ATL IP-3062 User Manual
IP3062 Professional IP Phone
Administrators’ Guide
Copy right © 20 12, All Rights Reserved.
Ver: R01 D/C: 101-0924
MOCET IP3062 Professional IP Phone Administrators' Guide
FCC Statement
This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions in this guide, may cause interference to radio
communications. This equipment as been tested and found to comply with the limits for a Class B
computing device pursuant to Subpart J of Part 15 of FCC rules, which are designed to provide
reasonable protection against radio interference when operated in a commercial environment.
Operation of this equipment in a residential area is likely to cause interference, in which case the
user, at is own expense, will be required to take whatever measures are necessary to correct the
interface.
CE Declaration of Conformity
This equipment complies with the requirements relating to electromagnetic compatibility, EN55022
class B for ITE and EN 50082-1. This meets the essential protection requirements of the European
Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to
electromagnetic compatibility.
Environment
The phone you have purchas ed , as wel l as any used batteries must not be disposed of wit h
household waste. You should return these to your distributor if they are to replaced or dispose of
them in an approved recycling center.
Trademarks
Windows 98/2000/XT/NT™ and Internet Explorer™ are registered trademarks of Microsoft
Corporation. All other company, brand and product names, like Metaswitch™, Broadsoft™,
Freeswitch™ and Asterisk™ are registered trademarks of their respective owners.
WARNING! ▼
1. Read these installation instructions carefully before connecting the IP phone to its power.
2. To reduce the risk of electric shock, do not remove the cover from the IP phone or attempt to
dismantle it. Opening or removing covers may expose you to dangerous voltage levels.
Equally, incorrect reassembly could cause electric shock on re-use of the appliance.
3. Do not expose the IP Phone to Fire, direct sunlight or excessive heat.
4. Do not expose the IP Phone to rain or moisture and do not allow it to come into contact with
water.
5. Do not install the IP phone in an environment likely to present a THREAT OF IMPACT.
6. You may clean the IP phone using a fine damp cloth. Never use solvents (such as
trichloroethylene or acetone), which may damage the phone’s plastic surface and LCD screen.
Never spray the phone with any cleaning product whatsoever.
7. Take care not to scratch the LCD screen.
8. The IP phone is designed to work in temperatures from 5
9. The IP phone must be installed at least 1 meter from radio frequency equipment, such as TVs,
radios, hi-fi or video equipment (which radiate electromagnetic fields).
10. Do not connect the LAN/PC port to any network other than an Ethernet network.
11. Do not attempt to upgrade your IP phone in an unstable power environment. This could cause
unexpected issues.
12. Do not work on the system or connect or disconnect cables during lightning storms.
13. Children don't recognize the risks of electrical appliances. Therefore use or keep the phone
only under supervision of adults or out of the reach from children.
14. No repair can be performed by the end user, if you experience trouble with this equipment, for
repair or warranty information, please contact your supplier.
!
o
C to 40oC.
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MOCET IP3062 Professional IP Phone Administrators’ Guide
Table of Content
Introduction......................................................................................................7
About This Guide........................................................................................................7
Who Should Read This Guide? .................................................................................7
How This Guide is Organized....................................................................................7
Getting Help and Support ..........................................................................................9
Part 1: Getting Started ..................................................................................10
Chapter 1: Welcome to the MOCET IP3062 Professional IP Phone.........11
Key Features of IP3062 IP Phone ............................................................................11
Chapter 2: IP3062 Professional IP Phone Firmware Architecture ...........13
Where IP3062 Phones Fit in Your Network.............................................................13
Understanding IP3062 Phone Firmware Architecture ...........................................14
What are the Configuration Files? ...................................................................15
What are the Resource Files? ..........................................................................15
Features Available on IP3062 Phones ....................................................................15
Basic User Features..........................................................................................15
Advanced Features ...........................................................................................16
Audio Features ..................................................................................................17
Security Features..............................................................................................18
Part 2: Setting Up Your System ...................................................................19
Chapter 3: Setting Up Your Phone Network...............................................20
Establishing Link Connectivity................................................................................20
Wired Connection..............................................................................................20
Wireless Connection.........................................................................................21
Security and Quality of Service Settings................................................................21
VLANs.................................................................................................................21
802.1X Authentication.......................................................................................21
QoS with DSCP..................................................................................................21
IPSec...................................................................................................................21
IP Communication Settings .....................................................................................21
Provisioning Server Discovery................................................................................22
Phone Network Menus .............................................................................................22
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MOCET IP3062 Professional IP Phone Administrators' Guide
Admin Setting Menu..........................................................................................22
Network Type Menu...........................................................................................23
IP Version Type Menu.......................................................................................23
Static IP Menu....................................................................................................23
802.1X Menu.......................................................................................................23
VLAN Menu ........................................................................................................23
QoS Settings Menu............................................................................................24
IPSec Tunnel Items Menu .................................................................................24
Security and Certificates Items Menu..............................................................25
Chapter 4: Setting Up the Provisioning Server..........................................27
Why Use a Provisioning Server?.............................................................................27
Preparation for Auto-Provisioning Service ............................................................27
Provisioning Files..............................................................................................27
Auto-Provisioning Service Settings.................................................................27
The Hierarchy of File System in Provisioning Server ....................................28
Provisioning Procedure ...........................................................................................29
Provisioning Work Flow....................................................................................29
Getting the APS Server Address......................................................................30
Firmware Upgrade.............................................................................................30
Getting the Configuration File..........................................................................31
APS Check Timing.............................................................................................31
APS Check Retry...............................................................................................31
Part 3: Configuring Your System ................................................................33
Chapter 5: Setting Up Advanced Phone Features.....................................34
Assigning Multiple Line Keys Per Registration .....................................................34
Example Multiple Line Keys Configuration.....................................................34
Assigning Call Progress Tones...............................................................................35
Configuring Network Address Translation.............................................................36
Using Corporate LDAP Directory ............................................................................36
Configuring Shared Line Appearances ..................................................................37
Example Shared Line Appearances Configuration ........................................38
Using Busy Lamp Field............................................................................................38
Enabling Voicemail Integration ...............................................................................38
Example Voicemail Configuration....................................................................38
Enabling Multiple Registrations ..............................................................................39
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MOCET IP3062 Professional IP Phone Administrators’ Guide
Setting up Backup Servers ......................................................................................40
Backup Servers Settings ..................................................................................40
SIP Servers Registration Procedure................................................................41
Chapter 6: Setting Up Phone Audio Features ............................................42
Acoustic Echo Cancellation and Voice Activity Detection ...................................42
Generating Dual Tone Multi-Frequency (DTMF) Tones.........................................42
Audio Codecs............................................................................................................43
Chapter 7: Setting Up User and Phone Security Features .......................44
Local User and Administrator Passwords..............................................................44
Web Configuration Interface.............................................................................44
Local Phone User Interface..............................................................................44
Locking the Phone....................................................................................................45
Part 4: System Maintenance Tasks .............................................................46
Chapter 8: Upgrading Your IP3062 Phones Firmware ..............................47
Auto-Provision Upgrade with MOCET APS ............................................................48
Upgrade from USB Memory Dongle........................................................................48
Upgrade Using Web Browser on a Specified Computer .......................................48
Kernel Upgrade..................................................................................................48
Application Pack Upgrade................................................................................49
Software Patch Upgrade................................................................................... 49
Upgrade Using TFTP/FTP/HTTP/HTTPS Server .....................................................49
Engineering Key Sequences on Root Menu...........................................................50
Emergency Upgrade on Boot ..................................................................................50
Updating Images through Console by U-boot........................................................51
Chapter 9: Miscellaneous Maintenance Tasks ..........................................52
Real-Time Transport Protocol (RTP) Port Base .....................................................52
Configuration File Backup .......................................................................................52
Configuration File Updates......................................................................................52
Optional SIP Header .................................................................................................54
SIPs Parameters .......................................................................................................54
RTP Options..............................................................................................................54
Dial Plan ....................................................................................................................55
System Log ...............................................................................................................56
Session Timer ...........................................................................................................57
Reset to Default ........................................................................................................57
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Part 5: Using USB Accessories ...................................................................58
Chapter 10: Using USB Memory Dongle for User Profile Back-ups........59
Chapter 11: Using USB Memory Dongle for Firmware Upgrade..............61
Chapter 12: Using USB Wi-Fi Adapter to Connect to A WLAN ................62
Part 6: References.........................................................................................64
Chapter 13: IP3062 Firmware Menu System ..............................................65
Appendix A – Upgrading Images through Console by U-boot ................67
Preparing Materials ..................................................................................................67
Software List......................................................................................................67
Hardware List..................................................................................................... 67
Software Environment Setup...................................................................................67
Hardware Environment Setup..................................................................................68
Upgrading Image through Console Port.................................................................69
Exiting Debug Mode .................................................................................................73
Setting MAC Address ...............................................................................................73
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MOCET IP3062 Professional IP Phone Administrators’ Guide
Introduction
About This Guide
The IP3062 Professional IP Phone Administrators’ Guide provides instructions for
installing, provisioning, and administering IP3062 phones. This guide will help you
understand the MOCET VoIP network and telephony components, and provides
descriptions of all available phone features.
Part 1: Getting Started of this guide gives you an overview of the IP3062 IP Phone.
Part 2: Setting Up Your System provides you essential information on how to setup your
phone network and a provisioning server.
Part 3: Configuring Your System is devoted to descriptions of the phone features you can
configure on the phones, which include brief examples of feature configurations.
Part 4: System Maintenance Tasks provides you firmware upgrade methods as well as
phone maintenance tasks.
Part 5: Using USB Accessories provides you essential information on how to use USB
memory dongle to do firmware upgrade and user profile backups, and how to use USB
Wi-Fi adapter to connect to a WLAN.
Part 6: References show IP3062 firmware menu structure.
This guide will help you perform the following tasks:
Install and configure your phone on a network server
Configure your phone’s features and functions
Configure your phone’s user settings
This guide describes a method for provisioning IP3062 phones. Although there are other
methods, the method described in this guide provides the most flexibility and
manageability, and is the recommended approach for enterprise installations.
Who Should Read This Guide?
System administrators and network engineers should read this guide to learn how properly
to set up IP3062 phones. This guide describes administration-level tasks and is not
intended for end users.
How This Guide is Organized
This guide is organized into five parts. Each part contains multiple chapters. The parts are
sequenced in the same way you would deploy IP3062 phones.
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MOCET IP3062 Professional IP Phone Administrators' Guide
The parts contain the following chapters:
Part 1: Getting Started
Chapter 1, “Welcome to the MOCET IP3062 Professional IP Phone”, introduces the
MOCET IP3062 Professional IP Phone.
Chapter 2, “IP3062 Professional IP Phone Firmware Architecture”, shows you how IP3062
IP Phones fit in your organization and details about IP3062 IP Phone firmware architecture.
Part 2: Setting Up Your System
Chapter 3, “Setting Up Your Phone Network”, describes how to set up your network.
Chapter 4, “Setting Up the Provisioning Server”, provides basic and advanced instructions
on how to set up a provisioning server, deploy the IP3062 phones from the provisioning
server, and upgrade the phone’s firmware.
Part 3: Configuring Your System
Chpater 5, “Setting Up Advanced Phone Features”, shows you how to configure and use
advanced phone features like corporate directory and voice mail.
Chapter 6, “Setting Up Audio Features”, provides informaiton on configuring and using
audio features.
Chapter 7, “Setting Up User and Phone Security Features”, describes how to configure
and use security features like locking the phone.
Part 4: System Maintenance Tasks
Chapter 8, “Upgrading Your IP3062 Phones Firmware”, give informations about firmware
upgrade methods.
Chapter 9, “Miscellaneous Maintenance Tasks”, shows you how to maintain the IP3062
phones, that includes configuration file backup and updates, dial plan, system log and
reset to default.
Part 5: Using USB Accessories
Chapter 10, “Using USB Memory Dongle for User Profile Back-ups”, describes how to do
user profile back-ups to an external USB memory dongle.
Chapter 11, “Using USB Memory Dongle for Firmware Upgrade”, shows you how to do
firmware upgrade from an external USB memory dongle.
Chapter 12, “Using USB Wi-Fi Adapter to connect to a WLAN“, shows you how to install a
dedicated USB Wi-Fi adapter and configure the IP3062 phone to connect to a WLAN.
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MOCET IP3062 Professional IP Phone Administrators’ Guide
Part 6: References
Chapter 13, “IP3062 Firmware Menu System”, shows the menu structure of the IP3062 IP
Phone firmware.
Getting Help and Support
If you are looking for help or technical support for your phones, the following types of
documents are available:
Quick User Guide, which describes how to assemble IP3062 phone and the basic
phone features
User Guide, which describes both basic and advanced phone features
Release Note, which describes the new and changed features and fixed problems in
the latest version of the firmware
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MOCET IP3062 Professional IP Phone Administrators' Guide
Part 1: Getting Started
Part 1 gives you an overview of the MOCET IP3062 Professional IP Phone and consists of
the following chapters:
Chapter 1: Welcome to the MOCET IP3062 Professional IP Phone
Chapter 2: IP3062 Professional IP Phone Firmware Architecture
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MOCET IP3062 Professional IP Phone Administrators’ Guide
Chapter 1: Welcome to the MOCET IP3062
Professional IP Phone
This chapter introduces the MOCET IP3062 Professional IP Phone.
The MOCET IP3062 Standard SIP phone is an easy-to-use high quality desk phone with
many advanced features including support for secure calling with trusted layer security
(TLS) and Secure Real-time Transfer Protocol (SRTP), a built-in IP Security (IPSEC)
virtual private network (VPN) client, and instant messaging capabilities. Utilizing a next
generation capacitive touch sensitivity panel design, the IP3062 supports up to four
simultaneous lines and can, multiple tilt angles and wall mount options as well as
automatic support for power over Ethernet (PoE). The IP3062 has 16 programmable
buttons and can be configured through the simple built in menus displayed on the blue
backlit LCD or from the phone’s Web Configuration Interface. The IP3062 can be
automatically provisioned from a local or Internet based server using the built-in MOCET
auto-provisioning and management protocols.
The IP3062 IP Phone supports many advanced features including 5-way on-phone
conferencing, can transfer and receive calls using industry-standard SIP protocols, and
can provide built-in music-on-hold (MoH) over IP network. The IP3062 is interoperable with
a wide range of SIP services and servers including those based on Metaswitch™,
Broadsoft™, Freeswitch™ and Asterisk™. Therefore, the IP3062 can be deployed and
used anywhere there is a suitable local area network (LAN) with Internet access and a
local or remotely hosted SIP server. Since it is a stand-alone and “always-on” device, it
does not require connection to a computer for it to work.
In addition, the IP3062 has a large LCD display to show all calls in progress at once and
supports HD audio through the use of the G.722 wideband codec, has a dedicated
external headset port, USB 2.0 host type A and Mini type B ports, and an Extended Dial
Module port. These functions make the IP3062 a more powerful and flexible IP phone to
meet the demands of a busy professional user.
Key Features of IP3062 IP Phone
Features Description
LCD
Physical line keys
Multiple line appearances
Multiple call appearances
Conference
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128 x 64 pixels
6 lines x 21 characters
4 keys
Up to 4 line appearances
Up to 16 call appearances
Up to 5-party
MOCET IP3062 Professional IP Phone Administrators' Guide
Navigation Key
(Up, Down, Left, Right and OK)
Programmable keys
Audio quality
(Speaker, Handset Receiver)
Voice Codec
Ethernet
Power Supply
AC adaptor
Yes (capacitive touch)
16 keys
HD
G.711 (A-law/Mu-law)
G.722
G.723.1
G.726-32
G.729A/B
iLBC
10M/100M (2 ports: LAN, PC)
Built-in IEEE802.3af PoE port
Local Power (DC5V)
5V/ 2A
Tilt stand
Wall mount
Accessories
Yes (3 steps. 30°, 51° and 60°)
Yes (Optional)
Headset
IP-EDMX (up to 2pcs)
Dedicated USB Wi-Fi adapter
USB keyboard
USB memory dongle
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MOCET IP3062 Professional IP Phone Administrators’ Guide
Chapter 2: IP3062 Professional IP Phone
Firmware Architecture
This chapter provides an overview of the IP3062 Professional IP Phone firmware big
picture, specifically an understanding of how the phone fits into the network configuration.
If you want to begin setting up your IP3062 phones, go to Setting Up Your Phone Network.
The IP3062 phone supports the following deployment scenarios.
The Session Initiation Protocol (SIP) is the Internet Engineering Task Force (IETF)
standard for multimedia communications over IP. It is an ASCII-based, application-layer
control protocol (defined in RFC3261) that can be used to establish, maintain, and
terminate calls between two or more endpoints. Like other voice over IP (VoIP) protocols,
SIP is designed to address the functions of signaling and session management within a
packet telephony network. Signaling allows call information to be carried across network
boundaries. Session management provides the ability to control the attributes of an endto-end call.
For IP3062 phones to successfully operate as a SIP endpoint in your network, it will
require:
A working IP network
Routers configured for VoIP
VoIP gateways configured for SIP
An active, configured call server to receive and send SIP messages
The rest of this chapter consists of the following sections:
Where IP3062 Phones Fit in Your Network
Understanding IP3062 Phone Firmware Architecture
Features Available on Your IP3062 Phones
If you want to begin setting up your IP3062 phones on the network, go to Setting Up Your
Phone Network.
If you want to begin configuring the features available for your IP3062 phones, go to Part 3:
Configuring Your System.
Where IP3062 Phones Fit in Your Network
IP3062 phones connect physically through a Category 5 (Cat-5) cable to a standard office
twisted -pair (IEEE 802.3) 10/100 megabits per second Ethernet LAN, and send and
receive all data using the same packet-based technology.
There are many ways to set up a phone network using IP3062 phones. The figure below is
just one example of a network setup.
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MOCET IP3062 Professional IP Phone Administrators' Guide
Understanding IP3062 Phone Firmware Architecture
The IP3062 phone firmware is made of six basic components:
Bootloader – The firmware that loads first when the phone is powered on
Kernel
Root File System
Application Software – The software that implements the phone functions and
features
Configuration files – Files that contain the phone’s settings
Resource files – Optional files that contain setting for advanced features
RReessoouurrccee FFiilleess
CCoonnffiigguurraattiioonn FFiilleess
AApppplliiccaattiioonn SSooffttwwaarree
RRoooott FFiillee SSyysstteemm
KKeerrnneell
BBoooottllooaaddeerr
For each release of firmware, there is one combined image and one update pack.
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MOCET IP3062 Professional IP Phone Administrators’ Guide
A combined image contains bootloader, kernel, root file system, application software
and configuration files.
An update pack is used when updating some, but not all, in a combined image; we also
call it a “hot fix”; a “hot fix” is used when possible to reduce upgrade time and network
bandwidth requirements.
What are the Configuration Files?
The configuration files are valid XML files that you can modify using an XML editor.
You can configure IP3062 phones automatically through configuration files stored on a
central provisioning server. Or, you can manually configure a phone using the phone’s
menu system via the local user interface. If you want, you can use the Web Configuration
Interface, or use a combination of the automatic and manual methods.
We recommend that you configure phones automatically through a central provisioning
server. If a provionsing server is not available, you can use one of the manual methods to
update most phone settings.
What are the Resource Files?
Examples of resource files include:
Contacts Directories
Ringtones
Features Available on IP3062 Phones
This section briefly outlines the features available on IP3062 phones.
Basic User Features
Configuring Call Forwarding – Provides a flexible call forwarding feature to
forward calls to another destination.
Enabling Call Hold – Pauses activity on one call so that you can use the phone
for another task, such as making or receiving another call.
Configuring the Call Logs – Contains call information such as remote party
identification, time and date, and call duration in three separate lists, dialed calls,
missed calls, and answered calls.
Configuring Call Park and Retrieve – Park an active call – puts it on hold to a
specific location, so it can be retrieved by any phone. This feature requires call
server support.
Understanding the Call Timer – Maintains a timer, in hours, minutes, and
seconds, for each call in progress.
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MOCET IP3062 Professional IP Phone Administrators' Guide
Using Call Transfer – Transfer a call in progress to some other destinations.
Configuring Call W aiting Alerts – Visually presents an incoming call on the
screen, and plays a configurable sound effect, when you are in another call.
Called Party Identification – Displays and logs the identity of the party in an
outgoing call.
Enabling Conference Management – Add, hold, mute, and remove conference
participants, and obtain information about participants.
Configuring Calling Party Identification – Displays a caller’s identity, derived from
the network signaling, when an incoming call is presented – if the information is
provided by the call server.
Connected Party Identification – Displays and logs the identity of the party to
whom you are connected to (if the name is provided by the call server).
Applying Distinctive Ringing – Enables you to select a ring tone for contacts in
the contact directory.
Configuring Do Not Disturb – Temporarily stops all incoming calls.
Configuring the Handset and Speakerphone.
Creating Local and Centralized Conferences – Join calls to create local
conferences. The user can call into centralized conferences using conference
bridge numbers. This feature requires call server support.
Using the Local Contact Directory – The phone maintains a local private contact
directory that can be edited locally, and a local public contact directory that can
be downloaded from a dedicated web server.
Microphone MUTE – Mutes the phone’s microphone so other parties cannot
hear you.
Enabling Missed Call Notification – Displays the number of missed calls you
have since you last looked at the Missed Calls list.
Using the Speed Dial Feature – Enables you to place calls quickly from
dedicated keys as well as from a speed dial menu.
Setting the Time and Date Display – Time and date can be displayed in different
format.
Advanced Features
Enabling Shared Line Appearance – Allows a line extension or phone number to
appear on multiple user’s phones. This feature requires call server support.
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Using Busy Lamp Field – You can monitor the hook status of remote parties with
the busy lamp field (BLF) LEDs and you can display your status on an attendant
phone. This feature requires call server support.
Resetting to Factory Defaults – Enables users to reset the phone to the factory
default settings.
Using the Corporate Directory – You can configure the phone to access your
corporate directory if it has a standard LDAP interface.
Using Instant Messaging – Supports the sending and receiving of instant text
messages.
Using Multiple Call Appearances – Supports multiple concurrent calls. You can
place any active call on hold to switch to another call.
Assigning Multiple Line Keys Per Registration – You can assign Multiple Line
Keys to a single registration.
Enabling Multiple Registrations – Supports multiple registrations per phone.
Configuring Network Address Interface Translation – Phones can work with
certain types of network address translation (NAT).
Quick Setup – Provides a simplified interface to enter provisioning server
parameters whil e your phone boots.
Configuring Voicemail – Configures to access a compatible voice mail server.
Audio Features
Acoustic Echo Cancellation – Employs advanced acoustic echo cancellation for
handsfree operation.
Audible Ringer Location – Choose how to play out audio tones.
Audio Codecs – Enables access to a wide range of industry standard audio
codecs.
Volume Control – Choose the volume levels for the various audio outputs on the
phone.
Comfort Noise – Provides a consistent noise level to the remote user.
Customizing Audio Sound Effects – Enables you to customize sound effects
associated with incoming calls and other events.
DTMF Event RTP Payload – Conforms to RFC2833, which describes a standard
RTP-compatible technique for conveying DTMF dialing and other telephony
events over an RTP media stream.
MOCET IP3062 Professional IP Phone Administrators’ Guide
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MOCET IP3062 Professional IP Phone Administrators' Guide
Generating Dual Tone Mulit-Frequency (DTMF) Tones – Generates dual tone
multi-frequency (DTMF) tones in response to user dialing on the dial pad.
IEEE 802.1p/Q – The phone may tag all Ethernet packets it transmits with an
802.1Q VLAN header.
Voice Activity Detection – Conserves netowork bandwidth by detecting periods
of relative “silence” in the transmit data path and replacing that silence with
special packets that indicate silence is occuring.
Security Features
Configuration File Encryption – Confidential information stored in configuration
files can be protected (encrypted). The phone can recognize encrypted files,
which it downloads from the provisioning server.
Digital Certificates – Supports digital certificates and associated private keys.
Local User and Administrator Passwords – Local settings menus are protected
with two privilege levels – user and administrator – each with its own password.
Locking the Phone – Prevent access to the phone menu and to key presses.
Secure Real-Time Transport Protocol – Encrypting audio streams to avoid
interception and eavesdropping.
802.1X Authentication – Authenticate devices connecting to a loacl area network
(LAN).
For instructions on how to set up each feature on IP3062 phone, see the feature sections
in Part 3: Configuring Your System.
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MOCET IP3062 Professional IP Phone Administrators’ Guide
Part 2: Setting Up Your System
Part 2 provides you with essential information on how to set up your phone network and a
provisioning server. You will find basic and advanced instructions on how to set up a
provisioning server, how to deploy IP3062 phones from the provisioning server, and how
to upgrade the firmware.
Part 2 consists of the following chapters:
Chapter 3: Setting Up Your Phone Network
Chapter 4: Setting Up the Provisioning Server
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MOCET IP3062 Professional IP Phone Administrators' Guide
Chapter 3: Setting Up Your Phone
Network
This chapter shows you several automated and manaul ways to configure IP3062 phones
to operate in a LAN.
Connecting your IP3062 phone to the LAN will initiate a start-up sequence. Note that only
step 1 is required and automatic (except for phones on a WLAN). Steps 2, 3, and 4 are
optional as all these settings can be manually configured on the phone. It is common to
complete step 3 using a DHCP server whinin the LAN. The phone uses the following startup sequence:
1. The phone establishes network connectivity.
IP3062 phone will establish 10M/100M network link with an Ethernet switch
device. However, when IP3062 phone connets with a dedicated USB Wi-Fi
adapter, it will establish a Wi-Fi (802.11b/g/n) connection to a wireless access
point. The phone will not be able to make and receive calls until this link is
established. If IP3062 phone can not establish a link to the LAN, an error
message Check Network Connection will display on the LCD.
2. Apply appropriate security and Quality of Service (QoS) settings (optional).
Assign the phone to a VLAN and/or 802.1X authentication.
3. Establish DHCP negotiation with the network and IP address, network addressing
options, network gateway address, and time server.
4. Provisioning server discovery. (optional)
Once the provisioning server discovery is complete, the phone will initiate the provisioning
process, which is described in the next chapter Setting Up the Provisioning Server.
These steps are described in more detail in the following sections of this chapter:
Establishing Link Connectivity
Security and Quality of Service Settings
IP Communication Settings
Provisioning Se rver Discovery
Phone Network Menus
Establishing Link Connectivity
Wired Connection
IP3062 phone supports the following Ethernet line rates: 10Mbps and 100Mbps. Ethernet
line rates are automatically negotiated so that no special configuration is required.
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MOCET IP3062 Professional IP Phone Administrators’ Guide
Wireless Connection
You must connect the IP3062 phone with a dedicated USB Wi-Fi adapter, and configure
wireless setting before they can establish a connection to a wireless network.
To install a dedicated USB Wi-Fi adapter and change the wireless settings that may need
to be set up to connect your device to the Wireless LAN(WLAN), go to Chapter 12: Using
USB Wi-Fi Adapter to Connect to A WLAN.
Security and Quality of Service Settings
You have the option of using several layer-2 and layer-3 mechanisms that increase
network security and minimize audio latency. This section describes each of the network
security and quality of service options.
VLANs
A Virtual LAN (VLAN) can be used to seperate and assign higher priority to a voice VLAN
as a way of minimizing latency. IP3062 supports Static method. The VLAN ID can be
manually set from the phone web or menu interface or from a configuration file. To change
this parameter, go to VLAN Menu.
802.1X Authentication
802.1X authentication is a technology that originated for authenticating Wi-Fi clients. It has
also been adopted for authenticating PCs and other devices in LAN deployments. To
change this parameter, go to 802.1X Menu.
QoS with DSCP
Differentiated Services Code Point (DSCP) is a field in an IP packet that enables different
levels of service to be assigned to network traffic. This is achieved by marking each packet
on the network with a DSCP code and appropriating it to the corresponding level of service.
To change this parameter, go to QoS Settings Menu.
IPSec
Internet Protocol Security (IPSec) is a protocol suite for securing Internet Protocol (IP)
communications by authenticating and encrypting each IP packet of a communication
session. It can be used in protecting data flows between a pair of hosts (host-to-host),
between a pair of security gateways (network-to-network), or between a security gateway
and a host (network-to-host). IP3062 supports IPSec in a host-to-host transport and in
network tunnel modes. To change this parameter, go to IPSec Tunnel Items Menu.
IP Communication Settings
When the phone has established network connectivity, it needs to acquire several IP
network settings to proceed with IP communication. These settings are typically obtained
automatically from a DHCP server.
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MOCET IP3062 Professional IP Phone Administrators' Guide
You have the option to set the IP communication settings manually from the phone web or
menu interface.
Provisioning Server Discovery
By default, the IP3062 Auto-Provisioning function is disabled. If you need to use IP3062
Auto-Provisioning function, please go to Chapter 4: Setting Up the Provisioning Server.
Phone Network Menus
You have the option of modifying the phone network configuration.
After your phone starts and enters standby mode, the Network Setting menu is accessible
from the phone’s main menu.
Select Menu > Admin Setting > Network Setting.
To access the Admin Setting menu, you will have to enter the administrator’s password.
For more information, see Local User and Administrator Passwords in Chapter 7: Setting
Up User and Phone Security Features.
Use the soft keys, the arrow keys, and the OK key to make changes.
Some advanced network configuration items, for example, QoS Settings,
IPSec Tunnel Items and Security and Certificates Items, are only accessible
through Web Configuration Interface. So, if possible, using Web
Configuration Interface to do Network Setting and Security and Certificates
Setting configurations is more convenient.
Admin Setting Menu
Name Description
Network Type
IP Version Type
Static IP
802.1X
SNTP
VLAN
Ping
See Network Type Menu.
See IP Version Type Menu.
See Static IP Menu.
See 802.1X Menu.
The Simple Network Time Protocol (SNTP) server is the phone
obtains the current time from.
See VLAN Menu.
The Ping function is for administrator to debug when the phone
can not connect to LAN.
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MOCET IP3062 Professional IP Phone Administrators’ Guide
Network Type Menu
Name Description
Static IP
DHCP
If enabled, the phone will use the parameters configured in Static
IP menu.
The default setting. DHCP is used to obtain the parameters of IP
Address, Subnet Mask, Default Gateway and DNS.
IP Version Type Menu
Name Description
IPv4
IPv6
The default setting. When the phone is enabled Static IP, it will
use the configured IPv4 address.
If enabled as well as Static IP, the phone will use the configured
IPv6 address.
Static IP Menu
Name Description
IP Address
When the phone is enabled Static IP and IPv4, it will use the
configured IPv4 address.
IPv6 Address
Subnet Mask
Default Gateway
DNS
When the phone is enabled Static IP and IPv6, it will use the
configured IPv6 address.
When the phone is enabled Static IP, it will use the configured
subnet mask.
When the phone is enabled Static IP, it will use the configured
default gateway.
When the phone is enabled Static IP, it will use the configured
DNS.
802.1X Menu
Name Description
802.1X Type
802.1X Identity
802.1X Password
Three options: Off, EAP-MD5 and EAP-TLS. The default is Off.
The selected EAP typ e is used for authentication.
The identity is required for 802.1X authentication.
The password is required for 802.1X authentication.
VLAN Menu
Name Description
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