D-Link DNS-1550-04 User Manual

ShareCenter Pro DNS-1550-04 User Manual

Contents

Chapter 1: Introduction ................................................................................ 5

1.1 About This Manual ........................................................................ 5

1.2 Protocol Support ........................................................................... 6

1.3 Hardware Specific ations ............................................................... 6

1.4 Client Utility OS Support ............................................................... 7

1.5 Browser Support ........................................................................... 7

Chapter 2: Quick Setting-up ........................................................................ 9

2.1 Unpacking the ShareCenter® Pro DNS-1550-04 .......................... 9

2.2 Installing Disk Drives................................................................... 10

2.3 Connecting the Ethernet cable ................................................... 13

2.4 Connecting the Power ................................................................ 13

2.5 Shutting Down the ShareCenter Pro DNS-1550-04 ................... 13

2.6 Setup Wizard .............................................................................. 15

2.7 Replacement of Power Supply Units (PSU) ............................... 18

2.8 Replacement of Control Module ................................................. 19

Chapter 3: WebPAM PROe ......................................................................... 20

3.1 Quick Start .................................................................................. 20

3.2 Dashboard T ab ............................................................................ 22

3.2.1 System Status ................................................................ 22

3.2.2 Event Information ........................................................... 23

3.2.3 Storage Overview........................................................... 23

3.3 Device T ab .................................................................................. 25

3.3.1 Front View ...................................................................... 25

3.3.2 Back View ...................................................................... 26

3.3.3 Component List .............................................................. 27

3.3.4 Physical Dr i ve ................................................................ 30

3.3.5 iSCSI .............................................................................. 31

3.3.6 Network .......................................................................... 33

3.3.7 UPS ................................................................................ 36

3.3.8 External Drive ................................................................. 36

3.4 Storage T ab ................................................................................. 38

3.4.1 Create Disk Array ........................................................... 39

3.4.2 Disk Array Management ................................................. 43

3.4.3 Logical Drive Management ............................................ 44

3.4.4 Spare Drive Management .............................................. 47

3.5 AdminT ool Tab ............................................................................ 49

3.5.1 System settings and clearing statistics .......................... 49

3.5.2 Services ......................................................................... 51

3.5.3 Runtime and NVRAM event logs ................................... 51

3.5.4 Background activity, settings and schedules ................. 54

3.5.5 Firmware updates .......................................................... 60

3.5.6 Performance monitor ..................................................... 61

3.5.7 Restore factory default settings ..................................... 63

3.5.8 Import/Export a system configuration file ....................... 64

3.5.9 LUNMap Management ................................................... 65

3.5.10 Power Option ................................................................. 66

3.5.11 Message Alert ................................................................ 66

3.5.12 Network Security ............................................................ 67

3.6 NAS Tab ...................................................................................... 70

3.6.1 Setup Wizard .................................................................. 70

3.6.2 User account management ............................................ 72

3.6.3 Protocol Control and Setting .......................................... 74

3.6.4 File System Management .............................................. 74

3.6.5 File Sharing Setting ........................................................ 75

3.6.6 Backup ........................................................................... 78

3.6.7 Plug-in Management ...................................................... 85

3.6.8 iSCSI Initiator ................................................................. 86

Chapter 4: ShareCenter® NAVI................................................................... 87

4.1 Working with ShareCenter® NAVI ............................................... 87

4.1.1 Opening the Main Window ............................................. 87

4.1.2 Choosing a ShareCenter® NAVI Language ................... 89

4.1.3 Starting the Advanced Storage Manager ....................... 90

4.1.4 Viewing ShareCenter® NAVI Information ....................... 91

4.1.5 Closing ShareCenter® NAVI ........................................... 93

4.2 Managing Backups ..................................................................... 95

4.2.1 Doing a Backup Now ..................................................... 95

4.2.2 Scheduling a Backup ................................................... 100

4.2.3 Viewing Backup Schedules .......................................... 105

4.2.4 Changing a Scheduled Bac kup .................................... 105

4.2.5 Deleting a Scheduled Backup ...................................... 108

ShareCenter Pro DNS-1550-04 User Manual

4.2.6 Restoring Backed-up Files ........................................... 109

4.2.7 Viewing the Backup Event Log .................................... 112

4.2.8 Saving the Event Log ................................................... 113

4.2.9 Clearing the Event Log ................................................ 115

4.2.10 Setting the Port ............................................................ 116

4.3 Managing Share Folders .......................................................... 117

4.3.1 Opening a Share Folder ............................................... 117

4.3.2 Viewing a List of Share Folders ................................... 118

4.3.3 Mounting a Share Folder /Creating a Network Drive ... 120

4.3.4 Un-mounting a Share Folder /Disconnecting a Network

Drive ............................................................................. 121

4.3.5 Setting up a Share Folder for Time Machine ............... 122

4.4 Making Management Settings .................................................. 124

4.4.1 Configuring a NAS System .......................................... 124

4.4.2 Locating the ShareCenter® Pro DNS-1550-04 ............ 129

4.4.3 Wake-on-LAN ............................................................... 130

4.4.4 Choosing a Default NAS System ................................. 130

4.4.5 Viewing the System Event Log .................................... 131

4.4.6 Viewing a List of Plug-ins ............................................. 134

4.4.7 Viewing Plug-in Versi on Numbers ................................ 134

4.4.8 Enabling and Disabling Plug-ins .................................. 135

4.4.9 Removing Plug-ins ....................................................... 138

4.4.10 Rebooting the ShareCenter® Pro DNS-1550-04 .......... 139

4.4.11 Shutting Down the ShareCenter® Pro DNS-1550-04 ... 141

Chapter 5: Troubleshooting ..................................................................... 143

5.1 WebPAM PROe system event log ............................................ 143

5.2 How to use USB Retrieval to export system information .......... 154

Chapter 6: Warranty .................................................................................. 155

Chapter 7: Tech Support .......................................................................... 162

Chapter 8: Registration ............................................................................ 163

Chapter 1: Introduction

1.1 About This Manual

This Product Manual describes how to setup, use, and maintain the ShareCenter

Pro DNS-1550-04. It also describes how to use:

• ShareCenter

NAVI software that you insta ll and run on your

Windows or Mac

• Advanced Storage Manager WEBPAM PROe software that runs on the ShareCenter

Pro DNS-1550-04 by browser.

This manual includes a full table of contents, chapter task lists, and numerous cross-references to help you find the specific information you are looking for.

Also included are four levels of notices:

Note

A Note Provides helpful information such as hints or alternative ways of doing a task.

Important

An Important calls attention to an essential step or point required to complete a task. Important items include things often missed.

Caution

A Caution informs you of possible equipment damage or loss of data and how to avoid them.

Warning

A Warning notifies you of Probable equipment damage or loss of data, or the possibility of physical injury, and how to avoid them.

ShareCenter Pro User Manual

1.2 Protocol Support

ShareCenter® Pro DNS-1550-04 series supports:

• SMB/CIFS for Microsoft Windows

• NFS for Linux/Unix

• AFP for Mac

• FTP

• WebDAV for the file transform over the Internet

• iSCSI Target model and Initiator model

1.3 Hardware Specificati o ns

Model Name

DNS-1550-04(Dual PSU)

CPU

1.8 GHz

FLASH

256 MB

SDRAM

2GB DDRII

Smart Fan

Yes

Gigabit Ethernet

USB 2.0 Host port

5 (Front x 1/ Back x 4)

Internal HDD Support

3.5" 3 Gb/s SATAII

Hot Plug

Yes

# of Bays

Power Supply

226W*2 (80 PLUS)

Dimension

429(L) x 442(W) x 44(H) mm

( 16.9 x 17.4 x 1.7 inches)

1.4 Client Utility OS Support

The following operating systems support ShareCenter® NAVI:

• Windows

XP 32/64 Bit

• Windows Vista

32/64 Bit

• Windows

Server 2003 32/64 Bit

• Windows

Server 2008 32/64 Bit

• Windows

Server 2008 R2

• Windows

7 32/64 Bit

• Mac OS 10.5 and above

• Mac OS 10.6 XServer

1.5 Browser Support

Choose one of the following browsers to use with WEBPAM PROe:

• Internet Explorer 7 and above

• Firefox 3 and above

• Safari 5 and above

• Google Chrome 8 and above

Warning

The electronic components within the ShareCenter

Pro DNS-1550-04 are sensitive to damage from Electro-Static Discharge (ESD). Observe appropriate precautions at all times when handling the ShareCenter

Pro DNS-1550-04

or its subassemblies.

ShareCenter Pro User Manual

Important

To configure the ShareCenter

Pro DNS-1550-04, you

are advised to install ShareCenter

NAVI. Please refer

to the User Manual.

Warning

The fan contains hazardous moving parts. Keep fingers away.

Caution

RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.

CE:

WARNING

This is a class A Product. In a domestic environment this Product may case radio interference in which case the user may be required to take adequate

measures.

VCCI

BSMI

警告使用者

這是甲類的資訊產品，在居住的環境中使用時，可能會造成射頻干擾，在這種

情況下，使用者會被要求採取某些適當的對策。

Chapter 2: Qu ick Setting-up

2.1 Unpacking the ShareCenter® Pro DNS-1550-04

The ShareCenter® Pro DNS-1550-04 series box contains the following items:

• ShareCenter

Pro DNS-1550-04 Unit

• Quick Installation Guide

• Screws for disk drives

• Ethernet cable

• Power cord

• CD for client utility and reference document

Figure 1. ShareCenter

Pro DNS-1550-04 Front View

Figure 2. ShareCenter

Pro DNS-1550-04 Rear View

USB

Connection

Drive Status LED

One-Touch

Backup Button

Drive Activity LED

Ethernet Port Activity LEDs

PSU Status LEDs

System Status

LED

Power

Button

RJ45 Ethernet Network

Connections

Ethernet Port

Status LEDs

Reset

Button

Power Connections

USB Connections

Ethernet

Port Status LEDs

ShareCenter Pro User Manual

2.2 Installing Disk Drives

Note: It is highly recommended to select enterprise Level HDD to achieve the best data Prot e c tion.

You can populate the ShareCenter

Pro DNS-1550-04 series NAS with SATA 1.5 Gb/s or 3.0 Gb/s disk drives. For optimal performance, install disk drives of the same model and capacity. Your disk drives will become a RAID Volume on the ShareCenter

Pro DNS-1550-04.

To install disk drives:

1. Remove the disk tray from the device by the following steps: a. Slide the latch leftwards. b. Press the button next to the latch. c. Pull the latch out to open the door of disk tray, then you can

pull the disk tray out from the enclosure.

2. Carefully lay the disk drive into the drive tray, so that the screw

holes on the sides of the carrier align with the screw holes in the drive.

3. Insert the screws through the holes in the drive carrier and into the

sides of the disk drive.

․ Only install the countersunk screws supplied with the

ShareCenter

Pro DNS-1550-04.

․ Install four screws per drive. ․ Snug each screw. Be careful not to over-tighten.

ShareCenter Pro User Manual

4. Reinstall the drive tray into the ShareCenter

Pro DNS-1550-04

enclosure.

Tip: Repeat steps 1 through 4 until all of your disk drives are installed.

2.3 Connecting the Ethernet cable

To connect the ShareCenter® Pro DNS-1550-04 to your network:

1. Attach one end of the network cable to the RJ45 network

connection. See Figure 2.

2. Attach the other end of the network cable to your Ethernet hub or

switch.

2.4 Connecting the Power

To power the ShareCenter® Pro DNS-1550-04:

1. Attach the two power cords to the dual power supplies of the

ShareCenter

Pro DNS-1550-04 enclosure and plug the other

ends into the power source. See Figure 2.

2. On the front of the ShareCenter

Pro DNS-1550-04, press the power button. See Figure 1. It takes about a minute to boot the ShareCenter

Pro DNS-1550-04. When fully booted:

․ The System Status LED turns blue. See Figure 1. ․ The buzzer beeps one time.

2.5 Shutting Down the ShareCenter Pro DNS-1550-04

To shut down the ShareCenter® Pro DNS-1550-04, press and hold the power button until the power LED indicator turns red. See Figures 3 and

ShareCenter Pro User Manual

Figure 3. Press and hold the Power button about 5 seconds

Figure 4. System status LED turns red, and then goes dark

To restart the ShareCenter

Pro DNS-1550-04, press the power button

again.

Power Button

System Status

2.6 Setup Wizard

You can quickly set up your DNS-1550-04 system through the WebPAMS PROe Wizard using either the One-Click Setup or using Advanced-Setup.

1. Quick Setup by Setup Wizar d in WebPAM PROe The system’s Wizard in W ebPAM PR O e lets you configure your

disk array(s) easily and quickly. The Wizard will guide you through the required settings step by step. You can choose to configure automatic al l y by using One-Click Setup, or configure manually by using Advance Setup.

2. How to use Automatic Configuration Wizard?

․ Connect to the WebPAM PROe through your browser.

(Following steps below to log in Web-based configuration

manager )

․ 2.1. Start your browser (IE7 or above, FireFox 3 or above,

Google Chrome).

․ 2.2. On the URL address bar, type in the default IP

address

http://192.168.0.32

, The login screen will appear:

․

․ 2.3. Select “Admin” and type default password “password” ․ 2.4. Choose preferred language by clicking the Language

menu.

ShareCenter Pro User Manual

․ Click NAS tab > Wizard.

․ ․ Click the One-Click Setup button. The Automatic

Configuration box displays:

․ The Summary window displays the general information of the

system, including:

․ Computer Name ․ IP Address ․ Storage Type

․ To accept the proposed configuration, click the Submit

button.

If you disagree with the proposed configuration, click the Advanced Setup button to directly specify all parameters for a new disk array , logical drives, and spare drives.

Using Advanced Configuration Wizard

1. Click NAS tab > Wizard.

2. Click the Advanced Setup button. The Advanced Configuration box displays:

3. Complete the required settings in the Network Settings window, including:

․ Computer Name ․ Obtain an IP address automatically ․ IP Address ․ Subnet Mask ․ Default Gateway ․ Primary DNS ․ Secondary DNS

When done, click the Next button.

ShareCenter Pro User Manual

4. Select Storage Type: Data Protection or Maximum Capacity, and then click the Next button.

5. The Summary window displays the general information of the system, including:

․ Computer Name ․ IP Address ․ Storage Type

To accept the proposed configuration, click the Submit button.

2.7 Replacement of Power Suppl y Units (PSU)

The DNS-1550-04 supports two hot-swappable PSUs. You may swap either of the PSUs one at a time if an uninterruptable power supply is in use.

Step 1. Loosen screw (A) on PSU to be replaced. Step 2. Remove the PSU by pulling on the handle. Step 3. Insert the new PSU.

Step 4. Tighten screw (A).

2.8 Replacement of Control Module

When the system controller malfunctions, you may replace the control module as per following steps:

Step 1. Please turn off the system power. Step 2. Loosen screw (A) on the control module. Step 3. Remove the controller by pulling on the handle. Step 4. Insert the new controller. Step 5. Tighten screw (A).

Step 6. Reboot the system.

ShareCenter Pro User Manual

Chapter 3: WebPAM PROe

3.1 Quick Start

The WebPAM PROe is factory-installed on the ShareCenter® Pro DNS-1550-04 system. WebPAM PROe runs in the browser on your PC/Mac. You can access WebPAM PROe by using your brows er.

Browser Support

Choose one of the following bro wser s to use with WebPAM PROe:

• Internet Explorer 7 or above

• Firefox 3 and above

• Safari 5 and above

• Google Chrome

Connecting to WebPAM PROe

To log into WebPAM PROe from your browser:

1. Start your browser.

2. In the URL address bar, type in the IP address of the ShareCenter

Pro

DNS-1550-04. (Default IP Address: 192.168.0.32) The WebPAM PROe login screen displays.

3. The default user name is “administrator” and default password is “password”

(The user name and password are case sensitive).

4. Choose the language you prefer by clicking the Language menu on the login screen.

5. To log out of WebPAM PROe, you can do either of the following:

• Close your browser window.

• Click Logout in the WebPAM PROe Header.

Clicking Logout brings you back to the Login Screen. After logging out, you must enter your user name and password in order to log in again.

Navigating in WebPAM PROe

The five tabs displayed on the screen are the primary navigation tools found in WebP AM PROe. Categories of functions are listed below the icon found on each tab.

Icons for specific functions are listed on each tab. Click the icon/tab to show the functions offered. Click the function's icon to display its information on the screen.

ShareCenter Pro User Manual

3.2 Dashboard Tab

The Dashboard tab is the default screen of WebPAM PROe.

The System Status icon indicates the top-level status of the NAS by displaying:

system is OK

system has errors

3.2.1 System Status

The System Status field displays the status of the NAS components by means of the following icons:

the component is OK the component needs attention the component has failed

To view the status of each component, click the following tab and topic sequence. A status screen will then be displayed:

• Controller (RAID controllers) Device tab > Component List.

• Voltage

Device tab > Component List.

• Temperature (RAID and JBOD enclosures only)

Device tab > Component List.

• PSU (Power supply unit. RAID and JBOD enclosures only .)

Device tab > Component List.

• Cooling Unit (RAID and JBOD enclosures only.)

Device tab > Component List.

• Disk Array

Storage tab > Disk Array.

• Logical Drive

Storage tab > Logical Drive.

• Physical Drive

Device tab > Physical Drive List.

• Spare Drive

Storage tab > Spare Drive.

• File System

NAS tab > File System.

• Firmware

AdminTool tab > Firmware Update.

3.2.2 Event Information

The Event Information field displays six of the most recent Runtime events. Click More to display the AdminTool tab > Runtime Events screen, allowing you to view all Runtime and NVRAM events.

3.2.3 Storage Overview

The Storage Overview field displays the general information of the current storage status, including:

ShareCenter Pro User Manual

• Total Physical Capacity. Display the total storage space of the system.

− Unconfigured – not assigned to a logical dri ve.

− Configured – assigned to a logical drive.

• Device Number. Display the current number of devices in the

system.

3.3 Device Tab

The Device tab displays the status of all devices in the NAS including physical drives, disk arrays, logical drives, power supply units, fans and backplanes.

In the Device tab, you can change settings for the enclosure and physical drives.

3.3.1 Front View

Click Device tab > Front View to view all of the enclosures found in your NAS network. Move your mouse over the drive carrier to display the information of the installed ph ys ical dri ve (as show below), including the device ID, physical capacity, operational status, etc. Click on the drive to bring up the Physical Drive Information, displaying the deta iled inf or mation of the device.

ShareCenter Pro User Manual

Identifying Unconfigured Physical Drives

Click the

Show unconfigured PD(s) box to identify the unconfigured

physical drives in the NAS.

Identifying Physical Drives Assigned to a Disk Array

Click the Highlight Arrays button to identify the physical drives assigned to a disk array.

Click on of the following items in the dropdown menu:

• All DA – all disk arrays

• DA0 (DA1, DA2, etc.) – a specific disk array

• Close – click to close the menu and return to normal view.

The carriers containing drives that do not belong to the chosen disk array will be highlighted.

3.3.2 Back View

Click Device tab > Back View to display the back view of all enclosures in the NAS. Move your mouse over the power supply and I/O units to view the PSU status and the operational status of the devices through the I/O units. Click Show Internal Components to display the virtual view of the internal components (as shown below).

Move your mouse over the component and the related information will be displayed:

• CPU – CPU usage

• Controll er thermometer – temperature of the controller board

• Temperature of the system

• RAM – memory usage

• Enclosure information

3.3.3 Component List

Click Device tab > Component List to display the device ID, operational status, enclosure type, and status description of all enclosures.

• Enclosure

− View: Move your m ous e over the enclos ur e you want and

click the View button to display the enclosure information list.

− Setting: Set the system critical warming/critical temperature.

− Locate: The system will make a buzzing sound.

• Controller

− View: Move your mouse over the controller you want and click

the View button to display the controller information list.

− Setting:

1. Move your mouse over the controller you want and click the Settings button.

2. Make setting changes as required:

− Enter, change or delete the alias in the Alias field

− Enable SMART Log – Check the box to enable or

uncheck to disable

− SMART Polling Interval – Enter a value into the field,

1 to 1440 minutes

− HDD Power Levels

 Level 0: Disabled

ShareCenter Pro User Manual

 Level 1: Park R/W heads  Level 2: Slow down (need to be supported by hard

drive)

 Level 3: Spin down

− Spin Down Type

− Power Sa ving Idl e Time

− Power Sa ving Sta ndby Tim e

− Power Sa ving Sto ppe d Time

− Enable Coercion:

 This feature is designed for fault-tolerant logical

drives (RAID 0, 1, 5, 6, and 10). It is generally recommended to use physical drives of the same size in your disk arrays. When this is not possible, physical drives of different sizes will work but the system must adjust for the size differences by reducing or coercing the capacity of the larger drives to match the smaller ones. You can choose to enable Capacity Coercion and any one of four methods.

 Capacity Coercion also affects a replacement

drive used in a disk array. Normally, when a physical drive fails, the replacement drive must be the same capacity or larger. However, the Capacity Coercion feature permits the installation of a replacement drive that is slightly smaller (within 1 gigabyte) than the remaining working drive. For example, the remaining working drives can be

80.5GB and the replacement drive can be 80.3, since all are rounded down to 80GB. This permits the smaller drive to be used.

 Without Capacity Coercion, the controller will not

permit the use of a replacement physical drive that is slightly smaller than the remaining working drives.

− Coercion Method – Choose a method from the

dropdown menu:  GB Truncate – (Default) Reduce the useful

capacity to the nearest 1,000,000,000 byte boundary.

 10GB Truncate – Reduces the useful capacity to

the nearest 10,000,000,000 byte boundary.

 Group Rounding – Uses an algorithm to

determine how much to truncate. Results in the maximum amount of usable drive capacity.

 Table Rounding – Applies a predefined table to

determine how much to truncate.

− Write Back Cache Flush Interval – Enter a value into

the field, 1 to 12 seconds

− Phydrv Driver Temperature Threshold

− Enclosure Polling Interval

− Adaptive Writeback Cache:

 UPS power good: write bac k  UPS power fail: write through  No UPS: write through

− Host Cache Flushing

− Forced Read Ahead (cache) – Check the box to

enable or uncheck to disable

3. Click the Save button.

• Buzzer

− Click the Sound button to unmute the buzzer; or click the

Mute button to mute the buzzer.

− Click the Settings button to enable or disable the buzzer. To enable the buzzer for the system, select the Enable Buzzer option and click the Save button. To mute the buzzer for all events, you must clear the Enable Buzzer option.

• LED. Move your mouse over the LED and click the Settings button, which allows you to set the LED by selecting :

− Always ON

− Always OFF

− Daily

• Fan. Move your mouse over the Fan and click the Settings button,

which allows you to set the LED by selecting :

ShareCenter Pro User Manual

− Manual

− Automatic

When done, click the Save button.

3.3.4 Physical Drive

Click Device tab > Physical Drive to display the list of physical drives in the NAS. Physical drive information includes:

− ID – ID number of the physical drive

− Status – Green, yellow, and red icons

− Model – Make and model of the drive

− Type – SATA HDD

− Location – Enclosure number and slot number

− Configuration – Array number and sequence number, spare

number, unconfigured, or stale configuration

− Capacity – The capacity of drive

Viewing Physical Drive Information

1. Click Device tab > Physical Drive.

2. Move you mouse over the physical drive you want and click the View button.

Display all Physical drive in f ormation. To locate the physical drive:

1. Click Device tab > Physical Drive.

2. Move your mouse over the physical drive you want and click the

Locate

button.

3. The drive carrier LEDs blink for one minute.

To change the global physical drive settings:

1. Click Device tab > Physical Drive.

2. Click the G lob al Ph ysical Driv e Settings button.

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D-Link DNS-1550-04 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual