ATL IP-3072 User Manual

IP3072 Smart Office IP Desk Phone

Administrators’ Guide

Copy right © 20 12, All Rights Reserved.

Ver: R01 D/C: 101-1030

MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ators' Guide

FCC Statement

This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions in this guide, may cause interference to radio
communications. This equipment as been tested and found to comply with the limits for a Class B
computing device pursuant to Subpart J of Part 15 of FCC rules, which are designed to provide
reasonable protection against radio interference when operated in a commercial environment.
Operation of this equipment in a residential area is likely to cause interference, in which case the
user, at is own expense, will be required to take whatever measures are necessary to correct the
interface.

CE Declaration of Conformity

This equipment complies with the requirements relating to electromagnetic compatibility, EN55022
class B for ITE and EN 50082-1. This meets the essential protection requirements of the European
Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to
electromagnetic compatibility.

Environment

The phone you have purc has ed, as well as any used batteries must not be dis posed of with
household waste. You should return these to your distributor if they are to replaced or dispose of
them in an approved recycling center.

Trademarks

Windows 98/2000/XT/NT™ and Internet Explorer™ are registered trademarks of Microsoft
Corporation. All other company, brand and product names, like Metaswitch™, Broadsoft™,
Freeswitch™ and Asterisk™ are registered trademarks of their respective owners.

WARNING! ▼

1. Read these installation instructions carefully before connecting the IP phone to its power.

2. To reduce the risk of electric shock, do not remove the cover from the IP phone or attempt to
dismantle it. Opening or removing covers may expose you to dangerous voltage levels.
Equally, incorrect reassembly could cause electric shock on re-use of the appliance.

3. Do not expose the IP Phone to Fire, direct sunlight or excessive heat.

4. Do not expose the IP Phone to rain or moisture and do not allow it to come into contact with
water.

5. Do not install the IP phone in an environment likely to present a THREAT OF IMPACT.

6. You may clean the IP phone using a fine damp cloth. Never use solvents (such as
trichloroethylene or acetone), which may damage the phone’s plastic surface and LCD screen.
Never spray the phone with any cleaning product whatsoever.

7. Take care not to scratch the LCD screen.

8. The IP phone is designed to work in temperatures from 5

9. The IP phone must be installed at least 1 meter from radio frequency equipment, such as TVs,
radios, hi-fi or video equipment (which radiate electromagnetic fields).

10. Do not connect the LAN/PC port to any network other than an Ethernet network.

11. Do not attempt to upgrade your IP phone in an unstable power environment. This could cause
unexpected issues.

12. Do not work on the system or connect or disconnect cables during lightning storms.

13. Children don't recognize the risks of electrical appliances. Therefore use or keep the phone
only under supervision of adults or out of the reach from children.

14. No repair can be performed by the end user, if you experience trouble with this equipment, for
repair or warranty information, please contact your supplier.

!

o

C to 40oC.

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MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ator Guide

Table of Content

Introduction......................................................................................................7

About This Guide........................................................................................................7

Who Should Read This Guide? .................................................................................7

How This Guide is Organized....................................................................................7

Getting Help and Support ..........................................................................................9

Part 1: Getting Started ..................................................................................10

Chapter 1: Welcome to the MOCET IP3072 Smart Office IP Desk Phone

.........................................................................................................................11

Key Features of IP3072 IP Phone ............................................................................11

Chapter 2: IP3072 IP Phone Firmware Architecture ..................................13

Where IP3072 Phones Fit in Your Network.............................................................13

Understanding IP3072 Phone Firmware Architecture ...........................................14

What are the Resource Files? ..........................................................................15

Features Available on IP3072 Phones ....................................................................15

Basic User Features..........................................................................................15

Advanced Features ...........................................................................................17

Audio Features ..................................................................................................18

Security Features..............................................................................................18

Multimedia Features..........................................................................................19

IP Camera Related Features.............................................................................19

Part 2: Setting up Your System ...................................................................20

Chapter 3: Setting up Your Phone Network ...............................................21

Establishing Link Connectivity................................................................................21

Wired Connection..............................................................................................21

Wireless Connection.........................................................................................22

Security and Quality of Service Settings................................................................22

VLANs.................................................................................................................22

802.1X Authentication.......................................................................................22

QoS with DSCP..................................................................................................22

IPSec...................................................................................................................22

IP Communication Settings .....................................................................................23

Provisioning Server Discovery................................................................................23

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MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ators' Guide

Phone Network Menus .............................................................................................23

Network Settings Menu..................................................................................... 23

Network Connection Settings Menu................................................................24

VLAN Settings Menu.........................................................................................24

IPSec Settings Menu.........................................................................................25

QoS Items Menu ................................................................................................25

802.1x Parameters Menu...................................................................................26

Security and Certificates Setting Menu...........................................................26

Chapter 4: Setting up the Provisioning Server ..........................................28

Why Use a Provisioning Server?.............................................................................28

Preparation for Auto-Provisioning Service ............................................................28

Provisioning Files..............................................................................................28

Auto-Provisioning Service Settings.................................................................28

The Hierarchy of File System in Provisioning Server ....................................29

Provisioning Procedure ...........................................................................................30

Provisioning Work Flow....................................................................................30

Getting the APS Server Address...................................................................... 31

Firmware Upgrade.............................................................................................31

Getting the Configuration File..........................................................................32

APS Check Timing.............................................................................................32

Part 3: Configuring Your System ................................................................33

Chapter 5: Setting up Advanced Phone Features .....................................34

Assigning Multiple Line Keys Per Registration .....................................................34

Example Multiple Line Keys Configuration.....................................................34

Assigning Call Progress Tones...............................................................................36

Configuring Network Address Translation.............................................................36

Using Corporate LDAP Directory ............................................................................37

Configuring an E-mail Account ...............................................................................38

Configuring Busy Lamp Field..................................................................................38

Enabling Voicemail Integration ...............................................................................39

Example Voicemail Configuration....................................................................39

Using Instant Messages...........................................................................................39

Enabling Multiple Registrations ..............................................................................40

Setting up Backup Servers ......................................................................................40

Backup Servers Settings ..................................................................................40

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MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ator Guide

SIP Servers Registration Procedure................................................................41

Chapter 6: Setting up Phone Audio Features ............................................42

Acoustic Echo Cancellation and Voice Activity Detection ...................................42

Generating Dual Tone Multi-Frequency (DTMF) Tones .........................................42

Audio Codecs............................................................................................................43

Chapter 7: Setting up User and Phone Security Features........................44

Local User and Administrator Passwords..............................................................44

Web Configuration Interface.............................................................................44

Local Phone User Interface..............................................................................44

Locking the Phone....................................................................................................45

Chapter 8: Configuring XML Services Feature ..........................................46

Chapter 9: Configuring OCT Feature ..........................................................48

Typical OCT Application Examples.........................................................................48

Call Blocking......................................................................................................48

Do Not Disturb...................................................................................................48

Using OCT XML File to Configure OCT Feature.....................................................49

Adding More OCT Templates...................................................................................49

Part 4: System Maintenance Tasks .............................................................51

Chapter 10: Upgrading Your IP3072 Phones Firmware ............................52

Auto-Provision Upgrade with MOCET APS ............................................................52

Upgrade Using Web Browser on a Specified Computer .......................................53

Upgrade Using TFTP/FTP/HTTP Server ..................................................................53

Emergency Upgrade.................................................................................................54

Chapter 11: Miscellaneous Maintenance Tasks ........................................55

Real-Time Transport Protocol (RTP) Port Base .....................................................55

Session Timer ...........................................................................................................55

ENUM Suffix ..............................................................................................................56

Multi-Cast RTP ..........................................................................................................56

Configuration File Backup .......................................................................................57

Configuration File Updates......................................................................................57

Booting Wallpaper and Screen Saver Change.......................................................58

Line Parameters........................................................................................................60

CLIP/ CLIR..........................................................................................................60

SIP Transport.....................................................................................................61

Intercom Code ...................................................................................................61

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MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ators' Guide

Hotline................................................................................................................61

Custom SIP Header...........................................................................................61

RTP Options..............................................................................................................61

Dial Plan ....................................................................................................................62

System Log ...............................................................................................................63

Reset to Default ........................................................................................................64

Part 5: Using IP Cameras .............................................................................65

Chapter 12: Using IP Cameras for Surveillance ........................................66

Chapter 13: Using IP Cameras for Door Phone .........................................69

Chapter 14: Using IP Cameras for Video Phone........................................71

Part 6: References.........................................................................................73

Chapter 15: IP3072 Firmware Menu System ..............................................74

Appendix A – Emergency Firmware Upgrade............................................76

Preparing Materials ..................................................................................................76

Software List......................................................................................................76

Hardware List..................................................................................................... 76

Software Environment Setup...................................................................................76

Installing the Console Cable Driver................................................................. 76

Installing the Telnet Client Software................................................................76

Hardware Environment Setup..................................................................................77

Connecting the Console Cable with PC/Notebook And the IP3072...............77

Connecting an Ethernet Cable with PC/Notebook and Switch Hub..............78

Connecting an Ethernet Cable with IP3072 P hone and Switch Hub.............78

Upgrading Boot Code through Console Port.........................................................78

Upgrading Phone Application Firmware through Console Port...........................80

Opening Telnet Client Window.........................................................................80

Opening TFTP Window .....................................................................................81

Turning on IP3072 Phone..................................................................................82

Changing the Boot Parameters........................................................................82

Upgrading the Phone Application Firmware...................................................83

Upgrading Firmware through MicroSD Card..........................................................83

Loading SD Files in MicroSD Card...................................................................83

Upgrading the Firmware ...................................................................................83

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MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ator Guide

Introduction

About This Guide

The IP3072 Smart Office IP Desk Phone Administrators’ Guide provides instructions for
installing, provisioning, and administering IP3072 phones. This guide will help you
understand the MOCET VoIP network and telephony components, and provides
descriptions of all available phone features.

Part 1: Getting Started of this guide gives you an overview of the IP3072 IP Phone.
Part 2: Setting up Your System provides you essential information on how to setup your

phone network and a provisioning server.
Part 3: Configuring Your System is devoted to descriptions of the phone features you can

configure on the phones, which include brief examples of feature configurations.
Part 4: System Maintenance Tasks provides you firmware upgrade methods as well as

phone maintenance tasks.
Part 5: Using IP Cameras provides you essential information on how to configure IP

cameras and IP3072 to perform Surveillance, Door Phone and Video Phone applications.
Part 6: References show IP3072 firmware menu structure.
This guide will help you perform the following tasks:

 Install and configure your phone on a network server
 Configure your phone’s features and functions
 Configure your phone’s user settings

This guide describes a method for provisioning IP3072 phones. Although there are other
methods, the method described in this guide provides the most flexibility and
manageability, and is the recommended approach for enterprise installations.

Who Should Read This Guide?

System administrators and network engineers should read this guide to learn how properly
to set up IP3072 phones. This guide describes administration-level tasks and is not
intended for end users.

How This Guide is Organized

This guide is organized into six parts. Each part contains multiple chapters. The parts are
sequenced in the same way you would deploy IP3072 phones.

The parts contain the following chapters:

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MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ators' Guide

Part 1: Getting Started

Chapter 1, “Welcome to the MOCET IP3072 Smart Office IP Desk Phone”, introduces the
MOCET IP3072 Smart Office IP Desk Phone.

Chapter 2, “The IP3072 IP Phone Firmware Architecture”, shows you how IP3072 IP
Phones fit in your organization and details about IP3072 IP Phone firmware architecture.

Part 2: Setting up Your System

Chapter 3, “Setting up Your Phone Network”, describes how to set up your network.
Chapter 4, “Setting up the Provisioning Server”, provides basic and advanced instructions

on how to set up a provisioning server, deploy the IP3072 phones from the provisioning
server, and upgrade the phone’s firmware.

Part 3: Configuring Your System

Chapter 5, “Setting up Advanced Phone Features”, shows you how to configure and use
advanced phone features like corporate directory, voice mail, instant messaging and e­mail.

Chapter 6, “Setting up Phone Audio Features”, provides information on configuring and
using audio features.

Chapter 7, “Setting up User and Phone Security Features”, describes how to configure and
use security features like locking the phone.

Chapter 8, “Configuring XML Services Feature”, provides information on configuring and
using XML services and file sending features.

Chapter 9, “Configuring OCT Feature”, shows you how to configure and use On-Condition
feature like “Do not disturb”; phone will reject the call from XXXX that matches the on­condition setting.

Part 4: System Maintenance Tasks

Chapter 10, “Upgrading Your IP3072 Phones Firmware”, give information about firmware
upgrade methods.

Chapter 11, “Miscellaneous Maintenance Tasks”, shows you how to maintain the IP3072
phones, that includes configuration file backup and updates, dial plan, system log and
reset to default.

Part 5: Using IP Cameras

Chapter 12, “Using IP Cameras for Surveillance”, describes how to configure IP cameras
and IP3072 to perform surveillance feature.

Chapter 13, “Using IP Cameras for Door Phone”, describes how to configure IP cameras
and IP3072 to perform door phone feature.

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MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ator Guide

Chapter 14, “Using IP Cameras for Video Phone”, describes how to configure IP cameras
and IP3072 to perform video phone feature.

Part 6: References

Chapter 15, “IP3072 Firmware Menu System”, shows the menu structure of the IP3072 IP
Phone firmware.

Getting Help and Support

If you are looking for help or technical support for your phones, the following types of
documents are available:

 Quick User Guide, which describes how to assemble IP3072 phone and the basic

phone features

 User Guide, which describes both basic and advanced phone features
 Release Note, which describes the new and changed features and fixed problems in

the latest version of the firmware

 XML Server Software Development Kit, which describes how to set up an XML server

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MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ators' Guide

Part 1: Getting Started

Part 1 gives you an overview of the MOCET IP3072 Smart Office IP Desk Phone and
consists of the following chapters:

Chapter 1: Welcome to the MOCET IP3072 Smart Office IP Desk Phone
Chapter 2: IP3072 IP Phone Firmware Architecture

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MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ator Guide

Chapter 1: Welcome to the MOCET IP3072
Smart Office IP Desk Phone

This chapter introduces the MOCET IP3072 Smart Office IP Desk Phone.
The IP3072 Smart Office IP Desk Phone is an easy-to-use but sophisticated desk phone

with many advanced features including support for secure calling with Trusted Layer
Security (TLS) and Secure Real-time Transfer Protocol (SRTP), a built-in IP Security
(IPSEC) Virtual Private Network (VPN) client. Furthermore, its audio system has been
improved not only for wide band HD(High Definition) voice call, but also with the super
wide band music play quality.

The IP3072 supports six lines and 24 call appearances to satisfy even the busiest users.
Utilizing a next generation resistive touch 4.3” LCD screen and capacitive sensitivity
control panel design, the touch-based user interface simplifies even the most complicated
calling features. The IP3072, it can be positioned with multiple tilt angles with a wall mount
option as well, has a built-in two port Gigabit Ethernet switch with Class 2/3 power over
Ethernet (PoE) support, and eight programable keys. The IP3072 supports local
programming through a web browser as well as local and remote auto configuration
through the MOCET auto-provisioning system and management protocols.

The IP3072 supports many supplementary features including call hold, transfer, forwarding,
3-way conferencing, MWI, CWI, music-on-hold (MOH), do not disturb (DND), and auto­answer and is compliant with industry-standard SIP protocols and many servers including
those based on Metaswitch™, Broadsoft™, Freeswitch™ and Asterisk™. Therefore, the
IP3072 can be deployed and used worldwide.

The IP3072 supports HD audio quality on both the handset, headset and speakerphones
along with support for wideband codecs including G.722. Connectivity options for the
IP3072 include, a dedicated external headset port, USB 1.1 type A port, Micro SD card slot,
and an Extended Dial Module (EDM) port. Up to two EDMs can be connected for a total of
56 programable buttons on the IP3072.

Key Features of IP3072 IP Phone

Features Description

4.3” color TFT touch screen (resistive)

LCD

Multiple line appearances

Multiple call appearances

Conference

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480 x 272 pixels

16.7M colors

Up to 6 line appearances

Up to 24 call appearances

Up to 3-party

MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ators' Guide

Hot keys
(Home, Menu, XML services, Back)

Navigation keys
(Up, Down, Left, Right and Enter)

Programmable keys

Audio quality
(Speaker, Handset Receiver)

Voice Codec

Audio Decoder

Yes (capacitive touch)

Yes (capacitive touch)

8 keys

Wide Band

G.711 (A-law/Mu-law)

G.722
G.726

LINPCM256

G.723.1 (Disabled by default, need license)

G.729A/AB (Disabled by default, need license)

MID

WAVE
AAC (Disabled by default, need license)
MP3 (Disabled by default, need license)

Video Decoder

Ethernet

Power Supply

AC adaptor

Tilt stand

Wall mount

Accessories

MPEG-4 (Disabled by default, need license)

10M/100M/1000M (2 ports, PC and LAN)

Built-in IEEE802.3af PoE port

Local Power (DC5V)

5V/ 2A

Yes (3 steps. 30°, 51° and 60°)

Yes (Optional)

Headset

IP-EDMX (up to 2pcs)

IPP-KB USB Mini Keyboard

WR211N Wi-Fi 11b/g/n Ethernet Bridge

IPC-111(W) IP Camera

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MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ator Guide

Chapter 2: IP3072 IP Phone Firmware
Architecture

This chapter provides an overview of the IP3072 Smart Office IP Desk Phone firmware big
picture, specifically an understanding of how the phone fits into the network configuration.
If you want to begin setting up your IP3072 phones, go to Chapter 3: Setting up Your
Phone Network.

The IP3072 phone supports the following deployment scenarios.
The Session Initiated Protocol (SIP) is the Internet Engineering Task Force (IETF)

standard for multimedia communications over IP. It is an ASCII-based, application-layer
control protocol (defined in RFC3261) that can be used to establish, maintain, and
terminate calls between two or more endpoints. Like other voice over IP (VoIP) protocols,
SIP is designed to address the functions of signaling and session management within a
packet telephony network. Signaling allows call information to be carried across network
boundaries. Session management provides the ability to control the attributes of an end-to­end call.

For IP3072 phones to successfully operate as a SIP endpoint in your network, it will
require:

 A working IP network
 Routers configured for VoIP
 VoIP gateways configured for SIP
 An active, configured call server to receive and send SIP messages

The rest of this chapter consists of the following sections:

 Where IP3072 Phones Fit in Your Network
 Understanding IP3072 Phone Firmware Architecture
 Features Available on Your IP3072 Phones

If you want to begin setting up your IP3072 phones on the network, go to Chapter 3:
Setting up Your Phone Network.

If you want to begin configuring the features available for your IP3072 phones, go to Part 3:
Configuring Your System.

Where IP3072 Phones Fit in Your Network

IP3072 phones connect physically through a Category 5 (Cat-5) cable to a standard office
twisted -pair (IEEE 802.3) 10/100/1000 megabits per second Ethernet LAN and PC ports,
and send and receive all data using the same packet-based technology.

There are many ways to set up a phone network using IP3072 phones. The figure below is
just one example of a netowork setup.

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MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ators' Guide

Understanding IP3072 Phone Firmware Architecture

IP3072 has two flash memories; one is for Main Board (BCM1104), and the other one is
for Codec Board (MP421). For the main board flash memory, it contains boot code, phone
application firmware and configuration files. For the codec board flash memory, it contains
GUI + Multimedia firmware and resources files.

Main Board flash memory:

Codec Board flash memory:

For the current each release of firmware, it has one combined image, and seperated
images and mandatory resource files.

 “appsip_omega.bin” is a combined image. It includes phone application firmware, GUI

+ Multimedia firmware and resources files. It can be used to upgrade phone through
webpage.

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CCoonnffiigguurraattiioonn FFiilleess

BBoooott CCooddee

RReessoouurrccee FFiilleess

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MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ator Guide

 “appsip.bin.gz” includes phone application firmware only.
 “SD file” includes GUI + Multimedia firmware and resources files.

In general case, you will only need to use the combined image to upgrade phone firmware
through web page. But, when the phone fails to reboot, you will need to use emergency
upgrade process to upgrade the phone.

What are the Configuration Files?

The configuration files are valid XML files that you can modify using an XML editor.
You can configure IP3072 phones automatically through configuration files stored on a

central provisioning server. Or, you can manually configure a phone using the phone’s
menu system via the local user interface. If you want, you can use the Web Configuration
Interface, or use a combination of the automatic and manual methods.

We recommend that you configure phones automatically through a central provisioning
server. If a provionsing server is not available, you can use one of the manual methods to
update most phone settings.

What are the Resource Files?

Examples of resource files include:

 Pictures showing on LCD display
 Default music and video files
 Font files

Features Available on IP3072 Phones

This section briefly outline the features available on IP3072 phones.

Basic User Features

 Configuring Call Forwarding – Provides a flexible call forwarding feature to

forward calls to another destination.

 Enabling Call Hold – Pauses activity on one call so that you can use the phone

for another task, such as making or receiving another call.

 Configuring the Call Logs – Contains call information such as remote party

identification, time and date, and call duration in three separate lists, dialed calls,
missed calls, and incoming calls.

 Configuring Call Park and Retrieve – Park an active call – puts it on hold to a

specific location, so it can be retrieved by any phone. This feature requires call
server support.

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MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ators' Guide

 Understanding the Call Timer – Maintains a timer, in hours, minutes, and

seconds, for each call in progress.

 Using Call Transfer – Transfer a call in progress to some other destination.
 Enabling Call Waiting Alerts – Visually presents an incoming call on the screen

when you are in another call.

 Called Party Identification – Displays and logs the identity of the party in an

outgoing call.

 Enabling Conference Management – Add, hold, mute, and remove conference

participants, and obtain information about participants.

 Configuring Calling Party Identification – Displays a caller’s identity, derived from

the network signaling, when an incoming call is presented – if the information is
provided by the call server.

 Connected Party Identification – Displays and logs the identity of the party to

whom you are connected to (if the name is provided by the call server).

 Configuring Direct Call Pick-Up – Enables you to pick up calls to another phone

by dialing the extension of the other phone. This requires special call server to
cowork with IP3072.

 Applying Distinctive Ringing – Enables you to select a ring tone for contacts in

the contact directory.

 Configuring Do Not Disturb – Temporarily stops all incoming calls.
 Configuring the Handset and Speakerphone.
 Creating Local and Centralized Conferences – Join calls to create local

conferences. The user can call into centralized conferences using conference
bridge numbers. This feature requires call server support.

 Using the Local Contact Directory – The phone maintains a local private contact

directory that can be edited locally, and a local public contact directory that can
be downloaded from a dedicated web server.

 Microphone MUTE – Mutes the phone’s microphone so other parties cannot

hear you.

 Enabling Missed Call Notification – Displays the number of missed calls you

have since you last looked at the Missed Calls list.

 Using the Speed Dial Feature – Enables you to place calls quickly from

dedicated keys as well as from a speed dial menu.

 Setting the Time and Date Display – Time and date can be displayed in differnt

format.

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MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ator Guide

 Using Voice Recorder – You can record audio on the phone.
 Using Calendar – You can view and add appointments on the calendar even

during a call.

 Using World Clock – You can check world wide main city time and add your

favorites in the bookmarks even during a call.

 Using MemoPad – You can view and add memos even during a call.
 Using Painting Board – You can make notes on pictures even during a call.
 Using Alarm Clock – You can set up to 5 sets of alarm clock with reminder.

Advanced Features

 Configuring Busy Lamp Field – This feature works only when the phone

registers to Broadsoft call server. You can monitor the hook status of remote
parties with the busy lamp field (BLF) LEDs and you can display your status on
an attendant phone.

 Resetting to Factory Defaults – Enables users to reset the phone to the factory

default settings.

 Using the Corporate Directory – You can configure the phone to access your

corporate directory if it has a standard LDAP interface.

 Using Instant Messaging –This feature works only when the phone registers to

Asterisk call server. Supports the sending and receiving of instant text
messages.

 Using Multiple Call Appearances – Supports multiple concurrent calls. You can

place any active call on hold to switch to another call.

 Assigning Multiple Line Keys Per Registration – You can assign Multiple Line

Keys to a single registration.

 Enabling Multiple Registrations – Supports multiple registrations per phone.
 Configuring Network Address Interface Translation – Phones can work with

certain types of network address translation (NAT).

 Quick Setup – Provides a simplified interface to enter provisioning server

parameters while your phone boots.

 Configuring Voicemail – Configures to access a compatible voice mail server.
 Enabling Local Voicemail (Answering Machine) – Allows you to save your

voicemails on the local phone instead of voice mail server.

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MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ators' Guide

 Supporting POP3 and SMTP based E-mails – Configures to retrieve a POP3 or

SMTP e-mail server.

 Using XML based browser – You can configure the phone to access information,

such as weather and news..., and other customized applications from the
specified XML server.

Audio Features

 Acoustic Echo Cancellation – Employs advanced acoustic echo cancellation for

handsfree operation.

 Audiable Ringer Location – Choose how to play out audio tones.
 Audio Codecs – Enables access to a wide range of industry standard auido

codecs.

 Volume Control – Choose the volume levels for the various audio outputs on the

phone.

 Comfort Noise – Provides a consistent noise level to the remote user.
 Customizing Audio Sound Effects – Enables you to customize sound effects

associated with incoming calls and other events.

 DTMF Event RTP Payload – Conforms to RFC2833, which describes a standard

RTP-compatible technique for conveying DTMF dialing and other telephony
events over an RTP media stream.

 Generating Dual Tone Mulit-Frequency (DTMF) Tones – Generates dual tone

multi-frequency (DTMF) tones in response to user dialing on the dial pad.

 IEEE 802.1p/Q – The phone may tag all Ethernet packets it transmits with an

802.1Q VLAN header.

 Voice Activity Detection – Conserves netowork bandwidth by detecting periods

of relative “silence” in the transmit data path and replacing that silence with
special packets that indicate silence is occuring.

Security Features

 Digital Certificates – Supports digital certificates and associated private keys.
 Local User and Administrator Passwords – Local settings menus are protected

with two privilege levels – user and administrator – each with its oqn password.

 Locking the Phone – Prevent access to the phone menu and to key presses.
 Secure Real-Time Transport Protocol – Encrypting audio streams to avoid

interception and eavesdropping.

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MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ator Guide

 802.1X Authentication – Authenticate devices connecting to a loacl area network

(LAN).

Multimedia Features

 Video Viewer – Allows you to view video films (video format limitation and

license required) on the phone.

 Music Player – Allows you to listen music (audio format limitation and license

required) on the phone.

 Photo Viewer – Allows you to view photos slide on the phone.

IP Camera Related Features

 Surveillance – You can configure the phone to view video from IPC-111(W) IP

cameras (video format limitation and license required) on the phone.

 Door Phone – You can configure the phone to perform door phone function. This

feature requires the phone to work with IPC-111(W) IP camera (video format
limitation and license required).

 Video Phone – You can configure the phone to perform video phone function.

This feature requires both of phones to work with IPC-111(W) IP camera (video
format limitation and license required) respectively.

For instructions on how to set up each feature on IP3072 phone, see the feature sections
in Part 3: Configuring Your System.

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Part 2: Setting up Your System

Part 2 provides you with essential information on how to set up your phone network and a
provisioning server. You will find basic and advanced instructions on how to set up a
provisioning server, how to deploy IP3072 phones from the provisioning server, and how
to upgrade the firmware.

Part 2 consists of the following chapters:

 Chapter 3: Setting up Your Phone Network
 Chapter 4: Setting up the Provisioning Server

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Chapter 3: Setting up Your Phone
Network

This chapter shows you several automated and manual ways to configure IP3072 phones
to operate in a LAN.

Connecting your IP3072 phone to the LAN will initiate a startup sequence. Note that only
step 1 is required and automatic (expect for phones on a WLAN). Steps 2, 3, and 4 are
optional as all these settings can be manually configured on the phone. It is common to
complete step 3 using a DHCP server within the LAN. The phone uses the following
startup sequence:

1. The phone establishes network connectivity.
IP3072 phone will establish 10M/100M/1000M network link with an Ethernet switch

device. However, when IP3072 connects with a WR211N Wi-Fi bridge, it will
establish a Wi-Fi (802.11b/g/n) connection to a wireless access point. The phone
will not be able to make and receive calls until this link is established. If IP3072
phone can not establish a link to the LAN, an error message Input New IP Address
will display on the LCD. It means something wrong on the phone network
connection. You can manually set IP address by pressing OK to confirm, or press
Exit key to enter the phone main screen.

2. Apply appropriate security and Quality of Service (QoS) settings (optional). Assign
the phone to a VLAN and/or 802.1X authentication.

3. Establish DHCP negotiation with the network and IP address, network addressing
options, network gateway address, and time server.

4. Provisioning server discovery. (optional)

Once the provisioning server discovery is complete, the phone will initiate the provisioning
process, which is described in the Chapter 4: Setting up the Provisioning Server.

These steps are described in more detail in the following sections of this chapter:

 Establishing Link Connectivity
 Security and Quality of Service Settings
 IP Communication Settings
 Provisioning Server Discovery
 Phone Network Menus

Establishing Link Connectivity

Wired Connection

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IP3072 phone supports the following Ethernet line rates: 10Mbps, 100Mbps and
1000Mbps. Ethernet line rates are automatically negotiated so that no special
configuration is required.

Wireless Connection

You must connect the IP3072 phone with a WR211N Wi-Fi bridge, and configure wireless
setting before they can establish a connection to a wireless network.

To install a WR211N Wi-Fi bridge and change the wireless settings that may need to be
set up to connect your device to the Wireless LAN(WLAN), please refer to the quick
installation guide of WR211N 1-port WiFi-11n Ethernet Bridge for IP Phone.

Security and Quality of Service Settings

You have the option of using several layer-2 and layer-3 mechanisms that increase
network security and minimize audio latency. This section describes each of the network
security and quality of service options.

VLANs

A Virtual LAN (VLAN) can be used to seperate and assign higher priority to a voice VLAN
as a way of minimizing latency. IP3072 supports Static method. The VLAN ID can be
manually set from the phone web or menu interface or from a configuration file. To change
this parameter, go to VLAN Settings Menu.

802.1X Authentication

802.1X authentication is a technology that originated for authenticating Wi-Fi clients. It has
also been adopted for authenticating PCs and other devices in LAN deployments. To
change this parameter, go to 802.1X Parameters Menu.

QoS with DSCP

Differentiated Services Code Point (DSCP) is a field in an IP packet that enables different
levels of service to be assigned to network traffic. This is achieved by marking each packet
on the network with a DSCP code and appropriating it to the corresponding level of service.
To change this parameter, go to QoS Items Menu.

IPSec

Internet Protocol security (IPSec) is a protocol suite for securing Internet Protocol (IP)
communications by authenticating and encrypting each IP packet of a communication
session. It can be used in protecting data flows between a pair of hosts (host-to-host),
between a pair of security gateways (network-to-network), or between a security gateway
and a host (network-to-host). IP3072 supports IPSec in a host-to-host transport mode, as
well as in a network tunnel mode. To change this parameter, go to IPSec Parameters
Menu.

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IP Communication Settings

When the phone has established network connectivity, it needs to acquire several IP
network settings to proceed with IP communication. These settings are typically obtained
automatically from a DHCP server.

You have the option to set the IP communication settings manually from the phone web or
menu interface.

Provisioning Server Discovery

By default, the IP3072 Auto-Provisioning is disabled. If you need to use IP3072 Auto­Provisioning function, please go to Chapter 4: Setting up the Provisioning Server.

Phone Network Menus

You have the option of modifying the phone network configuration.
After your phone starts and enters standby mode. The Network Settings menu is

accessible from the phone’s main menu.

Select Menu > Page Down > Administrator Settings > Network Settings

To access the Administrator Settings menu, you will have to enter the administrator’s
password. For more information, see Local User and Administrator Passwords in Chapter
7: Setting up User and Phone Security Features.

Use the soft keys, the arrow keys, and the OK key to make changes.

Some advanced network configuration items, for example, QoS with DSCP,

802.1x Parameters, are only accessible through Web Configuration
Interface. So, if possible, using Web Configuration Interface to do Network
Settings and Security and Certificates Setting configuration is more
convenient.

Network Settings Menu

Name Description

Network Connection
Settings

See Network Connection Settings Menu.

SNTP Server Address

VLAN Settings

IPSec Settings

The Simple Network Time Protocol (SNTP) server is the phone
obtains the current time from.

See VLAN Settings Menu.
See IPSec Parameters Menu.

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Network Connection Settings Menu

Name Description

Two options: Static IP and DHCP. DHCP i s the default
setting. It is used to obtain the parameters of IP Address,

Connection Types

Subnet Mask, Default Gateway and DNS. If Static IP is
enabled, the phone will use the IPv4 parameters configured in
Network Connection Settings menu.

Two options: IPv4 and IPv6. IPv4 is the default setting. When

IP Mode

the phone is enabled Static IP, it will use the configured IPv4
address. If IPv6 is enabled as well as Static IP, the phone will
use the configured IPv6 address.

Network IPv4 Address

Network IPv6 Address

Network Mask

Network IPv4 Gateway
Address

Network IPv6 Gateway
Address

Primary DNS Address

Secondary DNS Address

When the phone is enabled Static IP and IPv4, it will use the
configured IPv4 address.

When the phone is enabled Static IP and IPv6, it will use the
configured IPv6 address.

When the phone is enabled Static IP, it will use the configured
subnet mask.

When the phone is enabled Static IP and IPv4, it will use the
configured IPv4 gateway address.

When the phone is enabled Static IP and IPv6, it will use the
configured IPv6 gateway address.

When the phone is enabled Static IP, it will use the configured
primary DNS address.

When the phone is enabled Static IP, and the configured
primary DNS address is unavailable, it will use the configured
secondary DNS address.

VLAN Settings Menu

Name Description

Two options: None and Static. The default is None.

VLAN Type

VLAN Priority

VLAN ID

If Static is enabled, the phone will use the configured Voice
VLAN ID and VLAN Priority in the TCP/IP stack, so that every
Ethernet frame sent to network will contains VLAN tag.

The phone’s 802.1Q VLAN priority. The default value is 0.
The phone’s 802.1Q VLAN identifier. The default value is 2. The

range is from 1 to 4096.

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IPSec Settings Menu

Name Description

The default is disabled. When enabled, the phone will use the

IPSec Enable

configured parameters in IPSec Settings to create virtual private
networks (VPN) for communications.

Two options: Tunnel and Transport. The default is tunnel mode.

IPSec Mode

In tunnel mode, you need to set the correct VPN Gateway, so
phone can setup VPN tunnel with this gateway, and
communicate with Remote Internal IP Selector directly and

VPN Gateway

secretly.
In transport mode, you can set “VPN Gateway and Remote

Internal IP Selector” as the same with remote phone’s IP
address.

Remote Internal IP
Selector

Note: The default IP address of VPN Gateway and Remote
Internal IP Selector is 192.168.0.1.

Preshared Key

IKE Encrypt Method

IKE Integrity Method

AH Integrity Method

ESP Encrypt Method

ESP Integrity Method

PFS Enable

Phase One Lifetime

Phase Two Lifetime

Phase Two Life Size

The default is thisisatest.
Three options: DES, 3DES, AES. The default is DES.
Two options: SHA, MD5. The default is SHA.
Two options: SHA, MD5. The default is SHA.
Three options: DES, 3DES, AES. The default is DES.
Two options: SHA, MD5. The default is SHA.
The default is enabled.
The default value is 28800.
The default value is 3600.
The default value is 20480.

QoS Items Menu

The QoS Items menu is accessible from Web Configuration Interface only.

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Name Description

DSCP for RTP

DSCP for SIP

Fourteen options: Best Effort, AF Class 1(Low Drop), AF Class
1(Medium Drop), AF Class 1(High Drop), AF Class 2(Low Drop),
AF Class 2(Medium Drop), AF Class 2(High Drop), AF Class
3(Low Drop), AF Class 3(Medium Drop), AF Class 3(High Drop),
AF Class 4(Low Drop), AF Class 4(Medium Drop), AF Class
4(High Drop), Expedited Forwarding. The default is Best Effort.

802.1x Parameters Menu

The 802.1x Parameters menu is accessible from Web Configuration Interface only.

Name Description

802.1x Type

802.1x User Name

802.1x Password

Three options: Off, MD5 and TLS. The default is Off.
The selected EAP typ e is used for authentication.

The user name is required for 802.1x authentication.
The password is required for 802.1x authentication.

Security and Certificates Setting Menu

The Security and Certificates items menu is accessible from Web Configuration Interface
only.

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Name Description

HTTPs Certificate

HTTPs Key

HTTPs Server

SIPs Private Key

SIPs Root Certificate

SIPs Local Certificate

802.1x Private Key

Select desired HTTPs Certificate (.pem) and press Update
button to upgrade.

Select desired HTTPs Key (.pem) and press Update button
to upgrade.

Select desired HTTPs Server (.pem) and press Update
button to upgrade.

Select desired SIPs Private Key (.pem) and press Update
button to upgrade.

Select desired SIPs Root Cert (.pem) and press Update
button to upgrade.

Select desired SIPs Local Cert (.pem) and press Update
button to upgrade.

Select desired 802.1x Private Key (.pem) and press Update
button to upgrade.

802.1x Root Certificate

802.1x Local Certificate

802.1x Trusted Certificate

Select desired 802.1x Root Cert (.pem) and press Update
button to upgrade.

Select desired 802.1x Local Cert (.pem) and press Update
button to upgrade.

Select desired 802.1x Trusted Cert (.pem) and press
Update button to upgrade.

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Chapter 4: Setting up the Provisioning
Server

This chapter provides basic instructions for setting up your IP3072 phones with a
provisioning server.

This chapter consists of the following sections:

 Why Use a Provisioning Server
 Preparation for Auto-Provisioning Service
 Provisioning Procedure

Why Use a Provisioning Server?

A provisioning server allows for flexibility in installing, upgrading, maintaining, and
configuring the IP3072 phones. The provisioning server can be set up on the local LAN or
anywhere on the Internet. The IP3072 phone is designed such that if it can not locate a
provisioning server when it boots up, it will operate with internally saved parameters. This
is useful when the provisioning server is not available.

Preparation for Auto-Provisioning Service

To use Auto-Provisioning Service, you need to make sure provisioning files, provisioning
server and IP3072 Auto-Provisioning Service setting are configured ready. See below
sections to know how to prepare each of them.

Provisioning Files

IP3072 Auto-Provisioning function supports configuration file update and firmware upgrade.
The provisioning configuration files are in XML format.

Only those settings to be provisioned are required to be included in the XML file. All
settings in the XML file will be applied and treated as changes even the values are the
same as the current settings on the phone.

Auto-Provisioning Service Settings

The Auto-Provisioning Service function uses FTP/ TFTP/ HTTP as transport protocol. As
to HTTP, it will support Basic and Digest authentication.

There are nine options for auto-provisioning setting through the Web Configuration
Interface.

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Name Description

Enable Auto Provisioning

APS on Boot

Resync Periodic(Min.)

Server Type

File Server Address

File Server Port

Server User Name

Server Password

Server Directory

Enable or disable APS function.
Do APS or not when phone on boot.
The interval time (minutes) to retry APS.
Select APS serve r type: HTT P / TFTP/ FTP.

The server address can be an IP address or FQDN.
The server port number.
The login name of APS server.
The login password of APS server.

The fil e directory of APS server.

The Hierarchy of File System in Provisioning Server

Following part will only describe how to provision via HTTP.
The configuration file name for IP3072 is TCM_IP3072.xml. It is an XML document that

indicates the latest version number and the firmware file name of IP3072.
For example, the following content indicates its newest version is V1.0.9 (upper and lower

case sensitive), and its firmware file name in the current directory (the same root with the
IP3072 xml file) is appsip_omega.bin .

<?xml version=" 1.0" encoding="utf - 8" standal one="yes"?>
<PhoneApsSettings>
<Firmware>
<FirmwareVersion>V1.0.9</FirmwareVersion>
<FirmwarePathBin>appsip_omega.bin</FirmwarePathBin>
</Firmware>
</PhoneApsSettings>

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A

r

The hierarchy of file system in Auto-Provisioning Service server is as below. Please note
that if firmware is put in another server, the file location will still need to follow this
hierarchy.

APS Server Root Directory

Firmware

appsip_omega.bin

TCM_IP3072.xml

$MAC.xml

Provisioning Procedure

Provisioning Work Flow

Start

PS start?

N

Phone idle?

Get model file and Parse file

N

Provisioning: Get configure

Provisioning: Update configure

Success?

Y

Update?

N

Success?

Y

Y

Start timer to retry after 10s

N

Provisioning: Get Firmware

N

Success?

N

Y

Reboot

Reboot?

N

Start APS time

Y

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Getting the APS Server Address

The default APS server must be pr ovided by the Operat or/ ITSP or DHCP options.
Users are allowed to change the APS server by option “APS File Server Address” vi a Web

Configuration Interface, and they can disable APS function by clear this option or uncheck
the “Enable Auto Provisioning” option. “Enable Auto Provisioning” option is false by default.

For example, find options below in $MAC.xml, and modify the values.

<System_AutoProvisionFlag type="integer">1</System_AutoProvisionFlag>
<FileServerAddressType type="integer">0</FileServerAddressType>
<FileServerAddress type="string">192.168.1.100</FileServerAddress>

DHCP Type (Default Network Type)

IP3072 phone will try to get the APS server address from DHCP option 66/150/1 59/160.
The op tion checking p riority will be 160/159/150/66, and APS Se rver ad dress supports
both IP address and URL.

If the phone does not get this information, it will use the local APS ser ver address setting.

Static IP

The phone will use the APS server address specified in the web interface of the phone.

Firmware Upgrade

After the APS is enabled manually, IP3072 phone will try to download TCM_IP3072.xml
from the APS se rver with the format of http://server-address/firmware/TCM_IP3072.xml .

For example, it will request the file as http://aps.customer.com/firmware/TCM_IP3072.xml.
When the provisioning IP3072 XML file is downloaded successfully, then it will perform the

firmware upgrade check by checking <Firmware_Version>.

1. If the version of firmware in the phone is different from the one which is specified in
the provisioning file, the phone will try to download the new firmware from the
address specified in the <FirmwarePathBin>. After the firmware upgrade, the phone
will reboot and perform the same provision action above again.

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2. If the firmware version is the same, the phone will skip the firmware upgrade and
proceed to configuration update.

3. If the <FirmwarePathBin> is not specified in the xml file, it will use the same server
address as specified for downloading the TCM_IP3072.xml.

Getting the Configuration File

If the firmware version requested is the same as the version on the phone, or the firmware
update fails, it will try to download the $MACADDRESS.xml file from the APS serv er with
the format of http://server-address/$MAC.xml .

For example, the phone will request http://aps.customer.com/001915123456.xml

.

APS Check Timing

The IP3072 phone will check and download the $MACADDRESS.xml p eriodically when
the Interval Time expires and phone is in an idle state (i.e., not on a call). The polling
interval can be set in the Auto Provisioning section of the web interface in seconds. If it is
not specified in $MACADDRESS.xml, IP3072 phone will use default setting of 1440
minutes; if it is set to 0, the phone will only poll the $MACADDRESS.xml when the phone
boots up.

<System_ResyncPeriodic type="integer">1440</System_ResyncPeriodic>

The timing for the phone to perform the APS checking:

1. Boot up and be initialized if the APS_On_Boot is set to “1”.
<System_APS_On_Boot type="integer">1</System_APS_On_Boot>

2. Interval time elapse.

3. APS Server address is changed or “Enable Auto Provisioning” is switched to “on”.

The APS checking UI:
When upgrading firmware from APS server, success or fail, LCD will show alerting

information to let user know the upgrading state and result.
For example, IP3072 LCD shows “Software Upgrade, start to download config file….”.

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Part 3: Configuring Your System

Part 3 describes the advanced phone features you can configure for your IP3072 phones.
These features include a number of phone features that add efficiency and convenience,
audio features, security features, XML services feature, and OCT feature.

Part 3 consists of the following chapters:

 Chapter 5: Setting up Advanced Phone Features
 Chapter 6: Setting up Phone Audio Features
 Chapter 7: Setting up User and Phone Security Features
 Chapter 8: Configuring XML Services Feature
 Chapter 9: Configuring OCT Feature

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Chapter 5: Setting up Advanced Phone
Features

This chapter will show you how to configure all available advanced phone features and call
features. It provides important information you need to know in order to successfully
perform configuration changes for the following advanced features:

 Assigning Multiple Line Keys Per Registration
 Assigning Call Progress Tones
 Configuring Network Address Translation
 Using a Corporate LDAP Directory
 Configuring an E-mail account

This chapter also shows you how to make configuration changes for the following
advanced call server features:

 Configuring Busy Lamp Field
 Enabling Voicemail Integration
 Using Instant Messages
 Enabling Multiple Registrations
 Setting Up Backup Servers

Assigning Multiple Line Keys Per Registration

You can assign a single registered phone line to multiple line keys on IP3072 phone. This
feature can be useful for managing a high volume of calls to a line.

Example Multiple Line Keys Configuration

IP3072 phone can support up to 6 line keys with the same registered line address. In this
example, it will show you how to enable six line keys with the same registered line number,

2100.

1. Configure Line1 as the registered line number, 2100.

A. Access the Web Configuration Interface by entering the phone’s IP

address in a web browser, for example, http://<phone IP address>. For
administrators, log in as Admin, and the default password is 1234.

B. Select Line1 tab which is under SIP tab.

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C. Scroll down to Line Available, and then tick the Enable Line item.
D. Scroll down to SIP Proxy Server, SIP Registrar Server, Subscriber

Information,….etc, and then enter all required registration information of
the line number, 2100.

E. Scroll down to the bottom, and then press “Save settings” button to save

the configuration parameters.

2. Duplicate Line1 configuration file to Line2.

A. Scroll down to Duplicate Settings in Line1 tab.
B. Select “Line2” option, and then press “Dup” b utton to duplicate Line1

configuration parameters to Line2.
C. Select Line2 tab which is under SIP tab.
D. Scroll down to Line Available, and then tick the Enable Line item.
E. Scroll down to the bottom, and then press “Save settings” button to save

the configuration parameters.

3. Duplicate Line1 configuration file to Line3, Line4, Line5 and Line6.
A. Follow Step2 procedure to duplicate Line1 configuraiton file to Line3, Line4,

Line5 and Line6.

The IP3072 phone will display the registered line number 2100 on six line keys, as shown
next.

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Assigning Call Progress Tones

IP3072 phone plays call signals and alerts, called call progress tones, such as busy
signals, ringback sounds, and call waiting tones. It can support 12 different call progress
tones for the following countries.

 United States
 China
 United Kingdom
 Canada
 Japan
 France
 Korea
 Germany
 Singapore
 Hong Kong
 Taiwan
 Australia

The default call progress tones on IP3072 phone match standard United States tones. You
can assign your IP3072 phone to match the standard tones in your region.

Configuring Network Address Translation

IP3072 phone can support STUN (Simple Traversal of UDP through Network Address
Translators - RFC 3489) and UPnP (Universal Plug and Play) types of NAT.

The STUN type of NAT allows IP3072 phone operating behind a NAT to discover the
presence of the network address translator and to obtain the mapped NAT address and
port number that the NAT has allocated for the IP3072 phone's UDP connections to
remote hosts. IP3072 phone requires assistance from a third-party network server (STUN
server) located on the opposing (public) side of the NAT, usually the public Internet.
However, please note that STUN does not work with symmetric NAT which is often found
in the networks of large companies.

The UPnP type of NAT allows IP3072 phone to automatically discover the router,
determine its public IP address and auto-configure port forwarding when using with UPnP
enabled routers. This makes the IP3072 phone accessible for incoming calls from the
public Internet.

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Please remember to tick the NAT Enable item of the line which is under SIP tab if you
want to make configuration in the Stun Parameters take effect on this line.

Using Corporate LDAP Directory

You can connect your IP3072 phone to a corporate directory server that supports
Lightweight Directory Access Protocol (LDAP). The corporate directory is a flexible feature
and the following table links you to the parameters you can configure. When the
configuration is done, you can call number you retrieve from the LDAP server on the
IP3072 phone.

Please note that if you would like to make the corporate directory be used for number
lookup on incoming calls, you need to configure Number Guessing Option as LDAP, and
specify a parameter for LDAP Number Filter field.

Hereunder is an example. When there are many phone number types for a contact in the
LDAP server, you should specify a parameter for the LDAP Number Filter field according
to your need.

IP3072 phone currently supports Open LDAP Directory Servers, but others
may wo r k as wel l .

To learn how to configure Open LDAP Directory server in your network,
please refer to the content in the website, http://www.openldap.org/.

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Configuring an E-mail Account

IP3072 phone supports both POP3 and SMTP E-mail servers. To receive and send mails
on IP3072 phone, there are some configurations should be done before using it. The
following illustration shows you the parameters should be configured through the Web
Configuration Interface. Please contact with your mail service provider to obtain E-mail
account parameters.

Configuring Busy Lamp Field

The busy lamp field (BLF) feature enables user to monitor the status of lines on remote
phones, display remote party information, and answer incoming calls to remote phones
(called directed call pickup). The parameters you can configure are listed as below.

This feature is dependent on support from a SIP call server. IP3072 phone currently
supports Broadsoft PBX only. To enable busy lamp field (BLF) on your phone, you will
need to obtain a Broadsoft BLF URL from your SIP service provider and make settings on
SIP tab of the Web Configuration Interface.

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MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ator Guide

Enabling Voicemail Integration

IP3072 phone is compatible with voicemail servers. You can configure each line
registration per phone to access voicemail with a sequence numbers. When IP3072 phone
gets new message(s), it will give a visual alert on MWI LED and text display on LCD
screen.

Example Voicemail Configuration

The following illustration shows you how to enable one-touch to access voicemail server.
In the illustration, line1 is configured to subscribe to Message Waiting Indicator and to the
voicemail server at 60.250.158.234; the configured sequence numbers to access
Voicemail box is *97.

When user presses the Message key of IP3072, the phone will dial to the voicemail server.
Please follow the IVR instruction to retrieve voice messages.

Using Instant Messages

IP3072 phone supports instant messages only when the phone registers to Asterisk SIP
call server. To receive and send instant messages on IP3072 phone, the SIP Service
Provider option should be set as Asterisk. The following illustration shows you the SIP
Service Provider option on the Web Configuration Interface.

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MOCET IP3072 Smart Off ic e IP Desk Phone A dmi nist r ators' Guide

Enabling Multiple Registrations

IP3072 phone can support up to six registrations. The following illustration explains the
registration parameters and options on the Web Configuration Interface. Each registration
can be mapped to one or more line keys. Note that a line key can be used for only one
registration. The user can select which registration to use for outgoing calls or which to use
when initiating new instant message dialogs.

Setting up Backup Servers

Backup Servers are often required in VoIP deployments to ensure continuity of phone
service if, for example, the call server needs to be taken off-line for maintenance, the
server fails, or the connection between the phone and the server fails.

Backup Servers Settings

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To use backup servers, you need to configure the Backup Proxy Server and Port fields
and the Backup Registrar Server and Port fields as the following illustration.

SIP Servers Registration Procedure

From the following illustration, you can learn how a phone registers to the first SIP servers
and when it will use the backup servers.

Stop

TimeOut

Retry

Start Retry

Timer

N

N

Start

Has Valid SIP

server?

Y

Send REGISTER to

First SIP Server

Received 200 OK?

N

Has Backup SIP

Server?

Y

Send REGISTER to

Backup SIP Server

TimeOut

Y

TimeOut

Start Refresh

Timer

Registered

Start Refresh

Timer

N

Received 200 OK?

Y

Registered

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Chapter 6: Setting up Phone Audio
Features

After you set up your IP3072 phones on the network, users can send and receive calls
using the default configuration. However, you might consider modifications that optimize
the audio quality of your network.

Frequency bandwidth is one of the most critical elements affecting the intelligibility of
speech in telephony. Complicating the intelligibility of telephony speech in today’s world is
background noise, variations in environmental reverberation, and communication among
persons speaking a variety of native languages. While VoIP technology can broaden the
frequency bandwidth and improve sound quality and intelligibility, it can also increase the
network load and create a demand for lower raw bit rates.

This chapter describes the audio sound quality features and options you can configure for
your IP3072 phones. Use these features and options to optimize the conditions of your
organization’s phone network system.

This chapter shows you how to update your configuration for the following audio-related
features:

 Acoustic Echo Cancellation and Voice Activity Detection
 Generating Dual Tone Multi-Frequency (DTMF) Tones
 Audio Codecs

Acoustic Echo Cancellation and Voice Activity Detection

The IP3072 phone uses advanced acoustic echo cancellation for handsfree operation
using the speakerphone. In addition, it also provides voice activity detection (VAD) which
is to detect periods of silence in the transmit data path, so the phone doesn’t have to
transmit unnecessary data packets for outgoing audio. This process conserves network
bandwidth. The Enable Ecan and Silence Suppression(VAD) parameters in the following
illustration will help you set up this feature.

Generating Dual Tone Multi-Frequency (DTMF) Tones

The IP3072 phone generates dual tone multi-frequency (DTMF) tones in response to user
dialing on the dial pad. These tones are transmitted in the real-time transport protocol

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(RTP) streams of connected calls. The phone can encode the DTMF tones using the
active voice codec or using RFC2833-compatible encoding. The DTMF parameters in the
following illustration will help you set up this feature. For the DTMF Type selection, you
may need to consult your SIP server partner to find out which is the suitable one.

Audio Codecs

The following table details the audio codec support for IP3072 phone.

Audio Codec Raw Bit Rate Default Payload Size

G.711 u-law
G.711 A-law
G.722

G.723.1*

64 Kbps 20 ms
64 Kbps 20 ms
64 Kbps 20 ms

5.3/6.3 Kbps 30 ms

G.726
G.729A/AB*

LINPCM256

Note: G.723.1 and G.729A/AB are disabled by default. If you need to use these two
codecs, please contact us to obtain further information.

You can find Codec Settings in the Web Configuration Interface, as shown in the following
illustration.

16/24/32/40 Kbps 20 ms
8 Kbps 20 ms
256Kbps N/A

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Chapter 7: Setting up User and Phone
Security Features

After setting up your IP3072 phones on your network, users can place and answer calls
using the default configuration. However, you may require some security-related changes
to optimize your system for best results.

This chapter shows you how to update your configuration for the following security-related
features:

 Local User and Administrator Passwords
 Locking the Phone

Local User and Administrator Passwords

Several local settings menus are protected with administrator password. The phone will
prompt for administrator password before granting access to the menu options. The Web
Configuration Interface is protected by the user and administrator password and different
page will display depending on which is used. The default user name is user, and the
default user password is 1111. The default administrator name is admin, and the default
administrator password is 1234. You should change the administrator password from the
default value.

Web Configuration Interface

To change the user or administrator password, navigate to System tab. To change the
administrator password, you must log in to the Web Configuration Interface as an
administrator.

Local Phone User Interface

To change the administrator password, navigate to Menu > Page Down >
Administrator Settings, enter the current administrator password, and select Account
Settings > Administrator Name and Administrator Password.

To change the user password, navigate to Menu > Page Down > Administrator
Settings, enter the current administrator password, and select Account Settings > User
Name and User Password.

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Locking the Phone

User can lock their phones, and prevent access to the menu or key presses, by entering

Locked Phone mode through the phone menu.

Menu > Page Down > Settings > Phone Lock Settings > Locking Phone

Once the phone is locked, all user features and access to menus are disabled. The phone
screen will show as below.

However, the IP3072 phone still can receive incoming calls.
To unlock the phone, please user enters the Pin Number (Default: 1234 as admin

password for Web Configuration Interface access), and presses OK key; if it is entered
correctly, the phone returns to its normal idle state. The Pin Number is allowed to be
changed through the phone menu.

Menu

In case user forgets their Pin Number, the system administrator can unlock their phone by
entering admin password (Default: 1234 as administrator password for Web Configuration
Interface access), and pressing the OK key.

> Page Down > Settings > Phone Lock Settings > Changing Pin Number

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Chapter 8: Configuring XML Services
Feature

IP3072 phone is designed to support XML services. It enriches the features and value of
IP3072 phone. IP3072 phone can work with different applications or services that run in an
XML server.

The XML Framework is shown below for your reference.

To use this function, you need to configure IP3072 phone and have an XML server setup
ready to connect with.

We offer a development kit, and you can refer to the kit to develop your own services. In
this development kit, it contains the following documentations.

 XML Source Code Software License Agreement
 XML Server Installation Guide
 XML Object Description Document
 XML Server Source Codes Software

In the development kit, we provide typical services listed below for your trial. Please
contact us for further information.

 On-line directory
 On-line calendar
 Push messages (from XML server to IP3072 Phone)
 Meal order
 Weather

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 News
 Stock information
 Currency information
 Office automation control

As for configuration on IP3072 phone, you can find XML Server in the Web Configuration
Interface, as shown in the following illustration.

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Chapter 9: Configuring OCT Feature

This chapter shows you some typical application examples for OCT(On-condition) feature
and several ways to configure OCT feature of IP3072 phones.

Although OCT feature can be configured through the phone menu interface, we suggest
you to use Web Configuration Interface to configure this feature for more convenience.

Typical OCT Application Examples

Call Blocking

If you want to block calls from Jack, and his phone number is 3125, you can create an
OCT for this use case. The following illustration shows you the configured parameters.
Furthermore, you can configure an OCT to block calls up to five callers.

Do Not Disturb

If you do not want to be bothered by David, his phone number is 3173, and, you want his
calls to be forwarded to your voice mail automatically, you can create an OCT for this use
case. The following illustration shows you the configured parameters. Furthermore, you
can configure an OCT to do “Do not disturb” by calls up to five callers.

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Using OCT XML File to Configure OCT Feature

With this function, you can configure the same OCT applications on many IP3072 phones
quickly. When the OCT applications are configured ready on one IP3072 phone, you can
download the OCT XML file from the phone, and upload the OCT XML file to other IP3072
phones. The following illustration shows you the Web Configuraiton Interface for upload/
download OCT file.

Adding More OCT Templates

IP3072 phone has 5 built-in OCT templates. You can find the templates from the phone
menu. Or, just refer to the list below.

Template Name Trigger Condition Action Parameter

Do not disturb Incoming Call All Callers Redirect The redirect Number
Call Forward Uncondi tional Incoming Call All Callers Forward T he Num ber to Forward
Call Forward Busy User Busy All Callers Forward The Number to Forward
Call Forward No answer User No answer All Callers Forward The Number to Forward
Call Blocking Incoming Call Caller Number Reject

In addition, if required, you can add more OCT templtes on IP3072 phones. Please follow
the OCT XML file format as below to make your own OCT templates.

<OCTTemplates>
<Template>

<Name></Name>

<Trigger></Trigger>
<Condition></Condition>
<Action>

<Name></Name>
<Param>

<Name></Name>

<Hint></Hint>
</Param>
</Action>
</Template>
</OCTTemplates>

When finished, use the Web Configuraiton Interface showed below to upload your OCT
template file.

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After uploading new OCT template file on IP3072 phone, please reboot the
phone. After the phone reboots, you can find the new added templates on
the phone menu.

When new OCT templates are added on IP3072 phone, the new templates
will not replace of the 5 built-in OCT templates.

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Part 4: System Maintenance Tasks

Part 4 provides you with the information for upgrading your IP3072 phones firmware and
some maintenance tasks such as configuration file backup and updates, default wallpaper
and screen saver change, dial plan, system log and reset to default.

Part 4 consists of the following chapters:

 Chapter 10: Upgrading Your IP3072 Phones Firmware
 Chapter 11: Miscellaneous Maintenance Tasks

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Chapter 10: Upgrading Your IP3072
Phones Firmware

IP3072 phones support several different ways to update its firmware, please refer to the
following table.

No. Method Description User Admin. Dist.

Auto-Provision

1

Upgrade with MOCET
APS

Upgrade using Web
Browser on A

2

Specified Computer

Upgrade Using

3

TFTP/FTP/HTTP Server

Emergency Upgrade

4

Firmware (appsip_omega.bin)
upgrade via TFTP/ FTP/ HTTP mass
provisioning by using Tecom APS
protocol.

Download firmware
(appsip_omega.bin) from web
browser on a PC.

Firmware (appsip_omega.bin)
update via TFTP/FTP/HTTP server.

This method is required to have a
dedicated console cable, a MicroSD
card and take apart housings.

The dedicated console cable is for
downloading image (appsip.bin.gz)
from TFTP server to IP3072 phone.

MicroSD card is for downloading
GUI + Multimedia firmware and
resources files to IP3072 phone.

  

  

  

  

Auto-Provision Upgrade with MOCET APS

To learn how to set up the provisioning server, please refer to Chapter 4: Setting up the
Provisioning Se rver .

Please note that for general users, they are unable to use auto-provision upgrade if their
Operator/ ITSP do not provide Auto-Provisioning System (APS).

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Upgrade Using Web Browser on a Specified Computer

You can upgrade IP3072 phone firmware through Web Configuration Interface on
administrator mode.

1. Select SW Upgrade tab of Web Configuration Interface.

2. Press Choose File button to select a firmware image named as,

appsip_omega.bin, for Software File option.

3. Press Upload button to start upgrade.

Please note that before pressing Upload button to start upgrade, the IP3072 phone must
be on the standby screen as below.

Please note that you have to wait for the firmware update completed and
make sure there is no interrupt during the update progress.

Upgrade Using TFTP/FTP/HTTP Server

When you have many phones to update, but the Auto-Provisioning System is not available,
and then the TFTP/FTP/HTTP Server Upgrade function will help you to save time when
updating phones.

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Emergency Upgrade

This firmware upgrade method is only applicable for distributor who has been authorized in
the local repair right. For its upgrade guide, please refer to Appendix A – Emergency
Firmware Upgrade.

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Chapter 11: Miscellaneous Maintenance
Tasks

This chapter shows you how to maintain the IP3072 phones. This includes:

 RTP Port Base
 Session Timer
 ENUM Suffix
 Multi-Cast RTP
 Configuration File Backup
 Configuration File Update
 Booting Wallpaper and Screen Saver Change
 Line Parameters
 RTP Options
 Dial Plan
 System Log
 Reset to Default

Real-Time Transport Protocol (RTP) Port Base

You can specify the IP3072 phone’s RTP starting port. Since IP3072 phone supports
conferencing and multiple RTP streams, the phone can use several ports concurrently.
The default parameter of RTP starting port is 10002. You can configure it based on your
requirement. Please note that the starting port number must be entered as an even integer.

Session Timer

In Session Timer settings, it has two fields, one is for Session Expires time, and the other
is for minimal Session Expires time. With the feature support, it adds IP3072 phone the
capability to periodically refresh SIP sessions by sending repeated INVITE requests.

 Session Timer: the default time is 0 seconds.
 Minimum Session Expiration (Min-SE): the default time is 0 seconds.

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ENUM Suffix

When using ENUM, you can specify a service suffix here, if desired. There is more than
one service that supports ENUM lookups, and you can select here which one you want to
use. You can enter a comma separated list of route domains for ENUM lookup. The
default Enum suffix is e164.arpa.

Multi-Cast RTP

With Multi-Cast RTP support, IP3072 phone can support paging feature. IP3072 phone
receives RTP packets destined for this multicast IP address and plays them out. The
default Multi-Cast IP Address is 224.168.168.168, and the default Multi-Cast Port is 34567.

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Configuration File Backup

To back up the configuration file of your phone, you can use the Configuration File
Download function through Web Configuration Interface. The backup configuration file
name is PhoneConfig.xml.

Configuration File Updates

When you have many phones to deploy, but Auto-Provisioning System is not available,
then Configuration File Upload function will help you to save time to configure phones.
Hereunder is an example with the minimum necessary information to configure a working
phone on a SIP server.

1. Configure Line1 settings under SIP tab.
The following fields marked by blue rectangles are the minimum necessary configuration

to make the phone work on a SIP server.

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2. Use Configuration File Download function to download its configuration file as a

template.

3. Use XML editor to modify the configuration file for other phones. The minimum

necessary configuration includes the following four fields:

Line_Extension, Line_User, Line_Password and Line_DisplayName

<LineSettings index="1">

<Line_Enable type="integer">1</Line_Enable>
<Line_Extention type="string">3901</Line_Extention>

<Line_User type="string">3901</Line_User>
<Line_Password type="string">3901</Line_Password>
<Line_DisplayName type="string">3901</Line_DisplayName>

……
……

</LineSettings>

4. Use Configuration File Upload function to upload the modified configuration file to its

corresponding phone.

Booting Wallpaper and Screen Saver Change

IP3072 phone allows you to change the booting wallpaper and screen saver through Web
Configuration Interface.

The required format and size of the Booting Wallpaper are listed as below.

Format: .jpg
Size: 480 x 272 pixels

After completing upload procedure, press “Save settings” to make the change take effect.
You will see the new booting wallpaper displayed after rebooting the phone.

The required format and size of the Screen Saver are listed as below.

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Format: .ibp
Size: 144 x 44 pixels

Please note that IP3072 phone only can accept a special file format, .ibp, to be the file
source of screen saver. Therefore, we provide you a special kit to convert .bmp file to .ibp
file. Please find the procedure below for operation. As for the special kit, please contact
with us to obtain.

1. Create a folder in PC.

2. Put ibpgen.exe into the folder.

3. Put bmp resource file into the folder (file name is ABC.bmp).

1. It can not have blank character in bmp and ibp file name.

2. The bmp file should be the format of “24 bit Bitmap”.

4. Create one file named build565.bat. Please see the picture below.

5. Add one configuration setting in build565.bat by using the format as below.

ibpgen -f0565 -iABC.bmp -oIBP1.ibp
pause

Note that the content follow “-f” is the color type, the content follow “-i” is the file name of
bmp resource, and the content follow “-o” is the final file of ibp format which will be created
in the current folder. (The file name of ibp can be defined by user, and it always uses 4
characters as the name of ibp file.)

6. Run build565.bat to create the ibp file.

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7. The ibp file is created in the folder.

After completing upload procedure, press “Save settings” to make the change take effect.
You will see the new screen saver displayed after rebooting the phone.

Line Parameters

Line Parameters allow the service provider or administrator to configure advanced line
features through the Web Configuration Interface.

CLIP/ CLIR

CLIP is Calling Line Identification Presentation. It lets you know the phone number of the
calling party every time you receive a call. This gives you the flexibility to find out who is
calling before either rejecting the call or answering it. It is enabled by default.

CLIR is Calling Line Identification Restriction. It restricts the phone number from being
displayed on the receiver's end. It is disabled by default.

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SIP Transport

SIP Transport option defines what kind of transmission method to be used for SIP signals.
There are options: UDP, TCP and TLS.

Intercom Code

The Intercom Code is for instant message application which is used with Asterisk call
server. If the Service Provider option is set as Asterisk, the IP3072 phone will add the
configured value at the head of number. For example, the intercom code is set as *80. If
user sets a function key as an Intercom key, the number is 1001, when pressing this key,
an intercom call will be dialed by the number, *801001.

Hotline

IP3072 phone supports Hotline feature which means a call is automatically directed to the
preselected destination without any additional action by the user when the IP3072 phone
goes off-hook. There are two parameters should be configured before using this function.
One is Hotline Number, and the other is Hotline Timeout(Sec.).

Custom SIP Header

Custom SIP Header allows the service provider or administrator to define a custom SIP
header. The SIP header will be contained in invite packets when making calls. The SIP
Header format is: header_name: header_value.

For example: PhoneMAC: 00:19:15:33:ff:cc.

End Dial

IP3072 phone supports End Dial On Pound key (#). However, it is disabled by default. If
you need to use this feature, please tick the option, Enable End Dial On Poundkey.

RTP Options

RTP Options allows the service provider or administrator to configure:

 SRTP for RTP
 Enable RTP Statistic
 RTP Statistics to be sent to a specific server

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Dial Plan

This parameter allows you to create a specific routing path for outgoing SIP calls. When
outgoing SIP call fits the dial plan, it will be called out immediately without waiting for Dial
Timeout time.

A dial plan is a set of rules for determining whether a complete set of numbers has been
entered. IP3072 uses industry-standard Regular expressions to match dialed numbers.

Dial Plan Entries

Dial plan entries have three parts. The parts may be separated with character “|”.

Regex Pattern Result pattern Flags

The first part contains a regex pattern which is used for matching the dialed number. The
second part contains the result or the dial plan step, and the third (optional) part contains
flags that set additional processing attributes. The following flags are available:

The “d” flag means that the number is complete and can be dialed. For example:
“([0-9]{5})|\1|d” means that a number with five digits will be dialed automatically.

The “i” flag means that the comparisons should be done case-insensitive.
The “t” flag means that an additional time out period (default is 4 seconds) should take

place before automatic dialing starts.
A new value (2-9) after “t” flag can overwrite the default time.

For example: “t8” means the time out is 8 seconds.
On the phone, a dial plan can contains multiple dial plan entries, use space character to

separate them.
For example:

^911$|sip:[email protected]|d ([0-9]{4})|\1|di ([a-z]{8})|sip:\[email protected]|t5
This dial pl an has three entries:

 ^911$|sip:[email protected]|d
 ([0-9]{4})|\1|di
 ([a-z]{8})|sip:\[email protected]|t5

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Substitutions

Substitutions are found in the second part of the dial plan entry. Substitutions are marked
by a leading character “ \”.

The “d” replacement inserts the name of the SIP proxy.
For example:

“[0-9]{4}|sip:999@\d|d” inserts the SIP proxy behind the “@“ symbol.
Numbers are back references to match-groups of the Regex part according to RFC2915.
For example:

“[0-9]*|sip:\[email protected]|t” inserts a “sip:” before the string (which is the first match), and add
“@1.1.1.1” after it.

Note: Only the back references 1-4 are available.

Examples for Dial Plans

Convert an emergency number into a SIP URL.
This pattern could look like this: ^911$|sip:emergency@\d|d
Separated by the exclamation mark, it contains the pattern for the 911 and the resulting

SIP URI. The d flag indicates that there is no need to press the OK key after dialing this
number.

Make the phone dial a number when the pound key is pressed.
The pattern could look like this: ([^#]+)#|sip:\1@\d|d
This dial plan entry will look for a pattern ending in a pound symbol and use this as the

user name in a SIP URI (not including the pound symbol).

Matching an International Number

Just put the 011 pattern at the front of the pattern: ^011([0-9]*)$|sip:+\1@\d|t

System Log

System Log feature allows administrators to obtain IP3072 phones system logs when
there is no console cable available. Administrators can provide system logs to distributors
for debugging phone system problem. The System Log function is disabled by default. If
you need to use this function, please tick Enable System Log item, and press Save
settings button, then press System Log button to pop up SystemLog web page which
displays the latest system log.

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Reset to Default

For Reset to Default settings, you can choose Reset to Default (Reset Configuration only)
or Set All to Default (Reset Configuration and Phonebook).

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Part 5: Using IP Cameras

Part 5 provides you with essential information on how to use IP cameras to do some
applications. You will find instructions on how to use IP cameras to do surveillance, door
phone and video phone functions.

Part 5 consists of the following chapters:

 Chapter 12: Using IP Cameras for Surveillance
 Chapter 13: Using IP Cameras for Door Phone
 Chapter 14: Using IP Cameras for Video Phone

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Chapter 12: Using IP Cameras for
Surveillance

This chapter shows you how to use IP cameras to work with IP3072 phones to perform
Surveillance feature. Please note IP3072 phones only work with the dedicated IP cameras,
IPC-111(W).

Before you use the dedicated IP cameras, IPC-111(W), to work with IP3072 phones, you
need to configure the IP camera first. The following figure contains all video parameters
that you need to configure in the web page of the IP camera. If you do not configure the IP
camera according to the parameters indicated below, it will make IP3072 phone has
trouble to obtain the video streaming from the IP camera.

In addition, you need to configure the IP3072 phone according to different network
environments. Hereunder we list two typical examples for your reference.

Please make sure your IP3072 phone supports MPEG-4 decoder before
using the function.

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Example 1: The IP Camera is installed to the Same Subnet as your IP3072 Phone.

1. Install the IP camera and the IP3072 phone to the same subnet.

2. The IP3072 phone auto-detects the IP camera connected to the same subnet.

3. Operate the IP3072 phone by the procedure below.

Idle screen  Menu  Surveillance  You will see the auto-detected IP camera
showed in the Surveillance list.

4. Press Details to enter “Surveillance Details” page.

5. Enter a location description for the Location field, Login Name (default: admin) and

Login Password (default: admin) of the IP camera, and then save them.

6. Return back to the Surveillance page, and then press View to connect to the IP

camera to obtain the video streaming.

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Example 2: The IP camera is in the Internet.

1. Operate the IP3072 phone by the procedure below.

Idle screen  Menu  Page Down  Settings  Surveillance Settings

2. Press Add to enter “New Surveillance” page.

3. Enter parameters for all necessary fields, and then save them.

Field Name Parameters

Location Enter a location description for the IP camera.
IP Address Enter the IP Address of the IP camera.

Login Name Enter the Login Name of the IP camera. (Default: admin)
Login Password Enter the Login Password of the IP camera. (Default: admin)
Connection Mode Select a connection mode for obtaining video streaming from the

IP camera. HTTP mode is highly suggested.
Web Port Enter the Web Port of the IP camera.
RTSP Port No need to care when the connection mode is HTTP.
RTSP Path No need to care when the connection mode is HTTP.

4. Return back to the Surveillance page, and then press View to connect to the IP
camera to obtain the video streaming.

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Chapter 13: Using IP Cameras for Door
Phone

This chapter shows you how to use IP cameras to work with IP3072 phones to perform
Door Phone feature. Please note IP3072 phones only work with the dedicated IP cameras,
IPC-111(W).

Before you use the dedicated IP cameras, IPC-111(W), to work with IP3072 phones, you
need to configure the IP camera first. The following figure contains all video parameters
that you need to configure in the web page of the IP camera. If you do not configure the IP
camera according to the parameters indicated below, it will make IP3072 phone has
trouble to obtain the video streaming from the IP camera.

Please make sure your IP3072 phone supports MPEG-4 decoder before
using the function.

IP3072 phone performs as a door phone by the following behavior.
When a visitor makes a call from the door phone to the office phone, the office phone will

display video streaming from the IP camera as soon as it receives an incoming call from
the door phone. User can decide to pick up the call or reject the call after seeing who is
calling.

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Furthermore, user can take advantage of office automation control of XML services to
control the automatic door. For XML services please refer to Chapter 8: Configuring XML
Services Feature.

To make IP3072 phone perform door phone function, you need to do some necessary
configurations on the IP3072 phone.

Configuration on the Office Phone:

1. Idle screen  Menu  Page Down  Settings  Door Phone

2. Move cursor to Configuration, and then press Select to enter Configuration page.

3. Enter all required parameters of each field in Configuration page.

Field Name Parameters

Phone Number

Enter the phone number of the door phone.
Cam IP Address Enter the IP address of the IP camera aside the door phone.
Cam Web Port Enter the web port of the IP camera aside the door phone.
Login Name Enter the login name of the IP camera aside the door phone.
Login Password Enter the password of the IP camera aside the door phone.

4. Press Exit soft key to move back to Door Phone page.

5. Select Enable in Door Phone Enable option.

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Chapter 14: Using IP Cameras for Video
Phone

This chapter shows you how to use IP cameras to work with IP3072 phones to perform
Video Phone feature. Please note IP3072 phones only work with the dedicated IP cameras,
IPC-111(W).

Before you use the dedicated IP cameras, IPC-111(W), to work with IP3072 phones, you
need to configure the IP camera first. The following figure contains all video parameters
that you need to configure in the web page of the IP camera. If you do not configure the IP
camera according to the parameters indicated below, it will make IP3072 phone has
trouble to obtain the video streaming from the IP camera.

Please make sure your IP3072 phone supports MPEG-4 decoder before
using the function.

IP3072 phone performs as a video phone by the following behavior.
A makes a call to B. A’s IP3072 phone will display the video streaming from the IP camera

aside B as soon as B picks up the call from A. In the meanwhile, B’s IP3072 phone will
display the video streaming from the IP camera aside A.

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Configuration on A’s IP3072 phone:

1. Idle screen  Menu  Page Down  Settings  Video Phone

2. Move cursor to one item, and then press Select to enter Configuration page.

3. Enter all required parameters of each field in Configuration page.

Field Name Parameters

Status Enable
Phone Number Enter B’s phone number.
Cam IP Address Enter the IP address of the IP camera aside B.
Cam Web Port Enter the web port of the IP camera aside B.
Login Name Enter the login name of the IP camera aside B.
Login Password Enter the password of the IP camera aside B.

Configuration on B’s IP3072 phone:

1. Idle screen  Menu  Page Down  Settings  Video Phone

2. Move cursor to one item, and then press Select to enter Configuration page.

3. Enter all required parameters of each field in Configuration page.

Field Name Parameters

Status Enable
Phone Number Enter your phone number.
Cam IP Address Enter the IP address of the IP camera aside A.
Cam Web Port Enter the web port of the IP camera aside A.
Login Name Enter the login name of the IP camera aside A.
Login Password Enter the password of the IP camera aside A.

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Part 6: References

Part 6 provides you with reference information about the IP3072 firmware menu structure
as it appears on IP3072 phones.

Part 6 consists of the following chapter:

 Chapter 15: IP3072 Firmware Menu System

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Chapter 15: IP3072 Firmware Menu
System

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Appendix A – Emergency Firmware
Upgrade

This firmware upgrade method is only applicable for distributor who has been authorized in
the local repair right.

Preparing Materials

Before starting upgrade, please make sure you have the following materials ready.

Software List

 TFTP software (file name: tftpd32.328)
 Console cable driver (file name: Console cable driver-CP210x_Drivers)
 Telnet client software (teraterm_utf8-4.58.exe)
 F/W for Main Board - BCM1104 (appsip.bin.gz)
 F/W for Codec Board - MP421 (file name: SD)

Hardware List

 IP3072 phone and its adapter----- 1 unit
 PC or Notebook with one USB port and Ethernet port ------1 unit
 Console cable for IP3072 -----1 unit
 MicroSD card ----- 1 unit
 MicroSD card reader ----- 1unit
 Switch hub and its adapter----- 1 unit
 Ethernet cable ----- 2 pcs
 Pin header jumper ----- 1 unit

Software Environment Setup

Installing the Console Cable Driver

1. Open the file of “Console cable driver-CP210x_Drivers”.

2. Open the file of “PreInstaller.exe”, and then the screen below will show up.

3. Press “Install” to start installation. (You may encounter some warning messages
during installation. Please skip it. Finally, the installation completion message will
show up.)

Installing the Telnet Client Software

1. Open the file of “teraterm_utf8-4.58.exe”, and then the screen below will show up.

2. Press “Next” to continue the installation until installation completed.

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3. Put “appsip.bin.gz” in the file of tftpd32.328.

4.

Hardware Environment Setup

Make Sure You Use the Correct Console Cable

The console cable for IP3072 phone is a little bit different from IP3032/62/62D/92 series. If
your console cable looks like the LEFT picture below, then you will need to unplug the little
tail board, and plug a 4-4 pin female header cable instead.

Connecting the Console Cable with PC/Notebook And the IP3072

1. Take apart IP3072 phone housing.

2. Insert USB plug of the console cable into USB port of PC/Notebook.

3. Insert 4 pin connector of the console cable into the 4 pin header on the main board of
IP3072 phone. Please note the direction of the connector.

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Connecting an Ethernet Cable with PC/Notebook and Switch Hub

Connecting an Ethernet Cable with IP3072 Phone and Switch Hub

Upgrading Boot Code through Console Port

1. Power off IP3072 phone.

2. Use a 2-pin header jumper to short the two pins of main board as below showing.

3. Plug the power into the IP3072 phone.

4. Select “UTF-8 Tera Term Pro”.

5. Select” Serial”, and set Port to “COM?” (COM? depends on the USB port that the
console cable is connecting with.)

6. Press “OK”. The new window will pop up.

7. Select “Serial port” in the “Setup” menu of the new window.

8. Change baud rate from default, 9600, to 115200. Then press “OK”. Then the screen
below will show up. Please keep the window open.

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9. Select “Send file” in the “File” menu of the window. Then follow the steps below to
update the boot code. (Use Tera Term to do)

(1) Send bootnand.bootburner_nand.srec (Binary mode)

(2) Send bootnand.bootloadernand.bin.nand

(3) Send bootnand.bin.nand

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<Please note that the upgrade time will take longer than the previous two files.>

(4) When the following screen displays on Tera Term, it means the boot code upgrade
procedure is completed.

(5) Remove the 2 pin header jumper from the main board of IP3072 phone, and reboot the
phone.

Upgrading Phone Application Firmware through Console Port

Opening Telnet Client Window

1. Select “UTF-8 Tera Term Pro”.

2. Select” Serial”, and set Port to “COM?” (COM? depends on the USB port that the
console cable is connecting with.)

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3. Press “OK”. The new window will pop up.

4. Select “Serial port” in the “Setup” menu of the new window.

5. Change baud rate from default, 9600, to 115200. Then press “OK”.

6. Then the screen below will show up. Please keep the window open.

Opening TFTP Window

1. Open “tftpd32.exe”.

2. Change “server interface IP” to the IP address of PC/Notebook. Please keep the
window open.

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Turning on IP3072 Phone

1. When IP3072 phone is powered on, the telnet window will show the BCM1104
running status. Before the count down number to “0”, press any key to stop the count
down, so that you can enter commands on BCM1104 through the console cable.

2. Enter “?”, then press enter key to show all commands of BCM1104. (This step just
shows you all commands of BCM1104. It’s not necessary step for upgrade.)

Changing the Boot Parameters

1. Enter “bootget” to get boot parameters. Then, you need to,

 Make sure the IP address of inet on Ethernet (e) is not the same as the IP

address of PC/Notebook that the console cable is connecting with. But their
submask must be the same.

 Change the host inet (h) to the same as the IP address of PC/Notebook that

the console cable is connecting with.

 Make sure the IP address of gateway inet (g) is the same as the IP address

of PC/Notebook that the console cable is connecting with.

2. For example, you need to use the command “bootset” to set the parameters.

 Change the IP address and its submask of inet on Ethernet from

192.168.5.152:ffffff00 to 192.168.5.100:fffffe00.

 Change the IP address of host inet (h) from 192.168.5.150 to 192.168.5.211.
 Change the IP address of gateway inet (h) from 192.168.5.1 to 192.168.5.7.

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3. Enter the command ”bootsave” to save the parameters, then enter the command
“reset” to reset BCM1104. Then, you will see the new “IP address of host inet (h)” and
“IP address of gateway inet (h)” show on the “Boot Parameters” field.

Upgrading the Phone Application Firmware

1. Enter the command ”copy host/appsip.bin.gz /nflash/appsip.bin.gz“ to copy the new
“appsip.bin.gz” to replace of the appsip.bin.gz in the flash of BCM1104. When the
upgrade is completed, the telnet window will show “ok”. It means the flash of
BCM1104 is upgraded successfully.

2. Enter the command ”reset” to reboot the IP3072 phone, and let it run until it stops.

Upgrading Firmware through MicroSD Card

Loading SD Files in MicroSD Card

1. Put “MPXBIN” and “update.sys” in a MicroSD card.

Upgrading the Firmware

1. Insert MicroSD card into the MicroSD card slot of IP3072 phone.

2. Reboot the IP3072 phone.

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3. During rebooting, the firmware in MicroSD card will be loaded in the flash of MP421.
After completing firmware loading, the screen of IP3072 phone will become blank.

4. Take the MicroSD card off the MicroSD slot.

Please remember to take the MicroSD card off, or it will reload the firmware
again when you reboot the IP3072 phone.

5. Reboot the IP3072 phone, and let it run until a standby screen shows up.

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