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The Xerox DocuPrint

N3225 and N4025

Network Laser Printers

User Guide

Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, etc.

Printed in the United States of America.

XEROX® and all Xerox product names and product numbers mentioned in this publication are registered trademarks of the Xerox Corporation. Other company trademarks are also acknowledged. PCL is a trademark of the Hewlett-PackardCompany. MS,MS-DOS,Windows NT, Microsoft LAN Manager, Windows 95 and Windows 98 are trademarks of Microsoft Corporation. Adobe® and PostScript® are trademarks of Adobe Systems Incorporated. TrueType is a trademark of Apple Computer, Inc. OS/2 is a trademark of International Business Machines. Sun and Solaris are trademarks of Sun Corporation.

This printer contains emulations of Hewlett-PackardPCL 5e and PCL 6 command languages (recognizes HP PCL 5e and PCL 6 commands) and processes these commands in a manner compatible with Hewlett Packard LaserJet printer products.

This product includes an implementation of LZW licensed under U.S. Patent 4.558.302.

Changes are periodically made to this document. Technical updates will be included in subsequent editions.

Copyright ©2000, Xerox Corporation. All Rights Reserved.

Contents

Safety Notes ................................................................

1

Note, Caution and Warning Symbols ......................................

2

Electrical Safety ......................................................................

3

Maintenance Safety................................................................

4

Operational Safety .................................................................

5

Chapter 1 Getting to Know Your Printer ..................................

1-1

Introduction ........................................................................

1-3

Printer Features ...................................................................

1-4

Paper Handling ................................................................

1-4

Automatic Tray Sequencing ..............................................

1-6

Connectivity .....................................................................

1-7

Page Description Languages.............................................

1-8

Edge to Edge Printing .......................................................

1-8

Automatic Language Sensing and Switching .....................

1-8

Resolution ........................................................................

1-9

Fonts................................................................................

1-9

Automatic Font/Macro Saving ..........................................

1-9

Print Speed ....................................................................

1-10

 

User Guide

Memory Expansion.........................................................

1-10

Hard Disk Drive Option ..................................................

1-11

Secure Printing ...............................................................

1-11

Proof Printing .................................................................

1-11

Send Once, RIP Once, Print Many...................................

1-12

Power Saver ...................................................................

1-13

Printer Generated Reports...............................................

1-14

Printer Components...........................................................

1-15

Printing a Configuration Sheet ...........................................

1-18

Printer Documentation ......................................................

1-19

Printed Documentation ..................................................

1-19

Product CD ....................................................................

1-20

Printer Management Software CD ..................................

1-20

Chapter 2 Loading Print Media ...............................................

2-1

Selecting Print Media...........................................................

2-2

Storing Paper ......................................................................

2-7

Loading Paper .....................................................................

2-8

Trays 1, 2, and 3 (if installed) ..........................................

2-9

Trays 4 and 5 in the 2,500 Sheet Feeder ........................

2-14

50 Sheet Bypass Feeder ..................................................

2-17

100 Envelope Feeder ......................................................

2-23

Automatic Tray Switching..................................................

2-24

Paper Size/Type Mismatch .............................................

2-25

Duplex (Two-Sided) Printing ..............................................

2-26

Chapter 3 Printing ...................................................................

3-1

Introduction ........................................................................

3-2

Using the Printer Drivers ......................................................

3-3

Installing the Printer Drivers .............................................

3-4

Configuring the Printer Drivers..........................................

3-4

Using the Driver’s Features ...............................................

3-5

Using the Control Panel .......................................................

3-9

User Guide

The Display....................................................................

3-10

The Indicator Lights........................................................

3-11

The Keys ........................................................................

3-12

Menu Options ................................................................

3-14

Printing a Password Job..................................................

3-28

Deleting a Password Job .................................................

3-29

Generating a Printer Report ............................................

3-30

Using the 10-bin Mailbox/Collator..................................

3-31

Duplex Printing ..............................................................

3-32

Using the Finisher ..............................................................

3-34

Features .........................................................................

3-34

Bin Capacity...................................................................

3-37

Stapling Positions ...........................................................

3-38

Paper Output Exception Conditions.................................

3-43

Chapter 4 Maintaining the Printer ...........................................

4-1

Regular Printer Maintenance................................................

4-2

Cleaning the Printer .........................................................

4-2

Replacing the Laser Print Cartridge ......................................

4-3

Standard Configuration....................................................

4-4

Duplex Configuration .......................................................

4-7

Replacing the Maintenance Kit...........................................

4-10

Adding Staples to the Finisher ............................................

4-11

Chapter 5 Troubleshooting ......................................................

5-1

Before You Begin Troubleshooting ........................................

5-3

Hardware.........................................................................

5-4

Software ..........................................................................

5-4

Trays and Covers..............................................................

5-4

Consumables ...................................................................

5-4

Error Messages ....................................................................

5-5

Paper Jams ..........................................................................

5-6

What Causes a Paper Jam?...............................................

5-6

User Guide

Clearing Paper Jams .........................................................

5-6

Clearing Area A (Without Duplex Module) ......................

5-14

Clearing Area A (With Duplex Module) ...........................

5-16

Clearing Area B ..............................................................

5-18

Clearing Area C..............................................................

5-18

Clearing Area D..............................................................

5-19

Clearing Area E ..............................................................

5-20

Clearing Area F...............................................................

5-20

Clearing Area G..............................................................

5-21

Clearing Area H..............................................................

5-21

Clearing Tray 5 ..............................................................

5-22

Clearing the Duplex Module ...........................................

5-24

Solving Printing Problems ..................................................

5-26

Solving Print Quality Problems ...........................................

5-30

Additional Sources of Troubleshooting Assistance ...............

5-38

Appendix A Printer Specifications ...............................................

A-1

Appendix B Notices and Certifications .......................................

B-1

FCC Notices...USA ...............................................................

B-2

Radio Frequency ...............................................................

B-2

Certifications...Canadian .....................................................

B-5

60 HZ, 115V....................................................................

B-5

European Markets ...............................................................

B-6

EN55022.........................................................................

B-7

Safety Extra Low Voltage Approval.......................................

B-8

User Guide

Safety Notes

The printer and its recommended consumable supplies have been designed and tested to meet strict safety requirements. Attention to the following notes will ensure the continued safe operation of your printer.

1

Note, Caution and Warning Symbols

Note, Caution and Warning

Symbols

Throughout this User Guide and the other printer guides, several symbols are used to emphasize useful, important and critical information. They are as follows:

This symbol indicates particularly useful or helpful information about your printer.

This symbol indicates a caution against performing any action that may damage your printer or degrade performance.

This symbol indicates a warning against performing any action that may lead to physical injury.

When these symbols are used within a step they are smaller, but equally important.

2 User Guide

Electrical Safety

Electrical Safety

Use the power cord supplied with your printer.

Do not place the printer where people may step on the power cord.

Do not place objects on the power cord.

Do not override or disable electrical or mechanical interlocks.

Do not block or cover slots and openings on the printer. Without adequate ventilation, the printer may overheat.

Do not push objects into slots and openings on the printer. Making contact with a voltage point or shorting out a part could result in fire or electrical shock.

If you notice unusual noises or odors, Power Off the printer immediately and disconnect the power cord from the electrical outlet. Call the manufacturer or your dealer to correct the problem.

If you notice that the power cord is damaged or that the printer may have been accidentally damaged, Power Off the printer immediately, disconnect the power cord, and call the manufacturer or your dealer.

3

Maintenance Safety

Maintenance Safety

Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer.

Do not use aerosol cleaners. The use of unapproved supplies can cause poor performance and could create a dangerous situation.

Do not let dust accumulate on the printer; use a slightly damp cloth to remove dust.

Use the supplies and cleaning materials only as directed in this manual. Keep all these materials out of the reach of children.

Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment. There are no parts that you can maintain or service behind these covers.

Follow the maintenance procedures provided in Chapter 4.

4 User Guide