Canon MF3010 User Guide

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Important Safety Instructions 5 Important Safety Instructions Installation Power Supply Handling Maintenance and Inspections Consumables Others Installation and Handling Basic Operation Parts and Their Functions Front Side Back Side Interior Paper Cassette Operation Panel and Display Using the Quick Reference Guide Energy Saving Functions (Sleep Mode) How to Operate Menus Setting List Toner Cartridges About the Supplied Toner Cartridge About Replacement Toner Cartridges Handling Toner Cartridges Storing Toner Cartridges Purchasing Consumables Placing Documents Attention (Placing Documents) Loading Paper In the Paper Cassette Attention (Loading Paper) Paper Loading Capacity Paper Loading Orientation Setting a Paper Type Setting the Auto Shutdown Time Initializing Menus Printing the User Data List Upgrading Firmware Locating the Serial Number Specifications Machine Specifications Copy Specifications Printer Specification Scanner Specifications Document Type Supported Document Types Scan Area Paper Supported Paper Types

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Printable Area 76 Copy Basic Copy Operations Registering the Quantity that You Frequently Copy (Up to Twenty-nine Copies) Adjusting the Density Enlarging/Reducing Copy Copying Both Sides of Cards onto One Side (ID Card Copy) Copying Two Documents onto One Sheet (2 on 1 Copy) Selecting Copy Type (Speed Priority/Resolution Priorlty) Emphasizing the Outline of an Image (Sharpness) Print Preparing to Print from Your Computer Setting Up Printer Sharing Printing Fundamentals Printing Configuring the Default Print Settings Viewing the Online Help Printing on Custom Paper Size Registering a Custom Paper Size Canceling Print Selecting and Canceling Jobs Scan Preparing to Use the Scan Functions System Requirements (Scan) Basic Scan Flow Scanning Using the MF Toolbox Scanning an Image Using an Application Scanning Using the WIA Driver (Windows XP/Windows Vista/Windows 7 Only) Attention (WIA Driver) [New Scan] Dialog Box Using the MF Toolbox Combining Multiple Documents into One PDF File Using the ScanGear MF Using Simple Mode Using Advanced Mode Defining a Scan Area (Cropping Frame) Setting Resolution Troubleshooting Clearing Jams Removing Jammed Paper Troubleshooting Paper Feeding Problems Cannot Print, or the Images on Printouts are Spotted or Distorted Copying Problems The Copy Output is Hardly Readable and Copied Poorly Printing Problems Cannot Print Documents from a Computer Scanning Problems Cannot Scan a Document

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Installation and Uninstallation Problems 171 Miscellaneous Problems Printing Results are Not Good Paper Curls Paper Creases Printing is Uneven White Specks or Spots Appear on the Printout The Toner does Not Flow Well into the Paper Vertical Streaks Appear on the Output Toner Smudges and Spatters Appear around Text and Images The Printout is Too Dark Printed Bar Codes Cannot be Scanned Images may be partially cut off on the output Uninstalling the Software When a Service Error Has Occurred When a Problem cannot be Resolved Maintenance Cleaning the Machine Cleaning the Exterior Cleaning the Inside of the Machine Cleaning the Fixing Unit Cleaning the Platen Glass Attention (Cleaning the Machine) Replacing Toner Cartridges Before Replacing the Toner Cartridge Replacing the Toner Cartridge Attention (Replacing the Toner Cartridge) Special Mode Relocating the Machine Attention (Relocating the Machine) Appendix Basic Windows Operations Disclaimers Copyright Trademarks Contact Us Using the e-Manual How to Use the e-Manual System Requirements Installing the e-Manual Uninstalling the e-Manual Screen Layout of the e-Manual Top Page Topic Page Contents Page Search Method Viewing the e-Manual

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Important Safety Instructions

Please read these "Important Safety Instructions" thoroughly before using the machine.

These instructions are intended to prevent injuries to you and other persons as well as equipment damage. Failure to follow these instructions could result in serious personal injury, product damage, or improper operation.

Please follow the instructions in this manual.

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Important Safety Instructions

Please read the following safety warnings and precautions before using the machine.

"Installation" "Power Supply" "Handling" "Maintenance and Inspections" "Consumables" "Others"

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Installation

Do not install the machine in a location near alcohol, paint thinner, or other flammable substances. If flammable substances come into contact with electrical parts inside the machine, this may result in a fire or electrical shock.

Do not place the following items on the machine.

Necklaces and other metal objects Cups, vases, flowerpots, and other containers filled with water or liquids

If these items come into contact with a high-voltage area inside the machine, this may result in a fire or electrical shock. If these items are dropped or spilled inside the machine, immediately turn off the power switches of the machine and computer (1) and disconnect the interface cable if it is connected (2). Then, unplug the power plug from the AC power outlet (3) and contact your local authorized Canon dealer.

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WARNING

CAUTION

Do not install the machine in unstable locations, such as on unsteady platforms or inclined floors, or in locations subject to excessive vibrations, as this may cause the machine to fall or tip over, resulting in personal injury.

The ventilation slots are provided for proper ventilation of working parts inside the machine. Never place the machine on a soft surface, such as a bed, sofa, or rug. Blocking the slots can cause the machine to overheat, resulting in a fire.

Do not install the machine in the following locations, as this may result in a fire or electrical shock.

A damp or dusty location A location exposed to smoke and steam, such as near a cookery or humidifier A location exposed to rain or snow A location near a water faucet or water A location exposed to direct sunlight A location subject to high temperatures A location near open flames

When installing the machine, gently lower the machine to the installation site so as not to catch your hands between the machine and the floor or between the machine and other equipment, as this may result in personal injury.

When connecting the interface cable, connect it properly by following the instructions in this manual. If not connected properly, this may result in malfunction or electrical shock.

When moving the machine, follow the instructions in this manual to hold it correctly. Failure to do so may cause you

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to drop the machine, resulting in personal injury.

"Relocating the Machine "

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Power Supply

Do not damage or modify the power cord. Also, do not place heavy objects on the power cord or pull on or excessively bend it. This can cause electrical damage, resulting in fire or electrical shock.

Keep the power cord away from all heat sources. Failure to do so can cause the power cord insulation to melt, resulting in a fire or electrical shock.

The power cord should not be taut, as this may lead to a loose connection and cause overheating, which could result in a fire.

The power cord may become damaged if it is stepped on, fixed with staples, or if heavy objects are placed on it. Continued use of a damaged power cord can lead to an accident, such as a fire or electrical shock.

Do not plug or unplug the power plug with wet hands, as this can result in electrical shock.

Do not plug the power cord into a multiplug power strip, as this can result in a fire or electrical shock.

Do not bundle up or tie up the power cord in a knot, as this can result in a fire or electrical shock.

Insert the power plug completely into the AC power outlet. Failure to do so can result in a fire or electrical shock.

If excessive stress is applied to the connection part of the power cord, it may damage the power cord or the wires inside the machine may be disconnected. This could result in a fire. Avoid the following situations:

Connecting and disconnecting the power cord frequently. Tripping over the power cord. The power cord is bent near the connection part, and continuous stress is being applied to the power outlet or the

connection part. Applying a shock to the power connector.

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WARNING

Do not use power cords other than the one provided, as this can result in a fire or electrical shock.

As a general rule, do not use extension cords. Using an extension cord may result in a fire or electrical shock.

Remove the power plug from the AC power outlet and refrain from using the machine during a thunder storm. Lightning can result in a fire, electrical shock or malfunction.

CAUTION

Do not use a power supply voltage other than that listed herein, as this may result in a fire or electrical shock.

Always grasp the power plug when unplugging the power plug. Do not pull on the power cord, as this may expose the core wire of the power cord or damage the cord insulation, causing electricity to leak, resulting in a fire or electrical shock.

Leave sufficient space around the power plug so that it can be unplugged easily. If objects are placed around the power plug, you may be unable to unplug it in an emergency.

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Handling

Do not disassemble or modify the machine. There are high-temperature and high-voltage components inside the machine which may result in a fire or electrical shock.

Electrical equipment can be hazardous if not used properly. Do not allow children to touch the power cord, cables, internal gears, or electrical parts.

If the machine makes an unusual noise or emits smoke, heat, or an unusual smell, immediately turn off the power switches of the machine and computer and disconnect the interface cable if it is connected. Then, unplug the power plug from the AC power outlet and contact your local authorized Canon dealer. Continued use can result in a fire or electrical shock.

Do not use flammable sprays near the machine. If flammable substances come into contact with electrical parts inside the machine, this may result in a fire or electrical shock.

Always turn off the power switches of the machine and computer, and then unplug the power plug and interface cables before moving the machine. Failure to do so can damage the cables or cords, resulting in a fire or electrical shock.

Confirm that the power plug or power connector is inserted completely after moving the machine. Failure to do so can result in an overheating and fire.

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WARNING

Do not drop paper clips, staples, or other metal objects inside the machine. Also, do not spill water, liquids, or other flammable substances (alcohol, benzene, paint thinner, etc.) inside the machine. If these items come into contact with a high-voltage area inside the machine, this may result in a fire or electrical shock. If these items are dropped or spilled inside the machine, immediately turn off the power switches of the machine and computer and disconnect the interface cable if it is connected. Then, unplug the power plug from the AC power outlet and contact your local authorized Canon dealer.

When plugging or unplugging a USB cable when the power plug is plugged into an AC power outlet, do not touch the metal part of the connector, as this can result in electrical shock.

CAUTION

Do not place heavy objects on the machine. The object or the machine may fall, resulting in personal injury.

Turn off the power switch when the machine will not be used for a long period of time, such as overnight. Turn off the machine and unplug the power plug if the machine will not be used for an extended period of time, such as for several days.

Open or close covers and install or remove cassettes gently and carefully. Be careful not to hurt your fingers.

Keep your hands and clothing away from the roller in the output area. Even if the machine is not printing, the roller may suddenly rotate and catch your hands or clothing, resulting in personal injury.

The output slot is hot during and immediately after printing. Do not touch the area surrounding the output slot, as this may result in burns.

Printed paper may be hot immediately after being output. Be careful when removing the paper and aligning the removed paper, especially after continuous printing. Failure to do so may result in burns.

When performing copy with a thick book placed on the platen glass, do not press the platen glass forcefully. This may damage the platen glass and cause personal injury.

Be careful not to drop a heavy object, such as a dictionary, on the platen glass. This may damage the platen glass and cause personal injury.

Close the platen glass gently so as not to catch your hand. This may result in personal injury.

The laser beam can be harmful to the human body. The laser beam is confined in the laser scanner unit by a cover, so there is no danger of the laser beam escaping during normal machine operation. Read the following

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remarks and instructions for safety.

Never open covers other than those indicated in this manual. Do not remove the caution label attached to the cover of the laser scanner unit.

If the laser beam should escape and enter your eyes, exposure may cause damage to your eyes.

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Maintenance and Inspections

When cleaning the machine, turn off the machine and computer, and unplug the interface cables and power plug. Failure to do so can result in a fire or electrical shock.

Unplug the power plug from the AC power outlet periodically and clean the area around the base of the power plug's metal pins and the AC power outlet with a dry cloth to remove all dust and grime. In damp, dusty, or smoky locations, dust can build up around the power plug and become damp, which can cause a short circuit, resulting in a fire.

Clean the machine with a well wrung out cloth dampened with water or mild detergent diluted with water. Do not use alcohol, benzene, paint thinner, or other flammable substances. If flammable substances come into contact with electrical parts inside the machine, this may result in a fire or electrical shock.

Some areas inside the machine are subject to high voltage. When removing jammed paper or when inspecting inside of the machine, be careful not to allow necklaces, bracelets, or other metal objects to touch the inside of the machine, as this can result in burns or electrical shock.

Do not dispose of used toner cartridges in open flames. This may cause the toner remaining inside the cartridges to ignite, resulting in burns or fire.

If you accidentally spill or scatter toner, carefully gather the toner particles together or wipe them up with a soft, damp cloth in a way that prevents inhalation. Never use a vacuum cleaner that does not have safeguards against dust explosions to clean up spilled toner. Doing so may cause a malfunction in the vacuum cleaner, or result in a dust explosion due to static discharge.

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WARNING

Confirm that the power plug or power connector is inserted completely after cleaning the machine. Failure to do so can result in an overheating and fire.

Check the power cord and plug regularly. The following conditions may result in fire, so please contact your local authorized Canon dealer or the Canon help line.

There are burn marks on the power plug. The blade on the power plug is deformed or broken. The power is turned OFF or ON when bending the power cord. The coating of the power cord is damaged, cracked, or dented. A part of the power cord becomes hot.

Check regularly that the power cord and plug are not handled in the following manner. Failure to do so can result in a fire or electrical shock.

The power connector is loosened. Stress is being applied to the power cord by a heavy object or by fixing it with staples. The power plug is loosened. The power cord is tied in a bundle. A part of the power cord is put in an aisle. The power cord is put in front of the heating appliance.

CAUTION

The fixing unit and its surroundings inside the machine become hot during use. When removing jammed paper or when inspecting the inside of the machine, do not touch the fixing unit and its surroundings, as this may result in burns.

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When removing jammed paper or when inspecting the inside of the machine, do not expose yourself to the heat emitted from the fixing unit and its surroundings for a prolonged period of time. Doing so may result in low temperature burns, even though you did not touch the fixing unit and its surroundings directly, as this may result in burns.

If paper is jammed, remove the jammed paper so that any pieces of paper do not remain inside the machine. Also, do not put your hand in an area other than indicated areas, as this may result in personal injuries or burns.

When removing jammed paper or replacing a toner cartridge, be careful not to get any toner on your hands or clothing, as this will dirty your hands or clothing. If toner gets on your hands or clothing, wash them immediately with cold water. Washing with warm water sets the toner, making it impossible to remove the toner stains.

When removing jammed paper, be careful not to allow the toner on the paper to scatter. The toner may get into your eyes or mouth. If toner gets into your eyes or mouth, wash them immediately with cold water and consult a physician.

When loading paper or removing jammed paper, be careful not to cut your hands with the edges of the paper.

When removing a toner cartridge, remove the toner cartridge carefully so as to prevent the toner from scattering and getting into your eyes or mouth. If toner gets into your eyes or mouth, wash them immediately with cold water and consult a physician.

Do not attempt to disassemble the toner cartridge. The toner may scatter and get into your eyes or mouth. If toner gets into your eyes or mouth, wash them immediately with cold water and consult a physician.

If toner leaks from the toner cartridge, be careful not to inhale the toner or allow it to come into direct contact with your skin. If the toner comes into contact with your skin, wash with soap. If the skin becomes irritated or you inhale the toner, consult a physician immediately.

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Consumables

Do not dispose of used toner cartridges in open flames. This may cause the toner to ignite, resulting in burns or fire.

Do not store toner cartridges or paper in a location exposed to open flames. This may cause the toner or paper to ignite, resulting in burns or fire.

When disposing of a toner cartridge, place the toner cartridge into a bag to prevent the toner from scattering, and then dispose of the toner cartridge according to local regulations.

Keep the toner cartridges and other consumables out of the reach of small children. If the toner or other parts are ingested, consult a physician immediately.

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WARNING

CAUTION

Do not pull out the sealing tape forcefully or stop at midpoint, as this may cause toner to spill out. If toner gets into your eyes or mouth, wash them immediately with cold water and consult a physician.

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Others

WARNING

If you are using a cardiac pacemaker

This machine generates a low level magnetic field. If you use a cardiac pacemaker and feel abnormalities, please move away from this machine and consult your physician immediately.

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Installation and Handling

To make sure safe and trouble-free operation, the following installation requirements must be observed.

Read the instructions carefully before installing the machine.

Temperature and Humidity Conditions Power Supply Requirements Installation Requirements Installation Space Maintenance and Inspections Customer Support

IMPORTANT

Important Safety Instructions

Be sure to read "Important Safety Instructions" before installing the machine.

Temperature and Humidity Conditions

Temperature range: 10 to 30°C Humidity range: 20 to 80 % RH (no condensation)

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IMPORTANT

Protecting the machine from condensation

Allow the machine to adjust to the installation environment (room temperature and humidity) for at least two hours before using, to prevent condensation from forming inside the machine when:

the installation location is warmed up too rapidly. the machine has been moved to a hot, humid location from a cool, dry location.

If water droplets (condensation) form inside the machine, this may result in paper jams or poor print quality.

To use an ultrasonic humidifier

We recommend that purified or impurity-free water be used when using an ultrasonic humidifier. The use of tap water or well water may result in contamination by impurities in the air, as well as print quality degradation due to water trapped inside the machine.

Power Supply Requirements

220 to 240 V, 50/60 Hz

IMPORTANT

Precautions when connecting the power cord

Do not connect the machine to an uninterruptible power source.

Make sure to plug an AC power plug into the AC outlet. Do not use the other sockets of the AC outlet.

Do not plug the power plug into the auxiliary outlet on a computer. Do not connect the machine and any of the following devices to the same AC outlet.

Copy machine Air conditioner Shredder Equipment that consumes a large amount of electricity Equipment that generates electrical noise

Wait for at least five seconds to plug the power cord into the outlet again after the cord has been unplugged.

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Miscellaneous precautions

The maximum power consumption of the machine is 960 W or less.

Electrical noise or a dramatic voltage drop may result in improper operation and irretrievable data loss.

Installation Requirements

A location that has sufficient free space A location that has good ventilation A location that has a flat, even surface A location that can withstand the weight of the machine

IMPORTANT

Do not install the machine at the following locations, as this may result in product damage.

A location subject to dramatic temperature and humidity changes

A location subject to condensation

A poorly ventilated location (If you perform high-volume printing for an extended period of time using the machine placed in a poorly ventilated room, you may be exposed to ozone and odors generated by the machine, as well as chemical particles released during printing. It is highly important that proper ventilation be assured at the installation location.)

A location near equipment that generates magnetic or electromagnetic waves

A laboratory or location where chemical reactions occur

A location exposed to salt air, corrosive gases, or toxic gases

A location where the floor is covered with a carpet or floor mat, to cause the machine to slide easily over or sink into the carpet or mat from its weight

Installation Space

Required installation space

Maintenance and Inspections

IMPORTANT

Follow the instructions written on the caution label attached to this machine.

Avoid shaking or applying a shock to the machine.

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To prevent a paper jam, do not turn the power ON/OFF, open/close the operation panel or rear cover, and load/unload paper in the middle of printing operation.

Be sure to remove the toner cartridges from the machine when moving the machine.

To avoid exposing the toner cartridge to light, place it in the protective bag that comes with the machine or wrap it in a thick cloth.

Clean the machine regularly. If the machine becomes dusty, it may lead to improper operation.

The repair parts and toner cartridge for use with the machine will be available for at least seven (7) years after this machine model has been discontinued.

Customer Support

The machine is designed to make sure safe use and be maintenance-free. If a problem occurs during operation, see "Troubleshooting." When the problem cannot be resolved after referring to the appropriate trouble shooting section, contact your local authorized Canon dealer or the Canon help line.

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Basic Operation

This chapter describes the features and useful functions of the machine. The following sections give a brief overview of the machine and instructions on how to use the machine efficiently. Read these sections thoroughly before using the machine.

Learning about parts of the machine

Learning about energy saving functions (sleep functions)

See "Parts and Their Functions."

See "Energy Saving Functions (Sleep Mode)."

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Navigating the Menu

Checking the details of the toner cartridges

Placing documents See "Placing Documents."

Loading paper See "Loading Paper."

Setting the paper type

Setting the auto shutdown time

Restoring the setup menus to the default value

To check menu settings

Checking the counter

Learning about firmware upgrades

See "How to Operate Menus."

See "Toner Cartridges."

See "Setting a Paper Type."

See "Setting the Auto Shutdown Time."

See "Initializing Menus."

See "Printing the User Data List ."

See "Upgrading Firmware."

Locating the serial number

See "Locating the Serial Number."

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Parts and Their Functions

This section describes the parts of the machine and their functions.

"Front Side" "Back Side" "Interior" "Paper Cassette" "Operation Panel and Display"

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Front Side

(1) Platen Glass Cover

Protects the platen glass.

(2) Output Tray Extension

Extend this tray to load large size documents.

(3) Lift Handles

Hold this handles to lift or transport the machine.

(4) Power Switch

Used to switch the machine ON or OFF.

(5) Platen Glass

Load paper.

(6) Operation Panel

Used to control the machine.

"Operation Panel and Display"

(7) Paper Stopper

Prevents paper from falling from the output tray.

(8) Paper Cassette

Load the paper.

"Paper Cassette"

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Back Side

(1) Rating Label

The current value indicated in this rating label shows the average power current consumption.

(2) USB Port

Connect the USB cable.

(3) Power Socket

Connect the power cord.

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Interior

(1) Scanning Platform

Open this cover to replace the toner cartridge or clear paper jams.

(2) Toner Cover

Open this cover to replace the toner cartridge or clear paper jams.

(3) Toner Guides

Used to insert the toner cartridge so that the protrusion on the side of the toner cartridge fits into these guides.

(4) Transfer Roller

Used to transfer toner onto paper.

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Paper Cassette

(1) Paper Guides

Adjust these guides to fit the document.

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Operation Panel and Display

Operation Panel Viewing the Display

Operation Panel

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NOTE

When [

A service error is occurring.

"When a Service Error Has Occurred"

], [ ], and [ ] are on at a time

Viewing the Display

Copy settings, menu setting items, or setting values are displayed.

"Setting List"

Also, they are displayed according to the printer status as follows.

Display Status

Printing Printing the User Data List Cleaning Updating the firmware Scanning

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Cancellation is processing after the [ ] key was pressed.

Sleep state

"Energy Saving Functions (Sleep Mode)"

The toner cover is open.

A service error has occurred.

"When a Service Error Has Occurred"

Resetting the settings Setting value limit display

(For each copy setting, the display turns off when an attempt is made to exceed the upper or lower setting limits by pressing the [ + ] or [ - ] keys.)

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Using the Quick Reference Guide

Place this guide near the printer for effective usage.

Front side (operating instruction page)

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(1) Description of Various Copy

"Basic Copy Operations" "Adjusting the Density" "Enlarging/Reducing Copy" "Copying Both Sides of Cards onto One Side (ID Card Copy)" "Copying Two Documents onto One Sheet (2 on 1 Copy)"

(2) Quantity Settings

If you frequently copy with the fixed quantity, see "Registering the Quantity that You Frequently Copy (Up to Twenty-

nine Copies)."

(3) Operating Procedures

Follow the procedure in numerical order. For details on the setting values for each setting, see "Setting List."

Reverse side (paper jams and troubleshooting page)

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(1) If a Paper Jam Has Occurred

"Removing Jammed Paper"

(2)

A : Cover Open

"How to Operate Menus"

B : Service Error

"When a Service Error Has Occurred"

(3) No Paper

"Loading Paper"

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Energy Saving Functions (Sleep Mode)

A function is provided that transitions the printer into an energy saving mode with low power consumption (sleep function) when it is not used for a set period of time. After 5 minutes* has elapsed during which time data is not received from the computer and there are no changes to the printer, it transitions into the sleep mode.

You cannot change the transition time.

IMPORTANT

Power consumption when the printer is turned OFF

Even when the printer is turned OFF a tiny amount of power is still being consumed while the printer is plugged into an AC power outlet. In order to eliminate power consumption completely, unplug the power cord from the AC power outlet.

When entering the sleep mode

All indicators turn off and the display shows " - ".

Situations where the machine does not enter the sleep mode

When the machine is in operation When data remains in the memory When an error, such as open cover, occurs in the printer When the machine is operating such as adjusting and cleaning When a paper jam occurs in the machine When it updates the firmware

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The machine resumes from the sleep mode

When any key on the printer's operation panel is pressed When a print job is sent from a computer, and printing starts When USB cables are connected

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How to Operate Menus

This section describes haw to operate or set up the menu.

To cancel operations

Press [

It cancels operations without saving the settings and returns to a status where normal operation is possible.

], and then press [ ] (Menu setting key).

Operating results Operating procedures

Press [ ] (Menu setting key), and then start the menu operation.

When the menu is operating, the menu indicator blinks.

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Press [ ]or [ ], select the items which you want to set.

Letters showing menu items are displayed on the display.

"Setting List"

Press [ ], set the menu to be able to change

the settings.

To return to the previous screen, press [ ].

Press [ ]or [ ], change the setting values.

Press [ ], confirm the setting.

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