AASTRA 7446ip User Manual
USER GUIDE6/1553-DBC 446 01E820100708
Dialog 5446 IP Premium
IP Phone for MX-ONE™
T Wulfftwulff
USER GUIDE
Copyright
© Copyright Aastra Telecom Sweden AB 2010. All rights reserved.
Disclaimer
No parts of this publication may be reproduced, stored in retrieval
systems, or transmitted in any form or by any means, electronic,
mechanical, photocopying, recording or otherwise, without prior written
permission of the publisher except in accordance with the following
terms.
If this publication is made available on Aastra media, Aastra gives its
consent to downloading and printing copies of the content provided in
this file only for private use and not for redistribution. No parts of this
publication may be subject to alteration, modification or commercial use.
Aastra will not be liable for any damages arising from use of an illegal
modified or altered publication.
6/1553-DBC 446 01 Uen E8 2010-07-08 2
IP PHONE FOR MX-ONE™
1 Important User Information
WARRANTY
AASTRA MAKES NO WARRANTY OF ANY KIND WITH REGARD TO
THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. Aastra shall not be liable for errors contained
herein nor for incidental or consequential damages in connection with
the furnishing, performance or use of this material.
TRADEMARK
Aastra is a registered trademark of Aastra Technologies Limited. All
other trademarks mentioned herein are the property of their respective
owners.
DECLARATION OF CONFORMITY
Hereby, Aastra Telecom Sweden AB, Box 42214,
SE-126 17 STOCKHOLM, declares that this telephone is in conformity
with the essential requirements and other relevant provisions of the
European Directive 1999/5/EC (R&TTE Directive).
Details to be found at: http://www.aastra.com.
3 6/1553-DBC 446 01 Uen E8 2010-07-08
I
MPORTANT USER INFORMATION
FCC Statement
This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
HAC (Hearing Aid Compatible)
6/1553-DBC 446 01 Uen E8 2010-07-08 4
IP PHONE FOR MX-ONE™
IMPORTANT SAFETY INSTRUCTIONS (ENGLISH)
When using your telephone equipment, basic safety precautions should
always be followed to reduce the risk of fire, electric shock and injury to
persons, including the following:
• Do not use this product near water, for example, near a bath tub,
wash bowl, kitchen sink or laundry tub, in a wet basement or near
a swimming pool.
• Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a risk of electric shock from lightning.
• Do not use the telephone to report a gas leak in the vicinity of the
leak.
• Use only the power cord indicated in this manual.
SAVE THESE INSTRUCTIONS
IMPORTANTES MESURES DE SÉCURITÉ (FRANÇAIS)
Certaines mesures de sécurité doivent être prises pendant l’utilisation
de matérial téléphonique afin de réduire les risques d’incendie, de choc
électrique et de blessures. En voici quelquesunes:
• Ne pas utiliser l’appareil près de l’eau, p.ex., près d’une bagnoire,
d’un lavabo, d’un évier de cuisine, d’un bac à laver, dans un
sous-sol humide ou près d’une piscine.
• Éviter d’utiliser le téléphone (sauf s’il s’agit d’un appareil sans fil)
pendant un orage électrique. Ceci peut présenter un risque de choc
électrique causé par la foudre.
• Ne pas utiliser l’appareil téléphonique pour signaler une fuite de
gaz s’il est situé près de la fuite.
• Utiliser seulement le cordon d’alimentation indiqué dans ce
manuel.
CONSERVER CES INSTRUCTIONS
2 INTRODUCTION
These directions for use describe the user procedures to handle the
features available for the Dialog 5446 IP phone (also known as DBC
446).
5 6/1553-DBC 446 01 Uen E8 2010-07-08
INTRODUCTION
This document is valid for MX-ONE Telephony System -– Telephony
Switch and MX-ONE Telephony System – Telephony Server. Whenever
only one system is applicable, this is specifically stated in the document.
All the procedures, suffix digits, tone messages and times used in this
document are according to the standard application system.
Not all exchanges are equipped with all features. By categorization, it is
possible to vary the number of features assigned to each individual
extension. This can affect the display information. The person (department) responsible for telecommunications in your organization will
inform you which features that have been assigned to you.
The Dialog 5446 IP phone conforms to the H.323 and the SIP standards.
To find out which protocol is active, refer to 4.5 Software Version and
Communication Protocol on page 25.
The phone supports Dynamic Host Configuration Protocol (DHCP) for
determination of IP addresses.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
Note: Be careful not to keep credit cards near the phone, since they
may be demagnetized due to the strong magnets in the phone.
This phone can be used without lifting the handset. When stated
Lift the handset before dialing a procedure or a phone number
you can also dial directly without lifting the handset.
For more information, see 3.8.1 Using the Headset on page 20.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
6/1553-DBC 446 01 Uen E8 2010-07-08 6
IP PHONE FOR MX-ONE™
Important Safety Instructions
Save these instructions. Read these safety instructions before use!
Note: When using your telephone or connected equipment, the
following basic safety precautions should always be followed to
reduce risk of fire, electrical shock and other personal injury.
Follow instructions in the equipment's user guide or other documentation.
Always install equipment in a location and environment for which it
is designed.
For mains powered telephones: Only operate with the mains power
voltage indicated. If you are uncertain of the type of power supplied
to the building, consult property management or your local power
company.
For mains powered telephones: Avoid placing the telephone's
power cable where it can be exposed to mechanical pressure as
this may damage the cable. If the power supply cord or plug is
damaged, disconnect the product and contact qualified service
personnel.
Headsets used with this equipment must comply with EN/IEC
60950-1 and for Australia AS/NZS 60950.1-2003.
Do not make any changes or modifications to equipment without
seeking approval from the party responsible for compliance. Unauthorized changes or modifications could void the user's authority to
operate the equipment.
Do not use the telephone to report a gas leak in the vicinity of the
leak.
Do not spill liquid of any kind on the product or use the equipment
near water, for example, near a bathtub, washbowl, and kitchen
sink, in a wet basement or near a swimming pool.
Do not insert any object into equipment slots that is not part of the
product or auxiliary product.
Do not disassemble the product. Contact a qualified service agency
when service or repair work is required.
Do not use a telephone (other than cordless type) during an electrical storm.
Disposal of the Product
Your product should not be placed in municipal waste. Please check
local regulations for disposal of electronic products.
7 6/1553-DBC 446 01 Uen E8 2010-07-08
3 Dialog 5446 Description
The Dialog 5446 IP phone (also known as DBC 446) has a backlit
display with a 478 x 270 pixel color touch screen. Most features are activated from the display, and the phone is equipped with a stylus for this
purpose. For more information on the display, see 3.3 Display on page
12.
Note: Clean the phone with a cloth slightly moisten with a mild soap
solution.
D
IALOG 5446 DESCRIPTION
Figure 1: Dialog 5446 IP: Front View
6/1553-DBC 446 01 Uen E8 2010-07-08 8
IP PHONE FOR MX-ONE™
Figure 2: Dialog 5446 IP: Back View
All connections at the back of the phone are marked for easier identification. The tiltable stand makes it easy to connect the cables, and allows
you to adjust the angle of the phone.
Table 1 Phone Connections
Connection Description
(Optional) The phone is powered by an external 24 V
AC/DC adapter (see details below) or, alternatively,
over a Power over Ethernet (PoE) capable hub.
If you use the external power adapter, connect one
end of the adapter to the phone connection marked
“POWER”, and the other end to a power outlet.
If you use the PoE connection, you only have to
connect the phone to the LAN.
Connect one end of the Ethernet cable to the phone
connection marked “LAN”, and the other end to a LAN
connection.
The phone conforms to the 802.1x standard for LAN
authentication.
9 6/1553-DBC 446 01 Uen E8 2010-07-08
D
IALOG 5446 DESCRIPTION
If the telephone is equipped with a gigabit Ethernet
unit (DBY 412 02) and connected to a 1 gigabit LAN, it
can be powered by a power adapter, or by a power
hub.
If the telephone has the gigabit Ethernet unit installed,
and is connected to a 10/100 megabit LAN, the
telephone has to be powered by a power adapter. The
alternative is to remove the gigabit Ethernet unit.
Connect one end of the PC cable to the phone
connection marked “PC”, and the other cable end to a
RJ45 connection on your PC.
When the phone is starting up (booting), a connected
PC will lose network connection for a few seconds.
(Optional) You can connect a headset to the phone
connection marked “HEADSET”.
Connect the handset to the phone connection marked
“HANDSET”.
USB connection. Currently not used.
Note: The phone does not work during power failure, unless powered
through a PoE.
The phone can be powered either from the network or from a 24 V
AC/DC plug-in power adapter. Only use the 24 V AC/DC plug-in adapter
(power supply) listed below, or an adapter approved by your local
retailer.
Product Number Power Rating
RES 141 316/1 20VA 230V/24V
6/1553-DBC 446 01 Uen E8 2010-07-08 10
IP PHONE FOR MX-ONE™
3.1 Keypad
The phone is equipped with a standard alpha numeric keypad and 7
function keys used for the most basic telephony functions, see table
below. Most other telephony functions are invoked from the display, see
3.3 Display on page 12.
Table 2 Dialog 5446 Function Keys
Key Function
Press the loudspeaker key to enable handsfree
connection.
Press the volume control keys to adjust the volume
level of the ring signal and incoming speech in the
handset, headset, or loudspeaker.
Press the left volume control key to turn down the
volume level, and the right volume control key to turn
up the volume level.
Press the headset key to enable headset connection.
Press and hold down the headset key for 4 seconds to
activate the headset preset mode.
Leave the headset mode by pressing the speaker key
for 4 seconds (see above).
Press the mute key to turn off the microphone in
speech state. This is useful when you do not want the
person at the other end of the line to hear what you
say to your colleague.
If you press the mute key when the phone is in idle
state, silent ringing is activated. Deactivate silent
ringing by pressing any key.
Press the clear key to disconnect an ongoing call if
you are using the handsfree mode. In idle mode, you
can press C to exit a page, expect from the internet
page.
Press the navigation key to move between display
tabs, to select menu items in a menu, and to move
between fields in a screen.
Press up, down, left, or right on the navigation key to
move between items in a display window, and press
the square in the middle of the navigation key to select
an item, to enter information you have typed, or to
confirm an action.
11 6/1553-DBC 446 01 Uen E8 2010-07-08
3.2 Navigation
Typically, you can highlight and select a display item such as an option
or a setting in one of the following ways:
Highlight the item using the navigation key and select it by tapping the
Select button (or relevant button).
Highlight and select the item by tapping it with the stylus or with your
finger.
Note: To return to the previous page, press repeatedly
D
IALOG 5446 DESCRIPTION
Figure 3: Menu Structure
3.3 Display
In the Dialog 5446 IP phone, most functions are invoked from the
display. When you have logged on to the phone, the main page is
displayed, see below.
Note: The look of the page may vary depending on which features are
activated.
6/1553-DBC 446 01 Uen E8 2010-07-08 12
IP PHONE FOR MX-ONE™
Figure 4: Display Menu
The top of the display contains a menu bar with tabs that each open a
page where you can access a number of services that are available for
your extension. The tabs are, from left to right, applications and settings,
name keys, messages, main page, call list, contacts, and internet.
In idle mode, and when you log on to your phone, the main page is
displayed by default. The main page contains the following information:
• The right, central area of the page displays the date and time, as
well as the name and number of the user logged in on the extension. Icons indicate the ring volume for your extension, or that there
are messages in your mailbox (if available), as well as activated
features such as Follow me or Free on 2nd.
When you receive a call, the caller’s number and possibly name are
displayed here.
• The left central area of the page displays status information on
certain services for your extension. It also contains information on
how an incoming has been obtained, directly or by transfer.
When you make a call, the called party’s number and possibly
name are displayed here. The called party's status (that is, free,
busy, and so on) is displayed here.
During an ongoing call, a new incoming call may be indicated by the
Line 2 button, provided that the Free on 2nd feature has been activated (available in H.323 phones only).
• The bottom area of the page contains buttons as well as information on number of missed calls.
13 6/1553-DBC 446 01 Uen E8 2010-07-08
3.3.1 Menu Tabs
The menu tabs appear in the menu bar at the top of the display window.
To open a page, tap the tab icon.
Tap the applications and settings tab to open the
Applications and Settings page, which contains the
sub-pages My Presence, My Settings and My
administrator Settings.
For information on presence settings, see 15.1 Presence
Settings on page 76.
For information on telephone settings, see 15.2 Telephone
Settings on page 77.
Most administrator settings are blocked from changing, but
can be viewed by the user . See 15.3 Network Settings on
page 81.
Tap the name key list tab to open the Name Keys p age,
where your can store frequently used phone numbers for
easy access. For more information on Name Keys, see 6.7
Name Keys on page 37.
Tap the messages tab to open the Messages page, where
you can retrieve your messages.
D
IALOG 5446 DESCRIPTION
Tap the telephony tab to open the Telephone page. This
page is the default screen where you make and receive
calls, set presence options, log off the phone, and so on. For
detailed information on how to make and receive calls, see 5
Incoming Calls on page 26 and 6 Outgoing Calls on page 29.
Tap the call list tab to open the Call List page.
The phone keeps a call list of 50 positions listing answered
incoming calls, outgoing calls, and missed and rejected calls.
Next to the number , you can see how calls have been made
from that number.
When you select a contact number in the call list, that
number is highlighted and appears as a button. To call the
number, t ap the button. There is a position indicator showing
where in the phone book the present page is located.
In case of power failure, or if another user (extension
number) logs on from this phone, the call list is cleared. For
information on how to use the call list, see 6.5.2 Redial a
Call from the Call List on page 36.
Tap the contacts tab to open the Contacts page. For more
information on contacts, see 9 Managing Contacts on page
52.
6/1553-DBC 446 01 Uen E8 2010-07-08 14
IP PHONE FOR MX-ONE™
Tap the web browser tab to open the Internet page where
you can enter web address you wish to load. For more
information on the web browser, see 16 Web Browser on
page 82.
3.3.2 Message Icons
On the right side of the main page, a number of message icons may
appear in different situations. The icons are described below.
System warning. Indicates reduced system access, which
means that some features may not work. Reduced system
access occur when the phone is registered to another
exchange than the usual one.
Silent ringing/mute. Indicates that the ring signal is
switched off. The icon appears in the same position as the
volume level bar.
Volume level. Depending on the mode, this icon indicates
the volume level of the ring signal, the speech level of the
ear piece, or the headset volume.
Headset. Indicates that incoming and outgoing calls will be
connected to the headset when you answer or make a call
without lifting the handset.
Incoming call. Indicates an answered incoming call.
Outgoing call. Indicates an answered outgoing call.
Missed call. Indicates a missed incoming call.
Follow me. Indicates that all incoming calls are forwarded to
another extension. Tap the icon to reset the follow-me
settings.
Message. Indicates that you have one or more unread
messages waiting. Y ou can retrieve the messages by t apping
the message tab in the top menu bar. When you have read
the message, the icon changes so that it looks like an open
envelope.
15 6/1553-DBC 446 01 Uen E8 2010-07-08
D
IALOG 5446 DESCRIPTION
Soft keyboard. The built-in soft keyboard appears as an
icon on pages where it is possible to enter text, for example
when you want to add a contact by typing the name and
number manually. Tap the icon to enlarge the keyboard. By
tapping the keyboard buttons at the bottom of the soft
keyboard, you can change character sets, and switch
between numbers and letters.
Free on 2nd line (Available in H.323 phones only). Enables
you to receive a second incoming call.
Callback. When you call a number and receive a busy tone,
or there is no answer, you can order automatic callback for
that number. As soon as the extension or line becomes free
(or, when there is no answer, when the extension has been
used), you will be called back.
3.4 Indicator Lights
Instead of LED indicators on the phone keys, the IP phone has indicator
lights built into the display buttons. The indicator lights indicates line
status using different flash patterns, see below.
Off Indicates idle status
Fast blinking Indicates an incoming call
Steady glow with fast blinking Indicates a busy line
3.5 Tones and Signals
The Ring Signals settings page contains the Ring tone and Select Ring
Melody settings. You can choose between 10 different ring tones
(between 0 and 9) and a number of ring melodies. In order to distinguish
between internal, external and call back calls, the signal you choose will
be used with different ring cadences/characteristics for each call type.
You can also distinguish between callers by giving each phone number
its own ring signal.
This section describes the ring signals and tones characteristics available in the phone.
3.5.1 Tone Characteristics
The ring tones have the following cadences depending on the meaning:
6/1553-DBC 446 01 Uen E8 2010-07-08 16
IP PHONE FOR MX-ONE™
Dial tone
Special dial tone
Ring tone or
queue tone
Busy tone
Congestion tone
Vacant number
tone
Call waiting tone
or verification
tone
Intrusion tone
Conference tone*
Connection in
progress tone
* The conference tone can be disabled by the system administrator.
Note: The ring tones differ depending on the country where the phone
is being used.
3.5.2 Ring Signals
At an incoming call on the free on second line, the phone rings only the
first period and with a low level. This is valid for both the internal and
external ring signal.
The following types of ring signals are available:
17 6/1553-DBC 446 01 Uen E8 2010-07-08
Internal ring
signal
External ring
signal
Recall signal
(Callback
reminder)
Note: The ring signals differ depending on the country where the phone
is being used.
3.5.2.1 Ringing Volume
To adjust the ring volume, press the - and + keys on the phone in idle
mode (when no call is connected), or when the phone is ringing.
D
IALOG 5446 DESCRIPTION
3.5.2.2 Silent Ringing
Pressing the mute key when the phone is ringing or is in idle mode, activates the silent ringing mode. This means that the tone ringer will be
inactivated for incoming calls. When there is an incoming call, the Line
1 or Line 2 button is flashing. The silent ringing mode remains active
until you press any key. The silent ringing mode is indicated by the mute
icon, .
3.6 Display Text
The text received from CSTA is shown on the left central area of the
Telephony top tab.
If any other features like Direct Diversion or Follow Me are already activated then the display information for the features is shown in the second
tab below the "Display Text" tab.
6/1553-DBC 446 01 Uen E8 2010-07-08 18
IP PHONE FOR MX-ONE™
3.7 Handset and Speakerphone
3.7.1 Handsfree
Most features are described using the handset. However, you can
answer and make calls without using the handset.
3.7.2 Using the Handset and the Headset
In handsfree mode, you do not lift the handset to start a procedure, and
instead of replacing the handset after a call, you press the C key (Clear).
Note: Everything that works with the handset, also works with the
headset.
3.7.3 Using the Speakerphone
Using handsfree with the loudspeaker enables you to dial a number, and
monitor the progress of a call.
Note: Make sure that the phone is placed on a flat surface, otherwise
the handsfree feature may not work properly.
Answer a call Tap the line button that indicates an
incoming call (the button's light
indicator is blinking).
Make a call Dial the number you want to call. When
someone answers, the speakerphone
is activated. You can then either pick
up the handset, or continue to use the
speakerphone.
Clear a call Press the C key.
Switch from speakerphone to
handset
Lift the handset.
Switch from handset to
speakerphone
Switch from speakerphone to
headset
Switch from headset to
speakerphone
19 6/1553-DBC 446 01 Uen E8 2010-07-08
Press and replace the handset.
Press .
Press .
3.8 Headset
3.8.1 Using the Headset
Using a headset enables you to make and receive calls without using the
handset.
D
IALOG 5446 DESCRIPTION
Make a call
Press and dial the desired
number and. In headset preset mode,
you are not required to press the
headset key.
Receive a call
Switch from headset to
Press .
Lift the handset.
handset
Switch from handset to
headset
Press and replace the handset.
Clear a call Press the C key.
3.8.1.1 Call Handling through the Line Buttons
By default, the phone is set to connect calls to the loudspeaker when you
answer incoming calls, or when you make calls by tapping a Line button.
This default setting is known as the loudspeaker preset mode. When you
dial a number without lifting the handset, the call is also connected to the
loudspeaker by default.
When you use a headset, you can switch to the headset preset mode to
have calls connected to the headset. If the headset preset mode is activated and you press , the call is connected to the loudspeaker.
Activating Headset
Preset Mode
To activate the headset preset mode, press
and hold down for 4 seconds. When
you hear a ring signal, and the headset icon
appears in the display to the right, the
headset preset mode is activated.
Deactivating Headset
Preset Mode
To deactivate the headset preset mode,
press and hold down for 4 seconds.
When you hear a ring signal, and when the
headset icon disappears from the display to
the right, the headset preset mode is
deactivated.
6/1553-DBC 446 01 Uen E8 2010-07-08 20
IP PHONE FOR MX-ONE™
Note: The headset preset mode can only be activated and deactivated
when the phone is in idle mode. When you lift the handset to
answer an incoming call, the call is automatically connected to
the handset, regardless of which preset mode is active.
4 Starting the Phone
4.1 Starting and Logging On
Depending on the settings in your network and telephony system, the
start up procedure may differ from phone to phone. Check the display on
your phone and read the relevant sections in this chapter to continue
with the startup procedure.
When the phone is connected to the network, your phone automatically
initiates the startup procedure when the power is connected to the
phone.
After a power failure the phone restarts automatically.
Note: During power-up, the phone display is black for a little while.
LAN access control
Your phone might require a network authentication to gain access to the
network. You then have to enter a valid user identity and password.
Note: The user identity and password used for the LAN access control
are not the same as the extension number and Personal Identification Number (PIN) or password you use to log on to the telephony system. Contact the system administrator to obtain a new
password or change an old password.
1. On the main page, tap the Enter User ID field and enter your user
identity (typically the extension number).
If you need to edit the input, tap the Erase button.
2. Tap the Enter password field and enter your password. If you
need to edit the input, tap the Erase button.
Note: You can enter the password from the keypad on the phone, or
from the soft keyboard in the display.
3. Tap the Log on button to continue the startup procedure.
If your user identity and password are not accepted, an error
message is displayed. Contact your system administrator.
21 6/1553-DBC 446 01 Uen E8 2010-07-08
S
TARTING THE PHONE
Continued startup procedure
After you have logged on successfully, the display shows the logon prog-
ress. When the self test, has been successfully completed, the phone
either logs on automatically, or prompts you to enter your extension
number and PIN or password.
Update software
If the system detects new software, the following display appears during
the startup procedure:
Figure 5: Software Update Screen
You have two options:
Select No to skip the update and keep the current software version.
Select Yes to start downloading the software update from the software
server. The update process takes approximately 60 seconds to
complete, and the progress is displayed on screen.
If you do nothing, the software update will start automatically after 60
seconds. In the lower right corner of the window, a counter indicates how
many seconds remain before the automatic update will start.
Note: Be careful not to disconnect the phone during the update since a
power failure during the software update will require you to restart
the update.
4.2 Logon Options
Depending on the user logon settings, your phone may require a logon.
Note: Changing the logon settings requires administrator rights.
There are three logon options:
6/1553-DBC 446 01 Uen E8 2010-07-08 22
IP PHONE FOR MX-ONE™
Log Off Allowed: You are allowed to log on and log off the phone. This
is the most common option.
Default Number Used: The phone is always logged on with a default
number. You cannot log on or log off. This option can be used for phones
in conference rooms, receptions, and so on.
Permit Individual Log On: The phone is always logged on with a default
number, as in option 2 above, but you can log on with your own extension number and get your personal categories. This option can used in
a free seating environment.
To view which option is active in your phone, see 4.3.1 Viewing the
Logoff Restriction Settings on page 24.
When the phone is used with MX-ONE Telephony Server a PIN is used
to log on (register) to the telephony system. The following is valid:
• Only digits can be used as PIN
• It is possible for the user to change the PIN, see 15.2.8.1 Change
PIN on page 81
• The PIN is the same as the individual authorization code, see 14.3
Authorization Code on page 63
4.2.1 Option 1: Log Off Allowed
The phone must be logged on (registered) to the telephony system.
When the log on screen appears, do the following:
1. Enter your personal extension number in the Log on with field. The
extension number that was used for the last logon is automatically
displayed. To clear the field and enter a new number, tap Erase.
2. If you are prompted for a PIN or password, enter your PIN or password in the Enter PIN or password field.
Note: You can enter the password from the keypad on the phone, or
from the soft keyboard in the display.
3. Tap Log on. The display shows your extension number and name,
and the phone is now ready to use.
Note: If the emergency call function is disabled, the text For SOS calls,
dial 112 is not displayed. For more information on emergency
calls, see 6.3 Emergency Calls (SOS Calls) on page 35.
4.2.2 Option 2: Default Number Used
The idle mode screen is displayed, and the phone is ready to use.
23 6/1553-DBC 446 01 Uen E8 2010-07-08
Note: It is not possible to log off a phone that has been programmed for
this option.
4.2.3 Option 3: Permit Individual Log On
The phone is logged on with the default number, but you can log on with
your individual number and get your personal categories.
To log on with your personal number, do the following:
1. On the main page, tap Log off to log off the current user.
2. When the message Log off? appears, tap Yes to confirm. The
logon display appears.
3. Enter your personal extension number in the Log on with field. To
clear the field and enter a new number, tap Erase.
4. If you are prompted for a PIN or password, enter your PIN or password in the Enter PIN or password field.
S
TARTING THE PHONE
Note: You can enter the password from the keypad on the phone, or
from the soft keyboard in the display.
5. Tap Log on again. The display shows your extension number, and
the phone is now ready to use.
Note: When you log off your personal extension number, the phone
settings automatically return to the default number. Also, the
phone is automatically logged off with your individual number
during the night and logged on with the default number.
4.3 Logging Off the Phone
To log off from the phone, do the following:
1. On the main page, tap the Log off button.
2. When the message Log off? appears, tap Yes to confirm. The
logon display appears.
4.3.1 Viewing the Logoff Restriction Settings
Changing the logoff restriction settings requires administrator rights, but
you can view the current settings.
To view the current logoff restrictions settings, do the following:
1. Tap to open the Applications and Settings page.
6/1553-DBC 446 01 Uen E8 2010-07-08 24
IP PHONE FOR MX-ONE™
2. Select Administrator Settings and then Log Off Restriction.
For a description of the log off restriction settings, see 4.2 Logon
Options on page 22.
Note: The logoff restriction currently selected is marked with a filled
radio button.
3. Tap until you return to the main page.
4.4 Free Seating
The free seating function exists by logging on an IP extension user on
any IP terminal.
Note: The free seating function by using the procedure * 11 * n # is not
applicable.
4.5 Software Version and Communication Protocol
You can check which software version is currently installed in the phone.
You can also view which communication protocol is active: H.323 or SIP.
Note: SIP support will be available during 2008.
To view the software version and protocol, do the following:
1. Tap to open the Applications and Settings page.
2. Select Administrator Settings, Information, and then Log Off
Restriction.
These are the log off restriction settings:
Protocol
Can be either H.323 or SIP.
Software version
The currently installed software version. The system automatically
checks for new software versions, and when an update is available,
a message appears during logon, asking you if you want to install it.
3. Tap until you return to the main page.
25 6/1553-DBC 446 01 Uen E8 2010-07-08
5 Incoming Calls
Incoming calls are indicated by a ring signal and a presentation of name
or number or both on either line button.
The ring signal differs depending on whether the incoming call is internal
or external:
• Internal calls are identified by one long signal followed by a long
pause.
• External calls are identified by two short signals followed by a short
pause.
5.1 Answer Calls
I
NCOMING CALLS
An incoming call is indicated by a ring signal and a flashing indicator
lamp.
Handset: Lift the handset. The call is automatically received on Line 1.
Handsfree: Press the Line 1 button to answer without lifting the handset.
(You can then switch to the handset simply by lifting the handset.)
To reject an incoming call, tap the Reject button.
5.2 Automatic Answer
With the automatic answer feature, a call is answered automatically in
handsfree mode. This means that you get speech connection without
having to perform any action. The feature is set by the system administrator.
There are two optional settings for the automatic answer feature:
• With delay: One ring signal is heard before the call is answered.
• Without delay: The call is answered immediately, no ring signal is
heard.
Changing the automatic answer setting requires administrator rights, but
you can view the current settings.
To view the automatic answer settings, do the following:
1. Tap icon at the top menu bar.
6/1553-DBC 446 01 Uen E8 2010-07-08 26
IP PHONE FOR MX-ONE™
2. Select Administrator Settings and then Auto answer. The
current setting is displayed.
5.3 Answer a Second Incoming Call
(Available in H.323 phones only)
If your phone is set to use the H.323 protocol, you have the option of
using two access lines for incoming and outgoing calls (Line 1 and Line
2) and a third access line for outgoing calls only (Inquiry). All lines have
the same extension number. This feature is called triple access line.
You normally make and receive calls on Line 1, and you make inquiry
calls by tapping the Inquiry button. Line 1 is the main line for incoming
and outgoing calls. Line 2 is reserved for incoming calls when Line 1 is
busy, and Inquiry is reserved for outgoing calls when Line 1 is busy.
When you tap line key, the ongoing call is automatically put on hold. To
terminate the ongoing call, press C before answering the second call by
tapping the line button.
Before you can use the triple access line you have to activate Free on
2nd line by tapping in the middle right area of the display. When
Free on 2nd line is activated, a second incoming call is indicated by a
blinking Line 2 button and a presentation of number (and possibly name)
of the second caller.
5.4 Picking Up Calls
You can answer calls to your extension from another phone. This feature
is known as picking up calls.
To pick up a call, do the following:
H.323 Phones
1. Lift the handset and wait for a dial tone.
2. Dial the extension number and wait for a busy tone.
3. Tap the CallPickUp button. Start the conversation.
SIP Phones
1. Lift the handset and wait for a dial tone.
2. Dial the extension number, tap the Call button, and wait for a busy
tone.
27 6/1553-DBC 446 01 Uen E8 2010-07-08
3. Press the numeric key 8 and start the conversation.
5.5 Parallel Ringing
Parallel ringing makes it possible for an incoming call to ring several
phones simultaneously and for the call to be answered on any of the
ringing phones. The main advantage is that you do not risk losing any
incoming calls.
The parallel ringing feature requires that all phones that should be
included be defined in a parallel ringing list, which is set up by the system
administrator. Only calls to a predefined main extension will be distributed to the phones on the parallel ringing list. Incoming calls to other
extensions will ring only on their respective extensions. You can deactivate parallel ringing temporarily. To answer a parallel ringing call, lift the
handset on any of the ringing phones.
I
NCOMING CALLS
5.5.1 Disabling Parallel Ringing
To temporarily deactivate parallel ringing, you activate Follow-me.
Deactivating On Your Phone
To deactivate parallel ringing on one phone in the parallel ringing list,
activate Follow-me to the main extension. For more information on
Follow-me, see 8 Call Forwarding on page 44.
Deactivating On All Phones
To deactivate parallel ringing on all phones in the list, activate Follow-me
to all extensions except the main extension. For more information on
Follow-me, see 8.1.1 Ordering Follow-me From Own Phone on page 45.
5.5.2 Restoring Parallel Ringing
To restore parallel ringing, you deactivate Follow-me.
Restoring On Your Phone
To restore parallel ringing on one phone in the list, deactivate Follow-me
to from that phone, see 8.1.2 Canceling Follow-me From Your Own
Phone on page 45.
Restoring On All Phones
To restore parallel ringing on all phones in the list, deactivate Follow-me
from these phones, see 8.1.4 Canceling Follow-me from Another Phone
on page 47.
6/1553-DBC 446 01 Uen E8 2010-07-08 28
Loading...