Gateway 7210 User Manual

7210 Server

System Manual

Contents

Preface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Conventions used in this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Getting additional information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

1 System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Standard features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Back panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Interior of system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

System board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Hot-plug backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Front panel board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2 System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Setting up the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Installing the outriggers and castors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Starting the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Understanding the Power-On Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Setting up the operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Turning off the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Resetting the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

3 Case Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Opening the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Opening the bezel door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Removing the front bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Removing the side panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Closing the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Replacing the side panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Replacing the front bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Closing the bezel door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

4 Replacing and Adding Internal Devices . . . . . . . . . . . . . . . . . . . . . . . . 31

Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Preparing to replace or add a drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Drive cabling information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Replacing the diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Replacing the optional boot drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Replacing a hot-plug drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Adding a hot-plug drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Replacing the CD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Adding additional 5.25-inch devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Replacing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Adding memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Replacing a processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Adding a processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Replacing an expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Adding an expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Power supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Replacing a redundant power supply module . . . . . . . . . . . . . . . . . . . . . . . . . .65

Replacing the redundant power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Replacing the PS/2 power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Replacing the back panel and hot-plug cage fans . . . . . . . . . . . . . . . . . . . . . . . . .72

Replacing the control panel board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Replacing the hot-plug backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

5 Using the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

About the BIOS Setup utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Updating the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Setting the system board jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

The CMOS Clear jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Password Clear jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Recovery Boot jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

BIOS Boot Block Write Enable jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

BMC Boot Block Write Enable jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

FRB Enable jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Intrusion Detection Enable jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

BMC Firmware Update jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

WOL Enable jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

6 Managing the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Avoiding power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Surge suppressors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Line conditioners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Uninterruptible power supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Maintain and manage your hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Hard drive maintenance utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Hard drive management practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Protecting the server against viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

System administration and control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Intel Server Control (ISC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

ManageX Event Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Direct Platform Control (DPC) Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

System security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

System recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Creating a startup diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Using your Server Companion CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

7 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Troubleshooting checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Verifying your configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Troubleshooting guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

CD problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Hard drive problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Memory and processor problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Modem problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Peripheral/Adapter problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Printer problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

System problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Video problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

A Safety, Regulatory, and Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

B System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

System I/O addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Memory map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Interrupts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

DMA usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

iii

Preface

Conventions used in this manual

Throughout this manual, you will see the following conventions:

Convention Description

ENTER Keyboard key names are printed in small capitals. C

TRL+ALT+DEL A plus sign means to press the keys at the same time.

Setup Commands to be entered, options to select, and messages that

appear on your monitor are printed in bold.

User’s Guide Names of publications are printed in italic. Viewpoint All references to front, rear, left, or right on the co mp uter are based

on the computer bein g in a norma l, upri ght pos ition , as v iewed fr om the front.

Important A note labeled important informs you of special

circumstances.

Caution A caution warns you of possible damage to equipment or

loss of data.

Warning A warning indicates the possibility of personal injury.

Conventions used in this manual v

Getting additional information

Log on to the Gateway technical support at www .gateway .com/suppo rt to find information about your system or other Gateway products. Some types of information you can access are:

■ Hardware driver and program u pdates

■ Technical tips

■ Service agreement information

■ Technical documents and component info rmation

■ Frequently asked questions (FAQs)

■ Documentation for per ipherals or optional co mponents

■ Online technical support

vi Preface

System Features

Standard features

■ As many as two Intel

Bus (FSB) in Slot 1 processor sockets

■ Four Dual Inline Memory Module (DIMM) sockets, that support up to

2.0 GB of PC100 Synchronous Dynamic Random Access Memory (SDRAM).

■ Intel 440GX chipset

■ Integrated Intel 82559 network controller providing 10/100 LAN support

■ Integrated Super Vector Graphics Array (SVGA) video support with 2 MB

of Synchronous Graphics RAM (SGRAM)

■ Six PCI slots and one ISA slot for expansion cards

■ ATX form factor system board and convertible tower/rack-mount chassis

■ One 3.5 inch 1.44 MB diskette drive, one CD drive , and at lea st one ha rd

drive

■ Integrated voltage regulator modules (VRMs) for both processors

■ Integrated Adaptec AIC 7896 dual function controller providing both

low-voltage differential (LVD) Ultra2 small computer systems interface (SCSI) and Ultra Wide single-ended (SE) SCSI supp ort

Pentium III processors with 100 MHz Front Side

■ Six drive ho t-plug cag e

■ Keyboard port (PS/2), mouse port (PS/2), two serial ports, parallel port,

video port, RJ-45 LAN port, and two Universa l Serial Bus (USB) ports

Standard features 1

Front panel

5.25” drive bay

Chassis lock

Power LED

Disk activity LED

Reserved LED PS 1 status LED PS 2 status LED

Reset button

Power button

Reserved

Hot-plug drive lock

Outriggers

Castors

5.25” drive bay

CD drive Diskette drive

Power supply alarm speake r reset Hot-plug drive activity LED

Hot-plug drive bay

Front panel door

Chassis lock that prevents unauthorized access to both the front panel controls and to the interior of the system by locking the front bezel onto the chassis.

Power LED that glows green whenever the system is turned on. The LED also flashes when the system is in sleep mode.

Disk activity LED that glows green whenever any of the hard disks is actively reading or writing data.

Reserved LED this LED is reserved for future use.

2 System Features

PS1 status LED that glows green when the first powe r supply mod ule in the redundant power supply is installed and working correctly. It flashes green if the power supply module fails or one of its power levels goes out of bounds. If the power supply module is not installed, this LED is off. The LED is only active on systems using the Redundant N+1 power supply.

PS2 status LED that glows green when the second power supply module in the redundant power supply is installed and working correctly . It flashes green if the power supply module fails or one of its power levels goes out of bounds. If the power supply module is not installed, this LED is off. The LED is only active on systems using the Redundant N+1 power supply.

System reset button is a recessed button that lets you reset the server if it has become nonresponsive.

Power button turns the ser ver on and off. In an ACPI-enabled operatin g system like Windows 2000, you can set the power button to enter sleep mode rather than turning the system off.

Reserved LEDs these LEDs are reserved for future use. Hot-plug driv e lock secures the drive in place to prevent unauthorized or

accidental removal. The outriggers provide support for the castors.

Castors let you roll the server around for ease of service.

5.25-inch drive bays ( 3) to let you install additional 5.25-inch devices such

as tape drives or an additio nal CD drive.

CD drive plays data or audio CDs Diskette d rive writes to and reads from 3.5-inch, 1.44 MB diskettes. Power alarm speaker reset disables the power supply alarm speaker. The

alarm is not cleared and the appropriate LED continues to fla sh until the failed power supply module is replaced. The alarm is only active on systems using the N+1 redundant power supply.

Hot-plug drive activity LED that indicates when the hot-plug drive immediately below it is reading or writing data.

Hot-plug driv es up to six hot-swappable hot-plug drives connected to a hot-plug backplane.

Front panel door covers the front panel controls to prevent unauthorized or accidental access.

Front panel 3

Back panel

Power connector

Power supply

cable clamp

Module power

switch

Keyboard po rt

Serial port A

Serial port B

USB ports

Video port

Power supply module

Module power switch

Power supply module LED

Power supply module

Redundant power supply

Mouse port

Parallel port

Network port

Expansion card slots

Expansion card retention clips

Module power swi tches (2) provide independent power control for e ach redundant power supply module.

Power supply modules (2) provide redundant power and hot-swap capability to power the server with minimal downtime.

Redundant power suppl y provides two hot-swappable power supply modules that can independently support the server’s power requirements.

4 System Features

Kensington lock slot

PS/2 power suppl y (not shown) provides sufficient power to r un the serve r at a reduced cost.

Mouse port connects a PS/2-compatible mouse. Parallel port connects a printer or other parallel device. Network port lets you connect to a network. The adjacent indicator LEDs

show LAN activity (yellow) and 100 Mbit speed (green). Expansion card slots (7) allow you to install up to four 32-bit, 33 MHz PCI

expansion cards, two 32-bit, 66 MHz PCI expansion cards, and one ISA expansio n card.

Expansion card retention clips (7) allow screwless retention of the expansion cards for ease of maintenance and installation.

Kensington lock slot lets you install a security cable and lock. Video por t connects the first (or only) monitor interface cable. The video

controller is integrated in the system board. USB ports connect external P lug-and-Play device s, such as printers and

pointing devices, that are automatically configured when they are plugged into the computer through one of these ports. USB keyboards and mice are not supported.

Serial ports (2) connect to serial devices. Keyboard port connects a PS/2-compatible keyboard. Power supply cable clamp secures the power supply cords so that they are

not accidentally pulled from the power supply. Power connector connects the computer power cord. The other end of the

power cord plugs into an AC outlet or power strip.

Back panel 5

Interior of system

Power supply Power supply fans

Back panel fan

System board

System board tray

Hot-plug cage fan

5.25-inch drive bays

3.25-inch drive bays

Hot-plug bays (Hot-plug cage)

Outriggers Castors

Hot-plug backplane

Power supply provides power to the system components. The redundant power supply provides hot-swap capability and fault tolerance.

Power supply fans (only available with redundant power supply) provid e cooling for the redundant power supply modules.

5.25-inch drive bays provide space for up to four 5.25-inch drives. A CD drive comes standard with the system and occupies one of the 5.25-inch drive bays.

3.25-inch drive bays support up to two 3.25-inch drives. A diskette drive comes standard with the system and occupies one 3.25-inch drive bay. A hard drive is typically installed in the second drive bay.

Hot-plug bays support up to six 1-inch high 3.25-inch SCA SCSI hard drives. Empty drive bays contain empty carriers to control airflow and EMC characteristics.

Outriggers provide support for the castors. Castors let you move the unit easily for maintenance and servicing.

6 System Features

Hot-plug backplane provides the control for the hot-plug drives. Hot-plug cage fan provides cooling for the hot-plug drives and other internal

components. System board tray supports the system board and makes it easier to remove

and install.

System board see “System board” on page 8. Back panel fan provides cooling for system board components and additional

cooling for the power supply.

Interior of system 7

System board

A Secondary processor fan connector B Secondary processor connector C Primary processor fan connector D Primary processor connector E DIMM slots (4) F Main power connector, 24-pin

8 System Features

Auxiliary power connector, 10-pin (not used)

G H ATX auxiliary power connector, 6-pin I Fan connector (not used) J Di skette drive connector K Primary IDE connector L Secondary IDE connector M AT X fr o nt pa n el c on ne c to r N Front panel connector, 16-pin O Battery P Isolated ser ver management (ISOL) intelligent management bus

(IMB) connector (not used)

Q Jumper J4J2 (BMC boot block write enable) R Jumper block (jumper J3J1) S Jumper block (jumper J2J1) T Fan connector (hot-plug drive bay fan) U Server monitor module (SMM) feature connector V Ultra wide SCSI connector W Ultra2 SCSI connector X Hard drive LED connector Y ISA connector Z Intelligent chassis management bus (ICMB) connector (not used)

AA Chassis intrusion connector (not used, chassis intrusion is

communicated through the front panel connector)

AB PCI 32-bit, 33 MHz connectors AC Fan connector (back panel fan) AD PCI 32-bit, 66 MHz connectors AE Wak e o n L AN j u mp e r

System board 9

AF Video connec tor AG Dual USB co nnectors AH RJ-45 Ethernet LAN connector and LEDs AI Serial Port A AJ Parallel port AK Serial port B AL Stacked key board and mouse ports

10 System Features

Hot-plug backplane

Back of the hot-plug backplane board

JP5: Delay start jumper

Power connector

SCSI connector

JP6: Termination jumper

JP5: Delay start jumper controls the spin-up sequence of the drives attached to the backplane. If you enable delay start, the drives spin up one at a time in order of their SCSI ID. If you disable delay start, all drives spin up simultaneously. Set the jumper according to the table below.

Position Description

On (default) Enables delay start Off Disables delay start

Hot-plug backplane 11

JP6: Termination jumper enables or disables termination for the backplane. The backplane is designed to occupy one end of the bus and is usually terminated. If you configure the SCSI bus so the backplane is not at the end of the bus, disable termination. Set the jumper according to the table below.

Position Description

On Termination is disabled Off (default) Termination is enabled

SCSI connector provides the point of connection for the SCSI cable from the RAID controller.

Power connector provides th e po i nt of connection f o r t he power cable from the power supp ly.

Front of the hot-plug backplane board

Drive activity LED (6)Reserved LED (6)

SCA SCSI drive connector (6)

Reserved LED (6) reserved for future use. Drive activity LED (6) glows green when the drive is actively reading or

writing data. SCA SCSI drive connector (6) provides the single point of connection for

the six SCA SCSI drives.

12 System Features

SCSI ID 1

SCSI ID 0

SCSI ID 2

SCSI ID 5

SCSI ID 4

SCSI ID 3

Front panel board

The front panel board supports the LEDs and buttons accessi ble from the front panel. The buttons and LEDs on the front panel board are shown and described below.

Power LED

Disk activity LED

Reserved LED

PS 1 status L ED

PS 2 status L ED

Reset button

NMI button

Chassis intrusion detection switch

Front panel connector

Power supply alarm speaker reset button

Power button

Power LED that glows green whenever the system is turned on. The LED also flashes when the system is in sleep mode.

Disk activity LED that glows green whenever any of the hard disks is actively reading or writing data.

Reserved LED this LED is reserved for future use. PS1 fault LED that flashes green whenever the first power supply module fails

or one of its power levels goes out of bounds. PS2 fault LED that flashes green whenever the second power supply module

fails or one of its power levels goes out of bounds. Reset button lets you reset the server if it has become nonresponsive.

Front panel board 13

Power button turns the ser ver on and off. In an ACPI-enabled operatin g system like Windows 2000, you can set the power button to enter sleep mode rather than turning the system off.

Power supply alar m speaker reset butt on disables the p ower supply alarm speaker. The alarm is not cleared and the appropriate LED continues to glow until the failed power supply module is replaced. The alarm is only active on systems using the N+1 redundant power supply.

NMI button allows a technician servicing the server to generate a non-maskable interrupt (NMI) to help debug server errors.

Chassis intrusion detection switch sends a message to the system management hardware logging an event when the front bezel is removed.

Front panel connector connects the controls on the front panel with the system board.

14 System Features

System Setup

Setting up the server

Use the instructions on the quick guide poster that came with the server to assemble the server.

You can prepare a safer working environment before assem bling the server by following these guidelines:

■ Use a clean, flat, and stable surface for the server. Allow at least 12 inches

at the rear of the computer for cabling and air circulation.

■ Obtain an adequately rated uninterruptible power supply (UPS). A UPS

protects against AC line spikes, power interruptions, and other power fluctuations that may damage the server.

■ Protect the server from extreme temperature and h umidity. Do not

expose it to direct sunlight, he ater ducts, or other he at-generating objects.

■ Keep the computer away from equipment that generates magnetic fields,

such as unshielded stereo speakers. Even a telephone placed too close to the computer may cause interference.

■ Plug the computer into a wall outlet, power strip, or uninterruptible

power supply (UPS). Make sure the power cords are secured in the power supply cable clamp on the back panel.

Important Keep the boxes and packing material. If you need to send

the computer to Gateway for repairs, you must use the original packaging or your warranty may be voided.

Setting up the server 15

Installing the outriggers and castors

The tower chassis is shipped with s mall rubber feet to prevent it from slipping and to minimize vibrations when the chassis is placed on a desktop. However, if you intend to place the chassis on the floor, you may find it easier to maintain the system if it has castors and can be rolled out for easier access.

To install the outriggers and castors:

1 Gently turn the chassis upside down, placing it on the top panel. 2 Align the outriggers and castors with the slots on the bottom panel of

the chassis.

16 System Setup

Place the tabs on the outriggers into the corresponding slots on the

bottom panel and slide the outriggers toward the ends of the chassis.

4 Carefully return the chassis to the upright position.

Starting the server

Before you start the server for the first time:

■ The redundant power supply is autosensing. It automatically determines

the voltage of the incoming power source and compensates accordingly. The optional PS/2 power supply has a voltage selector switch. Make sure that the voltage selector switch on the PS/2 power supply is set to the correct voltage for your area.

■ Make sure all cables are firmly connected to the proper ports on the back

panel of the computer.

Caution Electricity can flow from connected peripherals into the

system causing a shock. Make sure the server and peripherals are turned off and unplugged from the power outlet when you connect peripherals to the computer.

■ Make sure that both power supply modules in the redundant power

supply are turned on. (The PS/2 power supply does not need to be turned on separately.)

■ Make sure the computer and monitor are plugged into an AC outlet,

power strip, or UPS and that the power strip or U PS is turned on.

To start the system:

1 If you have connected the system components to a power strip or UPS,

make sure all the system components are turned off, then turn on the power strip or UPS.

2 Turn o n th e m o ni t o r. 3 Turn on the computer. Make sure the individual power buttons on the

power supply modules are turned on. The light-emitting diodes (LED) in the power button and on each power supply module are on when the power is on.

Starting the server 17

4 Turn on any other components connected to the computer, such as

speakers, a printer, or a scanner. If nothing happens when you turn on the system:

■ Make sure that the power cables are securely plugged in and that

the power strip or UPS (if you are using one) is plugged in and turned on.

■ Make sure the monitor is connected to the computer , plugg ed into

the power strip, AC outlet, or UPS, and turned on. You may also need to adjust the brightness and contrast controls on the monitor .

Understanding the Power-On Self-T est

When you turn on your computer, the power-on self-test (POST) routine checks the system memory and components. To see this information on the screen, press E count.

The system displays an error message if POST finds any problems. Write down any error messages that you see. If you continue to have problems, these error messages may help you or Gateway technical support diagnose the cause.

SC during POST . Press SPACEBAR to bypass the remaining memory

Setting up the operatin g system

The first time you start the server, the operating system takes a few minutes to set up.

Refer to your operating system documentation for specific questions regarding the operating system.

To complete the operating system setup:

1 Aft er the computer starts, the start-up wizard opens. Continue by clicki ng

Next.

2 Type the requested information in the appro priate text boxes. When yo u

have finished typing the information, continue by clicking

3 Cont inue following the instructions and selecting options in the start-up

wizard dialog boxes, clicking the wizard tells you to restart your computer.

18 System Setup

Next to move through the dialog boxes, until

Next.

If you need to return to the previous dialog box to change any of your

entries, click

Back.

5 Restart the server. The setup is complete.

Important For other operating systems, such as Windows® 2000 or

Novell softwar e manual.

Netware, refer to th e appropriate operat ing system

T urning off the server

Every time you turn off the server, shut down the operating system first. You may lose data if you do not follow the proper procedure.

To turn off the server in Windows NT:

1 Click Start, then select Shut down the computer?, then Shut Down. 2 Click OK. The operating system shuts down. When you see a message

It is now safe to turn off your computer, turn off the computer by

saying pressing the power button.

3 Turn off the monitor and peripherals.

Important For other operating systems, such as Windows 2000 or

Novell Netware, refer to th e ap prop riate operating system softwar e manual.

Warning When you turn the computer off, some electric current still

flows through it. Before opening the computer case or connecting or removing any peripherals, turn off the computer, then unplug the power cord.

Turning off the server 19

Resetting the server

If your computer does not respond to keyboard or mouse input, you may have to close programs that are not responding. If closing u nresponsive prog rams does not restore your computer to normal operation, you may have to reset the system.

To close unresponsive programs and reset the ser ver in Windows NT:

1 Press CTRL+ALT+DEL. A window opens that lets you close a program that

is not responding.

2 Click Tas k M a n a g er , then select the program that is not responding. 3 Close the program by clicking End Task. 4 If the computer does not respond, press the reset button to restart the

computer.

As a part of the regular startup process, a program to check the disk status runs automatically. When the checks are finished, Windows starts.

Important For other operating systems, such as Windows 2000 or

Novell Netware, refer to th e ap prop ria t e op era ting sy st em softwar e manual.

20 System Setup

Case Access

The Gateway 7210 Server is designed as a toolless chassis. None of the normal user-serviceable parts require a tool of any kind to remove, install, or replace. In some cases, where the pieces fit very tightly, a tool may make the job easier.

The various clips, tabs, thumbscrews, and other devices that allow toolless construction are color-coded in green to show you where they are. Most of these devices are either self-explanatory or very easy to figure out.

When in doubt, the steps and illustrations provided in thi s manual sh ow you the way to remove any device you may need to replace.

Preventing static electricity discharge

Before opening the computer case, follow these precautions to preven t damage from static electricity. When opening your computer case, always perform the following procedur e.

Caution Static electricity can permanently damage electronic

component s in your co mputer. Prevent el ectrosta tic damage to your computer by following static electricity precautions every time you open your computer case.

To prevent static electricity discharge:

1 Turn off the computer power. 2 Touch a bare metal surface on the back of the computer. 3 Unplug all power cords from AC outlets and disconnect the modem cable

(if installed).

Also follow these static electricity precautions:

■ Avoid static-causing surfaces such as plastic and packing foam in your

work area.

■ Remove the parts from their antistatic bags or containers only when you

are ready to use them. Do not lay parts on the outside of an antistatic bag or container because only the inside provides antistatic protection.

■ Always hold cards by their edges and their metal mounting brackets.

Avoid touching components on the cards and the edg e connectors that connect to expansion slots. Never slide cards or other parts over any surface.

22 Case Access

Opening the case

Important All references to front, back, left, or right on the computer

are based on the computer being in a normal, upright position, as viewed from the front.

The only components that are accessible from outside of the chassis are the front panel indicator lights. To access any of the removable media drives, the hot-plug drives, or the power and reset switches you must open the bezel door . To work on the internal components of the computer, you must open the chassis, which has two removable parts:

■ A bezel that covers the front of the chassis

■ A side panel that permits access to the interior of the case

Because the components inside the computer are extremely sensitive to static electricity, make sure you follow the precautions at the beginning of this chapter to avoid stati c electricity damage .

Only qualified personnel should open the system for maintenance. If you are qualified to maintain the system yourself, make sure you are properly grounded before opening the system chassis.

Warning Avoid exposure to dangerous electrical voltages and

moving parts by turnin g of f y our co mputer and unplu gging the power cord and modem cable (if installed) before removing the chassis cov er.

Opening the case 23

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