Epson WF-7840 User Manual

WF-7820/WF-7840 Series User's Guide

WF-7820/WF-7840 User's Guide............................................................................................................... 15

Product Basics .......................................................................................................................................... 16

Using the Control Panel ..................................................................................................................... 16

Control Panel Buttons and Lights .................................................................................................. 17

The LCD Screen ....................................................................................................................... 18

Status Icon Information ............................................................................................................. 20

Navigating the LCD Screen....................................................................................................... 22

Entering Characters on the LCD Screen ....................................................................................... 22

Viewing Animations ....................................................................................................................... 23

Changing LCD Screen Language.................................................................................................. 23

Selecting the Date and Time ......................................................................................................... 24

Selecting Your Country or Region ................................................................................................. 25

Adjusting Control Panel Sounds.................................................................................................... 26

Setting a Password and Locking the Control Panel ....................................................................... 28

Setting User Feature Restrictions (Access Control) ...................................................................... 29

Preventing PC Connection via USB .............................................................................................. 30

Adjusting the Screen Brightness.................................................................................................... 31

Turning Off the Operation Time Out Setting .................................................................................. 31

Using Presets ................................................................................................................................ 32

Product Parts Locations ..................................................................................................................... 35

Product Parts - Front ..................................................................................................................... 35

Product Parts - Inside .................................................................................................................... 37

Product Parts - Back...................................................................................................................... 39

Checking for Software Updates.......................................................................................................... 39

Using Power Saving Settings ............................................................................................................. 40

Changing the Sleep Timer Settings ............................................................................................... 40

Changing the Power Off Timer Settings ........................................................................................ 42

Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 43

Setting Up Epson Connect Services.............................................................................................. 43

Using Epson Email Print ............................................................................................................... 45

Using the Epson Smart Panel Mobile App..................................................................................... 45

Using the Epson iPrint Mobile App ................................................................................................ 46

Using Epson Remote Print ........................................................................................................... 46

Using Epson Scan to Cloud........................................................................................................... 47

Using AirPrint .................................................................................................................................... 48

Setting Up Printing on a Chromebook ................................................................................................ 48

Android Printing Using the Epson Print Enabler ................................................................................ 49

Using the Mopria Print Service .......................................................................................................... 49

Using Fire OS Printing ....................................................................................................................... 50

Using Windows 10 Mobile Printing .................................................................................................... 50

Using Epson Print and Scan App with Windows Tablets ................................................................... 51

Voice-activated Printing ..................................................................................................................... 51

Wi-Fi or Wired Networking........................................................................................................................ 53

Network Security Recommendations ................................................................................................. 53

Wi-Fi Infrastructure Mode Setup......................................................................................................... 54

Selecting Wireless Network Settings from the Control Panel ........................................................ 55

Setting Up Wireless Printing from a Smart Device Using Epson Smart Panel............................... 57

Wi-Fi Direct Mode Setup .................................................................................................................... 59

Connecting to a Mobile Device ...................................................................................................... 59

Enabling Wi-Fi Direct Mode........................................................................................................... 61

Modifying the Wi-Fi Direct Network Name or Password ................................................................ 62

Wi-Fi Protected Setup (WPS)............................................................................................................. 64

Using WPS to Connect to a Network ............................................................................................. 64

Printing a Network Status Sheet......................................................................................................... 65

Printing a Network Connection Report ............................................................................................... 66

Network Connection Report Codes and Messages ....................................................................... 68

Configuring Email Server Settings...................................................................................................... 73

Email Server Settings .................................................................................................................... 75

Changing or Updating Network Connections ..................................................................................... 76

Accessing the Web Config Utility................................................................................................... 76

Changing a USB Connection to a Wi-Fi Connection...................................................................... 77

Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 77

Connecting to a New Wi-Fi Router ................................................................................................ 78

Disabling Wi-Fi Features ............................................................................................................... 78

Loading Paper ........................................................................................................................................... 80

Loading Paper in the Cassette and Paper Tray (Rear Paper Feed Slot) ............................................ 80

Paper Loading Capacity..................................................................................................................... 83

Double-sided Printing Capacity.......................................................................................................... 92

Borderless Paper Type Compatibility ................................................................................................. 95

Compatible Epson Papers.................................................................................................................. 96

Paper or Media Type Settings - Printing Software.............................................................................. 97

Selecting the Paper Settings for Each Source - Control Panel ........................................................... 98

Paper Type Settings - Control Panel ............................................................................................. 99

Selecting the Default Paper Source Settings.................................................................................... 100

Paper Source Settings Options ................................................................................................... 101

Selecting the Universal Print Settings .............................................................................................. 101

Universal Print Settings Options .................................................................................................. 102

Placing Originals on the Product ........................................................................................................... 104

Placing Originals on the Scanner Glass ........................................................................................... 104

Placing Originals in the Automatic Document Feeder ...................................................................... 106

ADF Original Document Specifications........................................................................................ 109

Copying .................................................................................................................................................... 111

Copying Documents or Photos......................................................................................................... 111

Copying Options............................................................................................................................... 112

Printing from a Computer ....................................................................................................................... 117

Printing with Windows ...................................................................................................................... 117

Selecting Basic Print Settings - Windows .................................................................................... 118

Paper Source Options - Windows ........................................................................................... 121

Print Quality Options - Windows ............................................................................................. 121

Multi-Page Printing Options - Windows................................................................................... 121

Selecting Double-sided Printing Settings - Windows ................................................................... 122

Double-sided Printing Options - Windows............................................................................... 124

Print Density Adjustments - Windows ..................................................................................... 125

Selecting Additional Layout and Print Options - Windows ........................................................... 126

Custom Color Correction Options - Windows.......................................................................... 128

Image Options and Additional Settings - Windows.................................................................. 129

Header/Footer Settings - Windows ......................................................................................... 130

Selecting a Printing Preset - Windows......................................................................................... 131

Selecting Extended Settings - Windows ...................................................................................... 133

Extended Settings - Windows ................................................................................................. 134

Printing Your Document - Windows............................................................................................. 135

Locking Printer Settings - Windows ............................................................................................. 136

Locked Setting Options........................................................................................................... 138

Selecting Default Print Settings - Windows.................................................................................. 139

Changing the Language of the Printer Software Screens ....................................................... 140

Changing Automatic Update Options .......................................................................................... 141

Printing with the Built-in Epson Driver - Windows 10 S..................................................................... 142

Selecting Print Settings - Windows 10 S...................................................................................... 143

Printing on a Mac ............................................................................................................................. 146

Selecting Basic Print Settings - Mac ........................................................................................... 147

Paper Source Options - Mac................................................................................................... 151

Print Quality Options - Mac ..................................................................................................... 151

Print Options - Mac ................................................................................................................. 152

Selecting Page Setup Settings - Mac .......................................................................................... 152

Selecting Print Layout Options - Mac........................................................................................... 153

Selecting Double-sided Printing Settings - Mac........................................................................... 154

Double-sided Printing Options and Adjustments - Mac........................................................... 155

Managing Color - Mac ................................................................................................................. 156

Color Matching and Color Options - Mac ................................................................................ 157

Selecting Printing Preferences - Mac .......................................................................................... 158

Printing Preferences - Mac...................................................................................................... 158

Printing Your Document or Photo - Mac ...................................................................................... 159

Checking Print Status - Mac.................................................................................................... 160

Printing from a Smart Device............................................................................................................ 161

Cancelling Printing Using the Product .............................................................................................. 162

Scanning .................................................................................................................................................. 163

Starting a Scan................................................................................................................................. 163

Starting a Scan Using the Product Control Panel ........................................................................ 163

Scanning to a Connected Computer ....................................................................................... 165

Scanning to Email ................................................................................................................... 166

Setting Up a WSD Port (Windows 7/Windows Vista) .............................................................. 168

Scanning to the Cloud ............................................................................................................. 169

Scanning to a Memory Device ................................................................................................ 171

Control Panel Scanning Options............................................................................................. 172

Setting Up and Scanning to a Network Folder or FTP Server...................................................... 175

Creating a Shared Network Folder.......................................................................................... 175

Registering Contacts for Email, Network, or FTP Scanning - Control Panel ........................... 177

Registering Contacts for Network Folder or FTP Scanning - Web Config ............................... 179

Scanning to a Network Folder or FTP Server.......................................................................... 180

Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 182

Starting a Scan from a Scanning Program................................................................................... 184

Starting a Scan from a Smart Device........................................................................................... 186

Scanning a Document in Epson ScanSmart................................................................................ 186

Saving a Scan......................................................................................................................... 189

Attaching a Scan to Email ....................................................................................................... 190

Sending a Scan to a Cloud Service......................................................................................... 191

Printing a Scan........................................................................................................................ 192

Selecting Epson ScanSmart Settings .......................................................................................... 193

Changing the Epson Product .................................................................................................. 194

Changing the Scan Settings.................................................................................................... 195

Changing the File Name Settings ........................................................................................... 196

Changing the Save Settings.................................................................................................... 198

Save Settings.......................................................................................................................... 200

Customizing Action Icons........................................................................................................ 201

Scanning in Epson Scan 2........................................................................................................... 203

Additional Scanning Settings - Main Settings Tab................................................................... 206

Additional Scanning Settings - Advanced Settings Tab .......................................................... 207

Saving Scanned Documents as a Searchable PDF Using Epson Scan 2............................... 208

Image Format Options ............................................................................................................ 209

Scan Resolution Guidelines.................................................................................................... 210

Faxing....................................................................................................................................................... 212

Connecting a Telephone or Answering Machine.............................................................................. 212

Setting Up Fax Features .................................................................................................................. 215

Setting Up Basic Fax Features .................................................................................................... 216

Using the Fax Setup Wizard ................................................................................................... 216

Selecting the Line Type........................................................................................................... 218

Setting the Number of Rings to Answer .................................................................................. 219

Selecting Advanced Fax Settings................................................................................................ 220

Basic Settings - Fax ................................................................................................................ 221

Send Settings - Fax................................................................................................................. 223

Receive Settings - Fax............................................................................................................ 224

Report Settings - Fax .............................................................................................................. 226

Security Settings - Fax............................................................................................................ 226

Setting Up the Fax Utility - Windows............................................................................................ 227

Setting Up Fax Features Using the Fax Utility - Mac ................................................................... 229

Setting Up Contacts and Contact Groups......................................................................................... 230

Setting Up Contacts Using the Product Control Panel................................................................. 231

Creating a Contact .................................................................................................................. 231

Editing or Deleting a Contact .................................................................................................. 233

Creating a Contact Group ....................................................................................................... 235

Editing or Deleting a Contact Group........................................................................................ 237

Sending Faxes ................................................................................................................................. 238

Sending Faxes from the Product Control Panel........................................................................... 239

Sending a Fax Using the Keypad, Contact List, or History...................................................... 239

Fax Sending Options .............................................................................................................. 241

Sending a Fax at a Specified Time ......................................................................................... 243

Dialing Fax Numbers from a Connected Telephone ............................................................... 245

Sending Faxes Using the Fax Utility - Windows .......................................................................... 245

Sending Faxes Using the Fax Utility - Mac .................................................................................. 248

Receiving Faxes............................................................................................................................... 251

Fax Reception ............................................................................................................................. 251

Receiving Faxes Automatically ................................................................................................... 252

Receiving Faxes Manually........................................................................................................... 252

Receiving a Fax by Polling .......................................................................................................... 253

Viewing a Fax on the LCD Screen (Using the Inbox)................................................................... 254

Checking Fax Status ....................................................................................................................... 256

Printing Fax Reports......................................................................................................................... 256

Fax Report Options ..................................................................................................................... 257

Using External USB Devices with Your Product................................................................................... 259

Connecting a USB Device................................................................................................................ 259

USB Device Photo File Specifications ......................................................................................... 260

Disconnecting a USB Device............................................................................................................ 260

Viewing and Printing from the LCD Screen ...................................................................................... 261

Printing JPEG Photos.................................................................................................................. 261

Printing TIFF Files ...................................................................................................................... 262

Print Setting Options - Device Mode............................................................................................ 262

Transferring Files on a USB Device ................................................................................................. 264

Setting Up File Sharing for File Transfers from Your Computer................................................... 264

Transferring Files from a USB Device to Your Computer ............................................................ 265

Replacing Ink Cartridges and Maintenance Boxes............................................................................... 267

Ink Safety Precautions ..................................................................................................................... 267

Check Cartridge and Maintenance Box Status ................................................................................. 269

Checking Cartridge and Maintenance Box Status on the LCD Screen ........................................ 269

Checking Cartridge and Maintenance Box Status - Windows...................................................... 270

Checking Cartridge and Maintenance Box Status - Mac ............................................................. 273

Purchase Epson Ink Cartridges and Maintenance Box .................................................................... 274

Ink Cartridge and Maintenance Box Part Numbers...................................................................... 274

Removing and Installing Ink Cartridges............................................................................................ 275

Printing with Black Ink and Expended Color Cartridges ................................................................... 279

Printing with Expended Color Cartridges - Windows ................................................................... 279

Printing with Expended Color Cartridges - Mac ........................................................................... 280

Conserving Low Black Ink with Windows ......................................................................................... 282

Replacing the Maintenance Box....................................................................................................... 282

Adjusting Print Quality............................................................................................................................ 284

Print Head Maintenance................................................................................................................... 284

Print Head Nozzle Check............................................................................................................. 285

Checking the Nozzles Using the Product Control Panel ......................................................... 285

Checking the Nozzles Using a Computer Utility...................................................................... 287

Print Head Cleaning .................................................................................................................... 290

Cleaning the Print Head Using the Product Control Panel ...................................................... 290

Cleaning the Print Head Using a Computer Utility................................................................... 291

Print Head Alignment ....................................................................................................................... 294

Aligning the Print Head Using the Product Control Panel ............................................................ 294

Adjusting the Print Quality Using the Product Control Panel........................................................ 295

Cleaning the Paper Guide ................................................................................................................ 297

Checking the Number of Sheets....................................................................................................... 297

Checking the Number of Sheets on the LCD Screen................................................................... 298

Cleaning and Transporting Your Product ............................................................................................. 299

Cleaning Your Product ..................................................................................................................... 299

Transporting Your Product ............................................................................................................... 302

Solving Problems .................................................................................................................................... 306

Viewing the Help Screen .................................................................................................................. 306

Checking for Software Updates........................................................................................................ 307

Product Status Messages ................................................................................................................ 308

Status Menu Error Codes................................................................................................................. 312

Running a Product Check ................................................................................................................ 314

Resetting Control Panel Defaults ..................................................................................................... 316

Solving Setup Problems ................................................................................................................... 317

Product Does Not Turn On or Off................................................................................................. 317

Noise After Ink Installation ........................................................................................................... 317

Software Installation Problems .................................................................................................... 318

Solving Network Problems ............................................................................................................... 318

Product Cannot Connect to a Wireless Router or Access Point .................................................. 319

Network Software Cannot Find Product on a Network................................................................. 320

Product Does Not Appear in Mac Printer Window ....................................................................... 321

Wireless Network Connection is Unstable on a Mac ................................................................... 321

Wired Network Connection Becomes Unstable........................................................................... 322

Cannot Print Over a Network....................................................................................................... 322

Cannot Scan Over a Network ...................................................................................................... 324

Solving Copying Problems ............................................................................................................... 325

Product Cannot Copy .................................................................................................................. 325

Product Makes Noise, But Nothing Copies.................................................................................. 326

Product Makes Noise When It Sits for a While............................................................................. 326

Copies Have Incorrect or Faint Colors......................................................................................... 326

Position, Size, or Margins of Copies are Incorrect ....................................................................... 327

Solving Paper Problems................................................................................................................... 327

Paper Feeding Problems............................................................................................................. 328

Originals Do Not Feed From the Automatic Document Feeder.................................................... 329

Paper Jam Problems ................................................................................................................... 330

Paper Jam Problems in the Rear Cover ...................................................................................... 330

Paper Ejection Problems ............................................................................................................. 330

Solving Problems Printing from a Computer..................................................................................... 331

Nothing Prints.............................................................................................................................. 331

Product Icon Does Not Appear in Windows Taskbar ................................................................... 332

Error After Cartridge Replacement .............................................................................................. 333

Printing is Slow ............................................................................................................................ 333

Solving Page Layout and Content Problems.................................................................................... 335

Inverted Image............................................................................................................................. 336

Too Many Copies Print ................................................................................................................ 336

Blank Pages Print ........................................................................................................................ 336

Incorrect Margins on Printout....................................................................................................... 337

Border Appears on Borderless Prints .......................................................................................... 337

Incorrect Characters Print............................................................................................................ 338

Incorrect Image Size or Position.................................................................................................. 339

Slanted Printout........................................................................................................................... 339

Solving Print Quality Problems......................................................................................................... 340

White or Dark Lines in Printout .................................................................................................... 340

Blurry or Smeared Printout .......................................................................................................... 341

Faint Printout or Printout Has Gaps ............................................................................................. 343

Grainy Printout............................................................................................................................. 344

Incorrect Colors ........................................................................................................................... 345

Solving Scanning Problems ............................................................................................................. 346

Scanning Software Does Not Operate Correctly ......................................................................... 347

Cannot Start Epson Scan 2 ......................................................................................................... 347

Scanning Speed is Slow.............................................................................................................. 348

Cannot Save a Scan to a Shared Folder Over a Network............................................................ 348

Solving Scanned Image Quality Problems ....................................................................................... 350

Scanned Image Quality Problems ............................................................................................... 350

Image Consists of a Few Dots Only............................................................................................. 352

Line of Dots Appears in All Scanned Images............................................................................... 352

Straight Lines in an Image Appear Crooked ................................................................................ 353

Characters are Not Recognized During Conversion to Editable Text (OCR)............................... 353

Scanned Characters are Blurry ................................................................................................... 353

Image Colors are Patchy at the Edges ........................................................................................ 354

Ripple Patterns Appear in an Image ............................................................................................ 354

Streaks Appear in All Scanned Images ....................................................................................... 354

Scanned Image Edges are Cropped ........................................................................................... 355

Solving Faxing Problems.................................................................................................................. 355

Cannot Send or Receive Faxes................................................................................................... 355

Cannot Receive Faxes with a Telephone Connected to Your Product ........................................ 358

Fax Memory Full Error Appears................................................................................................... 358

Fax Quality is Poor ...................................................................................................................... 359

Sent Fax is Received in an Incorrect Size ................................................................................... 360

Received Fax is Not Printed ........................................................................................................ 361

Solving USB Device Problems ......................................................................................................... 361

Cannot View or Print from a USB Device..................................................................................... 361

Cannot Save Files on a USB Device ........................................................................................... 362

Cannot Transfer Files To or From a USB Device......................................................................... 362

Uninstall Your Product Software....................................................................................................... 362

Uninstalling Product Software - Windows.................................................................................... 363

Uninstalling Product Software - Mac............................................................................................ 364

Where to Get Help............................................................................................................................ 365

Technical Specifications ........................................................................................................................ 366

Windows System Requirements ...................................................................................................... 366

Mac System Requirements .............................................................................................................. 367

Paper Specifications ........................................................................................................................ 367

Printable Area Specifications ........................................................................................................... 369

Automatic Document Feeder (ADF) Specifications .......................................................................... 371

Scanning Specifications ................................................................................................................... 371

Fax Specifications ............................................................................................................................ 372

Ink Cartridge Specifications.............................................................................................................. 373

Dimension Specifications ................................................................................................................. 374

Electrical Specifications ................................................................................................................... 375

Environmental Specifications ........................................................................................................... 376

Interface Specifications .................................................................................................................... 376

External USB Device Specifications................................................................................................. 376

Network Interface Specifications ...................................................................................................... 377

Safety and Approvals Specifications ................................................................................................ 379

Notices ..................................................................................................................................................... 381

Important Safety Instructions............................................................................................................ 381

General Product Safety Instructions ............................................................................................ 381

Wireless Connection Safety Instructions ..................................................................................... 383

LCD Screen Safety Instructions................................................................................................... 384

Telephone Equipment Safety Instructions ................................................................................... 384

Important Privacy Notice (Printer Serial Number)............................................................................. 385

FCC Compliance Statement............................................................................................................. 385

Binding Arbitration and Class Waiver ............................................................................................... 388

Trademarks...................................................................................................................................... 391

Copyright Notice............................................................................................................................... 391

libTIFF Software Acknowledgment.............................................................................................. 392

A Note Concerning Responsible Use of Copyrighted Materials................................................... 393

Default Delay Times for Power Management for Epson Products ............................................... 393

Copyright Attribution.................................................................................................................... 393

WF-7820/WF-7840 User's Guide

Welcome to the WF-7820/WF-7840 User's Guide.

For a printable PDF copy of this guide, click here.

Product Basics

See these sections to learn about the basic features of your product.

Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted.

Using the Control Panel Product Parts Locations Checking for Software Updates Using Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Setting Up Printing on a Chromebook Android Printing Using the Epson Print Enabler Using the Mopria Print Service Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Voice-activated Printing

Using the Control Panel

See these sections to learn about the control panel and select control panel settings.

Control Panel Buttons and Lights Entering Characters on the LCD Screen Viewing Animations Changing LCD Screen Language Selecting the Date and Time Selecting Your Country or Region Adjusting Control Panel Sounds Setting a Password and Locking the Control Panel Setting User Feature Restrictions (Access Control) Preventing PC Connection via USB

Adjusting the Screen Brightness Turning Off the Operation Time Out Setting Using Presets

Parent topic: Product Basics

Control Panel Buttons and Lights

6 Contacts button

7 C clear button

8 The numeric keypad

9 Job/Status button, the Error light, and the Data light

10 Paper Setting button

12 LCD screen

power button and light

home button

help button

Interrupt button

Reset button

stop button

output tray button

The LCD Screen Status Icon Information Navigating the LCD Screen

Parent topic: Using the Control Panel

The LCD Screen

received fax light

1 Select to show the Supply Status screen

2 Displays the network connection status. Select to set up network connections.

3 Select to change sound settings

4 Select to enter sleep mode

5 Indicates that user restrictions are enabled. Select to log in to the product.

6 Select to display the Fax Data Information screen

7 Displays various settings and functions. Swipe to the left to see additional options.

8 Select to show the Job Status screen

9 Scrolls the screen to the right.

1 Returns to the previous screen

2 Select a tab to display additional settings

3 Displays the list of settings

4 Performs the selected action

1 Select Active to display a list of active print jobs or Log to display the job history

2 Displays a list of filtering options for the print jobs

3 Lists the active print jobs or job history

4 Displays the approximate ink levels

5 Displays the approximate maintenance box level

6 Displays printer errors. Select an error from the list to display the error message.

Parent topic: Control Panel Buttons and Lights

Status Icon Information

Your product displays status icons on the LCD screen for certain product status conditions.

Icons Description

Displays additional information or instructions, such as loading paper or placing a document.

Displays the Printer Status screen.

Icons Description

Displays the network connection status; select the icon to set up or change your network connection.

• The product is not connected to a wired (Ethernet) network.

• The product is connected to a wired (Ethernet) network.

• The product is not connected to a wireless network.

• The product is searching for an SSID or experiencing a wireless network connection issue.

• The product is connected to a wireless network; the number of bars indicates the connection's signal strength.

• Wi-Fi Direct is not enabled.

• Wi-Fi Direct is enabled.

The Quiet Mode setting is enabled or disabled. Select the icon to change the setting. Depending on the selected paper type and print quality, when this feature is enabled noise is reduced during printing, but print speed may also be reduced.

Press this icon to enable sleep mode and turn off the LCD screen.

Indicates that the user restriction feature is enabled. You need to select a user name and then enter a password. Contact your printer administrator for login information. When enabled, a user with access permission has logged in. Select the icon to logout.

Displays the Fax Data Information screen.

The indicated setting has changed.

There is a problem with the indicated setting. Press the icon to resolve the problem.

Parent topic: Control Panel Buttons and Lights

Navigating the LCD Screen

Follow these guidelines to navigate and use the menus on the LCD screen.

Tap or press the screen to select an item or icon

Flick the screen to scroll swiftly

Slide your finger across the screen to move items

Close or open your fingers across the screen to zoom in or zoom out on a preview image

Parent topic: Control Panel Buttons and Lights

Entering Characters on the LCD Screen

Follow these guidelines to enter characters for passwords and other settings.

• To move the cursor, select the left or right arrows.

• To change the case of letters, select .

• To delete the previous character, select .

• To enter numbers or symbols, select .

• To enter a space, select Space.

Parent topic: Using the Control Panel

Viewing Animations

You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem.

1. Select the help icon.

2. Select Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures.

3. Select a topic from the list of available topics and follow the on-screen instructions.

Parent topic: Using the Control Panel

Changing LCD Screen Language

You can change the language used on the LCD screen.

Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Basic Settings > Language.

You see a screen like this:

3. Select a language.

Parent topic: Using the Control Panel

Selecting the Date and Time

Before using your product, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format.

Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Basic Settings > Date/Time Settings.

You see a screen like this:

3. Select Daylight Saving Time.

4. Select the setting that applies to your area:

• Winter: it is winter or your region does not use Daylight Saving Time (DST)

• Summer: it is spring or summer and your region uses Daylight Saving Time (DST)

Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season. When you change from Winter to Summer, your product automatically sets its clock ahead one hour. When you change from Summer to Winter, it sets its clock back one hour.

5. Select Date/Time.

6. Select the date format you want to use.

7. Use the numeric keypad to enter the current date and select OK.

8. Select the time format you want to use.

9. Use the numeric keypad to enter the current time and select OK.

Parent topic: Using the Control Panel

Selecting Your Country or Region

Before using your product, select the country or region in which you are using your product.

Note: If you change the country or region, your fax settings return to their defaults and you must select

them again. This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Basic Settings > Country/Region.

You see a screen like this:

3. Scroll up or down, if necessary, and select your country or region.

You see a confirmation screen.

4. If the setting is correct, select Yes. (If not, select No and retry.)

Parent topic: Using the Control Panel

Adjusting Control Panel Sounds

You can adjust the sound level heard when you press buttons on the control panel.

Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Basic Settings > Sounds.

You see a screen like this:

3. Select Mute to turn off all control panel sounds, then go to step 7.

4. Select Normal Mode or Quiet Mode to adjust control panel sounds.

Note: You can also select the icon on the home screen to adjust sounds.

5. Select Button Press.

6. Select to decrease or to increase the sound and select OK when you are finished.

7. Select the back arrow to exit.

Note: You can also adjust the Sound Type and the sound level for various product functions.

Parent topic: Using the Control Panel

Setting a Password and Locking the Control Panel

You can set an administrator password to lock the following settings and prevent them from being changed:

• Network settings

• Web Service settings

• Scan settings

• System Administration settings

• Fax settings

• Web Config settings

• EpsonNet Config settings

1. Press the home button, if necessary.

2. Select Settings > General Settings > System Administration > Security Settings > Admin Settings.

You see a screen like this:

3. Select Admin Password.

4. Select Register.

5. Use the displayed keyboard to enter a password and select OK.

6. Enter your password again to confirm and select OK.

Note: Keep a copy of your password in a safe place.

7. Select OK.

8. Turn Lock Setting on.

When the control panel is locked, you must enter the password to access any of the locked settings.

Note: If you forget your password, contact Epson for assistance.

Parent topic: Using the Control Panel

Related tasks

Entering Characters on the LCD Screen

Setting User Feature Restrictions (Access Control)

Using Web Config Access Control Settings, you can restrict product features for individual users to prevent misuse of the product. Restricted features require the user to enter an ID and password on the product control panel.

After you setup feature restrictions, you must enable them using the product control panel.

1. Press the home button, if necessary.

2. Select Settings > General Settings > System Administration > Security Settings > Access

Control.

You see a screen like this:

3. Select On.

4. Enable Accept Unknown User Jobs to allow users to print from generic drivers or use the WSD scanning function.

Parent topic: Using the Control Panel

Related tasks

Setting a Password and Locking the Control Panel

Preventing PC Connection via USB

You can disable access from a USB-connected computer. This restricts non-network access to the product and protects the security of confidential scanned documents.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Printer Settings.

3. Scroll down and select PC Connection via USB.

4. Select Disable.

Note: Select Yes to restart the product. Changes are not enabled until the product is restarted.

Parent topic: Using the Control Panel

Adjusting the Screen Brightness

You can adjust the brightness of the LCD screen.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Basic Settings > LCD Brightness.

You see a screen like this:

3. Select the – or + icons to decrease or increase the brightness.

4. Select OK to exit.

Parent topic: Using the Control Panel

Turning Off the Operation Time Out Setting

The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity. This feature is enabled by default, but you can turn it off.

Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Basic Settings.

3. Scroll down and set Operation Time Out to Off.

Parent topic: Using the Control Panel

Using Presets

You can save frequently used copy, fax, and scan settings as presets. This lets you easily reuse them whenever necessary.

You see a screen like this:

Note: Presets can be locked by an administrator. If you cannot access or change presets, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Presets.

You see a screen like this:

3. Select Add New. Enter the administrator password, if necessary.

Note: You can save up to 50 presets.

4. Select the function for which you want to set up a preset.

You see the main screen for that function, such as the Copy screen:

5. Select the settings you want to save and select Register.

You see a screen like this:

6. Select Name.

You see a screen like this:

7. Use the displayed keyboard to enter a name for the preset and select OK.

8. Select OK to return to the Presets screen.

When you copy, fax, or scan, you can use the preset by selecting Presets and selecting your preset name from the list.

Parent topic: Using the Control Panel

Product Parts Locations

See these sections to identify the parts on your product.

Product Parts - Front Product Parts - Inside Product Parts - Back

Parent topic: Product Basics

Product Parts - Front

1 Automatic Document Feeder (ADF) cover

2 ADF edge guide

3 ADF input tray

4 ADF document support

5 ADF output tray

6 Paper cassette 1 (WF-7840) or Paper cassette (WF-7820)

7 Paper cassette 2 (WF-7840)

1 Paper support

2 Paper support edge guide

3 Paper tray (rear paper feed slot)

4 Output tray

5 Paper cassette edge guide

6 Paper cassette

7 Paper cassette cover

Parent topic: Product Parts Locations

Product Parts - Inside

1 Document cover

2 Document mat

3 Scanner glass

4 Control panel

5 USB Type A port for external devices

1 Maintenance box cover

2 Scanner unit

3 Ink cartridge cover

4 Ink cartridge holder (do not remove)

5 Inner cover

Parent topic: Product Parts Locations

Product Parts - Back

1 Rear cover

2 AC inlet

3 LINE port

4 USB port

5 LAN port

6 EXT port

Parent topic: Product Parts Locations

Checking for Software Updates

It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Caribbean) and select your product.

Note: Your printer is designed to work only with genuine Epson-brand ink cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly or at all. Epson periodically provides firmware updates to address issues of security, performance, minor bug fixes and ensure the printer functions as designed. These updates may affect

the functionality of third-party ink. Non-Epson branded or altered Epson cartridges that functioned prior to a firmware update may not continue to function.

• Windows: Your printer software automatically checks for updates. You can also manually update the

software by selecting Software Update here:

• Accessing the Windows Desktop and right-clicking the icon for your product in the right side of the Windows taskbar, or clicking the up arrow and right-clicking .

• On the Maintenance tab in the printer settings window

You can also update the software by selecting EPSON Software Updater in the EPSON or Epson Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows.

• OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.

• macOS 10.12.x, 10.13.x, 10.14.x, or 10.15.x: You can manually update the software by opening the App Store, selecting Updates, searching for a software update option for Epson Software, and selecting Update.

Parent topic: Product Basics

Solving Problems

Using Power Saving Settings

Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources.

Changing the Sleep Timer Settings Changing the Power Off Timer Settings

Parent topic: Product Basics

Changing the Sleep Timer Settings

You can adjust the time period before your product enters sleep mode and turns off the LCD screen.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Basic Settings.

5. Select Sleep Timer.

You see a screen like this:

6. Do one of the following:

• Press the – or + icon to decrease or increase the number of minutes.

• Press the number of minutes on the LCD screen, select the number of minutes from the on-screen keypad, and press OK.

7. Select OK.

8. Select Wake from Sleep .

9. Select Wake with LCD Screen Touch.

10. Do one of the following:

• Select On to wake the printer from sleep mode by tapping the LCD touchscreen or by pressing a button on the control panel.

• Select Off to wake the printer from sleep mode by only pressing a button on the control panel. This prevents unintentional operations due to objects bumping the LCD touchscreen.

• Select Scheduled to set a time range for the feature to be enabled.

Parent topic: Using Power Saving Settings

Changing the Power Off Timer Settings

You can have the product turn off automatically if it is not used for a specified period of time.

Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Basic Settings > Power Off Timer.

You see a screen like this:

3. Select a time period between 30minutes and 12h (12 hours).

Parent topic: Using Power Saving Settings

Epson Connect Solutions for Smartphones, Tablets, and More

Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages from your home, office, or even across the globe.

Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.

Print from anywhere with these Epson Connect solutions:

• Epson Email Print

• Epson iPrint Mobile App

• Epson Remote Print

Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.

Setting Up Epson Connect Services Using Epson Email Print Using the Epson Smart Panel Mobile App Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Setting Up Epson Connect Services

If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Web Service Settings.

5. Select Epson Connect Services.

You see a screen like this:

6. Select Register.

7. Follow the instructions on the screen to activate your product's email address.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using Epson Email Print

With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product. Both the email and the attachments will print automatically.

1. Connect your product to your network. See the link below.

2. If you did not already set up Email Print when you installed your product software, see the link below to use your product control panel to activate your unique email address. Or visit epson.com/connect (U.S), epson.ca/connect (Canada), or epsonconnect.com (Caribbean) to learn more about Email Print, create your Epson Connect account, and register your product to the Epson Connect service.

3. Now you are ready to send and print emails to your product's Email Print address.

Note: Go to epsonconnect.com and log into your Epson Connect account to personalize your product's email, adjust print settings, and set up other Epson Connect services.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using the Epson Smart Panel Mobile App

Use this free Apple and Android app to print, copy, or scan with networked Epson products. Epson Smart Panel also lets you check ink levels and product status.

1. Connect your product to your wireless network. See the link below.

2. Visit epson.com/connect (U.S), epson.ca/connect (Canada), or latin.epson.com/connect (Caribbean) to learn more about Epson Smart Panel and check the compatibility of your mobile device.

3. Download Epson Smart Panel from the Apple App Store or Google Play.

4. Connect your mobile device to the same wireless network as your product.

5. Open Epson Smart Panel and select your Epson product, if necessary.

Now you are ready to print, copy, or scan with your mobile device and your Epson product.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related tasks

Setting Up Wireless Printing from a Smart Device Using Epson Smart Panel Starting a Scan from a Smart Device Printing from a Smart Device

Using the Epson iPrint Mobile App

Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive.

1. Connect your product to your wireless network. See the link below.

2. Visit epson.com/connect (U.S), epson.ca/connect (Canada), or latin.epson.com/connect (Caribbean) to learn more about Epson iPrint and check the compatibility of your mobile device.

3. Download Epson iPrint from the Apple App Store or Google Play.

4. Connect your mobile device to the same wireless network as your product.

5. Open Epson iPrint and select your Epson product.

Now you are ready to print or scan with your mobile device and your Epson product.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using Epson Remote Print

With Epson Remote Print software, you can print from your laptop or desktop computer to an Epson Email-enabled product anywhere in the world.

1. Connect your Epson product to your wireless network. See the link below.

2. If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service.

Note: Make a note of your product's email address.

3. Visit epsonconnect.com to learn more about Remote Print and how to download the Remote Print Driver software.

4. Download and install the Remote Print software.

5. Enter the email address and optional access key of your Epson product during Remote Print setup.

6. Now you are ready to print remotely. Select the print command in your laptop or desktop computer application and choose the Remote Print option for your Epson product.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using Epson Scan to Cloud

The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.

1. Connect your Epson product to your network. See the link below.

Note: Make a note of your product's email address and password.

3. Visit epsonconnect.com to sign into your account with the email address and password you selected.

4. Select your product, select Scan to Cloud, and select Destination List.

5. Click Add, then follow the instructions on the screen to create your destination list.

6. Now you are ready to use Scan to Cloud. Select the setting for scanning to Scan to Cloud on your Epson product control panel.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related tasks

Attaching a Scan to Email

Related topics

Wi-Fi or Wired Networking

Using AirPrint

AirPrint enables instant wireless printing from iPhone, iPad, iPod touch, and Mac without the need to install drivers or download software.

Note: If you disabled paper configuration messages on your product control panel, you cannot use AirPrint. See the link below to enable the messages, if necessary.

1. Load paper in your product.

2. Set up your product for wireless printing. See the link below.

3. Connect your Apple device to the same wireless network that your product is using.

4. Print from your device to your product.

Note: For details, see the AirPrint page on the Apple website.

Parent topic: Product Basics

Related references

Paper Source Settings Options

Related topics

Wi-Fi or Wired Networking

Setting Up Printing on a Chromebook

Your Epson printer supports native printing on Chromebook, allowing you to print from a Chromebook without drivers or cables.

For directions on setting up your printer, visit Setting Up Your Epson Printer on Your Chromebook (U.S) or Setting Up Your Epson Printer on Your Chromebook (Canada).

Parent topic: Product Basics

Android Printing Using the Epson Print Enabler

You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.

1. Connect your Epson product to your wireless network. See the link below.

2. On your Android device, download the Epson Print Enabler plug-in from Google Play.

3. Go to Settings on your Android device, select Printing, and enable the Epson plug-in, if necessary.

4. Connect your Android device to the same wireless network as your product.

5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and print whatever is on the screen.

Note: If you do not see your product, tap All Printers and select your product.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using the Mopria Print Service

You can use the Mopria Print Service to print from your Android phone or tablet (Android v4.4 or later) to your Epson product or any Mopria-certified product from other manufacturers. You can download the Mopria Print Service from Google Play.

Note: For details on the Mopria Print Service, click here (U.S.) or click here (Canada).

1. Connect your Epson product to your wireless network. See the link below.

2. On your Android device, download the Mopria Print Service app from Google Play.

Note: On some Samsung Galaxy devices, Mopria may come preinstalled.

3. Go to Settings on your Android device, select Printing, and enable the Mopria Print Service, if necessary.

4. Connect your Android device to the same wireless network as your product.

5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and select Print. Then select All printers, select your Epson product, adjust your print settings, and print.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using Fire OS Printing

You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. With just a few taps in Email, Calendar, Contacts, and WPS Office, you can send whatever is on the screen to an Epson product.

1. Connect your Epson product to your wireless network. See the link below.

2. Connect your Amazon device to the same wireless network as your product.

3. Now you are ready to print. From your Amazon application, tap the print option and select your product to print whatever is on the screen.

Note: If you see a message telling you that a plug-in is required, tap OK and tap Download. If your Amazon Fire product uses Fire OS 5 and above, your device automatically uses the built-in Mopria Print Service app to print.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using Windows 10 Mobile Printing

You can wirelessly print from Windows 10 Mobile tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product.

1. Connect your Epson product to your wireless network. See the link below.

2. Connect your Windows 10 Mobile device to the same wireless network as your product.

3. Now you are ready to print. From your Windows 10 application, tap the print option and select your product to print whatever is on the screen.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using Epson Print and Scan App with Windows Tablets

You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products. The Epson Print and Scan app allows you to scan and capture images right to your tablet or to Microsoft OneDrive.

Note: The Epson Print and Scan app does not support Windows 10 Mobile printing and does not supply scanning functions for products without scanners.

1. Connect your Epson product to your wireless network. See the link below.

2. Download the Epson Print and Scan app from the Microsoft Windows Store.

3. Connect your Windows tablet to the same wireless network as your product.

4. Open the Epson Print and Scan app and select your Epson product.

Now you are ready to print photos or scan.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Voice-activated Printing

Take advantage of voice-activated, hands-free printing from your Epson product with Alexa, Siri, and Google Assistant. Depending on which voice assistant you use, you can ask your product to print photos, calendars, recipes, photo props, and more. Click here for more information.

1. Connect your product to your network. See the link below.

2. Do one of the following:

• Alexa or Google Assistant: Set up your product's email address for use with Epson Connect. See

the link below to activate it from the product control panel.

• Siri: Download and install the Epson iPrint app then select your product. See the link below for

instructions.

3. Click here for instructions on how to set up your product and voice assistant to use the voiceactivated printing feature.

Now you are ready to print with your voice and your Epson product.

Parent topic: Product Basics

Related tasks

Using Epson Email Print

Related topics

Wi-Fi or Wired Networking

See these sections to use your product on a Wi-Fi or wired network.

Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted.

Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Configuring Email Server Settings Changing or Updating Network Connections

Network Security Recommendations

To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.

Security measures such as these can help deter threats such as loss of user data, use of telephone and fax lines, and other intrusions:

• Enable security on your wireless LAN

Enable the appropriate security on the wireless LAN you plan to use with your product. Network security such as a network password can deter interception of traffic over the wireless LAN. Your router may already have a default password enabled by your Internet service provider (ISP). See your ISP and router documentation for instructions on how to change the default password and better secure your network.

• Connect your product only to a network protected by a firewall

Connecting your product directly to the Internet may leave it vulnerable to security threats. Instead, connect it to a router or other network connection protected by a firewall. Your router may already have a firewall set up by your Internet service provider; check with your ISP for confirmation. For best results, set up and use a private IP address for your network connection.

• Change the default administrator password on your product

If your product has an option to set an administrator password, change the default administrator password to deter access by unauthorized users to personal data stored on your product, such as IDs, passwords, and contact lists.

Parent topic: Wi-Fi or Wired Networking

Wi-Fi Infrastructure Mode Setup

You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network.

1 Epson product

2 Wireless router or access point

3 Computer with a wireless interface

4 Computer

5 Internet

6 Ethernet cable (used only for wired connection to the wireless router or access point)

Selecting Wireless Network Settings from the Control Panel Setting Up Wireless Printing from a Smart Device Using Epson Smart Panel

Parent topic: Wi-Fi or Wired Networking

Selecting Wireless Network Settings from the Control Panel

You can select or change wireless network settings using your product control panel.

To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you through network setup.

Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.

1. Press the home button, if necessary.

2. Press the icon.

You see a screen like this:

3. Select Wi-Fi (Recommended).

4. Select Start Setup or Change Settings.

5. Select Wi-Fi Setup Wizard.

6. Select the name of your wireless network or select Enter Manually to enter the name manually. Use the displayed keypad to enter your network name.

7. Select the Password field and enter your wireless password using the displayed keypad.

Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters.

• To move the cursor, press the left or right arrows.

• To change the case of letters, press .

• To delete the previous character, press .

• To enter numbers and symbols, press 123#.

• To enter a space, press Space.

8. Press OK when you finish entering your password.

9. Confirm the displayed network settings and select Start Setup to save them.

10. If you want to print a network setup report, select Print Check Report. (Otherwise, select OK.)

11. Press the home button to exit.

You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.

Note: If you don't see the icon, you may have selected the wrong network name or entered the

password incorrectly. Repeat these steps to try again.

Parent topic: Wi-Fi Infrastructure Mode Setup

Related references

Status Icon Information

Related tasks

Entering Characters on the LCD Screen

Setting Up Wireless Printing from a Smart Device Using Epson Smart Panel

You can use the Epson Smart Panel app to connect your Epson product to a wireless network or connect your smart device directly to the product. Epson Smart Panel is available on iOS and Android devices.

Make sure you have the following:

• A Bluetooth-enabled device that is connected to a wireless network

• The Epson Smart Panel app installed on the device

• The wireless network name (SSID) and password

Note: Your device must be close enough to the product to create and maintain a Bluetooth connection.

1. Make sure the product is turned on and is ready to print.

Note: You must perform initial setup and ink installation before setting up wireless printing.

2. Open the Epson Smart Panel app on your device.

3. Do one of the following:

• If the app automatically recognizes the product, follow the on-screen instructions to set up the

wireless connection.

• If the app does not automatically recognize the product, select the + icon and continue with the

next step.

4. On the next screen, select Connect to a New Product.

5. Select your product from the list.

Note: If your product is not listed, move closer to the product and try again. If the product is still not shown, connect your printer to the wireless network using the control panel and then select Connect to Existing Product in the Epson Smart Panel app and follow the on-screen instructions. See the link below for wireless setup instructions.

6. Select Next to select the current wireless network.

Note: If you want to connect the product to a different wireless network, select Change another WiFi SSID.

7. Enter the password for the wireless network and select OK.

The app starts configuring the product.

Note: Do not move the smart device away from the product during configuration. The product's control panel may show a successful wireless connection before the process is completed on your device. Wait for the completion message in the Epson Smart Panel app and do not cancel the configuration before it is completed.

Your product is now connected to a wireless network and set up for use with the Epson Smart Panel app.

Parent topic: Wi-Fi Infrastructure Mode Setup

Related tasks

Starting a Scan from a Smart Device Printing from a Smart Device Using the Epson Smart Panel Mobile App

Wi-Fi Direct Mode Setup

You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 8 devices.

1 Epson product

2 Computer with a wireless interface

3 Other wireless device

Connecting to a Mobile Device Enabling Wi-Fi Direct Mode Modifying the Wi-Fi Direct Network Name or Password

Parent topic: Wi-Fi or Wired Networking

Related references

Status Icon Information

Connecting to a Mobile Device

You can connect a mobile device directly to the printer without a wireless router or access point.

Note: Make sure the Epson iPrint Mobile app is installed on your mobile device before connecting to the printer.

1. Press the home button, if necessary.

2. Select the icon.

You see a screen like this:

3. Select Wi-Fi Direct.

4. Select Start Setup.

5. Do one of the following:

• For iOS devices, select iOS. Scan the QR code with the camera app on your device and follow the

instructions on your device. Select Next on the LCD screen to verify the printer information, and then open the Epson iPrint app on your device and select the printer displayed on the LCD screen. Select Complete on the LCD screen.

• For Android devices, select Android. Open the Epson iPrint app on your device and select the

printer displayed on the LCD screen. Select Complete on the LCD screen.

• For other types of devices, select Other OS Devices. Use your device to select the Wi-Fi network

name (SSID) displayed on the LCD screen, then enter the password shown.

6. Follow the instructions on the LCD screen to complete Wi-Fi Direct setup.

The Wi-Fi Direct icon displayed on the LCD screen indicates if Wi-Fi Direct is enabled on the product.

If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.

Parent topic: Wi-Fi Direct Mode Setup

Enabling Wi-Fi Direct Mode

You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point.

1. Press the home button, if necessary.

2. Press the icon.

You see a screen like this:

3. Select Wi-Fi Direct.

4. Scroll down and select Start Setup.

5. Select Start Setup again.

You see a screen like this:

6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown.

7. Press the home button to exit.

Note: If you don't see the icon on the LCD screen, you may have selected the wrong network name or entered the password incorrectly. Repeat these steps to try again.

Parent topic: Wi-Fi Direct Mode Setup

Related references

Status Icon Information

Modifying the Wi-Fi Direct Network Name or Password

You can modify the Wi-Fi Direct name and password to create a more descriptive and secure Wi-Fi Direct network.

Note: If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.

1. Press the home button, if necessary.

2. Select the icon.

You see a screen like this:

3. Select Wi-Fi Direct.

4. Select Start Setup.

5. Select Change.

6. Press the down arrow and do one of the following:

• To change the Wi-Fi Direct network name, select Change Network Name and select Yes. Select

Change, then use the on-screen keyboard to enter the new network name.

• To change the Wi-Fi Direct password, select Change Password and select Yes. Use the on-

screen keyboard to enter your new Wi-Fi Direct password.

Note: Your password must be at least 8 and no more than 22 characters long.

Note: If you have already connected devices or computers to your product via Wi-Fi Direct, they will

be disconnected when you change the network name or password.

7. When entering your Wi-Fi Direct network name or password, do the following:

• To move the cursor, press the left or right arrow.

• To change the case of letters, select .

• To delete the previous character, select .

• To enter numbers and symbols, select 123#.

• To enter a space, select .

• To finish entering your network name or password, select OK.

8. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown.

Note: Make a note of the SSID and password that appear.

9. Press the home button to return to the home screen.

Computers and wireless devices can now access the product using the new network name and password.

Parent topic: Wi-Fi Direct Mode Setup

Wi-Fi Protected Setup (WPS)

If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS).

Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point. If there is no hardware button, there may be a virtual WPS button in the software for the device. Check your network product documentation for details.

Using WPS to Connect to a Network

Parent topic: Wi-Fi or Wired Networking

Using WPS to Connect to a Network

If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to connect your product to the network.

1. Press the home button, if necessary.

2. Press the icon.

You see a screen like this:

3. Select Wi-Fi (Recommended).

4. Select Push Button Setup (WPS).

5. Follow the instructions on the LCD screen to complete WPS setup.

6. Press the home button to exit.

Note: If you don't see the icon, repeat these steps to try again.

Parent topic: Wi-Fi Protected Setup (WPS)

Printing a Network Status Sheet

You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Network Settings.

5. Select Network Status.

6. Select Print Status Sheet.

7. Select Print.

Examine the settings shown on the network status sheet to diagnose any problems you have.

Parent topic: Wi-Fi or Wired Networking

Printing a Network Connection Report

You can print a network connection report to view solutions to any problems you may have using your product on a network.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Network Settings.

5. Select Connection Check.

6. Select Print Check Report.

7. Select Print.

Examine the error codes and solutions shown on the network connection report.

Network Connection Report Codes and Messages

Parent topic: Wi-Fi or Wired Networking

Network Connection Report Codes and Messages

Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report.

1 Error code

2 Message

Note: Error codes and messages listed here may not all apply to your product.

Error Codes and Messages

Error code and message Solution

E-1

Confirm that the network cable is connected and network devices such as hub, router, or access point are turned on.

Make sure your router, access point, and/or hub are turned on, and the network cable is securely connected to your device and to your product.

If you are trying to set up Wi-Fi, remove the network cable and set up Wi-Fi again. Ethernet and Wi-Fi cannot be connected at the same time.

Error code and message Solution

E-2, E-3, or E-7

No wireless network names (SSID) found. Confirm that the router/access point is turned on and the wireless network (SSID) is set up correctly. Contact your network administrator for assistance.

No wireless network names (SSID) found. Confirm that the wireless network name (SSID) of the PC you wish to connect is set up correctly. Contact your network administrator for assistance.

Entered security key/password does not match the one set for your router/access point. Confirm security key/password. Contact your network administrator for assistance.

Check the following:

• Make sure your router or access point is turned on, and is correctly connected to your computer or network device.

• Turn off the router or access point, wait about 10 seconds, and turn it on again.

• Move your product closer to your router or access point, and remove any obstacles between them. Also move your product away from devices such as wireless phones or microwaves.

• Confirm that the SSID shown on the network connection report matches the label on your router or access point. Also make sure your SSID uses only ASCII characters and symbols, or your product cannot display the SSID correctly.

• If you are trying to connect using the WPS push button method, make sure your router or access point supports it.

• If you are using a network password, check the label on your router or access point to confirm that you are using the correct password, or check with your network administrator or router/access point documentation.

• If you are connecting to a smart device that generates an SSID, check the device documentation for the SSID and password you should use.

• If your wireless connection suddenly disconnects, and another smart device was added to the network using a WPS push button method or your network was set up using a non-WPS push button method, try downloading and installing your product software again.

Error code and message Solution

E-5

Security mode (e.g. WEP, WPA) does not match the current setting of the printer. Confirm security mode. Contact your network administrator for assistance.

E-6

MAC address of your printer may be filtered. Check whether your router/access point has restrictions such as MAC address filtering. See the documentation of the router/access point or contact your network administrator for assistance.

If the security on your router or access point is not one of the following types, change the type of security on your router or access point and reset your product's network settings.

• WEP-64 bit (40 bit)

• WEP-128 bit (104 bit)

• WPA PSK (TKIP/AES); also known as WPA Personal

• WPA2 PSK (TKIP/AES); also known as WPA2 Personal

• WPA (TKIP/AES)

• WPA2 (TKIP/AES)

• WPA3-SAE (AES)

If your router or access point has MAC address filtering enabled, register your product's MAC address so it is not filtered. Locate the MAC address on the network connection report and check your router or access point documentation for instructions.

If your router or access point is using shared authentication with WEP security, confirm that you are using the correct authentication key and index.

If your router or access point limits the number of connected devices, raise the connection limit. See your router or access point documentation for instructions.

E-8

Incorrect IP address is assigned to the printer. Confirm IP address setup of the network device (hub, router, or access point). Contact your network administrator for assistance.

If your product's Obtain IP Address setting is set to Auto, enable DHCP on your router or access point. If it is set to Manual, the IP address may be out of range or on a different network segment; set a valid IP address using your product control panel or the Web Config utility.

You can also try turning off your product and the router or access point, waiting about 10 seconds, and turning them on again.

Error code and message Solution

E-9

Confirm the connection and network setup of the PC or other device. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance.

E-10

Confirm IP address, subnet mask, and default gateway setup. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance.

Make sure your computer or network device are turned on. Also make sure that you can access the Internet and other devices on the same network from the devices you are trying to connect to your product.

If you still cannot connect to your product, turn off your router or access point, wait about 10 seconds, and turn it on again. Download and install your product software again to reset your network settings.

Make sure other devices on the network are turned on and do the following:

• If your product's Obtain IP Address setting is set to Manual, check the IP address, subnet mask, and default gateway addresses on the network connection report to see if they are correct. If not, correct the settings.

• If DHCP is enabled, set your product's Obtain IP Address setting to Auto. If you want to use the DHCPassigned address as a static address, set the Obtain IP Address setting to Manual, enter the product's IP address as listed on the network connection report, and set the subnet mask to 255.255.255.0.

If you still cannot connect to your product, turn off your router or access point, wait about 10 seconds, and turn it on again.

E-11

Setup is incomplete. Confirm default gateway setup. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance.

If you set your product's TCP/IP Setup setting to Manual, check that the default gateway address listed on the network connection report is correct. Also turn on the device that is set as the default gateway.

Error code and message Solution

E-12

Confirm the following:

-Entered security key/password is correct

-Index of the security key/password is set to the first number

-IP address, subnet mask, or default gateway setup is correct

Contact your network administrator for assistance.

E-13

Confirm the following:

-Entered security key/password is correct

-Index of the security key/password is set to the first number

-Connection and network setup of the PC or other device is correct

Contact your network administrator for assistance.

Make sure other devices on the network are turned on and do the following:

• Make sure the IP address, subnet mask, and default gateway addresses are correct, if you are entering them manually.

• Confirm that the subnet mask and default gateway addresses for other devices are the same.

• Make sure the IP address does not conflict with other devices.

If you still cannot connect to your product, do the following:

• Turn off your router or access point, wait about 10 seconds, and turn it on again.

• Download and install your product software again to reset your network settings.

• If your router or access point uses WEP security with several registered passwords, make sure that the first registered password is set on your product.

Make sure your router, access point, and/or hub are turned on. Also make sure the TCP/IP setup on your router, access point, and/or hub is not set manually; this may cause your product's network settings to differ from the manually set up devices.

If you still cannot connect to your product, do the following:

• Turn off your router or access point, wait about 10 seconds, and turn it on again.

• Download and install your product software again to reset your network settings.

• If your router or access point uses WEP security with several registered passwords, make sure that the first registered password is set on your product.

Network Environment Messages

Message Solution

The Wi-Fi environment needs to be improved. Turn the wireless router off and then turn it on. If the connection does not improve, see the documentation for the wireless router.

*No more devices can be connected. Disconnect one of the connected devices if you want to add another one.

The same SSID as Wi-Fi Direct exists in the environment. Change the Wi-Fi Direct SSID if you cannot connect a smart device to the printer.

Parent topic: Printing a Network Connection Report

Configuring Email Server Settings

To use features such as scanning to email or forwarding faxes to email, you need to configure the email server. You can select settings for the email server using the control panel on the product.

1. Press the home button, if necessary.

2. Select Settings.

Move your product closer to your router or access point, and remove any obstacles between them. Then turn off your router or access point, wait about 10 seconds, and turn it back on again. If you still cannot connect to your product, check the documentation that came with your router or access point for solutions.

You can connect computers or other devices to your product using a Wi-Fi Direct (Simple AP) connection. If you want to add another device, disconnect an existing connected device first.

Change the Wi-Fi Direct SSID.

3. Select General Settings.

You see a screen like this:

4. Select Network Settings.

5. Scroll down and select Advanced .

6. Select Email Server.

7. Select Server Settings.

You see a screen like this:

8. Select one of the options shown above, then select the settings you want to use. Contact your internet service provider if necessary to confirm the authentication method for the email server.

9. Select Proceed to save your settings.

10. Select Close to exit.

11. Select Connection Check to verify the connection to the email server.

Email Server Settings

Parent topic: Wi-Fi or Wired Networking

Related tasks

Attaching a Scan to Email

Email Server Settings

Setting name Available options Description

Authentication Method

Authenticated Account

Authenticated Password

Sender's Email Address

SMTP Server Address

SMTP Server Port Number

Off

SMTP AUTH

POP before SMTP

—

— Lets you enter a password for the authenticated account.

—

— Lets you enter the address of the SMTP server

— Lets you enter the port number of the SMTP server. The

Selects the authentication method for the printer to access the mail server.

SMTP AUTH: Authenticates on the SMTP server (outgoing mail server) when sending the email. The mail server needs to support SMTP authentication.

POP before SMTP Authenticates on the POP3 server (receiving mail server) before sending the email. When you select this item, set the POP3 server.

Lets you enter a user name or email address for the mail server. Used with the POP before SMTP and SMTP AUTH methods.

Used with the POP before SMTP and SMTP AUTH methods.

Lets you enter the email address to be displayed to the sender

default port is 25.

Setting name Available options Description

Secure Connection

Certificate Validation

POP3 Server Address

POP3 Server Port Number

Parent topic: Configuring Email Server Settings

None

STARTTLS

SSL/TLS

Enable

Disable

— Lets you enter the address of the POP3 server using IPv4

— Lets you enter the port number of the POP3 server. The

Selects the encryption protocol used by the email server. Used with the SMTP AUTH or Off authentication methods.

Determines whether the CA Certificate is validated. You must import a CA certificate to use this setting.

or FQDN format.

default port is 25.

Changing or Updating Network Connections

See these sections to change or update how your product connects to a network.

Accessing the Web Config Utility Changing a USB Connection to a Wi-Fi Connection Changing a Wi-Fi Connection to a Wired Network Connection Connecting to a New Wi-Fi Router Disabling Wi-Fi Features

Parent topic: Wi-Fi or Wired Networking

Accessing the Web Config Utility

You can select your product's network settings and confirm its operating status using a web browser. You do this by accessing your product's built-in Web Config utility from a computer or other device that is connected to the same network as your product.

Note: You can also access the Web Config utility from the product information area in the Epson Smart Panel app.

1. Print a network status sheet.

2. Locate the IP address for your product that is listed on the network status sheet.

3. On a computer or other device connected to the same network as your product, open a web browser.

4. Enter your product's IP address into the address bar.

5. You see the available Web Config utility options.

Parent topic: Changing or Updating Network Connections

Related tasks

Printing a Network Status Sheet

Changing a USB Connection to a Wi-Fi Connection

If you have already connected your product to your computer using a USB connection, you can change to a Wi-Fi connection.

1. Disconnect the USB cable from your product.

2. Uninstall your product software.

3. Download and install your product software from the Epson website using the instructions on the Start Here sheet.

Parent topic: Changing or Updating Network Connections

Changing a Wi-Fi Connection to a Wired Network Connection

If you have already connected your product to your computer wirelessly, you can change to a wired network connection if necessary.

1. Disable your product's Wi-Fi features.

2. Connect one end of an Ethernet network cable to the product's LAN port.

3. Connect the other end to any available LAN port on your router or access point.

4. Uninstall your product software.

5. Download and install your product software from the Epson website.

6. Follow the on-screen instructions to install the software.

7. When you see the Select Your Connection screen, select Wired network connection.

8. If you see a Select Setup Option screen, select Set up printer for the first time.

9. Continue following the rest of the on-screen instructions.

Parent topic: Changing or Updating Network Connections

Related tasks

Disabling Wi-Fi Features

Connecting to a New Wi-Fi Router

If you change the wireless router you have been using on your network, you need to update your product's Wi-Fi connection to the new router.

Note: If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band, give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation for instructions.

1. Do one of the following:

• Windows: Uninstall your product software.

• Mac: Go to the next step.

2. Download and install your product software from the Epson website using the instructions on the Start Here sheet.

Parent topic: Changing or Updating Network Connections

Related tasks

Uninstalling Product Software - Windows

Disabling Wi-Fi Features

You may need to disable your product's Wi-Fi features if you change your network connection type or need to solve a problem with your network connection.

Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use.

1. Press the home button, if necessary.

2. Press the icon.

You see a screen like this:

3. Select Wi-Fi (Recommended).

4. Select Change Settings.

5. Select Others.

6. Select Disable Wi-Fi.

7. Select Yes to disable Wi-Fi.

Parent topic: Changing or Updating Network Connections

Loading Paper

Before you print, load paper for the type of printing you will do.

Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted.

Loading Paper in the Cassette and Paper Tray (Rear Paper Feed Slot) Paper Loading Capacity Double-sided Printing Capacity Borderless Paper Type Compatibility Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Selecting the Default Paper Source Settings Selecting the Universal Print Settings

Loading Paper in the Cassette and Paper Tray (Rear Paper Feed Slot)

You can load paper up to 11 × 17 inches (279 × 432 mm) in the paper cassette and up to A3+ (13 × 19 inches [329 × 483 mm]) in the paper tray (rear paper feed slot).

Note: Before loading paper, make sure your product is not currently printing, scanning, or copying.

1. Press the help button.

2. Select How To

3. Select Load Paper.

4. Do one of the following:

• To load Letter-sized paper, select Basic.

• To load paper that is larger than Letter size, select Paper that exceeds the cassette length

• To load envelopes, select Load Envelopes.

• To load photo paper, select Load Photo Paper.

5. Load long paper in the cassette as shown. Select User-Defined as the paper size setting. Make sure the end of the paper is cut perpendicularly and do not touch paper that is being fed or ejected.

6. If you are loading paper in the paper tray, do one of the following:

• Load a single sheet of loose-leaf or other paper with holes as shown.

Note: Do not select automatic 2-sided printing for this type of paper and do not print over the holes. Select Letterhead or Preprinted as the paper type setting.

• Load long paper by allowing the paper to roll over as shown. Select User-Defined as the paper

size setting. Make sure the end of the paper is cut perpendicularly and do not touch paper that is being fed or ejected.

Always follow these paper loading guidelines:

• Do not remove or insert the paper cassette during printing.

• Load only the recommended number of sheets.

• Load paper short edge first and printable side facedown.

• Make sure the paper is under the tabs on the edge guides and not sticking out from the rear end of the

cassette.

• If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one

envelope at a time.

• If print quality declines when printing multiple envelopes, try loading one envelope at a time.

• Load letterhead or pre-printed paper top edge first.

• Check the paper package for any additional loading instructions.

• If the paper is curled, flatten it or curl it slightly in the opposite direction before loading.

• Fan and align the edges of the paper before loading. Do not fan or curl photo paper.

• Paper feed problems may occur frequently for manual 2-sided printing when printing on one side of

preprinted paper. Reduce the number of sheets to half or less, or load one sheet of paper at a time if paper jams continue.

• If the Auto Detect setting is enabled, your product automatically detects the following sizes: Letter

(8.5 × 11 inches [216 × 279 mm]) and A4 (8.3 × 11.7 inches [210 × 297 mm]) in the paper cassette and up to A3+ (13 × 19 inches [329 × 483 mm]) (vertically) and A3 (11.7 × 16.5 inches [297 × 420 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), A5 (5.8 × 8.2 inches [148 × 210 mm]), B4 (13.9 × 9.84 inches [353 × 250 mm]) and B5 (7.2 × 10.1 inches [182 × 257 mm]) (horizontally).

Note: If the paper sizes are not automatically detected, set the size manually on the control panel.

Parent topic: Loading Paper

Related references

Paper Loading Capacity

See the table here for the loading capacity of the paper cassettes and the paper tray.

Paper type Loading capacity

Plain paper

Copy paper

High-quality plain paper

Letterhead paper

Recycled paper

Colored paper

Pre-printed paper

Size Cassette 1

(upper cassette)

Letter (8.5 × 11 inches

250 sheets 50 sheets [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), Legal (8.5 × 14 inches [216 × 356 mm]), A3 (11.7 × 16.5 inches [297 × 420 mm]),

8.5 × 13 inches (216 × 330 mm), B4 (13.9 × 9.84 inches [353 × 250 mm]), B5 (7.2 × 10.1 inches [182 × 257 mm]), Oficio 9 (8.46 × 12.4 inches [215 × 315 mm]), Mexico-Oficio (8.5 × 13.4 inches [216 × 340 mm]), Executive (7.25 × 10.5 inches [184 × 267

mm])

Cassette 2 (lower cassette)

(if applicable)

Paper Tray (Rear Paper Feed Slot)

Paper type Loading capacity

Plain paper

Copy paper

High-quality plain paper

Letterhead paper

Recycled paper

Colored paper

Pre-printed paper

Size Cassette 1

(upper

cassette)

A3+ (13 × 19 inches

— 50 sheets [329 × 483 mm])

A5 (5.8 × 8.2 inches

250 sheets — 50 sheets [148 × 210 mm]), A6 (4.1 × 5.8 inches [105 × 148 mm]), B6 (5 × 7.2 inches [128 × 182 mm])

User defined paper size

250 sheets — — from 3.5 × 5 inches (89 × 127 mm) to 11 × 17 inches (279 × 432 mm)

Cassette 2 (lower cassette)

(if applicable)

Paper Tray (Rear Paper Feed Slot)

Paper type Loading capacity

Plain paper

Copy paper

High-quality plain paper

Letterhead paper

Recycled paper

Colored paper

Pre-printed paper

Size Cassette 1

(upper

cassette)

User defined paper size

1 sheet — — from 3.5 × 17 inches (89 × 432 mm) to 11 ×

47.2 inches (297 to 1200 mm) long

User defined paper size

— 250 — from 7.2 × 10.1 inches (182 × 257 mm) to 11 × 17 inches (297 to 432 mm) long

User defined paper size

— 1 sheet — from 7.1 × 17 inches (182 × 432 mm) to 11 ×

47.2 inches (297 to 1200 mm) long

User defined paper size

— — 50 sheets from 2.5 × 5 inches (64 × 127 mm) to 13 × 19 inches (329 × 483 mm)

Cassette 2 (lower cassette)

(if applicable)

Paper Tray (Rear Paper Feed Slot)

User defined paper size from 2.5 × 19 inches (64 × 483 mm) to 13 ×

47.2 inches (329 × 1200 mm)

— — 1 sheet

Paper type Loading capacity

Epson Bright White Premium Paper

Epson Bright White Pro Paper

Epson Multipurpose Plus Paper

Epson Presentation Paper Matte

Epson Premium Presentation Paper Matte

Epson Premium Presentation Paper Matte Double-sided

Epson Brochure & Flyer Paper Matte Double-sided

Size Cassette 1

(upper

cassette)

Letter (8.5 × 11 inches

250 sheets 50 sheets [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), A3 (11.7 × 16.5 inches [297 × 420 mm])

Letter (8.5 × 11 inches

100 sheets — 20 sheets [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), A3 (11.7 × 16.5 inches [297 × 420 mm]), 8 × 10 inches (203 × 254 mm)

A3+ (13 × 19 inches

— — 20 sheets [329 × 483 mm])

Letter (8.5 × 11 inches

1 sheet — 1 sheet [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm])

Cassette 2 (lower cassette)

(if applicable)

Paper Tray (Rear Paper Feed Slot)

Paper type Loading capacity

Epson Photo Paper Glossy

Epson Ultra Premium Photo Paper Glossy

Size Cassette 1

(upper

cassette)

Letter (8.5 × 11 inches

50 sheets — 20 sheets [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), A3 (11.7 × 16.5 inches [297 × 420 mm]), 5 × 7 inches (127 × 178 mm), 4 × 6 inches (102 × 152 mm)

A3+ (13 × 19 inches

— — 20 sheets [329 × 483 mm])

Letter (8.5 × 11 inches

50 sheets — 20 sheets [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), 5 × 7 inches (127 × 178 mm), 4 × 6 inches (102 × 152 mm), 8 × 10 inches (203 × 254 mm)

Cassette 2 (lower cassette)

(if applicable)

Paper Tray (Rear Paper Feed Slot)

Epson Premium Photo Paper Glossy

Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), 5 × 7 inches (127 × 178 mm), 4 × 6 inches (102 × 152 mm), 8 × 10 inches (203 × 254 mm)1, 16:9 wide (4 × 7.1 inches [102 × 181 mm])

A3+ (13 × 19 inches [329 × 483 mm])

50 sheets — 20 sheets

— — 20 sheets

Paper type Loading capacity

Epson Premium Photo Paper Semigloss

Size Cassette 1

(upper

cassette)

Letter (8.5 × 11 inches

50 sheets — 20 sheets [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), A3 (11.7 × 16.5 inches [297 × 420 mm]), 5 × 7 inches (127 × 178 mm), 4 × 6 inches (102 × 152 mm)

A3+ (13 × 19 inches

— — 20 sheets [329 × 483 mm])

Cassette 2 (lower cassette)

(if applicable)

Paper Tray (Rear Paper Feed Slot)

Paper type Loading capacity

Size Cassette 1

Card Stock Letter (8.5 × 11 inches

[216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), Legal (8.5 × 14 inches [216 × 356 mm]), A3 (11.7 × 16.5 inches [297 × 420 mm]), A5 (5.8 × 8.2 inches [148 × 210 mm]), A6 (4.1 × 5.8 inches [105 × 148 mm]), B4 (13.9 × 9.84 inches [353 × 250 mm]), B5 (7.2 × 10.1 inches [182 × 257 mm]), B6 (5 × 7.2 inches [128 × 182 mm]),

8.5 × 13 inches (216 × 330 mm), Oficio 9 (8.46 × 12.4 inches [215 × 315 mm]), Mexico-Oficio (8.5 × 13.4 inches [216 × 340 mm]), Executive (7.25 × 10.5 inches [184 × 267

mm])

(upper

cassette)

Cassette 2 (lower cassette)

Paper Tray (Rear Paper Feed Slot)

(if applicable)

50 sheets — 20 sheets

A3+ (13 × 19 inches [329 × 483 mm])

— — 20 sheets

Paper type Loading capacity

Size Cassette 1

Card Stock User defined paper size

from 3.5 × 5 inches (89 × 127 mm) to 11 × 17 (297 × 432 mm)

User defined paper size from 3.5 × 17 inches (89 × 432 mm) to 11 ×

47.2 inches (297 to 1200 mm) long

User defined paper size from 2.5 × 5 inches (64 × 127 mm) to 13 × 19 inches (329 × 483 mm)

User defined paper size from 2.5 × 19 inches (64 × 483 mm) to 13 ×

47.2 inches (329 × 1200 mm)

(upper

cassette)

Cassette 2 (lower cassette)

Paper Tray (Rear Paper Feed Slot)

(if applicable)

50 sheets — —

1 sheet — —

— — 20 sheets

— — 1 sheet

Envelopes Standard size 10 envelopes — 10 envelopes

Printing from computer only

Parent topic: Loading Paper

Double-sided Printing Capacity

Paper type Size Double-sided Printing Capacity

Auto Manual

Plain paper

Copier paper

Letterhead paper

Recycled paper

Colored paper

Pre-printed paper

High quality plain paper

Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), A5 (5.8 × 8.2 inches [148 × 210 mm]), A3 (11.7 × 16.5 inches [297 × 420 mm]), B5 (7.2 × 10.1 inches [182 × 257 mm]), B4 (13.9 × 9.84 inches [353 × 250 mm]), Oficio 9 (8.46 × 12.4 inches [215 × 315 mm]), 8.5 × 13 inches (216 × 330 mm), Mexico-Oficio (8.5 × 13.4 inches [216 × 340 mm]), Legal (8.5 × 14 inches [216 × 356 mm]), Executive (7.25 × 10.5 inches [184 × 267 mm]), 11 × 17 inches (279 × 432 mm), User defined paper size from 8.5 × 11 inches (216 × 297 mm) to 8.5 × 14 inches (216 × 356 mm)

User defined paper size from

3.5 × 5 inches (89 × 127 mm) to

8.5 × 14 inches (216 × 297 mm)

250 sheets 30 sheets

— 30 sheets

User defined paper size from

3.5 × 14 inches (89 × 356 mm) to

8.5 × 47.2 inches (216 × 1200 mm)

— 1 sheet

Paper type Size Double-sided Printing Capacity

Auto Manual

Epson Bright White Premium Paper

Epson Bright White Pro Paper

Epson Multipurpose Plus Paper

Epson Premium Presentation Paper Matte

Epson Premium Presentation Paper Matte Double-sided

Epson Brochure & Flyer Paper Matte Doublesided

Epson Photo Paper Glossy

Letter (8.5 × 11 inches [216 × 279 mm])

Letter (8.5 × 11 inches [216 × 279 mm]) and smaller

250 sheets 30 sheets

— —

Epson Premium Photo Paper Glossy

Epson Ultra Premium Photo Paper Glossy

Epson Premium Photo Paper Semi-gloss

Paper type Size Double-sided Printing Capacity

Auto Manual

Card Stock Letter (8.5 × 11 inches

[216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), A5 (5.8 × 8.2 inches [148 × 210 mm]), A3 (11.7 × 16.5 inches [297 × 420 mm]), B5 (7.2 × 10.1 inches [182 × 257 mm]), B4 (13.9 × 9.84 inches [353 × 250 mm]), Oficio 9 (8.46 × 12.4 inches [215 × 315 mm]), 8.5 × 13 inches (216 × 330 mm), Mexico-Oficio (8.5 × 13.4 inches [216 × 340 mm]), Legal (8.5 × 14 inches [216 × 356 mm]), Executive (7.25 × 10.5 inches [184 × 267 mm]), 11 × 17 inches (279 × 432 mm), User defined paper size from 8.5 × 11 inches (216 × 297 mm) to 8.5 × 14 inches (216 × 356 mm)

User defined paper size from

8.5 × 11 inches (216 × 297 mm) to

8.5 × 14 inches (216 × 356 mm)

50 10 sheets

50 sheets 10 sheets

User defined paper size from

3.5 × 5 inches (89 × 127 mm) to

8.5 × 14 inches (216 × 297 mm)

User defined paper size from

3.5 × 14 inches (89 × 356 mm) to

8.5 × 47.2 inches (216 × 1200 mm)

Envelopes No. 10 (4.1 × 9.5 inches

[105 × 241 mm])

Printing from computer only

Parent topic: Loading Paper

— 10 sheets

— 1 sheet

— —

Borderless Paper Type Compatibility

You can print borderless photos on compatible paper types in compatible sizes:

Borderless Paper Types

• Plain paper or Card Stock (Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) only)*

• Epson Bright White Premium Paper*

• Epson Bright White Pro Paper*

• Epson Multipurpose Plus Paper*

• Epson Photo Paper Glossy

• Epson Premium Photo Paper Glossy

• Epson Ultra Premium Photo Paper Glossy

• Epson Premium Photo Paper Semi-gloss

• Epson Presentation Paper Matte*

• Epson Premium Presentation Paper Matte

• Epson Premium Presentation Paper Matte Double-sided

• Epson Brochure & Flyer Paper Matte Double-sided

* These paper types may scuff the print head, resulting in smeared printouts.

Borderless Paper Sizes

• Letter (8.5 × 11 inches [216 × 279 mm])

• A4 (8.3 × 11.7 inches [210 × 297 mm])

• Legal (8.5 × 14 inches [216 × 356 mm])

• 11 × 17 inches (279 × 432 mm)

• A3 (11.7 × 16.5 inches [297 × 420 mm])

• 8 × 10 inches (203 × 254 mm)

• 5 × 7 inches (127 × 178 mm)

• 4 × 6 inches (102 × 152 mm)

• 3.5 × 5 inches (89 × 127 mm)

• Envelope No. 10 (4.1 × 9.5 inches [105 × 241 mm])

Parent topic: Loading Paper

Compatible Epson Papers

You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales),

epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from

an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.

Paper Type Size Part number Sheet count

Epson Bright White Pro Paper Letter (8.5 × 11 inches

[216 × 279 mm])

Epson Bright White Premium Paper

Epson Multipurpose Plus Paper Letter (8.5 × 11 inches

Epson Presentation Paper Matte Letter (8.5 × 11 inches

Epson Premium Presentation Paper Matte

Epson Premium Presentation Paper Matte Double-sided

Epson Brochure & Flyer Paper Matte Double-sided

Epson Photo Paper Glossy 4 × 6 inches (102 × 152 mm) S041809

Letter (8.5 × 11 inches [216 × 279 mm])

[216 × 279 mm])

Legal (8.5 × 14 inches [216 × 356 mm])

8 × 10 inches (203 × 254 mm) S041467 50

Letter (8.5 × 11 inches [216 × 279 mm])

S041586 500

S450218-4 500

S450217-4 500

S041062 100

S041067 100

S041257

S042180

S041568 50

S042384 150

S042038

100

Letter (8.5 × 11 inches [216 × 279 mm])

S041141

S041649

S041271

100

Paper Type Size Part number Sheet count

Epson Premium Photo Paper Glossy

Epson Ultra Premium Photo Paper Glossy

Epson Premium Photo Paper Semi-gloss

4 × 6 inches (102 × 152 mm) S041808

S041727

16:9 wide (4 × 7.1 inches [102 × 181 mm])

5 × 7 inches (127 × 178 mm) S041464 20

8 × 10 inches (203 × 254 mm) S041465 20

Letter (8.5 × 11 inches [216 × 279 mm])

4 × 6 inches (102 × 152 mm) S042181

5 × 7 inches (127 × 178 mm) S041945 20

8 × 10 inches (203 × 254 mm) S041946 20

Letter (8.5 × 11 inches [216 × 279 mm])

4 × 6 inches (102 × 152 mm) S041982 40

Letter (8.5 × 11 inches [216 × 279 mm])

S042109 20

S042183

S041667

S042174

S042182

S042175

S041331 20

100

Parent topic: Loading Paper

Paper or Media Type Settings - Printing Software

For this paper Select this paper Type or Media Type setting

Plain paper

Epson Bright White Pro Paper

Letterhead paper Letterhead

Recycled paper Recycled

Colored paper Color

Plain Paper / Bright White Paper

For this paper Select this paper Type or Media Type setting

Pre-printed paper Preprinted

High-quality plain paper

Epson Bright White Premium Paper

Epson Multipurpose Plus Paper

Thick paper Card Stock

Envelopes Envelope

Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy

Epson Premium Photo Paper Glossy Premium Photo Paper Glossy

Epson Photo Paper Glossy Photo Paper Glossy

Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss

Epson Premium Presentation Paper Matte

Epson Premium Presentation Paper Matte Doublesided

Epson Brochure & Flyer Paper Matte Double-sided

Epson Presentation Paper Matte Presentation Paper Matte

Note: The settings listed here are available only when printing from your computer; they do not apply to your product's control panel settings.

High Quality Plain Paper

Premium Presentation Paper Matte

Parent topic: Loading Paper

Selecting the Paper Settings for Each Source - Control Panel

You can change the default paper size and paper type for each source using the control panel on the product.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setting.

3. If necessary, select the paper source you want to change.

4. Select Paper Size.

5. Select the paper size you loaded.

6. Select Paper Type.

7. Select the paper type you loaded.

8. Select Favorite Paper Settings to choose from a list of commonly used paper settings.

9. Select to choose another paper source or exit.

Paper Type Settings - Control Panel

Parent topic: Loading Paper

Paper Type Settings - Control Panel

Select a Paper Type setting that matches the paper you loaded.

Paper type loaded Paper Type setting

Plain paper

Epson Bright White Pro Paper

Letterhead paper Letterhead

Recycled paper Recycled

Colored paper Color

Pre-printed paper Preprinted

High-quality plain paper

Epson Bright White Premium Paper

Epson Multipurpose Plus Paper

Thick paper Card Stock

Envelopes Envelope

Epson Ultra Premium Photo Paper Glossy Ultra Glossy

Epson Premium Photo Paper Glossy Prem. Glossy

Epson Photo Paper Glossy Glossy

Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss

Plain Paper

High Quality Plain Paper

Paper type loaded Paper Type setting

Epson Premium Presentation Paper Matte

Epson Premium Presentation Paper Matte Doublesided

Epson Brochure & Flyer Paper Matte Double-sided

Epson Presentation Paper Matte Presentation Matte

Parent topic: Selecting the Paper Settings for Each Source - Control Panel

Selecting the Default Paper Source Settings

You can change default paper source settings using the control panel on the product.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Printer Settings.

You see a screen like this:

Prem. Matte

3. Select one of these Auto Error Solver options:

• Turn on this setting to display a warning and print single-sided when a 2-sided printing error occurs, or to print only what the printer could process when a memory full error occurs.

• Turn off this setting to display an error message and stop printing if an error occurs.

4. Select the Paper Source Settings options you want to use.

100

Epson WF-7840 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Product Basics

Using the Control Panel

Control Panel Buttons and Lights

The LCD Screen

Status Icon Information

Navigating the LCD Screen

Entering Characters on the LCD Screen

Viewing Animations

Changing LCD Screen Language

Selecting the Date and Time

Selecting Your Country or Region

Adjusting Control Panel Sounds

Setting a Password and Locking the Control Panel

Setting User Feature Restrictions (Access Control)

Preventing PC Connection via USB

Adjusting the Screen Brightness

Turning Off the Operation Time Out Setting

Using Presets

Product Parts Locations

Product Parts - Front

Product Parts - Inside

Product Parts - Back

Checking for Software Updates

Using Power Saving Settings

Changing the Sleep Timer Settings

Changing the Power Off Timer Settings

Epson Connect Solutions for Smartphones, Tablets, and More

Setting Up Epson Connect Services

Using Epson Email Print

Using the Epson Smart Panel Mobile App

Using the Epson iPrint Mobile App

Using Epson Remote Print

Using Epson Scan to Cloud

Using AirPrint

Setting Up Printing on a Chromebook

Android Printing Using the Epson Print Enabler

Using the Mopria Print Service

Using Fire OS Printing

Using Windows 10 Mobile Printing

Using Epson Print and Scan App with Windows Tablets

Voice-activated Printing

Wi-Fi or Wired Networking

Network Security Recommendations

Wi-Fi Infrastructure Mode Setup

Selecting Wireless Network Settings from the Control Panel

Setting Up Wireless Printing from a Smart Device Using Epson Smart Panel

Wi-Fi Direct Mode Setup

Connecting to a Mobile Device

Enabling Wi-Fi Direct Mode

Modifying the Wi-Fi Direct Network Name or Password

Wi-Fi Protected Setup (WPS)

Using WPS to Connect to a Network

Printing a Network Status Sheet

Printing a Network Connection Report

Network Connection Report Codes and Messages

Configuring Email Server Settings

Email Server Settings

Changing or Updating Network Connections

Accessing the Web Config Utility

Changing a USB Connection to a Wi-Fi Connection

Changing a Wi-Fi Connection to a Wired Network Connection

Disabling Wi-Fi Features

Connecting to a New Wi-Fi Router

Loading Paper

Loading Paper in the Cassette and Paper Tray (Rear Paper Feed Slot)

Paper Loading Capacity

Double-sided Printing Capacity

Borderless Paper Type Compatibility

Compatible Epson Papers

Paper or Media Type Settings - Printing Software

Selecting the Paper Settings for Each Source - Control Panel

Paper Type Settings - Control Panel

Selecting the Default Paper Source Settings