Color LaserWriter 12/600 PS and 12/660 PS
Service Technical Documentation
Steve Rancourt 5/95
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K
Service Source
Color LaserWriter
Color LaserWriter 12/600 PS
Color LaserWriter 12/660 PS
Color LaserWriter 12/660 PS
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Color LaserWriter 12/660 PS3–2
Overview
The Color LaserWriter 12/660 PS is an enhanced version of the
original Color LaserWriter 12/600 PS. The 12/660 engine and
plastics are identical to the original in every respect, and all
finished goods and service part numbers apply equally to both
printers. The sole differences between the two versions are in
the packaging and setup, the ROM and RAM on the I/O
controller board, and the driver software.
Packaging and
Setup Changes
The Color LaserWriter 12/660 PS requires two extra steps
during setup, the leveling of the printer and the removal of oil
absorption sheets from the fuser assembly.
Note
: The orange flag that identifies the shipping screw has
also been enlarged in the new version of the printer.
The leveling procedure helps to alle viate oil o v erflow problems
within the fuser assembly. The level and shim kit that comes
with the 12/660 PS is also available separately as P/N 076-0622
for those who would to perform the procedure on the original
version of the printer. After removing the packing tape from
the outside of the printer, performing the leveling procedure
below before proceeding any further.
1 Remove the spirit level and the round black rubber shims from
their package. Snap the spirit level into its base.
2 Open the printer’s top access cover and place the spirit level on
top of the fuser to level the printer , first from front-to-back, then
from side-to-side.
Spirit Level
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Color LaserWriter 12/660 PS3–3
3 Place the shims under the printer’s feet (as needed) to level the
printer.
Shim
The oil absorption sheets have been installed to eliminate
migration of silicon oil during shipping. After leveling the
printer, remove the shipping spacers and absorption sheets as
described below.
1 Open the fuser access door and remove the two orange spacers
and the oil absorption sheet from inside.
96.11.13.15.58
Color LaserWriter 12/660 PS3–4
2 Open the fuser assembly and remove the oil absorption sheet
from the inside of the fuser assembly.
I/O Controller Board
Changes
Driver Software
The Color LaserWriter 12/660 PS comes standard with 16 MB
of DRAM and version 2.0 of ROM. All other characteristics of
the board remain the same.
Note
: Version 2.0 of ROM contains fixes for variety of system
and networking bugs that have been reported since the release
of the original printer. (I/O controllers with 2.0 ROM will also
output new startup and demo pages). If you want to upgrade an
existing printer, see “Upgrade Path” later in this chapter.
The new version of the Color LaserWriter printer does not
require a driver upgrade. However, the printer name has
changed in ROM. Consequently, with older drivers you must
manually select the “LaserWriter Color 12/600 PS” PPD when
setting up the new printer in the Chooser.
Alternately, if copy the new “LaserWriter Color 12/660 PS”
PPD into the Printer Descriptions folder (path: System
Folder:Extensions folder), Chooser setup will be automatic.
This PPD can be found on the Service Source CD (path:
Service Manuals:Clips:CLW 12/660 PPD).
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Color LaserWriter 12/660 PS3–5
Upgrade Path
You can upgrade a Color LaserWriter 12/600 PS to a Color
LaserWriter 12/660 PS by installing version 2.0 ROMs onto the
customer’s I/O controller board. The version 2.0 R OM upgrade
kit is available as P/N 076-0621. The contains eight ROM ICs,
a user manual addendum, a software installation CD, and
upgrade labels.
Note
: Install new ROM only if the customer’s printer is exhibiting one of the problems described below. Install a replacement I/O controller board (P/N 661-0133) only if your
troubleshooting has found the board to be defective. All service
stock for the I/O controller board will include version 2.0 of
ROM.
After installing the new R OM, affix the labels that are provided
in the kit as described in the instructions that accompany the
ROM upgrade kit.
Feature added in
ROM v2.0
System bugs fixes
in ROM v1.2
Caution:
of the ROM also appeared in version 1.2.
All but one of the bug fixes contained in version 2.0
If your I/O
controller board has version 1.2 of ROM, do not upgrade
unless it is specifically for the Windows 95 feature described
immediately below. You can identify the ROM version by
inspecting the margin text on the startup page.
•Plug and play support for Windows 95
Plug and play support means that the user can connect the
printer to the system, boot Windows 95, and automatically see
the printer name in the “New Hardware Found” dialog box
during the installation process. After installation is complete,
the Device ID string and related information will be returned
whenever the printer is queried for its device id.
•System error at address 0x132460
When printing a complex document to the Color LaserWriter
12/600 PS, a page is printed stating “printer restarted due to
system error at address 0x132460.”
•System error at address @0x33F844
A bug in version 1.0 ROM caused certain complex Adobe Illus-
trator files to reset the printer and to print a page stating “printer
restarted due to system error at address @0x33F844.
•Image stitching problem
When an image has a very fine line running across its body and
the line does not seem to belong to the image, that may be a
stitching problem. If the same problem occurs when printing to
another printer, for example a LaserWriter 16/600 PS, the
96.11.13.15.58
Color LaserWriter 12/660 PS3–6
problem is likely in the application and the ROM upgrade will
not help.
If possible, try printing the problem file to a printer with version
2.0 ROMs. If there is no improvement, then the problem is
elsewhere.
•NetWare port number not set properly
When setting the NetWare port number through the Apple
Printer Utility, the number did not stick.
•Changing AppleTalk type fails
Changing the AppleTalk “type” on version 1.0 ROMs fails
when PAPTest is run through a LocalTalk port. (Unlikely to
affect normal user).
•EtherTalkZone and LocalTalkType strings
EtherTalkZone strings and LocalTalkType strings did not take
input longer than 31 characters. (Unlikely to affect normal
user).
•LocalTalk ports turns off; EtherTalk remains active
In some cases, the LocalTalk port turned off after printing a
very large number of PostScript test files to a printer using both
EtherTalk & LocalTalk ports, even though the EtherTalk port
remained active and could be seen from any host. (Unlikely to
affect normal user).
•Specific PostScript Code resets printer
Sending the following PostScript code caused the printer to
reset itself (unlikely to affect normal user):
[(%disk1%) <</InitializeAction 1>> setdevparams]
•PowerPoint v3.0 gradients
Some PowerPoint slides containing complex gradients or
patterns would freeze the printer.
•TraySwitch not saved
Enabling the TraySwitch feature on a Color LaserWriter
12/600-J (Kanji version) did not survive power cycles.
•One-byte PostScript filename on printer hard drive
Creating a one-byte long PostScript filename on a printer’s hard
disk caused an I/O error. (Unlikely to affect normal user).
•Configuration switch and image data
This issue only affects printing from PC computers using the
parallel port. Once the printer’s configuration switch w as used,
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Color LaserWriter 12/660 PS3–7
the default protocol for the parallel port (TBCP) was changed
to Normal and not returned back to TBCP, regardless of configuration switch position. In this scenario text documents would
print, but documents with images (binary data) would not. The
printer’s ready light would flash for a while, stop, and then
nothing would print.
Networking bugs
fixes in ROM v1.2
•NetWare polling
If the printer was in NetWare PServer mode configuration, it
would likely stop polling its NetWare print queue after being
powered on for more than 24 hours.
•Name lengths increased
The pserver and rprinter name length has been increased to 47
characters maximum.
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Color LaserWriter 12/660 PS3–8
Installation Reimbursement Program
Beginning October 21, 1996, Authorized Apple Resellers and
institutions are entitled to receive a $150 reimb ursement on the
installation(s) of the Color Laserwriter 12/660 PS.
Customers who purchase the printer beginning October 21,
1996 are entitled to have the printer set up and installed in the
location of their choice at their site.
How customers will
be informed
A letter will be included with the printer informing customers
to contact their Authorized Apple reseller, or Apple directly to
perform the installation.
This letter also stipulates special tasks for the customer to
perform before a service technician arrives at their location.
These tasks include:
• Preparing a suitable location for the printer.
• Having someone available to help the service technician lift
the printer from the floor to the table or counter.
• Providing appropriate power, networking connections, and
cabling.
• Ensuring that a network administrator (or other knowledge-
able person) is available for consultation with the service
technician.
• Providing a computer that is configured with the appropriate
system software and is functioning on the network.
• Arranging for the storage and disposal of packing materials.
Installation
procedures
If everything is prepared, the service technician should be able
to complete the setup and installation in about 45 minutes.
The file “CLW 12/660 Setup.pdf” is the first chapter of the
Color LaserWriter 12/660 PS. Read this chapter for the special
considerations required when setting up and installing this
printer. Click on the icon below to open the file.
96.11.13.15.58
1
Basics and Theory
Color LaserWriter 12/600 PSBasics & Theory 1–2
Chapter Contents
IGeneral Information
Features ......................................................................................................... 1–5
Pickup/Feed System ...................................................................................... 1–149
Power Supply .................................................................................................1–150
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Color LaserWriter 12/600 PSBasics & Theory 1–4
I.General Information
Color LaserWriter 12/600 PSBasics & Theory 1–5
Features
Some of the main features of the Color LaserWriter 12/600 PS are as
follows:
Print Quality
Speed
Multiplatform
Support
Connectivity
Automatic
Traffic Control
Fonts
Energy
Savings
Hard Disk
Option
The printer has a resolution of 600x600 dots per inch, with color PhotoGrade.
The printer prints up to 12 pages per minute in black, cyan, magenta, or
yellow; 3 pages per minute in two or more colors; and 1 transparency
per minute.
You can connect the printer to Macintosh, Windows, DOS, and UNIX
computers.
The printer offers LocalTalk, Ethernet, and parallel connections.
Without any user intervention, the printer can accept jobs simulta-
neously from AppleTalk, TCP/IP, and NetWare networks and from the
parallel port.
The printer supports both TrueType and PostScript fonts. The printer
has 39 built-in PostScript fonts.
The printer can automatically lower its power consumption when it’s
not being used.
You can install an internal hard disk or attach up to six external hard
disks to store downloadable fonts.
Paper Handling
You can print up to 350 sheets (250 in the standard paper cassette plus
100 in the multipurpose tray) without changing paper. You can also add
a 250-sheet feeder.
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Color LaserWriter 12/600 PSBasics & Theory 1–6
Specifications
Marking
Engine
Laser
Controller
Canon HX LBP print engine
•3 ppm in color; 12 ppm in black, cyan, magenta, or yellow; 1 ppm
•Ethernet interface with three protocols: EtherTalk, Novell NetWare
IPX (PSERVER or RPRINTER), and TCP/IP (BSD lpd)
•External Ethernet transceivers a vailable for thin coaxial, twisted pair
(10Base-T), and thick coaxial (IEEE 802.3 AUI)
•Two-position communication configuration switch
•All ports/protocols simultaneously active
•Color-rendering acceleration
•Data compression/decompression system
•Adobe PostScript Level 2 (version 2014)
The Color LaserWriter 12/600 PS is a true 600 dpi printer because
every aspect of its architecture is designed to a 600 dpi specification. In
addition, its 8-bit per pixel capability can assign levels of color or gray
to each pixel, thereby further enhancing print quality.
96.09.11.09.27
Color LaserWriter 12/600 PSBasics & Theory 1–7
Printer Fonts
The following fonts are resident in the printer ROM:
Italic, NewCentury Schoolbook Italic, NewCentury Schoolbook
Roman
•Palatino Bold, Palatino BoldItalic, Palatino Italic, Palatino Roman
•Symbol
•Times Bold, Times BoldItalic, Times Italic, Times Roman
Life
Expectancies
•Zapf Chancery MediumItalic
•Zapf Dingbats
Minimum life expectancy for the printer is 5 years or 300,000 pages in
black and white or 150,000 color pages, with no monthly page limit.
Recommended maintenance interval is 60,000 pages due to wear on
fuser and rollers.
Toner Cartridge: 4,000 pages per color when printing documents with
average page coverage of 5%.
Photoconductor cartridge: 40,000 pages black and white or 10,000
pages color (for continuous printing); 13,000 pages black and white or
6,500 pages color (printing only single-page documents).
Prints 12 pages per minute in monochrome; 3 pages per minute
maximum in color; and 1 page per minute for transparencies. Actual
speed depends on the images printed and paper size.
Uses 16- to 28-pound laser-quality bond (60 to 90 g/m2). Most textured
and colored stock is accepted but discouraged, as it will adversely
affect color print quality.
The paper used should not scorch, melt, transfer material, or release
°
hazardous emissions when heated to 200
C (392° F) for 0.1 seconds.
Use only Apple Color LaserWriter 12/600 PS Transparencies A4 or
Letter.
Supports U.S. letter and A4 in the standard paper cassette. The paper
2
cassette holds 250 sheets of 20-pound (75 g/m
) paper. The multipurpose tray can hold up to 100 sheets of standard U.S. letter paper, and
other paper sizes up to U.S. legal. Optional 250-sheet universal
cassettes are available that support letter, A4, B5, and U.S. legal paper
sizes. Cassettes are compatible with both the printer and the optional
sheet feeder.
Apple has tested the following papers and found them to be acceptable.
•Aussydat-lay (A4, France) 100 g/m
2
•Boise Cascade Laser, 20 and 24 pound
•Classic Crest, 24 pound
•Hammermill Laser Print, 24 pound
•Legacy Laser Paper, 24 pound
•Nekoosa Laser 1000, 24 pound
•Neusiedler (A4, Austria) 100 g/m
2
•Xerox 4024 (LTR and A4), 20, 24, and 28 pound
•Nekoosa Laser 1000, 24 pound
Note
: Recycled paper is not recommended. It tends to produce more
paper dust, degrading image quality and necessitating more frequent
replacement of the fuser assembly.
95.08.23.11.28
Color LaserWriter 12/600 PSBasics & Theory 1–9
Dimensions
Weight
Environmental
Conditions
Acoustic
Output
Wait Times
Voltage
Requirements
Power
Consumption
Height: 18 in. (46 cm)
Width: 21 in. (54 cm)
Depth: 23 in. (58 cm)
Approximately 110 lb. (50 kg) for the printer body only
During printer operation: Temperature 50° to 86° F (10° to 30° C) and
humidity 20 to 80 percent RH noncondensing (for optimum print
quality, operate at 35 to 70 percent RH)
°
In storage (both toner cartridges and printer): Temperature –4
°
F (–20
to 40° C) and humidity 10 to 95 percent RH noncondensing
to 104°
Standby, less than 45 dB
Printing, less than 55 dB
•Either 120 or 240 V, 3.5 minutes maximum
•Either 100 or 220 V, 4.5 minutes maximum
100 to 120 V (50/60 Hz) or 220 to 240 V (50 Hz), voltage tolerance
plus or minus 10%
Energy-saving mode
•Approximately 42 W (meets EPA Energy Star)
Standby average
•100/120 V, approximately 215 W
•220/240 V, approximately 238 W
Operating average
•100/120 V, approximately 535 W
•220/240 V, approximately 524 W
Maximum power consumption
•100/120 V, approximately 1.1 KW
•220/240 V, approximately 1.0 KW
95.08.23.11.28
Color LaserWriter 12/600 PSBasics & Theory 1–10
Safety Information
Laser Safety
The invisible laser beam irradiated within the laser/scanner assembly
can be harmful if it comes into contact with your eyes. Consequently,
never disassemble the laser/scanner assembly. A cautionary label has
been affixed to the top of the laser/scanner assembly.
Note
: The laser/scanner assembly cannot be adjusted in the field, nor
are any of its components available from Apple.
Toner Safety
Ozone Safety
Laser Safety Label
If you get toner on your skin or clothes, remove as much as possible
with dry tissue and then wash with cold water. Do not let toner come
into contact with vinyl material.
The charging roller and separation discharge assembly generate very
small amounts of ozone gas when the printer is operating. The printer
meets the Underwriters Laboratory (UL) ozone emission standard.
95.08.23.11.28
Color LaserWriter 12/600 PSBasics & Theory 1–11
Status Panel
Outline
Movie
The Color LaserWriter 12/600 PS status panel consists of 4 primary and
17 secondary lights. The primary lights, arranged horizontally along
the bottom of the panel, are similar to those on the LED panels on many
of Apple’s previous printers.
During normal operation, primary lights report general readiness states
for consumables, paper supply , and paper feed. Secondary lights report
on specific consumables and highlight locations of a consumable, paper
jam, or paper problems. The QuickTime movie to the left shows the
normal operational behavior of the status panel when the printer starts
up. See Chapter 2 for information on the Power-On Self Test (POST).
Access LightsMaintenance LightsToner Lights
MC
Waste
Toner
Fuser
Assembly
Bk
Ready/In-Use
Light
Y
Oil Photo-
conductor
!
Alert
Light
Paper-Out
Light
Paper Jam
Light
95.08.23.11.28
Color LaserWriter 12/600 PSBasics & Theory 1–12
= Flashing
Status Panel Lights
These are the possible arrays that customers can see during normal printer operation.
!
M
C
Y
Bk
Description
Warming Up /Processing
Printer Ready
Low Magenta
Low Cyan
Low Yellow
Low Black
Low Fuser Assembly
Low Fuser Oil
Printer
Stops
No
No
No
No
500 pages later
50 pages later
M
C
Y
Bk
Access
Lights
Photoconductor Warning
No Magenta Cartridge
No Cyan Cartridge
No Yellow Cartridge
No Black Cartridge
Toner Disposal Box Full
No Fuser Assembly
No Fuser Oil
No Photoconductor Cartridge
Door Open
(See "POST Code Matrix" in Chapter 2)
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
1
2
3
4
9
6
8
7
Access Lights
5
95.08.23.11.29
Color LaserWriter 12/600 PSBasics & Theory 1–13
Density Control Panel
The density control panel on the rear of the printer can be used to
generate a service test page and to set three distinct types of adjustments. Some adjustment settings are persistent (i.e., they will remain in
effect after a printer restart), and some are nonpersistent (i.e., they will
default to factory setting after a printer restart).
Panel Layout
In addition to the test print button, the density control panel has four
toner-indicator lights along the top, an LED density gauge in the
middle, and four input buttons along the bottom of the panel.
Toner
Lights
Density
Gauge
TEST PRINT
•
Important
MCYBk
COLOR
SELECT
DEFAULTENTER
TEST
PRINT
button: Press this button to generate a service test page.
: If the printer is in energy-saving mode, you must print to
the printer or restart the printer before you can run a service test page.
•
ENTER
Note
button: Engages the currently selected value.
: The next four items are labelled on the panel according to their
density adjustment functions. During other adjustments, ignore the
labels and the functions described below.
COLOR SELECT
•
button: Selects the color whose density you want to
adjust.
•Density gauge: Indicates the currently selected density value for the
selected color, light density to the left, dark to the right.
Note
: During printer-ready state, you can tell if the density settings are
not at the factory default by looking at the center density gauge LED
above the word
DEFAULT
. If this LED is off, then the density settings
have been changed from the default.
5 Plus/minus (+/-) buttons: Advance the density gauge setting.
6 Toner Lights: An illuminated toner light indicates the color that is
being adjusted.
95.08.23.16.19
Color LaserWriter 12/600 PSBasics & Theory 1–14
Density
Adjustments
This feature is offered for customers who have multiple Color LaserWriter 12/600 PS printers in a single location and need to adjust one
printer to match the output of another.
Important
: The range of settings is limited. Use this feature only if
you have prior experience in four-color density adjustments.
The printer needs to be switched on and in a ready state to make density
adjustments. Density adjustments are persistent. To adjust the density,
1 Press the
COLOR SELECT
button as many times as necessary until the
desired toner light illuminates.
Selected Color
MCYBk
COLOR
SELECT
DEFAULTENTER
TEST
PRINT
2 Press the plus or minus button to change the setting for that color. The
density gauge LED will light whenever the selected setting differs from
the previously entered setting.
3 Repeat steps 1 and 2 if you want to adjust other colors.
4 Press the
Note
: If you want to quickly return the printer to its factory defaults,
ENTER
button to engage the settings.
press and hold both the plus and minus buttons for at least five seconds.
95.08.23.11.29
Color LaserWriter 12/600 PSBasics & Theory 1–15
Test Page
Pattern
Selection
This feature allows you to select one of six test page patterns based
upon which one would best confirm a print quality issue.
Test pattern selection is nonpersistent. After restart, the test page
reverts to the vertical line pattern. To select a pattern,
1 Hold down the
COLOR SELECT
button and press the
ENTER
button
eight times. The four toner lights will flash to indicate that you are in
the test pattern selection mode.
MCYBk
COLOR
SELECT
DEFAULTENTER
TEST
PRINT
2 Using the plus or minus buttons, advance the density gauge to illumi-
nate the LED corresponding to the desired pattern. The density gauge
will flash when the selected setting differs from the previously entered
setting. Only LEDs 4 through 9 on the density gauge correspond to
available patterns.
Usage Tips
Grid
3 Press the
Vertical
ENTER
Lines
Lines
GradationHorizontal
Solid
White
button to engage the setting. If you make no further
Solid
Colors
adjustments, the panel will exit from the test pattern selection mode in
30 seconds.
Each pattern will inherently reveal a different type of defect. For
example, color registration problems are revealed best by the grid
pattern, while dirty rollers are revealed by printing a solid white page.
Note
: By measuring the distance between repeating print defects, you
can isolate the problem to a specific roller within the printer. See
“Roller Diameters” in Chapter 2.
95.08.23.11.29
Color LaserWriter 12/600 PSBasics & Theory 1–16
Separation
Voltage
Designation
This feature allows you to override the printer sensing system and force
the separation discharge assembly on or off. Forcing-on is intended as
a fail-safe in low temperature/low humidity conditions where paper is
not properly separating from the transfer drum, and as a countermeasure in some image-offset problems. Forcing-off is a countermeasure
against toner displacement.
The separation voltage designation is nonpersistent. After restart, the
designation will revert to automatic. To designate the separation
voltage,
1 Hold down the
COLOR SELECT button and press the ENTER button
three times. The yellow and black toner lights will flash to indicate that
you are in the separation voltage designation mode.
2 Using the plus or minus buttons, advance the density gauge to illumi-
nate the LED corresponding to the desired designation. The density
gauge will flash whenever the selected setting differs from the previously entered setting. Only LEDs 4, 5, and 6 on the density gauge
correspond to available designations.
3 Press the
Separation Voltage Forced OFF
Automatic (Separation Voltage
Determined by Sensing System)
Separation Voltage Forced ON
ENTER button to engage the setting.
95.08.23.11.29
Color LaserWriter 12/600 PSBasics & Theory 1–17
Registration
Adjustments
This feature allows you to adjust the placement of the image area on the
page. Registration adjustments require that the printer be placed into a
service adjustment mode. Consequently, these adjustments are not
designed to be available to end users. Registration adjustments are
persistent. To adjust the registration,
1 Turn off the printer. Press and hold the
TEST PRINT button and switch
the printer back on. The normal startup sounds will not occur.
Continue to hold the
TEST PRINT button down for 25 seconds, at which
time you will notice a slight slowing of the controller fan.
2 Press the
COLOR SELECT button once. The black toner light will flash
to indicate that you are in the service adjustment mode. In addition,
one of the other toner lights will illuminate steadily. Keep pressing the
COLOR SELECT button until you come to the setting that you want.
MCYBk
Leading Edge
Registration Adjustment
Cassette Edge Registration Adjustment
Manual Feeding Tray Edge Registration Adjustment
3 Using the plus or minus buttons, advance the density gauge to illumi-
nate the LED corresponding to the desired adjustment value. For
leading edge registration adjustment, each step in the gauge is equal to
.012 inch (.3 mm). For the other two adjustments, each step in the
gauge is equal to .017 inch (.425 mm).
4 Press the
ENTER button to engage the setting.
Note: If you want to quickly return the printer to its factory defaults,
press and hold both the plus and minus buttons for at least five seconds.
95.08.23.11.29
Color LaserWriter 12/600 PSBasics & Theory 1–18
II.Basic Operation
Color LaserWriter 12/600 PSBasics & Theory 1–19
Paper Path Animation
The icon to the left appears at key points throughout this manual.
Clicking it launches a QuickTime animation called “CLW Paper Path.”
Animation
This animation shows one complete print cycle through the Color
LaserWriter 12/600 PS, starting at the point where the final sheet of
paper is picked up from the cassette, and ending with the delivery of the
paper at the top of the printer.
Frame Number
Step BackPlay
Step Forward
The animation is very detailed and moves very quickly. By using the
“Step Back” and “Step Forward” buttons at the bottom right of the
frame, you can step frame-by-frame through the animation. Whenever
applicable, specific frame numbers that best illustrate a given topic are
called out.
95.08.23.11.29
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