25A3
U S E R ’ S G U I D E
25A3/64D9 SERIES
3
Safety Instructions
Product View
Special Features
Assembly
Operation
Maintenance and Care
Troubleshooting
Consumer Services
Additional Accessories
Replacement Parts
4-5
7-8
6
9-14
15
16-17
18
19
18
Warranty
20
PROheat
®
2
Thank you for buying a BISSELL ProHeat
®
deep cleaner
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We’re glad you purchased a BISSELL ProHeat deep cleaner. Everything we
know about floor care went into the design and construction of this complete,
high-tech home cleaning system. By purchasing this product you are helping
BISSELL with our commitment to reducing our impact on the environment through
an expanding range of sustainable design efforts.
Your ProHeat deep cleaner is well made, and we back it with a limited one year
warranty. We also stand behind it with a knowledgeable, dedicated Consumer
Services department, so, should you ever have a problem, you’ll receive fast,
considerate assistance.
My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is a
global leader in the design, manufacture, and service of high quality homecare
products like your deep cleaner.
Thanks again, from all of us at BISSELL.
Mark J. Bissell
President and Chief Executive Officer
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IMPORTANT SAFETY INSTRUCTIONS
When using an electrical
appliance, basic precautions
should be observed, including the following:
Read all instructions before using your ProHeat
WARNING:
To reduce the risk
of fire, electric shock, or injury:
■
Do not immerse.
■
Use only on surfaces moistened by cleaning process.
■
Always connect to a properly grounded outlet.
■
See Grounding Instructions.
■
Unplug from outlet when not in use and before
conducting maintenance or troubleshooting.
■
Do not leave machine when it is plugged in.
■
Do not service machine when it is plugged in.
■
Do not use with damaged cord or plug.
■
If appliance is not working as it should, has been
dropped, damaged, left outdoors, or dropped into
water, have it repaired at an authorized Service Center.
■
Use indoors only.
■
Do not pull or carry by cord, use cord as a handle, close
door on cord, pull cord around sharp corners or edges, run
appliance over cord, or expose cord to heated surfaces.
■
Unplug by grasping the plug, not the cord.
■
Do not handle plug or appliance with wet hands.
■
Do not put any object into appliance openings, use with
blocked opening, or restrict air flow.
■
Do not expose hair, loose clothing, fingers or body
parts to openings or moving parts.
■
Do not pick up hot or burning objects.
■
Do not pick up flammable or combustible materials
(lighter fluid, gasoline, kerosene, etc.) or use in the
presence of explosive liquids or vapor.
■
Do not use appliance in an enclosed space filled with vapors
given off by oil base paint, paint thinner, some moth proofing
substances, flammable dust, or other explosive or toxic vapors.
■
Do not pick up toxic material (chlorine bleach,
ammonia, drain cleaner, gasoline, etc.).
■
Do not modify the 3-prong grounded plug.
■
Do not allow to be used as a toy.
■
Do not use for any purpose other than described in
this User’s Guide.
■
Do not operate the appliance unless the belt door is
securely assembled in the location provided.
■
Do not unplug by pulling on the cord.
■
Use only manufacturer’s recommended attachments.
■
Use only cleaning products formulated by BISSELL for
use in this appliance to prevent internal component
damage. See the cleaning fluid section of this guide.
■
Keep openings free of dust, lint, hair, etc.
■
Do not point attachment nozzle at people or animals
■
Keep appliance on a level surface.
■
Turn off all controls before unplugging.
■
Be extra careful when cleaning stairs.
■
Close attention is necessary when used by or
near children.
■
Unplug before attaching the TurboBrush
TM
SAVE THESE
INSTRUCTIONS.
THIS MODEL IS FOR HOUSEHOLD USE ONLY.
Commercial use of this unit voids the
manufacturer’s warranty.
GROUNDING INSTRUCTIONS
This appliance must be connected to a grounded
wiring system. If it should malfunction or break
down, grounding provides a safe path of least
resistance for electrical current, reducing the risk of
electrical shock. The cord for this appliance has an
equipment-grounding conductor and a grounding
plug. It must only be plugged into an outlet that is
properly installed and grounded in accordance with
all local codes and ordinances.
WARNING: Improper
connection of the equipment-grounding
conductor can result in a risk of electrical
shock. Check with a qualified electrician
or service person if you aren’t sure if the
outlet is properly grounded. DO NOT MODIFY
THE PLUG. If it will not fit the outlet, have a
proper outlet installed by a qualified electrician. This appliance is designed for use on a
nominal 120-volt circuit, and has a grounding attachment plug that looks like the plug
in the drawing above. Make certain that the
appliance is connected to an outlet having
the same configuration as the plug. No plug
adapter should be used with this appliance.
Grounded
Outlets
Grounding Pin
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Product view
DirtlifterTM PowerBrush
Belt Access Door
Ready Tools™ Dial
Removable Nozzle
Ergonomically
Designed Handle
Handle Assembly
Lower Body Assembly
Heater Switch:
turn heat on or off
as needed
Edge SweepTM Brushes
Integrated Carry Handle
Heat Indicator
Light/Built-in
Hot Water Heater
Tough Stain Tool
Made from 100%
Post Consumer Recycled
Materials
Mesh Tool Bag
(bag only)
Optional Accessories:
Spraying Crevice Tool
2 in 1 Crevice Tool
3” Tough Stain Brush 4” Upholstery Tool 6” Stair Tool
TurboBrush
TM
Hard Floor Attachment
These items are available for purchase. To order replacement parts, additional tools or formulas, please refer to page 18-19.
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Product view
BISSELL Fiber
Cleansing Formula
™
with Scotchgard
™
Protector
BISSELL
Multi- Allergen
Removal
™
Formula™ with
Scotchgard
™
Protector
BISSELL Pet Odor
and Soil Removal
™
Formula with
Scotchgard
™
Protector
BISSELL Natural
Orange Extract
Formula with
Scotchgard
™
Protector
BISSELL
Hard Floor
Solutions
™
Formula
BISSELL
Tough Stain
PreCleaner
™
BISSELL
3X Concentrated
Fiber Cleansing
Formula with
Scotchgard™
Protector
Quick Release™ Cord Wrap
Extra Long Power Cord
Spray Trigger
Keep plenty of genuine BISSELL Fiber Cleansing Formula™ on hand so you can clean and protect
whenever it fits your schedule. Always use genuine BISSELL deep cleaning formulas. Non-BISSELL
cleaning solutions may harm the machine and will void the warranty.
WARNING:
To reduce the risk of fire
and electric shock due
to internal component
damage, use only BISSELL
cleaning fluids intended
for use with the deep
cleaner. Non-BISSELL
cleaning solutions may
harm the machine and
void the warranty.
Large, Easy-To-Maneuver Wheels
Ready-to-use Hose
Hose Secure Latch
Spraying Crevice Tool
Made from 100% Post
Consumer Recycled Materials
(select models only)
Handle Release
Power Switch
2-in-1 Tank
™
includes built in
formula measuring cup
Cord Clip
Cleaning fluid:
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This user’s guide has been designed to help
you get the maximum satisfaction from your
BISSELL deep cleaner. You’ll find assembly
and operating instructions, safety precautions,
as well as maintenance and troubleshooting
instructions. Please read this user’s guide
thoroughly before assembling your deep
cleaner.
Your deep cleaner comes in four easy to
assemble components:
• Handle assembly
• Upper hose rack
• Lower body assembly
• Lower hose rack
Four Phillips head screws are included, 2 long
and 2 short. They can be found taped to the
handle assembly.
The only tool you will need to assemble your
cleaner is a Phillips head screwdriver.
1. Slide handle assembly onto lower body
and secure with two long screws.
2. Attach upper hose rack to back of handle
assembly by pushing into open slots and
sliding down until it snaps into place.
3. Attach lower hose rack by sliding in place
on lower body assembly and securing with
2 short screws.
4. Attach Tough Stain tool to end of hose.
5. Wrap flex hose around hose rack and secure
it into notched out holder as shown.
6. Keep flex hose locked in place with hose
secure latch.
How to use this guide
Assembly
WARNING:
Do not plug in your cleaner
until you have completely
assembled it per the
instructions and are familiar
with all instructions and
operating procedures.
Tip: Deep cleaning carpeting
regularly can reduce dust and allergens
in your home.
1.
2.
3.
4.
5.
6.
Hose
Secure
Latch
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Your BISSELL deep cleaner is a home cleaning
system that uses a combination of heat, BISSELL
advanced cleaning formula, brush agitation and
suction to safely clean carpets.
Built-In-Heater
BISSELL ProHeat models all feature a patented
built-in heater which will heat the hot tap water
you put in up to 25 degrees (14º C) hotter to safely
optimize cleaning effectiveness. The heater will
never allow the temperature to exceed 180
degrees (82º C). The heater switch, which is located
on the side of the machine, controls the heater so
you have the option to turn off the heat if you are
cleaning delicate wool or oriental rugs.
DirtLifterTM PowerBrush
The DirtLifter PowerBrush is designed to
enhance cleaning performance. The bristle
pattern safely lifts out the deep down dirt while
gently grooming carpet fibers. The floating
suspension self-adjusts to all carpet heights.
When the power is ON and the machine is in
the upright position, your carpet is protected
because the brushes are lifted up off the carpet.
Ready Tools™ Dial
The Ready Tools feature allows you to choose
between FLOOR CLEANING or cleaning with
TOOLS simply by turning the dial. The TOOLS
setting allows for above floor cleaning of
upholstery, stairs, along baseboards, and other
hard to reach areas. Simply choose the tool that
is appropriate for the job, attach to flex hose and
you are ready to go.
Special features of your BISSELL ProHeat deep cleaner
WARNING:
To reduce the risk of fire, use only BISSELL advanced deep
cleaning formula for full size machines in your deep cleaner.
Use of cleaning formulas that contain lemon or pine oil may
damage this appliance and void the warranty. Chemical spot
cleaners or solvent-based soil removers should not be used.
These products may react with the plastic materials used in
your deep cleaner causing cracking or pitting.
ReadyTools™ Dial
Heater
Switch
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Scotchgard™ Protector
Carpet protection applied at the mill typically
wears down over time from heavy foot traffic
and everyday cleaning, including deep cleaning.
To help restore this important protection, only
BISSELL offers deep cleaning formulas with
Scotchgard protector. This offers extra protection
against dirt and tough stains to keep your carpets
looking good longer.
To maintain your Scotchgard 5-year limited stain
warranty, you no longer are required to hire a
professional. By using your BISSELL ProHeat
machine with BISSELL formulas containing
Scotchgard protector every 12 months, your carpet
warranty from 3M remains in effect. No other home
deep cleaning system can do this for you.
Measuring cup
Your deep cleaner is equipped with a measuring
cup for adding the proper amount of formula to
the 2-in-1 tank. For convenience the measuring
cup is built into the lid of the 2-in-1 tank.
2-in-1 water tank
Our 2-in-1 water tank system is designed with a
heavy duty bladder inside for clean water. As you
clean, the clean water and formula in the bladder
will empty. Dirty water pulled out of your carpet
will collect around the outside of the bladder so
clean and dirty water are always kept separate.
This allows the user to maximize tank space, yet
only carry one tank to and from the sink for emptying and filling.
Removable Nozzle
Cleaning up your machine after you're done has
never been easier! Nozzle pops off for rinsing in
the sink.
Special features of your BISSELL ProHeat deep cleaner
Measuring Cup
Carry Handle
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ATTENTION:
Some Berber carpets have a tendency to fuzz with wear.
Repeated strokes in the same area with an ordinary
vacuum or deep cleaner may aggravate this condition.
Before you clean
1. Plan activities to give your carpet time to dry.
2. Move furniture to another area if cleaning
an entire room (optional).
3. Vacuum area with a dry vacuum cleaner
before deep cleaning.
4. Plan your cleaning route to leave an exit path. It
is best to begin cleaning in the corner farthest
from your exit.
5. Pretreating (optional)
Pretreating is recommended to improve cleaning
effectiveness for heavily soiled carpet in high traffic
areas such as entry ways and hallways.
To pretreat:
A. Using the BISSELL Tough Stain
Pre-cleaner, generously spray evenly
over soiled area, do not overwet.
B. Wait 3-5 minutes before deep cleaning.
C. Clean as normal using your BISSELL deep
cleaner.
2
4'
3'
1
3
4
5
6
7
9
10
11
12
EXIT
ST
AR
T
HERE
Operation
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Operation
Fill the 2-in-1 water tank
1. Remove the tank from the base of the
machine by lifting the tank carry handle.
2. Carry like a bucket to the sink. Rotate the
handle forward to unlatch the lid. Remove lid,
turn over and locate built in measuring cup.
3. Fill formula to the indicated fill line on the
built in measuring cup and pour into mouth
of the bladder.
If using BISSELL 3X Concentrate
formulas: add one capful of formula
directly into the mouth of the bladder.
4. Fill the bladder with clean hot tap water.
*Do not boil or microwave water as it
can destroy the bladder.
5. Replace the top of the tank by matching
the lid and tank edges. Handle must be in
the forward position in order to replace lid.
Rotate the handle to the carrying position to
latch the lid.
Note: Remember to secure the lid and test
to make sure it is secure before picking up
the tank.
6. Place tank into machine base, seating firmly
in place. Rotate tank handle back into latched
position.
5.
1.
2.
4.
3.
6.
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Operation
Carpet cleaning
1. Plug the deep cleaner into a proper outlet.
Set ReadyTools dial to the Floor Cleaning
setting. Turn the power on by pressing the
red power switch on the back of the unit
with your foot. Turn heater switch (located
on side of unit) to the on
position. Allow one
minute for the built-in heater to warm up
before cleaning.
NOTE: The ProHeat will be fully warmed
and will provide optimal performance after
a minute of continuous heated cleaning.
2. With your foot, press the gray handle release
lever located on the back of unit below
water tank to detent handle.
3. While pressing the spray trigger, make one
slow forward wet pass and another back.
Let the built-in heater, BISSELL advanced
deep cleaning formula, and DirtLifter
PowerBrush do the work for you.
Caution: Do not overwet.
4. Release the spray trigger and make one
slow forward and backward pass over the
same area to remove any residual dirty
water and aid in drying.
5. Repeat cleaning passes until solution
being suctioned up appears clean. Continue
passes without pressing the trigger until
you can’t see any more water being
suctioned up.
Tip: Thorough vacuuming
before deep cleaning will prevent
early clogging of the lint trap.
WARNING:
To reduce the risk of fire
and electric shock due to
internal component
damage, use only BISSELL
cleaning fluids intended for
use with the deep cleaner.
Non-BISSELL cleaning
solutions may harm the
machine and void
the warranty.
Power Switch
Heater
Switch
Handle Release
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Operation
1. Turn power switch off. Remove the 2-in-1 water
tank from the base using the tank carry handle.
Carry the tank like a bucket to a utility sink or
outside where you will dispose of the collection
water. Remove the top of the tank by rotating the
handle forward to unlatch lid and lifting lid off tank.
2. Empty collection water from bottom of tank.
3. After each use, remove and rinse the lint
screen located on the tank lid.
4. If nozzle needs to be cleaned: remove by grasping
handle at the top and pulling forward. Clean
removable nozzle by rinsing under running water.
5. When finished, replace nozzle by slightly
raising front of machine to line up slots on the
base with the hooks on nozzle. Attach at base
first and then click nozzle into place.
NOTE: If nozzle is not attached properly loss
of suction will occur.
6. To continue carpet cleaning, refer back to
pages 10 through 11, beginning with “Fill
the 2-in-1 water tank” on page 10.
If cleaning is complete, refer to the “Maintenance
and care” section on page 15.
Ready Tools™
Your ProHeat deep cleaner comes equipped with
a hose and at least one attachment for cleaning
stairs, upholstery, and more.
Important! If using the machine to clean
upholstery, check upholstery tags.
1. Check manufacturer’s tag before cleaning. “W”
or “WS” on the tag means you can use your
PROHeat. If the tag is coded with “X” or “S”
(with a diagonal strike through), or says “Dry
Clean Only,” do not proceed. Do not use on vel
vet or silk. If manufacturer’s tag is missing or not
coded, check with your furniture dealer.
2. Check for colorfastness in an inconspicuous place.
3. If possible, check upholstery stuffing. Colored
stuffing may bleed through fabric when wet.
4. Plan activities to give upholstery time to dry.
2.
3.
1.
5.
Lint Screen
Empty the 2-in-1 water tank/clean removable nozzle
4.
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Manufacturer’s tag
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