For Reman™ Transmission and 1-800-826-HELP (4357)
New Exchange Transmission
About this publication
This guide is your reference for policies, procedures and
core values for transmission and clutch products offered as
part of the Roadranger® Unit Exchange Program in effect at
the time of publication. Except where otherwise noted, all
information contained in this publication applies equally to
Fuller® Transmission models and Eaton® Clutch models. Specific policies and procedures are subject to change without
notice at the discretion of Eaton Corporation.
Questions concerning subjects not covered in this publication can be referred to Roadranger Call Center in the U.S. at
1-800-826-4357 and in Canada at 1-888-507-1500. In Mexico,
call 001-800-826-4357.
Ordering Procedures
All orders for Roadranger unit exchange products should be
placed primarily through your OEM.
“Truck down” orders may be placed directly with Eaton
(before 8:00 PM Eastern Standard Time) if inventory is unavailable through your OEM. Distribution centers have been
located throughout the United States to expedite your unit
delivery.
NOTE: If you place your order by 1 PM EST, your order will
be shipped the same day, if unit is available.
1-800-826-HELP (4357)
In Canada (until 7 p.m. EST):
All Transmissions 1-888-507-1500
Clutches 1-416-231-0131
In Mexico: 001-800-826-4357
Please refer to the parts publications shown below for
specific model ordering information:
Product Reference Publication
- Fuller Reman and TRMT0951
Fuller Transmission
Exchange
Product modifications made without express approval by
Eaton, other than to install speedometer parts, clutch housing, shift bar housing or an output yoke, may affect warranty
coverage – and the facility making the modification can be
held responsible.
Eaton Clutches-
Product modification is not allowed. The complete installation cannot be modified.
4
Page 5
Nomenclature – Automated
RTL O -16713 A
Eaton
T
TX
RT
RTF
RTO
RTOF
RTX
RTXF
RTLO
Lightning
FR
FRF
FRO
FROF
FRLO
Improved Seal System and Involute Spline
New Nomenclature System Components
• Prefix
– F for Fuller®: All medium-duty and heavy-duty
UltraShift® products in North America and Australia
– E for Eaton: All other products (including UltraShift
outside North America and Australia)
– Parenthetical letters such as (O) and (M) indicate
provisions for Overdrive, Multi-Torque and other
configurations
• Model Designator
– Nominal Torque Capacity (lb/ft for North America and
Example: Fuller UltraShift XX (for future use as new products
and significant upgrades are introduced)
Prefix
F(O) - 6 B 3 06 B - XX
Brand (E or F)
Overdrive
Nominal Torque Capacity
(lb/ft)
Configuration
SuffixModel
Future Model
Value or Upgrade
Application & Value
Ratio Set
Forward Speeds
Design Level
Hybrid Power System Example
Example: Eaton Hybrid City Delivery (CD)
Nomenclature – Manual
Heavy-Duty Example
®
Fuller® Model Designation Prefix:
Twin Countershaft
Overdrive
Roadranger®Twin Countershaft
w/Forward Shift Bar Housing
w/Overdrive
w/Overdrive and Forward Shift Bar Housing
w/Overdrive and Direct Shift Pattern
w/Overdrive, Direct Shift Pattern and Forward
Shift Bar Housing
Low Inertia
Fuller®Roadranger®Twin Countershaft
w/Forward Shift Bar Housing
w/Overdrive
w/Overdrive and Forward Shift Bar Housing
Ratio Set
L w/One Additional Low Gear
LL w/Two Additional Low Gears
Forward Speeds
Series (Design Level)
2 FR Series
4 FRLO (Lightning) Series
5 Coarse Gearing
6 Multi-Mesh Gearing
7 Helical Auxiliary Gearing and
Multi-Mesh Front Gearing
9
This (x) 100 = Nominal
Torque Capacity
Prefix
E H - 8 E 3 06 A - CD
Brand (E or F)
Hybrid
Nominal Torque Capacity
(lb/ft)
Configuration
Medium-Duty Example
F S - 6 4 0 6 A
Fuller
Synchronized
This (x) 100 =
Nominal Torque Capacity
SuffixModel
City
Delivery
Application & Value
Ratio Set
Forward Speeds
Design Level
Ratio Set
Forward Speeds
Design Level
5
Page 6
Heavy-Duty Transmission Core Return Procedures
General Policies
All cores should be returned freight collect within 12 months
of purchase to the designated Eaton core return location.
(See map, page 14.)
Warranty units must be returned to the designated location
with completed return documentation. (See page 14 for
shipping addresses.)
The value of the transmission cores returned must be equal
to or less than the core value of the unit purchased. Customer
will receive core value of unit returned. See core groups listed
on this page. Cores cannot be “banked” or returned in excess
of units purchased.
In summary:
• Only one core can be returned for every one transmission
purchased having a core charge.
• The value of the core returned must be equal to or less
than the core value (core group) of the transmission
purchased.
If possible, return the core with the pallet and/or original
container received with the unit, and properly secure the core
to the pallet. Damage in shipment due to negligence in packaging will be the responsibility of the dealer.
When returning a non-warranty core, use the OEMs core
consolidator or ship the core 3rd Party Eaton to the designated
Eaton core return location.
Transmission Core Evaluation
1. Determine the core model. Transmission cores with mis-
matched front and auxiliary sections assume the core
value of the lesser model.
2. Verify that the core is complete. Warranty cores do not
need to be assembled. Required items include; main case
and range section, shift bar housing, and all internal
components.
3. Remove and retain other external equipment and
accessories.
4. See page 9 for instructions on how to locate eligible
models online.
5. All transmissions with a core value are assigned to groups
based upon the core value of the units.
6. Lightning core credit will only be issued against a
corresponding Lightning transmission purchase or an Eaton
approved Lightning transmission conversion.
Core Groups
300 1000 1500 2200 3000 4000
With each purchase of a transmission, core eligibility will be
applied against a specific core group of equal value to the core
charged.
When the OEM/dealer returns a core, eligibility will be
checked against the core group for the value of the core
returned. If eligibility exists within that group, core credit will
be applied equal to the core value of the unit returned, minus
any deductions. If the OEM does not have eligibility within the
core group, the core will be returned, freight collect, scrapped
or offer to purchase (if preauthorized).
Transmission Core Deductions
- Failure to completely drain $100
- Failure to use approved freight carriers $100
for returned core
6
Page 7
Medium-Duty Transmission Core Return Procedures
General Policies
All cores should be returned freight collect within 12 months
of purchase to the designated Eaton core return location. (See
map, page 13.)
Warranty units must be returned to the designated location
with completed return documentation. (See page 13 for shipping addresses.)
The value of the transmission cores returned must be equal
to or less than the core value of the unit purchased. Customer
will receive core value of unit returned. See core groups listed
on this page. Cores cannot be “banked” or returned in excess
of units purchased.
In summary:
• Only one core can be returned for every one transmission
purchased having a core charge.
• The value of the core returned must be equal to or less
than the core value (core group) of the transmission
purchased of the transmission purchased.
If possible, return the core with the pallet and/or original
container received with the unit, and properly secure the core
to the pallet. Damage in shipment due to negligence in packaging will be the responsibility of the dealer.
When returning a non-warranty core, use the OEMs core
consolidator or ship the core collect to the designated Eaton
core return location using an Eaton approved freight carrier
identified within the purchased unit’s core return packet.
Use of any freight carrier other than those approved will result
in $100 being deducted from core credit.
The following instructions are necessary to conduct
proper evaluation of cores. Steam cleaning, which is recommended by Eaton prior to returning the core, should
precede the evaluation to allow a more thorough and
accurate inspection.
Transmission Core Evaluation
1. Determine the core model.
2. Make a thorough external inspection for visible cracks.
Look closely at highly stressed areas around capscrew
holes, rear transmission support studs, etc.
3. Verify that the core is complete. Warranty cores do not
need to be assembled. Required items include; main case
section, shift bar housing, and all internal components.
4. Remove and retain other external equipment and
accessories.
5. See page 9 for instructions on how to locate eligible
models online.
6. All transmissions with a core value are assigned to groups
based upon the core value of the units.
7. Heavy Duty cores will not be accepted for Medium-Duty
core eligibility.
Core Groups
600 800 1000 1750
With each purchase of a transmission, core eligibility will be
applied against a specific core group of equal value to the core
charged.
The OEM will have 12 months to return a core against credit
in any core group.
When the OEM/dealer returns a core, eligibility will be
checked against the core group for the value of the core
returned. If eligibility exists within that group, core credit will
be applied equal to the core value of the unit returned, minus
any deductions. If the OEM does not have eligibility within the
core group, the core will be returned, freight collect, scrapped
or offer to purchase (if preauthorized).
Manual transmissions received without the original serial tag
will be placed in core groups based upon the part number of
the output shaft.
Output Shaft Part Number Core Group
4301468 600
4304549 800
Transmission Core Deductions
- Failure to completely drain $100
- Failure to use approved freight carriers $100
7
Page 8
Transmission Core Return Shipping Weights
HEAVY-DUTY MECHANICAL AND APPROX. CORE
SEMI-AUTOMATED MODELS/SERIES WEIGHT (LBS.)
1) Subtract 20 pounds for units shipped without electronics.
2) Add 20 additional pounds to DM models with inertia brake.
8
Page 9
Determining Transmission Core Values by Model
Only models listed on the website are acceptable for return. As models are added to the program, new core values will also be
established and posted on the website: http://www.roadranger.com/rr/Aftermarket/PriceLists/index.htm
Steps:
1. Go to the website
2. Enter the transmission model number with % signs on both sides of the model number as shown below
3. Highlight the radial button on “Part Description” as shown below
4. Click on the “Submit” button.
5. In the illustration below, all FRO-16210C cores have a $2,200 core value before any deductions.
The result’s page will show the “core value” in the far right hand column. If the search shows no results, the core you are
returning either a) has no core value; b) the model number was entered incorrectly.
9
Page 10
Transmission Electronic Core Return
Procedures (Heavy- and Medium-Duty)
For dealers using core consolidators, please see your
OEM’s guidelines for returning cores. For warranty return
parts, please see your OEM’s guidelines for returning
cores.
1. All component returns are like-for-like and one-for-one as
electronic components are not interchangeable between
other components.
2. Cores returned within twelve (12) months of purchase
receive full core credit minus any deductions. Cores
returned after twelve (12) months receive no credit.
3. Refer to the list below for deductions value. Disassembling
the core is not necessary to determine core value and may
result in loss of core value.
4. Except as noted above, cores must be returned per the
instructions in the electronic core packet provided with the
replacement part. Note the return location for electronics is
different than transmission units.
Parts Description:
Gen 1, Gen 2 Controller –
$250 Core Value
Gen 3 Controller –
$250 Core Value
Electronic Parts Warranty:
One year unlimited mileage from date of retail sale on new,
Reman and exchange electronics.
Electronic Parts Core Value and Deductions:
NOTE: All core values in USD, core value for electronics purchased in Canada will carry the currency exchange rate.
Core Value
$250 Core Value – All Transmission Mounted ECUs
$100 Core Value – Pushbutton System Manager
$325 Core Value – Transmission ECAs
Core Deductions
100% Deduction – Cracked or Broken Connectors
Cracked or Broken Housings
Lever Broken or Cracked
Send Electronic Cores to: (except as noted previously)
Returning warranty cores to Mechanicsburg, PA address will
result in non-payment of a warranty claim.
In the U.S. return core to:
Eaton Corporation
C/O Flight Systems
1225 S. Market St., Ste. 23
Mechanicsburg, PA 17055
In Canada return core to:
Eaton Truck Components
Core Return Center
2160 Williams Parkway
Brampton, ON
Canada L6S 5X7
Freight Carrier: Purolator Terms: Collect
Lightning® ECU – $250 Core Value
System Manager – $100 Core Value
For all transmission electronics purchased directly from
one of the Eaton locations in Canada, you must provide a
copy of the packing slip with the core return.
DESCRIPTION WEIGHT (LBS.)
Gen 1 & Gen 2 Controller/Gen 3 9.5
Lightning ECU 5
System Manager 1.2
Push Button Controls 1
ECA 18
Hybrid Power Electronics Carrier (PEC) Medium-Duty
1. Return all PEC cores directly back to Eaton. Do not use
your OEM core consolidator to return PEC cores.
2. All component returns are like-for-like and one-for-one as
electronic components are not interchangeable between
other components.
3. Cores returned within 90 days of purchase receive full core
credit minus any deductions. Cores returned after 90 days
receive no credit.
4. Refer to the list below for deductions value. Disassembling
the core is not necessary to determine core value and may
result in loss of core value.
5. Cores must be returned per the instructions in the PEC
core packet provided with the replacement part. Note the
return location for PEC is different than transmission units.
6. PEC contains high voltage energy. Use caution and proper
protective equipment at all times. Only authorized
personnel should handle/work on PECs. Refer to
service manuals (TRSM1000 and TRSM2000) for safety
alerts and procedures.
7. PEC contains hazardous material; all shipments must
comply with 49CFR DOT regulations.
PEC Parts Warranty:
One year unlimited mileage from date of retail sale on Reman
and exchange PECs.
Send PEC Cores to:
In the U.S.:
Eaton PEC Core Return EFLN# 002059
50 NE 42nd Street
Oklahoma City, OK 73105
(Third party, use Old Dominion)
In Canada:
Eaton PEC Core Return EFLN# 2121A
2160 Williams Parkway
Brampton, ON L6S 5X7
Canada
Freight Terms: Collect
For all PECs purchased directly from one of the Eaton
locations in Canada, you must provide a copy of the packing slip with the core return.
PEC Core Freight Return:
Return all U.S. cores using the prepaid return label included in
the core return packet. PEC contains hazardous material; all
shipments must comply with per 49CFR DOT regulations.
PEC Parts Core Value and Deductions:
NOTE: All core values in USD, core value for PEC purchased in
Canada will carry the currency exchange rate.
CORE VALUE $6500
$200 each Deduction Cracked or Broken Connector
$300 Deduction Dented/Cracked/Broken Housing
$300 Deduction Painted Housing
$500 Deduction Not Shipped in Crate/Original Container
Received with Unit
$500 Deduction Failure to use Approved Freight Carrier
75% Reduction PEC Opened/Disassembled
$100 Deduction Green Tag Not Filled out or Attached to
Eaton does not accept any cores against new purchases. Any
cores received ahead of reman purchases will be held for 30
days. If reman purchases are made within the 30 days, credit
will be issued against the reman purchase. After 30 days,
cores ahead of reman purchases that have not been used, will
become the property of Eaton Corporation and no credit will
be given.
Reman Clutches
Eaton will credit dealers the following amounts through the
O.E.M. for reman core credit:
$50 for Cast Solo Advantage 15.5”; $60 for 14” Cast EasyPedal™ or Stamped Angle Spring®; $100 for 15.5” Cast Easy
Pedal Advantage; $60 for 15.5” DM; $50 for 14” Solo.
Note: Eaton no longer accepts any old style Cast Angle
Spring cores.
Eaton will issue credit providing the following conditions are
met:
1. Cast Easy-Pedal, Cast Solo or Stamped Angle Spring
clutches remanufactured by Eaton have been purchased.
2. 14” and 15.5”clutch core credits will be issued in equal
quantities up to and not to exceed the quantity purchased.
3. Size and type of clutch cores must match the size and
type of clutches that were ordered. For example, a 15.5”
Easy Pedal can oly be returned for a 15.5” Easy-Pedal.
4. Core returns must be approved by one of our core return
centers, and they must be Eaton’s Stamped Angle
Spring, Easy-Pedal, Solo, or DM. Other products are not
acceptable.
5. Cores must be returned within 360 days of the original
remanufactured clutch purchase. Cores submitted in
excess of purchases will be held 30 days for credit against
future purchases, after 30 days, cores will become the
property of Eaton Corporation and no credit will be issued.
6. Credit will be issued strictly on our acceptance. We reserve
the right to refuse any cores that are not in reusable
condition. Disposition of material is to be indicated on the
core return form. If material is requested back, we will
return it freight collect to your location.
Complete assembly is required for 100% credit. No partial
credits will be issued.
The Following Will Constitute No Credit Being Allowed:
1. Not Eaton/Fuller
2. Disassembled
3. Welded
4. Broken/Cracked
5. Old Style Cast Angle Spring 14”, 15.5” or 14” and
15” ValueClutches™, or Solo 14”
6. Customer Modified Core
7. Excessive Rust
Core Return Procedures
Cores may be returned by third party billing (Eaton), within
the Continental U.S. only, on shipments of eight quantities
or more. All clutch core shipments under the eight quantities
must be shipped freight prepaid. The shipping documents
should be marked:
“CORES - CORE ITEM NO. 17850, USED AUTO PARTS,
VALUE FOR RECONDITIONING ONLY, AT CLASS 60”
Use core return form supplied by Eaton. A packing list should
also be sent listing the cores being returned, along with customer’s address and telephone number.
Third party billing shipments must be shipped via Eaton
approved carriers.
Core Return Location:
U.S.
Alotech, Inc.
751 S. Church St., Suite B
Goldston, NC 27252
Phone: (919) 774-1297
In Canada, contact OE core consolidator or call 416-213-0131.
Eaton Clutch Core Return Identification
The number of visible cover assembly springs indicates which
cores Eaton will accept.
• 9-Spring Easy-Pedal Style Cores Accepted
• 6-Spring Cast Angle Spring Style Cores NOT Accepted
• Solo Cores Accepted
• DM Cores Accepted
DM Clutch
Figure 4: Excessive Rust
Non Accepted Style
Cast angle spring clutches
have 6-springs visible on the
back of the cover assembly.
Accepted Style
Easy-Pedal clutches have
9-springs visible on the back
of the cover assembly.
Solo Clutch
Solo clutches have
a visible wearindicator tab.
13
Page 14
Unit Exchange Designated Core Re turn Locations*
*Non-warranty returns only. See note on page 15 for warranty returns.
Instructions: Please return core to the collection facility designated for your area. Use only freight carriers listed by area for
the return of cores. Use of an unauthorized freight carrier will result in a $100 deduction on core credit. See page 8 for
correct shipping weight. Please note that information provided below is not intended to replace existing core return procedures
already available from your OEM. If more information is needed call 1-800-826-4357. In Canada, call 416-213-0131.
Canadian Western
Shipments
Includes all shipments originating west of, but not including,
Brandon, Manitoba.
Ship to:
Eaton Truck Components
124-10725 25th St NE
Calgary, AB
Canada T3N 0A4
Approved freight carriers:
Manitoba (west of Brandon) -
Canadian Freightways
Alberta, British Columbia
and Saskatchewan - Canadian
Freightways
Canadian Eastern
Shipments
Includes all shipments east
of, and including Brandon,
Manitoba.
Ship to:
Eaton Truck Components
1455 Michael St. Unit ‘1’
Ottawa, Ontario
Canada K1B 3R3
Ross
Manitoba (east of Brandon) -
Canadian Freightways
All U.S. PEC Core Returns
Eaton PEC Core EFLN# 002059
50 NE 42nd Street
Oklahoma City, OK 73105
(Third party, use Old Dominion)
All Canadian PEC Core
Returns
Eaton PEC Core EFLN# 2121A
2160 Williams Parkway
Brampton, ON L6S 5X7
Canada
14
All U.S. Transmission Core
Returns(Non-Warranty Returns Only)
Ship to:
ATC Drivetrain
5201 SW 36th Street
Oklahoma City, OK 73179
Electronic Core Returns
In U.S. ship to:
Eaton Corporation
c/o Flight Systems
1225 S. Market St., Ste. 23
Mechanicsburg, PA 17055
In Canada ship to:
Eaton Truck Components
Core Return Center
2160 Williams Parkway
Brampton, ON
Canada L6S 5X7
Freight Carrier: Purolator
Terms: Collect
All U.S. Clutch Core
Returns
Ship to:
Alotech, Inc.
751 S. Church St., Suite B
Goldston, NC 27252
Canadian Clutch Core
Returns
See your OE core consolidator
or call 416-213-0131.
To select proper US-only
freight carrier to return
transmission, go to
www.eatonroute.com
Instructions:
1. Enter www.eatonroute.com
2. Click “Access Eaton Route
Guide Here”
3. Enter shipping information
(origin address)
4. Click “3PP Only” box
5. Enter “002070” in “Ship to”
information location box
and click on the binoculars.
6. Enter weight (must be less
than 12,000 lbs.)
7. Click “Get Route”
Page 15
Warranty Information
Knowing and understanding Roadranger warranty is the
responsibility of the vehicle owner. It is also the responsibility
of the selling dealer to identify the Roadranger products in the
vehicle and inform the purchaser of the warranty for those
products, based on the vehicle vocation, at the time of sale.
The combined use of the Roadranger Warranty Manual
TCWY0600 and the Roadranger Warranty Guide TCWY0900
expresses Eaton component time and mileage warranty
coverage for the Roadranger system products.
TCWY0600, Roadranger Warranty Manual
Note: Printed copies of this document are not controlled.
Please refer to the electronic copy on Roadranger.com for the
most up-to-date information.
The Roadranger Warranty Manual TCWY0600 documents
the specifics of Roadranger product warranty. This manual
includes:
• Product Warranty Statements for the Eaton Truck Group
• Warranty terminology
• Warranty programs
• Claim procedures and claim information
• Important information regarding claim approval
• Component repair or replacement guidelines
• Labor hour guidelines (SRT’s)
• Limits, exclusions, and requirements
• Other important resources
TCWY0900, Roadranger Warranty Guide
Roadranger component warranty is identified using the
Roadranger Warranty Guide TCWY0900. The Warranty Guide
explains Roadranger vocation definitions, component time
and mileage limits per vocation, aftermarket component / part
warranties, and extended purchase warranty options. You can
access this guide on www.eaton.com/roadranger.
How do I define my vocation coverage?
1. Review all the “Vocational Definitions” listed and select the
one that most accurately describes the use and
configuration of the vehicle.
2. Ensure your vehicle vocation is listed in the “Typical Vehicle
Types” under the selected Vocational Definition.
3. Once the vocation is defined refer to the “Product Time
and Mileage Coverage per Vocation” section.
4. Identify the component in question using the product
model number for the time and mileage coverage.
5. Refer to and understand any notes that pertain to a
specific coverage (i.e. lube requirements).
6. If you cannot determine coverage, contact your Roadranger
Representative or call the Roadranger Call Center at the
time of sale at 1-800-826-HELP (4357).
TMIB0129, Warranty Part Return
Service bulletin TMIB0129 contains shipping (routing)
instructions for warranty part and unit returns. Available on
www.eaton.com/roadranger.
15
Page 16
Unit Exchange Program Guide
SUPPORT
BACKED BY
For spec’ing or service assistance,
call 1-800-826-HELP (4357) or visit
www.eaton.com/roadranger.
In Mexico, call 001-800-826-4357.
Roadranger: Eaton and trusted partners
providing the best products and services in the
industry, ensuring more time on the road.
Eaton
Vehicle Group
13100 E. Michigan Ave.
Galesburg, MI 49053 USA
800-826-HELP (4357)
www.eaton.com/roadranger
Note: Features and specifications listed in
this document are subject to change without
notice and represent the maximum capabilities of the software and products with all
options installed. Although every attempt
has been made to ensure the accuracy of
information contained within, Eaton makes
no representation about the completeness,
correctness or accuracy and assumes no
responsibility for any errors or omissions.
Features and functionality may vary depending
on selected options.
Eaton, Fuller, Roadranger, Solo and UltraShift
are registered trademarks of Eaton. All trademarks, logos and copyrights are those of their
respective owners.
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.