User manual Frost free refrigerator
EBB2800
EBB3400
EBB3700
EBE3400
EBE3700
2
WE’RE THINKING OF YOU
Thank you for purchasing an Electrolux appliance.
You’ve chosen a product that brings with it decades
of professional experience and innovation. Ingenious
and stylish, it has been designed with you in mind.
So whenever you use it, you can be safe in the
knowledge that you’ll get great results every time.
Welcome to Electrolux.
BEFORE USING YOUR APPLIANCE
Check for any damage or marks. If you find the appliance
damaged or marked you must report it within 7 days to
claim for damages under the manufacturer’s warranty.
Before you use the appliance, we recommend that you
read through the whole user manual which provides the
description of the product and its functions. To avoid
the risks that are always present when you use a gas
appliance, it is important that the product is installed
correctly and that you read the safety instructions carefully
to avoid misuse and hazards.
For future reference, please store this booklet in a
safe place.
CONDITIONS OF USE
This appliance is designed and intended to be used in
normal domestic applications only.
CONTENTS
3 Important safety information
4 General warnings
5 Installation
5 Initial start up
5 Cleaning
6-7 Components
8 Temperature control
9 Door alarm
9 Light bulb change
10 Features
10 Door storage bins
10 Crisper bin
Storing vegetables
Storing fruits and small items
10 NutriLight
11 Quick freeze function
11 Deodoriser
11 Multi-flow air delivery with side cooling
11 Slide-away glass shelf
12 Troubleshooting
13-14 Notes
15 Warranty
BEFORE YOU CALL
Please ensure you read the instruction manual fully before
you call for service, or a full service fee could be applicable.
RECORD MODEL AND SERIAL
NUMBER HERE:
Model:
Serial No:
SYMBOLS
The symbols you see in this manual have the
following meanings:
WARNING!
This symbol indicates information concerning your
personal safety.
CAUTION!
This symbol indicates information on how to avoid
damaging the appliance.
IMPORTANT!
This symbol indicates tips and information about use
of the appliance.
ENVIRONMENT!
This symbol indicates tips and information about
economical and ecological use of the appliance.
IMPORTANT SAFETY INSTRUCTIONS
Please read the user manual carefully and store in a
handy place for later reference. Pass the user manual
on to new owners of the refrigerator.
TIPS AND INFORMATION
Important – check for any damages or marks
If you find the refrigerator is damaged or marked, you must
report it within 7 days if you wish to claim for damage/
marks under the manufacturers warranty. This does not
affect your statutory rights.
ENVIRONMENT!
Information on disposal for users
• Most of the packing materials are recyclable.
Please dispose of those materials through your local
recycling depot or by placing them in appropriate
collection containers.
• If you wish to discard this product, please contact
your local authorities and ask for the correct method
of disposal.
WARNING!
• When you dispose of your old refrigerators and
freezers, remove any doors. Children can suffocate
if they get trapped inside.
• This appliance is not intended for use by persons
(including children) with reduced physical, sensory
or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a
person responsible for their safety. Children should
be supervised to ensure that they do not play with
the appliance.
• Do not use a steam cleaner. If live components
come into contact with condensing steam, they
may short-circuit or cause an electric shock.
• Do not use mechanical devices or other means to
accelerate the defrosting process other than those
recommended by the manufacturer.
• This appliance contains insulation formed with
flammable blowing gases. Avoid safety hazards by
carefully disposing of this appliance.
• If pressurised aerosol containers bear the
word ‘flammable’ and/or a small flame
symbol, do not store them inside any
refrigerator or freezer. If you do so you
may cause an explosion.
R600a refrigerant warning
• This appliance contains flammable R600a refrigerant.
Avoid safety hazards by carefully installing, handling,
servicing and disposing of this appliance. If your
appliance contains R600a it will be indicated on the
rating plate inside the appliance.
• Ensure that the tubing of the refrigerant circuit is not
damaged during transportation and installation.
• In the event any damage accidentally occurs, keep the
appliance away from open fires and any devices that
produce sparks or arcs and luminaries during normal
or abnormal operation, and unplug the appliance at
the power point. Call authorised service for necessary
action and advice.
• Leaking refrigerant may ignite vent area if leak occurs.
• The room for installing appliance must be at least
3
1m
per 8g of refrigerant. The amount and type of
refrigerant in the appliance can be found on the rating
plate inside the appliance.
• Do not damage the refrigerant circuit.
• Do not use electrical appliances inside the food
storage compartments of the appliance, unless they
are of the type recommended by the manufacturer.
WARNING!
It is hazardous for anyone other than an authorised
service person to service this appliance. In Queensland
the authorised service person MUST hold a gas work
authorisation for hydrocarbon refrigerants to carry out
servicing or repairs which involve the removal of covers.
WARNING!
Stable Footing
When your refrigerator is in place, you need to stabilise
it. Lift the front of the refrigerator to take the weight off
each stability foot and make small quarter turns to each
foot until it is in firm contact with the floor. If you intend to
move the refrigerator, remember to wind up each foot so
that you can move it freely. Repeat the process of the foot
adjustment once you have settled on the new location of
the refrigerator.
Side View
Stabilising
foot wound
down
3
4
GENERAL WARNINGS
Read the following carefully to avoid damage or injury.
This symbol indicates never to do this
This symbol indicates always do this
It is important to use your refrigerator safely. Check these
safety points before using your refrigerator.
The appliance must be plugged into its own
dedicated 220-240V, 50Hz AC electrical outlet.
The plug must be accessible when the refrigerator is
in position.
It is essential the powerpoint is properly earthed to
ground. Consult a qualified electrician if you
are unsure.
Don’t use extension cords or adapter plugs with
this refrigerator.
If the supply cord is damaged, it must be replaced
by the manufacturer, its service agent or similarly
qualified persons in order to avoid a hazard.
Unplug the appliance before cleaning and before
changing the light bulb (when fitted) to avoid
electric shock.
Never unplug the refrigerator by pulling the electrical
cord as this may damage it. Grip the plug firmly and
pull straight out.
Choose a location for your refrigerator that isn’t too
cold. The ambient room temperature should be
ab ove 10 °C.
Stand your refrigerator in a dry place – avoid areas of
high moisture or humidity.
Don’t put the refrigerator in frosty or unprotected
areas like a garage or on the verandah.
Don’t plug your refrigerator into a timer fitted to
the powerpoint.
Do not put the refrigerator in direct sunlight, near
stoves, fires or heaters.
Do not put the refrigerator on an uneven surface.
Do not store flammable materials on or under the
appliance, e.g. aerosols.
Do not store explosive substances such as aerosol
cans with a flammable propellant in this appliance.
Never store fizzy drinks in the freezer compartment.
Never try to repair the refrigerator yourself, only use
a qualified or authorised service person for repairs.
Never use electric heaters or dryers to defrost the
freezer because you can receive an electric shock.
When transporting and installing the refrigerator,
care should be taken to ensure that no parts of the
refrigerating circuit are damaged.
Keep ventilation openings in the appliance enclosure
or in the built-in structure clear of obstruction.
When installed correctly, your refrigerator should:
– Have adequate space at the back and sides for
air circulation (refer to page 5).
– Be vertically aligned to the surrounding cupboards.
– Have doors that will self-close from a partially
open position.
NOTE: You must read these warnings carefully
before installing or using the refrigerator. If you need
assistance, contact your Customer Care Department.
The manufacturer will not accept liability, should these
instructions or any other safety instructions incorporated
in this book be ignored.
INSTALLING YOUR NEW APPLIANCE
Clean the refrigerator thoroughly according to instructions
and wipe away any dust that has accumulated
during shipping.
Check that the floor is level. If it is not, adjust the stabilising
foot so that the refrigerator is level and stable.
We recommend that the refrigerator be turned on and left
to run for two to three hours before placing any food inside
it. This will allow you to check that it is operating properly
and there is adequate cool air in the freezer.
5
Operating tips
Avoid placing food against air outlets as this will impede air
circulation.
Make sure that the freezer and fresh food doors are fully
closed after you have loaded or removed food from these
compartments. If the doors are left partly opened, a heavy
frost will coat the inside of the freezer. If this occurs,
remove the frost. Ensure that all doors are properly closed
to prevent frost from reappearing.
Installation clearances
• Allow a minimum of 30mm clearance on both sides of
the refrigerator.
• Allow a minimum of 50mm clearance at the back of
the refrigerator.
• Allow a minimum of 50mm (X) clearance above the
refrigerator.
• If you do not have a cupboard above the fridge with
a rear gap of minimum 100mm (Y), recommended
clearance at the top of the refrigerator increases from
50mm to 90mm (x)
• When positioned in a corner, the clearance must be
at least 300mm on the hinge side to allow the door
to open smoothly so that bins and shelves can
be removed easily. For easy removal of Crisper it
is recommended to remove bottle door bin first if
minimum clearance in the corner on hinge side is less
than 350mm.
50mm
Y
Recommended
airspace
30mm
CABINET
DOOR
30mm
X
NOTE: Refrigerator doors on all models are designed
to sit proud of cabinetry (not flush). The refrigerator should
be placed against a wall of cabinetry and the clearance
between the rear of the refrigerator and the wall should
not be greater than 75mm.
Initial start up
Refrigerators work by transferring heat from the food inside
to the outside air. This operation makes the back and
sides of the refrigerator feel warm or even hot particularly
at start-up and on warm days.
Your refrigeration uses energy efficient components that
may produce differnet noises compared to older
refrigerators. Please see troubleshooting guide for more
information.
A light frosting will occasionally occur on the cold interior of
the freezer if the door is opened frequently. This is normal
and the frost will disappear after a few days in
most climates.
300mm
Cleaning
Exterior
Clean the refrigerator with only lukewarm soapy water
and a soft cloth. Rinse with clean water and then wipe the
surface with a soft clean cloth to remove any soap residue.
Interior
Clean the refrigerator interior regularly. Turn power off.
Wipe the interior with a soft cloth and lukewarm soapy
water. Thoroughly dry all surfaces and removable parts.
Avoid getting water on the refrigerator controls. If you have
taken out any removable parts, replace them and switch
on the power before re-stocking the refrigerator. Wipe
away thoroughly any food spills.
Keep door seals clean
Ensure that the door seals are always clean. Sticky food
and drinks can cause seals to adhere to the cabinet and
may cause the seals to tear when opening the door.
Wash seals with lukewarm soapy water. Rinse thoroughly
and d r y.
CAUTION!
Never use hot water, solvents, commercial kitchen
cleaners, aerosol cleaners, metal polishers, caustic or
abrasive cleaners or scourers to clean the appliance as
they will damage it. Many commercially available cleaning
products and detergents contain solvents that will damage
your refrigerator. When cleaning, use only a soft cloth and
lukewarm soapy water.
WARNING!
EBE models are fitted with Long life LED lighting.
In the unlikely event the LED lights should ever fail,
Then they should be serviced by the manufacture, it’s
service agent or similar qualified person. Refer page
15 for contact details.
6
COMPONENTS – EBE MODELS
2
4 27 26
25
5
24
6
1
28
7
8
9
10
11
3
12
15
23
22
21
19
20
29
18
17
16
1
Refrigerator door
2
Temperature control refrigerator
3
Door handles
4
Deodoriser (refrigerator)
5
Refrigerator light
6
Slideaway glass shelf
7
Multi flow
8
Crisper
9
Movable crisper divider
10
Humidity slide
11
Twist ice and serve
12
Ice bin
13
Feet
14
Freezer bottom drawer
15
Deodoriser (freezer)
14
16
Freezer middle drawer
17
Meat drawer
18
Bottle door bin
19
Adjustable Spillsafe™ glass shelves
20
Temperature slide (freezer)
21
Door slide rails
22
Door bins
23
Bag clips
24
Egg tray
25
Dairy bin
26
Gasket
27
Door alarm
28
Side cooling vents
29
Nutrilight
13
COMPONENTS – EBB MODELS
7
233 24
22
1
5
4
6
8
7
2
9
10
21
20
19
18
25
16
17
15
11
14
1
Refrigerator door
2
Door handles
3
Deodoriser (refrigerator)
4
Refrigerator light
5
Adjustable Spillsafe™ glass shelves
6
Multi flow
7
Crisper
8
Humidity slide
9
Twist ice & serve
10
Ice bin
11
Spillsafe™ glass shelves (freezer)
12
Freezer drawer
13
Feet
12 13
14
Deodoriser (freezer)
15
Bottle bin
16
Temperature control (refrigerator)
17
Temperature control (freezer)
18
Door slide rails
19
Door bins
20
Egg tray
21
Bag clips
22
Dairy bin (Half width on EBB2800,
full width on EBB3400, EBB3700)
23
Gasket
24
Door alarm
25
Side cooling vents
8
TEMPERATURE CONTROL
When you first turn on the refrigerator, set both the
refrigerator and freezer temperature control to MID.
Please refer to the below section for information on
adjusting refrigerator and freezer temperature.
Clean the refrigerator interior regularly. Turn power off.
Wipe the interior with a soft cloth and lukewarm soapy
water. Thoroughly dry all surfaces and removable parts.
Avoid getting water on the refrigerator controls. If you have
taken out any removable parts, replace them and switch
on the power before re-stocking the refrigerator. Wipe
away thoroughly any food spills.
IMPORTANT!
Changing settings
When you change the temperature settings, make small
adjustments and wait 24 hours before assessing whether
you need to make any further changes.
For EBB model
For EBE Models
Refrigerator temperature adjustment
Press the button to adjust the temperature level
up or down, 1 being the lowest is less cold and
5 being the highest is colder. If you keep on
pressing the button, the display will return to the
first step. The bar graph level will get lower as
temperature decreases.
Freezer temperature adjustment
Refrigerator temperature adjustment
1. Select the refrigerator control.
2. Slide the control to the left to set it to less cold.
3. Slide the control to the right to set it to colder.
Freezer temperature adjustment
1. Select the freezer control.
2. Slide the control to the left to set it to less cold.
3. Slide the control to the right to set it to colder.
1. Select the freezer control.
2. Slide the control to the left to set it to less cold.
3. Slide the control to the right to set it to colder.
IMPORTANT!
Setting the freezer temperature to colder is not
recommended for a very hot climate condition as this
will limit the cooling capacity to other sections of the
refrigerator. In very cold climate, the freezer will need
to be set colder.
Freezer Temperature Setting Recommendation
Freezer Compartment
Summer
(Higher than 35°C)
Set to less cold
Normal
Winter
(U nde r 15 °C )
Set to normal
Set to colder
DOOR ALARM
DOOR ALARM
If the refrigerator door is left open longer than two
minutes, a buzzer will sound. Re-set the alarm by
pressing the light switch.
LIGHT BULB CHANGE for EBB Models
Refrigerator
1. Switch off the power at the powerpoint and remove
the refrigerator’s power cord from
the powerpoint.
2. Remove shelves.
3. Carefully unclip the light cover
by pulling the top of the cover
towards you.
4. Unscrew the light bulb and replace
it with a bulb of the same wattage
and type as the original. If, on
removing the light bulb, a small
rubber ‘O’ ring comes off with the
bulb, fit this ‘O’ ring over the new
bulb and screw the bulb back into
the socket. See diagram at bottom
of page.
9
WARNING!
Never insert your finger into the light bulb socket to
check for the presence of the ‘O’ ring.
5. Replace the light cover.
6. Replace shelves and chiller compartment.
7. Wait 5 minutes to ensure that pressure in the
refrigeration system is equalised. Then turn on the
refrigerator at the powerpoint.
IMPORTANT!
Ensure that the ‘O’ ring is in place before replacing the
light bulb.
Light bulb ‘O’ ring Light socket
10
FEATURES
This section tells you how to make the most of the many
useful features of the refrigerator and how to clean them.
You can adjust the refrigerator bins to meet different
storage needs.
Door storage bins (shelves)
The refrigerator has door storage bins. You can adjust the
refrigerator bins to meet different storage needs. All the
door bins are completely removable for cleaning. If you
want to remove or adjust a bin, lift and tilt to remove. To
replace, tilt the top and push bin down until the support
lugs lock it in place.
Crisper bin
NutriLight On/Off procedure
1. Remove the Crisper by pulling it out towards you.
2. Disengage the two latches on the crisper cover. Pull
out the crisper cover towards you to remove it from
the refrigerator.
Storing vegetables
Use the crisper bin to store vegetables, fruits or small
items. You can adjust the humidity inside the bin by sliding
the humidity control.
Storing fruits and small items
You can store fruits in the crisper bin, but do remember to
lower the humidity via the humidity control. The humidity can
be adjusted by the sliding the lever on the humidity control.
Humidity control
NutriLight for EBE Models
This unique feature has been designed to keep food
and vegetables fresh by replicating the process of
photosynthesis. The white LED lights that facilitate this
process help to preserve the nutrients and moisture. The
NutriLight is turned On by default. You can turn this feature
On or Off using the switch provided.
3. Turn NutriLight On or Off using the switch on the
NutriLight box.
4. Assemble back the Crisper cover first, followed by
Crisper into the refrigerator.
On/Off
FEATURES
Quick freeze function for EBE models
Use this function when you add a large amount of food
to the freezer compartment. This freezes the food quickly.
To use this function, press the switch and hold for 3
seconds. The animated icon will light up and the quick
freeze will now operate. To turn the function off simply
press the button again and hold for about 3 seconds.
The animated icon will switch off and the freezer will
return to normal operation.
Deodoriser
Your refrigerator is fitted with carbon deodoriser to assist
with the removal of food odours inside your refrigerator.
Keeping the food covered and wrapping it in plastic will
also help to reduce the odours inside your refrigerator.
Deodoriser
11
Slide-away glass shelf (where fitted)
This shelf can be used either as a full-depth shelf or
reduced to half its depth whenever tall item are needed to
be stored at the front of the refrigerator.
To reduce the depth of the shelf:
1. Pull the front half of the shelf forward.
2. Next, from the underside, lift the front half of the shelf
by raising the rear edge over the recessed hook detail.
Freezer drawer
Multi-flow air delivery with side cooling
This unique multi air flow cooling system (with enhanced
side air cooling action) promotes constant air circulation
throughout the refrigerator and freezer, and helps to
maintain a consistent temperature with no warm spots.
3. Pull the shelf forward and allow the rear to drop into
the side channels.
4. Push the front shelf backward (3,4) until it reaches the
rear stops.
12
TROUBLESHOOTING
If you think something may be wrong with your
refrigerator, you can carry out some easy checks
before calling for service. You may locate the
problem, sparing yourself from inconvenience, saving
time and money.
Problem Solution
When your
appliance is not
operating
When there
is refrigerator/
freezer noise
When
temperature is
hot/warm on
the outside and
rear side of the
• Check that the power cord is plugged into the
power outlet properly and that the outlet is
switched ‘ON’.
• Try running another appliance from the power
outlet. If no power is coming from the outlet
you may have blown a fuse or tripped a circuit
of your household
power supply.
• Try adjusting the temperature control to a
slightly “colder” position.
• It is normal for the freezer fan NOT to operate
during the automatic defrost cycle, or for a
short time after the appliance is switched on.
Modern refrigerators/freezers with increased
storage capacity use high speed compressors.
These can provide a seemingly high level of
sound which is quite normal. Normal operational
sounds include:
• Occasional gurgling, similar to water boiling.
• Air flow noise (air circulates because of a
small fan).
• A popping noise heard during automatic defrost.
Other strange sounds may mean that you need
to check and take action. For example, noises
may mean that:
• The cabinet is not level.
• The floor is uneven or weak.
• Bottles are badly placed and rattling.
• There are vibrations from an object on top of or
behind or beside the refrigerator.
• The back of the refrigerator cabinet is touching
the wall.
Remember it is quite normal for noise to seem
louder when the refrigerator starts operating, or
during quieter periods such as night time.
In normal operation, the fridge transfers heat
from inside to outside of the cabinet. It is normal
for the side and rear of the fridge to feel warm/
hot while operating. This will be more noticeable
during start up and hot ambient conditions.
fridge
Problem Solution
If there are
odours inside
the appliance
When the
motor seems to
run more than
expected
If the
temperature in
the refrigerator
is too warm
If the
temperature in
the refrigerator
• The interior may need cleaning.
• Some foods produce odours.
• Some containers and wrapping can cause
odours.
• Ask yourself if the odour started about
the same time you started storing something
unusual.
Your new appliance provides you with large
capacities in both the refrigerator section and
the separate freezer. It is normal for the motor to
operate frequently. However, to keep operation
to a minimum, check the following:
• Are doors kept open too long or too often?
• Are controls set too cold? Refer to page 8
“Controlling temperature”.
• Have large amounts of warm food just recently
been stored? Summer, festive seasons and
holidays usually mean a lot more work for
your appliance.
• If the day is hot or the room is very warm, the
appliance will need to run more than normal.
• The appliance will run more than normal just
after you install it or when it has been turned
off for a long time.
• Check that the appliance has enough
clearance at the sides, back and top. Refer to
page 5 “Installing your new appliance”.
• Refer to page 8 “Controlling temperature”.
• You may have kept the door open too long or
too frequently.
• Food containers or packaging may be holding
a door open.
• Refer to page 8 “Controlling temperature”.
• Increase the temperature to avoid high energy
consumption.
is too cold
If heavy frosting
occurs in the
freezer
If water drips
on the floor
Make sure you fully close the freezer and fridge
doors. If the doors are left partly open a heavy
frost will coat the inside of the freezer. If a frost
develops, remove it. Take care to properly close
the doors and the frost will not reoccur.
The defrost water tray, (located on the
compressor at the back of the cabinet), may not
be properly positioned, or the drain tube may not
be properly positioned to direct water into this
tray. You may need to pull the refrigerator away
from the wall to check the tray and tube.
If you still require service
If you have a problem, and the problem persists after
you have made the checks mentioned above, contact
your nearest Electrolux approved Service Centre or the
dealer you bought the refrigerator from. Be ready to
quote the model number, 9-digit PNC and 8-digit
serial number, which is stated on the label inside the
refrigerator compartment.
NOTES
13
14
NOTES
Warranty
FOR SALES IN AUSTRALIA AND NEW ZEALAND
APPLIANCE: REFRIGERATION
This document sets out the terms and conditions of the product
warranties for Electrolux Appliances. It is an important document.
Please keep it with your proof of purchase documents in a safe place
for future reference should you require service for your Appliance.
1. In this warranty:
(a) ‘acceptable quality’ as referred to in clause 10 of this warranty has
the same meaning referred to in the ACL;
(b) ‘ACL’ means Schedule 2 to the Competition and Consumer Act 2010;
(c) ‘Appliance’ means any Electrolux product purchased by you and
accompanied by this document;
(d) ‘ASC’ means Electrolux authorised service centres;
(e) ‘Electrolux’ means Electrolux Home Products Pty Ltd of 163
O’Riordan Street, Mascot NSW 2020, ABN 51 004 762 341 in
respect of Appliances purchased in Australia and Electrolux (NZ)
Limited (collectively ‘Electrolux’) of 3-5 Niall Burgess Road, Mount
Wellington, in respect of Appliances purchased in New Zealand;
(f) ‘major failure’ as referred to in clause 10 of this warranty has the
same meaning referred to in the ACL and includes a situation when
an Appliance cannot be repaired or it is uneconomic for Electrolux,
at its discretion, to repair an Appliance during the Warranty Period;
(g) ‘Warranty Period’ means the Appliance is warranted against
manufacturing defects in Australia and New Zealand for 24 months
and for the Appliance’s compressor, condenser, evaporator and drier,
an additional 36 months parts only warranty applies, following the
date of original purchase of the Appliance;
(h) ‘you’ means the purchaser of the Appliance not having purchased
the Appliance for re-sale, and ‘your’ has a corresponding meaning.
2. This warranty only applies to Appliances purchased and used in Australia
or New Zealand and used in normal domestic applications and is in
addition to (and does not exclude, restrict, or modify in any way) any
non-excludable statutory warranties in Australia or New Zealand.
3. During the Warranty Period Electrolux or its ASC will, at no extra charge
if your Appliance is readily accessible for service, without special
equipment and subject to these terms and conditions, repair or replace
any parts which it considers to be defective. Electrolux or its ASC may
use remanufactured parts to repair your Appliance. You agree that
any replaced Appliances or parts become the property of Electrolux.
This warranty does not apply to light globes, batteries, lters or similar
perishable parts.
4. Parts and Appliances not supplied by Electrolux are not covered by
this warranty.
5. To the extent permitted by law, you will bear the cost of transportation,
travel and delivery of the Appliance to and from Electrolux or its ASC. If
you reside outside of the service area, you will bear the cost of:
(a) travel of an authorised representative;
(b) transportation and delivery of the Appliance to and from Electrolux
or its ASC.
In all instances, unless the Appliance is transported by Electrolux or an
Electrolux authorised representative, the Appliance is transported at the
owner’s cost and risk while in transit to and from Electrolux or its ASC.
6. Proof of purchase is required before you can make a claim under
this warranty.
15
7. You may not make a claim under this warranty unless the defect claimed
is due to faulty or defective parts or workmanship. Electrolux is not liable
in the following situations (which are not exhaustive):
(a) the Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to properly maintain or service
(iii) normal wear and tear
(iv) power surges, electrical storm damage or incorrect power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate operation
(vii) insect or vermin infestation
(viii) failure to comply with any additional instructions supplied with
the Appliance;
(b) the Appliance is modied without authority from Electrolux in writing;
(c) the Appliance’s serial number or warranty seal has been removed
or defaced;
(d) the Appliance was serviced or repaired by anyone other than
Electrolux, an authorised repairer or ASC.
8. This warranty, the contract to which it relates and the relationship
between you and Electrolux are governed by the law applicable where
the Appliance was purchased. Where the Appliance was purchased in
New Zealand for commercial purposes the Consumer Guarantee Act
does not apply.
9. To the extent permitted by law and subject to your non-excludable
statutory rights and warranties, Electrolux excludes all warranties and
liabilities (other than as contained in this document) including liability for
any loss or damage whether direct or indirect arising from your purchase,
use or non use of the Appliance.
10. For Appliances and services provided by Electrolux in Australia,
the Appliances come with a guarantee by Electrolux that cannot be
excluded under the ACL. You are entitled to a replacement or refund
for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the Appliance
repaired or replaced if the Appliance fails to be of acceptable quality and
the failure does not amount to a major failure.
The benets to you given by this warranty are in addition to your other
rights and remedies under a law in relation to the Appliances or services
to which the warranty relates.
11. At all times during the Warranty Period, Electrolux shall, at its discretion,
determine whether repair, replacement or refund will apply if an
Appliance has a valid warranty claim applicable to it.
12. For Appliances and services provided by Electrolux in New Zealand,
the Appliances come with a guarantee by Electrolux pursuant to the
provisions of the Consumer Guarantees Act, the Sale of Goods Act and
the Fair Trading Act.
13. To enquire about claiming under this warranty, please follow these steps:
(a) carefully check the operating instructions, user manual and the terms
of this warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below.
14. You accept that if you make a warranty claim, Electrolux and its ASC
may exchange information in relation to you to enable Electrolux to meet
its obligations under this warranty.
Before calling for service, please ensure that the steps listed in clause 13 above have been followed.
FOR SERVICE
or to nd the address of your nearest
state service centre in Australia
PLEASE CALL 13 13 49
For the cost of a local call (Australia only)
FOR SERVICE
or to nd the address of your nearest
authorised service centre in New Zealand
FREE CALL 0800 10 66 10
(New Zealand only)
GFR_Warr_Aug13
Important Notice
SERVICE AUSTRALIA
ELECTROLUX HOME PRODUCTS
www.electrolux.com.au
SERVICE NEW ZEALAND
ELECTROLUX (NZ) Limited
www.electrolux.co.nz
FOR SPARE PARTS
or to nd the address of your nearest
state spare parts centre in Australia
PLEASE CALL 13 13 50
For the cost of a local call (Australia only)
FOR SPARE PARTS
or to nd the address of your nearest
state spare parts centre in New Zealand
FREE CALL 0800 10 66 20
(New Zealand only)
Electrolux Home Products Australia
telephone: 1300 363 640
fax: 1800 350 067
email: customercare@electrolux.com.au
web: www.electrolux.com.au
Electrolux Home Products New Zealand
telephone: 0800 436 245
fax: 0800 225 088
email: customercare@electrolux.co.nz
web: www.electrolux.co.nz
The Thoughtful Design Innovator.
Do you remember the last time you opened a gift that made you say
“Oh! How did you know? That’s exactly what I wanted!” That’s the kind
of feeling that the designers at Electrolux seek to evoke in everyone who
chooses or uses one of our products. We devote time, knowledge, and
a great deal of thought to anticipating and creating the kind of appliances
that our customers really need and want.
This kind of thoughtful care means innovating with insight. Not design for design’s
sake, but design for the user’s sake. For us, thoughtful design means making
appliances easier to use and tasks more enjoyable to perform, freeing our
customers to experience that ultimate 21st century luxury, ease of mind. Our aim
is to make this ease of mind more available to more people in more parts of their
everyday lives, all over the world. So when we say we’re thinking of you, you know
we mean just that.
The “Thinking of you” promise from Electrolux goes beyond meeting the needs of
today’s consumers. It also means we’re committed to making appliances safe for
the environment—now and for future generations.
Electrolux. Thinking of you.
Share more of our thinking at www.electrolux.com.au or www.electrolux.co.nz
P/No. 811948420
© 2014 Electrolux Home Products Pty Ltd.
ABN 51 004 762 341
EMAN_FFBM_UM_NZ_Aug14
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