Beckhoff C3350 Installation Manual

Installation and Operating instructions for
Build-in Industrial PC C33xx from -0060
Version: 3.0 Date: 2020-04-23
Foreword
C33xx 1
Table of contents
1. Foreword 3
Notes on the Documentation 3
Liability Conditions 3 Trademarks 3 Patent Pending 3 Copyright 3 State at Delivery 3 Delivery conditions 3
Description of safety symbols 4 Basic safety measures 5 Operator’s obligation to exercise diligence 6 Operator requirements 6
2. Product Description 7
Appropriate Use 7 Structure 7 Interfaces from C33xx-0060 10
PS/2 connections 10 USB interfaces 10 Network connection 10 DVI-D (Digital Visual Interface) 10 Serial interface 10 DisplayPort 10 Sound-On-Board 10 Additional plug-in cards (optional) 10
3. Installation Instructions 11
Transport and Unpacking 11
Transport 11 Unpacking 11
Installation of the PC in the control cabinet 12
Earthing measures 12
Power Supply Connection 13
Current carrying capacity of the 100-240 V power supply unit 13 Current carrying capacity of the 24 V power supply unit 13 Differently coded Connectors 14 Fitting the Power Supply Cable 14 Connecting Power Supply 16 Wiring diagram 17
Connecting devices 18
Connecting cables 18 Check voltage rating and connect 18
4. Operating Instructions 19
Switching the Industrial PC on and off 19
First switching on and driver installation 19
Operating the Industrial-PC 20
Description of the keys 20 Function keys 21 Special keys 21
Maintenance 22
Cleaning the Industrial PC 22 Replacing the battery on the motherboard 22 Servicing 22
Shutting down 22
Disposal 22
5. Troubleshooting 23
Fault correction 23 Beckhoff Support and Service 24
Beckhoff branches and partner companies 24 Beckhoff company headquarters 24 Beckhoff Support 24 Beckhoff Service 24
Foreword
2 C33xx
6. Assembly dimensions 25
7. Appendix 29
Technical data 29 Approvals 29
FCC: Federal Communications Commission Radio Frequency Interference Statement 29 FCC: Canadian Notice 29
Foreword
C33xx 3
Foreword
Notes on the Documentation
This description is only intended for the use of trained specialists in control and automation engineering who are familiar with the applicable national standards. It is essential that the following notes and explanations are followed when installing and commissioning these components. The responsible staff must ensure that the application or use of the products described satisfy all the requirements for safety, including all the relevant laws, regulations, guidelines and standards.
Liability Conditions
The documentation has been prepared with care. The products described are, however, constantly under development. For that reason the documentation is not in every case checked for consistency with performance data, standards or other characteristics. In the event that it contains technical or editorial errors, we retain the right to make alterations at any time and without warning. No claims for the modification of products that have already been supplied may be made on the basis of the data, diagrams and descriptions in this documentation. All pictures shown in the documentation are exemplary. Illustrated configurations can differ from standard.
Trademarks
Beckhoff®, TwinCAT®, EtherCAT®, Safety over EtherCAT®, TwinSAFE® and XFC® are registered trademarks of and licensed by Beckhoff Automation GmbH. Other designations used in this publication may be trademarks whose use by third parties for their own purposes could violate the rights of the owners.
Patent Pending
The EtherCAT Technology is covered, including but not limited to the following patent applications and patents: EP1590927, EP1789857, DE102004044764, DE102007017835 with corresponding applications or registrations in various other countries. The TwinCAT Technology is covered, including but not limited to the following patent applications and patents: EP0851348, US6167425 with corresponding applications or registrations in various other countries.
Copyright
© Beckhoff Automation GmbH & Co.KG. The reproduction, distribution and utilization of this document as well as the communication of its contents to others without express authorization are prohibited. Offenders will be held liable for the payment of damages. All rights reserved in the event of the grant of a patent, utility model or design.
State at Delivery
All the components are supplied in particular hardware and software configurations appropriate for the application. Modifications to hardware or software configurations other than those described in the documentation are not permitted, and nullify the liability of Beckhoff Automation GmbH & Co.KG.
Delivery conditions
In addition, the general delivery conditions of the company Beckhoff Automation GmbH & Co.KG apply.
Foreword
4 C33xx
Description of safety symbols
The following safety symbols are used in this operating manual. They are intended to alert the reader to the associated safety instructions.
Danger
This symbol is intended to highlight risks for the life or health of personnel.
Warning
This symbol is intended to highlight risks for equipment, materials or the environment.
i
Note
This symbol indicates information that contributes to better understanding.
Foreword
C33xx 5
Basic safety measures
Only switch the PC off after closing the software
Before the Industrial PC is switched off, software that is running must be properly closed.
Otherwise it is possible that data on the hard disk is lost. Please read the section on Switching the Industrial PC on and off.
Warning
Switch off all parts of the equipment, then uncouple the fieldbus!
Before opening the housing of the PC, and whenever the PC is being used for purposes other than plant control, such as during functional tests following repair, all parts of the equipment must first be switched off, after which the Industrial PC can be uncoupled from the plant.
Pulling out the fieldbus connection plug uncouples the PC (optional). Items of equipment that have been switched off must be secured against
being switched on again.
The Industrial PC’s power supply unit must be supplied with 100-240 V
AC
or
24 VDC (optional).
Danger
Do not exchange any parts when under power!
When components are being fitted or removed, the supply voltage must be switched off.
Fitting work on the Industrial PC can result in damage:
If metal objects such as screws or tools fall onto operating circuit boards.
If connecting cables internal to the PC are removed or inserted during operation.
If plug-in cards are removed or inserted when the PC is switched on.
Foreword
6 C33xx
Operator’s obligation to exercise diligence
The operator must ensure that
the Industrial PC is only used for its intended use (see also chapter
Product Description).
the Industrial PC is in a sound condition and in working order during operation.
the operation manual is in good condition and complete, and always available for reference at the location of the Industrial PC.
the Industrial PC is operated, maintained and repaired only by sufficiently qualified and authorised personnel.
the personnel is instructed regularly about relevant occupational safety and environmental protection aspects, and is familiar with the operating manual and in particular the safety notes contained herein.
none of the safety and warning notes attached to the Industrial PC are removed, and that all notes remain legible.
National regulations depending on the machine type
Depending on the type of machine and plant in which the Industrial PC is being used, there will be national regulations for the control of such machines and plant that the operator must observe. These regulations cover, amongst other things, the intervals between inspections of the controller.
The operator must initiate such inspections in good time.
Warning
Only trained persons may open the Industrial PC housing!
The operator is responsible for ensuring that only trained electrical staff opens the housing of the Industrial PC.
Procedure in the event of a fault
In the event of a fault in the Industrial PC, appropriate measures can be determined with the aid of the list in the Fault correction section.
Operator requirements
Read the operating instructions
Every user of the Industrial PC must have read these operating instructions.
Software knowledge
Every user must be familiar with any of the functions of the software installed on the PC that he can reach.
Product Description
C33xx 7
Product Description
Appropriate Use
The C33xx Industrial PC is designed for mounting in control cabinets for machine and plant engineering applications. In addition to the PC with standard ATX-motherboard, a hard disk, floppy disk drive, machine-fair keyboard and a TFT display are integrated in a 19 inch rack.
Structure
Lockable front flap
There is a lockable front flap above the display, behind which a floppy disk drive, a CD-ROM/ DVD drive (optional), status-LEDs, a reset button and a further lock for opening the front cover are located.
Lock for opening the front flap (see arrow).
When the front flap has been unlocked, it can be folded upwards.
Front view of the Industrial PC C33xx with front flap opened
Opening the housing
The housing is opened from the front. Under the front flap there is a lock to open the front door (see arrow). The key differs from that the front flap, so that between users and service personnel can be differentiated administratively.
i
Note
The second lock is only to be opened by service technicians for the purposes of fitting, extending or repairing the controller! The key must only be available to the service personnel.
Product Description
8 C33xx
Internal view of the PC
Behind the front door (1) is a 7 slot computer core with standard ATX motherboard (2) and power supply unit (3).
Removing the drives
The drives (1, 2) can be removed without using any tool. After removing the card holder the plug-in cards (3) can be remoted.
3 2 3 1 2
1
Product Description
C33xx 9
Connections of the Industrial PC
The illustration shows the assembly of the PC (1) with excerpt frameworks (2) and telescope rails (3). The interface connections are at the side of the housing (4).
Connections behind the front flap
The connections for the mouse (1) and the keyboard (2) are located behind the front flap.
2
3 4 1 1 2
Product Description
10 C33xx
Interfaces from C33xx-0060
ATX motherboard interfaces
PS/2 connections
PS/2
The upper PS/2 connector (X104) allows a PS/2 mouse to be used, while a PC keyboard can be connected to the lower PS/2 connector (X103).
USB interfaces
USB1 – USB4
The four USB interfaces (X108 – X111) are used to connect peripheral devices with USB connections: Devices with Intel® 4th generation processors (C33xx-0060) are equipped
with 2 USB2.0 (X110, X111) and 2 USB3.0 (X108, X109) interfaces.
Devices from Intel® 6th and 7th generation processors (C33xx-0070) are
equipped with 4 USB3.0 interfaces.
Network connection
LAN1, LAN2
The RJ-45 connectors (X112, X113) allow the PC to be connected to a 10/100/1000BASE-T Local Area Network (LAN).
DVI-D (Digital Visual Interface)
DVI out
The DVI connectors (X114, X115) are used for transferring the video signal. DVI-D standard is supported.
Serial interface
RS 232 COM1
The basic version of the Industrial PC has one serial interface COM1 (X116), using the type RS 232. The interface is brought to a 9 pin SUB-D plug connector.
DisplayPort
DisplayPort
The DisplayPort (X117) is used for transferring the video signal.
Sound-On-Board
Sound
The Industrial PC has an on-board-interface with the following connectors: Line In (X122), Line Out (X121) and Microphone jack (X120).
Additional plug-in cards (optional)
Type plate
There is a type plate on the top of the Industrial PC which provides information about the hardware configuration of the Industrial PC at the time it was supplied.
Installation Instructions
C33xx 11
Installation Instructions
Please also refer to chapter Appropriate Use.
Transport and Unpacking
The specified storage conditions must be observed (see chapter Technical
data).
Transport
Despite the robust design of the unit, the components are sensitive to strong vibrations and impacts. During transport, your Industrial PC should therefore be protected from excessive mechanical stress. Therefore, please use the original packaging.
Warning
Danger of damage to the unit! If the device is transported in cold weather or is exposed to extreme variations in temperature, make sure that moisture (condensation) does not form on or inside the device.
Prior to operation, the unit must be allowed to slowly adjust to room temperature. Should condensation occur, a delay time of approximately 12 hours must be allowed before the unit is switched on.
Unpacking
Proceed as follows to unpack the unit:
1. Remove packaging.
2. Do not discard the original packaging. Keep it for future relocation.
3. Check the delivery for completeness by comparing it with your order.
4. Please keep the associated paperwork. It contains important information for handling the unit.
5. Check the contents for visible shipping damage.
6. If you notice any shipping damage or inconsistencies between the contents and your order, you should notify Beckhoff Service.
Installation Instructions
12 C33xx
Installation of the PC in the control cabinet
The C33xx Industrial PC is designed for mounting in control cabinets for machine and plant engineering applications.
The ambient conditions specified for operation must be observed (see chapter Technical data).
Preparation of the control cabinet
Four holes for the fixing bolts have to be provided in the control cabinet according to the dimensions of the PC (see chapter Assembly dimensions).
i
Note
When the unit is installed in an enclosure, adequate space for ventilation and for opening the PC must be provided.
Please note the following points during installation of the PC:
Position the PC in such a way that reflections on the screen are avoided as far as possible.
Use the position of the screen as a guide for the correct installation height; it should be optimally visible for the user at all times.
The PC should not be exposed to direct sunlight.
When the unit is in its mounting position, the ventilation openings must
not be obstructed.
Warning
Extreme environmental conditions should be avoided as far as possible. Protect the PC from dust, moisture and heat.
The ventilation slots of the PC must not be covered.
Earthing measures
Earthing measures
Earthing connections dissipate interference from external power supply cables, signal cables or cables to peripheral equipment.
Establish a low-impedance connection from the earthing point on the PC housing (see photograph on the left) to the central earthing point on the control cabinet wall, in which the computer is being installed.
Installation Instructions
C33xx 13
Power Supply Connection
The 5-pin CAGE CLAMP plug connector and mounting flange illustrated is located on the PC housing in order to connect the power supply.
Socket at the PC housing
Technical data
Connecting socket
Number of contacts
5
Contact spacing
5 mm
Minimum conductor cross-section
1.5 mm²
Minimum conductor cross-section
(AWG)
16
Rated voltage (EN)
250 V
Rated voltage (CSA)
300 V
Current EN [A]
12 A
Current CSA [A]
15 A
Length of stripped conductor
8 to 9 mm
Supplied mains power unit
The Industrial PC is either fitted with a 100-240 V, 50-60 Hz power supply unit (standard) or with a 24 VDC power supply unit (with the option of an uninterruptible power supply, UPS).
Current carrying capacity of the 100-240 V power supply unit
Current carrying capacity of the 100-240 V power supply unit
Output voltages from
the 100-240 V power
supply unit
Current loading maximum
+3.3 V
20 A
+5 V stand by
2 A
+5 V
25 A
-5 V
0.3 A
+12 V
13 A
-12 V
0.8 A
Current carrying capacity of the 24 V power supply unit
Current carrying capacity of the 24 V power supply unit
Output voltages from
the 24 V power supply
unit
Current loading maximum
+5 V
25 A
-5 V
1 A
+12 V
10 A
-12 V
1.5 A
Installation Instructions
14 C33xx
Differently coded Connectors
Coding pieces
The connectors are coded differently at the factory, using snap-on coding pieces, according to the power supply unit that has been fitted.
Differently coded plug connectors
Coding for the 100-240 VAC, 50-60 Hz power supply unit
Coding for the 24 VDC power supply unit
Fitting the Power Supply Cable
A 5-pin female plug connector with CAGE CLAMP connection and insertion catches is supplied along with a snap-on strain relief housing in order to assemble the PC power supply cable.
Materials for assembly of the connector
Female plug connector
Strain relief housing
Female plug connector is correspondingly coded
This female plug connector is also coded at the factory, according to the type of power supply fitted, so that the plug, when assembled, will fit the Industrial PC’s connecting socket.
Technical data
Female plug connector
Number of contacts
5
Contact spacing
5 mm
Minimum conductor cross-section
1.5 mm²
Minimum conductor cross-section
(AWG)
16
Rated voltage (EN)
250 V
Rated voltage (CSA)
300 V
Current (EN)
16 A
Current (CSA)
15 A
Length of stripped conductor
8 to 9 mm
A
B C D
Installation Instructions
C33xx 15
Pin assignment and cable requirements
Pin assignment
There is an adhesive label with the pin assignments on the top of the female plug connector. The minimum permitted conductive cross- section is 1.5 mm², fused for 10 A (AWG 16). Industrial PCs with 100-240 VAC, 50-60 Hz power supply unit
Pin assignment for the 100-240 V, 50-60 Hz power supply unit
Pin
Function
1
N
100 – 240V
AC
Power supply
2
L
3
4
not used
5
not used
Industrial PCs with 24 VDC power supply unit
Pin assignment for the 24 VDC power supply unit
Pin assignment for connecting the power switch
Pin
Funktion
1
Power-Status
2
PC_ON
3
24 VDC Versorgungsspannung + Pol
Pin
Function
1
+
24V
DC
Power supply
2
-
3
4
not used
5
not used
Fitting the connector to the cable
The plug is fitted to the cable as follows:
1. Strip insulation from the cable ends. Follow the technical data for
the female plug connector in the above table!
2. Push the conductors into their mountings, simply by pushing them
in as indicated on the pin assignment label.
3. Push the lower part (part A) of the strain relief housing (see
photograph on page 14) onto the top of the female plug connector until it snaps into place.
4. Relieve the strain on the supply cable by fixing it in place with the
cable clamp (part C) and fixing screws (part D) (see photograph below).
Applying the strain relief
5 4 3 2 1 5 4 3 2
1
1 2 3
Installation Instructions
16 C33xx
Cable-cross-section for connection of power supply
Warning
PC_ON and power status
Warning
UPS output
UPS output function
5. Fix the upper part (part B) of the strain relief housing by snapping it
onto the lower part.
Connecting Power Supply
The external wiring consists of the connection of the power supply, the battery pack (optional) and the connection of customized components for shutting down the PC.
Cable Cross Sections
For the connection of the power supply, wiring with a cable-cross-section of
1.5 mm2 must be used. With bigger distances between voltage source and PC, you take the
voltage drop as a function of the cable-cross-section as well as voltage fluctuations of your distribution voltage into account, so that is secured that the voltage doesn't fall under 22 V at the power supply.
The power supply must be protected with maximum 16 A.
Configuration for shutting down the PC
The connections for shutting down the Industrial PCs are established via the PC_ON input and the Power Status output.
PC_ON and Power Status functions
If the PC_ON input is connected to 24 V via a switch, the PC shuts
down according to the rules. The PC_ON signal is inverted, i.e. the PC shuts down if the 24 V connection is live.
If the PC_ON input is NOT connected by the user, the PC can be
booted in the familiar way by connecting the supply voltage and shut down via the battery by switching off the supply voltage.
This procedure significantly reduces the service life of the rechargeable battery and should therefore not be used.
Once the PC has shut down, the Power Status output is switched
from 24 V to 0 V. Via this output a signal lamp can be connected or a contactor for de-energizing the whole system. The maximum load for the Power Status output is 0.5 A and a suitable fuse should be provided.
UPS output
In order to maintain a screen display for the PC in the event of a power failure, the power supply unit is equipped with a UPS output for connecting a Control Panel. The maximum load for the output is 1.4 A (max. 2.5 A from 2016 and later).
UPS output function
The 24 V DC connection at the UPS output is live even after a
power failure. The maximum load is 1.4 A (max. 2.5 A from 2016 and later).
Once the PC has been de-energized via the UPS software, the
UPS output is switched to 0 V. Any connected panel is thus switched off, and total discharge of the rechargeable battery is prevented.
Installation Instructions
C33xx 17
Wiring diagram external switch and power supply
Wiring diagram
Wiring according to the wiring diagram (the circuit of PC_ON and Power­Status is symbolical):
Connection of the Battery Pack and UPS Output only in combination with integrated UPS (order option).
Installation Instructions
18 C33xx
Connecting devices
Warning
The power supply plug must be withdrawn! Please read the documentation for the external devices prior to connecting
them. During thunderstorms, plug connector must neither be inserted nor
removed. When disconnecting a plug connector, always handle it at the plug. Do not
pull the cable!
Connecting cables
The connections are located at the side of the Industrial PC and at the rear (power supply connection), and are documented in the section where the product is described.
When connecting the cables to the Industrial PC, proceed according to the following sequence:
Switch off all the devices that are to be connected.
Disconnect all the devices that are to be connected from the power
supply.
Connect all the cables between the Industrial PC and to the
devices that are to be connected.
Connect all data transfer cables (if present) to the appropriate
plug-in receptacles of the data/telecommunication networks.
Reconnect all devices to the power supply.
Check voltage rating and connect
With compact 100-240 VAC 50/60 Hz power supply:
1. Check that the mains voltage is correct.
2. Insert the power supply cable that you have assembled (see the
section on Fitting the Power Supply Cable) into the Industrial PC's power supply socket. Then connect it to a power socket with a grounded earth connection.
When fitted with the (optional) 24 VDC power supply unit:
1. Check that the external power supply is providing the correct
voltage.
2. Insert the power supply cable that you have assembled (see the
section on Fitting the Power Supply Cable) into the Industrial PC's power supply socket. Then connect it to your external 24 V power supply.
Warning
If a 24 V UPS is installed, the correct type of rechargeable battery must be used.
Operating Instructions
C33xx 19
Operating Instructions
Please also refer to chapter Appropriate Use.
Switching the Industrial PC on and off
Switch on
The Industrial PC does not have its own mains switch. The Industrial PC will start when the equipment is switched on, or when it is connected to the power supply.
Shutting down and switching off
When the plant is switched off, or when it is disconnected from its power supply, the Industrial PC will be switched off.
Control software such as is typically used on Industrial PCs permits various users to be given different rights. A user who may not close software may also not switch the Industrial PC off, since data can be lost from the hard disk by switching off while software is running.
Warning
First shut down, then switch off the PC!
If the Industrial PC is switched off as the software is writing a file to the hard disk, the file will be destroyed. Control software typically writes something to the hard disk every few seconds, so that the probability of causing damage by switching off while the software is running is very high.
Warning
When you have shut down the Industrial PC, you have to switch off power supply for at least 10 seconds before rebooting the system. After resetting power supply the PC will start booting automatically.
Reset-key
A Reset button (1) for rebooting the system is provided under the front flap below the floppy disk drive.
LEDs
Three LEDs are located next to the Reset button (2): The red LED signalises hard disk activity, the green LED signalises the
presence of the voltage supply, while the yellow LED indicates Turbo operation.
First switching on and driver installation
When you switch on the Industrial PC for the first time, the pre-installed operating system (optional) will be started. In this case, all the required drivers for any additional, optional hardware components ordered with the PC will already have been installed.
If the PC was ordered without operating system, you have to install the operating system and the driver software for any auxiliary hardware yourself. Please follow the instructions in the documentation for the operating system and the additional devices.
1
2
Operating Instructions
20 C33xx
Operating the Industrial-PC
Type-dependent number of keys
Depending on the precise type, the Industrial PC can have fewer keys than those described here.
Description of the keys
Operation
The cursor is the blinking character that marks the point at which the next character entered will be displayed. The cursor is also known as the insertion point. The cursor keys each move the cursor one place in the associated direction.
Home
End
The Home key moves the cursor to the beginning of the line, while the End key moves it to the end of the line.
Pg Up
Pg Dn
The Pg Up key scrolls one page back, the Pg Dn key scrolls one page forward.
The Tab key takes the cursor to the next input field, while Shift and Tab moves to the previous input field.
L R
The mouse cursor can be moved over the screen with the aid of the touch screen or of the touch pad (optional). The keys correspond to the left and right hand keys of a Microsoft mouse.
Del
The Del key deletes the character to the right of the cursor.
Ins
The Ins key causes characters to the right of the cursor to be overwritten. The overwrite mode is cancelled by pressing the key again.
Print
Print-Screen prints a hard copy of a text screen on the printer.
Pause
The Pause key stops the computer until another key is pressed (only under MS-DOS).
Your input is confirmed with the Enter key. Backspace deletes the character to the left of the cursor.
Shift
If the Shift key is pressed at the same time as another key, then instead of the numbers you obtain the character printed above the number, and you obtain upper case letters instead of lower case letters.
Caps Lock
Pressing the Caps Lock key once activates and locks the Shift key. Pressing the Shift key cancels this function.
Ctrl
Alt
Rather like the effect of the Shift key, Ctrl and Alt also change the meaning of another key that is pressed at the same time.
Pressing this key opens the property sheet of the active (or marked) object. (Windows 95, 98, ME, NT, 2000, XP).
Pressing this key opens the property sheet of the active (or marked) object.
Operating Instructions
C33xx 21
The Esc key has the effect of closing dialog windows and of interrupting some of the computer’s working operations.
Q
W
...
1!2
@
All other keys bring the character printed on them onto the display at the position of the cursor.
Function keys
F1 F2 F3 F4
F5 F6 F7 F8
F9 F10 F11 F12
The meaning of the function keys, F1 to F10, is determined by the software and is displayed at the bottom edge of the display.
Special keys
The function of the special keys left beside the display is also determined by the software. The function is displayed at the top edge of the display or by the marked module strips.
The special keys each have an orange LED controlled by the software.
Operating Instructions
22 C33xx
Maintenance
Please also refer to chapter Appropriate Use.
Cleaning the Industrial PC
Danger
Switch off the Industrial PC and all connected devices, and disconnect the Industrial PC from the power supply.
The Industrial PC can be cleaned with a soft, damp cloth. Do not use any aggressive cleaning materials, thinners, scouring material or hard objects that could cause scratches.
Replacing the battery on the motherboard
A used battery on the motherboard has to be replaced.
Danger
Danger of Explosion!
Replace battery only with the identical type or an alternative type recommended by the manufacturer. Notice correct polarity!
Danger
Handling of Lithium Batteries
Lithium Batteries should not be recharged, exposed to fire, opened and they should be protected against sunlight and moisture.
The used battery must be disposed of in accordance with national electronics scrap regulations.
Servicing
The Industrial PC requires no maintenance.
Shutting down
Disposal
Dismantling the Industrial PC
Observe national electronics scrap regulations
The device must be fully dismantled in order to dispose of it. The housing can be sent for metal recycling.
Electronic parts such as disk drives and circuit boards must be disposed of in accordance with national electronics scrap regulations.
Troubleshooting
C33xx 23
Troubleshooting
Please also refer to chapter Appropriate Use.
i
Note
Pixel errors in the TFT display are production-caused and represent no complaint-reason!
Fault correction
Fault
Cause
Procedure
Nothing happens after the Industrial PC has been switched on
No power supply to the Industrial PC.
Other cause.
Check power supply cable.
Call Beckhoff Service.
The Industrial PC does not boot fully
Floppy disk or CD in the drive.
Setup settings are incorrect.
Other cause.
Remove floppy disk or CD and press any key.
Check the setup settings.
Call Beckhoff Service.
Computer boots, software starts, but control does not operate correctly
Cause of the fault is either in the software or in parts of the plant outside the Industrial PC.
Call the manufacturer of the machine or the software.
Floppy disk or CD access error
Faulty disk or CD.
Faulty disk drive.
Check disk or CD in another drive.
Call Beckhoff Service.
The Industrial PC functions only partially or only part of the time, e.g. no or dark picture, but disk drive responds when switching on
Defective components in the Industrial PC.
Call Beckhoff Service.
Troubleshooting
24 C33xx
Beckhoff Support and Service
Beckhoff and their partners around the world offer comprehensive support and service, guaranteeing fast and competent assistance with all questions related to Beckhoff products and system solutions.
Beckhoff branches and partner companies
Please contact your Beckhoff branch office or partner company for local
support and service on Beckhoff products!
The contact addresses for your country can be found in the list of Beckhoff branches and partner companies: www.beckhoff.com
You will also find further documentation for Beckhoff components there.
Beckhoff company headquarters
Beckhoff Automation GmbH & Co.KG Huelshorstweg 20 33415 Verl Germany
Phone:
+49(0)5246/963-0
Fax:
+49(0)5246/963-198
e-mail:
info@beckhoff.com
Web:
http://www.beckhoff.de/
Beckhoff Support
Beckhoff offers you comprehensive technical assistance, helping you not only with the application of individual Beckhoff products, but also with wide­ranging services:
worldwide support
design, programming and commissioning of complex automation
systems
training program for Beckhoff system components
Hotline:
+49(0)5246/963-157
Fax:
+49(0)5246/963-9157
e-mail:
support@beckhoff.com
Beckhoff Service
The Beckhoff service center supports you in all matters of after-sales service:
on-site service
repair service
spare parts service
hotline service
Hotline:
+49(0)5246/963-460
Fax:
+49(0)5246/963-479
e-mail:
mailto:service@beckhoff.com
Quote the project number
If servicing is required, please quote the project number of your product.
Assembly dimensions
C33xx 25
Assembly dimensions
The following pages show diagrams of the Industrial PCs, with dimensions in mm. Warning
The assembly of the unit must take place with the orientation diagrammed here.
Industrial-PC C3320
front view
side view
plan view
cut out for installation
through­hole for M4 screws
screw mounting M3x10
screw mounting M3x10
Assembly dimensions
26 C33xx
Warning
The assembly of the unit must take place with the orientation diagrammed here.
Industrial-PC C3330
front view
side view
plan view
cut out for installation
side view with excerpt-frame for front assembly
through­hole for M4 screws
screw mounting M3x10
screw mounting M3x10
plan view with excerpt-frame for front assembly
Assembly dimensions
C33xx 27
Warning
The assembly of the unit must take place with the orientation diagrammed here.
Industrial-PC C3340
front view
side view
plan view
cut out for installation
side view with excerpt-frame for front assembly
through­hole for M4 screws
screw mounting M3x10
screw mounting M3x10
plan view with excerpt-frame for front assembly
Assembly dimensions
28 C33xx
Warning
The assembly of the unit must take place with the orientation diagrammed here.
Industrial-PC C3350
front view
side view
plan view
cut out for installation
side view with excerpt-frame for front assembly
screw mounting M3x10
through­hole for M4 screws
screw mounting M3x10
plan view with excerpt-frame for front assembly
Appendix
C33xx 29
Appendix
Technical data
Industrial-PC C3320
Dimensions (W x H x D): 482.7 x 355 x 282 mm Weight: 18 kg (basic configuration)
Industrial-PC C3330
Dimensions (W x H x D): 482.7 x 400 x 282 mm Weight: 18,5 kg (basic configuration)
Industrial-PC C3340
Dimensions (W x H x D): 482.7 x 355 x 282 mm Weight: 18,5 kg (basic configuration)
Industrial-PC C3350
Dimensions (W x H x D): 482.7 x 444 x 282 mm Weight: 19 kg (basic configuration)
Do not use the PC in areas of explosive hazard
The Industrial PC may not be used in areas of explosive hazard.
The following conditions must be observed during operation:
Environmental conditions
Ambient temperature: 0 to 55°C Atmospheric humidity: Maximum 95%, non-condensing
Shock resistance
Sinusoidal vibration: (EN 60068-2-6) 10 to 58 Hz: 0.035 mm
58 to 500 Hz: 0.5 G (~ 5 m/ s2) During reading of CD-ROM: 10 to 58 Hz: 0.019 mm 58 to 500 Hz: 0.25 G (~ 2.5 m/ s2)
Impact: (EN 60068-2-27) 5 G (~ 50 m/ s²), duration: 30 ms During reading of CD-ROM: 5 G (~ 50 m/ s²), duration: 11 ms
Protection class
Protection class: IP 65 (front side), IP20 (back side)
Power supply 100-240 VAC power pack
Supply voltage: 100-240 V 50-60 Hz Power consumption: 100 W for the basic version
Power supply 24 VDC power pack (optional)
Supply voltage: 22 – 30 VDC Power consumption: 100 W for the basic version
Electromagnetic Compatibility (EMC)
Interference resistance: according to EN 61000-6-2 Emitted resistance: according to EN 61000-6-4
Transport and storage
The same values for atmospheric humidity and shock resistance are to be observed during transport and storage as in operation. The shock resistance during transport can be improved by means of suitably packing the Industrial PC. The ambient temperature during storage and transport must be between -20°C and +65°C.
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Note
Pixel errors in the TFT display are production-caused and represent no complaint-reason!
Approvals
FCC: Federal Communications Commission Radio Frequency Interference Statement
FCC Approval for USA
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC: Canadian Notice
FCC Approval for Canada
This equipment does not exceed the Class A limits for radiated emissions as described in the Radio Interference Regulations of the Canadian Department of Communications.
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