BlackBerry RFG80UW User Manual

BB10 Help

User Guide

Published: 2012-06-19

SWD-20120619145503696

Contents
Getting started ...........................................................................................................................................	11
Getting started ...........................................................................................................................................	11
BBM ..........................................................................................................................................................	12
Add a contact .............................................................................................................................................	12
Start chatting .............................................................................................................................................	13
Change your status or profile ......................................................................................................................	14
Socializing with groups ...............................................................................................................................	15
Managing contacts .....................................................................................................................................	17
Troubleshooting: BBM ................................................................................................................................	18
BlackBerry ID .............................................................................................................................................	20
About BlackBerry ID ...................................................................................................................................	20
What's the difference between a BlackBerry ID username and a screen name? ...........................................	20
Messages ...................................................................................................................................................	21
About Messages .........................................................................................................................................	21
Adding and managing accounts ..................................................................................................................	21
Messages icons ..........................................................................................................................................	23
Viewing and searching your messages ........................................................................................................	23
Compose an email or social networking message ........................................................................................	24
Managing messages ...................................................................................................................................	25
Messages tips ............................................................................................................................................	26
Messages options .......................................................................................................................................	27
Send a text message ...................................................................................................................................	28
Text message options .................................................................................................................................	29
Delete a message .......................................................................................................................................	29
Troubleshooting: Messages ........................................................................................................................	29
Contacts ....................................................................................................................................................	31
About contacts ...........................................................................................................................................	31

Adding contacts .........................................................................................................................................	31
Contact views .............................................................................................................................................	32
Changing contacts .....................................................................................................................................	32
Add a contact to your favorites ....................................................................................................................	33
Contact someone .......................................................................................................................................	34
Add a custom ring tone for a contact ...........................................................................................................	34
Search for a contact ...................................................................................................................................	34
Filtering contacts .......................................................................................................................................	34
Sort your contacts ......................................................................................................................................	35
Share a contact ..........................................................................................................................................	35
Troubleshooting: Contacts ..........................................................................................................................	36
Calendar ....................................................................................................................................................	37
About the Calendar ....................................................................................................................................	37
Add an email or social networking account .................................................................................................	37
View your events .........................................................................................................................................	37
Find email and files associated with an event ..............................................................................................	38
Check who you're meeting with ..................................................................................................................	38
Create an event ..........................................................................................................................................	38
Change or delete an event ..........................................................................................................................	39
Calendar options ........................................................................................................................................	40
Troubleshooting: Calendar ..........................................................................................................................	41
Browser .....................................................................................................................................................	42
Browsing the Internet .................................................................................................................................	42
Bookmarks and history ...............................................................................................................................	45
Browsing safely ..........................................................................................................................................	47
Troubleshooting: Browser ...........................................................................................................................	49
Ring tones, sounds, and alerts ....................................................................................................................	51
Change your ring tone, sounds, or alerts .....................................................................................................	51
Silence your device except for calls .............................................................................................................	51
Set a custom ring tone or email alert tone for a contact ................................................................................	51
Turn off all sounds ......................................................................................................................................	52
Flashing LED ..............................................................................................................................................	52

Troubleshooting: Ring tones, sounds, and alerts .........................................................................................	53
Phone ........................................................................................................................................................	54
Making a call ..............................................................................................................................................	54
Using hearing aid mode ..............................................................................................................................	54
Using TTY support ......................................................................................................................................	55
Visual Voicemail .........................................................................................................................................	56
About Visual Voicemail ...............................................................................................................................	56
Video chat ..................................................................................................................................................	57
About video chat ........................................................................................................................................	57
BlackBerry App World ................................................................................................................................	58
Shop for apps, games, music, and videos ....................................................................................................	58
Pictures .....................................................................................................................................................	59
Pictures app at a glance .............................................................................................................................	59
Viewing your pictures .................................................................................................................................	59
Edit a picture ..............................................................................................................................................	61
Supported picture file extensions ................................................................................................................	61
Troubleshooting: Pictures ...........................................................................................................................	62
Videos ........................................................................................................................................................	63
Videos app at a glance ................................................................................................................................	63
Watching your videos ..................................................................................................................................	63
Supported video file extensions and codecs ................................................................................................	65
Troubleshooting: Videos .............................................................................................................................	66
Music .........................................................................................................................................................	67
Music app at a glance .................................................................................................................................	67
Playing your music .....................................................................................................................................	67
Creating playlists and organizing your music ...............................................................................................	69
Tips: Music .................................................................................................................................................	70
Troubleshooting: Music ..............................................................................................................................	71

Camera ......................................................................................................................................................	72
Camera app at a glance ..............................................................................................................................	72
Taking pictures and recording videos ..........................................................................................................	72
Using Time Warp ........................................................................................................................................	73
Camera options ..........................................................................................................................................	74
Troubleshooting: Camera ...........................................................................................................................	75
Media sharing ............................................................................................................................................	76
About sharing media ..................................................................................................................................	76
Sharing, playing, and viewing media files over a Wi-Fi network .....................................................................	76
Documents To Go .......................................................................................................................................	78
Getting started with Docs To Go ..................................................................................................................	78
Using Word To Go .......................................................................................................................................	79
Using Sheet To Go ......................................................................................................................................	80
Using Slideshow To Go ...............................................................................................................................	81
Print To Go .................................................................................................................................................	84
Getting started with Print To Go ..................................................................................................................	84
Managing your folders with Print To Go .......................................................................................................	85
Managing your documents with Print To Go ................................................................................................	85
Adobe Reader ............................................................................................................................................	87
Reading a document in Adobe Reader ........................................................................................................	87
Games .......................................................................................................................................................	88
Create your profile ......................................................................................................................................	88
Add a friend ...............................................................................................................................................	88
Add a game ................................................................................................................................................	88
Favorite a game ..........................................................................................................................................	89
Viewing and comparing stats ......................................................................................................................	89
FocalPoint ..................................................................................................................................................	90
Collecting and organizing tasks, notes, and more with FocalPoint ................................................................	90
Adding a notebook and an entry to FocalPoint .............................................................................................	90
Changing a notebook or entry in FocalPoint ................................................................................................	92

View entries that share a tag .......................................................................................................................	92
Search FocalPoint ......................................................................................................................................	93
Share a FocalPoint entry over email or BBM ................................................................................................	93
FocalPoint options ......................................................................................................................................	93
Troubleshooting: FocalPoint .......................................................................................................................	94
Clock .........................................................................................................................................................	95
Set an alarm ...............................................................................................................................................	95
Changing your alarm options ......................................................................................................................	95
Using the stopwatch ...................................................................................................................................	96
Setting the timer .........................................................................................................................................	97
Add a city to the world clock screen ............................................................................................................	97
Maps ..........................................................................................................................................................	99
About Maps ................................................................................................................................................	99
Finding a place ...........................................................................................................................................	99
Get turn-by-turn directions .......................................................................................................................	100
Favourite places .......................................................................................................................................	101
Add a place to a calendar event ................................................................................................................	102
Share a map or place ................................................................................................................................	103
View your recently visted places ................................................................................................................	103
View a contact’s address on a map ...........................................................................................................	103
Changing options for Maps .......................................................................................................................	104
Troubleshooting .......................................................................................................................................	105
Compass ..................................................................................................................................................	106
About the compass ..................................................................................................................................	106
Using the compass ...................................................................................................................................	106
Changing settings for the compass ...........................................................................................................	107
Troubleshooting: Compass .......................................................................................................................	107
GPS technology ........................................................................................................................................	108
About GPS ...............................................................................................................................................	108
Connections .............................................................................................................................................	109

Wireless coverage indicators ....................................................................................................................	109
Turn on or turn off a wireless connection ...................................................................................................	109
Turn on airplane mode .............................................................................................................................	109
Connect your device to an HDMI display ...................................................................................................	110
Mobile network ........................................................................................................................................	110
Wi-Fi ........................................................................................................................................................	111
Mobile Hotspot mode ...............................................................................................................................	113
Internet tethering .....................................................................................................................................	114
Bluetooth .................................................................................................................................................	114
NFC .........................................................................................................................................................	114
Security ...................................................................................................................................................	116
Finding and protecting a lost device ..........................................................................................................	116
More security content coming soon ..........................................................................................................	116
Display .....................................................................................................................................................	117
Change your backlighting .........................................................................................................................	117
Change your font size ...............................................................................................................................	117
Set a picture as your wallpaper .................................................................................................................	117
Change your display language ..................................................................................................................	117
Connect your device to an HDMI display ...................................................................................................	118
Battery and power ....................................................................................................................................	119
Battery and power ....................................................................................................................................	119
Keyboard and typing ................................................................................................................................	120
Show or hide the keyboard .......................................................................................................................	120
Type an uppercase, accented, or symbol character ..................................................................................	120
Copy or delete text ...................................................................................................................................	120
Change typing options ..............................................................................................................................	120
Check spelling ..........................................................................................................................................	121
Troubleshooting: Keyboard and typing ......................................................................................................	121
Language .................................................................................................................................................	122
Change your input or display language ......................................................................................................	122

Changing your input language as you type ................................................................................................	122
File Manager ............................................................................................................................................	123
Viewing files .............................................................................................................................................	123
Managing your files ..................................................................................................................................	123
Transfering files ........................................................................................................................................	125
Using cloud services .................................................................................................................................	126
Working with zip files ................................................................................................................................	127
Organizing apps .......................................................................................................................................	129
Delete an app ...........................................................................................................................................	129
Search .....................................................................................................................................................	130
Search your device ...................................................................................................................................	130
Use voice enabled search .........................................................................................................................	130
Filter your search results ..........................................................................................................................	130
Change your search settings .....................................................................................................................	131
Search your email messages ....................................................................................................................	131
Google Talk ..............................................................................................................................................	132
Chat with friends ......................................................................................................................................	132
Change your status or profile ....................................................................................................................	133
Add a friend .............................................................................................................................................	133
Sign out ....................................................................................................................................................	134
Troubleshooting: Google Talk ...................................................................................................................	134
Yahoo! Messenger ....................................................................................................................................	136
Start a conversation ..................................................................................................................................	136
Change your status or profile ....................................................................................................................	137
Add a contact ...........................................................................................................................................	137
Sign out ....................................................................................................................................................	138
Troubleshooting: Yahoo! Messenger .........................................................................................................	139
Windows Live Messenger ..........................................................................................................................	140
Start a conversation ..................................................................................................................................	140
Change your status or profile ....................................................................................................................	141

Add a contact ...........................................................................................................................................	141
Sign out ....................................................................................................................................................	142
Troubleshooting: Windows Live Messenger ...............................................................................................	143
Storage space and media card .................................................................................................................	144
Storage space and media card .................................................................................................................	144
Accessibility .............................................................................................................................................	145
Find your accessibility settings .................................................................................................................	145
Change your font size ...............................................................................................................................	145
Turn on Global Zoom ................................................................................................................................	145
Use grayscale or reverse contrast for the screen display ............................................................................	146
Use the BlackBerry screen reader ............................................................................................................	146
Turn on or turn off event sounds ...............................................................................................................	146
Add or delete a contact alert .....................................................................................................................	147
Change how you answer calls with a headset ............................................................................................	147
Using hearing aid mode ............................................................................................................................	147
Using TTY support ....................................................................................................................................	147
Legal notice .............................................................................................................................................	148

User Guide	Getting started
RIM Strictly Confidential

Getting started

Content coming soon.

User Guide	BBM
RIM Strictly Confidential

BBM

Add a contact

You can add contacts to BBM by scanning their BBM barcodes. You can also add contacts by typing someone's contact information, by selecting a contact from your address book, or by using BlackBerry Tag (if supported).

1.Tap > Invite to BBM.

2.Tap the Scan to Invite icon.

Add a contact by typing

1.Type in the field or tap the Plus icon to find contacts in your address book.

2.Tap Send.

Show your BBM barcode

1.Tap your picture or display name.

2.Tap Barcode.

Cancel an invitation

1.Tap > > Sent.

2.Touch and hold an invitation.

3.Tap Delete Invitation.

User Guide	BBM
RIM Strictly Confidential

Start chatting

Chat in real-time with your BBM contacts and know when someone has read your message in BBM. Share pictures, voice notes, your location, or other files that are at your fingertips.

Tip: Want to share something with multiple contacts? Send a broadcast message to let your contacts know your news at the same time, or start a multiperson chat to make decisions faster.

1.Tap .

2.Tap a contact.

Send a file or Ping someone

1.Touch and hold the chat field.

2.Tap Send File or Ping.

Peek at your chats

While in a chat, you can quickly peek at your other chats.

Slide your finger in from the left of the screen.

Change the order of emoticons

The emoticons that you frequently use appear at the top of the emoticon panel.

Touch and hold an emoticon and drag it into place in the top row.

Send a broadcast message

Tap > New Broadcast Message.

User Guide	BBM
RIM Strictly Confidential

Invite others to a chat

At the bottom of a chat, tap the Invite Others icon.

Tip: To start a fresh chat from your contact list, touch and hold a few contact names. Tap > New Multiperson Chat.

Change your status or profile

Let your BBM contacts know what you're doing by changing your name or status. If you have a status that you use often, such as when you're going on vacation, you can save it to use again later.

1.Tap your picture or display name at the top of the screen.

2.Type a status message in the Personal Message field.

3.If you want to appear as Busy, tap Status > Busy.

Save a status for later

Tap the Status field > Edit Status Messages > Add New.

Change your display picture

You can change your picture to suit your mood or show what you're doing.

1.From your profile, tap your picture.

2.Tap Replace or Edit.

User Guide	BBM
RIM Strictly Confidential

Socializing with groups

Create a group

Stay connected with a group of people by sharing lists, appointments, pictures and more. Members of a group don't necessarily need to be one of your contacts; someone else can invite a contact to join the group.

When you create a group, you automatically become an administrator for the group.

1.Tap > New Group.

2.Complete the fields on the screen.

3.Choose a picture for the group.

4.Tap Save.

Add lists, events, and pictures

1.Tap .

2.Tap the item you want to add to the group.

View recent group activity

Tap > .

Add members

You can add members to a BBM group by typing someone's contact information, or by selecting a contact from your address book. You can also add members by scanning their BBM barcodes.

Tip: To see the current members of a group, tap the group picture or name at the top of the screen.

1.Tap > Invite.

2.Type the contact's information or tap the Scan to Invite icon.

User Guide	BBM
RIM Strictly Confidential

3.Tap Send.

Group administrators

Administrators of a group can control group membership, update the group's profile picture or name, and even disband the group and delete all of the shared data. Whoever creates the group automatically becomes an administrator. Additional admins can be added after that.

You can ask an admin to make you an admin; otherwise, you'll need to know the administrator password to become an admin for the group.

1.Tap the group picture or name at the top of the screen.

2.Tap Administration.

Become an admin

1.Beside the Administrator Password field, tap Enter.

2.Type the password.

3.Tap Enter.

Make someone an admin

1.Beside the Administrator List field, tap Edit > Add.

2.Select one or more members.

3.Tap Add.

Set an admin password

Beside the Administration Password field, tap Set.

Leave a group

Content in the group is only removed from BBM on your BlackBerry device. Other members continue to see items you've shared, including pictures and lists.

If you're an administrator for the group, you can also choose to delete the group and all of its data.

1.Touch and hold a group name.

2.Tap Leave Group .

User Guide	BBM
RIM Strictly Confidential

Managing contacts

Create a contact category

If you have a lot of contacts, or just some that you want to be able to get to faster, consider organizing your contacts into categories.

1.Tap > Contacts.

2.Scroll down and tap Add New Category.

View someone's profile

You can view contact details and previous status messages from someone's profile. You can also view and download the apps your contacts have connected to BBM, start a video chat, or rename your contacts.

1.Touch and hold a contact's name.

2.Tap View Profile.

Note: A purchase or subscription might be required from the BlackBerry App World storefront before you can use some apps.

Hide updates for a contact or group

1.Tap > .

2.Touch and hold a contact's name.

3.Tap Hide Updates.

View recent BBM activities

You can see a list of recent updates across your BBM contacts and groups, review any pending add or application invitations, and comment on someone's latest status.

1.Tap .

User Guide	BBM
RIM Strictly Confidential

2.Tap or .

Delete a contact

1.Touch and hold a contact's name.

2.Tap Delete <contact name>.

Troubleshooting: BBM

I can't add a BBM contact

The person's BlackBerry device might be turned off, the person might not have responded to your invitation, or the person might have ignored your invitation.

To view your pending invitations, do these steps:

1.Tap > .

2.Tap Sent.

An app keeps prompting me

Applications might ask for permission to connect to BBM. If you grant permission, you can chat from within the BBM connected app, update your status, and share your activities and achievements on your BBM profile.

To change your options for BBM connected apps, do these steps:

1.In the Settings app, tap Application Permissions.

2.Tap the app's name.

3.Change the options. For example, limit certain actions or disconnect the app.

4.Tap Save.

I accidentally blocked an invitation

1. Swipe down from the top of the screen.

User Guide	BBM
RIM Strictly Confidential

2.Tap .

3.Beside the Blocked Contact List field, tap Edit.

4.At the top of the screen, tap the invitation type.

5.Tap Edit.

6.Tap the Delete icon.

User Guide	BlackBerry ID
RIM Strictly Confidential

BlackBerry ID

About BlackBerry ID

A BlackBerry ID gives you convenient access to multiple BlackBerry products and services. After you create a BlackBerry ID, you can use your email address and password to log in to any BlackBerry product that supports BlackBerry ID. With BlackBerry ID, you can manage apps that you downloaded from the BlackBerry App World storefront and keep apps you downloaded when you switch smartphones.

If you previously created a BlackBerry ID, you must use it when you set up your new tablet or smartphone (instead of creating a new BlackBerry ID). You can log in to both a tablet and a smartphone using the same BlackBerry ID.

What's the difference between a BlackBerry ID username and a screen name?

Your BlackBerry ID username is the email address that you use when you log into products or services that use BlackBerry ID. The BlackBerry ID screen name is the name that appears when you submit app reviews in the BlackBerry App World storefront.

User Guide	Messages
RIM Strictly Confidential

Messages

About Messages

The unified inbox on your BlackBerry device gathers all the messages that you receive from your different accounts into one convenient location. Receive and respond to email, text messages, or BBM chats all in the same place. Read your Twitter or Facebook messages, or send messages to your LinkedIn connections. It's all possible with the unified inbox.

Here are the types of messages that you can send and receive in the unified inbox:

•Email: You can add practically any existing email account to your device--both work and web-based email.

•Text messages (SMS/MMS): If text messaging is a part of your wireless service plan, you can find all of your text messages in the unified inbox.

•Social networking: Add a Facebook account to your device to receive notifications for messages, wall posts, likes, and comments and to send Facebook messages. Add a Twitter account to keep on top of your @mentions and to send direct messages. Add a LinkedIn account to stay in touch with important business connections.

•BBM and instant messaging: After you add an instant messaging account to your device, you can access your chats through the unified inbox.

Adding and managing accounts

Add an email or social networking account

1.On the home screen, swipe down from the top frame.

2.Tap the Settings icon > Accounts.

•If you have accounts associated with your BlackBerry ID, tap Select Accounts. Select the accounts that you want to add.

•If you haven't added an account yet, tap the type of account that you want to add.

•If you've already added an account, tap Add New Account. Tap the type of account that you want to add.

3.Enter your user information for the account. Tap Continue.

4.Change any additional settings, such as synchronization settings.

5.Tap Save.

User Guide	Messages
RIM Strictly Confidential

Add an email account using advanced settings

You might need to add some additional information about an email account to your device before you can send and receive email from that account. For example, if you're adding a Microsoft Exchange work email account to your device, you probably need to enter additional information, such as an enterprise activation password. Check with your administrator.

1.On the home screen, swipe down from the top frame.

2.Tap the Settings icon.

3.Tap Accounts.

•If you haven't added an account yet, tap Email, Calendar, and Contacts.

•If you've already added an account, tap Add New Account. Tap Email, Calendar, and Contacts.

4.Tap Advanced.

5.Tap the type of email account that you're adding.

6.Enter your account information.

7.Tap Save.

Change your accounts

You might change your accounts if you've changed the account password, or if you want the display name for your account to be different.

1.On the home screen, swipe down from the top frame.

2.Tap the Settings icon > Accounts.

3.Tap an account.

4.Make your changes.

5.Tap Save.

Delete an account

Content coming soon.

User Guide	Messages
RIM Strictly Confidential

Messages icons

Email icons

Content coming soon.

Text messages icons

Content coming soon.

Viewing and searching your messages

Messages are at the core of your BlackBerry experience. Because of that, your messages are always available to you, no matter what you're doing on the device. From the Home screen, all you have to do is swipe to the left, and your inbox slides into view.

View messages by account or message type

By default, all of your messages appear in your inbox. If you just want to see messages from a particular account (for example, your Google Mail account) or by a type (for example, your text messages), filter them.

1.In your inbox, tap Accounts.

2.Tap the type of messages that you want to see.

To see all of your messages again, tap Accounts > All.

View filed messages

1.In your inbox, tap Accounts.

User Guide	Messages
RIM Strictly Confidential

2.Tap an account.

3.Tap the All drop-down list.

4.Tap a folder.

View unread messages, flagged messages, or messages with attachments

1.In your inbox, tap the arrow at the top of the screen.

2.Tap Flagged, Attachments, or Unread.

To see all of your messages again, tap Cancel at the top of the screen.

Search for a message

Content coming soon.

Compose an email or social networking message

1.In the inbox, tap Compose.

2.Type an email address or a contact name.

3.Type your message.

4.Tap Send. To save the message as a draft, tap Save.

Reply to or forward a message

Content coming soon.

Add a BCC recipient to an email

Content coming soon.

User Guide	Messages
RIM Strictly Confidential

Change text formatting in an email

Bold, italicize, and underline text; create ordered and bulleted lists; and change the font size and colors.

1.While composing a message, tap the Format icon. The formatting toolbar appears.

2.Apply any formatting that you want.

Managing messages

File a message

1.Touch and hold a message.

2.Tap File.

3.Tap a folder.

Flag a message

Flagged messages also appear in the Focal Point app, so that you can add due dates and notes to them.

1.Touch and hold a message.

2.Tap Flag for Follow Up.

Mark a message as read or unread

1.Touch and hold a message.

2.Tap Mark Opened or Mark Unopened.

Download, open, or share an image from an email

1.In a message, touch and hold an image.

2.Tap Download, Preview, Open, Save, or Share.

User Guide	Messages
RIM Strictly Confidential

Save a message

Saved messages can be stored in your BlackBerry memory or on a media card.

1.Tap and hold a message.

2.Tap Save.

Messages tips

test structure

Check your upcoming events from your inbox

You can check your agenda in the Calendar, but if you're already in Messages, you can just stay where you are.

At the very top of your inbox, slowly drag down. Your upcoming events start to appear. The more you drag, the more you see.

Create a meeting from an email

When you create a meeting or event from an email, your BlackBerry device populates the meeting invitation with the subject line from the email. The recipients of the email become the invitees for the meeting or event.

1.Touch and hold an email.

2.Tap Schedule a Meeting.

3.Add additional information for the meeting.

4.Tap Save.

Add a sender to your contact list

1.In a message, tap and hold the sender's name or picture.

2.Tap Add to Contacts.

User Guide	Messages
RIM Strictly Confidential

Messages options

Set an out of office auto message

Content coming soon.

Add a signature to an account

Content coming soon.

Turn on HTML email support

Content coming soon.

Change your default email address

Content coming soon.

Change how messages are displayed in your inbox

Content coming soon.

View single messages instead of conversation threads

Content coming soon.

Stop showing sent or filed messages in the inbox

Content coming soon.

User Guide	Messages
RIM Strictly Confidential

Change the accounts that appear in your inbox

Content coming soon.

Change spell check settings for messages

Content coming soon.

Filtering email

Content coming soon.

Add an email filter

Content coming soon.

Change or delete a filter

Content coming soon.

Send a text message

Content coming soon.

Reply to or forward a text message

Content coming soon.

Attach a file to a text message

Content coming soon.

User Guide	Messages
RIM Strictly Confidential

Add an emoticon to a text message

Content coming soon.

Text message options

Content coming soon.

Delete a message

Content coming soon.

Change how your device deletes messages

Content coming soon.

Troubleshooting: Messages

I can't see the recipients for a message

Content coming soon.

I'm not receiving my messages

Content coming soon.

User Guide	Messages
RIM Strictly Confidential

I can't forward a text message

Content coming soon.

User Guide	Contacts
RIM Strictly Confidential

Contacts

About contacts

When you add contacts to your BlackBerry device, connecting with them is easy. The Contacts app is integrated with your Messages app, your Calendar app, and other apps, so you can quickly add contacts to relevant messages and events or share your photos and videos.

If you've added an email account or social networking account to your device, contacts from those accounts can appear in your contact list. It's simple to find the people that you want to connect with because your device automatically merges contacts who share first and last name, email addresses, or mobile phone numbers.

Adding contacts

Add an email or social networking account

1.On the home screen, swipe down from the top frame.

2.Tap the Settings icon > Accounts.

•If you have accounts associated with your BlackBerry ID, tap Select Accounts. Select the accounts that you want to add.

•If you haven't added an account yet, tap the type of account that you want to add.

•If you've already added an account, tap Add New Account. Tap the type of account that you want to add.

3.Enter your user information for the account. Tap Continue.

4.Change any additional settings, such as synchronization settings.

5.Tap Save.

Add a contact

1.In the Contacts app, tap New.

2.Enter the information for the contact. For more information fields, tap Add Field.

User Guide	Contacts
RIM Strictly Confidential

3.Tap Save.

Copy contacts to and from your SIM card

Content coming soon.

Contact views

When you tap a contact, your BlackBerry device shows you lots of info about the contact. Some info is pulled from social accounts like Twitter or LinkedIn, and some is information that you have added. There are three tabs, or views, that you can tap through:

Details	This view shows you an overview of contacts' details: how to contact them, where they work, their
	birthday, and so on. You can tap on phone numbers or email addresses to start connecting with
	contacts.
Updates	This view shows you your contacts' most recent updates from social networking apps like Twitter
	and Facebook. If you have the contacts' work information, the Updates view also shows you
	news about their place of work. You can tap on an update to see it in a social networking app or
	the browser.
History	This view shows you past interactions with your contacts. Tap on any of the history events to go
	directly to that event on your device. You can also filter the types of activity that you see in this
	view.

Changing contacts

Add or change a picture for a contact

1.Tap a contact > .

2.Tap the picture area.

•To use a picture from a social app, tap one of the available pictures.

•To take a picture to use, tap the Camera icon. Take a picture.

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•To use a picture from your photo library, tap Browse.

Change info for a contact

1.Tap a contact > .

2.Make your changes. If you don't see a field that you want, tap Add Field.

3.Tap Save.

Add a custom field for a contact

If the info that you want to add for a contact doesn't fit the provided fields, you can add a field with your own label.

1.Tap a contact > > Add New.

2.Type a name for the new field.

3.Tap Save.

Delete a contact

1.Touch and hold a contact.

2.Tap the Delete icon.

Add a contact to your favorites

When you add contacts to your favorites, their pictures appear at the top of your contact list so that you can quickly connect with them. Your favorite contacts also appear in the phone app when you make a call.

1.In Contacts, tap and hold a contact.

2.Tap the Star icon.

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Contact someone

1.Touch and hold a contact.

2.Tap how you want to reach the contact.

Add a custom ring tone for a contact

Assign a ring tone to a contact so that you know who's calling you before you look at your BlackBerry device.

1.Touch and hold a contact.

2.Tap > Add Field > Phone Ring Tone.

3.Tap a ring tone.

4.Tap Save.

Search for a contact

Like other apps on your BlackBerry device, the Contacts app has a search feature that lets you quickly find the contact that you're looking for.

Tap the Search icon.

•To search contacts from your contact list, just start typing. When the contact appears, tap the contact.

•To search contacts from a remote address book (for example, your company's address book), type the contact's name. Tap Search Remote Server.

Filtering contacts

There are a couple of different ways to change who you see in your contact list.

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View contacts by account

If you only want to see people who you can contact in a certain way (for example, through BBM), you can quickly filter your contact list. This is especially useful if you want to contact multiple people in the same way, for example, if you want to send a message to all of your Facebook contacts.

1.In the Contacts app, tap .

2.Tap the type of contacts that you want to see. For example, tap BBM to see only your BBM contacts.

To show all of your contacts again, tap > All Contacts.

Hide a set of contacts

You can completely remove a type of account from your contact list. For example, if you mainly follow celebrities on Twitter, you might not want to see them in your contact list.

1.In the Contacts app, swipe down from the top.

2.Tap Settings.

3.In the Accounts Shown in Contact List section, clear the checkbox beside the account that you don't want to see.

Sort your contacts

Your contacts are originally sorted by first name, but you can also sort by last name or company.

1.In the Contacts app, swipe down from the top frame.

2.Tap Settings.

3.Change the Sort Contacts By drop-down list.

Share a contact

You can share a contact's details with others in .vcf format. This is like passing around a business card, but digitally.

1.In the Contacts app, touch and hold a contact.

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2.Tap Share a Contact.

Troubleshooting: Contacts

My contacts weren't merged automatically

Your BlackBerry device automatically merges contacts when it's clear that those contacts are the same person (for example, they share the same first and last name, mobile phone number, BlackBerry ID, and so on). If you still see duplicate entries in your contact list, you can merge those contacts into one entry.

1.Tap a contact.

2.Tap the Link icon > Add Link.

3.Tap the contact that you want to merge.

My contacts' pictures change sometimes

If you're using a social networking app to pull in pictures of a contact, then your pictures change when the contact changes his or her profile picture in that app.

User Guide	Calendar
RIM Strictly Confidential

Calendar

About the Calendar

The Calendar on your BlackBerry device takes the calendar info from the email and social networking accounts that you've added and presents it to you in one place so that you can keep track of all your meetings, events, or deadlines.

You can view your Calendar by month, week, or day. In the day view, take advantage of the schedule view or an agenda view, and check who you're going to be meeting with throughout the day.

If you haven't added any accounts to your device, you can still use the Calendar to create and keep track of meetings, tasks, or events.

Add an email or social networking account

1.On the home screen, swipe down from the top frame.

2.Tap the Settings icon > Accounts.

•If you have accounts associated with your BlackBerry ID, tap Select Accounts. Select the accounts that you want to add.

•If you haven't added an account yet, tap the type of account that you want to add.

•If you've already added an account, tap Add New Account. Tap the type of account that you want to add.

3.Enter your user information for the account. Tap Continue.

4.Change any additional settings, such as synchronization settings.

5.Tap Save.

View your events

You can switch between viewing your events by day, week, or month.

In the Calendar, do one of the following:

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• To view events for a day, tap	. To switch between agenda and schedule view, tap the date at the top of the screen.
Tap Agenda or Schedule.
• To view events for a week, tap	.
• To view events for a month, tap	. Numbers on the calendar are sized depending on the number of events booked

for the day; the bigger the number, the more you have planned for the day. Tap on a day to see your agenda in a list at the bottom of the screen.

Tip: Try using the zoom in and zoom out gestures to see more or fewer details in any view. You can even zoom out to see up to six months at a time.

Find email and files associated with an event

Your BlackBerry device searches your data to find email and files that might be relevant to your event. For example, if you're meeting with people to review a document, your device might show that document.

1.In the Calendar, tap an event.

2.Tap Email.

Check who you're meeting with

In the calendar, do one of the following:

•To see who you're meeting with throughout a day, in the day view, tap People.

•To see who you're meeting with at a meeting or event, tap the event. Tap People.

Tip: Tap on any person to view their contact card.

Create an event

1.In the Calendar, tap Create New.

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2.Enter the information for the event.

3.Tap Save.

Invite people to an event

Add participants to any event, either while you're creating the event, or after. If you've added a Microsoft Exchange work account, you can connect to the remote server to add people who aren't in your contact list.

In any event, tap the Attendees field.

•If the person you're adding is in your contact list, start typing a name. Tap the name from the list.

•If the person you're adding is a part of your organization, and you've added your work account to your device, tap the icon beside the field. Tap Remote Server Lookup. Start typing a name, and tap the name from the list.

Add conference call info to an event

Content coming soon.

Change or delete an event

If you're the organizer of an event, you can change or delete it.

1.In the Calendar, tap on an event.

2.Tap .

•To change an event, tap . Make your changes. Tap Save.

•To delete an event, tap Delete.

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Calendar options

Change your default calendar

If you have multiple accounts with calendars on your BlackBerry device, when you create events, they are automatically added to the default calendar, which is linked to one of your accounts. If you're inviting contacts to the event, they receive the invitation from the account linked to your default calendar. You can change the calendar for an event while you're creating the event.

1.In the Calendar, swipe down from the top frame.

2.Tap Settings.

3.Tap the drop-down list at the top of the screen > Accounts.

4.Change the Default Calendar drop-down list.

Change the color for a calendar

Each calendar that you add to your device is assigned a color to help you differentiate between events. Customize the colors of your calendars to suit your taste.

1.In the Calendar, swipe down from the top.

2.Tap Settings.

3.Tap the drop-down list at the top of the screen > Calendar Colors.

4.Tap a calendar.

5.Tap a color.

Change options for events

Change the default length, reminder times, and snooze intervals for your events or meetings.

1.In the Calendar, swipe down from the top frame.

2.Tap Settings.

3.Tap the drop-down list at the top of the screen > General Settings.

•To change how long your meetings are scheduled for, tap the Default meeting duration drop-down list, and select a new duration.

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•To change the default reminder time for events, tap the Default meeting reminder or Default all-day meeting reminder drop-down list and select a new time.

•To change the snooze intervals, tap the Reminder snooze drop-down list and select a new snooze time.

Change how your calendar is displayed

1.In the Calendar, swipe down from the top frame.

2.Tap Settings.

3.Tap the drop-down list at the top of the screen > General Settings.

•To change the view (day, week, or month) that is displayed when you open the calendar, change the Default calendar view drop-down list.

•To change the day that the week starts on, change the First day of the week drop-down list.

•To change your working hours, change the Start and End drop-down lists in the Working Hours section.

•To use growing numbers to indicate the busyness of a day, change the Indicator display type drop-down list to

Growing numbers.

Troubleshooting: Calendar

I can't sync my calendar

Check that you have turned on synchronization for your calendars. From the home screen, swipe down from the top. Tap All Settings > Accounts. Tap an account. Check that Sync Calendar is turned on.

I can't reply to or send meeting invitations

Check that you have added an email account that has an integrated calendar. Some accounts might not include a calendar feature.

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Browser

Browsing the Internet

Go to a website

1.Type a web address or search term into the address bar at the bottom of the browser.

2.Tap the Enter key.

Tip: To change the domain extension of the web address (for example, to .org), tap and hold the .com button.

Change the default search engine

After you change the search engine, your browser continues to use the new search engine until you change it again.

1.While you're typing a search term, tap the search engine icon near the top of the screen.

2.Tap the search engine that you want to use.

Using tabs

Just like on your computer’s browser, you can open multiple web pages in tabs and switch between the tabs quickly.

Open a new tab

1.Tap .

2.Tap Add New Tab.

Tip: Close a tab when you're finished with it to improve the performance of your browser.

Switch between tabs

1.Tap .

2.Tap a tab.

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Close a tab

1.Tap .

2.Beside the tab that you want to close, tap .

Open a link in a new tab

1.Tap and hold a link.

2.Tap Open Link in New Tab.

Share a link or picture

Share items on the web through email, text message, Facebook, Twitter, BBM, and more.

Do one of the following:

•To share the webpage that you're looking at, tap > Share.

•To share a link or a picture, tap and hold on the link or picture > Share.

Enter reader mode

To help you focus on reading articles or other text on a website and remove distracting clutter like ads, use the reader mode.

On a website, tap > Reader.

Change text size in reader mode

Tap .

•To increase the text size, tap the A+ icon.

•To decrease the text size, tap the A- icon.

Exit reader mode

1.Tap anywhere on the screen, but not on a link.

2.Tap the X icon.

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Search for text on a page

On a website, tap > Find on Page.

Find files that you downloaded

After you download a file from your browser, you can go to the download manager to find it again, open it, and share it.

1.In the browser, swipe down from the top frame.

2.Tap Downloads.

Download icons

Icon	Description

Download icon	The file downloaded successfully

Retry icon	Tap to retry downloading an unsuccessful or canceled
	download

Cancel icon	Tap to cancel the download

Pause icon	Tap to pause the download

Clear your list of downloaded files

1.In the browser, swipe down from the top frame.

2.Tap Downloads > Clear List.

Bookmark a favorite webpage

On a website, tap > Add to Bookmarks.

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Add a website to your home screen

Create a shortcut to a website on your home screen so that you can quickly go to a website without opening the browser first.

On a website, tap > Add to Home Screen.

Changing your browsing settings

Set a home page

Your browser opens with a list of your bookmark. Change your settings to see your home page or previously opened tabs instead.

1.In the browser, swipe down from the top frame.

2.Tap Settings > General.

3.Change the On Startup option to Show my Home Page.

4.In the Home Page section, choose whether to open previous tabs page as your home page, or enter the web address of the home page.

Turn off Adobe Flash support

1.In the browser, swipe down from the top frame.

2.Tap Settings > General.

3.Change the Flash switch to Off.

Bookmarks and history

Bookmark a favorite webpage

On a website, tap > Add to Bookmarks.

+ 105 hidden pages