Troubleshooting Guide
Eaton Gen III Automated
Transmissions
TRTS0930 EN-US
January 2016
Ult raShift ®
AutoShift®
Model:
F-5405B-DM3
F-6405B-DM3
FM-14D310B-LST
FM-15D310B-LST
FO-16D313E-LEP
FO-5406B-DM3
FO-6406A-AW3
FO-6406B -AW3
FO-8406A-AW3
FOM-16D313E-LEP
RTLO-14918A-AS3
RTLO-16913L-DM3
RTLO-16918A-AS3
RTO-10910B-DM3
RTO-12910B-AS3
RTO-12910B-DM3
RTO-14910B-AS3
RTO-14910B-DM3
RTO-14910C-AS3
RTO -16910B-AS3
RTO -16910B-DM3
RTO -16910C-AS3
RTO-18910B-AS3
F-5505B-DM3
F-6505B-DM3
RTLO -18918A-AS3
RTLO-20918A-AS3
RTLO-22918A-AS3
RTLOM-16913L-DM3
RTO -10910B-AS3
RTOM-16910B-DM3
T
RTS0930 Table of Contents
Table of Contents
General Information
Warnings and Cautions . . . . . . . . . . . . . . . . . . . . . . . . .1
Transmission Models. . . . . . . . . . . . . . . . . . . . . . . . . . .2
Diagnostic Procedures . . . . . . . . . . . . . . . . . . . . . . . . . .3
Fault Code Retrieval/Clearing . . . . . . . . . . . . . . . . . . . . .5
Retrieving Fault Codes Manually. . . . . . . . . . . . . . . 5
Clearing Fault Codes Manually . . . . . . . . . . . . . . . . 6
Retrieving Fault Codes with ServiceRanger . . . . . . 6
Clearing Fault Codes with ServiceRanger . . . . . . . . 7
Fault Code Isolation Procedure Index. . . . . . . . . . . . . . .8
Symptom-Driven Diagnostics Index. . . . . . . . . . . . . . .10
Product Diagnostic (PD) Mode . . . . . . . . . . . . . . . . . .11
Pretest Procedures
Electrical Pretest . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
TECU Power Harness . . . . . . . . . . . . . . . . . . . . . . 13
Preferred +12 Volt Connections . . . . . . . . . . . . . . 14
Preferred +12 Volt Connections . . . . . . . . . . . . . . 15
Preferred +24 Volt Connections . . . . . . . . . . . . . . 16
Preferred +24 Volt Connections . . . . . . . . . . . . . . 17
TECU Ignition Circuit . . . . . . . . . . . . . . . . . . . . . . 18
J1939 Data Link . . . . . . . . . . . . . . . . . . . . . . . . . . 19
J1939 Troubleshooting. . . . . . . . . . . . . . . . . . . . . 19
Electrical Pretest . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Power-Up Sequence Test. . . . . . . . . . . . . . . . . . . . . . .22
Fault Isolation Procedures
Fault Code 11 - No TECU Operation . . . . . . . . . . . . . . .30
Fault Code 12 - Improper ECU Configuration . . . . . . . .34
Fault Code 13 - J1939 Shift Control Device . . . . . . . . .38
Fault Code 14 - Invalid Shift Lever Voltage (without Park
Pawl) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Fault Code 14 - Invalid Shift Lever Voltage (with Park
Pawl) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Fault Code 15 - HIL Shift Device Configuration
Fault Code 16 - High Integrity Link (HIL)
Fault Code 17 - Start Enable Relay (SER
Fault Code 21 - Auto Neutral Park Brake Switch. . . . . .74
Fault Code 22 - ABS CAN Message Fault . . . . . . . . . . .80
Fault Code 26 - Clutch Slip. . . . . . . . . . . . . . . . . . . . . .84
Fault Code 27 - Clutch Disengagement . . . . . . . . . . . .88
Fault Code 28 - Clutch System . . . . . . . . . . . . . . . . . . .92
Fault Code 29 - Remote Throttle Enable. . . . . . . . . . . .98
. . . . . .54
. . . . . . . . . . .62
) Circuit . . . . .70
Fault Code 31 - Momentary Engine Ignition Interrupt Re-
lay (MEIIR) Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Fault Code 32 - Loss of Switch Ignition Power Test. .108
Fault Code 33 - Low Battery Voltage Supply . . . . . . .112
Fault Code 34 - Weak Battery Voltage Supply . . . . . .118
Fault Code 35 - J1939 Communication Link. . . . . . . .124
Fault Code 36 - J1939 Engine Message . . . . . . . . . . .130
Fault Code 37 - Power Supply . . . . . . . . . . . . . . . . . .136
Fault Code 41 - Range Failed to Engage. . . . . . . . . . .142
Fault Code 42 - Splitter Failed to Engage . . . . . . . . . .148
Fault Code 43 - Range Solenoid Valve . . . . . . . . . . . .154
Fault Code 44 - Inertia Brake Solenoid Coil . . . . . . . .160
Fault Code 45 - High Capacity (HCIB) Failure. . . . . . .166
Fault Code 46 - Splitter Direct and Indirect Solenoid Valve
170
Fault Code 51 - Rail Position Sensor . . . . . . . . . . . . .176
Fault Code 52 - Gear Position Sensor. . . . . . . . . . . . .182
Fault Code 56 - Input Shaft Speed Sensor . . . . . . . . .188
Fault Code 57 - Main Shaft Speed Sensor . . . . . . . . .194
Fault Code 58 - Output Shaft Speed Sensor . . . . . . . .198
Fault Code 61 - Rail Select Motor. . . . . . . . . . . . . . . .202
Fault Code 63 - Gear Select Motor . . . . . . . . . . . . . . .208
Fault Code 68 - Grade Sensor . . . . . . . . . . . . . . . . . .214
Fault Code 71 - Unable to Disengage Gear. . . . . . . . .218
Fault Code 72 - Failed to Select Rail. . . . . . . . . . . . . .224
Fault Code 73 - Failed to Engage Gear . . . . . . . . . . . .230
Fault Code 74 - Engine Speed Response Fault . . . . . .236
Fault Code 75 - Power Down In Gear . . . . . . . . . . . . .240
Fault Code 81 - Gear Engagement Detected . . . . . . . .244
Fault Code 83 - Shift Lever Missing . . . . . . . . . . . . . .248
Fault Code 84 - Shift Control
Fault Code 85 - Shift Control Device Incompatible. . .256
Fault Code 99 - Direction Mismatch . . . . . . . . . . . . . .260
Device Not Configured .252
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© 2016 Eaton. All rights reserved
i
Table of Contents
T
RTS0930
Symptom Isolation Procedures
Up/Down Button Test. . . . . . . . . . . . . . . . . . . . . . . . .264
Start Enable Relay Contact Test. . . . . . . . . . . . . . . . .268
J1587 Data Link Test. . . . . . . . . . . . . . . . . . . . . . . . .276
Front Box Control Test. . . . . . . . . . . . . . . . . . . . . . . .282
AutoShift Will Not Engage a Gear from Neutral Test .288
UltraShift DM3 Will Not Engage a Gear from Neutral Test
296
UltraShift AW3 Clutch Engagement Test . . . . . . . . . .302
AutoShift AS3 Shift Complaint Test . . . . . . . . . . . . . .306
UltraShift DM3 Shift Complaint Test . . . . . . . . . . . . .316
UltraShift AW3 Shift Complaint Test . . . . . . . . . . . . .326
Shift Lever Back Light Test . . . . . . . . . . . . . . . . . . . . 334
Appendix
Connector Pin Descriptions . . . . . . . . . . . . . . . . . . . .340
Transmission Controller 38-Way (Vehicle Interface
Connector) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Push Button Shift Control 30-Way Connector . . 341
Cobra Lever 8-Way Connector . . . . . . . . . . . . . . 341
Transmission Controller 38-Way (Eaton Supplied
Assembly) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Wiring Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . .343
UltraShift DM3 6-Speed Wiring Diagram with Analog
Shifter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343
UltraShift DM3 6-Speed Wiring Diagram with Push
Button Shifter. . . . . . . . . . . . . . . . . . . . . . . . . . . 345
UltraShift AW3 6-Speed Wiring Diagram with Analog
Shifter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
UltraShift AW3 6-Speed Wiring Diagram with Push
Button Shifter. . . . . . . . . . . . . . . . . . . . . . . . . . . 349
AutoShift 10-Speed Wiring
Shifter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
AutoShift 10-Speed Wiring
Button Shifter. . . . . . . . . . . . . . . . . . . . . . . . . . . 353
UltraShift 10-Speed Wiring Diagram with Analog
Shifter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
UltraShift 10-Speed Wiring
Button Shifter. . . . . . . . . . . . . . . . . . . . . . . . . . . 357
UltraShift 13-Speed Wiring Diagram with Analog
Shifter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
UltraShift 13-Speed Wiring
Button Shifter. . . . . . . . . . . . . . . . . . . . . . . . . . . 361
AutoShift 18-Speed Wiring
Shifter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363
AutoShift 18-Speed Wiring
Button Shifter. . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Eaton Cobra Lever Wiring Diagram . . . . . . . . . . 367
Diagram with Analog
Diagram with Push
Diagram with Push
Diagram with Push
Diagram with Analog
Diagram with Push
OEM Shift Lever Wiring Diagram . . . . . . . . . . . . 368
Eaton Push Button Wiring Diagram . . . . . . . . . . 369
OEM J1939 Shift Input Device Wiring Diagram . 371
Proper Clutch Operation
Check For Proper Clutch Operation
Confirm Proper Clutch Adjustment and Clutch
Contact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373
Clutch Grease Interval Service Procedure . . . . . 374
Adapter Test Kit J43318 . . . . . . . . . . . . . . . . . . . . . . 375
. . . . . . . . . . . . . . . . . . . . . .372
. . . . . . . . . . 372
Brake
ii
© 2016 Eaton. All rights reserved
2016.01.15
TRTS0930
Warnings and Cautions
General Information | Warnings and Cautions
Warning: Follow the specified procedures in the indicated
order to avoid personal injury
Caution: Follow the specified procedures in the indicated
order to avoid equipment malfunction or damage.
Note: Additional relevant information not covered in the
service procedure.
Before starting a vehicle:
• Ensure adequate fuel level
• Sit in the driver's
Place
•
•
shift lever in neutral
parking brake
Set the
seat
Before working on a vehicle or leaving the cab
with engine running:
• Ensure ignition is off while hands are within the
clutch housing area.
•
•
shift lever in neutral
Place
Set the
parking brake
When parking the vehicle or leaving the cab:
• Place shift lever in neutral
•Set the parking brake
Cauti
!
on: Do not release the parking brake or attempt to
select a gear until the air pressure is at the correct level.
To avoid damage to the transmission during
towing:
1. Place shift lever in neutral
Lift the drive wheels off of the ground or discon-
2.
nect the driveline
operate the vehicle if Alternator light is lit or if
Do not
gauges indicate low voltage.
Block the wh
•
eels
2016.01.15
© 2016 Eaton. All rights reserved
1
Transmission Models | General Information
Heavy-Du ty 13-S peed DM3/LEP an d 18-S peed AS 3 Heavy-Du ty 10-S peed AS 3/DM3
Mediu m-Du ty 6- an d 5-S peed DM3 Mediu m-Du ty 6-S peed AW3
Transmission Models
TRTS0930
2
© 2016 Eaton. All rights reserved
2016.01.15
TRTS0930
Diagnostic Procedures
General Information | Diagnostic Procedures
Purpose: Observe the transmission gear display.
A
1. Key on.
2. Observe gear display.
Note: An “88” may show up in the dash at key
This
indicates the Transmission Electronic
Control Unit (TECU) has completed
power-up. If the transmission and gear display power-up at the same time, you may
not see an “88”.
• If blank gear display, go to Step
• If “-” (1 dash) on gear display, go to Step D.
• If “--” (2 dashes) or “**” (2 stars) on gear dis-
play, go to Step D.
• “#” (gear number) on gear display
- Verify shift lever or push button is in neutral.
- Turn key off and wait 2 minutes.
- Hold clutch half way to the floor. (If
equipped)
- Turn key on.
- If problem continues, call 1-800-826-HELP
(4357)
B.
on.
Purpose: Confirm that the engine will crank and
B
start.
1. Attempt to start engine
• No engine crank, lever is in neutral an
displa
y is “N” (neutral). See
Relay
Contact Test” on page 268.
• No engine crank, lever is in neutral an
displa
y is blank. See “Power
T
est” on page 22.. If no problems found,
OEM for gear display problem.
to
• No engine crank and lever is
erify shift lever or push button is in neutral.
- V
- Turn key off and wait 2 minutes.
- Hold clutch half way to the floor. (If
equipped)
- Turn key on.
- If problem continues, call 1-800-826-HELP
(4357)
• Engine cranks and gear display is bl
OEM for gear display problem.
to
• Engine cranks and gear display is “N” (neutral), go to Step
C.
“Start Enable
-Up Sequence
d gear
d gear
refer
NOT in neutral.
ank. Refer
• Fault Code F on gear display, go to Step D.
• Neutral “N” on gear display, go to Step B.
2016.01.15
© 2016 Eaton. All rights reserved
3
Diagnostic Procedures | General Information
TRTS0930
Purpose: Confirm the transmission will engage a
C
gear from neutral.
1. Attempt to engage a gear.
• If gear engaged and drives, go to Step E.
• If the gear display indicates a solid “gear num-
ber” but no drive or reverse, perf
B
ox Control Test” on page 282
• If unable to engage a g
an Au
toShift, perform “AutoShift Will
age a Gear from Neutral Test” on page 288
Eng
• If unable to engage a g
UltraShift DM3, perform “UltraShift DM
an
Not Engage a Gear from Neutral T
Will
page 29
• If unable to engage a g
an UltraShift AW3, perform “UltraShift AW3
Clutch Engagement Test” on page 302
6
ear and transmission is
ear and transmission is
ear and transmission is
orm “Front
Not
est” on
Purpose: Check for active or Inactive fault codes.
D
1. Check for active fault codes.
Note: If no problem found, refer to OEM for
oblem.
pr
• If codes are present, See “Fault Code Isol
Procedure
• If no codes and gear display is “-” (1 dash)
- Verify shift lever or push button is in neutral.
- Turn key off. Wait 2 minutes.
- Hold clutch half way to the floor. (If
3
equipped)
- Turn on key.
- If problem continues, call 1-800-826-HELP
(4357)
See “Front Box Control Test” on page 282.
• If no codes and gear display is“--” (2
or “**” (2
T
est” on page 22.
Index” on page 8.
stars), See “Power-Up
display
ation
dashes)
Sequence
Purpose: Drive vehicle and attempt to duplicate a
E
fault code.
1. Record and clear Inactive fault codes.
2. Drive vehicle and attempt to reset code.
• If no codes are present, test complete.
• If Inactive transmission component or
record codes an ca
Codes,
357).
(4
• If active transmission component or Fault
Codes, See “Fault
dex” on page 8.
In
Code Isolation Procedure
ll 1-800-826-HELP
Fault
4
© 2016 Eaton. All rights reserved
2016.01.15
TRTS0930
Fault Code Retrieval/Clearing
General Information | Fault Code Retrieval/Clearing
Retrieving Fault Codes Manually
Retrieve fault codes by enabling the system’s self-diagnostic mode.
Note: You can also use a PC- based service tool, such as
ServiceRanger to retrieve fault codes.
1. Place the shift lever in neutral.
2. Set the parking brake.
3. Turn key on with engine off.
Note: If the engine is already running, you may still
retrieve codes; however, do not engage the
starter if the engine stalls.
4. To Retrieve Active Codes: Key on. Turn key off
on 2 times within five seconds ending with the key
on. After 5 seconds, the Service light begins flashing two-digit fault codes. If no faults are active, the
service light will flash code 25 (no codes). This is
also the procedure to enter, See “Product Diagnostic (PD) Mode” on page 11. for details.
Note: An “88” may show up in the dash at key on,
which is a normal power-up test of the display.
and
6. Observe the sequence of flashes on the service
light and record the codes. A 1- to 2-second pause
separates each stored code, and the sequence
automatically repeats after all codes have been
flashed.
1 Flas h
SERVICE
Sho rt
Cod e 13
paus e
(1/2 s ec)
3 Flas hes
SERVICE
SERVICE
SERVICE
Lon g Paus e
(3-4 s ec)
2x
off
on
5. To Retrieve Inactive Codes: Turn key on. Turn the
key off and on 4 times within five seconds ending
with the key in the on position. After 5 seconds, the
Service light begins flashing two-digit fault codes.
If no faults are active, the service light will flash
code 25 (no codes).
4x
off
on
• Two digit fault codes will be displayed in the gear
display. Some vehicle may be equipped with a service light.
Cod e 21
2 Flas hes
SERVICE
1 Flas h
SERVICE
SERVICE
S hor t
paus e
(1/2 s ec)
2016.01.15
© 2016 Eaton. All rights reserved
5
Fault Code Retrieval/Clearing | General Information
T
RTS0930
Clearing Fault Codes Manually
The following procedure clears all Inactive fault codes from
the TECU’s memory. Active fault codes are automatically
cleared when the fault has been corrected.
Note: You may use a PC-based service tool, such as Ser-
viceRanger, to clear fault codes.
1. Place shift lever in neutral.
2. Set parking brake.
.
with engine off.
6x
off
on
system to power
3. Turn key on
4.
Turn key off and on 6 times within 5 seconds ending with key on.
Note: If the codes have been successfully cleared, the
Service light will come on and stay on for five
seconds. The gear display will show 25 (no
codes).
5. Turn the key off and allow the
down
Retrieving Fault Codes with
ServiceRanger
This section determines if the TECU is communicating on
the vehicle's J1939 data link and if the component has set
any fault codes. Proper system operation requires the TECU
to communicate with other ECUs on the vehicle's J1939
data link.
Note: This procedure requires ServiceRanger 3.0 or later
and an approved RP1210A communications adapter
that supports J1939 communications.
Detecting Components
1. Connect the service PC to the
39 diagnostic port connector with
J19
RP1210A communications adapter.
2. Start the ServiceRanger program and verify
connection has
J1939 data link.
•
If the TECU is not detected by ServiceRanger,
proceed to the Electrical Pretest procedure
ensure the TECU
ponents are properly connected
J19
Viewing Fault Codes
View the Vehicle Fault Codes screen in ServiceRanger and
verify if any Active or Inactive codes have been set.
been established
39 data link.
vehicle's 9-way
an approved
that a
with the vehicle's
to
has power, and that all com-
the vehicle's
1. If an Active code is
information and
this manual for the Active code. Do not clear
in
code
s at this time.
2. If only Inactive codes are present, record the vehi-
cle fault information and clear all fault codes.
test the vehicle
present, record the vehicle fault
proceed to Diagnostic Proced
to verify proper operation.
ure
any
Road
6
© 2016 Eaton. All rights reserved
2016.01.15
TRTS0930
Clearing Fault Codes with ServiceRanger
After all repairs have been made and the system is functioning normally, clear all vehicle codes before placing the vehicle back into service.
Clearing Fault Code
1. Connect the service PC to the vehicle and start ServiceRanger.
General Information | Fault Code Retrieval/Clearing
2. View the Ve
Clear All.
3.
Refresh the screen to ver
been cleared, and that no Active
hicle Fault Codes screen and select
ify all Inactive codes have
codes are present.
2016.01.15
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7
Fault Code Isolation Procedure Index | General Information
Fault Code Isolation Procedure Index
Fault Codes SPN PID SID FMI Description
11 629 254 12 No ECU operation
12 629 254 13, 14 Improper ECU configuration
13 751 231 8, 11 J1939 Shift Control device
14
(without Park
Pawl)
14
(with Park
Pawl)
15 751 18 9 HIL Shift Device communication
16 625 248 2 High Integrity Link (HIL)
17 1321 237 3, 4, 14 Start Enable Relay Coil
21 70 70 14 Auto Neutral Park Brake Switch
22 563 49 9, 14 ABS CAN message fault
25 NO CODES
26 522 55 10 Clutch slip
27 788 55 7, 13 Clutch disengagement
28 788 52,55 3, 4, 5, 7 Clutch system
29 969 372 4, 5 Remote throttle enable
31 1485 218 2, 3, 4, 5, 14 Momentary Engine Ignition Interrupt Relay
32 158 43 2 Loss of Switch Ignition power test
33 168 168 4 Low Battery voltage supply
34 168 168 14 Weak Battery voltage supply
35 639 231 2 J1939 communication link
36 639 231 14 J1939 engine message
37 627 251 5 Power supply
41 768 35 7 Range failed to engage
41 769 36 7 Range failed to engage
42 770 37 7 Splitter failed to engage
42 771 38 7 Splitter failed to engage
43 768 35 3, 4, 5 Range High Solenoid Valve
43 769 36 3, 4, 5 Range Low Solenoid Valve
44 787 54 3, 4, 5 Inertia Brake Solenoid Coil
45 787 54 7 Intertia Brake performance
46 770 37 3, 4, 5 Splitter Direct Solenoid Valve
46 771 38 3, 4, 5 Splitter Indirect Solenoid Valve
51 60 60 2, 3, 4, 10 Rail Position Sensor
751 18, 19 2, 3, 4, 5 Invalid Shift Lever voltage
18, 19 2, 3, 4, 5 Invalid Shift Lever voltage
(will show “F” in display)
(MEIIR)
TRTS0930
8
© 2016 Eaton. All rights reserved
2016.01.15
TRTS0930
General Information | Fault Code Isolation Procedure Index
Fault Codes SPN PID SID FMI Description
52 59 59 2, 3, 4, 7 Gear Position Sensor
56 161 161 2, 3, 4, 5,10 Input Shaft Speed Sensor
57 160 160 2, 3, 4, 5 Main Shaft Speed Sensor
58 191 191 2, 3, 4, 5, 6, 8 Output Shaft Speed Sensor
61 772 39 1, 5, 6, 12 Rail Select Motor
63 773 40 1, 5, 6, 12 Gear Select Motor
68 520274 227 14 Grade Sensor
68 520321 227 13, 14 Grade Sensor
71 560 60 7 Unable to disengage gear
72 772 59 7 Failed to select rail
73 781 58 7 Failed to engage gear
74 518 93 7 Engine speed response fault
74 898 190 7 Engine torque response fault
75* 560 60 14 Power down in gear
81 780 47 7 Gear engagement detected
83 751 18 14 Shift Lever missing
83 752 19 7, 12 Shift Lever missing
84 751 18 13 Shift Control device not configured
84 752 19 13 Park mechanism not calibrated
85 751 18 12 Shift Control device incompatible
99 781 58 14 Direction mismatch
* This code will only be set Inactive
• J1939 Source Address (SA) for Eaton transmissions is 3
• J1587 Module Identifier (MID) for Eaton transmissions is 130
2016.01.15
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9
Symptom-Driven Diagnostics Index | General Information
TRTS093
Symptom-Driven Diagnostics Index
Symptom Isolation Procedure
Unable to shift transmission with Up/Down button Up/Down Button Test
Engine starting system complaint Start Enable Relay Contact Test
No J1587 communication J1587 Data Link Test
Gear display shows a dash Front Box Control Test
AutoShift will not engage a gear from Neutral AutoShift Will Not Engage a Gear from Neutral Test
UltraShift DM will not engage a gear from Neutral UltraShift DM Will Not Engage a Gear from Neutral Test
UltraShift AW3 will not engage a gear from Neutral UltraShift AW3 Clutch Engagement Test
AutoShift AS3 shift complaint AutoShift AS3 Shift Complaint Test
0
UltraShift
DM shift complaint UltraShift DM Shift Complaint Test
UltraShift AW3 shift complaint UltraShift AW3 Shift Complaint Test
Shift Lever back light does not work Shift Lever Back Light Test
10
© 2016 Eaton. All rights reserved
2016.01.15
TRTS0930
Product Diagnostic (PD) Mode
Product Diagnostic (PD) Mode
PD Mode is used to help diagnose Inactive codes that may
have been set during normal driving. This diagnostic mode
increases the sensitivity of the fault sensing capability
This procedure tests loose, degraded and intermittent connections. Use the Active Fault Isolation Procedure to guide
you to the wiring and connectors that are associated with
the Inactive fault codes. Flex the wiring harness and connectors and attempt to recreate the fault after activating PD
Mode.
PD Mode is only to be used by a trained service technician
in an authorized dealer.
General Information | Product Diagnostic (PD) Mode
If the fault is detected during PD Mode the gear dis-
•
play will display the active fault. The warning to
will only sound
will stop when the fault is Inactive. The faul
stay in the gear display until the system is powered
down.
: Active codes set during PD Mode will not be
Note
stored as Inactive.
7. If a fault is detected, exit PD Mode and perf
corresponding Fault Isolation Procedure.
8.
To exit PD Mode, turn the key off.
when the fault is active and the tone
t will
orm the
ne
This procedure is to be used prior to performing fault isolation procedures for component-type codes when there are
no Active codes present.
To enter PD Mode:
Note: Vehicle will not start in PD Mode. You must turn vehi-
cle key off to exit PD Mode.
1. Vehicle must be stationary, engine off,
ng brake.
parki
2. Turn the key off and on 2 times, starting with
ending with
on and
Note: Dash may
mal power-up test of the display.
3. The gear display will flash a 25 then a solid
(Pro
duct Diagnostic Mode) and the
activated.
4.
The service light shall flash code 25 once indicatin
no cod
es. The service light shall
solid to
Act
indicate PD Mode
ive code is detected or PD Mode is exited.
key on.
display an 88 at key on. This is a nor-
until such time that an
set vehicle
key
PD
mode will be
then illuminate
PD Mode works with the following
Inactive codes:
11, 13, 14, 15,16, 17, 21, 22, 29, 33, 34, 35, 36, 43, 44, 46,
51, 52, 56, 57, 58, 61, 63, 74, and 99.
g
5. Refer to PD Mode section in Fault Isolation proce-
6. PD will remain in gear display until an active faul
2016.01.15
dure for the Inactive fault to be diagnosed.
has been set during the
procedure.
PD Mode fault is
t
olation
© 2016 Eaton. All rights reserved
11
Electrical Pretest | Electrical Pretest Procedures
Electrical Pretest
Overview
The pretest does not relate to any specific fault code, but
must be completed before performing Fault Code Isolation
table procedures. The pretest verifies the batteries are fully
charged.
All Generation 3 products require the OEM to supply power
to the Electronic Control Unit (ECU).
Detection
There is no detection process specifically for the basic electrical supply; however, failures of this type are generally
detected by the transmission or driver as some other type
of fault code or symptom.
Fallback
There is no fallback for the electrical pretest; however, it
may affect other systems.
TRTS0930
Possible Causes
The pretest can be used for:
• Low batteries
• Starter/Battery connections
• Main power harness to the Transmission
Co
ntrol Unit (TECU)
Additional Tools
• Basic hand tools
• Eaton Test Adapter Kit
• Digital Volt/Ohm meter
• Troubleshooting Guide
• Battery Load tester
• ServiceRanger a PC-based service tool
Electronic
12
© 2016 Eaton. All rights reserved
2016.01.15
TRTS0930
Component Identification
TECU Power Harness
OEM is responsible for overcurrent protection on this circuit.
Electrical Pretest Procedures | Electrical Pretest
2016.01.15
1. 30 AMP
2.
TECU Connector (Vehicle Interface)
Fuse
© 2016 Eaton. All rights reserved
13
Electrical Pretest | Electrical Pretest Procedures
RETRATST TAB ERYP LUS 2
RETRATSE TTABRY M INUS 2
RETRATSE TTABRY M INUS 1
RETRATS TTAB ERY P LUS 1
+-
BATTERY
12 VOLT
+-
BATTERY
12 VOLT
+-
BATTERY
12 VOLT
+-
BATTERY
12 VOLT
RATS OT SREPM UJ LAUD - KNAB REP SEIRETTAB O W T - SKNAB YRETTAB O W T TER
RE W OP 3 NEG .SRIAP YB LELLARAP NI DETCENNO C ERA SEIRETTAB SUPPLI
ED BY
A SULP HTOB( RETRATS OT TSESOLC YRETTAB ND MINUS)
RETRATS ETTABRYM INUS 1
RETRATST TABERYP LUS 1
+-
BATTERY
12 VOLT
+-
BATTERY
12 VOLT
+-
BATTERY
12 VOLT
+-
BATTERY
12 VOLT
AMG
LERAY
ENNO CSID HTIW KNAB REP SEIRETTAB O W T - SKNAB YRETTAB O W T CT
EV DNA BAC ROF TCENNOCSID - SRIAP YB LELLARAP NI DETCENNO C ERA SEIRETTAB HIC
LE START -
PAC TNEM NIATRETNE DNA TROFM OC BAC "EG RAHCSID PEED" SEDIVO RP RIAP DETCENNO CSID ABIL
ITY.
C DNA RETRATS OT TSESOLC TES YRETTAB M O RF DEILPPUS RE W OP 3 NEG OMMONTO CAB POWER
ETTAB UCE 3 NEGR Y MINUS
TAB UCE 3 NEGT E R Y P L US
ETTAB UCE 3 NEGR Y MINUS
RETRATSE TTAB RY M INUS 1
RETRATST TABERYP LUS 1
+-
BATTERY
12 VOLT
+-
BATTERY
12 VOLT
+-
BATTERY
12 VOLT
+-
BATTERY
12 VOLT
IRETTAB RUOF - KNAB YRETTAB ENOE S
RE W OP 3 NEG .LELLARAP NI DETCENNOC ERA SEIRETTAB SUPPLIED FROM
HTOB( .RE W OP BAC HTIW RETRATS OT TSESOLC YRETTABP
L U S AND MINUS)
TAB UCE 3 NEGT E R Y P L U S
ETTAB UCE 3 NEGR Y M INUS
TTAB BACE R Y P L U S
TAB UCE 3 NEGT E RYPLUS
TTAB BAC ERY PLUS
Preferred +12 Volt Connections
TRTS0930
14
© 2016 Eaton. All rights reserved
2016.01.15
TRTS0930
Preferred +12 Volt Connections
Electrical Pretest Procedures | Electrical Pretest
NUS
AB UCE 3 NEG RY MI
B UCE 3 NEG TERYPLUS
TA
ETT
+-
12 VOLT
BATTERY
12 VOLT
BATTERY
+-
12 VOLT
BATTERY
GEN 3 ECU BATTERY PLUS
12 VOLT
BATTERY
NOITUBIRTSID REWOP MODULE
+-
12 VOLT
BATTERY
+-
+-
+-
12 VOLT
BATTERY
+-
12 VOLT
BATTERY
CAB BATTERY PLUS
Starter Battery Plus
+-
12 VOLT
BATTERY
+-
12 VOLT
BATTERY
TIWS TCENNOCSID EVITAGEN YRETTAB - SKNAB YRETTAB OWTC H
DEVICES)
+-
12 VOLT
BATTERY
O L T A G E D R O P
WOL ROF DEZIMITPO HTGNEL DNA EZIS SELBAC .RETRATSV
YRETTAB M INUS
OVER CURRENT
(POWER BUS AND
MODULE
AB RETRATST T E R Y PLUS
DISTRIBUTION
POWER
AB RETRATST T E R YPLUS
TAB RETRATS TERY MINUS
TTAB NO DETCENNOC SUNIM DNA SULP REWOP ,LELLARAP NI DETCENNOC ERA SEIRETTAB ERY CLO OT TSES EHT
EWOP 3 NEG .EDISNI DEROTS ELCIHEV NEHW NWOD REWOP TA DETCENNOCSID ERA SEIRETTAB RSUPPL
D OT NOITCENNOC ELBAC ELCIHEV FO TNIOP TA NOITCENNOC EVITAGEN .RETRATS EHT OT TSESOLC IS
TAB RETRATS TERYMINUS
TTAB ELCIHEVE RY MINUS
IED FROMBATTERY
CONNECT SW ITCH
TAB UCE 3 NEGT E R Y P L U S
ETTAB UCE 3 NEGR Y M I N U S
STARTER
2016.01.15
GEN 3 ECU BATTERY MINUS
STARTER BATTERY CONNECTION
GEN 3 POWER PLUS AND MINUS CONNECTED ON BATTERY CLOSEST TO THE STARTER.
+-
12 VOLT
BATTERY
ONE BATTERY BANK - TWO BATTERIES
BATTERIES ARE CONNECTED IN PARALLEL. GEN 3 POWER SUPPLIED FROM
BATTERY CLOSEST TO STARTER WITH CAB POWER. (BOTH PLUS AND MINUS)
+-
12 VOLT
BATTERY
STARTER BATTERY MINUS
CAB BATTERY PLUS
GEN 3 ECU BATTERY PLUS
STARTER BATTERY PLUS 1
GEN 3 ECU BATTERY MINUS
STARTER BATTERY MINUS 1
© 2016 Eaton. All rights reserved
15
Electrical Pretest | Electrical Pretest Procedures
STARTER BATTERY PLUS
2
STARTER BATTERY MINUS
2
STARTER BATTERY MINUS
1
+ -
BATTERY
12 VOLT
+ -
BATTERY
12 VOLT
+ -
BATTERY
12 VOLT
+ -
BATTERY
12 VOLT
TWO BATTERY BANKS - TWO BATTERIES IN SERIES PER BANK - DUAL JUMPERS TO
STARTER
BATTERIES ARE CONNECTED IN SERIES/PARALLEL BY PAIRS. GEN 3 POWER
SUPPLIED BY BATTERY CLOSEST TO STARTER (BOTH PLUS AND MINUS)
+ -
BATTERY
12 VOLT
+ -
BATTERY
12 VOLT
+ -
BATTERY
12 VOLT
+ -
BATTERY
12 VOLT
MAG
RELAY
TWO BATTERY BANKS - TWO BATTERIES PER BANK WITH DISCONNECT
BATTERIES ARE CONNECTED IN SERIES/PARALLEL BY PAIRS - DISCONNECT FOR CAB AND VEHICLE
START - DISCONNECTED PAIR PROVIDES "DEEP DISCHARGE" CAB COMFORT AND ENTERTAINMENT
CAPABILITY. GEN 3 POWER SUPPLIED FROM BATTERY SET CLOSEST TO STARTER AND COMMON TO
CAB POWER
GEN 3 ECU BATTERY
PLUS
GEN 3 ECU BATTERY
MINUS
STARTER BATTERY MINUS
1
STARTER BATTERY PLUS
1
+ -
BATTERY
12 VOLT
+ -
BATTERY
12 VOLT
+ -
BATTERY
12 VOLT
+ -
BATTERY
12 VOLT
ONE BATTERY BANK - FOUR BATTERIES - ONE CABLE PAIR TO STARTER
BATTERIES ARE CONNECTED IN SERIES/PARALLEL BY PAIRS. GEN 3 POWER
SUPPLIED FROM BATTERY CLOSEST TO STARTER WITH CAB POWER. (BOTH PLUS
AND MINUS)
GEN 3 ECU BATTERY
PLUS
GEN 3 ECU BATTERY
MINUS
CAB BATTERY
PLUS
STARTER BATTERY PLUS
1
STARTER BATTERY MINUS
1
STARTER BATTERY PLU S
1
GEN 3 ECU BATTERY
MINUS
CAB BATTERY
PLUS
GEN 3 ECU BATTERY
PLUS
Preferred +24 Volt Connections
TRTS0930
16
© 2016 Eaton. All rights reserved
2016.01.15
TRTS0930
+-
BATTERY
12 VOLT
+-
BATTERY
12 VOLT
+-
BATTERY
12 VOLT
+-
BATTERY
12 VOLT
TWO BATTERY BANKS - BATTERY NEGATIVE DISCONNECT SWITCH
BATTERIES ARE DISCONNECTED AT POWER DOWN WHEN VEHICLE STORED INSIDE. GEN 3 POWER SUPPLIED FROM BATTERY
CLOSEST TO THE STARTER. NEGATIVE CONNECTION AT POINT OF VEHICLE CABLE CONNECTION TO DISCONNECT SWITCH
BATTERY
MINUS
STARTER BATTERY
PLUS
STARTER BATTERY
MINUS
VEHICLE BATTERY
MINUS
GEN 3 ECU BATTERY
PLUS
GEN 3 ECU BATTERY
MINUS
STARTER BATTERY
MINUS
STARTER BATTERY
PLUS
+-
BATTERY
12 VOLT
+-
BATTERY
12 VOLT
+-
BATTERY
12 VOLT
+-
BATTERY
12 VOLT
POWER DISTRIBUTION MODULE
BATTERIES ARE CONNECTED IN SERIES/PARALLEL, POWER PLUS AND MINUS CONNECTED ON BATTERY CLOSEST TO THE
STARTER. CABLES SIZE AND LENGTH OPTIMIZED FOR LOW VOLTAGE DROP
GEN 3 ECU BATTERY
PLUS
GEN 3 ECU BATTERY
MINUS
POWER
DISTRIBUTION
MODULE
(POWER BUS AND
OVER CURRENT
DEVICES)
STARTER BATTERY
MINUS
STARTER BATTERY
PLUS
STARTER
CAB BATTERY
PLUS
GEN 3 ECU BATTERY
MINUS
GEN 3 ECU BATTERY
PLUS
STARTER BATTERY CONNECTION
GEN 3 POWER PLUS AND MINUS CONNECTED ON BATTERY CLOSEST TO THE STARTER.
Preferred +24 Volt Connections
Electrical Pretest Procedures | Electrical Pretest
© 2016 Eaton. All rights reserved
2016.01.15
17
Electrical Pretest | Electrical Pretest Procedures
TECU Ignition Circuit
TRTS0930
1.
4.
37
13 14
35
1. TECU connector (vehicle interface)
2. 10 AMP only, manual resetting circuit
P fuse
10 AM
3. Ignition Key Switch
J1
35
29 30
23
15 16
7389
1 2
31
24 25
17
breaker OR
2.
32 33
26
27 28
18 19
10611 12
4 5
3.
34
20
38
21
22
36
Note: Run to main power lead that feeds the ignition
bus (OEM responsible for overcurrent protection
on this line)
4. TECU Connector (vehicle interface) front view
From To
J1-35 VIGN
Battery and ignition power and ground to the TECU must
not be switched off during the engine start process.
18
© 2016 Eaton. All rights reserved
2016.01.15
TRTS0930
+ Batter y
10
11
C
D
B
F
G
A
A
F
J
E
G
H
D
C
B
J1
J1939 Low
J1939 High
1.
2.
3.
J1939 Data Link
Electrical Pretest Procedures | Electrical Pretest
1. TECU connector (vehicle interface)
2. J1587 Data Link
3. 9-Way, for transmission diagnostics
J1939 Troubleshooting
1. Check the resistance of the J1939 Data Link.
2. Key off. Measure resistance between the
diagnostic connector
the read
ing. The reading should be 60 ohms of
resistance (between 50 and 70.)
3. Check resistance between Pin C and Pin A and
resistance
readi
between Pin D and Pin A.
ngs should be 10K ohms or greater (open cir-
cuit).
Note: Pin C
= J1939+, Pin D = J1939-, Pin A is a chas-
sis ground
• If an Inactive data link fa
by the TE
on pag
CU, See “Product Diagnostic (PD) Mode
e 11. PDM should be utilized before any fur-
ther steps are taken.
Pin C and Pin D and
ult code is being reported
9-way
record
These two
the
”
2016.01.15
© 2016 Eaton. All rights reserved
19
Electrical Pretest | Electrical Pretest Procedures
+
–
+
–
Batter ies
30 AMP fus e
Tr ans miss ion ECU
4-Pin Diagn os tic Por t
(Located at the left r ear
corn er of the tr ans miss ion .)
4-Pin Diagn os tics Por t
4-way
B - S er vice Bat. +
C - S er vice Bat. A - S er vice Ign ition +
VOLTS
V
COM
A
Batter y Negative Pos t
B
A
D
C
Warn in g! - Do Not Load Tes t at Diagn os tic Por t
Electrical Pretest
TRTS0930
Purpose: Measure battery voltage. Visually inspect
the batteries, inline fuse and power and ground
A
supplies at the batteries.
1. Key off.
2. Remove and clean all battery and batter
conn
ections.
y-to-frame
3. Remove and clean ground supply to engine ECU.
4. Inspect starter/battery and inline 30 amp
er connections for corrosion or damaged con-
hold
fuse
tacts.
5. Measure voltage across
batteries.
• If voltage is 11 to 13 volts on a 12- volt system
22 to 26 on a 24 volt system, refer
or
to OEM
guidelines for battery load test. Repair or
repla
ce batteries as required. Go to Step
B.
Purpose: Verify proper ground path between the
batteries and the transmission harness 4-way diag-
B
nostic connector.
1. Locate diagnostic port on Transmission Harness.
2. Key on.
3. Measure voltage between Pin C and the batter
tive post.
nega
• If voltage is 0.70 volts or less, go to Step
y
C.
20
• If voltage is outside of range, repair or replace
batteries and charging system
as required.
Repeat this step.
© 2016 Eaton. All rights reserved
• If voltage is outside of range, repair battery
ground supply to Transmission Electrical Control Unit (TECU). Repeat test.
2016.01.15
TRTS0930
4-Pin Diagn os tics Por t
4-way
B - Ser vice Bat. +
C - Ser vice Bat. A - Ser vice Ignition +
B
A
D
C
4-Pin Diagn os tic Por t
(Located at the left r ear
corn er of the tr ans miss ion .)
Warning! - Do Not Load Tes t at Diagnostic Port
Electrical Pretest Procedures | Electrical Pretest
Purpose: Measure proper battery voltage at the
C
transmission harness 4-way diagnostic connector.
1. Locate diagnostic port on Transmission Harness.
2. Key on.
3. Measure voltage between Pin B and Pin C.
• If voltage is within 0.6 volts of battery
Step
go to
D.
voltage,
Purpose: Measure proper ignition voltage at the
D
transmission harness 4-way diagnostic connector.
1. Key on.
Warning: Do not load test at the diagnostic port.
2. Measure voltage between Pin A and Pin C.
Warning! - Do Not Load Test at Diagnostic Port
4-Pin Diagn os tics Por t
B
A
D
C
4-way
4-Pin Diagn os tic Por t
(Located at the left rear
corn er of the tr ans miss ion .)
B - S er vice Bat. +
C - S er vice Bat. A - S er vice Ign ition +
• If voltage is within 0.6 volts of battery
test complete.
voltage,
• If voltage is outside of range, Repair battery
power supply to TECU. Fuse may be bl
own.
Repeat test.
• If
voltage is outside of range, repair ignition
power supply to TECU. Fuse may be blown.
Repeat test.
2016.01.15
© 2016 Eaton. All rights reserved
21
Power-Up Sequence Test | Electrical Pretest Procedures
Power-Up Sequence Test
Overview
This test does not relate to any specific fault code, but must
be completed if the self check fails at power-up.
Detection
The TECU checks the program memory every time the key
is turned on.
Fallback
This causes an In-Place fallback while moving and a
self-check failure if it occurs during power-up.
Possible Causes
This fault code can be caused by any of the following:
• Vehicle Harness
• Shift Control Device
• TECU
TRTS0930
22
© 2016 Eaton. All rights reserved
2016.01.15
TRTS0930
4.
VOLUME
CONTROL
SERVICE
SHIFT
Eaton Fu ller
Tr ans miss ions
L
H
D
N
R
1.
2.
3.
Component Identification
Electrical Pretest Procedures | Power-Up Sequence Test
1. Side view of pushbutton shift control
2. Transmission controller 30-way connector
3. Top view of pushbutton shift control
4. Eaton Cobra Lever
2016.01.15
© 2016 Eaton. All rights reserved
23
Power-Up Sequence Test | Electrical Pretest Procedures
Power-Up Sequence Test
TRTS0930
Purpose: Measure battery voltage. Visually inspect
the batteries, inline fuse and power and ground
A
supplies at the batteries.
1. Key off.
2. Remove and clean all battery and batter
conn
ections.
3. Remove and clean ground supply to engine ECU.
4. Inspect starter/battery and
er connections for corrosion or damaged con-
hold
tacts.
5. Measure voltage across
voltage is 11 to 13 volts on a 12-volt
• If
or 22 to
battery load test. Repair or replace batteries as
req
• If voltage is outside of range, repair or replace
batteries and charging system
Repeat this step.
26 on a 24-vo
uired. Go to Step
inline 30-amp fuse
batteries.
lt system, proceed with
B.
y-to- frame
system
as required.
Purpose: Measure proper battery voltage at the
C
transmission harness 4-way diagnostic connector.
1. Locate diagnostic port on Transmission Harness.
2. Key on.
3. Measure voltage between Pin B and Pin C.
Warning: Do not load test at the diagnostic port.
!
• If voltage is within 0.6 volts of battery
to Step
go
• If voltage is outside of range, repair battery
power supply to TECU. Fuse may be blown.
Repeat test.
Purpose: Measure proper ignition voltage at the
D
transmission harness 4-way diagnostic connector.
D.
voltage,
Purpose: Verify proper ground path between the
batteries and the transmission harness 4-way diag-
B
nostic connector.
1. Locate diagnostic port on Transmission Harness.
2. Key on.
3. Measure voltage between Pin C and the batter
ive post.
negat
• If voltage is 0.70 volts or less, go to Step
• If voltage is outside of range, repair battery
ground
supply to TECU. Repeat test.
1. Key on.
2. Measure voltage between Pin A and Pin C.
• If voltage is within 0.6 volts of battery
to Step
go
• If voltage is outside of range, repair Ignition
power supply to ECU. Fuse may be bl
Repeat test.
y
C.
E.
voltage,
own.
24
© 2016 Eaton. All rights reserved
2016.01.15
TRTS0930
Electrical Pretest Procedures | Power-Up Sequence Test
Purpose: Visually identify if the vehicle is equipped
E
with a shift lever or push button.
1. Is vehicle equipped with an Shift Lever?
• If vehicle is not equipped with a Shift Lever,
to Step
F.
• If vehicle is equipped with a Shift Lever, go to
St
K.
ep
Purpose: Visually identify if the push button is an
Eaton built push button or an OEM built J1939
F
push button.
1. Is it an Eaton Push Button or OEM J1939 Shift
Devic
e?
• If an Eaton Push Button Shift Control, go to
G.
Step
• If an OEM J1939 Shift Device, refer to OEM for
troubleshooting procedures.
go
Purpose: Visually observe the Service light during
G
key-on power up.
1. Key on.
2. Observe Service light.
Note: If Service light is flashing, go to
Procedure.
• If Ser
• If Service light never lights, go to Step
• If Service light is on steady, replace Shift Con-
Purpose: Measure the voltage supply at the Shift
H
Control device.
1. Key off.
2. Disconnect Shift Control 30-way connector.
vice light illuminates for 1 second
turns off, test complete.
trol . Go to Step V.
Diagnostics
and
H.
3. Key on.
4. Measure voltage between Pin C1 and
Control 30-way.
Shift
• If voltage is within 1 volt of battery
replace S
• If voltage is outside of range, go to Step I.
hift Control
. Go to Step V.
Pin J3 on the
voltage
2016.01.15
© 2016 Eaton. All rights reserved
25