note
In Windows 95, Windows 98, and Windows Me, two names for the same size media can coexist (for example,
"big" and "BIG" can both be used as names for custom-size paper measuring 8.4 inches by 11 inches). In
Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003, both uppercase and lowercase
names can be used, but they cannot be used to name the same paper size.
The new name is compared only against the list of user-defined custom paper-size names, and not against the
standard paper-size names.
The complete set of titles for this button and the specific characteristics that determine its title and capabilities are
discussed in the "Dynamic command button" section of this guide.
Name drop-down menu
The Name drop-down menu shows the name of the last selected custom paper size. Use the Name drop-down menu
to type new names for custom paper sizes and to select from the list of currently defined custom paper sizes.
The name that appears in the Name drop-down menu is dependent on the following conditions:
Software Technical Reference ENWW HP traditional PCL 6 and PCL 5c driver features91
•
If a saved custom paper size has been selected from the drop-down menu and the other controls in the dialog box
have not been changed since then, the Name drop-down menu shows the name of the last selected custom
paper size.
If the width or height controls have been changed since a custom size was selected or saved, or if a saved paper
•
size has just been deleted, then the Name drop-down menu shows the default name of Untitled.
If a new name has been typed into the Name drop-down menu for the purpose of saving a new size or renaming
•
an existing size, then that new name remains in the drop-down menu until a saved custom paper size is selected
from the drop-down menu.
If you type a new name into the Name drop-down menu, but then do not click the Save button, you should be able to
change the width and height values without losing the name. However, if a saved paper-size name is selected from
the drop-down menu, any unsaved name or size values are lost without warning, and replaced by the values of the
selected custom paper size.
Dynamic command button
The button located to the right of the Name drop-down menu has three possible labels: Save, Delete, and Rename.
Save is the button title whenever the height and width values have been changed since the last save or since the
•
selection of an existing custom paper size. Clicking the button causes the name in the Name drop-down menu to
be compared against each of the saved names. If a duplicate is found, a dialog box appears, asking if it is okay to
replace the existing item. If you click Yes, the old item is updated with the new values. If you click No, the driver
returns to the Custom Paper Size dialog box, where you can type a different name. The new name is compared
only against the list of user-defined custom paper names, and not against the standard paper-size names.
Whenever the command button has the Save title, it is the default button.
Delete is the button title whenever the name of an existing (previously saved) custom paper size appears in the
•
Name drop-down menu, such as immediately after selecting an item from the drop-down menu or clicking the
Save button. Clicking the Delete button causes the saved custom paper size to be deleted, after which the Name
drop-down menu changes to Untitled, the height and width controls are unchanged, and the button title changes
to Save.
Rename is the button title when you type something into the Name drop-down menu after selecting an existing
•
custom paper size from the drop-down menu. If no duplicate is found, the name of the stored custom paper size
changes to match the contents of the Name drop-down menu. Whenever the command button has the Rename
title, it is also the default button.
The following table illustrates the relationships between the Name drop-down menu, the command button, and the
actions that take you from one state to another.
Table 16: Name drop-down menu text strings
State
1UntitledSave
2<user-typed text>Save
3<name of saved
92 HP traditional PCL 6 and PCL 5c driver features Software Technical Reference ENWW
Drop-down menu
contents
item>
Button labelActionNext state
3
2
3
2
1
4
Delete
Click Save
Type something into the Name drop-down
menu
Change the width or height values1
Select a saved item from the drop-down menu3
Click Save
Type something into the Name drop-down
menu
Change the width or height values2
Select a saved item from the drop-down menu3
Click Delete
Type something into the Name drop-down
menu
Change the width or height values1
Select a saved item from the drop-down menu3
StateDrop-down menu
contents
4<user-typed text>Rename
Button labelActionNext state
Width and height controls
The width and height values can be changed either by typing numeric strings into the edit boxes, or by using the up
and down arrows.
Any entry that is greater than the maximum limits of the width and height control is rounded down to the maximum
valid entry, while any entry that is smaller than the minimum limits of the width and height control is rounded up to the
minimum valid entry. See the "Custom width and height control limits" section of this guide.
If units are in millimeters, the custom paper-size range minimum is the limit rounded up to the nearest whole
millimeter. The custom paper-size range maximum is the limit rounded down to the nearest whole millimeter. Any nonnumerical entry reverts to the last valid entry. Width and height entries are validated when the focus has changed.
The resolution of each control is one millimeter or one-tenth of an inch, depending on the current measurement units.
Clicking the up and down arrows increases or decreases the current value by the increment amount (within the
allowed range of values). The computer determines the rate at which the values change.
Unit indicator labels change dynamically to indicate inches or millimeters, depending on the measurement units the
driver is currently using. To change measurement units, click the Measurement Units button.
Click Rename (when the name is unique)
Click Rename (when the name is a duplicate)
Type something into the Name drop-down
menu
Change the width or height values2
Select a saved item from the drop-down menu3
3
4
4
Custom width and height control limits
The minimum paper size for the HP Color LaserJet 9500 series printer is 98 mm by 191 mm (3.86 inches by
7.5 inches) and the maximum is 311 mm by 469 mm (12.23 inches by 18.5 inches). The following table summarizes
paper size limits for each paper-handling device.
Table 17: Custom width and height limits for the HP Color LaserJet 9500 series printer
Media source or paper-handling
accessory
Tray 1 (multipurpose)98 mm by 191 mm
Tray 2148 mm by 210 mm
Tray 3148 mm by 210 mm
1
Tray 4
Duplex printing accessory148 mm by 210 mm
1- Tray 4 is available for the HP Color LaserJet 9500hdn only.
Minimum size - width by heightMaximum size - width by height
306 mm by 469 mm
(3.86 inches by 7.5 inches)
(5.83 inches by 8.27 inches)
(5.83 inches by 8.27 inches)
182 mm by 210 mm
(7.17 inches by 8.27 inches)
(5.83 inches by 8.27 inches)
(12.05 inches by 18.5 inches)
296 mm by 432 mm
(11.69 inches by 17.0 inches)
296 mm by 432 mm
(11.69 inches by 17.0 inches)
296 mm by 432 mm
(11.69 inches by 17.01 inches)
311 mm by 469 mm
(12.28 inches by 18.5 inches)
Paper and envelope icons
The paper and envelope icons visually define width and height.
Software Technical Reference ENWW HP traditional PCL 6 and PCL 5c driver features93
Measurement Units button
Use the Measurement Units button to toggle the unit of measurement between standard (inches) and metric
(millimeters) units of measurement.
Close button
The Close button closes the Custom Paper Size dialog box according to the logic in the following table. In all cases,
any custom paper sizes that are successfully saved (and not renamed or deleted) while the dialog box is open will
remain in the paper size list in the Paper tab. The following table lists options that appear when you click the Close
button.
Table 18: Close dialog box text strings
If the drop-down menu
contains ...
UntitledSaveThe dialog box closes, but you lose
<user-typed text>SaveThe dialog box closes, but you lose
<name of saved item>DeleteThe dialog box closes, and the
<user-typed text>RenameThe dialog box closes, but you lose
And the button says ...Then this happens when you
click the Close button
the changes that were not saved.
The current paper size remains the
same as it was when the Custom
button was selected.
the changes that were not saved.
The current paper size remains the
same as it was when the Custom
button was selected.
current paper size is set to that
which was last shown in the dropdown menu.
the changes that were not saved.
The current paper size remains the
same as it was when the Custom
button was selected.
Source is: drop-down menu
The Source is: setting specifies the paper source to use for printing a document. Different printer models support
different paper sources. The list of paper sources depends on the printer model and its accessories. Any optional
paper trays that are installed through the Configure tab are also shown here.
The Source is: drop-down menu can contain the following options:
Auto Select
•
Manual Feed
•
Tray 1
•
Tray 2 (500-sheet tray)
•
Tray 3 (500-sheet tray)
•
Tray 4 (2000-sheet tray)
•
Note
94 HP traditional PCL 6 and PCL 5c driver features Software Technical Reference ENWW
Tray 4 is available for the HP Color LaserJet 9500hdn only.
The default setting is Auto Select. When this setting is selected, the printer uses the paper tray that supports the
media size that you have selected. If you select a paper source other than Auto Select, make sure that the correct
paper size is loaded in the paper source.
If a conflict exists among paper source, size, and type, and you choose to keep the conflicting settings, the settings are
processed in the following order: paper size, paper type, and then paper source.
For information about media sizes and types, see the “Media attributes” section of this guide.
Type Is
The Type Is drop-down menu shows all of the the paper types that the HP Color LaserJet 9500 series printer
supports, as well as any user-defined types that have been created by a network administrator. The default setting is
Unspecified, which allows the software program to select the paper type.
You cannot manually add custom paper types through the driver. Custom sizes can be added only if you use the
bidirectional communication mechanism, so the sizes must already exist in the printer when the bidirectional query
occurs. If bidirectional communication is enabled, then the information returned is an updated list of paper types. If
bidirectional communication is not enabled, then the driver looks for custom paper types saved from a previous
bidirectional communication query, and uses those. Otherwise, no custom paper types are available through the driver.
The following standard types appear in the lists:
Bond
•
•
Cardstock (> 164 g/m2)
Color
•
•
Glossy (75 - 105 g/m2)
Envelope
•
•
Heavy (106 - 163 g/m2)
HP Heavy Glossy
•
Labels
•
Letterhead
•
•
Light (< 75 g/m2)
Non-HP Heavy Glossy
•
Plain
•
Preprinted
•
Prepunched
•
Recycled
•
Tough Paper
•
Transparency
•
Unspecified
•
For more information about media types and sizes, see the "Media attributes" section of this guide.
Software Technical Reference ENWW HP traditional PCL 6 and PCL 5c driver features95
Other Pages minitab
Use the Other Pages minitab to select an alternative media type or source for the pages that follow the first page of a
document. The following illustration shows the Other Pages minitab.
Figure 28: Other Pages minitab
The Other Pages minitab contains the following controls.
Source is: drop-down menu
•
Type is: drop-down menu
•
Source is: drop-down menu
The Source is: setting specifies the paper source to use for printing a document. Different printer models support
different paper sources. The list of paper sources depends on the printer model and its accessories. Any optional
paper trays that are installed through the Configure tab are also shown here. For more information about the Source
Is: setting, see the "First Page minitab" section of this guide.
Type is: drop-down menu
The Type is: drop-down menu shows all of the the media types supported by the printer, as well as any user-defined
types that have been created by a network administrator using Web JetAdmin. When you use the default setting,
Unspecified, the printer uses the default media type, usually Plain.
96 HP traditional PCL 6 and PCL 5c driver features Software Technical Reference ENWW
Back Cover minitab
The Back Cover minitab allows you to include a blank back cover on a document, or to include a back cover from a
paper source different from that used for the remainder of the document. Use the Back Cover minitab to select an
alternative media source (or the same source as First Page) from which a blank page is drawn and placed after the
final page of the body of the document. The following illustration shows the Back Cover minitab.
Figure 29: Back Cover minitab
The Back Cover minitab is not available when Booklet Printing: is enabled on the Finishing tab.
The minitab contains three option buttons.
No back cover option button (default)
•
Use the first page source option button
•
Use an alternate source option button
•
No Back Cover option button
No back cover is selected as the default. The Source is and Type is drop-down menus are disabled, but their values
are not changed. No Bubble Help is available for the inactive drop-down menus. The settings revert to defaults when
Use different paper for first page is selected again.
Use the first page source option button
Clicking Use the first page source changes the value of the Source is: and Type is: drop-down menus to match the
first page, if necessary, but the drop-down menus are inactive.
Use an alternate source option button
Clicking Use an alternate source activates the drop-down menus. The drop-down menu value defaults to the same
source as that chosen for the First Page minitab.
Two drop-down menus become available when Use an alternate source is selected:
Source is: drop-down menu (default)
•
Type is: drop-down menu
•
Software Technical Reference ENWW HP traditional PCL 6 and PCL 5c driver features97
Source is: drop-down menu
The Source is: setting specifies the paper source to use for printing a document. Different printer models support
different paper sources. The list of paper sources depends on the printer model and its accessories. Any optional
paper trays that are installed through the Configure tab are also shown here. For more information about the Source
Is: setting, see the "First Page minitab" section of this guide.
Type is: drop-down menu
The Type is: drop-down menu shows all of the the media types supported by the printer, as well as any user-defined
types that have been created by a network administrator using Web JetAdmin. When you use the default setting,
Unspecified, the printer uses the default media type, usually Plain.
Destination tab features
The Destination tab provides options for job storage and output bin selection. The following illustration shows the
Destination tab.
Figure 30: Destination tab
The Destination tab contains the following controls.
98 HP traditional PCL 6 and PCL 5c driver features Software Technical Reference ENWW
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