LaserWriter II NTX, LaserWriter IIf, LaserWriter IIg
Page 2
K
Service Source
Basics
LaserWriter II
Page 3
BasicsProduct Information - 1
Product Information
The printers covered in this manual are
• LaserWriter II SC
• LaserWriter II NT
• LaserWriter II NTX
• LaserWriter IIf
• LaserWriter IIg
Compatibility:
Except for I/O boards components, all parts are compatible
among the five models. Refer to Illustrated Parts and Take
Apart chapters for more information. Refer to “Print
Engine Check” in Flowcharts for Troubleshooting
information.
Page 4
BasicsStartup Test Page - 2
Startup Test Page
LaserWriter II printers
generate a startup test page
approximately 2 – 3
minutes after you switch on
the printer.
Except for the IISC, the
startup test page also shows
unit-specific configuration
information. The following
pages describe each element
of the startup test page.
Size of hard drive, if connected, and
number of fonts it contains (NTX only)
Version of ROM installed
Ê
Page 6
BasicsStartup Test Page - 4
IIf Startup Test Page
Printer
Name
Communication parameters and printer control
I/O Board
Type
Number of pages the I/O board has produced
language selected for an individual printer port
Version of ROM installed
Fonts in ROM
Installed RAM
FinePrint feature enabled
Page 7
BasicsStartup Test Page - 5
IIg Startup Test Page
Printer
Name
Communication parameters and printer control
I/O Board
Type
Number of pages the I/O board has produced
language selected for an individual printer port
Version of ROM installed
Fonts in ROM
Installed RAM
FinePrint feature enabled
Page 8
BasicsStartup Test Page - 6
IISC Startup Test Page
The LaserWriter IISC test
page consists only of
vertical lines. The printer
will generate a test page
only if its SCSI address has
been set to 7 prior to
powering up.
Note:
Be sure to set the SCSI
address back before you
resume printing.
Page 9
BasicsService Test Page - 7
Service Test Page
The service test page is
generated by the DC
controller board and serves
to confirm print engine
operation. To generate this
test page, remove the bottom
panel cap located at the rear
of the printer. Insert a
screwdriver or similar
dowel-shaped tool through
the quarter inch diameter
opening and press the
service test page button.
Page 10
BasicsPreventive Maintenance - 8
Preventive Maintenance
Before performing any preventive maintenance, be sure to
do the following:
1Check the page count on the startup test. If the I/O board
has been replaced or upgraded, check the repair log label
affixed to the bottom of the printer or consult with the
customer to determine page count.
2Power off and unplug the printer.
3Allow the fuser assembly rollers to cool.
4Prepare your work area for electrostatic discharge
prevention.
5Spread a drop cloth under the work area to protect the
floor from grease and spilled toner.
Caution:
Never use an ammonia-based cleaner on the
Page 11
BasicsPreventive Maintenance - 9
LaserWriter II. These cleaners can discolor the plastic.
Caution:
the printer has been off at least 5 minutes to allow the fuser
assembly to cool.
The service provider should clean the following items every
12 months or during each service call.
Service PointTool/Solvent
Primary corona wireCleaning brush supplied with
Transfer corona wireCotton swab and isopropyl
Transfer guideCloth dampened with water
Fuser rollersFuser cleaning pad
Before servicing the fuser rollers, make sure that
printer
alcohol
Page 12
BasicsPreventive Maintenance - 10
Service PointTool/Solvent
Exterior caseCloth dampened with water
Separation clawsCloth dampened with alcohol
Paper guideCloth dampened with alcohol
Lower delivery guideCloth dampened with alcohol
Feeder guideCloth dampened with water
Registration rollersCloth dampened with water
Page 13
BasicsParts Replacement Schedule - 11
Parts Replacement Schedule
Perform the following tasks every 50,000 prints:
• Replace the ozone filter
• Check upper and lower fan operation.
Replace the following parts every 100,000 prints:
• Fuser assembly
• Transfer guide assembly
• Preconditioning exposure assembly
• Paper feed roller assembly
• Transfer corona assembly
The LaserWriter II refurbishment kit (P/N 652-0597)
contains one each of the parts listed above.
Page 14
K
Service Source
Specifications
LaserWriter II
Page 15
SpecificationsGeneral - 2
General
Engine
Printing Method
Optical System
Resolution
Imaging Languages
Supported
Canon SX engine
Electrophotography using single-component, dry toner
Semiconductor laser and a rotating six-faced prism scanning
mirror
300 dpi
SC: QuickDraw
NT: PostScript and a subset of the Diablo 630 printer
NTX/NTX-J: PostScript, a subset of the Diablo 630 printer, and a
subset of the Hewlett-Packard LaserJet Plus
Page 16
SpecificationsGeneral - 3
f/g: PostScript Level 1 and 2 and HP LaserJet IIP (HP PCL4)
ITC Avant Garde, ITC Bookman, New Century Schoolbook, ITC
Zapf Chancery, ITC Zapf Dingbats, and Emulator.
Note:
Built-in fonts can be expanded using an optional font
expansion board. All LaserWriter II printers support
TrueType when using LaserWriter driver 6.1 or greater.
Page 25
SpecificationsEnvironmental - 12
Environmental
Temperature
Humidity
Operating: 50–90.5°F (10–33°C)
Storage:38–95° F (3–35°C)
Standby:
170 W (average)
Operating:
900 W maximum (115 V)
780 W maximum (220 V)
880 W maximum (240 V)
Page 27
SpecificationsPhysical - 14
Physical
Dimensions
Weight
Width: 20 in. (51 cm)
Depth: 18.9 in. (48 cm)
Height: 8.5 in. (21.6 cm)
46 lb. (21 kg)
Page 28
K
Service Source
Troubleshooting
LaserWriter II
Page 29
TroubleshootingIIf/IIg Diagnostic/ - 1
IIf/IIg Diagnostic
Set the rotary switch on the back of the printer to 4 and connect
the LaserWriter II Test Connector to the DB-25 serial port (or
simply jumper pins 4 and 22). Switch on the printer. Under
normal conditions, LEDs should flash during startup, and then fix
on the “diagnostic executing” configuration for about 2 minutes.
If no error is found, all LEDs flash and a page prints. If the LEDs
indicate an error, go to the appropriate topic in Flowcharts.
(Diagnostic Executing)
Fuser Assembly Error
Laser/Scanner Error
I/O Controller Board Error
Replace ROM #1
Replace ROM #2
Replace ROM #3
(No Error Found)
Replace SIMM #2
Replace SIMM #3
Replace SIMM #4
Replace SIMM #5
Replace SIMM #6
Replace SIMM #6
Replace SIMM #7
Replace ROM #4
Replace SIMM #1
After running this diagnostic, switch off the printer, remove the
Test Connector, and reset the rotary switch to its original setting.
Replace SIMM #8
Page 30
TroubleshootingCapacitor Discharge - 2
Capacitor Discharge
When there is a failure of the fusing system, the DC controller
board shuts off current to the fuser roller heater and charges
capacitor C211 to prevent overheating. If there is a failure of the
fusing system, you must turn the power off for about 30 minutes
or manually discharge the capacitor before switching power back
on.
C211
DC Controller Board
Page 31
TroubleshootingCapacitor Discharge - 3
Switch off and unplug the printer, and remove the bottom panel
and lower cover. Locate capacitor C211 on the DC controller
board. Carefully jumper the two wires at the base of the capacitor
using some kind of conductive tool, as shown on the next page.
Caution:
components neighboring the capacitor.
Note:
the capacitor: a flat blade screwdriver, paper clip, or aluminum
foil doubled over. The tool illustrated is a length of lead solder. It
has the advantage of being ductile and is less apt to damage the
controller board.
Take care not to damage the board tracings or the
There are many different tools that can be used to discharge
Page 32
TroubleshootingCapacitor Discharge - 4
Capacitor C211
Page 33
TroubleshootingController Board Readings - 5
Controller Board Readings
Voltage readings on the Canon SX engine controller board are
difficult to make and require accessing the underside of the
printer.
Rest the printer on the I/O board rails with the rear side facing
you and the near rail at the front edge of your work surface. If you
need to elevate the printer to get clearer access to the DC
controller board, use the bottom panel and lower cover.
Caution:
print cycle or while the clamshell is open.
The printer must be in an upright position during a
Page 34
TroubleshootingRoller Diameters - 6
Roller Diameters
Repetitive printing defects can often be isolated by measuring the
tracking left by rollers. On the next page is a diagram that shows
all the rollers in the LaserWriter II that come into contact with
paper. The dimension given is the distance between tracks.
Page 35
TroubleshootingRoller Diameters - 7
Transfer Guide Assembly
.5" (13 mm): roller to corona assy
1.5" (38 mm): upper metallic roller
1.75" (44 mm): lower black roller
Fuser Assembly
2.56" (65 mm): lower fuser roller
3.16" (80 mm): upper fuser roller
Toner Cartridge
2.0" (51 mm): developer roller
3.75" (95 mm): photosensitive drum
Page 36
TroubleshootingDrum Check - 8
Drum Check
Interrupting a print cycle and inspecting the photosensitive drum
can help isolate the cause of print quality problems. If the image
on the surface of the drum exhibits the same problem as the
printed page, the fault is before the drum, probably somewhere in
the scanning system. If the image on the drum is okay, the fault is
after the drum, probably in the fuser assembly, transfer corona,
or high-voltage power supply.
Note:
Refer to “Roller Diameters” in this chapter for further
quick-check troubleshooting tips.
Page 37
TroubleshootingTop-Cover Interlock - 9
Top-Cover Interlock
Defeating the top-cover interlock simulates a clamshell-shut
condition and is required in certain troubleshooting procedures.
You defeat this interlock by lodging a stiff, non-metallic insert
into the interlock switch. A plastic ball-point pen cap or folded
index card works well.
Page 38
TroubleshootingTop-Cover Interlock - 10
Top-Cover Interlock
Page 39
TroubleshootingCircuit Board Diagrams - 11
Circuit Board Diagrams
On the following pages are diagrams of the circuit boards and
high-voltage contacts listed below:
• LaserWriter IISC I/O board
• LaserWriter IINT I/O board
• LaserWriter IINTX I/O board
• LaserWriter IIf I/O board
• LaserWriter IIg board
• DC controller board
• Distribution board
• High-voltage contact
• Fuser board
Page 40
TroubleshootingCircuit Board Diagrams - 12
LaserWriter IISC
I/O Board
ADBSCSISCSI
Switch
SCSI
Page 41
TroubleshootingCircuit Board Diagrams - 13
LaserWriter IINT
I/O Board
ROMs
ADBDIP
Switches
RS-232
RS-422
LocalTalk
Page 42
TroubleshootingCircuit Board Diagrams - 14
LaserWriter IINTX
I/O Board
ROMs
ADBDIP
SCSI
Switches
RS-232
RS-422
LocalTalk
Page 43
TroubleshootingCircuit Board Diagrams - 15
LaserWriter IIf
I/O Board
Pushbutton Switch
LocalTalk
RS-232
RS-422
SCSI
ROMs
SIMMs
Page 44
TroubleshootingCircuit Board Diagrams - 16
LaserWriter IIg
I/O Board
Pushbutton Switch
LocalTalk
ROMsSIMMs
RS-232SCSIEthernet
RS-422
Page 45
TroubleshootingCircuit Board Diagrams - 17
DC Controller Board
J201
J203
J202
J212
J213
LED201
Cassette
Microswitches
Service Test Page Button
(see “Service Test Page” in Basics)
J210
J205
J209
Cover Interlock Switch
C211 (see “Capacitor
Discharge” in
Troubleshooting.)
On the following pages are diagrams of the connectors listed below:
• Connector J103
• Connector J502
• Connector J601
Page 50
TroubleshootingConnector Locators - 22
Connector J103 connects the fuser to the fuser safety PCA inside
the power supply block. If you measure continuity between the
two pins of J103, the fuser bulb and thermoprotector are intact.
Fuser Assembly
(Removed from Printer)
J103
J103
Page 51
TroubleshootingConnector Locators - 23
Connector J502 connects the DC power supply with the power
supply block. This illustration shows the printer with the DC
power supply removed.
J502-1
J502-3
J502
Page 52
TroubleshootingConnector Locators - 24
Connector J601 connects the high-voltage power supply to J211
on the DC controller board. This illustration shows the printer
with the high-voltage power supply removed.
J601-1
J601-8
J601
Page 53
TroubleshootingFlowcharts - 25
Flowcharts
The flowcharts for this manual are contained in an interactive file
called “LaserWriter II Flowcharts.” This file has been derived
from the original version of Service Source but is a standalone
self-launching application. To launch this file, click the button
below..
No preliminary steps are
required before you begin
this procedure.
Note:
The I/O board may
require configuration prior
to installation in the the
printer. For more
information, refer to “I/O
Board Installation” in
Additional Procedures.
Note:
If the I/O board is
removed from the printer,
I/O Board
the LEDs no longer function.
Page 57
Take ApartI/O Board - 2
1Loosen the two screws
that secure the I/O board
to the chassis.
2
Caution:
Handle the
board by the metal
bracket only.
I/O Board
Carefully slide the I/O
board out of the printer.
Page 58
Take ApartBase Unit - 3
Base Unit
Lower Fan
I/O Board Shield Plate
Lower Cover
Bottom Panel
Before you begin, remove
the I/O board.
Note:
This procedure covers
the take apart of the bottom
panel, I/O board shield
plate, lower cover, and the
lower fan.
Caution:
to remove the toner
cartridge prior to turning
the printer over.
Ê
Always remember
Page 59
Take ApartBase Unit - 4
1Place the printer on its
back on a padded work
surface.
2Remove the seven screws
that secure the bottom
Bottom Panel
panel to the metallic
lower cover.
3Remove the bottom
panel.
Page 60
Take ApartBase Unit - 5
4Remove the two screws
that secure the I/O board
shield plate to the lower
cover. Remove the
shield plate.
I/O Board
Shield Plate
Page 61
Take ApartBase Unit - 6
5Remove the nine screws
that secure the lower
cover to the printer
chassis.
6Lift the lower cover and
slide it free at the I/O
Lower Cover
board guide rails.
Page 62
Take ApartBase Unit - 7
Lower Fan
Lower Fan
Note:
If you need to remove
the lower fan, perform the
following procedure.
1Disconnect the fan cable
from DC controller
board connector J207.
2Remove the four screws
that secure the fan to the
chassis.
3Remove the fan and the
fan bracket.
Page 63
Take ApartController Boards - 8
Controller Boards
Connector Board
DC Controller Board
Before you begin, remove
the following:
• I/O board
• Base unit
Note:
This topic covers the
take apart of the DC
controller board and the
connector board. You may
perform these procedures in
any order. Neither
procedure requires that the
other be done first.
Page 64
Take ApartController Boards - 9
DC Controller Board
1Remove the two screws
that secure the I/O board
guide rail to the chassis
DC Controller Board
I/O Board
Guide Rail
and move the guide rail
away from the DC
controller board.
Page 65
Take ApartController Boards - 10
Note:
Cover Interlock
Switch Actuator
Cabling is not shown
for clarity.
2Remove the two screws
that secure the DC power
DC Power Supply
Connector J212
supply and distribution
board connectors.
3Loosen the screw that
secures the lower-
Distribution Board
Connector J213
cover interlock switch
actuator to the chassis
and lift off the metal
actuator.
Page 66
Take ApartController Boards - 11
4Disconnect the following
cables:
• Fuser assembly board
cable from J206
• Lower fan cable from
J207
• Power supply block
cable from J208
• High-voltage power
supply cable from
J211
• Scanning motor
assembly cable from
J203
• Laser diode assembly
cable from J202
• Optical fiber cable
from J201
Page 67
Take ApartController Boards - 12
5Remove the two screws
that secure the power
lugs to the connector
board.
6Remove the four screws
that secure the DC
controller board to the
chassis.
Power Lugs
Page 68
Take ApartController Boards - 13
7
Note:
The two DC power
supply connectors offer
some resistance when
you are removing the DC
controller board. If you
want to alleviate this
problem, remove the
four screws that secure
the connector to the
board, remove the cables
from the connector, and
then proceed with
removing the board. Be
sure that you screw the
connector back in before
returning the controller
board to Apple.
Page 69
Take ApartController Boards - 14
Jumper
Carefully grasp the DC
controller board by the
edges and pull the board
firmly up and away from
the connector board.
8Remove the jumper at
J209, if one is present.
Page 70
Take ApartController Boards - 15
Connector Board
1Disconnect the status
Power Lugs
Connector
Board
panel cable from
connector J331.
2Remove the two screws
that secure the power
lugs to the connector
board.
3Remove the three screws
that secure the connector
board to the chassis.
Page 71
Take ApartController Boards - 16
4Remove the screw at the
corner of the DC
controller board nearest
Screw
the power lugs.
5Lift the corner of the DC
controller board slightly
and slide out the
connector board.
Connector
Board
Page 72
Take ApartCover Set - 17
Cover Set
Cover Set
No preliminary steps are
required before you begin
this procedure.
Note:
This procedure covers
the take apart of the cover
set, including the release
button and LED status panel
Page 73
Take ApartCover Set - 18
1Remove the four screws
that secure the cover set
to the printer.
Page 74
Take ApartCover Set - 19
2Depress the release
button and open the top
cover.
3Remove the three
interior screws along
Release
Button
the rim of the cover set.
Page 75
Take ApartCover Set - 20
4Remove the two interior
screws that secure the
cover set bracket to the
chassis.
Page 76
Take ApartCover Set - 21
5
Note:
If you need to
monitor status panel
lights when the cover is
LED Status Panel
off, don’t disconnect the
connector. Simply
remove the two screws
and lift the whole status
panel off the cover.
Lift up the cover set and
remove it far enough to
disconnect the connector
from the LED status
panel.
Page 77
Take ApartCover Set - 22
6Set aside the cover set.
Note:
The cover set is made
up of front, rear, upper
right, and lower right
panels. Each panel can be
taken apart by removing the
appropriate screws.
Release Button
1To remove the release
button, squeeze the
Release Button
arms of the button and
remove it from the
upper right panel.
Page 78
Take ApartClamshell Detachment - 23
Clamshell
Clamshell
Detachment
Before you begin, remove
the following:
• Cover set
• Fuser assembly
Note:
The clamshell is what
hinges upward when you
open the printer. It is not
available from Apple as an
assembly, but you may need
to remove it in the course of
removing other assemblies.
Page 79
Take ApartClamshell Detachment - 24
1Remove the four screws
that secure the left and
right hinge assemblies
to the chassis and lift off
the upper clamshell
(right hinge assembly
not shown).
Left Hinge
Assembly
Replacement Note:
Cradle
the clamshell in an upright
position and secure the right
hinge assembly to the
printer chassis. Then
secure the left hinge
assembly. Make sure the
screws are tight.
Page 80
Take ApartLaser/Scanner Assembly - 25
Laser/Scanner
Assembly
Laser/Scanner Assembly
Before you begin, remove
the cover set.
Note:
The LaserWriter II
laser/scanner assembly is
available only as an integral
assembly. No subcomponent
is available from Apple and
no adjustments to laser
power circuitry can be
made. See “Laser Power
Output Check” under
Additional Procedures for
measurement procedures.
Page 81
Take ApartLaser/Scanner Assembly - 26
1Disconnect the cable
from laser diode board
connector J451.
Page 82
Take ApartLaser/Scanner Assembly - 27
2Open the cover that
accesses the scanning
motor board and
disconnect the scanning
motor cable.
Cover
Scanning Motor Cable
Page 83
Take ApartLaser/Scanner Assembly - 28
3Remove the screw on the
Optical Fiber Cable
optical fiber cover and
open the cover.
Cover
4Carefully lift the optical
fiber cable up and out of
its slot in the laser/
scanner assembly.
Replacement Note:
Make
sure that the collar on
the optical fiber seats
properly in the slot
before closing the cover.
Page 84
Take ApartLaser/Scanner Assembly - 29
5Remove the four long
screws that secure the
laser/scanner assembly
to the main body block.
6Remove the laser/
scanner assembly.
Note:
Make sure that the
optical fiber and laser
harness cables are removed
when you return a defective
laser/scanner assembly to
Apple.
Page 85
Take ApartFuser Assembly - 30
Fuser Assembly
No preliminary steps are
Fuser Assembly
required before you begin
this procedure.
Note:
The fuser assembly
consists of several orderable
components and subassemblies (see Illustrated
Parts).
Page 86
Take ApartFuser Assembly - 31
Note:
This procedure covers
only the removal of the
fuser assembly from the
printer. The topics that
follow this one address
further disassembly of the
fuser assembly:
• Fuser Delivery Assembly
• Fuser Heater Bulb
• Delivery-Sensing Lever
1Depress the release
button and open the top
cover.
Page 87
Take ApartFuser Assembly - 32
2Remove the four screws
Fuser
Assembly
that secure the fuser
assembly to the chassis.
3Lift the fuser straight up
out of the printer.
Fuser
Board
Replacement Note:
Make
sure that the 7-pin
connector on the fuser
board mates properly
with the receptacle.
Note:
Before returning the
fuser assembly to Apple,
remove the cleaning felt and
replace it with the roller
separators that come with
the exchange unit.
Page 88
Take ApartFuser Delivery Assembly - 33
Fuser Delivery
Assembly
Before you begin, remove
Fuser
Delivery
Assy
the fuser assembly.
Note:
The fuser delivery
assembly is an orderable
subassembly of the fuser
assembly. Its function is to
separate the page as it exits
the fuser rollers and to feed
it toward the delivery tray.
Page 89
Take ApartFuser Delivery Assembly - 34
1Open the fuser delivery
assembly.
Fuser Delivery
Assembly
Tension Spring
2Unhook the two tension
springs that connect the
fuser delivery assembly
to the fuser assembly.
3Remove the two screws
that secure the fuser
delivery assembly to the
fuser assembly.
4Remove the fuser
delivery assembly.
Page 90
Take ApartFuser Delivery Assembly - 35
Delivery Rollers
Note:
The delivery rollers
are the white serrated
rollers within the fuser
delivery assembly.
C-Rings
C-Ring
1If you need to replace a
delivery roller, remove
the three C-rings that
secure the delivery
roller shaft to the fuser
delivery assembly.
Page 91
Take ApartFuser Delivery Assembly - 36
2Push the bushings
toward the center of the
delivery roller shaft.
BushingBushing
Delivery Roller Shaft
Page 92
Take ApartFuser Delivery Assembly - 37
3
Note:
Be careful not to
lose the tiny delivery
roller gear pin that
falls out when you
remove the gear in the
following step.
Slide the delivery roller
shaft away from the
gear arm and rotate the
gear arm off the shaft.
Delivery Roller Shaft
Page 93
Take ApartFuser Delivery Assembly - 38
4Remove the delivery
roller gear from the
delivery roller shaft.
Delivery Roller Gear
Page 94
Take ApartFuser Delivery Assembly - 39
5
Note:
The delivery
rollers rest loosely
within slots in the fuser
delivery assembly and
may fall out when you
remove the roller shaft.
Remove the delivery
roller shaft and lift out
the delivery roller.
Delivery
Rollers
Page 95
Take ApartFuser Heater Bulb - 40
Fuser Heater Bulb
Before you begin, remove
Fuser Heater Bulb
the fuser assembly.
Note: The fuser heater bulb
is an orderable subcomponent of the fuser
assembly. It provides the
heat necessary to fuse toner
to paper.
Page 96
Take ApartFuser Heater Bulb - 41
1Open the fuser delivery
assembly.
2Loosen the screw (1)
that secures the fuser
cover to the fuser
assembly.
3Lift the fuser cover and
the fuser cleaning felt.
4Remove the screw (2)
that secures the left
contact cap to the fuser
assembly. Lift off the
Fuser Cover
cap.
Left Contact Cap
Cleaning Felt
(Inside)
Page 97
Take ApartFuser Heater Bulb - 42
5Remove the two screws
that secure the fuser
board to the fuser
assembly.
6Note: The fuser board
will hang loosely from
the fuser assembly after
the following step. Be
careful when handling
either part.
Detach the fuser board
from the fuser assembly.
Page 98
Take ApartFuser Heater Bulb - 43
7Remove the three screws
that secure the left
terminal mount to the
fuser assembly.
8Remove the terminal
mount.
Left Terminal Mount
Page 99
Take ApartFuser Heater Bulb - 44
9Remove the screw that
secures the left heater
support to the fuser
assembly. Remove the
support.
Left Heater Support
Page 100
Take ApartFuser Heater Bulb - 45
10 Remove the screw that
secures the right
contact cap to the fuser
assembly. Remove the
cap.
Replacement Note:
Before replacing the
contact cap, make sure
that the heater bulb
grounding lead wraps
around the positioning
posts on top of the
Right Contact Cap
terminal mount.
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