Under the copyright laws, this manual may not be
copied, in whole or in part, without the written consent
of Apple.
The Apple logo is a trademark of Apple Computer, Inc.,
registered in the U.S. and other countries. Use of the
“keyboard” Apple logo (Option-Shift-K) for commercial
purposes without the prior written consent of Apple
may constitute trademark infringement and unfair
competition in violation of federal and state laws.
Every effort has been made to ensure that the
information in this manual is accurate. Apple is not
responsible for printing or clerical errors.
Apple
1 Infinite Loop
Cupertino, CA 95014-2084
408-996-1010
www.apple.com
Apple, the Apple logo, AirPort, Final Cut, FireWire, iCal,
iLife, iMovie, iPod, iTunes, Mac, Macintosh, Mac OS, and
QuickTime are trademarks of Apple Computer, Inc.,
registered in the U.S. and other countries.
AirPort Express, Finder, the FireWire logo, iSight,
Mac mini, Safari, SuperDrive, and Tiger are trademarks of
Apple Computer, Inc.
AppleCare, Apple Store, and iTunes Music Store are
service marks of Apple Computer, Inc., registered in the
U.S. and other countries.
.Mac is a service mark of Apple Computer, Inc.
The Bluetooth word mark and logos are owned by
the Bluetooth SIG, Inc. and any use of such marks by
Apple Computer, Inc. is under license.
ENERGY STAR
Other company and product names mentioned herein
are trademarks of their respective companies. Mention
of third-party products is for informational purposes
only and constitutes neither an endorsement nor a
recommendation. Apple assumes no responsibility with
regard to the performance or use of these products.
Manufactured under license from Dolby Laboratories.
“Dolby,” “Pro Logic,” and the double-D symbol are
trademarks of Dolby Laboratories. Confidential
Unpublished Works,
Inc. All rights reserved.
Putting Your Mac mini to Sleep or Shutting It Down
17 Chapter 2: Getting to Know Your Mac mini
18
Basic Features of Your Mac mini
20
Learning About Mac OS X
22
Customizing Your Desktop and Setting Your Preferences
23
Using the Internet
23
Connecting to a Network
24
Getting Answers Using Mac Help
25
Keeping Your Software Up to Date
26
Using Applications
27
Connecting to a Printer
29
Playing a CD and Connecting Headphones
30
Connecting a Camera or Other FireWire Device
30
Transferring Files to Another Computer
3
33 Chapter 3: Using Your Mac mini
34
Connecting a Display or Video Device
35
Using USB
37
Connecting With FireWire
40
Understanding AirPort Extreme Wireless Networking
43
Using Bluetooth Wireless Technology
47
Connecting With Ethernet (10/100Base-T)
49
Connecting Audio Devices
50
Using Your Optical Drive
54
Securing Your Mac mini
55 Chapter 4: Troubleshooting
56
Problems That Prevent You From Using Your Computer
58
Reinstalling the Software That Came With Your Computer
60
Other Problems
63
Using Apple Hardware Test
64
Learning More, Service, and Support
66
Locating Your Product Serial Number
67 Appendix A: Specifications
69 Appendix B: Care, Use, and Safety Information
69
Cleaning Your Mac mini
69
Moving Your Mac mini
4
Contents
70
Safety Instructions for Setting Up and Using Your Computer
71
Using Connectors and Ports
71
Using the Power Adapter
72
Avoiding Hearing Damage
73
Understanding Ergonomics
75
Learning About Apple and the Environment
77 Appendix C: Connecting to the Internet
80
Using the Setup Assistant Worksheet
83
Setting Up Your Internet Connection Manually
83
Using a Dial-Up Connection
87
Using DSL, Cable Modem, or LAN Internet Connections
94
Configuring an AirPort Extreme Wireless Connection
98
Troubleshooting Your Connection
101
Communications Regulation Information
109 Index
Contents
5
1
Getting Started
1
Your Mac mini has been designed so that you can
easily set it up and start using it right away.
If you have never used a Mac mini or are new to Macintosh computers, read this
section for instructions about getting started. If you are an experienced user, you may
already know enough to get started. Be sure to look over the information in Chapter 2,
“Getting to Know Your Mac mini,” to find out about the features of your Mac mini.
Your Mac mini comes with the following components:
DVI to VGA
Adapter
Power adapterAC cord
7
Setting Up Your Mac mini
Follow these steps to set up your Mac mini. If there is any protective film around the
computer or power adapter, remove it before setting up your Mac mini.
1
Plug the AC cord firmly in to the power adapter. Plug the cord from the power adapter
in to the computer. Plug the power adapter in to a grounded power outlet.
8Chapter 1
Getting Started
2
To access the Internet, connect an Ethernet cable or phone cord.
Note:
Not all Mac mini models include a modem. If you would like to use a modem
with your Mac mini, you can have one installed by an Apple Authorized Service
Provider or at an Apple Store retail location.
Chapter 1
Getting Started
9
3
Connect the USB cable from your keyboard and mouse.
Your Mac mini does not come with a keyboard and mouse, but you can use almost
any USB keyboard or mouse with your computer. If your keyboard has a USB port,
you can plug your mouse in to the USB port on the keyboard. If it doesn’t, you can
plug the mouse in to a USB port on the back of the computer.
10Chapter 1
Getting Started
If you use a USB keyboard that is not specifically designed for the Mac OS, it may not
have a Command (x
The Command (x
) or Option key, both of which are standard on Apple keyboards.
) key on an Apple keyboard is equivalent to the Windows key (the
icon on the key looks like a Windows logo) on a keyboard from another manufacturer.
The Option key on an Apple keyboard is equivalent to the Alt key on a keyboard from
another manufacturer.
You can use the Keyboard & Mouse preferences to change the keyboard equivalents.
To open Keyboard & Mouse preferences, choose Apple (
) > System Preferences, click
Keyboard & Mouse, click Modifier Keys, and follow the onscreen instructions.
Using a USB mouse or keyboard from another manufacturer may require software
drivers. Check the manufacturer’s website for the latest software drivers.
To set up an Apple Wireless Keyboard and Apple Wireless Mouse with your Mac mini,
follow the instructions that came with the keyboard and mouse.
Chapter 1
Getting Started
11
4
Connect the DVI cable from your display to the video port. To connect a VGA display,
use the Apple DVI to VGA Adapter that came with your computer. For more
information about connecting a display, see the guidelines in Chapter 2, “Getting to
Know Your Mac mini.”
Important:
Don’t place anything on top of your Mac mini. Objects placed on top may
interfere with the optical drive or with the AirPort or Bluetooth® wireless signal, if you
have the optional AirPort Extreme or Bluetooth technology installed.
12Chapter 1
Getting Started
5
Press the power button (®
Chapter 1
Getting Started
) on the back of your Mac mini to turn it on.
®
13
What’s Next?
You’ve done everything you need to get your Mac mini up and running. The first time
you turn on your computer, Setup Assistant starts and helps you enter your Internet
and email information and set up a user on your computer. If you already have a Mac,
Setup Assistant can help you automatically transfer files, applications, and other
information from your previous Mac to your new Mac mini.
Transferring Information to Your Mac mini
You can use Setup Assistant to automatically transfer information from another Mac
to your new Mac mini. To transfer information, make sure of the following:
Â
Your other Mac must have built-in FireWire and must support FireWire Target
Disk Mode.
Â
Your other Mac must have Mac OS X v10.1 or later installed.
Â
You must have a FireWire cable to connect the two computers.
Setup Assistant takes you through the process of transferring your information—just
follow the onscreen instructions. Transferring information to your Mac mini does not
affect the information on your other Mac. Using Setup Assistant, you can transfer:
Â
User accounts, including preferences and email
Â
Network settings, so your new computer is automatically set up to work with the
same network settings as your other Mac
Â
Your Applications folder, so the applications you used on your other Mac are now on
your new Mac mini (you may have to reinstall some of the applications you transfer)
Â
Files and folders stored on the hard disk. This gives you easy access to the files and
folders you used on your old Mac.
14Chapter 1
Getting Started
You may want to deauthorize your old Mac to prevent your iTunes Music Store songs
or spoken word purchases from being played or to change which computers are
authorized to play your purchases. For more information, choose Help > Mac Help,
then choose Library > “iTunes and Music Store Help,” and search for “deauthorize.”
If you don’t use Setup Assistant to transfer information when you first start up your
Mac mini, you can do it later using Migration Assistant. Go to the Applications folder,
open Utilities, and double-click the Migration Assistant icon.
Note:
If you transfer information later using Migration Assistant, make sure FileVault is
turned off on the older computer. To turn off FileVault, choose Apple (
) > System
Preferences, click Security, and follow the onscreen instructions.
Setting Up Your Mac mini for the Internet
If you didn’t transfer your network settings, Setup Assistant can take you through the
process of setting up your computer to connect to the Internet. For home users,
Internet access requires an account with an Internet service provider (ISP). Fees may
apply. If you have an Internet account, see Appendix C, “Connecting to the Internet,” on
page 77 for information you’ll need to enter.
Chapter 1
Getting Started
15
Putting Your Mac mini to Sleep or Shutting It Down
When you have finished working with your Mac mini, you can put your computer to
sleep or shut it down.
Put Your Mac mini to Sleep to Save Energy
If you will be away from your Mac mini for less than a few days, put the computer to
sleep. When the computer is in sleep, its screen is dark. You can quickly wake the
computer and bypass the startup process.
To put the computer to sleep, do one of the following:
Â
Choose Apple (
Â
Press the power button (®
Â
Choose Apple (
To wake the computer, press any key on the keyboard. When the computer wakes
from sleep, your applications, documents, and computer settings are exactly as you
left them.
Shut Down Your Mac mini
If you will not use your Mac mini for more than a few days, shut it down. To shut down,
choose Apple (
) > Sleep.
) on the back of the computer.
) > System Preferences, click Energy Saver, and set a sleep timer.
) > Shut Down.
Warning:
the hard disk is spinning can damage the hard disk, causing loss of data or the
inability to start up from the hard disk.
16Chapter 1
Shut down your Mac mini before moving it. Moving your computer while
Getting Started
2
Getting to Know
Your Mac mini
2
This chapter gives you some basic information you’ll
need to know about your Mac mini.
Read on for an overview of the different parts of your computer and Mac OS X, and
summary information about common tasks such as customizing the way your desktop
looks, connecting to a printer, playing a CD, connecting a digital camera, using the
Internet, getting answers when you need help, and more.
For the Latest Information
Because Apple frequently releases new versions and updates to its system software,
images shown in this book may be slightly different from what you see on your screen.
The Apple website, at www.apple.com, links you to the latest Apple news, free
downloads, and online catalogs of software and hardware for your Mac mini.
You can also find the manuals for many Apple products and technical support for all of
Apple’s products on the Apple Service & Support website at www.apple.com/support.
17
Basic Features of Your Mac mini
Slot-loading
optical drive
Power
®
button
Power
port
Ethernet port
(10/100Base-T)
Note:
Not all Mac mini models include a modem.
18Chapter 2
Video out
port
Modem port
(optional)
Getting to Know Your Mac mini
Power
indicator
light
Security
slot
Headphone
port
FireWire
port
USB ports (2)
Slot-loading optical disc drive
Your Mac mini has a Combo drive or a SuperDrive. Each drive can read CD-ROM discs,
photo CDs, and standard audio discs. The Combo drive can read DVD discs and movies
and write music, documents, and other digital files to CD-R and CD-RW discs. In addition
to those files, the SuperDrive can also read and write to DVD±R and DVD±RW discs.
Power indicator light
A white light indicates your Mac mini is on; a pulsing light indicates it’s in sleep.
Power button
®
Turn on your Mac mini or put it to sleep. Press and hold to reset during troubleshooting.
¯
Power port
Connect the power cord from the power adapter.
Ethernet port (10/100Base-T)
G
Connect to a 10/100Base-T Ethernet network or connect a DSL or cable modem.
Modem port (on some models)
W
Connect a standard phone line directly to the internal 56K v.92 modem.
Video port
£
Connect displays that use a DVI connector. You can also connect displays that use a VGA
connector using the DVI to VGA Adapter that came with your computer.
USB (Universal Serial Bus) 2.0 ports
d
Connect USB devices such as mice, keyboards, printers, an iPod, and more.
FireWire 400 port
H
Connect high-speed devices, such as iPod, an iSight or video camera, or a hard drive.
Headphone port
f
Connect headphones, external powered speakers, or other sound output devices.
Security slot
¥
Attach a lock and cable to discourage theft (available at www.apple.com/store).
Chapter 2
Getting to Know Your Mac mini
19
Learning About Mac OS X
Your computer comes with Tiger, the latest version of Mac OS X, which includes
Spotlight, an improved search engine that automatically indexes all of your files;
Dashboard, an interface for putting handy “widgets” or mini-applications at your
fingertips; Exposé, which tiles and neatly displays all your open applications; and
much more.
20Chapter 2 Getting to Know Your Mac mini
When you’re ready to learn more about Mac OS X and the award-winning iLife
applications that came with your computer, see the Welcome to Tiger booklet that came
with your computer. You’ll find plenty of information for new users, experienced users,
and those switching to the Mac.
If you experience any problems while using Mac OS X, see the troubleshooting tips
in the back of this book or choose Help > Mac Help from the menu bar at the top
of the screen. For information about the compatibility of software applications
with Mac OS X, or to read more about Mac OS X, check the Apple website at
www.apple.com/macosx.
Note: If you want to use Mac OS 9 applications with your computer, you have to
install Mac OS 9 (see “Installing Mac OS 9” on page 59). Mac OS 9 can’t be installed
as the primary operating system on your Mac mini, and you can’t start up your
computer in Mac OS 9. With Mac OS 9 installed, you can open and use Mac OS 9
applications in the Mac OS X Classic environment.
Chapter 2 Getting to Know Your Mac mini21
Customizing Your Desktop and Setting Your Preferences
You can quickly make your desktop look the way you want using System Preferences.
Choose Apple () > System Preferences from the menu bar.
Feel free to make changes and experiment with the following:
 Desktop & Screen Saver: Select this preference pane to change the background
color or pattern of your desktop, or change it to a photo or image you like. You can
also choose an eye-catching screen effect that will appear on your screen when the
computer is left idle.
22Chapter 2 Getting to Know Your Mac mini
 Dock: Select this preference pane to change the look, location, and behavior of
your Dock.
 Appearance: Select this preference pane to change the colors of buttons, menus,
windows, and highlight colors, among other options.
As you get to know your computer, explore the other system preferences. System
Preferences is your command center for most settings on your Mac mini. For more
information, open Mac Help and search for “System Preferences” or for the specific
preference you want to change.
Using the Internet
When you first set up your Mac mini, you were instructed on how to connect to the
Internet. If you need to change to a different type of connection, such as a DSL or cable
modem, Ethernet local area network (LAN), or AirPort Extreme network, you can find
more information in Appendix C, “Connecting to the Internet,” on page 77.
Connecting to a Network
If you want to connect your Mac mini to an Ethernet network, cable or DSL modem, or
a wireless network, see “Connecting With Ethernet (10/100Base-T)” on page 47 and
“Understanding AirPort Extreme Wireless Networking” on page 40 for more information
about setting up an Ethernet or AirPort connection. Also open Mac Help (see page 24)
and search for “Ethernet” or “AirPort” for further help.
Chapter 2 Getting to Know Your Mac mini23
Getting Answers Using Mac Help
You can find answers to most of your questions about using your computer and
Mac OS X in Mac Help.
To use Mac Help:
1 Click the Finder icon in the Dock.
2 Choose Help > Mac Help from the menu bar.
3 Type a question and press the Return key on your keyboard.
4 Double-click an item in the list of help topics.
24Chapter 2 Getting to Know Your Mac mini
Keeping Your Software Up to Date
You can connect to the Internet and automatically download and install the latest free
software versions, drivers, and other enhancements from Apple.
When you are connected to the Internet, Software Update checks Apple’s servers to see
if any updates are available for your computer. You can set your Mac mini to check the
Apple server periodically and download and install updated software.
To check for updated software:
1 Choose Apple () > Software Update. The Software Update window opens. If new
software is available, it appears in a list.
2 Click the checkbox to select the items you want to install, then click Install. Type an
administrator name and password (the name and password you used when you first
set up your computer).
When the updates are complete, Software Update checks for updates again. It does
this because some updates require that you have installed previous updates. For more
information, search for “Software Update” in Mac Help (see page 24).
Chapter 2 Getting to Know Your Mac mini25
Using Applications
Your Mac mini comes with software applications, including the iLife suite of
applications, for doing things like sending email, surfing the Internet, chatting online,
organizing music and digital photos, making movies, and much more.
For more information about these applications, see the Welcome to Tiger booklet that
came with your computer. For more information about a particular application, open
the application, then open the help for the application. The Learn About section is a
good place to start.
When an Application Does Not Respond
On rare occasions, an application may freeze on your screen. Mac OS X provides a way
to quit an application that’s not responding without restarting your computer. Quitting
a frozen application may allow you to save your work in other open applications.
To force an application to quit:
1 Press Command (x)-Option-Esc or choose Apple () > Force Quit from the menu bar.
The Force Quit Applications dialog appears with the application selected.
26Chapter 2 Getting to Know Your Mac mini
2 Click Force Quit.
The application quits, leaving all other applications open.
If you need to, you can force the Classic environment to quit, which closes all Classic
applications. You can also restart the Finder from this dialog.
If you experience other problems, see Chapter 4, “Troubleshooting,” on page 55.
Connecting to a Printer
When you connect a USB or FireWire printer, your computer can usually detect it and
then adds it to the list of available printers. You may need to set up a printer connected
to a network before you can print to it. Follow the instructions that came with the
printer to install any required software and connect the printer to your computer.
Note: If you have AirPort Extreme wireless technology in your Mac mini and you have
an AirPort Extreme Base Station or AirPort Express, you can connect a USB printer to
the base station (instead of connecting it to your computer) and print wirelessly.
Chapter 2 Getting to Know Your Mac mini27
To set up a printer:
1 Choose Apple () > System Preferences and click the Print & Fax icon.
2 Click Printing and click the Add (+) button to add a printer.
3 Select the printer you want to add, and then click Add.
4 Use the Add (+) and Remove (–) buttons to choose the printers that appear in the
printer list.
Note: If you’re connecting to a printer via a network, you may need to know the
network name or address of the printer to select it. Ask your network administrator.
28Chapter 2 Getting to Know Your Mac mini
Monitoring Printing
After you send a printing job to a printer, you can monitor, stop, or put it temporarily
on hold.
To monitor printing, click the printer icon in the Dock to open the printer window.
You can see the print jobs in the print queue and work with them.
More Information
For more information, open Mac Help and search for “printing.” You can also refer to
the manual that came with your printer for specific installation and setup directions.
Playing a CD and Connecting Headphones
If you want to listen to music with your Mac mini, insert a music CD in your optical
drive. iTunes, an easy-to-use music player, opens automatically. You can connect
headphones with a mini-jack to the headphone port (f) of your Mac mini to listen
privately.
You can also connect powered speakers to the headphone port (f ) to listen to music.
If you have an AirPort Extreme Card installed and an AirPort Express, you can wirelessly
stream music from your Mac mini to your home stereo system.
To learn more about iTunes, open iTunes and choose Help > “iTunes and Music Store
Help.” To learn more about your optical drive, see “Using Your Optical Drive” on
page 50.
Chapter 2 Getting to Know Your Mac mini29
Connecting a Camera or Other FireWire Device
If you have an iPod, iSight camera, FireWire digital video camera, hard drive, or other
device that has a FireWire connector, you can connect it to your Mac mini. Follow the
installation instructions that came with your device. For more information about
FireWire, see “Connecting With FireWire” on page 37.
Transferring Files to Another Computer
You have several ways to transfer files or documents to or from your Mac mini:
 You can easily transfer files using Setup Assistant when you first set up your
computer or using Migration Assistant later. For more information, see “Transferring
Information to Your Mac mini” on page 14.
 You can transfer files via the Internet using .Mac or another Internet account. Go to
www.mac.com for more information.
 If your computer is connected to an Ethernet network, you can transfer files to
another computer on the network. To access another server or computer, open a
Finder window and click Network. Or if you know the name or network address of
the computer, choose Go > “Connect to Server” from the Finder menu bar.
 You can create a small Ethernet network by connecting an Ethernet cable from your
Mac mini to another computer’s Ethernet port. For more information, open Mac Help
and search for “Connecting two computers.”
 You can also connect to another Mac using a FireWire cable. Your Mac mini appears
as a disk drive on the other computer and you can transfer files to or from it. For
more information about using FireWire to transfer files, see “FireWire Target Disk
Mode” on page 39 or open Mac Help and search for “FireWire target.”
30Chapter 2 Getting to Know Your Mac mini
 If your computer has AirPort Extreme technology, you can connect to an AirPort
wireless network to transfer files. For more information, see “Understanding AirPort
Extreme Wireless Networking” on page 40.
 If you use devices that have Bluetooth wireless technology, your Mac mini can
communicate with them. See “Using Bluetooth Wireless Technology” on page 43.
 If you have an iPod or iPod mini digital music player, you can transfer files to it, then
connect your iPod to the other computer. See the manual that came with your iPod
for more information.
For more information about transferring files and documents, open Mac Help and
search for “transferring files.”
Chapter 2 Getting to Know Your Mac mini31
3 Using Your Mac mini
3
Your Mac mini has many built-in features you can
use to customize your computer to fit your needs.
Here are some of your computer’s features and capabilities:
 High-speed USB 2.0 ports for connecting additional equipment, such as an iPod
shuffle digital music player, printers, scanners, keyboards, digital cameras, disk drives,
and more. See “Using USB” on page 35.
 FireWire port for connecting high-speed equipment, such as digital video cameras or
external hard disks. See “Connecting With FireWire” on page 37.
 Optional Bluetooth® technology for connecting wirelessly to devices, such as an
Apple Wireless Keyboard or Mouse. For more information, see “Using Bluetooth
Wireless Technology” on page 43.
 Communications technologies, such as a 56K v.92 modem (on some models),
10/100Base-T Ethernet, and optional AirPort Extreme wireless networking. See the
information beginning on page 40.
 Headphone port (f) to connect headphones, powered speakers, or audio
equipment. See “Connecting Audio Devices” on page 49.
33
To learn about what you can do with your Mac mini, start with the information in this
chapter. You can find additional information in Mac Help and on the Apple Mac mini
website at www.apple.com/support/macmini.
Connecting a Display or Video Device
You can connect displays with a DVI connector to your Mac mini. Using one of the
adapters described below, you can also connect displays with a VGA connector or you
can connect a video device.
DVI to VGA Adapter
Use the Apple DVI to VGA Adapter that came with your computer to connect a display
with a VGA connector.
Video out
port
DVI to VGA
Adapter
VGA connector
on display cable
34Chapter 3 Using Your Mac mini
Video out
port
DVI to Video
Adapter
Composite
video out
and S-video
out ports
DVI to Video Adapter
You can also connect a television, VCR, or other external video device to your computer
with the Apple DVI to Video Adapter, which is available from an Apple Authorized
Reseller, an Apple Store retail location, or the online Apple Store at www.apple.com/
store.
For information about compatibility with third-party displays, see the documentation
that came with the display or contact the display’s manufacturer.
Using USB
Your Mac mini comes with two USB ports on the back, which you can use to connect
many types of external devices, including an iPod or iPod shuffle digital music player,
a keyboard, a mouse, printers, scanners, digital cameras, game pads, joysticks, and
floppy disk drives. USB makes it easy to connect peripherals. In most cases you can
connect and disconnect a USB device while the computer is running. As soon as you
connect the device, it is ready to use.
USB ports
Chapter 3 Using Your Mac mini35
Using USB Devices
To use a USB device, simply connect the device to the computer. Your computer
automatically accesses the necessary software whenever you connect a new device.
You can connect USB 1.1 devices and high-speed USB 2.0 devices to the USB 2.0 ports
on the back of your computer. USB 1.1 devices won’t take advantage of the USB 2.0
higher transfer rate.
Note: Apple has already included software to work with many USB devices. When you
connect a USB device, if your Mac mini cannot find the correct software, you can install
the software that came with the device or check the device manufacturer’s website for
the latest software.
Using Multiple USB Devices at the Same Time
If all of your USB ports are being used and you want to connect more USB devices, you
can purchase a USB hub. The USB hub connects to an open USB port on your computer
and provides additional USB ports (usually four or seven). Most USB hubs also have a
power adapter and should be plugged in to an outlet.
Note: If you’re using a chain of USB devices and hubs, some USB devices may not work
when connected through a combination of USB 2.0 high-speed hubs and USB 1.1 fullspeed or low-speed hubs. For example, you may not see an external USB hard drive on
your desktop. To avoid this problem, do not connect USB devices with different speeds
together. Connect your high-speed hub directly to your computer and connect highspeed devices to it. Connect a full-speed or low-speed hub directly to your computer
and connect similar speed devices to it.
36Chapter 3 Using Your Mac mini
For More Information About USB
Additional information about USB is available in Mac Help. Choose Help > Mac Help
and search for “USB.” You can also find information on the Apple USB website at
www.apple.com/usb.
For information about USB devices available for your computer, check the Macintosh
Products Guide at www.apple.com/guide.
Connecting With FireWire
Your computer has a FireWire 400 port, which lets you easily connect and disconnect
external high-speed devices—such as an iPod digital music player, an iSight camera,
digital video cameras, printers, scanners, and hard disks—without restarting your
computer.
H
FireWire port
These are some of the things you can do with FireWire:
 Connect your iPod and transfer songs from iTunes or synchronize contact and
calendar information using iSync. You can also use your iPod as an external hard disk.
Chapter 3 Using Your Mac mini37
 Connect an Apple iSight camera and use the included iChat AV application to
videoconference with friends and family over a high-speed Internet connection.
 Connect a digital video camera to capture, transfer, or edit high-quality video directly
on your computer using video-editing software such as iMovie or Final Cut Express.
 Connect an external FireWire hard disk and use it to back up data or transfer files.
 Start up from an external FireWire hard disk. Connect an external FireWire disk (with a
valid operating system installed on it), open the Startup Disk pane of System
Preferences, and click the FireWire disk. Restart your computer.
Using FireWire Devices
To use a FireWire device with your computer, simply connect the device to the
computer. Apple has already included software to work with many FireWire devices.
When you connect a FireWire device, if your Mac mini cannot find the correct software,
you can install the software that came with the device or check the device
manufacturer’s website for the latest software.
Note: The FireWire port is designed to provide power for FireWire devices (up to a total
of 8 watts). You can connect multiple devices to each other and connect the “daisy
chain” of devices to the FireWire port on your computer. In most cases, no more than
two devices should get power from the computer. If you connect more than two
devices, the rest of the devices in the daisy chain should be powered by separate
power adapters. Connecting more than two FireWire devices that get power from the
computer may cause problems. If a problem occurs, shut down the computer,
disconnect the FireWire devices, and restart your computer.
38Chapter 3 Using Your Mac mini
FireWire Target Disk Mode
If you want to transfer files between your Mac mini and another FireWire-equipped
computer, or you have a problem that prevents your computer from starting up, you
can use FireWire Target Disk Mode to connect to another computer.
To connect your Mac mini in FireWire Target Disk Mode, follow these steps:
1 Make sure that your Mac mini is shut down.
2 Use a FireWire cable to connect your Mac mini to another FireWire-equipped computer.
3 Start up your Mac mini and immediately hold down the T key. Your Mac mini display
shows the FireWire logo. The other computer’s display shows the Mac mini internal
hard disk icon and the icon of a CD or DVD disc in the optical drive.
4 When you are finished transferring files, drag the Mac mini hard disk icon and the CD
or DVD disc icon to the Trash.
5 Press the power button (®) on the Mac mini to shut it down, and then disconnect the
FireWire cable.
For More Information About FireWire
Additional information about FireWire is available in Mac Help. Choose Help > Mac
Help and search for “FireWire.” You can also find information on the Apple FireWire
website at www.apple.com/firewire.
Chapter 3 Using Your Mac mini39
Understanding AirPort Extreme Wireless Networking
Some Mac mini models include AirPort Extreme. If you ordered AirPort Extreme
technology (also called WiFi or 802.11b/g) when you purchased your Mac mini, it is
already installed. AirPort offers an easy and affordable way to provide wireless Internet
access anywhere in the home, at work, or in the classroom. AirPort uses wireless local
area network (LAN) technology to provide wireless communication between multiple
computers. You can access the Internet, transfer files, play multiplayer games, print
wirelessly, and more.
The AirPort Extreme technology in your Mac mini is compatible with the AirPort
Extreme Base Station, AirPort Express, the original AirPort base station, or other 802.11b
or 802.11g compliant products. For wireless Internet access, you need one of these
products and Internet access (fees may apply). Some Internet service providers are not
currently compatible with AirPort. Range may vary with site conditions.
Note: If your Mac mini doesn’t include AirPort Extreme technology, you can have it
installed by an Apple Authorized Service Provider or at an Apple Store retail location.
40Chapter 3 Using Your Mac mini
How AirPort Provides Wireless Internet Access
With AirPort, you set up a wireless connection to a device known as a base station,
which has a physical connection to the Internet. AirPort technology works like a
cordless telephone. The AirPort Extreme Card in the computer makes a wireless
connection to the base station, which is connected to the Internet via a telephone line
or a DSL or cable modem.
AC outlet AirPort Express
DSL or cable
modem
Connection to
the Internet
Chapter 3 Using Your Mac mini41
AirPort Express and AirPort Extreme Base Station
Use an AirPort Express to play iTunes music over your wireless network to your home
stereo or powered speakers. With an AirPort Extreme Base Station or AirPort Express,
you can also share a broadband Internet connection for up to 10 users and a USB
printer. (Wireless printing over USB requires a compatible printer.)
Important: To ensure you have an adequate AirPort signal, don’t place anything on top
of your Mac mini. Placing objects on top of the computer can interfere with the AirPort
signal. See the instructions that came with your AirPort Extreme Base Station or AirPort
Express to learn about avoiding interference. For more information, go to the Apple
Service & Support website at www.apple.com/support.
For More Information About AirPort
To purchase an AirPort Express or AirPort Extreme Base Station, contact your Apple
Authorized Reseller, visit an Apple Store retail location, or go to the online Apple Store
at www.apple.com/store. Additional information about AirPort is available in AirPort
Help. Choose Help > Mac Help, then choose Library > AirPort Help.
42Chapter 3 Using Your Mac mini
Using Bluetooth Wireless Technology
If you ordered Bluetooth technology when you purchased your Mac mini, it’s already
installed. With Bluetooth technology, your Mac mini can connect to other devices that
use Bluetooth wireless technology, such as mobile phones, PDAs, printers, and the
Apple Wireless Keyboard and Mouse (available for purchase at an Apple Authorized
Reseller, an Apple Store retail location, or from the online Apple Store at
www.apple.com/store).
Note: If your Mac mini doesn’t include Bluetooth technology, you can have it installed
by an Apple Authorized Service Provider or at an Apple Store retail location. You can
also purchase an external Bluetooth USB adapter from an Apple Authorized Reseller, an
Apple Store retail location, or from the online Apple Store at www.apple.com/store.
With Bluetooth wireless technology, you can do the following:
 Connect to mobile phones that have Bluetooth technology. Your phone can act as a
modem to connect you to a wireless service provider, at speeds of up to 56 kilobits
per second (kbit/s), so you can use your mobile phone to access the Internet.
 Exchange files between Bluetooth enabled computers and devices, even Mac to PC.
Apple still recommends the use of AirPort Extreme wireless networking, however, for
anything but the smallest files.
 Synchronize data between your computer and a PDA that has Bluetooth technology.
Using iSync, you can perform a hot sync operation without cables or send your
business card or calendar events directly to a colleague’s PDA.
 Use a Bluetooth wireless keyboard or mouse or a Bluetooth headset.
 Print to a printer that has Bluetooth technology
 Use a Bluetooth headset.
Chapter 3 Using Your Mac mini43
Important: To ensure you have an adequate Bluetooth signal, don’t place anything on
top of your Mac mini. Objects placed on top of the computer can cause interference.
Setting Up a Bluetooth Device
Before you can use a Bluetooth enabled device with your Mac mini, you need to set up
the device to work with your computer. After you set up the device, it is “paired” with
your computer, and you can see it in the Devices pane of Bluetooth preferences. You
need to pair your computer with a device only once, and it will remain paired with that
device until you delete the pairing.
To set up a Bluetooth device:
1 Choose “Set up a Bluetooth Device” from the Bluetooth status menu (◊) in the
menu bar.
2 Follow the onscreen instructions for the type of device you want to set up.
Important: If the Bluetooth status menu (◊) is not in the menu bar, open System
Preferences and click Bluetooth. Click Settings and then select “Show Bluetooth status
in the menu bar.”
To delete a pairing with a device:
1 Open System Preferences and click Bluetooth.
2 Click Devices and select the device in the list.
3 Click Delete.
44Chapter 3 Using Your Mac mini
Setting Up Bluetooth File Exchange
You can control how your computer handles files that are exchanged between
Bluetooth devices. You can choose:
 To accept or refuse files sent to your computer
 Which folder to use for the files you accept from other devices
 Which folder other devices can browse
 Which applications to use with the files you accept
To set up Bluetooth File Exchange:
1 Open System Preferences and click Bluetooth.
2 Click Sharing.
3 Select the On checkbox for Bluetooth File Exchange, and use the pop-up menus to
adjust the settings.
Note: Select the “Require pairing for security” checkbox to secure File Exchange
transactions and require password authentication before files can be transferred.
Chapter 3 Using Your Mac mini45
Sending a File to a Bluetooth Device
Your computer can send files to other Bluetooth devices in range of your computer.
If your computer is not paired with the device, you may have to authenticate with it
before you can send the file. If you have already paired your computer with the device,
you should not have to authenticate with it again.
To send a file to a Bluetooth device:
1 Choose Bluetooth status menu (◊) > Send File.
2 Select the file you want to send, then click Send.
3 Choose a device from the Device list, then click Send.
If the device is not in the Device list, click Search. When the device is found, you can
add it to your Favorites list.
For More Information About Bluetooth Wireless Technology
You can get help using Bluetooth wireless technology by opening the Bluetooth File
Exchange application (located in the Utilities folder within the Applications folder) and
choosing Help > Bluetooth Help. You can also find information about the Apple
Bluetooth website at www.apple.com/bluetooth.
46Chapter 3 Using Your Mac mini
Connecting With Ethernet (10/100Base-T)
Your computer comes with built-in 10/100 megabit per second (Mbps) Base-T (twistedpair) Ethernet networking capability, which you can use to connect to a network or to a
cable or DSL modem.
Ethernet port
(10/100Base-T)
Connecting to a network gives you access to other computers. You may be able to
store and retrieve information; use network printers, modems, and send email; or
connect to the Internet. You can also share files between two computers or set up a
small network.
Chapter 3 Using Your Mac mini47
The Ethernet port on your Mac mini automatically detects other Ethernet devices.
You don’t need a crossover cable to connect to other Ethernet devices.
 Use 2-pair category 3 (Cat 3) Ethernet cables to connect to a 10Base-T Ethernet
network.
 Use 4-pair category 5 (Cat 5) Ethernet cables to connect to a 10Base-T or a 100Base-T
Ethernet network.
For More Information About Using Ethernet
Additional information, including how to set up an Ethernet network and transfer files
using Ethernet, is available in Mac Help. Choose Help > Mac Help and search for
“Ethernet” or “network.” For information about networking products you can use with
your Mac mini, check the Macintosh Products Guide at www.apple.com/guide.
Note: You can also connect to another Macintosh using IP over FireWire instead of
Ethernet. FireWire 400 can be up to four times faster than 100Base-T Ethernet. For more
information, choose Help > Mac Help and search for “FireWire network.”
48Chapter 3 Using Your Mac mini
Connecting Audio Devices
Your Mac mini comes with a headphone port (f) so that you can connect headphones
and listen to music without disturbing anyone around you. You can also add powered
speakers or stream music to your home stereo with iTunes and an AirPort Express.
Headphone port
You can also connect your Mac mini to your stereo system. Use a 3.5-millimeter
miniplug-to-RCA cable (not included) to connect the headphone port (f ) on your Mac
mini to the audio input ports on your stereo.
If you have digital audio devices, you can connect them to the Mac mini using a
FireWire or USB digital audio adapter.
For More Information About Using Audio
Additional information about using audio is available in Mac Help (see page 24).
Choose Help > Mac Help and search for “audio” or “music.” For information about audio
and music products you can use with your Mac mini, check the Macintosh Products
Guide at www.apple.com/guide.
Chapter 3 Using Your Mac mini49
Using Your Optical Drive
You can install or use software from CDs and DVDs using your optical drive. You can
play music from audio CDs and play DVD movies. You can also burn music CDs that can
play in most CD players, and you can save documents and other digital files on CD-R
and CD-RW discs.
If your Mac mini has a SuperDrive, you can also burn your home movies to make video
DVDs that can be played in most home DVD players, or you can save documents or
other digital files to blank DVD-R, DVD-RW, DVD+R, and DVD+RW discs using the
Finder.
Note: If you have older software that comes on floppy disks, contact the software
manufacturer to see if the software is available on a CD or for download from the web,
or purchase an external USB floppy disk drive for your Mac mini from your Apple dealer
or the Apple Store (www.apple.com/store).
50Chapter 3 Using Your Mac mini
Inserting a CD or DVD Disc
To install or use programs from a CD or DVD disc, follow these steps:
1 Place the disc into the optical drive with the label side up.
2 When the icon for the disc appears on the desktop, the disc is ready to use.
Note: Some DVD discs are two-sided and don’t have a label on either side.
Ejecting a Disc
To eject a disc, drag the disc icon to the Trash. If you can’t eject the disc, quit any
applications that may be using the disc and try again. If that doesn’t work, restart the
computer while holding down the mouse button.
Important: Don’t place anything on top of your computer. Placing objects on top of
your Mac mini may keep a disc from ejecting.
Chapter 3 Using Your Mac mini51
Playing DVD Discs
To play a DVD, insert the DVD disc. DVD Player opens automatically and starts playing
the disc.
Recording CD-R and CD-RW Discs
You can record music on CD-R or CD-RW discs right from your iTunes library.
To burn music to a CD-R or CD-RW disc using iTunes:
1 Click the iTunes icon in the Dock.
2 Select the playlist you want to record.
3 Insert a blank CD-R or CD-RW disc. (For highest compatibility with CD players, use a
CD-R disc.)
4 At the top of the iTunes window, click Burn CD.
To record files and folders on CD-R and CD-RW discs using the Finder:
1 Insert a blank disc in the optical drive.
2 In the dialog that appears, enter a name for the disc. An icon for the CD appears on the
desktop.
3 Drag files and folders to the disc icon.
4 Choose File > Burn Disc, or select the disc and drag it to the Burn Disc icon in the Dock.
52Chapter 3 Using Your Mac mini
Recording Information on a DVD
If your Mac mini has a SuperDrive, you can record your own home movies on a blank
DVD±R or DVD±RW disc. You can also record other kinds of digital data (for example,
you can back up your files).
To record data to a DVD-R disc using the Finder:
1 Insert a blank DVD±R or DVD±RW disc in the drive.
2 In the dialog that appears, enter a name for the disc and select the format you want to
create. An icon for the DVD appears on the desktop.
3 Double-click the DVD icon, then drag files and folders to it.
4 Choose File > Burn Disc, or select the disc and drag it to the Burn Disc icon in the Dock.
You can also use iDVD to create your own customized DVD, burn it on a blank DVD
disc, and play it on most standard DVD players. For more information about how to use
iDVD, open iDVD and choose Help > iDVD Help.
For More Information
For information about how to use iTunes to record music files on a CD-R disc, open
iTunes and choose Help > iTunes and Music Store Help.
For instructions on using DVD Player, open DVD Player and choose Help >
DVD Player Help.
Chapter 3 Using Your Mac mini53
Securing Your Mac mini
You can use a locking cable (available at www.apple.com/store) and the built-in
security slot to attach your Mac mini to a stationary object.
Security slot
Additional information about the software security features of your Mac mini, including
multiple user passwords and file encryption, is available in Mac Help. Choose Help >
Mac Help and search for “security” or “multiple users.”
54Chapter 3 Using Your Mac mini
4 Troubleshooting
If you have any difficulties while working with your
Mac mini, try the solutions in this chapter.
This chapter contains solutions to problems that prevent you from working with your
computer, such as a system freeze or a computer that will not start up. You can find
more troubleshooting information in Mac Help or on the Apple Service & Support
website at www.apple.com/support.
When you experience a problem with your computer, there is usually a simple and
quick solution. When you encounter a problem, try to make a note of what you did
before the problem occurred. This can help you narrow down the possible causes of
the problem and then find the answers you need. Things to note include:
 The applications you were using when the problem occurred. Problems that occur
only with a specific application may indicate that the application is not compatible
with the version of the Mac OS installed on your computer.
 Any software that you recently installed. Certain applications install extensions that
may not be compatible with the Classic environment.
 Any new hardware, such as a peripheral, that you connected.
4
55
Problems That Prevent You From Using Your Computer
If the computer won’t respond or the pointer won’t move
 First, make sure the mouse and keyboard are connected. Unplug and then plug in
the connectors and make sure they are secure.
 If that doesn’t work, try to force problem applications to quit. Hold down the Option
and Command (x) keys and then press the Esc key. If a dialog appears, select the
frozen application and click Force Quit. Then save your work in any open applications
and restart the computer to be sure the problem is entirely cleared up.
 If you are unable to force the application to quit, press and hold the power button
(®) on the back of the computer for five seconds to shut down the computer.
 If that doesn’t work, unplug the power cord from the computer. Then plug the power
cord back in and press the power button (®) on the computer to turn it on.
If the problem occurs frequently when you use a particular application, check with the
application’s manufacturer to see if it is compatible with your computer.
For support and contact information about the software that came with your
computer, go to www.apple.com/guide.
If the problem occurs frequently, try reinstalling your system software (see “Reinstalling
the Software That Came With Your Computer” on page 58).
56Chapter 4 Troubleshooting
If the computer freezes during startup or you see a flashing question mark
 Wait a few seconds. If the computer doesn’t start up after a delay, shut down your
computer by pressing and holding the power button (®) for about 5 seconds, until
the computer shuts down. Then hold down the Option key and press the power
button (®) again to start up your computer. When your computer starts up, click the
hard disk icon, then click the right arrow.
 After the computer starts up, open System Preferences and click Startup Disk. Select a
local Mac OS X System folder.
 If the problem occurs frequently, you may need to reinstall your system software
(see “Reinstalling the Software That Came With Your Computer” on page 58).
If the computer won’t turn on or start up
 Make sure the power cord is plugged in to the computer and in to a functioning
power outlet.
 If that does not work, press the power button (®) and immediately hold down the
Command (x), Option, P, and R keys until you hear the startup sound a second time.
 If that does not work, unplug the power cord and wait at least 30 seconds. Plug the
power cord back in and press the power button (®) again to start up your computer.
 If you are still unable to start up your computer, see the service and support
information on page 64 for information about contacting Apple for service.
Chapter 4 Troubleshooting57
Reinstalling the Software That Came With Your Computer
Use the software installation discs that came with your computer to reinstall Mac OS X
and the applications that came with your computer, and to install Mac OS 9 (if you
want to use Mac OS 9 applications with your computer).
Important: Apple recommends that you back up the data on your hard disk before
restoring software. Apple is not responsible for any lost data.
Installing Mac OS X
To install Mac OS X:
1 Back up your important files, if possible.
2 Insert the Mac OS X Install Disc 1 that came with your computer.
3 Double-click “Install Mac OS X and Bundled Software.”
4 Follow the onscreen instructions.
5 Select the destination disk for installation and continue following the onscreen
instructions.
Your computer may restart and ask you to insert the next Mac OS X install disc.
Important: Choosing the “Erase and Install” option erases your destination disk.
You should back up your important files before installing Mac OS X.
58Chapter 4 Troubleshooting
Installing Applications
Your computer must have Mac OS X already installed before you can install the
applications that came with your computer.
To install the applications that came with your computer:
1 Back up your important files, if possible.
2 Insert the Mac OS X Install Disc 1 that came with your computer.
3 Double-click Install Bundled Software Only.
4 Follow the onscreen instructions.
5 Select the destination disk for installation and continue following the onscreen
instructions.
To install iCal, iChat AV, iSync, iTunes, and Safari, follow the Installing Mac OS X
instructions.
Installing Mac OS 9
Your Mac mini does not come with Mac OS 9 installed. To use Mac OS 9 applications
with your computer, you have to install Mac OS 9 using the Mac OS X Install Disc 2.
To install Mac OS 9:
1 Back up your important files, if possible.
2 Insert the Mac OS X Install Disc 2 that came with your computer.
3 Double-click Install Mac OS 9 System Support.
4 Follow the onscreen instructions.
5 Select the destination disk for installation and continue following the onscreen
instructions.
Chapter 4 Troubleshooting59
Other Problems
If you have a problem with an application
For problems with software from a manufacturer other than Apple, contact the
manufacturer. Software manufacturers often provide updates to their software on their
websites. You can set your Mac mini to check for and install the latest Apple software
automatically using the Software Update pane of System Preferences.
For more information, choose Help > Mac Help and search for “software update.”
If you have trouble using AirPort wireless communication
 Make sure you have properly configured the software according to the instructions
that came with your AirPort Extreme Card or base station.
 Make sure the computer or network you are trying to connect to is running and has a
wireless access point.
 Make sure you are within antenna range of the other computer or the network’s
access point. Nearby electronic devices or metal structures can interfere with wireless
communication and reduce this range. Repositioning or rotating the computer may
improve reception.
 Check the AirPort signal level. There are up to four bars in the AirPort status icon in
the menu bar.
 Make sure nothing is placed on top of your computer. Objects on top of the
computer may interfere with the AirPort signal.
 You may experience network performance problems if a microwave oven, cordless
phone, or other source of interference is used frequently near your base station.
To minimize interference, move the base station away from the device.
60Chapter 4 Troubleshooting
 For more information about using and troubleshooting AirPort, choose Help > Mac
Help, then choose Library > AirPort Help.
If you have trouble ejecting a disc
 Quit any applications that may be using the disc and press the Media Eject (C) key on
your Apple Keyboard. On other keyboards, you may be able to use a key combination
to eject discs. Check the documentation that came with your keyboard.
 If that doesn’t work, open a Finder window and click the eject icon next to the disc
icon in the sidebar, or drag the disc’s icon from the desktop to the Trash.
 Make sure nothing is placed on top of your computer. Objects placed on top of the
computer may keep a disc from ejecting.
 If that doesn’t work, restart the computer while holding down the mouse button.
If you have problems with your Internet connection
 Make sure your telephone line or network cable is connected and functioning
properly.
 If you are using a dial-up Internet connection, make sure that your telephone cord is
plugged in to the modem port (W) and not the Ethernet port (G).
 See “Connecting to the Internet” on page 77 for information about setting up your
computer to connect to the Internet. There you will find how to locate your Internet
settings and the contact information for your Internet service provider (if you used
Setup Assistant to get your Internet account).
 See “Troubleshooting Your Connection” on page 98 for more information if you have
problems with your Internet connection.
Chapter 4 Troubleshooting61
If you have a problem using your computer or working with the Mac OS
 If the answers to your questions are not in this manual, look in Mac Help for
instructions and troubleshooting information. Choose Help > Mac Help.
 Check the Apple Service & Support website at www.apple.com/support for the latest
troubleshooting information and software updates.
If your date and time settings get lost repeatedly
 You may need to have the internal backup battery replaced. See the service and
support information on page 64 for more information.
62Chapter 4 Troubleshooting
Using Apple Hardware Test
You can use Apple Hardware Test to help determine if there is a problem with your
computer’s hardware.
To use Apple Hardware Test:
1 Disconnect all external devices from your computer except the display, keyboard, and
mouse. If you have an Ethernet cable connected, disconnect it.
2 Insert the Mac OS X Install Disc 1 that came with your computer.
3 Restart your computer and hold down the Option key as it starts up. A list of available
startup volumes appears.
4 Click Apple Hardware Test and click the right arrow.
5 Follow the onscreen instructions when the Apple Hardware Test main screen appears
(after about 45 seconds).
6 Make a note of the error code before pursuing support options.
If Apple Hardware Test detects a problem, it displays an error code. If Apple Hardware
Test does not detect a hardware failure, the problem may be software related.
For more information about Apple Hardware Test, see the Apple Hardware Test Read
Me file on the Mac OS X Install Disc 1.
Chapter 4 Troubleshooting63
Learning More, Service, and Support
Your Mac mini does not have any user-accessible parts. If you need service, take your
Mac mini to an Apple Authorized Service Provider or contact Apple for service. You can
find more information about your Mac mini through online resources, onscreen help,
System Profiler, or Apple Hardware Test.
If you didn’t order AirPort Extreme or Bluetooth technology with your Mac mini or if
you want additional memory installed, contact an Apple Authorized Service Provider or
an Apple Store retail location.
Online Resources
For online service and support information, go to www.apple.com/support. Choose
your country from the pop-up menu. You can search the AppleCare Knowledge Base,
check for software updates, or get help on Apple’s discussion boards.
Onscreen Help
You can often find answers to your questions, as well as instructions and
troubleshooting information, in Mac Help. Choose Help > Mac Help.
System Profiler
To get information about your computer, use System Profiler. System Profiler shows you
which hardware and software is installed, the serial number and operating system
version, how much memory is installed, and more. To open System Profiler, choose
Apple () > About This Mac from the menu bar and then click More Info.
64Chapter 4 Troubleshooting
AppleCare Service and Support Information
Your Mac mini comes with 90 days of technical support and one year of hardware
repair warranty coverage at an Apple-authorized repair center such as Apple
Authorized Service Provider (AASP) or an Apple Store retail location. You can extend
your coverage by purchasing the AppleCare Protection Plan. For more information, visit
www.apple.com/support/complimentary or visit the website address for your country
listed below.
If you need further assistance, AppleCare telephone support representatives can help
you with installing and opening applications, and basic troubleshooting. Call the
support center number nearest you (the first 90 days are complimentary). Have the
date of purchase and your Mac mini serial number ready when you call.
Note: Your 90 days of complimentary telephone support begins on the date of
purchase and telephone fees may apply.
CountryPhoneWebsite
United States1-800-275-2273www.apple.com/support
Australia(61) 133-622www.apple.com/au/support
Canada (English)
(French)
Ireland(353) 1850 946191www.apple.com/ie/support
New Zealand00800-7666-7666www.apple.com/au/support
United Kingdom(44) 0870 876 0753www.apple.com/uk/support
For a complete list, go to www.apple.com/contact/phone_contacts.html. Telephone
numbers are subject to change and local and national telephone rates may apply.
Chapter 4 Troubleshooting65
1-800-263-3394www.apple.com/ca/support
www.apple.com/ca/fr/support
Locating Your Product Serial Number
You can find the serial number on the bottom of your Mac mini. You can also use
System Profiler to find the serial number. Choose Apple () > About This Mac from
the menu bar and then click More Info. Click the Hardware triangle to view the serial
number.
66Chapter 4 Troubleshooting
A Specifications
A
You can use System Profiler to find out detailed
information about your Mac mini, such as the
amount of built-in memory, hard disk size, devices
connected, and the product serial number.
To access the information in System Profiler, choose Apple () > About This Mac from
the menu bar and then click More Info.
Appendix
67
Click the triangles in the window
to show and hide information in
the different categories.
Additional information is available on the Internet at www.apple.com and
www.apple.com/support.
68Appendix A Specifications
B Care, Use, and
Safety Information
B
For your safety and the safety of your equipment,
follow the rules in this appendix for cleaning and
handling your computer, as well as the guidelines
for working more comfortably.
Cleaning Your Mac mini
Follow these general rules when cleaning the outside of your computer and its
components:
 Shut down your Mac mini and disconnect all cables.
 Use a damp, soft, lint-free cloth to clean the computer’s exterior. Avoid getting
moisture in any openings. Do not spray liquid directly on the computer.
 Don’t use aerosol sprays, solvents, or abrasives.
Moving Your Mac mini
Before you lift or reposition your computer, you may need to turn it off and disconnect
all cables and cords connected to it.
Appendix
69
Safety Instructions for Setting Up and Using Your Computer
For your own safety and that of your equipment, always take the following precautions.
Disconnect the power plug (by pulling the plug, not the cord) and disconnect the
phone cord if any of the following conditions exist:
 The power cord or plug becomes frayed or otherwise damaged
 You spill something in the case
 Your computer is exposed to rain or any other excess moisture
 Your computer has been dropped or the case has been otherwise damaged
 You suspect that your computer needs service or repair
 You want to clean the case (use only the recommended procedure described earlier)
Important: The only way to turn off power completely is to disconnect the power cord
and phone cords. Make sure at least one end of the power cord is within easy reach so
that you can unplug the computer when you need to.
Warning: Your AC cord came equipped with a three-wire grounding plug (a plug that
has a third grounding pin). This plug will fit only a grounded AC outlet. If you are
unable to insert the plug in to an outlet because the outlet is not grounded, contact a
licensed electrician to replace the outlet with a properly grounded outlet. Do not
defeat the purpose of the grounding plug.
Be sure that you always do the following:
 Keep your computer away from sources of liquids, such as drinks, washbasins,
bathtubs, shower stalls, and so on.
 Protect your computer from dampness or wet weather, such as rain, snow, and so on.
70Appendix B Care, Use, and Safety Information
 Read all the installation instructions carefully before you plug your computer in to a
wall socket.
 Keep these instructions handy for reference by you and others.
 Follow all instructions and warnings dealing with your system.
Important: Electrical equipment may be hazardous if misused. Operation of this
product, or similar products, must always be supervised by an adult. Do not allow
children access to the interior of any electrical product and do not permit them to
handle any cables.
Warning: Never push objects of any kind in to this product through the openings
in the case. Doing so may be dangerous.
Using Connectors and Ports
Never force a connector in to a port. If the connector and port don’t join with
reasonable ease, they probably don’t match. Make sure that the connector matches the
port and that you have positioned the connector correctly in relation to the port.
Using the Power Adapter
Follow these guidelines for using the power adapter:
 Make sure you push the AC and DC power plugs snugly in to the power adapter.
 Always leave space around the power adapter and use your computer in a location
where airflow around the power adapter is not constricted.
Appendix B Care, Use, and Safety Information71
 The only way to disconnect power completely is to unplug the power cord. Make
sure you pull the plug, not the cord.
Important: The power adapter for your computer is a high-voltage component and
should not be opened for any reason, even when it’s unplugged. Do not allow children
access to the interior of any electrical product and do not permit them to handle any
cables. If the power adapter needs service, see “Learning More, Service, and Support”
on page 64.
Warning: Use only the power adapter that came with your computer and the AC cord
that came with your power adapter. Adapters and cords for other electronic devices
may look similar, but using them may affect your computer’s performance or damage
the computer. The AC power cord has a three-wire grounding plug (a plug that has a
third grounding pin) that will fit only a grounded AC outlet. If you are unable to insert
the plug in to an outlet because the outlet is not grounded, contact a licensed
electrician to replace the outlet with a properly grounded outlet.
Avoiding Hearing Damage
Warning: Permanent hearing loss may occur if earbuds or headphones are used at
high volume. You can adapt over time to a higher volume of sound, which may sound
normal but can be damaging to your hearing. Set your Mac mini volume to a safe
level before that happens. If you experience ringing in your ears, reduce the volume
or discontinue use of earbuds or headphones with your Mac mini.
72Appendix B Care, Use, and Safety Information
Understanding Ergonomics
Chair
An adjustable chair that provides firm, comfortable support is best. Adjust the height
of the chair so your thighs are horizontal and your feet flat on the floor. The back of the
chair should support your lower back (lumbar region). Follow the manufacturer’s
instructions for adjusting the backrest to fit your body properly.
You may have to use a desk with a keyboard tray that’s lower than the work surface or
raise your chair so that your forearms and hands are at the proper angle to the
keyboard. If this makes it impossible to rest your feet flat on the floor, you can use a
footrest with adjustable height and tilt it to make up for any gap between the floor and
your feet. You can also lower the desktop to eliminate the need for a footrest.
Display
Arrange the display so that the top of the screen is slightly below your eye level when
you’re sitting at the keyboard. The best distance from your eyes to the screen is up to
you, although most people seem to prefer 18 to 28 inches (45 to 70 cm). Position the
display to minimize glare and reflections on the screen from overhead lights and
windows.
Appendix B Care, Use, and Safety Information73
Mouse
T
Position the mouse at the same height as your keyboard and within a comfortable
reach.
Shoulders
relaxed
Forearms and
hands in a
straight line
Forearms level
or tilted slightly
Lower back
supported
highs tilted
slightly
Keyboard
When you use the keyboard, your shoulders should be relaxed. Your upper arm and
forearm should form an angle that is slightly greater than a right angle, with your wrist
and hand in roughly a straight line.
Use a light touch when typing and keep your hands and fingers relaxed. Avoid rolling
your thumbs under your palms.
74Appendix B Care, Use, and Safety Information
45–70 cm (18–28 in.)
Top of the screen at or
slightly below eye level
(You may need to adjust
the height of your display
by raising or lowering
your work surface.)
Screen positioned to
avoid reflected glare
Clearance under
work surface
Feet flat on the floor
or on a footrest
Change hand positions often to avoid fatigue. Some computer users may develop
discomfort in their hands, wrists, or arms after intensive work without breaks. If you
begin to develop chronic pain or discomfort in your hands, wrists, or arms, consult a
qualified health specialist.
For More Information
Go to www.apple.com/about/ergonomics.
Learning About Apple and the Environment
Apple Computer, Inc., recognizes its responsibility to minimize the environmental
impacts of its operations and products. For more information, go to www.apple.com/
environment/summary.html.
Appendix B Care, Use, and Safety Information75
C Connecting to the Internet
C
You can use your computer to browse the World
Wide Web, send email to friends and family, and
chat in real time over the Internet. Use this detailed
guide to connect to the Internet.
When you first start up Mac OS X, Setup Assistant helps you enter your Internet
configuration information. If you didn’t use Setup Assistant to configure your Internet
connection, you can use it now. Open System Preferences and click Network. Click the
“Assist me” button to open Network Setup Assistant, then click Assistant. If you don’t
want to use Network Setup Assistant, you can use the information in this appendix to
set up your connection manually.
There are four kinds of Internet connections:
 Dial-up connection: Your computer is plugged in to a telephone wall jack using a
telephone cable (for computers that include a modem).
 High-speed DSL or cable modem connection: Your computer is plugged in to a
special modem you get from an ISP using an Ethernet cable.
 AirPort Extreme or AirPort Express wireless connection: Your computer is
connected wirelessly to the Internet using an AirPort Extreme Base Station or
AirPort Express.
Appendix
77
 Local area network (LAN): Your computer is plugged in to a LAN using an Ethernet
cable. This type of connection is usually used in the workplace.
Before you connect to the Internet:
1 Set up an account with an ISP. If you do not have an ISP account, you can find an ISP in
your phone directory. Look under “Internet access,” “Internet service,” or “online.”
Note: If you want to use America Online as your ISP, skip the Internet setup part of
Setup Assistant. Instead, open the AOL Installer application and follow the onscreen
instructions to set up AOL.
2 Gather the connection information you need from your ISP or network administrator.
See the next section, “Using the Setup Assistant Worksheet” on page 80 to find out
what information to get for each type of connection.
In some cases, if another computer in the same location is already connected to the
Internet, you may be able to use its settings.
To find the settings on a Mac OS X computer:
 Open the Network pane of System Preferences.
 Choose your connection method from the Show pop-up menu.
 Copy the information for your configuration.
To find the settings on a Mac OS 9 computer:
 Open the TCP/IP control panel.
 Find the connection method in the “Connect via” pop-up menu.
 Find the configuration in the Configure pop-up menu.
 Copy the IP address, subnet mask, and router address from the corresponding fields.
78Appendix C Connecting to the Internet
To find the settings on a Windows PC:
The connection information on a Windows computer resides in two places.
 To find the IP address and subnet mask, open the “Network and Internet
Connections” control panel.
 To find user account information, open the User Accounts control panel.
You can write the information directly on the next few pages, then enter it in
Setup Assistant.
1 If you are using a dial-up modem, plug a phone cord in to your computer’s modem
port and in to a phone wall jack. If you are using a DSL or cable modem, follow the
instructions that came with the modem to connect it to your computer.
2 Turn on your computer and enter information in Setup Assistant to configure your
Internet connection.
If you already started your computer and did not use Setup Assistant to configure your
Internet connection, you can use it now.
1 Choose Apple () > System Preferences.
2 Click Network.
3 Click “Assist me,” then click Assistant.
4 Follow the onscreen instructions in Network Setup Assistant.
Appendix C Connecting to the Internet79
Using the Setup Assistant Worksheet
You can write the information you get from your Internet service provider (ISP), your
network administrator, or your other computer on these pages, then enter it in
Network Setup Assistant.
Select how your computer connects to the Internet.
Telephone Modem
Cable Modem
DSL Modem
Local network (Ethernet)
To set up a telephone dial-up connection, enter the following information:
User Name
Password
ISP Phone Number
Dialing prefix to obtain an outside line
80Appendix C Connecting to the Internet
To set up a DSL or cable modem or a LAN connection:
1 Choose your connection type. Ask your ISP for this information.
Manually
Manually using DHCP Router
Using DHCP
Using BootP
PPP
2 Enter information from your ISP:
1
If you selected “Manually” or “Manually using DHCP Router,”
IP Address
Subnet Mask
Router Address
enter the following:
If you selected “Using DHCP,” enter the following:
DHCP Client ID
1.
If you selected “Manually using DHCP Router,” you don’t need to enter a subnet mask or router
address
Appendix C Connecting to the Internet81
Note: DHCP Client ID is optional and may not be required. Ask your ISP.
If you selected “PPP (for PPPoE connections),” enter the following:
Service Provider (optional)
PPPoE Service Name (optional)
Account Name
Password
The information below is optional. Ask your ISP if you need to enter it.
DNS Hosts (optional for DHCP & BootP)
Domain Name (optional)
Proxy Server (optional)
82Appendix C Connecting to the Internet
Setting Up Your Internet Connection Manually
Once you have completed the steps on the previous pages using Setup Assistant, you
are done setting up your Internet connection. If you don’t want to use Setup Assistant,
or if you only want to make changes to specific parts of your Internet setup
configuration, you can use the instructions below to set up your connection manually.
To enter your information manually, follow the steps that correspond to your
connection method.
 Dial-up modem with Point-to-Point Protocol (PPP) connection (see below)
 Cable modem, DSL, or LAN connection using these configurations:
 Manual (see page 88)
 DHCP (see page 90)
 PPPoE (see page 91)
 AirPort Extreme wireless connection (see page 94)
Using a Dial-Up Connection
A dial-up modem is a common way to connect to the Internet. Your modem uses a
method called Point-to-Point Protocol (PPP) to connect to an ISP.
Make sure your modem is plugged in to a phone line and you have the information
from your ISP available (see page 80).
To set up Network preferences for the internal modem port:
1 Choose Apple () > System Preferences from the menu bar.
2 Click Network.
Appendix C Connecting to the Internet83
3 Choose Network Port Configurations from the Show pop-up menu and select the On
checkbox next to Internal Modem.
4 Drag Internal Modem to the top of the Port Configurations list to make it the preferred,
or primary, network interface.
5 Choose Internal Modem from the Show pop-up menu and click PPP.
84Appendix C Connecting to the Internet
6 Enter the information from your ISP and click Apply Now.
To test your Internet configuration:
1 Open the Internet Connect application (in the Applications folder).
2 Click the Internal Modem icon, if it’s not already selected.
3 Enter your dial-up telephone number, account name, and password, if necessary.
4 Click Connect.
Internet Connect dials your ISP and establishes a connection.
Appendix C Connecting to the Internet85
To connect automatically when you start an Internet application, such as a web
browser or email:
1 Click PPP Options (in the PPP pane of Network preferences).
2 Select the “Connect automatically when needed” checkbox.
3 Click OK and Apply Now.
86Appendix C Connecting to the Internet
Using DSL, Cable Modem, or LAN Internet Connections
If you connect to the Internet using a DSL or cable modem or Ethernet LAN, ask your
ISP or network administrator how you should configure your Internet connection.
 Manually: With a manual configuration, your ISP or network administrator provides a
static IP address and other information that you enter in Network preferences.
 Using Dynamic Host Configuration Protocol (DHCP): With a DHCP configuration,
the DHCP server automatically enters the information for you.
 Using Point-to-Point Protocol over Ethernet (PPPoE): If you use a DSL modem and
need a user name and password to connect to the Internet, you may need to
configure your network to use PPPoE.
Make sure you have the information from your ISP available as you configure your
network (see page 80).
To set up Network preferences for the built-in Ethernet port:
1 Choose Apple () > System Preferences from the menu bar.
2 Click Network.
3 Choose Network Port Configurations from the Show pop-up menu.
Appendix C Connecting to the Internet87
4 Select the On checkbox next to Built-in Ethernet.
5 Drag Built-in Ethernet to the top of the Port Configurations list to make it the preferred,
or primary, network interface.
Next, follow the instructions to configure your network manually, using DHCP, or using
PPPoE, as instructed by your ISP or network administrator.
Manual Configuration
Have your static IP address, router address, and subnet mask from your ISP ready
(see page 80).
88Appendix C Connecting to the Internet
To set up a manual configuration:
1 In Network preferences, choose Built-in Ethernet from the Show pop-up menu.
2 Click TCP/IP, if it’s not already selected.
3 Choose Manually from the Configure IPv4 pop-up menu.
4 Type the other information in to the corresponding fields.
5 Click Apply Now.
Once you configure your network, your connection is ready. Open your web browser
(or another TCP/IP application) to test your Internet connection.
Appendix C Connecting to the Internet89
DHCP Configuration
After you set up a DHCP configuration, the DHCP server automatically provides your
network information.
To set up a DHCP configuration:
1 In Network preferences, choose Built-in Ethernet from the Show pop-up menu.
2 Click TCP/IP, if it’s not already selected.
3 Choose Using DHCP from the Configure IPv4 pop-up menu.
90Appendix C Connecting to the Internet
4 Click Apply Now.
Open your web browser (or another TCP/IP application) to test your Internet
connection.
Note: Unless your ISP instructs you to do otherwise, ignore the DHCP Client ID field
and the Search Domains field.
PPPoE Configuration
Some DSL-based ISPs use Point-to-Point Protocol over Ethernet (PPPoE). If you use a
DSL modem and need a user name and password to connect to the Internet, check
with your ISP to determine if you should connect using PPPoE.
To set up a PPPoE connection:
Have your user name, password, and if required, the domain name server (DNS)
address from your ISP available as you configure your network (see page 80).
1 In Network preferences, choose Built-in Ethernet from the Show pop-up menu.
Appendix C Connecting to the Internet91
2 Click PPPoE and select “Connect using PPPoE.”
3 Type the information in to the corresponding fields. If you want all users of your
computer to use the same connection method, select “Save password.”
Note: To connect automatically when you start a TCP/IP application, such as a web
browser or email, click PPPoE Options, then select “Connect automatically when
needed.”
92Appendix C Connecting to the Internet
4 Click TCP/IP and choose either Using PPP or Manually from the Configure IPv4 pop-up
menu, as instructed by your ISP. If you have a static IP address from your ISP, choose
Manually and type the address in the IP Address field.
5 Type the domain name server (DNS) addresses in the DNS Servers field.
6 Click Apply Now.
Once you configure your network, your Internet connection is ready. You can open
your web browser or other TCP/IP application to test your connection.
Appendix C Connecting to the Internet93
Important: If you did not select the option to connect automatically, you will need to
open the Internet Connect application, choose the correct configuration, and then click
Connect. For more information, choose Help > Internet Connect Help from the menu
bar at the top of the display.
Configuring an AirPort Extreme Wireless Connection
If your Mac mini has an AirPort Extreme Card installed, you can configure your AirPort
network and Internet connection using the AirPort or AirPort Extreme Setup Assistant,
located in the Utilities folder within your Applications folder. The assistant helps you
configure your base station and set up your computer to use an AirPort Extreme Base
Station or AirPort Express. For more information about your base station, see the setup
guide that came with your base station. If your base station is already configured, in
most cases your AirPort Extreme Card is ready to access it immediately.
To check if you have access to an AirPort Extreme network:
m Click the AirPort status icon in the menu bar and choose an AirPort network listed
there.
94Appendix C Connecting to the Internet
If you don’t see an AirPort network listed, you can use the AirPort Setup Assistant to
check or change your settings, or you can change them using the Network pane of
System Preferences.
Setting Up an AirPort Extreme Connection Manually
Gather the following information from your system administrator if you’ll be setting up
a manual connection.
If you’ll be connecting using DHCP, most of this information is provided to your
computer automatically by the network, so ask your system administrator what is
required.
 Domain name server (DNS) addresses, if necessary
 DHCP or manual IP address configuration
 IP address
 Router address
 Subnet mask
 Password, if required
Next, make sure your AirPort connection options are active in Network preferences.
To set up Network preferences for an AirPort Extreme connection:
1 Choose Apple () > System Preferences from the menu bar.
2 Click Network.
3 Choose Network Port Configurations from the Show pop-up menu.
Appendix C Connecting to the Internet95
4 Select the On checkbox next to AirPort.
Next, follow the instructions to configure your network either manually or using DHCP,
as instructed by your ISP or network administrator. If you’re setting up your network
yourself, it may be easier to configure the network using DHCP, because the server
assigns IP addresses automatically.
96Appendix C Connecting to the Internet
1 Choose AirPort from the Show pop-up menu.
2 Click TCP/IP, if it’s not already selected.
3 In the Configure IPv4 pop-up menu, choose either Manually or Using DHCP.
 If you chose Manually, type the other information into the corresponding fields.
 If you chose Using DHCP, you don’t need to enter any further information unless your
system administrator has instructed you to do so.
Appendix C Connecting to the Internet97
4 Click AirPort and select options for joining an AirPort Extreme network after restarting
or when your computer wakes from sleep.
5 Click Apply Now.
As soon as you configure your AirPort settings, you are ready to connect.
To test your AirPort Extreme connection:
m Click the AirPort status icon in the menu bar and choose Turn AirPort On.
Any AirPort Extreme network in range should appear in the menu.
Troubleshooting Your Connection
Cable Modem, DSL, and LAN Internet Connections
If you can’t connect to the Internet using your cable modem, DSL, or local area network
(LAN), see the following steps.
Important: Instructions that refer to modems do not apply to LAN users. LAN users
may have hubs, switches, routers, or connection pods that cable and DSL modem users
do not. LAN users should contact their network administrator rather than an ISP.
Check the cables and power supplies
Make sure all modem cables are firmly plugged in, including the modem power cord,
the cable from the modem to the computer, and the cable from the modem to the
wall jack. Check the cables and power supplies to Ethernet hubs and routers.
Turn the modem on and off and reset the modem hardware
Turn off your DSL or cable modem for a few minutes, then turn it back on. Some ISPs
recommend that you unplug the modem’s power cord. If your modem has a reset
button, you can press it either before or after you turn the power off and on.
98Appendix C Connecting to the Internet
PPPoE Connections
If you are unable to connect to your Internet service provider using PPPoE, first check
the cables and power supplies, then turn the power off and on and reset the modem
hardware.
Check System Preferences settings:
1 Choose Apple () > System Preferences.
2 Click Network.
3 Choose Network Port Configurations from the Show pop-up menu.
4 Drag Built-in Ethernet to the top of the Port Configurations list.
5 Choose Built-in Ethernet from the Show pop-up menu.
6 Click PPPoE.
7 Select “Connect using PPPoE.”
8 Check the Account Name field to be sure you have entered the correct information
from your ISP.
9 Retype your password if you chose to save your password, to be sure it is correct.
10 Click TCP/IP. Make sure you’ve entered the correct information from your ISP
in this pane.
11 Click Apply Now.
Appendix C Connecting to the Internet99
Network Connections
If you have two or more computers attempting to share an Internet connection, make
sure that your network is set up properly. You need to know if your ISP provides only
one IP address or if it provides multiple IP addresses, one for each computer.
If only one IP address is used, then you must have a router capable of sharing the
connection, also known as network address translation (NAT) or “IP masquerading.”
For setup information, check the documentation provided with your router or ask the
person who set up your network. The AirPort Extreme Base Station can be used to
share one IP address among multiple computers. For information about using the
AirPort Extreme Base Station, check the onscreen help or visit the Apple AirPort
website at www.apple.com/airport.
If you cannot resolve the issue using these steps, contact your ISP.
100Appendix C Connecting to the Internet
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