Aastra 9133I User Guide

9133i IP PHONE
RELEASE 1.4
USER GUIDE
41-000113-00 -08
Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use.
While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice.
Copyright 2005 Aastra Telecom. www.aastra.com
All Rights Reserved.
SOFTWARE LICENSE AGREEMENT
Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclu­sive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may inte­grate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement. These programs are confidential and proprietary, and are protected as such by copyright law as unpublished works and by international treaties to the fullest extent under the applica­ble law of the jurisdiction of the Customer. In addition, these confidential and proprietary programs are works conforming to the requirements of Section 401 of title 17 of the United States Code. Customer shall not dis­close to any third party such confidential and proprietary programs and information and shall not export licensed Software to any country except in accordance with United States Export laws and restrictions.
Customer agrees to not reverse engineer, decompile, disassemble or dis­play Software furnished in object code form. Customer shall not modify, copy, reproduce, distribute, transcribe, translate or reduce to electronic medium or machine readable form or language, derive source code with­out the express written consent of the Seller and its Suppliers, or dissemi­nate or otherwise disclose the Software to third parties. All Software furnished hereunder (whether or not part of firmware), including all copies thereof, are and shall remain the property of Seller and its Suppliers and are subject to the terms and conditions of this agreement. All rights reserved.
Customer's use of this software shall be deemed to reflect Customer's agreement to abide by the terms and conditions contained herein. Removal or modification of trademarks, copyright notices, logos, etc., or the use of Software on any Equipment other than that for which it is intended, or any other material breach of this Agreement, shall automatically terminate this license. If this Agreement is terminated for breach, Customer shall imme­diately discontinue use and destroy or return to Seller all licensed software and other confidential or proprietary information of Seller. In no event shall Seller or its suppliers or licensors be liable for any damages whatso­ever (including without limitation, damages for loss of business profits, business interruption, loss of business information, other pecuniary loss, or consequential damages) arising out of the use of or inability to use the soft­ware, even if Seller has been advised of the possibility of such damages.
9133i IP Phone User Guide iii
Table of Contents
Table of Contents
About This Guide.........................1
Documentation.............................1
Introduction..................................1
Phone Features ..........................1
Requirements..............................2
Installation and Setup..................2
Getting Started.............................3
When You First Plug in Your
Phone.......................................3
Updating Your Phone..................3
Start up Screens............. ...... ..... .3
Incomplete Config.......................3
No Service ..................................3
Setting Your Options...................4
Aastra Web UI...............................5
Finding Your Phone’ s I P Add res.5
Accessing the Aastra We b UI.....5
User Password.............................6
Using Your Phone........................7
Hard Keys................. ...... ............7
Navigation Arrow Keys................7
Multiple Line an d C al l A ppe aranc-
es .............................................8
Programmable Keys ....................9
Setting a Line Key.......................9
Setting a Speeddial Key..............9
Setting a "Do Not Disturb" (DND)
Key.........................................11
Setting a "Busy Lamp Fiel d" (BLF)
Key.........................................12
Setting a "BLF List Key "............12
Setting a "Flash Key"................14
Setting an "XML" Ke y................14
Setting "Park/Pickup" Key s.......15
Editing a Programmable Key....17
Deleting a Programmabl e Ke y..18
Making Calls...............................20
Dialing a Number ......................20
Using Handsfree Spea ke rpho ne...
20
Using a Headset........................20
Incoming Intercom Calls............21
Redial........................................22
Mute..........................................23
Receiving Calls ..........................24
Answering an Incoming Call......24
Sending an Incoming Call to
Voicemail................................24
Handling Calls............................25
Placing a Call on Hold...............25
Transferring Calls......................25
Conferencing Calls....................26
Ending Calls..............................27
Managing Calls...........................28
Directory List.... ............ ........... ..28
Callers List .............................. ..31
Call Forwarding.........................33
Additional Features....................36
Suppress DTMF Playback ........36
Ring Tones and Tone Se ts........37
Stuttered Dial Tone...................39
Call Waiting Tone......................39
Language....................................40
T roubleshooting Solutons.........41
Limited Warranty........................37
Restarting your phone...............19
v

About This Guide

This guide explains how to use your new 9133i phone. Not all features listed are available by default. Contact your system administrator to find out which features and services are available on your system. Your system administrator also has the ability to customize some features on this phone.

Documentation

Aastra 9133i IP Installation Guide – installation and set-up
instructions, general features and functions, and basic options list customization. This guide is
About This Guide
included in the box with your phone.
Aastra SIP 9133i IP Phone User Guide – explains the most commonly used features and functions. This guide can be downloaded from www.aastra.com.
Aastra SIP 480i/480i CT/9112i/
9133i IP Phone Administration Guide – explains how to set the
9133i phone up on the network and contains advanced configu­ration instructions for the 9133i. This is an administrator level guide. This guide can be down­loaded from www.aastra.com.

Introduction

This 9133i IP telephone has all the features of a regular business phone, allowing you to make and receive calls, transfer, conference and more. The 9133i IP telephone provides communications over an IP Network using the SIP IP telephony protocol.

Phone Features

• Three-line adjustable backlit display screen
• 3 line/call appearance buttons with corresponding lights
• 7 programmable buttons with lights that can be programmed with specific functions
• Full-duplex speakerphone for handsfree calls
• Built-in-two-port, 10/100 Ethernet switch which lets you share a connection with your computer
• Inline power support, which eliminates power adapters.
9133i IP Phone User Guide 1

Requirements

• A SIP-based IP PBX system or network installed and running with a number created for the new 9133i IP phone.
• Adherence to SIP standard RFC 3261.
• Access to a configuration server where you can store the firm­ware image and configuration files. The configuration server must be able to accept connections anonymously.
• The IP phone must be config­ured for a specific type of proto­col to use. (TFTP is enabled by default). You can configure the following protocols on the IP phone:
- TFTP (Trivial File Transfer
Protocol)
- FTP (File Transfer Protocol)
- HTTP (Hypertext Transfer
Protocol)
• A 802.3 Ethernet/Fast Ethernet LAN
• Category 5/5e straight through cabling
• Power over Ethernet (PoE) power supply (optional accessory that is necessary only if no inline power is provided on the network).

Installation and Setup

If your system administrator has not already setup your 9133i phone, please refer to the Aastra 9133i Installation Guide for basic installation and physical setup of the 9133i. For more advanced administration and configuration information, system administrators should refer to the Aastra SIP 480i/
480i CT/9112i/9133i IP Phone Administration Guide
Introduction
2 9133i IP Phone User Guide

Getting Started

The 9133i must be set up and configured prior to its first use. This section describes phone behavior and start up screens you may see when the phone is first plugged in, or when it is restarted.

When You First Plug in Your Phone

The 9133i automatically begins the start up sequence as soon as it is connected. The phone goes through this process the first time you plug in your phone and every
Getting Started
time you restart your phone. The first screen the phone displays is the Aastra splash screen.
Aastra 9133i

Updating Your Phone

After displaying the Aastra splash screen, the 9133i checks settings and looks for new configuration and firmware updates for the phone from the server. If a new update is found, the phone displays the message “Updating Config” or “New Firmware”. This may take a few moments while the phone downloads the latest updates.
NOTE: New updates to your phone can
be automatically scheduled from the server. This is set up on the phone system by your system administrator and should be scheduled during non-business hours or slow call periods.
Cheking for new firmware...
Important! Do not unplug or remove power to the phone while it is checking or installing firmware.

Start up Screens

After the phone displays the Aastra splash screen or after downloading an update, the phone displays the Idle State screen:
John Burns 9054550055
Jun 8 2:55pm
The basic Idle State screen lists your name, extension, and today's date and time. This screen is shown whenever your phone is not in use.

Incomplete Config.

If your phone displays a “No Service” message without any extension or user name at the end of the start up sequence instead of the Idle State screen, this means your system administrator has not set up your extension correctly. Contact your system administrator for assistance.

No Service

The “No Service” or “Network disconnected” prompt appears on
the display and the telephone status light turns on when the phone is not properly connected to the network, or the account has not been configured by the administrator. The phone also displays the default time and date of 12:00am Jan. 1st, 2000. Check that the cables are tightly connected to the phone and to the wall jack. The phone should automatically detect when the connection is reconnected and will display the “Network Connected” prompt temporarily.
9133i IP Phone User Guide 3
If changes have been made to your phone settings, you may need to restart your phone. For more information on restarting your phone, see "Restarting your
phone" on page 19.
For more information about connecting your phone, refer to the Aastra 9133i Installation Guide under the section "Connecting to the Network and to Power". Check with your system administrator for assistance.

Setting Your Options

Pressing the I button
gives you a list of configurable options.
These options allow you to customize your phone settings.
1Language
2Time and Date
3 Set Ring Tone
4 Clear Msg. Wtg.
5 Contrast Level
6Live Dialpad
7 Headset Settings
8 Call Forward
9 Network Settings
10 SIP Settings
11 Phone Status
12 User Password
For more information about customizing your phone, see the section "Customizing Your Phone" in the Aastra 9133i Installation Guide.
For more information about administrator options, contact your system administrator.
Getting Started
The "Network Settings" and "SIP Settings" selections are
administrator level options, and require an administrator password to access. Setting defaults under "Phone Status" also requires an administrator password. These options should only be set up and changed by your system administrator.
4 9133i IP Phone User Guide

Aastra Web UI

You can access the 9133i phone’s options using the Aastra Web UI.
In order to access the Aastra Web UI, you will need to know the IP address of your phone.

Finding Your Phone’s IP Addres

IP Phone UI
1. Press the the phone to enter the Option
Aastra Web UI
List.
2. Use the the list of options to
Phone Status and press the key to select.
I button on
V key to scroll down

Accessing the Aastra Web UI

Aastra Web UI
1. Open your web browser and enter the phone’s IP address or host name into the address field.
2. At the prompt, enter your user­name and password and click
.
Note: For a user, the default user name
is “user” and the password field is left blank.
The Network Status window dis­plays for the IP phone you are accessing.
U
11 Phone Status
=Next
3. Select "Network Port" and press
the U key.
=Enter
1 Network Port
=Next
The IP address of your 9133i IP phone displays in the "IP Address" field.
=Enter
IP Address:
10.40.50.112
=Next
=Exit
3. You can logout of the Aastra Web UI at any time by clicking LOGOFF.
The following categories display in the side menu of the Aastra Web UI: Status, Operation, Basic Settings.

Status

The Status section displays the network status and the MAC address of the IP phone. It also displays hardware and firmware information about the IP phone. The information in the Network Status window is read-only.
9133i IP Phone User Guide 5

Operation

The Operation section provides the following options:
- User Password - Allows you to change user password
- Programmable Keys - Allows you to configure up to 7 programmable keys for a specific function (line, speeddial, do not disturb (DND), Busy Lamp Field (BLF), BLF list, flash, Extensible Markup Lanaguage (XML), Park, and Pickup.)
- Directory - Allows you to copy the Callers List and Directory List from your IP phone to your PC.
- Reset - Allows you to restart the IP phone when required.

Basic Settings

The Basic Settings section provides the following options:
- Preferences - Allows you to set suppression of DTMF playback, incoming intercom call settings, ring tones (global and per-line basis), and ring tone sets.
- Call Forward - Allows you to set a phone number destination for where you want calls forwarded.

User Password

This category allows you to change the web-access password for your phone. Changing your password ensures that only you can alter your phone settings, and helps keep your system secure. You can change your user password using the IP phone UI or the Aastra Web
UI.
and press
4. Enter the new user password and press
5. Re-enter the new user password and press
A message, "Password Changed" displays on the
screen.
1. Click on Operation->User Password.
2. In the "Current Password" field, enter the current user password.
Note: By default, the user name is
user” (all lowercase) and the password field is left blank. If you have forgotten your pass­word, contact your system administrator for assistance.
3. In the "New Password" field, enter the new user password.
4. In the "Password Confirm" field, enter the new user pass­word again.
5. Click to save your changes.
U. U. U.
Aastra Web UI
User Password
IP Phone UI
1. Press
2. Select User Password and
3. Enter the current user password
6 9133i IP Phone User Guide
I on the phone to
enter the Options List.
U.
press

Using Your Phone

The following sections describe the various 9133i phone key functions, and how they help you make and manage your calls and caller information.

Hard Keys

The following hard keys labeled on your phone are configured for the call handling features:
• Callers
•Conference l
• Transfer k
• Redial m
Using Your Phone
These keys are static and cannot be programmed or changed. They are located to the right of the dial pad. There are also 3 line keys
f,g,
(
n
h), located below the
hard keys. See the section 9.
The following keys are configured for managing phone features and settings:
•Options I
•Directory J
• Save K
• Delete L
These keys are static and cannot be programmed or changed. They are located to the far upper right of the dial pad.
Options
Directory
Save
Delete
Conf
Xfer
L3
L2
L1

Navigation Arrow Keys

The arrow keys located below the display are navigation keys that allow you to scroll through and select various options.
9133i IP Phone User Guide 7

Multiple Line and Call Appearances

The 9133i has 3 hard line/call appearance buttons each with a corresponding status light.
These line/call appearance buttons and lights can represent physical lines, calls for your extension or calls from a group that your extension is part of. By pressing a line/call appearance button, you connect to the line or a call it represents. The line/call appearance light indicates the status of that line or call. When the phone is taken off-hook, the phone automatically selects a line for you.
Using Your Phone
Line/Call
Appearance
Light Behavior
Off Idle line or no
Light flashes quickly
Light is solid Connected
Light flashes slowly
Line/Call
Appearance
Status
call activity
Ringing
Hold
8 9133i IP Phone User Guide

Programmable Keys

There are 7programmable keys on the 9133i phone, located beneath the Delete key, to the far right of the dial pad.
You can set the programmable keys with any of the following functions:
•line
• speeddial
• DND (do not disturb)
• BLF (busy lamp field)
• BLF list
•flash
• XML (Extensible Markup Lan­guage)
•Park
•Pickup
Programmable Keys
These keys can also be set up to quickly access features such as Call return (*69) or Voicemail.
Note: Quick access features like Call
return and Voicemail must first be configured on your PBX in order to work on your phone. See your sys­tem administrator for more infor­mation.

Setting a Line Key

You can set a programmable key as an additional line on the 9133i. The programmable key acts as a line that behaves the same as a hard line key. For more information about the behavior of line keys, see
"Multiple Line and Call Appearances" on page 8.
You can use the Aastra Web UI only to set a programmable key as a line.
Note: Your system administrator can
also set a programmable key as a line using the configuration files.
Use the following procedure to set a programmable key to function as a line.
Aastra Web UI
1. Click on Operation-> Programmable Keys.
2. Select from "Hard Key 1" through "Hard Key 7".
3. In the "Type" field, select line to apply to the programmable key.
4. Entering a value in the "Value" field is optional. For example, you could enter L4.
5. In the "Line" field, select a line for which to apply this pro­gramed hard key. Valid values are 1 through 9.
6. Click to save your changes.
7. Click on Operation->Reset.
8. In the "Restart Phone" field click to restart the IP
phone.

Setting a Speeddial Key

The speeddial function can be set using the IP phone UI or the Aastra Web UI. DND and XML can only be set using the Aastra Web UI.
Note: Your system administrator can
also set speeddial using the configuration files.
You can save up to 7 speed dial numbers and names on the 9133i. These can be programmed to dial directly to another person’s line or extension, or set up to quickly access features such as Caller ID (*69), Voicemail.
Use the following procedures to set speeddial on the 9133i IP phone.
9133i IP Phone User Guide 9

Entering a Name/Number for Speeddial Key

IP Phone UI
To enter a number and name in a programmable key:
6. Press K to finish.
Programmable Keys
  
1. Press
2. Select a Programmable Key
3. At the "Enter Number" prompt,
4. Press K.
Note: To add a one second pause dur-
K.
The screen displays "Save to?"
M
you want to save to.
use the dial pad key to enter the number.
ing number editing press
O.
      
5. At the "Enter Name" prompt, use
the dial pad keys to select the letters. Continue to press the number key to access the next letter for that key (i.e. press 2 three times to access C). Press
U to move to the next space, or
wait a moment and the cursor automatically advances. To insert a space between letters,
U. To backspace and
press
erase a mistake, press
T or
L. You can save up to 16
letters and numbers on each programmable key entry.
Aastra Web UI
1. Click on Operation-> Programmable Keys.
2. Select from "Hard Key 1" through "Hard Key 7".
3. In the "Type" field, select speeddial to apply to the pro­grammable key.
4. In the "Value" field, enter the phone number or extension to apply to this hard key for speed­dialing .
5. In the "Line" field, select a line for which to apply this pro­gramed hard key. Valid values are 1 through 9.
6. Click to save your changes.
7. Click on Operation->Reset.
8. In the "Restart Phone" field click to restart the IP
phone.
10 9133i IP Phone User Guide
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