Acer AT310 F1 User Manual

AT310 F1 Series

User Guide

© 2010. All Rights Reserved.

Acer AT310 F1 Series

User Guide

Acer AT310 F1

Model Number:

Serial Number:

Purchase Date:

Place of Purchase:

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Information for your safety and comfort

Safety instructions

Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product.

Turning the product off before cleaning

Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

CAUTION for power cord

Observe the following guidelines when connecting and disconnecting power to the power supply unit:

•Install the power supply unit before connecting the power cord to the AC power outlet.

•Unplug the power cord before removing the power supply unit from the computer.

•If the system has multiple sources of power, disconnect power from the system by unplugging all power cords from the power supplies.

CAUTION for accessibility

Be sure that the power outlet you plug the power cord into is easily accessible and located as close to the equipment operator as possible. When you need to disconnect power to the equipment, be sure to unplug the power cord from the electrical outlet.

Warnings

•Place this product in the upright position and not on its side.

•Do not use this product near water.

•Do not place this product on an unstable cart, stand or table. If the product falls, it could be seriously damaged.

•Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided.

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•Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock. Never spill liquid of any kind onto or into the product.

•To avoid damage of internal components and to prevent battery leakage, do not place the product on a vibrating surface.

•Never use it under sporting, exercising, or any vibrating environment which will probably cause unexpected short current or damage rotor devices, HDD, Optical drive, and even exposure risk from lithium battery pack.

Using electrical power

•This product should be operated from the type of power indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.

•Do not allow anything to rest on the power cord. Do not locate this product where people will walk on the cord.

•If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating.

•Do not overload a power outlet, strip or receptacle by plugging in too many devices. The overall system load must not exceed 80% of the branch circuit rating. If power strips are used, the load should not exceed 80% of the power strip's input rating.

•This product's power supply is equipped with a three-wire grounded plug. The plug only fits in a grounded power outlet. Make sure the power outlet is properly grounded before inserting the power supply plug. Do not insert the plug into a non-grounded power outlet. Contact your electrician for details.

Warning! The grounding pin is a safety feature. Using a power outlet that is not properly grounded may result in electric shock and/or injury.

Note: The grounding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product.

•Use the product only with the supplied power supply cord set. If you need to replace the power cord set, make sure that the new power cord meets the following requirements: detachable type, UL listed/CSA certified, VDE approved or its equivalent, 4.6 meters (15 feet) maximum length.

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Product servicing

Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel.

Unplug this product from the wall outlet and refer servicing to qualified service personnel when:

•The power cord or plug is damaged, cut or frayed.

•Liquid was spilled into the product.

•The product was exposed to rain or water.

•The product has been dropped or the case has been damaged.

•The product exhibits a distinct change in performance, indicating a need for service.

•The product does not operate normally after following the operating instructions.

Note: Adjust only those controls that are covered by the operating instructions, since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition.

CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.

vi

Additional safety information

Your device and its enhancements may contain small parts. Keep them out of the reach of small children.

Disposal instructions

Do not throw this electronic device into the trash when discarding. To minimize pollution and ensure utmost protection of the global environment, please recycle. For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit www.acer-group.com/public/Sustainability/sustainability01.htm.

Mercury advisory

For projectors or electronic products containing an LCD/CRT monitor or display: Lamp(s) inside this product contain mercury and

must be recycled or disposed of according to local, state or federal laws. For more information, contact the Electronic Industries Alliance at www.eiae.org. For lamp-specific disposal information, check www.lamprecycle.org.

Tips and information for comfortable use

Computer users may complain of eyestrain and headaches after prolonged use. Users are also at risk of physical injury after long hours of working in front of a computer. Long work periods, bad posture, poor work habits, stress, inadequate working conditions, personal health and other factors greatly increase the risk of physical injury.

Incorrect computer usage may lead to carpal tunnel syndrome, tendonitis, tenosynovitis or other musculoskeletal disorders. The following symptoms may appear in the hands, wrists, arms, shoulders, neck or back:

•numbness, or a burning or tingling sensation

•aching, soreness or tenderness

•pain, swelling or throbbing

•stiffness or tightness

•coldness or weakness

If you have these symptoms, or any other recurring or persistent discomfort and/or pain related to computer use, consult a physician immediately and inform your company's health and safety department.

The following section provides tips for more comfortable computer use.

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Finding your comfort zone

Find your comfort zone by adjusting the viewing angle of the monitor, using a footrest, or raising your sitting height to achieve maximum comfort. Observe the following tips:

•Refrain from staying too long in one fixed posture.

•Avoid slouching forward and/or leaning backward.

•Stand up and walk around regularly to remove the strain on your leg muscles.

•Take short rests to relax your neck and shoulders.

•Avoid tensing your muscles or shrugging your shoulders.

•Install the external display, keyboard and mouse properly and within comfortable reach.

•If you view your monitor more than your documents, place the display at the center of your desk to minimize neck strain.

Taking care of your vision

Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room lighting, poorly focused screens, very small typefaces and low-contrast displays could stress your eyes. The following sections provide suggestions on how to reduce eyestrain.

Eyes

•Rest your eyes frequently.

•Give your eyes regular breaks by looking away from the monitor and focusing on a distant point.

•Blink frequently to keep your eyes from drying out.

Display

•Keep your display clean.

•Keep your head at a higher level than the top edge of the display so your eyes point downward when looking at the middle of the display.

•Adjust the display brightness and/or contrast to a comfortable level for enhanced text readability and graphics clarity.

•Eliminate glare and reflections by:

•Placing your display in such a way that the side faces the window or any light source.

•Minimizing room light by using drapes, shades or blinds.

•Using a task light.

•Changing the display's viewing angle.

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•Using a glare-reduction filter.

•Using a display visor, such as a piece of cardboard extended from the display's top front edge.

•Avoid adjusting your display to an awkward viewing angle.

•Avoid looking at bright light sources, such as open windows, for extended periods of time.

Developing good work habits

Develop the following work habits to make your computer use more relaxing and productive:

•Take short breaks regularly and often.

•Perform some stretching exercises.

•Breathe fresh air as often as possible.

•Exercise regularly and maintain a healthy body.

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Regulations and safety notices

FCC notice

This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the device and receiver.

•Connect the device into an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio/television technician for help.

Notice: Shielded cables

All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations. In compliance with FCC regulations, use shielded cables to connect to other computing devices. A duallink cable is recommended for DVI output.

Notice: Peripheral devices

Only peripherals (input/output devices, terminals, printers, etc.) certified to comply with the Class B limits may be attached to this equipment. Operation with non-certified peripherals is likely to result in interference to radio and TV reception.

Caution

Changes or modifications not expressly approved by the manufacturer could void the user's authority, which is granted by the Federal Communications Commission, to operate this computer.

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Operation conditions

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Notice: Canadian users

This Class B digital apparatus complies with Canadian ICES-003.

Remarque à l'intention des utilisateurs canadiens

Cet appareil numérique de la classe B est conforme a la norme NMB-003 du Canada.

Compliant with Russian regulatory certification

Notice for Australia

For safety reasons, only connect headsets with a

telecommunications compliance label. This includes customer equipment previously labelled permitted or certified.

Notice for New Zealand

1The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services.

2This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances.

3Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PC) associated with this device. The associated equipment shall be set to operate within the following limits for compliance with Telecom's Specifications:

a There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation, and

b The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next call attempt.

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4Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PC) associated with this device. In order to operate within the limits for compliance with Telecom's specifications, the associated equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not less than 5 seconds between the end of one call attempt and the beginning of another.

5This equipment shall not be set up to make automatic calls to Telecom's 111 Emergency Service.

6This device is equipped with pulse dialing while the Telecom standard is DTMF tone dialing. There is no guarantee that Telecom lines will always continue to support pulse dialing.

7Use of pulse dialing, when this equipment is connected to the same line as other equipment, may give rise to bell tinkle or noise and may also cause a false answer condition. Should such problems occur, the user should NOT contact the telecom Fault Service.

8This equipment may not provide for the effective hand-over of a call to another device connected to the same line.

9Under power failure conditions this appliance may not operate. Please ensure that a separate telephone, not dependent on local power, is available for emergency use.

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Laser compliance statement

The optical drive used with this computer is a laser product.

The optical drive's classification label (shown below) is located on the drive.

CLASS 1 LASER PRODUCT

CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO BEAM.

Appareil à laser de classe 1

Attention : Radiation laser visible et invisible en cas d’ouverture. Éviter toute exposition aux rayons.

Laserprodukt der Klasse 1

Achtung: Beim Öffnen werden unsichtbare Laserstrahlen freigelegt. Setzen Sie sich diesen Strahlen nicht aus.

Prodotto laser di classe 1

Attenzione: Radiazioni laser invisibili in caso d’apertura. Evitare l’esposizione ai raggi.

Producto láser de Clase 1

Precaución: Cuando está abierta, hay radiación láser. Evite una exposición al haz de luz.

Produto Laser de Classe 1

Precaução: Radiação laser invisível quando aberto. Evite exposição ao feixe.

Laserproduct klasse 1

Voorzichtig: Onzichtbare laserstraling indien geopend. Voorkom blootstelling aan straal.

Digital audio output statement

The optical connector contains no laser or light emitting diode (LED) more than Class I.

Radio device regulatory notice

Note: Below regulatory information is for models with wireless LAN and/or Bluetooth only.

General

This product complies with the radio frequency and safety standards of any country or region in which it has been approved for wireless use. Depending on configurations, this product may or may not contain wireless radio devices (such as wireless LAN and/or Bluetooth modules).

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Declaration of Conformity for EU countries

Hereby, Acer, declares that this system is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

List of applicable countries

This device must be used in strict accordance with the regulations and constraints in the country of use. For further information, please contact local office in the country of use. Please see http://ec.europa.eu/enterprise/rtte/ implem.htm for the latest country list.

ENEGY STAR

ENERGY STAR qualified products save you money by reducing energy cost and protecting the environment without sacrificing features or performance. Acer is proud to offer our customers products with the ENERGY STAR mark.

What is ENERGY STAR?

Products that are ENERGY STAR qualified use less energy and prevent greenhouse gas emissions by meeting strict energy efficient guidelines set by the U.S. Environmental Protection Agency. Acer is committed to offer products and services worldwide that help customers save money, conserve energy and improve the quality of our environment. The more energy we can save through higher energy efficiency, the more we reduce greenhouse gases and the risks of climate change. For more information, go to www.energystar.gov or www.energystar.gov/powermanagement.

Note: The statement above is applicable only to Acer system with an ENERGY STAR sticker.

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Information for your safety and comfort	iii
Regulations and safety notices	ix

1 System tour	1
System notes	2
External and internal structure	3
Front panel	3
Rear panel	7
Internal components	9
System boards	10
Mainboard	10
Backplane board and jumper settings	14

2 System setup	17
Setting up the system	18
Pre-installation requirements	18
Connecting peripherals	19
Front connections	19
Rear connections	20
Turning on the system	21
Power-on problems	23
Configuring the system OS	24
Turning off the system	25

3 System upgrades	27
Installation precautions	28
ESD precautions	28
Pre-installation instructions	28
Post-installation instructions	29
Configuring the hard disk drive	30
Accessing the drive bays	30
Guidelines for configuring hard disk drives	30
Determining the drive status	31
Installing and removing a hard disk drive	32
Installing an additional hard disk drive with carrier	34
Opening the server	36
Removing and installing the side panel	36
Configuring a 5.25" storage device	38
Replacing the processor and heatsink fan assembly	41
Removing and installing the heatsink fan assembly	41
Upgrading the processor	44

Contents

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Upgrading the system memory	48
Installing an expansion card	53
4 System BIOS	57
BIOS overview	58
Entering BIOS Setup	59
BIOS setup primary menus	59
BIOS setup navigation keys	60
Main menu	61
Advanced menu	63
Processor Configuration	64
Memory Configuration	68
ATA Controller Configuration	69
Serial Port Configuration	72
PCI Configuration	73
Advanced Chipset Configuration	74
System Acoustic & Performance Configuration	76
Power menu	78
Security menu	80
Setting a system password	82
Changing a system password	82
Removing a system password	82
Server Management menu	83
System Information	84
Console Redirection	85
Event Log Configuration	86
Boot menu	88
Exit menu	89
5 System troubleshooting	91
Resetting the system	92
Initial system startup problems	93
Initial troubleshooting checklist	94
Hardware diagnostic testing	95
Checking the boot-up status	95
Verifying the condition of the storage devices	96
Confirming loading of the operating system	96
Specific problems and corrective actions	97

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Appendix A Server management tools	101
Server management overview	102
RAID configuration utilities	103
MEGARAID SAS 8204ELP configuration	103
Onboard SATA RAID creation	105

Appendix B Rack mount configuration	107
Rack installation information	108
System rack installation	110
Vertical mounting hole pattern	111
Installing the system into the rack	112

Appendix C Acer Smart Console	119
Using Acer Smart Console	120
Software Installation	121
Prerequisites on remote management PC	121
Installing the Java Tool	121
Installing the UPnP tool	122
Using the UPnP tool to search for a server	123
Configuring the BMC NIC settings	125
Accessing Acer Smart Console	127
Acer Smart Console user interface	129
System status indicator	129
System Information	130
Server Health	132
Configuration	135
Remote Control	147
Maintenance	149
KVM Remote Console Utility	151
Menu bar	152
Index	155

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1 System tour

2	1 System tour

System notes

AT310 F1 server is a single-processor tower server designed to meet the needs of various network environments. The server board is based on Intel® 2-chip architecture and supports the Intel Core i3, Intel Xeon 3400 series or Pentium processors. The server system features six DDR31333 DIMM slots that support both Unbufferred ECC and Registered DIMMs, four PCI-E slots and one 32-bit/33 MHz PCI slot, onboard SATA SW RAID with RAID 0, 1, 5 or 10 support, onboard Baseboard Management Controller (BMC), iKVM feature, and an integrated VGA with 32 MB memory. The server accepts up to three optical devices and four hot-pluggable SATA/SAS hard disk drives, configurable for RAID 0, 1, 5 or 10.

The server’s tool-less chassis design allows for easy hardware access and set up in both tower and rack-mount configurations.

3

External and internal structure

Front panel
No.	Icon	Component	Description
1		Optical drive	Disk drive for reading CD, VCD, and
			DVD contents.
2		5.25" drive bays	Allow installation of additional
			storage devices.
3		Bezel door	Unlock and open the bezel door to
			power on the server and access the
			server’s hard drives and USB ports.
4		Security keylock	Secures the bezel door to protect the
			server unit from unauthorized access.
5		3.5-inch hard disk	Supports four 3.5-inch hot-plug SATA/
		drive (HDD) bay	SAS hard disk drives.

4			1 System tour
No.	Icon	Component	Description
6		Power button	Press to turn the server on/off, or to
			put it in standby mode.
7		Power state	Indicates the power status. (green)
		indicator
8		System ID	Indicates the system ID button on the
		indicator	rear panel is pressed or activated
			through IPMI. (blue)
9		HDD activity	Indicates the status of a system hard
		indicator	disk drive. (green)
10		System status/fault	Indicates the status of the systems
		indicator	operations. (green/amber)
11		LAN port 1 activity	Indicates the system network 1
		indicator	connection status. (green)
12		LAN port 2 activity	Indicates the system network 2
		indicator	connection status. (green)
13		USB 2.0 ports	Connect to USB devices.

5

Front panel LED indicator status

	LED indicator	LED	LED	Status
		color	state
	Power state	Green	On	S0: Power On
	indicator
		Green	Blink (1 Hz with at	S1: Sleep
			50% duty cycle)
		N/A	Off	S4
		N/A	Off	S5
	HDD activity	Green	Blink	HDD access
	indicator
		N/A	Off	No access and
				No HDD fault
	System	Green	On	System ready/No alarm
	status/fault
	indicator	Green	Blink (1 Hz with at	System ready but some
			50% duty cycle)	CPU functions and DIMM
				may be degraded or
				damaged
		Amber	On	Critical alarm (critical
				power modules, voltage
				power supply, critical
				temperature and voltage
				… etc. failure)
		Amber	Blink (1 Hz with at	Non-critical Alarm (non-
			50% duty cycle)	critical temperature and
				voltage)
		N/A	Off	System not ready (POST
				error/NMI event/CPU or
				terminator missing, … etc.)
	LAN activity	Green	On	LAN link/No access
	indicators
		Green	Blink	LAN access
	LAN1
		N/A	Off	Disconnect/Idle
	LAN2

6	1 System tour

	LED indicator	LED	LED	Status
		color	state
	System ID	N/A	Off	Normal
	indicator
		Blue	On	System ID button pressed

7

Rear panel
No.	Icon	Component	Description
1		Power supply	Connect the system power cord here.
		module cord
		socket
2		Main power	Provides the system’s main power
		supply module	supply.

3	PS/2 mouse	Connects to a PS/2 mouse.
	port
4	PS/2 keyboard	Connects to a PS/2 keyboard.
	port
5	Monitor port	Connects to monitors.
6	Serial port	Connects to serial devices.

8			1 System tour
No.	Icon	Component	Description
7		Gigabit LAN	Connects to an internet or intranet
		port	network.
8		USB 2.0 ports	Connect to USB devices.
9		Server	Reserved for remote management of
		management	server.
		port (10/100)
10		System ID	Press to mark the server unit within a
		button	server group (when rack mounted) for
			purpose of identification during
			servicing or maintenance procedures.
			(blue)
11		PCI slot covers	Protect the vacant expansion slots.
12		System fan	Regulates the system airflow.

LAN port LED indicator status

	LED indicator	LED color	LED state	Status
	RJ-45 LED	N/A	Off	No connection or
	(left)			10 Mbps
		Green	On	100 Mbps
		Amber	On	1000 Mbps
	RJ-45 LED	Yellow	On	Active connection
	(right)
		Yellow	Blinking	Transmit/Receive activity

9

Internal components

No. Component

1Power supply

2DIMM modules

3Sliders for the 5.25" devices

4HDD carriers

5Mainboard

6PCI slot lock

7Heatsink fan assembly

8System fan

10	1 System tour

System boards

Mainboard

No.

Code

Description

1	MS	PS/2 mouse port (top)
	KB	PS/2 keyboard port (bottom)

11

No.	Code	Description
2	COM1	Serial port (top)
	VGA	VGA port (bottom)
3	GLAN1	LAN1 port (top)
		USB ports (bottom)
4	GLAN2	LAN2 port (top)
		USB ports (bottom)
5	BMC_LAN	Server management port
6	SW1	System ID button
7	ATX CPU	8-pin ATX power connector
8	ATX	24-pin ATX power connector
9	PWR_DET	Power supply PSMI connector
10	DIMM 2A,	DDR3 DIMM slots
	DIMM 2B,
	DIMM 2C,
	DIMM 1A,
	DIMM 1B,
	DIMM 1C
11	U1	Processor socket
12	BAT	Battery
13	FAN3	System fan 3 cable connector
14	IPMB	IPMB header (for an IPMI card)
15		Select jumpers
16	NMI_BTN	NMI button
17	BPB_SMBUS	Backplane board system management bus
		(SMBUS) connector
18	U2	Intel 3420 PCH chipset
19	SATA0-3	Mini-SAS port (supports 4 ports, SATA only)

12		1 System tour
No.	Code	Description
20	SATA4	SATA 4 port
21	SATA5	SATA 5 port
22	CASE_OPEN	Chassis intrusion header
23	CLR_CMOS1	Clear CMOS jumper
24	USB1	Front USB1 cable connector
25	USB2	Internal USB connector
26	F_PANEL	Front panel connector
27	COM2	Connects to serial port
28	PCI5	PCI slot (32-bit/33 MHz, 3.3 V)
29	PCI4	PCI-E x8 slot (x4 signal)
30	PCI3	PCI-E x16 slot (x8 signal)
31	PCI2	PCI-E x4 slot (x1 signal)
32	U28	BMC controller
33	PCI1	PCI-E x8 slot (x8 signal)
34	FAN2	System fan 2 cable connector
		Connects to the rear system fan
35	FAN4	System fan 4 cable connector