Apple Multiple Scan 14 Display Service Manual
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Service Source
Apple Multiple Scan 14
Display
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Service Source
Basics
Apple Multiple Scan 14 Display
Basics Overview - 1
Overview
The Apple Multiple Scan 14
Display is a color monitor
that supports a variety of
resolutions, and has a builtin amplifier and stereo
speakers for producing
sounds and music.
The Apple Multiple Scan 14
Display has a diagonal
I
viewable image size of 12.4
inches.
Basics Overview - 2
The Apple Multiple Scan 14 Display features
• Optimized screen resolutions (832x624, 800x600, and
two at 640x480)
• A tilt/swivel base that allows the monitor to be
positioned for optimal viewing comfort
• Energy Star Power Conservation compliance
Basics Repair Issues: 832x624 Resolution - 3
Repair Issues: 832x624 Resolution
On some Apple Multiple Scan 14 displays, when the
832x624 screen resolution is selected from the Monitors
control panel, the raster shifts to the right and cannot be
adjusted back to the center until the resolution is changed
back to 640x480.
Display model M3935LL/A does not support the 832x624
screen resolution. It supports only 640x480 and on some
computers, 800x600.
In November of 1995, Apple introduced an upgrade program
to update qualified monitors to the Revision B display that
supports the 832x624 resolution. Refer to the following
section to determine eligibility for upgrade.
Basics Repair Issues: 832x624 Resolution - 4
Determining Upgrade Eligibility
You can determine whether or not a display qualifies for this
upgrade by the type of computer it is used with. Refer to the
following table:
Computer
LC 475
Perf 475
Perf 476
Perf 6100
PMac 6100
PMac 7100
PMac 7200
PMac 7500
PMac 8100
PMac 8500
PMac 9500
Used with Rev.
A Display
Cannot properly
center the
display image.
Upgrade to
Rev. B.
Used with Rev. B
Display
Select 832x624
in the Monitors
or Sound &
Display control
panel.
Basics Repair Issues: 832x624 Resolution - 5
Computer
Mac II series
LC, LC II, LC III
LC 520, LC 575
LC 580, LC 5200
Mac TV
Perf 400 series
(except 475,476)
Perf 550, 560,
575, 577, 578
Perf 5200 series
All models of PBook
PBook 200 and
2300 series (used
with an Apple Duo
Dock, Duo Dock II,
Duo Dock Plus, or
MiniDock)
Used with Rev.
A Display
Cannot be
upgraded
because the
computer
supports
640x480 only.
Used with Rev. B
Display
Cannot be
upgraded
because the
computer
supports
640x480 only.
Basics Repair Issues: 832x624 Resolution - 6
For all other computers that are not listed in the table, try
the following procedure to determine if the customer's
configuration would benefit from the display upgrade:
1 Open the Monitors or the Sound & Displays control panel.
2 Locate the resolution area of the control panel.
If . . . Then . . .
Only 640x480 is
shown
Both 640x480
and 832x624
are shown
The computer does not support
either 800x600 or 832x624 and
therefore would NOT benefit from
the upgrade.
The computer can support
800x600 resolutions but the
system software may or may not
make 800x600 available. Go to
step 3.
Basics Repair Issues: 832x624 Resolution - 7
If . . . Then . . .
832x624 is
shown
3 Test the configuration as follows:
a Hold down the option key while clicking the Options
button in the Monitors control panel.
b If 800x600 is now available, select it and then
close the control panel.
c Restart to activate the new screen resolution. This
configuration should NOT be upgraded since
multiple screen resolutions are available.
832x624 is always shown as an option if the computer
supports either 800x600 or 832x624 resolutions.
However, system software may not always make the
800x600 resolution available.
Go to step 3. If 800x600 cannot
be accessed, upgrade to the Rev. B
display.
Basics Repair Issues: 832x624 Resolution - 8
Other computer configurations that generally should not be
upgraded are the 630 series, Power Mac 6200, Quadra
660, 800, 840, 900, and 950 (check by using the
procedure in Step 3 above).
After completing the steps, if you determine a display is
eligible for upgrade, contact Apple Technical Support at
(800) 919-2775.
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Service Source
Specifications
Apple Multiple Scan 14 Display
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