AASTRA 9133i INSTALLATION GUIDE

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9133i IP PHONE
INSTALLATION
Release # 1.0
GUIDE
DRAFT
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Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a per­sonal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agree­ment. These programs are confidential and proprietary, and are protected as such by copyright law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdiction of the Customer. In addition, these confidential and proprietary programs are works conforming to the require­ments of Section 401 of title 17 of the United States Code. Customer shall not dis­close to any third party such confidential and proprietary programs and information and shall not export licensed Software to any country except in accor­dance with United States Export laws and restrictions.
Customer agrees to not reverse engineer, decompile, disassemble or display Soft­ware furnished in object code form. Customer shall not modify, copy, reproduce, distribute, transcribe, translate or reduce to electronic medium or machine read­able form or language, derive source code without the express written consent of the Seller and its Suppliers, or disseminate or otherwise disclose the Software to third parties. All Software furnished hereunder (whether or not part of firmware), including all copies thereof, are and shall remain the property of Seller and its Suppliers and are subject to the terms and conditions of this agreement. All rights reserved.
Customer's use of this software shall be deemed to reflect Customer's agreement to abide by the terms and conditions contained herein. Removal or modification of trademarks, copyright notices, logos, etc., or the use of Software on any Equip­ment other than that for which it is intended, or any other material breach of this Agreement, shall automatically terminate this license. If this Agreement is termi­nated for breach, Customer shall immediately discontinue use and destroy or return to Seller all licensed software and other confidential or proprietary informa­tion of Seller. In no event shall Seller or its suppliers or licensors be liable for any damages whatsoever (including without limitation, damages for loss of business profits, business interruption, loss of business information, other pecuniary loss, or consequential damages) arising out of the use of or inability to use the soft­ware, even if Seller has been advised of the possibility of such damages.
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Table of Contents
Introduction ..................................................................................................1
Phone Features ..........................................................................................1
Requirements .............................................................................................1
About This Guide ........................................................................................1
Phone Parts ................................................................................................2
Key Description ...........................................................................................3
Key Description ...........................................................................................4
Installation and Setup .................................................................................5
Direct Network Connection .........................................................................5
Connecting to the Network and to Power ...................................................5
Power Adapter ............................................................................................5
Connecting a Handset or Headset ..............................................................5
Headset (Optional) ......................................................................................6
Desk or Wall Installation ..............................................................................6
Install on the Desk ......................................................................................6
Install on the Wall ........................................................................................6
Inserting Number Card ...............................................................................7
Insert the Memory key card on your telephone ..........................................7
Customizing your phone .............................................................................8
Setting your Options ...................................................................................8
Other Phone Features ...............................................................................10
Adjusting the Volume ................................................................................10
Status Lights .............................................................................................10
Speaker Light ............................................................................................10
Telephone Light ........................................................................................10
Timer .........................................................................................................10
Programmable keys ..................................................................................10
Using a Headset with your Telephone .......................................................10
Making and Receiving Calls
using a Headset .....................................................................................10
Troubleshooting .........................................................................................11
Limited Warranty .......................................................................................12
Table of Contents
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Introduction
Congratulations on your purchase of the Model 9133i IP Phone! The 9133i communicates over an IP Network, allowing you to receive and place calls in the same manner as a regular business telephone. This release of the 9133i is capable of supporting the SIP protocol.
Phone Features
• Three line adjustable backlit display screen
• 3 line/call appearance buttons with corresponding lights
• 7 programmable keys with lights - can be programmed as speed dials/ memory keys, or additional Line/Call appearances
• Speakerphone for handsfree
Introduction
• Built-in-two-port, 10/100 Ethernet switch which lets you share a connec­tion with your computer
• Inline power support, which eliminates power adapters.
Requirements
• SIP based IP PBX system or network installed and running with a num­ber created for the 9133i phone.
• Access to a Trivial File Transfer Protocol (TFTP) server.
• 802.3 Ethernet/Fast Ethernet LAN.
• Category 5/5e straight through cabling.
• Power over Ethernet (PoE) power supply (optional accessory - necessary only if no inline power is provided on the network).
About This Guide
This manual describes how to physically set up your new 9133i. Not all features listed are available by default and some may depend on your phone system or service provider. Contact your system administrator if you have any questions on what features and services are available to you on your system. This guide complements the and the
Aastra Model 9133i Administrator Guide
administrators, system administrators, developers and partners who need information on installing this product on an IP network.
Aastra Model 9133i User Guide
telephone features for an end user. These guides along with release notes, system updates, etc. can be
downloaded from our website at www
Aastra Model 9133i User Guide
Aastra Model 9133i Administrator Guide
.
– is designed for network
– explains the most commonly used IP
.aastra.com/EnterpriseIP
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Model 9133i Installation Guide
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Phone Parts
When you unpack your phone, you should ensure that you have all of the following items. If any part is missing, contact the supplier of your phone.
Number card
and plastic lens
Introduction
Handset
Telephone
Telephone stand
Power adaptor
Optional Accessories (Not Included
Additional Ethernet Cable
(category 5/5e straight
through cable)
PoE (Power over
Ethernet) Inline Power
Supply
Handset cord
Memory key card
and plastic lens
Ethernet Cable
A PoE (Power over Ethernet) inline power adapter supplies 48v power to the 9133i through the Ethernet Cable on pins 1 & 2 and 3 & 6. Do not use this power supply to power other devices.
Voltage:
Safety and emissions:
110/120 V AC in; 48 V DC out
Canada: ICES-003 Class A; Japan: VCCI Class A;
U.S.: FCC Class A, CSA, C-Tick, NOM
Model 9133i Installation Guide
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Key Description
Set Indicator Light Options Key Backlit Display Navigational Keys Handset
Key Description
Options
Directory
Conf
Xfer
L3
L2
L1
Save
Delete
Volume Bar Dial Pad Line/Call Appearence Keys and Lights 14 Memory Keys
3
Mute
Model 9133i Installation Guide
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Key Description
Keys Key Description
O
N
n l
k
m f
g h
P
R
S
I
J
K
L
o
e Pressing e activates Handsfree so you can make and receive calls
Places an active call on hold. To retrieve a held call, press the call appearance button beside the light that is flashing.
Pressing N ends an active call. N also exits an open list, such as
I
, without saving changes. Access a list of the last 200 calls received. Pressing l
your
9133i User Guide
Pressing k your
9133i User Guide
Redials up to ten previously dialed numbers. Pressing one of the line or call appearance buttons connects you to a
line or call. * See your
Activates the speaker and microphone so you can listen and talk with­out using the handset; also mutes the microphone so that your caller cannot hear you (the light indicator will flash when the microphone is muted).
Adjusts the volume for the handset, headset, ringer and handsfree speaker. See
Pressing W
begins a conference call with the active call. * See
for further information.
transfers the active call to another number. * See
for further information.
9133i User Guide
“Adjusting the Volume” on page 11
and V
lets you move between screens. These but-
for further information.
for more information.
tons also let you scroll through menu selections, such as the Options List. Pressing T
and U
in the options list will also cancel or show the current option. When you are editing entries on the display, T
The Ibutton lets you access options to customize your phone. Your System Administrator may have already customized some of your settings. Check with your System Administrator before changing any System Administrator only sections.
Stores up to 200 names and phone numbers (stored in alphabetical order). Use to store numbers and names in Directory, in memory keys and to
save Option feature settings. Removes individual entries in the Directory, or Callers List. Erases
memory key information. Places a current call on hold and answer an incoming call. Pressing
moves the cursor left and U
moves the cursor right.
o again will alow you to switch between two active calls.
without lifting the handset. When the audio mode option is activated, this key is used to switch between a headset and the Handsfree speaker­phone. See “Customizing your phone” on page 9 for more information.
Pressing one of the line or call appearance buttons connects you to a
M
line or call. * See your 9133i User Guide for further information.
Key Description
*Availability of feature dependant on your phone system or service provider
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Installation and Setup
The 9133i can be setup to share a network connection with another network device. Power can be provided by an 802.3af compliant network power source or with a PoE inline power supply (optional accessory). It can also be installed on a desk or mounted on the wall. If your System Administrator has already setup your phone, please refer to the (if provided) for call handling information or talk to your System Administrator.
Direct or Shared Network Connection
The phone can be set up as a direct network connection to the Ethernet wall jack or as a shared network connection as a pass-through if connecting the phone to a computer or another network device.
Direct Network Connection
Ethernet Cable
To Network
Network Jack (if Inline power provided)
Located at the back of the phone are two fully switched 10/100 Mbps Ethernet cable ports. The port marked with l is used to connect the phone to the network, as well as provide power to your phone. See the
Installation and Setup
section “Connecting to the
Separate Network Jack
Other Network Devices
Network and to Power” on page 6 for more information.
Shared Network Connection
To Other
Network Device
To connect a network device (such as a computer) to the
To Network
phone, connect an Ethernet Cable into the network port on the back of the phone marked with ;. Plug the other end of the Ethernet Cable into the network jack on the network device you are sharing the network
Other Network Devices
Network Jack (if Inline power provided)
connection with.
Ethernet Cable
Note: The ; jack on the 9133i does not supply inline power onto other network devices.
All Ethernet cables used must be category 5/5e straight-through cables, such as the cable provided with your phone
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Model 9133i Installation Guide
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Connecting to the Network and to Power
Inline Power Provided
If your network provides 802.3af compliant in-line power, the phone is powered through the network.
1. On the back of your phone, connect the Ethernet Cable (provided with your phone) into the network port marked with l.
2. Plug the other end of the Ethernet Cable directly into the network jack on the wall.
Ethernet Cable
To Network
Network Jack (if Inline power provided)
Inline Power Not Provided
If your network does not provide 802.3af compliant in-line power, you have to install the PoE inline power supply (optional accessory).
1. On the back of your phone, connect the Ethernet Cable (provided with your phone) into the network port marked with l.
2. On the PoE power supply, plug the other end of the Ethernet Cable into the network jack marked as indicated below.
3. On the PoE power supply, connect an additional Ethernet Cable (provided with the power supply) into the network port as indicated below.
4. Plug the other end of the Ethernet Cable into the network jack on the wall.
5. Plug the PoE power supply into a power outlet.
Ethernet Cable
To Phone
To POE
Power Supply
POE
Power Supply
(if Inline power is
not provided)
To Network
Network Jack
Jack
Installation and Setup
Note: You should connect the power supply to a surge protector or power bar. All
Ethernet cables used must be category 5/5e straight-through cables, such as the cable provided with your phone.
Connecting a Handset or Headset
Handset
Turn the phone over and locate the handset jack marked j. Insert one end of handset cord into the jack until it clicks into place. Then route the handset cord through the upper groove as shown in the next illustration. Attach the handset to the other end of the handset cord.
Model 9133i Installation Guide
To Handset
To Headset
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Headset (Optional)
Turn the phone over and locate the headset jack marked f. Insert the headset cord into the jack until it clicks into place. Then route the headset cord through the lower groove as shown in the previous illustration.
Desk or Wall Installation
Install on the Desk
Route the cables through the opening in the stand. Attach the stand by inserting the tabs on the stand (marked with o) into the slots on the bottom of the phone. For a higher viewing angle, use the slots marked n.
For a lower viewing angle, use the slots marked m. Then push the stand towards the phone until it snaps into place. Press the cords into the grooves provided on the bottom of the stand. This will allow the stand to sit flat on a desk surface.
Installation and Setup
Install on the Wall
Connect the Ethernet cable to the wall network jack (A). Coil the cable into the space provided on the back of the phone (B). Then align the phone so the hooks on the wall plate (C) align with the wall-mount slots on the back of the phone, as shown here. Push the phone onto the pegs, and then slide it down until it is secure (D).
Note: You may wish to purchase a short
Ethernet cable from a local supplier for a wall installation. Also, if 802.3af compliant in-line power is not pro­vided on your network and you are installing the 9133i on a wall using a PoE in-line power supply, you may also wish to use an equivalent flat Ethernet cable rather than the one provided.
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Model 9133i Installation Guide
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Inserting Number Card
Write your phone number on the number card, and place it into the card slot on the phone, located under the mouthpiece in the handset cradle. Gently bend the clear plastic lens into the slot, over the number card.
Insert the Memory key card on your telephone
This card contains the feature names for the dedicated keys and label identifi­cation spaces for the two programmable memory keys.
Place the card into the memory key card slot on the telephone. Gently bend the clear plastic lens and place it on top of the memory key card
in the slot.
Installation and Setup
Model 9133i Installation Guide
Call Fwd
Clinic
Options
Directory
Save
Delete
Shift
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Customizing your phone
There is a list of configuration options, accessed by pressing the Ibutton.
Setting your Options
1. Press the I button on the phone to enter the options list.
2. To go to an Option, use the V and W to scroll through the list or press the number corresponding to the Option.
3. To select an Option, press the 4 button beside the Option you want.
4. Use the W to save the change and exit the current option.
5. Press the V any time to exit without saving the changes.
The following options are configurable on the 9133i IP Phone:
or N or button at
Customizing your phone
1. Language
Select a language for the display prompts.
Note: Supported languages may vary.
2. Time and Date
Use these options to set the local time on the phone. Depending upon the configuration, time set here may be overwritten by the time on your phone system. If you are having problems with this, contact your System Administrator.
A) Timeserver
Talk to your System Administrator before making changes to this option.
If the Timeserver option is enabled, the display shows the IP address where the phone is getting time and date information from on the Network. Whenever the 9133i IP
Phone starts up, it automatically attempts to find the Timeserver. If the Timeserver unknown to the 9133i, the IP address displays as 0.0.0.0, and the time and date in the main screen displays 12:00 am Jan. 1st
2000. If the time server option is disabled, the display shows “Network Time Disabled”. You can set the time and date manually on your phone.
B) Set Time
This option shows the Network time, if the Timeserver option is enabled. If the Timeserver is not enabled, this option allows you to enter the time manually.
C) Time Format
Select a time format for how time is displayed on your phone (12h or 24h clock).
D) Set Date
This option shows the Network date, if the Timeserver option is enabled. If the Timeserver is not enabled, this option allows you to enter the date manually.
E) Date Format
Choose from a list of formats for how date is displayed on your phone.
F) Timezone
Choose your current time zone from a list of time zones.
G) Daylight Savings
This option allows you to specify daylight savings.
3. Set Ring Tone
Use the W and V to scroll through the list and select an Option. Use the volume bar to increase or decrease the ringer volume level.
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4. Clear Message Waiting Use the W and V to scroll to the
option and press W to delete. The light flashes again when there are new messages waiting.
5. Contrast Level *
Use the Change softkey to cycle through 8 contrast settings, which brighten or darken the display.
6. Live Dial Pad*
Turn on or off the dial pad mode. With Live Dial Pad ON, the 9133i IP Phone automatically dials out and turns ON Hands free mode as soon as a dial pad key is pressed. With Live Dial Pad OFF, you must dial the number first and then lift the handset or press the e before the number is dialed. Press the e to turn the dial pad mode on or off.
7. Headset Settings
The 9133i allows you to use a handset, a headset or handsfree to handle incoming and outgoing calls. This option provides different combinations of these three methods to provide maximum flexibility in handling calls. There are four options to choose from:
Handsfree — this is the default setting. Calls can be made or received using the handset or handsfree speakerphone and can be switched between the two modes by pressing the e but­ton on the phone. When on handsfree, you can return to using the handset by placing the handset on the cradle and pick­ing it up again.
Headset — choose this setting if you want to make or receive all calls using a headset. Calls can be switched between the headset and handset by pressing the e button on the phone.
Spkr/Hset — incoming calls are sent to the handsfree speaker-
phone. By pressing the e but­ton on the phone you can switch between the handsfree speaker­phone, the headset and the hand­set.
Hset/Spkr — calls are sent to the headset. By pressing e button on the phone you can switch between the headset, the handsfree speakerphone and the handset.
Additional settings in the options menu are specific to the firmware version you have in your 9133i IP Phone.
8. Network Settings
This a system administrator level only option, and requires a password to access. See the 9133i Administrator Guide for details.
9. SIP Settings
This a system administrator level only option, and requires a password to access. See the 9133i Administrator Guide for details.
10. Phone Status
See “Status Lights” on page 11.
Talk to your System Administrator before changing your phone settings.
*Availability of feature dependant on
your phone system or service provider or version of the 9133i you are using.
the
Customizing your phone
Model 9133i Installation Guide
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Other Phone Features
Adjusting the Volume
Pressing the volume button u adjusts the receiver, headset, speaker, and ringer volume.
• To adjust the ringer volume, leave the handset in the cradle and press the volume button u while there is no active call. There are 8 settings for the ringer — the display tempo­rarily indicates the current ringer volume setting.
• To adjust the handset volume, lift the handset and press the volume button while you are on a call. The handset remains at this vol­ume until it is adjusted again.
• To adjust the headset volume, press the volume button while you are on a call. The headset
Other Phone Features
remains at this volume until it is adjusted again.
• To adjust the speaker volume, press the volume button while the speaker is activated (activate the speaker by pressing e). The speaker remains at this vol­ume until it is adjusted again.
Timer
• When you make or answer a call,
Programmable keys
The 9133i has 7 programmable keys that can be programmed for speed dial or configured as extra line keys. Contact your System Administrator or see the 9133i User Guide for more information on programmable keys.
U
phone
The 9133i accepts headsets through the modular RJ22 jack on the back of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset. Customers should read and observe all safety recommendations contained in headset operating guides when using any headset.
Making and Receiving Calls using a Headset
1. Ensure that you have selected a
Status Lights
Speaker Light
• Speaker light is on solid. A call is on Handsfree (speaker­phone).
• Speaker light flashes slowly. The headset is being used.
• Speaker light flashes quickly. The call is muted. Press e to take the call off mute.
2. Plug the headset into jack.
3. Press the ef key to obtain dial
4. Press the N key to end the call.
Telephone Light
• Light flashes slowly. There are un-heard messages.
• Light flashes quickly and the ringer sounds. There is an incoming call.
the Timer shows the elapsed time of the call.
sing a Headset with your Tele-
headset audio mode by accessing the Options menu. See
“Customizing your phone” on page 9 for detailed information.
tone or answer an incoming call. Depending on the Headset mode selected from the Options menu a dial tone or an incoming call is received on either the headset or the handsfree speakerphone.
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Troubleshooting
Why is the light not coming on with a new Voice Mail Message?
Your phone system or service provider must provide “Visual” Message Waiting service for this function to work. Check with your System Administrator for more information.
Why is my handset not working?
Check to ensure that the handset cord is fully connected to both the phone and handset. See
“Connecting a Handset or Headset” on page 6 for
information.
Why is my speakerphone not working?
If you press e and the speaker light flashes and you do not hear dial tone, the Set Headset option has been used to set up the phone for headset use; press e a second time. If the light goes out, the phone is set up to be used only with a headset or handset. If the light stays on steady and you hear dial tone, you can alternate between the speakerphone and the headset by pressing e. See “Customizing your phone” on page 9 for instructions on how to change Headset Settings.
Why can I only see 4 options when the installer or User Guide says there are more?
The telephone screen only shows 4 options at a time. To see more, press the down arrow button V.
How do I remove the stand from the phone?
Place one hand on top of the phone, and place the other hand on the top of the stand. Pull the stand away from the telephone. You have to pull quite forcefully, but it should not break the stand.
Can I turn the light on the screen off?
No. You can only adjust the contrast of the display.
Why does the telephone wobble?
Make sure the cords are routed properly through the stand, as indicated in “Desk or Wall Installation” on page 7. Check that the stand has been properly snapped into place.
Troubleshooting
Why is my display blank?
Ensure that power is being provided to your phone. If your Network does not provide Inline power over Ethernet, you can obtain an additional accessory, the a PoE inline power supply, to provide power over Ethernet locally to your phone. See
“Connecting to the Network and to Power” on page 6 for details.
Model 9133i Installation Guide
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Limited Warranty
Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period.
If replacement parts are used in making repairs, these parts may be refurbished, or may contain refurbished materials. If it is necessary to replace the telephone set, it may be replaced with a refurbished telephone of the same
Limited Warranty
design and color. If it should become necessary to repair or replace a defective or malfunctioning telephone set under this warranty, the provisions of this warranty shall apply to the repaired or replaced telephone set until the expiration of ninety (90) days from the date of pick up, or the date of shipment to you, of the repaired or replacement set, or until the end of the original warranty period, whichever is later. Proof of the original purchase date is to be provided with all telephone sets returned for warranty repairs.
Exclusions
Aastra Telecom does not warrant its telephone sets to be compatible with the equipment of any particular telephone company. This warranty does not extend to damage to products resulting from improper installation or operation, alteration, accident, neglect, abuse, misuse, fire or natural causes such as storms or floods, after the telephone is in your possession.
Aastra Telecom shall not be liable for any incidental or consequential damages, including, but not limited to, loss, damage or expense directly or indirectly arising from the customers use of or inability to use this telephone, either separately or in combination with other equipment.
This paragraph, however, shall not apply to consequential damages for injury to the person in the case of telephones used or bought for use primarily for personal, family or household purposes.
This warranty sets forth the entire liability and obligations of Aastra Telecom with respect to breach of warranty, and the warranties set forth or limited herein are the sole warranties and are in lieu of all other warranties, expressed or implied, including warranties or fitness for particular purpose and merchantability.
Warranty Repair Services
Should the set fail during the warranty period;
In North America, please call 1-800-574-1611 for further information.
Outside North America, contact your sales representative for return instructions.
You will be responsible for shipping charges, if any. When you return this telephone for warranty service, you must present proof of purchase.
After Warranty Service
Aastra Telecom offers ongoing repair and support for this product. This service provides repair or replacement of your Aastra Telecom product, at Aastra Telecom's option, for a fixed charge. You are responsible for all shipping charges. For further information and shipping instructions;
In North America, contact our service information number: 1-800-574-1611.
Outside N
sales representative.
Note:
orth America, contact your
Repairs to this product may be made
only by the manufacturer and its authorized agents, or by others who are legally authorized. This restriction applies during and after the warranty period. Unauthorized repair will void the warranty.
41-0X0X-00 Rev. 00
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Model 9133i Installation Guide
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