12-in. viewable diagonal screen
90° deflection angle; black matrix-type dot screen
Phosphor type P22 (aluminized)
Spherical, antiglare surface
512x384 lines; 64 dpi
Displays up to 256 colors with Macintosh Display Card 4•8 and
16.7 million colors with Macintosh Display Card 8•24
Vertical refresh rate: 60.15 Hz
Horizontal scan rate: 24.48 kHz
Rise and fall time: 27 ns maximum
SpecificationsCharacteristics - 2
Active V ideo
Display Area
Input Signals
8.08 in. by 6.02 in. (205 mm by 153 mm)
Video: red, green, and blue analog video; RS-343 standard
SpecificationsControls - 3
Controls
User Controls
Rear panel: power switch
Right side: brightness and contrast controls
SpecificationsPhysical and Electrical - 4
Physical and Electrical
Power Supply
(International)
Power Supply
(Domestic)
Size and Weight
Universal power supply
Voltage: 90–270 VAC, self-configuring
Frequency: 47–63 Hz, single-phase
Power: 90 W maximum
Voltage: 100–120 VAC
Frequency: 50–60 Hz
Power: 90 W maximum
Height: 12.2 in. (310 mm)
Width: 14.4 in. (365 mm)
Depth: 10.0 in. (253 mm)
Weight: 35 lb. (15.9 kg)
SpecificationsOperating Environment - 5
Operating Environment
Temperature
Humidity
Altitude
50°F–104°F (10°C–40°C)
95% maximum, noncondensing
10,000 ft. (3,048 m) maximum
104°F (40°C) operation from 0–7000 ft. (2,134 m) and derated
linearly to maximum 64°F (25°C) at 10,000 ft.
K
Service Source
Troubleshooting
Macintosh 12" RGB Display
TroubleshootingGeneral - 1
General
The Symptom Charts included in this chapter will help you
diagnose specific symptoms related to your product. Because cures
are listed on the charts in the order of most likely solution, try
the first cure first. Verify whether or not the product continues to
exhibit the symptom. If the symptom persists, try the next cure.
(Note: If you have replaced a module, reinstall the original module
before you proceed to the next cure.)
If you are not sure what the problem is, or if the Symptom Charts
do not resolve the problem, refer to the Flowchart for the product
family.
For additional assistance, contact Apple Technical Support.
TroubleshootingSymptom Charts/No Raster - 2
Symptom Charts
No Raster
No raster, LED off1Ensure monitor’s video cable is connected to the computer or
the video card in the computer.
2Check power cord.
3Check internal power connectors.
4Replace blown fuse.
5Replace external power cable assembly.
6Replace main deflection board.
No raster, LED on1Ensure monitor’s video cable is connected to the computer or
the video card in the computer.
2Adjust contrast and brightness user controls.
3Verify that video card in monitor is working properly.
4Check main deflection board and CRT/video board connectors.
5Replace blown fuse.
6Perform screen adjustment.
7Replace main deflection board.
8Replace CRT/video board.
9Replace CRT.
TroubleshootingSymptom Charts/Geometry - 3
Geometry
Raster size short/
tall, narrow/wide
Raster not centered1Verify that distortion is not due to environmental conditions.
Horizontal linearity
bad (screen sides
differ)
1Adjust V-HEIGHT or H-WIDTH controls on main deflection
board.
2Replace main deflection board.
3Replace CRT.
Move monitor to another location.
2Adjust H-CENT or V-CENT external controls.
3Replace main deflection board.
Replace main deflection board.
TroubleshootingSymptom Charts/Geometry
(Continued)
- 4
Geometry
Vertical linearity bad
(screen top and
bottom differ)
Raster bows1Verify that distortion is not due to environmental conditions.
1Adjust V-LIN control on main deflection board.
2Replace main deflection board.
Move monitor to another location.
2Check V-HEIGHT and V-CENT adjustment controls and H-
WIDTH and H-CENT controls. (Some bowing from
environmental conditions is normal and is within
manufacturing tolerances. Slight bowing does not impair
functionality of monitor.)
3Replace main deflection board.
4Replace CRT.
(Continued)
TroubleshootingSymptom Charts/Geometry
(Continued)
- 5
Geometry
Entire raster is tilted1Verify that distortion is not due to environmental conditions.
Move monitor to another location.
2Adjust yoke assembly as follows:
• Switch off power and remove rear cover
• Loosen frontmost screw on neck of CRT
• Twist yoke assembly as appropriate
• Retighten screw on neck of CRT (Do not overtighten screw;
• Switch on monitor and check display
3Replace main deflection board.
(Continued)
you could break neck of CRT.)
TroubleshootingSymptom Charts/Geometry
(Continued)
- 6
Abnormal/distorted
raster (other than
above)
Geometry
1Verify that distortion is not due to environmental conditions.
Move monitor to another location.
2Check all cable connections.
3Perform geometric adjustments.
4Replace main deflection board.
5Replace CRT/video board.
6Replace CRT.
(Continued)
TroubleshootingSymptom Charts/Synchronization - 7
Synchronization
Picture breaks into
diagonal lines
Picture rolls
vertically
Single vertical or
horizontal line on
screen
1Connect another monitor to computer and verify video signal.
2Adjust H-HOLD control on main deflection board.
3Replace main deflection board.
1Verify that video card in monitor is working properly.
2Adjust V-HOLD control on main deflection board.
3Replace main deflection board.
1Check yoke connector DY.
2Replace main deflection board.
3Replace CRT.
TroubleshootingSymptom Charts/Video - 8
Video
Predominant red,
blue, or green tint
Picture too dark or
too bright
1Check video cable connection.
2Verify that video card in monitor is working properly.
3Perform white balance adjustments.
4Replace CRT/video board.
5Replace CRT.
1Adjust contrast and brightness knobs.
2Verify that video card in monitor is working properly.
3Perform video adjustments (cutoff and white balance).
4Replace main deflection board.
5Replace CRT/video board.
6Replace CRT.
TroubleshootingSymptom Charts/Video
(Continued)
- 9
Video
Cannot adjust
brightness, contrast,
or color
Out of focus1Adjust focus control on flyback transformer.
1Replace contrast/brightness assembly.
2Replace main deflection board.
3Replace CRT/video board.
2Perform screen adjustment.
3Replace main deflection board.
4Replace CRT.
(Continued)
TroubleshootingSymptom Charts/Miscellaneous - 10
Miscellaneous
Intermittently shuts
down
Picture jitters or
flashes
Flashing or wavy
screen
Black spots on screen
(burnt phosphors)
1Ensure monitor’s video cable is connected to the computer or
the video card in the computer.
2Replace main deflection board.
1Check that ground cables are secure.
2Check that adjacent computer equipment is properly
grounded. Move other electrical devices away from monitor.
Shut off fluorescent lights.
3Replace main deflection board.
1Crimp metal connector tabs on video connector.
2Replace main deflection board.
Replace CRT.
K
Service Source
T ak e Apart
Macintosh 12" RGB Display
Take ApartRear Cover - 1
Rear Cover
No preliminary steps are
required before you begin
this procedure.
±
Rear Cover
Warning:
contains high voltage and a
high-vacuum picture tube.
To prevent serious injury,
review CRT safety in
Bulletins/Safety.
This product
Take ApartRear Cover - 2
1Place the monitor face-
down on a protective pad
and remove the two case
screws.
2Separate the bottom of
the rear cover from the
bezel.
Take ApartRear Cover - 3
3Set the monitor upright.
4Press down about one
inch from the outside
edges of the bezel to
separate the top of the
rear cover from the
bezel.
Take ApartRear Cover - 4
5Place the monitor face-
down on a protective pad.
6Lift off the loosened
rear cover.
7Pull the AC power cord
and video cable through
the cover.
Take ApartContrast/Brightness Assembly - 5
Contrast/
Brightness
Assembly
Contrast/Brightness
Assembly
Before you begin,
• Remove the rear cover
• Discharge the CRT
• Remove the anode cap
±
Warning:
contains high voltage and a
high-vacuum picture tube.
To prevent serious injury,
review CRT safety in
Bulletins/Safety.
±
Warning:
This product
Never use a
Take ApartContrast/Brightness Assembly - 6
grounding wriststrap until
after discharging the CRT.
J204
1Disconnect the six-wire
cable from connector
J204 on the CRT/video
Cable Retainer
board. Remove the six
wires from the cable
retainer.
Mounting Bracket
2Remove brightness
VR204
board VR204 and
contrast board VR203
from the mounting
VR203
bracket.
3Unhook and pull the six
wires through the back
of the mounting bracket.
Take ApartContrast/Brightness Assembly - 7
4Pull off the two control
knobs.
5Disconnect cable
J206
connector J206 from the
brightness board and
cable connector J205
Brightness Board - VR204
Plastic Control Knobs
J205
from the contrast board.
Contrast Board
VR203
Take ApartFuse - 8
Fuse
Before you begin,
• Remove the rear cover
• Discharge the CRT
• Remove the anode cap
±
Fuse
Warning:
contains high voltage and a
high-vacuum picture tube.
To prevent serious injury,
review CRT safety in
Bulletins/Safety.
±
Warning:
grounding wriststrap until
after discharging the CRT.
This product
Never use a
Take ApartFuse - 9
Using a small flat-blade
screwdriver, pry the
defective fuse from
connector F901 on the
deflection board.
F901
Take ApartCRT/Video Board - 10
CRT/Video Board
Before you begin,
• Remove the rear cover
• Discharge the CRT
• Remove the anode cap
±
CRT/Video Board
Warning:
contains high voltage and a
high-vacuum picture tube.
To prevent serious injury,
review CRT safety in
Bulletins/Safety.
±
Warning:
grounding wriststrap until
after discharging the CRT.
This product
Never use a
Take ApartCRT/Video Board - 11
1Remove the screw that
secures the video cable
to the cable clamp at the
back of the CRT/video
board.
2Remove the video cable
from the clamp and
remove the clamp from
the CRT/video board.
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