Blackberry STL100-3 User Manual

BlackBerry Z10
Smartphone

STL100-3

Safety and Product Information

Safety information

Excited to start using your BlackBerry device? Before you get started, read this booklet which

contains important safety and regulatory information for your BlackBerry device. Keep this booklet in a safe
place so that you can refer to it whenever you need it.

In some countries there may be restrictions on using Bluetooth enabled devices and wireless devices with
encryption software. Check with your local authorities for the restrictions in your area.

To find the latest safety and product information, visit www.blackberry.com/docs/smartphones.

Important safety precautions

Turn off your BlackBerry device on aircrafts. Using your BlackBerry device on an

Use only approved batteries and chargers with your BlackBerry device. Use of
batteries or chargers that have not been approved by Research In Motion might
present a risk of fire or explosion, which could cause serious harm, death, or
property loss.

Use only RIM approved holsters. Use of holsters that have not been approved by
RIM might, in the long term, present a risk of serious harm.

When you wear the BlackBerry device close to your body, use a RIM approved
holster with an integrated belt clip, or maintain a distance of 0.59 in. (15 mm)
between your BlackBerry device and your body while the BlackBerry device is
transmitting. Use of body-worn accessories, other than RIM approved holsters
with an integrated belt clip, might cause your BlackBerry device to exceed radio
frequency exposure standards if the accessories are worn on your body while
the BlackBerry device is transmitting. The long term effects of exceeding radio
frequency exposure standards might present a risk of serious harm. For more
information about the compliance of this BlackBerry device with the FCC radio
frequency emission guidelines, visit www.fcc.gov/oet/ea/fccid and search for the
FCC ID for your BlackBerry device listed below. The FCC ID is located on the
information sticker on your BlackBerry device behind the battery. To view the
FCC ID, remove the battery door and the battery.

• BlackBerry Z10 device (model number RFK121LW): FCC ID
L6ARFK120LW

• BlackBerry Z10 device (model number RFF91LW): FCC ID L6ARFF90LW

Your BlackBerry device is designed to be operated in temperatures between 32
and 95°F (0 and 35°C). Use of your BlackBerry device outside of the
recommended temperature range could cause damage to your BlackBerry
device or lithium-ion battery.

Do not rely on your BlackBerry device for emergency communications. The
wireless networks that are necessary to make emergency calls or send
messages are not available in all areas, and emergency numbers, such as 911,
112, or 999, might not connect you to emergency services in all areas. If you
have the BlackBerry Mobile Voice System installed on your BlackBerry device,
see the "About emergency calls and the BlackBerry Mobile Voice System"
section for more information about emergency calls.

Do not disassemble your BlackBerry device. Your BlackBerry device contains
small parts that might be a choking hazard.

Keep your BlackBerry device away from medical devices, including pacemakers
and hearing aids, because they might malfunction and cause serious harm or
death to you or others.

Do not put your BlackBerry device in contact with liquids because this might
cause a short circuit, a fire, or an electric shock.

When you use your BlackBerry device speakerphone, never hold the BlackBerry
device to your ear. Serious and permanent hearing damage could occur.

Exposure to flashing lights on your BlackBerry device can cause epileptic
seizures or blackouts and might be dangerous to you or others. In the event that
you experience, or your use of your BlackBerry device causes in others, any
disorientation, loss of awareness, twitching, convulsions, or any involuntary
movements, stop using your BlackBerry device immediately and consult a
physician. The LED notification light is located on the front of your BlackBerry
device, in the upper-right corner. If your BlackBerry device model has a camera,
the camera flash LED aperture is located on the back of your BlackBerry device,
either above or to the right of the camera lens. If you are susceptible to epileptic
seizures or blackouts, consult your physician before you use your BlackBerry
device.

Do not use your BlackBerry device while driving unless you are permitted by law
to use the BlackBerry device in hands-free mode. Using your BlackBerry device
while driving could put you and others at greater risk of an accident causing
serious injury, death, or property loss.

Do not use your BlackBerry device in the presence of gas fumes because it
might present a risk of fire or explosion.

Do not dispose of your BlackBerry device in a fire because this might cause an
explosion resulting in serious injury, death, or property loss.

aircraft might affect aircraft instrumentation, communication, and performance;
might disrupt the network; might otherwise be dangerous to the operation of the
aircraft, its crew, and its passengers; and might be illegal.

SWD-20121109123501800 | RFK121LW/RFF91LW

PRINTSPEC-128

MAT-51069-001

BlackBerry devices are not intrinsically safe and cannot be used in the presence
of explosive fumes, explosive dust, or other explosive chemicals. Sparks in such
areas could cause an explosion or fire resulting in serious injury, death, or
damage to property.

Using your device safely

• Do not place heavy objects on your BlackBerry device.

• Do not attempt to modify or service your BlackBerry device.

• Do not attempt to cover or push objects into openings on your BlackBerry device unless instructed to
do so in the BlackBerry device documentation supplied by Research In Motion. This action might
cause a short circuit, a fire, or an electric shock.

• Do not use sharp objects on the screen.

• Do not use excessive force on the screen.

• Do not use your BlackBerry device or BlackBerry device accessories near water (for example, near a
bathtub or a sink, in a wet basement, or near a swimming pool).

• Do not place your BlackBerry device or BlackBerry device accessories on any unstable surface. The
BlackBerry device or BlackBerry device accessories could fall, thereby potentially causing serious
injury to a person and serious damage to the BlackBerry device or BlackBerry device accessory.

• When using your BlackBerry device, take frequent breaks. If you experience any discomfort in your
neck, shoulders, arms, wrists, hands (including thumbs and fingers), or other parts of the body when
using your BlackBerry device, cease use immediately. If discomfort persists, consult a physician.

: Use of controls or adjustments or performance of procedures other than those specified herein

CAUTION

might result in hazardous radiation exposure.

Electrical safety

Charge the BlackBerry device using only the charging accessories provided by or specifically approved by
Research In Motion for use with this BlackBerry device. Any approval from RIM under this document must
be in writing and must be from a person authorized to provide such approval. Use of any other accessory
might invalidate any warranty provided with the BlackBerry device and might be dangerous.

Approved charging accessory models for the

ASY-18072-002 ASY-24479-008 ASY-34724-001

ASY-24479-002 ASY-24479-009 ASY-34725-002

ASY-24479-003 ASY-24479-010 ASY-38170-003

ASY-24479-004 ASY-24479-011 ASY-46705-001

ASY-24479-005 ASY-24479-012 ASY-46706-001

ASY-24479-006 ASY-28109-003 ASY-48415-001

ASY-24479-007 ASY-31296-003 ASY-50255-001

Use the charging accessories provided with the BlackBerry device or any other RIM approved charging
accessories only from the type of power source indicated on the marking label. Before you use any power
supply, verify that the mains voltage is in accordance with the voltage printed on the power supply. Connect
the BlackBerry device only to CTIA certified adapters, products that bear the USB-IF logo, or products that
have completed the USB-IF compliance program.

Do not overload power outlets, extension cords, or convenience receptacles because this might result in a
risk of fire or electric shock. To reduce the risk of damage to the cord or the plug, pull the plug rather than
the cord when you disconnect the charging accessory from the power outlet or convenience receptacle.

Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles,
and the point where the power cord connects to the BlackBerry device. Unplug charging accessories
during lightning storms or when unused for long periods of time. When you use your BlackBerry device with
any charging accessories, ensure that you route the power cord in a way that reduces the risk of injury to
others, such as tripping or choking. Do not use charging accessories outside or in any area exposed to the
elements.

For more information about inserting the battery and connecting the power supply, see the documentation
that came with your BlackBerry device.

To buy accessories for your BlackBerry device, contact your wireless service provider or visit

www.shopblackberry.com.

BlackBerry Z10 device

Battery safety

Your BlackBerry device contains a removable lithium-ion battery.
The battery might present a fire or chemical burn hazard if mistreated. Do not attempt to insert foreign

objects into the battery. Do not remanufacture, disassemble, modify, crush, or puncture the battery. If the
battery has been remanufactured, disassembled, modified, crushed, or punctured, cease use of the
battery immediately. Do not heat the battery above 140°F (60°C). Heating the battery above 140°F (60°C)
could cause the battery to catch fire or explode. Do not short-circuit the battery or allow metallic or
conductive objects to contact the battery terminals.

CAUTION

: Use only the battery that Research In Motion specifies for use with your particular BlackBerry

device model. RIM specifies batteries for use in BlackBerry devices in compliance with IEEE Std 1725.
Using any other battery might invalidate any warranty provided with the BlackBerry device. In addition,
there might be a risk of fire or explosion if you replace the battery with an incorrect battery type. Please
ensure you dispose of used batteries according to the instructions set out in this safety information booklet.

Children should not handle batteries unless they are supervised by an adult.

When this icon appears on your BlackBerry device, the battery is not inserted correctly or

an invalid battery is inserted. If you inserted the battery that is specified for use with your particular
BlackBerry device model, remove and reinsert the battery. If you inserted an invalid battery, remove it
immediately and insert the battery that RIM specifies for use with your particular BlackBerry device model.
Verify that the battery connectors align with the connectors on your BlackBerry device.

Driving and walking safely

Give your full attention to driving; driving safely is your first responsibility. You are responsible for knowing
and obeying the laws and regulations regarding the use of wireless devices in the areas where you drive.

Research In Motion recommends that you do not use your BlackBerry device while you drive. Instead,
consider having a passenger in the vehicle use your BlackBerry device for you, or find a safe location to stop
your vehicle before you use your BlackBerry device.

Store your BlackBerry device safely before driving your vehicle. Do not use any charging accessory as a
means of storing your BlackBerry device while you are in a vehicle. If your vehicle is equipped with an air
bag, do not place your BlackBerry device or other objects above the air bag, or in the air bag deployment
area. If in-vehicle wireless equipment is improperly stored or installed and the air bag inflates, serious injury
could result.

Radio frequency signals might affect improperly installed or inadequately shielded electronic systems in
motor vehicles. Check with the manufacturer or its representative regarding your vehicle. If any equipment
has been added to your vehicle, you should also consult the manufacturer of that equipment for
information on radio frequency signals.

Do not use your BlackBerry device while walking or engaging in any activity that requires your full attention.
Inattention to vehicular traffic or other pedestrian hazards could result in serious injury, death, or property
loss.

Accessories

Use only those accessories approved by Research In Motion. Using any accessories not approved by RIM
for use with this particular BlackBerry device model might invalidate any approval or warranty applicable to
the BlackBerry device, might result in the BlackBerry device becoming inoperative, and might be
dangerous.

Carrying solutions: Your BlackBerry device might not come with a holster (body-worn accessory). If you
wear your BlackBerry device on your body, always put your BlackBerry device in a BlackBerry device
holster equipped with an integrated belt clip supplied or approved by Research In Motion. If you do not use
a holster equipped with an integrated belt clip supplied or approved by RIM when you carry your BlackBerry
device, keep your BlackBerry device at least 0.59 in. (15 mm) from your body when the BlackBerry device
is transmitting. When using any data feature of your BlackBerry device (for example, email messages, PIN
messages, MMS messages, or browser service), with or without a USB cable, hold your BlackBerry device
at least 0.59 in. (15 mm) from your body. Using accessories that are not supplied by or approved by RIM
might cause your BlackBerry device to exceed radio frequency exposure guidelines. For more information
about radio frequency exposure, see the "Compliance information" section of this guide.

Most BlackBerry carrying solutions for BlackBerry devices (for example, holsters, totes, and pouches)
incorporate a magnet into the physical structure of the carrying solution. Do not place items containing
magnetic strip components, such as debit cards, credit cards, hotel key cards, phone cards, or similar
items, near BlackBerry carrying solutions that incorporate a magnet into the physical structure of the
carrying solution. The magnet might damage or erase the data stored on the magnetic strip.

Magnetometer

Your BlackBerry device includes a magnetometer. The magnetometer is used by applications such as the
Compass application. Magnets-or devices that contain magnets, such as holsters, headphones, or
monitors-might negatively affect the accuracy of the magnetometer. Do not rely solely on applications that
use the magnetometer to determine your location. In an emergency situation, do not rely solely on
applications that use the magnetometer.

Media

Certain jurisdictions might prohibit or restrict your use of certain features on your BlackBerry device. When
taking, processing, or using pictures, obey all laws, regulations, procedures, and policies, including, without
limitation, any copyright, personal privacy, trade secret, or security laws which might govern or restrict you
while using your BlackBerry device. Honor the personal rights of others. Copyright protections might
prevent you from copying, modifying, transferring, or forwarding some pictures, music (including ring
tones), or other content.

Audio files: Permanent hearing loss might occur if you listen to audio files at high volumes, particularly with
headphones. Avoid increasing the volume of your headphones to block out noisy surroundings. If you
experience ringing in your ears or muffled speech, consult a physician to have your hearing checked.

Camera: If your BlackBerry device has a camera, do not aim the camera directly at the sun or any other
bright light. This action could cause serious damage to your eyes or damage your BlackBerry device. When
using the camera flash, keep the camera flash LED aperture at least 19.69 in. (50 cm) from the subject's
eyes.

Antenna

Use only the supplied integrated antenna. Unauthorized antenna modifications or attachments could
damage the BlackBerry device and might violate U.S. Federal Communications Commission (FCC)
regulations.

Interference with electronic equipment

Most modern electronic equipment is shielded from radio frequency signals. However, certain electronic
equipment might not be shielded against the radio frequency signals from your BlackBerry device.

Pacemakers: Consult a physician or the manufacturer of your pacemaker if you have any questions
regarding the effect of radio frequency signals on your pacemaker. Verify that you are using your
BlackBerry device in accordance with the safety requirements associated with your particular pacemaker,
which might include the following requirements:

• Always keep your BlackBerry device more than 7.88 inches (20 cm) from the pacemaker when your
BlackBerry device is turned on.

• Do not carry your BlackBerry device in your breast pocket.

• When using the phone on your BlackBerry device, use the ear opposite the pacemaker for making
and receiving calls to minimize the potential interference.

• If you have any reason to suspect that interference is taking place, turn off all wireless connections
on your BlackBerry device immediately. Stop using your BlackBerry device and consult a physician.

Hearing aids: Some digital wireless devices might interfere with some hearing aids. In the event of such
interference, consult your wireless service provider or contact the manufacturer of your hearing aid to
discuss alternatives.

Your BlackBerry device includes a magnetometer, which is used by applications such as the Compass
application. If an application that uses the magnetometer causes interference with your hearing aid, close
the application.

Other medical devices: If you use any other personal medical device, consult the manufacturer of your
device to determine if the device is adequately shielded from external radio frequency energy. Your
physician might be able to assist you in obtaining this information.

Health care facilities: Turn off all wireless connections on your BlackBerry device in health care facilities
when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities might be
using equipment that could be sensitive to external radio frequency energy.

Aircraft: Federal Aviation Administration (FAA) and Federal Communications Commission (FCC)
regulations prohibit using the radio of wireless devices while in the air. Turn off all wireless connections on
your BlackBerry device before boarding an aircraft. The effect of using the BlackBerry device with wireless
connections turned on in an aircraft is unknown. Such use might affect aircraft instrumentation,
communication, and performance, might disrupt the network, might otherwise be dangerous to the
operation of the aircraft, and might be illegal. With all wireless connections on your BlackBerry device
turned off, use only nonradio based device applications in accordance with airline regulations for electronic
devices.

Dangerous areas

Your BlackBerry device is not an intrinsically safe device and is not suitable for use in hazardous
environments, where intrinsically safe devices are required, including without limitation, in the presence of
gas fumes, explosive dust situations, operation of nuclear facilities, aircraft navigation or communication
services, air traffic control, and life support or weapons systems.

Potentially explosive atmospheres: If you are in any area with a potentially explosive atmosphere, turn off
all wireless connections on your BlackBerry device and obey all signs and instructions. Sparks in such areas
could cause an explosion or fire resulting in bodily injury or even death.

Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include
fueling areas such as gasoline or petrol stations; below deck on boats; fuel or chemical transfer or storage
facilities; vehicles using liquefied petroleum gas, such as propane or butane; areas where the air contains
chemicals or particles, such as grain, dust, or metal powders; and any other area where you would normally
be advised to turn off your vehicle engine.

Do not use the phone on your BlackBerry device to report a gas leak in the vicinity of the leak. Leave the
area and, if the phone is available and active on your BlackBerry device, make the call from a safe location.

Blasting areas: When in a "blasting area" or an area that indicates that two-way radios should be turned off,
to avoid interfering with blasting operations, turn off all wireless connections on your BlackBerry device and
obey all signs and instructions.

Operating and storage temperatures

Your BlackBerry device and device travel charger are designed to be operated and stored within the
temperatures outlined in the following table:

Device operating

Device storage -4 to 95°F (-20 to 35°C)

Travel charger operating 32 to 95°F (0 to 35°C)

Travel charger storage -22 to 167°F (-30 to 75°C)

Use or storage of your BlackBerry device or BlackBerry device accessories outside of the recommended
temperature ranges could cause damage to your BlackBerry device, BlackBerry device accessories, or
lithium-ion battery.

Keep your BlackBerry device or BlackBerry device accessories away from heat sources, such as radiators,
heat registers, stoves, or other apparatus (including amplifiers) that produce heat. If you are not going to
use your BlackBerry device for more than two weeks, turn off the BlackBerry device power and remove the
battery.

32 to 95°F (0 to 35°C)

Device cleaning and repair

Cleaning: Do not use liquid, aerosol cleaners, or solvents on or near your BlackBerry device or BlackBerry

device accessories. Clean only with a soft dry cloth. Disconnect any cables from the computer and unplug

any charging accessories from the electrical outlet before cleaning either your
charging accessory.

If it is necessary to clean the battery cover on your BlackBerry device, remove the battery cover carefully
and keep your BlackBerry device away from all liquids. Clean the battery cover with a soft cloth that is
dampened with water and mild liquid detergent. Verify that the battery cover is completely dry before you
put it back on your BlackBerry device.

Repair: Do not attempt to disassemble your BlackBerry device or any charging accessory. Only qualified
service personnel should perform repairs to your BlackBerry device. If any of the following situations occur,
disconnect the power supply cables from the computer or electrical outlet and refer your BlackBerry device
or charging accessory for service to qualified service personnel:

• The power supply cord, plug, or connector is damaged.

• Liquid has been spilled or objects have fallen into the BlackBerry device or charging accessory.

• The BlackBerry device or charging accessory has been exposed to rain or water.

• The BlackBerry device or charging accessory becomes very hot to the touch.

• The BlackBerry device or charging accessory has been dropped or damaged in any way.

• The BlackBerry device or charging accessory does not operate normally by following the instructions
in the user documentation.

• The BlackBerry device or charging accessory exhibits a distinct change in performance.

To reduce the risk of fire or electric shock, adjust only those controls that are covered in the user
documentation for your BlackBerry device. An improper adjustment of other controls might cause damage
and will often require extensive work by a qualified technician to restore your BlackBerry device, charging
accessory, or any other accessory to normal operation.

Failure to observe all safety instructions contained in the user documentation for your BlackBerry device
will void the Limited Warranty and might lead to suspension or denial of services to the offender, legal
action, or both.

BlackBerry device or the

Device and battery disposal

Do not dispose of either your BlackBerry device or the battery in a fire.

Your BlackBerry device should not be placed in household waste bins.

For information about returning your device and accessories to Research In Motion for recycling and safe
disposal, from a browser on your computer, visit www.blackberry.com/recycling or https://

tradeup.blackberry.com. The recycling and trade-up programs are only available in certain areas.

If these programs are not offered in your area, check with your local government for regulations regarding
the proper disposal of electronic products.

Dispose of the battery in accordance with the laws and regulations in your area governing disposal of such
cell types.

About emergency calls and the BlackBerry Mobile Voice System

If you have the BlackBerry Mobile Voice System installed on your BlackBerry device, the following
statements are applicable to you:

Emergency calls to 911, 112, 000, 999, or other internationally recognized numbers intended to connect to
a public safety answering point or similar emergency services are not processed through the BlackBerry
Mobile Voice System, and are only processed from your BlackBerry device where mobile network coverage
is available from a wireless service provider. The BlackBerry MVS is not designed or intended to be a
replacement for traditional telephone service. Additional arrangements must be made, separate from the
BlackBerry MVS, for you to obtain access to traditional fixed or wireless telephone services, such as
emergency calling capability. RIM and its affiliates, and their respective officers, directors, and employees
shall have no responsibility or liability whatsoever for any personal injury, death, or damages arising out of
or in connection with the inability to access emergency call services (for example, 911, 112, 000, or 999)
through the BlackBerry MVS. By using the BlackBerry MVS Client, you agree to the above. If you do not
agree to the above, remove the BlackBerry MVS Client from your device.

Compliance information

Exposure to radio frequency signals

The BlackBerry device radio is a low power radio transmitter and receiver. When the BlackBerry device
radio is turned on, it receives and also sends out radio frequency signals. The BlackBerry device is designed
to comply with Federal Communications Commission (FCC), and Industry Canada (IC) guidelines
respecting safety levels of radio frequency exposure for wireless devices, which in turn are consistent with
the following safety standards previously set by Canadian, U.S., and international standards bodies:

• ANSI/IEEE C95.1, 2005, American National Standards Institute/Institute of Electrical and Electronics
Engineers Standard for Safety Levels with Respect to Human Exposure to Radio Frequency
Electromagnetic Fields, 3 kHz to 300 GHz

• National Council on Radiation Protection and Measurements (NCRP) Report 86, 1986, Biological
Effects and Exposure Criteria for Radiofrequency Electromagnetic Fields

• Health Canada, Safety Code 6, 2009, Limits of Human Exposure to Radiofrequency Electromagnetic
Fields in the Frequency Range from 3 kHz to 300 GHz

To maintain compliance with FCC and IC radio frequency exposure guidelines when you carry the
BlackBerry device on your body, use only accessories equipped with an integrated belt clip that are
supplied or approved by Research In Motion. Use of accessories that are not expressly approved by RIM
might violate FCC and IC radio frequency exposure guidelines and might void any warranty applicable to the
BlackBerry device. If you do not use a body-worn accessory equipped with an integrated belt clip supplied
or approved by RIM when you carry the BlackBerry device, keep the BlackBerry device at least 0.59 in. (15
mm) from your body when the BlackBerry device is transmitting. When using any data feature of the
BlackBerry device, with or without a USB cable, hold the BlackBerry device at least 0.59 in. (15 mm) from
your body. If you use a body-worn accessory not supplied by RIM when you carry the BlackBerry device,
verify that the accessory does not contain metal and keep the BlackBerry device at least 0.59 in. (15 mm)
from your body when the BlackBerry device is transmitting.

To reduce radio frequency exposure consider these safety guidelines:

• Use the BlackBerry device in areas where there is a strong wireless signal. The indicator that
provides information about the strength of the wireless signal is located in the upper-right corner of
the home screen and displays five ascending bars. Three or more bars indicate a strong signal. A
reduced signal display, which might occur in areas such as an underground parking structure or if
you are traveling by train or car, might indicate increased power output from your BlackBerry device
as it attempts to connect to a weak signal.

• Use hands-free operation if it is available and keep the BlackBerry device at least 0.59 in. (15 mm)
from your body (including the abdomen of pregnant women and the lower abdomen of teenagers)
when the BlackBerry device is turned on and connected to the wireless network. For more
information about carrying your BlackBerry device, see the holster information in the "Accessories"
section of this document.

• Reduce the amount of time spent on calls, or send a text message or BBM message instead.

Specific absorption rate data

THIS WIRELESS DEVICE MODEL MEETS GOVERNMENT REQUIREMENTS FOR EXPOSURE TO RADIO
WAVES WHEN USED AS DIRECTED IN THIS SECTION.

The BlackBerry device is a radio transmitter and receiver. It is designed and manufactured not to exceed
the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications
Commission (FCC) of the U.S. Government and Industry Canada of the Canadian Government (IC) when
used as directed in the previous section. These limits are part of comprehensive guidelines and establish
permitted levels of RF energy for the general population. The guidelines are based on standards that were
developed by independent scientific organizations through periodic and thorough evaluation of scientific
studies.

The exposure standard for wireless devices employs a unit of measurement known as the Specific
Absorption Rate, or SAR. The SAR limit set by the FCC/IC is 1.6W/kg*. Tests for SAR are conducted using
standard operating positions specified by the FCC/IC with the device transmitting at its highest certified
power level in all tested frequency bands. Although the SAR is determined at the highest certified power
level, the actual SAR level of the device while operating can be well below the maximum value. This is
because the device is designed to operate at multiple power levels so as to use only the power required to
reach the network. In general, the closer you are to a wireless base station antenna, the lower the power
output.

Before a wireless device model is available for sale to the public, it must be tested and certified to the FCC
and IC that it does not exceed the limit established by the government-adopted requirement for safe
exposure. The tests are performed in positions and locations (for example, at the ear and worn on the body)
as required by the FCC and IC for each model.

The highest SAR value for your BlackBerry device model when tested for use at the ear is outlined as
follows:

Device

BlackBerry Z10 device (model number RFK121LW) 0.97

BlackBerry Z10 device (model number RFF91LW) 0.97

The highest reported body SAR value for this BlackBerry device when clipped on a belt, in a Research In
Motion approved holster equipped with an integrated belt clip, is outlined below. Carrying solutions,
including RIM approved carrying solutions and carrying solutions not approved by RIM, that do not come

SAR (W/kg) for 1 g