ATL IP-3072 User Manual
IP3072 Smart Office IP Desk Phone
Administrators’ Guide
Copy right © 20 12, All Rights Reserved.
Ver: R01 D/C: 101-1030
MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ators' Guide
FCC Statement
This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions in this guide, may cause interference to radio
communications. This equipment as been tested and found to comply with the limits for a Class B
computing device pursuant to Subpart J of Part 15 of FCC rules, which are designed to provide
reasonable protection against radio interference when operated in a commercial environment.
Operation of this equipment in a residential area is likely to cause interference, in which case the
user, at is own expense, will be required to take whatever measures are necessary to correct the
interface.
CE Declaration of Conformity
This equipment complies with the requirements relating to electromagnetic compatibility, EN55022
class B for ITE and EN 50082-1. This meets the essential protection requirements of the European
Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to
electromagnetic compatibility.
Environment
The phone you have purc has ed, as well as any used batteries must not be dis posed of with
household waste. You should return these to your distributor if they are to replaced or dispose of
them in an approved recycling center.
Trademarks
Windows 98/2000/XT/NT™ and Internet Explorer™ are registered trademarks of Microsoft
Corporation. All other company, brand and product names, like Metaswitch™, Broadsoft™,
Freeswitch™ and Asterisk™ are registered trademarks of their respective owners.
WARNING! ▼
1. Read these installation instructions carefully before connecting the IP phone to its power.
2. To reduce the risk of electric shock, do not remove the cover from the IP phone or attempt to
dismantle it. Opening or removing covers may expose you to dangerous voltage levels.
Equally, incorrect reassembly could cause electric shock on re-use of the appliance.
3. Do not expose the IP Phone to Fire, direct sunlight or excessive heat.
4. Do not expose the IP Phone to rain or moisture and do not allow it to come into contact with
water.
5. Do not install the IP phone in an environment likely to present a THREAT OF IMPACT.
6. You may clean the IP phone using a fine damp cloth. Never use solvents (such as
trichloroethylene or acetone), which may damage the phone’s plastic surface and LCD screen.
Never spray the phone with any cleaning product whatsoever.
7. Take care not to scratch the LCD screen.
8. The IP phone is designed to work in temperatures from 5
9. The IP phone must be installed at least 1 meter from radio frequency equipment, such as TVs,
radios, hi-fi or video equipment (which radiate electromagnetic fields).
10. Do not connect the LAN/PC port to any network other than an Ethernet network.
11. Do not attempt to upgrade your IP phone in an unstable power environment. This could cause
unexpected issues.
12. Do not work on the system or connect or disconnect cables during lightning storms.
13. Children don't recognize the risks of electrical appliances. Therefore use or keep the phone
only under supervision of adults or out of the reach from children.
14. No repair can be performed by the end user, if you experience trouble with this equipment, for
repair or warranty information, please contact your supplier.
!
o
C to 40oC.
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MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ator Guide
Table of Content
Introduction......................................................................................................7
About This Guide........................................................................................................7
Who Should Read This Guide? .................................................................................7
How This Guide is Organized....................................................................................7
Getting Help and Support ..........................................................................................9
Part 1: Getting Started ..................................................................................10
Chapter 1: Welcome to the MOCET IP3072 Smart Office IP Desk Phone
.........................................................................................................................11
Key Features of IP3072 IP Phone ............................................................................11
Chapter 2: IP3072 IP Phone Firmware Architecture ..................................13
Where IP3072 Phones Fit in Your Network.............................................................13
Understanding IP3072 Phone Firmware Architecture ...........................................14
What are the Resource Files? ..........................................................................15
Features Available on IP3072 Phones ....................................................................15
Basic User Features..........................................................................................15
Advanced Features ...........................................................................................17
Audio Features ..................................................................................................18
Security Features..............................................................................................18
Multimedia Features..........................................................................................19
IP Camera Related Features.............................................................................19
Part 2: Setting up Your System ...................................................................20
Chapter 3: Setting up Your Phone Network ...............................................21
Establishing Link Connectivity................................................................................21
Wired Connection..............................................................................................21
Wireless Connection.........................................................................................22
Security and Quality of Service Settings................................................................22
VLANs.................................................................................................................22
802.1X Authentication.......................................................................................22
QoS with DSCP..................................................................................................22
IPSec...................................................................................................................22
IP Communication Settings .....................................................................................23
Provisioning Server Discovery................................................................................23
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MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ators' Guide
Phone Network Menus .............................................................................................23
Network Settings Menu..................................................................................... 23
Network Connection Settings Menu................................................................24
VLAN Settings Menu.........................................................................................24
IPSec Settings Menu.........................................................................................25
QoS Items Menu ................................................................................................25
802.1x Parameters Menu...................................................................................26
Security and Certificates Setting Menu...........................................................26
Chapter 4: Setting up the Provisioning Server ..........................................28
Why Use a Provisioning Server?.............................................................................28
Preparation for Auto-Provisioning Service ............................................................28
Provisioning Files..............................................................................................28
Auto-Provisioning Service Settings.................................................................28
The Hierarchy of File System in Provisioning Server ....................................29
Provisioning Procedure ...........................................................................................30
Provisioning Work Flow....................................................................................30
Getting the APS Server Address...................................................................... 31
Firmware Upgrade.............................................................................................31
Getting the Configuration File..........................................................................32
APS Check Timing.............................................................................................32
Part 3: Configuring Your System ................................................................33
Chapter 5: Setting up Advanced Phone Features .....................................34
Assigning Multiple Line Keys Per Registration .....................................................34
Example Multiple Line Keys Configuration.....................................................34
Assigning Call Progress Tones...............................................................................36
Configuring Network Address Translation.............................................................36
Using Corporate LDAP Directory ............................................................................37
Configuring an E-mail Account ...............................................................................38
Configuring Busy Lamp Field..................................................................................38
Enabling Voicemail Integration ...............................................................................39
Example Voicemail Configuration....................................................................39
Using Instant Messages...........................................................................................39
Enabling Multiple Registrations ..............................................................................40
Setting up Backup Servers ......................................................................................40
Backup Servers Settings ..................................................................................40
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MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ator Guide
SIP Servers Registration Procedure................................................................41
Chapter 6: Setting up Phone Audio Features ............................................42
Acoustic Echo Cancellation and Voice Activity Detection ...................................42
Generating Dual Tone Multi-Frequency (DTMF) Tones .........................................42
Audio Codecs............................................................................................................43
Chapter 7: Setting up User and Phone Security Features........................44
Local User and Administrator Passwords..............................................................44
Web Configuration Interface.............................................................................44
Local Phone User Interface..............................................................................44
Locking the Phone....................................................................................................45
Chapter 8: Configuring XML Services Feature ..........................................46
Chapter 9: Configuring OCT Feature ..........................................................48
Typical OCT Application Examples.........................................................................48
Call Blocking......................................................................................................48
Do Not Disturb...................................................................................................48
Using OCT XML File to Configure OCT Feature.....................................................49
Adding More OCT Templates...................................................................................49
Part 4: System Maintenance Tasks .............................................................51
Chapter 10: Upgrading Your IP3072 Phones Firmware ............................52
Auto-Provision Upgrade with MOCET APS ............................................................52
Upgrade Using Web Browser on a Specified Computer .......................................53
Upgrade Using TFTP/FTP/HTTP Server ..................................................................53
Emergency Upgrade.................................................................................................54
Chapter 11: Miscellaneous Maintenance Tasks ........................................55
Real-Time Transport Protocol (RTP) Port Base .....................................................55
Session Timer ...........................................................................................................55
ENUM Suffix ..............................................................................................................56
Multi-Cast RTP ..........................................................................................................56
Configuration File Backup .......................................................................................57
Configuration File Updates......................................................................................57
Booting Wallpaper and Screen Saver Change.......................................................58
Line Parameters........................................................................................................60
CLIP/ CLIR..........................................................................................................60
SIP Transport.....................................................................................................61
Intercom Code ...................................................................................................61
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Hotline................................................................................................................61
Custom SIP Header...........................................................................................61
RTP Options..............................................................................................................61
Dial Plan ....................................................................................................................62
System Log ...............................................................................................................63
Reset to Default ........................................................................................................64
Part 5: Using IP Cameras .............................................................................65
Chapter 12: Using IP Cameras for Surveillance ........................................66
Chapter 13: Using IP Cameras for Door Phone .........................................69
Chapter 14: Using IP Cameras for Video Phone........................................71
Part 6: References.........................................................................................73
Chapter 15: IP3072 Firmware Menu System ..............................................74
Appendix A – Emergency Firmware Upgrade............................................76
Preparing Materials ..................................................................................................76
Software List......................................................................................................76
Hardware List..................................................................................................... 76
Software Environment Setup...................................................................................76
Installing the Console Cable Driver................................................................. 76
Installing the Telnet Client Software................................................................76
Hardware Environment Setup..................................................................................77
Connecting the Console Cable with PC/Notebook And the IP3072...............77
Connecting an Ethernet Cable with PC/Notebook and Switch Hub..............78
Connecting an Ethernet Cable with IP3072 P hone and Switch Hub.............78
Upgrading Boot Code through Console Port.........................................................78
Upgrading Phone Application Firmware through Console Port...........................80
Opening Telnet Client Window.........................................................................80
Opening TFTP Window .....................................................................................81
Turning on IP3072 Phone..................................................................................82
Changing the Boot Parameters........................................................................82
Upgrading the Phone Application Firmware...................................................83
Upgrading Firmware through MicroSD Card..........................................................83
Loading SD Files in MicroSD Card...................................................................83
Upgrading the Firmware ...................................................................................83
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MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ator Guide
Introduction
About This Guide
The IP3072 Smart Office IP Desk Phone Administrators’ Guide provides instructions for
installing, provisioning, and administering IP3072 phones. This guide will help you
understand the MOCET VoIP network and telephony components, and provides
descriptions of all available phone features.
Part 1: Getting Started of this guide gives you an overview of the IP3072 IP Phone.
Part 2: Setting up Your System provides you essential information on how to setup your
phone network and a provisioning server.
Part 3: Configuring Your System is devoted to descriptions of the phone features you can
configure on the phones, which include brief examples of feature configurations.
Part 4: System Maintenance Tasks provides you firmware upgrade methods as well as
phone maintenance tasks.
Part 5: Using IP Cameras provides you essential information on how to configure IP
cameras and IP3072 to perform Surveillance, Door Phone and Video Phone applications.
Part 6: References show IP3072 firmware menu structure.
This guide will help you perform the following tasks:
Install and configure your phone on a network server
Configure your phone’s features and functions
Configure your phone’s user settings
This guide describes a method for provisioning IP3072 phones. Although there are other
methods, the method described in this guide provides the most flexibility and
manageability, and is the recommended approach for enterprise installations.
Who Should Read This Guide?
System administrators and network engineers should read this guide to learn how properly
to set up IP3072 phones. This guide describes administration-level tasks and is not
intended for end users.
How This Guide is Organized
This guide is organized into six parts. Each part contains multiple chapters. The parts are
sequenced in the same way you would deploy IP3072 phones.
The parts contain the following chapters:
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MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ators' Guide
Part 1: Getting Started
Chapter 1, “Welcome to the MOCET IP3072 Smart Office IP Desk Phone”, introduces the
MOCET IP3072 Smart Office IP Desk Phone.
Chapter 2, “The IP3072 IP Phone Firmware Architecture”, shows you how IP3072 IP
Phones fit in your organization and details about IP3072 IP Phone firmware architecture.
Part 2: Setting up Your System
Chapter 3, “Setting up Your Phone Network”, describes how to set up your network.
Chapter 4, “Setting up the Provisioning Server”, provides basic and advanced instructions
on how to set up a provisioning server, deploy the IP3072 phones from the provisioning
server, and upgrade the phone’s firmware.
Part 3: Configuring Your System
Chapter 5, “Setting up Advanced Phone Features”, shows you how to configure and use
advanced phone features like corporate directory, voice mail, instant messaging and email.
Chapter 6, “Setting up Phone Audio Features”, provides information on configuring and
using audio features.
Chapter 7, “Setting up User and Phone Security Features”, describes how to configure and
use security features like locking the phone.
Chapter 8, “Configuring XML Services Feature”, provides information on configuring and
using XML services and file sending features.
Chapter 9, “Configuring OCT Feature”, shows you how to configure and use On-Condition
feature like “Do not disturb”; phone will reject the call from XXXX that matches the oncondition setting.
Part 4: System Maintenance Tasks
Chapter 10, “Upgrading Your IP3072 Phones Firmware”, give information about firmware
upgrade methods.
Chapter 11, “Miscellaneous Maintenance Tasks”, shows you how to maintain the IP3072
phones, that includes configuration file backup and updates, dial plan, system log and
reset to default.
Part 5: Using IP Cameras
Chapter 12, “Using IP Cameras for Surveillance”, describes how to configure IP cameras
and IP3072 to perform surveillance feature.
Chapter 13, “Using IP Cameras for Door Phone”, describes how to configure IP cameras
and IP3072 to perform door phone feature.
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MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ator Guide
Chapter 14, “Using IP Cameras for Video Phone”, describes how to configure IP cameras
and IP3072 to perform video phone feature.
Part 6: References
Chapter 15, “IP3072 Firmware Menu System”, shows the menu structure of the IP3072 IP
Phone firmware.
Getting Help and Support
If you are looking for help or technical support for your phones, the following types of
documents are available:
Quick User Guide, which describes how to assemble IP3072 phone and the basic
phone features
User Guide, which describes both basic and advanced phone features
Release Note, which describes the new and changed features and fixed problems in
the latest version of the firmware
XML Server Software Development Kit, which describes how to set up an XML server
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MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ators' Guide
Part 1: Getting Started
Part 1 gives you an overview of the MOCET IP3072 Smart Office IP Desk Phone and
consists of the following chapters:
Chapter 1: Welcome to the MOCET IP3072 Smart Office IP Desk Phone
Chapter 2: IP3072 IP Phone Firmware Architecture
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MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ator Guide
Chapter 1: Welcome to the MOCET IP3072
Smart Office IP Desk Phone
This chapter introduces the MOCET IP3072 Smart Office IP Desk Phone.
The IP3072 Smart Office IP Desk Phone is an easy-to-use but sophisticated desk phone
with many advanced features including support for secure calling with Trusted Layer
Security (TLS) and Secure Real-time Transfer Protocol (SRTP), a built-in IP Security
(IPSEC) Virtual Private Network (VPN) client. Furthermore, its audio system has been
improved not only for wide band HD(High Definition) voice call, but also with the super
wide band music play quality.
The IP3072 supports six lines and 24 call appearances to satisfy even the busiest users.
Utilizing a next generation resistive touch 4.3” LCD screen and capacitive sensitivity
control panel design, the touch-based user interface simplifies even the most complicated
calling features. The IP3072, it can be positioned with multiple tilt angles with a wall mount
option as well, has a built-in two port Gigabit Ethernet switch with Class 2/3 power over
Ethernet (PoE) support, and eight programable keys. The IP3072 supports local
programming through a web browser as well as local and remote auto configuration
through the MOCET auto-provisioning system and management protocols.
The IP3072 supports many supplementary features including call hold, transfer, forwarding,
3-way conferencing, MWI, CWI, music-on-hold (MOH), do not disturb (DND), and autoanswer and is compliant with industry-standard SIP protocols and many servers including
those based on Metaswitch™, Broadsoft™, Freeswitch™ and Asterisk™. Therefore, the
IP3072 can be deployed and used worldwide.
The IP3072 supports HD audio quality on both the handset, headset and speakerphones
along with support for wideband codecs including G.722. Connectivity options for the
IP3072 include, a dedicated external headset port, USB 1.1 type A port, Micro SD card slot,
and an Extended Dial Module (EDM) port. Up to two EDMs can be connected for a total of
56 programable buttons on the IP3072.
Key Features of IP3072 IP Phone
Features Description
4.3” color TFT touch screen (resistive)
LCD
Multiple line appearances
Multiple call appearances
Conference
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480 x 272 pixels
16.7M colors
Up to 6 line appearances
Up to 24 call appearances
Up to 3-party
MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ators' Guide
Hot keys
(Home, Menu, XML services, Back)
Navigation keys
(Up, Down, Left, Right and Enter)
Programmable keys
Audio quality
(Speaker, Handset Receiver)
Voice Codec
Audio Decoder
Yes (capacitive touch)
Yes (capacitive touch)
8 keys
Wide Band
G.711 (A-law/Mu-law)
G.722
G.726
LINPCM256
G.723.1 (Disabled by default, need license)
G.729A/AB (Disabled by default, need license)
MID
WAVE
AAC (Disabled by default, need license)
MP3 (Disabled by default, need license)
Video Decoder
Ethernet
Power Supply
AC adaptor
Tilt stand
Wall mount
Accessories
MPEG-4 (Disabled by default, need license)
10M/100M/1000M (2 ports, PC and LAN)
Built-in IEEE802.3af PoE port
Local Power (DC5V)
5V/ 2A
Yes (3 steps. 30°, 51° and 60°)
Yes (Optional)
Headset
IP-EDMX (up to 2pcs)
IPP-KB USB Mini Keyboard
WR211N Wi-Fi 11b/g/n Ethernet Bridge
IPC-111(W) IP Camera
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MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ator Guide
Chapter 2: IP3072 IP Phone Firmware
Architecture
This chapter provides an overview of the IP3072 Smart Office IP Desk Phone firmware big
picture, specifically an understanding of how the phone fits into the network configuration.
If you want to begin setting up your IP3072 phones, go to Chapter 3: Setting up Your
Phone Network.
The IP3072 phone supports the following deployment scenarios.
The Session Initiated Protocol (SIP) is the Internet Engineering Task Force (IETF)
standard for multimedia communications over IP. It is an ASCII-based, application-layer
control protocol (defined in RFC3261) that can be used to establish, maintain, and
terminate calls between two or more endpoints. Like other voice over IP (VoIP) protocols,
SIP is designed to address the functions of signaling and session management within a
packet telephony network. Signaling allows call information to be carried across network
boundaries. Session management provides the ability to control the attributes of an end-toend call.
For IP3072 phones to successfully operate as a SIP endpoint in your network, it will
require:
A working IP network
Routers configured for VoIP
VoIP gateways configured for SIP
An active, configured call server to receive and send SIP messages
The rest of this chapter consists of the following sections:
Where IP3072 Phones Fit in Your Network
Understanding IP3072 Phone Firmware Architecture
Features Available on Your IP3072 Phones
If you want to begin setting up your IP3072 phones on the network, go to Chapter 3:
Setting up Your Phone Network.
If you want to begin configuring the features available for your IP3072 phones, go to Part 3:
Configuring Your System.
Where IP3072 Phones Fit in Your Network
IP3072 phones connect physically through a Category 5 (Cat-5) cable to a standard office
twisted -pair (IEEE 802.3) 10/100/1000 megabits per second Ethernet LAN and PC ports,
and send and receive all data using the same packet-based technology.
There are many ways to set up a phone network using IP3072 phones. The figure below is
just one example of a netowork setup.
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MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ators' Guide
Understanding IP3072 Phone Firmware Architecture
IP3072 has two flash memories; one is for Main Board (BCM1104), and the other one is
for Codec Board (MP421). For the main board flash memory, it contains boot code, phone
application firmware and configuration files. For the codec board flash memory, it contains
GUI + Multimedia firmware and resources files.
Main Board flash memory:
Codec Board flash memory:
For the current each release of firmware, it has one combined image, and seperated
images and mandatory resource files.
“appsip_omega.bin” is a combined image. It includes phone application firmware, GUI
+ Multimedia firmware and resources files. It can be used to upgrade phone through
webpage.
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CCoonnffiigguurraattiioonn FFiilleess
BBoooott CCooddee
RReessoouurrccee FFiilleess
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MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ator Guide
“appsip.bin.gz” includes phone application firmware only.
“SD file” includes GUI + Multimedia firmware and resources files.
In general case, you will only need to use the combined image to upgrade phone firmware
through web page. But, when the phone fails to reboot, you will need to use emergency
upgrade process to upgrade the phone.
What are the Configuration Files?
The configuration files are valid XML files that you can modify using an XML editor.
You can configure IP3072 phones automatically through configuration files stored on a
central provisioning server. Or, you can manually configure a phone using the phone’s
menu system via the local user interface. If you want, you can use the Web Configuration
Interface, or use a combination of the automatic and manual methods.
We recommend that you configure phones automatically through a central provisioning
server. If a provionsing server is not available, you can use one of the manual methods to
update most phone settings.
What are the Resource Files?
Examples of resource files include:
Pictures showing on LCD display
Default music and video files
Font files
Features Available on IP3072 Phones
This section briefly outline the features available on IP3072 phones.
Basic User Features
Configuring Call Forwarding – Provides a flexible call forwarding feature to
forward calls to another destination.
Enabling Call Hold – Pauses activity on one call so that you can use the phone
for another task, such as making or receiving another call.
Configuring the Call Logs – Contains call information such as remote party
identification, time and date, and call duration in three separate lists, dialed calls,
missed calls, and incoming calls.
Configuring Call Park and Retrieve – Park an active call – puts it on hold to a
specific location, so it can be retrieved by any phone. This feature requires call
server support.
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MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ators' Guide
Understanding the Call Timer – Maintains a timer, in hours, minutes, and
seconds, for each call in progress.
Using Call Transfer – Transfer a call in progress to some other destination.
Enabling Call Waiting Alerts – Visually presents an incoming call on the screen
when you are in another call.
Called Party Identification – Displays and logs the identity of the party in an
outgoing call.
Enabling Conference Management – Add, hold, mute, and remove conference
participants, and obtain information about participants.
Configuring Calling Party Identification – Displays a caller’s identity, derived from
the network signaling, when an incoming call is presented – if the information is
provided by the call server.
Connected Party Identification – Displays and logs the identity of the party to
whom you are connected to (if the name is provided by the call server).
Configuring Direct Call Pick-Up – Enables you to pick up calls to another phone
by dialing the extension of the other phone. This requires special call server to
cowork with IP3072.
Applying Distinctive Ringing – Enables you to select a ring tone for contacts in
the contact directory.
Configuring Do Not Disturb – Temporarily stops all incoming calls.
Configuring the Handset and Speakerphone.
Creating Local and Centralized Conferences – Join calls to create local
conferences. The user can call into centralized conferences using conference
bridge numbers. This feature requires call server support.
Using the Local Contact Directory – The phone maintains a local private contact
directory that can be edited locally, and a local public contact directory that can
be downloaded from a dedicated web server.
Microphone MUTE – Mutes the phone’s microphone so other parties cannot
hear you.
Enabling Missed Call Notification – Displays the number of missed calls you
have since you last looked at the Missed Calls list.
Using the Speed Dial Feature – Enables you to place calls quickly from
dedicated keys as well as from a speed dial menu.
Setting the Time and Date Display – Time and date can be displayed in differnt
format.
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MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ator Guide
Using Voice Recorder – You can record audio on the phone.
Using Calendar – You can view and add appointments on the calendar even
during a call.
Using World Clock – You can check world wide main city time and add your
favorites in the bookmarks even during a call.
Using MemoPad – You can view and add memos even during a call.
Using Painting Board – You can make notes on pictures even during a call.
Using Alarm Clock – You can set up to 5 sets of alarm clock with reminder.
Advanced Features
Configuring Busy Lamp Field – This feature works only when the phone
registers to Broadsoft call server. You can monitor the hook status of remote
parties with the busy lamp field (BLF) LEDs and you can display your status on
an attendant phone.
Resetting to Factory Defaults – Enables users to reset the phone to the factory
default settings.
Using the Corporate Directory – You can configure the phone to access your
corporate directory if it has a standard LDAP interface.
Using Instant Messaging –This feature works only when the phone registers to
Asterisk call server. Supports the sending and receiving of instant text
messages.
Using Multiple Call Appearances – Supports multiple concurrent calls. You can
place any active call on hold to switch to another call.
Assigning Multiple Line Keys Per Registration – You can assign Multiple Line
Keys to a single registration.
Enabling Multiple Registrations – Supports multiple registrations per phone.
Configuring Network Address Interface Translation – Phones can work with
certain types of network address translation (NAT).
Quick Setup – Provides a simplified interface to enter provisioning server
parameters while your phone boots.
Configuring Voicemail – Configures to access a compatible voice mail server.
Enabling Local Voicemail (Answering Machine) – Allows you to save your
voicemails on the local phone instead of voice mail server.
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MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ators' Guide
Supporting POP3 and SMTP based E-mails – Configures to retrieve a POP3 or
SMTP e-mail server.
Using XML based browser – You can configure the phone to access information,
such as weather and news..., and other customized applications from the
specified XML server.
Audio Features
Acoustic Echo Cancellation – Employs advanced acoustic echo cancellation for
handsfree operation.
Audiable Ringer Location – Choose how to play out audio tones.
Audio Codecs – Enables access to a wide range of industry standard auido
codecs.
Volume Control – Choose the volume levels for the various audio outputs on the
phone.
Comfort Noise – Provides a consistent noise level to the remote user.
Customizing Audio Sound Effects – Enables you to customize sound effects
associated with incoming calls and other events.
DTMF Event RTP Payload – Conforms to RFC2833, which describes a standard
RTP-compatible technique for conveying DTMF dialing and other telephony
events over an RTP media stream.
Generating Dual Tone Mulit-Frequency (DTMF) Tones – Generates dual tone
multi-frequency (DTMF) tones in response to user dialing on the dial pad.
IEEE 802.1p/Q – The phone may tag all Ethernet packets it transmits with an
802.1Q VLAN header.
Voice Activity Detection – Conserves netowork bandwidth by detecting periods
of relative “silence” in the transmit data path and replacing that silence with
special packets that indicate silence is occuring.
Security Features
Digital Certificates – Supports digital certificates and associated private keys.
Local User and Administrator Passwords – Local settings menus are protected
with two privilege levels – user and administrator – each with its oqn password.
Locking the Phone – Prevent access to the phone menu and to key presses.
Secure Real-Time Transport Protocol – Encrypting audio streams to avoid
interception and eavesdropping.
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MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ator Guide
802.1X Authentication – Authenticate devices connecting to a loacl area network
(LAN).
Multimedia Features
Video Viewer – Allows you to view video films (video format limitation and
license required) on the phone.
Music Player – Allows you to listen music (audio format limitation and license
required) on the phone.
Photo Viewer – Allows you to view photos slide on the phone.
IP Camera Related Features
Surveillance – You can configure the phone to view video from IPC-111(W) IP
cameras (video format limitation and license required) on the phone.
Door Phone – You can configure the phone to perform door phone function. This
feature requires the phone to work with IPC-111(W) IP camera (video format
limitation and license required).
Video Phone – You can configure the phone to perform video phone function.
This feature requires both of phones to work with IPC-111(W) IP camera (video
format limitation and license required) respectively.
For instructions on how to set up each feature on IP3072 phone, see the feature sections
in Part 3: Configuring Your System.
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Part 2: Setting up Your System
Part 2 provides you with essential information on how to set up your phone network and a
provisioning server. You will find basic and advanced instructions on how to set up a
provisioning server, how to deploy IP3072 phones from the provisioning server, and how
to upgrade the firmware.
Part 2 consists of the following chapters:
Chapter 3: Setting up Your Phone Network
Chapter 4: Setting up the Provisioning Server
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Chapter 3: Setting up Your Phone
Network
This chapter shows you several automated and manual ways to configure IP3072 phones
to operate in a LAN.
Connecting your IP3072 phone to the LAN will initiate a startup sequence. Note that only
step 1 is required and automatic (expect for phones on a WLAN). Steps 2, 3, and 4 are
optional as all these settings can be manually configured on the phone. It is common to
complete step 3 using a DHCP server within the LAN. The phone uses the following
startup sequence:
1. The phone establishes network connectivity.
IP3072 phone will establish 10M/100M/1000M network link with an Ethernet switch
device. However, when IP3072 connects with a WR211N Wi-Fi bridge, it will
establish a Wi-Fi (802.11b/g/n) connection to a wireless access point. The phone
will not be able to make and receive calls until this link is established. If IP3072
phone can not establish a link to the LAN, an error message Input New IP Address
will display on the LCD. It means something wrong on the phone network
connection. You can manually set IP address by pressing OK to confirm, or press
Exit key to enter the phone main screen.
2. Apply appropriate security and Quality of Service (QoS) settings (optional). Assign
the phone to a VLAN and/or 802.1X authentication.
3. Establish DHCP negotiation with the network and IP address, network addressing
options, network gateway address, and time server.
4. Provisioning server discovery. (optional)
Once the provisioning server discovery is complete, the phone will initiate the provisioning
process, which is described in the Chapter 4: Setting up the Provisioning Server.
These steps are described in more detail in the following sections of this chapter:
Establishing Link Connectivity
Security and Quality of Service Settings
IP Communication Settings
Provisioning Server Discovery
Phone Network Menus
Establishing Link Connectivity
Wired Connection
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IP3072 phone supports the following Ethernet line rates: 10Mbps, 100Mbps and
1000Mbps. Ethernet line rates are automatically negotiated so that no special
configuration is required.
Wireless Connection
You must connect the IP3072 phone with a WR211N Wi-Fi bridge, and configure wireless
setting before they can establish a connection to a wireless network.
To install a WR211N Wi-Fi bridge and change the wireless settings that may need to be
set up to connect your device to the Wireless LAN(WLAN), please refer to the quick
installation guide of WR211N 1-port WiFi-11n Ethernet Bridge for IP Phone.
Security and Quality of Service Settings
You have the option of using several layer-2 and layer-3 mechanisms that increase
network security and minimize audio latency. This section describes each of the network
security and quality of service options.
VLANs
A Virtual LAN (VLAN) can be used to seperate and assign higher priority to a voice VLAN
as a way of minimizing latency. IP3072 supports Static method. The VLAN ID can be
manually set from the phone web or menu interface or from a configuration file. To change
this parameter, go to VLAN Settings Menu.
802.1X Authentication
802.1X authentication is a technology that originated for authenticating Wi-Fi clients. It has
also been adopted for authenticating PCs and other devices in LAN deployments. To
change this parameter, go to 802.1X Parameters Menu.
QoS with DSCP
Differentiated Services Code Point (DSCP) is a field in an IP packet that enables different
levels of service to be assigned to network traffic. This is achieved by marking each packet
on the network with a DSCP code and appropriating it to the corresponding level of service.
To change this parameter, go to QoS Items Menu.
IPSec
Internet Protocol security (IPSec) is a protocol suite for securing Internet Protocol (IP)
communications by authenticating and encrypting each IP packet of a communication
session. It can be used in protecting data flows between a pair of hosts (host-to-host),
between a pair of security gateways (network-to-network), or between a security gateway
and a host (network-to-host). IP3072 supports IPSec in a host-to-host transport mode, as
well as in a network tunnel mode. To change this parameter, go to IPSec Parameters
Menu.
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IP Communication Settings
When the phone has established network connectivity, it needs to acquire several IP
network settings to proceed with IP communication. These settings are typically obtained
automatically from a DHCP server.
You have the option to set the IP communication settings manually from the phone web or
menu interface.
Provisioning Server Discovery
By default, the IP3072 Auto-Provisioning is disabled. If you need to use IP3072 AutoProvisioning function, please go to Chapter 4: Setting up the Provisioning Server.
Phone Network Menus
You have the option of modifying the phone network configuration.
After your phone starts and enters standby mode. The Network Settings menu is
accessible from the phone’s main menu.
Select Menu > Page Down > Administrator Settings > Network Settings
To access the Administrator Settings menu, you will have to enter the administrator’s
password. For more information, see Local User and Administrator Passwords in Chapter
7: Setting up User and Phone Security Features.
Use the soft keys, the arrow keys, and the OK key to make changes.
Some advanced network configuration items, for example, QoS with DSCP,
802.1x Parameters, are only accessible through Web Configuration
Interface. So, if possible, using Web Configuration Interface to do Network
Settings and Security and Certificates Setting configuration is more
convenient.
Network Settings Menu
Name Description
Network Connection
Settings
See Network Connection Settings Menu.
SNTP Server Address
VLAN Settings
IPSec Settings
The Simple Network Time Protocol (SNTP) server is the phone
obtains the current time from.
See VLAN Settings Menu.
See IPSec Parameters Menu.
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Network Connection Settings Menu
Name Description
Two options: Static IP and DHCP. DHCP i s the default
setting. It is used to obtain the parameters of IP Address,
Connection Types
Subnet Mask, Default Gateway and DNS. If Static IP is
enabled, the phone will use the IPv4 parameters configured in
Network Connection Settings menu.
Two options: IPv4 and IPv6. IPv4 is the default setting. When
IP Mode
the phone is enabled Static IP, it will use the configured IPv4
address. If IPv6 is enabled as well as Static IP, the phone will
use the configured IPv6 address.
Network IPv4 Address
Network IPv6 Address
Network Mask
Network IPv4 Gateway
Address
Network IPv6 Gateway
Address
Primary DNS Address
Secondary DNS Address
When the phone is enabled Static IP and IPv4, it will use the
configured IPv4 address.
When the phone is enabled Static IP and IPv6, it will use the
configured IPv6 address.
When the phone is enabled Static IP, it will use the configured
subnet mask.
When the phone is enabled Static IP and IPv4, it will use the
configured IPv4 gateway address.
When the phone is enabled Static IP and IPv6, it will use the
configured IPv6 gateway address.
When the phone is enabled Static IP, it will use the configured
primary DNS address.
When the phone is enabled Static IP, and the configured
primary DNS address is unavailable, it will use the configured
secondary DNS address.
VLAN Settings Menu
Name Description
Two options: None and Static. The default is None.
VLAN Type
VLAN Priority
VLAN ID
If Static is enabled, the phone will use the configured Voice
VLAN ID and VLAN Priority in the TCP/IP stack, so that every
Ethernet frame sent to network will contains VLAN tag.
The phone’s 802.1Q VLAN priority. The default value is 0.
The phone’s 802.1Q VLAN identifier. The default value is 2. The
range is from 1 to 4096.
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IPSec Settings Menu
Name Description
The default is disabled. When enabled, the phone will use the
IPSec Enable
configured parameters in IPSec Settings to create virtual private
networks (VPN) for communications.
Two options: Tunnel and Transport. The default is tunnel mode.
IPSec Mode
In tunnel mode, you need to set the correct VPN Gateway, so
phone can setup VPN tunnel with this gateway, and
communicate with Remote Internal IP Selector directly and
VPN Gateway
secretly.
In transport mode, you can set “VPN Gateway and Remote
Internal IP Selector” as the same with remote phone’s IP
address.
Remote Internal IP
Selector
Note: The default IP address of VPN Gateway and Remote
Internal IP Selector is 192.168.0.1.
Preshared Key
IKE Encrypt Method
IKE Integrity Method
AH Integrity Method
ESP Encrypt Method
ESP Integrity Method
PFS Enable
Phase One Lifetime
Phase Two Lifetime
Phase Two Life Size
The default is thisisatest.
Three options: DES, 3DES, AES. The default is DES.
Two options: SHA, MD5. The default is SHA.
Two options: SHA, MD5. The default is SHA.
Three options: DES, 3DES, AES. The default is DES.
Two options: SHA, MD5. The default is SHA.
The default is enabled.
The default value is 28800.
The default value is 3600.
The default value is 20480.
QoS Items Menu
The QoS Items menu is accessible from Web Configuration Interface only.
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Name Description
DSCP for RTP
DSCP for SIP
Fourteen options: Best Effort, AF Class 1(Low Drop), AF Class
1(Medium Drop), AF Class 1(High Drop), AF Class 2(Low Drop),
AF Class 2(Medium Drop), AF Class 2(High Drop), AF Class
3(Low Drop), AF Class 3(Medium Drop), AF Class 3(High Drop),
AF Class 4(Low Drop), AF Class 4(Medium Drop), AF Class
4(High Drop), Expedited Forwarding. The default is Best Effort.
802.1x Parameters Menu
The 802.1x Parameters menu is accessible from Web Configuration Interface only.
Name Description
802.1x Type
802.1x User Name
802.1x Password
Three options: Off, MD5 and TLS. The default is Off.
The selected EAP typ e is used for authentication.
The user name is required for 802.1x authentication.
The password is required for 802.1x authentication.
Security and Certificates Setting Menu
The Security and Certificates items menu is accessible from Web Configuration Interface
only.
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