Brother MFC-9140CDN, MFC-9330CDW, MFC-9340CDW Basic User Guide

Download

Basic User’s Guide

MFC-9140CDN MFC-9330CDW MFC-9340CDW

Not all models are available in all countries.

Version 0

UK/IRE

If you need to contact customer service

Complete the following information for future reference:

Model Number:

MFC-9140CDN / MFC-9330CDW / MFC-9340CDW

(Circle your model number)

Serial Number: Date of Purchase: Place of P urchase:

The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

http://www.brother.com/registration/

User’s Guides and where do I find them?

Which Gui de? What’s in it? Where is it?

Product Safety Guide

Quick Setup Guide Follow the instructions for setting up your

Basic User's Guide Learn the basic Fax, Copy, Scan and Di rect

Advanced User's Guide

Software User's Guide

Read this Guid e fir st . R e ad th e Sa fety Instruct ions before you set up you r machine. See this Guide for trademarks and legal limitations.

machine and installing the drivers and software for the operating system and connection ty pe you are using.

Print operations and how to replace consumable s. See t roubleshooting tips.

Learn more advanced operations: Fax, Copy, securi ty f eatur es, pr inti ng reports a nd performing r outine maintenance.

Follow these instructions for Printi ng, Scanning, Network Scanning, Remote Setup, PC-Fax, and using the Brother ControlCenter utility.

Printed / In the box

Printed / In the box For

Czech Republic, Hungary, Republic of Bulgaria , Republic of Poland, Romania, Slovak Republic : PDF file / CD-ROM / In the box

PDF fil e / CD-RO M / In the b o x

HTML file / CD-ROM / In the box

Network User's Guide

Wi-Fi Direct™ Guide

(MFC-9330CDW and MFC-9340CDW)

Google Cloud Print Guide

Mobile Print/Scan Guide for Brother iPrint&Scan

This Guide provi des useful information about wired and wireless network settings and security settings using the Brother machine. You can also find supported protocol in for m ation for your machine and detailed troubleshooting tips.

This Guide provides details on how to configure and use your Brother m achine for wireless printing directly from a mobile device supporting the Wi-Fi Direct™ standard.

This Guide provides details on how to configure your Bro ther mach ine to a Googl e account and use Goog le Cl oud Pri nt services for pri nting over the Internet .

This Guide provi des useful information about printing from your mobile device and scanning f rom y our Br other machi ne to your mobile device when connected on a Wi-Fi network.

PDF fil e / CD-RO M / In the b o x

PDF fil e / Broth e r Solu tions

Center

PDF fil e / Broth e r Solu tions

Center

PDF fil e / Broth e r Solu tions

Center

Which Guide? What’s in it? Where is it?

Web Connect Guide This Guide provides details about how to

configure and use your Brother machine to scan, load and view images and files on certain website s t hat pr ovide the se serv ices.

AirPrint Guide This Guide provides information for using

AirPrint to print from OS X v10.7.x, 10.8.x and your iPhone, iPod touch, iPad, or other iOS device to y our Brother machine without installing a pri nter driver.

Visit us at http://solutions.brother.com/.

PDF file / Brother Solutions

Center

PDF file / Brother Solutions

Center

(Basic User’s Guide)

1 General information 1

Using the documenta tion..... .......... ......... ................................. .......... ......... .......... .1

Symbols and conventions used in the documentation ....................................1

Accessing Brother Utilities (Windows Accessing the Advanced User’s Guide, Software User’s Guide and

Network User’s Guide .........................................................................................3

Viewing Documentation........... ......... ................................. .......... ......... .......... .3

How to access the User’s Guides for Advanced Feat ures ................ ......... .......... .5

Accessing Brother Support (Windows

Accessing Brother Support (Macintosh)................................................................6

Control panel overview.......................................................................................... 8

Touchscre en LCD............................................................................. ......... ....10

Setting the Ready screen ..............................................................................13

Basic Operati o n s............................................................. ......... .......... ......... ..14

Shortcut Settings.................................................................................................15

Adding Copy Shortcuts....... ......... .......... ................................. .......... ......... ....15

Adding Fax Shortcu ts ................ .......... ......... .......... ................................. ......15

Adding Scan Shortcuts..................... .......... ................ .......... ......... .......... ......16

Adding Web Connect Shortcuts ....................................................................18

Changing Shortcuts....................................................................................... 19

Editing Shortcut Names.................................................................................19

Deleting Sho r tcu ts ................ .......... ......... .......... ................ .......... ......... .........19

Recalling Shortcuts........................................................................................19

Volume settings................................................................................................... 20

Ring volume............... ......... .................................................................. .........20

Beeper volume ..............................................................................................20

Speaker volume.............................................................................................20

8)...... .......... ......... .......... ...........................2

)................................................................6

2 Loading paper 21

Loading paper and print media............................................................................21

Loading paper in the paper tray.....................................................................21

Loading paper in the manual feed slot ..........................................................23

Unscannable and unprintable areas..............................................................27

Paper settings......................................................................................................28

Paper Size.....................................................................................................28

Paper Type.................................................................................................... 28

Acceptable paper and other print media ..............................................................29

Recommended paper and print media ..........................................................29

Type and size of paper................ .......... ......... ...............................................29

Handling and using special paper .................................................................31

3 Loading do cuments 34

How to load documents.......................................................................................34

Using the automatic document feeder (ADF) ................................................ 34

Using the scanner g lass............ .......... ..........................................................35

iii

4 Sending a fax 36

How to send a fax................................................................................................36

Stop faxing.....................................................................................................37

Faxing Letter size documents from the scanner glass ..................................37

Cancelling a fax in process............................................................................37

Transmission Verification Report ................................................................... 38

5 Receiving a fax 39

Receive modes.................................................................................................... 39

Choosing the receive mode...........................................................................39

Using receive modes...........................................................................................41

Fax Only........................................................................................................41

Fax/Tel...........................................................................................................41

Manual...........................................................................................................41

External TA D..... ......... .......... .................................................................. .......41

Receive Mode settings ........................................................................................42

Ring Delay..................................................................................................... 42

F/T Ring Time (Fax /Te lmode only).................... .......... .................................42

Fax Detect.....................................................................................................43

Fax Preview (Black and White only)....................................................................44

How to preview a received fax.......................................................................44

Turning off Fax Pr e view................... .................................................. .......... ..46

6 Using PC-FAX 47

How to use PC-FAX.............................................................................................47

PC-Fax Receive (For Windows

PC-FAX Send......................... ................. ................ .......... ................ ............48

only)..........................................................47

7 Telephone and external devices 49

Telephone line services.......................................................................................49

Setting the telephone line type ......................................................................49

Connecting an external TAD ...............................................................................50

Connections...................................................................................................50

Recording an outgoing message (OGM).......................................................51

Multi-line connections (PBX) .........................................................................51

External and extension telephones......................................................................51

Connecting an external or extension telephone ............................................51

Operation from external or extension telephones..........................................52

For Fax/Tel mode only .. .................................................................................52

Using extension telephones (U.K. only) ........................................................52

Using a non-Brother cordless external handset ............................................53

Using Remote Codes ....................................................................................53

8 Dialling and storing numbers 55

How to dial.................... .......... .................................................................. ......... ..55

Manual dialling...............................................................................................55

Dialing from the Address Book...................................................................... 55

Fax redial........... .......... ......... .................................. ......... ......... .......... ...........55

Storing numbers..................................................................................................56

Storing a pause .............................................................................................56

Storing Address Book numbers.....................................................................56

Changing Address Book names or numbers.................................................57

9 Making copies 5 8

How to copy............. .......... ......... .......... ................ .......... ......... .......... ..................58

Stop copying................................ .......... ......... .......... ................................. ....58

Copy preset settings......................................................................................58

Copy Options.................................................................................................59

10 Printing data from a USB Flash memory drive or digital camera

supporting mass storage (For MFC-9330CDW and MFC-9340CDW) 60

Creating a PRN fil e for dir e ct printing................... .......... ................................. ....60

Printing data directly from the USB Flash memory drive or digital camera

supporting mass storage ..................................................................................61

Changing the default settings for direct print.................................................63

11 How to print from a computer 64

Printing a document.............................................................................................64

12 How to scan to a computer 65

Before scannin g..... .......... ......... .................................................................. .........65

Scanning a document as a PDF file using ControlCenter4 (Window s

How to scan a document as a PDF file using the Touchscreen ..........................68

).............66

A Routine maintenance 70

Replacing th e cons u mab le items................ .......... ...............................................70

Replacing the toner cartridges. ......................................................................74

Replacing the drum units...............................................................................81

Replacing the belt unit...................................................................................87

Replacing the waste toner box ......................................................................91

Cleaning and Checking the machine................................................................... 96

Cleaning the outside of the machine.............................................................97

Cleaning the LED heads . ...............................................................................98

Cleaning the scanner glass ...........................................................................99

Cleaning th e cor o n a wi re s........ .......... .........................................................100

Cleaning the drum unit ................................................................................103

Cleaning th e pape r p ick-up rollers........... ....................................................109

Calibration ................................................................................................... 110

Auto Registration.........................................................................................111

Frequency (Co l ourCorrection )........ .......... ................................. .......... .......112

B Troubleshooting 113

Identifying your problem ....................................................................................113

Error and maintenance messages.....................................................................115

Transferring your faxes or Fax Journ a l re p ort.............................................123

Document Jams........... .......... ......... .......... ................................. ......... .......... .....125

Document is jammed in the top of the ADF unit..........................................125

Document is jammed under the document cover ........................................125

Removing small documents jammed in the ADF.........................................126

Document is jammed at the output tray.......................................................126

Paper Jams........................................................................................................ 127

Paper is jammed in the manual feed slot ....................................................127

Paper is jammed in the paper tray...............................................................127

Paper is jammed at the output paper tray ...................................................128

Paper is jammed at the back of the machine ..............................................129

Paper is jammed inside the machine . ..........................................................131

Paper is jammed underneath the paper tray ...............................................134

If you are having difficulty with your mach ine....................................................136

Setting Dial Tone detection .........................................................................145

Telephone line interference / VoIP ..............................................................145

Improving th e pri n t qua lity............... ...................................................................146

Machine Information..........................................................................................156

Checking the Se rial Number................. ................................. .......... ......... ...156

Checking the Firmware Version ..................................................................156

Reset funct ion s......................... .......... ......... .......... ................................. .....156

How to reset the machine............................................................................157

C Settings and features tables 158

Using the Setti n g s Tab les........................................................ ......... .......... .......158

Settings Tables..................................................................................................159

Features Tables .................................................................................................180

Entering text.......................................................................................................206

D Specifications 207

General..............................................................................................................207

Document Size..................................................................................................209

Print media ................................................. ......... .......... ......... ............................210

Fax.....................................................................................................................211

Copy..................................................................................................................212

Scanner .............................................................................................................213

Printer................................................................................................................ 214

Interfaces...........................................................................................................215

Network..............................................................................................................216

Direct Print feature.............................................................................................217

Computer requirements.....................................................................................218

Consumable items .............................................................................................219

E Index 220

vii

Table of Contents

(Advanced User's Guide)

You can view the Advanced User's Guide on the CD-ROM. The Advanced User's Gui de explains the following feat ures and operations.

1 General Setup

Memory storage Automatic Daylight Saving Time Ecology features Touchscreen

2 Security features

Secure Function Lock 2.0 Setting Lock Dial Restriction

3 Sending a fa x

Additional sending options Additional sending operations Polling

4 Receiving a fax

Memory Receive Options

7 Making copies

Copy settings

A Routine maintenance

Checking the machine Replacing periodic maintenance

parts Packing and shipping the machine

B Glossary

CIndex

Remote retrieval Additional receiving operations Polling

5 Diall ing an d stor ing n umbe rs

Telephone line services Additional dialling operations Additional ways to store numbers

6 Printing reports

Fax reports Reports

viii

NOTE

General informati on 1

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Symbo ls an d con v en tio ns used in the do cu men tat io n 1

The following symbols and conventions are used throughout the documentation.

WARNING

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.

IMPORTANT

IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.

Bold Bold style identifies the dial pad

Italics Italicized style emphasizes an

Courier New

Follow all warnings and instructions marked on the product.

Most of the illustrations in this User’s Guide show the MFC-9340CDW.

numbers of the Touchpanel or on the computer screen.

important point or refers you to a related topic.

Courier New font identifies the messages shown on the Touchscreen of the machine.

NOTE

Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features.

Electrical Hazard icons alert you to a possible electrical shock.

Fire Hazard icons alert you to the possibility of fire.

Hot Surface icons warn you not to touch machine parts that are hot.

Prohibition icons indicate actions that must not be performed.

Chapter 1

Accessing Brother Utilities (Windows® 8) 1

If you are using a tablet running Windows® 8, you can make your selections either by tapping the screen or by clicking with your mouse.

After the printer driver is installed, appears on both the Start screen and the desktop.

a Tap or click Brother Utilities either on the Start screen or the desktop.

b Select your machine.

c Choose the function you want to use.

General information

NOTE

Accessing the Advanced User’s Guide, Softwa re User’s Guide and Network User’s Guide

This Basic User's Guide does not contain all the information about the machine such as how to use the advanced features for Fax, Copy, Printer, Scanner, PC-Fax and Network. When you are ready to learn detailed information about these operations, read the Advanced User's Guide,

Software User's Guide in HTML format and Network User's Guide that are on the

CD-ROM.

Viewing Documentation 1

Viewing Documentation (Windows®) 1

a Turn on your computer. Insert the

CD-ROM into your CD-ROM drive.

If the Brother screen does not appear, go to Computer (My Computer). (For

Windows the taskbar, and then go to Computer.)

Double-click the CD-ROM icon, and then double-click start.exe.

8: Click (File Explorer) on

b If the model name screen appears, click

your model name.

c If the language screen appears, click

your language. The CD-ROM Top Menu appears.

(Windows® 7 / Windows Vista® /

Windows Windows Server

2003) To view the documentation, from the

(Start) menu, select All programs > Brother > MFC-XXXX (where XXXX is your model name) from the programs list, and then choose User's Guides.

(Windows Click (Brother Utilities), and then click

the drop-down list and select your model name (if not already selected). Click Support in the left navigation bar, and then click User's Guides.

If you have not installed the software, you can find the documentation on the CD-ROM by following these steps:

XP / Windows Server ® 2008 R2 /

2008 / Windows Server®

8 / Windows Server® 2012)

d Click User's Guides. e Click PDF/HTML documents. If the

country screen appears, select your country. After the list of User’s Guides appears, select the Guide you want.

Chapter 1

NOTE

Viewing Documentation (Macintosh) 1

a Turn on your Macintosh. Insert the

CD-ROM into your CD-ROM drive. Double-click the BROTHER icon. The following window will appear.

b Double-click the User's Guides icon. c Select your model and language if

needed.

d Click User's Guides. e After the list of User’s Guides appears,

select the Guide you want.

How to find Scanning instructions 1

There are several ways you can scan documents. You can find the instructions as follows:

Software User's Guide

 Sc anning  ControlCenter  Network Scanning

Nuance™ PaperPort™ 12S E How-to-Guides

(Windows

 The comple te Nuance™ PaperP ort™

12SE How-to-Guides can be viewed from the Help section in the Nuance™ PaperPort™ 12SE application.

Presto! PageManager User’s Guide (Macintosh users)

Presto! PageManager must be downloaded and installed before use (for further instructions, see Accessing Brother Support (Macintosh) on page 6.

 The complete Presto! PageManager

User’s Guide can be viewed from the Help section in the Presto! PageManager application.

users)

General information

How to find Network setup instructions

Your machine can be connected to a wireless (MFC-9330CDW and MFC-9340CDW only) or wired network.

 Basic setup instructions:

(see Quick Setup Guide.)

 Co nnect ion to a wireless access point or

router supports Wi-Fi Protected Setup or AOSS™: (see Quick Setup Guide.)

 More information about network setup:

(see Network User's Guide.)

How to access the User’s Guides for Advanced Featur es

You can view and download these Guides from the Brother Solutions Center at:

http://solutions.brother.com/ Click Manuals on your model’s page to

download the documentation.

Wi-Fi Di re ct™ Guide 1

(MFC-9330CDW and MFC-9340CDW) This Guide provides information about how to

configure and use your Brother machine for wireless printing directly from a mobile device supporting the Wi-Fi Direct™ standard.

Google Cloud Print Guide 1

This Guide provides information about how to configure your Brother machine to a Google account and use Google Cloud Print services for printing over the Internet.

Mobile Print/Scan Guide for Brother iPrint&Scan 1

This Guide provides useful information about printing from your mobile device and scanning from your Brother machine to your mobile device when connected on a Wi-Fi network.

Web Connect Guide 1

This Guide provides information about how to configure and use your Brother machine to scan, load and view images and files on certain websites that provide these services.

AirPrint Guide 1

This Guide provides information for using AirPrint to print from OS X v10.7.x, 10.8.x and your iPhone, iPod touch, iPad, or other iOS device to your Brother machine without installing a printer driver.

Chapter 1

Accessing Brother Support (Windows®) 1

You can find all the contacts you will need, such as web support (Brother Solutions Center) on the CD-ROM.

 Click Brother Support on the Top Menu.

The Brother Support screen appears.

 To access our website

(http://www.brother.com/ Brother Home Page.

 For the latest news and product support

information (http://solutions.brother.com/ Brother Solutions Center.

 To visit our website for original Brother

Supplies (http://www.brother.com/original/ Supplies Information.

 To access the Brother CreativeCenter

(http://www.brother.com/creativecenter/ for FREE photo projects and printable downloads, click Brother CreativeCenter.

 To return to the Top Menu, click Back or

if you have finished, click Exit.

), click

)

Accessing Brother Support (Macintosh) 1

You can find all the contacts you will need, such as web support (Brother Solutions Center) on the CD-ROM.

 Double-click the Brother Support icon.

Choose your model if needed. The Brother Support screen appears.

 To download and install Presto!

PageManager, click Presto! PageManager.

 To access the Brother Web Connect

application web page, click Brother Web Connect.

 To register your machine from the Brother

Product Registration Page (http://www.brother.com/registration/ click On-Line R egistration .

 F or the latest news and product support

information (http://solutions.brother.com/ click Brother Solutions Center.

 To visit our website for original Brother

Supplies (http://www.brother.com/original/ click Supplies Information.

General information

Chapter 1

NOTE

Control panel overview 1

The MFC-9140CDN, MFC-9330CDW and MFC-9340CDW have a 3.7 in. (93.4 mm) Touchscreen

LCD and Touchpanel

This is a Touchscreen LCD wit h an electrostati c Touchpanel that only shows the LEDs th at can be used.

The illustrations are based on MFC-9340CDW

1 3.7 in. (93.4 mm) Touchscreen LCD

(Liquid Crystal Display)

This is a Touchscreen LCD. You can access the menus and options by pressing them when they are displayed on this screen.

General information

2 Touchpanel:

The LEDs on the Touchpanel only light up when they are available for use.

 Back

Press to go back to the previous menu level.

 Home

Press to return to the Home scr e e n. The factory setting shows the date and time, but you can change the Home screen’s default setting (see Setting the Ready screen on page 13.)

 Cancel

Press to cancel an operation when illuminated red.

 Dial Pad

Press the numbers on the Touchpanel to dial telephone and fax numbers or to enter the number of copies.

3 Power On/Off

Press to turn on the machine.

Press and hold down to turn off the machine. The Touchscreen LCD will show

Shutting Down and will stay on for a few seconds before going off.

(MFC-9330CDW and MFC-9340C DW)

The Wi-Fi light is on when the network interface is WLAN.

Chapter 1

3 4

Touchscreen LCD 1

You can select three types of screens for the Home screen. When the Home screen is displayed, you can change the displayed screen by swiping left or right, or pressing d or c.

The following screens show the machines status when the machine is idle.

Home screen

The Home screen shows the date and time and provides acc ess to F ax, Copy, Scan , Wi-Fi se tup, Toner levels and the Setup screen.

When the Home screen is displayed the machine is in Ready mode. When Se cure Function Lo ck

an icon will be dis p la y e d.

See Advance d U se r's Gu id e, Secure Func tion Lock 2. 0.

More screen

The More screen pr ovides access to additional feat ures, such as Secure Print, Web Shortcut and USB.

Shortcut screens

You can quickly cr eate a Shortcut for frequently used functions , such as sending a fax, making a copy, scanning and Web Conne ct ( for more information, see Shortcut Setti ngs onpage 15).

is turned on

NOTE

Swiping is a type of user operation on the

NOTE

Touchscreen that is performed by brushing your finger across the screen to display the next page or item.

General information

3 (Toner)

See the remaining toner life. Press to access the Toner menu.

The indication of remaining toner life will vary depending on the types of documents printed and customer’s usage.

4 (Settings)

Press to access the main settings (for more information, see Settings screen on page 12).

5 Date and Time

1 Modes:

 Fax

Lets you access Fax mode.

 Copy

Lets you access Copy mode.

 Scan

Lets you access Scan mode.

2 Wireless Status

(MFC-9330CDW and MFC-9340CDW) A four-level indicator on the Ready mode

screen shows the current wireless signal strength if you are using a wireless connection.

0Max

If you see at the top on the screen, you can easily configure the wireless

settings by pressing it (for more information, see Quick Setup Guide).

See the date and time that has been set in the machine.

6 Secure Print

Lets you access the secure print menu.

7 Web

Press to connect the Brother machine to an Internet service (for more information, see Web Connect Guide).

8 USB

Press to access the Direct Print and Scan to USB menus.

9 Shortcuts

Press to set up Shortcuts. You can quickly copy, scan, send a fax

and connect to a web service using the options set as Shortcuts.

• Three Shortcut screens are available. You can set up to six Shortcuts in each Shortcut screen. A total of 18 Shortcuts are available.

• Swipe left or right, or press d or c, to view the other Shortcut screens.

Chapter 1

NOTE

䣐䣧䣹䢢䣈䣣䣺䢪䣧䣵䢫䢼䢲䢳

8 7

10 9

10 New Fax

When Fax Preview is set to On, y ou can see how many new faxes you received into the memory.

11 Warnin g i con

Settings screen 1

The Touchscreen shows the machines settings when you press .

You can check and access all the machine’s settings from the following screen.

(MFC-9330CDW and MFC-9340CDW)

(MFC-9140CDN)

The warning icon appears when there is an error or maintenance message;

press Detail to view it, and then press

to return to Ready mode.

For details, see Error and mainte nance messages on page 115.

• This product adopts the font of ARPHIC TECHNOLOGY CO.,LTD.

• MascotCapsule UI Framework and MascotCapsule Tangiblet develope d by HI CORPORATION are used. MascotCapsule is a registered trademark of HI CORPORATION in Japan.

1 Toner

See the remaining toner life. Press to access the Toner menu.

2 Receive Mode

See the current Receive Mode.

 Fax  Fax/Tel  External TAD  Manual

General information

3 Network

Press to set up a network connection. (MFC-9330CDW and MFC-9340CDW)

A four level indicator on the screen shows the current wireless signal strength if you are using a wireless connection.

4 Date & Time

See the date and time. Press to access the Date & Time menu.

5 Fax Preview

See the Fax Preview status. Press to access the Fax Preview setti ng.

6 All Settings

Press to access the full settings menu.

7 Tray Setting

(MFC-9330CDW and MFC-9340CDW) See the selected paper size. Press to

change the paper size and paper type settings if needed.

8 Wi-Fi Direct

(MFC-9330CDW and MFC-9340CDW) Press to set up a Wi-Fi Direct™ network

connection.

9 Paper Size

(MFC-9140CDN) Lets you check the current paper size.

Also, lets you access the Paper Size setting.

Setting the Ready screen 1

Set the Ready screen to either Home, More, Shortcuts 1, Shortcuts 2 or Shortcuts 3.

When the machine is idle or you press , the Touchscreen will return to the screen you set.

a Press .

b Press All Settings. c Swipe up or down, or press a or b to

display General Setup.

d Press General Setup. e Swipe up or down, or press a or b to

display Button Settings.

f Press Home Button Settings. g Swipe up or down, or press a or b to

display Home, More, Shortcuts 1, Shortcuts 2 or Shortcuts 3 and

then press the option you want.

h Press .

The machine will go to your chosen Home screen.

10 Paper Type

(MFC-9140CDN) Lets you check the current paper type.

Also, lets you access the Paper Type setting.

Chapter 1

IMPORTANT

NOTE

Basic Operations 1

Press your finger on the Touchscreen to operate it. To display and access all the screen menus or options, swipe left, right, up, down, or press d c or a b to scroll through them.

DO NOT press the Touchscreen with a sharp object, such as a pen or stylus. It may damage the machine.

The following steps show how to change a setting in the machine. In this example, the Touchscreen Backlight setting is changed from Light to Med.

a Press .

b Press All Settings. c Swipe up or down, or press a orb to

display General Setup.

g Press Backlight.

h Press Med.

Press to go back to the previous level.

i Press .

d Press General Setup. e Swipe up or down, or press a orb to

display LCD Settings.

f Press LCD Settings.

General information

Shortcut Settings 1

You can add the fax, copy, scan and Web Connect settings you use most frequently by setting them as your Shortcuts. Later you can recall and apply these settings quickly and easily. You can add up to 18 Shortcuts.

Adding Copy Shortcuts 1

The following settings can be included in a copy Shortcut:

 Quality  Enlarge/Reduce  Density  Contrast  Stack/Sort  Page Layout  Colour Adjust  2-sided Copy  2-sided Copy Page Layout

(MFC-9340CDW)

 Remove Background Colour

a If the displayed screen is either Home or

More, swipe left or right, or press d or c to display a Shortcut screen.

b Press where you have not added a

Shortcut.

g Swipe up or down, or press a or b to

display the available options for the setting, and then press the option you want. Repeat steps f and g until you have selected all the settings for this Shortcut.

h When you have finished changing the

settings, press Save as Shortcut.

i Read and confirm the displayed list of

settings you selected, and then press OK.

j Enter a name for the Shortcut using the

keyboard on the Touchscreen. (To help you enter letters, see Entering text on page 206.) Press OK.

k Press OK to save your Shortcut.

Adding Fa x Shortcuts 1

The following settings can be included in a fax Shortcut:

 Fax Resolution  2-sided Fax (MFC-9340CDW)  Contrast  Real Time TX  Coverpage Setup  Overseas Mode  Glass Scan Size

c Press Copy. d Read the information on the

Touchscreen, and then confirm it by pressing OK.

a If the displayed screen is either Home or

More, swipe left or right, or press d or c to display a Shortcut screen.

b Press where you have not added a

e Swipe up or down, or press a or b to

display the copy presets, and then press the preset you want.

f Swipe up or down, or press a or b to

display the available settings, and then press the setting you want.

Shortcut.

c Press Fax. d Read the information on the

Touchscreen, and then confirm it by pressing OK.

Chapter 1

NOTE

e Enter the fax or telephone number using

the dial pad on the Touchpanel, the Address Book or the Call History on the Touchscreen. When you have finished, go to step f.

• You can enter up to 20 digits for a fax number.

• If the Shortcut is to be used for broadcasting, press Options and select Broadcasting in step g before entering the fax or telephone number in step e.

• You can enter up to 20 fax numbers if the Shortcut is for broadcasting. The fax numbers can be entered in any combination of Group numbers from the Address Book, individual fax numbers from the Address Book or entered manually (see Advanced User's Guide, Broadcasting).

• When you enter a fax number in a Shortcut, it will be added automatically to the Address Book. The name in the Address Book will be the Shortcut name plus a sequential number.

f Press Options. g Swipe up or down, or press a orb to

display the available settings, and then press the setting you want.

h Press the option you want.

Repeat steps g and h until you have selected all the settings for this Shortcut. Press OK.

i When you have finished changing the

settings, press Save as Shortcut.

k Enter a name for the Shortcut using the

keyboard on the Touchscreen. (To help you enter letters, see Entering tex t on page 206.) Press OK.

l Press OK to save your Shortcut.

Adding Scan Shortcuts 1

The following settings can be included in a scan Shortcut:

to USB

 2-sided Scan (MFC -934 0 CDW)  Scan Type  Resolution  File Type  Glass Scan Size  File Name  File Size  Remove Background Colour

to E-mail Server (Avai la ble aft er I FAX is downloaded)

 2-sided Scan (MFC -934 0 CDW)  Scan Type  Resolution  File Type  Glass Scan Size  File Size

to OCR / to File / to Image / to E-mail

 PC Select

j Read and confirm the displayed list of

settings you selected, and then press OK.

to FTP / to Network

 Profile Nam e

General information

NOTE

a If the displayed screen is either Home or

More, swipe left or right, or press d or c to display a Shortcut screen.

b Press where you have not added a

Shortcut.

c Press Scan. d Swipe up or down, or press a or b to

display the type of scan you want, and then press it.

e Do one of the following:

 If you pressed to USB, read the

information on the Touchscreen, and then press OK to confirm it. Go to step h.

 If you pressed to E-mail Server,

read the information on the Touchscreen, and then press OK to confirm it. Go to step f.

 If you pressed to OCR, to File,

to Image or to E-mail, read the

information on the Touchscreen, and then press OK to confirm it. Go to step g.

 If you pressed to FTP or

to Network, read the information

on the Touchscreen, and then press OK to confirm it.

Swipe up or down, or press a or b to display the Profile Name, and then press it.

f Do one of the following:

 To enter an E-mail address

manually, press Manual. Enter the E-mail address using the keyboard on the Touchscreen. (To help you enter letters, see Entering text on page 206.)

Press OK.

 To enter an E-mail address from the

Address Book, press Address Book. Swipe up or down,

or press a or b to display the E-mail address you want, and then press it.

Press OK.

After you confirm the E-mail address you entered, press OK. Go to step h.

Press Detail to view the list of addresses you have entered.

g Do one of the following:

 When the machine is connected to a

computer using a USB connection: Press OK to confirm USB is selected

as the PC Name. Go to step m.

 When the machine is connected to a

network: Swipe up or down, or press a or b to

display the PC Name, and then press it. Press OK to confirm the PC Name you selected. Go to step m.

Press OK to confirm the Profile Name you have selected. Go to step m.

To add a Shortcut for to Network and to FTP, you must have added the Profile Name beforehand.

h Press Options. i Swipe up or down, or press a or b to

display the available settings, and then press the setting you want.

j Swipe up or down, or press a or b to

display the available options for the setting, and then press the option you want. Repeat steps i and j until you have selected all the settings for this Shortcut. Press OK.

Chapter 1

NOTE

k Review the settings you have selected:

 If you nee d to make additional

changes, return to step h.

 If you are satisfied with your

changes, press Save as Shortcut.

l Review your settings on the

Touchscreen, and then press OK.

m Enter a name for the Shortcut using the

keyboard on the Touchscreen. (To help you enter letters, see Entering text on page 206.) Press OK.

n Read the information on the

Touchscreen, and then press OK to save your Shortcut.

Adding Web Connect Shortcuts 1

The settings for these services can be included in a Web Connect Shortcut:

 Picasa Web Albums™  Google Drive™

 Flickr  Facebook

b Press where you have not added a

Shortcut.

c Press Web. d If Information about the Internet

connection is displayed, read the information and confirm it by pressing OK.

e Swipe left or right, or press d or c to

display the available services, and then press your desired service.

f Press your account.

If the account needs a PIN code, enter the PIN for the account using the keyboard on the Touchscreen. Press OK.

g Press the function you want.

The functions that can be set vary depending on the selected service.

h Read and confirm the displayed list of

functions you selected, and then press OK.

i Press OK to save your Shortcut.

 Evernote  Dropbox

• Web services may have been added and/or service names may have been changed by the provider since this document was published.

• To add a Web Connect Shortcut, you must have an account with the desired service (for more information, see Web Connect Guide).

a If the displayed screen is either Home or

More, swipe left or right, or press d or c to display a Shortcut screen.

The Shortcut name will be assigned automatically. If you want to change the Shortcut names, see Editing Shortcut Names on page 19.

General information

NOTE

Changing Shortcuts 1

You can change the settings in a Shortcut.

You cannot change a Web Connect Shortcut. If you want to change the Shortcut, you must delete it, and then add a new Shortcut.

(For more information, see Deleting

Shortcuts on page 19 and Adding Web Connect Shortcuts on page 18.)

a Press the Shortcut you want. The

settings for the Shortcut that you chose are displayed.

b Change the settings for the Shortcut you

chose in step a (for more information, see Shortcut Settings on page 15).

c When you have finished changing

settings, press Save as Shortcut.

d Press OK to confirm.

Editing Shortcut Names 1

You can edit a Shortcut name.

a Press and hold the Shortcut until the

dialog box appears.

You can also press , All Settings and Shortcut Settings.

b Press Edit Shortcut Name.

c To edit the name, hold down to

delete the current name, and then enter a new name using the keyboard on the Touchscreen. (To help you enter letters, see Entering text on page 206.) Press OK.

Deleti ng Shortcuts 1

You can delete a Shortcut.

e Do one of the following:

 To overwrite the Shortcut, press

Yes. Go to step g.

 If you do not want to overwrite the

Shortcut, press No to enter a new Shortcut name. Go to step f.

f To create a new Shortcut, hold down

to delete the current name, and then enter a new name using the keyboard on the Touchscreen. (To help you enter letters, se e Entering text on page 206.) Press OK.

g Press OK to confirm.

a Press and hold the Shortcut until the

dialog box appears.

You can also press , All Settings and Shortcut Settings.

b Press Delete to delete the Shortcut

that you chose in step a.

c Press Yes to conf irm.

Recalling Sho rtcu ts 1

The Shortcut settings are displayed on the Shortcut screen. To recall a Shortcut, simply press the Shortcut name.

Chapter 1

Volume settings 1

Ring volume 1

You can choose from a range of ring volume levels.

a Press .

b Press All Settings. c Swipe up or down, or press a orb to

display General Setup.

d Press General Setup. e Swipe up or down, or press a orb to

display Volume.

f Press Volume. g Press Ring. h Press Off, Low, Med or High.

g Press Beep. h Press Off, Low, Med or High.

i Press .

Speaker volume 1

You can choose from a range of speaker volume lev e ls .

a Press .

b Press All Settings. c Swipe up or down, or press a or b to

display General Setup.

d Press General Setup. e Swipe up or down, or press a or b to

display Volume.

f Press Volume.

i Press .

Beeper volume 1

When the beeper is on, the machine will beep when you press a key, make a mistake, or after you send or receive a fax. You can choose from a range of volume levels.

a Press .

b Press All Settings. c Swipe up or down, or press a orb to

display General Setup.

d Press General Setup. e Swipe up or down, or press a orb to

display Volume.

f Press Volume.

g Press Speaker. h Press Off, Low, Med or High.

i Press .

NOTE



Loadin g paper 2

Loading paper and print media

The machine can feed paper from the paper tray or manual feed slot.

If your application software supports paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by pressing the buttons on the Touchscreen.

Loading paper in the paper tray 2

You can load up to 250 sheets in the paper tray. Paper can be loaded up to the maximum paper mark ( ) on the right side of the paper tray (for recommended paper, see Acceptable paper and other print media on page 29).

Printing on plain paper, thin paper or recycled paper from the paper tray 2

b While pressing the green paper-guide

release levers (1), slide the paper

guides to fit the paper you are l oading in the tray. Make sure the guides are firmly in the slots.

c Fan the stack of paper well to avoid

paper jams and misfeeds.

a Pull the paper tray completely out of the

machine.

Chapter 2

d Load paper in the tray and make sure:

 The pape r is below the maximum

paper mark ( ) (1), as overfilling the paper tray will cause paper jams.

 The side to be printed on is

face down.

 The pape r guides touch the sides of

the paper so it will feed correctly.

f Lift up the support flap (1) to prevent

paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine.

e Put the paper tray firmly back in the

machine. Make sure the tray is completely inserte d in t o the machine.

Loading paper

NOTE

Loading paper in the manual feed sl ot 2

You can load envelopes and special print media one-at-a-time into this slot. Use the manual feed slot to print or copy on labels, envelopes, thicker paper or glossy paper (for the recommended paper to use, see Acceptable paper and other print media on page 29).

The machine turns on the Manual Feed mode when you put paper in the manual feed slot.

Printing on plain paper, thin paper, recycled paper and bond paper from the manual feed slot 2

a Lift up the support flap (1) to prevent

paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine.

b Open the manual feed slot cover.

c Use both hands to slide the manual feed

slot paper guides to the width of the paper you are going to use.

Chapter 2

NOTE

d Use both hands to push one sheet of

paper firmly into the manual feed slot until the top edge of the paper presses against the paper feed rollers. Continue pressing the paper against the rollers for about two seconds, or until the machine grabs the paper and pulls it in further.

• If the error message Jam Manual Feed appears on the Touchscreen, the machine cannot grasp and pull the paper. Reset the machine by removing the paper and then pressing Start on the Touchscreen. Reinsert the paper and be sure to press it firmly against the rollers.

• To easily remove a small printout from the output tray use both hands to lift up the scanner cover as shown in the illustration.

• You can still use the machine while the scanner cover is up. To close the scanner cover, push it down with both hands.

• Put the paper into the manual feed slot with the side to be printed on face up.

• Make sure the paper is straight and in the correct position on the manual feed slot. If it is not, the paper may not be fed correctly, resulting in a skewed printout or a paper jam.

• Do not put more than one sheet of paper in the manual feed slot at any one time, as it may cause a jam.

e After the Touchscreen shows

Manual Feed, return to st ep d t o load the next sheet of paper. Repeat for each page you want to print.

Loading paper

Printing on thick paper, labels, envelopes and glossy paper from the manual feed slot 2

When the back cover (face-up output tray) is pulled down, the machine has a straight paper path from the manual feed slot through to the back of the machine. Use this paper feed and output method for printing on thick paper, labels, envelopes or glossy paper.

a Open the back cover (face-up output

tray).

c Open the manual feed slot cover.

d Use both hands to slide the manual feed

slot paper guides to the width of the paper that you are going to use.

b (For printing envelopes only)

Pull down the two grey levers, one on the left side and one on the right side, as shown in the illustra tio n .

Chapter 2

NOTE

e Use both hands to push one sheet of

paper or one envelope firmly into the manual feed slot until the top edge of the paper presses against the paper feed rollers. Continue pressing the paper against the rollers for about two seconds, or until the machine grabs the paper and pulls it in further.

• W hen Label is selected in the printer driver, the machine will feed the paper from the manual feed slot, even if Manual is not selected as the paper source.

• M ak e sure the paper or envelope is straight and in the correct position in the manual feed slot. If it is not, the paper or envelope may not feed correctly, resulting in a skewed printout or a paper jam.

• Pull the paper or envelope out completely when you retry putting the paper into the manual feed slot.

• D o not put more than one sheet of paper or one envelope in the manual feed slot at any one time, as it may cause a jam.

f Send the print data to the machine.

Remove each printed page or envelope immediately to prevent a paper jam.

g After the Touchscreen shows

Manual Feed, return to st ep e t o load the next sheet of paper. Repeat for each page you want to print.

• If the error message Jam Manual Feed appears on the Touchscreen, the machine cannot grasp and pull the paper or envelope. Reset the machine by removing the paper and then pressing Start on the Touchscreen. Reinsert the paper or envelope and be sure to press it firmly against the rollers.

• Put the paper or envelope into the manual feed slot with the side to be printed on face up.

h (For printing envelopes)

When you have finished printing, return the two grey levers, that you pulled down at step b, back to their original positions.

i Close the back cover (face-up output

tray) until it locks i n the closed posi ti o n.

Loading paper

Unscannable and unprintable areas 2

The figures in the table show maximum unscannable and unprintable areas. These areas may vary depending on the paper size or settings in the application you are using.

Usage Document

Fax (Sending) Letter 3 mm 4 mm

Copy

a single copy

or a 1 in 1 copy

Scan Letter 3 mm 3 mm

Top (1)

Size

A4 3 mm (ADF)

Legal 3 mm 4 mm

Letter 4 mm 4 mm

A4 4 mm 3 mm

Legal 4 mm 4 mm

A4 3 mm 3 mm

Bottom (3)

Left (2) Right (4)

1mm (Scanner Glass) 3mm

Legal (ADF) 3 mm 3 mm

Print Letter 4.2 m m 4.2 mm

A4 4.2 mm 4.2 mm

Legal 4.2 mm 4.2 mm

Chapter 2

NOTE

Paper settings 2

Paper Size 2

You can use the following sizes of paper for printing faxes: A4, Letter, Legal or Folio.

When you change the size of paper in the tray, you must also change the setting for paper size at the same time so your machine can fit the document or an incoming fax on the page.

You can use the following sizes of paper. For printing copies:

A4, Letter, Legal, Executive, A5, A5 L (Long Edge), A6 and Folio (215.9 mm × 330.2 mm)

For printing faxes: A4, Letter, Legal or Folio (215.9 mm × 330.2 mm)

a Press .

Paper Type 2

To get the best print quality set the machine for the type of paper you are using.

a Press .

b (MFC-9330CDW and MFC-9340CDW)

Press Tray Setting.

c Press Paper Type. d Swipe up or down, or press a or b to

display Thin, Plain Paper, Thick, Thicker, Recycled Paper, and

press the option you want.

e Press .

b (MFC-9330CDW and MFC-9340CDW)

Press Tray Setting.

c Press Paper Size. d Swipe up or down, or press a orb to

display A4, Letter, Legal, EXE, A5, A5 L, A6 or Folio, and press the

option you want.

e Press .

• When an appropriate size is not in the tray, received faxes will be stored in the machine’s memory and Size mismatch will appear on the Touchscreen (for more information, see Error and maintenance messages on page 115).

• If the tray is out of paper and received faxes are in the machine’s memory, No Paper will appear on the Touchscreen. Insert paper in the empty tray.

Loading paper

Acceptable paper and other print media 2

Print quality may vary according to the type of paper you are using.

You can use the following types of print media: plain paper, thin paper, thick paper, thicker paper, bond paper, recycled paper, labels, envelopes or glossy paper (see Print media on page 210).

For best results, follow these instructions:

 DO NOT load different types of paper in

the paper tray at the same time because it may cause the paper to jams or misfeed.

 For correct printing, you must choose the

same paper size from your software application as the paper in the tray.

 Avoid touching the printed surface of the

paper immediately after printing.

 Before you buy a lot of paper, test a small

quantity to make sure the paper is appropriate for the machine.

Type and size of paper 2

The machine feeds paper from the installed paper tray or the manual feed slot.

The names for the paper trays in the printer driver and this Guide are as follows: 2

Tray and optional unit Name

Paper Tray Tray 1 Manual Feed Slot Manual

 Use labels that are designed for use in

laser machin es.

Handling and using special paper 2

The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling re liab ilit y . Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

Some important guidelines when selecting paper are:

 DO NOT use inkjet paper because it may

cause a paper jam or damage your machine.

 Preprin ted paper must use ink that can

withstand the 200 °C temperature of the machine’s fusing process.

 If you use bond paper, paper having a

rough surface, or paper that is wrinkled or creased, the paper may exhibit degraded performance.

Types of paper to avoid 2

Some types of paper may not perform well or may cause damage to your machine.

DO NOT use paper:

• that is highly textured

• that is extremely smooth or shiny

• that is curled or warped

1 A curl of 2 mm or greater may cause

jams to occur.

• that is coated or has a chemical finish

• that is damaged, creased or folded

• that exceeds the recommended weight specification in this guide

• with tabs and staples

• with letterheads using low temperature dyes or thermography

• that is multipart or carbonless

• that is designed for inkjet printing

The types of paper listed above may damage your machine. This damage is not covered under any Brother warranty or service agreement.

Chapter 2

IMPORTANT

Envelopes 2

The machine is designed to work well with most envelopes. However, some envelopes may have feed and print quality problems because of the way they have been made. Envelopes should have edges with straight, well-creased folds. Envelopes should lie flat and not be of baggy or flimsy construction. Use only quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine.

Envelopes can only be fed through the manual feed slot.

We recommend that you print a test envelope to make sure the print results are what you want.

Types of envelopes to avoid 2

DO NOT use envelopes:

• that are damaged, curled, wrinkled or an unusual shape

• with glue on the surface as shown in the figure below

• with double flaps as shown in the figure below

• with sealing flaps that are not folded down when pu rcha sed

• with each side folded as shown in the figure below

• that are extremely shiny or textured

• with clasps, staples, snaps or tie strings

• with self-adhesive closures

• that are of a baggy construction

• that are not sharply creased

• that are embossed (raised writing)

• that were previously printed by a laser or LED machine

• that are pre-printed on the inside

• that cannot be arranged neatly when stacked

• that are made of paper that weighs more than the paper weight specifications for the machine

• with edges that are not straight or consistently square

• with windows, holes, cut-outs or perforations

If you use any of the types of envelopes listed above, they may damage your machine. This damage may not be covered under any Brother warranty or service agreement.

Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.

Loading paper

IMPORTANT

Labels 2

The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the drum unit or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels. Labels should be arranged so that they cover the entire length and width of the sheet. Using labels with spaces may result in labels peeling off and causing serious jams or print problems.

All labels used in this machine must be able to withstand a temperature of 200 °C for a period of 0.1 seconds.

Labels can only be fed through the manual feed slot.

Types of labels to avoid 2

Do not use labels that are damaged, curled, wrinkled or an unusual shape.

• DO NOT feed part used label sheets. The exposed carrier sheet will damage your machine.

• DO NOT reuse or insert labels that have previously been used or are missing a few labels on the sheet.

• Label sheets should not exceed the paper weight specifications described in this User’s Guide. Labels exceeding this specification may not feed or print correctly and may cause damage to your machine.

IMPORTANT

NOTE

Loading document s 3

How to load documents

You can send a fax, make copies, and scan from the ADF (Automatic Document Feeder) and the scanner glass.

Using the automatic document feeder (ADF) 3

The ADF can hold up to 35 pages and feeds each sheet individually. We recommend you

use standard 80 g/m the pages before putting them in the ADF.

Document Sizes Supported 3

paper and always fan

• To scan documents that are not appropriate for the ADF, see Using the scanner glass on page 35.

• I t is easier to use the ADF if you are loading a multiple page document.

• Make sure documents with correction fluid or written with ink are completely dry.

a Unfold the ADF document support (1).

Lift up and unfold the ADF document output support flap (2).

Length: 147.3 to 355.6 mm Width: 147.3 to 215.9 mm Weight:

64 to 90 g/m

How to load documents 3

• DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam.

• DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paperclipped, pasted or taped.

• DO NOT use cardboard, newspaper or fabric.

• To avoid damaging your machine while using the ADF, DO NOT pull on the document while it is feeding.

b Fan the pages well. c Stagger the pages of your document

face up top edge first, in the ADF until the Touchscreen shows ADF Ready and you feel the top page touch the feed rollers.

Loading documents

NOTE

IMPORTANT

d Adjust the paper guides (1) to fit the

width of your document.

To scan non-standard documents , see Using the scanner glass on page 35.

Using the scanner glass 3

b Using the document guidelines on the

left and top, place the document face down in the upper left corner of the scanner glass.

You can use the scanner glass to fax, copy or scan pages of a book, one page at a time.

Document Sizes Supported 3

Length: Up to 300.0 mm Width: Up to 215.9 mm Weight: Up to 2.0 kg

How to load documents 3

c Close the document cover.

To use the scanner glass, the ADF must be empty.

a Lift the document cover.

If the document is a book or is thick do not slam the cover or press on it.

NOTE

Sending a fax 4

How to send a fax 4

The following steps show you how to send a fax. To send multiple pages use the ADF.

a Do one of the following to load your

document:

 Place the document face up in the

ADF (se e Using the automatic document feeder (ADF) on page 34).

 Load your docume nt face down on

the scanner glass (see Using the scanner glass on page 35).

b Do one of the following:

 When Fax Preview is set to Off,

press Fax.

 When Fax Preview is set to On, press

Fax and Sending Faxes.

 The Touc hscree n shows:

c You can change the following fax

sending options. Press Options. Swipe up or down, or press a or b to scroll through the fax options. When the setting you want is displayed, press it and choose your new option. When you have finished changing the options, press OK.

For the following advanced fax sending operations and settings, see Advanced User's Guide:Sending a fax

• 2-sided Fax (MFC -9340CDW)

• Contrast

• Fax Resolution

• Broadcasting

• Real Time TX

• Overseas Mode

• Delayed Fax

• Batch TX

• Coverpage Note

• Coverpage Setup

• Polled TX

d (MFC-9340CDW)

Choose one of the options below:

 To send a 1-sided docume nt, go to

step e.

 To send a 2-sided document, choose

the 2-sided scanning format for your 2-sided document as follows:

Press Options. Swipe up or down, or press a or b to

display 2-sided Fax and press 2-sided Fax.

Press 2-sided Scan: Long Edge or 2-sided Scan: Short Edge.

Press OK.

You can send 2-sided documents from the ADF.

Send ing a fax

e Enter the fax number.

Using the dial pad

Using the Address Book

 Address Book

Using call hi story

 Call History

(For more information, see How to dial on page 55.)

f Press Fax Start.

Faxing from t he A D F

 The machine starts scanning the

document.

Faxing from the scanner glass

If Real Time TX is On, the machine will send the document without asking if there are additional pages to scan.

Faxing Le tte r s ize do cumen ts from the sc an ne r gla ss 4

When faxing Letter size documents, you must set the sc an glass si ze to Letter; otherwise, a portion of your faxes will be missing.

a Do one of the following:

 When Fax Preview is set to Off,

press (Fax).

 When Fax Preview is set to On, pres s

(Fax) and Sending Faxes.

b Press Options. c Swipe up or down, or press a or b to

display Glass Scan Size.

d Press Glass Scan Size. e Press Letter.

When Real Time TX is Off:

 If you press Fax Start, the

machine starts scanning the first page.

When the Touchscreen shows Next page?, do one of the following:

• To send a single page, press No. The machine starts sending the document.

• To send more than one page, press Yes and place the next page on the scanner glass. Press OK. The machine starts scanning the page. (Repeat this step for each additional page.)

Stop faxing 4

To stop faxing, press .

f Press OK.

Cancelling a fax in process 4

Press to cancel the fax. If you press while the machine is dialling or sending, the Touchscreen will s how Cancel Job?.

Press Yes to cancel the fax.

Chapter 4

NOTE

Transmission Verification Report 4

You can use the Transmission Verification Report as proof that you sent a fax. This report lists the receiving party’s name or fax number, the time and date of transmission, duration of transmission, number of pages sent, and whether or not the transmission was successful.

There are several settings available for the Transmission Verification Report:

 On: Prints a report after every fax you

send.

 On+Image: Prints a report after every fax

you send. A portion of the fax’s first page appears on the report.

 Off: Prints a report if your fax is

unsuccessful due to a transmission error. Off is the factory setting.

• I f you choos e On+Image or Off+Image, the image will not appear on the Transmission Verification Report if Real Time Transmission is set to On. (see Advanced User's Guide, Real Time Transmission).

• If the transmission is successful, OK will appear next to RESULT on the Transmission Verification Report. If the transmission is not successful, ERROR will appear next to RESULT.

 Off+Image: Prints a report if your fax is

unsuccessful due to a transmission error. A portion of the fax’s first page appears on the report.

a Press .

b Press All Settings. c Swipe up or down, or press a orb to

display Fax.

d Press Fax. e Swipe up or down, or press a orb to

display Report Setting.

f Press Report Setting. g Press XMIT Report. h Press On, On+Image, Off or

Off+Image.

i Press .

Rece iving a f ax 5

Do you want to use the telephone features of your machine (if available) or an external telephone or external telephone answering device connected on the same line as the machine?

Yes

Fax

Manual

Yes

External TAD

Fax/Tel

Are you using the voice message function of an external telephone answering device?

Do you want the machine to answer fax and telephone calls automatically?

Yes

Receive modes 5

You must choose a receive mode depending on the external devices and telephone services you have on your line.

Choosing the receive mode 5

By default, your machine will automatically receive any faxes that are sent to it. The diagrams below will help you choose the correct mode. (For more detailed information about the receive modes, see Using receive modes on page 41.)

To set the receive mode follow the instructions below.

a Press .

b Press All Settings. c Swipe up or down, or press a or b to display Fax. d Press Fax. e Swipe up or down, or press a or b to display Setup Receive. f Press Setup Receive. g Swipe up or down, or press a or b to display Receive Mode.

Chapter 5

NOTE

h Press Receive Mode.

If you cannot change the Receive Mode, make sure the BT Call Sign feature is set to Off (see Advanced User's Guide, BT Call Sign (U.K. only)).

i Press Fax, Fax/Tel, External TAD or Manual.

j Press .

Receiving a fax

Using receive modes 5

Some receive modes answer automatically (Fax and Fax/Tel). You may want to change the Ring Delay before using these modes (see Ring Delay on page 42).

Fax Only 5

Fax mode will automatic ally ans w er eve ry call as a fax.

Fax/Tel 5

Fax/Tel mode helps you manage incoming calls, by recognising whether they are fax or voice calls and dealing with them in one of the following ways:

 Faxes will be automatically received.  Voice calls will start the F/T ring to tell you

to pick up the line. The F/T ring is a fast double-ring made by your machine.

(Also see F/T Ring Time (Fax/Tel mode only) on page 42 and Ring Delay on page 42.)

Manual 5

Manual mode turns off all automatic answering functions unless you are using the

BT Call Sign

BT Call Sign is for U.K. only.

To receive a fax in Manual mode lift the handset of the external telephone. When you hear fax tones (short repeating beeps), press Fax Start, and then press Receive to receive a fax. You can also use the Fax Detect feature to receive faxes by lifting a handset on the same line as the machine.

(Also see Fax Detect on page 43.)

feature.

External TAD 5

External TAD mode lets an external answering device manage your incoming calls. Incoming cal ls will be deal t wit h in the following ways:

 F axes will be automatically received .  Voice callers can record a message on the

external TAD.

(For more information, see Connecting an external TAD on page 50.)

Chapter 5

NOTE

Receive Mode settings5

Ring Delay 5

The Ring Delay setting sets the number of times the machine rings before it answers in Fax and Fax/Tel modes.

If you have external or extension telephones on the same line as the machine, choose the maximum number of rings (see Fax De te ct on page 43 and Operation from external or extension telephones on page 52).

a Press .

b Press All Settings. c Swipe up or down, or press a orb to

display Fax.

d Press Fax. e Swipe up or down, or press a orb to

display Setup Receive.

f Press Setup Receive. g Swipe up or down, or press a orb to

display Ring Delay.

h Press Ring Delay. i Press to choose how many times the

line rings before the machine answers.

j Press .

F/T Ring Time (Fax/Tel mode only) 5

When somebody calls your machine, you and your caller will hear the normal telephone ring sound. The number of rings is set by the Ring Delay set ting.

If the call is a fax, then your machine w ill receive it; however, if it is a voice call the machine will sound the F/T ring (pseudo/double-ring) for the time you set in the F/T Ring Time setting. If you hear the F/T ring it means that a voice caller is on the line.

Because the F/T ring is made by the machine, extension and external telephones will not ring; however, you can still answer the call on any telephone (for more information, see Using Remote Codes on page 53).

a Press .

b Press All Settings. c Swipe up or down, or press a or b to

display Fax.

d Press Fax. e Swipe up or down, or press a or b to

display Setup Receive.

f Press Setup Receive. g Swipe up or down, or press a or b to

display F/T Ring Time.

h Press F/T Ring Time. i Press how long the machine will ring to

alert you that you have a voice call (20, 30, 40 or 70 seconds).

j Press .

Even if the caller hangs up during the pseudo/double-ringing, the machine will continue to ring for the set time.

Receiving a fax

NOTE

Fax Detect 5

If Fax Detect is On: 5

The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the Touchscreen or hear a click on the phone line through the handset you are using, just replace the handset. Your machine will do the rest.

If Fax Detect is Off: 5

If you are at the machine and answer a fax call first by lifting the external handset, then press Fax Start, and then press Receive to receive the Fax.

If you answered at an extension telephone press l51 (see Operat ion from external or extension telephones on page 52).

• If this feature is set to On, but your machine does not connect a fax call when you lift an extension telephone handset, press the fax receive code l51.

a Press .

b Press All Settings. c Swipe up or down, or press a or b to

display Fax.

d Press Fax. e Swipe up or down, or press a or b to

display Setup Receive.

f Press Setup Receive. g Swipe up or down, or press a or b to

display Fax Detect.

h Press Fax Detect. i Press On (or Off).

j Press .

• If you send faxes from a computer on the same telephone line and the machine intercepts them, set Fax Detect to Off.

Chapter 5

NOTE

Fax Preview (Black and White only) 5

How to preview a received fax5

You can view received faxes on the Touchscreen by pressing (Fax) and

then (Received Faxes). When the machine is in Ready mode, a pop-up

message will appear on the Touchscreen to alert you of new faxes.

Setting Fax Preview 5

a Press .

b Press (Fax Preview).

c Press On (or Off). d Press Yes.

Using Fax Preview 5

When you receive a fax, you will see a pop-up message on the Touchscreen. (For example: New Fax(es):01 [View])

a Press View.

The Touchscreen will display the fax list.

• Although printed faxes show the received date and time when Fax Receive Stamp is turned on, the Fax Preview screen will not show the received date and time.

• The fax list includes the old faxes and the new fax. The new fax is indicated by a blue mark next to the fax.

• To see a fax that has already been previewed, press Fax and Received Faxes.

b Swipe up or down, or press a or b to

display the fax number of the fax you want.

c Press the fax you want.

e The Touchscreen will tell you that any

future faxes will not be printed as you receive them. Press Yes.

f Press .

When Fax Preview is turned on, a backup copy of received faxes will not be printed for Fax Forwarding and PC-Fax Receiving operations, even if you set Backup Print to On.

• I f your fax is large there may be a delay before it is displayed.

• The Touchscreen will show the current page number and total pages of the fax message. When your fax message is over 99 pages the total number of pages will be shown as “XX.”

Receiving a fax

Press the Touchscreen or Touchpanel to perform the following operations.

Description

or or

Start Print the fa x .

Enlarge the fax. Reduce the fax. Scroll ver tic a ll y.

Scroll horizontally. Rotate the fax clockwise.

Delete the fax. Press Yes to confir m . Go back to the previous page.

Go to the next page. Go back to the fax list.

d Press .

How to print all faxes in the list 5

a Press (Fax).

b Press Received Faxes. c Press Print/Delete. d Do one of the following:

 Press Print All(New Faxes) to

print all faxes you have not yet viewed.

 Press Print All(Old Faxes) to

print all faxes you have vi ewed.

e Press .

How to delete all faxes in the list 5

a Press (Fax).

b Press Received Faxes.

How to p rin t a fax 5

a Press (Fax).

b Press Received Faxes. c Press the fax you want. d Press Start.

e Press .

c Press Print/Delete. d Do one of the following:

 Press Delete All(New Faxes) to

delete all faxes you have not yet viewed.

 Press Delete All(Old Faxes) to

delete all faxes you have viewed.

e Press Yes to conf irm.

f Press .

Chapter 5

Turning off Fax Preview 5

a Press .

b Press (Fax Preview).

c Press Off. d Press Yes to confi rm. e If there are faxes stored in the memory,

do one of the following:

 If you do not want to print the stored

faxes, press Continue. Press Yes to confirm. Your faxes will

be deleted.

 To print all the stored faxes, press

Print All Faxes Before Delete.

 If you do not want to turn off Fax

Preview, press Cancel.

f Press .

IMPORTANT

Using PC-FAX 6

How to use PC-FAX 6

PC-Fax Receive (For Windows®only) 6

If you turn on the PC-Fax Receive feature your MFC will store received faxes in memory and send them to your computer automatically. You can then use your computer to view and store these faxes.

Even if you turn off your computer (at night or on the weekend, for example), your MFC will receive and store your faxes in its memory. The number of received faxes that are stored in the memory will appear on the Touchscreen.

When you start your computer and the PCFax Receiving software runs, your MFC transfers your faxes to your computer automatically.

To transfer the received faxes you must have the PC-FAX Receiving software running on your PC.

Follow the instructions for the operating system you are using.

 (Windows

Windows From the (Start) menu, select

All Programs > Brother > MFC-XXXX > PC-FAX Receiving > Receive. (XXXX is

your model name.)

XP, Windows Vista® and

On your machine, complete the following steps:

a Press .

b Press All Settings. c Swipe up or down, or press a or b to

display Fax.

d Press Fax. e Swipe up or down, or press a or b to

display Setup Receive.

f Press Setup Receive. g Swipe up or down, or press a or b to

display Memory Receive.

h Press Memory Receive. i Press PC Fax Receive. j The Touchscreen shows a reminder to

start the PC-FAX Receiving program on your computer. If you have started the PC-FAX Receiving program, press OK. For more information about how to start the PC-FAX Receiving program, see Software User's Guide.

k Swipe up or down, or press a or b to

display <USB> or y our computer name if the machine is connected to a network. Press <USB> or your computer name. Press OK.

 (Windows

Click (Brother Utilities), and then click the drop-down list and select your

model name (if not already selected). Click PC-FAX Receive in the left navigation bar, and then click Re ceiv e.

l Press Backup Print: On or

Backup Print: Off.

If you choose Backup Print: On, the machine will also print the fax at your machine so you will hav e a copy.

m Press .

Chapter 6

NOTE

• Before you can set up PC-Fax Receive you must install the MFL-Pro Suite software on your computer. Make sure your computer is connected and turned on (see Software User's Guide).

• If your machine has an error and is unable to print faxes from memory, you can use this setting to transfer your faxes to a computer (see Transferring your faxes or Fax Journal report on page 123).

• PC-Fax Receive is not supported in Mac OS.

PC-FAX Send 6

The Brother PC-FAX feature lets you use your computer to send a document from an application as a standard fax. You can send a file created in any application on your computer as a PC-FAX. You can even attach a cover page (for more information, see Software User's Guide).

e Click when using your

computer keyboard or the numeric keypad.

f Click Start.

Your docum e nt w ill b e s e nt t o the Brother machine and then faxed to the recipient.

How to send a PC-FAX: 6

Contact your application vendor if you need more support.

a From your application select File, and

then Print. The Print di alo g b ox w ill b e d is played. (The steps may vary depending on your application.)

b Selec t the Brother PC-FAX v.3. c Click OK.

The Brother PC-FAX user interface will be displayed.

d Enter the recipient’s fax number using

your computer keyboard or by clicking the numeric keypad of the Brother PC-FAX user interface. You can also select a stored number from the Address Book.

NOTE

Telephon e and external devic es 7

Telephone line services

Setting the telephone line type 7

If you are connecting the machine to a line that features a PBX or ISD N to send and receive faxes, it is necessary to change the Telephone Line Type accordingly by completing the following steps. If you are using a line that features a PBX, you can set your machine so that it always accesses the outside line (using the prefix you entered), or accesses the outside line when R is pressed.

a Press .

b Press All Settings. c Swipe up or down, or press a or b to

display Initial Setup.

d Press Initial Setup.

i Press On or Always.

• If you choose On, pressing R will let you access an outside line.

• If yo u choose Always, you can access an outside line without pressing R.

j Do one of the following:

 If you want to change the current

prefix number, press Dial Prefix and go to step k.

 If you do not want to change the

current prefix number, go to step l.

k Enter the prefix number (up to 5 digits)

on the dial pad. Press OK.

You can use the numbers and symbols 0 to 9, #, l and !. (You cannot use ! with any other numbers and symbols.)

l Press .

e Swipe up or down, or press a or b to

display Phone Line Set.

f Press Phone Line Set. g Press PBX, ISDN (or Normal). h Do one of the following:

 If you chose ISDN or Normal, go to

step l.

 If you chose PBX, go to step i.

PBX and TRANSFER 7

The machine is initially set to Normal, which lets the machine connect to a standard PSTN (Public Switched Telephone Network) line. However, many offices use a central telephone system or Private Branch Exchange (PBX). Your machine can be connected to most types of PBX. The machine’s recall feature supports timed break recall only (TBR). TBR will work with most PBX systems allowing you to gain access to an outside line, or transfer calls to another extension. The feature works when R is pressed.

Chapter 7

NOTE

(Example for U.K.)

Connecting an external TAD 7

You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your ma ch in e will “ lis t e n” for the CNG (fax calling) tones sent by a sending fax machine. If it hears t he m it will take over th e call an d receive the fax. If it does not hear them, it will let your TAD take a voice message and the display will show Telephone.

The external TAD must answer within four rings (we recommend you set it to two rings). This is because your machine cannot hear the CNG tones until the external TAD has picked up the call. The sending machine will send CNG tones for only eight to ten seconds longer. We do not recommend using the toll saver feature on your external TAD if it needs more than four rings to activate it.

If you have problems receiving faxes, reduce the Ring Delay setting on your external TAD.

Connections 7

The external TAD must be connected as shown in the illustration below.

1TAD

a Set your external TAD to one or two

rings. (The machine’s Ring Delay setting does not apply.)

b Record the outgoing message on your

external TAD.

c Set the TAD to answer calls. d Set the Receive Mode on your machine

to External TAD (see Choosing the receive mode on page 39).

Telephone and external devices

NOTE

(Example for U.K.)

Recordi ng an outgoing message (OGM) 7

a Record 5 seconds of silence at the

beginning of your message. This allows your machine time to l isten for fax tones.

b Limit your speaking to 20 seconds. c End your 20-second message by giving

your Remote Activation code for people sending manual faxes. For example: “After the beep, leave a message or press l51 and Start to send a fax.”

• You must turn the Remote Codes setting to On to use the Remote Activation code l51 (see Using Remote Codes on page 53).

• We recommend beginning your OGM with an initial 5 second silence because the machine may not hear the fax tones over a voice. You may try leaving out this pause, but if your machine has trouble receiving faxes, then you should re-record the OGM to include it.

Multi-line connections (PBX) 7

External and exte nsion telephones 7

You must turn the Remote Codes setting to on to use the Remote Activation Code l51 and Remote Deactivation Code #51 (see Using Remote Codes on page 53).

Connecting an external or extension telephone 7

You can connect a separate telephone directly to your machine as shown in the diagram below.

1 Extension telephone 2 External telephone

We suggest you ask the company who installed your PBX to connect your machine. If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system. This prevents the machine being activated each time the system receives telephone calls. If all incoming calls will be answered by a switchboard operator we recommend that you set the Receive Mode to Manual.

We cannot guarantee that your ma ch ine w ill operate correctly under all circumstances when connected to a PBX. Any difficultie s with sending or receiving faxes should be reported first to the company who handles your PBX.

Chapter 7

NOTE

Operation from external or extension telephones 7

If you answer a fax call on an extension telephone, or an external telephone that is correctly connected to the machine through the T-piece connection, you can make your machine take the call by using the Remote Activation code. When you press the Remote Activation code l51 the machine starts to receive the fax.

If you answer a call and no one is on the line: You should assume that you’re receiving a

manual fax. Press l51 and wait for the chirp or until the

Touchscreen shows Receiving, and then hang up.

You can also use the Fax Detect feature to make your machine automatically take the call (see Fax Detect on page 43).

For Fax/Tel mode only 7

When the machine is in Fax/ Tel mode, it will use the F/T Ring Time (fast double-ringing) to alert you to pick up a voice call.

Lift the external telephone’s handset, and then press Pickup to answer.

If you are at an extension telephone, you will need to lift the handset during the F/T Ring Time and then press #51 between the fast double-rings. If no one is on the line, or if someone wants to send you a fax, send the call back to the machine by pressing l51.

Using extension telephones (U.K. only) 7

Your premises may already be wired with parallel extension telephones (those connected to sockets in other rooms in the building), or perhaps you intend to add extension telephones to your line. While the simplest arrangement is a parallel connection, there are some reasons why this arrangement may cause problems.

The most common problem, is someone picking up an extension telephone while the machine is trying to send a fax.

Such problems can easily be eliminated, if you arrange modification of your extension wiring circuit, such that extension devices are connected “downstream” of your machine, in a master/slave configuration (see figure 2). In such a configuration, this machine can always detect whether a telephone is in use, so it will not attempt to seize the line during that time. This is known as “telephone off-hook detection”.

The inadvisable configuration is shown in figure 1, and the recommended master/slave configuration is shown in figure 2.

This new connection configuration can be arranged by contacting BT, Kingston upon Hull Telecommunications, your PBX maintainer or a qualified telephone installation company as appropriate. Simply explained, the extension telephone circuit should be terminated on a normal modular plug (BT 431A style), which in turn should be inserted into the modular socket of the white “T”-shaped connector provided as part of the line cord assembly.

Telephone and external devices

FAX

(Example for U.K.)

FAX

(Example for U.K.)

Figure 1: Inadvisable connection of extension sockets

1 Extension socket 2 Master socket 3 Incoming line

Figure 2: Recommended conne ction of extension sockets

1 Extension socket 2 Master socket 3 Incoming line

These phones are now connected as external devices as shown on page 51, because they are connected to the fax machine via the T-connector.

Using Remote Codes 7

Remote Activation Code 7

If you answer a fax call on an external or extension telephone, you can tell your machine to receive it by pressing the Remote Activation Code l51. Wait for the chirping sounds then replace the handset (see Fax Detect on page 43). Your caller will have to press Start to send the fax.

If you answer a fax call at the external telephone, you can make the machine receive the fax by pressing Fax Start and then pressing Receive.

Remote Deactivation Code 7

If you receive a voice call and the machine is in F/T mode, it will start to sound the F/T ring (fast double-ring) after the initial ri ng del ay. If you pick up the call on an extension telephone you can turn the F/T ring off by pressing #51 (make sure you press this between the rings).

If the machine answers a voice call and fast double-rings for you to take over, you can take the call at the external telephone by pressing Pickup.

Using a non-Brother cordless external handset 7

If your non-Brother cordless telephone is connected to the telephone line cord (see page 51) and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.

If you let the m a ch in e a ns w e r fir s t , yo u w ill have to go to the machine so you can press Pickup to transfer the call to the cordless handset.

Chapter 7

Turning on the Remote Codes 7

You must turn the Remote Codes setting to On to use the Remote Activation Code and Remote Deactivation Code.

a Press .

b Press All Settings. c Swipe up or down, or press a orb to

display Fax.

d Press Fax. e Swipe up or down, or press a orb to

display Setup Receive.

f Press Setup Receive. g Swipe up or down, or press a orb to

display Remote Codes.

h Press Remote Codes. i Press Remote Codes. j Press On.

k If you do not want t o change the Remote

Activation Code, press on the Touchscreen.

l Press .

Changing the Remote Codes 7

The preset Remote Activation Code is l51. The pr eset Remote D eacti vatio n Code is #51. If you are always disconnected when accessing your External TAD, try changing the three-digit remote codes, for example ### and 555.

a Press .

b Press All Settings. c Swipe up or down, or press a or b to

display Fax.

d Press Fax. e Swipe up or down, or press a or b to

display Setup Receive.

f Press Setup Receive. g Swipe up or down, or press a or b to

display Remote Codes.

h Press Remote Codes. i Do one of the following:

 If you want to change the

Remote Activation Code, press Act.Code. Enter the new code, and then press OK.

 If you want to change the

Remote Deactivation Code, press Deact.Code. Enter the new code, and then press OK.

 If you do not want to change the

Codes, go to step j.

 If you want to turn the Remote Codes

On or Off, press Remote Codes. Press On or Off.

j Press .

Dialling and storing numbers 8

How to dial 8

You can dial in any of the following ways.

Manual dialling 8

a Load your document. b Do one of the following:

 W h en Fax Preview is se t to Off,

press (Fax).

 When Fax Preview is set to On, pres s

(Fax) and Sending Faxes.

c Press all digits of the fax number.

Dialing from the Address Book 8

a Load your document.

b Press (Fax).

c Press Address Book. d Do one of the following:

 Swipe up or down, or press a or b to

display the number you want.

 Press , and then enter the first

letter of the name and press OK.

e Press the number or the name you want. f To send a fax, press Apply. g Press Fax Start.

The machine scans and sends the fax.

d Press Fax Start.

Fax redial 8

If you are sending a fax automatically and the line is busy, the machine will automatically redial up to three times at five minute intervals.

Redial only works if you dialled from the machine.

Chapter 8

NOTE

Storing numbers 8

You can set up your machine to do the following types of easy dialling: Address Book and Groups for broadcasting faxes. When you dial an Address Book number, the Touchscreen shows the number.

If you lose electrical power, the Address Book numbers that are in the memory will not be lost.

Storing a pause 8

Press Pause to insert a 2.8-second pause between numbers. You can press Pause as many times as needed to increase the length of the pause.

Storing Address Book numbers 8

h Enter the fax or telephone number using

the keyboard on the Touchscreen (up to 20 digits). Press OK.

If you downloaded Internet Fax:

If you want to store an E-mail address to use with Interne t Fa x o r Sc an to E- mail

server, press and enter the E-mail address (see Entering text on page 206),

and press OK.

i Press OK. j Do one of the following:

 To store another Address Book

number, repeat steps c - j.

 To finish storing numbers, press .

You can store up to 200 Addresses with a name.

a Press (Fax).

b Press Address Book. c Press Edit. d Press Add New Address. e Press Name. f Enter the name using the keyboard on

the Touchscreen (up to 15 characters). (To help you enter letters, see Entering text on page 206.) Press OK.

g Press Address.

Dialling and storing numbers

NOTE

Changing Address Book names or numbers 8

You can change or delete an Address Book name or number that has already been stored.

If the stored number has a scheduled job, such as a delayed fax or a fax forwarding number, it will be dimmed on the Touchscreen. You cannot select the number to make changes or to delete it unless you first cancel the scheduled job (see Advanced User's Guide, Checking and cancelling waiting jobs).

a Press (Fax).

b Press Address Book. c Press Edit. d Do one of the following:

 Press Change to edit the names or

numbers. Go to step e.

 To change the fax or telephone

number, press Address. Enter th e new fax or telephone number (up to 20 digits) using the keyboard on the Touchscreen.

Press OK.

How to change the stored name or number:

To change a character, press d or c to position the cursor to highlight the

incorrect character, and then press . Enter the new character or number.

h Press OK to finish .

To change another Address Book number, repeat steps c - h.

i Press .

 Press Delete to display Delete.

Delete numbers by pressing them to display a red check mark.

Press OK. Press Yes to confirm. Go to step i.

e Swipe up or down, or press a or b to

display the number you want.

f Press the number you want. g Do the following:

 To change the name, press Name.

Enter the new name (up to 15 characters) using the keyboard on the Touchscreen. (To help you enter letters, se e Entering text on page 206).

Press OK.

Making copi es 9

How to copy 9

The following steps show the basic copy operation.

a Do one of the following to load your

document:

 Place the document face up in the

ADF (se e Using the automatic document feeder (ADF) on page 34).

 Load your docume nt face down on

the scanner glass (see Using the scanner glass on page 35).

b Press the Copy button on the

Touchscreen.

 The Touc hscree n shows

Stop copying 9

To stop copying, press .

Copy preset settings 9

You can copy with a variety of settings that are already set up for you in the machine simply by pressing them.

The following preset settings are available.

 Receipt  Normal  2in1(ID)  2in1  2-sided(12)  2-sided(22)

(MFC-9340CDW)

 Paper Save

a Load your document.

b Press (Copy).

1 No. of Copies

You can enter the number of copies by using the dial pad.

c For multiple copies, enter the two-digit

number (up to 99).

d Press Colour Start or Mono Start.

c Swipe left or right to display Receipt,

Normal, 2in1(ID), 2in1, 2-sided(12), 2-sided(22) or Paper Save.

d Enter the number of copies you want. e Do one of the following:

 To change more sett ings, go to

step f.

 If you have finished changing

settings, go to step i.

f Press Options. g Swipe up or down, or press a or b to

display the available settings, and then press the setting you want.

Making copies

NOTE

h Swipe up or down, or press a or b to

display the available options, and then press your new option. Repeat steps g and h for each setting you want. If you have finished changing the settings, press OK.

Save the settings as a Shortcut by pressing Save as Shortcut.

i Press Colour Start or Mono Start.

Copy Options 9

You can change the following copy settings. Press Copy and then press Options. Swipe up or down, or press a or b to scroll through the copy settings. When the setting you want is displayed, press it and choose your option. When you have finished changing the options, press OK.

(Advanced User's Guide)

For more information about changing the following settings, see Advanced User's Guide: Copy settings:

 Quality  Enlarge/Reduce  Density  Contrast  Stack/Sort  Page Layout  2in1(ID)  Colour Adjust  2-sided Copy  2-sided Copy Page Layout

(MFC-9340CDW)

 Remove Background Colour  Save as Shortcut

NOTE

Pri nting data from a USB Flash

memory drive or digita l cam era supporting mass storag e (Fo r MFC-9330CDW and MFC-9340CDW)

With the Direct Print feature, you do not need a computer to print data. You can print by just plugging your USB Flash memory drive into the machine’s USB direct interface. You can also connect and print directly from a camera set to USB mass storage mode.

You can use a USB Flash Memory Drive that has the following specifications:

USB Class USB Mass Storage Cl ass USB Mass Storage

Sub Class Transfer protocol Bulk transfer Only

Format Sector size Max. 4096 Byte Encryption Encrypted devices are

SCSI or SFF-8070i

FAT12/FAT16/FAT32

not supported.

a From the menu bar of an application,

click File, then Print.

b Choose

Brother MFC-XXXX Printer (1) and check the Print to file box (2). Click Print.

NTFS format is not supported.

• Some USB Flash memory drives may not work with the machine.

• If your camera is in PictBridge mode, you cannot print data. See the documentation supplied with your camera to switch from PictBridge mode to mass storage mode.

Creating a PRN file for direct printing

The screens in this section may vary depending on your application and operating system.

c Choose the folder you want to save the

file to and enter the file name if prompted.

If you are prompted for a file name only, you can also specify the folder you want to save the file in by entering the directory name. For example: C:\Temp\FileName.prn

If a USB Flash memory drive is connected to your computer, you can

save the file directly to the USB Flash memory drive.

Printing data from a USB Flash memory drive or digital camera supporting mass storage (For MFC-9330CDW and MFC-9340CDW)

NOTE

Printing data directly from the USB Flash memory drive or digital camera supporting mass storage

• Make sure your digital camera is turned on.

• Your digital camera must be switched from PictBridge mode to mass storage mode.

a Connect your USB Flash memory drive

or digital camera to the USB direct interface (1) on the front of the machine. The Touchscreen will automatically show the USB memory menu to confirm the intended use of the USB devices.

• If an error occurs, the USB memory menu will not appear on the Touchscreen.

• When the machine is in Deep Sleep mode, the Touchscreen does not show any information even if you connect a USB flash memory drive to the USB direct interface. Press the Touchscreen to wake up the machine.

Chapter 10

NOTE

IMPORTANT

b Press Direct Print.

If your machine has been set to Secure Function Lock On, you may not be able to access Direct Pri nt (s ee Advanced User's Guide: Switching Users).

c Swipe up or down, or press a orb to

choose the folder name and file name you want. If you have selected the folder name, swipe up or down, or press a orb to choose the file name you want.

If you want to print an index of the files, press Index Print on the Touchscreen. Press Colour Start or Mono Start to print the data.

d Do one of the following:

 Press Print Settings. Go to

step e.

 If you do not want to change the

current settings, go to step h.

g Do one of the following:

 To change another s etting, repeat

step e.

 If you do not want to change other

settings, press OK and go to step h.

h Enter the number of copies you want

using the touchpanel.

i Press Colour Start or Mono Start

to print the data.

j Press .

• To prevent damage to your machine, DO NOT connect any device other than a digi tal camer a or USB F las h memo ry d rive to the USB direct interface.

• DO NOT remove the USB Flash memory drive or digital camera from the USB direct interface until the machine has finished printing.

e Swipe up or down, or press a orb to

display the setting you want.

f Press the option you want.

• You can choose the following settings:

Paper Type Paper Size Multiple Page Orientation 2-sided Collate Print Quality PDF Option

• Depending on the file type, some of these settings may not appear.

Printing data from a USB Flash memory drive or digital camera supporting mass storage (For MFC-9330CDW and MFC-9340CDW)

Changing the default settings for direct print 10

You can change the default settings for Direct Print.

a Connect your USB Flash memory drive

or digital camera to the USB direct int erface on the front of the mac hine.

b Press Direct Print. c Press DefaultSettings. d Swipe up or down, or press a or b to

display the setting you want. Press the setting.

e Press the new option you want. Repeat

steps d and e for each setting you want to change.

f Press OK.

g Press .

How to print from a compu ter 11

Printing a document 11

The machine can receive data from your computer and print it. To print from a computer, you must install the printer driver.

(For more information about printer driver settings, see Software User's Guide)

a Install the Brother printer driver from the

CD-ROM (see Quick Setup Guide).

b From your application, choose the Print

command.

c Choose the name of your machine in the

Print dialog box and click Properties (or Preferences, depending on the application you are using).

d Choose the settings you want to change

in the Properties dialog box, and then click OK.

 Paper Size  Orientation  Copies  Media Type  Print Quality  Colour / Mono  Document Type  Multiple Page  2-sided / Booklet  Paper Source

e Click Print to begin printing.

How to scan to a compu t er 12

Before scanning 12

To use the machine as a scanner, install a scanner driver. If the machine is on a network, configure it with a TCP/IP address.

 Inst all the scanner drivers from the CD-ROM (see Quick Setup Guide: Install MFL-Pro Suite).  Co nfigure the machine with a TCP/IP address if network scanning does not work

(see Software User's Guide).

Chapter 12

NOTE

Scanning a document as a PDF file using ControlCenter4 (Windows®) 12

(For Macintosh users, see Software User's Guide.)

The screens on your computer may vary depending on your model.

ControlCenter4 is a software utility that lets you quickly and easily access the applications you use most often. Using ControlCenter4 eliminates the need to manually launch specific applications. You can use ControlCenter4 on your computer.

a Load your document (see How to load documents on page 34). b Follow the instructions for the operating system you are using.

 (Windows®XP, Windows Vista® and Windows® 7)

Open ControlCenter4 by clicking (Start) > All P ro grams > Brother > XXX-XXXX (where XXX-XXXX is your model name) > ControlCenter4. The ControlCenter4 application will open.

 (Windows

Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click SCAN in the left navigation bar, and then click

ControlCenter4. The ControlCenter4 application will open.

c If the ControlCenter4 Mode screen appears, choose the Advanced Mode and then click OK.

How to sc a n to a co mp u ter

d Make sure the machine you want to use is selected from the Model drop-down list. e Click File.

f Press Scan.

The machine starts the scanning process. The folder where the scanned data is saved will open automatically.

Chapter 12

How to scan a document as a PDF file using the Touchscreen 12

a Load your document (see How to load documents on page 34). b Press Scan.

c Swipe left or right to display to File.

will be displayed in the centre of the Touchscreen highlighted in blue.

d Press OK.

When the machine is connected to a network, press the computer name. Do one of the following:

 If you want to use the default settings, go to step i.  If you want to change the default settings, go to step e.

e Press Options. f Press Set with Touch Panel.

Press On.

g Choose the settings for 2-sided Scan

Scan Size and Remove Background Colour as needed.

, Scan Type, Resolution, File Type,

h Press OK. i Press Start.

The machine starts the scanning process.

MFC-9340CDW

NOTE

The following scan modes are available.

• to USB (MFC-9330CDW and MFC-9340CDW)

• to Network (Windows

)

• to FTP

• to E-mail Server

• to E-mail

• to Image

• to OCR

• to File

• WS Scan

Windows® users only (Window s Vista® SP2 or later, Windows® 7 and Windows® 8) (See Software User's Guide.)

(Web Services Scan)

How to sc a n to a co mp u ter

NOTE

Routine maintenance A

Replacing the consumable items A

You must replace the consumable items when the machine indic ates that the life of the consumable is over. You can replace the following consumable items by yourself:

Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.

The drum unit and toner cartridge are two separate consumables. Make sure both are installed as an assembly. If the toner cartridge is placed in the machine without the drum unit, the message Drum ! may be displayed.

Toner cartridge Drum unit

See Replacin g the to ner cartridges on page 74. Model Name: TN-241BK, TN-241C, TN-2 41M ,

TN-241Y, TN-245C, TN-245M, TN- 245Y

See Replacing the drum units on page 81. Model Name: DR-241CL (4 pc. drum set) or

DR-241CL-BK, DR-241CL-CMY (single drums)

Belt unit Waste toner box

See Replacin g the bel t uni t onpage 87. Model Name: BU-220CL

See Replacin g the wast e toner box on page 91. Model Name: WT-220CL

Routine maintena nce

The messages in the table appear on the Touchscreen in Ready mode. These messages provide advanced warnings to replace the consumable items before they reach end of life. To avoid any inconvenience, you may want to buy spare consumable items before the machine stops printing.

Touchscreen messages

Toner Lo w Prepare New

Toner Cartridge.

Drum End SoonX

Consumable item to prepare

Toner cartridge

BK = Black C = Cyan M = Magenta Y = Yellow

1 Drum unit

Approximate life How to replace Model name

<Black> 2,500 pages

125

<Cyan, Magenta, Yellow>

1,400 pages 2,200 pages

125

126

15,000 pages

X = BK, C, M, Y BK = Black C = Cyan M = Magenta Y = Yellow

Belt End Soon Belt unit WT Box End Soon

A4 or Letter size si ngle-si ded pages.

Approx. cartridge yield is declared in accor dance with ISO/IEC 19798.

1 page per job

Drum life is approximate and may vary by type of use.

Standard toner cartridge

High yield toner cartridge

Waste toner box

50,000 pages 50,000 pages

See page 74.

134

See page 82. 4 Drum units:

See page 87. BU-220CL

See page 91. WT-220CL

TN-241BK TN-241C TN-241M TN-241Y TN-245C TN-245M TN-245Y

DR-241CL

1 Drum unit: DR-241CL-BK DR-241CL-CMY

You must clean the machine regularly and replace the consumable items when the messages in the table are displayed on the Touchscreen.

Touchscreen messages

Replace Toner

Consumable item to replace

Toner cartridge The Touchscreen

shows the toner cartridge colour that you must replace.

BK = Black C = Cyan M = Magenta Y = Yellow

Replace DrumX

Drum unit

X = BK, C, M, Y BK = Black C = Cyan M = Magenta

Y = Yellow Drum Stop Drum unit Replac e Bel t Belt unit

Replac e WT Bo x Waste toner box Replac e Fus er Fuse r unit

Replac e PF ki t Paper feeding kit

Approximate life How to replace Model name

<Black> 2,500 pages

125

<Cyan, Magenta, Yellow>

1,400 pages 2,200 pages

125

126

15,000 pages

See page 74.

134

See page 82. 4 Drum units:

TN-241BK TN-241C TN-241M TN-241Y TN-245C TN-245M TN-245Y

DR-241CL

1 Drum unit: DR-241CL-BK DR-241CL-CMY

50,000 pages 50,000 pages 50,000 pages

See page 87. BU-220CL

See page 91. WT-220CL

Contact Bro ther cust omer servi ce or your local Brother dealer for a replacement fuser unit.

50,000 pages

Contact Bro ther cust omer servi ce or your local Brother dealer for a replacement paper feeding kit.

A4 or Let ter size single-si ded pages.

Approx. cartridge yield is declared in accord ance with ISO/IEC 19798.

1 page per job

Drum life is approximate and may vary by type of use.

Standard toner cartridge

High yield toner cartridge

Routine maintena nce

NOTE

• Go to http://www.brother.com/original/index.html for instructions on how to return your used consumable items to the Brother recycling program. If you choose not to return your used items, discard the used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, contact your local waste disposal office (see Product Safety Guide: Recycling information in accordance with the WEEE and Batter y Dire ctives).

• We recommend placing used consumable items on a piece of paper to prevent accidentally spilling or scattering the material inside.

• If you use paper that is not a direct equivalent for the recommended paper, the life of consumable items and machine parts may be reduced.

• The projected life for each of the toner cartridges is based on ISO/ICE 19798. Frequency of replacement will vary depending on the print volume, percentage of coverage, types of media used, and powering on/off the machine.

• Frequency of replacement consumables except toner cartridges will vary depending on the print volume, types of media used, and powering on/off the machine.

Replacing the toner

NOTE

cartridges A

Model Name: TN-241BK1, TN-241C1,

TN-241M TN-245M

The Standard toner cartridge can print approximately 2,500 pages approximately 1,400 pages

Magenta, Yellow). The High Yield toner cartridge can print approximately 2,200

pages page count will vary depending on your average type of document.

When a toner cartridge is running low, the Touchscreen shows Toner Low.

The toner cartridges that come supplied with the machine must be replaced after

approximately 1,000 pages

Standard toner cartridge

High yield toner cartridge

Approx. cartridge yield is declared in accord ance with ISO/IEC 19798.

, TN-241Y1, TN-245C2,

, TN-245Y

(Cyan, Magenta, Yellow). Actual

(Black) or

(Cyan,

Toner Low A

If the Touchscreen shows Toner Low, buy a new toner cartridge for the colour indicated on the Touchscreen and have it ready before you get a Replace Toner message.

Replace Toner A

When the Touchscreen shows Replace Toner the machine will stop printing until you replace the toner cartridge.

The Touchscreen shows the toner cartridge colour that you must replace. (BK=Black, C=Cyan, M=Magenta, Y=Yellow ).

A new Brother Original toner cartridge will reset the Replace Toner message.

• The indication of remaining toner life will vary depending on the types of documents printed and customer’s usage.

• It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning.

• To ensure high quality printing, we recommend that you use only Brother Original toner cartridges. When you want to buy toner cartridges, contact Brother customer service or your local Brother dealer.

• We recommend that you clean the machine when you replace the toner cartridge (see Cleaning and Checking the machine on page 96).

• DO NOT unpack the new toner cartridge until you are ready to install it.

Replacing the toner cartridges A

WARNING

a Make sure the machine is turned on. b Open the top cover until it locks in th e

open position.

Routine maintena nce

HOT SURFACE

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts.

c Remove the toner cartridge and drum

unit assembly for the colour shown on the Touchscreen.

IMPORTANT

• We recommend that you place the toner

WARNING

cartridge and drum unit assembly on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner.

• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.

d Push down the green lock lever and take

the toner cartridge out of the drum unit.

• DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire. It could explode, resulting in injuries.

• DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the product. Doing so could cause a fire or electrical shock. Instead, use only a dry, lint-free cloth.

(See Product Safety Guide: General precautions.)

Routine maintena nce

IMPORTANT

NOTE

• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.

• Be sure to seal up the used toner cartridge tightly in a bag so that toner powder does not spill out of the cartridge.

• Go to http://www.brother.com/original/ index.html for instructions on how to return your used consumable items to the Brother recycling program. If you choose not to return your used items, discard the used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, contact your local waste disposal office (See Product Safety Guide: Recycling

information in accordance with the WEEE and Battery Directives).

e Unpack the new toner cartridge. Hold

the cartridge level with both hands and gently shake it from side to side several times to spread the toner evenly inside the cartridge.

• We recommend that you place the toner cartridge on a clean, flat, level, stable surface with disposable paper underneath it in case you accidentally spill or scatter toner.

IMPORTANT

• Unpack the toner cartridge just before you

IMPORTANT

put it in the machine. If a toner cartridge is left unpacked for a long time, the toner life will be shortened.

• If an unpacked drum unit is placed in direct sunlight (or room light for long periods of time), the unit may be damaged.

• Brother machines are designed to work with toner of a particular specification and will work to a lev el of optimum performance when used with Brother Original toner cartridges. Brother cannot guarantee this optimum performance if toner or toner cartridges of other specifications are used. Brother does not therefore recommend the use of cartridges other than Brother Original cartridges with this machine, or the refilling of empty cartridges with toner from other sources. If damage is caused to the drum unit or other parts of this machine as a result of the use of toner or toner cartridges other than Brother Original products due to the incompatibility or lack of suitability of those products with this machine, any repairs required as a result may not be covered by the warranty.

f Pull off the protective cover.

Put the new toner cartridge in the drum unit immediately after you remove its protective cover. To prevent any degradation to the print quality, DO NOT touch the shaded parts shown in the illustrations.

Routine maintena nce

NOTE

g Put the new toner cartridge firmly into

the drum unit until you hear it lock into place. If you put it in correctly, the green lock lever on the drum unit will lift automatically.

h Clean the corona wire inside the drum

unit by gently sliding the green tab from left to right and right to left several times.

Make sure you put the toner cartridge in correctly or it may separate from the drum unit.

Be sure to return the tab to the Home position (a) (1). The arrow on the tab must be aligned with the arrow on the drum unit. If it is not, printed pages may have a vertical stripe.

i Repeat step c and step h to clean

each of three remaining corona wires.

When cleaning the corona wires, you do not have to remove the toner cartridge from the drum unit.

j Slide each toner cartridge and drum unit

NOTE

BK C

M Y

assembl y int o the machine. Make sur e you match the toner cartridge colour to the same colour label on the machine.

k Close the top cover of the machine.

After replacing a toner cartridge, DO NOT turn off the machine or open the top cover until the Touchscreen clears the Please wait. message and returns to Ready mode.

BK = Black, C = Cyan, M = Magenta, Y= Yellow

Routine maintena nce

IMPORTANT

Replacing the drum units A

Model Name: DR-241CL 4 pc. Drum Set or single drum units DR-241CL-BK, DR-241CL-CMY

A new drum unit can print approximately 15,000 A4 or Letter size single-sided pages.

DR-241CL Drum Set contains four drum units, one Black (DR-241CL-BK) and three Colour (DR-241CL-CMY).

DR-241CL-BK contains one Black drum. DR-241CL-CMY contains one Colour drum.

Drum wear and tear occurs due to general use, rotation of the drum and interaction with paper, toner and other materials in the paper path. In designing this product, Brother decided to use the number of rotations of the drum as a reasonable determinant of the drum life. When a drum reaches the factoryestablished rotation limit corresponding to the rated page yield, the product’s Touchscreen LCD will advise you to replace the applicable drum(s). The product will continue to function; however, print quality may not be optimal.

As the drums rotate in unison during the various stages of operation (regardless of whether toner is deposited on the page) and because damage to a single drum unit is not likely, you must replace all of the drums at once (unless you replaced an individual drum [DR-241CL-BK for Black and DR-241CL-CMY for Colour] for reasons other than reaching its rated life). For your convenience, Brother sells the drum units as a set of four (DR-241CL).

For best performance, use a Brother Original drum unit and Brother Original toner units. Printing with a third-party drum unit or toner unit may reduce not only the print quality but also the quality and life of the machine itself. Warranty coverage may not apply to problems caused by the use of a third-party drum or toner unit.

Drum ! A

The corona wires are dirty. Clean the corona wires in the four drum units (see Cleaning the corona wires on page 100).

If you cleaned the corona wires and the Drum ! error is still displayed on the Touchscreen, then the drum unit is at the end of its life. Replace the drum units with a new set.

Drum End SoonX A

If only a specified drum is near the end of its life, the Touchscreen shows the Drum End SoonX message. The X indicates the drum unit colour that is near the end of its life. (BK=Black, C=Cyan, M= Magenta, Y=Yellow ). We recommend you keep Brother Original drum units ready for installation. Buy a new drum unit DR-241CL-BK (for Black) or a DR-241CL-CMY (for either C, M, Y colour) and have it ready before you get a Replace DrumX message.

Replace DrumX A

If only a specified drum needs to be replaced, the Touchscreen shows the Replace DrumX message. The X indicates the drum unit colour that you must replace. (BK=Black, C=Cyan, M=Magenta, Y=Yellow )

The drum unit has exceeded its rated life. Replace the drum unit with a new one. We recommend a Brother Original drum unit be installed at this time.

When you replace the drum unit with a new one, you must reset the drum counter. Instructions of how to do this can be found in the box your new drum unit came in.

Drum Stop A

IMPORTANT

We cannot guarantee the print quality. Replace the drum unit with a new one. We recommend a Brother Original drum unit be installed at this time.

When you replace the drum unit with a new one, you must reset the drum counter. Instructions of how to do this can be found in the box your new drum unit came in.

Replacing the drum units A

• W h ile removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.

• Every time you replace the drum unit, clean the inside of the machine (see Cleaning and Checking the machine on page 96).

• D O NOT unpack the new drum unit until you are ready to install it. Exposure to direct sunlight (or room light for long periods of time) may damage the drum unit.

a Make sure the machine is turned on. b Open the top cover until it locks in the

open position.

c Remove the toner cartridge and drum

WARNING

IMPORTANT

unit assembly for the colour shown on the Touchscreen.

HOT SURFACE

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts.

Routine maintena nce

• We recommend that you place the toner cartridge and drum unit assembly on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner.

• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.

d Push down the green lock lever and take

WARNING

IMPORTANT

the toner cartridge out of the drum unit.

• H and le the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.

• DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire. It could explode, resulting in injuries.

(See Product Safety Guide: General precautions.)

• We recommend that you place the toner cartridge on a clean, flat, level, stable surface with disposable paper underneath it in case you accidentally spill or scatter toner.

NOTE

• Be sure to seal up the used drum unit

NOTE

tightly in a bag so that toner powder does not spill out of the drum unit.

• Go to http://www.brother.com/original/ index.html for instructions on how to return your used consumable items to the Brother recycling program. If you choose not to return your used items, discard the used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, contact your local waste disposal office (see Product Safety Guide: Recycling

information in accordance with the WEEE and Battery Directives).

e Unpack the new drum unit. f Pull off the protective cover.

Routine maintena nce

g Put the toner cartridge firmly into the

new drum unit until you hear it lock into place. If you put the cartridge in correctly, the green lock lever will lift automatically.

Make sure you put the toner cartridge in correctly or it may separate from the drum unit.

h Clean the corona wire inside the drum

NOTE

BK C

M Y

unit by gently sliding the green tab from left to right and right to left several times.

j Slide each toner cartridge and drum unit

assembly into the machine. Make sure you match the toner cartridge colour to the same colour label on the machine.

Be su r e to return the tab to the Ho me position (a) (1). The arrow on the tab must be aligned with the arrow on the drum unit. If it is not, printed pages may have a vertical stripe.

i Repeat step c and step h to clean

each of the three remaining corona wires.

When cleaning the corona wires, you do not have to remove the toner cartridge from the drum unit.

BK = Black, C = Cyan, M = Magenta, Y= Yellow

k Close the top cover of the machine.

Routine maintena nce

IMPORTANT

l When you replace the drum unit with a

new one, you must reset the drum counter. Instructions of how to do this can be found in the box your new drum unit came in.

Replacing the belt unit A

Model name: BU-220CL A new belt unit can print approximately

50,000 A4 or Letter size single-sided pages.

Replace Belt A

When the Replace Belt message appears on the Touchscreen, you must replace the belt unit.

When you replace the belt unit with a new one, you must reset the belt unit counter. Instructions of how to do this can be found in the box your new belt unit came in.

• DO NOT touch the surface of the belt unit. If you touch it, it could decrease print quality.

• Damage caused by incorrect handling of the belt unit may void your warranty.

a Mak e sure the mac hine is turned on . b Open the top cover until it locks in th e

open position.

c Remove all of the toner cartridge and

WARNING

IMPORTANT

drum unit assemblies.

HOT SURFACE

After you have just used the machine, some internal p ar ts o f the mac h ine will be extremely hot. Wait for the machine to cool down before you touch the internal parts.

• We recommend that you place the toner cartridge and drum unit assemblies on a clean, flat surface with disposable paper underneath them in case you accidentally spill or scatter toner.

• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.

Routine maintena nce

IMPORTANT

d Hold the green handle of the belt unit

and lift the belt unit up, and then pull it out.

e Unpack the new belt unit and put the

new belt unit in the machine.

To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.

f Slide each toner cartridge and drum unit

BK C

M Y

assembly into the machine, making sure you match the toner cartridge colours to the same colour labels on the machine.

g Close the top cover of the machine. h When you replace the belt unit with a

new one, you must reset the belt unit counter. Instructions of how to do this can be found in the box your new belt unit came in.

BK = Black, C = Cyan, M = Magenta, Y= Yellow

Brother MFC-9140CDN, MFC-9330CDW, MFC-9340CDW Basic User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

User’s Guides and where do I find them?

Table of Contents

General informati on 1

Using the documentation

Symbo ls an d con v en tio ns used in the do cu men tat io n 1

Accessing Brother Utilities (Windows® 8) 1

Accessing the Advanced User’s Guide, Softwa re User’s Guide and Network User’s Guide

Viewing Documentation 1

Viewing Documentation (Windows®) 1

Viewing Documentation (Macintosh) 1

How to find Scanning instructions 1

How to access the User’s Guides for Advanced Featur es

Accessing Brother Support (Windows®) 1

Accessing Brother Support (Macintosh) 1

Control panel overview 1

Touchscreen LCD 1

Settings screen 1

Setting the Ready screen 1

Basic Operations 1

Shortcut Settings 1

Adding Copy Shortcuts 1

Adding Fa x Shortcuts 1

Adding Scan Shortcuts 1

Adding Web Connect Shortcuts 1

Changing Shortcuts 1

Editing Shortcut Names 1

Deleti ng Shortcuts 1

Recalling Sho rtcu ts 1

Volume settings 1

Ring volume 1

Speaker volume 1

Beeper volume 1

Loadin g paper 2

Loading paper and print media

Loading paper in the paper tray 2

Printing on plain paper, thin paper or recycled paper from the paper tray 2

Loading paper in the manual feed sl ot 2

Printing on plain paper, thin paper, recycled paper and bond paper from the manual feed slot 2

Printing on thick paper, labels, envelopes and glossy paper from the manual feed slot 2

Unscannable and unprintable areas 2

Paper settings 2

Paper Size 2

Paper Type 2

Acceptable paper and other print media 2

Type and size of paper 2

The names for the paper trays in the printer driver and this Guide are as follows: 2

Recommended paper and print media 2

Paper capacity of the paper trays 2

Recommended paper specifications 2

Handling and using special paper 2

Types of paper to avoid 2

Envelopes 2

Types of envelopes to avoid 2

Labels 2

Types of labels to avoid 2

Loading document s 3

How to load documents

Using the automatic document feeder (ADF) 3

Document Sizes Supported 3

How to load documents 3

To scan non-standard documents , see Using the scanner glass on page 35.

Document Sizes Supported 3

How to load documents 3

How to send a fax 4

For the following advanced fax sending operations and settings, see Advanced User's Guide:Sending a fax

Faxing Le tte r s ize do cumen ts from the sc an ne r gla ss 4

Stop faxing 4

Cancelling a fax in process 4

Transmission Verification Report 4

Rece iving a f ax 5

Receive modes 5

Choosing the receive mode 5

Using receive modes 5

Fax Only 5

Fax/Tel mode helps you manage incoming calls, by recognising whether they are fax or voice calls and dealing with them in one of the following ways:

Manual mode turns off all automatic answering functions unless you are using the