Aastra 9112I User Guide
9112i IP PHONE
RELEASE 1.4
USER GUIDE
41-000111-00 -08
Aastra Telecom will not accept liability for any damages and/or long
distance charges, which result from unauthorized and/or unlawful
use.
While every effort has been made to ensure accuracy, Aastra Telecom
will not be liable for technical or editorial errors or omissions
contained within this documentation. The information contained
in this documentation is subject to change without notice.
Copyright 2005 Aastra Telecom. www.aastra.com
All Rights Reserved.
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personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the
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9112i IP Phone User Guide iii
Table of Contents
Table of Contents
About This Guide.........................1
Documentation.............................1
Introduction..................................1
Phone Features ..........................1
Requirements..............................1
Installation and Set-u p.... ............2
Getting Started.............................3
When You First Plug in Your
Phone.......................................3
Updating Your Phone..................3
Start up Screens............. ...... ..... .3
Incomplete Config.......................3
No Service ..................................3
Setting Your Options ..................4
Aastra Web UI...............................5
Finding Your Phone’ s I P Add res s.
5
Accessing the Aastra We b UI.....5
User Password.............................6
Using Your Phone........................7
Hard Keys................. ...... ............7
Navigation Arrow Keys................7
Programmable Keys....................8
Setting Speeddial........................8
Setting a Key for
"Do Not Disturb" (DND)..........10
Setting a "Flash Key"................10
Setting a Key for "XML".............11
Setting "Park/Pickup" Key s.......12
Editing a Programmable Key....14
Deleting a Programmabl e Ke y..14
Receiving Calls ..........................19
Answering an Incoming Call......19
Sending an Incoming Call to
Voicemail................................19
Handling Calls............................19
The Swap Key ..........................19
Placing a Call on Hold...............20
Transferring Calls......................20
Conferencing Calls....................21
Ending Calls..............................22
Managing Calls...........................23
Directory List.... ............ ........... ..23
Callers List .............................. ..26
Call Forwarding.........................28
Additional Features....................30
Suppressing DTMF Playback....30
Setting Ring Tones and Tone Sets
30
Stuttered Dial Tone...................32
Call Waiting Tone......................32
Language....................................33
T roubleshooting Solutio ns........34
Limited Warranty........................37
Restarting your phone...............15
Making Calls ...............................16
Dialing a Number............ ..........16
Using Handsfree Spea ke rpho ne...
16
Using a Headset.............. ...... ....16
Incoming Intercom Ca lls.. ..........17
Redial ........................................18
Mute..........................................18
v
About This Guide
This guide explains how to use
your new 9112i phone. Not all
features listed are available by
default. Contact your system
administrator to find out which
features and services are available
on your system. Your system
administrator also has the ability to
customize some features on this
phone.
Documentation
• Aastra 9112i IP Installation
Guide – installation and set-up
instructions, general features
and functions, and basic options
About This Guide
list customization. This guide is
included in the box with your
phone.
• Aastra SIP 9112i IP Phone User
Guide – explains the most
commonly used features and
functions. This guide can be
downloaded from
www.aastra.com
• Aastra SIP 480i/480i CT/9112i/
9133i IP Phone Administration
Guide – explains how to set the
9112i phone up on the network
and contains advanced configuration instructions for the 9112i.
The Administrator Guide has
instructions that are at an
adminstrator level.
Introduction
The 9112i IP telephone has all the
features of a regular business
phone, allowing you to make and
receive calls, transfer, conference
and more. The 9112i IP telephone
provides communication over an
IP Network using the SIP IP
telephony protocol.
Phone Features
• Three-line backlit display screen
• 2 Programmable buttons, which
can be programmed as speed
dials
• Full-duplex speakerphone for
handsfree calls
• Built-in single port, 10/100
Ethernet jack
• Power adapter
Requirements
• A SIP-based IP PBX system or
network installed and running
with a number created for the
new 9112i IP phone.
• Adherence to SIP standard
RFC 3261.
• Access to a configuration server
where you can store the firmware image and configuration
files.
The configuration server must
be able to accept connections
anonymously.
• The IP phone must be configured for a specific type of protocol to use. (TFTP is enabled by
default). You can configure the
following protocols on the IP
phone:
- TFTP (Trivial File Transfer
Protocol)
- FTP (File Transfer Protocol)
- HTTP (Hypertext Transfer
Protocol)
• A 802.3 Ethernet/Fast Ethernet
LAN
• Category 5/5e straight through
cabling
• Power adapter
9112i IP Phone User Guide 1
Installation and Set-up
If your system administrator has
not already set-up your 9112i
phone, please refer to the Aastra
9112i Installation Guide for basic
installation and physical set-up of
the 9112i. For more advanced
administration and configuration
information, system administrators
should refer to the Aastra SIP 480i/
480i CT/9112i/9133i IP Phone
Administration Guide.
Introduction
2 9112i IP Phone User Guide
Getting Started
The 9112i must be set up and
configured prior to its first use.
This section describes phone
behaviour and start up screens you
may see when the phone is first
plugged in,
or when it is restarted.
When You First Plug in Your Phone
The 9112i automatically begins the
start up sequence as soon as it is
connected. The phone goes
through this process the first time
Getting Started
you plug in your phone and every
time you restart your phone. The
first screen the phone displays is
the Aastra splash screen.
Important! Do not unplug or remove
power to the phone while it is checking
or installing firmware.
Start up Screens
After the phone displays the
Aastra splash screen or after
downloading an update (if an
update was available), the phone
displays the Idle State screen:
The basic Idle State screen lists
your name, extension, and today's
date and time. This screen is
shown whenever your phone is not
in use.
)=IJH= ' E
Updating Your Phone
After displaying the Aastra splash
screen, the 9112i checks settings
and looks for new configuration
and firmware updates for the
phone from the server. If a new
update is found, the phone
displays the message “Updating
Config” or “New Firmware”. This
may take a few moments while the
phone downloads the latest
updates.
Note: New updates to your phone can
be automatically scheduled from
the server. This is set up on the
phone system by your system
administrator and should be
scheduled during non-business
hours or slow call periods.
Incomplete Config.
If your phone displays a
“No Service” message without any
extension or user name at the end
of the start up sequence instead of
the Idle State screen, this means
your system administrator has not
set up your extension correctly.
Contact your system administrator
for assistance.
No Service
The “No Service” or “Network
disconnected” prompt appears on
the display and the telephone
status light turns on when the
phone is not properly connected to
the network, or the account has not
been configured by the
administrator. The phone also
displays the default time and date
of 12:00am Jan. 1st, 2000. Check
that the cables are tightly
connected to the phone and to the
wall jack.
9112i IP Phone User Guide 3
The phone should automatically
detect when the connection is
reconnected and will display the
“Network Connected” prompt
temporarily. If changes have been
made to your phone settings, you
may need to restart your phone.
For more information on restarting
your phone, see "Restarting your
phone" on page 15.
For more information about
connecting your phone, refer to the
Aastra 9112i Installation Guide
under the section "Connecting to
the Network and to Power". Check
with your system administrator for
assistance.
Setting Your Options
Pressing the I button
gives you a list of configurable
options.
These options allow you to
customize your phone settings.
The "Network Settings" and "SIP
Settings" selections are
administrator level options, and
require an administrator password
to access. Setting defaults under
"Phone Status" also requires an
administrator password. These
options should only be set up and
changed by your system
administrator.
For more information about
customizing your phone, see the
section "Customizing Your Phone"
in the Aastra 9112i Installation
Guide.
For more information about
administrator options, contact your
system administrator.
Getting Started
1Language
2Time and Date
3 Set Ring Tone
4 Clear Msg. Wtg.
5 Contrast Level
6Live Dialpad
7 Headset Settings
8 Call Forward
9 Network Settings
10 SIP Settings
11 Phone Status
12 User Password
4 9112i IP Phone User Guide
Aastra Web UI
You can access the 9112i phone’s
options using the Aastra Web UI.
In order to access the Aastra
Web UI, you will need to know the
IP address of your phone.
Finding Your Phone’s IP Address
IP Phone UI
1. Press the
Aastra Web UI
the phone to enter the Option
List.
2. Use the
the list of options to
Phone Status and press the
key to select.
I button on
V key to scroll down
Accessing the Aastra Web UI
Aastra Web UI
1. Open your web browser and
enter the phone’s IP address or
host name into the address field.
2. At the prompt, enter your username and password and click
.
Note: For a user, the default user name
is “user” and the password field
is left blank.
The Network Status window displays for the IP phone you are
accessing.
U
11 Phone Status
=Next
3. Select "Network Port" and press
the
U key.
=Enter
1 Network Port
=Next
The IP address of your 9112i IP
phone displays in the "IP
Address" field.
=Enter
IP Address:
10.40.50.112
=Next
=Exit
3. You can logout of the Aastra
Web UI at any time by clicking
LOGOFF.
The following categories display in
the side menu of the Aastra Web
UI: Status, Operation, Basic
Settings.
Status
The Status section displays the
network status and the MAC
address of the IP phone. It also
displays hardware and firmware
information about the IP phone.
The information in the Network
Status window is read-only.
9112i IP Phone User Guide 5
Operation
The Operation section provides the
following options:
- User Password - Allows you to
change user password
- Programmable Keys - Allows
you to configure up to 2
programmable keys for a
specific function (speeddial, do
not disturb (DND), Extensible
Markup Lanaguage (XML),
flash, park, and pickup).
- Directory - Allows you to copy
the Callers List and Directory
List from your IP phone to
your PC.
- Reset - Allows you to restart
the IP phone when required.
Basic Settings
The Basic Settings section provides
the following options:
- Preferences - Allows you to set
suppression of DTMF
playback, set incoming
intercom settings, enable/
disable call waiting tone and
stuttered dial tone, and set
global tone set and ring tone.
- Call Forward - Allows you to
set a phone number
destination for where you want
calls forwarded.
User Password
This category allows you to change
the web-access password for your
phone. Changing your password
ensures that only you can alter
your phone settings, and helps
keep your system secure. You can
change your user password using
the IP phone UI or the Aastra Web
UI.
3. Enter the current user password
and press
4. Enter the new user password
and press
5. Re-enter the new user password
and press
A message, "Password
Changed" displays on the
screen.
1. Click on Operation->User
Password.
2. In the "Current Password" field,
enter the current user password.
Note: By default, the user name is
“user” (all lowercase) and the
password field is left blank. If
you have forgotten your password, contact your system
administrator for assistance.
3. In the "New Password" field,
enter the new user password.
4. In the "Password Confirm"
field, enter the new user password again.
5. Click to save your
changes.
U.
U.
U.
Aastra Web UI
User Password
IP Phone UI
1. Press
2. Select User Password and
6 9112i IP Phone User Guide
I on the phone to
enter the Options List.
U.
press
Using Your Phone
The following sections describe the
various 9112i phone key functions,
and how they help you make and
manage your calls and caller
information.
Hard Keys
The following hard keys labeled on
your phone are configured for the
call handling features:
• Callers n
•Conference l
• Transfer k
• Redial m
•Mute j
Using Your Phone
These keys are static and cannot be
programmed or changed. They are
located to the right of the dial pad.
Conf
Xfer
These keys are static and cannot be
programmed or changed. They are
located to the far upper right of the
dial pad.
Options
Directory
Save
Delete
Swap
Navigation Arrow Keys
The arrow keys located below the
display are navigation keys that
allow you to scroll through and
select various options.
The following keys are configured
for managing phone features and
settings:
•Options
(I)
•Directory (J)
• Save (K)
• Delete (L)
•Swap (o)
9112i IP Phone User Guide 7
Programmable Keys
There are 2 programmable keys on
the 9112i phone, located to the far
right of the dial pad, below the
Swap key.
You can set the programmable
keys with any of the following
functions:
• speeddial
• DND (do not disturb)
•flash
•XML
•Park
•Pickup
These keys can also be set up to
quickly access features such as Call
return (*69) or Voicemail.
Note: Quick access features like Call
return and Voicemail must first be
configured on your PBX in order to
work on your phone. See your system administrator for more information.
Setting Speeddial
The speeddial function can be set
using the IP phone UI or the Aastra
Web UI.
You can save 2 speed dial numbers
and names to the 9112i. These can
be programmed to dial directly to
another person’s line or extension,
or set up to quickly access features
such as Caller ID (*69), Voicemail.
Use the following procedures to set
speeddial on the 9112i IP phone.
Entering a Name/Number for Speeddial Key
IP Phone UI
To enter a number and name in a
programmable key:
1. Press
2. Select a Programmable Key
3. At the "Enter Number" prompt,
4. Press
Note: To add a one second pause dur-
K.
The screen displays "Save to?"
(
M) you want to save to.
use the dial pad key to enter the
number.
K.
ing number editing press
O.
5. At the "Enter Name" prompt, use
the dial pad keys to select the
letters. Continue to press the
number key to access the next
letter for that key (i.e. press 2
three times to access C). Press
U to move to the next space, or
wait a moment and the cursor
automatically advances. To
insert a space between letters,
U. To backspace and
press
erase a mistake, press
T or
L. You can save up to 16
letters and numbers on each
programmable key entry.
Programmable Keys
8 9112i IP Phone User Guide
6. Press K to finish.
Aastra Web UI
1. Click on Operation->
Programmable Keys.
2. Select "Hard Key 1" or "Hard
Programmable Keys
Key 2".
3. In the "Type" field, select
speeddial to apply to the programmable key.
4. In the "Value" field, enter the
phone number or extension to
apply to this hard key for speeddialing.
5. Click to save your
changes.
6. Click on Operation->Reset.
7. In the "Restart Phone" field
click to restart the IP
phone.
Saving an Entry from the Redial, Callers, or Directory Lists to a Speeddial key
To save an entry from your Redial,
Callers, or Directory lists from the
IP phone:
1. Press the desired hard key
n or m.
From Callers or Redial, scroll
through the list to find the name
and number that you wish to
save to your speed dial.
2. Press
3. Press the selected speed dial. If
K.
the name is displayed with the
number, both are saved to the
speed dial. If no name is displayed, you can enter the name
using the dial pad.
9112i IP Phone User Guide 9
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