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CP9670
User Manual
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User Manual
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Actron CP9670 User Manual

CP9670 AutoScanner®
en User guide
en | 2 | User guide
| CP9670
AutoScanner®
Serial No: __________________________________
SW ID: _____________________________________
HW Ver: ____________________________________
Boot Ver: ___________________________________
Prod ID: ____________________________________
Board ID: ___________________________________
Burn Date: _________________________________
Record the above information about your tool. The information is available at Main Menu --> System Setup --> Tool Information. Provide this informa­tion when contacting technical support.
If you have questions or concerns contact Technical Support:
Phone: 800-228-7667
Email: tech@actron.com
The information, specifications, and illustrations in this guide are based on the latest information available. Bosch reserves the right to make changes at any time without notice.
Bosch Automotive Service Solutions Inc.
CP9670 AutoScanner® | User guide | 3 | en
Table of Contents
1 Safety Precautions ....................... 5
1.1 Read All Instructions ................ 5
1.2 Safety Messages ...................5
2 Important Safety Warnings and Instructions .. 5
3 Getting Started .........................8
3.1 Introduction .......................8
3.2 Download Scanning Suite ............ 8
3.3 OBDII ............................8
3.4 SAE Publications ...................8
3.5 OBDII Data Link Connector (DLC) ...... 8
OBD II Data Link Connector (DLC) Pins .. 9
3.6 OBDII Diagnostic Trouble Codes (DTCs) . 9
Powertrain Codes ...................9
Chassis Codes ......................9
Body Codes ........................ 9
Network Communication Codes ........9
4 Using the Scan Tool .....................10
4.1 The Scan Tool .....................10
4.2 Specifications ..................... 10
Dimensions .......................10
4.3 Display ..........................10
Keypad ..........................10
4.4 Power ...........................11
Vehicle Power ..................... 11
USB Power .......................11
4.5 System Setup .....................11
Changing Measurement Units ......... 11
Language Setup ................... 11
Long PID Names ................... 12
Tool Information ...................12
Display Test ....................... 13
Keypad Test ....................... 13
Memory Test ......................14
Program Mode ....................14
4.6 Vehicle-Specific Features ............14
Review Data ......................14
Recording ........................ 15
4.7 Code Lookup ..................... 15
4.8 Locating Data Link Connector ........16
4.9 Connect the Tool ..................16
4.10 Vehicle Selection .................. 16
4.11 Acronyms ........................ 17
4.12 Component Locator ................18
5 Diagnostic Menu .......................19
5.1 I/M Monitors (Emissions) ........... 20
5.2 Read Codes ......................21
5.3 Erase Codes ...................... 22
5.4 MIL Status ....................... 23
5.5 State OBD Check ..................23
5.6 View Data ........................24
5.7 Record Data ...................... 25
5.8 View Freeze Data ..................26
5.9 Drive Cycle Monitor ................27
5.10 O2 Monitor Tests .................. 28
5.11 Diagnostic Monitor Tests ........... 29
5.12 On-Board Systems ................. 30
5.13 Charging System Monitor ........... 30
5.14 Vehicle Information ................ 31
6 Troubleshooting ........................ 33
6.1 Error Messages ...................33
6.2 Scan Tool Does Not Power Up ........ 33
6.3 Vehicle Communication Fault ........ 33
6.4 Operating Error or Erroneous Data .... 33
6.5 Tool Self-Tests .................... 33
6.6 Technical Support ................. 33
7 Appendix A—PID Definitions .............. 34
8 Appendix B—Glossary ................... 37
9 Limited Warranty .......................41
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Bosch Automotive Service Solutions Inc.
CP9670 AutoScanner® | User guide | 5 | en
1 Safety Precautions
For your safety, read this manual thoroughly before operating your scan tool. Always refer to and follow safety messages and test procedures provided by the manufacturer of the vehicle or equipment being tested. The safety messages presented below and throughout this user’s manual are reminders to the operator to exercise extreme care when using this test instrument.

1.1 Read All Instructions

Read and understand the user guide be­fore operating the tool.
Read, understand, and follow all safety messages and instructions in this manual and on the test equipment. Safety messages in this section of the manual contain a signal word with a three-part message and, in some instances, an icon.

1.2 Safety Messages

Safety messages are provided to help prevent personal injury and equipment damage. All safety messages are introduced by a signal word. The signal word indicates the level of the hazard in a situation. The types of safety messages are.
DANGER
Indicates a possible hazardous situation which, if not avoided, will result in death or serious injury to operator or bystanders.
WARNING
Indicates a possible hazardous situation which, if not avoided, could result in death or serious injury to operator or bystanders.
CAUTION
Indicates a possible hazardous situation which, if not avoided, may result in moderate or minor injury to operator or bystanders.
IMPORTANT
Indicates a condition which, if not avoided, may result in damage to test equipment or vehicle.
2 Important Safety Warnings
and Instructions
WARNING
Risk of electric shock.
• Do not exceed voltage limits between inputs indicated in the Specifications.
• Use extreme caution when working with circuits that have voltage greater than 60 volts DC or 24 volts AC.
Electric shock can cause injury.
WARNING
Risk of poisoning.
• Safety goggles and protective clothing must be worn by the operator and any bystanders.
– Even if everyday glasses have
impact resistant lenses, they are NOT safety glasses, and may not provide adequate protection.
• Do not use this scan tool in environ­ments where explosive vapors may collect. These areas include:
– below-ground pits. – confined areas. – areas that are less than 18 inches
above floor.
• Use this scan tool in locations with mechanical ventilation providing at least 4 air changes per hour.
• Flammable fuel and vapors can ignite.
• Do not smoke, strike a match, or cause a spark in the vicinity of the battery. Battery gases can ignite.
• Avoid making an accidental connection between the battery terminals. Do not place uninsulated metal tools on the battery.
• When removing battery cables, remove the ground cable first.
• Avoid sparks when connecting or dis­connecting power leads to the battery.
• Make sure ignition is off, headlights and other accessories are off and vehicle doors are closed before dis­connecting the battery cables.
– This also helps prevent damage to
on-board computer systems.
• Always disconnect the battery ground connections before servicing electri­cal system components.
Explosion can cause injury.
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WARNING
Risk of poisoning.
• Use this scan tool in locations with mechanical ventilation providing at least 4 air changes per hour. Engine exhaust contains odorless gas which can be lethal.
• Route the exhaust outside while testing with the engine running.
Poisoning can result in death or serious injury.
WARNING
Battery acid is a highly corrosive sulfuric acid.
• Safety goggles and protective gloves must be worn by the operator and any bystanders.
– Even if your everyday glasses
have impact resistant lenses, they are NOT safety glasses, and may not provide adequate protection.
• Make sure someone can hear you or is close enough to provide aid when working near a battery.
• Have plenty of fresh water and soap nearby.
– If battery acid contacts skin,
clothing, or eyes, flush exposed area with soap and water for 10 minutes. Seek medical help.
• Do not touch eyes while working near battery.
Battery acid can burn eyes and skin.
WARNING
Risk of fire.
• Safety goggles and protective clothing must be worn by the operator and any bystanders.
– Even if your everyday glasses
have impact resistant lenses, they are NOT safety glasses, and may not provide adequate protection.
• Do not position your head directly in front of or over the throttle body.
• Do not pour gasoline down the throt­tle body when cranking or running the engine, when working with fuel deliv­ery systems or any open fuel line.
– Engine backfire can occur when
the air cleaner is out of position.
• Do not use fuel injector cleaning solvents when performing diagnostic testing.
• Keep cigarettes, sparks, open flame and other sources of ignition away from vehicle.
• Keep a dry chemical (Class B) fire extinguisher rated for gasoline, chemi­cal and electrical fires in work area.
Fire can cause death or serious injury.
WARNING
Risk of flying particles.
• Safety goggles and protective gloves must be worn by the operator and any bystand­ers while using electrical equipment.
– Electrical equipment or rotating
engine parts can cause flying particles.
– Even if your everyday glasses
have impact resistant lenses, they are NOT safety glasses, and may not provide adequate protection.
Flying particles can cause eye injury.
WARNING
Risk of burns.
• Batteries can produce a short-circuit current high enough to weld jewelry to metal.
– Remove jewelry such as rings,
bracelets and watches before working near batteries.
Short circuits can cause injury.
WARNING
Risk of burns.
• Do not remove radiator cap unless engine is cold.
– Pressurized engine coolant may
be hot.
• Do not touch hot exhaust systems, mani­folds, engines, radiators, sample probe.
• Wear insulated gloves when handling hot engine components.
• Tester leads can become hot after extended testing in close proximity to manifolds.
Hot components can cause injury.
WARNING
Risk of expelling fuel, oil vapors, hot steam, hot toxic exhaust gases, acid, refrigerant and other debris.
• Safety goggles and protective clothing must be worn by the operator and any bystanders.
– Even if your everyday glasses
have impact resistant lenses, they are NOT safety glasses, and may not provide adequate protection.
• Engine systems can malfunction, expelling fuel, oil vapors, hot steam, hot toxic exhaust gases, acid, refriger­ant and other debris.
Fuel, oil vapors, hot steam, hot toxic exhaust gases, acid, refrigerant and other debris can cause serious injury.
Bosch Automotive Service Solutions Inc.
CP9670 AutoScanner® | User guide | 7 | en
P R N D L 2
WARNING
Engine compartment contains electrical connections and hot or moving parts.
• Keep yourself, test leads, clothing and other objects clear of electrical connec­tions and hot or moving engine parts.
• Do not wear watches, rings, or loose fitting clothing when working in an engine compartment.
• Do not place tools or test equipment on fenders or other places in engine compartment.
• Barriers are recommended to help identify danger zones in test area.
• Prevent personnel from walking through test area.
Contacting electrical connections and hot or moving parts can cause injury.
WARNING
Risk of injury.
• The scan tool should be operated by qualified personnel only.
• Use the scan tool only as described in the user’s manual.
• Use only manufacturer’s recom­mended attachments.
• Do not operate the scan tool with damaged cables.
• Do not operate the scan tool if it has been dropped or damaged, until exam­ined by a qualified service representative.
Operation of the scan tool by anyone other than qualified personnel may result in injury.
WARNING
Risk of unexpected vehicle movement.
• Block drive wheels before performing a test with engine running.
• Unless instructed otherwise:
– set parking brake – put gear selector in neutral for
manual transmissions
– put gear selector in park for
automatic transmissions
– disconnect release mechanism on
the automatic parking brake release for testing and reconnect when testing is completed.
• Do not leave a running engine unattended.
A moving vehicle can cause injury.
CAUTION
Risk of equipment or circuit damage.
• Unless specifically directed by manufac­turer, make sure ignition is off before connecting or disconnecting connectors or any vehicle electrical terminals.
• Do not create a short between battery terminals with a jumper wire or tools.
Improper equipment use can cause equip­ment or circuit damage.
CAUTION
Misdiagnosis may lead to incorrect or improper repair and/or adjustment.
• Do not rely on erratic, questionable, or obviously erroneous test informa­tion or results.
– If test information or results are
erratic, questionable, or obviously erroneous, make sure all connec­tions and data entry information are correct and test procedures were performed correctly.
– If test information or results are
still suspicious, do not use them
for diagnosis. Improper repair and/or adjustment may cause vehicle or equipment damage or unsafe operation.
DANGER
Some vehicles are equipped with air bags.
• Follow service manual warnings when
working around air bag components or wiring.
– If service manual instructions are
not followed, an air bag may deploy
unexpectedly, resulting in injury.
– Note an air bag can still deploy
several minutes after ignition key
is off (or even if vehicle battery is
disconnected) because of a
special energy reserve module. An air bag opening can cause injury.
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3 Getting Started

3.1 Introduction

The scan tool was developed by experts in the automo­tive service industry to help diagnose vehicles and assist in troubleshooting procedures. The scan tool monitors vehicle events and retrieves codes from the vehicle’s control modules to help pin­point problem areas. All information, illustrations and specifications contained in this manual are based on the latest information avail­able from industry sources at the time of publication. No warranty (expressed or implied) can be made for its accuracy or completeness, nor is any responsibility assumed by the manufacturer or anyone connected with it for loss or damages suffered through reliance on any information contained in this manual or misuse of accompanying product. The manufacturer reserves the right to make changes at any time to this manual or accompanying product without obligation to notify any person or organization of such changes.

3.2 Download Scanning Suite

1. Go to www.actron.com/updates-downloads to download the Scanning Suite PC application. Scan­ning Suite is NOT required to operate the scan tool.
2. Install the downloaded Scanning Suite application before connecting the scan tool to the PC. To be able to use Scanning Suite the PC must meet the following minimum requirements:
• Microsoft Windows 7, 8, and 10
• Adobe Acrobat Reader
• Screen Resolution of 800 x 600
– If screen resolution is 800 x 600, in Display
Properties, Settings Tab, set Font Size to Small Fonts.
3. Use Scanning Suite to determine if any updates are avail­able for your tool by clicking Check for Update button.
4. Check for updates to Use Scanning Suite by clicking on the Check For Scanning Suite Update button. This should be done before checking for Tool Updates.
You can also configure the Scanning Suite Frequency (SS Frequency) to automatically check every xx minutes. The default frequency is 7 days. Refer to instructions provided on www.actron.com/ updates-downloads for how to install Scanning Suite and Tool updates.

3.3 OBDII

On-board diagnostics version II (OBDII) is a system that the Society of Automotive Engineers (SAE) developed to standardize automotive electronic diagnosis. Beginning in 1996, most new vehicles sold in the United States were fully OBDII compliant. Technicians can now use the same tool to test any OBDII compliant vehicle without special adapters. SAE estab­lished guidelines that provide:
• A universal OBDII data link connector, called the DLC, with dedicated pin assignments.
• A standard location for the DLC, visible under the dash on driver’s side.
• A standard list of diagnostic trouble codes (DTCs) used by all manufacturers.
• A standard list of parameter identification (PID) data used by all manufacturers.
• Ability for vehicle systems to record operating condi­tions when a fault occurs.
• Expanded diagnostic capabilities that records a code whenever a condition occurs that affects vehicle emissions.
• Ability to clear stored codes from the vehicle’s memory with a scan tool.

3.4 SAE Publications

SAE has published hundreds of pages of text defining a standard communication protocol that establishes hard­ware, software, and circuit parameters of OBDII sys­tems. Unfortunately, vehicle manufacturers have differ­ent interpretations of this standard communications protocol. As a result, the generic OBDII communications scheme varies, depending on the vehicle. SAE publishes recommendations, not laws, but the Environmental Protection Agency (EPA) and California Air Resources Board (CARB) made many of SAE’s recommendations legal requirements that vehicle manufacturers were required to phase in over a three-year period. Beginning in 1994, vehicles with a new engine management com­puter (about 10% of each manufacturers fleet) were sup­posed to comply with OBDII standards. For 1995, OBDII systems were to appear on about 40% of the new vehi­cles sold in the United States. Some of the 1994-1995 OBDII systems were not fully compliant, so the Govern­ment granted waivers to give manufacturers time to fine-tune their systems. Beginning in 1996, most of the new vehicles sold in the United States were fully OBDII compliant.

3.5 OBDII Data Link Connector (DLC)

The OBDII data link connector (DLC) allows the scan tool to communicate with the vehicle’s computer(s). Beginning in 1996, vehicles sold in the United States use the J1962 (OBDII) DLC, a term taken from a physical and electrical specification number assigned by the SAE (J1962). The DLC should be located under the dash­board on the driver’s side of the vehicle. If the DLC is not located under the dashboard as stated, a decal describing its location should be attached to the dash­board in the area the DLC should have been located. For more information on OBDII connectors, go to http:// www.obdclearinghouse.com/oemdb.
Bosch Automotive Service Solutions Inc.

OBD II Data Link Connector (DLC) Pins

9 16
1 8
CP9670 AutoScanner® | User guide | 9 | en
• DTCs consist of a five-digit alphanumeric code.
• The DTC format and general code types are shown below.
1. Bx = Body Cx = Chassis Px = Powertrain Ux = Network communication x - 0, 1, 2, or 3
2. Vehicle specific system
3. Specific fault designation
Example: P0101 = Mass or volume air flow cir cuit range/perfor-
mance problem
1. Manufacturer reserved
2. J1850 bus+
3. Manufacturer reserved
4. Chassis ground
5. Signal ground
6. CAN high, J-2284
7. K line, ISO 9141-2 & ISO/DIS 14230-4
8. Manufacturer reserved
9. Manufacturer reserved
10. J1850 Bus-
11. Manufacturer reserved
12. Manufacturer reserved
13. Manufacturer reserved
14. CAN low, J-2284
15. L line, ISO 9141-2 & ISO/DIS 14230-4
16. Battery power

3.6 OBDII Diagnostic Trouble Codes (DTCs)

J2012 and ISO 15031-6 are standards for all DTCs, established by the SAE, International Organization for Standardization (ISO) and other governing bodies.
• Codes and definitions assigned by these specifica­tions are known as Generic OBDII codes.
• OBDII requires compliance to these standards for all cars, light trucks, APVs, MPVs, and SUVs sold in the United States.
• Codes not reserved by the SAE are reserved for the manufacturer and referred to as Manufacturer Spe­cific Codes.
DTCs are used to help determine the cause of a problem or problems with a vehicle.

Powertrain Codes

Code Type
P0xxx Generic (SAE) P1xxx Manufacturer specific P2xxx Generic (SAE) P30xx–P33xx Manufacturer specific P34xx–P39xx Generic (SAE)

Chassis Codes

Code Type
C0xxx Generic (SAE) C1xxx Manufacturer specific C2xxx Manufacturer specific C3xxx Generic (SAE)

Body Codes

Code Type
B0xxx Generic (SAE) B1xxx Manufacturer specific B2xxx Manufacturer specific B3xxx Generic (SAE)

Network Communication Codes

Code Type
U0xxx Generic (SAE) U1xxx Manufacturer specific U2xxx Manufacturer specific U3xxx Generic (SAE)
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4 Using the Scan Tool

4.1 The Scan Tool

2
1
4
1. LCD display (color, backlit, QVGA resolution)
3
5

4.2 Specifications

Display Color, backlit, QVGA resolution
Operating Temperature
0 to 50°C (32 to 122°F)
Storage Temperature -20 to 70°C (-4 to 158°F)
External Power
7 to 16 Volts
A minimum of 8.0 V is required for most control modules to operate properly in a vehicle.

Dimensions

Height Width Depth
5.6 inches 3.5 inches 0.9 inches 142 mm 89 mm 23 mm

4.3 Display

The display has a large viewing area for displaying mes­sages, instructions, and diagnostic information. The back-lit liquid crystal display (LCD) is a QVGA pixel display. Characters used to help operate the scan tool are:
• Indicates additional information is available by scrolling down.
2. key performs the Read Codes function and scrolls back through the screens. Press this key when an up arrow ( ) appears on the display to scroll backwards, or press and hold for 2 seconds when appears on the display to read codes.
3. key performs the Erase Codes function and scrolls forward through the screens. Press this key when a down arrow ( ) appears on the display to scroll forward, or press and hold for 2 seconds when appears on the display to erase codes.
4. key returns to previous screen.
5. key selects item.
• Indicates additional information is available by scrolling up.
• Indicates the and hot keys are active.
• Indicates data is available for items on the Review Data Menu.
• Indicates graphical viewing of data items is available in View Data.

Keypad

The keypad is used to move through the different menus of the scan tool. The scan tool’s software is designed for ease in operating and navigating through menus.
CAUTION
Do not use solvents such as alcohol to clean keypad or display. Use a mild nonabrasive detergent and a soft, cotton cloth.
CAUTION
Do not soak keypad as water might find its way inside the scan tool.
6. USB port provides USB connection for the computer.
7. DLC cable provides connection for vehicle interface.
8. Serial number plate (on back; not shown).
Bosch Automotive Service Solutions Inc.
CP9670 AutoScanner® | User guide | 11 | en

4.4 Power

Vehicle Power

When the scan tool is connected to the vehicle’s DLC, the tool is powered by the vehicle and will automatically turn on once connected.

USB Power

When the tool is connected to a PC via the USB cable (not provided), the tool will automatically power up. Refer to “6.2 Scan Tool Does Not Power Up” on page 33 if there are problems.

4.5 System Setup

System Setup allows:
• Measurement units to be changed.
• Scan tool information to be viewed.
• Display to be checked.
• Operation of the keypad to be checked.
• Memory of the tool to be checked.
• Scan tool to be upgraded.
• Language to be changed.
• Long PID names to be turned ON or OFF. From the Diagnostic Menu:
1. Select System Setup.
System Setup
English/Metric
Language Setup Long PID Names Tool Information Display Test Keypad Test Memory Test Program Mode
2. Select desired measurement unit.
• Use the and keys until the desired unit is highlighted.
• Press .
Measurement Units
English
Metric
• Use the key until System Setup is high- lighted.
• Press .
Diagnostic Menu
Diagnostic Monitor Tests On-Board Systems Charging System Monitor Vehicle Information Component Locator Acronyms Review Data Code Lookup
System Setup
Rd\Er

Changing Measurement Units

English is the default measurement unit. Measurement units can be changed in View and Record Data. From System Setup screen:
1. Select English/Metric.
• Use the and keys until English/Metric is highlighted.
• Press .
3. Save measurement setting.
• Press .

Language Setup

Language Setup selection allows the user to change the language used by the Tool. English is the default lan­guage. From System Setup screen:
1. Select Language Setup.
• Use the and keys until Language Setup is highlighted.
• Press .
System Setup
English/Metric
Language Setup
Long PID Names Tool Information Display Test Keypad Test Memory Test Program Mode
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2. Select desired measurement unit.
• Use the and keys until the desired language is highlighted.
• Press .
Language Setup
English
Español Francais
3. Save language setting.
• Press .
NOTE: When Spanish or French translation is not known, English will be shown.

Long PID Names

Long PID Names allows the user to enable/disable the tool scrolling the complete PID name on the bottom line of the display while viewing Live Data or viewing Freeze Data. From System Setup screen:
1. Select Long PID Names.
• Use the and keys until Long PID Names is highlighted.
• Press .
System Setup
English/Metric Language Setup
Long PID Names
Tool Information Display Test Keypad Test Memory Test Program Mode
2. Select ON or OFF.
• Use the and keys until the desired option is highlighted.
• Press .
Long PID Names
ON
OFF
3. Save Long PID Names setting.
• Press .

Tool Information

Tool Information allows the user to view specific tool information that may be needed when contacting cus­tomer service. From System Setup screen:
1. Select Tool Information.
• Use the and keys until Tool Informa- tion is highlighted.
• Press .
System Setup
English/Metric Language Setup Long PID Names
Tool Information
Display Test Keypad Test Memory Test Program Mode
2. View information.
• Serial Number (Serial No:)
• Software ID (SW ID:)
• Hardware Version (HW Ver:)
• Boot Version (Boot Ver:)
• Product ID (Prod ID:)
• Board ID (Board ID:)
• Burn Date (Burn Date:)
• Burn Location (Burn Loc:)
a
Serial No SW ID HW Ver Boot Ver Prod ID
Board ID Burn Date Burn Loc
Tool Information
--
773B
01 01 23 35
--/--/--
--
Bosch Automotive Service Solutions Inc.
3. Record Tool Information.
• Space is provided inside the front cover of this manual to write down the scan tool information.
4. Return to System Setup menu.
• Press
or
• press .

Display Test

The Display Test is used to check the display. The test fills every pixel of the display with a solid color. From System Setup screen:
1. Select Display Test.
• Use the and keys until Display Test is highlighted.
• Press .
System Setup
English/Metric Language Setup Long PID Names Tool Information
Display Test
Keypad Test Memory Test Program Mode
CP9670 AutoScanner® | User guide | 13 | en
2. Start Display Test.
• Press .
3. Look for missing spots.
• The first screen displayed says, “Check for missing spots in the display.”
Display Test
Check for missing spots in
the display
Press BACK to exit
• Solid red, green, and blue screens are displayed.
• These four screens will continue in succession
until is pressed.
4. Press to exit the test and return to the System Setup menu.

Keypad Test

The Keypad Test is used to verify that the keys are work- ing correctly. From System Setup screen:
1. Select Keypad Test.
• Use the and keys until Keypad Test is
highlighted.
• Press .
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