The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium Dual-Core, Celeron Dual-Core, Core 2 Duo, Core 2 Quad, Celeron, and combinations thereof, are
trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
iv
Conventions
The following conventions are used in this manual:
SCREEN
MESSAGES
NOTEGives additional information related to the current topic.
WARNINGAlerts you to any physical risk or system damage that might result from doing
CAUTIONGives precautionary measures to avoid possible hardware or software
IMPORTANTReminds you to do specific actions relevant to the accomplishment of
Denotes actual messages that appear on screen.
or not doing specific actions.
problems.
procedures.
v
Service Guide Coverage
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on
card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic
service guide. In such cases, please contact your regional offices or the responsible personnel/channel to
provide you with further technical details.
FRU Information
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available
on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in
the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the
list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
vi
Table of Contents
System Tour 1
Features 1
System Components 3
Front Panel 3
Rear Panel 4
Internal Components 5
System LED Indicators 6
System Utilities 7
CMOS Setup Utility 7
Entering CMOS setup 8
Navigating Through the Setup Utility 8
Setup Utility Menus 9
System Disassembly 23
Pre-disassembly Procedure 24
Main Unit Disassembly 25
X1700 model 25
X270 model 26
Screw List 27
Removing the Side Panel 28
Removing the Front Bezel 29
Removing the Heat Sink Fan Assembly 30
Removing the Processor 32
Removing the Optical Drive 34
Removing the Hard Disk Drive 37
Removing the Power Supply 40
Removing the Memory Modules 42
Removing the VGA Card (X1700 model) 43
Removing the TV Tuner Card (X1700 model) 44
Removing the Front I/O and Card Reader Boards 45
Removing the Mainboard 49
Removing the Power Switch and LED Cables 51
Removing the LAN Activity and HDD LED Cables (X270 model) 54
System Troubleshooting 55
Hardware Diagnostic Procedure 55
System Check Procedures 56
Power System Check 56
System External Inspection 56
System Internal Inspection 56
Beep Codes 57
Online Support Information 58
System Block Diagram and Board Layout 59
System Block Diagram 59
Board Layout 60
Mainboard 60
System Jumpers 62
vii
FRU (Field Replaceable Unit) List 63
Exploded Diagram 64
X1700 64
X270 65
X1700 FRU List (81.3V401.007G) 66
X270 FRU List (91.3V401.006G) 76
Technical Specifications 87
viii
Chapter 1
System Tour
Features
Below is a brief summary of the Aspire X1700 and Veriton X270 computer’s many feature:
NOTE: The features listed in this section is for your reference only. The exact configuration of the system
Supports up to two 240-pin DDR2-533/667/800 MHz DIMM sockets
Supports memory size up to 4GB
Media storage
DVD-ROM SATA drive
Super-Multi SATA DVD drive
160 or 320 GB SATA hard disk drive
Serial ATA controller
Embedded SATA controllers
Two SATA ports
eSATA port
Audio
Realtek ALC888S 8-channel audio CODEC
Networking
One Gigabit Ethernet LAN port (RJ-45)
PCI I/O
One PCI Express x16 bus slot
One PCI Express x1 bus slot
Chapter 11
I/O ports
Front
Three USB 2.0 ports
Memory Stick
Memory Stick PRO
Secure Digital (SD) Card
miniSD Card
Headphone/speaker-out/line-out jack
Microphone-in jack
CFI/II (CompactFlash Type I/II) slot
Rear
PS/2 keyboard port
PS/2 mouse port
Microphone jack
Headphone/analog speakers jack or front speakers jack
Center speaker/subwoofer jack
Surround L/R speaker jack
Audio inside speaker jack or side speaker jack
S/PDIF port
HDMI port
eSATA port
Four USB 2.0 ports
Gigabit LAN port
VGA/monitor port
Serial port
Operating system and software
Operating system options:
Genuine Windows Vista
Genuine Windows Vista Home Premium (32/64-bit)
Applications
Acer Empowering Technology (Acer eRecovery Management)
Acer Arcade Live
McAfee Internet Security Suite 2008 Trial version
Adobe Reader
eSobi
NTI MediaMaker
®
Ultimate (32/64-bit)
System BIOS
SPI ROM 8MB
Power supply
220-watts (115/230 Vac) power supply
2Chapter 1
System Components
X1700 modelX270 model
This section includes a virtual tour of the X1700 and Veriton X270 systems’ interior and exterior components.
Front Panel
No.IconComponent
1X1700 model: HDD activity indicator
X270 model: Optical drive
2X1700 model: Optical drive bay door
X270 model: Optical drive activity indi ca to r
3Drive bay door eject button
Press to open drive bay door and access the optical drive.
4Media card reader
5CF I/II (CompactFlash Type I/II) slot
6USB 2.0 ports
7Headphone/Speaker-out/line-out jack
8Microphone-in jack
9IEEE 1394 port (4-pin)
10USB 2.0 port
X270 model: N/A
4Mainboard
5Heat sink fan assembly
6Power supply
Chapter 15
System LED Indicators
This section describes the different system LED indicators.
LED indicator ColorLED statusDescription
Power GreenOnThe system has AC power and is powered on.
GreenBlinkingThe system is in standby mode.
—OffSystem is not powered on.
HDD activityGreenOnHDD is installed and functioning correctly.
GreenBlinkingOngoing HDD activity.
LAN activity
(X270
model)
LAN port
network speed
LED (left)
LAN port
network
connection LED
(right)
Green/
Amber
AmberOnHDD failure
GreenOnNetwork link is detected
—OffNo network connection
GreenBlinkingTransmit or receive activity
AmberOnGbE link network access
GreenOn100 Mbps link network access
—Off10 Mbps link network access
GreenOnActive network link
FlashingHDD is rebuilding data.
BlinkingOngoing network data activity
OffOff-line network
6Chapter 1
Chapter 2
System Utilities
CMOS Setup Utility
CMOS setup is a hardware configuration program built into the system ROM, called the complementary metaloxide semiconductor (CMOS) Setup Utility. Since most systems are already properly configured and
optimized, there is no need to run this utility. You will need to run this utility under the following conditions.
When changing the system configuration settings
When redefining the communication ports to prevent any conflicts
When modifying the power management configuration
When changing the password or making other changes to the security setup
When a configuration error is detected by the system and you are prompted ("Run Setup"
message) to make changes to the CMOS setup
NOTE: If you repeatedly receive Run Setup messages, the battery may be bad. In this case, the system
cannot retain configuration values in CMOS. Ask a qualified technician for assistance.
CMOS setup loads the configuration values in a battery-backed nonvolatile memory called CMOS RAM. This
memory area is not part of the system RAM which allows configuration data to be retained when power is
turned off.
Before you run the CMOS Setup Utility, make sure that you have saved all open files. The system reboots
immediately after you close the Setup.
NOTE: CMOS Setup Utility will be simply referred to as “BIOS”, "Setup", or "Setup utility" in this guide.
The screenshots used in this guide display default system values. These values may not be the same
those found in your system.
Chapter 27
Entering CMOS setup
1.Turn on the computer and the monitor.
If the server is already turned on, close all open applications, then restart the server.
2.During POST, press Delete.
If you fail to press Delete before POST is completed, you will need to restart the server.
The Setup Main menu will be displayed showing the Setup’s menu bar. Use the left and right arrow keys
to move between selections on the menu bar.
Navigating Through the Setup Utility
Use the following keys to move around the Setup utility.
Left and Right arrow keys – Move between selections on the menu bar.
Up and Down arrow keys – Move the cursor to the field you want.
PgUp and PgDn keys – Move the cursor to the previous and next page of a multiple page menu.
Home – Move the cursor to the first page of a multiple page menu.
End – Move the cursor to the last page of a multiple page menu.
+ and - keys – Select a value for the currently selected field (only if it is user-confi g u rab l e ). Press
these keys repeatedly to display each possible entry, or the Enter key to choose from a pop-up
menu.
NOTE: Grayed-out fields are not user-configurable.
Enter key – Display a submenu screen.
NOTE: Availability of submenu screen is indicated by a (>).
Esc – If you press this key:
On one of the primary menu screens, the Exit menu displays.
On a submenu screen, the previous screen displays.
When you are making selections from a pop- up menu, closes the pop-up without making a
selection.
F1 – Display the General Help panel.
F6 – Press to load optimized default system values.
F7 – Press to load fail-safe default system values.
F10 – Save changes made the Setup and close the utility.
8Chapter 2
Setup Utility Menus
The Setup Main menu includes the following main setup categories.
Product Information
Standard CMOS Features
Advanced BIOS Features
Advanced Chipset Features
Integrated Peripherals
Power Management Setup
PC Health Status
Frequency/Voltage Control
BIOS Security Features
Load Default Setting
Save & Exit Setup
Exit Without Saving
In the descriptive table following each of the menu screenshots, settin gs in boldface are the default and
suggested settings.
Chapter 29
Product Information
The Product Information menu displays basic information about the system. These entries are for your
reference only and are not user-configurable.
ParameterDescription
Processor TypeType of CPU installed on the system.
Processor SpeedSpeed of the CPU installed on the system.
System MemoryTotal size of system memory installed on the system.
System ManufacturerName of the manufacturer of this system.
Product NameProduct name of the system.
System Serial NumberSerial number of the system.
System BIOS VersionVersion number of the BIOS setup utility.
BIOS Release DateDate when the BIOS setup utility was released
Asset Tag NumberAsset tag number of this system.
10Chapter 2
Standard CMOS Features
ParameterDescriptionOption
System DateSet the date following the weekday-month-day-year format.
System TimeSet the system time following the hour-minute-second format.
SATA Port 1/2/3Press Enter to view detailed device information connected to the SATA connectors.
Halt OnDetermines whether the system will stop for an error during the POST. All, But Keyboard
No Errors
All Errors
Chapter 211
Advanced BIOS Features
ParameterDescriptionOption
Reset Configuration DataAllows you to manually force BIOS to clear the previously saved Extended
System Configuration Data (ESCD) data and reconfigure the settings.
When set to no, it lets the BIOS configure all the devices in the system.
When set to yes, it lets the OS configure Plug and Play (PnP) devices not
required for boot if the system has a PnP OS.
Quick BootAllows you to decrease the time it takes to boot the computer by shortening
or skipping certain standard booting process.
Quiet BootWhen enabled, the BIOS splash screen displays during startup.
When disabled, the diagnostic screen displays during startup.
1st/2nd/3rd/4th Boot DeviceSpecifies the boot order from the available devices.Hard Disk
Hard Disk Drive PriorityPress Enter to access the Hard Disk Drive Priority submenu and specify the boot device
priority sequence from available hard drives.
Optical Disk Drive PriorityPress Enter to access the Optical Disk Drive Priority submenu and specify the boot device
priority sequence from available CD/DVD drives.
Removable Device PriorityPress Enter to access the Removable Device Priority submenu and specify the boot device
priority sequence from available removable drives.
Bootup Num-LockSelects power on state for Num Lock.On
Boot Sector Virus Protection Enables or disables the boot sector virus protection feature. If enabled,
BIOS will show a warning message on the screen or an alarm beep when
someone attempts to write data into this area.
Hard Disk Write ProtectEnables or disables the hard disk write protect feature. Disabled
USB Beep MessageEnables or disables BIOS to display error beeps or messages during USB
device enumeration.
No
Yes
Enabled
Disabled
Enabled
Disabled
CD^DVD
Removable
Device
LAN
Off
Disabled
Enabled
Enabled
Disabled
Enabled
12Chapter 2
Advanced Chipset Features
ParameterDescriptionOption
Intel EISTWhen enabled, this feature allows the OS to reduce power consumption.
When disabled, the system operates at maximum CPU speed.
Intel XD BitWhen enabled, the processor disables code execution when a worm
Intel Virtualization
Technology
Memory Hole RemappingEnables or disables remapping of overlapped PCI memory above the total
Dual Displays SupportEnables or disabled dual display support. Disabled
Primary VideoSelect a graphic controller as a primary boot device. Auto
attempts to insert a code in the buffer preventing damage and worm
propagation.
When disabled, the processor forces the Execute Disable (XD) Bit feature
flag to always return to 0.
Enables or disables the Virtualization Technology (VT) availability. If
enabled, a virtual machine manager (VMM) can utilize the additional
hardware virtualization capabilities provided by this technology.
Note: A full reset is required to change the setting.
physical memory.
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Enabled
PCIE
Onboard VGA
Chapter 213
Integrated Peripherals
ParameterDescriptionOption
Onboard SATA ControllerEnables or disables the onboard SATA controller. Enabled
Disabled
Onboard SATA ModeSelect an operating mode for the onboard SATA. AHCI
Native IDE
Legacy USB SupportEnables or disables support for legacy USB devices. Enabled
Disabled
Onboard Graphics
Controller
Onboard Audio ControllerEnables or disables the onboard audio controller. Enabled
Onboard LAN ControllerEnables or disables the onboard LAN controller.Enabled
Onboard LAN Boot ROMEnables or disables the load of embedded option ROM for onboard
Onboard 1394 ControllerEnables or disables the onboard IEEE 1394 controller.Enabled
Serial Port1 AddressSelect the I/O address and IRQ for the first serial port. 3F8/IRQ4
Enables or disables the onboard graphics controller. Enabled
Disabled
Disabled
Disabled
Enabled
network controller.
Disabled
Disabled
2F8/IRQ3
3E8/IRQ4
2F8/IRQ3
Disabled
14Chapter 2
Power Management Setup
ParameterDescriptionOption
ACPI Aware O/SEnables or disables the Advanced Configuration and Power
Management (ACPI) function.
ACPI Suspend ModeSelect an ACPI state. S3 (STR)
Power On by PCIE DevicesEnables or disables to wake up the system from a power saving mode
through an event on PCI Express device.
Power On by Modem RingEnables or disable to wake the system by ring function. Enabled
Wake Up by PS/2 KB/Mouse Enables or disables to wake up the system from a power saving mode
using a PS2 keyboard or mouse.
Wake Up by USB KB/Mouse If enabled, press any key or click the mouse will wake system from S1/
S3 state.
Restore On AC Power LossEnables or disables the system to reboot after a power failure or
interrupt occurs.
Enabled
Disabled
S1 (POS)
Enabled
Disabled
Disabled
Enabled
Disabled
Enabled
Disabled
Power Off
Power On
Last State
Chapter 215
PC Health Status
ParameterDescriptionOption
Smart FANEnables or disables the smart system fan control function. Enabled
Disabled
16Chapter 2
Frequency/Voltage Control
ParameterDescriptionOption
Spread SpectrumEnables or disables the reduction of the mainboard’s EMI.
Note: Remember to disable the Spread Spectrum feature if you are
overclocking. A slight jitter can introduce a temporary boost in clock
speed causing the overclocked processor to lock up.
Enabled
Disabled
Chapter 217
BIOS Security Features
ParameterDescription
Supervisor Password Indicates the status of the supervisor password.
User Password Indicates the status of the user password.
Change Supervisor
Password
Supervisor password prevents unauthorized access to the BIOS Setup Utility.
Press Enter to change the Supervisor password.
Setting a supervisor password
1.Use the up/down arrow keys to select Change Supervisor Password menu then press Enter.
A password box will appear.
2.Type a password then press Enter.
The password may consist up to six alphanumeric characters (A-Z, a-z, 0-9)
3.Retype the password to verify the first entry then press Enter again.
4.Press F10.
5.Select Yes to save the new password and close the Setup Utility.
Changing the supervisor password
1.Use the up/down arrow keys to select Change Supervisor Password menu then press Enter.
2.Type the original password then press Enter.
3.Type a new password then press Enter.
4.Retype the password to verify the first entry then press Enter again.
5.Press F10.
6.Select Yes to save the new password and close the Setup Utility.
Removing a supervisor password
1.Use the up/down arrow keys to select Change Supervisor Password menu then press Enter.
2.Enter the current password then press Enter.
3.Press Enter twice without entering anything in the password fields.
18Chapter 2
Load Default Settings
The Load Default Settings menu allows you to load the default settings for all BIOS setup parameters. Setup
defaults are quite demanding in terms of resources consumption. If you are using low-speed memory chips or
other kinds of low-performance components and you choose to load these settings, the system might not
function properly.
Chapter 219
Save & Exit Setup
The Save & Exit Setup menu allows you to save changes made and close the Setup Utility.
20Chapter 2
Exit Without Saving
The Exit Without Saving menu allows you to discard changes made and close the Setup Utility.
Chapter 221
22Chapter 2
System Disassembly
This chapter contains step-by-step procedures on how to disassemble the Aspire X1700 or Veriton X270
desktop computer for maintenance and troubleshooting.
Disassembly Requirements
To disassemble the computer, you need the following tools:
Wrist grounding strap and conductive mat for preventing electrostatic discharge
Flat-blade screwdriver
Philips screwdriver
Hex screwdriver
Plastic flat-blade screwdriver
Plastic tweezers
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
Chapter 3
Chapter 323
Pre-disassembly Procedure
Before proceeding with the disassembly procedure, perform the steps listed below:
1.Turn off the system and all the peripherals connected to it.
2.Unplug the power cord from the power outlets.
3.Unplug the power cord from the system.
4.Unplug all peripheral cables from the system.
5.Place the system unit on a flat, stable surface.
24Chapter 3
Main Unit Disassembly
MAIN UNIT
FRONTBEZEL
MAIN UNIT DISASSEMBLY
SIDE PANEL
CPU
Ax2
HEAT SINK FAN
ASSEMBLY
POWER SUPPLY
MEMORYMODULES
VGACARD
OPTICALDISK DRIVE
HDD-ODD BRACKET
Cx1
HDD MODULE
HDD
Dx4
Ax3, Cx1
Ex1
FRONTI/OAND
CARD READER BOARD
BRACKET
MAINBOARD
Dx2
Bx1, Cx6
FRONT I/O BOARD
CARD READER
BOARD
Cx2
Cx2
Bx1
TVTUNER CARD
Ex1
POWER SWITCHAND
LED CABLE BRACKET
Cx1
POWER SWITCH AND
LED CABLES
X1700 model
Chapter 325
X270 model
MAIN UNIT
FRONTBEZEL
MAIN UNIT DISASSEMBLY
SIDE PANEL
CPU
Ax2
HEAT SINK FAN
ASSEMBLY
POWER SUPPLY
MEMORYMODULES
OPTICALDISK DRIVE
HDD-ODD BRACKET
HDD MODULE
HDD
Dx4
Ax3, Cx1
FRONTI/OAND
CARD READER BOARD
BRACKET
MAINBOARD
Dx2
Bx1, Cx6
FRONT I/O BOARD
CARD READER
BOARD
Cx2
Cx2
Bx1
POWER SWITCHAND
LED CABLE BRACKET
Cx1
POWER SWITCH AND
LED CABLES
LANACTIVITY AND HDD
LED CABLE BRACKET
LAN ACTIVITY AND
HDD LED CABLES
26Chapter 3
Screw List
A#6-32 L5 BZN86.00J07.B60
BM3xL5 BZN 86.1A324.5R0
C #6-32 L6 NI86.00J44.C60
D#6-32*3/16 NI 86.5A5B6.012
E#6-32 5MM NI86.9A5G6.162
ScrewPart No.
Chapter 327
Removing the Side Panel
X1700 modelX270 model
X1700 modelX270 model
1.Perform the pre-disassembly procedure described on page 24.
2.Remove the two screws (A) located on the side panel.
Screw (Quantity)ColorTorquePart No.
#6-32 L5 BZN (2)Black5.5 to 6.5 kgf-cm86.00J07.B60
3.Slide the side panel toward the back of the chassis until the tabs on the cover disengage with the slots on
the chassis.
4.Lift the side panel away from the server and put it aside for reinstallation later.
28Chapter 3
Removing the Front Bezel
X270 modelX1700 model
X270 modelX1700 model
1.Remove the side panel. Refer to the previous section for instructions.
2.Release the front bezel retention tabs from the chassis interior.
3.Pull the bezel away from the chassis.
Chapter 329
Removing the Heat Sink Fan Assembly
X270 modelX1700 model
X270 modelX1700 model
WARNING:The heat sink becomes very hot when the system is on. NEVER touch the heat sink with any metal
or with your hands.
1.See “Removing the Side Panel” on page 28.
2.See “Removing the Front Bezel” on page 29.
3.Use a long-nosed screwdriver to loosen the four screws on the heat sink, in the order as shown below.
4.Lift the heat sink fan assembly away from the mainboard.
30Chapter 3
5.Lay down the heat sink fan assembly, in an upright position, on top of the optical drive, as shown below,
X270 modelX1700 model
then disconnect the fan cable from the mainboard.
6.Remove the heat sink fan assembly from the chassis then lay it down in an upright position—with the
thermal patch facing upward. Do not let the thermal patch on the heat sink fan assembly touch the work
surface.
7.Use an alcohol pad to wipe off the thermal grease from both the heat sink and the processor.
Chapter 331
Removing the Processor
IMPORTANT:Before removing a processor from the mainboard, make sure to create a backup file of all
important data.
WARNING:The processor becomes very hot when the system is on. Allow it to cool off first before handling.
1.See “Removing the Side Panel” on page 28.
2.See “Removing the Front Bezel” on page 29.
3.See “Removing the Heat Sink Fan Assembly” on page 30.
4.Release the load lever(1).
5.Pull the load lever to the fully open, upright position (2)and lift the load plate (3).
32Chapter 3
6.Pull out the processor from the socket.
IMPORTANT:If you are going to install a new processor, note the arrow on the corner to make sure the
processor is properly oriented over the socket.
Chapter 333
Removing the Optical Drive
This section includes instructions on how to remove the X1700 and X270 computers’ optical drive.
To remove the X1700 computer’s optical drive:
1.See “Removing the Side Panel” on page 28.
2.See “Removing the Front Bezel” on page 29.
3.See “Removing the Heat Sink Fan Assembly” on page 30.
4.See “Removing the Processor” on page 32.
5.Disconnect the data and power cables from the rear of the optical drive and the mainbo ard.
6.Remove the screw (B) from the optical drive.
Screw (Quantity)ColorTorquePart No.
M3xL5 (1)Black5.5 to 6.5 kgf-cm86.1A324.5R0
34Chapter 3
7.Pull the drive out of the drive bay.
To remove the X270 computer’s optical drive:
1.See “Removing the Side Panel” on page 28.
2.See “Removing the Front Bezel” on page 29.
3.See “Removing the Heat Sink Fan Assembly” on page 30.
4.See “Removing the Processor” on page 32.
5.Disconnect the data and power cables from the rear of the optical drive and the mainbo ard.
Chapter 335
6.Release the drive bay retention release lever (1) and pull the lever to the fully open position (2).
7.Pull the drive out of the drive bay.
36Chapter 3
Removing the Hard Disk Drive
X270 modelX1700 model
X270 modelX1700 model
1.See “Removing the Side Panel” on page 28.
2.See “Removing the Front Bezel” on page 29.
3.See “Removing the Heat Sink Fan Assembly” on page 30.
4.See “Removing the Processor” on page 32.
5.See “Removing the Optical Drive” on page 34.
6.Remove the HDD-ODD bracket.
a.Remove the screw (C) that secures the HDD bracket to the chassis.
Screw (Quantity)ColorTorquePart No.
#6-32 L6 BZN (1)Silver5.5 to 6.5 kgf-cm86.00J44.C60
b. Lift the bracket up and turn it over.
Chapter 337
7.Disconnect the data and power cables from the rear of the hard drive.
X270 modelX1700 model
8.Disconnect the other end of the data cable from the mainboard.
9.Place the bracket on a clean, static-free work surface.
38Chapter 3
10. Remove the HDD module.
X270 modelX1700 model
X270 modelX1700 model
a.Remove the four screws (D) that secure the HDD module to the HDD bracket.
Screw (Quantity)ColorTorquePart No.
#6-32*3/16 NI (4)Silver5.5 to 6.5 kgf-cm86.5A5B6.012
b. Slide the HDD out of the bracket.
Chapter 339
Removing the Power Supply
X270 modelX1700 model
1.See “Removing the Side Panel” on page 28.
2.See “Removing the Front Bezel” on page 29.
3.See “Removing the Heat Sink Fan Assembly” on page 30.
4.See “Removing the Processor” on page 32.
5.See “Removing the Optical Drive” on page 34.
6.See “Removing the Hard Disk Drive” on page 37.
7.Disconnect the 4-pin and 24-pin power supply cables from the mainboard.
8.Remove the screw (C) that secures the power supply to the chassis.
Screw (Quantity)ColorTorquePart No.
#6-32 L6 BZN (1)Silver5.7 to 6.3 kgf-cm86.00J44.C60
40Chapter 3
9.Remove the three screws (A) that secure the power supply to the rear panel.
X270 modelX1700 model
Screw (Quantity)ColorTorquePart No.
#6-32 L5 BZN (3)Black5.5 to 6.5 kgf-cm86.00J07.B60
10. Lift the power supply module out of the chassis.
Chapter 341
Removing the Memory Modules
X270 modelX1700 model
IMPORTANT:Before removing any DIMM from the memory board, make sure to create a backup file of all
important data.
1.See “Removing the Side Panel” on page 28.
2.See “Removing the Front Bezel” on page 29.
3.See “Removing the Heat Sink Fan Assembly” on page 30.
4.See “Removing the Processor” on page 32.
5.See “Removing the Optical Drive” on page 34.
6.See “Removing the Hard Disk Drive” on page 37.
7.Press the holding clips on both sides of the DIMM slot outward to release the DIMM (1).
8.Gently pull the DIMM upward to pull it away from the chassis (2).
42Chapter 3
Removing the VGA Card (X1700 model)
1.See “Removing the Side Panel” on page 28.
2.See “Removing the Front Bezel” on page 29.
3.See “Removing the Heat Sink Fan Assembly” on page 30.
4.See “Removing the Processor” on page 32.
5.See “Removing the Optical Drive” on page 34.
6.See “Removing the Hard Disk Drive” on page 37.
7.Remove the screw (E) that secures the card to the chassis.
Screw (Quantity)ColorTorquePart No.
#6-32 5MM NI (1)Silver5.5 to 6.5 kgf-cm86.9A5G6.162
8.Gently pull the card to remove it from the mainboard.
Chapter 343
Removing the TV Tuner Card (X1700 model)
1.See “Removing the Side Panel” on page 28.
2.See “Removing the Front Bezel” on page 29.
3.See “Removing the Heat Sink Fan Assembly” on page 30.
4.See “Removing the Processor” on page 32.
5.See “Removing the Optical Drive” on page 34.
6.See “Removing the Hard Disk Drive” on page 37.
7.Remove the screw (E) that secures the card to the chassis.
Screw (Quantity)ColorTorquePart No.
#6-32 5MM NI (1)Silver5.5 to 6.5 kgf-cm86.9A5G6.162
8.Gently pull the card to remove it from the mainboard.
44Chapter 3
Removing the Front I/O and Card Reader Boards
X270 modelX1700 model
1.See “Removing the Side Panel” on page 28.
2.See “Removing the Front Bezel” on page 29.
3.See “Removing the Heat Sink Fan Assembly” on page 30.
4.See “Removing the Processor” on page 32.
5.See “Removing the Optical Drive” on page 34.
6.See “Removing the Hard Disk Drive” on page 37.
7.See “Removing the Memory Modules” on page 42.
8.Disconnect one end of the USB, 1394, and audio cables from the I/O and card reader boards.
9.Open the cable retention clip.
Chapter 345
10. Disconnect the other end of the USB, 1394, and audio cables from the mainboard.
X270 modelX1700 model
11. Remove the front I/O and card reader board bracket.
a.Remove the two screws (D) that secure the bracket to the chassis.
Screw (Quantity)ColorTorquePart No.
#6-32*3/16 NI (2)Silver5.5 to 6.5 kgf-cm86.5A5B6.012
46Chapter 3
b. Push the bracket into the chassis then remove th e bracket.
X270 modelX1700 model
12. Remove the card reader board.
a.Remove the two screws (C) that secure the card reader board to the bracket.
Screw (Quantity)ColorTorquePart No.
#6-32 L6 BZN (2)Silver3.5 to 4.5 kgf-cm86.00J44.C60
b. Pull the card reader board out of the bracket.
Chapter 347
13. Remove the front I/O board.
a.Remove the two screws (C) that secure the I/O board to the bracket.
Screw (Quantity)ColorTorquePart No.
#6-32 L6 BZN (2)Silver3.5 to 4.5 kgf-cm86.00J44.C60
b. Pull the I/O board out of the bracket.
48Chapter 3
Removing the Mainboard
1.See “Removing the Side Panel” on page 28.
2.See “Removing the Front Bezel” on page 29.
3.See “Removing the Heat Sink Fan Assembly” on page 30.
4.See “Removing the Processor” on page 32.
5.See “Removing the Optical Drive” on page 34.
6.See “Removing the Hard Disk Drive” on page 37.
7.See “Removing the Memory Modules” on page 42.
8.See “Removing the VGA Card (X1700 model)” on page 43.
9.See “Removing the TV Tuner Card (X1700 model)” on page 44.
10. See “Removing the Front I/O and Card Reader Boards” on page 45.
11. Disconnect the LED cable from the mainboard.
12. Remove the screw (B) on the rear panel.
Screw (Quantity)ColorTorquePart No.
M3xL5 (1)Black5.5 to 6.5 kgf-cm86.1A324.5R0
Chapter 349
13. Remove the six screws (C) that secure the mainboard to the chassis.
X270 modelX1700 model
X270 modelX1700 model
Screw (Quantity)ColorTorquePart No.
#6-32 L5 BZN (6)Silver5.7 to 6.3 kgf-cm86.00J44.C60
14. Lift the board from the chassis.
50Chapter 3
Removing the Power Switch and LED Cables
1.See “Removing the Side Panel” on page 28.
2.See “Removing the Front Bezel” on page 29.
3.See “Removing the Heat Sink Fan Assembly” on page 30.
4.See “Removing the Processor” on page 32.
5.See “Removing the Optical Drive” on page 34.
6.See “Removing the Hard Disk Drive” on page 37.
7.See “Removing the Memory Modules” on page 42.
8.See “Removing the VGA Card (X1700 model)” on page 43.
9.See “Removing the TV Tuner Card (X1700 model)” on page 44.
10. See “Removing the Front I/O and Card Reader Boards” on page 45.
11. See “Removing the Mainboard” on page 49.
12. Remove the screw (C) that secures the LED bracket to the chassis.
Screw (Quantity)ColorTorquePart No.
#6-32 L6 BZN (1)Silver5.7 to 6.3 kgf-cm86.00J44.C60
Chapter 351
13. Pull the LED bracket up and lift up from the chassis.
14. Release the two locking tabs (1) and gently pull the power LED cable out (2).
52Chapter 3
15. Remove the power switch cable.
a.Release the two locking tabs (1), pull power switch cable bracket out of the LED bracket (2).
b. Grasp the power switch cable bracket and pull the power switch cable out of the bracket.
16. Release the two locking tabs (1) and gently pull the power LED cable out (2).
Chapter 353
Removing the LAN Activity and HDD LED Cables (X270 model)
1.See “Removing the Side Panel” on page 28.
2.See “Removing the Front Bezel” on page 29.
3.See “Removing the Heat Sink Fan Assembly” on page 30.
4.See “Removing the Processor” on page 32.
5.See “Removing the Optical Drive” on page 34.
6.See “Removing the Hard Disk Drive” on page 37.
7.See “Removing the Memory Modules” on page 42.
8.See “Removing the VGA Card (X1700 model)” on page 43.
9.See “Removing the TV Tuner Card (X1700 model)” on page 44.
10. See “Removing the Front I/O and Card Reader Boards” on page 45.
11. See “Removing the Mainboard” on page 49.
12. Release the two locking tabs (1) that secure the cable bracket to the chassis and pull out the bracket (2).
c.Release the locking tabs and gently pull the LAN activity and HDD LED cable from the bracket.
54Chapter 3
Chapter 4
System Troubleshooting
This chapter provides instructions on how to troubleshoot system hardware problems.
Hardware Diagnostic Procedure
IMPORTANT:The diagnostic tests described in this chapter are only intended to test Acer products. Non-Acer
products, prototype cards, or modified options can give false errors and invalid system
responses.
1.Obtain the failing symptoms in as much detail as possible.
2.Verify the symptoms by attempting to recreate the failure by running the diagnostic tests or repeating the
same operation.
3.Refer to “Power System Check” on page 56 and “Beep Codes” on page 57 to determine which corrective
action to perform.
Chapter 455
System Check Procedures
Power System Check
If the system will power on, skip this section. Refer to System External Inspection.
If the system will not power on, do the following:
Check if the power cable is properly connected to the system and AC source.
Check if the voltage selector switch is set to the correct voltage setting.
System External Inspection
1.Inspect the LED indicators on the front panel, which can indicate the malfunction. For the LED locations
and description of their behaviour, see “System LED Indicators” on page 6.
2.Make sure that air flow is not blocked.
3.Make sure nothing in the system is making contact that could short out power.
4.If the problem is not evident, continue with System Internal Inspection.
System Internal Inspection
1.Turn off the system and all the peripherals connected to it.
2.Unplug the power cord from the power outlets.
3.Unplug the power cord from the system.
4.Unplug all peripheral cables from the system.
5.Place the system unit on a flat, stable surface.
6.Remove the system covers. For instructions on removing system covers, refer to “System Disassembly”
on page 23.
7.Verify that components are properly seated.
8.Verify that all cable connectors inside the system are firmly and correctly attached to their appropriate
connectors.
9.Verify that all components are Acer-qualified and supported.
10. Replace the system covers.
11. Power on the system.
12. If the problem with the system is not evident, you can try viewing the POST messages and BIOS event
logs during the system startup.
56Chapter 4
Beep Codes
Beep codes are used by the BIOS to indicate a serious or fatal error to the end user. Beep codes are used
when an error occurs before the system video has been initialized. Beep codes will be generated by the
system board speaker, commonly referred to as the PC speaker.
AMIBIOS displays the checkpoints in the bottom right corner of the screen during POST. This display method
is limited, since it only displays checkpoints that occur after the video card has been activated.
Not all computers using AMIBIOS enable this feature. In most cases, a checkpoint card is the best tool for
viewing AMIBIOS checkpoints.
Beep SymptomCause and Description
One short beepSystem is ready.
System is OK.
Continuous one long beepMemory not installed or memory error.
One long beep and two short beeps
then repeat.
One long beep then two short beepBIOS damaged.
Two short beeps CMOS damaged.
VGA not installed or VGA error.
Graphics card error/not installed, graphics card memory error or
graphics card BIOS checksum error.
BIOS is damaged, BIOS POST jumps to Boot Block to execute the
default procedures.
CMOS checksum error or CMOS battery loss occurs.
Chapter 457
Online Support Information
This section describes online technical support services available to help you repair the desktop computer.
If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch
office. Acer Branch Offices and Regional Business Units may access our website at http://global.acer.com/
support/index. However some information sources will require a user ID and password. These can be obtained
directly from Acer CSD Taiwan.
Acer's Website offers you convenient and valuable support resources whenever you need them.
In the Support & Downloads tab you can download information materials for all of Acer notebook, desktop and
server models including:
Service guides for all models
User's manuals
Training materials
BIOS updates
Software utilities
Spare parts lists
Technical Announcement Bulletins (TABs)
For these purposes, we have included an Acrobat File to facilitate a hassle-free downloading of our technical
materials.
The following are also available in the Support & Downloads tab:
Detailed information on Acer's International Traveler's Warranty (ITW)
Returned material authorization procedures
An overview of all the support services we offer, accompanied by a list of telephone, fax, and email
contacts for all your technical queries.
We are always looking for ways to optimize and improve our services, so if you have any suggestions or
comments, please do not hesitate to communicate these to us.
58Chapter 4
Super I/O
(ITE8718)
FLOPPY
CONN
Hardware Monitor
FAN
(2)
8M FLASH ROM
DIMM 1, 2
LPC
LGA775
(VRM11)
FSB 800/1066/1333 MHZ
PCIE 16X
VGA
MCP73PV
CONN
PCIE16X SLOT
HDA
IDE CONN 1
SATA CONN 1, 2, 3, 4
ALC 888/888S
AUDIO CODEC
ATA133
SATA2.0
DDRII 800/667/533
VGA
PCI-E 1X
RTL8111B&8101E&8111C
PCI-E 1x Slot 1
RJ45
CONTOLLER
HDMI
SPI
PCIE 1X
PCI
PCI Slot 1,2
1394 VT6308P
1394 Conn.
VREG
1048 BGA
NFORCE
Rear USB CONN *4
USB 2.0
Header (USB port *6)
HDMI CONN
DVI CONN
MOUSE / KEYBOARD
PS/2
BLOCKDIAGRAM
System Block Diagram and Board Layout
System Block Diagram
Chapter 5
Chapter 559
Board Layout
Mainboard
60Chapter 5
NoCodeDescriptionNoCodeDescription
1PWR224-pin ATX power connector12AUDIO1Center speaker/subwoofer jack,
Audio in or side speaker jack,
Surround L/R speaker jack, and
Headphone/analog speakers
jack or front speakers jack,
Microphone port, and S/PDIF
port
2CLR_CMOS1Clear CMOS jumper13USBLAN1Top: Gigabit LAN port
Bottom: USB Port (2)
3F_USB2Front USB connector14USBx2
ESATA
4PANEL1LED cable connector15COM1
VGA1
5F_USB3Front USB conn ector16HDMIHDMI port
6SATA1 and 2SATA data cable connectors17PSKBM1Top: PS2 Mouse Port
7F_USB1Front USB connector18ATX12V14-pin ATX power connector
8PCIE16xPCI Express x16 slot19CPU1Processor socket
9139411394 connector20CPU_FANProcessor fan cable connector
10F_AUDIO1Front audio connector21DIMM1 and 2System memory slots
11PCIE1PCI Express x1 slot22GPIO33
GPIO32
Top: USB Port (2)
Bottom: eSATA Port
Top: Serial Port
Bottom: VGA Port
Bottom: PS2 Keyboard Port
General Purpose Input and
Output jumper
Chapter 561
System Jumpers
No.NameLocationDefaultSettings
1General Purpose Input/Output GPIO32Short
GPIO33Open
2Clear CMOSCLR_CMOS10-1
1-2
Normal (default)
Clear CMOS
62Chapter 5
FRU (Field Replaceable Unit) List
This chapter offers the FRU (Field Replaceable Unit) list in global configuration of the X1700 and X270
computer. Refer to this chapter whenever ordering the parts to repair or for RMA (Return Merchandise
Authorization).
NOTES:
When ordering FRU parts, check the most up-to-date information available on your regional web
or channel. For whatever reasons a part number is changed, it will NOT be noted on the printed
Service Guide. For Acer authorized service providers, your Acer office may have a different part
number code from those given in the FRU list of this printed Service Guide. You MUST use the
local FRU list provided by your regional Acer office to order FRU parts for service.
To scrap or to return the defective parts, follow the local government ordinance or regulations on
how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.
This document will be updated as more information about the FRU list becomes available.
Chapter 6
Chapter 663
Exploded Diagram
60.3V806.001
ASSY BKT ODD-HDD
1
ITEMPARTNO.PARTNAME
QTY
60.3V804.001
ASSY LCASE-ASM
1
86.00J07.B60 SCREW #6-32 L5 PANNI
2
86.1A324.5R0 ODD-HDD SCREW1
33.3V001.001 PCI COVER1
60.3V411.001
ASSY BKT-UCASE
1
34.3V002.001
PCI SHIELDING
1
34.3V001.001
REAR IO SHIELDING
1
47.3V002.001
RUBBER 80X10X5.52
33.3V002.001
FRONT IO BKT
1
34.3V005.001
acer LOGO
60.3V808.001
ASSY FRONT BEZEL
42.3V808.001
BEZEL COVER PROTECTFILM
42.3V811.001
BEZEL PROTECTFILM
42.3V814.001
DOOR ARM
42.3V806.001
FRONT BEZEL COVER
1
1
1
1
1
1
42.3V805.001
ODD DOOR
1
42.3V810.001
ODD DOOR PROTECTFILM
1
34.3V004.001
ODD DOOR SPRING
1
42.3V809.001
ODD KNOB PROTECTFILM
1
42.3V807.001
POWER BUTTOM PROTECTFILM
1
X1700
64Chapter 6
X270
ITEMPARTNO.PART NAME
QTY
60.3V404.001
ASSY LCASE-ASM
1
86.00J07.B60 SCREW #6-32 L5 PANNI
2
33.3V001.001 PCI COVER1
60.3V411.001
ASSY BKT-UCASE
1
34.3V002.001
PCI SHIELDING
1
34.3V001.001
REAR IO SHIELDING
1
47.3V002.001
RUBBER 80X10X5.52
33.3V002.001
FRONT IO BKT
1
42.3V402.001
POWER BUTTON
42.3V404.001
LENS
41.3V401.201
FRONT BEZEL
60.3V408.001
ASSY ODD-HDD-ASM
1
1
1
1
31.3V401.001
ACER LOGO
1
42.3V403.001
BELT
1
Chapter 665
X1700 FRU List (81.3V401.007G)
ComponentQTYPart NameDescription
Accessory
1RECEIVER PHILIPS VISTA MCE
TRANSCEIVER WITH 1 BLASTER
OVU412000
1RECEIVER SMK RECEIVER VISTA
MCE RECEIVER WITH ONE IR
BLASTER
1RECEIVER PHILIPS VISTA OVU71PHILIPS VISTA MCE RECEIVERRV.11000.007
1RECEIVER CHICONY 2.4G
DANGLE RECEIVER EXTERNAL
RECEIVER
1REMOTE CONTROLLER SMK
VISTA MCE ICONIZED RC WITH 2
BATTERIES FOR EMEA
1REMOTE CONTROLLER SMK
VISTA MCE ICONIZED RC WITH 2
BATTERIES FOR US
1REMOTE CONTROLLER RC SMK
VISTA MCE-TC EDITION WITH 2
BATTERIES
1REMOTE CONTROLLER RC SMK
VISTA MCE-SC EDITION WITH 2
BATTERIES
1REMOTE CONTROLLER PHILIPS
RC1534515 WITH 2 BATTERIES
FOR EMEA(VISTA MCE ICONIZED)
1REMOTE CONTROLLER PHILIPS
RC1534046 WITH 2 BATTERIES
FOR US (VISTA MCE ICONIZED)
1REMOTE CONTROLLER PHILIPS
RC1534052/01BG VISTA MCE-TC
EDITION WITH 2 BATTERIES
1REMOTE CONTROLLER PHILIPS
This section provides technical specifications for the X1700 and X270 system.
Processor
Intel Core 2 Quad
ItemSpecification
Model NumberQ6600Q6700Q8200Q9300Q9400Q9450Q9550Q9650
Core (nm)6565454545454545
L2 Cache Size (MB)88466121 212
Clock Speed (GHz)2.42.662.332.52.662.662.833.0
Front Side Bus (MHz) 10661066133313331333133313331333
Frequency (MHz)2400266723332 5002667266728333000
SocketLGA
775
Clock Multiplier9x10x7x7.5x8x8x8.5x9x
Voltage (V)1.1-
1.372
Thermal Design
Power (W)
95/10595959595959595
LGA
775
1.1-
1.372
LGA
775
0.85-
1.3625
LGA
775
0.85-
1.3625
LGA
775
0.85-
1.3625
LGA
775
0.85-
1.3625
LGA
775
0.85-
1.3625
LGA
775
0.85-
1.3625
Intel Core 2 Duo
ItemSpecification
Model NumberE4700E7200E8400
Core (nm)654545
L2 Cache Size (MB)236
Clock Speed (GHz)2.62.533
Front Side Bus (MHz) 80010661333
Frequency (MHz)260025333000
SocketLGA 775LGA 775LGA 775
Clock Multiplier13x9.5x9x
Voltage (V)1.162-1.3120.85-1.36250.85-1.3625
Thermal Design
Power (W)
656565
Appendix A87
Intel Pentium Dual-Core
ItemSpecification
Model NumberE2180E2200E2220E5200
Architecture (nm)65656545
L2 Cache Size (MB)1112
Clock Speed (GHz)2.02.22.42.5
Front Side Bus (MHz) 800800800800
Frequency (MHz)2000220024002500
SocketLGA 775LGA 775LGA 775LGA 775
Clock Multiplier10x11x12x12.5x
Voltage (V)1.162-1.3121.162-1.3120.85-1.5 1.162-1.312
Thermal Design
Power (W)
Intel Celeron Dual-Core
ItemSpecification
TypeIntel Celeron Dual-Core
Model NumberE1200
Architecture (nm)65
L2 Cache Size (KB)512
Clock Speed (GHz)1.6
Front Side Bus (MHz) 800
Frequency (MHz)1600
SocketLGA 775
Clock Multiplier8x
Voltage (V)1.162-1.312
Thermal Design
Power (W)
65656565
65
Intel Celeron
ItemSpecification
Model Number450
Architecture (nm)65
L2 Cache Size (KB)512
Clock Speed (GHz)2.2
Front Side Bus (MHz) 800
Frequency (MHz)n/a
SocketLGA 775
Clock Multiplier8x
Voltage (V)1.0-1.3375
Thermal Design