Gateway 7210 User Manual

7210 Server

System Manual

Contents

Preface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Conventions used in this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Getting additional information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

1 System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Standard features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Back panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Interior of system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

System board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Hot-plug backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Front panel board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2 System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Setting up the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Installing the outriggers and castors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Starting the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Understanding the Power-On Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Setting up the operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Turning off the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Resetting the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

3 Case Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Opening the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Opening the bezel door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Removing the front bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Removing the side panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Closing the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Replacing the side panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Replacing the front bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Closing the bezel door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

4 Replacing and Adding Internal Devices . . . . . . . . . . . . . . . . . . . . . . . . 31

Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Preparing to replace or add a drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Drive cabling information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Replacing the diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Replacing the optional boot drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Replacing a hot-plug drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Adding a hot-plug drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Replacing the CD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Adding additional 5.25-inch devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Replacing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Adding memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Replacing a processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Adding a processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Replacing an expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Adding an expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Power supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Replacing a redundant power supply module . . . . . . . . . . . . . . . . . . . . . . . . . .65

Replacing the redundant power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Replacing the PS/2 power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Replacing the back panel and hot-plug cage fans . . . . . . . . . . . . . . . . . . . . . . . . .72

Replacing the control panel board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Replacing the hot-plug backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

5 Using the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

About the BIOS Setup utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Updating the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Setting the system board jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

The CMOS Clear jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Password Clear jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Recovery Boot jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

BIOS Boot Block Write Enable jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

BMC Boot Block Write Enable jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

FRB Enable jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Intrusion Detection Enable jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

BMC Firmware Update jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

WOL Enable jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

6 Managing the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Avoiding power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Surge suppressors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Line conditioners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Uninterruptible power supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Maintain and manage your hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Hard drive maintenance utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Hard drive management practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Protecting the server against viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

System administration and control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Intel Server Control (ISC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

ManageX Event Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Direct Platform Control (DPC) Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

System security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

System recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Creating a startup diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Using your Server Companion CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

7 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Troubleshooting checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Verifying your configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Troubleshooting guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

CD problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Hard drive problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Memory and processor problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Modem problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Peripheral/Adapter problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Printer problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

System problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Video problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

A Safety, Regulatory, and Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

B System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

System I/O addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Memory map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Interrupts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

DMA usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

iii

Preface

Conventions used in this manual

Throughout this manual, you will see the following conventions:

Convention Description

ENTER Keyboard key names are printed in small capitals. C

TRL+ALT+DEL A plus sign means to press the keys at the same time.

Setup Commands to be entered, options to select, and messages that

appear on your monitor are printed in bold.

User’s Guide Names of publications are printed in italic. Viewpoint All references to front, rear, left, or right on the co mp uter are based

on the computer bein g in a norma l, upri ght pos ition , as v iewed fr om the front.

Important A note labeled important informs you of special

circumstances.

Caution A caution warns you of possible damage to equipment or

loss of data.

Warning A warning indicates the possibility of personal injury.

Conventions used in this manual v

Getting additional information

Log on to the Gateway technical support at www .gateway .com/suppo rt to find information about your system or other Gateway products. Some types of information you can access are:

■ Hardware driver and program u pdates

■ Technical tips

■ Service agreement information

■ Technical documents and component info rmation

■ Frequently asked questions (FAQs)

■ Documentation for per ipherals or optional co mponents

■ Online technical support

vi Preface

System Features

Standard features

■ As many as two Intel

Bus (FSB) in Slot 1 processor sockets

■ Four Dual Inline Memory Module (DIMM) sockets, that support up to

2.0 GB of PC100 Synchronous Dynamic Random Access Memory (SDRAM).

■ Intel 440GX chipset

■ Integrated Intel 82559 network controller providing 10/100 LAN support

■ Integrated Super Vector Graphics Array (SVGA) video support with 2 MB

of Synchronous Graphics RAM (SGRAM)

■ Six PCI slots and one ISA slot for expansion cards

■ ATX form factor system board and convertible tower/rack-mount chassis

■ One 3.5 inch 1.44 MB diskette drive, one CD drive , and at lea st one ha rd

drive

■ Integrated voltage regulator modules (VRMs) for both processors

■ Integrated Adaptec AIC 7896 dual function controller providing both

low-voltage differential (LVD) Ultra2 small computer systems interface (SCSI) and Ultra Wide single-ended (SE) SCSI supp ort

Pentium III processors with 100 MHz Front Side

■ Six drive ho t-plug cag e

■ Keyboard port (PS/2), mouse port (PS/2), two serial ports, parallel port,

video port, RJ-45 LAN port, and two Universa l Serial Bus (USB) ports

Standard features 1

Front panel

5.25” drive bay

Chassis lock

Power LED

Disk activity LED

Reserved LED PS 1 status LED PS 2 status LED

Reset button

Power button

Reserved

Hot-plug drive lock

Outriggers

Castors

5.25” drive bay

CD drive Diskette drive

Power supply alarm speake r reset Hot-plug drive activity LED

Hot-plug drive bay

Front panel door

Chassis lock that prevents unauthorized access to both the front panel controls and to the interior of the system by locking the front bezel onto the chassis.

Power LED that glows green whenever the system is turned on. The LED also flashes when the system is in sleep mode.

Disk activity LED that glows green whenever any of the hard disks is actively reading or writing data.

Reserved LED this LED is reserved for future use.

2 System Features

PS1 status LED that glows green when the first powe r supply mod ule in the redundant power supply is installed and working correctly. It flashes green if the power supply module fails or one of its power levels goes out of bounds. If the power supply module is not installed, this LED is off. The LED is only active on systems using the Redundant N+1 power supply.

PS2 status LED that glows green when the second power supply module in the redundant power supply is installed and working correctly . It flashes green if the power supply module fails or one of its power levels goes out of bounds. If the power supply module is not installed, this LED is off. The LED is only active on systems using the Redundant N+1 power supply.

System reset button is a recessed button that lets you reset the server if it has become nonresponsive.

Power button turns the ser ver on and off. In an ACPI-enabled operatin g system like Windows 2000, you can set the power button to enter sleep mode rather than turning the system off.

Reserved LEDs these LEDs are reserved for future use. Hot-plug driv e lock secures the drive in place to prevent unauthorized or

accidental removal. The outriggers provide support for the castors.

Castors let you roll the server around for ease of service.

5.25-inch drive bays ( 3) to let you install additional 5.25-inch devices such

as tape drives or an additio nal CD drive.

CD drive plays data or audio CDs Diskette d rive writes to and reads from 3.5-inch, 1.44 MB diskettes. Power alarm speaker reset disables the power supply alarm speaker. The

alarm is not cleared and the appropriate LED continues to fla sh until the failed power supply module is replaced. The alarm is only active on systems using the N+1 redundant power supply.

Hot-plug drive activity LED that indicates when the hot-plug drive immediately below it is reading or writing data.

Hot-plug driv es up to six hot-swappable hot-plug drives connected to a hot-plug backplane.

Front panel door covers the front panel controls to prevent unauthorized or accidental access.

Front panel 3

Back panel

Power connector

Power supply

cable clamp

Module power

switch

Keyboard po rt

Serial port A

Serial port B

USB ports

Video port

Power supply module

Module power switch

Power supply module LED

Power supply module

Redundant power supply

Mouse port

Parallel port

Network port

Expansion card slots

Expansion card retention clips

Module power swi tches (2) provide independent power control for e ach redundant power supply module.

Power supply modules (2) provide redundant power and hot-swap capability to power the server with minimal downtime.

Redundant power suppl y provides two hot-swappable power supply modules that can independently support the server’s power requirements.

4 System Features

Kensington lock slot

PS/2 power suppl y (not shown) provides sufficient power to r un the serve r at a reduced cost.

Mouse port connects a PS/2-compatible mouse. Parallel port connects a printer or other parallel device. Network port lets you connect to a network. The adjacent indicator LEDs

show LAN activity (yellow) and 100 Mbit speed (green). Expansion card slots (7) allow you to install up to four 32-bit, 33 MHz PCI

expansion cards, two 32-bit, 66 MHz PCI expansion cards, and one ISA expansio n card.

Expansion card retention clips (7) allow screwless retention of the expansion cards for ease of maintenance and installation.

Kensington lock slot lets you install a security cable and lock. Video por t connects the first (or only) monitor interface cable. The video

controller is integrated in the system board. USB ports connect external P lug-and-Play device s, such as printers and

pointing devices, that are automatically configured when they are plugged into the computer through one of these ports. USB keyboards and mice are not supported.

Serial ports (2) connect to serial devices. Keyboard port connects a PS/2-compatible keyboard. Power supply cable clamp secures the power supply cords so that they are

not accidentally pulled from the power supply. Power connector connects the computer power cord. The other end of the

power cord plugs into an AC outlet or power strip.

Back panel 5

Interior of system

Power supply Power supply fans

Back panel fan

System board

System board tray

Hot-plug cage fan

5.25-inch drive bays

3.25-inch drive bays

Hot-plug bays (Hot-plug cage)

Outriggers Castors

Hot-plug backplane

Power supply provides power to the system components. The redundant power supply provides hot-swap capability and fault tolerance.

Power supply fans (only available with redundant power supply) provid e cooling for the redundant power supply modules.

5.25-inch drive bays provide space for up to four 5.25-inch drives. A CD drive comes standard with the system and occupies one of the 5.25-inch drive bays.

3.25-inch drive bays support up to two 3.25-inch drives. A diskette drive comes standard with the system and occupies one 3.25-inch drive bay. A hard drive is typically installed in the second drive bay.

Hot-plug bays support up to six 1-inch high 3.25-inch SCA SCSI hard drives. Empty drive bays contain empty carriers to control airflow and EMC characteristics.

Outriggers provide support for the castors. Castors let you move the unit easily for maintenance and servicing.

6 System Features

Hot-plug backplane provides the control for the hot-plug drives. Hot-plug cage fan provides cooling for the hot-plug drives and other internal

components. System board tray supports the system board and makes it easier to remove

and install.

System board see “System board” on page 8. Back panel fan provides cooling for system board components and additional

cooling for the power supply.

Interior of system 7

System board

A Secondary processor fan connector B Secondary processor connector C Primary processor fan connector D Primary processor connector E DIMM slots (4) F Main power connector, 24-pin

8 System Features

Auxiliary power connector, 10-pin (not used)

G H ATX auxiliary power connector, 6-pin I Fan connector (not used) J Di skette drive connector K Primary IDE connector L Secondary IDE connector M AT X fr o nt pa n el c on ne c to r N Front panel connector, 16-pin O Battery P Isolated ser ver management (ISOL) intelligent management bus

(IMB) connector (not used)

Q Jumper J4J2 (BMC boot block write enable) R Jumper block (jumper J3J1) S Jumper block (jumper J2J1) T Fan connector (hot-plug drive bay fan) U Server monitor module (SMM) feature connector V Ultra wide SCSI connector W Ultra2 SCSI connector X Hard drive LED connector Y ISA connector Z Intelligent chassis management bus (ICMB) connector (not used)

AA Chassis intrusion connector (not used, chassis intrusion is

communicated through the front panel connector)

AB PCI 32-bit, 33 MHz connectors AC Fan connector (back panel fan) AD PCI 32-bit, 66 MHz connectors AE Wak e o n L AN j u mp e r

System board 9

AF Video connec tor AG Dual USB co nnectors AH RJ-45 Ethernet LAN connector and LEDs AI Serial Port A AJ Parallel port AK Serial port B AL Stacked key board and mouse ports

10 System Features

Hot-plug backplane

Back of the hot-plug backplane board

JP5: Delay start jumper

Power connector

SCSI connector

JP6: Termination jumper

JP5: Delay start jumper controls the spin-up sequence of the drives attached to the backplane. If you enable delay start, the drives spin up one at a time in order of their SCSI ID. If you disable delay start, all drives spin up simultaneously. Set the jumper according to the table below.

Position Description

On (default) Enables delay start Off Disables delay start

Hot-plug backplane 11

JP6: Termination jumper enables or disables termination for the backplane. The backplane is designed to occupy one end of the bus and is usually terminated. If you configure the SCSI bus so the backplane is not at the end of the bus, disable termination. Set the jumper according to the table below.

Position Description

On Termination is disabled Off (default) Termination is enabled

SCSI connector provides the point of connection for the SCSI cable from the RAID controller.

Power connector provides th e po i nt of connection f o r t he power cable from the power supp ly.

Front of the hot-plug backplane board

Drive activity LED (6)Reserved LED (6)

SCA SCSI drive connector (6)

Reserved LED (6) reserved for future use. Drive activity LED (6) glows green when the drive is actively reading or

writing data. SCA SCSI drive connector (6) provides the single point of connection for

the six SCA SCSI drives.

12 System Features

SCSI ID 1

SCSI ID 0

SCSI ID 2

SCSI ID 5

SCSI ID 4

SCSI ID 3

Front panel board

The front panel board supports the LEDs and buttons accessi ble from the front panel. The buttons and LEDs on the front panel board are shown and described below.

Power LED

Disk activity LED

Reserved LED

PS 1 status L ED

PS 2 status L ED

Reset button

NMI button

Chassis intrusion detection switch

Front panel connector

Power supply alarm speaker reset button

Power button

Power LED that glows green whenever the system is turned on. The LED also flashes when the system is in sleep mode.

Disk activity LED that glows green whenever any of the hard disks is actively reading or writing data.

Reserved LED this LED is reserved for future use. PS1 fault LED that flashes green whenever the first power supply module fails

or one of its power levels goes out of bounds. PS2 fault LED that flashes green whenever the second power supply module

fails or one of its power levels goes out of bounds. Reset button lets you reset the server if it has become nonresponsive.

Front panel board 13

Power button turns the ser ver on and off. In an ACPI-enabled operatin g system like Windows 2000, you can set the power button to enter sleep mode rather than turning the system off.

Power supply alar m speaker reset butt on disables the p ower supply alarm speaker. The alarm is not cleared and the appropriate LED continues to glow until the failed power supply module is replaced. The alarm is only active on systems using the N+1 redundant power supply.

NMI button allows a technician servicing the server to generate a non-maskable interrupt (NMI) to help debug server errors.

Chassis intrusion detection switch sends a message to the system management hardware logging an event when the front bezel is removed.

Front panel connector connects the controls on the front panel with the system board.

14 System Features

System Setup

Setting up the server

Use the instructions on the quick guide poster that came with the server to assemble the server.

You can prepare a safer working environment before assem bling the server by following these guidelines:

■ Use a clean, flat, and stable surface for the server. Allow at least 12 inches

at the rear of the computer for cabling and air circulation.

■ Obtain an adequately rated uninterruptible power supply (UPS). A UPS

protects against AC line spikes, power interruptions, and other power fluctuations that may damage the server.

■ Protect the server from extreme temperature and h umidity. Do not

expose it to direct sunlight, he ater ducts, or other he at-generating objects.

■ Keep the computer away from equipment that generates magnetic fields,

such as unshielded stereo speakers. Even a telephone placed too close to the computer may cause interference.

■ Plug the computer into a wall outlet, power strip, or uninterruptible

power supply (UPS). Make sure the power cords are secured in the power supply cable clamp on the back panel.

Important Keep the boxes and packing material. If you need to send

the computer to Gateway for repairs, you must use the original packaging or your warranty may be voided.

Setting up the server 15

Installing the outriggers and castors

The tower chassis is shipped with s mall rubber feet to prevent it from slipping and to minimize vibrations when the chassis is placed on a desktop. However, if you intend to place the chassis on the floor, you may find it easier to maintain the system if it has castors and can be rolled out for easier access.

To install the outriggers and castors:

1 Gently turn the chassis upside down, placing it on the top panel. 2 Align the outriggers and castors with the slots on the bottom panel of

the chassis.

16 System Setup

Place the tabs on the outriggers into the corresponding slots on the

bottom panel and slide the outriggers toward the ends of the chassis.

4 Carefully return the chassis to the upright position.

Starting the server

Before you start the server for the first time:

■ The redundant power supply is autosensing. It automatically determines

the voltage of the incoming power source and compensates accordingly. The optional PS/2 power supply has a voltage selector switch. Make sure that the voltage selector switch on the PS/2 power supply is set to the correct voltage for your area.

■ Make sure all cables are firmly connected to the proper ports on the back

panel of the computer.

Caution Electricity can flow from connected peripherals into the

system causing a shock. Make sure the server and peripherals are turned off and unplugged from the power outlet when you connect peripherals to the computer.

■ Make sure that both power supply modules in the redundant power

supply are turned on. (The PS/2 power supply does not need to be turned on separately.)

■ Make sure the computer and monitor are plugged into an AC outlet,

power strip, or UPS and that the power strip or U PS is turned on.

To start the system:

1 If you have connected the system components to a power strip or UPS,

make sure all the system components are turned off, then turn on the power strip or UPS.

2 Turn o n th e m o ni t o r. 3 Turn on the computer. Make sure the individual power buttons on the

power supply modules are turned on. The light-emitting diodes (LED) in the power button and on each power supply module are on when the power is on.

Starting the server 17

4 Turn on any other components connected to the computer, such as

speakers, a printer, or a scanner. If nothing happens when you turn on the system:

■ Make sure that the power cables are securely plugged in and that

the power strip or UPS (if you are using one) is plugged in and turned on.

■ Make sure the monitor is connected to the computer , plugg ed into

the power strip, AC outlet, or UPS, and turned on. You may also need to adjust the brightness and contrast controls on the monitor .

Understanding the Power-On Self-T est

When you turn on your computer, the power-on self-test (POST) routine checks the system memory and components. To see this information on the screen, press E count.

The system displays an error message if POST finds any problems. Write down any error messages that you see. If you continue to have problems, these error messages may help you or Gateway technical support diagnose the cause.

SC during POST . Press SPACEBAR to bypass the remaining memory

Setting up the operatin g system

The first time you start the server, the operating system takes a few minutes to set up.

Refer to your operating system documentation for specific questions regarding the operating system.

To complete the operating system setup:

1 Aft er the computer starts, the start-up wizard opens. Continue by clicki ng

Next.

2 Type the requested information in the appro priate text boxes. When yo u

have finished typing the information, continue by clicking

3 Cont inue following the instructions and selecting options in the start-up

wizard dialog boxes, clicking the wizard tells you to restart your computer.

18 System Setup

Next to move through the dialog boxes, until

Next.

If you need to return to the previous dialog box to change any of your

entries, click

Back.

5 Restart the server. The setup is complete.

Important For other operating systems, such as Windows® 2000 or

Novell softwar e manual.

Netware, refer to th e appropriate operat ing system

T urning off the server

Every time you turn off the server, shut down the operating system first. You may lose data if you do not follow the proper procedure.

To turn off the server in Windows NT:

1 Click Start, then select Shut down the computer?, then Shut Down. 2 Click OK. The operating system shuts down. When you see a message

It is now safe to turn off your computer, turn off the computer by

saying pressing the power button.

3 Turn off the monitor and peripherals.

Important For other operating systems, such as Windows 2000 or

Novell Netware, refer to th e ap prop riate operating system softwar e manual.

Warning When you turn the computer off, some electric current still

flows through it. Before opening the computer case or connecting or removing any peripherals, turn off the computer, then unplug the power cord.

Turning off the server 19

Resetting the server

If your computer does not respond to keyboard or mouse input, you may have to close programs that are not responding. If closing u nresponsive prog rams does not restore your computer to normal operation, you may have to reset the system.

To close unresponsive programs and reset the ser ver in Windows NT:

1 Press CTRL+ALT+DEL. A window opens that lets you close a program that

is not responding.

2 Click Tas k M a n a g er , then select the program that is not responding. 3 Close the program by clicking End Task. 4 If the computer does not respond, press the reset button to restart the

computer.

As a part of the regular startup process, a program to check the disk status runs automatically. When the checks are finished, Windows starts.

Important For other operating systems, such as Windows 2000 or

Novell Netware, refer to th e ap prop ria t e op era ting sy st em softwar e manual.

20 System Setup

Case Access

The Gateway 7210 Server is designed as a toolless chassis. None of the normal user-serviceable parts require a tool of any kind to remove, install, or replace. In some cases, where the pieces fit very tightly, a tool may make the job easier.

The various clips, tabs, thumbscrews, and other devices that allow toolless construction are color-coded in green to show you where they are. Most of these devices are either self-explanatory or very easy to figure out.

When in doubt, the steps and illustrations provided in thi s manual sh ow you the way to remove any device you may need to replace.

Preventing static electricity discharge

Before opening the computer case, follow these precautions to preven t damage from static electricity. When opening your computer case, always perform the following procedur e.

Caution Static electricity can permanently damage electronic

component s in your co mputer. Prevent el ectrosta tic damage to your computer by following static electricity precautions every time you open your computer case.

To prevent static electricity discharge:

1 Turn off the computer power. 2 Touch a bare metal surface on the back of the computer. 3 Unplug all power cords from AC outlets and disconnect the modem cable

(if installed).

Also follow these static electricity precautions:

■ Avoid static-causing surfaces such as plastic and packing foam in your

work area.

■ Remove the parts from their antistatic bags or containers only when you

are ready to use them. Do not lay parts on the outside of an antistatic bag or container because only the inside provides antistatic protection.

■ Always hold cards by their edges and their metal mounting brackets.

Avoid touching components on the cards and the edg e connectors that connect to expansion slots. Never slide cards or other parts over any surface.

22 Case Access

Opening the case

Important All references to front, back, left, or right on the computer

are based on the computer being in a normal, upright position, as viewed from the front.

The only components that are accessible from outside of the chassis are the front panel indicator lights. To access any of the removable media drives, the hot-plug drives, or the power and reset switches you must open the bezel door . To work on the internal components of the computer, you must open the chassis, which has two removable parts:

■ A bezel that covers the front of the chassis

■ A side panel that permits access to the interior of the case

Because the components inside the computer are extremely sensitive to static electricity, make sure you follow the precautions at the beginning of this chapter to avoid stati c electricity damage .

Only qualified personnel should open the system for maintenance. If you are qualified to maintain the system yourself, make sure you are properly grounded before opening the system chassis.

Warning Avoid exposure to dangerous electrical voltages and

moving parts by turnin g of f y our co mputer and unplu gging the power cord and modem cable (if installed) before removing the chassis cov er.

Opening the case 23

Opening the bezel door

The bezel door covers the removable media drives, the hot-plug drives, and the front panel controls. T o access these components, you must open the bezel door.

To open the bezel door:

1 If the bezel door is locked, unlock it. 2 Grip the bezel door handle next to the front panel indicator lights and

pull the door open.

Chassis lock

24 Case Access

Front panel door

Removing the front bezel

The locking front bezel provides secure access to the system co mponents. You must unlock and remove the front bezel before you c an remove the side panel and access the interior of the system.

To remove the front bezel:

1 Power down, turn off, and disconnect all power to the server. 2 Obs erve all safety and static electricity precautions, see “Preventing static

electricity discharge” on page 22.

3 Unlock the front bezel, if it is not already unlocked. 4 Press the tabs at the sides of the bezel and pull the top of the bezel away

from the server.

5 Lift the bezel away from the chassis.

Opening the case 25

Removing the side panel

The side panel cannot be removed unless the front bezel has already been removed. The side panel provides access to all of the internal components of the server.

To remove the side panel:

1 Turn off the computer and disc onnect all power cords. 2 Obs erve all safety and static electricity precautions, see “Preventing static

electricity discharge” on page 22.

3 Remove the front bezel as described in “Removing the front bezel” on

page 25.

4 Loosen the three thumbscrews from the left side of the front panel.

5 Slide the side panel to the front, disengaging the retaining tabs on the

top edge of the panel from the top of the chassis.

6 Lift the panel out and away from the chassis.

26 Case Access

Thumbscrew

Closing the case

Close the chassis as soon as you finish installing or removing components so that dust and dirt do not collect inside the computer.

Replacing the side panel

Closing the side panel covers the internal components. You must close the side panel and replace the front bezel before you can operate th e server. If you do not, a system intrusion event is logged by the system management hardware. Be careful not to pinch any cables in the panel as you replace it.

To replace the side panel:

1 Hold the side panel at an angle to the chassis and 3/4-inch forward.

Engage the retaining tabs on the bottom edge of the panel with the slots at the bottom edge of the chassis.

2 Swing the top of the panel toward the chassis, engaging the retaining

tabs on the top edge of the side panel with the slots on the chassis.

3 Slide the panel toward the back of the chassis 3/4-inch, securing it in

place.

Closing the case 27

4 Tighten the thumbscrews.

28 Case Access

Replacing the front bezel

Once the side panel is in place, you must replace the bezel to operate the server. If the server is run without the bezel installed, a chassis intrusion ev ent is logged by the system management hardware.

To replace the front bezel:

1 Holding the bezel at an angle to the front of the chassis, place the hinge

slot on the bottom of the bezel over the flange on the bottom edge of the chassis.

2 Swi ng the top of the bezel toward the chassis until the retaining tabs snap

into place.

3 Lock the front panel lock, if necessary.

Closing the case 29

Closing the bezel door

Close the bezel door to prevent accidental or unauthorized ac cess to the server controls, hot-plug drives , and removable media dri ves.

To close the bezel door:

1 Swing the bezel door to the left and press it firmly into place.

2 Lock it if necessary.

30 Case Access

Replacing and Adding Internal Devices

When in doubt, the steps and illustrations provided in thi s manual sh ow you the way to remove any device you may need to replace.

Drives

There are several types of drives and similar devices that can be installed in the server. All drives are easy to install and require no tools to replace.

Preparing to replace or add a drive

One 3.5-inch diskette drive, one 3.5-inch hot-plug hard drive, and one CD drive are included with the computer. You can add additional drives of the following types:

■ 1-inch high, 3.5-inch hot-plug drives.

■ Half-height 3.5-inch hard drives - The system board has two IDE

connectors that support as many as two drives each. IDE drives include the IDE CD drive.

■ Half-height 5.25-inch devices.

As you prepare to install drives, keep the following in mind:

■ If you remove a drive, place it in an antistatic bag or container.

■ Before you install a drive, see the drive documentation for information

on configuring the drive, setting any jumpers on the driv e, and attaching cables to the drive.

■ If you are installing a drive that uses an add-in controller, install the

expansion card before you install the drive.

■ IDE hard drives can be configured as single, master, or slave. IDE

CD drives can be configured as master or slave. Co nfigure the drives by using the drive-select jumpers located on the drives.

■ If only one drive is attached to a controller cable, configure the drive as

single if it is a hard drive or master if it is a CD-ROM drive. If two drives of any type are attached to the cable, configure one as master and one as slave.

■ You may need to configure the drives you install using the BIOS Setup

utility. Select F2 at start up to open the BIOS Setup utility.

32 Replacing and Adding Internal Devices

Drive cabling information

The system includes five different types of drive cables. Each drive cable is clearly labeled, indicating the cable type and showing which end to connect to the appropriate connector on the system board and which end to connect to the drive.

■ Use the diskette drive connector cable to connect the diskette drive.

■ Use the standard IDE conn ector cable to connect IDE de vices such as

CD drives and standar d IDE hard drives.

■ Use the IDE DMA-66 cable to connect DMA-66-compatible hard drives.

■ Use the SCSI SE cable to connect single-ended SCSI devices. This cable

requires termination, either on the device or as a plug-in terminator on the cable.

■ Use the SCSI LVD cable to connect the hot-plug backplane to the

integrated SCSI controller on the system board.

Replacing the diskette drive

The diskette drive is near the bottom of the stack of drive bays. If the diskette drive included with the system fails, replace the drive.

To replace the diskette drive:

1 Turn off the system and disconnect the power cord and all other external

peripheral de vices.

2 Open the case. (See “Opening the case” on page 23 and “Preventing static

electricity discharge” on page 22.)

3 Locate the 3.5-inch diskette drive. 4 Remove the power and data cables from the back of the drive, noting

their locations and orientations. (Y ou will reconnect these cables after you install the new drive.)

The 3.5-inch diskette drive is secured in the chassis by a set of removable rails. The rails let the drive slide into and out of the guides in the front bay.

Drives 33

5 Disengage the rail locking tabs by pressing in on both front rail

extensions, then move the drive slightly out of the bay by pushing on the back of the drive.

6 Pull the drive out of the chassis. 7 Remove the ra ils on both side s of the driv e and sna p them onto the new

drive in the same positions. The rails are labeled. Make sure the front rail extensions are towards the front of the drive.

Important The rails on the 3.5-inch diskette drive are different from

those on the hard drive and the CD drive. Make sure you install the correct ra ils on each d rive.

8 Align the rails with the appropriate open bay, then slide the drive into

the bay until the locking tabs snap into place.

9 Connect the power and data cables, making sure the cables are in their

original positions. (See your drive documentation for proper drive jumper settings and cable orien tation.)

10 Close the case. (See “Closing the case” on page 27.)

11 Reconnect the power cord and all other external peripheral devices, then

turn on the system.

34 Replacing and Adding Internal Devices

Replacing the optional boot drive

An optional IDE hard drive can be shipped with the server. This drive is mounted at the bottom of the drive stack accessible from the front of the chassis.

To replace the optional boot drive:

1 Turn off the system and disconnect the power cord and all other external

peripheral de vices.

2 Open the case. (See “Opening the case” on page 23 and “Preventing static

electricity discharge” on page 22.)

3 Locate the 3.5-inch hard drive at the bottom of the drive stack. 4 Remove the power and data cables from the hard drive. 5 Grip the mounting rails firmly with thumb and index finger and pull

the drive carefully straight out of the drive stack.

6 Remove the mounting rails from the hard drive. 7 Place the old drive in an antistatic bag or container, then place the new

hard drive on a static-free surface with the top up and the connectors facing you.

Drives 35

8 Install the two drive mounting rails to the new hard drive, making sure

the front rail extensions are towards the front o f the device. The rails a re labeled.

9 Align the rails with the open bay at the bottom of the drive stack, then

slide the drive into the stack until the locking tabs snap i nto place (make sure that the data and power connectors o n the drive face the inside of the server).

10 Connect the power and data cables to the drive. (See the drive

documentation for proper cable orientation.)

11 Close the case. (See “Closing the case” on page 27.)

12 R econnect the power cord and all other external peripheral devices, then

turn on the system.

36 Replacing and Adding Internal Devices

Replacing a hot-plug drive

The hot-plug drives are located at the bottom of the front panel. The hot-plug bay supports as many as six 1-inch high 3.5-inch SCA-II SCSI hard drives.

The hot-plug drives are assigned SCSI ID numbers by the hot-plug backplane with the drive at the far left side of the hot-plug bay assigned SCSI ID 0. The backplane assigns SCSI IDs to the other drives in order up to SCSI ID 5 at the far right side of the hot-plug bay.

Important Gateway tests and verifie s the operatio n and compati bility

of the drives we sell. Addit ional or replacement drive s must conform to Gateway standards, especially in a RAID or mission-critical environment.

SCSI ID 0 SCSI ID 1 SCSI ID 2 SCSI ID 3 SCSI ID 4 SCSI ID 5

Install drive in the left-most drive bay first and in increasing order by SCSI ID number thereafter.

Drives 37

To replace a failed drive:

1 Before you remove the failed drive, use the appropriate software and

utilities installed on the system to stop all activity on the failed drive. Instructions for using the software are provided by the software manufacturer.

2 Use the utilities to determine which drive needs to be replaced. 3 If the drive carrier is locked, use the hex key to unlock the carrier . Locked

drive carriers show a red flag in the slot on the carrier handle.

4 Remove the drive from the drive bay by pressing down on the carrier

handle and rotating the handle out and down from the front of the server .

38 Replacing and Adding Internal Devices

Continue pulling outward until the drive is entirely out of the system.

Drives 39

6 Remove the four screws that secure the drive to the carrier, then remove

the drive.

7 Install the new drive in the carrier using the four screws you removed

in Step 6.

8 Align the drive rails with the slots at the top and bottom of the drive

bay. Leave the handle in the down po sition.

9 Push the drive all of the way into the drive bay until the handle starts

to close because of contact with the front of the chassis. Make sure the hooks on the bottom of the handle latch over the edge of the drive bay and firmly close the handle.

10 Lock the drive carrier with the hex key.

40 Replacing and Adding Internal Devices

Run any necessary utilities to inform the system that the new drive is

installed and ready for use. See the utility software documentation for details.

Adding a hot-plug drive

The hot-plug drives are located at the bottom of the front panel. The hot-plug bay supports up to six 1-inch high 3.5-inch SCA LVD SCSI hard drives.

SCSI ID 0 SCSI ID 1 SCSI ID 2 SCSI ID 3 SCSI ID 4 SCSI ID 5

Install drive in the left-most drive bay first and in increasing order by SCSI ID number thereafter.

Drives 41

Removing an empty drive carri er

If the system ships with less than six drives installed, the empty drive bays contain drive carriers. To remove a drive carrier, follow the instructions to remove a drive in “Replacing a hot-plug drive ” on page 37.

Purchase additional SCSI drives through your Gateway sales representative. Specify the system into which you will install the drive to ensure that the correct drive is delivered.

Important Gateway tests and verifie s the operatio n and compati bility

of the drives we sell. Addit ional or replacement drive s must conform to Gateway standards, especially in a RAID or mission-critical environment.

If you need to replace an empty drive carrier in the system, make sure it slides straight into place until the plastic handle begi ns to move upward, then close the handle.

To remove an empty drive carrier:

1 If the drive carrier is locked, use the hex key to unlock the carrier . Locked

drive carriers show a red flag in the slot on the carrier handle.

2 Remove the drive carrier from the drive bay by pressing down on the

carrier handle and rotating the handle out and down from the front of the server.

42 Replacing and Adding Internal Devices

Continue pulling outward until the drive carrier is entirely out of the

system.

Drives 43

Installing a SCSI drive in the ser ver

You do not need to configure individual drives before you install them in the server.

To install a SCSI drive in the server:

1 Remove the empty drive carrier as described in “Removing an empty

drive carrier” on page 42.

2 Remove the four screws that secure the support bracket and front

assembly to the rails. The two screws that secure the front assembly are threaded through small nuts. The nuts are not used when you install a drive.

Nuts

Front

assembly

Support

bracket

44 Replacing and Adding Internal Devices

Rails

Install the drive into the carrier using the four screws you removed in

Step 2.

4 Ali gn the drive rails with th e slots at the top and botto m of the drive b ay.

Drives 45

5 Leave the handle down and push the drive all of the way into the drive

bay until the handle begins to close because of contact with the front edge of the server.

6 Make sure the hooks on the bottom of the handle latch over the edge

of the drive bay, then firmly close the handle.

7 Secure the drive by locking the drive carrier with the hex key.

Replacing the CD drive

The CD drive is located in on e of the 5.25-inch driv e bays at the top of the drive stack in the front of the chassis.

To replace the CD drive:

1 Turn off the system and disconnect the power cord and all other external

peripheral de vices.

2 Open the case. (See “Opening the case” on page 23 and “Preventing static

electricity discharge” on page 22.)

3 Locate the 5.25-inch CD drive.

46 Replacing and Adding Internal Devices

Remove the power and data cables from the back of the drive, noting

their locations and orientations. (Y ou will reconnect these cables after you install the new drive.)

5 Disengage the rail locking tabs by pressing in on both front rail

extensions, then move the drive slightly out of the bay by pushing on the back of the drive.

6 Pull the drive out of the chassis.

7 Remove the ra ils on both side s of the driv e and sna p them onto the new

drive in the same positions. The rails are labeled. Make sure the front rail extensions are towards the front of the drive.

Important The rails on the CD drive are different from those on the

3.5-inch drives. Make sure you install the correct rails on the CD drive.

8 Align the rails with the open bay, then slide the drive into the bay until

the locking tabs snap into place .

9 Connect the power and data cables, making sure the cables are in their

original positions. (See your drive documentation for proper cable orientation.)

10 Close the case. (See “Closing the case” on page 27.) 11 Reconnect the power cord and all other external peripheral devices, then

turn on the system.

Drives 47

Adding additional 5.25-inch devices

You can use the three additional, externally accessible 5.25-inch drive bays to install additional 5.25-inch devices such as a CD writer or a tape backup drive. Use the rails from the exi sting filler t rays to i nstall new driv es. You may need to purchase an addit ional cable of suffici ent length to connec t the existing devices and the new device to the connector on the system board.

To install an additional 5.25-inch device:

1 Turn off the system and disconnect the power cord and all other external

peripheral de vices.

2 Open the case. (See “Opening the case” on page 23 and “Preventing static

electricity discharge” on page 22.)

3 Remove the filler tray from the front of the drive bay, by pressing in on

both front rail extensions, then move the tray slightly out of the bay by pushing on the back of the tray.

Caution The server was designed to adhere to electromagnetic

interference requirements and the tray is an integral part of the system. Installing an approved device should continue to maintain those st andards. I f you remo ve the device you must reinstall the tray.

4 Snap the rails onto the drive, making sure the front rail extensions are

towards the front of the device. The rails are labeled.

5 Ali gn the rails with the bay, and slide the drive into the chassis until the

locking tabs snap into place.

48 Replacing and Adding Internal Devices

Connect the power and data cables, making sure the cables are in their

original positions. (See the drive documentation for proper cable orientations.)

7 Close the case. (See “Closing the case” on page 27.) 8 Reconnect the power cord and all other external peripheral devices, then

turn on the system.

9 Run the configuration software, if required.

Drives 49

Memory

Four DIMM sockets on the system board support up to 2.0 Gigabytes (GB) of PC/100 SDRAM.

Replacing memory

The DRAM DIMMs supported by the system board conform to the fo llowing standards:

■ 64 MB, 128 MB, 256 MB, and 512 MB ECC DIMMs

■ PC/100-compliant, unbuffered, ECC SDRAM

■ 64 MB minimum system memory

■ 2.0 GB maximum system memory

When you select and install DIMMs, keep the following in mind:

■ Registered DIMMs should not be combined with unbuffered DIMMs

■ Memory should be added in order, from DIMM 1 to DIMM 4.

■ There can be no empty slots between installed DIMMs.

■ No jumper settings are required for the memory size or type because the

BIOS automatically detects this information.

To replace DIMMs:

1 Turn off the system and disconnect the power cord and all other external

peripheral de vices.

2 Open the case. (See “Opening the case” on page 23 and “Preventing static

electricity discharge” on page 22.)

3 Pull open the socket clamps on each side of the DIMM socket, then lift

the DIMM out of the socket. Store the DIMM in an anti-static container.

50 Replacing and Adding Internal Devices

Insert the new DIMM into the socket and align the two notches in the

DIMM with the two notches in the DIMM socket.

5 Gently press th e DIMM into the socket until it is firmly sea ted. Inserting

the DIMM automatically locks the socket clamps on each end of the DIMM.

6 Close the case. (See “Closing the case” on page 27.) 7 Reconnect the peripherals and the power cord, then turn on the system .

Memory 51

Adding memory

The DRAM DIMMs supported by the server board conform to the following standards:

■ 64 MB, 128 MB, 256 MB, and 512 MB ECC DIMMs

■ PC/100-compliant, unbuffered, ECC SDRAM

■ 64 MB minimum system memory

■ 2.0 GB maximum system memory

When you select and install DIMMs, keep the following in mind:

■ Registered DIMMs should not be combined with unbuffered DIMMs

■ Memory should be added in order, from DIMM 1 to DIMM 4.

■ There can be no empty slots between installed DIMMs.

■ No jumper settings are required for the memory size or type because the

BIOS automatically detects this information.

To add DIMMs:

1 Turn off the system and disconnect the power cord and all other external

peripheral de vices.

2 Open the case. (See “Opening the case” on page 23 and “Preventing static

electricity discharge” on page 22.)

3 Pull open the socket clamps on each side of the DIMM socket. 4 Insert the new DIMM into the socket and align the two notches in the

DIMM with the two notches in the DIMM socket.

52 Replacing and Adding Internal Devices

Gently press the DIMM into the socket until it is firmly seated. Inserting

the DIMM automatically locks the socket clamps on each end of the DIMM.

6 Close the case. (See “Closing the case” on page 27.) 7 Reconnect the peripherals and the power cord, then turn on the system .

Processors

The system is compatible with the Intel® Pentium® III 600 MHz and faster processors with 100 MHz front-side bus (FSB). As many as two processors may be installed in the system. The voltage regulator modules for both processors are built into the system board and you do not need to install additional VRMs.

Replacing a processor

When replacing a processor, order a processor upgrade kit from Gateway. The kit includes the processor, a fansink or heatsink, and a disposable grounding wrist strap.

Caution A heatsink or fa nsink must be inst alled o n each process or.

Installing a processor without a heatsink or fansink could result in damage to, or failure of, the processor.

To replace a processor:

1 Turn off the syst em and disconnect the power cord and a ll external

peripheral de vices.

2 Open the case by following the instructions on page 23. (See “Preventing

static electricity discharge” on page 22.)

3 Disconnect the processor fan cable from the processor fan connector on

the system board.

4 Place the head of a flat-bladed screwdriver behind the tab on one side

of the processor retention bracket holding the processor to be removed.

Processors 53

5 Push the handle of the screwdriver toward the processor. When the tab

that locks the processor in place opens, lift up slightly on the side of the processor.

6 Repeat the previous two steps for the other side of the processor. 7 Pull the processor up and out of the slot.

54 Replacing and Adding Internal Devices

Align the new processor with the processor slot (note that the processor

slot is keyed so the processor can only be installed one way) and press firmly to install it.

9 Reco nnect the processor fan cable to the processor fan connector on the

system board.

10 Close the case. (See “Closing the case” on page 27.) 11 Reconnect the power cord and all other cords you removed, then turn

on the system.

Important Gateway recommends that you run a processor retest from

the BIOS Setup utility whenever you replace or add a processor.

Processors 55

Adding a processor

The system is compatible with the Intel® Pentium® III 600 MHz and faster processors with 100 MHz front-side bus (FS B). As many as two processors may be installed in the system. The second processor must match the first processor in speed or the system functions at the speed of the slowest processor.

When adding a second processor order a processor upgrade kit from Gateway . The kit includes the processor, a fansink or heatsink, and a disposable grounding wrist strap.

Caution You must install a heatsink or fansink on each processor.

Installing a processor without a heatsink or fansink could result in damage to, or failure of, the processor.

To add a second processor:

1 Turn off the syst em and disconnect the power cord and a ll external

peripheral de vices.

2 Open the case. (See “Opening the case” on page 23 and “Preventing static

electricity discharge” on page 22.)

3 Remove the terminator card from the second processor slot to make room

for the additional processor.

56 Replacing and Adding Internal Devices

Align the new processor with the processor slot. Note that the processor

slot is keyed so the processor can only be installed one way. Press it firmly to install it.

5 Connect the processor fan cable to the second processor fan connector

on the system board (See “System board” on page 8 for location).

6 Close the case. (See “Closing the case” on page 27.) 7 Reconnect the power cord and all other cords you removed, then turn

on the system.

Important Gateway recommends that you run a processor retest from

the BIOS Setup utility whenever you replace or add a processor.

Processors 57

Replacing the battery

The battery provides power for the system real-time clock and CMOS memory , which holds the system configuration information.

If your battery is failing you may notice the server clock slowing down and giving you the incorrect time.

Open the BIOS Setup utility and write down all the values in the various menus before replacing the battery . Replacing the battery resets the BIOS Setup utility to its default values.

Warning Danger of explosion if battery is incorrectly replaced.

Replace only with the same or equivalent type recommended by manufacturer.

Dispose of used batteries according to manufacturer’s instructions.

Warnung Explosionsgefahr bel falsch eingebautter batterie.

Ersetzen der batterien nu r mit batterien de s gleichen typs oder mit batterien vom hersteller empfohlenen typs.

Entsorgen gebrauchter batterien entsprechned herstellerangaben.

Attention Il y a danger d’explosion s’il y a replacement incorrect de

la batteri e. Remplacer uniquement avec une batterie du même type

ou d’un type équivalent reco mmandé par le constructeur. Mettre au rebut les batteries usagées conformément aux

instructions du fabricant.

To replace the battery:

1 Restart the computer and start the BIOS Setup utility. 2 Write down the CMOS values from each tab in the BIOS Setup utility so

you can reenter them after you replace the battery . For more information about the BIOS Setup utility, see “About the BIOS Setup utility” on page 83.

58 Replacing and Adding Internal Devices

Turn off the computer, disconnect the power cord and all external

peripheral de vices.

4 Open the case by following the instructions on page 23. (See “Preventing

static electricity discharge” on page 22.)

5 Locate the battery on the system board (see “System board” on page 8).

The battery is circular and has the positive pole mark (+) on the top.

6 Usi ng a small, flat-bladed screwdriver, carefully remove the battery from

its socket on the system board.

7 Press the new battery in the socket with the positive pole up. Be sure you

have pressed the battery down far enough for it to contact the base of the socket (it should snap into place).

8 Close the case, as described in “Closing the case” on page 27. 9 Reconnect the peripherals and the power cord, then turn on the system .

10 If the CMOS data is no t correct, change the information in the BIOS Setup

utility using the data you recorded in Step 2.

Tr oubleshooting the battery installati on

If you have problems after installing the new battery, tr y each of the items listed below, restarting the computer after each try.

■ Tu rn off the c omputer and make sure that all exterior cables a re attached

and secured to the correct co nnectors.

■ Make sure that all power switches are on. If the computer is plugged i nto

a power strip or surge protector, make sure it is turned on also.

■ Enter the BIOS Setup utility and compare the settings on the screen with

your notes or the system hardware manuals. Correct any discrepancies.

Replacing the battery 59

■ Turn off the computer, remove the cover, and make sure that all cables

inside the case are attached securely. Also, make sure that the colored cable edges are aligned c orrectly and that the conn ectors did not miss any pins. Disconnect and reconnect the cables. Close the case as described in “Closing the case” on page 27, reconnect the modem and power cords, then turn on the computer.

■ Tu rn off the computer, remove the cover and, if you have the proper test

equipment, make sure that the new battery has power. (Although unlikely, your new battery may be defective.) Close the case as described in “Closing the case” on page 27, reconnect the power cord, then turn on the computer.

60 Replacing and Adding Internal Devices

Expansion cards

The server has seven expansion slots on the system board that may be used for a variety of expansion cards. Four slots support 32-bit, 33 MHz PCI cards, two slots support 32-bit, 66 MHz PCI cards, and one sl ot supports an ISA card. All slots support the installation of full-length cards.

Replacing an expansion card

To replace an expansion card:

1 Set any jumpers and switches on the replacement card, if required in the

card instructions.

2 Turn off the computer, disconnect the power cord and all external

peripheral de vices.

3 Open the case. (See “Opening the case” on page 23 and “Preventing static

electricity discharge” on page 22.)

4 Disconnect any cables attached to the c ard. 5 Remove the existing card by pressing gently on the expansion card

retention clip and sliding the retention clip back thro ugh the back pa nel and pressing upwards on the card guide release tab (for full-length expansion cards).

Important The card guide release tab is held in place du ring shipping

by a cotter pin. Remove the cotter pin before moving the release tab. You can replace the cotter pin or leave it out.

6 Pull the card out of the slot.

Expansion cards 61

Expansion card retention c lip

Card guide release tab

7 Place the replacement card in the slot and press it firmly into the

connector.

8 Once the card is securely placed, slide the card guide release tab down

again (for full-length expansion cards) and press the expansion card retention clip through the back panel until it clicks into place to secure the card.

9 Conn ect any cables to the card (see card documentat ion for proper cable

orientation).

10 Close the case. (See “Closing the case” on page 27.)

11 Reconnect the peripherals and th e power cor d, then turn on the system .

Y ou may need to reconfigure the server after replacing an expansion card. You may also need to install upgrade software that came with the card. Check the card documentation for additional information.

62 Replacing and Adding Internal Devices

Adding an expansion card

To add an expansion card:

1 Set any jumpers and switches on the card, if required in the card

instructions.

2 Turn off the computer, disconnect the power cord and all external

peripheral de vices.

3 Open the case. (See “Opening the case” on page 23 and “Preventing static

electricity discharge” on page 22.)

4 Locate an available slot and remove the slot cover by pressing the

expansion card retention clip back through the back panel.

5 Pull out the slot cover. 6 Press the card guide release tab upward to release the cards and allow the

new card to be inserted into the card guide (for full-length expansion cards).

Important The card guide release tab is held in place du ring shipping

by a cotter pin. Remove the cotter pin before moving the release tab. You can replace the cotter pin or leave it out.

7 Insert the bottom edge of the expansion card (the keyed edge with the

contacts) into the slot on the system board and push in firmly to seat the card.

Expansion cards 63

Expansion card retention clip

Card guide release tab

8 Once the card is securely placed, slide the card guide release tab down

again (for full-length expansion cards) and press the expansion card retention clip through the back panel until it clicks into place to secure the card.

9 Conn ect any cables to the card (see card documentat ion for proper cable

orientation).

10 Close the case. (See “Closing the case” on page 27.)

11 Reconnect the peripherals and th e power cor d, then turn on the system .

Y ou may need to reconfigure the server after installing some expansion cards. Y ou ma y also need to install softwa re that came with the card. Check the card documentation for additional information.

64 Replacing and Adding Internal Devices

Power supplies

The Gateway 7210 Server supports two power supplies. The basic model uses a single power supply of the same size and type as those used in most desktop PCs. The optional upgrade provides an N+1 redund ant power supply that offers fault tolerance and hot-swap capability . This section describes replacing both power supplies and also describes the procedure for hot-swapping a power supply modul e in the N+1 redun dant power supply.

Replacing a redundant power supply module

The redundant power supply offers fault tolerance and hot-swap capabilities. If one of the two modules fails, the other module can support the system while the failed module is replaced. A failed module is indicated by an audible alarm and the corresponding power supply status LED will begin to flash. S ee “Front panel” on page 2 for the location and complete information on the function of the power supply status LEDs. You do not have to turn off the system to replace the failed module.

To replace a failed power supply module:

1 Determine which power supply module has failed. The module power

LED turns off when the module fails.

2 Loosen the t humbscrew that secures the power supply module to the back

panel.

Power supplies 65

3 Press the locking tab toward the center of the module while carefully

pulling the failed module out of the power supply.

Locking tab

Thumbscrew

4 Carefully insert the new power supply module into the vacant slot,

pressing firmly to seat the connector at the back.

5 Tighten the thumbscrew to secure the new module in position.

66 Replacing and Adding Internal Devices

Replacing the redundant power supp ly

The redundant power supply offers fault tolerance and hot-swap capabilities. However, if the power distribution board at the base of the power supply or some other shared component fails, the entire power supply and its housing must be replaced. A failure of a shared component is indicated by both power supply status LEDs flashing and an audible alarm, or the system will fail to power up.

To replace the redundant power supply:

1 Turn off th e system and disconnect the power cord an d all peripherals. 2 Open the case. (See “Opening the case” on page 23 and “Preventing static

electricity discharge” on page 22.)

3 Disconnect the power supply connectors from all internal devices,

including the 3.5-inch diskette drive, the CD drive, and all hard drives.

4 Disc onnect the main and auxiliary power supply signal connectors from

the system board, by pressing on the tab to release the connector, then gently pull the connector from the board.

Power supplies 67

5 While supporting the power supply by the handle with one hand, remove

the screws securing the power supply to the back panel.

Handle

6 Carefully lift the power supply out of the chassis using the handle

attached to the power supply. Move the power supply forward to clear the support bracket, then tilt the left side of the power supply down to clear the side cover mounting rail as you pull it out.

7 Make sure tha t the new power supply matches the one you removed. The

mounting holes should line up correctly, and the specifications and power output connectors should be the same.

68 Replacing and Adding Internal Devices

Place the new power supply in the proper position in the chassis and line

up the mounting holes with the holes in the chassis.

Handle

9 Replace the screws securing the power supply to the back panel.

10 Reconnect the power connectors to the system board and to all internal

devices.

11 Close the case. (See “Closing the case” on page 27.) 12 R econnect the power cord and all external peripherals, then turn on the

system.

Power supplies 69

Replacing the PS/2 power supply

The PS/2 power supply does not support fault tolerance or hot-swapping. If the power supply fails, you must replace it.

To replace the PS/2 power supply:

1 Turn off th e system and disconnect the power cord an d all peripherals. 2 Open the case. (See “Opening the case” on page 23 and “Preventing static

electricity discharge” on page 22.)

3 Disconnect the power supply connectors from all internal devices,

including the 3.5-inch diskette drive, the CD drive, and all hard drives.

4 Disconnect the main power supply connector to the system board, by

pressing on the tab to release the connector, then gently pull the connector from the board.

5 While supporting the power supply with one hand, remove the screws

securing the power supply to the back panel and the top panel.

70 Replacing and Adding Internal Devices

Carefully lift the power supply out of the chassis, moving it forward to

clear the support bracket and dropping it down slightly to clear the side mounting rail.

7 Make sure tha t the new power supply matches the one you removed. The

mounting holes should line up correctly, and the specifications and power output connectors should be the same.

8 Plac e the new power supply in the proper position in the chassis and line

up the mounting holes with the holes in the chassis.

9 Replace the screws securing the power supply to the back panel and top

panel.

10 Reconnect the power connectors to the system board and to all internal

devices.

11 Close the case. (See “Closing the case” on page 27.) 12 R econnect the power cord and all external peripherals, then turn on the

system.

Power supplies 71

Replacing the back panel and hot-plug cage fans

The back panel fan is located below the power supply on the back panel. The hot-plug cage fan is located behind the hot-plug cage, between the hot-plug cage and the system board. See the illustration on pag e 6 for more information.

To remove the back panel fan:

1 Turn off th e system and disconnect the power cord an d external

peripherals.

2 Open the case. (See “Opening the case” on page 23 and “Preventing static

electricity discharge” on page 22.)

3 Depress the two locking tabs on the fan bracket, then disengage the two

retaining tabs from the back panel of the chassis.

72 Replacing and Adding Internal Devices

Carefully remove the fan from the chassis.

4 5 Disconnect the fan power cable from the connector on the system board.

Note the connector it was attached to.

6 Place the new fan bracket unit into the chassis by engaging the two

retaining tabs with the tabs on the back panel of the chassis and the release tabs with the slots in the back panel.

7 Connect the fan power cable to the appropriate connector on the system

board.

8 Close the case. (See “Closing the case” on page 27.) 9 Reconnect the power cord and external peripherals, then turn on the

system.

Replacing the back panel and hot-plug cage fans 73

Replacing the control panel board

The control panel board is mounted on the front of the chassis, behind the front bezel.

To replace the control panel board:

1 Turn off the syst em and disconnect the power cord and a ll external

peripherals.

2 Open the case. (See “Opening the case” on page 23 and “Preventing static

electricity discharge” on page 22.)

3 Disconnect the front panel connector from the control panel board. 4 Remove the screw that secures the board to the front of the chassis. 5 Lift the control panel board off of the hooks on the front panel and

remove it.

6 Inst all the new cont rol pa nel board by p la cing th e mounti ng slots of the

control panel board on the tabs on the front of the chassis, then slide the board down until it locks into place. Be careful to keep the front panel cable out of the way as you install the board.

7 Replace the screw you removed in Step 4.

74 Replacing and Adding Internal Devices

Plug the control panel cable into the connector on the control panel

board.

9 Close the case. (See “Closing the case” on page 27.)

10 R econnect the power cord and the external peripherals, then turn on the

system.

Replacing the hot-plug backplane

The six drive hot-plug backplane is at the back of the hot-plug drive cage. The backplane supports as many as six hot-swappable LVD SCSI drives. The backplane provides activity LEDs for each drive. If the backpla ne fails, you must replace it.

To replace the hot-plug backplane:

1 Turn off the syst em and disconnect the power cord and a ll external

peripheral de vices.

2 Open the case. (See “Opening the case” on page 23 and “Preventing static

electricity discharge” on page 22.)

3 Disconnect all cables to the hot-plug backplane, noting the connectors

so you can reconnect them after replacing the backplane.

4 Remove all hot-plug drives, being careful to note which drive was in

which slot.

5 Loosen the two captive thumbscrews that secure the backplane in the

bracket.

Replacing the hot-plug backplane 75

6 Pull the backplane out to the side of the chassis, then toward the back

of the system to remove it from the retention hooks.

7 Lift the backplane out of the chassis. 8 Set any jumpers on the new backplane that are required for your SCSI

configuration. (See “Hot-plug backplane” on page 11 for instructions.)

76 Replacing and Adding Internal Devices

Place the backplane onto the hot-plug cage bracket, making sure the

hooks on the bracket fit into the slots on the backplane.

10 When the backplane is securely in place, tighten the two captive

thumbscrews.

11 Reconnect all cables on the backplane to the correct con nectors. 12 Replace all hot-plug drives. Be careful to replace them in the same slots

that they were in before you removed them.

13 Close the case. (See “Closing the case” on page 27.) 14 Reconnect all peripherals and the power cord, then turn on the system.

Replacing the hot-plug backplane 77

Replacing the system board

The system board is the heart of the computer, which integrates the other elements of the system, such as the pro cessor, memory, storage, networking, and communications, and lets them operate in a coordinated and useful way.

Important All references to front, rear, left, or right on the computer

are based on the computer being in a normal, upright position, as viewed from the front.

To replace the system board:

1 Turn off the syst em and disconnect the power cord and a ll external

peripheral de vices.

2 Open the case. (See “Opening the case” on page 23 and “Preventing static

electricity discharge” on page 22.)

3 Place the chassis gently on its right side. 4 Remove all expansion cards from the system (see “Replacing an

expansion card” on page 61.)

5 Remove the back panel fan (see “Replacing the back panel and hot-plug

cage fans ” on page 7 2.)

6 Discon nect all cables from the system board, including the power cables

from the power supply. Note where the cables are connected.

78 Replacing and Adding Internal Devices

Loosen the retaining thumbscrew securing the board support tray to the

right side of the chassis.

Retaining thumbscrew

8 Slide the board support tray toward the front of the chassis slightly to

disengage it from the stand-off retention hooks.

Replacing the system board 79

9 Using the handle at the bottom of the board support tray, pull the back

edge of the system board (the edge against the back panel) out of the chassis.

10 Remove the system board from the support tray by removing the seven

screws and snapping it off of the two snap-on standoffs, then place the board in an anti-static bag or container.

11 Install the replacement system board on the tray.

80 Replacing and Adding Internal Devices

Holding the board support tray by the handles, place it in the chassis

right edge first as shown in the illustration below. Arrange the cables carefully to prevent tangling as you install the board and tray assembly.

13 Holding the board support tray in place, tighten the retaining screw on

the right edge of the board support tray.

14 Replace the back panel fan (see “Replacing the back panel and hot-plug

cage fans ” on page 7 2).

15 Replace any expansion cards that you removed in Step 4 (see “Replacing

an expansion card ” on page 61) .

16 Reconnect all cables on the system board to the correct connectors. 17 Close the case. (See “Closing the case” on page 27.) 18 Reconnect all peripherals and the power cord, then turn on the system.

Replacing the system board 81

82 Replacing and Adding Internal Devices

Using the BIOS Setup Utility

About the BIOS Setup utility

The server BIOS has a built-in setup utility that lets you configure several basic system characteristics. The settings are stored in battery-backed RAM and are retained even when the power is off.

Enter the BIOS Setup utility by restarting the computer , then pressing F2 when prompted during the startup process. The Main BIOS Setup utility screen opens. It may not look exactly like the screen shown below.

BIOS Setup Utility

Main Advanced Security Server Boot Exit

Item Specific Help

System Time: System Date:

Legacy Diskette A: Legacy Diskette B:

Hard Disk Pre-Delay:

Primary IDE Master:

Primary IDE Slave:

Secondary IDE Master:

Secondary IDE Slave:

Processor Settings:

[xx:xx:xx] [xx/xx/xxxx]

[ ] [ ]

[enabled] [auto]

[ ] [ ] [ ]

Language:

F1 Help

ESC Exit ←→ Select Menu ENTER Select > Sub-Menu F10 Save & Exit

↑↓ Select Item -/+ Change Values F9 Setup Defaults

[English (US)]

About the BIOS Setup utility 83

As you select items on the Main menu or in submenus, you see specific information related to the current selection in the Item Specific Help box.

The command bar shows the keystrokes necessary to access help, navigate through the menus, and perform other functions.

■ F1 opens the Help screen, providing general help for using the BIOS Setup

utility.

■ The ↑ (up arrow) and ↓ (down arrow) keys select items in the menu.

■ The ← (left arrow ) and → (right arrow) keys move you between the

menus.

■ ENTER either moves you to a submenu screen when a selected item is

preceded by > or activates a selected field.

■ ESC closes the screen you are in and returns you to the previous screen

or exits you from the BIOS Setup utility.

■ F9 opens a screen that lets you return all values to their default settings.

■ F10 opens a screen that lets you save all settings, then exit the BIOS Setup

utility.

The main screen has the following menu selections at the top of the screen:

■ Main gives you access to basic information and settings related to your

system hardware and configuration.

■ Advanced gives you access to information and settings for system

resources, hardware, and system configuration.

■ Security gives you access to settings related to system access passwords.

■ Server gives you access to information and options for server

management features.

■ Boot gives you access to information and settings for boot features and

boot sequences.

■ Exit gives you access to options for exiting the BIOS Setup utility.

Refer to the Help box on the right side of the BIOS Setup screens for information about menu items.

84 Using the BIOS Setup Utility

Updating the BIOS

If you need a new version of the BIOS, you can download the BIOS update from technical support on the Ga teway Web site (www.gateway.com) and install the new version from a diskette.

To update the BIOS you need to perform the following tasks in sequence:

■ Create a bootable diskette

■ Note the current BIOS settings

■ Create the BIOS update diskette

■ Update the BIOS

■ Restore the BIOS settings

Follow the detailed instructions for updating the BIOS that are included in the self-extracting file that you can download from the technical support area of Gateway’s Web site.

Important Whenever the BIOS is updated, the microcode table is returned

to the default setting. To update the table to the proper settings for your processor, you must run the MULOADER.EXE program, which is available from the same site where you obtain the BIOS update files.

Updating the BIOS 85

Setting the system board jumpers

The system board has three jumpers. Each of these jumpers has a specific function described in the sections below.

The CMOS Clear jumper

The CMOS Clear jumper on the system board (pins 1 through 3 of jumper J2J1) lets you clear all BIOS Setup settings. (See the figure on page 8 for the location of the jumper.)

The following table shows the settings required to perform this task. Make sure you turn off the computer and unplug the power cord before moving the jumper.

Mode Jumper

Setting

CMOS protect ed

Pins 1-2

Clear CMOS

Pins 2-3

Caution Moving the jumper while the power is on can damage the

server. Always turn off the server and unplug the power cord before changing the jumper.

Password Clear jumper

The Password Clear jumper on the system board (pins 5 through 7 of jumper J2J1) lets you clear the passwords. (See the figure on page 8 for the location of the jumper.)

Action When Set

Normal operation (default)

Causes computer to clear all BIOS settings and return to defaults

86 Using the BIOS Setup Utility

The following table shows the settings required to perform this task. Make sure you turn off the computer and unplug the power cord before moving the jumper.

Mode Jumper

Setting

Protect

Pins 5-6

Clear

Pins 6-7

Caution Moving the jumper while the power is on can damage the

server. Always turn off the server and unplug the power cord before changing the jumper.

Recovery Boot jumper

The Recovery Boot jumper on the system board (pins 9 through 11 of jumper J2J1) lets you recover from a failed BIOS update by booting from diskette and loading the correct BIOS update if your BIOS code has become corrupted. (See the figure on page 8 for the location of the jumper.)

The following table shows the settings required to perform this task. Make sure you turn off the computer and unplug the power cord before moving the jumper.

Action When Set

Normal operation (default)

Clears all passwords at bootup

Mode Jumper

Action When Set

Setting

Normal boot

Pins 9-10

Recovery boot

Pins 10-11

Caution Moving the jumper while the power is on can damage the

server. Always turn off the server and unplug the power cord before changing the jumper.

Normal boot from BIOS (defau lt)

Boot from diskette and correct the BIOS code

Setting the system board jumpers 87

BIOS Boot Block Write Enable jumper

The BIOS Boot Block Write Enable jumper on the system board (pins 13 through 15 of jumper J2J1) lets you update the BIOS boot block. (See the figure on page 8 for the loc ation of the jumper.)

Caution Incorrect programming of the boot block may leave the

system unbootable.

The following table shows the settings required t o perform this function. Make sure you turn off the computer and unplug the power cord before moving the jumper.

Mode Jumper

Setting

Normal

Pins 13-14

BIOS update

Pins 14-15

Caution Moving the jumper while the power is on can damage the

server. Always turn off the server and unplug the power cord before changing the jumper.

Action When Set

BIOS boot block is write protected (default)

Allows the BIOS boot block to be updated

BMC Boot Block Write Enable jumper

The BMC Boot Block Write Enable jumper on the system board (jumper J4J2) lets you program the BMC boot block using the correct utilities. You can download these utilities from the Gateway Web site along with the latest version of the BMC firmware. (See the figure on page 8 for the location of the jumper.)

Caution Incorrect programming of the boot block may leave the

system unbootable.

88 Using the BIOS Setup Utility

The following table shows the settings required to allow programming of the BMC boot block. Make sure you turn off the computer and unplug the power cord before moving the jumper..

Mode Jumper

Setting

Normal

Pins 1-2

Writes enabled

Pins 2-3

Caution Moving the jumper while the power is on can damage the

server. Always turn off the server and unplug the power cord before changing the jumper.

FRB Enable jumper

The 7210 server supports fault resilient booting (FRB) which ca uses the second processor to take over the boot process if the first processor fails to respond within a specified time. The FRB Enable jumper on the system board (pins 1 through 3 on jumper J3J1) lets you enable FRB. (See the figure on page 8 for the location of the jumper.)

The following table shows the settings required to enable FRB. Make sure you turn off the computer and unplug the power cord before moving the jumper.

Action When Set

BMC boot block is write protected (default)

Allows BMC boot block to be programmed through the c orrect utilities.

Mode Jumper

Action When Set

Setting

Enable

Pins 1-2

Disable

Pins 2-3

Caution Moving the jumper while the power is on can damage the

server. Always turn off the server and unplug the power cord before changing the jumper.

FRB is enabled (default)

FRB is dis abled

Setting the system board jumpers 89

Intrusion Detection Enable jumper

The Intrusion Detection Enable jumper on the system board (pins 5 through 7 on jumper J3J1) lets you enable intrusion de tection. (See the figure on page 8 for the location of the jumper.)

The following table shows the settings required to enable intrusion detect ion. Make sure you turn off the computer and unplug the power cord before moving the jumper.

Mode Jumper

Setting

Enable

Pins 5-6

Disable

Pins 6-7

Caution Moving the jumper while the power is on can damage the

server. Always turn off the server and unplug the power cord before changing the jumper.

Action When Set

Intrusion detectio n is enabl ed (default)

Intrusion detectio n is disab led

BMC Firmware Update jumper

The BMC Firmware Update jumper on the system board (pins 9 through 11 on jumper J3J1) lets you up date the B MC fir mware during sy stem boot. ( See the figure on page 8 for the location of the jumper.)

The following table shows the settings required to let you update the BMC. Make sure you turn off the computer and unplug the power cord before moving the jumper.

90 Using the BIOS Setup Utility

Mode Jumper

Setting

Action When Set

Normal

Pins 9-10

Update BMC

Pins 10-11

Caution Moving the jumper while the power is on can damage the

server. Always turn off the server and unplug the power cord before changing the jumper.

WOL Enable jumper

The WOL Enable jumper on the system board (jumper J5A2) lets you enable the wake-on-LAN feature. (See the figure on page 8 for the location of the jumper.)

The following table shows the settings required to perform this task. Make sure you turn off the computer and unplug the power cord before moving the jumper.

Mode Jumper

Setting

Normal boot (default)

System updates BMC

Action When Set

Disabled

Pins 1-2

Enabled

Pins 2-3

Caution Moving the jumper while the power is on can damage the

server. Always turn off the server and unplug the power cord before changing the jumper.

Disables wake-on-LAN

Enables wake-on-LAN (default)

Setting the system board jumpers 91

92 Using the BIOS Setup Utility

Managing the Server

A voiding power source problems

Surge suppressors, line conditioners, and uninterruptible power supplies can help protect the server against power source problems.

Surge suppressors

During a power surge, the voltage level of electricity coming into the server can increase far above normal levels and cause data loss or system damage.

Protect you computer and peripherals by connecting them to a surge suppressor, which will absorb voltage surges and prevent them from reaching your computer.

When purchasing a surge suppressor:

■ Make sure the surge suppressor meets the appropriate product safety

certification for your location, such as Underwriters Laboratories (UL) or Conformite European (CE).

■ Check the maximum amount of voltage the suppressor allows to pass

through the line. The lower the voltage that the suppressor allows to pass through, the better the protection for the server.

■ Check the e nergy abso rption (or dissipation) rating. The higher the energy

absorption rating, the better the protection for the server.

■ Check line-conditioner capabilities. A line conditioner smooths out some

normal line noise (small voltage fluctuations) of an electrical supply.

Avoiding power source problems 93

Gateway 7210 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Preface

Conventions used in this manual

Getting additional information

System Features

Standard features

Front panel

Back panel

Interior of system

System board

Hot-plug backplane

Front panel board

System Setup

Setting up the server

Installing the outriggers and castors

Starting the server

Understanding the Power-On Self-T est

Setting up the operatin g system

T urning off the server

Resetting the server

Case Access

Preventing static electricity discharge

Opening the case

Opening the bezel door

Removing the front bezel

Removing the side panel

Closing the case

Replacing the side panel

Replacing the front bezel

Closing the bezel door

Replacing and Adding Internal Devices

Drives

Preparing to replace or add a drive

Drive cabling information

Replacing the diskette drive

Replacing the optional boot drive

Replacing a hot-plug drive

Adding a hot-plug drive

Removing an empty drive carri er

Installing a SCSI drive in the ser ver

Replacing the CD drive

Adding additional 5.25-inch devices

Memory

Replacing memory

Adding memory

Processors

Replacing a processor

Adding a processor

Replacing the battery

Expansion cards

Replacing an expansion card

Adding an expansion card

Power supplies

Replacing a redundant power supply module

Replacing the redundant power supp ly

Replacing the PS/2 power supply

Replacing the back panel and hot-plug cage fans

Replacing the control panel board

Replacing the hot-plug backplane

Replacing the system board

Using the BIOS Setup Utility

About the BIOS Setup utility

Updating the BIOS

Setting the system board jumpers

The CMOS Clear jumper

Password Clear jumper

Recovery Boot jumper

BIOS Boot Block Write Enable jumper

BMC Boot Block Write Enable jumper

FRB Enable jumper

Intrusion Detection Enable jumper

BMC Firmware Update jumper

WOL Enable jumper

Managing the Server

A voiding power source problems

Surge suppressors