Aastra 9120 User Manual
9120 USER GUIDE
Table of Contents
Introduction.................................................................................................. 1
Emergency service Feature........................................................................ 1
Unpacking your phone................................................................................ 1
Key Descriptions......................................................................................... 2
Basic Installation.......................................................................................... 4
Pre-installation information for the 9120 telephone..................................... 4
Special information...................................................................................... 5
Table of Contents
Making and Answering Calls ...................................................................... 8
Making a call............................................................................................... 8
Answering a Call......................................................................................... 8
Using the Hold Key......................................................................................8
Switching between two lines ...................................................................... 9
Using the Conference key........................................................................... 9
Extension in Use......................................................................................... 9
Making a Handsfree call.............................................................................. 9
Muting a Handsfree call ............................................................................ 10
Using the Redial List................................................................................. 10
Call Waiting ID........................................................................................... 11
Turning the display of Call Waiting ID on or off..........................................12
Changing the display language................................................................. 12
Setting the date and time.......................................................................... 13
Turning the ringer on and off..................................................................... 13
Setting the ring tone and ringer volume.................................................... 13
Changing the Prime Line........................................................................... 14
Clear Message Lamp................................................................................ 14
Directory ..................................................................................................... 15
Directory names........................................................................................ 15
Saving numbers and names to the Directory............................................ 15
Saving an active call into the Directory..................................................... 16
Saving a memory key entry to the Directory............................................. 16
Entering Names ........................................................................................ 16
Making a call from the Directory................................................................ 16
Finding items in the Directory.................................................................... 17
Editing in the Directory.............................................................................. 17
Deleting items from the Directory.............................................................. 17
Callers List.................................................................................................. 18
Using the Callers List................................................................................ 18
Setting up the Callers List......................................................................... 18
Finding an item in the Callers List............................................................. 19
Making a call from the Callers List............................................................ 19
Editing in the Callers List........................................................................... 19
Saving Callers List numbers to the Directory or a Memory key................ 20
Deleting from the Callers List.................................................................... 20
Memory keys .............................................................................................. 21
Saving numbers and names into memory keys........................................ 21
Saving from the display into memory keys................................................ 21
Saving an active call into a memory key................................................... 22
i
Table of Contents
Saving numbers and names into shift memory keys.................................22
Labeling the memory keys ........................................................................22
Making calls from memory keys ............................................................... 23
Editing memory keys................................................................................. 23
Deleting memory keys...............................................................................23
Saving features in memory keys...............................................................23
Using feature keys.....................................................................................24
Saving a feature and light in memory keys................................................24
Using Feature Light keys...........................................................................25
Advanced Options......................................................................................26
Turning the Call timer on or off..................................................................26
Selecting the dial pad mode...................................................................... 26
Entering area codes..................................................................................26
The Secure Numbers Feature...................................................................27
Using a headset with your telephone........................................................28
Extension in use........................................................................................ 28
Display Icons and Messages.....................................................................29
The Callers List screen..............................................................................29
Knowing when you have a message.........................................................29
Icon in the Callers List............................................................................... 29
General display messages........................................................................ 30
Callers List display messages................................................................... 31
Learning about the lights........................................................................... 31
Set indicator light messages .....................................................................32
Line and Handsfree indicator light messages ...........................................32
Viewing multiple display and light messages............................................32
Troubleshooting.........................................................................................33
Table of Contents
ii
Introduction
Congratulations....
This guide contains information on the 9120.
The 9120 is an advanced two-line telephone, that offers the following features:
. on the purchase of your 9120 telephone.
Introduction
• Handsfree (speakerphone) with mute capabilities
• Headset compatible
• 100 name and number Callers List
• Personal Directory for 100 name and number directory
• 14 speed dial positions for frequently called
numbers or feature access codes
• Last number redial
Emergency Service Feature
The Model 9120 will provide basic telephone service during a power failure. However, only the dial pad, ringer and handset will function. If on a handset call when a
power failure occurs, the Model 9120 will keep the call. Handsfree calls will not be reestablished during a power interruption.
Unpacking your phone
Along with this user guide the following items are included with your telephone.
Handset cord
Telephone Memory key card
and plastic lens
Telephone stand Regulatory sheetPower adaptor
The power adaptor is 16 VAC, 250mA - please see the regulatory sheet for safety instructions
regarding the power adaptor and operation of the telephone.
Telephone line cord
Handset
Number card
and plastic lens
1
Key Descriptions
Set Indicator Light
Options Key
Backlit Display
Navigational Keys
Handset
Introduction
O
ptions
Callers
Callers
Flash
Redial
Dial
Conference
Line 2
Line 1
Mute
Shift
Directory
Save
Delete
Volume Bar
Dial Pad
Line1 & Line2 Keys
14 Memory Keys
Headset Jack
Keys Key Description
Set Indicator
Light
14 Programmable Keys
Internal Headset Jack
Flashes when the telephone rings, or when a call is on hold; lights up
when a message is waiting or when a feature or extension is in use. See
Set indicator light messages
on page 31 for more information.
Stores a name and number or feature for easy access.
Allows you to plug a headset with a standard 2.5mm jack. See
headset with your telephone
on page 28.
Using a
2
Keys Key Description
I
J
Introduction
K
L
H
S
N
O
R
P
G
F
E
A
B
C
D
Y
M
Access a list of 11 basic options to customize the features of your telephone.
Stores up to 100 names and phone numbers (stored in alphabetical
order). See
Use to store numbers and names in Directory, in memory keys and to
save Option feature settings.
Removes individual entries in the Directory, or Callers List. Erases
memory key information.
Use to access the seven two-touch memory positions.
VW
Options List and the Redial List. When you are editing entries on the
display, T
you to view multiple messages on the telephone display or adds a space
between characters.
Ends an active call. Goodbye exits an open list, such as the Directory
Options or Callers List. It will not hang up a call that is on hold.
Places calls on or off hold. See
information.
Sets the ringer volume when the telephone is idle; sets the handset and
speaker volume while on call. See
ume
Activates the speaker and microphone so you can listen and talk without
using the handset; also mutes the microphone so that your caller cannot hear
you (the light indicator will ßash when the microphone is muted) .
Select either line key to answer ringing calls (line indicator light will
ßash for ringing calls). Press either line key to place outgoing calls.
Joins the calls on the two lines together. See
page 9 for more information.
Access a list of the last 100 calls received. The list begins with the newest call and ends with the oldest. The oldest call is automically deleted
to make room for the new calls when the list becomes full. See
on page 18 for more information
List
Use with the network features such as Call Waiting and Three Way Calling (ßash is also referred to as link).
Displays the last ten phone numbers dialed out on the telephone. See
Using the Redial List
Dials the displayed telephone number, automatically activates the
handsfree mode if the handset is not picked up.
To indicate G
Memory keys store numbers, names and features. See
page 21.
Directory
allows you to move up or down in the Directory, Callers List,
allows you to backspace and erase characters and U
on page 13 for more information.
on page 15 for more information.
Using the Hold Key
Setting the ring tone and ringer vol-
on page 10 for more information.
or F
in this user guide.
on page 8 for more
Using the Conference key
allows
Callers
Memory keys
on
on
3
Basic Installation
Pre-installation information for the 9120 telephone
The 9120 telephone is a two-line telephone. Before you begin installing it, you need to
know how the telephone lines are connected to the phone jacks at your home or ofÞce.
When two telephone lines are installed on the same phone jack, one telephone cord is required to connect both lines to your 9120 telephone.
When two telephone lines are installed on separate phone jacks, two telephone cords are required to connect both lines to your 9120 telephone. A
second telephone cord will be required to connect both lines to your 9120
telephone.
If you want to combine two telephone lines onto one phone jack, contact
your telephone company.
1. Connect the Handset 2.Connect the Cords
Attach one end of the coiled handset cord
to the handset and the other end to the
handset port
phone.
Route the handset cord along the groove
leading off the side of the telephone as
shown in the illustration.
j on the back of the tele-
Plug one end of the telephone cord into
1
l on the back of the telephone and the
other end to the phone jack.
Connect the small end of the power
adaptor to the
telephone, and plug the other end into
an electrical outlet.
k port on the back of the
Basic Installation
1
3. Attach the Stand for Desk Mount
If you plan to mount the telephone on the wall, you do not need to attach the stand.
Lower the stand as shown below into
the slots on the back of the telephone.
Slide the stand in the direction shown
below until it clicks into the locked position.
4
Basic Installation
Jan 1 12:00
PM
Jan 1 12:00
PM
Check line cord
Line 2
Special information
You must conÞrm if the two telephone lines are installed on the same phone jack, or on
two separate phone jacks.
Read your 9120 telephone display. If it prompts you to select a language, follow the
directions on the telephone display to choose your language of choice.
When both lines are installed on the same phone jack, the
telephone display shows the time and date.
When only one line is installed on a phone jack, the telephone display shows a Check line cord message.
4. Connect the second telephone cord 5. Connect optional equipment to the telephone
You must use the second telephone cord
that was provided with your 9120 telephone to complete installation step 4.
Plug one end of the telephone cord into
2
l on the back of the telephone and
the other end to the phone jack.
Both telephone lines on the 9120 telephone
must be connected to 1
l on the back of
the telephone to connect a fax or modem
peripheral. Plug one end of the telephone
cord into 2
l on the back of the telephone
and the other end to a fax machine or
modem.
5
2
2
6. Attach the cords to the telephone stand 7. Mount the telephone on the wall
Basic Installation
Route the cords along the groove on the
telephone stand as shown in the illustration.
It is recommended that you use a wallmounting plate which is available
through your telephone company or a
local retailer. You will Þnd it easier to
wall-mount the telephone if you purchase one or two short 20 cm (8”) telephone cords and use them in place of the
long telephone cord(s).
Coil the telephone cord(s) into the space
provided on the back of the telephone.
Line up the keys on the wall mounting
plate with the key holes on the back of
the telephone. Place the telephone onto
the wall mounting plate, and then push
down to secure the telephone into place.
8. Insert the number card on your
telephone
Write your telephone number on
the number card.
Place the number card into the
slot underneath the handset cradle on the on the telephone.
Gently bend the clear plastic lens
and place it on top of the number
card in the slot.
9. Insert the Memory key card on your telephone
This card contains the feature names for the dedicated keys and label identiÞcation spaces for the
eight programmable memory keys.
Place the card into the memory key card slot on
the telephone.
Gently bend the clear plastic lens and place it on
top of the memory key card in the slot.
For more information on programming memory
keys, refer to
Memory keys on page 21
6
Basic Installation
To avoid potential electrical shock hazard to personnel or damage
to the telephone, use onl
and installation procedures. SpeciÞcally, use only 4 conductor
modular teledapt plug/cords with this product, and an AC transformer that is CSA/UL or CSA-NRTL/C approved Class 2 level
C, rated as follows:
For North American Markets AC voltage 110-120V , Input: 120VAC,
60Hz, 10W and Output: 16V AC, 250mA.
Substitution of non-approved equipment will void the Aastra
Telecom Inc., warranty. For more information about installation
and safety concerns, call 1-800-574-1611.
y the manufacturer-supplied equipment
7
Making and Answering Calls
Making a call
With your telephone you can make and answer calls using your handset or Pfor
speakerphone capabilities. A headset attachment can also be used with your telephone, refer to page 28 . You can use the 9120 to simply make a regular call, or you can
predial a telephone number to ensure it is correct before it is dialed out. Follow the
procedures below to make a regular or predialed call.
To make a regular call: To make a predialed call:
1. Lift the handset or press either
P or Y.
2. Enter the number using the dial pad.
Note: If you have turned on the live dial pad option, you will not have to lift the
handset or press any buttons after entering the number. Refer to Selecting the
dial pad mode
When you use P, D or lift the handset rather than using a line key to make
a call, the prime line is automatically selected. The default prime line is Line 1. If you
want to change the prime line to Line 2, see Changing the Prime Line on page 14.
on page 26.
Answering a Call
To answer a call:
1. Lift the handset, press P
When you subscribe to the Caller ID service from your telephone company, Caller ID
information is sent from the telephone company to your 9120 telephone between the
Þrst and second ring. Therefore, if you want the telephone number of the incoming
call to appear on the display and in the Callers List, you must wait until the information appears on the display before answering the telephone.
If you lift the handset or press P when both lines are ringing, the line that was
ringing Þrst is automatically answered.
or press the key for the line you want to answer .
1. Enter the number using the dial pad.
2. Lift the handset or press either
P,D or Y .
Making and Answering Calls
Using the Hold Key
To put a call on hold and take a call off hold:
1. Make or answer a call.
2. Press O. Line 1 held
cator light ßashes.
Note: You won’t lose the call if you hang up the handset.
3. To retrieve the call, press O,P or Y. If you don’t retrieve the call
within 15 minutes, the call is automatically dropped.
Note: The 9120 automatically releases a call on hold when a person on an extension
telephone on the same line picks up the call. If you don’t hang up the handset
after you have put a call on hold and that call is picked up by someone at
or Line 2 held appears on the display and the line indi-
8
another extension, the call is taken off hold but remains connected to your telephone. If this happens, any background noise from your area will be heard by
the caller and the person at the other extension.
Switching between two lines
To put a call on hold and make or answer a second call:
1. Make or answer a call on one line.
2. To make or answer a second call on the other line, press the second line key. This
automatically puts the original line on hold.
3. To hold one line automatically and speak on the other, press the line keys alter-
nately.
4. To end a call which is not on hold, press Nor hang up.
Using the Conference key
Making and Answering Calls
To join two calls in a Conference:
1. Make or answer a call on one of the lines.
2. Press Oto place the Þrst call on hold.
3. Make or answer a call on the second line.
4. Once you have callers on both lines, press E.
Note: You can speak privately with one particular caller by pressing that caller’s line
key. This automatically puts the other caller on hold. You can re-establish the
conference by pressing E.
Extension in Use
When you are on a call and someone on an extension telephone picks up the handset,
the set indicator light comes on if the person on the extension is using your line. The
light remains on and the message Extension in use appears until the person at the
other extension hangs up.
When another extension is using a line, the line indicator light for that line (located
beside the line key) is illuminated. Line indicator lights let you know if a line is available for you to use. Also see
Extension in Use on page 28.
Making a Handsfree call
You don’t have to use the handset to use your telephone. Instead, you can use Handsfree mode to place a call, or you can switch to Handsfree mode while a call is in
progress.
To dial without picking up the handset: To switch to a Handsfree call:
1. Press P or Y.
2. Enter the number using the dial pad.
3. When the call is over, press N.
9
1. Lift the handset.
2. Dial a number using the dial pad.
4.3. When the call is answered, press
P .
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