Apple 1500 Service manual
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Service Source
StyleWriter 1500
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Service Source
Basics
StyleWriter 1500
Basics Introduction - 1
Introduction
The StyleWriter 1500 is a
high-resolution ink-jet
printer. There are some
differences between the
StyleWriter 1500 and the
StyleWriter 1200.
Basics Introduction - 2
Hardware Differences
• The sheet feeder has changed to be compatible with the
new paper feeding scheme that the vendor has
implemented across the product line.
• The plastic cover of the controller and feed rollers has
been changed to match the paper feeder.
• There is no Error LED on the 1500
• No paper output tray
• No internal power supply, external power adapter
Basics Introduction - 3
Software Differences
• Two additional print modes have been added to the
StyleWriter 1500: Fine and Smooth. Fine mode uses 360
dpi resolution and Smooth uses a 720 dpi horizontal by
360 dpi vertical resolution.
Basics Introduction - 4
Color Capability
Two ink cartridges are available for the Color StyleWriter
1500. There is a black-only ink cartridge and a three-color
(Cyan, Magneta, and Yellow) that produces a composite black
as well as color.
The black-only ink cartridge is the same for both the
StyleWriter 1200 and 1500.
Basics Test Page - 5
Online Key
Test Page
Turn on the printer and hold
down the online key for at
least 6 seconds or until the
test page prints.
Basics Test Page - 6
The test pages show the ROM
revision and a test pattern.
There are two different test
pages; one for the threecolor ink cartridge, and one
for the black-only ink
cartridge. The black-only
test page is shown here.
Use the test pattern to
determine if the ink jets are
functioning properly. If
lines at the bottom of the
page appear broken,
proceed to the “Printing”
topic in the Troubleshooting
chapter.
Basics Test Page - 7
Demo Test Page Units
The Color StyleWriter 1500
demo unit logic board ROM
contains a unique demo page.
A limited quantity are being
sold for use by Apple
resellers.
Note:
The demo test page
printer may be serviced the
same as a regular 1500,
however, if the logic board
is replaced it will lose the
demo page capability. If that
feature is needed, the unit
should be RMAed to Finish
Goods.
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Specifications
StyleWriter 1500
Specifications Characteristics - 1
Characteristics
Print Methods
Print Head
Print Head Life
Serial bubble jet ink–on–demand
1 by 64 nozzles
Approximately 500 pages (normal mode)
Specifications Graphics - 2
Graphics
Resolution
Best: 720 x 360 dpi (best mode, black and white, edge
smoothing)
360 x 360 dpi (grayscale and color)
Normal: 360 x 360 dpi
Draft: 180 x 180 dpi
Specifications Paper Handling - 3
Paper Handling
Paper
Envelopes
Transparencies
Size: LTR, LGL, A4, Executive
Weight: 16–24 lb.
Capacity: 100 sheets (A4, LTR)
Size: Number 6 or 10
Capacity: 10 envelopes
Coated transparencies, or most inkjet transparencies
Specifications Ink Cartridges - 4
Ink Cartridges
Type
Ink Color
Life
Ink cartridge
Black-Only
Three-Color: Cyan, Magenta, Yellow
Approximately 500 pages (black-only)
Specifications Environmental - 5
Environmental
Acoustic Noise Level
Temperature
Humidity
Approximately 40 dB (reference level)
59–86°F (15–30°C)
10–80% (no condensation)
Specifications Electrical - 6
Electrical
Power Source
Power Consumption
U.S./Japan: 102-132 VAC, 60 Hz
UK/Australia: 204-264 VAC, 50 Hz
Europe: 196-253 VAC, 50 Hz
Japan: 85-110 VAC, 50,60 Hz
30 W maximum
Specifications Physical - 7
Physical
Dimensions
Weight
Height: 6.9 in. (176 mm)
Width: 13.7 in. (348 mm)
Depth: 8.5 in. (215 mm)
Approximately 5.5 lb. (2.5 kg)
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Service Source
Troubleshooting
StyleWriter 1500
Troubleshooting General/ - 1
General
The Symptom Charts included in this chapter will help you
diagnose specific symptoms related to your product. Because cures
are listed on the charts in the order of most likely solution, try
the first cure first. Verify whether or not the product continues to
exhibit the symptom. If the symptom persists, try the next cure.
(Note: If you have replaced a module, reinstall the original module
before you proceed to the next cure.)
If you are not sure what the problem is, or if the Symptom Charts
do not resolve the problem, refer to the Flowchart for the product
family.
For additional assistance, contact Apple Technical Support.
Troubleshooting General /Initial Startup Sequence - 2
Initial Startup Sequence
1 Plug in printer and press the power button.
2 Logic board is tested (ROM/RAM)
3 Power LED comes on
4 Carriage motor initialization (ink cartridge will move).
5 Motor starts and carriage assembly moves to home position
(slightly to the left of the purge unit).
6 Carriage motor detection.
• Home position detected.
• Maintenance cleaning performed.
7 Paper feed motor initialization.
• Paper feed motor runs.
• Pickup roller and paper lifting plate set to their initial
positions.
8 Ink cartridge check.
9 Printer is ready.
Troubleshooting Symptom Charts /Preliminary Checks - 3
Symptom Charts
Preliminary Checks
Computer cannot find printer
1 Print out a test page to confirm that the printer is
operational.
2 Verify that StyleWriter 1500 driver is installed in system
Extension folder.
3 Verify that serial cable is connected.
4 Verify continuity of serial cable and replace if necessary.
5 Replace logic board.
Troubleshooting Symptom Charts /Preliminary Checks - 4
No status light or movement
1 Verify that printer is turned on and plugged in correctly.
2 Check voltage of power adapter.
3 If the voltage is not 11.5 to 15.5 V replace the power adapter.
4 If the voltage is within the specified range, replace the logic
board.
Note:
When connected to Macintosh and this error occurs, a
message will appear stating “A hardware error has occurred.
Please check for any obstructions by the Color StyleWriter
1500 ink cartridges. Press the Cancel button and try printing
again. If the error persists, see your manual.”
Troubleshooting Symptom Charts /Carrier Movement - 5
Carrier Movement
Carrier motor does
not move or is
obstructed
1 Check carriage assembly for obstructions.
2 Check for paper jam.
3 Check carriage belt for wear, deterioration or dislocation.
4 Check to see if carriage guide frame is deformed.
5 Check carriage shaft for bends or scratches.
6 Move carriage by hand to check that it moves smoothly,
without noise.
7 Replace carrier assembly.
8 Check carriage motorresistance with ohm meter. Check
connector CNCR on the logic board.
CNCR(pins) Resistance
1-2 7 ohms
3-4 7 ohms
Troubleshooting Symptom Charts /Carrier Movement - 6
9 If resistance is not approximately 7 ohms replace carriage
motor. If that doesn’t solve the problem, replace logic board.
Troubleshooting Symptom Charts /Carrier Movement - 7
Home position error 1 Check carriage assembly for obstructions.
2 Check for paper jam.
3 Check carriage belt for wear, deterioration or dislocation.
4 Check to see if carriage guide frame is deformed.
5 Check carriage shaft for bends or scratches.
6 Move carriage by hand to check that it moves smoothly,
without noise.
7 Replace carriage assembly.
8 Check carriage motor resistance with ohm meter. Check
connector CNCR on the logic board.
CNCR(pins) Resistance
1-2 7 ohms
3-4 7 ohms
Troubleshooting Symptom Charts /Carrier Movement - 8
9 If resistance is not approximately 7 ohms replace carriage
motor. If that doesn’t solve the problem, replace logic board.
10 After error occurs, turn the power off and observe where
the carriage stops. If it stops in the image area, then do a
home position voltage check. If the carriage stops over the
purge unit, check the purge unit.
Home position voltage
check
1 With printer on, move carriage to home position. Check
voltage at connector CNH on the logic board.
CNH (pin) Carriage position Voltage
29 Home position 4.8 V ± .2
Center of printer 0.15 V ± .15
Troubleshooting Symptom Charts/Carrier Movement - 9
2 If voltages are not within specified ranges replace home
position sensor or carriage ribbon cable. If voltages are
within specified ranges, replace logic board.
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