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RHB120LW
User Manual
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User Manual
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BlackBerry RHB120LW User Manual

PORSCHE DESIGN
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P'9983 Smartphone
User Guide
Published: 2014-08-05 SWD-20140805165927578
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Contents
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Setup and basics........................................................................................................................................ 7
What's different about the BlackBerry 10 OS?.......................................................................................... 14
Menu icons................................................................................................................................................. 21
Setting up your device................................................................................................................................21
Using gestures............................................................................................................................................24
Personalizing your device...........................................................................................................................32
Find customer support............................................................................................................................... 32
Device Switch.............................................................................................................................................32
BlackBerry ID..............................................................................................................................................40
Notifications and ring tones........................................................................................................................51
Voicemail.................................................................................................................................................... 55
BlackBerry Hub and email....................................................................................................................... 59
BlackBerry Hub and email..........................................................................................................................59
BBM............................................................................................................................................................82
Twitter.........................................................................................................................................................83
LinkedIn...................................................................................................................................................... 83
Change the media volume..........................................................................................................................87
Supported audio and video file extensions, formats, and codecs............................................................. 87
Camera....................................................................................................................................................... 89
Pictures.......................................................................................................................................................97
Videos.......................................................................................................................................................107
About BlackBerry Story Maker.................................................................................................................112
Media sharing........................................................................................................................................... 114
About FM Radio........................................................................................................................................116
Settings....................................................................................................................................................121
Customize your device settings............................................................................................................... 121
Update your device software....................................................................................................................125
Battery and power.................................................................................................................................... 126
Connections..............................................................................................................................................133
BlackBerry Keyboard and typing..............................................................................................................156
Language..................................................................................................................................................161
Keyboard input methods.......................................................................................................................... 163
Screen display.......................................................................................................................................... 172
Accessibility..............................................................................................................................................173
Media cards and storage..........................................................................................................................173
Using your device with BlackBerry Link................................................................................................... 178
Applications and features...................................................................................................................... 189
Organizing your apps............................................................................................................................... 189
About the BlackBerry Assistant................................................................................................................191
Calendar................................................................................................................................................... 195
Contacts................................................................................................................................................... 204
Clock.........................................................................................................................................................211
Android apps ........................................................................................................................................... 217
Browser.................................................................................................................................................... 226
The Smart Tags application explained..................................................................................................... 233
File Manager............................................................................................................................................. 237
Calculator................................................................................................................................................. 240
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BlackBerry Blend......................................................................................................................................248
Remember................................................................................................................................................ 250
Documents To Go.................................................................................................................................... 254
Print To Go............................................................................................................................................... 255
BlackBerry World for Work.......................................................................................................................255
Enterprise IM............................................................................................................................................ 255
Enterprise IM for Cisco.............................................................................................................................255
BlackBerry Bridge.....................................................................................................................................255
BlackBerry Work Drives............................................................................................................................256
Salesforce.................................................................................................................................................256
Adobe Reader...........................................................................................................................................256
Connect to Dropbox.................................................................................................................................257
Security and backup...............................................................................................................................259
Passwords and locking............................................................................................................................ 259
BlackBerry Protect....................................................................................................................................264
Security settings....................................................................................................................................... 265
Legal notice.............................................................................................................................................269
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User Guide

Setup and basics

Setup and basics
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Get started, what's new, touch screen gestures, switch devices, BlackBerry ID

New in this release

Introducing BlackBerry 10 OS version 10.3
BlackBerry 10 OS version 10.3 is designed to help you stay productive and do more with your BlackBerry device. This release introduces exciting new features, such as BlackBerry Blend and BlackBerry Assistant. It also introduces updates to existing features, such as Instant Actions in the BlackBerry Hub, meeting mode in the Calendar app, and automatic suggestions in the Camera app.
BlackBerry Blend
With BlackBerry Blend you can access your work and personal email messages, files, and certain apps on a computer or a tablet the same way you would use them on your BlackBerry device.
To download and learn more about BlackBerry Blend, visit
Related information
About pairing and connecting your device to a computer or tablet, About BlackBerry Blend, Disconnect your device from BlackBerry Blend,
BlackBerry Assistant
The BlackBerry Assistant app makes it even easier for you to multi-task using your BlackBerry device!
With the BlackBerry Assistant app, you can perform a variety of everyday tasks by talking or typing in natural language. When you say or type a request, the BlackBerry Assistant app can perform your request, search your device, or search the Internet, and provide a response.
Using the BlackBerry Assistant app you can start a BBM chat, make a phone call, send an email message, and add an event to your calendar. You can also update your status in social networking
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www.blackberry.com/BlackBerryBlend
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.
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User Guide apps, and search for directions, weather forecasts, information about restaurants or shopping, plus
much more.
Related information
About the BlackBerry Assistant, Learn what you can say or type in the BlackBerry Assistant, Things you can do with the BlackBerry Assistant,
Android app support
Get apps and games designed for Android smartphones and install them on your BlackBerry device with the Amazon Appstore!
Your device uses BlackBerry Guardian to check the integrity of the Android apps you download to your device. BlackBerry Guardian can warn you if the app is potentially harmful to your device or data, and gives you the option to cancel or continue the installation.
Android apps that you download to your device are more closely integrated with the BlackBerry 10 OS. When you tap the share icon in an Android app, you can share the Android app content with contacts that are associated with other apps on your device (for example, with another app (for example, the BlackBerry Remember app). Also, on the Accounts screen, you can view accounts that are associated with some Android apps that you download to your device.
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BBM contacts) or share the information
Setup and basics
Related information
Downloading and installing Android apps from the Amazon Appstore, Change your Android app installation settings,
Updated look and feel
Splashes of color, flattened buttons and screen layouts, and new wallpaper and icons – these are some of the elements you will notice with the fresh new look of BlackBerry 10 OS version 10.3.
Modernized visual elements help you navigate your BlackBerry device and improve your productivity within apps. In the apps installed with the BlackBerry 10 OS, the action bar at the bottom of the screen uses color to highlight the next, or next best action. Icons for key tasks remain visible in the action bar to help you stay productive and get work done. In some apps, for example Adobe Reader, the action bar disappears when you scroll, giving you a full-screen view of the content.
On the home screen you can see your open apps, and when you swipe left you can see all your apps. By default, when no apps are open, the home screen displays only your wallpaper. There is no restriction on the number of apps you can add to folders on the home screen.
Related information
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User Guide
Setup and basics
Set your wallpaper, Add folders to the home screen, Turn off icon labels in the action bar,
BlackBerry Hub
With a single tap, BlackBerry Hub Instant Actions let you quickly sort and manage messages in the list view of the BlackBerry Hub! From the BlackBerry Hub, you can also file sent email messages, set how frequently an IMAP account syncs with your BlackBerry device, download and save all the attachments in an email message with a single tap, delete the text of the original email when you reply, and automatically save a draft version of an email message by leaving the BlackBerry Hub.
The BlackBerry Hub has been updated to improve the relevance of suggested contacts. The BlackBerry Hub suggests contacts that are associated with the email account you are sending the email message from and that you have communicated with in the last 60 days.
Related information
Manage your messages with BlackBerry Hub Instant Actions, File an email, Add an IMAP or POP email account, Download attachments in a message, Reply to or forward an email,
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Calendar
The Calendar app now has an agenda view and a Meeting mode feature. The agenda view lets you see your appointments and tasks for the week. The Meeting mode feature automatically changes the notification behavior of your BlackBerry device when the device detects that you have a meeting or an event scheduled in the Calendar app. For example, you can set Meeting mode to automatically turn off all notifications or notify you for phone calls only when you are in a meeting. When the meeting ends, your notifications return to your normal settings.
The Calendar app is more closely integrated with the BlackBerry Remember app. You can create a task in the Calendar app, and view the task in the Calendar app and the BlackBerry Remember app.
Related information
View your events, Enable Meeting Mode, Add a task to the Calendar app,
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User Guide
BlackBerry Remember
Setup and basics
The BlackBerry Remember app lets you quickly filter information by tapping the Tasks or Notes tab at the top of the screen. You can set tasks or notes as your default view and search for an existing task or note. You can group tasks into task lists, group notes into folders, and use tags to categorize tasks and notes.
The BlackBerry Remember app is more closely integrated with the Calendar app. You can create a task in the BlackBerry Remember app, and view the task in the BlackBerry Remember app and the Calendar app.
Related information
Change the default view in the Remember app, Search for an entry in the Remember app, Create a folder or task list in the Remember app, Add tags to an entry,
Camera
The Camera app lets you snap a picture, record a video, and switch between the front and back cameras from the main screen. You can even take a picture while recording a video!
By default, the Camera app detects the conditions of the scene you want to take a picture or video of, and suggests the settings to use. Automatic suggestions allow you to focus less on the Camera app and more on capturing the moment! And, if you take a picture using Time Shift mode, you now have the option to save the picture and edit it later.
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The Camera app also has new menu options. You can create a panoramic image, and you can set a higher frame rate (60 fps) when recording a video, which is useful when recording fast-moving objects.
Related information
Take a picture while recording a video, Turn off the Auto Suggest feature, Edit Time Shift pictures later, Take a panoramic picture,
BlackBerry Story Maker
The BlackBerry Story Maker app takes the work out of making picture and video collections, by grouping the pictures and videos on your BlackBerry device by date, time, or location. BlackBerry Story
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User Guide Maker presents the stories to you in the Date view of the Pictures app. BlackBerry Story Maker can also
suggest stories based on pictures and videos that are favorites, most viewed, recently viewed, and recently added.
Setup and basics
From the BlackBerry Story Maker app, you can easily add favorite pictures and videos to your stories. You can also personalize your stories by changing the theme and editing the pictures and music, before sharing the stories with your friends, colleagues, and family.
Related information
Editing stories in BlackBerry Story Maker, Add to or delete media from an existing story,
Pictures
You can change how pictures are organized within albums in the Pictures app. By default, the Pictures app displays newer pictures before older pictures. The Favorites view lets you quickly see your favorite pictures.
The Pictures app is more closely integrated with the BlackBerry Story Maker app. You can quickly send pictures to BlackBerry Story Maker app creates automatic stories that appear across the top of your picture collections. You can turn off automatic story creation from the Pictures app.
Related information
About automatic stories, Set how pictures are organized in albums, Add a picture to the Favorites screen, Add a picture to BlackBerry Story Maker,
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BlackBerry Story Maker to create a story or add to an existing story. By default, the
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Videos
When you open the Videos app, videos that you recently added or played appear across the top of the screen. The Favorites view lets you quickly see your favorite videos. And you can edit your videos so that the video, or part of the video, plays in slow motion. You can also adjust the quality of the sound in your videos by changing the equalizer options.
The Videos app is more closely integrated with the BlackBerry Story Maker app. You can quickly send videos to BlackBerry Story Maker to create a story or add to an existing story.
Related information
Add a video to the Favorites screen, Add a video to BlackBerry Story Maker,
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Setup and basics
Add slow motion to a video, Turn on the equalizer in videos,
Music
A marquee banner is displayed at the top of the Music app. The marquee banner gives you details about the song that is currently playing, and lets you play, pause, and change the song. Also new in the Music app is a Favorites view which lets you quickly see your favorite songs. You can also adjust the quality of the sound played by the Music app by changing the equalizer options.
Related information
Add a song to the Favorites screen, Turn on the equalizer in the Music app,
Device Monitor
To help you track your data usage, on the Device Monitor screen you can see the total amount of data used by your BlackBerry device, including data usage while roaming, and the total amount of data used by the apps on your device. You can also specify limits and set notifications that display on the device to help you monitor the amount of data you use.
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Related information
Monitor your wireless data usage, Manage your mobile data settings, Set a monthly data limit notification,
Settings menus
A new gesture lets you open the Quick Settings menu when you are in an app. Use two fingers to swipe down from the top of the screen to open the Quick Settings menu.
And you can now rearrange the options in the Settings menu. Move options that you access frequently to the top of the Setting menu to make them more accessible to you.
Related information
Customize your device settings, Show the menus,
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Advanced interactions
Setup and basics
Advanced interactions are designed to improve the battery life of your BlackBerry device and to help you do things faster. Advanced interactions let you control the behavior of your device when you move it in a certain manner. For example, you can set up your device so that the screen turns off and the device goes into standby mode when you place the device face down on a flat surface.
Related information
Advanced interactions,
Security
To improve the security of information on your BlackBerry device, you can control what appears in notifications on the screen when your device is locked. For example, you can change your settings so that only the name of the sender of a message appears; the subject line and other message details are not displayed. You can also change your wallpaper settings so that a different wallpaper is displayed when your device is locked.
Related information
About Lock Screen Notifications, Set Lock Screen Notifications to only display the sender info, Set your wallpaper,
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Your device at a glance

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Setup and basics
1.
Headset jack
2.
Lock screen (Press); Power on/off (Press and hold); Reset (Press and hold for 10 seconds)
3.
Front camera
4.
Notification LED
5.
Volume up
6.
Mute (Press); BlackBerry Assistant (Press and hold)
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Volume down
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USB port
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HDMI port

What's different about the BlackBerry 10 OS?

If you're new to a BlackBerry 10 device, you might be eager to learn more about what makes it different from other BlackBerry devices. Find information about the home screen, menus, settings, messages, notifications, and apps. Learn where to find your phone number and PIN and find out how to cut, copy, and paste text.
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How do I get back to the home screen?
To get back to the home screen at any time, swipe up from the bottom of the screen.
Setup and basics
How do I get to the menu?
There is no Menu key ( ) on your BlackBerry 10 device. You can find more features and options by exploring the menus.
To see more actions that you can perform in an app, tap or .
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How do I change my settings and options?
Do any of the following:
• To find the settings and help for an app, swipe down from the top of the screen.
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To find the settings for the device, swipe down from the top of screen. Tap Settings.
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Note: In an app, to find the device settings, use two fingers and swipe down from the top of the screen. Tap Settings.
Setup and basics
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Where is my email or other messages?
All of your email, text messages, social networking notifications, missed calls, and voice mail messages can be found in the BlackBerry Hub. The BlackBerry Hub isn't like other apps on your BlackBerry device. It's at the core of the BlackBerry 10 experience, and it's always running so that you stay connected no matter what you're doing on your device.
You can peek at the BlackBerry Hub or open it from anywhere on your device. From the bottom of the screen, slide your finger up and to the right.
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Setup and basics
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Where are the phone keys and my notification settings?
To answer a call, touch the circle at the bottom of the screen and slide your finger to the left. Release your finger when the circle covers .
To decline a call, touch the circle at the bottom of the screen and slide your finger to the right. Release your finger when the circle covers .
To make a call, in the Phone app, tap . Dial a number. Tap Call.
The BlackBerry 10 OS includes the following built-in notification modes: Normal, Phone Calls Only, Vibrate Only, Silent, and All Alerts Off.
• To quickly turn on Silent mode, on the home screen, swipe down from the top of the screen and tap .
• You can set custom ring tones when you add or edit a contact in the Contacts app.
• To set notifications for particular types of messages, on the home screen, swipe down from the top
of the screen and tap Settings > Notifications > Applications.
Where are my apps?
Some of the apps that you used on your old BlackBerry device might not be available on your BlackBerry 10 device. In the BlackBerry World storefront, you can check if your old apps are available for download on the My World screen or find new apps.
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How do I edit or move text?
There is no trackpad or trackball on your BlackBerry 10 device. You can use the touch screen to select, cut, copy, and paste text or move the cursor.
Setup and basics
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Select text
Touch and hold a character or word.
• To cancel your selection, tap anywhere on the screen.
• To change your text selection, drag the handles.
Move text
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Touch and hold your finger on a word or in a text field.
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Release your finger from the screen.
3.
Tap an option.
Tip: If you aren't sure what a menu icon means, touch and hold the icon to see what it does. Slide your finger off the icon to avoid selecting it.
Move the cursor
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Tap a word or text field to show the cursor.
2.
Do any of the following:
• To move the cursor to another spot, drag the circle.
• To move the cursor one character at a time, tap the top, bottom, left or right of the circle.
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User Guide Tip: Make sure that you place your finger on the outer part of the circle so that you can still see the
cursor.
Setup and basics
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Where are my tasks, memos, and voice notes?
• If you used BlackBerry Link to transfer the files from your old BlackBerry device to your new device,
your tasks, memos, and voice notes should be in the new BlackBerry Remember app.
• If you previously used tasks in BBM Groups, you still have access to those tasks in BBM.
Where do I find my files?
You can find your files in the File Manager app. If you added a work account to your BlackBerry device and your administrator turned on BlackBerry Balance technology, your device data, apps, and network access are divided into a work space and a personal space. The separate spaces help you to avoid accidentally copying work data into a personal app, or displaying confidential work data during a BBM Video chat. To switch between your work space and personal space, drag your finger down on the middle of the home screen and tap Personal or Work.
Where can I find my device info and passwords?
Where can I find my PIN?
In BBM, tap your profile picture. On your profile page, your PIN appears under your barcode. In an email or text message, you can also type mypin to display your PIN.
How do I find my own phone number?
On the home screen, tap the icon. In the Calls or Contact view, in the center of the screen, swipe down, and your phone number appears at the top of the screen. In an email or text
message, you can also type mynumber to display your phone number.
Where is Password Keeper?
You can download the Password Keeper app from the BlackBerry World storefront. If you used BlackBerry Link or a media card to transfer data from your old BlackBerry device, you can restore your Password Keeper passwords after you download and open the Password Keeper app.
Where can I find details about my device software version and hardware?
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User Guide
On the home screen, swipe down from the top of the screen. Tap Settings > About. To change the type of information displayed, tap an option in the drop-down list.
In a message, note, or task, you can type myver followed by a space, to see your device model
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and the BlackBerry 10 OS version it is running. This feature might not be supported by your input language.
How do I search?
If you want to find something on your BlackBerry device, such as a message, a song, or an app, or if you want to search the Internet, you can say or type your search in the BlackBerry Assistant. To open the BlackBerry Assistant, on the home screen, tap .
What is BlackBerry Link?
BlackBerry Link is software that you can install on your computer to link data, media files, and applications on your BlackBerry device to your desktop computer.
BlackBerry Link is the latest version of BlackBerry Desktop Software and can be used with your BlackBerry 10 device.
Setup and basics
To download BlackBerry Link, on your computer, visit select the Windows or Mac option.

Notification icons

The notification icons show you that you have new or unopened items for your accounts in the BlackBerry Hub. When you have a new item, the indicator appears on the notification icon. You can peek at your notifications by sliding your finger up from the bottom of the screen from anywhere on your BlackBerry device.
Icon
Description
Email message
Text message
BBM message
Facebook message
Twitter message
www.blackberry.com/BlackBerryLink
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Icon Description
LinkedIn message
Setup and basics
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Menu icons

If you aren't sure what a menu icon means, touch and hold the icon to see what it does. Slide your
Tip:
finger off the icon to avoid selecting it.
Here's a description of the most common menu icons:
Icon
Phone call
Voice mail message
Notification messages from apps and services such as BlackBerry World
Description
Open a menu of actions
Open a list of ways to navigate or filter information
Compose a message
View attachments
Share an item, such as a picture, with someone
Reply to an email
Reply to all recipients of an email
Forward an email
Record a voice note
Add a new entry in the Remember app and the Calendar app

Setting up your device

To set up your BlackBerry 10 device, you need a micro SIM card. If you don't have a SIM card or don't have the right type of SIM card, contact your service provider.
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User Guide If you want more storage for pictures, videos, music, and documents, insert a media card (microSD
card).
When you're ready, open the Setup app. This app helps you transfer content from your old device, and add your email, BBM, instant messaging, and social networking accounts.
Insert the SIM card
CAUTION: Your BlackBerry device is designed for use with a micro SIM card. To avoid possible damage
to your device, do not insert a SIM card adapter into your device.
Depending on your service provider and where you purchased your BlackBerry device, the SIM card might already be inserted.
1.
2.
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To remove the back cover, pull up the bottom of the cover. With the metal contacts facing away from you, insert the micro SIM card into the top slot as shown.
Setup and basics
To remove the SIM card, first remove the battery. Using your index finger, push the SIM card toward the battery cavity. Slide the SIM card out completely using your index finger and thumb, or by pressing on the top of the SIM card with your thumb.
Insert a media card
1.
To remove the back cover, pull up the bottom of the cover.
2.
With the metal contacts facing away from you, insert the media card (microSD card) into the bottom slot.
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Setup and basics
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Insert or remove the battery
Before you start using your BlackBerry device, you should charge the battery. The battery in the box that your device came in isn't fully charged.
1.
To remove the back cover, pull up the bottom of the cover.
2.
Do one of the following:
• To insert the battery, align the contacts.
• To remove the battery, lift and pull out the battery from the end opposite to the battery contacts.
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Setup and basics
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Set up your device using the Setup app
If your device is connected to a mobile network or a Wi-Fi network, you can use the Setup app to do any of the following:
• Add your email, BBM, instant messaging, and social networking accounts
• Set up your payment options for purchases you make from the BlackBerry World storefront
• Learn how to transfer content from your old device
• Customize your device settings
The Setup app prompts you to enter an existing BlackBerry ID or create a new one. If you are not sure whether you already have a BlackBerry ID, on your computer, visit
To open the Setup app, on the home screen, tap .

Using gestures

Take a moment to find out how to navigate your BlackBerry device using touch screen gestures. You can also learn gestures to help you do things more quickly and extend battery life.
Move around the home screen
To become familiar with the home screen, try using the following gestures.
1.
To get back to the home screen at any time, swipe up from the bottom of the screen.
www.blackberry.com/blackberryid
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2.
To see your messages in the BlackBerry Hub, slide your finger from left to right.
Setup and basics
3.
To see the apps that are open (if any), slide your finger from right to left. To see all your apps, continue sliding your finger from right to left.
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User Guide
Peek at the BlackBerry Hub
To see your messages, you can peek at the BlackBerry Hub, or open it, from anywhere on your BlackBerry device.
From the bottom of the screen, slide your finger up and to the right.
Tip: Keep your finger on the screen while you peek at the BlackBerry Hub. To go back to what you were doing, slide your finger back down.
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Setup and basics
Show the menus
You can find features, options, and help by exploring the menus.
Do any of the following:
•
To see more actions that you can perform in an app, tap or .
• To see more actions for a specific item, such as a song or picture, touch and hold the item.
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User Guide
Tip: To see the names of the icons that appear on the right side of the screen, touch and hold the icon. Slide your finger off the icon to avoid selecting it.
• To find the settings and help for an app, swipe down from the top of the screen.
• To find the settings for the device, swipe down from the top of screen.
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Note: In an app, to find the device settings, use two fingers and swipe down from the top of the screen.
Setup and basics
Scroll and move between items
Slide your finger to scroll through a list, pan a webpage, or move between pictures.
Do any of the following:
• To scroll, slide your finger up and down.
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User Guide
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• To move between the BlackBerry Hub and your apps, slide your finger left and right.
Setup and basics
Use a slider
If a slider appears on your screen, you can use the slider to progress through a file, such as a song or video, or scroll through multiple pages, such as the pages of an eBook.
On the slider, drag the slider handle.
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Setup and basics
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Select items
Do any of the following:
• To select an item, simply tap it. If the item can be opened, it opens.
• To highlight an item without opening it, touch and hold the item.
• To highlight multiple items, such as pictures or songs that you want to share, touch and hold one
item. Tap and tap more items. To clear an item, tap it again.
Zoom in to or zoom out from the screen
If you want to see an image in more detail, or if you're having trouble reading words that are too small, you can magnify the screen by zooming in. To see more of the screen, zoom out.
Do any of the following:
• To zoom in, slide your fingers apart.
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• To zoom out, slide your fingers together.
Setup and basics
Advanced interactions
If you’re looking for ways to do things more quickly or to extend battery life, consider using the following gestures:
• Lift to wake gesture
• Flip to mute gesture
• Flip to save power gesture
Lift to wake
If you turn on this feature and pick up your device from a flat surface, your BlackBerry device wakes up automatically. You don’t have to press the Power/Lock key or swipe up from the bottom of the screen. You can start using your device immediately.
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