Flir DNR204P2, DNR204P3, DNR216P2 User Manual

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DNR200 Series

Network Video Surveillance Recorder

4/8/16 1080P View & Record CMS Mobile Apps HDMI H.264

Instruction Manual

English Version 1.0

www.digimerge.com

Thank you for purchasing this product. FLIR/Digimerge is committed to providing our customers with a high quality, reliable security solution.

This manual refers to the following models:

• DNR200 Series

For more information on this product, firmware updates, and accessory products, please visit us at:

www.digimerge.com

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT

REMOVE COVER. NO USER SERVICABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the products ' enclosure that may be of sufficient magnitude to constitute a risk of electric shock.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT

EXPOSE THIS UNIT TO RAIN OR MOISTURE.

CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF THE PLUG TO THE WIDE SLOT AND FULLY INSERT.

Important Safeguards

In addition to the careful attention devoted to quality standards in the manufacturing process of your video product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to assure your enjoyment and proper use of the video product and accessory equipment. Please read them carefully before operating and using your video product.

Installation

1.Read and Follow Instructions - All the safety and operating instructions should be read before the video product is operated. Follow all operating instructions.

2.Retain Instructions - The safety and operating instructions should be retained for future reference.

3.Heed Warnings - Comply with all warnings on the video product and in the operating instructions.

4.Polarization - Do not defeat the safety purpose of the polarized or grounding-type plug.

A polarized plug has two blades with one wider than the other. A grounding type plug has two

blades and a third grounding prong. The wide blade or the third prong are provided for your safety.

If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

5.Power Sources - This video product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your location, consult your video dealer or local power company. For video products intended to operate from battery power, or other sources, refer to the operating instructions.

6.Overloading - Do not overload wall outlets of extension cords as this can result in the risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard. Periodically examine the cord, and if its appearance indicates damage or deteriorated insulation, have it replaced by your service technician.

7.Power Cord Protection - Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them, paying particular attention to cords at plugs, convenience receptacles, and the point where they exit from the video product.

8.Ventilation - Slots and openings in the case are provided for ventilation to ensure reliable operation of the video product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the video equipment on a bed, sofa, rug, or other similar surface. This video product should never be placed near or over a radiator or heat register. This video product should not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided or the video product manufacturer’s instructions have been followed.

9.Attachments - Do not use attachments unless recommended by the video product manufacturer as they may cause a hazard.

10.Camera Extension Cables – Check the rating of your extension cable(s) to verify compliance with your local authority regulations prior to installation.

11.Water and Moisture - Do not use this video product near water. For example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, near a swimming pool and the like.

Caution: Maintain electrical safety. Powerline operated equipment or accessories connected to this unit should bear the UL listing mark of CSA certification mark on the accessory itself and should not be modified so as to defeat the safety features. This will help avoid any potential hazard from electrical shock or fire. If in doubt, contact qualified service personnel.

12.Accessories - Do not place this video equipment on an unstable cart, stand, tripod, or table. The video equipment may fall, causing serious damage to the video product. Use this video product only with a cart, stand, tripod,

bracket, or table recommended by the manufacturer or sold with the video product. Any mounting of the product should follow the manufacturer’s instructions and use a mounting accessory recommended by the manufacturer.

Service

13.Servicing - Do not attempt to service this video equipment yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.

14.Conditions Requiring Service - Unplug this video product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

•When the power supply cord or plug is damaged.

•If liquid has been spilled or objects have fallen into the video product.

•If the video product has been exposed to rain or water.

•If the video product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions.Improperadjustmentofothercontrols may result in damage and will often require extensive work by a qualified technician to restore the video product to its normal operation.

•If the video product has been dropped or the cabinet has been damaged.

•When the video product exhibits a distinct change in performance. This indicates a need for service.

15.Replacement Parts - When replacement parts are required, have the service technician verify that the replacements used have the same safety characteristics as the original parts. Use of replacements specified by the video product manufacturer can prevent fire, electric shock or other hazards.

16.Safety Check - Upon completion of any service or repairs to this video product, ask the service technician to perform safety checks recommended by the manufacturer to determine that the video product is in safe operating condition.

17.Wall or Ceiling Mounting - The cameras provided with this system should be mounted to a wall or ceiling only as instructed in this guide, using the provided mounting brackets.

18.Heat - The product should be situated away from heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat.

General Precautions

Use

19.Cleaning - Unplug the video product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

20.Product and Cart Combination - Video and cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the video product and car combination to overturn.

21.Object and Liquid Entry - Never push objects for any kind into this video product through openings as they may touch dangerous voltage points or “short-out” parts that could result in a fire or electric shock. Never spill liquid of any kind on the video product.

22.Lightning - For added protection for this video product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the video product due to lightning and power line surges.

General Precautions

1.All warnings and instructions in this manual should be followed.

2.Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water dampened cloth for cleaning.

3.Do not use this unit in humid or wet places.

4.Keep enough space around the unit for ventilation. Slots and openings in the storage cabinet should not be blocked.

5.During lightning storms, or when the unit is not used for a long time, disconnect the power supply, antenna, and cables to protect the unit from electrical surge.

FCC CLASS A NOTICE

NOTE

This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual, may cause harmful interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case you will be required to correct the interference at your own expense.

This equipment has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reasonable protection against interference and will not cause interference with other appliance usage.

However, it is imperative that the user follows the guidelines in this manual to avoid improper usage which may result in damage to the unit, electrical shock and fire hazard injury.

In order to improve the feature functions and quality of this product, the specifications are subject to change without notice from time to time.

www.digimerge.com

iii

Features

•Easy Connection and setup with 4 integrated PoE ports and auto-discovery of IP Cameras

•Full HD 1080P recording provides the most detailed picture and reliable identification with selectable area digital zoom

•Real-time recording: 120fps@1080p (4ch), 240fps@720p (8ch), and 480fps@D1 (16ch)

•Dual streaming (H.264/MJPEG) and dual core processor

•Pentaplex operation - simultaneous View, Record, Playback, Backup & Remote Monitoring

•ONVIF 2.0 conformance ensures compatibility with popular industry IP cameras

•Substream recording for bandwidth efficient remote playback

•64 Channel CMS by FLIR included

•Fully PC / Mac compatible

•Mobile apps: iPhone, iPad, Android

•HDMI / VGA / BNC simultaneous video output

•Free DDNS service by FLIR with secure redundant servers

•RS-485 supports Pelco D & P PTZ

•Audio I/O: 1 in - 1 out, Alarm I/O

•Supports 2x SATA HDDs up to 3TB (6 TB total), 2x USB 2.0 ports

•Embedded Linux operating system, simple GUI on screen display

•Rack mountable – 1U

•3 year warranty

*Please visit www.digimerge.com for information, firmware, and compatibility updates for mobile viewing

TABLE OF CONTENTS

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

1. Connect the Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

2. Connect a Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

3. Connect the Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

4. Connect the Ethernet Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

5. Connect the Power Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Remote Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Mouse Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Using the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

On-Screen Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Using the Quick Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Adjusting Color Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Using the Navigation Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	9
Using the Camera Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	9

Using Quick Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Using Digital Zoom in Live Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Using Real-time Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Using the Virtual Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Setting the Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Search (Playback). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Playing Back Video from the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Formatting the USB Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Backing up Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Using Video Clip Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Viewing Backup Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Using the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

HDD Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

BPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Updating Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Online Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Remote Device Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Configuring the Recording Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Configuring Pre-Recording and Mirror Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Configuring Holidays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Configuring DHCP or Fixed IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	25
Configuring System Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	25
Configuring NTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	26
Configuring DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	26
Configuring Email Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	27
Configuring Switch Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	28

Motion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Configuring Motion Detection Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Device Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Adding Cameras from the LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Manual Add . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Editing Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Deleting Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

HDD Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Formatting Hard Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Selecting Hard Drive Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Configuring Hard Drive Group Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Adding Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Modifying Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Deleting Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Adding Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Deleting Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Modifying Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Auto Maintain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Config Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

FLIR SyncroIP NVR Central Management Software . . . . . . . . . . . . . . . . . 39

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Installing FLIR SyncroIP NVR CMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Adding a NVR from the local area network (LAN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Adding a NVR using a DDNS address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

CMS Live Viewing Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Using Alarm Rec (Event Search) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Using Playback Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Configuring Monitoring Tasks and Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Configuring Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	47
Configuring Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	48
Running Tasks and Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	49

Using E-Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Configuring E-Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Opening Cameras from E-Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Configuring the CMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Configuring CMS Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Changing the CMS Admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Adding User Accounts to the CMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Multi-Monitor Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Opening Cameras in Secondary Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	55
Managing Secondary Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	55

Remote Viewing on Internet Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

IE Live Display Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Using Search Mode in IE (Playback) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Mobile Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Connecting to your NVR on an iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 FLIR SyncroIP NVR Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Viewing Videos with Local File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Using Playback Mode on iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Enabling Push Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

iPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Connecting to your NVR on an iPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 FLIR SyncroIP NVR HD Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Using Playback Mode on iPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Enabling Push Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Android Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Compatible Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Connecting to your NVR on an Android Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 FLIR SyncroIP NVR Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Viewing Snapshots and Videos with Local Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

vii

Using Playback Mode on Android Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	75
Enabling Push Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	76
Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	78

Android Tablets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Connecting to your NVR on an Android Tablet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 FLIR SyncroIP NVR HD Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Using Playback Mode on Android Tablets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Enabling Push Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Appendix A: System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Appendix B: Setting up Remote Viewing . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

What Do I Need? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 How Do I Find My IP and MAC addresses? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Finding Your External IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

How Do I Enable Port Forwarding? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Appendix C: Auto Port Forwarding Wizard . . . . . . . . . . . . . . . . . . . . . . . . . 90

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Obtaining Your Router Model Number and Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	91
Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	91

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Initial Startup: Select Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Step 1: Populate the Router Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Step 2: Enter your Router Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Step 3: Update the Router Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94 Step 4: Test your Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94 Configuring Multiple Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94 Scenario A: Router/Modem Combination + Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 Scenario B: Multiple Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Appendix D: Setting Up DDNS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

How Do I Enable DDNS On My System? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	98
Connecting to your system using DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	99
CMS Software or Mobile Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	99
Internet Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	99

Appendix E: Remote Firmware Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . 100

Installing a Firmware Upgrade Over the LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	100
Installing a Firmware Upgrade Over the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . .	101

Appendix F: Hard Drive Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Installing a Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Removing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Formatting the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Appendix G: Connecting an External Monitor . . . . . . . . . . . . . . . . . . . . . . 107

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

viii

GETTING STARTED

The system comes with the following components:

NETWORK VIDEO RECORDER	POWER ADAPTER X2
	(1X FOR POE SWITCH / 1X FOR NVR)

REMOTE CONTROL

MOUSE

ETHERNET CABLE

QUICKSTART GUIDES &

SOFTWARE CD

HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY BY MODEL. PLEASE REFER TO YOUR PACKAGE FOR SPECIFIC CONTENT DETAILS.

CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM, INCLUDING ALL COMPONENTS SHOWN ABOVE.

BASIC SETUP

1. Connect the Cameras

a.Connect IP cameras to PoE (Power over Ethernet) ports. OR

b.Connect IP cameras to the same LAN as the NVR. For details on connecting IP cameras over the LAN, see “Device Search” on page 31.

Connect IP cameras to the system

2. Connect a Monitor

a. Connect an HDMI cable (not included) from the HDMI

port on the rear panel to an HDTV or HDMI monitor, OR	Connect to an HDMI, VGA, or BNC monitor
port on the rear panel to an HDTV or HDMI monitor, OR
b. Connect a VGA cable (not included) from the VGA port
to the VGA port on your monitor. OR
c. Connect a BNC terminated cable (not included) from
the Video OUT port to a TV or CCTV monitor.
3. Connect the Mouse

a.Connect the mouse (included) to the USB mouse port on the front or rear panel.

Connect the mouse to a USB port

4. Connect the Ethernet Cable

a.Connect an Ethernet cable (not included) to the LAN port on the rear panel of system; connect the other end

of the Ethernet cable to an empty LAN port on your	Connect an Ethernet cable
router or switch (not included).

5.Connect the Power Adapters

a.Connect the DC 12V power supply to the DC 12V port on the rear panel of the system. Connect the power cable to an outlet, power strip, or surge protector. This power adapter is used to power the main unit.

b.Connect the DC 48V power supply to the DC 48V port on the rear panel of the system. Connect the power cable to an outlet, power strip, or surge protector. This power adapter is used to power the integrated PoE ports.

c.Turn the power switch to the ON position.

Connect the power adapters

FRONT PANEL

1.USB Port: Connect a USB mouse (included) or connect a USB flash drive (not included) for data backup or firmware upgrades.

2.IR: Not supported.

3.Channel Indicators: Glow when camera is connected to the corresponding channel.

4.Playback Controls:

• Pause/Play: In live view, press to enter playback mode. Press to play/pause playback.

• Reverse: Press to reverse playback/pause playback.

• Fast: Press to increase playback speed.

• Next: Press to skip to next video.

• Previous: Press to skip to previous video.

• Slow: Press for slow playback.

5.Function Buttons:

•REC: Press to open manual recording controls.

•FN: Performs special functions in some menus.

•SHIFT: During text input, press to switch input types.

•ESC: In menus, press to go back / exit menus. In playback, press to return to live view.

6.Directional Buttons:

•ENTER: From live view, Press once to open the System Information screen; press twice to open the Main Menu. In menus, press to confirm menu options.

•Directional Buttons: Press to move cursor in menus. In live view, press up to change split screen layout; press left / right to select channels when single-channel mode is selected.

7.Power Button: Press and hold to power off the system. Press to power the system back on.

8.IR Receiver: IR receiver for the remote control. Keep the IR receiver clear from obstructions.

LED Indicators:

•POWER: Glows to indicate the system is on.

•HDD: Glows to indicate hard drive is in normal state. Turns off when there is a hard drive error.

•NET: Glows when network is in normal state. Turns off for network error.

Rear Panel

REAR PANEL

1.DC 48V: Port for 48V DC power supply (included) for integrated PoE ports.

2.PoE Ports: Camera input ports for IP cameras.

3.VIDEO OUT: Video output (BNC) to connect the system to a secondary monitor.

4.USB port: Connect a USB mouse or connect a USB flash drive (not included) for data backup or firmware upgrades.

5.MIC:

•IN: BNC port for microphone (not included) for 2-way audio.

•OUT: BNC port for audio output device (e.g. speakers; not included) for 2-way audio.

6.LAN: Connect an Ethernet cable (not included) to connect the system to a router or switch (not included).

7.HDMI: HDMI port to connect the system to a HDMI TV/monitor.

8.VGA: VGA port to connect the system to a VGA monitor.

9.RS232: Service only; not in use.

10.ALARM IN / OUT / RS422-RS485: Alarm block to connect external alarm or motion devices (not included).

•A/B: Connection block for an RS485 PTZ camera (not included).

11.DC 12V: Port for 12V DC power supply (included).

12.Ground

13.Power Switch

REMOTE CONTROL

1. Power: Press and hold to power off the system. Press to power on.

2. Playback Controls:

• Pause/Play: In live view, press to enter playback mode. Press to play/pause playback.

• Reverse:Presstoreverseplayback/pause

playback.

• Fast: Press to increase playback speed.

• Next: Press to skip to next video.

• Previous: Press to skip to previous video.

• Slow: Press for slow playback.

3.Esc: In menus, press to go back / exit menus. In playback, press to return to live view.

4.Directional Keys:

•Enter: Press once to open the System Information screen; press twice to open the Main Menu. Press to confirm menu selections.

•Press to move the menu cursor.

•Press to change menu options.

5.Mult: Press to switch between full-screen and split-screen layouts.

6.Number Keys:

•1~0: In live view, press to open channels in full-screen.

•In menus, press to input numbers or text input.

•Shift: Press to change input types.

7.Add: Configure remote control address.

8.Rec: Press to open manual record menu.

9.Fn: Press to perform special functions in some menus.

Mouse Control

The mouse is the primary control device for the system. To connect a USB mouse:

• Connect a USB mouse to the USB port on the front or rear panel.

1.Left-Button:

•In live view, click to open the Navigation Bar.

•In live view, while in a split-screen display mode, double-click an individual channel to view it in full-screen. Double-click again to return to the split-screen display mode.

•While navigating menus, click to open a menu option.

2.Right-Button:

•During live view, right-click anywhere on the screen to open the Quick Menu.

•Within navigating menus, right-click to exit menus.

3.Scroll-Wheel: Use to change menu options.

Using the System

USING THE SYSTEM

The default system password is 000000

Password

By default, the login password is enabled. The default system password is 000000.

On-Screen Display

The system shows the following for all display views:

1.Display Area:

•Double-click on a channel to view in full-screen; double-click again to return to split screen.

•Right-click to open the Quick Menu. See “Using the Quick Menu” on page 8.

•Left-click to open the Navigation bar.

•Move the mouse to the top of a channel to view the Camera Toolbar.

•Click-and-drag cameras to rearrange the channel display. This does not affect the channels each camera is connected or recording to.

2.Channel Name

3.Channel Status Icons:

•: Channel is recording.

•: Motion has been detected.

• : Camera is locked (covert mode is activated).

Using the System

Using the Quick Menu

The Quick menu gives you access to the system’s key functions. To access the Quick Menu, right-click the screen during live view.

The Quick Menu has the following options:

•View: Select a camera in full-screen or select a multi-channel display.

•Pan/Tilt/Zoom: Access controls for PTZ cameras (not included).

•Color Setting: Configure color settings for IP cameras.

•Search: Search/playback recorded video. See “Search (Playback)” on page 14.

•Record: Open the Record menu to select manual recording options. See “Recording” on page 24.

•Device Search: Open the Device Search menu to manage IP cameras.

•Alarm Output: Open the Alarm Output menu.

•Main Menu: Open the Main Menu. See “Using the Main Menu” on page 20.

Adjusting Color Settings

Use the Color Settings menu to adjust color settings for your IP cameras.

To adjust color settings:

1.Right-click on the channel you would like to configure and select Color Setting. Enter the system password if prompted.

2.Adjust the Hue, Brightness, Contrast, and Saturation settings that the camera will use.To enable custom Gain controls, check Gain and use the slider to configure the gain level.

Using the System

Use Color mode to select a preset color profile.

Configure color settings for the first time period

NOTE: Color settings will update once you save changes.

NOTE: To configure the Customized1~4 profiles, click Customized. 3. Click OK to save changes.

Using the Navigation Bar

The Navigation Bar gives quick access to certain functions and menus.

To open the Navigation bar:

• Left click on the screen to open the Navigation Bar. The Navigation Bar has the following options:

Main Menu

Selectdisplay

Network

Viewsystem

layout

info

Collapse

PTZ

Alarm

HDD

Status

Manage

Using the Camera Toolbar

The Camera Toolbar is used to perform actions on a specific channel.

To access the Camera Toolbar:

•Movethemousetothetopofthechanneldisplay.TheCameraToolbarhasthefollowingoptions:



Quick Playback		Real-time		Close
		backup
		backup
	Digital Zoom		Device
			Search

Using the System

Using Quick Playback

Quick Playback is used to playback the last 5~60 minutes of video from the selected channel. You can also access Quick Playback in split-screen mode, while still viewing live video from the other channels.

To use Quick Playback:

1.Move your mouse to the top of the channel display and click.

NOTE: By default, the NVR will begin playback from 5 minutes ago. You can increase this to up to 60 minutes using the Realtime Play setting in Main Menu>Setting>General.

2.Right-click to exit Quick Playback.

Using Digital Zoom in Live Display

1.Move your mouse to the top of the channel display and click to activate digital zoom. The icon will change to to indicate digital zoom is activated.

NOTE: You may activate digital zoom in multiple channels at the same time.

2.Click and drag inside the channel to zoom in.

•Click and drag to pan the zoom area.

•Right-click to zoom out and select a new zoom area.

•Click to disable digital zoom. Note that the channel will remain at the same zoom level until you right-click inside it.

Using Real-time Backup

Real-time backup allows you to save footage from the live display to a USB flash drive (not included) or external hard drive (not included).

To use Real-time Backup:

1.Insert the USB flash drive or external hard drive into one of the USB ports on the system.

2.Move your mouse to the top of the channel display and click to start Real-time Backup. The icon changes to .

3.Click again to end Real-time Backup. The file is saved to your USB device.

NOTE: If the system prompts you to log in, you will need to click	again to start Real-time
Backup after logging in.

Using the System

Using the Virtual Keyboard

The Virtual Keyboard is used to input text or numeric values in certain menus.

Backspace

Enter capital letters

Confirm entry

Setting the Time

SETTING THE TIME

It is highly recommended to set the time on the system prior to doing any recording.

To set the date and time:

1.In the main viewing mode, right-click and click Main Menu. Log into the system using the admin account (default User Name is admin and Password is 000000).

2.Click Setting>General.

3.Enter the current date (MM DD YYYY) and time (HH MM SS) under System Time.

Set the date and time

Click Save

4.Click Save.

NOTE: To configure Daylight Savings Time see “General” on page 23. To configure NTP, see “Configuring NTP” on page 26.

RECORDING

By default, the system is set to immediately record at startup from connected cameras. This is called Continuous Recording. It is highly recommended to keep Continuous Recording on at all times.

The system supports the following recording types:

•Continuous Recording: By default, all camera channels are enabled with Continuous Recording. During Continuous Recording, the Record icon () appears in the channel.

•Motion Recording: Cameras can be configured to record and mark events when motion is detected. When motion is detected, the Motion icon () appears in the channel.

NOTE: You must enable motion recording in the Schedule before the system will record motion events. For details, see “Schedule” on page 24.

• Alarm Recording: Cameras can be configured to record when external alarm devices are triggered.

Search (Playback)

SEARCH (PLAYBACK)

Search mode is used to navigate and playback recorded video files on the NVR.

Playing Back Video from the Hard Drive

1.From live view, right-click and then click Search. If needed, log in using the admin account (default User Name is admin and default Password is 000000).

2.Use the calendar on the right to select the day to playback.

3.Use the drop-down menus to select the channels you would like to playback. Click the display options () to playback multiple channels simultaneously.

4.Click inside the video bar to select the playback time. The system will begin playing back at the selected time.

Select the day to playback

Select channels to playback

Click inside the bar to select a playback time

Search (Playback)

Playback Controls

Select playback device

Select the day to playback

Select channels to playback

Play Play backward Stop Previous Frame

Next Frame

Slow Speed up

Select video clip start/end Save selected clip

Select Scope of time bar

Show/hide recording types

Click inside the bar to select a playback time

BACKUP

Backup video files to external USB flash drive (not included) or self-powered USB external hard drive (not included).

Formatting the USB Device

It is recommended to format your USB device before using it with the system.

To format a USB device:

Formatting the USB device will permanently erase all data.

1.Insert a USB flash drive (not included) or USB external hard drive (not included) into one of the USB ports.

2.From live view, right-click and then select Main Menu. Login if prompted.

3.Click Backup.

4.Check the USB device you would like to format and click Erase. Click OK to confirm.

Check the USB device

Click Erase

Backing up Video

1.Insert a USB flash drive (not included) or USB external hard drive (not included) into one of the USB ports.

2.From live view, right-click and then select Main Menu. Login if prompted.

3.Click Backup.

4.Check the USB device where you would like to save video.

Backup

5. Click Backup.

Check the USB device

6. Configure your search options:

Select search criteria and then click Add

•Type: Select the recording type you would like to search for or select All to search all recording types.

•Channel: Select the channel you would like to search or select All to search all channels.

•File Format: Select DAV to save files to save files to .dav format. You can use the Player that is automatically saved on the USB device to playback .dav files on PC (Mac not supported). Or, select ASF for .asf format. You can playback .asf files in VLC Media Player (free download from www.videolan.org) on PC or Mac.

•Start Time/End Time: Select the start and end time for your search.

7.Click Add. A list of files that match your search criteria appears.

8.Check files you would like to backup and then click Start. Wait for the backup to complete.

NOTE: HD video files saved on the system may take up a large amount of disk space. The size of video files selected and the amount of free space on your USB device is shown at the bottom of the screen.

Using Video Clip Backup

Video clip backup allows you to select a duration of video during playback mode and save it to a USB device (not included).

To use Video Clip Backup:

1.Insert a USB flash drive (not included) or USB external hard drive (not included) into one of the USB ports.

Backup

2.Start playing back video using the steps in “Playing Back Video from the Hard Drive” on page 14.

3.Click to mark the beginning of the video clip. Click again to mark the end of the video clip.

4.Click to open the Backup menu.

DuringPlayback,clicktoselectstartandend of video clip

Click to open backup menu

5.Check the USB device where you would like to save the file.

6.Check the files you would like to backup.

Check the USB device

7. Click Start. Wait for the backup to complete before removing the USB flash drive.

Viewing Backup Files

To playback .dav backup video files, use the Player that is automatically installed on the USB device when you save a backup file.

NOTE: The Player is PC compatible only. For Mac users, make sure to save backup files in .asf format (select ASF under File Format).

You can playback .asf backup video files in VLC Media Player (free download from www.videolan.org) on PC or Mac.

To view backup video files using the Player (PC only):

1.Insert the USB device into your computer. Open the USB device in Windows Explorer.

2.Right-click the Player.exe file and select Open as administrator. The Player opens and begins playing all video files on the USB device in sequence.

Backup

3. Use the Player controls to control playback or select other files for playback.

Full-screen

Shuffle/repeat

Select playback time

Back

one

Open files

Stop/Stop

Fast

Snapshot

recording

file

frame

Play/pause

Start

Slow Forward one

recording

frame

file

NOTE: To view or change where manual recordings or snapshots are saved, right click in the video area and select Parameter Setting.

Snapshot folder

Manual recording folder

Using the Main Menu

USING THE MAIN MENU

To open the Main Menu:

•Using the Remote Control or Front Panel Buttons: Press the Enter button twice.

•Using the Mouse: Right-click and click Main Menu.

NOTE: The system password may be required to access the Main Menu. By default the User Name is admin and the Password is 000000.

1.SEARCH: Open Search/Playback mode. For details, see “Search (Playback)” on page 14.

2.INFO: View system information. Perform firmware upgrades.

3.SETTING: Configure general system, schedule, network, recording, display, and motion settings. Restore system to factory defaults.

4.DEVICE SEARCH: Connect IP cameras to the NVR.

5.ADVANCED: Configure HDD, user accounts, and error functions. Configure auto-restart. Save/restore system configuration. Access Manual Recording Menu.

6.BACKUP: Export files to USB device. For details, see “Backup” on page 16.

7.SHUTDOWN: Logout, restart, or shutdown the system.

NOTE: Checkboxes on the system are filled in white when settings are enabled or empty when disabled.

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