Operating Manual
THM6000R
RedLINK™ Internet Gateway
69-2567EFS-01
Before Using This Product
The RedLINK™ Internet Gateway provides remote access to RedLINK
thermostats through the internet and smart phones.
Once the new RedLINK Internet Gateway has been installed and connected to
the RedLINK Comfort System you will need to:
1. Create an account by visiting www.mytotalconnectcomfort.com.
2. Validate the account.
3. Log in and register the gateway at www.mytotalconnectcomfort.com by
entering the MAC ID and MAC CRC found on the bottom of the device.
4. Download the app from your smart phone’s app store to control your comfort
from a smart phone or tablet (optional).
Need Help?
For assistance with this product please visit http://yourhome.honeywell.com
or call Honeywell Customer Care toll-free at 1-855-Red-Link (855-733-5465)
THM6000R
Quick reference
The RedLINK Internet Gateway connects to an internet router with a standard
Ethernet cable (provided). The Gateway is then connected to the power adapter
(provided) and plugged into a wall outlet as shown below.
Connect RedLINK Gateway to a router
or modem with Ethernet cable.
Connect power
cord to an
electrical outlet
not controlled by
a wall switch.
M32854
The MAC ID and MAC CRC, found on the bottom of the device, are
used to register the Gateway at www.mytotalconnectcomfort.com
for on-line remote access of your climate control system.
M32853
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Operating Manual
Quick reference to LEDs
Internet LED
Amber (flashing): The Gateway is connecting to the
internet
Green: The Gateway is connected to the internet
Internet Power
Green (flashing): The Gateway is communicating
Red: The RedLINK Internet Gateway is not communicat-
ing with the internet.
RedLINK LED
Off: The Gateway is not connected to the RedLINK system
Green (flashing): The Gateway is connecting to the RedLINK system
Green: The Gateway is connected to the RedLINK system
Red: The RedLINK Internet Gateway is not communicating with the RedLINK system.
Power LED
Solid Green: The Gateway is powered
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RedLINK
™
M32855
THM6000R
1-year warranty
Honeywell warrants thi s product to be free from defe cts in th e workmanship o r materia ls, und er norma l use and servic e, for a period of one (1) year from
the date of p urcha se by the co nsumer. If at a ny time du ring the warrant y period the prod uct is determin ed to be def ective o r malfun ction s, Honey well
shall re pair or re place it (at Honeywell’s option ).
If the pro duct is d efective,
(i) ret urn it, wi th a bill of s ale or other dated p roof of pu rchase, to the pla ce from which you p urchased it; o r
(ii) call Honeywell Cu stomer Care at 1-80 0-4 68-1502. Customer Ca re will ma ke the dete rminat ion whether the produc t should b e return ed to the
followi ng address: Ho neywell Return G oods, D ock 4 MN10- 3860, 1885 Dougl as Dr. N., Gol den Valley, MN 5 5422, or whether a r eplac ement pr oduct
can be sen t to you.
This warr anty does not cov er remova l or reins tallat ion costs. This warrant y shall not apply i f it is show n by Honey well that the defec t or malfunctio n was
caused by d amage which oc curred w hile the p roduc t was in the posses sion of a c onsume r.
Honeywell’s sol e respo nsibility shall be to repair or replace th e produ ct within the ter ms stated above. HONEYWELL SHALL N OT BE LIABLE FOR ANY
LOSS OR DAMAGE O F ANY KIND, INCLUDIN G ANY INCIDENTAL OR CON SEQUENTIAL DAMAGES RESULTING, DIRECTLY OR INDIRECT LY,
FROM ANY BREACH OF AN Y WARRANT Y, EXPRESS OR IMPLIED, OR ANY OTHER FAILURE O F THIS PRODUCT. Some stat es do not al low the
exclusi on or limitatio n of incidental o r consequenti al damag es, so th is limit ation may not appl y to you.
THIS WARRA NTY IS THE ONLY EXPRESS WAR RANT Y HONEY WELL MAKES ON THIS PRO DUCT. THE DUR ATION OF ANY IMPLIED
WARRANTIES, INCLUDING THE WAR RANTIES OF MERCHA NTABILITY AND FITNES S FOR A PARTICULAR PURPOSE, IS HEREBY LIMITED TO
THE ONE-YEAR DURATION OF T HIS WARRA NTY. Some st ates do not a llow lim itations on how l ong an imp lied war ranty l asts, so t he above limitat ion
may not app ly to you.
This warr anty gi ves you sp ecific legal rights, and you may have o ther rig hts whi ch vary from state to state.
If you have any q uestions concernin g this war ranty, please wri te Honey well Cus tomer Car e, 1985 Dou glas Dr. Gol den Valley, MN 55422 or c all 1-80 0468-1502.
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69-2567E FS — 01
Automation and Control Solutions
Honeywell International Inc.
1985 Douglas Drive North
Golden Valley, MN 55422
http://yourhome.honeywell.com
® U.S. Registered Trademark.
© 2011 Honeywell International Inc.
69-2567EFS—01 M.S. 07-11
Printed in U.S.A.