Apple Power Macintosh 9500 User Manual
Power Macintosh
User’s Guide
Includes setup, troubleshooting, and important health-related
information for Power Macintosh 9500 series computers
K Apple Computer, Inc.
© 1996 Apple Computer, Inc. All rights reserved.
Under the copyright laws, this manual may not be copied, in whole or in part, without the
written consent of Apple. Your rights to the software are governed by the accompanying
software license agreement.
The Apple logo is a trademark of Apple Computer, Inc., registered in the U.S. and other
countries. Use of the “keyboard” Apple logo (Option-Shift-K) for commercial purposes without
the prior written consent of Apple may constitute trademark infringement and unfair
competition in violation of federal and state laws.
Every effort has been made to ensure that the information in this manual is accurate. Apple is
not responsible for printing or clerical errors.
Apple Computer, Inc.
1 Infinite Loop
Cupertino, CA 95014-2084
(408) 996-1010
Apple, the Apple logo, AppleScript, AppleShare, AppleTalk, GeoPort, ImageWriter, Inter•Poll,
LaserWriter, LocalTalk, Macintosh, MacTerminal, PlainTalk, Power Macintosh, PowerTalk,
and StyleWriter are trademarks of Apple Computer, Inc., registered in the U.S. and other
countries.
AppleCD, Apple Desktop Bus, At Ease, AudioVision, Balloon Help, Chicago, Disk First Aid,
eWorld, Finder, Macintosh PC Exchange, and QuickDraw are trademarks of Apple
Computer, Inc.
Adobe and PostScript are trademarks of Adobe Systems Incorporated or its subsidiaries and
may be registered in certain jurisdictions.
Helvetica and Times are registered trademarks of Linotype-Hell AG and/or its subsidiaries.
PowerPC and the PowerPC logo are trademarks of International Business Machines
Corporation, used under license therefrom.
Simultaneously published in the United States and Canada.
Mention of third-party products is for informational purposes only and constitutes neither an
endorsement nor a recommendation. Apple assumes no responsibility with regard to the
performance or use of these products.
Con ten ts
Communications regulation information vi
Preface Welcome to Power Macintosh ix
Part I
1Getting Started 1
Plugging in the computer 3
Installing an expansion card 4
Connecting a monitor 4
Connecting the mouse and keyboard 8
Connecting other equipment 10
Tur ni ng the computer on 11
Problems turning your computer on? 13
What’s next? 13
Learning the basics 14
Revi ewing the basics 16
Tur ni ng the computer off 18
Where to find answers 19
iii
2Getting Help 21
Getting answers to your questions 22
Identifying objects on the screen 30
Learning useful shortcuts 31
3Connecting Additional Equipment 33
Your computer at a glance 33
Connecting audio equipment 36
Connecting external SCSI devices 40
Expanding memory 44
Installing internal drives 44
Connecting network cables 45
4Installing and Using Application Programs 47
Installing application programs 48
Working with several programs at a time 49
Backing up your files 51
Usi ng Power Macintosh application programs 51
5Using the Optional CD-ROM Player 53
Inserting a CD-ROM disc 54
Ejecting a CD-ROM disc 55
Playing audio CDs 56
Working with Photo CDs 57
Sharing a CD-ROM disc over a network 58
iv
Contents
Part II
6Troubleshooting 61
When you have questions 61
If you have trouble 61
Solutions to common problems 64
Solutions to CD-ROM problems 77
If your computer’s performance decreases 84
Solv ing printer problems 85
Obtaining updated Apple software 86
Initializing a hard disk 90
Repairing a damaged disk 93
Installing or reinstalling system software 97
Installing or reinstalling CD-ROM software 107
Part III
Appendi x A Health, Safety, and Maintenance Tips 111
Health-related information about computer use 111
Safety ins tructions 116
Handling your computer equipment 117
Cleaning your equipment 123
Locking and unlocking the mouse 126
Appendi x B Installing an Expansion Card 129
Expansion card power requirements 130
Installing an expansion card 130
Upgrading the processor 138
Appendi x C Special Keys on Your Keyboard 139
Typing sp ecia l characters and symbols 141
Special key combinations 143
Index 145
Contents
v
Communications regulation information
FCC statement
This equipment has been tested and found to comply with the limits for a Class B digital device
in accordance with the specifications in Part 15 of FCC rules. See instructions if interference to
radio or television reception is suspected.
Radio and television interference
The equipment described in this manual generates, uses, and can radiate radio-frequency
energy. If it is not installed and used properly—that is, in strict accordance with Apple’s
instructions—it may cause interference with radio and television reception.
This equipment has been tested and found to comply with the limits for a Class B digital device
in accordance with the specifications in Part 15 of FCC rules. These specifications are designed
to provide reasonable protection against such interference in a residential installation. However,
there is no guarantee that interference will not occur in a particular installation.
Note: When the 10BASE-T Ethernet is connected, the system complies only with the FCC Part
15, Class A limits and the CISPR 22, Class A limits, and may not be used in a residential area.
You can determine whether your computer system is causing interference by turning it off. If
the interference stops, it was probably caused by the computer or one of the peripheral devices.
If your computer system does cause interference to radio or television reception, try to correct
the interference by using one or more of the following measures:
m Turn the television or radio antenna until the interference stops.
m Move the computer to one side or the other of the television or radio.
m Move the computer farther away from the television or radio.
m Plug the computer into an outlet that is on a different circuit from the television or radio.
(That is, make certain the computer and the television or radio are on circuits controlled by
different circuit breakers or fuses.)
If necessary, consult an Apple-authorized service provider or Apple. See the service and support
information that came with your Apple product. Or, consult an experienced radio/television
technician for additional suggestions. You may find the following booklet helpful: Interference
Handbook (stock number 004-000-00493-1). This booklet, prepared by the Federal
Communications Commission, is available from the U.S. Government Printing Office,
Washington, DC 20402.
IMPORTANT
could void the FCC Certification and negate your authority to operate the product.
This product was tested for FCC compliance under conditions that included the use of Apple
peripheral devices and Apple shielded cables and connectors between system components. It is
important that you use Apple peripheral devices and shielded cables and connectors between
system components to reduce the possibility of causing interference to radios, television sets,
and other electronic devices. You can obtain Apple peripheral devices and the proper shielded
cables and connectors through an Apple-authorized dealer. For non-Apple peripheral devices,
contact the manufacturer or dealer for assistance.
Changes or modifications to this product not authorized by Apple Computer, Inc.,
vi
Communications Regulation Information
DOC statement
DOC Class B Compliance This digital apparatus does not exceed the Class B limits for radio
noise emissions from digital apparatus as set out in the interference-causing equipment standard
entitled “Digital Apparatus,” ICES-003 of the Department of Communications.
Observation des normes—Classe B Cet appareil numérique respecte les limites de bruits
radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme
sur le matériel brouilleur : “Appareils Numériques”, NMB-003 édictée par le ministre des
Communications.
VCCI statement
CD-ROM drive
WARNING
equipment’s manual may result in hazardous exposure.
WARNING
this product is harmful to the eyes. The use of optical instruments, such as magnifying lenses,
with this product increases the potential hazard to your eyes. For your safety, have this
equipment serviced only by an Apple-authorized service provider.
If you have an internal Apple CD-ROM drive in your computer, your computer is a Class 1
laser product. The Class 1 label, located in a user-accessible area, indicates that the drive meets
minimum safety requirements. A service warning label is located in a service-accessible area.
The labels on your product may differ slightly from the ones shown here.
Making adjustments or performing procedures other than those specified in your
Do not attempt to disassemble the cabinet containing the laser. The laser beam used in
Class 1 label Service warning label
Communications Regulation Information
vii
Welcome to Power Macintosh
Congratulations on the purchase of your new Macintosh. Your computer is
designed to give you the highest performance combined with real ease of
use—it’s easy to set up, easy to use, and easy to expand. This book will guide
you through the setup procedure, tell you how to expand your Macintosh, and
provide many tips on using your new system.
Your Macintosh computer is powered by the new † microprocessor
(or “chip”). This microprocessor was designed by Apple Computer, Inc.,
Motorola, Inc., and IBM Corporation. The † microprocessor uses
Reduced Instruction Set Computing (RISC) technology to deliver very high
performance at the lowest possible cost. The † RISC mi c roprocessor
represents the state of the art i n microprocessor design.
Your new Macintosh will run almost all your existing Macintosh software, but
for best performance and greatest speed, look for the new software programs
designed especially for Power Macintosh computers. You’ll find Power
Macintosh programs at any software store that carries products for Macintosh.
ix
Chapter 1 Get ting Star ted
Chapter 2 Get ting H elp
Chapter 3 Conn ecting Additional Equipment
Chapter 4 Installing and Using Ap plic ation Pro grams
Chapter 5 Using the Optional CD -ROM Player
part
I
Follow the instructions in this
chapter to set up your computer
and learn the basics.
1
Getting Started
The illustration on the next page shows all the equipment you will need to set
up your computer and begin using it. (Note that your monitor and keyboard
may look slightly different depending on what you purchased.)
Place your equipment on a sturdy, flat surface near a grounded wall outlet.
(Your computer was designed to be placed on the floor to conserve desk
space, but it can also be placed on any stable, flat surface.) Before following
the setup instructions in this chapter, you may want to read “Arranging Your
Office” in Appendix A (in the section on health-related information) for
tips on adjusting your work furniture so that you’re comfortable when using
the co mputer.
1
Monitor
Macintosh computer
Keyboard cable
(sometimes built
into the keyboard
as shown here)
Mouse
Apple PlainTalk Microphone (optional)
Computer power cord
Keyboard
Monitor cable
(sometimes built into the monitor)
Monitor power cord
(sometimes built into the monitor)
Pluggin g in the computer
Before you plug your Macintosh into a wall socket, carefully read all the
setup instructions in this chapter. T h en, before you connect anything to your
Macintosh, follow the instructions in this section to plug it in. The plug
grounds the computer and protects it from electrical damage while you are
setting up. When you are ready to begin, follow these steps:
1Plug the socket end of the computer’s power cord into the recessed power socket
(marked with the symbol ≤) on the back of the computer.
2Plug the other end of the power cord into a three-hole grounded outlet or power strip.
WARNING
This equipment is intended to be electrically grounded.
Your Macintosh is equipped with a three-wire grounding plug—a plug
that has a third (grounding) pin. This plug will fit only a grounded
AC outlet. This is a safety feature. If you are unable to insert the plug
into the outlet, contact a licensed electrician to replace the outlet
with a properly grounded outlet. Do not defeat the purpose of the
grounding plug!
Power cord socket
Power cord plug
Getting Started
3
IMPORTANT
The only way to disconnect power completely is to unplug the
power cord. Make sure that at least one end of the power cord is within easy
reach so that you can unplug the computer when you need to.
Installing an ex pansion card
If you purchased a monitor (video) card or other expansion card for your
Macintosh, install it now. (See Appendix B, “Installing an Expansion Card,”
for instructions.)
Note: Some Power Macintosh 9500 models do not include a factory-installed
monitor card, so that you can install your own monitor card. If you have one
of these models, there is no monitor port on the back of the computer. You
need to install your monitor card now.
If you don’t have to install a monitor card or other expansion card, go on to
the next section, “Connecting a Monitor.”
Connectin g a monitor
You can connect many types of monitors to your Macintosh computer,
including most standard monitors. See the Tech n i cal In f o r m a t i o n booklet that
came with your computer for a complete list.
4
This section contains instr uctions on connecting most types of monitors.
Monitors from manufacturers other than Apple may require adapters for their
monitor cables and power cords. If you are connecting a non-Apple monitor,
also refer to the instructions that came with the monitor.
Chapter 1
Connecting the monitor power cord
Monitors have two cords to connect: a power cord and a monitor cable. To
connect the monitor power cord, follow these steps:
1Place the monitor next to the computer.
Keep these considerations in mind:
m Allow a few inches for air circulation around the computer and monitor.
m Make sure that the top of the screen is slightly below eye level when you’re
sitting at the keyboard.
m Position the monitor to minimize glare and reflections on the screen from
overhead lights and windows.
For further suggestions about locating your computer equipment, consult
“Arranging Your Office” in Appendix A (in the section on health-related
information).
2Connect the monitor power cord to the monitor.
On some monitors, the cord is already attached.
Getting Started
5
3Plug in the monitor power cord.
Some monitor power cords are designed to plug into the back of your
computer.
Some monitor power cords must be connected to a grounded electrical outlet,
not to the computer. Check the information that came with the monitor.
Monitor power cordMonitor power socket
6
Chapter 1
Connecting the monitor cable
After you plug in the monitor power cord, you connect the monitor cable to
the co mputer’s monitor port.
To connect the monitor cable, follow these steps:
1Attach the monitor cable to the monitor.
On some monitors, the cable is already attached.
2Attach the monitor cable to the monitor port at the back of the computer.
Monitor cableVideo card
Getting Started
7
Connectin g the mouse and keyboard
You have a choice of several keyboards for your Macintosh. The way you
connect the mouse and keyboard depends on whether the keyboard has a
separate cable or a built-in cable.
Connecting a keyboard with a built-in cable
1Plug the mouse cable into the recessed port on the back of the keyboard.
The plug and the port are marked with the ◊ icon (symbol). The positions of
the port and icon on your keyboard may be different from those pictured.
By the way: A port marked with the ◊ icon is called an Apple Desktop Bus
(ADB) port.
Plug the mouse into the recessed port on
the keyboard. The flat part of the plug should
be pointing down, as shown here.
This cable plugs into the Apple Desktop Bus (ADB) port,
◊
marked with the
2Plug the keyboard cable into the port marked with the ◊icon on the back of
the computer.
icon, on the back of the computer.
Some monitors have aport to which you can connect the keyboard or mouse.
See the information that came with your monitor.
8
Chapter 1
Connecting a keyboard with a separate cable
1Plug the mouse cable into the port on either side of the keyboard.
Most right-handed people prefer to use the mouse with their right hand; most
left-handed people prefer to use their left hand. Plug the mouse into the port
on the side you prefer.
The plug and the port are marked with the ◊ icon (symbol). Align the
symbols bef ore you inser t the plug. (The positions of the port and icon on
your keyboard may be different from those pictured here.)
By the way: A por t marked with the ◊ icon is called an Apple Desktop Bus
(ADB) port.
ADB icon
2Plug the keyboard cable (both ends are the same) into the other port on the keyboard.
If you plugged the mouse cable in on the right, for example, plug the keyboard
cable in on the left.
3Plug the keyboard cable into the port marked with the
the computer.
◊
icon on the back of
Some monitors have a port to which you can connect the keyboard or mouse.
See the information that came with your monitor.
Getting Started
9
Connecting other equipment
If you are new to the Macintosh, it’s a good idea to get some experience using
your computer before you connect other equipment, such as a printer or
scanner. To learn basic Macintosh skills, continue with the instr uctions in
this cha p ter.
When you’re ready to connect other equipment to your Macintosh, see the
instructions in Chapter 3.
10
Chapter 1
Turning the computer on
To t ur n on the computer for the first time, follow these steps:
1 Turn on your computer by pressing the Power key on the keyboard.
The Power key is marked with a triangle. Its location depends on which
keyboard you have.
You hear a tone from the computer as it starts up.
Getting Started
11
2Turn on your monitor.
See the information that came with your monitor for the location of the power
switch. On Apple monitors, the power switch is located on the front of the
unit.
By the way: You only need to turn on the monitor once. From now on, the
monitor will turn off automatically when you shut down the computer, and it
will turn on automatically when you start up the computer. (If the monitor is
not plugged into the computer, it must be turned on separately each time you
turn on the computer.) If you have extra DRAM installed in your computer, it
can take several seconds for larger monitors to turn on. (The screen remains
black.)
3Check to see what’s on your screen.
m If you see a message about saving energy, read the information and click
Close M essage.”
“
m If you see the Macintosh desktop, shown here, your system software is
already set up correctly. Skip now to “
What’s Next?”
Hard disk icon
12
Macintosh desktop
m If you see a blinking question mark, see “Solutions to Common Problems”
in Chapter 6.
m If you see anything else on your screen, or if you see nothing at all, see the
next section, “Problems Turning Your Computer On?”
Chapter 1
Prob lems turning your computer on?
If you don’t see anything on the screen, check these items to see if you can
identi fy the problem:
m Is the computer plugged into a power source? If it is plugged into a power
strip, is the power strip turned on?
m Is the computer turned on? The power-on light on the front pan el should
be on. If it isn’t on, press the power button (marked with the symbol I).
m Are the keyboard and mouse cables connected correctly? (Don’t connect or
disconnect the keyboard or mouse cable while the computer is on. You
could damage your equipment.)
m Is the monitor power cord plugged in?
m Is the monitor turned on? (Check the power-on light on the front of the
monitor.)
m Is the monitor cable attached firmly to both the monitor and computer?
m Is the brightness control on the monitor adjusted correctly? (On most
monitors, the brightness control is marked with the symbol ¤.)
What’s next?
Yo u’ve finished setting up your computer. Continue with one of the
following steps:
m If you are new to the Macintosh, turn to the next section, “Learning
the Basics.”
m If you are an experienced Macintosh user, turn to Chapter 2, “Getting
Help,” to learn about Macintosh Guide, your main source of information
when you’re working with the Macintosh.
m If you want to connect additional equipment, such as a microphone, to your
computer, see Chapter 3 of this book for instructions.
m If you want to install application software on your computer, see Chapter 4
of this book for information on setting up your programs and managing
memory. You’ll need this information to properly set up any software
programs specifically designed for Power Macintosh computers.
IMPORTANT
If you need to turn off your computer at any point, please see
“Turning the Computer Off” later in this chapter. It is very important to use
the correct procedure for shutting down your Macintosh before turning it off.
Getting Started
13
Learning the basics
If you are new to the Macintosh, you should begin by looking at the easy-touse p r ogram called the Macintosh Tutorial. The tutorial teaches you the
basic skills you’ll need to use your computer. To start the tutorial, follow
these steps:
1Slide your mouse along your mouse pad or desk.
Hold the mouse as shown, with the cable pointing away from you. Rest the
heel of your palm on the desk and grasp the sides of the mouse between your
thumb and fingers. Use your wrist and fingers to slide the mouse around with
the index finger resting on the mouse button. Don’t press the mouse button
(under your index finger). Notice that the arrow (8) on the screen moves in
the same direction that you move the mouse.
Mouse button
14
If the arrow doesn’t move, make sure that the cables connecting the mouse
and keyboard are secure and that your mouse is positioned as shown in
the illustration.
Chapter 1
2Move the tip of the arrow (8) to the question mark (h) in the upper-right portion of
the screen.
If you run out of room on your mouse pad or desk while moving the mouse,
pick up the mouse and place it where there’s more room. (The arrow on the
screen moves only when the mouse is in contact with the mouse pad or desk.)
3With the tip of the arrow on the question mark, press and hold down the mouse button.
A list of choices (called a menu) appears. This is the Guide (h) menu, which
is the place to go when you have a question about how to use your computer.
4While holding down the mouse button, move the arrow until the words “Macintosh
Tutorial” are highlighted, then release the mouse button.
A window appears welcoming you to the tutorial. You can set this book aside
for now and follow the instructions on the screen. When you have completed
the tutorial, return to this book.
Getting Started
15
Reviewing the basics
You can use the following illustrations to review the elements you use on your
screen to do work with your computer.
Menu
Menus
Icons
Window
16
Chapter 1
The strip across the top of the screen is called the menu bar. The symbols and
words in it represent menus of commands. To open a menu, place the pointer
on the symbol or word for the menu and press the mouse button.
Guide menu
To find an answer to a question,
h
look in the Guide (
) menu.
Application menu
You can have several
application programs open at
once. To see which program is
active or to switch from one
program to another, use this
menu (called the Application
menu).
Icons
Icons are small pictures that represent disks, programs, documents, and
folders. You can double-click any icon to open it and see what it contains.
This icon represents your computer’s internal hard disk.
Icons like this one represent application programs, which you use to create
documents and do other work.
Icons like this one represent documents, which you can create and edit.
Icons like this represent folders. A folder contains other icons.
To throw away an item you no longer want, drag it to the Trash icon and choose
Empty Trash from the Special menu.
Windows
Windows are boxes that display text, graphics, or icons. To change the shape
or position of a window, or to close the window, use the elements shown here.
To bring a partially
covered window
to the front, click
anywhere in it.
Close box
To close a window,
click the close box.
Title bar
To move a window, drag it by the middle of the title
bar (anywhere in the bar except the small boxes).
Scroll arrow
To bring hidden portions
of a window’s contents into
view, click one of the four
scroll arrows.
Size box
To change the shape or size of
a window, drag the size box.
Getting Started
17
Turning the computer off
To turn your computer off, you choose Shut Down from the Special menu.
Detailed instructions follow.
1Move the tip of the arrow (8) to the word “Special” at the top center of the screen.
If the word “Special” does not appear at the top of the screen, you’re working
in the wrong program. Pull down the Application menu (to the right of the
Guide [h] menu) and choose Finder. Then try step 1 again.
2With the tip of the arrow on the word “Special,” press and hold down the mouse button.
3While holding down the mouse button, move the arrow down until the words “Shut
Down” are highlighted, then release the mouse button.
18
Chapter 1
Choosing Shut Down readies the hard disk for a fast restart next time you turn
on the computer. It also prompts you to save any unsaved work on a disk
before turning the power off.
To t ur n th e co mputer on again, just press the Power key on the keyboard.
IMPORTANT
The power button on the front of the computer should not be
used to turn off your computer unless there is a problem that prevents it from
being turned off with the Shut Down command. (You could lose unsaved
work.) To make sure your work is saved, use the Shut Down command.
Where to find answers
When you have questions about using your Macintosh, there are several
places you can look for answers.
In this book
Power Macintosh
User’s Guide
Use this book to help you set up your computer and learn about it,
or to find solutions to problems with your equipment.
In the Guide menu
The Guide menu (marked with the hicon) is your main source
of information about the Macintosh. To learn how to get different
kinds of help from the Guide menu, see Chapter 2 in this book.
In other manuals
For answers to questions about other equipment or about
application programs you have purchased, see the manuals
that came with the equipment or programs.
In documents in the Apple Extras folder
The Apple Extras folder on your hard disk contains a SimpleText
document called About Apple Extras (often called a “Read Me” file)
with important information about some of the application programs
included with your computer. Read Me files can also be found
inside application folders.
From Apple’s customer support hotline
If you can’t find an answer in any of the materials provided, call the
customer support hotline. (The phone number for the hotline is in
the service and support information that came with your computer.)
If you have problems with a particular application program, contact the
manufacturer of the program.
Getting Started
19
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