ARRIS TG2492 Manual Insert

Software License, Warranty, Safety, and Regulatory Information

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ARRIS® Retail Devices

SAFETY AND REGULATORY INFORMATION

Important Safety Instructions
Read This Before You Begin — When using your equipment, basic safety

precautions should always be followed to reduce the risk of fire, electric shock, and
injury to persons, including the following:

 Read all of the instructions listed here and/or in the user manual before you operate

this device. Give particular attention to all safety precautions. Retain the instructions
for future reference.

 This device must be installed and used in strict accordance with manufacturer’s

instructions, as described in the user documentation that is included with the device.

 Comply with all warning and caution statements in the instructions. Observe all

warning and caution symbols that are affixed to this device.

 To prevent fire or shock hazard, do not expose this device to rain or moisture. The

device must not be exposed to dripping or splashing. Do not place objects filled with
liquids, such as vases, on the device.

 This device was qualified under test conditions that included the use of the supplied

cables between system components. To ensure regulatory and safety compliance,
use only the provided power and interface cables and install them properly.

 Different types of cord sets may be used for connections to the main POWER supply

circuit. Use only a main line cord that complies with all applicable device safety
requirements of the country of use.

 Installation of this device must be in accordance with national wiring codes and

conform to local regulations.

 Operate this device only from the type of power source indicated on the device’s

marking label. If you are not sure of the type of power supplied to your home, consult
your dealer or local power company.

 Do not overload outlets or extension cords, as this can result in a risk of fire or

electric shock. Overloaded AC outlets, extension cords, frayed power cords,
damaged or cracked wire insulation, and broken plugs are dangerous. They may
result in a shock or fire hazard.

 Route power supply cords so that they are not likely to be walked on or pinched by

items placed upon or against them. Pay particular attention to cords where they are
attached to plugs and convenience receptacles, and examine the point where they
exit from the device.

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Software License, Warranty, Safety, and Regulatory Information

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ARRIS® Retail Devices

 Place this device in a location that is close enough to an electrical outlet to

accommodate the length of the power cord.

 Place the device to allow for easy access when disconnecting the power cord of the

device from the AC wall outlet.

 Do not connect the plug into an extension cord, receptacle, or other outlet unless the

plug can be fully inserted with no part of the blades exposed.

 Place this device on a stable surface.
 Avoid damaging the cable modem with static by touching the coaxial cable when it is

attached to the earth-grounded coaxial cable-TV wall outlet.

 Always first touch the coaxial cable connector on the cable modem when

disconnecting or reconnecting the Ethernet cable from the cable modem or user’s

PC.

 It is recommended that the customer install an AC surge protector in the AC outlet to

which this device is connected. This is to avoid damaging the device by local
lightning strikes and other electrical surges.

 Postpone installation until there is no risk of thunderstorm or lightning activity in the

area.

 Avoid using a telephone (other than a cordless type) during an electrical storm.

There may be a remote risk of electric shock from lightning. For added protection,
unplug the device from the wall outlet and disconnect the cables to avoid damage to
this device due to lightning and power surges.

 Do not use this product near water: for example, near a bathtub, washbowl, kitchen

sink or laundry tub, in a wet basement, or near a swimming pool.

 Do not use the telephone to report a gas leak in the vicinity of the leak.
 Do not cover the device or block the airflow to the device with any other objects.

Keep the device away from excessive heat and humidity and keep the device free
from vibration and dust.

 Wipe the device with a clean, dry cloth. Never use cleaning fluid or similar

chemicals. Do not spray cleaners directly on the device or use forced air to remove
dust.

 For added protection, unplug the device from the wall outlet and disconnect the

cables to avoid damage to this device due to lightning and power surges.
CAUTION: To reduce the risk of fire, use only No. 26 AWG or larger (e.g., 24 AWG)

UL Listed or CSA Certified Telecommunication Line Cord, or national equivalent.

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Software License, Warranty, Safety, and Regulatory Information

When you see this symbol on an ARRIS device, do not dispose of the
product with residential or commercial waste.

Recycling Your ARRIS Equipment

Please do not dispose of this product or any included electronic accessories,
i.e., power supply or battery, with your residential or commercial waste.
Electronics and battery components should be recycled which is mandated
in some regions. Contact your local authorities, or perform a web search, for
information about practices established for your region.

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ARRIS® Retail Devices

 Upon completion of any service or repairs to this device, ask the service technician

to perform safety checks to determine that the device is in safe operating condition

 Do not open the device. Do not perform any servicing other than that contained in

the installation and troubleshooting instructions. Refer all servicing to qualified
service personnel.

 This device should not be used in an environment that exceeds 104º F (40º C).
SAVE THESE INSTRUCTIONS

Note to CATV System Installer — This reminder is provided to call the CATV system
installer’s attention to Section 820.93 of the National Electric Code, which provides

guidelines for proper grounding and, in particular, specifies that the Coaxial cable
shield shall be connected to the grounding system of the building, as close to the point
of cable entry as practical.

CARING FOR THE ENVIRONMENT BY RECYCLING

IMPORTANT VoIP SERVICE INFORMATION

Models that Support Embedded VoIP Service

Please see warning below if your product supports embedded VoIP services and also
includes a nickel-cadmium or sealed lead battery for backup powering.

WARNING! Product contains nickel-cadmium battery. Battery must be recycled or

disposed of properly.
Product contains sealed lead battery. Battery must be recycled or

disposed of properly.

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Software License, Warranty, Safety, and Regulatory Information

Please contact your Internet Service Provider (ISP) and/or your local
municipality for additional information on making emergency calls using VoIP
service in your area.

IMPORTANT: When using this VoIP device, you CANNOT make any calls,
including an emergency call, and emergency location services (where
supported) WILL NOT be available, under the following circumstances:

 Your broadband ISP connection goes down, is lost, or otherwise fails.
 You lose electrical power.
 You have changed the physical address of your VoIP device, and you did

not update or otherwise advise your VoIP service provider of this change.

 There are delays in making your location information available in or

through the local automatic location information database.

Note: Your service provider, not ARRIS, is responsible for the provision of
VoIP telephony services through this equipment. ARRIS shall not be liable
for, and expressly disclaims, any direct or indirect liabilities, damages,
losses, claims, demands, actions, causes of action, risks, or harms arising
from or related to the services

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ARRIS® Retail Devices

FCC STATEMENTS

FCC Interference Statement

This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the device off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:

 Reorient or relocate the receiving antenna.
 Increase the separation between the device and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

 Consult the dealer or an experienced radio/TV technician for help.

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