BlackBerry RFE70UW User Manual

BlackBerry Curve 9315 Smartphone
Version: 7.1
User Guide
Published: 2012-08-09
SWD-20120809100741193
Contents
Quick Help ................................................................................................................................................... 9
Popular topics ............................................................................................................................................ 28
Popular tips ................................................................................................................................................ 33
Common troubleshooting ........................................................................................................................... 41
Tips and shortcuts ...................................................................................................................................... 46
Tips: Doing things quickly ........................................................................................................................... 46
Tips: Extending battery life .......................................................................................................................... 47
Tips: Finding apps ...................................................................................................................................... 48
Tips: Freeing space for your music, pictures, videos, and files ..................................................................... 49
Tips: Freeing space to optimize your smartphone's performance ................................................................. 50
Tips: Updating your software ...................................................................................................................... 51
Tips: Keeping your information safe ............................................................................................................ 51
Tips: Managing indicators ........................................................................................................................... 52
Shortcuts: Phone ........................................................................................................................................ 53
Shortcuts: Messages .................................................................................................................................. 54
Shortcuts: Files and attachments ................................................................................................................ 55
Shortcuts: Typing with the physical keyboard .............................................................................................. 56
Shortcuts: Media ........................................................................................................................................ 57
Shortcuts: Browser ..................................................................................................................................... 58
Shortcuts: Search ....................................................................................................................................... 59
Shortcuts: Maps ......................................................................................................................................... 60
Shortcuts: Calendar .................................................................................................................................... 60
Troubleshooting: Shortcuts ......................................................................................................................... 61
Phone ........................................................................................................................................................ 62
How to: Phone ............................................................................................................................................ 62
Troubleshooting: Phone .............................................................................................................................. 81
Voice commands ........................................................................................................................................ 85
How to: Voice commands ........................................................................................................................... 85
Troubleshooting: Voice commands ............................................................................................................. 87
Messages ................................................................................................................................................... 89
How to: Messages application .................................................................................................................... 89
Troubleshooting: Messages application .................................................................................................... 125
Files and attachments .............................................................................................................................. 131
How to: Files ............................................................................................................................................ 131
Troubleshooting: Files .............................................................................................................................. 138
Media ...................................................................................................................................................... 139
How to: Media .......................................................................................................................................... 139
Troubleshooting: Media ............................................................................................................................ 157
Ring tones, sounds, and alerts .................................................................................................................. 161
How to: Ring tones, sounds, and alerts ...................................................................................................... 161
Troubleshooting: Ring tones, sounds, and alerts ....................................................................................... 165
Browser ................................................................................................................................................... 166
How to: Browser ....................................................................................................................................... 166
Tips: Browser ........................................................................................................................................... 179
Troubleshooting: Browser ......................................................................................................................... 181
Calendar .................................................................................................................................................. 182
How to: Calendar ...................................................................................................................................... 182
Tips: Calendar .......................................................................................................................................... 191
Troubleshooting: Calendar ....................................................................................................................... 192
Contacts .................................................................................................................................................. 194
How to: Contacts ...................................................................................................................................... 194
Troubleshooting: Contacts ........................................................................................................................ 204
Clock ....................................................................................................................................................... 205
How to: Clock ........................................................................................................................................... 205
Troubleshooting: Clock ............................................................................................................................. 209
Tasks and memos .................................................................................................................................... 210
Create a task or memo .............................................................................................................................. 210
Send a task or memo ................................................................................................................................ 210
Change or delete a task or memo .............................................................................................................. 210
Change the status of a task ....................................................................................................................... 211
Hide completed tasks ............................................................................................................................... 211
Show tasks in the calendar ....................................................................................................................... 211
Synchronizing tasks and memos ............................................................................................................... 212
About categories ...................................................................................................................................... 214
Categorize a contact, task, or memo ......................................................................................................... 214
Create a category for contacts, tasks, or memos ....................................................................................... 214
Turn off the prompt that appears before you delete items .......................................................................... 215
Typing ...................................................................................................................................................... 216
How to: Typing ......................................................................................................................................... 216
Troubleshooting: Typing ........................................................................................................................... 223
Keyboard ................................................................................................................................................. 224
How to: Keyboard ..................................................................................................................................... 224
Language ................................................................................................................................................. 227
How to: Language .................................................................................................................................... 227
Troubleshooting: Language ...................................................................................................................... 229
Screen display .......................................................................................................................................... 230
How to: Screen display ............................................................................................................................. 230
Troubleshooting: Screen display ............................................................................................................... 234
GPS technology ........................................................................................................................................ 235
How to: GPS technology ........................................................................................................................... 235
Troubleshooting: GPS technology ............................................................................................................. 237
Maps ....................................................................................................................................................... 238
How to: Maps ........................................................................................................................................... 238
Personalize: Maps .................................................................................................................................... 242
Troubleshooting: Maps ............................................................................................................................. 244
Applications ............................................................................................................................................. 245
How to: Applications ................................................................................................................................ 245
Troubleshooting: Applications .................................................................................................................. 247
BlackBerry ID ........................................................................................................................................... 251
How to: BlackBerry ID .............................................................................................................................. 251
BlackBerry Device Software ...................................................................................................................... 253
How to: BlackBerry Device Software ......................................................................................................... 253
Troubleshooting: BlackBerry Device Software ........................................................................................... 255
Manage Connections ................................................................................................................................ 257
Mobile network ........................................................................................................................................ 257
Wi-Fi technology ....................................................................................................................................... 263
Mobile Hotspot mode ............................................................................................................................... 273
How to: Mobile Hotspot mode ................................................................................................................... 273
Troubleshooting: Mobile Hotspot mode .................................................................................................... 276
Bluetooth technology ............................................................................................................................... 277
How to: Bluetooth technology ................................................................................................................... 277
Troubleshooting: Bluetooth technology ..................................................................................................... 285
Media server ............................................................................................................................................ 288
How to: Media server ................................................................................................................................ 288
Smart accessories .................................................................................................................................... 290
About the Smart Accessories application .................................................................................................. 290
Set up a new dock .................................................................................................................................... 290
Change a dock profile ............................................................................................................................... 291
Delete a saved dock profile ....................................................................................................................... 291
Power and battery .................................................................................................................................... 292
How to: Power and battery ........................................................................................................................ 292
Troubleshooting: Power and battery .......................................................................................................... 296
Storage space and media cards ................................................................................................................ 297
How to: Storage space and media cards ................................................................................................... 297
Troubleshooting: Storage space and media cards ..................................................................................... 303
Search ..................................................................................................................................................... 305
How to: Search ......................................................................................................................................... 305
Troubleshooting: Search ........................................................................................................................... 309
Security ................................................................................................................................................... 311
How to: Security ....................................................................................................................................... 311
Troubleshooting: Security ......................................................................................................................... 341
Service books and diagnostic reports ........................................................................................................ 344
Run, view, send, or delete a diagnostic report ........................................................................................... 344
Accept, delete, or restore a service book ................................................................................................... 344
Set a default recipient for diagnostic reports ............................................................................................. 345
Find your smartphone model number and version of the BlackBerry Device Software ................................ 345
I can't run or submit a diagnostic report .................................................................................................... 345
Synchronization ....................................................................................................................................... 347
How to: Synchronization ........................................................................................................................... 347
Troubleshooting: Synchronization ............................................................................................................. 350
Accessibility options ................................................................................................................................. 352
How to: Accessibility ................................................................................................................................ 352
Calculator ................................................................................................................................................ 362
Use the calculator .................................................................................................................................... 362
Convert a measurement ........................................................................................................................... 362
Glossary ................................................................................................................................................... 363
Legal notice ............................................................................................................................................. 365
Quick Help
Getting started: Your smartphone
Find out about apps and indicators, and what the keys do on your BlackBerry smartphone.
Your BlackBerry smartphone at a glance
Inserting the SIM card, media card, and battery
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Remove the battery door
Insert the SIM card
Depending on your BlackBerry smartphone model or your wireless service provider, you might not need a SIM card for your smartphone.
Slide the SIM card into the slot.
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Insert the media card
The media card is optional. If a media card is included, it might already be inserted.
Insert the battery
New in BlackBerry 7.1
BlackBerry 7.1 enhances the BlackBerry experience with new functionality and innovative apps.
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Wi-Fi calling
If your wireless service provider supports Wi-Fi calling and you subscribe to this service, you can make and receive calls over the Wi-Fi network. For more information, see Wi-Fi calling.
Mobile Hotspot mode
When you turn on Mobile Hotspot mode, you can use your smartphone as a mobile hotspot so that other Wi-Fi enabled devices can use the mobile network connection on your smartphone. For more information, see
Mobile Hotspot mode.
Before you use your smartphone in Mobile Hotspot mode, read the latest safety and product information at
www.blackberry.com/docs/smartphones.
FM Radio
You can use the FM Radio app to listen to radio stations on your smartphone. You can scan for stations, create favorite stations, and you can listen to the radio using a wired headset or the speakerphone. For more information, see FM Radio.
Parental Controls
Parental Controls are designed to help you have more control over how the features of the BlackBerry smartphone are used. With Parental Controls you can block content, turn features on or off, and decide what types of communication are available. For more information, see Turn on Parental Controls.
Public warning messages
If your wireless service provider or organization uses a public warning system, you can receive public warning messages, such as weather warnings or amber alert messages, on your smartphone. For more information, see Public warning
systems.
New in BlackBerry 7
BlackBerry 7 includes a number of exciting new features and services, as well as some enhancements to existing features.
BlackBerry ID
A BlackBerry ID is an email and password that gives you convenient access to BlackBerry products and services. After you create your BlackBerry ID, you can log in to any BlackBerry product that supports BlackBerry ID. For example, with
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BlackBerry ID you can manage apps that you downloaded from the BlackBerry App World storefront and keep apps you downloaded when you switch smartphones. For more information, see BlackBerry ID.
Voice enabled search
Looking for something? You can now use your voice to search for help, contacts, documents, pictures, videos, and more on your smartphone and on the Internet. For more information, see Search for an item using voice enabled search.
Home screen customization
Customize the home screen even more by hiding panels you don't use regularly, and hiding icons in specific panels or all panels. For more information, see
Show or hide a home screen panel and Show, hide, or find an application icon.
Touch-free call answering
You don't need to use your hands to answer calls when you're using a Bluetooth enabled headset or a regular headset! Now you can set your smartphone to answer calls automatically after 5 seconds. For more information, see Change how
you answer calls with a headset.
Bluetooth enhancements
You can now send multiple pictures at once using Bluetooth technology. For details, see Send a file.
Conveniently send and receive a contact card (also called a vCard) using Bluetooth technology, and save the received contact card into your smartphone's contact list. For more information, see Send contact cards using Bluetooth
technology.
Picture enhancements
When you rotate JPEG and PNG pictures, the pictures are saved automatically in the rotated view.
Sort pictures from either newest to oldest, or oldest to newest. This lets you see a slide show in the order that pictures were taken.
You can now view pictures in a slide show using transitions such a sliding, zooming, and panning. For more information, see Change your slide show options.
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About switching BlackBerry smartphones
When you switch to a new BlackBerry smartphone your data and settings, such as supported email messages, organizer data, and compatible third-party applications, can be transferred to your new smartphone.
The backup and restore process can be done using a media card or the BlackBerry Device Software. Both options are available from the Device Switch option in the Setup application.
A Switch Smartphones user guide is available at docs.blackberry.com.
Depending on your wireless service provider, this feature might not be available.
Related information
Visit the Setup application, 14
About BlackBerry ID
A BlackBerry ID gives you convenient access to multiple BlackBerry products and services. After you create a BlackBerry ID, you can use your BlackBerry ID email address and password to log in to any BlackBerry product that supports BlackBerry ID. With BlackBerry ID, you can manage apps that you downloaded from the BlackBerry App World storefront and keep apps you downloaded when you switch smartphones.
You are prompted to log in using your BlackBerry ID when you set up a BlackBerry PlayBook tablet or a BlackBerry smartphone running BlackBerry 7. If you previously created a BlackBerry ID, you must use it when you set up your new tablet or smartphone (instead of creating a new BlackBerry ID). You can log in to both a tablet and a smartphone using the same BlackBerry ID.
If you're using an older BlackBerry smartphone, you might be able to create a BlackBerry ID from within an app that supports BlackBerry ID, or you can create a BlackBerry ID by visiting www.blackberry.com/blackberryid.
Related information
About downloading apps with the BlackBerry App World, 29
Visit the Setup application
The Setup application helps you learn about navigation and typing, change options to personalize your BlackBerry smartphone, and set up network connections, such as Bluetooth connections. You can also set up email addresses and social networking accounts. The Setup application should appear automatically the first time that you turn on your smartphone.
1. If the Setup application does not appear automatically, on the home screen or in a folder, click the Setup icon.
2. Click a section to change options or to complete a short series of prompts that help you set the options.
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Important keys
Keys on the front of your BlackBerry smartphone
Trackpad
• Slide your finger to move around the screen.
• Press (click) to select an item.
• Press and hold to open a pop-up menu.
Menu
• Open a menu.
• Select a highlighted menu item.
• Press and hold to switch applications quickly.
Escape
• Return to the previous screen.
• Close the menu.
Send
• Make a call.
• Answer a call.
End/Power
• End a call.
• Return to the home screen.
• Press and hold to turn on or turn off your BlackBerry smartphone.
Keys on the top of your smartphone
Lock Lock your keyboard.
Keys on the right side of your smartphone
Volume/Mute
• Press the top and bottom keys to change the volume.
• Press and hold the top or bottom key to play the next or previous media file.
• Before you take a picture or record a video, press the top or bottom key to zoom in or out.
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Keys on the right side of your smartphone
• Press the middle key to mute a call or mute the volume.
Right convenience key
• If supported, open the camera. To take a picture, press the convenience key again.
• You can also customize this key.
Keys on the left side of your smartphone
Left convenience key
• If supported, press to open BBM.
• You can also customize this key.
Keyboard
Shift Capitalize letters.
Alt Type the alternate character on a key.
Symbol Open the symbol list.
Backspace/Delete Delete the previous character or a selected item.
Enter Select an item.
Speakerphone Turn on or turn off the speakerphone during a call.
Flashing LED color descriptions
The LED on the top of your BlackBerry smartphone flashes different colors to indicate the statuses described.
Flashing LED color Description
Green Indicates that you're in a wireless coverage area. You can turn on or turn off this notification.
Blue Indicates that your smartphone is connected to a Bluetooth enabled device. You can turn on or turn
off this notification.
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Flashing LED color Description
Red Indicates that you have received a new message. The LED also flashes when your smartphone
accesses data on a smart card. You can turn on or turn off this notification. You can also change the LED color for ring tones, message notifications, event reminders, and other application notifications using the sound and alert profiles.
Amber Indicates that the battery power level has dropped to low and needs to be charged. You can't turn
on or turn off this notification. The amber LED flashes when your smartphone is turned off and charging, this indicator changes to solid green when the battery is fully charged.
Related information
Turn on flashing LED notification for wireless coverage, 233 Turn off or turn on the Bluetooth connection notification, 283
Icons
Application icons
You can access your applications by clicking the icons on the home screen and in folders on the home screen. The initial view of the home screen displays icons for only some of the available applications. To view more application icons on the home screen, click All.
Depending on your BlackBerry smartphone model, administrator, and wireless service provider, some applications might not be available. You might be able to download some applications from the BlackBerry App World storefront.
To see a full icon guide, go to
www.blackberry.com/docs/smartphones. Click your smartphone model, then click the Icon
Guide.
Setup
Setup
Enterprise Activation
Activate a work email account using the BlackBerry Enterprise Server.
Options
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Power and lock
Password Lock
Power Off
Messages
Messages
Saved Messages
Added email address
Added work email address
Text Messages
Instant messaging
Instant Messaging folder
Some applications might appear in this folder including applications that you download.
BBM
Windows Live Messenger for BlackBerry smartphones
AOL Instant Messenger Service for BlackBerry smartphones
Google Talk for BlackBerry smartphones
Yahoo! Messenger for BlackBerry smartphones
Applications
Browser
Manage Connections
Maps
Help
Password Keeper
Voice Dialing
Applications folder
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Some applications might appear in this folder, including applications that you download.
Media
Media folder
Videos
Pictures
Music
Ring Tones
Voice Notes
Camera
Video Camera
Voice Notes Recorder
Podcasts
Personal organizer
Contacts
Calendar
Tasks
MemoPad
Clock
Calculator
Files
Documents To Go
Files
Social networking and mobile purchasing
BlackBerry App World
Social Feeds
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Facebook for BlackBerry smartphones
Twitter for BlackBerry smartphones
BlackBerry Device Software update
A software update for the BlackBerry Device Software is available.
A software update for the BlackBerry Device Software is being downloaded.
A software update for the BlackBerry Device Software is ready to be installed.
A software update for the BlackBerry Device Software is stopped.
Sounds and alerts
Normal profile
Phone Calls Only profile
Loud profile
Custom profile
Medium profile
Silent profile
Vibrate Only profile
All Alerts Off profile
Games
Games folder
Some applications might appear in this folder, including applications that you download.
BrickBreaker
Word Mole
Home screen icons
These icons are status indicators that appear at the top of the home screen.
Depending on your BlackBerry smartphone model and wireless service provider, some of these icons might not appear.
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New item
To clear this icon, open each item that has this indicator.
Update is available in the BlackBerry App World
storefront
Sending data
New item in the Social Feeds application
Receiving data
System is busy
New BBM item
To clear this icon, open each chat that has this icon.
New BBM Groups item
Roaming
Unread message count
Alarm is set
Missed call count
Calendar reminder count
Bluetooth technology is turned on
Wi-Fi technology is turned on
Message inbox icons
These icons indicate the type or status of each message in your inbox.
Depending on your BlackBerry smartphone model and wireless service provider, some of these icons might not appear.
Unread message
New BBM item
To clear this indicator, open each chat that has this indicator.
Read message
BBM chat is open
Draft message
New BBM Groups item
Filed message
New RSS item
Message with an attachment
Message is being sent
Message is high priority
Message has not been sent
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Text message with an attachment
Message has been sent
Text message
Message has been delivered
Message has been read
Battery power level icons
These icons appear at the top of the home screen and at the top of the screen in some applications.
Full battery Battery is charging
Low battery
Typing icons
These icons appear in the upper-right corner of the screen when you type.
CAP lock (capital letter lock)
Multi-tap mode
NUM lock (number lock)
Current input language
Alt mode
Phone icons
These icons appear at the top of the home screen and in the Phone application.
Missed call
Received call
Placed call
Voice mail message
Calendar icons
These icons appear when you highlight a calendar entry.
Event reminder
Recurring appointment
Meeting reminder
Exception for recurring appointment
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Notes
Camera icons
These icons appear at the bottom of the screen in the camera. You can click these icons.
View pictures
Geotagging is turned on
Geotagging is turned off Take another picture
Flash is turned on
Flash is turned off
Automatic flash mode
Scene mode
Video camera
These icons appear at the bottom of the screen in the video camera. You can click these icons.
Start recording
Pause recording
Send video
Rename video
Delete video
Your Home screen
Home screen at a glance
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Use a picture as your smartphone wallpaper
1. On the home screen, click the Media icon > Pictures icon.
2. Browse to a picture.
3. Press the key > Set As Wallpaper.
Related information
My display changed, 234
Add a shortcut to your home screen or Favorites panel
You can add a shortcut to give yourself quick access to items such as frequently used websites, contacts, applications, files, podcast channels, or media categories.
1. Browse to a website, or highlight the item that you want to create a shortcut for.
2.
Press the key > Add to Home Screen.
• To change the name of the shortcut, type a new name.
• To change the location where the shortcut appears, change the Location field.
• To add the shortcut to your Favorites panel, select the Mark as Favorite checkbox.
3. Click Add.
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Show or hide a home screen panel
1. On the home screen, press the key > Manage Panels.
2. Select or clear the checkbox for each panel.
3. Press the key > Save.
Show, hide, or find an application icon
Depending on your theme, you might not be able to hide some application icons. You can also hide optional BlackBerry Device Software updates.
On the home screen or in a folder, do any of the following:
• To see all your application icons, on the navigation bar, click All.
• To hide an application icon, highlight the icon. Press the
key > Hide Icon. If the icon appears in other panels,
you can hide the icon in all panels or in the current panel only.
• To show all hidden application icons, press the key > Show All Icons.
• To stop hiding an application icon, highlight the icon. Press the key > Unhide Icon.
• To hide the icon, click the Options icon. Click Device > Software Updates. Highlight a software version. Press
the key > Hide.
• To show all hidden BlackBerry Device Software updates, click the Options icon. Click Device > Software Updates. Press the key > Show All.
Related information
My display changed, 234
Move an application icon
1. On the Home screen or in an application folder, highlight an application icon.
2.
Press the key.
• To move the application icon to a different location on the Home screen, click Move. Click the new location.
• To move the application icon into an application folder, click Move To Folder. Click an application folder.
• To move the application icon out of an application folder, click Move To Folder. Click Home or an application folder.
Change where apps that you download appear
To find your downloaded apps more easily, you can set them to appear in a certain folder, including folders you create.
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1. On the home screen, press the key > Options.
2. Change the Downloads Folder field.
3. Press the key > Save.
Change themes
1. On the home screen or in a folder, click the Options icon.
2. Click Display > Screen Display.
3. In the Theme section, click a theme.
4. Click Activate.
To delete a theme, click the theme. Click Delete.
Related information
My display changed, 234
Set the number of icons that appear on the home screen
1. On the home screen or in a folder, click the Options icon.
2. Click Accessibility.
3. Change the Home Screen Grid Layout field.
4. Press the
key > Save.
Change what happens when you type on the Home screen
Before you begin: Depending on your typing input language, you might not be able to use shortcut keys to open applications.
1.
On the Home screen, press the key > Options.
• To search your BlackBerry smartphone or the Internet when you type on the Home screen, change the Launch by Typing field to Universal Search.
• To open applications when you press shortcut keys, change the Launch by Typing field to Application Shortcuts.
2. Press the
key > Save.
Add a message that appears when your smartphone is locked
1. On the home screen or in a folder, click the Options icon.
2. Click Display > Message on Lock Screen.
3. Type the text that you want to appear on the screen when your smartphone is locked.
4. Press the key > Save.
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Related information
Lock or unlock your smartphone, 32
Feature availability
The following items affect the availability of features on your BlackBerry smartphone. The features discussed are meant as examples, and are not inclusive of every feature that might or might not be available on your smartphone.
Smartphone model
Features such as GPS, the camera and video camera, and network connection options are dependent on your smartphone model. To find feature specifications for your smartphone model, visit www.blackberry.com/go/devices.
Wireless service plan and wireless service provider
You must purchase or change your wireless service plan through your wireless service provider. Features such as text messaging, location-based services, and some phone features are dependent on your wireless service provider's offerings.
A wireless service plan with phone or voice is required for you to use the Phone application and to send and receive text messages. A wireless service plan with data is required for you to use the browser service and instant messaging applications, and to send and receive email messages and PIN messages. A wireless service plan might affect which apps you can download and how you can download them.
For more information about your plan, contact your wireless service provider.
BlackBerry Internet Service and BlackBerry Enterprise Server
Once you have a data plan, you must set up your email address or third-party instant messaging account in order to send and receive email messages, use third-party instant messaging applications, and use some browser options.
If you are an individual user, when you set up your email address or instant messaging account, you are associating it with the BlackBerry Internet Service.
If you are a corporate user, your administrator sets up your email account by associating it with a BlackBerry Enterprise Server. Your administrator might set options that determine the features and settings that are available on your smartphone and if you can add or update an app. You can view the IT policies that have been set by your administrator in the security options on your smartphone.
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Wireless network
The wireless network that your smartphone is connected to might affect the availability of some features. Depending on your wireless service provider and available roaming options, different wireless networks are available. Some wireless networks don't support features such as call blocking, call forwarding, or cell broadcasting. For more information, contact your wireless service provider.
Region
Depending on your region, you might have the option to add or update apps using the BlackBerry App World storefront. You might also be able to download apps from a webpage or an application. The availability of certain apps varies by region.
Related information
Find more information, 28 BlackBerry Device Software, 253 Check which wireless networks your smartphone connects to, 257
Find more information
Help on your smartphone: Find step-by-step instructions in the user guide for your BlackBerry smartphone. Click Help on the home screen or in an application menu.
www.blackberry.com/support: Find the BlackBerry Answers tool, the BlackBerry Support Community Forums, and more.
www.discoverblackberry.com: Find software, applications, and accessories for your smartphone.
Your wireless service provider website: Find information about your wireless network or wireless service plan.
Popular topics
BlackBerry smartphone users have spoken! Here are the top things they want to know how to do on their smartphones.
Set up an email address
1. On the Home screen, click the Setup icon.
2. In the Setup section, click the Email Accounts icon.
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3. Follow the screens to set up your email address. When your email address is set up correctly, you receive a
confirmation message. To view and manage your email messages, on the Home screen, click the Messages icon.
Note: In some cases, you might see the following options. If so, select one of the options.
Internet Mail Account: Use this option to associate your BlackBerry smartphone with one or more existing email accounts (for example, Windows Live Hotmail) or to create a new email address for your smartphone.
Enterprise Account: If your administrator gave you an enterprise activation password, use this option to associate your smartphone with your work email account using the BlackBerry Enterprise Server.
If you are trying to set up a Internet email account (for example, Windows Live Hotmail or Google Mail) or a new email address for your smartphone, and do not see this option, contact your administrator or wireless service provider.
Related information
Reconcile email over the wireless network manually, 93 Change options for your personal email account, 93
Add or change your email signature
Before you begin: Depending on your wireless service plan, this feature might not be supported.
1. On the home screen, click the Messages icon.
2.
Press the key > Options.
• For a work email account, click Email Preferences. If the Message Services field appears, change this field to the appropriate email account. If the Use Auto Signature check box is not selected, select it. In the field that appears, place your cursor.
• For a personal email account, click Email Account Management. Click an email account. Click Edit.
3. Type a signature.
4. Press the
key > Save.
Your signature is added to your email after you send it.
About downloading apps with the BlackBerry App World
With the BlackBerry App World storefront, you can search for and download games, themes, social networking apps, personal productivity apps, and much more. Using an existing PayPal account, you can buy and download apps to your smartphone over the wireless network.
If you don't already have the BlackBerry App World on your smartphone, you can download it at
www.blackberryappworld.com. For more information about managing apps using BlackBerry App World, click the
BlackBerry App World icon. Press the key > Help.
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Depending on your wireless service provider and region, you might have the option to add or update apps using the BlackBerry App World storefront. You might also be able to download apps from a webpage (try visiting
mobile.blackberry.com from your BlackBerry smartphone), or through your wireless service provider. Data charges might
apply when you add or use an app over the wireless network. For more information, contact your wireless service provider.
Related information
About BlackBerry ID, 14
Transfer files to and from your smartphone
1. Connect your BlackBerry smartphone to the computer using a USB cable.
2. In the dialog box that appears on your smartphone, select one of the following file transfer options:
• If you want to transfer most types of files, click USB Drive.
• If you want to synchronize media files that are protected with DRM, click Sync Media.
3. If necessary, type your smartphone password. Your smartphone appears as a drive on your computer.
4. On your computer, do one of the following:
• Drag a file from a location on your computer to a folder on your smartphone.
• Drag a file from a folder on your smartphone to a location on your computer.
To view the transferred file on your smartphone, disconnect your smartphone from your computer and find the file.
Related information
About transferring and synchronizing files, 142
About using your smartphone as a tethered modem
Depending on your wireless service plan or administrator, you might be able to share the Internet connection on your BlackBerry smartphone. For example, if you are travelling, you can use your smartphone's Internet connection to access the Internet on a laptop or tablet.
To use your smartphone as a tethered modem with a laptop, you must connect your smartphone with your laptop using a USB cable and open the BlackBerry Desktop Software. To use your smartphone as a tethered modem with a BlackBerry PlayBook tablet, you must pair your smartphone with your tablet using Bluetooth technology.
While using your smartphone as a modem, you might not be able to use your smartphone's Phone application, Messaging applications, or applications that use the Internet. To receive a phone call, your smartphone might turn off the tethered Internet connection.
For more information about tethering, see the Help on your BlackBerry PlayBook tablet or in the BlackBerry Desktop Software.
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