Brother MFC-8510DN, MFC-8520DN Basic User Guide

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Basic User’s Guide

MFC-8510DN MFC-8520DN

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User's Guides and where do I find them?

Which Guide? What's in it? Where is it?

Product Safety Guide

Read this Guide first. Please read the Safety Instructions before you set up your machine. See this Guide for trademarks and legal limitations.

Quick Setup Guide Follow the instructions for setting up your

machine and installing the drivers and software for the operating system and connection type you are using.

Basic User's Guide Learn the basic Fax, Copy, Scan and Direct

Print operations and how to replace consumables. See troubleshooting tips.

Advanced User's Guide

Learn more advanced operations: Fax, Copy, security features, printing reports and performing routine maintenance.

Software User's Guide

Follow these instructions for Printing, Scanning, Network Scanning, Remote Setup, PC-Fax, and using the Brother ControlCenter utility.

Printed / In the box

For Czech Republic, Republic of Bulgaria, Republic of Hungary, Republic of Poland, Romania, Slovak Republic : PDF file / Installer CD-ROM / In the box

PDF file / Installer CD-ROM / In the box

Network User's Guide

This Guide provides useful information about wired and wireless network settings and security settings using the Brother machine. You can also find supported protocol information for your machine and detailed troubleshooting tips.

Google Cloud Print Guide

This Guide provides details on how to configure your Brother machine to a Google account and use Google Cloud Print services for printing over the Internet from devices using Gmail™ for mobile, GOOGLE DOCS™ for mobile and applications for the Chrome OS.

Mobile Print/Scan Guide for Brother iPrint&Scan

This Guide provides useful information about printing JPEG and PDF

your mobile device and scanning from your Brother machine to your mobile device when connected on a Wi-Fi network.

PDF printing is not supported on Windows® Phone.

Visit us at http://solutions.brother.com/.

files from

PDF file / Installer CD-ROM / In the box

PDF file / Brother Solutions

Center

PDF file / Brother Solutions

Center

(Basic User’s Guide)

1 General information 1

Using the documentation.......................................................................................1

Symbols and conventions used in the documentation ....................................1

Accessing the Advanced User’s Guide, Software User’s Guide and

Network User’s Guide.........................................................................................2

Viewing Documentation...................................................................................2

How to access the User's Guides for Advanced Features.....................................4

Accessing Brother Support (Windows

Accessing Brother Support (Macintosh) ................................................................5

Control panel overview ..........................................................................................6

Data LED indications .......................................................................................8

Volume settings .....................................................................................................9

Ring volume.....................................................................................................9

Beeper volume ................................................................................................9

Speaker volume...............................................................................................9

2 Loading paper 10

Loading paper and print media ............................................................................10

Loading paper in the standard paper tray and the optional lower tray ..........10

Loading paper in the multi-purpose tray (MP tray) ........................................12

Unscannable and unprintable areas ..............................................................15

Paper settings......................................................................................................16

Paper Type ....................................................................................................16

Paper Size .....................................................................................................16

Tray Use in COPY mode...............................................................................17

Tray Use in FAX mode ..................................................................................17

Tray Use in print mode ..................................................................................18

Acceptable paper and other print media..............................................................19

Recommended paper and print media ..........................................................19

Type and size of paper ..................................................................................19

Handling and using special paper .................................................................21

)................................................................4

3 Loading documents 24

How to load documents .......................................................................................24

Using the automatic document feeder (ADF) ................................................24

Using the scanner glass ................................................................................25

4 Sending a fax 26

How to send a fax................................................................................................26

Faxing Letter size documents from the scanner glass ..................................28

Cancelling a fax in progress ..........................................................................28

Transmission Verification Report...................................................................28

5 Receiving a fax 30

Receive modes ....................................................................................................30

Choosing the receive mode...........................................................................30

Using receive modes ...........................................................................................31

Fax Only ........................................................................................................31

Fax/Tel...........................................................................................................31

Manual...........................................................................................................31

External TAD .................................................................................................31

Receive Mode settings ........................................................................................32

Ring Delay.....................................................................................................32

F/T Ring Time (Fax/Tel mode only)...............................................................32

Fax Detect .....................................................................................................33

6Using PC-FAX 34

How to use PC-FAX.............................................................................................34

PC-FAX Receive (For Windows

PC-FAX Send................................................................................................35

only) .........................................................34

7 Telephone and external devices 36

Telephone line services.......................................................................................36

Setting the telephone line type ......................................................................36

Connecting an external TAD ...............................................................................37

Connections...................................................................................................37

Recording an outgoing message (OGM).......................................................38

Multi-line connections (PBX) .........................................................................38

External and extension telephones......................................................................38

Connecting an external or extension telephone ............................................38

Operation from external or extension telephones..........................................39

For Fax/Tel mode only...................................................................................39

Using extension telephones (U.K. only) ........................................................39

Using a non-Brother cordless external handset ............................................40

Using Remote Codes ....................................................................................40

8 Dialling and storing numbers 42

How to dial...........................................................................................................42

Manual dialling............................................................................................... 42

One Touch dialling.........................................................................................42

Speed dialling ................................................................................................42

Search ...........................................................................................................43

LDAP search ................................................................................................43

Fax redial.......................................................................................................43

Storing numbers ..................................................................................................44

One Touch and Speed Dial Storage Options ................................................45

Storing a pause .............................................................................................46

Storing One Touch Dial numbers ..................................................................46

Storing Speed Dial numbers..........................................................................48

Changing or Deleting One Touch and Speed Dial numbers .........................50

iii

9 Making copies 52

How to copy .........................................................................................................52

Stop copying..................................................................................................52

Copy settings.................................................................................................52

10 Printing data from a USB Flash memory drive or digital camera

supporting mass storage 53

Creating a PRN file for direct printing ..................................................................53

Printing data directly from the USB Flash memory drive or digital camera

supporting mass storage ..................................................................................54

11 How to print from a computer 57

Printing a document.............................................................................................57

12 How to scan to a computer 58

Scanning a document as a PDF file using ControlCenter4 (Windows®) ............. 58

Changing the SCAN key settings ........................................................................61

Before scanning.............................................................................................61

SCAN key settings.........................................................................................61

Scanning using the SCAN key ......................................................................63

A Routine maintenance 64

Replacing the consumable items.........................................................................64

Replacing the toner cartridge ........................................................................66

Replacing the drum unit.................................................................................72

Cleaning and Checking the machine ...................................................................77

Cleaning the outside of the machine .............................................................77

Cleaning the scanner glass ...........................................................................78

Cleaning the corona wire...............................................................................80

Cleaning the drum unit ..................................................................................82

Cleaning the paper pick-up rollers.................................................................86

B Troubleshooting 88

Identifying your problem ......................................................................................88

Error and maintenance messages.......................................................................90

Transferring your faxes or Fax Journal report ...............................................97

Document Jams...................................................................................................98

Document is jammed in the top of the ADF unit............................................98

Document is jammed under the document cover ..........................................98

Removing small documents jammed in the ADF...........................................99

Document is jammed at the output tray.........................................................99

Paper Jams........................................................................................................100

Paper is jammed in the MP tray ..................................................................100

Paper is jammed in paper tray 1 or tray 2 ...................................................101

Paper is jammed at the back of the machine ..............................................102

Paper is jammed inside the machine...........................................................105

Paper is jammed in the duplex tray .............................................................109

If you are having difficulty with your machine....................................................111

Setting Dial Tone detection .........................................................................121

Telephone line interference / VoIP ..............................................................121

Improving the print quality..................................................................................122

Machine Information..........................................................................................129

Checking the Serial Number........................................................................129

Reset functions............................................................................................129

How to reset the machine............................................................................130

C Menu and features 131

On-screen programming....................................................................................131

How to access the menu mode ...................................................................131

Menu table.........................................................................................................132

Entering text ......................................................................................................154

D Specifications 156

General..............................................................................................................156

Document Size ..................................................................................................158

Print media.........................................................................................................159

Fax.....................................................................................................................160

Copy ..................................................................................................................161

Scanner .............................................................................................................162

Printer................................................................................................................163

Interfaces...........................................................................................................164

Direct Print feature.............................................................................................165

Computer requirements ....................................................................................166

Consumable items.............................................................................................168

Network (LAN) ...................................................................................................169

E Index 170

Table of Contents

(Advanced User's Guide)

You can view the Advanced User's Guide on the Installer CD-ROM. The Advanced User's Guide explains the following features and operations.

1 General Setup

Memory storage

Automatic Daylight Saving Time

Ecology features

Quiet mode feature

LCD Contrast

Mode Timer

2 Security features

Secure Function Lock 2.0

Setting Lock

Restricting dialling

3 Sending a fax

Additional sending options

Additional sending operations

Polling overview

7 Making copies

Copy settings

Duplex (2-sided) copying

A Routine maintenance

Cleaning and checking the machine

Replacing periodic maintenance parts

Packing and shipping the machine

BOptions

Optional paper tray (LT-5400)

Memory board

C Glossary

DIndex

4 Receiving a fax

Remote Fax Options

Additional receiving operations

Polling overview

5 Dialling and storing numbers

Telephone line services

Additional dialling operations

Additional ways to store numbers

6 Printing reports

Fax reports

Reports

WARNING

Important

General information 1

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Symbols and conventions used in the documentation 1

The following symbols and conventions are used throughout the documentation.

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.

Important indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.

Bold Bold style identifies keys on the

Italics Italicized style emphasizes an

Courier New

Follow all warnings and instructions marked on the product.

machine's control panel or on the computer screen.

important point or refers you to a related topic.

Courier New font identifies the messages shown on the LCD of the machine.

Prohibition icons indicate actions that must not be performed.

Electrical Hazard icons alert you to a possible electrical shock.

Hot Surface icons warn you not to touch machine parts that are hot.

Fire hazard icons alert you to the possibility of fire.

Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features.

Chapter 1

Note

Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide

This Basic User's Guide does not contain all the information about the machine such as how to use the advanced features for Fax, Copy, Printer, Scanner, PC-Fax and Network. When you are ready to learn detailed information about these operations, read the Advanced User's Guide,

Software User’s Guide and Network User’s Guide that are on the

Installer CD-ROM.

Viewing Documentation 1

Viewing Documentation (Windows®) 1

c If the language screen appears, click

your language. The CD-ROM Top Menu will appear.

d Click Documentation. e Click PDF documents. If the country

screen appears, choose your country. After the list of User’s Guides appears, choose the Guide you want to read.

Viewing Documentation (Macintosh) 1

To view the documentation, from the Start menu, select Brother, MFC-XXXX (where XXXX is your model name) from the programs list, and then choose User’s Guides.

If you have not installed the software, you can find the documentation on the Installer CD-ROM by following the instructions below:

a Turn on your computer. Insert the

Installer CD-ROM into your CD-ROM drive.

If the Brother screen does not appear automatically, go to My Computer (Computer), double-click the CD-ROM icon, and then double-click start.exe.

b If the model name screen appears, click

your model name.

a Turn on your Macintosh. Insert the

Installer CD-ROM into your CD-ROM drive. The following window will appear.

b Double-click the Documentation icon. c If the model name screen appears,

choose your model name and click Next.

d If the language screen appears, double-

click your language folder.

General information

Note

e Double-click top.pdf. If the country

screen appears, choose your country.

f After the list of User’s Guides appears,

choose the Guide you want to read.

How to find Scanning instructions 1

There are several ways you can scan documents. You can find the instructions as follows:

Software User's Guide

 Scanning

 ControlCenter

 Network Scanning

Nuance™ PaperPort™ 12SE How-toGuides

(Windows

 The complete Nuance™ PaperPort™

12SE How-to- Guides can be viewed from the Help section in the Nuance™ PaperPort™ 12SE application.

users)

How to find Network setup instructions

Your machine can be connected to a wired network.

Basic setup instructions uu Quick Setup Guide

More information about network setup uu Network User's Guide

Presto! PageManager User’s Guide

(Macintosh users)

Presto! PageManager must be downloaded and installed before use. For further instructions, see Accessing Brother Support (Macintosh) uu page 5.

 The complete Presto! PageManager

User’s Guide can be viewed from the Help section in the Presto! PageManager application.

Chapter 1

How to access the User's Guides for Advanced Features

You can view and download these Guides from the Brother Solutions Center at:

http://solutions.brother.com/ Click Manuals on your model's page to

download the documentation.

Google Cloud Print Guide 1

Mobile Print/Scan Guide for Brother iPrint&Scan 1

This Guide provides useful information about

printing JPEG and PDF mobile device and scanning from your Brother machine to your mobile device when connected on a Wi-Fi network.

PDF printing is not supported on Windows® Phone.

files from your

Accessing Brother Support (Windows®) 1

You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the Installer CD-ROM.

 Click Brother Support on the main menu.

The following screen will appear:

 To access our website

(http://www.brother.com/ Brother Home Page.

 For the latest news and product support

information (http://solutions.brother.com/ Brother Solutions Center.

 To visit our website for original Brother

Supplies (http://www.brother.com/original/ Supplies Information.

), click

 To access the Brother CreativeCenter

(http://www.brother.com/creativecenter/ for FREE photo projects and printable downloads, click Brother CreativeCenter.

 To return to the main page, click Back or

if you have finished, click Exit.

)

Accessing Brother Support (Macintosh) 1

You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the Installer CD-ROM.

 Double-click the Brother Support icon.

The following screen will appear:

General information

 To download and install Presto!

PageManager, click Presto! PageManager.

 To register your machine from the Brother

Product Registration Page (http://www.brother.com/registration/ click On-Line Registration.

 For the latest news and product support

information (http://solutions.brother.com/ Brother Solutions Center.

 To visit our website for original Brother

Supplies (http://www.brother.com/original/ Supplies Information.

), click

Chapter 1

234

13 1112

01/01/2012 15:00

Fax Res:Standard

Press b or Dial

Control panel overview 1

MFC-8510DN and MFC-8520DN have the same keys. The illustration is based on the MFC-8520DN.

1 One Touch keys

These 8 keys give you instant access to 16 previously stored numbers.

Shift

Lets you access One Touch numbers 9 to 16 when held down.

2 FAX keys:

Tel/R

This key is used to have a telephone conversation after picking up the external handset during the F/T fast double-ring.

When connected to a PBX, you can use this key to gain access to an outside line, to recall an operator, or to transfer a call to another extension.

Redial/Pause

Redials the last number called. It also inserts a pause when programming quick dial numbers or when dialling a number manually.

3 Error LED

Blinks in orange when the LCD displays an error or an important status message.

4 Duplex

You can choose Duplex to copy or print on both sides of the paper.

For MFC-8520DN this key enables automatic 2-sided (Duplex) fax sending when the machine is in FAX mode.

5LCD

Displays messages to help you set up and use your machine.

56 78

01/01/2012 15:00

Fax Res:Standard

Press b or Dial

General information

6 Menu Keys:

Clear

Deletes entered data or lets you cancel the current setting.

Lets you access the Menu to program your settings or retrieve information from the machine.

Lets you store your settings and confirm LCD messages.

Volume keys:

d or c

Press to scroll backwards or forwards through menu selections. Press to change the volume when in fax or standby mode.

a or b Press to scroll through the menus and options. Address Book

Lets you look up and dial stored numbers.

7Dialpad

Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine.

8 Stop/Exit

Stops an operation or exits from a menu.

9Start

Lets you start sending faxes or making copies.

10 Mode keys:

FAX

Puts the machine in FAX mode.

SCAN

Puts the machine in SCAN mode.

COPY

Puts the machine in COPY mode.

11 Data LED

The LED will flash depending on the machine status.

12 Secure Print

You can print data saved in the memory when you enter your four-digit password. (uu Software User's Guide)

When using Secure Function Lock, you can switch restricted users by holding down Shift as you press Secure Print. (uu Advanced User's Guide: Secure Function Lock 2.0)

13 COPY keys:

Options

You can quickly and easily choose temporary settings for copying.

Enlarge/Reduce

Reduces or enlarges copies.

Chapter 1

Data LED indications 1

The Data LED (light emitting diode) will flash depending on the machine’s status.

LED Machine Status Description

Green

(blinking)

Green

Ready Mode The machine is ready to print, in Sleep mode, there is no print

data, or the power switch is off.

Receiving Data The machine is either receiving data from the computer,

processing data in memory, or printing data.

Data Remaining in

Print data remains in the machine's memory.

Memory

General information

Volume settings 1

Ring volume 1

You can choose a range of ring volume levels, from High to Off.

While in FAX mode press or to adjust the volume level. The LCD will show the current setting, and each key press will change the volume to the next level. The machine will keep the new setting until you change it.

You can also change the ring volume through the menu:

a Press Menu, 1, 3, 1. b Press a or b to choose Low, Med, High

or Off. Press OK.

c Press Stop/Exit.

Speaker volume 1

You can choose a range of speaker volume levels, from High to Off.

a Press Menu, 1, 3, 3. b Press a or b to choose Low, Med, High

or Off. Press OK.

c Press Stop/Exit.

Beeper volume 1

When the beeper is on, the machine will beep when you press a key, make a mistake, or after you send or receive a fax. You can choose a range of volume levels, from High to Off.

a Press Menu, 1, 3, 2. b Press a or b to choose Low, Med, High

or Off. Press OK.

c Press Stop/Exit.

Loading paper 2

Loading paper and print media

The machine can feed paper from the standard paper tray, optional lower tray or multi-purpose tray.

When you put paper into the paper tray, note the following:

 If your application software supports

paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by using the control panel buttons.

Loading paper in the standard paper tray and the optional lower tray 2

You can load up to 250 sheets in the standard paper tray (Tray 1) and 500 sheets in the optional lower tray (Tray 2). Paper can be loaded up to the maximum paper mark ( ) on the right-hand side of the paper tray. (For recommended paper to use, see Acceptable paper and other print media uu page 19.)

Printing on plain paper, thin paper or recycled paper from Tray 1 and Tray 22

a Pull the paper tray completely out of the

machine.

b While pressing the green paper-guide

release lever (1), slide the paper guides to fit the paper you are loading in the tray. Make sure that the guides are firmly in the slots.

Loading paper

c Fan the stack of paper well to avoid

paper jams and misfeeds.

d Put paper in the tray and make sure:

 The paper is below the maximum

paper mark ( ) (1). Overfilling the paper tray will cause

paper jams.

 The side to be printed on must be

face down.

 The paper guides touch the sides of

the paper so it will feed correctly.

f Lift up the support flap (1) to prevent

paper from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine.

e Put the paper tray firmly back in the

machine. Make sure that it is completely inserted into the machine.

Chapter 2

Loading paper in the multi-purpose tray (MP tray) 2

You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper. Use this tray to print or copy on thick paper, bond paper, labels or envelopes. (For recommended paper to use, see Paper capacity of the paper trays uu page 20.)

Printing on plain paper, thin paper, recycled paper and bond paper from the MP tray

a Open the MP tray and lower it gently.

b Pull out the MP tray support (1) and

unfold the flap (2).

c Put paper in the MP tray and make sure:

 The paper stays under the maximum

paper mark (1).

 The side to be printed on must be

face up with the leading edge (top of the paper) in first.

 The paper guides must gently touch

the sides of the paper so it will feed correctly.

Loading paper

d Lift up the support flap to prevent paper

from sliding off the face-down output tray, or remove each page as soon as it comes out of the machine.

Printing on thick paper, labels and envelopes from the MP tray 2

Before loading, press the corners and sides of the envelopes to make them as flat as possible.

a Open the back cover (face-up output

tray).

Chapter 2

Note

b Open the MP tray and lower it gently.

c Pull out the MP tray support (1) and

unfold the flap (2).

d Put paper, labels or envelopes in the MP

tray. Make sure:

 The number of envelopes in the MP

tray does not exceed 3.

 The paper, labels or envelopes stay

under the maximum paper mark (1).

 The side to be printed on must be

face up.

e Send the print data to the machine.

• Remove each printed envelope immediately to prevent a paper jam.

• If your thick paper curls during printing, put only one sheet at a time in the MP tray and open the back cover (face-up output tray)

to let the printed pages exit to the face-up output tray.

f Close the back cover (face-up output

tray).

Loading paper

Note

Unscannable and unprintable areas 2

The figures below show maximum unscannable and unprintable areas. These areas may vary depending on the paper size or settings in the application you are using.

When using BR-Script3 emulation, the edges of the paper that cannot be printed on are

4.2 mm.

Usage Document

Fax (Sending) Letter 3 mm 4 mm

Copy

a single copy

or a 1 in 1 copy

Scan Letter 3 mm 3 mm

Size

Top (1)

Bottom (3)

Left (2)

Right (4)

A4 3 mm (ADF)

1mm (Scanner Glass) 3mm

Legal 3 mm 4 mm

Letter 4 mm 4 mm

A4 4 mm 3 mm

Legal 4 mm 4 mm

A4 3 mm 3 mm

Legal 3 mm 3 mm

Print Letter 4.2 mm 6.35 mm

A4 4.2 mm 6.01 mm

Legal 4.2 mm 6.35 mm

Chapter 2

Note

Paper settings 2

Paper Type 2

Set up the machine for the type of paper you are using. This will give you the best print quality.

a Do one of the following:

 To set the paper type for the

MP Tray press Menu, 1, 2, 1, 1.

 To set the paper type for Tray#1

press Menu, 1, 2, 1, 2.

 To set the paper type for Tray#2

press Menu, 1, 2, 1, 3 if you installed the optional lower tray.

b Press a or b to choose Thin, Plain,

Thick, Thicker, Recycled Paper

or Label Press OK.

c Press Stop/Exit.

Tray#2 appears only if the optional lower tray is installed.

The Label type option appears only if you chose the MP tray in step a.

Paper Size 2

You can use four sizes of paper for printing faxes: A4, Letter, Legal or Folio.

You can use ten sizes of paper for printing copies: A4, Letter, Legal, Executive, A5, A5 L, A6, B5, B6 and Folio and four sizes for printing faxes: A4, Letter, Legal or Folio (8.5 in. × 13 in.).

When you change the size of paper in the tray, you will also need to change the setting for the paper size at the same time so your machine can fit the document or an incoming fax on the page.

a Do one of the following:

 To set the paper size for the

MP Tray press Menu, 1, 2, 2, 1.

 To set the paper size for Tray#1

press Menu, 1, 2, 2, 2.

 To set the paper size for Tray#2

press Menu, 1, 2, 2, 3 if you installed the optional lower tray.

b Press a or b to choose A4, Letter,

Legal, Executive, A5, A5 L, A6, B5, B6, Folio or Any

Press OK.

c Press Stop/Exit.

Tray#2 appears only if the optional lower tray is installed.

The Any option appears only when you choose the MP tray.

• If you choose Any for the MP Tray Paper Size, you must choose MP Only for the Tray Use setting. You cannot use the Any Paper Size selection for the MP tray when making N in 1 copies. You must choose one of the other available Paper Size selections for the MP tray.

• A5 L and A6 size are not available for Tray#2.

Loading paper

Note

Tray Use in COPY mode 2

You can change the priority tray that the machine will use for printing copies.

When you choose Tray#1 Only, MP Only or Tray#2 Only

paper only from that tray. If the selected tray is out of paper, No Paper will appear on the LCD. Insert the paper in the empty tray.

To change the tray setting follow the instructions below:

, the machine pulls the

a Press Menu, 1, 6, 1. b Press a or b to choose Tray#1 Only,

Tray#2 Only MP>T1>T2

Press OK.

, MP Only,

or T1>T21>MP.

c Press Stop/Exit.

Tray#2 Only and T2 appear only if the optional lower tray is installed.

• When loading the documents in the ADF and MP>T1>T2 or T1>T2>MP is selected, the machine looks for the tray with the most suitable paper and pulls paper from that tray. If no tray has suitable paper, the machine pulls paper from the higher priority tray.

• When using the scanner glass, your document is copied from the higher priority tray even if more suitable paper is in another paper tray.

Tray Use in FAX mode 2

You can change the default tray that the machine will use for printing received faxes.

When you choose Tray#1 Only, MP Only or Tray#2 Only

paper only from that tray. If the selected tray is out of paper, No Paper will appear on the LCD. Insert the paper in the empty tray.

When you choose T1>T2 pulls paper from Tray #1 until it is empty, then from Tray #2, and then from the MP tray.

When you choose MP>T1>T2 pulls paper from the MP tray until it is empty, then from Tray #1, and then from Tray #2.

• You can use four sizes of paper for printing faxes: A4, Letter, Legal or Folio. When a suitable size is not in any of the trays received faxes will be stored in the machine’s memory and Size mismatch will appear on the LCD. (For details, see Error and maintenance messages uu page 90.)

• If the tray is out of paper and received faxes are in the machine’s memory, No Paper will appear on the LCD. Insert paper in the empty tray.

, the machine pulls the

>MP, the machine

, the machine

a Press Menu, 1, 6, 2. b Press a or b to choose Tray#1 Only,

Tray#2 Only MP>T1>T2

Press OK.

, MP Only,

or T1>T21>MP.

c Press Stop/Exit.

Tray#2 Only and T2 appear only if the optional lower tray is installed.

Chapter 2

Tray Use in print mode 2

You can change the default tray the machine will use for printing from your computer and for Direct print.

a Press Menu, 1, 6, 3. b Press a or b to choose Tray#1 Only,

Tray#2 Only MP>T1>T2

Press OK.

, MP Only,

or T1>T21>MP.

c Press Stop/Exit.

Tray#2 Only and T2 appear only if the optional lower tray is installed.

Loading paper

Acceptable paper and other print media 2

Print quality may vary according to the type of paper you are using.

You can use the following types of print media: plain paper, thin paper, thick paper, thicker paper, bond paper, recycled paper, labels or envelopes.

For best results, follow the instructions below:

 DO NOT put different types of paper in the

paper tray at the same time because it may cause paper jams or misfeeds.

 For correct printing, you must choose the

same paper size from your software application as the paper in the tray.

 Avoid touching the printed surface of the

paper immediately after printing.

 Before you buy a lot of paper, test a small

quantity to make sure the paper is suitable.

Recommended paper and print media 2

Paper Type Item

Plain paper

Recycled Paper Xerox Recycled Supreme

Labels Avery laser label L7163 Envelopes Antalis River series (DL)

Xerox Premier TCF 80 g/m

Xerox Business 80 g/m

80 g/m

Type and size of paper 2

The machine feeds paper from the installed standard paper tray, multi-purpose tray or optional lower tray.

The names for the paper trays in the printer driver and this Guide are as follows: 2

 Use labels that are designed for use in

laser machines.

Tray and optional unit Name

Standard Paper Tray Tray 1 Multi-purpose Tray MP Tray Optional Lower Tray Tray 2

Chapter 2

Paper capacity of the paper trays 2

Paper size Paper types No. of sheets

Standard Paper Tray (Tray 1)

A4, Letter, Legal, B5, Executive, A5,

Plain paper, Thin paper, Recycled paper

up to 250 (80 g/m

)

A5 (Long Edge), A6, B6,

Folio

Multi-purpose Tray (MP Tray)

Width: 76.2 to 215.9 mm Length: 127 to 355.6 mm

Plain paper, Thin paper, Thick paper, Thicker paper,

50 sheets (80 g/m 3 Envelopes

)

Bond paper, Recycled paper, Envelopes, Labels

Optional Lower Tray (Tray 2)

Folio size is 8.5 in. × 13 in.

A4, Letter, Legal, B5, Executive, A5, B6,

Folio

Plain paper, Thin paper, Recycled paper

up to 500 (80 g/m

)

Recommended paper specifications 2

The following paper specifications are suitable for this machine.

Basis weight

75-90 g/m

Thickness 80-110 μm Roughness Higher than 20 sec.

Stiffness

90-150 cm

Grain direction Long grain

Volume resistivity

Surface resistivity

Filler

10e

10e CaCO

Ash content Below 23 wt% Brightness Higher than 80% Opacity Higher than 85%

/100

-10e11 ohm

-10e12 ohm-cm (Neutral)

 Use paper made for plain paper copying.

 Use paper that is 75 to 90 g/m

 Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.  This machine can use recycled paper that meets DIN 19309 specifications.

Loading paper

Important

Handling and using special paper 2

The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

Some important guidelines when selecting paper are:

 DO NOT use inkjet paper because it may

cause a paper jam or damage your machine.

 Preprinted paper must use ink that can

withstand the temperature of the machine’s fusing process 200 °C.

 If you use bond paper, paper having a

rough surface, or paper that is wrinkled or creased, the paper may exhibit degraded performance.

Types of paper to avoid 2

Some types of paper may not perform well or may cause damage to your machine.

DO NOT use paper:

• that is highly textured

• that is extremely smooth or shiny

• that is curled or warped

1 A curl of 2 mm or greater may cause

jams to occur.

• that is coated or has a chemical finish

• that is damaged, creased or folded

• that exceeds the recommended weight specification in this guide

• with tabs and staples

• with letterheads using low temperature dyes or thermography

• that is multipart or carbonless

• that is designed for inkjet printing

If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.

Chapter 2

Important

Envelopes 2

Most envelopes designed for laser printers will be suitable for your machine. However, some envelopes may have feed and printquality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds. The envelope should lie flat and not be of baggy or flimsy construction. You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine.

Envelopes can only be fed through the MP tray.

We recommend that you print a test envelope to make sure the print results are what you want.

Types of envelopes to avoid 2

DO NOT use envelopes:

• that are damaged, curled, wrinkled or an unusual shape

• that are extremely shiny or textured

• with clasps, staples, snaps or tie strings

• with windows, holes, cut-outs or perforations

• with glue on the surface as shown in the figure below

• with double flaps as shown in the figure below

• with sealing flaps that are not folded down when purchased

• with each side folded as shown in the figure below

• with self-adhesive closures

• that are of a baggy construction

• that are not sharply creased

• that are embossed (have raised writing

• that were previously printed by a laser

• that are pre-printed on the inside

• that cannot be arranged neatly when

• that are made of paper that weighs

• with edges that are not straight or

on them)

machine

stacked

more than the paper weight specifications for the machine

consistently square

If you use any of the types of envelopes listed above, they may damage your machine. This damage may not be covered under any Brother warranty or service agreement.

Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.

Loading paper

Important

Labels 2

The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the drum unit or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels. Labels should be arranged so that they cover the entire length and width of the sheet. Using labels with spaces may result in labels peeling off and causing serious jams or print problems.

All labels used in this machine must be able to withstand a temperature of 200 °C for a period of 0.1 seconds.

Labels can only be fed through the MP tray.

Types of labels to avoid 2

Do not use labels that are damaged, curled, wrinkled or an unusual shape.

• DO NOT feed part used label sheets. The exposed carrier sheet will damage your machine.

• Label sheets should not exceed the paper weight specifications described in this User’s Guide. Labels exceeding this specification may not feed or print correctly and may cause damage to your machine.

• DO NOT reuse or insert labels that have previously been used or are missing a few labels on the sheet.

Important

Note

Loading documents 3

How to load documents

You can send a fax, make copies, and scan from the ADF (Automatic Document Feeder) and the scanner glass.

Using the automatic document feeder (ADF) 3

The ADF can hold up to 35 pages and feeds each sheet individually. We recommend you

use standard 80 g/m the pages before putting them in the ADF.

Document Sizes Supported 3

paper and always fan

• To scan documents that are not suitable for the ADF, see Using the scanner glass uu page 25.

• It is easier to use the ADF if you are loading a multiple page document.

• Make sure documents with correction fluid or written with ink are completely dry.

a Unfold the ADF document support (1).

Lift up and unfold the ADF document output support flap (2).

Length: 147.3 to 355.6 mm Width: 147.3 to 215.9 mm Weight:

64 to 90 g/m

How to load documents 3

• DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam.

• DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paperclipped, pasted or taped.

• DO NOT use cardboard, newspaper or fabric.

• To avoid damaging your machine while using the ADF, DO NOT pull on the document while it is feeding.

b Fan the pages well. c Stagger the pages of your document

face up top edge first, in the ADF until the LCD display message changes and you feel the top page touch the feed rollers.

Loading documents

Note

Important

d Adjust the paper guides (1) to fit the

width of your document.

To scan non-standard documents, see Using the scanner glass uu page 25.

How to load documents 3

To use the scanner glass, the ADF must be empty.

a Lift the document cover. b Using the document guidelines on the

left and top, place the document face down in the upper left corner of the scanner glass.

Using the scanner glass 3

You can use the scanner glass to fax, copy or scan pages of a book, one page at a time.

Document Sizes Supported 3

Length: Up to 300.0 mm Width: Up to 215.9 mm Weight: Up to 2.0 kg

c Close the document cover.

If the document is a book or is thick do not slam the cover or press on it.

Note

01/01/2012 15:00

Fax Res:Standard

Press b or Dial

Sending a fax 4

How to send a fax 4

The following steps show you how to send a fax.

a When you want to send a fax, or change

fax send or receive settings, press the

(FAX) key to illuminate it in blue.

 The LCD shows:

b Do one of the following to load your

document:

 Place the document face up in the

ADF. (See Using the automatic document feeder (ADF)

uu page 24.)

c Do one of the following:

 If you want to change the fax

resolution, press b and press d o r c to choose the fax resolution.

Press OK.

 To send the document, go to

Step d.

d (MFC-8520DN)

Do one of the options below:

 If you want to send a single-sided

document, go to Step e.

 If you want to send a 2-sided

document, press Duplex.

• You can send 2-sided documents from the ADF.

• When the machine is ready to scan 2-sided documents the LCD shows for

Duplex in the lower right corner.

e Enter the fax number by using the dial

pad (up to 40 digits), by pressing a One Touch key, or by pressing (Address Book) twice and entering a three-digit Speed Dial number.

 Load your document face down on

the scanner glass. (See Using the scanner glass uu page 25.)

To send faxes with multiple pages use the ADF.

Sending a fax

Note

f Press Start.

Faxing from the ADF

 The machine starts scanning the

document.

Faxing from the scanner glass

 The machine starts scanning the first

page. Do one of the following:

• To send a single page, press 2 to choose No (Send) or press Start again. The machine starts sending the document.

• To send more than one page, press 1 to choose Yes and place the next page on the scanner glass. Press OK. The machine starts scanning the page. (Repeat this step for each additional page.) Press 2 to choose No (Send) when all the pages have been scanned. The machine starts sending the document.

Fax settings 4

You can change fax settings. (uu Advanced User's Guide: Sending a fax)

 Duplex Scan (2-sided fax layout)

(For MFC-8520DN)

 Contrast

 Fax Resolution

 Broadcast

 Real Time TX

 Overseas Mode

 Delayed Fax

 Batch TX  Coverpage (Setup)  Coverpage (Note)

 Destination

 Polled TX

To cancel a fax in process, press

Stop/Exit.

Chapter 4

Faxing Letter size documents from the scanner glass 4

When faxing Letter size documents, you will need to set the scan glass size to Letter; otherwise, a portion of your faxes will be missing.

a Make sure you are in FAX mode . b Press Menu, 1, 9, 1. c Press a or b to choose Letter.

Press OK.

d Press Stop/Exit.

Cancelling a fax in progress 4

Press Stop/Exit to cancel the fax. If you press Stop/Exit while the machine is dialling or sending, the LCD will ask you to confirm.

Clear Fax?

a 1.Yes b 2.No

Select ab or OK

Press 1 to cancel the fax.

Transmission Verification Report 4

You can use the Transmission Verification Report as proof that you sent a fax. (uu Advanced User's Guide: Transmission Verification Report) This report lists the receiving party’s name or fax number, the time and date of transmission, duration of transmission, number of pages sent, and whether or not the transmission was successful.

There are several settings available for the Transmission Verification Report:

 On: Prints a report after every fax you

send.

 On+Image: Prints a report after every fax

you send. A portion of the fax’s first page appears on the report.

 Off: Prints a report if your fax is

unsuccessful due to a transmission error. Off is the default setting.

 Off+Image: Prints a report if your fax is

unsuccessful due to a transmission error. A portion of the fax’s first page appears on the report.

a Press Menu, 2, 4, 1.

b Press a or b to choose On, On+Image,

Off or Off+Image.

Press OK.

c Press Stop/Exit.

Note

• If you choose On+Image or Off+Image, the image will only appear on the Transmission Verification Report if Real Time Transmission is set to Off. (uu Advanced User's Guide: Real Time Transmission)

• If the transmission is successful, OK will appear next to RESULT on the Transmission Verification Report. If the transmission is not successful, ERROR will appear next to RESULT.

Sending a fax

Note

Receiving a fax 5

Do you want to use the telephone features of your machine (if available) or an external telephone or external telephone answering device connected on the same line as the machine?

Yes

Fax Only

Manual

Yes

External TAD

Fax/Tel

Are you using the voice message function of an external telephone answering device?

Do you want the machine to answer fax and telephone calls automatically?

Yes

Receive modes 5

You can use four sizes of paper for printing faxes: A4, Letter, Legal or Folio.

You must choose a receive mode depending on the external devices and telephone services you have on your line.

Choosing the receive mode 5

By default, your machine will automatically receive any faxes that are sent to it. The diagrams below will help you choose the correct mode. (For more detailed information about the receive modes, see Using receive modes uu page 31.)

To set the receive mode follow the instructions below.

a Press Menu, 0, 1. b Press a or b to choose the receive mode.

Press OK.

(U.K. only) If you cannot change the Receive Mode, make sure the BT Call Sign feature is set to Off. (uu Advanced User's Guide: BT Call Sign (U.K. only))

c Press Stop/Exit.

The LCD will display the current receive mode.

Receiving a fax

Using receive modes 5

Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the Ring Delay before using these modes. (See Ring Delay uu page 32.)

Fax Only 5

Fax Only mode will automatically answer every call as a fax.

Fax/Tel 5

Fax/Tel mode helps you automatically manage incoming calls, by recognising whether they are fax or voice calls and dealing with them in one of the following ways:

 Faxes will be automatically received.  Voice calls will start the F/T ring to tell you

to pick up the line. The F/T ring is a fast double-ring made by your machine.

(Also see F/T Ring Time (Fax/Tel mode only) uu page 32 and Ring Delay uu page 32.)

Manual 5

Manual mode turns off all automatic answering functions unless you are using the

BT Call Sign

BT Call Sign is for U.K. only.

To receive a fax in Manual mode lift the handset of the external telephone. When you hear fax tones (short repeating beeps), press Start, and then press 2 to receive a fax. You can also use the Fax Detect feature to receive faxes by lifting a handset on the same line as the machine.

(Also see Fax Detect uu page 33.)

feature.

External TAD 5

External TAD mode lets an external answering device manage your incoming calls. Incoming calls will be dealt with in the following ways:

 Faxes will be automatically received.  Voice callers can record a message on the

external TAD.

(For more information see Connecting an external TAD uu page 37.)

Chapter 5

Receive Mode settings 5

Ring Delay 5

The Ring Delay setting sets the number of times the machine rings before it answers in Fax Only and Fax/Tel modes.

If you have external or extension telephones on the same line as the machine, choose the maximum number of rings. (See Fax Detect

uu page 33 and Operation from external or extension telephones uu page 39.)

a Make sure you are in FAX mode . b Press Menu, 2, 1, 1. c Press a or b to choose how many times

the line rings before the machine answers. Press OK.

d Press Stop/Exit.

F/T Ring Time (Fax/Tel mode only) 5

When somebody calls your machine, you and your caller will hear the normal telephone ring sound. The number of rings is set by the Ring Delay setting.

If the call is a fax, then your machine will receive it; however, if it is a voice call the machine will sound the F/T ring (a fast double-ring) for the time you have set in the F/T Ring Time setting. If you hear the F/T ring it means that you have a voice caller on the line.

Because the F/T ring is made by the machine, extension and external telephones will not ring; however, you can still answer the call on any telephone. (For more information see Using Remote Codes uu page 40.)

a Make sure you are in FAX mode . b Press Menu, 2, 1, 2. c Press a or b to choose how long the

machine will ring to alert you that you have a voice call (20, 30, 40 or 70 seconds). Press OK.

d Press Stop/Exit.

Fax Detect 5

Note

If Fax Detect is On: 5

The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the LCD or hear a click on the phone line through the handset you are using, just replace the handset. Your machine will do the rest.

If Fax Detect is Off: 5

If you are at the machine and answer a fax call first by lifting the external handset, then press Start, and then press 2 to receive.

If you answered at an extension telephone press l51. (See Operation from external or extension telephones uu page 39.)

Receiving a fax

• You need to turn the Remote Codes setting to on to use the Fax Activation Code l51. (See Using Remote Codes uu page 40.)

• If this feature is set to On, but your machine does not connect a fax call when you lift an extension telephone handset, press the fax receive code l51.

• If you send faxes from a computer on the same telephone line and the machine intercepts them, set Fax Detect to Off.

a Make sure you are in FAX mode . b Press Menu, 2, 1, 3. c Press a or b to choose On or Off.

Press OK.

d Press Stop/Exit.

Important

Note

Using PC-FAX 6

How to use PC-FAX 6

PC-FAX Receive (For Windows®only) 6

If you turn on the PC-Fax Receive feature your machine will store received faxes in memory and send them to your PC automatically. You can then use your PC to view and store these faxes.

Even if you have turned off your PC (at night or on the weekend, for example), your machine will receive and store your faxes in its memory. The LCD will show the number of stored faxes received, for example:

PC Fax Msg:001

When you start your PC and the PC-Fax Receiving software runs, your machine transfers your faxes to your PC automatically.

To transfer the received faxes to your PC you must have the PC-FAX Receiving software running on your PC.

From the Windows

All Programs, Brother, MFC-XXXX, PC-Fax Receiving, and select Receive.

(XXXX is your model name.) Then, complete the following steps on your

machine.

a Press Menu, 2, 5, 1. b Press a or b to choose

PC Fax Receive. Press OK.

c The LCD shows a reminder to start the

PC-FAX Receive program on your computer. If you have started the PC-FAX Receive program, press OK. If you have not started the PC-FAX Receive program, see uu Software User's Guide: PC-FAX receiving.

Start menu, select

d Press a or b to choose <USB> or your

computer name if the machine is connected to a network. Press OK.

e Press a or b to choose On or Off.

25.Remote Fax Opt Backup Print

a Off b On

Select ab or OK

Press OK.

f Press Stop/Exit.

If you choose Backup Print On, the machine will also print the fax at your machine so you will have a copy. This is a safety feature in case there is a power failure before the fax is transferred to your PC.

• Before you can set up PC-Fax Receive you must install the MFL-Pro Suite software on your PC. Make sure your PC is connected and turned on. (uu Software User's Guide: PC-FAX receiving)

• If your machine has an error and is unable to print faxes from memory, you can use this setting to transfer your faxes to a PC. (See Transferring your faxes or Fax Journal report uu page 97.)

• PC-Fax Receive is not supported in Mac OS.

PC-FAX Send 6

The Brother PC-FAX feature lets you use your PC to send a document from an application as a standard fax. You can send a file created in any application on your PC as a PC-FAX. You can even attach a cover page.

For details uu Software User's Guide:

PC-FAX sending

How to send a PC-FAX: 6

Contact your application vendor if you need more support.

a From your application select File, and

then Print. The Print dialog box will be displayed. (The steps may vary depending on your application.)

Using PC-FAX

b Select the Brother PC-FAX v.3. c Click OK.

The Brother PC-FAX user interface will be displayed.

d Enter the recipient's fax number using

your computer keyboard or by clicking the numeric keypad of the Brother PC-FAX user interface. You can also select a stored number from the Address Book.

Click when using your computer keyboard or the numeric

keypad.

e Click Start.

Your document will be sent to the Brother machine and then faxed to the recipient.

Note

Telephone and external devices 7

Telephone line services

• You can use the numbers 0 to 9, #, l and !.

Setting the telephone line type 7

If you are connecting the machine to a line that features a PBX or ISDN to send and receive faxes, it is necessary to change the Telephone Line Type accordingly by completing the following steps. If you are using a line that features a PBX, you can set your machine so that it always accesses the outside line (using the prefix you entered), or accesses the outside line when Tel/R is pressed.

a Press Menu, 0, 6. b Press a or b to choose PBX, ISDN (or

Normal). Press OK.

c Do one of the following:

 If you chose ISDN or Normal, go to

step g.

 If you chose PBX, go to step d.

d Do one of the following:

 If you want to change the current

prefix number, press 1 and go to step e.

(Press Tel/R to display “!”.)

• If you choose On, pressing Tel/R (the screen displays “!”.) will let you access an outside line.

• If you choose Always, you can access an outside line without pressing Tel/R.

f Press a or b to choose On or Always.

Press OK.

g Press Stop/Exit.

PBX and TRANSFER 7

The machine is initially set to Normal, which lets the machine connect to a standard PSTN (Public Switched Telephone Network) line. However, many offices use a central telephone system or Private Branch Exchange (PBX). Your machine can be connected to most types of PBX. The machine’s recall feature supports timed break recall only (TBR). TBR will work with most PBX systems allowing you to gain access to an outside line, or transfer calls to another extension. The feature works when Tel/R is pressed.

 If you do not want to change the

current prefix number, press 2 and go to step g.

e Enter the prefix number (up to 5 digits)

on the dial pad. Press OK.

Telephone and external devices

Note

(Example for U.K.)

Connecting an external TAD 7

You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen” for the CNG (fax calling) tones sent by a sending fax machine. If it hears them it will take over the call and receive the fax. If it does not hear them, it will let your TAD take a voice message and the display will show Telephone.

The external TAD must answer within four rings (we recommend you set it to two rings). This is because your machine cannot hear the CNG tones until the external TAD has picked up the call. The sending machine will send CNG tones for only eight to ten seconds longer. We do not recommend using the toll saver feature on your external TAD if it needs more than four rings to activate it.

If you have problems receiving faxes, reduce the ring delay setting on your external TAD.

Connections 7

The external TAD must be connected as shown in the illustration below.

1TAD

a Set your external TAD to one or two

rings. (The machine’s Ring Delay setting does not apply.)

b Record the outgoing message on your

external TAD.

c Set the TAD to answer calls. d Set the Receive Mode on your machine

to External TAD. (See Choosing the receive mode uu page 30.)

Chapter 7

Note

(Example for U.K.)

Recording an outgoing message (OGM) 7

a Record 5 seconds of silence at the

beginning of your message. This allows your machine time to listen for fax tones.

b Limit your speaking to 20 seconds. c End your 20-second message by giving

your Remote Activation code for people sending manual faxes. For example: “After the beep, leave a message or press l51 and Start to send a fax.”

• You need to turn the Remote Codes setting to On to use the Fax Activation Code l51. (See Using Remote Codes uu page 40.)

• We recommend beginning your OGM with an initial 5 second silence because the machine may not hear the fax tones over a voice. You may try leaving out this pause, but if your machine has trouble receiving, then you should re-record the OGM to include it.

Multi-line connections (PBX) 7

We suggest you ask the company who installed your PBX to connect your machine. If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system. This prevents the machine being activated each time the system receives telephone calls. If all incoming calls will be answered by a switchboard operator we recommend that you set the Receive Mode to Manual.

External and extension telephones 7

You need to turn the Remote Codes setting to on to use the Remote Activation Code l51 and Remote Deactivation Code #51. (See Using Remote Codes uu page 40.)

Connecting an external or extension telephone 7

You can connect a separate telephone directly to your machine as shown in the diagram below.

1 Extension telephone

2 External telephone

When you are using an external telephone, the LCD shows Telephone.

We cannot guarantee that your machine will operate correctly under all circumstances when connected to a PBX. Any difficulties with sending or receiving faxes should be reported first to the company who handles your PBX.

Telephone and external devices

Note

Operation from external or extension telephones 7

If you answer a fax call on an extension telephone, or an external telephone that is correctly connected to the machine through the T-piece connection, you can make your machine take the call by using the Remote Activation code. When you press the Remote Activation code l51 the machine starts to receive the fax.

If you answer a call and no one is on the line: 7

You should assume that you’re receiving a manual fax.

Press l51 and wait for the chirp or until the LCD shows Receiving, and then hang up.

You can also use the Fax Detect feature to make your machine automatically take the call. (See Fax Detect uu page 33.)

For Fax/Tel mode only 7

When the machine is in Fax/Tel mode, it will use the F/T Ring Time (fast double-ringing) to alert you to pick up a voice call.

Lift the external telephone’s handset, and then press Tel/R to answer.

If you are at an extension telephone, you will need to lift the handset during the F/T Ring Time and then press #51 between the fast double-rings. If no one is on the line, or if someone wants to send you a fax, send the call back to the machine by pressing l51.

Using extension telephones (U.K. only) 7

Your premises may already be wired with parallel extension telephones (those connected to sockets in other rooms in the building), or perhaps you intend to add extension telephones to your line. While the simplest arrangement is a parallel connection, there are some reasons why this arrangement may cause problems.

The most common problem, is someone picking up an extension telephone while the machine is trying to send a fax.

Such problems can easily be eliminated, if you arrange modification of your extension wiring circuit, such that extension devices are connected “downstream” of your machine, in a master/slave configuration (see figure 2). In such a configuration, this machine can always detect whether a telephone is in use, so it will not attempt to seize the line during that time. This is known as “telephone off-hook detection”.

The inadvisable configuration is shown in figure 1, and the recommended master/slave configuration is shown in figure 2.

This new connection configuration can be arranged by contacting BT, Kingston upon Hull Telecommunications, your PBX maintainer or a qualified telephone installation company as appropriate. Simply explained, the extension telephone circuit should be terminated on a normal modular plug (BT 431A style), which in turn should be inserted into the modular socket of the white “T”-shaped connector provided as part of the line cord assembly.

Chapter 7

FAX

(Example for U.K.)

FAX

(Example for U.K.)

Figure 1: Inadvisable connection of extension sockets

1 Extension socket

2 Master socket

3 Incoming line

Figure 2: Recommended connection of extension sockets

Using Remote Codes 7

Remote Activation Code 7

If you answer a fax call on an external or extension telephone, you can tell your machine to receive it by pressing the Remote Activation Code l51. Wait for the chirping sounds then replace the handset. (See Fax Detect uu page 33.) Your caller will have to press start to send the fax.

If you answer a fax call at the external telephone, you can make the machine receive the fax by pressing Start.

Remote Deactivation Code 7

If you receive a voice call and the machine is in F/T mode, it will start to sound the F/T ring (fast double-ring) after the initial ring delay. If you pick up the call on an extension telephone you can turn the F/T ring off by pressing #51 (make sure you press this between the rings).

1 Extension socket

2 Master socket

3 Incoming line

These phones are now connected as external devices as shown on page 38, because they

are connected to the fax machine via the T-connector.

Using a non-Brother cordless external handset 7

If your non-Brother cordless telephone is connected to the telephone line cord (see page 38) and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.

If you let the machine answer first, you will have to go to the machine so you can press Tel/R to transfer the call to the cordless handset.

If the machine answers a voice call and fast double-rings for you to take over, you can take the call at the external telephone by pressing Tel/R.

Turning on the Remote Codes 7

You need to turn the Remote Codes setting to On to use the Fax Receive Code and Telephone Answer Code.

a Make sure you are in FAX mode . b Press Menu 2, 1, 4. c Press a or b to choose On.

Press OK.

d If you do not want to change the Remote

Activation Code, press OK.

e If you do not want to change the Remote

Deactivation Code, press OK.

f Press Stop/Exit.

Changing the Remote Codes 7

The preset Remote Activation Code is l51. The preset Remote Deactivation Code is #51. If you are always disconnected when accessing your External TAD, try changing the three-digit remote codes, for example ### and 555.

a Make sure you are in FAX mode . b Press Menu, 2, 1, 4. c Press a or b to choose On or Off.

Press OK.

d If you chose On in step c, enter the new

Remote Activation Code. Press OK.

e Enter the new Remote Deactivation

Code. Press OK.

Telephone and external devices

f Press Stop/Exit.

Note

Dialling and storing numbers 8

How to dial 8

You can dial in any of the following ways.

Manual dialling 8

Use the dial pad to enter all the digits of the telephone or fax number.

One Touch dialling 8

Press the One Touch key that stores the number you want to call. (See Storing One Touch Dial numbers uu page 46.)

Speed dialling 8

Press (Address Book) twice and enter the three digit Speed Dial number. (See

Storing Speed Dial numbers uu page 48.)

Three-digit number

If the LCD shows Register Now? when you enter a One Touch or a Speed Dial number, it means that a number is not stored there.

To dial One Touch numbers 9 to 16, hold down Shift and then press the One Touch key.

Dialling and storing numbers

Note

Search 8

You can search alphabetically for names you have stored in the One Touch and Speed Dial memories. (See Storing One Touch Dial

numbers uu page 46 and Storing Speed Dial numbers uu page 48.)

a Make sure you are in FAX mode . b Press (Address Book). c Press the dial pad key for the first few

letters of the name. (Use the chart on Entering text uu page 154 to help you enter letters.) Press OK.

d Press a or b to scroll until you find the

name you are looking for. Press OK.

e Press Start.

LDAP search 8

If the machine is connected to your LDAP server, you can search for information such as fax numbers and E-mail addresses from your server. (See How to set up LDAP uu Network User’s Guide)

(The LDAP function is available as a download.)

Fax redial 8

If you are sending a fax automatically and the line is busy, the machine will automatically redial up to three times at five minute intervals.

Redial/Pause only works if you dialled from the control panel.

• If you do not enter a letter and press OK in step c, all registered names will appear. Press a or b to scroll until you find the name you are looking for.

If you are using LDAP you must enter the letters of your search in step c. (The LDAP function is available as a download.)

• If the LCD shows No Contact Found when you enter the first few letters of the name, it means that a name for the letter is not stored.

Chapter 8

Storing numbers 8

You can set up your machine to do the following types of easy dialling: One Touch, Speed Dial and Groups for Broadcasting faxes. You can also specify the default resolution for each One Touch and Speed Dial number. When you dial a quick dial number, the LCD shows the name, if you stored it, or the number. A scan profile can also be stored along with the fax number.

If you lose electrical power, the quick dial numbers stored in the memory will not be lost.

A scan profile is the resolution and other scan settings that you choose when you store a number. For example, you can select Standard, Fine, S.Fine or Photo for the Fax/Tel option and Standard, Fine or Photo for IFAX. Or, you can select Color 100 dpi, Color 200 dpi, Color 300 dpi, Color 600 dpi, Color Auto, Gray 100 dpi, Gray 200 dpi, Gray 300 dpi, Gray Auto, B&W 300 dpi, B&W 200 dpi, or B&W 200x100 dpi if you selected one of the E-Mail options. (The IFAX and E-Mail options are available as a download.)

Dialling and storing numbers

Note

One Touch and Speed Dial Storage Options 8

The following chart shows the options available when storing One Touch and Speed Dial numbers. When you store numbers, the LCD instructs you to choose from the options shown in the following steps.

Step 1

Enter One Touch or Speed Dial Location

One Touch or Speed Dial

Step 2

Select Registration

Type

Fax/Tel Fax Number or

IFAX E-mail Address Std, Fine, Photo Email Color PDF 100dpi, 200dpi,

Email Color JPG 100dpi, 200dpi,

Email Color XPS 100dpi, 200dpi,

Email Gray PDF 100dpi, 200dpi,

Email Gray JPG 100dpi, 200dpi,

Email Gray XPS 100dpi, 200dpi,

Email B&W PDF 300dpi, 200dpi,

mail B&W TIFF 300dpi, 200dpi,

Step 3

Enter Number or E-mail Address

Tel Number

Step 4

Enter Name

(Name) Std, Fine, S.Fine,

Step 5

Select Resolution

Photo

300dpi, 600dpi, Auto

300dpi, Auto

200x100dpi

Step 6

Select File type

PDF, PDF/A, SPDF, SiPDF

Registration Type option is available if you have installed the IFAX and E-mail options on your machine. You can add the IFAX and E-mail options by downloading them from the Brother Solutions Center at: http://solutions.brother.com/

• PDF/A is a PDF file format intended for long-term archiving. This format contains all the necessary information for reproducing the document after long-term storage.

• SPDF (Secure PDF) is a PDF file format that has been password-protected.

• SiPDF (Signed PDF) is a PDF file format that helps prevent data tampering and the impersonation of an author by including a digital certificate within the document. If you choose SiPDF, you must install a certificate on your machine using Web Based Management. Choose Signed PDF from Administrator in Web Based Management. (How to install a certificate uu Network User's Guide)

Chapter 8

Storing a pause 8

Press Redial/Pause to insert a 2.8-second pause between numbers. You can press Redial/Pause as many times as needed to increase the length of the pause.

Storing One Touch Dial numbers 8

Your machine has 8 One Touch keys where you can store 16 fax or telephone numbers for automatic dialling. To access numbers 9 to 16, hold down Shift and then press the One Touch key.

You can add the IFAX and E-mail options by downloading them. When you store One Touch Dial numbers and the machine has the IFAX and E-mail options installed, see If you

have downloaded the IFAX and E-mail options uu page 46.

a Press the One Touch key where you

want to store the number. If a number is not stored there, the LCD shows Register Now?. Press 1 to choose Yes.

b Enter the telephone or fax number (up to

20 characters). Press OK.

c Do one of the following:

 Enter the name using the dial pad

(up to 15 characters). To help you enter letters, see Entering text uu page 154.

Press OK.

 Press OK to store the number

without a name.

d If you want to save a fax resolution along

with the number, do one of the following:

 To store the fax resolution, press

a or b to choose Std, Fine, S.Fine or Photo.

Press OK.

 Press OK if you don't want to change

the default resolution.

If you have downloaded the IFAX and E-mail options 8

If you have installed the IFAX and E-mail options to your machine, use this procedure to store the One Touch Dial numbers.

a Press the One Touch key where you

want to store the number or E-mail address. If a number or E-mail address is not stored there, the LCD shows

b Press a or b to choose one of the

following:

Fax/Tel IFAX Email Color PDF Email Color JPG Email Color XPS Email Gray PDF Email Gray JPG Email Gray XPS Email B&W PDF Email B&W TIFF

Press OK.

c Enter the fax/telephone number (up to

Note

20 characters each) or E-mail address (up to 60 characters each). For help entering characters, see Entering text uu page 154. Press OK.

• If you selected an E-Mail Registration Type in step b and saved an E-mail address in step c, you can only use the E-mail address when you are in SCAN mode.

• If you selected the IFAX Registration Type in step b and saved an E-mail address in step c, you can only use the E-mail address when you are in FAX mode.

d Do one of the following:

 Enter the name using the dial pad

(up to 15 characters). Press OK.

 Press OK to store the number or

E-mail address without a name.

e Do one of the following:

 If you want to save a fax/scan

resolution along with the number, go to the appropriate step as shown in the following table.

 If you do not want to change the

default resolution, press OK.

Dialling and storing numbers

Option selected in step b Go to step

Fax/Tel f

IFAX g

Email Color PDF

hEmail Color JPG

Email Color XPS

Email Gray PDF

iEmail Gray JPG

Email Gray XPS

Email B&W PDF

Email B&W TIFF

• When you perform a broadcast and you have saved a scan profile along with the number or E-mail address, the scan profile of the One Touch, Speed Dial or Group number you chose first will be applied to the broadcast.

• You can also store the number or E-mail address by pressing Menu, 2, 3, 1.

• For details about the file format

uu Software User's Guide: Using the Scan key.

f Press a or b to choose the resolution

from Std, Fine, S.Fine or Photo. Press OK.

g Press a or b to choose the resolution

from Std, Fine or Photo. Press OK.

h Press a or b to choose the resolution

from 100dpi, 200dpi, 300dpi, 600dpi or Auto. Press OK.

 When you chose

Email Color PDF, go to step k.

Chapter 8

Note

i Press a or b to choose the resolution

from 100dpi, 200dpi, 300dpi or Auto.

Press OK.

 When you chose

Email Gray PDF, go to step k.

j Press a or b to choose the resolution

from 300dpi, 200dpi or 200x100dpi. Press OK.

 When you chose Email B&W PDF,

go to step k.

k Press a or b to choose the PDF type

from PDF, PDF/A, SPDF (Secure PDF) or SiPDF (Signed PDF) that will be used to send to your PC. Press OK.

If you choose SPDF (Secure PDF), the machine will ask you to enter a four-digit password using the numbers 0-9 before it starts scanning.

Storing Speed Dial numbers 8

You can store your frequently used numbers as Speed Dial numbers, so that when you dial you will only have to press a few keys

( (Address Book) twice, the three-digit number and Start). The machine can store

300 Speed Dial numbers (001- 300). You can add the IFAX and E-mail options by

downloading them. When you store Speed Dial numbers and the machine has the IFAX and E-mail options installed, see If you have downloaded the IFAX and E-mail options uu page 49.

a Press (Address Book) twice and

enter a three-digit Speed Dial location number (001-300). If a number is not stored there, the LCD shows Register Now? Press 1 to choose Yes.

b Enter the telephone or fax number (up to

20 characters). Press OK.

c Do one of the following:

 Enter the name using the dial pad

(up to 15 characters). For help entering characters, see Entering text uu page 154.

Press OK.

 Press OK to store the number

without a name.

d If you want to save a fax resolution along

with the number, do one of the following:

 To store the fax resolution, press

a or b to choose Std, Fine, S.Fine or Photo.

Press OK.

 Press OK if you don't want to change

the default resolution.

Dialling and storing numbers

Note

If you have downloaded the IFAX and E-mail options 8

If you have installed the IFAX and E-mail options to your machine, use this procedure to store the Speed Dial numbers.

a Press (Address Book) twice and

enter a three-digit Speed Dial location number (001-300). If a number or E-mail address is not stored there, the LCD shows

b Press a or b to choose one of the

following:

Fax/Tel IFAX Email Color PDF Email Color JPG Email Color XPS Email Gray PDF Email Gray JPG Email Gray XPS Email B&W PDF Email B&W TIFF

Press OK.

c Enter the fax/telephone number (up to

20 characters each) or E-mail address (up to 60 characters each). For help entering characters, see Entering text uu page 154. Press OK.

• If you selected an E-Mail Registration Type in step b and saved an E-mail address in step c, you can only use the E-mail address when you are in SCAN mode.

• If you selected the IFAX Registration Type in step b and saved an E-mail address in step c, you can only use the E-mail address when you are in FAX mode.

d Do one of the following:

 Enter the name using the dial pad

(up to 15 characters). Press OK.

 Press OK to store the number or

E-mail address without a name.

e Do one of the following:

 If you want to save a fax/scan

resolution along with the number, go to the appropriate step as shown in the following table:

 If you do not want to change the

default resolution, press OK.

Option selected in step b Go to step

Fax/Tel f

IFAX g

Email Color PDF

hEmail Color JPG

Email Color XPS

Email Gray PDF

iEmail Gray JPG

Email Gray XPS

Email B&W PDF

Email B&W TIFF

• When you are broadcasting and have scan profiles saved, the profile of the One Touch, Speed Dial or Group number selected first will be applied to the broadcast.

• For details about the file format

uu Software User's Guide: Using the Scan key.

• You can also store the number by pressing Menu, 2, 3, 2.

f Press a or b to choose the resolution

from Std, Fine, S.Fine or Photo. Press OK.

Chapter 8

Note

g Press a or b to choose the resolution

from Std, Fine or Photo. Press OK.

h Press a or b to choose the resolution

from 100dpi, 200dpi, 300dpi, 600dpi or Auto. Press OK.

 When you chose

Email Color PDF, go to step k.

i Press a or b to choose the resolution

from 100dpi, 200dpi, 300dpi or Auto.

Press OK.

 When you chose

Email Gray PDF, go to step k.

j Press a or b to choose the resolution

from 300dpi, 200dpi or 200x100dpi. Press OK.

 When you chose Email B&W PDF,

go to step k.

k Press a or b to choose the PDF type

from PDF, PDF/A, SPDF (Secure PDF) or SiPDF (Signed PDF) that will be used to send to your PC. Press OK.

If you choose SPDF (Secure PDF), the machine will ask you to enter a four-digit password using the numbers 0-9 before it starts scanning.

Changing or Deleting One Touch and Speed Dial numbers 8

You can change or delete a One Touch or Speed Dial number that has already been stored. The LCD will show the name or number, and if the number has a scheduled job, such as a delayed fax, or a fax forwarding number, it will display a message.

a Do one of the following:

 To change or delete a stored One

Touch number, press Menu, 2, 3, 1.

23.Address Book

1.One Touch Dial

One Touch:

Select One Touch

Press the One Touch key number you want to change or delete.

 To change or delete a stored Speed

Dial number, press Menu, 2, 3, 2.

23.Address Book

2.Speed Dial

Speed Dial? #_

Enter & OK Key

Enter the Speed Dial number you want to change or delete, then press OK.

If a One Touch or Speed Dial number in the Group you are trying to change has been set to a scheduled job or a fax forwarding number, the LCD will ask you if you want to change the name or number.

b Do one of the following:

Note

 Press 1 to choose Change to edit the

number, name or E-mail address. Go to step c.

 Press 2 to choose Clear to delete

all information in a One Touch or Speed Dial number.

When Erase This Data? appears, press 1 to choose Yes to confirm.

Go to step d.

23.Address Book #005:MIKE

a 1.Change b 2.Clear Select ab or OK

c Edit the number, name and Resolution

by the following the instruction in the Note. When you are finished editing, press OK. (For more details, see Storing One Touch Dial numbers uu page 46, steps b - d.)

Dialling and storing numbers

<If you have downloaded the IFAX and E-mail options:> Edit the Registration Type, number or E-mail address, name and Resolution by the following the instruction in the Note. When you are finished editing, press OK. (For more details, see Storing One Touch Dial numbers uu page 46, steps b - k.)

To edit the stored name or number, press d or c to position the cursor under the character you want to change and press Clear. Then enter the correct character.

The LCD will display your new setting.

d Press Stop/Exit.

Note

Contrast:- + Quality :Auto Enlg/Red:100% Tray :MP>T1 Pressab or Start

Making copies 9

How to copy 9

The following steps show the basic copy operation. (uu Advanced User's Guide)

a When you want to make a copy, press

(COPY) to illuminate it in blue.

 Make sure you are in COPY mode.

 The LCD shows:

1 No. of Copies

Use the dial pad to enter the number of copies you want.

c Press Start.

Stop copying 9

To stop copying, press Stop/Exit.

Copy settings 9

Press COPY and then press a or b to scroll through the copy settings. When the setting you want is highlighted, press c repeatedly until you see the option you want, and then press OK.

(Basic User's Guide) For details about changing the following

settings, see pages 16 - 17:

 Paper Type

 Paper Size  Tray Use (Tray Use in COPY mode)

(Advanced User's Guide) For details about changing the following

settings uu Advanced User's Guide: Copy settings)

 Enlg/Red (Enlarge/Reduce)

The default setting is FAX mode. You can change the amount of time that the machine stays in COPY mode after the last copy operation. (uu Advanced User's Guide: Mode Timer)

b Do one of the following to load your

document:

 Place the document face up in the

ADF. (See Using the automatic document feeder (ADF)

uu page 24.)

 Load your document face down on

the scanner glass. (See Using the scanner glass uu page 25.)

 Stack/Sort

 Quality

 Brightness

 Contrast

 Page Layout  Tray Select (Tray Selection)

 Duplex

Note

Printing data from a USB Flash

memory drive or digital camera supporting mass storage

With the Direct Print feature, you do not need a computer to print data. You can print by just plugging your USB Flash memory drive into the machine’s USB direct interface. You can also connect and print directly from a camera set to USB mass storage mode.

You can use a USB Flash Memory Drive that has the following specifications:

USB Class USB Mass Storage Class USB Mass Storage

Class Transfer protocol Bulk transfer Only

Format Sector size Max. 4096 Byte Encryption USB Flash Memory Drive

SCSI or SFF-8070i

FAT12/FAT16/FAT32

does not secure itself.

Creating a PRN file for direct printing

The screens in this section may vary depending on your application and operating system.

a From the menu bar of an application,

click File, then Print.

b Choose

Brother MFC-XXXX Printer (1) and check the Print to file box (2). Click Print.

NTFS format is not supported.

• Some USB Flash memory drives may not work with the machine.

• If your camera is in PictBridge mode, you cannot print data. Please refer to the documentation supplied with your camera to switch from PictBridge mode to mass storage mode.

c Choose the folder you want to save the

file to and enter the file name if you are prompted to. If you are prompted for a file name only, you can also specify the folder you want to save the file in by entering the directory name. For example: C:\Temp\FileName.prn If you have a USB Flash memory drive or digital camera connected to your computer, you can save the file directly to the USB Flash memory drive.

Chapter 10

Note

Printing data directly from the USB Flash memory drive or digital camera supporting mass storage

a Connect your USB Flash memory drive

or digital camera to the USB direct interface (1) on the front of the machine. Your machine will enter Direct Print mode automatically. The LCD will automatically show the USB memory menu to confirm the intended use of the USB devices.

• Make sure your digital camera is turned on.

• If an error occurs, the USB memory menu will not appear on the LCD.

• When the machine is in the Deep Sleep mode, the LCD does not show any information even if you connect a USB devices to the USB direct interface. Press Stop/Exit on the control panel to wake up the machine.

b Press a or b to choose

1.Direct Print. Press OK.

• If Direct Print is restricted in Secure Function Lock 2.0 for your User ID, and access has been given to another User ID or Public mode, Access Denied will appear on the LCD. The machine will ask you to confirm your name so you may switch to a User ID or Public mode that has access.

If you are a restricted user with access to Direct Print, press a or b to choose your name and press OK. Enter your four-digit password and press OK.

• If your machine has been set to Secure Function Lock On, you may not be able to access Direct Print. (uu Advanced User's Guide: Switching Users)

• If your ID has been restricted to a page limit in Secure Function Lock, the LCD will show Remaining Pages with the number of pages you have left to print.

Printing data from a USB Flash memory drive or digital camera supporting mass storage

Note

Important

c Press a or b to choose the folder name

or file name you want to print. Press OK. If you have chosen the folder name, press a or b to choose the file name you want to print. Press OK.

Direct Print a1./FOLDER1

2.FILE_1.PDF

b3.FILE_2.PDF Select ab or OK

• Your digital camera must be switched from PictBridge mode to mass storage mode.

• If you want to print an index of the files, choose Index Print, and then press OK. Press Start to print the data.

d Do one of the following:

 Press a or b to choose a setting you

need to change and press OK, and then press a or b to choose an option for the setting and press OK.

 If you do not need to change the

current default settings, go to step e.

Print File Set aPaper Size

Media Type

bMultiple Page Select ab or OK

• You can choose the following settings:

Paper Size

Media Type

Multiple Page

Orientation

Duplex

Collate

Tray Use

Print Quality

PDF Option

• Depending on the file type, some of these settings may not appear.

e Press Start if you have finished

selecting settings.

f Use the dial pad keys to enter the

number of copies you want. Press OK.

Direct Print

FILE_1.PDF

No. of Copies:

Press Start

g Press Start to print the data. h Press Stop/Exit.

• To prevent damage to your machine, DO NOT connect any device other than a digital camera or USB Flash memory drive to the USB direct interface.

• DO NOT remove the USB Flash memory drive or digital camera from the USB direct interface until the machine has finished printing.

Chapter 10

Note

• You can change the default tray that the machine will use for printing. Press Menu, 1, 6, 3, and then press a or b to select the tray you want as the new default.

(See Tray Use in print mode uu page 18.)

• You can change the default settings for Direct Print by using the control panel when the machine is not in the Direct Print mode. Press Menu, 5 to enter the

USB Direct I/F menu. (See Menu table uu page 132.)

How to print from a computer 11

Printing a document 11

The machine can receive data from your computer and print it. To print from a computer, you must install the printer driver.

(uu Software User's Guide: Printing for Windows

Macintosh)

a Install the Brother printer driver from the

b From your application, choose the Print

c Choose the name of your machine in the

or Printing and Faxing for

Installer CD-ROM. (uu Quick Setup Guide)

command.

Print dialog box and click Properties (or Preferences, depending on the application you are using).

d Choose the settings you want in the

Properties dialog box, and then click OK.

 Paper Size

 Orientation

 Copies

 Media Type

 Resolution

 Print Settings

 Multiple Page

 Duplex / Booklet

 Paper Source

e Click OK to begin printing.

Note

How to scan to a computer 12

Scanning a document as a PDF file using

ControlCenter4 (Windows

(Detailed information uu Software User's Guide: Scanning)

The screens on your PC may vary depending on your model.

ControlCenter4 is a software utility that lets you quickly and easily access the applications you use most often. Using ControlCenter4 eliminates the need to manually launch specific applications. You can use ControlCenter4 on your computer.

a Load your document. (See How to load documents uu page 24.) b Open ControlCenter4 by clicking Start/All Programs/Brother/XXX-XXXX (where

XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.

c Choose Home Mode or Advanced Mode before you use ControlCenter4 and then click OK.

This section briefly introduces the ControlCenter4 functions in Advanced Mode.

) 12

d Make sure the machine you want to use is selected from the Model pull-down list.

e Set the scanning configuration.

Click Configuration, and then select Button settings, Scan and File.

The configuration dialog box appears. You can change the default settings.

How to scan to a computer

1 Confirm PDF (*.pdf) is selected from the File Type pull-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the

(Browse) button.

4 You can choose a scanning resolution from the Resolution pull-down list. 5 You can choose the document size from the Document Size pull-down list.

f Click OK.

Chapter 12

g Click File.

The machine starts the scanning process. The folder where the scanned data is saved will open automatically.

How to scan to a computer

Changing the SCAN key settings 12

Before scanning 12

To use the machine as a scanner, install a scanner driver. If the machine is on a network, configure it with a TCP/IP address.

 Install the scanner drivers from the Installer CD-ROM. (uu Quick Setup Guide)  Configure the machine with a TCP/IP address if network scanning does not work.

(uu Software User's Guide: Configuring Network Scanning (Windows

SCAN key settings 12

You can change your machine’s SCAN key settings using ControlCenter4.

a Open ControlCenter4 by clicking Start/All Programs/Brother/XXX-XXXX (where

XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.

b Make sure the machine you want to use is selected from the Model pull-down list.

))

c Click the Device Settings tab. d Click Device Scan Settings.

Chapter 12

e Choose the File tab. You can change the default settings.

1 You can choose the file type from the pull-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the

(Browse) button.

4 You can choose a scanning resolution from the Resolution pull-down list. 5 You can choose the document size from the Document Size pull-down list.

f Click OK.

How to scan to a computer

Note

Scanning using the SCAN key 12

a Load your document. (See How to load documents uu page 24.) b Press (SCAN). c Press a or b to choose Scan to PC.

Press OK.

d Press a or b to choose File.

Press OK.

e (MFC-8520DN)

If you want to change the duplex setting, press a or b to choose 1sided, 2sided (L)edge or 2sided (S)edge. Press OK.

f (For Network users)

Press a or b to choose the destination computer you want to send to. Press OK.

If the LCD prompts you to enter a PIN number, enter the 4-digit PIN number for the destination computer using the dial pad on the control panel. Press OK.

g Press a or b to choose Start Scan.

Press OK.

h Press Start.

The machine starts the scanning process.

The following scan modes are available: Scan to:

• USB

• Network (Windows

• E-mail (Server)

• Image (Scan to PC)

• OCR (Scan to PC)

• E-mail (Scan to PC)

• File (Scan to PC)

• FTP

• Web Service

Available for your machine if you have installed IFAX and E-mail options on your machine. You can add the IFAX and E-mail options by downloading them from the Brother Solutions Center at: http://solutions.brother.com/

Windows® users only. (Windows Vista® SP2 or later and Windows® 7)

uu Software User's Guide: Using Web Services for scanning on your network (Windows Vista Windows

)

(Web Services Scan)

SP2 or greater and

Note

Routine maintenance A

Replacing the consumable items A

The following messages appear on the LCD in the Ready mode. These messages provide advanced warnings to replace the consumable items before they reach the end of their life. To avoid any inconvenience, you may want to buy spare consumable items before the machine stops printing.

The drum unit and toner cartridge are two separate consumables. Make sure both are installed as an assembly. If the toner cartridge is placed in the machine without the drum unit, the messages Drum Error or Jam Inside may be displayed.

Toner cartridge Drum unit

See Replacing the toner cartridge uu page 66.

Model Name: TN-3330, TN-3380

See Replacing the drum unit uu page 72.

Model Name: DR-3300

LCD messages Consumable item

to get ready

Toner Low

Prepare New Toner Cartridge.

A4 or Letter size single-sided pages.

Approx. cartridge yield is declared in accordance with ISO/IEC 19752.

Standard toner cartridge

High yield toner cartridge

Toner cartridge

Approximate life How to replace Model name

3,000 pages

8,000 pages

123

124

See page 66.

TN-3330

TN-3380

Routine maintenance

Note

You will need to clean the machine regularly and replace the consumable items when the following messages are displayed on the LCD.

LCD messages Consumable item

Approximate life How to replace Model name

to replace

Replace Toner Toner cartridge

Replace Parts

Drum unit

3,000 pages

8,000 pages

30,000 pages

125

126

134

See page 66.

TN-3330

TN-3380

See page 73. DR-3300

Drum

Drum Stop

A4 or Letter size single-sided pages.

Approx. cartridge yield is declared in accordance with ISO/IEC 19752.

1 page per job.

Drum life is approximate and may vary by type of use.

Standard toner cartridge

High yield toner cartridge

• Go to http://www.brother.com/original/index.html for instructions on how to return your used consumable items to the Brother recycling program. If you choose not to return your used items, please discard the used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office. (uu Product Safety Guide: Recycling information in accordance with the WEEE (2002/96/EC) and Battery (2006/66/EC) Directives)

• We recommend placing used consumable items on a piece of paper to prevent accidentally spilling or scattering the material inside.

• If you use paper that is not a direct equivalent for the recommended paper, the life of consumable items and machine parts may be reduced.

• The projected life for each of the toner cartridges is based on ISO/IEC 19752. Frequency of replacement will vary depending on the complexity of printed pages, percentage of coverage and type of media used.

Replacing the toner cartridge A

Note

Model Name: TN-3330, TN-3380 The Standard toner cartridge can print

approximately 3,000 pages toner cartridge can print approximately 8,000

pages

. Actual page count will vary depending on your average type of document.

. The High Yield

Toner Low A

Toner Low

Prepare...

If the LCD shows Toner Low, buy a new toner cartridge and have it ready before you get a Replace Toner message.

When the toner cartridge is running low, the LCD shows Toner Low.

The toner cartridge that comes supplied with the machine will need to be replaced after

approximately 2,000 pages

Approx. cartridge yield is declared in accordance with ISO/IEC 19752.

• It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning.

• To ensure high quality printing, we recommend that you use only Brother Original toner cartridges. When you want to buy toner cartridges, please call your Brother dealer.

• If you print graphics, bold text, charts, web pages with borders, and other types of printouts that consist of more than simple text, the amount of toner used will increase.

Replace Toner A

When the following message appears on the LCD, you need to replace the toner cartridge:

Replace Toner

Open the...

The machine will stop printing until you replace the toner cartridge. A new Brother Original toner cartridge will reset the Replace Toner message.

• We recommend that you clean the machine when you replace the toner cartridge. See Cleaning and Checking the machine uu page 77.

• If you change the print density setting for lighter or darker printing, the amount of toner used will change.

• Wait to unpack the toner cartridge until immediately before you put it into the machine.

Replacing the toner cartridge A

WARNING

a Leave the machine turned on for 10

minutes for the internal fan to cool the extremely hot parts inside the machine.

b Press the front cover release button and

then open the front cover.

Routine maintenance

HOT SURFACE

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

c Take out the drum unit and toner

cartridge assembly.

Important

• We recommend that you place the drum

WARNING

unit and toner cartridge assembly on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.

• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.

• DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire. It could explode, resulting in injuries.

• DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the product. Doing so could cause a fire or electrical shock. Instead, use only a dry, lint-free cloth.

(uu Product Safety Guide: General precautions)

d Push down the green lock lever and take

the toner cartridge out of the drum unit.

Routine maintenance

Important

Note

• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.

• Be sure to seal up the used toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge.

• Go to http://www.brother.com/original/ index.html for instructions on how to return your used consumable items to the Brother recycling program. If you choose not to return your used items, please discard the used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office. (uu Product Safety Guide: Recycling

information in accordance with the WEEE (2002/96/EC) and Battery (2006/66/EC) Directives)

e Unpack the new toner cartridge. Hold

the cartridge level with both hands and gently shake it from side to side several times to spread the toner evenly inside the cartridge.

• We recommend that you place the toner cartridge on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.

Important

• Unpack the toner cartridge just before you

Important

put it in the machine. If a toner cartridge is left unpacked for a long time, the toner life will be shortened.

• If an unpacked drum unit is put in direct sunlight or room light, the unit may be damaged.

• Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with Brother Original toner cartridges. Brother cannot guarantee this optimum performance if toner or toner cartridges of other specifications are used. The machine may not detect toner or toner cartridges of other specifications correctly but may instead detect such items as standard yield toner cartridges. Brother does not therefore recommend the use of cartridges other than Brother Original cartridges with this machine, or the refilling of empty cartridges with toner from other sources. If damage is caused to the drum unit or other parts of this machine as a result of the use of toner or toner cartridges other than Brother Original products due to the incompatibility or lack of suitability of those products with this machine, any repairs required as a result may not be covered by the warranty.

f Pull off the protective cover.

Put the toner cartridge in the drum unit immediately after you have removed the protective cover. To prevent any degradation to the print quality, DO NOT touch the shaded parts shown in the illustrations.

Routine maintenance

Note

g Put the new toner cartridge firmly into

the drum unit until you hear it lock into place. If you put it in correctly, the green lock lever will lift automatically.

h Clean the corona wire inside the drum

unit by gently sliding the green tab from left to right and right to left several times.

Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.

i Put the drum unit and toner cartridge

assembly back into the machine.

Make sure that you put in the toner cartridge correctly or it may separate from the drum unit.

j Close the front cover of the machine.

After you replace a toner cartridge, DO NOT turn off the machine's power switch or open the front cover until the LCD clears the Please Wait message and returns to Ready mode.

Replacing the drum unit A

Important

Model name: DR-3300 A new drum unit can print approximately

30,000 A4 or Letter size single-sided pages.

Drum Stop A

Drum Stop

Replace the...

For best performance, use a Brother Original drum unit and Brother Original toner units. Printing with a third-party drum unit or toner unit may reduce not only the print quality but also the quality and life of the machine itself. Warranty coverage may not apply to problems caused by the use of a third-party drum or toner unit.

Drum Error A

Drum Error

Open the...

The corona wire has become dirty. Clean the corona wire in the drum unit. (See Cleaning the corona wire uu page 80.)

If you cleaned the corona wire and Drum Error was not cleared then the drum unit is at the end of its life. Replace the drum unit with a new one.

We cannot guarantee the print quality. Please replace the drum unit with a new one. We recommend a Brother Original drum unit be installed at this time.

After replacement, reset the drum counter by following the instructions included with the new drum unit. (See Resetting the drum counter uu page 76.)

Replace Parts Drum A

Replace Parts

Drum

The drum unit has exceeded its rated life. Please replace the drum unit with a new one. We recommend a Brother Original drum unit be installed at this time.

After replacement, reset the drum counter by following the instructions included with the new drum unit. (See Resetting the drum counter uu page 76.)

Routine maintenance

Important

WARNING

Replacing the drum unit A

• While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

• Every time you replace the drum unit, clean the inside of the machine. (See Cleaning and Checking the machine uu page 77.)

• Wait to unpack the new drum unit immediately before you put it in the machine. Exposure to direct sunlight or room light may damage the drum unit.

a Leave the machine turned on for 10

minutes for the internal fan to cool the extremely hot parts inside the machine.

b Press the front cover release button and

then open the front cover.

c Take out the drum unit and toner

cartridge assembly.

HOT SURFACE

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

Important

• We recommend that you place the drum

WARNING

unit and toner cartridge assembly on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.

• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.

• DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire. It could explode, resulting in injuries.

(uu Product Safety Guide: General precautions)

d Push down the green lock lever and take

the toner cartridge out of the drum unit.

Routine maintenance

Important

Note

• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.

• Be sure to seal up the used drum unit tightly in a suitable bag so that toner powder does not spill out of the drum unit.

• Go to http://www.brother.com/original/ index.html for instructions on how to return your used consumable items to the Brother recycling program. If you choose not to return your used items, please discard the used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office. (uu Product Safety Guide: Recycling

information in accordance with the WEEE (2002/96/EC) and Battery (2006/66/EC) Directives)

e Unpack the new drum unit.

• We recommend that you place the toner cartridge on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.

f Put the toner cartridge firmly into the

Note

Important

new drum unit until you hear it lock into place. If you put the cartridge in correctly, the green lock lever will lift automatically.

g Put the drum unit and toner cartridge

assembly back into the machine. Do not close the front cover of the machine.

Resetting the drum counter A

When you replace the drum unit with a new one, you need to reset the drum counter by completing the following steps.

Make sure that you put in the toner cartridge correctly or it may separate from the drum unit.

Do not reset the drum counter when you only replace the toner cartridge.

a With the front cover still open, press

Clear.

Replace Drum?

a 1.Yes b 2.No

Select ab or OK

b To confirm you are installing a new

drum, press 1.

c When the LCD shows Accepted, close

the front cover of the machine.

Routine maintenance

WARNING

Important

Cleaning and Checking the machine A

Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth.

• DO NOT put a toner cartridge or a toner

cartridge and drum unit assembly into a fire. It could explode, resulting in injuries.

• DO NOT use flammable substances,

any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the product. Doing so could cause a fire or electrical shock. Instead, use only a dry, lint-free cloth.

(uu Product Safety Guide: General precautions)

Cleaning the outside of the machine A

a Turn off the machine. b Unplug the telephone line cord first,

disconnect the interface cables from the machine, and then unplug the power cord from the electrical socket.

c Wipe the outside of the machine with a

dry, lint-free cloth to remove dust.

d Pull the paper tray completely out of the

machine.

Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the surface of the machine.

e Remove anything that is stuck inside the

paper tray.

f If paper is loaded in the paper tray,

remove it.

Cleaning the scanner glass A

g Wipe the inside and the outside of the

paper tray with a dry, lint-free cloth to remove dust.

h Re-load the paper and put the paper tray

firmly back in the machine.

i Plug the machine’s power cord back into

the electrical socket first, connect all cables, and then plug in the telephone line cord.

j Turn on the machine.

a Turn off the machine. b Unplug the telephone line cord first,

disconnect all cables, and then unplug the power cord from the electrical socket.

c (MFC-8520DN) Unfold the ADF

document support (1) and then open the ADF cover (2). Clean the white bar (3) and the scanner glass strip (4) underneath it with a soft lint-free cloth moistened with water. Close the ADF cover (2) and fold the ADF document support (1).

d Lift the document cover (1).

Note

Clean the white plastic surface (2) and scanner glass (3) underneath it with a soft lint-free cloth moistened with water.

Routine maintenance

In addition to cleaning the scanner glass and glass strip with a soft lint-free cloth moistened with water, run your finger tip over the glass to see if you can feel anything on it. If you feel dirt or debris, clean the glass again concentrating on that area. You may need to repeat the cleaning process three or four times. To test, make a copy after each cleaning.

f Close the document cover. g Plug the machine’s power cord back into

the electrical socket first, connect all cables, and then plug in the telephone line cord.

h Turn on the machine.

e In the ADF unit, clean the white bar (1)

and the scanner glass strip (2) underneath it with a soft lint-free cloth moistened with water.

Cleaning the corona wire A

WARNING

If you have print quality problems, clean the corona wire as follows:

a Leave the machine turned on for 10

minutes for the internal fan to cool the extremely hot parts inside the machine.

b Press the front cover release button and

then open the front cover.

HOT SURFACE

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

c Take out the drum unit and toner

cartridge assembly.

Important

• We recommend that you put the drum unit

Note

and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.

• Handle the drum unit and toner cartridge assembly carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.

Routine maintenance

d Clean the corona wire inside the drum

unit by gently sliding the green tab from left to right and right to left several times.

Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.

e Put the drum unit and toner cartridge

assembly back into the machine.

f Close the front cover of the machine.

Cleaning the drum unit A

WARNING

If your printout has dots at 94 mm intervals, follow the steps below to solve the problem.

a Make sure that the machine is in the

Ready mode. Press Menu, 6, 6, then press Start to print the drum dot check sheet.

66.Drum Dot Print

Printing

b Leave the machine turned on for 10

minutes for the internal fan to cool the extremely hot parts inside the machine.

c Turn off the machine. d Press the front cover release button and

then open the front cover.

e Take out the drum unit and toner

cartridge assembly.

HOT SURFACE

After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.

Important

• We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.

• Handle the drum unit and toner cartridge assembly carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.

Routine maintenance

f Push down the green lock lever and take

the toner cartridge out of the drum unit.

g Turn the drum unit as shown in the

illustration. Make sure that the drum unit gear (1) is on the left hand side.

h Use the numbered markers next to the

Important

drum roller to find the mark. For example, a dot in column 2 on the check sheet would mean that there is a mark in the "2" region of the drum.

i Turn the drum unit gear toward you by

hand while checking the surface of the suspected area.

j When you have found the mark on the

drum that matches the drum dot check sheet, wipe the surface of the drum gently with a dry cotton swab until the mark on the surface comes off.

DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids.

k Turn the drum unit back over.

Routine maintenance

Note

l Put the toner cartridge back into the

drum unit until you hear it lock into place. If you put the cartridge in correctly, the green lock lever on the drum unit will lift automatically.

m Put the drum unit and toner cartridge

assembly back into the machine.

n Close the front cover of the machine. o Turn on the machine and try a test print.

Make sure that you put in the toner cartridge correctly or it may separate from the drum unit.

Cleaning the paper pick-up

rollers A

Cleaning the paper pick-up roller periodically may prevent paper jams by insuring the correct feeding of paper.

If you have paper feed problems, clean the pick-up rollers as follows:

a Turn off the machine. b Unplug the telephone line cord first,

disconnect the interface cables from the machine, and then unplug the power cord from the electrical socket.

c Pull the paper tray completely out of the

machine.

d Tightly wring out a lint-free cloth soaked

in lukewarm water, and then wipe the separator pad (1) on the paper tray to remove dust.

e Wipe the two pick-up rollers (1) inside

the machine to remove dust.

f Put the paper tray back in the machine.

g Plug the machine’s power cord back into

the electrical socket first, connect all cables, and then plug in the telephone line cord.

h Turn on the machine.

Routine maintenance

Troubleshooting B

If you think there is a problem with your machine, check each of the items below first and follow the troubleshooting tips.

You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com/

Identifying your problem B

First, check the following:

 The machine's power cord is connected correctly and the machine’s power switch is turned on.

If the machine does not turn on after connecting the power cord, see Other difficulties uu page 120.

 All of the protective parts have been removed.  Paper is inserted correctly in the paper tray.  The interface cables are securely connected to the machine and the computer, or the wireless

connection is set up on both the machine and your computer.

 LCD Messages

(See Error and maintenance messages uu page 90.)

If you did not solve your problem with the above checks, identify your problem and then go to the page suggested below.

Paper handling and Printing problems:

 Printing difficulties uu page 111  Paper handling difficulties uu page 112  Printing received faxes uu page 113

Telephone and Fax problems:

 Telephone line or connections uu page 114  Handling incoming calls uu page 117  Receiving faxes uu page 115  Sending faxes uu page 116

Copying problems:

 Copying difficulties uu page 117

Scanning problems:

 Scanning difficulties uu page 118

Software and Network problems:

 Software difficulties uu page 118  Network difficulties uu page 119

Troubleshooting

Error and maintenance messages B

As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown below.

You can clear most errors and perform routine maintenance by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips:

Visit us at http://solutions.brother.com/

Error Message Cause Action

Access Denied The function you want to use is

restricted by Secure Function Lock 2.0.

Access Error The device is removed from

the USB direct interface while the data is processing.

BT Call Sign On

(U.K. only)

Cartridge Error Put the Toner Cartridge back in.

Comm.Error Poor telephone line quality

Connection Fail You tried to poll a fax machine

Cooling Down

Wait for a while

BT Call Sign is set to On.

You cannot change the Receive Mode from Manual to another mode.

The toner cartridge is not installed correctly.

caused a communication error.

that is not in Polled Waiting mode.

The temperature of the drum unit or toner cartridge is too hot. The machine will pause its current print job and go into cooling down mode. During the cooling down mode, you will hear the cooling fan running while the LCD shows Cooling

Down, and Wait for a while.

Contact your administrator to check your Secure Function Lock Settings.

Press Stop/Exit. Reinsert the device and try to print with Direct Print.

Set BT Call Sign to Off.

(uu Advanced User's Guide: BT Call Sign (U.K. only))

Pull out the drum unit and toner cartridge assembly, take out the toner cartridge, and put it back into the drum unit again. Put the drum unit and toner cartridge assembly back in the machine.

Try sending the fax again or try connecting the machine to another telephone line. If the problem continues, call the telephone company and ask them to check your telephone line.

Check the other fax machine’s polling setup.

Make sure that you can hear the fan in the machine spinning and that the exhaust outlet is not blocked by something.

If the fan is spinning, remove any obstacles that surround the exhaust outlet, and then leave the machine turned on but do not use it for several minutes.

If the fan is not spinning, disconnect the machine from the power for several minutes, then reconnect it.

Error Message Cause Action

Cover is Open The front cover is not

completely closed. The ADF cover is not

completely closed. The ADF is open while loading

a document. The fuser cover is not

completely closed or paper was jammed in the back of the machine when you turned on the power.

DIMM Error  The DIMM is not installed

correctly.

 The DIMM is broken.

 The DIMM does not meet

the required specifications.

Disconnected The other person or other

person’s fax machine stopped the call.

Document Jam The document was not

inserted or fed correctly, or the document scanned from the ADF was too long.

Drum Error The corona wire on the drum

unit needs to be cleaned.

The toner cartridge is placed in the machine without the drum unit.

Drum Stop

It is time to replace the drum un

it.

Close the front cover of the machine.

Close the ADF cover of the machine.

Close the ADF cover of the machine, then press Stop/Exit.

 Close the fuser cover of the machine.

 Make sure paper is not jammed behind the

fuser cover at the back of the machine, then close the fuser cover and press Start.

(See Paper is jammed at the back of the machine uu page 102.)

 Turn off the machine and remove the

DIMM. (uu Advanced User's Guide: Installing

extra memory)

 Confirm the DIMM meets the required

specifications. (uu Advanced User's Guide: Memory

board)

 Re-install the DIMM correctly. Wait a few

seconds, and then turn it on again.

 If this error message appears again,

replace the DIMM with a new one.

(uu Advanced User's Guide: Installing extra memory)

Try to send or receive again.

See Document is jammed in the top of the ADF

unit uu page 98 or Using the automatic document feeder (ADF) uu page 24.

Clean the corona wire on the drum unit.

(See Cleaning the corona wire uu page 80.) Put the toner cartridge into the drum unit, and

then re-install the drum unit and toner cartridge assembly in the machine.

Replace the drum unit. (See Replacing the drum unit uu page 73.)

Troubleshooting

Error Message Cause Action

Duplex Disabled The back of the machine is not

closed completely.

Fuser Error The temperature of the fuser

unit does not rise to a specified temperature within the specified time.

The fuser unit is too hot.

Jam Duplex The paper is jammed in the

duplex tray or the fuser unit.

Jam Inside The paper is jammed inside the

machine. The toner cartridge is placed in

the machine without the drum unit.

Jam MP Tray The paper is jammed in the MP

tray of the machine.

Jam Rear The paper is jammed in the

back of the machine.

Jam Tray 1

Jam Tray 2 Limit Exceeded The number of pages you are

Log Access Error The machine could not access

Manual Feed Manual was selected as the

No HUB Support A USB hub device is

No Paper The machine is out of paper in

The paper is jammed in the paper tray of the machine.

allowed to print has been exceeded. The print job will be cancelled.

the print log file in the server.

paper source when there was no paper in the MP tray.

connected to the USB direct interface.

the specified tray or all trays, or paper is not correctly loaded in the paper tray.

Close the back cover of the machine.

Turn the power switch off, wait a few seconds, and then turn it on again. Leave the machine idle for 15 minutes with the power on.

See Paper is jammed in the duplex tray uu page 109.

See Paper is jammed inside the machine uu page 105.

Put the toner cartridge into the drum unit, and then re-install the drum unit and toner cartridge assembly in the machine.

See Paper is jammed in the MP tray uu page 100.

See Paper is jammed at the back of the machine uu page 102.

See Paper is jammed in paper tray 1 or tray 2 uu page 101.

Contact your administrator to check your Secure Function Lock Settings.

Contact your administrator to check the Store Print Log to Network settings.

For detailed information uu Network User's Guide: Store Print Log to Network

Place paper in the MP tray. If the machine is in Pause mode, press Start.

(See Loading paper in the multi-purpose tray (MP tray) uu page 12.)

Disconnect the USB hub device from the USB direct interface.

Do one of the following:

 Ref

LCD. Make sure the paper guides are set to the correct size.

 Remove the paper and load it again. Make

sure the paper guides are set to the correct size.

ill paper in the paper tray shown on the

Brother MFC-8510DN, MFC-8520DN Basic User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

User's Guides and where do I find them?

Table of Contents

General information 1

Using the documentation

Symbols and conventions used in the documentation 1

Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide

Viewing Documentation 1

Viewing Documentation (Windows®) 1

Viewing Documentation (Macintosh) 1

How to find Scanning instructions 1

How to access the User's Guides for Advanced Features

Accessing Brother Support (Windows®) 1

Accessing Brother Support (Macintosh) 1

Control panel overview 1

Data LED indications 1

Volume settings 1

Ring volume 1

Speaker volume 1

Beeper volume 1

Loading paper 2

Loading paper and print media

Loading paper in the standard paper tray and the optional lower tray 2

Printing on plain paper, thin paper or recycled paper from Tray 1 and Tray 22

Loading paper in the multi-purpose tray (MP tray) 2

Printing on plain paper, thin paper, recycled paper and bond paper from the MP tray

Printing on thick paper, labels and envelopes from the MP tray 2

Unscannable and unprintable areas 2

Paper settings 2

Paper Type 2

Paper Size 2

Tray Use in COPY mode 2

Tray Use in FAX mode 2

Tray Use in print mode 2

Acceptable paper and other print media 2

Recommended paper and print media 2

Type and size of paper 2

The names for the paper trays in the printer driver and this Guide are as follows: 2

Paper capacity of the paper trays 2

Recommended paper specifications 2

Handling and using special paper 2

Types of paper to avoid 2

Envelopes 2

Types of envelopes to avoid 2

Labels 2

Types of labels to avoid 2

Loading documents 3

How to load documents

Using the automatic document feeder (ADF) 3

Document Sizes Supported 3

How to load documents 3

How to load documents 3

Using the scanner glass 3

Document Sizes Supported 3

Sending a fax 4

How to send a fax 4

Faxing Letter size documents from the scanner glass 4

Cancelling a fax in progress 4

Transmission Verification Report 4

Receiving a fax 5

Receive modes 5

Choosing the receive mode 5

Using receive modes 5

Fax Only mode will automatically answer every call as a fax.

Fax/Tel mode helps you automatically manage incoming calls, by recognising whether they are fax or voice calls and dealing with them in one of the following ways:

Manual mode turns off all automatic answering functions unless you are using the

External TAD mode lets an external answering device manage your incoming calls. Incoming calls will be dealt with in the following ways:

Receive Mode settings 5

Ring Delay 5

F/T Ring Time (Fax/Tel mode only) 5

Fax Detect 5

Using PC-FAX 6

How to use PC-FAX 6

PC-FAX Receive (For Windows®only) 6

PC-FAX Send 6

How to send a PC-FAX: 6

Telephone and external devices 7