Binatone Symphony 2610 User Manual

"Symphony 2610 System"

User Guide - Back Page

USER GUIDE

Symphony 2610 System

DIGITAL CORDLESS

TELEPHONES ANSWERING

MACHINE WITH SMS

MESSAGING AND

FULL COLOR

DISPLAY

THIS EQUIPMENT IS NOT DESIGNED FOR

MAKING EMERGENCY TELEPHONE CALLS

WHEN THE POWER FAILS. ALTERNATIVE

ARRANGEMENTS SHOULD BE MADE FOR

ACCESS TO DIAL EMERGENCY SERVICES.

Ver. 1, Jun 07		Before operating this set,
		please read these instructions carefully.

"Symphony 2610 System"

User Guide - Front Page

1) Colour : White background black letters.

2) Material : 80lb book paper.

3) Size: 105mm(w) x 145mm(H) or A6

Important note — emergency calls

The Symphony 2610 is not designed for making emergency calls when the mains power fails. So you should make alternative arrangements for access to Emergency Services.

(This means that you should also have a basic phone that does not need mains power, connected to your line so that you can make calls during a power failure.)

If you need help …

The Binatone Help Line is available from 9.00 am to 5.00 pm, Monday to Friday, on 0845 345 9677

Calls are charged at Local Call rate.

Or visit our website, at:

http://www.binatoneonline.com/

Unpacking your Symphony 2610 system

In the box are:

■the cordless handset (up to six, depending on which Symphony 2610 system you’ve bought)

■the base unit/Answer machine

■two rechargeable batteries and a battery compartment cover for each handset

■a telephone line cable for the base unit

■a mains power lead and adapter for the base unit

■up to five charger pods, each with a separate mains power lead and adapter, for multihandset systems

Keep the packaging materials in a safe place in case you later need to transport the unit.

Keep your sales (till) receipt, which is your guarantee.

Where to find it

Display

For details of how to change the screen background, refer to the Wallpaper functions in the section headed ‘Quick reference guide to the menus’.

Handfree button

Press during a call to switch the speakerphone on and off.

(Note:	the speakerphone won’workt
if the	batteries arlowe .)

Left and right Soft buttons

Press to select the functions shown above them on the display (for example, Menu or Back ).

PHONE button

Press to begin or answer a phone call.

INT (Intercom) button

Press and hold for 2 seconds to make an intercom call (if you have more than one handset).

CHARGE light

This comes on when the
handset'¡¯sbatteries are
being charged.		.
1	Skip Back button
Press to skip back to a
previous message during
message playback.
4	Switch on/off button
	Press to select answer
machine on / off at
answering machine mode.

2 PLAY button

Press to play back messages and memos.

at answering machine mode.

CID

3 Skip Forward button

Press to skip forward during message playback.

5 STOP button

Press to stop during message playback.

8 DELETE button

Press to delete messages during message playback.

To subscribe to network features like Caller Display and Call Waiting, simply call your network service provider (the company which supplies your telephone line). You don’t need to do anything special on your Symphony 2610 phone to set these features up.

Arrow buttons

Press or during a call to adjust the volume in the earpiece.

Press to navigate through the menu on the display.

Press in idle mode for short-cut functions

HANG UP /C/button

Press to end a call.

Press while using menus to cancel and return to idle mode.

Press and hold for 2 seconds to turn the handset on and off.

R (Recall) # button

Short cuts

to go straight to the SMS text messages menu.

to go straight to a list of redial records.

to go straight to the Answering Machine(TAM) menu.

CID to go straight to a list of Caller Display (CID) records.

Press and hold this button for a Recall signal.

IN USE light

Flashes when you have a connection to the telephone line. Flashes when you have message(s)

HANDSET LOCATOR button

Press to make all registered handsets ring (useful if you've forgotten where you put a handset).

If the display is blank

Press the

button to switch the handset on

Before you can use the handset to make calls you will need to fit and fully charge the batteries, as described on pages 5to 6.

Contents

Read these notes first

3

Choosing a site for the base unit and charger pod 3

Radio signals between handset and base unit 3

Mains power connection 3

Installation and set-up	4
Before you start	8
Electrical safety 8
Interference 8
‘Out of range’ warning 8
Exploring the display	9
Shortcut buttons 9
To lock the keypad 10
Switching on and off	11
Ringer melodies and volumes	11
Your handset’s name	12
Time and date	13
Making and answering calls	14

To make a call 14

To answer a call 14

To end a call 15

The speakerphone 15

Muting the microphone 15

Earpiece volume 15

Last Number Redial 16

… and options in the Redial list	16
The Phone Book
(memory dialling)	18

To open the Phone Book 18 To store a number 18

To make a memory call (short-cut method) 19

To make a memory call (Phone Book method) 19

To change a stored number	20
To delete a Phone Book entry	21
To delete all Phone Book entries		21
Caller Display		22
To review Caller Display records
(shortcut) 23
To review all call information	23	24
Options in the Caller Display lists

… to store a number in the Phone Book

24

…to delete a entry from the list 24

…to delete all entries from the list 24

Using a multi-handset system

25

To make an intercom call 25 To end an intercom call 25 To transfer a call 26

To set up a three-way conference 26 To shuttle between two calls 27

To page all handsets from the base unit 27

Handset registration	28
To re-register or to register a new
handset 28
To register to a different brand of
base unit 29
Answering machine - Quick Ref	30
Answering machine - basic user	31

To switch TAM on and off 31 To change answer mode 31 Outgoing messages (OGMs) 32 To change your OGM 32

To playback the OGM 33 To default the OGM 33

continued overleaf …

Binatone Help Line: 0845 345 9677	(Local Call rate)	1

Contents

To record a memo 33

To play your messages and memos 34 To delete all messages and memos 35 To intercept a call 36

Answering machine - remote use 39

To activate remotecontrol 37

To set a remote PIN 37

Remote operation 38

Answering machine - advanced use 42

To set the number of rings 39

Toll saver 39

When the memory is full 40

SMS text messaging — read

this first	41
Caller Display	41

Registering for the SMS service 41 The SMS Send and Receive numbers

42

SMS message boxes 42

SMS text messaging	44
To write and send a text message	44
...If you hear an error tone 46

To read your messages 46

…and to store a caller’s number in the Phone Book 47

…or to delete messages from the Inbox

47

To reply to a message 48

To forward a message to another receiver 48

To delete a message from the Draft Box 49

To check or change the Send and Receive numbers 49

To select the send server	50
To switch SMS receotion on		50
To change write format	50
Quick reference guide to the
menus		51
Troubleshooting		56
Cleaning and care		63
Declaration of conformity		64
Guarantee and service		65
Technical details		66

Connection and conditions for use

You can connect your Symphony 2610 to a direct exchange line (DEL) — a line connected to a local exchange, with its own phone number; to an extension socket connected to a DEL; or to an extension on an

approved compatible PBX. Do not connect the Symphony 2610 as an extension to a payphone.

The ringer equivalence numbers (RENs) of all instruments (phones, fax machines, etc.) connected to an exchange line must not add up to more than 4 — otherwise, one or more of them may not ring and/or answer calls correctly. The Symphony 2610 has a REN of 1, and most other telephones have a REN of 1 unless marked otherwise.

2	http://www.binatoneonline.com/

Read these notes first

Choosing a site for the base unit and charger pod

The base unit and charger pod(s) should be placed on a level surface, in a position where:

■the mains adapter plug will reach an easily accessible 230-V AC switched mains supply socket — never try to lengthen the mains power cable

■the base unit’s telephone line cable will reach your telephone line socket or extension socket (the charger pod does not have a telephone line connection)

■it is not close to another telephone — this can cause radio interference

■it is not close to a sink, bath or shower, or anywhere else where it might get wet

■it is not close to other electrical equipment — fridges, washing machines, microwave ovens, fluorescent lights, TVs etc.

!please note that only one SMS phone connected to the line can receive messages. So you shouldn’t

connect another SMS-compatible phone to the same line as your Symphony 2610.If you’re using the SMS text messaging facility,

Radio signals	To use your handset and base unit together, you must
between	be able to establish a radio link between them. Be
handset and	aware that:
base unit	■ Any large metal object — like a refrigerator, a mirror
	or a filing cabinet — between the handset and the
	base unit may block the radio signal.
	■ Other solid structures, like walls, may reduce the
	signal strength.
Mains power	IMPORTANT — The Symphony 2610 base unit and
connection	charger pod must be used with the mains adapter
	supplied with the unit. Using any other adapter will
	result in non-compliance with EN60950, and will
	invalidate any approval given to this apparatus.

Binatone Help Line: 0845 345 9677 (Local Call rate)

3

Installation and set-up

1 Choose a suitable site for the base unit See page 3

2 Connect the mains power lead and the telephone line cord into the underside of the base unit

Use the telephone line cord supplied with your Symphony 2610 — do not use any other telephone line cord

See the note on page 3

3 Plug the mains adapter into a 230 V AC, 50 Hz mains socket, with the switch on the socket set to OFF

4 Switch on at the mains socket

4

http://www.binatoneonline.com/

Installation and set-up

5If you have one or more charger pods …

Plug the mains adapter into a 230 V AC, 50 Hz mains socket, with the switch on the socket set to OFF

See the note on page 3

6 Switch on at the mains socket

7 Fit the rechargeable batteries in each handset

A. Fit the two batteries as shown, making sure you match the + and

– ends to the markings in the battery compartment

B. Fit the battery compartment cover, sliding it into place

and pressing firmly to make sure it is secure

Battery safety

Caution : DON’T use non-rechargeable batteries in the handset — they may burst, causing damage. Use the rechargeable batteries supplied.

		-
	-	+
		+
		-
		+

Binatone Help Line: 0845 345 9677 (Local Call rate)

5

Installation and set-up

8 Charge the batteries for 15 hours

Before you use the handset for the first time, it’s important to charge the batteries fully.

The handset ‘beeps’ when it’s correctly in position on the charging cradle.

Leave the handset on the charging cradle for 15 hours.

The battery charge level symbol should increase by one bar every half hour when you’re charging an empty battery. If you think that the symbol isn’t showing the correct battery charge level, remove and refit the batteries.

Keeping the batteries charged

When you don’t need to use the handset (for example, overnight or when you go out), replace it on the base unit or charger pod, to keep the batteries charged.

Whenever the battery charge level

symbol shows ‘nearly empty’( ), place the handset on the base unit or charger pod to charge the batteries.

Battery charge level symbol

CID

The Charge light comes on.

9 Connect the base unit to the telephone line

Switch off power at the mains socket

Insert the telephone line plug into the socket as shown

Switch mains power back on

NOTE: the charger pod does not have a connection to the telephone line.

Make sure mains power is switched on at the socket if you want to use the phone — it will not work without electrical power

Use the plug to raise the shutter before pushing it into the socket

6	http://www.binatoneonline.com/

Color profile: Generic CMYK printer profile

Composite Default screen

Installation and set-up

10 If you have a Broadband line

If you connet your telephone to a line with broadband connection, you will need to insert a microfilter(not included) between the telephone and telephone line,otherwise you may get interference between the telephone and the broadband,whichcould cause problems.

CID

In a home with broadband,every telephone must have a microfilter connected,not just the one at the telephone point that your modem is connected to.If you need more broadband microfilters,contact your broadband supplier.

Binatone Help Line: 0845 345 9677 (Local Call rate)

7

		Before you start
Electrical	■ DON’T let the base unit or charger pod get wet.
safety	Electrical equipment can cause serious injury if used
	while you are wet or standing in water.
	■ If the base unit or charger pod ever falls into water,
	DON’T retrieve it until you have unplugged the power
	lead from the mains and the telephone line plug from
	the telephone socket (base unit only); then pull it out by
	the unplugged cables.
	■ NEVER use your Symphony 2610 outdoors during a
	thunderstorm — unplug the base unit from the
	telephone line and the mains socket when there are
	storms in your area. Damage caused by lightning is not
	covered by the guarantee.

Interference If the sound quality gets worse as you move around while on a call, this is probably caused by interference between the handset and the base unit, perhaps because you are too near to another phone or other electrical equipment.

Move to a different position to clear the interference.

If you do not move, your call may be cut off.

!cause a short break in the link between the handset and the base unit while you are on a call. The handset’s

display may briefly show Searching until the link

is restored.Radio interference in the environment may occasionally

‘Out of range’ If you hear a warning tone during a call, and/or the warning sound in the earpiece becomes faint or distorted, you

may be going out of range of the base unit. Move nearer to the base unit within 20 seconds, until the tone stops. Otherwise, your call may be cut off.

8	http://www.binatoneonline.com/

Exploring the display

In idle mode … The display shows the background picture (’wallpaper of your choice (see page 53), and the screen is dimmed to save battery power, plus:

The strength of the										The battery charge
signal between handset										level. When this
and base unit.										shows ‘nearly empty’
The handset’s						CID				place the
										handset on the base
name and
		Jane				1				unit orcharger pod to
number.
										charge the batteries.
2 Missed calls		2			2
										The answering
								x
2 Messages		02:33PM					TAM		20/05	machine off
waiting		Menu

Time and Date

(for example,the time format is 12 Hour)

CID appears when you have new missed call.

means you can press the right Soft button to activate phone book.

Menu means you can press the left Soft button to display the menu options.

For information on how to set the time and date, turn to page 13.

To go from standby mode into idle mode:

Press the HANG UP

button

OR replace the handset on the base unit or charger pod

(OR you can press any numbered button — but you’ll then need to press the right Soft button Clear to clear the display.)

Binatone Help Line: 0845 345 9677 (Local Call rate)

9

Exploring the display

Shortcut	From either standby or idle mode, you can press:
buttons	To go straight to the SMS text messages menu.
CID	To go straight to a list of redialrecords.
	To go straight to the Answering Machine menu.
	CID To go straight to a list of Caller Display (CID) records.

To go back on step at a time, press the appropriate

Soft button to select Menu or

To go back to idle mode in a single step, press the

HANG UP/C (Cancel) button

To lock the keypad

To lock the keypad:

Press the left soft Menu button then followed by

(ASTERISK) in 2 seconds.

To unlock the keypad:

Press the left soft Menu button then followed by

(ASTERISK) in 2 seconds.

Or simply replace the handset on the base unit or charger pod.

10	http://www.binatoneonline.com/

		Switching on and off
					To switch the handset off (in case you need to
To switch the
handset on					save battery power):
and off					Press the HANG UP button and hold it for
					2 seconds
					u The display goes blank.
					To switch the handset back on:
					Press and hold the HANG UP button
					u The handset plays music, then display shows
					Searching for a moment before going to idle
					mode.
Notes	■ When the handset is switched off, it can’t be used for
		making calls, including emergency calls.

■When the handset is switched off, it won’t ring for incoming calls, but the base unit will still ring. To answer a call when the handset is switched off, you need to switch it back on. Remember that it may take a few moments for the handset to re-establish a radio link with the base unit.

■If the batteries have become completely run down (or if the handset is switched off) and you place the handset in the charging cradle, it may take about 5 minutes to link with the base unit. If you lift the handset during this time, it will try to link to the base unit.

Make sure mains power to the base unit stays

!switched on. The Symphony 2610 needs electrical power for normal operation; not just for charging the batteries.

Ringer	For details of how to change these, refer to the
melodies and	‘ Ring Setup’ functions in the Handset and Base Settings
volumes	menus (pages 52 and 54).

Binatone Help Line: 0845 345 9677 (Local Call rate)

11

Your handset’s name

Before you start to use your Symphony 2610 handset, especially if you have a multi-handset system, you’ll probably want to personalise the display with your name. The name can have up to 12 characters (including spaces).

To change the
name	1	Press the left Soft button to select Menu
	2	Press the	or	button to scroll to
		HS Settings
	3	Press the left Soft button to confirm Select
	4	Press the	or	button to scroll to
		Name Handset and press the left Soft button
		u The display shows the current handset
		name (the default is Binatone).
	5	Use the right Soft button Clear to clear
		letters from the display, then key in your
		chosen handset name
		There’s a list of the buttons to use for different
		characters, at the back of this guide.
		By default, the first letter of each word you key
		in will be upper-case (capital) and the other
		letters will be lower-case. If you don’t want the
		letters like that, press and hold the # (HASH)
		button to switch between upper and lower case.
	5	When you’ve finished, press the left Soft
		button to select OK
	6	Press the right Soft button Back twice to go
		back to idle mode

12	http://www.binatoneonline.com/

Time and date

If you subscribe to Caller Display (see page 22) your Symphony 2610 should take the time and date settings from the network when you receive an incoming call.

1

2

3

4

Once you’ve installed your Symphony 2610, charged the batteries and connected the base unit to the telephone line, ask someone to make a call to you.

you can set the time and date yourself, as follows:

Press the left Soft button to select Menu

Press the or button to scroll to

Clock/Alarm menu

Press the left Soft button Select to confirm

Press the or button to scroll to

Date / Time then press Select

u The display shows Date Format Time Format

Set Date

Set Time

5	Press the or button to scroll to
	Set Date then press Select

u The display shows current date format

6Key in the date as a eight-digit number then select OK to confirm the date changed

		You can select Date Format on steps 4 to switch
		the date format between DD : MM and MM : DD .
7		Press the or button to scroll to Set time
		on steps 4 then press Select

8Key in the time as a four-digit number (24hour) then select OK *

	You can select Time Format on steps 4 to switch
	the time format between 12 Hour and 24 Hour.
9	Press the right soft button Back twice to go
	back to idle mode

*If the time format is 12-hour, you are request to define the AM or PM by press Up and Down button.

Binatone Help Line: 0845 345 9677 (Local Call rate)

13

		Making and answering calls
To make	1						Key in the telephone number
a call							If you make a mistake, press the right Soft button
							Clear to clear digits from the display.
	2						Press the PHONE button
							(You can dial the number after you press the

PHONE button to get Dial tone if you prefer, but you won’t be able to correct any mistakes if you do it this way.)

u After a few seconds, the display shows the call’s duration in minutes and seconds.

To answer When there’s an incoming call, Incoming Call or the a call phone number (if you subscribe to Caller Display: see page 22) appears on the display; if the number is stored in your Phone Book (see page 18), the caller’s name may

also appear.

The base unit and handset ring (unless the ringer is turned off). If you’ve stored the caller’s number with a personal melody in the Phone Book (see page 18) and you subscribe to Caller Display, the handset will ring with a special melody.

Press the PHONE button or the left Soft button Accept to answer the call

Press the HANDFREE button to answer the call with speakerphone.

Note — you may notice that the Symphony 2610 starts ringing a few moments after any other phone you have connected to your line. This is not a fault — it’s part of the design of the system, to enable it to receive SMS text messages.

14	http://www.binatoneonline.com/

To end a call

The speakerphone

Making and answering calls

Press the HANG UP button so that the IN USE light on the base unit goes out

Or simply replace the handset on the base unit or charger pod

Using the speakerphone, you can listen on a call without holding the handset to your ear.

To switch the speakerphone on and off during a call:

Press the HANDFREE button

The display shows the speakerphone

symbol , and you can adjust the volume level (from level 1 to 5) by pressing or button.

!The speakerphone won’t work if the batteries are low.

Muting the						While you’re on a call, Mute appears on the
microphone						display above the left Soft button, to show that
						you can mute the microphone so the person
						on the other end can’t hear you.
						To mute and un-mute the microphone:
						Press the left Soft button Mute
						u While the microphone is muted, the display
						shows Unmute and the symbol ■ appears.
						During a call, to adjust the volume in the earpiece:
Earpiece
volume						Press the or	button
						There are five volume levels, shown on the
						display. After you end your call, the earpiece
						volume will stay at	the level you have set.

Binatone Help Line: 0845 345 9677 (Local Call rate)

15

Making and answering calls

Last Number

Redial

1

2

3

Your Symphony 2610 handset stores the 20 most recent numbers you dialled. To use Redial:

Press the right key of navigation keys

u The display shows a list of up to 5 numbers.

If necessary, press the or button to go to the number you want to call

Press the PHONE button to dial the number

Or you can press the right Soft button Back to go back to standby mode without dialling the number.

… and options in the

Redial list

1

2

When the Redial list is shown on the display, Select appears above the right Soft button.

Use the or button to go to the option you want, then press the left Soft button

Select

Press the left Soft button Menu to display the menu options:

Add to PB — store this number in the Phone Book for future use.

Delete — delete this number from the Redial list.

Delete all — clear the Redial list.

For details of how to store the number in the Phone Book, turn to page 18.

If you’ve selected Delete, you’ll be asked :

Delete?

Press the left Soft button OK to delete this entry, or the left Soft button Back to cancel without deleting the entry

16	http://www.binatoneonline.com/

		Making and answering calls
options in		If you’ve selected Delete all, you’ll be asked:
the Redial list,		Delete ?
continued		Press the left Soft button OK to delete all
		entries from the list, or the right Soft button
		Back to cancel

Binatone Help Line: 0845 345 9677 (Local Call rate)

17

The Phone Book (memory dialling)

You can store names and numbers in each Symphony 2610 handset’s Phone Book.Up to 100 numbers altogether. Each name can have up to 12 characters (including spaces), and each number can have up to 24 digits.

To open the Phone Book 1

2

3

Press the left soft button Menu and scroll to Phonebook, then press the left soft button Select to open phone book.

u The display gives you five options —

New entry, Edit entry, Delete entry Delete all, PB Check

If you have no entry in phonebook, the display shows

New entry & PB Check only.

To scroll between the options:

Press the or button

To select the option you want:

Press the left Soft button OK

If you select PB Check , you’ll see how many of the 100 memories are in use.

To store a

1

number

2

3

Press the left soft button Menu and scroll to Phonebook , press the left soft button

OKto open phone book.

Scroll to New entry and select it by pressing the left Soft button Select

u The display shows New entry Name: Number: Melody: Mel1

Key in a name on the first line, using the numbered buttons (refer to page 67) if you don’t know how to use the buttons)

continued overleaf …

18	http://www.binatoneonline.com/

New entry

4

5

6

7

To make a memory call 1 (short-cut method)

2

3

The Phone Book (memory dialling)

If you make a mistake, press the right Soft button Clear to clear characters from the display.

Press the left Soft button Ok to go to Number

Key in the phone number(s), using the numbered buttons

If you’re likely to send SMS text messages to this number (see pages 44 to 50), you should include the full national dialling code, even if it’s a local number*.

Press the left Soft button Ok to go to Melody

You can select new melody using or .

If any call from this number will make the handset ring with a special melody.

Press the left Soft button Ok to confirm the entry and exit the menu

Press the right Soft button

u The display shows a list of names.

Use the or button to scroll to the name you want

Press the PHONE button to dial the number

Or press the right Soft button Back twice to go back to standby mode without dialing

*You’ll still be charged at Local Call rate for dialling a local number, even if you use the full national dialling code.

Binatone Help Line: 0845 345 9677 (Local Call rate)

19