Epson WF-7840 User Manual

WF-7820/WF-7840 Series User's Guide

Contents

WF-7820/WF-7840 User's Guide............................................................................................................... 15
Product Basics .......................................................................................................................................... 16
Using the Control Panel ..................................................................................................................... 16
Control Panel Buttons and Lights .................................................................................................. 17
The LCD Screen ....................................................................................................................... 18
Entering Characters on the LCD Screen ....................................................................................... 22
Viewing Animations ....................................................................................................................... 23
Changing LCD Screen Language.................................................................................................. 23
Selecting the Date and Time ......................................................................................................... 24
Selecting Your Country or Region ................................................................................................. 25
Adjusting Control Panel Sounds.................................................................................................... 26
Setting a Password and Locking the Control Panel ....................................................................... 28
Setting User Feature Restrictions (Access Control) ...................................................................... 29
Preventing PC Connection via USB .............................................................................................. 30
Adjusting the Screen Brightness.................................................................................................... 31
Turning Off the Operation Time Out Setting .................................................................................. 31
Using Presets ................................................................................................................................ 32
Product Parts Locations ..................................................................................................................... 35
Product Parts - Front ..................................................................................................................... 35
Product Parts - Inside .................................................................................................................... 37
Product Parts - Back...................................................................................................................... 39
Checking for Software Updates.......................................................................................................... 39
Using Power Saving Settings ............................................................................................................. 40
Changing the Sleep Timer Settings ............................................................................................... 40
Changing the Power Off Timer Settings ........................................................................................ 42
Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 43
Setting Up Epson Connect Services.............................................................................................. 43
Using Epson Email Print ............................................................................................................... 45
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Using the Epson Smart Panel Mobile App..................................................................................... 45
Using the Epson iPrint Mobile App ................................................................................................ 46
Using Epson Remote Print ........................................................................................................... 46
Using Epson Scan to Cloud........................................................................................................... 47
Using AirPrint .................................................................................................................................... 48
Setting Up Printing on a Chromebook ................................................................................................ 48
Android Printing Using the Epson Print Enabler ................................................................................ 49
Using the Mopria Print Service .......................................................................................................... 49
Using Fire OS Printing ....................................................................................................................... 50
Using Windows 10 Mobile Printing .................................................................................................... 50
Using Epson Print and Scan App with Windows Tablets ................................................................... 51
Voice-activated Printing ..................................................................................................................... 51
Wi-Fi or Wired Networking........................................................................................................................ 53
Network Security Recommendations ................................................................................................. 53
Wi-Fi Infrastructure Mode Setup......................................................................................................... 54
Selecting Wireless Network Settings from the Control Panel ........................................................ 55
Setting Up Wireless Printing from a Smart Device Using Epson Smart Panel............................... 57
Wi-Fi Direct Mode Setup .................................................................................................................... 59
Connecting to a Mobile Device ...................................................................................................... 59
Enabling Wi-Fi Direct Mode........................................................................................................... 61
Modifying the Wi-Fi Direct Network Name or Password ................................................................ 62
Wi-Fi Protected Setup (WPS)............................................................................................................. 64
Using WPS to Connect to a Network ............................................................................................. 64
Printing a Network Status Sheet......................................................................................................... 65
Printing a Network Connection Report ............................................................................................... 66
Network Connection Report Codes and Messages ....................................................................... 68
Configuring Email Server Settings...................................................................................................... 73
Email Server Settings .................................................................................................................... 75
Changing or Updating Network Connections ..................................................................................... 76
Accessing the Web Config Utility................................................................................................... 76
Changing a USB Connection to a Wi-Fi Connection...................................................................... 77
Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 77
Connecting to a New Wi-Fi Router ................................................................................................ 78
4
Disabling Wi-Fi Features ............................................................................................................... 78
Loading Paper ........................................................................................................................................... 80
Loading Paper in the Cassette and Paper Tray (Rear Paper Feed Slot) ............................................ 80
Paper Loading Capacity..................................................................................................................... 83
Double-sided Printing Capacity.......................................................................................................... 92
Borderless Paper Type Compatibility ................................................................................................. 95
Compatible Epson Papers.................................................................................................................. 96
Paper or Media Type Settings - Printing Software.............................................................................. 97
Selecting the Paper Settings for Each Source - Control Panel ........................................................... 98
Paper Type Settings - Control Panel ............................................................................................. 99
Selecting the Default Paper Source Settings.................................................................................... 100
Paper Source Settings Options ................................................................................................... 101
Selecting the Universal Print Settings .............................................................................................. 101
Universal Print Settings Options .................................................................................................. 102
Placing Originals on the Product ........................................................................................................... 104
Placing Originals on the Scanner Glass ........................................................................................... 104
Placing Originals in the Automatic Document Feeder ...................................................................... 106
ADF Original Document Specifications........................................................................................ 109
Copying .................................................................................................................................................... 111
Copying Documents or Photos......................................................................................................... 111
Copying Options............................................................................................................................... 112
Printing from a Computer ....................................................................................................................... 117
Printing with Windows ...................................................................................................................... 117
Selecting Basic Print Settings - Windows .................................................................................... 118
Paper Source Options - Windows ........................................................................................... 121
Print Quality Options - Windows ............................................................................................. 121
Multi-Page Printing Options - Windows................................................................................... 121
Selecting Double-sided Printing Settings - Windows ................................................................... 122
Double-sided Printing Options - Windows............................................................................... 124
Print Density Adjustments - Windows ..................................................................................... 125
Selecting Additional Layout and Print Options - Windows ........................................................... 126
Custom Color Correction Options - Windows.......................................................................... 128
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Image Options and Additional Settings - Windows.................................................................. 129
Header/Footer Settings - Windows ......................................................................................... 130
Selecting a Printing Preset - Windows......................................................................................... 131
Selecting Extended Settings - Windows ...................................................................................... 133
Extended Settings - Windows ................................................................................................. 134
Printing Your Document - Windows............................................................................................. 135
Locking Printer Settings - Windows ............................................................................................. 136
Locked Setting Options........................................................................................................... 138
Selecting Default Print Settings - Windows.................................................................................. 139
Changing the Language of the Printer Software Screens ....................................................... 140
Changing Automatic Update Options .......................................................................................... 141
Printing with the Built-in Epson Driver - Windows 10 S..................................................................... 142
Selecting Print Settings - Windows 10 S...................................................................................... 143
Printing on a Mac ............................................................................................................................. 146
Selecting Basic Print Settings - Mac ........................................................................................... 147
Paper Source Options - Mac................................................................................................... 151
Print Quality Options - Mac ..................................................................................................... 151
Print Options - Mac ................................................................................................................. 152
Selecting Page Setup Settings - Mac .......................................................................................... 152
Selecting Print Layout Options - Mac........................................................................................... 153
Selecting Double-sided Printing Settings - Mac........................................................................... 154
Double-sided Printing Options and Adjustments - Mac........................................................... 155
Managing Color - Mac ................................................................................................................. 156
Color Matching and Color Options - Mac ................................................................................ 157
Selecting Printing Preferences - Mac .......................................................................................... 158
Printing Preferences - Mac...................................................................................................... 158
Printing Your Document or Photo - Mac ...................................................................................... 159
Checking Print Status - Mac.................................................................................................... 160
Printing from a Smart Device............................................................................................................ 161
Cancelling Printing Using the Product .............................................................................................. 162
Scanning .................................................................................................................................................. 163
Starting a Scan................................................................................................................................. 163
Starting a Scan Using the Product Control Panel ........................................................................ 163
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Scanning to a Connected Computer ....................................................................................... 165
Scanning to Email ................................................................................................................... 166
Setting Up a WSD Port (Windows 7/Windows Vista) .............................................................. 168
Scanning to the Cloud ............................................................................................................. 169
Scanning to a Memory Device ................................................................................................ 171
Control Panel Scanning Options............................................................................................. 172
Setting Up and Scanning to a Network Folder or FTP Server...................................................... 175
Creating a Shared Network Folder.......................................................................................... 175
Registering Contacts for Email, Network, or FTP Scanning - Control Panel ........................... 177
Registering Contacts for Network Folder or FTP Scanning - Web Config ............................... 179
Scanning to a Network Folder or FTP Server.......................................................................... 180
Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 182
Starting a Scan from a Scanning Program................................................................................... 184
Starting a Scan from a Smart Device........................................................................................... 186
Scanning a Document in Epson ScanSmart................................................................................ 186
Saving a Scan......................................................................................................................... 189
Attaching a Scan to Email ....................................................................................................... 190
Sending a Scan to a Cloud Service......................................................................................... 191
Printing a Scan........................................................................................................................ 192
Selecting Epson ScanSmart Settings .......................................................................................... 193
Changing the Epson Product .................................................................................................. 194
Changing the Scan Settings.................................................................................................... 195
Changing the File Name Settings ........................................................................................... 196
Changing the Save Settings.................................................................................................... 198
Save Settings.......................................................................................................................... 200
Customizing Action Icons........................................................................................................ 201
Scanning in Epson Scan 2........................................................................................................... 203
Additional Scanning Settings - Main Settings Tab................................................................... 206
Additional Scanning Settings - Advanced Settings Tab .......................................................... 207
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2............................... 208
Image Format Options ............................................................................................................ 209
Scan Resolution Guidelines.................................................................................................... 210
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Faxing....................................................................................................................................................... 212
Connecting a Telephone or Answering Machine.............................................................................. 212
Setting Up Fax Features .................................................................................................................. 215
Setting Up Basic Fax Features .................................................................................................... 216
Using the Fax Setup Wizard ................................................................................................... 216
Selecting the Line Type........................................................................................................... 218
Setting the Number of Rings to Answer .................................................................................. 219
Selecting Advanced Fax Settings................................................................................................ 220
Basic Settings - Fax ................................................................................................................ 221
Send Settings - Fax................................................................................................................. 223
Receive Settings - Fax............................................................................................................ 224
Report Settings - Fax .............................................................................................................. 226
Security Settings - Fax............................................................................................................ 226
Setting Up the Fax Utility - Windows............................................................................................ 227
Setting Up Fax Features Using the Fax Utility - Mac ................................................................... 229
Setting Up Contacts and Contact Groups......................................................................................... 230
Setting Up Contacts Using the Product Control Panel................................................................. 231
Creating a Contact .................................................................................................................. 231
Editing or Deleting a Contact .................................................................................................. 233
Creating a Contact Group ....................................................................................................... 235
Editing or Deleting a Contact Group........................................................................................ 237
Sending Faxes ................................................................................................................................. 238
Sending Faxes from the Product Control Panel........................................................................... 239
Sending a Fax Using the Keypad, Contact List, or History...................................................... 239
Fax Sending Options .............................................................................................................. 241
Sending a Fax at a Specified Time ......................................................................................... 243
Dialing Fax Numbers from a Connected Telephone ............................................................... 245
Sending Faxes Using the Fax Utility - Windows .......................................................................... 245
Sending Faxes Using the Fax Utility - Mac .................................................................................. 248
Receiving Faxes............................................................................................................................... 251
Fax Reception ............................................................................................................................. 251
Receiving Faxes Automatically ................................................................................................... 252
Receiving Faxes Manually........................................................................................................... 252
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Receiving a Fax by Polling .......................................................................................................... 253
Viewing a Fax on the LCD Screen (Using the Inbox)................................................................... 254
Checking Fax Status ....................................................................................................................... 256
Printing Fax Reports......................................................................................................................... 256
Fax Report Options ..................................................................................................................... 257
Using External USB Devices with Your Product................................................................................... 259
Connecting a USB Device................................................................................................................ 259
USB Device Photo File Specifications ......................................................................................... 260
Disconnecting a USB Device............................................................................................................ 260
Viewing and Printing from the LCD Screen ...................................................................................... 261
Printing JPEG Photos.................................................................................................................. 261
Printing TIFF Files ...................................................................................................................... 262
Print Setting Options - Device Mode............................................................................................ 262
Transferring Files on a USB Device ................................................................................................. 264
Setting Up File Sharing for File Transfers from Your Computer................................................... 264
Transferring Files from a USB Device to Your Computer ............................................................ 265
Replacing Ink Cartridges and Maintenance Boxes............................................................................... 267
Ink Safety Precautions ..................................................................................................................... 267
Check Cartridge and Maintenance Box Status ................................................................................. 269
Checking Cartridge and Maintenance Box Status on the LCD Screen ........................................ 269
Checking Cartridge and Maintenance Box Status - Windows...................................................... 270
Checking Cartridge and Maintenance Box Status - Mac ............................................................. 273
Purchase Epson Ink Cartridges and Maintenance Box .................................................................... 274
Ink Cartridge and Maintenance Box Part Numbers...................................................................... 274
Removing and Installing Ink Cartridges............................................................................................ 275
Printing with Black Ink and Expended Color Cartridges ................................................................... 279
Printing with Expended Color Cartridges - Windows ................................................................... 279
Printing with Expended Color Cartridges - Mac ........................................................................... 280
Conserving Low Black Ink with Windows ......................................................................................... 282
Replacing the Maintenance Box....................................................................................................... 282
Adjusting Print Quality............................................................................................................................ 284
Print Head Maintenance................................................................................................................... 284
Print Head Nozzle Check............................................................................................................. 285
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Checking the Nozzles Using the Product Control Panel ......................................................... 285
Checking the Nozzles Using a Computer Utility...................................................................... 287
Print Head Cleaning .................................................................................................................... 290
Cleaning the Print Head Using the Product Control Panel ...................................................... 290
Cleaning the Print Head Using a Computer Utility................................................................... 291
Print Head Alignment ....................................................................................................................... 294
Aligning the Print Head Using the Product Control Panel ............................................................ 294
Adjusting the Print Quality Using the Product Control Panel........................................................ 295
Cleaning the Paper Guide ................................................................................................................ 297
Checking the Number of Sheets....................................................................................................... 297
Checking the Number of Sheets on the LCD Screen................................................................... 298
Cleaning and Transporting Your Product ............................................................................................. 299
Cleaning Your Product ..................................................................................................................... 299
Transporting Your Product ............................................................................................................... 302
Solving Problems .................................................................................................................................... 306
Viewing the Help Screen .................................................................................................................. 306
Checking for Software Updates........................................................................................................ 307
Product Status Messages ................................................................................................................ 308
Status Menu Error Codes................................................................................................................. 312
Running a Product Check ................................................................................................................ 314
Resetting Control Panel Defaults ..................................................................................................... 316
Solving Setup Problems ................................................................................................................... 317
Product Does Not Turn On or Off................................................................................................. 317
Noise After Ink Installation ........................................................................................................... 317
Software Installation Problems .................................................................................................... 318
Solving Network Problems ............................................................................................................... 318
Product Cannot Connect to a Wireless Router or Access Point .................................................. 319
Network Software Cannot Find Product on a Network................................................................. 320
Product Does Not Appear in Mac Printer Window ....................................................................... 321
Wireless Network Connection is Unstable on a Mac ................................................................... 321
Wired Network Connection Becomes Unstable........................................................................... 322
Cannot Print Over a Network....................................................................................................... 322
Cannot Scan Over a Network ...................................................................................................... 324
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Solving Copying Problems ............................................................................................................... 325
Product Cannot Copy .................................................................................................................. 325
Product Makes Noise, But Nothing Copies.................................................................................. 326
Product Makes Noise When It Sits for a While............................................................................. 326
Copies Have Incorrect or Faint Colors......................................................................................... 326
Position, Size, or Margins of Copies are Incorrect ....................................................................... 327
Solving Paper Problems................................................................................................................... 327
Paper Feeding Problems............................................................................................................. 328
Originals Do Not Feed From the Automatic Document Feeder.................................................... 329
Paper Jam Problems ................................................................................................................... 330
Paper Jam Problems in the Rear Cover ...................................................................................... 330
Paper Ejection Problems ............................................................................................................. 330
Solving Problems Printing from a Computer..................................................................................... 331
Nothing Prints.............................................................................................................................. 331
Product Icon Does Not Appear in Windows Taskbar ................................................................... 332
Error After Cartridge Replacement .............................................................................................. 333
Printing is Slow ............................................................................................................................ 333
Solving Page Layout and Content Problems.................................................................................... 335
Inverted Image............................................................................................................................. 336
Too Many Copies Print ................................................................................................................ 336
Blank Pages Print ........................................................................................................................ 336
Incorrect Margins on Printout....................................................................................................... 337
Border Appears on Borderless Prints .......................................................................................... 337
Incorrect Characters Print............................................................................................................ 338
Incorrect Image Size or Position.................................................................................................. 339
Slanted Printout........................................................................................................................... 339
Solving Print Quality Problems......................................................................................................... 340
White or Dark Lines in Printout .................................................................................................... 340
Blurry or Smeared Printout .......................................................................................................... 341
Faint Printout or Printout Has Gaps ............................................................................................. 343
Grainy Printout............................................................................................................................. 344
Incorrect Colors ........................................................................................................................... 345
Solving Scanning Problems ............................................................................................................. 346
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Scanning Software Does Not Operate Correctly ......................................................................... 347
Cannot Start Epson Scan 2 ......................................................................................................... 347
Scanning Speed is Slow.............................................................................................................. 348
Cannot Save a Scan to a Shared Folder Over a Network............................................................ 348
Solving Scanned Image Quality Problems ....................................................................................... 350
Scanned Image Quality Problems ............................................................................................... 350
Image Consists of a Few Dots Only............................................................................................. 352
Line of Dots Appears in All Scanned Images............................................................................... 352
Straight Lines in an Image Appear Crooked ................................................................................ 353
Characters are Not Recognized During Conversion to Editable Text (OCR)............................... 353
Scanned Characters are Blurry ................................................................................................... 353
Image Colors are Patchy at the Edges ........................................................................................ 354
Ripple Patterns Appear in an Image ............................................................................................ 354
Streaks Appear in All Scanned Images ....................................................................................... 354
Scanned Image Edges are Cropped ........................................................................................... 355
Solving Faxing Problems.................................................................................................................. 355
Cannot Send or Receive Faxes................................................................................................... 355
Cannot Receive Faxes with a Telephone Connected to Your Product ........................................ 358
Fax Memory Full Error Appears................................................................................................... 358
Fax Quality is Poor ...................................................................................................................... 359
Sent Fax is Received in an Incorrect Size ................................................................................... 360
Received Fax is Not Printed ........................................................................................................ 361
Solving USB Device Problems ......................................................................................................... 361
Cannot View or Print from a USB Device..................................................................................... 361
Cannot Save Files on a USB Device ........................................................................................... 362
Cannot Transfer Files To or From a USB Device......................................................................... 362
Uninstall Your Product Software....................................................................................................... 362
Uninstalling Product Software - Windows.................................................................................... 363
Uninstalling Product Software - Mac............................................................................................ 364
Where to Get Help............................................................................................................................ 365
Technical Specifications ........................................................................................................................ 366
Windows System Requirements ...................................................................................................... 366
Mac System Requirements .............................................................................................................. 367
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Paper Specifications ........................................................................................................................ 367
Printable Area Specifications ........................................................................................................... 369
Automatic Document Feeder (ADF) Specifications .......................................................................... 371
Scanning Specifications ................................................................................................................... 371
Fax Specifications ............................................................................................................................ 372
Ink Cartridge Specifications.............................................................................................................. 373
Dimension Specifications ................................................................................................................. 374
Electrical Specifications ................................................................................................................... 375
Environmental Specifications ........................................................................................................... 376
Interface Specifications .................................................................................................................... 376
External USB Device Specifications................................................................................................. 376
Network Interface Specifications ...................................................................................................... 377
Safety and Approvals Specifications ................................................................................................ 379
Notices ..................................................................................................................................................... 381
Important Safety Instructions............................................................................................................ 381
General Product Safety Instructions ............................................................................................ 381
Wireless Connection Safety Instructions ..................................................................................... 383
LCD Screen Safety Instructions................................................................................................... 384
Telephone Equipment Safety Instructions ................................................................................... 384
Important Privacy Notice (Printer Serial Number)............................................................................. 385
FCC Compliance Statement............................................................................................................. 385
Binding Arbitration and Class Waiver ............................................................................................... 388
Trademarks...................................................................................................................................... 391
Copyright Notice............................................................................................................................... 391
libTIFF Software Acknowledgment.............................................................................................. 392
A Note Concerning Responsible Use of Copyrighted Materials................................................... 393
Default Delay Times for Power Management for Epson Products ............................................... 393
Copyright Attribution.................................................................................................................... 393
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WF-7820/WF-7840 User's Guide
Welcome to the WF-7820/WF-7840 User's Guide.
For a printable PDF copy of this guide, click here.
15

Product Basics

See these sections to learn about the basic features of your product.
Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted.
Using the Control Panel Product Parts Locations Checking for Software Updates Using Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Setting Up Printing on a Chromebook Android Printing Using the Epson Print Enabler Using the Mopria Print Service Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Voice-activated Printing

Using the Control Panel

See these sections to learn about the control panel and select control panel settings.
Control Panel Buttons and Lights Entering Characters on the LCD Screen Viewing Animations Changing LCD Screen Language Selecting the Date and Time Selecting Your Country or Region Adjusting Control Panel Sounds Setting a Password and Locking the Control Panel Setting User Feature Restrictions (Access Control) Preventing PC Connection via USB
16
Adjusting the Screen Brightness Turning Off the Operation Time Out Setting Using Presets
Parent topic: Product Basics

Control Panel Buttons and Lights

1
2
3
4
5
6 Contacts button
7 C clear button
8 The numeric keypad
9 Job/Status button, the Error light, and the Data light
10 Paper Setting button
11
12 LCD screen
power button and light
home button
help button
Interrupt button
Reset button
stop button
17
13
output tray button
14
The LCD Screen Status Icon Information Navigating the LCD Screen
Parent topic: Using the Control Panel
The LCD Screen
received fax light
1 Select to show the Supply Status screen
2 Displays the network connection status. Select to set up network connections.
3 Select to change sound settings
4 Select to enter sleep mode
5 Indicates that user restrictions are enabled. Select to log in to the product.
6 Select to display the Fax Data Information screen
7 Displays various settings and functions. Swipe to the left to see additional options.
18
8 Select to show the Job Status screen
9 Scrolls the screen to the right.
1 Returns to the previous screen
2 Select a tab to display additional settings
3 Displays the list of settings
19
4 Performs the selected action
1 Select Active to display a list of active print jobs or Log to display the job history
2 Displays a list of filtering options for the print jobs
3 Lists the active print jobs or job history
4 Displays the approximate ink levels
5 Displays the approximate maintenance box level
6 Displays printer errors. Select an error from the list to display the error message.
Parent topic: Control Panel Buttons and Lights
Status Icon Information
Your product displays status icons on the LCD screen for certain product status conditions.
Icons Description
Displays additional information or instructions, such as loading paper or placing a document.
Displays the Printer Status screen.
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Icons Description
Displays the network connection status; select the icon to set up or change your network connection.
The product is not connected to a wired (Ethernet) network.
The product is connected to a wired (Ethernet) network.
The product is not connected to a wireless network.
The product is searching for an SSID or experiencing a wireless network connection issue.
The product is connected to a wireless network; the number of bars indicates the connection's signal strength.
Wi-Fi Direct is not enabled.
Wi-Fi Direct is enabled.
The Quiet Mode setting is enabled or disabled. Select the icon to change the setting. Depending on the selected paper type and print quality, when this feature is enabled noise is reduced during printing, but print speed may also be reduced.
Press this icon to enable sleep mode and turn off the LCD screen.
Indicates that the user restriction feature is enabled. You need to select a user name and then enter a password. Contact your printer administrator for login information. When enabled, a user with access permission has logged in. Select the icon to logout.
Displays the Fax Data Information screen.
The indicated setting has changed.
There is a problem with the indicated setting. Press the icon to resolve the problem.
Parent topic: Control Panel Buttons and Lights
21
Navigating the LCD Screen
Follow these guidelines to navigate and use the menus on the LCD screen.
Tap or press the screen to select an item or icon
Flick the screen to scroll swiftly
Slide your finger across the screen to move items
Close or open your fingers across the screen to zoom in or zoom out on a preview image
Parent topic: Control Panel Buttons and Lights

Entering Characters on the LCD Screen

Follow these guidelines to enter characters for passwords and other settings.
• To move the cursor, select the left or right arrows.
22
• To change the case of letters, select .
• To delete the previous character, select .
• To enter numbers or symbols, select .
• To enter a space, select Space.
Parent topic: Using the Control Panel

Viewing Animations

You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem.
1. Select the help icon.
2. Select Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures.
3. Select a topic from the list of available topics and follow the on-screen instructions.
Parent topic: Using the Control Panel

Changing LCD Screen Language

You can change the language used on the LCD screen.
Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
1. Press the home button, if necessary.
2. Select Settings > General Settings > Basic Settings > Language.
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You see a screen like this:
3. Select a language.
Parent topic: Using the Control Panel

Selecting the Date and Time

Before using your product, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format.
Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
1. Press the home button, if necessary.
2. Select Settings > General Settings > Basic Settings > Date/Time Settings.
24
You see a screen like this:
3. Select Daylight Saving Time.
4. Select the setting that applies to your area:
Winter: it is winter or your region does not use Daylight Saving Time (DST)
Summer: it is spring or summer and your region uses Daylight Saving Time (DST)
Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season. When you change from Winter to Summer, your product automatically sets its clock ahead one hour. When you change from Summer to Winter, it sets its clock back one hour.
5. Select Date/Time.
6. Select the date format you want to use.
7. Use the numeric keypad to enter the current date and select OK.
8. Select the time format you want to use.
9. Use the numeric keypad to enter the current time and select OK.
Parent topic: Using the Control Panel

Selecting Your Country or Region

Before using your product, select the country or region in which you are using your product.
25
Note: If you change the country or region, your fax settings return to their defaults and you must select
them again. This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
1. Press the home button, if necessary.
2. Select Settings > General Settings > Basic Settings > Country/Region.
You see a screen like this:
3. Scroll up or down, if necessary, and select your country or region.
You see a confirmation screen.
4. If the setting is correct, select Yes. (If not, select No and retry.)
Parent topic: Using the Control Panel

Adjusting Control Panel Sounds

You can adjust the sound level heard when you press buttons on the control panel.
Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
1. Press the home button, if necessary.
26
2. Select Settings > General Settings > Basic Settings > Sounds.
You see a screen like this:
3. Select Mute to turn off all control panel sounds, then go to step 7.
4. Select Normal Mode or Quiet Mode to adjust control panel sounds.
Note: You can also select the icon on the home screen to adjust sounds.
5. Select Button Press.
6. Select to decrease or to increase the sound and select OK when you are finished.
7. Select the back arrow to exit.
Note: You can also adjust the Sound Type and the sound level for various product functions.
Parent topic: Using the Control Panel
27

Setting a Password and Locking the Control Panel

You can set an administrator password to lock the following settings and prevent them from being changed:
• Network settings
• Web Service settings
• Scan settings
• System Administration settings
• Fax settings
• Web Config settings
• EpsonNet Config settings
1. Press the home button, if necessary.
2. Select Settings > General Settings > System Administration > Security Settings > Admin Settings.
You see a screen like this:
3. Select Admin Password.
4. Select Register.
5. Use the displayed keyboard to enter a password and select OK.
28
6. Enter your password again to confirm and select OK.
Note: Keep a copy of your password in a safe place.
7. Select OK.
8. Turn Lock Setting on.
When the control panel is locked, you must enter the password to access any of the locked settings.
Note: If you forget your password, contact Epson for assistance.
Parent topic: Using the Control Panel
Related tasks
Entering Characters on the LCD Screen

Setting User Feature Restrictions (Access Control)

Using Web Config Access Control Settings, you can restrict product features for individual users to prevent misuse of the product. Restricted features require the user to enter an ID and password on the product control panel.
After you setup feature restrictions, you must enable them using the product control panel.
1. Press the home button, if necessary.
2. Select Settings > General Settings > System Administration > Security Settings > Access
Control.
29
You see a screen like this:
3. Select On.
4. Enable Accept Unknown User Jobs to allow users to print from generic drivers or use the WSD scanning function.
Parent topic: Using the Control Panel
Related tasks
Setting a Password and Locking the Control Panel

Preventing PC Connection via USB

You can disable access from a USB-connected computer. This restricts non-network access to the product and protects the security of confidential scanned documents.
1. Press the home button, if necessary.
2. Select Settings > General Settings > Printer Settings.
3. Scroll down and select PC Connection via USB.
4. Select Disable.
Note: Select Yes to restart the product. Changes are not enabled until the product is restarted.
Parent topic: Using the Control Panel
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