ASUS Prime Q270M-C Service Manual

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PRIME Q270M-C

PRIME Q270M-C/CSM

Motherboard

E12268

First Edition

November 2016

No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK COMPUTER INC. (“ASUS”).

Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing.

ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE), EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.

SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.

Products and corporate names appearing in this manual may or may not be registered trademarks or copyrights of their respective companies, and are used only for identification or explanation and to the owners’ benefit, without intent to infringe.

Offer to Provide Source Code of Certain Software

This product contains copyrighted software that is licensed under the General Public License (“GPL”), under the Lesser General Public License Version (“LGPL”) and/or other Free Open Source Software Licenses. Such software in this product is distributed without any warranty to the extent permitted by the applicable law. Copies of these licenses are included in this product.

Where the applicable license entitles you to the source code of such software and/or other additional data, you may obtain it for a period of three years after our last shipment of the product, either

(1)for free by downloading it from http://support.asus.com/download

(2)for the cost of reproduction and shipment, which is dependent on the preferred carrier and the location where you want to have it shipped to, by sending a request to:

ASUSTeK Computer Inc.

Legal Compliance Dept.

15 Li Te Rd.,

Beitou, Taipei 112

Taiwan

In your request please provide the name, model number and version, as stated in the About Box of the product for which you wish to obtain the corresponding source code and your contact details so that we can coordinate the terms and cost of shipment with you.

The source code will be distributed WITHOUT ANY WARRANTY and licensed under the same license as the corresponding binary/object code.

This offer is valid to anyone in receipt of this information.

ASUSTeK is eager to duly provide complete source code as required under various Free Open Source Software licenses. If however you encounter any problems in obtaining the full corresponding source code we would be much obliged if you give us a notification to the email address gpl@asus.com, stating the product and describing the problem (please DO NOT send large attachments such as source code archives, etc. to this email address).

Contents

Safety information.......................................................................................	iv
About this guide..........................................................................................	iv
Package contents........................................................................................	vi
PRIME Q270M-C specifications summary................................................	vi

Chapter 1	Product introduction
Motherboard overview..............................................................................		1-1
Central Processing Unit (CPU).................................................................		1-9
System memory.......................................................................................		1-10

Chapter 2	BIOS information
BIOS setup program.................................................................................		2-1
BIOS menu screen....................................................................................		2-2
Exit menu	...................................................................................................	2-3
Appendix
Notices.......................................................................................................		A-1
ASUS contact ........................................................................information		A-5

iii

Safety information

Electrical safety

•To prevent electrical shock hazard, disconnect the power cable from the electrical outlet before relocating the system.

•When adding or removing devices to or from the system, ensure that the power cables for the devices are unplugged before the signal cables are connected. If possible, disconnect all power cables from the existing system before you add a device.

•Before connecting or removing signal cables from the motherboard, ensure that all power cables are unplugged.

•Seek professional assistance before using an adapter or extension cord. These devices could interrupt the grounding circuit.

•Ensure that your power supply is set to the correct voltage in your area. If you are not sure about the voltage of the electrical outlet you are using, contact your local power company.

•If the power supply is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.

Operation safety

•Before installing the motherboard and adding components, carefully read all the manuals that came with the package.

•Before using the product, ensure all cables are correctly connected and the power cables are not damaged. If you detect any damage, contact your dealer immediately.

•To avoid short circuits, keep paper clips, screws, and staples away from connectors, slots, sockets and circuitry.

•Avoid dust, humidity, and temperature extremes. Do not place the product in any area where it may be exposed to moisture.

•Place the product on a stable surface.

•If you encounter technical problems with the product, contact a qualified service technician or your retailer.

About this guide

This user guide contains the information you need when installing and configuring the motherboard.

How this guide is organized

This guide contains the following parts:

•Chapter 1: Product introduction

This chapter describes the features of the motherboard and the new technology it supports. It includes descriptions of the switches, jumpers, and connectors on the motherboard.

•Chapter 2: BIOS information

This chapter discusses changing system settings through the BIOS Setup menus. Detailed descriptions fo the BIOS parameters are also provided.

Where to find more information

Refer to the following sources for additional information and for product and software updates.

1.ASUS websites

The ASUS website provides updated information on ASUS hardware and software products. Refer to the ASUS contact information.

2.Optional documentation

Your product package may include optional documentation, such as warranty flyers, that may have been added by your dealer. These documents are not part of the standard package.

Conventions used in this guide

To ensure that you perform certain tasks properly, take note of the following symbols used throughout this manual.

DANGER/WARNING: Information to prevent injury to yourself when completing a task.

CAUTION: Information to prevent damage to the components when completing a task

IMPORTANT: Instructions that you MUST follow to complete a task.

NOTE: Tips and additional information to help you complete a task.

Typography

Bold text	Indicates a menu or an item to select.
Italics	Used to emphasize a word or a phrase.
<Key>	Keys enclosed in the less-than and greater-than sign
	means that you must press the enclosed key.
	Example: <Enter> means that you must press the Enter or
	Return key.
<Key1> + <Key2> + <Key3>	If you must press two or more keys simultaneously, the key
	names are linked with a plus sign (+).

Package contents

Check your motherboard package for the following items.

	Motherboard		ASUS PRIME Q270M-C motherboard

	Cables		2 x Serial ATA 6.0 Gb/s cables

	Accessories		1 x I/O Shield
	Accessories		2 x M.2 screw packages
			2 x M.2 screw packages

	Application DVD		Support DVD

	Documentation		User Guide

If any of the above items is damaged or missing, contact your retailer.

PRIME Q270M-C specifications summary

CPU	LGA1151 socket for 7th/6th Generation Intel® Core™ i7/ i5/ i3/Pentium®/
	Celeron® Processors*
	Supports 14nm CPU
	Supports Intel® Turbo Boost Technology 2.0**
	* The Intel® Turbo Boost Technology 2.0 support depends on the CPU types.
	** Refer to www.asus.com for Intel® CPU support list.
Chipset	Intel® Q270 Chipset
Memory	4 x DIMM, max. 64GB, DDR4 2400MHz, non-ECC, un-buffered memory
	Dual-channel memory architecture
	Supports Intel® Extreme Memory Profile (XMP)

Graphics

Expansion slots

LAN

Audio

*Hyper DIMM support is subject to the physical characteristics of individual CPUs. Please refer to Memory QVL for details.

**Refer to www.asus.com for the latest Memory QVL (Qualified Vendors List).

Integrated graphics processor

Multi-VGA output support: DP/HDMI/DVI-D/D-Sub ports

-Supports DisplayPort with max. resolution of 4096 x 2304 @60Hz

-Supports HDMI with max. resolution of 4096x2160@24Hz / 2560x1600@60Hz

-Supports DVI-D with max. resolution of 1920 x 1200 @60Hz

-Supports D-Sub with max. resolution of 1920 x 1200 @60Hz

Support up to three displays simultaneously

Support Intel® InTruTM 3D, Quick Sync Video, Intel® Clear Video HD Technology, and Intel® InsiderTM

Maximum shared memory of 1024 MB

1 x PCI Express 3.0/2.0 x16 slot

2 x PCI Express 3.0/2.0 x1 slots

1 x PCI slot

Intel® I219LM Gigabit LAN Controller

Realtek ALC887 8-channel High Definition Audio CODEC

- Supports jack-detection and front panel jack-retasking

USB	10 x USB 3.0/2.0 ports (4 ports at midboard, 6 ports at back panel)
	4 x USB 2.0/1.1 ports (2 ports at midboard, 2 ports at back panel)
	(continued on the next page)

PRIME Q270M-C specifications summary

	Intel® Q270 Chipset:
	- 6 x Serial ATA 6.0 Gb/s connectors
	- 2 x M.2 Sockets with M Key, type 2242/2260/2280 storage devices
	with IRST support, (M.2_1 @ SATA & PCIE mode, M.2_2 @PCIE
	mode)
Storage	- Ready for Intel® Optane Memory*
	- Supports Raid 0,1,5,10
	* Intel® Optane Technology is only supported when using 7th Generation Intel®
	Processors. Before using Intel® Optane memory modules, ensure that you
	have updated your motherboard drivers and BIOS to the latest version from
	ASUS support website.
	Dependable stability:

ASUS 5X PROTECTION III:

-SafeSlot Core - Fortified PCIe with solid soldering

-LANGuard - Surge-protected networking

-Overvoltage Protection - World-class circuit-protecting power design

-ESD Guards - Electrostatic discharge protection

-Stainless Steel Back I/O - 3X corrosion-resistance for greater durability

ASUS unique features Superb performance:

UEFI BIOS:

- Most advanced options with fast response time

Easy PC DIY:

Safe motherboard mounting

- Component-free areas to minimize damage risk

Q-Design

- ASUS Q-DIMM

- ASUS Q-Slot

		1 x PS/2 keyboard port (purple)
		1 x PS/2 mouse port (green)
		1 x DVI-D port
		1 x D-Sub port
		1 x HDMI port
	Rear panel I/O ports	1 x DisplayPort
		1 x LAN (RJ-45) port

		2 x USB 2.0/1.1 ports
		6 x USB 3.0/2.0 ports
		3 x Audio jacks support 8-channel audio output*
		* Use a chassis with HD audio module in the front panel to support an 8-channel
		audio output.
		2 x USB 3.0/2.0 connectors support additional 4 USB 3.0/2.0 ports
		1 x USB 2.0/1.1 connector supports additional 2 USB 2.0/1.1 ports
	Internal connectors/	6 x SATA 6.0 Gb/s connectors
		1 x CPU fan connector
	switches/ buttons
		2 x Chassis fan connectors

		1 x Front panel audio connector (AAFP)
		1 x System panel connector
		(continued on the next page)

vii

PRIME Q270M-C specifications summary

Internal connectors/ switches/ buttons

BIOS features

Manageability

Support DVD

Operating systems

Form factor

1 x Speaker connector

1 x LPT header

2 x COM connectors

1 x MONO-out header (with Amp IC)

1 x Chassis intrusion header

1 x Clear CMOS header

1 x 24-pin ATX power connector

1 x 8-pin ATX 12V power connector

1 x DIS ME jumper

1 x LPC debug header TPM 2.0 IC Onboard

128 Mb Flash ROM, UEFI AMI BIOS, PnP, DMI3.0, WfM2.0, SM BIOS 3.0,

ACPI 5.1, Multi-language BIOS, ASUSbackup, LOGO flash, ME update, DMI value edit, BIOS value edit

WfM 2.0, DMI 3.0, WOL, WOR, PXE

Drivers

Windows® 10 (64-bit)

Windows® 8.1 (64-bit)*

Windows® 7 (64-bit/32-bit)*

*Windows® 8.1 (64-bit) and Windows® 7 (32/64-bit) are only supported when using 6th Generation Intel® Processors.

mATX form factor: 9.6”x 9.6” (24.4cm x 24.4cm)

Specifications are subject to change without notice.

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